How to report competing app which has bypassed In-App-Purchase and started using third party payment processor I have an App that sells subscriptions to access video content (similar to Netflix). When I tried to launch with a third party payment processing tool, Apple blocked my app until I've integrated In App Purchase and completely removed the third party payment processor.
A competing app offering the same exact service, however, has launched with In App Purchase. On a later update, the competitor removed the In App Purchase option and replaced it with a third party payment processor.
The competing app, according to App Store rules, is in violation of removing In App Purchase despite selling a purely digital service.
How can I report the competing app to Apple so that they would level the playing field? The competing app to have a 30% price/cost advantage as they don't have to pay the Apple Tax.
Any answers truly appreciated &lt;3
Apple's App Store Review Guidelines changed in September last year, specifically regarding these types of apps, known as &quot;reader apps&quot;. It might be that your app that was rejected earlier might be approved today.
I don't think Apple has any official contact for complaining about competitors. You have no proof that they are in violation of anything, as your competitor might have a special agreement with Apple that you know nothing of.
I would try submitting your app for approval again and see if you can pass the test this time around.