translation.en: And if she faces an unexpected issue, the same handheld device will allow her to communicate with colleagues at the service center, let them see what she sees, transmit data that they can run through diagnostics, and they can stream videos that will guide her, step by step, through whatever complex procedure is needed to get the machines back up and running.
translation.zh: 如果她碰到了意料之外的问题， 这个手持式装置使得她可以 和在服务中心的同事沟通， 让他们看见现场， 给他们发送用于诊断的数据， 然后他们可以现场视频指导她， 一步一步，不管程序多复杂， 最终修好机器并使其成功运转。