One - hundred twenty - one ( 121 ) Patients - A received a Medline Industries medical supply intended for one - hundred twenty - one ( 121 ) Patients - B. One - hundred twenty - one ( 121 ) of Patient - Bs ' name , address , and type of medical supply was compromised . Patients - A reported the incident to their medical centers and a replacement has been requested for Patients - B. Charleston Consolidated Mail Outpatient Pharmacy ( CMOP ) investigation concludes that this was a Medline packing error . On 04/13/15 , Medline Industries installed a new automated system for applying shipping labels to CMOP packages which did not work properly therefore causing these mismailings . The packing errors have been reported to Medline for investigation and corrective action . ;