translation.en: They include exploration, which is about going for quantity; building, and thinking with your hands; and role-play, where acting it out helps us both to have more empathy for the situations in which we’re designing, and to create services and experiences that are seamless and authentic.
translation.zh: 它们包含探索，即追求数量。 建造及用手思考。 及角色扮演，演出可帮助我们对 我们的设计情境更同感， 及创立服务和体验， 使它顺畅无缝、真实可靠。