So it was pretty obvious after this process that, well, we chicken out here and go away because it's too tense, or we go even further in asking, what else is bothering you?
很明显，在这之后 我们应该畏缩离开，因为气氛太紧张了？ 还是我们更进一步 去问“还有什么别的事情困扰你们吗？”