Information Systems Project Management: Highlights of Institutionalized Best Practices Configuration
The study focuses on best practices in IS project management, and how they are institutionnalized in organizations through the use of different types of institutional carriers, at a precised moment and in a specific organizational context (situation of post adoption phase). It uses a quantitative methodology based on a survey administrated to IS project managers and completed by interviews. 127 projects have been examined. Results show that institutionalized best practices, involved in the organizational support, can be distinguished into three different sets depending on the type of institutional carriers (relational, symbolic, procedural or artefactual) they used and differently influence practices implemented at the project level.