As your first line of support, RMS Omega assumes responsibility for monitoring and managing your organizations mobile devices and wireless infrastructure. With Managed Services, our support team is able to log into any of your systems mobile devices for remote repairs and support. Don’t waste valuable time sending hardware back to the manufacturer when it’s not necessary.
Managed Services takes away the need to allocate scarce resources to do system administration. This is different from other approaches where the customer needs to install, configure, and actively administer the server environment. With Managed Services, RMS Omega fills that system administration role for you, freeing your people up to focus on other business-critical needs instead.
Take the strain off of your IT resources.
RMS Omega utilizes Avalanche, an award winning software solution for managing mobile devices and wireless infrastructure to extend those benefits to organizations that prefer to focus their internal resources on other needs. Managed Services takes the pressure off IT departments to deploy and maintain their own wireless ecosystem and yet provides all the benefits of having that environment running smoothly. With Service Level Agreements for monitoring, alerting, reporting, and issue resolution, your organization can stay focused on daily operations.
Contact us for more information about managed IT services!