Posing a threat to digital transactions of several customers, state run Mahanagar Telephone Nigam Ltd (MTNL)has been hit by a malware attack.
This attack has impacted several broadband connections of MTNL.Due to this infestation, several households have experienced troubleshoot in their broadband services.
Reportedly, the impact of this attack on the enterprises is still not clear.
“The company had noticed the issue since Thursday. “We have been taking action to sort out the matter, and are confident that the issue will be rectified very soon,” said a top official at MTNL.
“The modem has to be re-configured to manage the problem,” said the teleco, in its official communiqué.
” For subscribers who are calling its helpline, we are providing immediate “on-phone rectification” helpline We are also contacting subscribers on our own. Apart from this, we are also replacing the modem of subscribers where there is a serious issue due to the malware.” Said MTNL.
“There is a reset button on every modem that needs to be pressed for a few seconds. This is equal to taking the system on to the factory settings mode,” it explained.
As per the recent developments, the telco has not been able to detect the genesis of the malware attack.
As the nation is rapidly transforming in sync with “Digital India, the government has directed various telecom and banking companies to be very careful about virus attacks and malware.