Permission error on postinstall from App Store I'm trying to install an application using the App Store on Mavericks.  The download succeeds, but the install hangs at the very end of the process.  I've been through the standard procedures (multiple restarts, cache clears, login / logout, etc).

I tailed the install.log, which revealed the following:

Apr  5 21:28:46 swift.local _atsserver[3347]: Running Install Scripts . . .
Apr  5 21:28:46 swift.local _atsserver[3349]: Begin script: Pages_PP
Apr  5 21:28:46 swift.local _atsserver[3353]: End script: Pages_PP
Apr  5 21:28:47 swift.local _atsserver[3354]: Begin script: updateHelpPost
Apr  5 21:28:47 swift.local installd[3164]: postinstall: shell-init: error retrieving current directory: getcwd: cannot access parent directories: Permission denied
Apr  5 21:28:47 swift.local installd[3164]: postinstall: 2014-04-05 21:28:47.067 defaults[3358:d07]
Apr  5 21:28:47 swift.local installd[3164]: postinstall: Domain (com.apple.helpd) not found.
Apr  5 21:28:47 swift.local installd[3164]: postinstall: Defaults have not been changed.
Apr  5 21:28:47 swift.local installd[3164]: postinstall: find: .: Permission denied


It looks like something is wrong with the permissions on install.  I used the disk utility to fix all the permissions on the machine and still no luck.

Any insight would be awesome!
Based on the error log you provided it looks like helpd has crashed or is causing some issues. This will mess up all kinds of stuff.

try:


rm -rf ~/Library/Caches/com.apple.helpd
rm ~/Library/Preferences/com.apple.helpd.plist ~/Library/Preferences/com.apple.help.plist
Restart computer
Try again


Warning: rm = remove, rm -rf = Remove recursively. Use with caution.