The main thing is a fix-it-locally culture, which is fantastic because it means that your product or your service doesn't have to go through a huge bureaucratic system to get it fixed.
我认为主要是一种文化，即力争在本地修复 这简直太棒了，因为这意味着你的产品 或服务无需经过 冗长的行政系统，才最终得以修复