I used to pop in when on the road for a Ham and Swiss or bowl of soup.  Those items are gone.  The menu now looks like any other fast, greasy food place.  No mention of this in the article.  The coffee isn't horrible, but the many independent roasters have better coffee, and even McDonald's coffee is more palatable.  I'm really not against cost cutting, but when you cut costs, you often lose quality. And I think they have. The only advantage TH now enjoys is its many locations and extended hours.