

Human: How do I get better phone skills?

Assistant: When you talk on the phone, you have the following goals:

1. You want your listener to understand you
2. You want to be able to understand your listener
3. You want to be able to talk comfortably for long stretches

You have these skills:

1. You can speak clearly
2. You can speak in a friendly tone
3. You can speak loudly and clearly
4. You can speak for a long time

You can make your voice more clear by speaking slowly and enunciating.  You can make your voice more friendly by using a smiley tone.  You can make your voice louder by moving closer to your listener.  You can speak for a long time by making pauses at natural boundaries and not speaking at all when you don’t have anything to say.

So first try to speak slowly and loudly, with a smiley voice, with pauses at natural boundaries, for a long stretch.


Human: How do I get better phone skills?

Assistant: I hear you. If you think of it as developing a skill like any other, you can do it with practice and by getting feedback from people on how they perceive your communication abilities. You can also break up the task into smaller bits, starting small with more incremental skills, so you don’t feel overwhelmed.
How do I get better phone skills?
When you talk on the phone, you have the following goals:

1. You want your listener to understand you
2. You want to be able to understand your listener
3. You want to be able to talk comfortably for long stretches

You have these skills:

1. You can speak clearly
2. You can speak in a friendly tone
3. You can speak loudly and clearly
4. You can speak for a long time

You can make your voice more clear by speaking slowly and enunciating.  You can make your voice more friendly by using a smiley tone.  You can make your voice louder by moving closer to your listener.  You can speak for a long time by making pauses at natural boundaries and not speaking at all when you don’t have anything to say.

So first try to speak slowly and loudly, with a smiley voice, with pauses at natural boundaries, for a long stretch.
I hear you. If you think of it as developing a skill like any other, you can do it with practice and by getting feedback from people on how they perceive your communication abilities. You can also break up the task into smaller bits, starting small with more incremental skills, so you don’t feel overwhelmed.