When your company experiences a problem related to a process or a product, you need a system in place to get things back on track quickly.
Things can go wrong even if you have the most rigorous quality control measures, which is why it’s important to be on top of your game as it relates to non-conformance management. What follows are three necessary things to know about non-conformance management issues. Understanding these issues will give you the skills you need to fix any problems that adversely impact your process or product!
Regardless of what your company sells, what industry it’s in, or how big (or little!) it is, your businesses can find itself facing non-conformance issues. The first thing to reflect on is that all companies need to stay on top of any potential non-conformance problems with proper tracking and managing.
The best way to deal with any non-conformance situation is to have in place a non-conformance management system. uniPoint has options available for companies of any side to help track, deal with, and manage these issues in order to handle any ongoing issues and prevent new issues from arising.
As your company grows, you will have to adapt your non-conformance management strategy by scaling it to meet the challenges that present themselves while you expand.
For instance, if your company adds more offices under its corporate umbrella, you have to be certain that the non-conformance management plan can be scaled to adequately cover these additional locations. If you don’t, you could end up with a scenario where there are numerous non-conformance reports that are each being assessed and dealt with in different ways.
While it’s important to know that all companies will have to deal with non-conformance issues and that there are challenges in doing so, it’s equally critical to understand how to actually go about conducting non-conformance management.
There are four primary components of a process for non-conformance management. First, there needs to be a go-to reporting method so that all incidents of non-conformance are tracked the exact same way. Second, there needs to be a non-conformance analysis stage where information gleaned from a non-conformance report is combed over by your company’s material review board to determine the extent of the mistake. This board will include members of different departments at your business. Reviews may be conducted regularly, say, at the conclusion of each work day.
Third, a disposition stage is needed so that it can be determined what measures to take to correct the problem. Fourth, ongoing review and study of trends pertaining to non-conformance information is required because it will give your company the opportunity to implement any needed changes to its process, which can lessen the odds of the same non-conformance issues popping up.
As you can see, there are issues to take into account when it comes to non-conformance situations. Understanding what’s at stake will enable your company to take the actions it needs to ensure that it can effectively manage any problems that materialize!