I agree with your point about getting what you ordered and expected, but it remains a fact of life that most high-end steak houses view ordering a properly aged and prime steak "well done" as nearly a mortal insult - about as bad as slathering it with A.1. Steak Sauce or ketchup.  Though you shouldn't have to, I'd make it a point to call ahead of time and inform the establishment of your preference and that you're more than willing to post a highly complementary online review if they deliver - or a pointedly bad one if not.  Like girding yourself to tackle a hard decision, giving them a pause to get used to the idea may work better than an on-the-spot order.