What makes us different from the last SEO company?
Can't I just buy SEO traffic from Google directly?
When will I rank for "Cheesecakes "*Insert location*"?
These questions all have merit, and I can understand where the person asking it is coming from and their particular understanding or interpretation of what search engines do. Its an understanding which we as SEO's simply do not see anymore and often take for granted and can lead to miscommunication and frustration.
While I'm pretty happy to navigate through these questions to win over your heart and make businesses believe in SEO there is one SEO practice I simply cannot stomach, and that is the SEO spam email.
I've been getting these emails more often of late, and I thought it was time to break the silence on it.
The origin of the SEO spammer email?
If you have an active website with a listed email address on social media, your site or other syndicated mentions chances are pretty high that you would at least have received one unsolicited SEO service email.
At this point, it doesn’t matter who you are you are, it's a mass blast out you can’t escape from, and those spam filters cannot always protect your inbox from them.
This completely goes against the essence of digital marketing which is the fundamental principle is to target the correct people at the correct time with the correct message as often as possible, so sin #1.
Naturally, as an SEO agency, we find it rather funny when we receive unsolicited emails from clueless individuals suggesting that our website is not doing its job. We laugh it off and get on with our day – but we get emails from our clients all the time.
They very often say things like, “I thought you were taking care of this” or “Why is my site not doing well?” This is sin #2 and does not sit well with me.
Spammers will use “harvesting” programs like bots or scrappers – that scour the Internet and copy any text that contains the “@” character. So if your email address appears anywhere, it is going to get harvested.
You could and unwittingly volunteered your email address to dishonest subscribe/unsubscribe online services.
Whichever way they got it, trust me it wasn't one that comes with good intentions by any stretch of the imagination.
Now that they have your email address, they'll pop it into a mail client and start mass emailing the living daylights out of this list and see how man responses they get. A word of warning to any businesses out there, don’t fall for it! It’s a no-brainer really; a reputable company doesn’t need to send these emails fishing for work.
“Guaranteed Rank No.1 In Google”.
"We will rank you No. 1 for your top 5 keywords."
"Improve your rankings in 1 week."
"Get five links a month guaranteed."
Sound too good to be true? That's because it is. Nothing in life is guaranteed, and especially not the number one spot on Google. If you do make it past the heading you are often greeted with a pretty generic pitch: lousy spelling, lazy English, poor formatting and jazzy “eye-catching” colours.
Also if the mail comes from a Gmail or Hotmail address, this should also be ringing all sorts of alarm bells!
Should you respond to SEO Spam emails?
The best course of action when receiving these emails is no response at all. If you respond, the sender will keep fishing as long as you keep responding. The best response is to block spam comments on your website and to use spam blockers and filters in your email. However, no matter how well established your website is you will still get spam emails trickling in from time to time.
We often respond to them just to fish out more information and then flag their social media profiles (mostly LinkedIn) or post about their below board activity right on their pages.
In most cases, you get no uplift in traffic for your spend and in the worst case scenario is you give them access to our website, and they cause damage that that takes some time to recover from, this can range from hacked sites to being penalised and deleted from Google.
If you thought contacting an SEO agency directly to tell us to improve our traffic (which has grown by 14 000% in the last 20 or so months) was a brazen move, then you're in for a treat. If this doesn’t prove to you that it is not real people sending out those emails, nothing will. Even the largest search engine in the world gets told that it could improve its organic ranking. Check out the post from Matt Cutts (the former head of the Google web spam team) on being approached on how to do SEO, when you literally helped write the book on it.
Why aren't SEO spam emails as harmless as they may seem?
While I've made light heart of the practice I do feel these fly by night operations using this mass SEO email tactic are more than just annoying. They discredit and devalue the reputation of real, hardworking SEOs who do offer excellent services and make it harder for ethical services to break through the clutter.
They burn relationships with businesses and reduce SEO to an afterthought or a nice to have rather than the necessity it actually is for many companies.
To protect yourself, remember that if it sounds too good to be true, it probably is. So do your homework before hiring any SEO firm.