So we started asking ourselves: What kind of less obvious metrics could we use to actually evaluate our employees' sense of meaning, or our customers' sense of emotional connection with us?
因此我们开始自问： 什么样的不明显的衡量标准 能被我们用来评估 我们的雇员的归属感， 或我们的客户与我们公司的情感维系程度？