translation.en: One time I wrote a column about my efforts to reach Dell Technical Support, and within 12 hours, there were 700 messages from readers on the feedback boards on the Times website, from users saying, ""Me too, and here's my tale of woe."
translation.zh: 有一次我写了篇专栏 记录了我呼叫戴尔技术支持的经历 不到12小时 纽约时报的网站上就出现了 超过700条读者留言。有人说 "我也是!"