Responsibilities : Manufacture and pack products as necessary.
Train new employees and coach existing employees.
Ensure the safety and productivity of all employees assigned to designated shift.
Ensure security of facilities during designated shift hours.
Enforce all safety and processing procedures.
Enable effective communications between management and operators.
Perform related duties as assigned or as the situation dictates.
Description : This position is responsible for the safety and productivity of all production employees staffed on designated shift, as well as plant security. Additionally, the Team Leader position is accountable for ensuring that production scheduled for completion is executed in a timely manner and within all quality parameters and for participation in both the hiring and performance management processes.
Description : 1.	Prepares asset, liability, and capital account entries by compiling and analyzing account information.
2.	Documents financial transactions by entering account information.
3.	Recommends financial actions by analyzing accounting options.
4.	Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
5.	Substantiates financial transactions by auditing documents.
6.	Maintains accounting controls by preparing and recommending policies and procedures.
7.	Guides accounting clerical staff by coordinating activities and answering questions.
8.	Reconciles financial discrepancies by collecting and analyzing account information.
9.	Secures financial information by completing data base backups.
10.	Maintains financial security by following internal controls.
11.	Prepares payments by verifying documentation, and requesting disbursements.
12.	Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
13.	Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
14.	Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
15.	Maintains customer confidence and protects operations by keeping financial information confidential.
16.	Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
17.	Accomplishes the result by performing the duty.
18.	Contributes to team effort by accomplishing related results as needed.
Define program/project requirements, develop tactics, and oversee implementation activities required to successfully meet agreed upon client business goals and objectives. Evaluate client program and recommend improvement opportunities. Coordinate client program/project development and integration, i.e., staffing, scheduling, training, system installation, programming design/testing. Develop actionable plans to balance short/long range goals while ensuring project completion is timely and effective. Conduct quarterly business reviews with the client.
Manage the controllable, fiscal health of the client program/project. Oversee implementation of client contract integrity. Ensure non-compliances receive a corrective action plan and communicate to client. Prepare monthly client program charges for client invoicing. Document all meetings/conversations with TeleTech departments and client. Participate in inter-departmental resolutions relating to charging department variances.
Consult frequently and proactively with existing client to identify program system/service enhancements and/or new business opportunities. Maintain a working knowledge of the entire call center operation as well as project operation. Work with Quality Assurance to ensure consistency in call evaluations. Interact and consult with Human Resources on matters of recruiting, training, hiring, discipline and discharge.
Note: Job descriptions are subject to change due to managements discretion at any time.
Approximately 50% of travel may be required.
Team Leads are responsible for a teams performance, development, mentoring, and coaching to meet and continuously improve both TeleTech and client metrics for inbound and outbound calling. Team Leads focus on team performance providing motivation and support to enhance engagement and success in attaining targets and goals. Team Leads hold team accountable for meeting all performance indicators/metrics using reporting tools and techniques such as Kronos, Empower, monitoring calls, team meetings, and one-on-ones. Team Leads are visible on the floor and/or visible on the buddy list and in chat and are available primarily for associates questions, issues, and customer escalations; ensure a quality customer experience on every call, resolution of issues, attendance, reliability, and reduction of attrition. Team Leads lead staff in accordance with policies and procedures of TeleTech. Team Leads primarily support a single client to meet /exceed client expectations ensuring billable hours are on track and teams attainment of hitting goals. Responsible to meet team productivity and quality goals. May have additional project and/or initiative work where benefits extend beyond the immediate team . Communicate with managers and other Team Leads.
We currently have exciting Team Lead opportunities available for our new Global Telecommunications client, starting as early as 2nd July.
In this role you will be responsible for the day-to-day management, motivation & development of a team of Customer Service Representatives. You will be responsible for supporting the agents in achieving challenging goals and developing their knowledge and career within TeleTech. Team Leaders are also involved in the management of projects related to improving the efficiencies of the Contact Centre.
They will lead by example with a focus on ensuring a highly motivated team that consistently meets and exceeds targets and objectives.
Proven experience in managing a team to achieve challenging targets and key performance indicators.
Strong experience in providing coaching and feedback.
Excellent interpersonal and communication skills to liaise with customers & team members.
Strong time management skills and the ability to prioritise a busy workload.
Strong understanding of computers and competent in the use of Windows based operating systems, drivers and software applications.
Strong customer focus and a proactive approach to continuous improvement of the customer experience.
A recognized Management qualification would be an asset.
Responsible for directing all daily finance and accounting activities of the group entities.
Will be activities relating to the preparation and analysis of the financial reports to the Group .
Works closely with the Corporate Finance Department for majority of transaction processing.
To coordinate all financial transactions, systems and procedures complying with regulations, accounting principles and standards.
The Financial Controller will liaise with the Group General Manager on a day to day He or She will also have close relation with the Corporate Head Office in Jordan ( SG ) Business Unit, Production Manager, IT department, providing them with guidelines and resources to achieve the profitable growth of the business.
*	Develop and monitor stock control polices relating to the business unit.
*	Review all the costing’s of all cans & can inventory items on a regular basis, authorize changes, and ensure accuracy thereof in the system.
*	Analyses and prepares daily, weekly, monthly and annual financial reports reflecting the business units’ financial position in conjunction with Treasury and Group.
*	Profitability calculations for the business by a variety of : Channel / Brand / Location / Credit or Cash / Customer / Route etc.
*	10 years related industry work experience with at least 5 years at senior financial management level.
*	Strong analytical, variance reporting and cost modeling skills.
*	Good leadership and motivational skills.
*	Management skills – time, cost and quality.
*	High degree of credibility and excellent relationship building skills.
*	An ability to communicate financial matters effectively to non-financial professionals.
Skills : *	Decision making & problem-solving skills.
As an Air Condition Fitter, you are responsible for installing, maintaining and repairing air-conditioning units in various types of vehicles and machinery.
*	Performing emergency repairs, maintaining tools, ordering supplies, and making routine adjustments to maximize operational efficiency.
*	Inspect and test system to verify system compliance with plans and specifications and to detect and locate malfunctions.
*	Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders.
If you are Indian or Pakistani please do not apply.
As an Auto Electrician, you are responsible for installing, maintaining, identifying faults, repairing electrical wiring and computer-based equipment in motor vehicles and related equipment.
*	Install electrical equipment such as gauges, lighting, alternators, and starter motors in cars, and install electrically operated accessories.
*	Repairs or replaces defective wiring in ignition, lighting, air-conditioning, and safety control systems.