They include exploration, which is about going for quantity; building, and thinking with your hands; and role-play, where acting it out helps us both to have more empathy for the situations in which we’re designing, and to create services and experiences that are seamless and authentic.
它们包含探索，即追求数量。 建造及用手思考。 及角色扮演，演出可帮助我们对 我们的设计情境更同感， 及创立服务和体验， 使它顺畅无缝、真实可靠。