The problem is that Mr. Bennett actually cares very little about anything but the bottom line. They hire young professionals who they can pay $12 an hour and then give them no resources to be successful at their job. This results in them quitting or being fired and they promptly go and hire someone else young and without experience. That is exactly why you are see new people every day you come into the club. It really is tragic because there are so many talented employees there, but are never able to reach their full potential.