What is 3-1-1?
'''3-1-1''' is a special [[telephone]] number used for non-[[emergency]] call to [[municipality|municipal]] services. It is used in several [[city|cities]] in [[Canada]] and the [[United States]]. 3-1-1 was created to receive many of the calls which commonly were made to [[9-1-1]] which were common questions and not emergencies. == Availability == === United States === 3-1-1 is available in several major [[United States|American]] cities, including: [[Akron, Ohio|Akron]], [[Albuquerque, New Mexico|Albuquerque]], [[Austin, Texas|Austin]], [[Baltimore, Maryland|Baltimore]], [[Charlotte, North Carolina|Charlotte]], [[Chattanooga, Tennessee|Chattanooga]], [[Chicago]], [[Columbus, Ohio|Columbus]], [[Dallas, Texas|Dallas]], [[Denver, Colorado|Denver]], [[Detroit, Michigan|Detroit]], [[Hartford, Connecticut|Hartford]], [[Houston, Texas|Houston]], [[Kansas City, Missouri|Kansas City]], [[Las Vegas, Nevada|Las Vegas]], [[Little Rock, Arkansas|Little Rock]], [[Los Angeles]], [[Miami, Florida|Miami]], [[Milwaukee]], [[Minneapolis]], [[Mobile, Alabama|Mobile]], [[Nashville, Tennessee|Nashville]], [[New York City]], [[Rochester, New York|Rochester]], [[Orlando, Florida|Orlando]], [[Pittsburgh, Pennsylvania|Pittsburgh]], [[San Antonio, Texas|San Antonio]], [[San Francisco, California|San Francisco]], [[San Jose, California|San Jose]], [[Somerville, Massachusetts|Somerville]], and [[Washington, D.C.]]. === Canada === The service is available in the following communities (with starting date): * [[Calgary, Alberta]] ([[18 May]] [[2005]]) * [[Gatineau|Gatineau, Quebec]] ([[22 June]] [[2005]]) * [[Windsor, Ontario]] ([[22 August]] [[2005]]) * [[Ottawa|Ottawa, Ontario]] ([[19 September]] [[2005]]) * [[St. John's, Newfoundland and Labrador]] ([[27 June]] [[2006]]) * [[Fort St. John, British Columbia]] ([[14 November]] [[2006]]) * [[Greater Sudbury|Greater Sudbury, Ontario]] ([[12 February]] [[2007]]) * [[Laval, Quebec]] ([[3 October]] [[2007]]) * [[Montreal]], [[Quebec]] (mid-[[December]] [[2007]]) Other Canadian municipalitie