Veteran A was mailed his appointment letter along with Veteran B 's medical consultation sheet . Veteran Bs full name , full SSN , date of birth , address , and phone number was inappropriate disclosed . Privacy Office will investigate . 01/07/13 : Veteran B will be sent a letter offering credit protection services . NOTE : There were a total of 19 Mis - Mailed incidents this reporting period . Because of repetition , the other 18 are not included in this report , but are included in the " Mis - Mailed Incidents " count at the end of this report . In all incidents , Veterans will receive a notification letter and/or credit monitoring will be offered if appropriate . ;