translation.en: Now, here's another thing that happens, which is what I call sometimes "Terminal 5 syndrome," which is that big, expensive things get big, highly-intelligent attention, and they're great, and Terminal 5 is absolutely magnificent, until you get down to the small detail, the usability, which is the signage, which is catastrophic.
translation.zh: 还有一个现象 我有时把它称之为“第五航站楼综合症” 它是指：要完成耗资巨大的重要事件 需要人们集中才智和精力 人们会取得很不错的成果，比如5号航站楼是绝对的宏伟摩登 然而直到你注意到一些小细节的实用性，就会发现 比如它的指示牌 其实是相当糟糕的