Keeping our customer's information private is important to us, that's why TeamAir Balloon Sdn Bhd will never sell or rent your information to third parties. Contact information is requested when you sign up for an account, order a product or service, fill out surveys, and send us feedback. This information typically includes your name, billing address, shipping address, telephone number, e-mail address, and corporate or non-profit affiliation. With this information, teamairballoon.com fills your orders and provides you with specific discounts.
Customer accounts are automatically signed up to receive our email newsletters. Customer may opt out at any time by updating their preferences.
We gather certain information about our customers based upon where you shop on our site in several ways. We collect aggregate information on browser type, operating system, and geographic region. In addition, we collect general data on page popularity, overall number of visitors to the site, and other data that helps us tailor the site to our visitors (content, layout, and services).
In order to protect our customer's sensitive data, credit card transactions details are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access.
Have a question about an TeamAir Balloon Sdn Bhd policy? Email support@teamairballoon.com.