Why can't I select tracks in Apple Music? If I search for a song and select it from the search results, it starts to play as expected. But for some reason, if I open an album, I can't select a track to play, I can only shuffle the album and skip tracks until I get the one I wanted. The tracks are greyed out.

Why can't I directly play tracks from albums? I'm currently on my free trial.



Edit: This does not happen only on explicit tracks, and I have restrictions off, so it's not that.
The problem is indicated by the track names being grey.

Something is preventing your device from connecting to the store.


Try another network connection
Try on cellular data
Try powering off phone
Ensure that you were allowing cellular data to playback iTunes music from the cloud
once you've ruled these out, consider filing a bug or feedback to Apple


You will know that you solved the problem when you see the track names in bright white just like the rest of the text on the page. Compare the shuffle text with the first track name in your screenshot for example.