text: mujhe suna hai ki ai ab customer service mein bhi use hone laga hai,tum kya sochti ho, kya humari jobs safe hain? ya phir yeh sab kuch badal dega?achha point hai, par mujhe lagta hai ki human touch hamesha zaroori hoga, machines emotions nahi samajh sakti, toh humara role toh hamesha rahega!