Liz 
2012 Toyota Prius v Wagon Three 4dr Wagon (1.8L 4cyl gas/electric hybrid CVT)
Will NEVER buy another Toyota again
 Paid in full at time of purchase  $36k, PLUS bought a $3500 extended warranty when I bought this car BRAND NEW.  Had no problems for  first 10 months. Then it started breaking down every couple of weeks. I took it to 3 different Toyota dealerships, all of whom told me it checked out perfect when they plugged it in to their diagnostic equipment. Third time it was towed into Toyota of Boerne, Service Advisor called me and said it’s burning tons of oil;  mechanic could not find any leaks; needed a new $7k motor, BUT warranty company would never agree to cover it. Then he says, “If it was my car I’d just add a quart of oil every few days.”   I’m thinking, “WTF, did he really just tell me that?”  When I went to get the car intending to take up the matter with Toyota USA, I noticed my invoice said ONLY that he had recommended I get new breaks in front and back and that I refused.  When I called Toyota of N. America, I was asked why I’d never taken the car to a Toyota dealership for any of its service or to have the problem assessed. I had ONLY taken it to Toyota dealerships. It had been there for ALL of its recommended/ routine mentanance AS WELL AS everything else. Because it had all been covered by the “new car” warranty and the additional warranty coverage that I had bought. They said there was no record of any of it in their system. Utter Bullsh—!