We offer FREE Standard Shipping to domestic customers on orders totaling over $50 (before tax). Free shipping promotion is valid for shipping addresses within the United States only.
Please note: If your order is returned to us due to an incorrect address, insufficient address, abandoned package or refused package, you are responsible for the original shipping and handling cost which starts at $5.25. This amount will be deducted from your refund.
We recommend for you to select Signature Confirmation to avoid missing packages. Signature Confirmation requires you to sign for your package at the time of delivery. Lady Moss Beauty is NOT responsible for lost/stolen packages so we recommend for you to select Signature Confirmation.
Please allow 3-5 business days for your order to be processed from our warehouse prior to shipment. Orders are not shipped on weekends or holidays.
Please allow 5-7 business days for your order to be processed at our warehouse prior to shipment. Orders are not shipped on weekends or holidays.
We use USPS First Class Mail International service for most of our orders. This method offers the most affordable shipping rates, however, USPS First Class Mail International service does not provide tracking information. We recommend that you select USPS Priority Mail International which offers tracking information.
When using USPS First Class Mail International, you will receive a custom form number starting with LN. This is NOT a tracking number. The only information available on the USPS tracking page will be the date when the package was picked up by the carrier and shipped.
Lady Moss cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.