Front deraileur not shifting to lowest gear. (New bike) My mountain bike is a brand new Diamondback Outlook 275, two weeks from purchasing. It has all default settings and parts. It was assembled in store. The front deraileur will not shift to the smallest cog.
When the front deraileur is put to the lowest setting, the chain just rubs against the deraileur never shifting to the smallest cog. The chain stays on the middle cog.
Sometimes if I rapidly shift the front deraileur to the highest setting, then quickly put it to the lowest, it will change to the smallest cog. However this does not always change it and it will just rub on the deraileur as stated in the above paragraph.
This my first time fixing a problem like this. I was wondering if an inexperienced person like myself could handle this issue without having to pay a professional.
Yes you can, no you should not.
Since it is a new bike assembled by the shop, I strongly recommend you let them fix it. And it must be for free (more correct: you already paid for it, they did not delivery an adequate service).
You are inexperienced. There is a very slim chance the derailleur is defective (for example the chain guides are weirdly bent after a transport accident), a very large chance you do not notice it (if it is the case), almost certain the shop will void the warranty by your tinkering on it (they already demostrated their sloppiness in giving you a bicycle not properly assembled).
If you are ready to take this risk, the defect you describe may be due to the L(ow)-H(igh) screws position.
You should be able to see them on the derailleur, hopefully they are labelled somehow. These screws are giving the boundaries to the derailleur movements.
It is annoying because you have to release the cable, set the L limit so the derailleur sits a bit closer to the frame, hence guiding the chain to the lower cog.
Try to pose the same questions on notorious internet page for searching images videos and you will find plenty of walkthrough.
What can go wrong? worst case, the front derailleur will not move, or the L-screw will come off, leaving the derailleur with no bound to the lower movement, with your chain falling in between the cogs and the frame: are you ready to push the bike to the shop or to a close-by bicycle mechanics?
Ps: thinking twice about your bike assembly, test your brakes, try to simulate an emergency braking action. The bad thing is that the shop may have been sloppy also in that aspect, the good thing is that all these things have always to be sorted out during the first rides, even when the bicycle is set-up by a highly regarded professional.