While its likely that online shopping has been the demise of BCBG in Canada, I have to say that I am not surprised that this particular store is filing for bankruptcy.  They don't offer any returns on their product, they claim they allow exchanges, but in my experience they give you a very hard time to exchange.  A few years ago I was shopping for a maid of honour dress for my sister's wedding, and after being told by the sales manager at the store that I can exchange the product, when I tried to do so (because I found a better dress online), they fabricated the claim that I wore the dress and it could not be exchanged making me feel like a worthless liar.  After fighting and arguing with a more senior manager at BCBG, she reluctantly agreed to the exchange for credit only (no returns whatsoever, its not their policy).  After this experience, I refused to shop there ever again, and have since taken my business elsewhere where they allow returns, exchanges and wonderful customer service