translation.en: But today, we need to bring people and their communities back into the heart of the way we design new systems and new services, in an approach that I call "Relational Welfare."
translation.zh: 但今天，在设计新的体制和服务过程中， 我们要将老百姓和他们的社区 放在核心位置来进行考虑， 我称之为“暖心福利”。