Apple Magic Mouse 2 not scrolling - Magic Mouse 1 works! (Windows 10 / PC) I have been using an Apple Magic Mouse "1" for quite some time now on my Windows 10 PC and I was very content except the damn batteries that needed replacing every once in a while. So I bought an Apple Magic Mouse 2. Shouldn't be that difficult, right? Disconnect the "1", connect the "2" and go!

Nope. The mouse works fine except it doesn't scroll.


I've (re)installed the latest AppleWirelessMouse64.exe from the Bootcamp support software (tried both 5.1.5722 and 5.1.569) and also the BlueTooth driver.
I've tried switching the mouse off and on again (disconnecting, reconnecting), rebooting, unpairing and (re)pairing
I've tried MagicUtilities; at first it installed but then my mouse became near unusable. The pointer would jump instead of move with second+ intervals, the mousebutton(s) didn't react to anything. Even not after rebooting, again trying all of the above with pairing, unpairing, switching off and on etc. On boot the mouse worked fine; I could click and move it without issue until MagicUtilities loaded (in the taskbar). Then it seemed to break. So I then uninstalled the software. However the mouse still kept "jumping". It turns out MagicUtilities also installs a driver but doesn't uninstall it didn't remove it in my situation. Uninstalled the driver manually, which failed for some reason on several occasions, but, a couple of reboots and "persuading" later I had my mouse (or mice) finally back to where I got started.


But, still, the MM1 scrolls just fine, the MM2 doesn't want to. Here's some more of my findings:


Both mice connected doesn't seem to cause any trouble but, for every step above, I also tried with only the MM1 or MM2 connected.
When only the MM1 is connected and I open the Mouse settings it has a "scroll-wheel" tab. When the MM2 is the only mouse connected the tab disappears. When both are connected the tab shows.
When I go to the hardware tab there's a difference between both mice's "location". One, the MM1, shows "On Apple Wireless Mouse", the other, MM2, shows "On Bluetooth HID-device".


Since I've exhausted all of my ideas (I also tried looking at the registry to find differences etc. (didn't change anything ofcourse)) I tried to go back to giving MagicUtilities another, rather reluctantantly, shot; however: it won't install anymore: "The required Magic Mouse Driver installation failed. Error code is -2147418112". Again, I've tried rebooting etc. but that doesn't help anything.

Oh, I have even tried:


Connecting the MM2 to my MacBook air. Scrolling works fine. Ofcourse.
Since my MM1 has a name like "&lt;joe's mouse&gt;" I even tried renaming the MM2 to "&lt;joe's mouse&gt;" on the MacBook and then going back to my PC, connecting the MM2 (solely) and hoping it would pick up the MM1's settings. To no avail, as expected. But there's always that little spark of hope...
Disabling Bluetooth Battery Monitor, thinking it may interfere somehow. Didn't make any difference. It does, however, report two mice and two battery levels which is nice.


So now I'm sitting here, at my desk, with a MM1 and MM2, simultaneously (and consecutively) connected and working all fine and dandy EXCEPT for the frikkin' scroll on the MM2 whereas my MM1 scrolls just fine. Thats €89 down the drain...

So... now what? Anybody with the tip to get my beloved MM2 to work on my Win 10 64bit machine?
Here is Magic Utilities.

At this point in time, we are not sure what went wrong in your specific case, but our drivers do uninstall when uninstalling the Magic Utilities.

You can always uninstall any Windows driver with Windows pnputil from the command line. First enumerate all drivers, to find the relevant eomXX.inf, then do a forced uninstall of that oemXX.inf file.

Note: The BootCamp drivers from Apples official webpage do not support the Magic Mouse 2. 

We'll contact you via email to help you to solve your specific problem.

The Magic Team