A Veteran alleges that his ex - girlfriend , who is a former employee at the facility , inappropriately obtained information from his VHA medical records . He stated that she knows medical information regarding his medical provider assignments and medication regimen that he has not shared with her . He stated that she had created a My HealtheVet account without his knowledge . He alleges that he became aware of this when he received notification that his contact information had been changed . He stated that he reported this to the My HealtheVet Coordinator in July 2011 , at which time it was confirmed that an account had been created and it had been accessed on multiple occasions . He then asked that his account be closed . Neither the Information Security Officer ( ISO ) nor the Privacy Officer ( PO ) was notified of this complaint at that time . He also alleges his ex - girlfriend has placed a number of phone calls to him from this facility . He stated that he would answer the phone calls , thinking it was someone from the VA calling , and she would be on the line . The Veteran stated that he filed a report with the local Police Department on 10/19/11 and also sought a restraining order against this individual earlier this week .