James Lawson 
2010 Toyota Prius Hatchback IV 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
Why won't Toyota listen?
 I have a 2010 Prius with over 100,000 miles on it. In general, I love the car - no serious complaints. However, I had two complaints which I relayed to Toyota in 2010. Neither has been rectified  1.  MINOR COMPLAINT:   The Sirius-XM radio displays 16 characters of the title and artist. There is room for 40 characters. Why won't they expand this?   2.  MAJOR COMPLAINT:  When a truck goes backwards, it beeps outside to warn anybody in the driver's blind spot to be careful. When you put a Toyota in reverse, it beeps on the inside telling the driver That Toyota thinks he's too stupid to realize he's in reverse. This is both annoying and insulting. NEITHER OF THESE ITEMS HAS BEEN CORRECTED BY TOYOTA.  THEY SIMPLY DO NOT CARE.  When I relayed these complaints to Toyota (home American office) I was told that I was not the first person with these complaints (especially number 2).  I just bought a new car and test drove the Toyota Camry (with same problems as the Prius) and the Honda Accord.  I liked them both about the same, but saw that Toyota did not care about these complaints, and was told by the Toyota salesman that I was right - Toyota thought that its drivers were too dumb to realize they were in reverse.  I bought the Accord.