text: Arre, jab main apne dost se baat karti hoon, woh hamesha kehta hai ki online shopping se customer service ka quality kharab ho raha hai, tum kya sochti ho?Sahi kaha, online shopping mein kabhi kabhi problems aati hain, lekin phir bhi log convenience ke liye choose kar rahe hain, yeh trend badal raha hai!