iTunes KERNELBASE.dll crash - Windows 7 Home Premium Since I have updated iTunes (11.1.3.8) on my home PC running Windows 7 Home Premium SP1 it constantly crashes after about using it for only a couple of minutes.

When I check the Application log on the Event Viewer, i see the following Error info:


  Log Name: Application
  Source: Application Error
  Event ID: 1000
  Level: Error
  Event Details: 
  Faulting application name: iTunes.exe, version: 11.1.3.8, time stamp: 0x5274a87d
  Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116 
  Exception code: 0x80000003  
  Fault offset: 0x00013219 
  Faulting process id: 0x2328
  Faulting application start time: 0x01cefe992ffab867 
  Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe 
  Faulting module path: C:\Windows\syswow64\KERNELBASE.dll 
  Report Id: d3dfd01c-6a8c-11e3-a1e4-0024e812336e


I do notice another error that accompanies this erro very shortly after this event others.  Here are those details:


  Log Name: Application Source: Bonjour Service Event ID:
  100 Level: Error Event Details: Client application
  bug: DNSServiceResolve(6F91E66928E4AC5D._appletv-v2._tcp.local.)
  active for over two minutes. This places considerable burden on the
  network.


After some additional research, it looks like this error is a result of my Apple TV trying to access my iTunes library via Home Sharing.  I have Apple TV Model MD199LL/A running version 6.0.2 (6646.81.1) of the software.  My AppleTv is connected to my router wirelessly and my computer has a wireless network card (D-Link DWA-552 XtremeN Desktop Adapter) to connect to internet and LAN.

The culprit might be Windows Firewall, but I am not exactly sure what firewall rules I should be looking at.
After some additional research, the culprit was iTunes Match.  When iTunes Match tried to upload the music file that was not available in the iTunes store to the iCloud, it would cause iTunes to crash and throw the KERNELBASE.dll error.  I removed the troublesome file from iTunes and it works like a charm.