One specific user can't access the shared network drive, how to resolve? I have a network based on a default 192.168.1.1 gateway.

Multiple devices are connected to the network; (3 apple devices, multiple android devices, windows and linux based machines, ).

One of the machines is used as a media server, running windows 10 home, and has 3 shared folders.

Only iMac (Yosemite 10.10.5) is unable to reach the shared folders - giving an error message "there was a problem connecting to server".

iMac does not see the shared folders by Go to Network, also unable use command-k with CIFS:// or SMB:// (getting the error above)

My MBP (El capitan) has no problem seeing the shares, Windows machine is able to see the shared folders on iMac.


After much network testing, i've created a new user ID on the iMac;
that test user  sees the shared drive without an issue. 
Safe mode
does not help
I
have deleted the keychain associated with the shared drive, but still
am getting the error.


Unfortunately I can't switch to a different user currently due to some of the applications installed on this one.

Any recommendations on how to resolve this?
Try sudo sysctl -w net.smb.fs.loglevel=255 and see what messages you get in the console window.

See https://www.experts-exchange.com/articles/4375/Troubleshooting-File-Sharing-Issues-with-With-Mac-OS-X-and-Windows.html for more info.