Since the 1980s, western governments, including Quebec, have worked to improve the plight of victims of crime. Fundamental rights such as the right to information, reparation and protection are enshrined in victims’ Bill of rights. Moreover, in international law, the International Criminal Court provides victims the right to participate in procedures and the right to request reparation. Despite this changes, we continue today to hear cries that justice be done for victims. This raises the question : when do victims feel that justice has been done and what factors influence their perception ? In this article, we present findings from a study on victims’ perceptions of justice and we examine the impact of information on victims’ justice judgements.