1. Unplug the unit and check the entire length of the power cord for damage. Run the palm of your hand down the entire length of the cord and feel for any edges. The cord should be smooth all the way down. Check the plug for damage as well. If the cord is damaged, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-263-2535, available 24 hours a day.
9. If there's still no power after trying the above steps, please take your vacuum to a technician. You can find your nearest BISSELL® Authorized Service Center by clicking http://www.bissell.com/service-centers/ or by calling 1-800-263-2535, available 24 hours a day.