Scott 
2013 Toyota Highlander SUV Limited 4dr SUV AWD (3.5L 6cyl 5A)
Problems with Toyota Highlander
 Problems: 1My Multifunction Display intermittently stops working. I have taken it to the dealership and had a soft wear upgrade that did not solve the problem. I contacted Toyota Customer Service and had a case number assigned. I called multiple times and was told it was a district manager decision and they would get back to me. You can guess that they did not get back to me. After more phone calls my problem was sent to the National level for review. My highlander was still 3 months within the 3 year and 36 month Factory warranty period and just over the mileage. (Less than 37000). Toyota refused to help me despite the fact that I have owned a number of Toyotas and keep the highlander serviced. (The replacement cost is thousands of dollars). I usually buy the extended warranty on my vehicles, but online reviews says Toyota is very reliable and that the extended warranty not needed. That may have been true in the past, but in my opinion is not true now. Please don't make the same mistake I did and count on Toyota Reliability. Also don't count on Toyota to stand behind the products.