Real Property Limited is committed to protecting your personal information when you use our services and websites. This Privacy Statement relates to our use of any personal information you provide through any of our business websites above (“the web Sites”).
Real Property Limited is committed to safeguarding your personal information. The material contained on the web Sites is for information only and does not constitute legal or other advice. Real Property Limited will act in accordance with the requirements of the Data Protection (Jersey) Law 2018.
1.2 What is Real Property Limited’s Role?
We will ensure that the processing of personal data in relation to which the controller is the controller complies with the data protection principles, namely that data are – (a) processed lawfully, fairly and in a transparent manner in relation to the data (“lawfulness, fairness and transparency”); (b) collected for specified, explicit and legitimate purposes and once collected, not further processed in a manner incompatible with those purposes (“purpose limitation”); (c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (“data minimization”); (d) accurate and, where necessary, kept up to date, with reasonable steps being taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (“accuracy”); (e) kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the data are processed (“storage limitation”); and (f) processed in a manner that ensures appropriate security of the data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (“integrity and confidentiality”).
We have appointed a Data Protection Officer ("DPO") to help make sure we are transparent and fair about how we use your data and comply with any law that may affect your privacy. Our DPO can be contacted at the above address and also by telephone on 01534 507781.
Personal data, or personal information, means any information about an individual from which that person can be identified (either on its own or when combined with other information). It does not include data where the identity has been removed (anonymised data). Different services may ask for different information.
By entering your details in the fields requested on our websites, you enable Real Property Limited to provide you with the services you selected.
Special Categories of Personal Data this may include, criminal convictions and offences. We will only collect and use these types of data where we have obtained your explicit consent or if the Law allows us to do so.
We think it is important to tell you that where we need to collect certain personal data, and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our service you have with us but we will notify you if this is the case at that time.
Other. We may receive personal data about you from people appointed to act on your behalf, family members, and others who are acting in your best interests or providing us with information in relation to your contact details.
We're only allowed to use your personal data if we have legal grounds to do so.
We have set out below a description of the ways we plan to use your personal data, the purposes for this usage and which of the legal grounds we rely on to do so. We have also identified what our Legitimate Interests are where appropriate. Note that we may process your personal data for more than one legal ground depending on the specific purpose for which we are using your data.
When processing your information for these purposes, we are relying on our Legitimate Interest to help us understand, develop, improve and market our services.
Communicate with you research purposes or to ask you about our current or potential services, processes and customer experiences.
When processing your information for these purposes, we rely on our Legitimate Interest to allow you to access our services. In addition, in relation to some of the purposes, it is necessary for us to process your information for the Performance of the Contract between us.
Monitor usage and performance of our services, processes and perform analysis (e.g. statistical, market, analysis), reporting, forecasting and accounting.
Carry out our obligations required by relevant laws and regulations (e.g. anti-money laundering (AML) checks.
When processing your information for these purposes, we rely on our Legitimate Interest to manage risk security and crime prevention. In addition, in relation to some of the purposes, we may process your information to comply with a Legal Obligation.
When processing your information for these purposes, we rely on our Legitimate Interest to manage and improve our business processes.
You will receive marketing communications from us if you have requested information from us or provided us with your details when you applied or registered for one of our services and, in each case, you have not opted out of receiving that marketing. However, you can ask us to stop sending you direct marketing at any time.
If you ask us to stop sending you marketing messages, you will still receive communications pertaining to the servicing or fulfilment of your relationship with us (such as statements, communications about outstanding debts or relevant updates about services that you are already using).
Real Property Limited maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
The Sites use hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyse how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Real Property Limited.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above.
Personal data shall be kept in a form which permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. In certain cases, personal data may be stored for longer periods where that data is to be processed for archiving purposes that are in the public interest, for scientific or historical research, or for statistical purposes (subject to the implementation of the appropriate technical and organisational measures required by the GDPR to protect that data).
The GDPR defines personal data as any information relating to an identified or identifiable natural person (a “data subject”).
If you post or send offensive, inappropriate or objectionable content anywhere on or to the Sites or otherwise engage in any disruptive behaviour on the Site, Real Property Limited may use your personal information to stop such behaviour.
Where Real Property Limited reasonably believes that you are or may be in breach of any of the laws of Jersey (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.
8. Can I find out what personal information Real Property Limited hold about me?
Controllers or processors will not transfer personal data for processing or in circumstances where the controller or processor knew or should have known that it will be processed after the transfer to a third country or an international organisation, unless that location or country or organisation ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
You also have the right to make a complaint to the Office of the Information Commissioner.