Priya, as the owner of the bakery, is at the top of the chain of command. Ravi, being the head chef, is responsible for decisions regarding the bakery's menu. Since Anika reports to Ravi and is responsible for customer service, her role is primarily focused on the interaction with customers and ensuring customer satisfaction.

Anika does not have the authority to alter the decisions made by Ravi regarding the bakery's menu because she is not in the position of head chef and her role does not encompass menu planning or decision-making in that area. Menu decisions are typically within the scope of the head chef's responsibilities, which in this case is Ravi's domain. However, Anika can provide customer feedback to Ravi, which he may consider when making decisions about the menu, but the final decision rests with him. Anika's influence on the menu is therefore indirect and based on her capacity to communicate customer preferences to Ravi but she cannot unilaterally alter his decisions.
Priya is the owner of a local bakery. Ravi is the head chef, who reports directly to Priya. Anika is responsible for customer service and reports to Ravi. In what capacity can Anika make decisions regarding the bakery's menu, and does she have the authority to alter the decisions made by Ravi? Provide a short response.