How to Address Wicked Problems Creatively with Design Thinking?
Design Thinking (DT) is a method of collective creativity presented as particularly relevant for wicked problems. However, research on DT does not really take into account the open nature of wicked problems. We develop a model of a creative team’s ability to address a wicked problem based on a comparative qualitative study of four DT projects. This research suggests adopting an approach that would enable a team to improve problem framing over the course of the process, create a climate of trust and produce intermediate research data to support collective debate.