No business has the right to deny service to any paying customer. They had no right to even ask these customers what their sexual preference are. It's none of their business. Their business is to bake cakes. When a company provides a service they are obligated under the law to provide that service to anyone who walks through their doors. Good and friendly customer service which involves treating everyone with respect is vital to any business's success. I have no doubt that the bad publicity surrounding this bakery's poor customer service has caused them to lose customers. I wouldn't go to a bakery that has a reputation as a hate group. The people who threaten to deliberately tamper with food is not only gross but I hope they don't work in any food service establishment.