Inspection site visit activity took place on 20 June 2018. The visit to the office was to speak with the registered manager. The inspection team consisted of one inspector.
We reviewed the information we held about the service and looked at any notifications they had sent us. A notification is information about important events which the provider is required to send us by law.
During the inspection, we spoke with one person receiving support. We looked at the provider’s policies and procedures, compliments and quality checks completed on behalf of the registered provider. We also requested feedback from the local authority.