I have a good friend that owns one.....I won't sit here and bash someone elses product. I will give the facts. The faxed him a spec sheet and then they faxed him a purchase order to sign. The purchase order had the changes he wanted, rock gaurd, walk on roof, vents, inside lights, heavy axles ect..... When he got there to pick the new trailer up......small tires, and missing s-crews to hold the trim on........they pulled out the spec sheet......said small tires. He pulled out the build sheet where he added big tires.......they told him you are still paying the full agreed price and getting small tires.....or leave it here. Then after he gets home a few sheets had become seporated at the seams......they are taped together......they sent him a box of s-crews to keep the trim on and told him to just super-glue the seams that had come apart.
There is only 3 inches between the tops ot the tires and the wheel boxes......so he can't just bolt on the big tires, the axle needs to be dropped another 3 inches to fit the big tires.... he ordered 16 inch tires.....came with 15 inch.
He did inform me last night he was looking to sell that trailer.......and buy a nice one. maybe a Haulmark.
He did stated they were unreasonable to deal with on thier mistakes......he is also a business owner and understands mistakes are made every day, we was not upset with the mistakes.........he was upset with they way in which H&H handled the problems.
I am a Haulmark dealer,& i pull a 24 ft trailer every weekend. I have never had a problem with my trailers, or any warranty problems. I am a full service warranty shop that can take care of any problems that should come up. If you would like info. check out their web site @ www.haulmark.com.
Or you can check my site out @ www.beelineservice.com. I would also send you out an info packet if you would like. Let me know if I can help!!!
My friend with the H&H trailer.....he and I went snowmobiling this weekend. 6 s-crews pulled the heads off......leaving the bottom trim piece blowing in the wind. This was the front piece on the right side, and the front 6 s-crews. The trim piece is now bent to heck. and it tore off the wire for the marker light at the same time.
He stated that makes a total of 20 s-crews he has replaced, now......and about 3000 miles on trailer. I'm not sure why they are breaking the heads off. I would assume they are too tight and not allowing the trailer to flex. He stated in the next week that he is going to replace ALL the s-crews on this trailer. It's too hard to re-drill the broken s-crews out to install new ones. So he has now decided to just re-place all the s-crews ahead of time, rather then wait for them to break off.
few yrs ago i bought a new cargo mate.worst trailer i ever seen.the sides were cut to short at the edge cap.it was always falling apart.sold it within 3 months.i now have a timber wolf and no problems.