Received a fully discharged new phone today. Should I keep it? Hi everyone. 

I got a new Samsung A50 delivered today. I faced two hiccups in the unboxing which are making me question if I should keep the phone or go for a replacement/return.

Upon starting the phone, first of all it didn’t start. Turns out it was fully discharged. Second thing, the USB-C cable provided with it didn’t work. I had another USB-C cable so I charged the new phone using that. 

Shouldn’t there be at least some charge in a newly delivered phone? Or am I making a big deal out of nothing?