There are many issues that have produced what is now happening on college and university campuses, not the least of which is that the students are now viewed as consumers. As consumers/clients the university and colleges have adapted the store mentality that the client must be served, and are willing to do whatever it  for their paying customer/student. Wente could have mentioned that these students didn't end up at these institutions suddenly needing all this , as their lower education was the incubator which nurtured all these new found expectations.Ask any school principal or teacher off the record to tell you how many calls they get demanding that their son/daughter's mark be raised so that they get into the programme they want. It has been epidemic for years so much so that most universities no longer except graduation marks at face value. Universities and colleges are just responding to the times, but the students of these times were created by the system for years.