I got Phoenixed. Again. This is my 4th major overpayment by Phoenix. I follow up every time. I have yet to have actually been given instructions on how to pay back or how much I need to pay back.

This has been happening since 2017 for me. I must be up to about $10k. This is insane. I'm so angry, but mostly I just feel impotent and defeated. I have no fight left in me. Everything I do amounts to nothing.

I know this is old news. I know Phoenix being terrible is as commonplace a sentiment as "have a good weekend", but I have to get it off my chest. It's real and it's still fucking up lives.