The Bazaar in the Cathedral: Space as a Catalyst for the Involvement of the User in Organizational Creativity
The set up of open labs into public institutions creates a paradoxical encounter between, on the one hand, a hybrid and flexible space and, on the other, an organizational bureaucracy. The integration of these spaces questions organizational creativity as the organization's ability to renew the management of its spaces, the relations with users and the organization of teams. From a multiple case study in the field of culture and health we have constructed a typology of the forms of internal and external relations of the open labs with the institutions. Our typology highlights the different sources of organizational creativity and the possible spin-off of this creativity within the organization and beyond its boundaries.