You can cancel your order any time before your payment is made without charge.
Please send an email to customer.service@dapper.com including your order number references and your payment option.
We will refund back to you in store credit or cash coupons at the value that you have cancelled the order.
The products have already shipped cannot be cancelled unless there are any factory defects.
Please send an email to customer.service@dapper.com including your order number reference with the pictures of defective product.
Visit your selected DAPPER store to exchange the product in person.
The product can be exchanged for any items of the same price. If you would like to exchange for a product that is priced higher, you will be asked to pay the difference in price.
Please note that returned items are not eligible for cash refund, you will instead receive store credit or a store voucher.
Please send an email tocustomer.service@dapper.com including your order number reference with the pictures of defective product.
Once we have received the returned item we will confirm your refund.