obesity
"The Scale down customer service is the worst possible service ever. I have emailed them numerous times stating that my scale does not work. After I weigh I keep getting an Error 4 CELL message. The only response I have gotten is to move my scale to different areas around my house to see if the scale will work. I have done this over and over. The only phone number that I can call and actually speak to someone is the contrave phone number. They keep telling me they have contracted scale down and that they will mark my case highest priority. I have been dealing with this situation since the end of June. I have simply asked for a new scale and still no response. Worst possible customer service ever!!!!!!!!"