Just a short note to let you know how pleased we are with the phone installation. Having expected some disruption to the phone services I did allocate our holiday period for this to take place, however I was pleasantly surprised to find little or no disruption at all.
Your engineers were discreet and cooperative in all respects and training on the new system was carried out at a time convenient to the school. In fact I would go as far as to say, that the only time the staff realised this new system had been installed, was when they discovered that the phones were working efficiently for the first time in years.
In order to achieve ‘Premier Partner Status’, Portal Voice & Data have successfully completed extensive Sales and Technical accreditation training programs on the afore mentioned products. 'Premier Business Partner' status is not achieved by volume of sales alone but more so in recognition to total commitment to both pre and post sales support. It goes without saying that I would have no hesitation in recommending you to rely on Portal Voice & Data for all your future Communication needs.
Your service has been excellent. One call is all I need to make and the problem is sorted... A company that 'goes the extra mile' is very valued.
It is a pleasure dealing with an ethical company, with great technical knowledge who deliver promises on sales, service and support.
I am writing to thank you for the excellent service which we received from you during our recent surgery relocation. Adrian worked very hard on the Friday and Saturday to move everything and set it up for us in the new building. He was also here to “hold our hands” when we went live on Monday morning. The move from the telephone perspective was much less stressful than we had feared which is largely due to your wonderful support.
Subsequently we have had to ask for a couple of changes as things do not always work out the way that you expect them to. Each time we have contacted you we have received a prompt reply and the issues have been sorted very efficiently.
Thank you once again to all the team. We look forward to working with you in the future.