This is bring you in notice to cancel my Ring order, product no. 9999, The order was made through your online website last December 31, 2014. If possible, I would like it to be replaced with a new order for neck-lest, product item 7282, I hope you could accommodate my change in orders. I am aware no shipments have been made to my address.
Please adjust the balance on my account accordingly and please notify me of any extra charges.