The Role of the Nearby in the Construction of the Registers of the Trust Through the Case of Relations Between Local Public Service, Users and Citizens
The trust and its corollary the distrust are in the core of the relationship between citizens and their institutions and the men and women who lead them. However, as confirmed by many studies, french citizens have a much better confidence in their local public institutions and particularly the municipalities. The proximity would play an important role in building of trust between the inhabitants and their local authorities. Based on the results of the Municipal Public Service Barometer that we have drawn up and covering a sample of 1010 French respondents, our article identifies fragile links between proximity and trust in municipal public services. These links differ in particular according to the nature of institutional, relational or organizational proximity.