What Role Does the Technical Substrate Play in the Appropriation of Management Innovation? A Longitudinal Analysis of an Innovative Method
This research is focused on the appropriation process in management innovation. As the technical substrate is the physical medium in which the innovation materializes, we analyze its role in this process. Our research is based on a longitudinal analysis of management innovation in a large industrial group. We demonstrate that the creation of managerial innovation rests on a strong interaction between the technical substrate and a managerial philosophy. The legitimate rise of new actors, integrated in a new relationship system thanks to managerial innovation, reinforces the appropriation process.