IMPROVING PSYCHOSOCIAL SERVICES OFFERED TO REFUGEES UPON ARRIVAL IN QUÉBEC
This article concerns the relevance of psychosocial assessment services offered to refugees as part of the program Passerelle upon their arrival in Quebec. Using a qualitative research design, 28 participants coming from Afghanistan and sub-Saharan Africa, and two social workers, were interviewed through focus group or individual interviews. Recommendations proposed by the participants in order to improve the psychosocial assessment are presented. These recommendations are discussed based on recommendations drawn from scientific literature. Among others, the completeness of the assessment and the short timeframe available to conduct it are questioned, as well as the efficiency of this measure to tackle the inequities of access to health and psychosocial services.