iTunes unable to see latest backup Hi I have a problem with restoring a backup on my phone right now. This is my situation:

I recently upgraded my iPhone to iOS 10. After a while I didn't like the interface so I wanted to downgrade it to the previous OS which is 9.3.5.

Before I did that I backed up my files with iTunes and proceed to revert my iPhone back to iOS 9.3.5. After reverting, i tried to restore my backup but iTunes couldn't see my backup file that I did before reverting.

On my iTunes, it shows that I have two backups: one on iCloud in April and the other was before I reverted to iOS 9. I can find both backups in the backup folder but iTunes can only see the one in April.

Please help me with the problem. I have tried various solution but it did not work.
The backup from April is visible because it was made with iOS v9.x. The backup from before you downgraded was made with v10.x.

You cannot downgrade and then restore a backup from before you downgraded. It is not compatible with the version of iOS that you are running.