The best review categories for Pogo Energy are their customer service, rated at 5.0 out of 5, and the order experience, rated at 4.7 of 5.
The encredible pogo energy service!!!
“ I was so grateful for the chance to receive electricity with poor credit. Your customer care team is FANTASTIC! So kind-hearted and welll-informed. I am in the process of rebuilding, and it began great.. w/ just a $20 deposit I was off and enjoying the rates. BUT then out of NOWHERE the price went up and up and up and up.. it is just myself and my 6 yr old. We live very modestly... No television, no electronics .. except charging his tablet.. I didnt even wash clothes as the price climbed with each daily text. We stayed in the dark as the price climbed each day.. and just the refrigerator plugged in for food. WHAT A NIGHTMARE!!!
THANK GOD a family member blessed us with a deposit for Direct Energy. Direct Energy offered a special deposit price and I RAN FROM YOUR SERVICES as quickly as I could. My heartbreaks for people unable to get from under your web of price gauging. I am sure in the next few years the government will eventually shut down operations like yours.
May God have mercy on your company owners that take advantage of people in difficult financial situations using a service like electricity as bait.