Brett Murphy 
2016 Toyota RAV4 Hybrid SUV Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
Not my first Hybrid and this one may be the best
 I have owned 3 Toyota Hybrids prior to purchasing this '16 RAV4 Limited Hybrid for my daughter this past weekend; an '07 Prius I drove for 240k miles. An '08 Camry which my wife drove primarily and now my '14 Avalon.  I buy Toyota's and Hybrids for 3 reasons: Reliability, resale value and fuel economy. Looks and features are secondary to this. That said, my daughter has been the exception to what we buy in the family. She didn't want a Toyota in her early years because of "looks".  She ended up with new '11 Nissan Juke SL and a '13 Nissan Juke SV.  I can officially declare they should be called Nissan Junk and thankfully now that she works along with having a commute she values my 3 "Reasons". Yes, she even spoke to her brother about the benefits of having a hybrid over a gas only vehicle (implied "inferior" engine due to the lower fuel economy :) ).The safety features in the RAV4 are amazing. Greater than my Avalon Limited, even greater than my wife's Highlander Limited Platinum. She uses the birds eye view for not only physical presence around her car but also to ensure she is centered in a parking spot. She likes the lane departure, rear cross traffic and the alert it gives on all 4 corners if something is close or you may hit it (say backing out of the garage) but I don't remember what feature this is part of.She used the navigation all of the time in her Juke and I've heard of no complaints so far with the RAV4 - and trust me, I would hear about it!She likes the performance...actually now with the hybrid she drives more conservatively.  This is something I first noticed in my Prius.  The Hybrid display that feeds back into to the driver becomes like a game system challenging the driver to get better fuel economy.  Your behavior changes because of the instant feedback. Instead of racing to the red light you coast ... of course the engine turns off, captures energy to charge the batteries and you improve your fuel economy.  Besides the 3 hour drive home from the dealership ( I go to the best Toyota dealer and not the closest which happens to be Uebelhor in Jasper Indiana) when we bought it, she has driven her 80 mile round trip to work 3 times averaging over 35 mpg.  It is a 30/70 mix of hwy to local roads.  My last comment on performance is that when I read reviews or comments from people on other vehicles over the years who complain about performance I get the impression they are either driving the hybrid like it is a gas-only vehicle or expect that it should drive like that. Most non-luxury/non-performance hybrids (like Tesla) focus on fuel economy & range.  This doesn't mean acceleration, passing, etc are not important but I contend you buy a Hybrid first for fuel economy / range before performance. Thankfully the RAV4 and Highlander are examples of a Hybrid that has more HP/Torque than there gas counterparts which helps when comparing to its gas sibling as well as the competition.  Also, if person doing the review isn't sensitive to know how to get quickness and using the electric torque to aid in passing they may always end up relying on the gas engine essentially bypassing the "hybrid" benefit. The RAV4 and my Avalon in Sport mode are very quick and fun - but the mpg will suffer a bit. We both drive in ECO mode and I'm trying to get her to think about switching to EV mode when leaving her neighborhood, driving around malls, etc.  Yes, the SUV will do it on its own but its kinda cool to make it act like a large golf cart knowing you are driving for "free".With the car being less than 1 week old I can't comment on Toyota support for this specific vehicle nor its long term reliability, etc. This is why I selected Ok/NA for each question asked except dealership support.  This is why I buy Toyota's to begin with and since Toyota has been producing Hybrids for the US market since roughly 1999 and in Japan before that, I have 100% confidence in the Hybrid Synergy Drive used in this new RAV4 Hybrid as it should be essentially like the one used in my '14 Avalon Hybrid.Many of the SUV's in this segment look alike and just like puppies they all look cute in the showroom.  However, what matters (to most, imho) is how the vehicle looks and runs at 50K, 100K, 250K miles.  There are many examples of non-Toyota's running just great up to these miles and I'm happy for those people. However, I also believe i can say with confidence that virtually all Toyota's if properly maintained will be running great many years after driven off the dealers lot providing years of low cost service and when ready for sale or trade-in they will get the most in return. FJ Cruisers, Tacoma's, 4Runners and RAV4's are examples of vehicles with the highest resale/residual value....up their with Subaru's. These are my experiences and hope it helps someone who is reviewing the current pack of small SUV's.