And I purchase nights in a hotel room not expecting to become ill because of practices the hotel undertakes -- apparently, with someone manipulating behind the scenes who has knowledge of personal and private health information.

Toronto hotels/accommodation industry need to clean up their act.   The rates are too high for the standard of accommodation (based on international comparisons) and there is not enough alternative accommodation in this city.   If you go to Paris, Tokyo, Berlin and other international cities, you will find a wide range of accommodations at different price points.  Toronto fares very poorly by this standard.