text: yaar,mujhe samajh nahi aa raha ki digital transformation kaise kaam karta hai, kyunki har company ab is par focus kar rahi hai, kya yeh sirf buzzword hai?bilkul nahi, yeh ek real shift hai, jisme companies apne processes ko automate kar rahi hain, aur customer experience ko bhi improve karne ki koshish kar rahi hain.