Employees are continuously bombarded with tools like Sharepoint, Yammer, etc- which application do they use first, and how do they use it?Federico Casalegno Ph.D. Founder & Director at MIT Design Lab set the future scene in which services will live in an ecosystem of connectivity from day 1. Take for example a Tesla car: the owner has an app on their smartphone which they can use to turn on the car, and ask it to pull out of the garage. Of course the garage door needs to be opened first, so the owner can purchase an add-on for the app that communicates with the garage. What does this have to do with social collaboration? In a modern working environment tools should work harmoniously like the Tesla and the garage door. The real ins and outs of several softwares working together simultaneously should be cleaned up and offered in a simple and clear interface. If we dream a little harder, employees would only need to sign on once, the oh so enviable SSO.
Volker Mueller-Lausus, Vice President Workplace Services Telekom IT, Deutsche Telekom AG is working towards this dream for a multi-global company. Volker enables productivity by supporting digitization through a modern and mobile service portfolio. Though Telekom is streamlining their services, and using more functionalities from Office 365, Volker takes aBest of Breed approach on Telekom’s vendor strategy. He looks for vendors that offer high quality of service, integrate with other services, and allow SSO (single sign-on) authentication.