Faced with increasing demand for social protection in the case of work disability, many jurisdictions are now restricting eligibility criteria for these programs. People suffering from mental health problems are particularly vulnerable to these reforms. This article documents the specific experience of people suffering from mental health problems requesting access to the Quebec Social Solidarity Program. Their experiences shed light on issues related to the medico-administrative process in place to access the program. The discussion opens on areas for consideration to reduce the negative impacts of this process on the people involved.