No longer receiving iMessages from an iCloud email address I have just got a new (2020) iPhone SE, and having an issue with iMessages.
I was previously in a group conversation - most of the recipients are phone numbers (with iPhones), but one is an iCloud email address. Since I got the new phone, I can't see any messages from the person using their iCloud address. And they don't see my messages. Everyone else in group chat can see our messages fine.
What's going on here? I've tried turning imessages on and off. Any other tips?
If another iCloud account can’t see your messages, it could be as simple as they have blocked you. It could be more complicated that Apple thinks they blocked you so they would have to work with Apple support, but you can’t really tell what’s happening to someone else’s iCloud account by design.
If you send them a message that’s about all you can know was Apple accepted it from your device.