If you had to pay $100,000 or more for a taxi permit, wouldn't you be doing everything you can to protect your investment?  I attended the last Assembly meeting and the  bottom line is that it's not lousy taxi service that's the problem, it the lousy dispatching problem.  If you don't work in the industry and know how the industry is being managed, then you know diddly.  And by the way, it was the Anchorage Assembly that set the cost of being able to buy a taxi permit, and it's the Assembly that's responsible for imposing municipal guidelines for the taxi industry.  Therefore, it appears that the taxi business owners have restricted wiggle room for shenanigans without the Assembly hearing about it.