translation.en: Now maybe that's been obvious to all of you for a long time, but for me, as often as I'd encountered that exact difficulty on a daily basis, I had never seen the inherent challenge of communication in so crystalline a light.
translation.zh: 也许你们一直以来认为这是显而易见的 但是对于我来说 尽管每天都会遭遇 沟通上的困难 我也从没有看清沟通的这种内在挑战 真是醍醐灌顶