Dan Kellogg 
2017 Toyota RAV4 Hybrid SUV Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
My Entune navigation/entertainment system freezes
 I have owned by Toyota RAV4 for 3.5 months and have had it in the dealership service department 4 times to try to repair the Entune system which keeps freezing up.  Last week they disconnected the text messaging capability on my paired cell phone.  But it froze again.  So today they are going to disconnect my paired cell phone from the system.  They say there is no fix available from Toyota until the software is updated.  This loss of function is unacceptable.After owning the Toyota RAV4 for 16 months, I can still report that Toyota has not been able to fix the Entune system from freezing.  I have had the system updated as available, and have even changed my cell phone to a model that Toyota says is supported.  But it still freezes once in a while.  Still, this loss of function is unacceptable.Update:  With more than 22,000 miles, my Entune navigation/entertainment system still freezes spontaneously.  After the last incident, I noticed that this freezing also freezes my "hands-free" cell phone access - - - which is a very real and obvious threat to my safety.  Finally, someone at my local Toyota dealership replaced the entire radio unit.  Finally.  We'll see if that makes any difference.  But I don't feel like they really know what to do.  They may just be plugging in new components to see if something fixes the problem.