Can I print an order form online?
Are March of Dimes products available in languages other than English or Spanish?
Does the March of Dimes offer Easy to Read Products?
Can the March of Dimes split products sold in packages into smaller quantities?
Can I receive a sample copy of a March of Dimes educational product?
Are discounts available on March of Dimes educational products?
How can I obtain a quote for March of Dimes educational products?
Can we put our company's logo (i.e., co-brand) on March of Dimes educational products?
Do I need to obtain digital or CCTV rights to show March of Dimes videos/DVDs on my organization's channel or broadcast network?
Do I need permission to make copies of March of Dimes products?
Do I need permission to resell March of Dimes educational products?
Does the March of Dimes collect sales tax?
Can the March of Dimes bill me for my order?
What are the shipping charges for March of Dimes educational products?
Can I ship my order express?
Can I ship my order via freight?
What are your foreign shipping rates?
How can I return, exchange or get a refund on an order?
Click on Your Account. If you are not logged in you will be prompted to do so. You can make changes to your account on the Your Account page.
Click on Log In. Enter email address and click on Forgot Your Password?
All online orders must be placed via credit card through our online store at marchofdimes.com/catalog.
Offline orders can be placed with the March of Dimes fulfillment center.
By Phone: For fastest service, call toll free 1 (800) 367-6630 Monday through Friday, 8 am to 8 pm Eastern Time. Have your credit card ready. If outside the U.S., call1 (770) 280-4115.
By Fax: Fax your order to1 (770) 280-4116 with your credit card information or company pur-chase order *.
By Email: E-mail your order with purchase order * to mod@pbd.com. For your protection do not e-mail credit card information.
Foreign orders must be prepaid in U.S. dollars.
* All orders under $50 must be prepaid with check or credit card. Orders over $50 can be paid with PO, check or credit card.
Currently our products are available in English and most are available in Spanish.
Yes. We've created these materials especially for clients with limited reading skills. They're designed for use with populations who read at a fifth-to seventh-grade reading level. Click here to view our Easy to Read product offerings.
We are unable to split packages into smaller quantities.
We would be happy to send a single sample of each of our products that are sold in packages of 5 or more. Items sold individually must be purchased. March of Dimes policy allows for the return of your order within 30 days if you are not 100% satisfied with your purchase. For more information, please contact our sales staff.
By Phone: (888) 663-4637, Press option 3.
Discounts are available on bulk orders of $1,000 or more. For more information, please contact our sales staff.
We will be happy to send you a quote listing the requested items and total charges. For more informa-tion, please contact our sales staff.
Co-branding is available on select products for an additional charge. For more information, please contact our sales staff.
Yes, digital and CCTV rights are required for broadcasting within an institution, satellite viewing, or any shared broadcast or cable setting. For more information, please contact our sales staff.
The March of Dimes does not allow organizations to alter, copy or reproduce it's educational products in any way.
March of Dimes products are not intended for resale. If your organization is interested in partnership with the March of Dimes related to our educational products, please contact our sales staff.
Contact the Product Marketing, Sales and Operations staff at the March of Dimes national office. They can be reached from 9 am-5 pm Eastern Time.
At this time, we are required by law to collect sales/use tax on all orders from the states of AL, AR, CA, CT, GA, IA, ID, KY, LA, MA, MD, ME, MI, MN, NC, NJ, NM, NY, OH, PA, SC, TX, VA, WI. Required states are subject to change without notice. If claiming tax exemption please submit a copy of your state tax exempt certificate to (770) 280-4116.
By Fax: Fax your order to1 (770) 280-4116 with your credit card information or company purchase order *.
By Email: E-mail your order with purchase order* to mod@pbd.com. For your protection do not e-mail credit card information.
Online Orders - All online orders must be paid at the time of order via credit card.
Offline Orders - All orders under $50 must be prepaid via check or credit card. Orders over $50 can be submitted with a PO, check or credit card.
Shipping and Handling charges are subject to change without notice. Additional handling charges may apply when purchases are assessed customer-generated surcharges or processing fees. For more information please contact our sales staff.
Please allow 2 weeks for delivery from the date we receive your order.
Overnight, second-day and same-day shipments can be made for an additional $10 handling fee, plus applicable express shipping charges. The total will be calculated on your checkout page.
All express orders must be placed by 2pm ET.
We cannot accommodate freight deliveries at this time online. If you need to place a freight order please contact our sales staff.
Foreign shipments can be made for an additional $10 handling fee, plus applicable foreign shipping charges. The total will be calculated on your checkout page.
Backordered items are shipped via the same service as the initial order. For regular ground delivery you can expect delivery 7-10 business days after the item becomes available. To check availability please see item descriptions on the product you ordered in online store.
You can view your recent orders by clicking on Your Account (for registered customers) in the upper right hand of the page and Account History.
Please refer to your confirmation email.
You can also track your shipment by clicking on Your Account (for registered customers) in the upper right hand of the page and Pending Orders. You may also refer to your shipment email.
Please refer to the UPS tracking # on your shipment confirmation email. All UPS package can be tracked at UPS.com with order tracking #.
To cancel or change your order please call 1-800-367-6630 before 2pm ET on the day that your order was placed.
If you are not 100% satisfied with your purchase, you may return it for a refund or exchange within 30 days of the date of purchase on the packing list. Returns received after 30days are subject to a 10% re-stocking charge or a $5 return fee, whichever is greater. All sales are final after 60 days.
Shipping and handling charges are not refundable. Customers are responsible for all return shipping charges unless the item is damaged or was shipped incorrectly. If your order was damaged or incor-rect please contact our sales staff for return information.
The packing list must accompany all returns.