Can I use the software on my mac to help me claim my eligibility for the Up-to-date-program, so I get Mountain Lion? I recently got a new MAcbook pro, and while I was exploring features on the Apple site and learning to make the transition to a Mac from a PC, I noticed there was an up-to-date program. I do not have any receipts or the papers from the shipping to prove when I bought my mac and they denied my first attempt. I would like to get the new software, but i need to know if there is any certificate installed to help me prove I bought my mac.
If you bought your Mac on-line directly from Apple, then your name, date of purchase and serial number of your Mac are enough.

It worked fine to upgrade my new MacBook Air (bought on apple.fr) to Mountain Lion.