Great editorial....while the DOT is perhaps the best example of sub par State management, sadly if you look around one cannot honestly say that there is one State department that is at least average.  They all are to various degrees ineffective, unresponsive and unaccountable.  The heat should be on our Gov who promised to "re-engineer" state government and from what we can see has done nothing.   We need another hero to emerge and make the Gov a one hit wonder like his predecessor.