Conflicts between work and eldercare roles are common among Canadians and tend to trigger difficulties in remaining in employment. Literature about workplace support to employed caregivers is still inconsistent which is why we have undertaken an exploratory study whose aim was to identify which kinds of support caregivers actually access at work. Semi-directive interviews were led between 2014 and 2015 with Quebec employed caregivers (N=23). Our analysis shows that access to work-life balance measures essentially depends on the relationship with the supervisor.