As a detail oriented individual with a passion for excellence, I am adept at listening to client’s needs, then analyzing and implementing the best designed solution. While maintaining focus on business goals I never lose sight of designing a maximized user experience. I have a go-getter personality and thrive with any challenge, always in search for ways to improve. I observe the world through the lens of a designer, seeking opportunity for research and improvement whenever and wherever possible. I apply knowledge, research and experience into user centered design to enhance usability and overall user satisfaction.
Contributing to improve the overall user experience for the medical industry. Responsible for ongoing UI/UX improvements to existing medical service offerings. Ensuring all designs are responsive and accessible so that customers can access care anytime, anywhere.
Worked on a team to transform user experience for Disney employees and “bring the magic inside.” Responsible for bringing the business strategy to life through enterprise product solutions. Defined UX strategy, platform specific designs, interactive prototypes, research and testing for the residuals payment system and the Disney music group content management system.
Responsible for solving interface design problems, creating intuitive designs and enhancing user experience for all web-based products used in K-12, higher education, and consumer markets. Lead usability tests incorporated with rapid prototyping to validate concepts. Design lead who worked with product managers, UX managers, UX designers, researchers, and developers.
Defined software requirements, behaviors, and workflows for video appliance configuration software. Created interactive wireframes and conduct usability tests using the interactive wireframes.
Pinpointed problems and gathered insights on how to mediate the complications of several different technological devices. Facilitated focus groups and conducted usability tests.