Sorry TA but just like your website, your response lacks credibility. Nothing but shibai.
The "company’s “family friendly” policies that required language in reviews to essentially be G-rated" was a veiled attempt to weed out the truth, make every hotel look like a paradise.
TA bureaucrats knew exactly what they were doing, didn't care if others suffered a preventable.
All about taking care of #1, sticking it to everyone else.