cathedral and relax in our very busy cocktail bar.
The outside seating area is open all year round.
Thank you for your review! We are happy to see you enjoyed your time with us.
I was given my receipt and checked it back at my office that I saw it on there. I wouldn’t have paid it if I’d known and disappointed this isn’t brought to customer’s attention.
Thank you for your review and feedback! We'll pass it on to our area manager and we will ask our servers to ensure that guests are aware of the service charge. We hope to see you again sometime!
Like it all but it was very cold in there due to being a cold day, we were the only customers for the first hour which made it seem colder, had to sit with our coats on.
We're sorry to hear you were cold during your time with us! Thank you for the feedback. We hope to see you soon!
We are glad to see you enjoyed your time with us and hope to see you again sometime.
It was my birthday meal and I had an allergy and the staff were so accommodating and informative.
Thank you for such an amazing evening where nothing was too much trouble.
Thank you for the lovely words and happy birthday from our side!
Average place to eat, quality of food isn't up to scratch and the waiter who served us didn't smell pleasant which isn't nice when your eating your food.
Thank you for your review. We're sorry you experienced some inconveniences. We hope we can make things right! Please, can you email [email protected] with further details (e.g. date of your visit)?
Enjoyable meal, excellent service. Thank you.
Dear Melanie, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!
Dear Shelley, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!
The waiters were amazing! So welcoming and friendly! We had a table for 9 and everyone had a variety to choose from thanks to the large menu. Will definitely be visiting again!
Dear Hannah, thank you so much for taking the time to share feedback. We’re so pleased to hear you had a good time at Coal Grill & Bar and hope to see you back here soon!
Service average, food very poor, unhygienic waiter. Overall a very disappointing experience.
Always really lovely staff and great cocktails! I'm excited to go back and try out some of the new burgers!
Hi Cecilia, thank you for the great review, so glad to hear that you will be back, we look forward to it!
We chose Coal for our daughters 21st birthday. The whole evening was fantastic, with great food and drink. Our waiter Atul could not do enough for us and made the whole evening perfect. Would recommend Coal to friends and family.
Hi Drea, thank you for your feedback. We hope to see you again soon!
Waitress was lovely. However first of all, the heating was down, which I understand things go wrong and there’s nothing that can be done u til someone comes in to fix it, however the ways they mitigated it were laughable, we had a tiny outdoor heater between 4 people on two different tables and we were seated right next to the door which was constantly opening and closing so we had to dine with our coats on!! Food was utterly disappointing. I get that it’s gets busy and the chefs are under lots of pressure but under no circumstances should they compromise the quality of the food over getting the checks out quick. My burger was over cooked and dry, plus it was packed with mayonnaise which it didn’t state on the menu (I HATE mayonnaise) and also packed with copious amounts of relish. I would have normally asked politely for another burger to be made for me because I hate mayo that much but as it was so busy and it took so long to have our food come out, I just tried to scrape out as much of it as I could, along with the relish as there was literally scoops of it in there. Not to mention the chips were hollow and full of grease evidently showing they had been fried multiple times. My girlfriend had the chicken chimichanga and the “bed” of rice which was hardly more than 3 spoonfuls and it was so so dry. Plus the cheese in her chimichanga wasn’t even slightly melted at all. I’m really disappointed and had the waitress not been so nice I would have complained there and then but my girlfriend thought we should leave it. I’m really disappointed because we don’t get to out together much and having been to Coal Exeter before and it being nice we thought we’d try it out again but this has confirmed I will never be returning ever again. I could please have someone email me regarding this issue it would be much appreciated. My email is [email protected], regards. Will Wallace.
Allways have a good experience at the Exeter branch. Very friendly helpful staff.
Hi, thank you for your great feedback, we hope to see you again soon!
Very noisy due to some Christmas parties but food and drinks were great as usual.
We had several waiting staff.. difficult to pin anyone down to complain!
Each time I’ve been to Coal the service has been excellent and we couldn’t fault the food.
Hi Adrian, thank you for your feedback, great to hear that you enjoyed your visit. We hope to see you again soon!