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Many of the major trends predicted for 2019 will affect customer service, marketing, the modern workplace, technology and cyber security. Businesses will need to be prepared for these external factors in order to remain relevant and know how to improve their internal operations. See the full list in the article to ensure your business is ready for what the future will bring.
Bad online reviews can cause potential customers to shop elsewhere, negatively impacting your business’ bottom line. If your business has received a bad online review, there are steps you can take to handle it and minimize the damage.
Time off and a hefty paycheck might sound like the way to employees’ hearts. However, while workers won’t exactly turn these benefits down, they shouldn’t be your only means of motivation and compensation.
Rheem believes in a science-based approach that shows a 30 percent increase in engagement in one year, and a 75 percent increase in high-performing staff in four years. The approach outlines four things you can do to motivate your employees.