Workplace Skills Employers who participated in The Conference Board s Turning Skills into Profit study of 25 workplace education programs across the United States identified the following as key Workplace Basic Skills: Literacy Skills improved understanding and ability to use 'documents' such as safety instructions, assembly directions or map improved understanding and ability to use 'numbers' by themselves or in charts and tables improved understanding and ability to use 'prose writing' such as reports, letters and manuals Other Basic Skills improved ability to listen to understand, learn and apply information and analysis better ability to communicate by using English in the workplace improved capacity to think critically and act logically to evaluate situations, solve problems, and make decisions improved ability to use computers and other technology, instruments, tools and information systems effectively New Attitudes greater willingness and ability to learn for life more positive attitude toward change Working with Others better ability to build and work in teams improved understanding and willingness to work within the culture of the group For more information on Workplace Basic Skills identified in The Conference Board s report, see Turning Skills into Profit (PDF, KB) Turning Skills into Profit