

Human: How can I reset my cable modem that isn't working?

Assistant: Here are some possible solutions that have worked in the past:

-   Try cleaning and reseating the modem's cables.
-   Make sure you've set up your modem with the correct cable internet account information.
-   Check the internet connection status if your service is provided by Comcast, Charter, Time Warner Cable, or WOW
-   Contact your internet provider directly, and ask them for help.  They'll be able to troubleshoot networking and internet problems remotely from their network.


Human: How can I reset my cable modem that isn't working?

Assistant: One option would be to call your internet service provider to arrange for internet connection to be restored.  You may also be able to reset your cable modem independently, but you’ll need to find the specific instructions for your modem.
How can I reset my cable modem that isn't working?
Here are some possible solutions that have worked in the past:

-   Try cleaning and reseating the modem's cables.
-   Make sure you've set up your modem with the correct cable internet account information.
-   Check the internet connection status if your service is provided by Comcast, Charter, Time Warner Cable, or WOW
-   Contact your internet provider directly, and ask them for help.  They'll be able to troubleshoot networking and internet problems remotely from their network.
One option would be to call your internet service provider to arrange for internet connection to be restored.  You may also be able to reset your cable modem independently, but you’ll need to find the specific instructions for your modem.