SPD 
2016 Toyota Highlander SUV Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
Never Again
 We now have about 13K miles on the Toyota and remain disappointed in our purchase. We have had continual bouts with the radio/nav system just completely shutting down (in the middle of a route) and restarting - I mean the radio shuts off! The fact that the nav screen is not recessed or protected results in a glare that make the screen at time unusable. In addition the bluetooth will arbitrarily cut off and not reconnect unless the car is stopped. I have read other reviews and other owners have reported the same problem with the radio and despite 2-3 replacements the radio is still doing the same thing so I'm not sure what our options are. As stated earlier the sun roof is virtually unusable from a noise perspective because when open the wind noise is so significant you can't carry on a conversation. I believe this has to do with the placement of the luggage rack in conjunction with the angle of the roof (poor engineering)That said its a "practical" vehicle and we have appreciated the all-wheel drive in the bad weather.