How can I use Family Sharing for purchased apps? My girlfriend has just got an iPhone.  I've created a free apple account for her and added it to a family, with myself as the organiser, thinking that this would mean she could download my purchased apps.  But whenever she tries to download an app that I've purchased from the list of my purchases, she gets this message:


  This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.


If she tries do download it from the main store, she is prompted for payment info.  In either case, no app is downloaded.

We've tried:


Apps I've had for years
An app I downloaded today
Paid and fee apps
Everything at https://support.apple.com/en-us/HT201088
Everything at https://support.apple.com/en-gb/HT201454
Signing out of iTunes and back in (both of us)
Disabling and re-enabling purchase sharing
Enabling automatic downloads of apps


I'm not willing to try:


Adding a payment method for my girlfriend - with nothing else working, I don't trust them not to charge it
Erase and restore the phone - too much faff
Removing and re-adding her to the family - I've read there's a limit on how often you can do this


How can I use Family Sharing for purchased apps?  Does it even work?  It really feels at this point like the feature doesn't work at all and that Family Sharing is just a lie.
Contact Apple store support. You’ll want them to verify thing s before you try removing and re-adding after they sort out any issues with your or with her account. 

I would add payment for her, it won’t get charged once you re-add her and it will help make her account verified in Apple’s eyesore a different account.