And I think they were expecting -- they'd worked with lots of consultants before -- I think they were expecting some kind of hideous org chart with thousands of bubbles and systemic this, that and the other, and all kinds of mappy stuff.
Ze hadden eerder met consultants gewerkt, en ik denk dat ze zo'n vreselijke org-kaart verwachtten met duizenden balonnetjes en systematisch ge-heen-en-weer, allemaal in kaart gebracht.