Strategies used by trainees in the retail sector to cope with difficult working conditions in Switzerland
This article based on a study conducted with trainees in the Swiss retail sector examines how they cope with the demands and constraints of the industry. The strategies employed to deal with arduous working conditions are outlined. With respect to the concept of coping, three main strategies were gleaned from the data: resistance, passivity and autonomy. Identifying the strategies used by trainees to cope with difficult working and training conditions provides insight into how trainees develop and strengthen their relationship with the occupation.