Removing key from kryptonite lock I can't remove the key, or open, my brand new Kryptonite lock. I can twiddle the key with about 60 degrees of movement from current position; and have attempted every movement I can think of. Have tried putting a drop of lubricant in to see if it would help. 

Any advice? 



UPDATE: was impossible to remove the key, so it got sent back to the retailer for a refund. I would never buy a Kryptonite lock again, if it had been on my bike this would have been a complete disaster.
I don't know if this helps, but I lost keys to krypto lock (in 2010) and was offered free of charge replacement keys by the manufacturer, sent to me inclusive of postage..../ maybe they could fix at the factory and give you a new key set for minimal cost while extracting the faulty key??