How can I disable the iPhone Restrictions code? I have forgotten my Restrictions passcode.

Is there a way that I can change it without resetting the iPhone? I have tried updating it and have contacted Technical Support, but they suggested that I back up my files to iCloud and restore to factory settings.
There is no way to remove the Restrictions passcode without restoring the device in iTunes or from the device. However, you can save your data by backing it up to iCloud or iTunes and restoring all content to the device after it has been restored.