A questionnaire for the identification of active offer training needs
Previous research has shown that certain personal characteristics influence the frequency of healthcare and social service professionals’ behaviours related to active offer of services in both official languages in their workplaces or internships. A new questionnaire filled in by college and university learners from health and social service programs enabled us to identify their characteristics (or sociolinguistic profiles), in order to target their active offer training needs. Existing on-line training modules, aligned with individual profiles, were then proposed to the learners. Our data suggests that the profiles are useful to identify training needs, and the questionnaire is acceptable for the respondents. The type of training that would best meet the learners’ needs remains to be evaluated.