Horse trainers must wear a lot of hats nowadays; more than just cowboy hats, hunt caps or even the fancy driving hats. They are accountants, stall cleaners, grain orderers, show clothes advisers, haulers, and even sometimes a mom or dad to their clients, when needed. We spoke to Leonard Berryhill of Talala, Oklahoma about the latter. More specifically, we discussed customer relations in horse training.
Many thanks, Leonard, for sharing your thoughts with us on customer relations. It’s an imperative, but not often talked about, part of any training business. The horse show world is all about relationships, and as we know and Leonard confirmed, communication is key!
i have had horses in training with the berryhills they are very good with communication and helping us prepare for the shows. wish i lived closer to them. it would be a no brainer for me to travel with them.
Wonderful article! Fabulous family! They live up to everything he said!