I work for an organization that has a fairly old server running some critical apps. We have a road map to move these applications to a new server, but have to support the existing one for the time being.

I am running into an issue opening up `.docx` files on this server. I have Office 2003 installed (server is a Windows 2000 SP4 machine w/ ~1GB of RAM). I have downloaded the Office compatibility pack from Microsoft and did the `regsvr32 %SystemRoot%\system32\ole32.dll` command when I received the error message `There was an error opening the file`.

This did not fix the issue and so I'm stuck with getting the `There was an error opening the file` message anytime I try to open the `.docx` file. The file has 2 pictures in it and I believe it was created in Office 2010, if either of those facts are helpful.

What am I missing?