Q. What are the overall dimensions and weight of the Maxx?
A. We sell a 15” Maxx model which is 25” wide and a 24” Maxx model which is 34” wide. Both models are 10” high and 9.5” deep. With the flatbed tables attached, the depth is 23.5” but these tables do not require table support. The 15” Maxx weighs 21 lbs and the 24” Maxx weighs 25 lbs.
Q. Is the Maxx made of plastic or metal?
A. The Maxx components are almost entirely made of metal. It has very few plastic parts.
Q. How does the Maxx compare to other KNK models?
Q. What is the maximum cutting width and length of materials in the Maxx?
A. The maximum possible cutting width is 15” on the 15” Maxx and 24” on the 24” Maxx. There is no theoretical maximum cutting length. The mat that ships with the Maxx is 22” in length and you can purchase a larger Maxx mat that is 28” in length. But you can also cut longer materials that have a backing sheet, such as vinyl.
A. The materials need to be ~19” or narrower on the 15” model and 28” or narrower on the 24” model.
A. If a cutting mat is not being used, the material needs to be at least 4” wide to be gripped by two of the pinch wheels. For materials narrower than 4” or for materials without a backing sheet, then the mat should be used.
Q. Can the Maxx handle roll feed?
A. Yes. The Maxx can cut rolled materials.
A. The thickness is actually based on the blade length which is ~3 mm or 0.12”. Whether or not a material can cut is also based on the density of the material. For example, one can cut 0.12” craft foam but not 0.12” acrylic.
A. Windows XP, Vista, 7 and 8.
Q. What kind of power cable is provided?
A. It is a 3 pronged universal power cable. For those living outside North America, the typical adaptor used for other similar US-based products would need to be purchased.
A. The mat that ships with the Maxx is 14” x 24” with a printed grid of 13” x 22”.
Q. What is the resolution of the cutter and how delicate can it cut on, say, vinyl?
Q. Is the Maxx wireless-capable?
Q. What software programs work with the Maxx?
A. The Maxx cuts from KNK Studio and Make The Cut (MTC). Customers purchasing a Maxx may choose either software when purchasing. Plus there are other programs, such as ACS Studio, which support the Maxx (contact us if you have specific software you wish to ask about.). You can also import other file formats into both MTC and KNK Studio for cutting.
Q. How much does shipping cost for the Maxx?
A. The shipping cost varies depending on where the customer is located. For a quote, please contact sales@knkusa.com or call: 800-268-3672.
A. Sales tax is charged if the Maxx is shipped to a Florida address. Also, sales tax will be charged if your Maxx dealer lives in the same state that you do.
A. Maxx cutting machine, two bolt-on tables, Make The Cut CD or KNK Studio CD with Activation Pin, 1 cutting mat, 1 Maxx blade holder, 1 regular materials blade, 1 thick materials blade, 1 test pen, 2 test pen inserts, power cord, USB cable and a $300 bonus package of extras including blades, materials, and crafting supplies.
A. Maxx User Manuals are available on-line. Because of on-going updates and the high cost of printing, there are no longer printed versions shipped. Instead, the on-line manual is interactive, with links to videos and the ability to download, print pages you need, and search on any word.
Q. What are the available Maxx accessories?
Q. Is there a stand available for the Maxx?
A. Yes. Please go to the Maxx Accessories section of this web site.
Q. Are tables/extensions available for the Maxx?
A. A set of bolt-on flat bed tables come with every Maxx.
A. A larger 24” x 28” mat is available, plus you can have custom mats, up to 28” x 28”, cut. These mats do not have printed lines, but you can use a Sharpie and a ruler to add any that you need.
Q. What types of blades work with the Maxx?
A. We recommend using the Maxx blades we sell, as they are made from tungsten carbide and will last longer than other blades that might fit the Maxx blade holder.
A. The blade holder seat will fit most pens from ~1/4” to 13/16” in diameter.
A. The standard replacement mat costs $12.99. Replacement blades are $8.99 each.
A. If the material has been stabilized first and intricate cuts are not required, then the fabric blade is not necessary. But the quality of the cutting is greatly enhanced by using the fabric blade (e.g. the points on a 5 point star will be sharper with less fraying). Also, with the fabric blade, many fabrics can be pressed to an extra sticky mat and cut without having a stabilizer applied.
Q. Are there any demo videos of the Maxx?
Q. What about vibration (does it need to be on a sturdy table or will a card table suffice)?
A. The Maxx can be used on fold-out tables. Just make sure the table or stand is stable and will not tip over easily.
A. Theoretically, if the printout is aligned perfectly straight on the mat and the mat is straight in the machine, then very accurate cutting could be obtained using WYSIWYG cutting. However, the accuracy of the printer used to print the image to be cut is the limiting factor in the WYSIWYG method. That’s why using 3 point print and cut registration is recommended, as it will take into account the inaccuracy of the owner’s printer and yield precise results.
Q. Where do I go for help with my Maxx, if I need it?
A. Your Maxx dealer is your first line of support. All dealers have signed contracts agreeing to provide basic hardware and software support. If needed, you can also contact KNK USA, using the Contact tab at the web site. We also have a user forum and other support forums, as listed on the first page of the Maxx User Manual.