Oh, the irony that franchisees are complaining about tight-fisted management after years of paying their staff minimum wages and hiring foreign workers because they are cheaper. I truly wish this "Canadian Icon" would show better values and do a better job as Iconic Companies should. Even McDonalds, historically, has done a better job of training young people for the workforce. Tim Hortons - you can do better even if coffee costs 5 cents more for us customers.