translation.en: You may not think of Hotmail as being miraculous, but for me it was miraculous, because I noticed, just as I was wrestling with this problem -- I was working in sub-Saharan Africa, mostly, at the time -- I noticed that every sub-Saharan African health worker that I was working with had a Hotmail account.
translation.zh: 现在你可能不把Hotmail看做一个奇迹， 但是对我来说那是个奇迹，因为我注意到， 就当我努力解决这个问题的时候， 那时候我大概正在非洲撒哈拉南部工作， 我注意到每一个和我一起工作的非洲撒哈拉南部的工作人员 都有Hotmail账户。 于是我想，它给了我灵感，