In today’s business environment selling is more complex and demanding as customers are more discerning and better informed. Choice is the order of the day with the advance of the internet and many companies offering similar products and services. Therefore customers are expecting something special otherwise they can easily take their custom elsewhere.
So how can you influence and sell to your customers in less time and with less stress?
Understanding your own communication style and that of your customers’ will provide you with valuable insights into your customers needs – how they “naturally” think, feel, act and communicate.
-Your own natural communication tendencies.
-How you communicate to your customer on a personal level and how your style comes across to other people.
-How to influence and sell to customers in less time and with less stress.
-Be able to read the communication style of your customers and get on ‘common ground’ far quicker.