How to reset iPhone to factory settings? I dropped my iPhone 6 and the screen is a goner. I ordered a replacement but it requires that I mail my broken phone to them after. The thing is is that my phone still works, I can hear my phone receive texts and notifications, but the touch screen is not responsive. Another big thing is that I am unable to connect to iTunes on it as well. Every time I connect it, it continuously connects and disconnects. Is there a way to reset my phone to its factory settings without a working screen and without iTunes? I really do not want to send in my phone with all my personal information and apps on it.
Is it signed in to Find My iPhone? If so you can go to http://icloud.com, select your phone and click erase iPhone.