This article reports on the results of a quantitative survey of cultural and digital mediation conducted in 2019 among organizations involved in the production and distribution of theatre, dance and circus. The analysis of the 164 questionnaires received reveals a gap between the proportion of organizations offering cultural mediation and those offering digital cultural mediation. Despite widespread use of mediation and an enviable social media presence, most still do not hire a person responsible for cultural mediation, digital or otherwise, have not developed a digital strategy and rarely evaluated their actions, which may explain the relatively traditional nature of the proposed activities. Thus, it appears that the potential offered by conventional or digital mediation tools, and the exploitation thereof, is still weakly exploited in Quebec’s performing arts community.