For technical, account, billing issues please visit http://www.station.sony.com/email. Before sending your email, please specify the nature of your inquiry in the subject of your email (i.e., technical issue, account issue, billing issue, in-game bug). A Customer Service Representative will respond to your email as quickly as possible.
Phone Support hours are 9am to 1:30pm and 3:30pm to 6pm PST, Monday through Friday.
For assistance with all in-game issues, please use the Holocron in game (CTRL-H) to access the Customer Service Menu and submit a ticket.