Messages no longer sorting by most recent message A few days ago my messaging app started acting really weird.


All old conversations have lost all but 1 single text (I think this was the most recent text but I'm not sure )
New Messages are coming in but he preview message is showing a much older message.
Messages no longer sort by date they seem to be stuck in the order they were in when this problem began, eg if I get a new message it doesnt appear at the top of the list.


Specs.

I am running 10.02, I have tried to update to 10.3.2 but everytime I try to install it verifys the update and then tells me something went wrong, I have tried to to delete download and do again with same problem.

I was having trouble with storage on my phone and at one point had 0 bytes free until I deleted some photos, at the same time my GMAIL app got itself stuck in a non working loop, so had to delete and redownload.

With any other app I would delete it and redownload it but you cant do that with messages.

I could turn off imessages  but am worried I might loose the few messages I have (though it probably makes little differnce now).

Does this sound familiar to anyone?  Is there a fix? 

Update

I spent about 5 hours backing up and restoring my Iphone 6+ 64GB.


Upgrade to 10.3.x No change to message app sorting incorrectly
Full reset back to factory settings.  Messaging App sorting correctly
Restore backup of my phone.  Messaging app not sorting correctly again.


Anyone know where I might be able to log a bug ?  LOL
Restore from a backup.

It looks like your phone has some serious issues with its OS. Something probably went wrong with the installation, so you should restore from a backup, or just start fresh. Here's how to do that:

iCloud


Make an iCloud Backup. Go to Settings - Apple ID (big thing with your name at the top) - iCloud - iCloud Backup - Back Up Now
Disable Find My iPhone. Go to Settings - Apple ID - iCloud - Find My iPhone and turn off the switch. You will have to enter your Apple ID password. 


If you have forgotten your Apple ID password, go to iForgot

Wipe your phone. Go to Settings - General - Reset - Erase All Content and Settings.
Wait for your phone to do a full wipe.
In Setup Assistant, select that you'd like to restore from an iCloud backup. Choose your desired iCloud backup.


That's it! See if it worked.



iTunes


Make an iTunes backup. Connect your phone to your computer, and open iTunes. Select Your iPhone (in the top bar) - Summary - Back Up Now.
Disable Find My iPhone. Go to Settings - Apple ID - iCloud - Find My iPhone and turn off the switch. You will have to enter your Apple ID password. 


If you have forgotten your Apple ID password, go to iForgot

In iTunes, click Restore iPhone.
Wait for the restore to complete
In Setup Assistant, select that you'd like to restore from an iTunes backup and follow the directions from there.