The Alaska DMV disappointed me. 

They do not offer serviceable hours. M-F 9-5 is balogna for working people. They do not offer a single evening, morning, or weekend hour to help people who live real lives. It's enormously frustrating. 

I move with some frequency. Every time I do, I pay to update my driver's license to the proper address. No one told me that my registration somehow uses a *different* address than the current one on my license. As a result, when I noticed my tags had lapsed, I went online and paid the fee. They sent my tags to an address I hadn't lived at in almost two years. I had to miss some work to go in and pay a $5 fee for a duplicate tag. 

Not one of the times I went to a DMV to update my address for a new license did anyone tell me, hey, you need to change your registration address. I always figured I would get a renewal notice in the mail. 

There are good people working at the DMV, but there is a ton of room for improvment and i'm happy for a new Director.