I was in the Sear store here and it is sterile with no atmosphere and they have eliminated the tools etc. I used to buy there.   If I want them I have to go on line.    Go to Home depot and buy them when I need them.
It is a self fulfilling prophesy.    You go there they do not have what you need so you shop elsewhere.
It makes you  think twice before buying appliances etc. there as they might not be around to service
them.  Used to be a good outfit.