Get Satisfaction is a cloud-based business application that enables companies to build and embed tools designed to gather customer feedback and build online communities. With Get Satisfaction, businesses now have a unique approach in getting the sentiments of their clients and prospective customers as well as a friendly way to engage them.
By allowing businesses to set up their own online customer communities, users offer their clients with a quick way to drop feedback and gather information that can help them come to intelligent purchase decisions. These communities also provide businesses with an avenue where they can harvest customer insights to modernize support, speed up the sales process, and keep up with the competition.
Offering users a very simple and effective way of gathering customers’ moods, Get Satisfaction does so without the complicated analytics and complex programming. Users can get the gist of their clients just by reading and reviewing customer comments and looking at their quality.
With a very friendly dashboard users can immediately get feedback for their products and services as well as valuable insights that can influence customer mood and ultimately the customer trends. Having an online community dedicated for customers does seem like a very intelligent move from a business perspective.
Enterprises have different wants and requirements and no software platform can be ideal in such a condition. It is pointless to try to find a perfect out-of-the-box software app that meets all your business needs. The intelligent thing to do would be to modify the application for your unique wants, worker skill levels, finances, and other aspects. For these reasons, do not hasten and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your unique requirements. Do your homework, check out each short-listed system in detail, read a few Get Satisfaction reviews, call the maker for explanations, and finally select the application that provides what you want.
How Much Does Get Satisfaction Cost?
We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Get Satisfaction reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Get Satisfaction. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
What are Get Satisfaction pricing details?
What integrations are available for Get Satisfaction?