Information systems in microfirms
Our research attempts to shed light on a specific set of practices of owner-manager within microfirms (less than five employees) in the area of information systems (IS). In these very small-sized companies, as we know, resources are scarce and IS very little formalized. Also, the owner-manager has a prominent role in setting the IT policy as well as in implementing it. In this respect, recent studies underline the relevance of the concept of bricolage as a pertinent tool for analyzing this kind of environment. Our research tackles these issues by exploring further how owner-managers implement and use information technology through the prism of organizational bricolage. Based on 56 semi-directive interviews with owner-managers, our qualitative analysis shows two types of bricolage : the « necessity bricolage » and the « strategic bricolage ». These categories differ in the way owner-managers perceive the technology, their personal aspirations and strategic goals, and the mode of IT skills acquisition (in-house or outsourced).