My family only drinks bottled water. One factor is that it is viewed as cheap when you can buy a box of 35 around $3 at Costco. But most importantly, we do not trust those in charge of our services. You will find many Canadians in this category. We do not believe those in charge will tell us in a timely manner when something is wrong, we do not trust what they add to our drinking water, we do not know what it can possibly catch on its way to our homes, and we do not believe they will address issues to our satisfaction. Let's not forget that our politicians and bureaucrats did not address the Red Cross blood scandal properly a few years ago, and did not charge anyone when several Canadians died because processed meat at a famous factory was polluted because cleaning was not done on standards. We are also shot-changed on major services such as health care due to the lack (or waste) of money. In short, people lost trust in the system and all what it represents including water it provides.