translation.en: Her mother felt hopeless and overwhelmed and alone because she knew that her daughter was not getting the support she needed, and she did not know how to help her.
translation.zh: 她的母亲倍感绝望，她不知所措，孤立无援。 因为她知道女儿没有得到应有的帮助， 并且她不知道要如何帮助她。