I am a developer, how can I help people?
In order to help someone you need to know what exactly they are struggling with. If you cannot figure out the problem yourself then try and think about what questions might be going through their mind. This will allow you to provide more accurate answers. Additionally, if possible, ask for specific examples so that your answer is more relevant. Finally, always be patient and try to listen to what the person is saying rather than just providing an answer.