It's not a new product or a new process but a new way to organize work, and the most significant management innovation to come out of India, invented by the Indian offshoring industry is what we call the global delivery model.
它不是产品和流程的创新 而是工作安排的创新 而来自印度的最著名的管理创新 是由外包行业提供的 全球服务模式