MARJORIE HEDDINGER 
2016 Toyota 4Runner SUV Trail Premium 4dr SUV 4WD (4.0L 6cyl 5A)
VW JETTA TDI REPLACEMENT
 We let VW buy back our Jetta because we decided we wanted more comfort and more room. The only problem we had was the navigation system did not work correctly and we were unable to use the back button on the screen.  I reported the issue twice to the salesman and was never told to talk to the service department that is the reason  for 4 stars.  Using the navigation my husband pushed on the back button and the screen cracked so the navigation and my phone no longer worked so we took it to the dealer and they said it was not covered because it was caused by an outside force.  I was told it would be $3000 to replace the system and this was after owning it for approximately 6 months so I checked out a 2016 on the lot and told them my navigation system never worked like that one and if they were not going to honor my bumper to bumper warranty or my extended warranty that I would take it to court.  I finally got a call that they would repair it and now it works perfectly.   If you have a problem with anything you need to keep taking it back until they fix it.   These are not cheap vehicles to purchase.