Virsten TeleCorp (VTC) delivers “results oriented” consulting and training interventions within the customer services industry. We pride ourselves in our success at showing our clients how to “do more with less”… through increased productivity, reduced costs and increased employee and customer satisfaction.
We provide a full spectrum of training courses for managers and individual contributors in the areas of communication and problem solving.
Find out about our technical problem solving certification course.
We provide consulting services to Call Centers, Help Desks and Support Center operations.
E-mail us for information on a free on-site analysis of your service center.
customized to your service centers' needs.