ALL of what you point out is so well known among healthcare workers. The onus of this disaster belongs to the arrogance of gov't officials and hospital administrators wanting to push their 'unique' pointy-headed agendas instead of using common sense and listening to those they deem inferior.

I remember when Smitherman (prior Liberal MOH) indicated that patient demographs play no role in healthcare. That statement in light of a growing baby-boomer population who consumes Healthcare assets shows the lack of insight when egos cannot fit through the front doors of Queens Park.

Apologize for your hubris. Apologize for misstating healthcare facts when all viable OECD and CIHI data contradict your rhetoric. Reach out to those in the trenches that know more than you do, i.e.., RNs, RPNs, hospital custodians, hospital volunteers and even Physicians. They maybe willing to help with insight and solutions without falling over their pride or stepping on patients as elected officials do.