How to reconcile self-organization and control in driven communities of practice?: a scoping review
The object of this article is to analyze, through a scoping review, to which extent the compromise between self-organization and control made necessary by the driven communities of practice implies to design a new way of managing collective action and of determining the specific elements of this new management, specifically with regards to governance and managers’ profiles. By giving a typology, we adopt a differentiated approach between strategic communities of exploration and operational communities. Managers with intrapreneurs profiles should drive the first type of communities since they are able to manage even high tension between control and self-organisation. Conversely, in the second type of communities, one ought to lean on an expert from the community, who is highly legitimated by his peers.