Three ( 3 ) DICOM imaging DVDs ( X - rays ) were hand carried to the front desk of a Portland VA CBOC and turned over to VA staff . The Veteran presenting them indicated the DVDs had been mailed to him by mistake and he was returning them so they could be mailed correctly . This Veteran was not identified . The clinic staff sent the DVDs via inter - office mail to the Emergency Room Department in the main medical center . Employees brought them to the facility Privacy Officer after they had been in the department for multiple days . The media were not in the original envelope so we do not know who they had been mis - mailed to . It is unknown how long this Veteran had the DVDs in his possession before he took them to the clinic . Release of Information records show an authorized release request was submitted to their office on Feb 16 , 2011 . This is likely when the Imaging Department was forwarded the request so they could create the DVDs and mail them out . Imaging has been notified of the error and is checking to see what information they have related to this release . The Privacy Officer currently has the media secured in his office . ;