I was not directly notified about a cancelled flight. I was told an email was sent, however, there was nothing in my mail or junk mail. When asked to forward me the original email, they couldn't do it. First I was told it was sent out 4 hours prior to my call, then I was told 2 hours. Not Ok!! Weather happens and it's going to happen. I don't understand why companies ( or people making the decisions at companies) aren't better prepared. Is this going to happen next year too?  I was refunded which can take up to 8 weeks. It didn't take them 8weeks to take the money out of my account. Oh but wait... there's more. My returning flight wasn't refunded because it wasn't affected.