The dynamics of relational competencies in the development of born global firms : a multilevel approach
A significant part of the literature on born global firms highlights the role played by social networks in the internationalization process. However, little is said about the relational competencies that are mobilized by these firms and their leaders to initiate, maintain, and expand their international social network. To fill this gap, we have initiated a research program which aims to improve the understanding of dynamics of relational competencies during the development of born global. Considering the four levels of competencies (individual, collective, organizational, and inter-organizational), our aim is to identify theses competencies, show how they emerge and appreciate their combination outcomes. Our exploratory research is based on a qualitative approach, from interviews with entrepreneurs of born global and experts who support their development. Our paper presents the first results of the empirical study. From a theoretical point of view, our work contributes to deeper understand the dynamics of relational competencies in the development of born global firms, taking into account the analysis of four levels of competencies: individual, collective, organizational, and inter-organizational. From a managerial point of view, the identification of relational competencies that should be implemented abroad allows entrepreneurs to better formalize their internationalization behavior and strategy.