translation.ar: لكن انه انسان على الخط,وقد استطاعوا فهمي مرارا في حالات مثل ," ما هي اخر رحلة تغادر الى شيكاجو"
translation.en: But it's a human being on the line. And it's gotten me out of so many tough positions like, "When's the last flight out of Chicago?"