JMcC 
2011 Toyota Highlander SUV SE 4dr SUV (3.5L 6cyl 5A)
BEWARE Rear Hatch auto open/close issue
 Beware of the rear hatch automatic open/close issue.  Quick online search will bring up more details about it and Toyota service bulleting issued to dealerships.  We purchased ours new and always have had it serviced at the dealership.  After owning for just over 3 years, the arm of the mechanism which auto. opens/closes the rear hatch broke loose while it was closing.  Had to fight with dealership for several days because they stated it was not covered under factory NOR extended warranty.  Only after a lot of time & effort back & forth with them did they agree to fix it as "goodwill".Just over a year later, the same issue happened again.  This is when we found online info about service bulletin and apparent class action suit in CA over rear hatch issues.  Dealership is refusing to make repairs and we are stuck.  Before you purchase, check to make sure you are comfortable closing the rear hatch manually as the issue we have dealt with now multiple times is common.