**Amazon Customer Journey Map ::5 1. Account Registration: Customer creates an account on Amazon, providing personal information and payment details ::4 2. Product Search: Customer browses and searches for products on Amazon, utilizing filters and sorting options to narrow down options ::3 3. Product View: Customer views product details, images, and reviews on Amazon to evaluate suitability and quality ::3 4. Adding Items to Cart: Customer adds selected products to their cart, adjusting quantities as necessary ::2 5. Checkout: Customer enters payment and shipping information, reviews their order, and completes the purchase ::2 6. Delivery: Amazon processes and delivers the products to the customer's desired location ::1 7. Use: Customer uses the products purchased from Amazon ::1 8. Post-use evaluation: Customer evaluates the products and may leave a review on Amazon ::1 9. Loyalty: Customer may become a repeat customer and advocate for Amazon through word-of-mouth ::1 --s 250** - Upscaled by <@263685990994935808> (fast)
Amazon Customer Journey Map 5 1. Account Registration Customer creates an account on Amazon, providing personal information and payment details 4 2. Product Search Customer browses and searches for products on Amazon, utilizing filters and sorting options to narrow down options 3 3. Product View Customer views product details, images, and reviews on Amazon to evaluate suitability and quality 3 4. Adding Items to Cart Customer adds selected products to their cart, adjusting quantities as necessary 2 5. Checkout Customer enters payment and shipping information, reviews their order, and completes the purchase 2 6. Delivery Amazon processes and delivers the products to the customers desired location 1 7. Use Customer uses the products purchased from Amazon 1 8. Postuse evaluation Customer evaluates the products and may leave a review on Amazon 1 9. Loyalty Customer may become a repeat customer and advocate for Amazon through wordofmouth 1