text: 'Kya tumne suna hai ki customer loyalty program se sales increase hoti hai? Bilkul, par usme implementation kaafi time-consuming hota hai, soch samajh ke karna padega!''Main soch raha tha ki humare business ke liye ek strong mission statement banana zaroori hai. Haan, par woh statement aisa hona chahiye jo humein alag pehchaan de, samjha?'