I am stunned at the lack of empathy reflected in these comments. While I can appreciate the sentiment that efforts to learn English would go a long way, it is important to recognize that this man is not a college student on a leisurely cultural exchange. Learning a second language becomes extremely challenging the older we get. On top of which, he is a refugee who is grieving the violent loss of the only home he has known, including family members and beloved pets. He is caring for a parent with dementia on a stretched budget. He is likely dealing with culture shock and perhaps even depression. Most of us will not have to confront all of these things in our lifetime, let alone all of them at once. Shame on you.