translation.en: And third, most importantly, because of the growing income disparity between the rich and the middle class in the West, there is a big disconnect between existing products and services and basic needs of customers.
translation.zh: 其三，也是最重要的一点， 西方国家富人阶层和中产阶级的 收入差距越来越大， 因此，现有的产品和服务与用户需求之间， 产生了巨大的缺口。