Vanguard call-in password a risk?
I've paid a lot of attention to password security. Then just remembered the old call-in password to Vanguard (enhanced security password) I set up years ago. It is vulnerable in maybe two ways: (1) the rep can see it which is really a no-no for password security, (2) to be memorable it is usually short and easy to say to the rep.
So I've changed over to the voice verification which is somewhat like a voice fingerprint. It was easy to set up by just calling up the rep. I think it is best to use a clear landline phone when setting it up. I tried it afterwords on two phones and it worked nicely. You do not need to remember the pass phrase as they prompt you with the phrase during the call-in.
My pension plan uses voice verification, much more convenient when I need to call them.
I've so hardened myself as a target that I've lost track of how much I've done. Yesterday when I went to enroll in voice identification I'd forgotten I'd done it long ago.
I'd also forgotten I get text alerts regarding transactions at VG until I received one this week about a transfer.