iPad 2 company installed monitoring malware A company I used to work for installed tracking malware on my iPad 2. It monitors my emails, Facebook, changes my passwords, etc. I did a complete reset at an Apple Store, it is still there. The Apple tech support told me I would have to go back to the company to have it removed? My wife works there, and it will create problems for her. Any suggestions?
Apple allows end users to remove any MDM profiles that could be seen as Malware if you didn't agree to enroll the device in the first place.


Apple ensures pretty well that a company cannot push these settings to any device except ones they strictly own.
If you enroll a BYOD iPad into their MDM - you are prompted to agree to enroll the device and you can inspect what sort of data collection and control you are yielding to the company.
At any time, you can remove the restrictions/monitoring - but you will then lose the Apps that are provisioned from the company, company data that is stored in company apps as well as loss of email accounts. This removal is surgical - only the items that "belong" to the company get deleted - all content remains unless it came in after the profile and under the profile's control.
If you don't trust the surgical remove option - power off the device and restore it from iTunes.


I wouldn't call any of this malware since it was designed in by Apple and intended to be used in the way it is used. Hopefully you weren't surprised by what you agreed to when you enrolled the device or handed it over to IT. If you received it from IT - you may have missed all the prompts.

Best of luck - and you'll know to carefully inspect all profiles going forward so you've comfortable with the control you cede to anyone else running a MDM.