THE SUPREME COURT OF APPEAL OF SOUTH AFRICA
JUDGMENT

Case No:   662/2009

Case No:   500/2010
In the matter between:
NEDBANK LIMITED

First   Appellant

FISTRAND BANK LIMITED

Second    Appellant

STANDARD BANK OF SOUTH AFRICA LIMITED

Third Appellant

ABSA BANK LIMITED

Fourth  Appellant

JOHAN ERIK JUSELIUS

Fifth Appellant

ONECOR (PTY) LIMITED

Sixth Appellant

and

THE NATIONAL CREDIT REGULATOR
First Respondent

JOHAN ERIK JUSELIUS

Second  Respondent

Neutral citation:
Nedbank v The National Credit Regulator (662/2009 &
500/2010) [2011] ZASCA 35 (28 March 2011)
Coram:
MPATI  P, NAVSA, BRAND, MAYA and MALAN JJA
Heard:
21 February 2011
Delivered:
28 March 2011
Summary:
National Credit Act 34 of 2005 – interpretation of ss 86(2), 86(7)

and (8), 87, 129 and 103(5).
_____________________________________________________________________
ORDER

On appeal from: North Gauteng High Court (Pretoria) (B R Du Plessis J sitting as court
of first instance):
All the appeals are dismissed.
_____________________________________________________________________
JUDGMENT
Malan JA (MPATI  P, NAVSA, BRAND, MAYA JJA concurring)
Introduction
[1] The National Credit Act 34 of 2005 (the NCA) came into full force and effect on 1
June 2007. The NCA is not an amendment of previous legislation dealing with
consumer credit. It seeks to achieve much more and replaces legislation that governed
consumer credit for more than a quarter of a century.1 The objects are set out in s 3 and
are directed at providing protection for the consumer and addressing imbalances that
exist between consumers and credit providers. The NCA seeks –
„to promote and advance the social and economic welfare of South Africans, promote a fair, transparent,
competitive, sustainable, responsible, efficient, effective and accessible credit market and industry, and to
protect consumers, by –
...
(g)
addressing and preventing over-indebtedness of consumers, and providing mechanisms for
resolving over-indebtedness based on the principle of satisfaction by the consumer of all responsible
financial obligations;
(h)
providing for a consistent and accessible system of consensual resolution of disputes arising from
credit agreements; and
(i)
providing for a consistent and harmonised system of debt restructuring, enforcement and
judgment, which places priority on the eventual satisfaction of all responsible consumer obligations under
credit agreements.‟

1 See J W Scholtz in J W Scholtz, J M Otto, E van Zyl, C M van Heerden and N Campbell Guide to the
National Credit Act (2008) Service Issue 2 p 2-1 (Guide); J M Otto and R L Otto The National Credit Act
Explained 2 ed (2010) p 3 and cf the remarks in ABSA Bank Ltd v Prochaska t/a Bianca Cara Interiors
2009 (2) SA 512 (D) para 16ff.

[2] The NCA must be interpreted in a manner that gives effect to these objects.2
Appropriate foreign and international law may be considered in construing the NCA.3
Unfortunately, the NCA cannot be described as the „best drafted Act of Parliament
which was ever passed,‟4 nor can the draftsman be said to have been blessed with the
„draftsmanship of a Chalmers‟.5  Numerous drafting errors, untidy expressions and
inconsistencies make its interpretation a particularly trying exercise.6 Indeed, these
appeals demonstrate the numerous disputes that have arisen around the construction of
the NCA. The interpretation of the NCA calls for a careful balancing of the competing
interests sought to be protected, and not for a consideration of only the interests of
either the consumer or the credit provider.7
[3] This is an appeal by the Credit Regulator on the construction of ss 86(2) and 129
as well as appeals by the other parties relating to further sections of the NCA. I will deal
with them under the appropriate headings.
Sections 86(2) and 129
[4] The Credit Regulator‟s appeal concerns prayer 1.13 of the notice of motion for a
declarator in the following terms:
„The reference in section 86(2) to the taking of a step in terms of s 129 to enforce a credit agreement is a
reference to the commencement of legal proceedings mentioned in section 129(1)(b) and does not
include steps taken in terms of section 129(1)(a) ...‟.
[5] None of the other parties opposed the relief sought in prayer 1.13 in the court
below. In this court, however, the declarator sought was opposed. Du Plessis J refused
to grant the order applied for because he was not satisfied that the parties were correct

2 Section 2(1). Cf ABSA Bank Ltd v De Villiers & another 2009(5) SA 40 (C) para 27; Ex parte Ford and
two similar cases 2009 (3) SA 376 (WC) para 20; Standard Bank of South Africa Ltd v Hales & another
2009 (3) SA 315 (D) paras 11 and 13; BMW Financial Services (SA) (Pty) Ltd v Mudaly 2010 (5) SA 618
(KZD) para 16.
3 Section 2(2).
4 This was how the Bills of Exchange Act 1882 was described in Bank Polski v K J Mulder & Co [1942] 1
All ER 396 at 398.
5 Chalmers was the draftsman of the English Bills of Exchange Act, 1882. See British Movietonews Ld v
London and District Cinemas Ld [1951] 1 KB 190 at 202.
6 Cf Firstrand Bank Ltd t/a First National Bank v Seyffert & another and three similar cases (6) SA 429
(GSJ) para 10.
7 BMW Financial Services (SA) (Pty) Ltd v Mudaly para 16; Firstrand Bank Ltd t/a First National Bank v
Seyffert & another and three similar cases para 10.

in their interpretation of s 86(2) and, in the absence of full argument, declined to make
the order.8
[6] Section 86(2) reads as follows:
„An application in terms of this section may not be made in respect of, and does not apply to, a particular
credit agreement if, at the time of that application, the credit provider under that credit agreement has
proceeded to take the steps contemplated in section 129 to enforce that agreement.‟
Section 129(1) provides:
„If the consumer is in default under a credit agreement, the credit provider –
(a)
may draw the default to the notice of the consumer in writing and propose that the consumer refer
the credit agreement to a debt counsellor, alternative dispute resolution agent, consumer court or ombud
with jurisdiction, with the intent that the parties resolve any dispute under the agreement or develop and
agree on a plan to bring the payments under the agreement up to date; and
(b)
subject to section 130(2), may not commence any legal proceedings to enforce the agreement
before –
(i)
first providing notice to the consumer, as contemplated in paragraph (a), or in section
86(10), as the case may be; and
(ii)
meeting any further requirements set out in section 130.‟
[7] The question posed by the Credit Regulator has been and still is the subject of
considerable academic debate.9 Boraine and Renke10 remarked that „[t]o interpret
s 86(2) to read that the delivery of the s 129(1)(a) notice to the consumer means that
the credit provider has proceeded to take steps to enforce the agreement (with the
effect that no application for debt review may be made) would be nonsensical as it is

8 National Credit Regulator v Nedbank Ltd & others 2009 (6) SA 295 (GNP) at 318I-319J.
9 See C M van Heerden and J M Otto „Debt enforcement in terms of the National Credit Act 34 of 2005‟
2007 TSAR 655; Danie van Loggerenberg SC, Leon Dicker and Jacques Malan „Aspects of debt
enforcement under the National Credit Act‟ January/February 2008 De Rebus 40; C van Heerden in
Guide p 11-10; A Boraine and S Renke „Some practical and comparative aspects of the cancellation of
instalment agreements in terms of the National Credit Act 34 of 2005 (Part 2)‟ (2008) 41  De Jure 1 p 9
and J M Otto and R L Otto The National Credit Act Explained 2 ed (2010) p 100; J M Otto  „Over-
indebtedness and applications for debt review in terms of the National Credit Act: Consumers beware!
Firstrand Bank Ltd v Olivier‟ (2009) 21 SA Merc LJ 272 p 276-7; and J M Otto „Die oorbelaste
skuldverbruiker: die Nasionale Kredietwet verleen geensins onbeperkte vrydom van skulde nie‟ 2010
TSAR 399 p 405. See the discussion of the literature by Wallis J in BMW Financial Services (SA) (Pty)
Ltd v Mudaly para 6ff.
10 A Boraine and S Renke p 9 fn 186.

proposed in the s 129(1)(a) notice that the consumer refer the matter to a debt
counsellor.‟
[8] Despite the use of the word „may‟ in s 129(1)(a) the notice referred to therein is
indeed a mandatory requirement prior to litigation to enforce a credit agreement.11 This
is apparent when the subsection is read with ss 129(1)(b) and 130(1). Section 129(1)
has been described as a „gateway‟ or „new pre-litigation layer to the enforcement
process‟. Delivery of the s 129(1)(a) notice was said to be a compulsory step „devised
by the legislature in an attempt to encourage parties to iron out their differences before
seeking court intervention.‟12 As such it was said to give effect to the object of the NCA
set out in s 3(h),13 by encouraging „a consistent and accessible system of consensual
resolution of disputes arising from credit agreements‟, and as such it is also consistent
with s 3(i). This construction is the subject matter of the appeal by the Credit Regulator.
It is not only the subject of the academic debate referred to but also of conflicting
decisions.14 An analysis of the relevant provisions is thus required.
[9] The notice required by s 129(1)(a) refers to a specific credit agreement in respect
of which the consumer is in default. It must „propose‟ that the consumer refer the credit
agreement to a debt counsellor, alternative dispute resolution agent, consumer court or
ombud „with the intent that the parties resolve any dispute under the agreement or
develop and agree on a plan to bring the payments under the agreement up to date‟.
The s 129(1)(a) notice deals with one credit agreement only and seeks to bring about a
consensual resolution relating to that agreement. It does not contemplate a general debt

11 Section 129(1)(b)(i). See ABSA Bank Ltd v De Villiers para 14; ABSA Bank Ltd v Prochaska t/a Bianca
Cara Interiors para 27.
12 Van Heerden in Guide p 12-7 and 12-8.
13 Cf Firstrand Bank Ltd v Olivier 2009 (3) SA 353 (SE) para 18.
14 The matter was left open in BMW Financial Services (SA) (Pty) Ltd v Donkin 2009 (6) SA 63 (KZD)
para 13 and note 4; and Investec Bank Ltd & another v Mutemeri  & another 2010 (1) SA 265 (GSJ)
paras 25 and 26. In the following decisions the courts held that a s 129(1)(a) notice barred a consumer
from applying for debt review: Nedbank Ltd v Motaung (2245/07) [2007] ZAGPHC 367 (14 November
2007) (TPD); Potgieter v Greenhouse Funding (Pty) (08/31825) [2009] ZAGPJHC84 (26 June 2009);
Mercedes Benz Financial Services SA (Pty) Ltd v Viljoen (18995/09) [2009] ZAGPPHC 145 (19
November 2009) para 6; ABSA Bank Ltd v Prochaska t/a Bianca Cara Interiors para 29; Standard Bank
of South Africa v Hales & another para 21. Cases expressing the contrary view include Starita v ABSA
Bank Ltd & another 2010 (3) SA 443 (GSJ) para 12 and BMW Financial Services (SA) (Pty) Ltd v Mudaly
para 13ff.

restructuring as envisaged by ss 86 and 87.15 As was stated by Wallis J in Mudaly’s
case,16 „[t]he proposal is directed at achieving a situation where the consumer and the
credit provider, through the agency of the debt counsellor, negotiate a resolution to the
consumer‟s particular difficulties under a particular credit agreement. It is a consensual
process, the success or failure of which will depend upon whether the parties can arrive
at a workable basis upon which to resolve the issues caused by the consumer‟s default.‟
[10] The scope of s 86, on the other hand, is general and deals with an application by
a consumer to be declared over-indebted.17 It is concerned with the obligations under all
the credit agreements to which he is a party.18 A consumer is over-indebted if the
preponderance of the available information at the time the determination is made,
indicates that he will be unable to satisfy in a timely manner all his obligations under all
the credit agreements to which he is a party having regard to his financial means,
prospects and obligations and the probable propensity to satisfy them in a timely
manner, as is indicated by his history of debt repayment.19 The application to be
declared over-indebted or, as it is referred to in the heading of s 86, for debt review, is
made to a debt counsellor.20 The outcome of this application may be an order of the
Magistrate‟s Court declaring one or more of the credit agreements reckless or re-
arranging one or more of the consumer‟s obligations.21 As I have said, the notice
envisaged by s 129(1)(a) is specific and refers to a particular credit agreement calling
on the parties to resolve their dispute and agree on a plan to bring the payments up to
date. It is not directed at a declaration of over-indebtedness at all.
[11] Section 86(2) states that an application for debt review „may not be made in
respect of, and does not apply to, a particular credit agreement if, at the time of that

15 BMW Financial Services (SA) (Pty) Ltd v Mudaly para 12; BMW Financial Services (SA) (Pty) Ltd v
Donkin para 10; National Credit Regulator v Nedbank Ltd & others at 319A.
16 BMW Financial Services (SA) (Pty) Ltd v Mudaly para 11 and see his remarks in BMW Financial
Services (SA) (Pty) Ltd v Donkin para 10.
17 See, however, s 86(7)(b) which deals with a consumer who is not over-indebted but finds himself in
what has been described as „strained‟ circumstances (H C J Flemming Flemming’s National Credit Act
2ed 139 ff).
18 Section 86 does not deal with agreements other than those arising from credit agreements as
contemplated by the NCA. Cf Nelson Mandela Bay Metropolitan Municipality v Nobumba NO & others
2010 (1) SA 579 (ECG) para 28 ff.
19 Section 79(1) and see Standard Bank of South Africa Ltd v Panayiotts  2009 (3) SA 363 (W) paras 6-
10.
20 See the discussion below paras 16ff.
21 Section 86(7)(c).

application, the credit provider under that credit agreement has proceeded to take the
steps contemplated in s 129 to enforce that agreement.‟ The section thus contemplates
a debt review under which a specific credit agreement may be excluded. But even if a
particular credit agreement falls outside the scope of debt review a court may,
nevertheless, as provided for by s 85, in any court proceedings „in which a credit
agreement is being considered‟ and in which it is alleged that the consumer is over-
indebted, refer that matter to a debt counsellor for evaluation and a recommendation in
terms of s 86(7) or declare that the consumer is over-indebted and make any of the
orders contemplated in s 87. Moreover, a court may also, in terms of s 83(1), in
proceedings where a credit agreement is being considered, declare it to be reckless and
make any of the orders provided for in s 83(2) and (3).
[12] Section 86(2) uses the words „has proceeded to take the steps contemplated in
section 129 to enforce that agreement‟. „Enforce‟, it seems, includes a reference to all
contractual remedies including cancellation and ancillary relief,22 and means the
enforcement of those remedies by judicial means.23 This seems to be the meaning of
the word where it is used in Part C of Chapter 6. Section 129 itself is entitled „Required
procedures before debt enforcement‟ and s 129(1)(b) expressly provides that legal
proceedings may not be commenced „to enforce‟ the agreement before certain
requirements are met.
[13] The language of s 86(2), particularly the plural „steps contemplated in section
129‟ to enforce the agreement, was considered by Wallis J in Mudaly’s case,24 who
opined –
„[t]hat seems incompatible with it merely requiring the giving of notice under s 129(1)(a), both because
that is a single step and because it is not a step directed at enforcing the agreement, but at resolving the
problem occasioned by the consumer‟s default. Consistently with the language used, this must then be a
reference to s 129(1)(b), which refers to both the giving of notice and meeting the requirements in s 130.‟

22 Cf Naidoo v ABSA Bank Ltd (391/09) [2010] ZASCA 72, 2010 (4) SA 597 (SCA) (27 May 2010).
23 C van Heerden in Guide para 12.1 suggested that „enforce‟ means the credit provider using any of his
remedies: it refers to „enforcement of a credit provider‟s remedies by means of legal proceedings‟. See C
M van Heerden and J M Otto „Debt enforcement in terms of the National Credit Act 34 of 2005‟ 2007
TSAR 655.
24 BMW Financial Services (SA) (Pty) Ltd v Mudaly para 13. See also Investec Bank Ltd & another v
Mutemeri para 25; and Starita v ABSA Bank Ltd & another para 12.

In his view the relevant provision referred to in s 86(2) is s 129(1)(b) since that
elucidates the use of the plural „steps‟. However, he held that there was nothing in s
129(1)(b) to suggest that these steps included the commencement of legal
proceedings.25 The steps, he said, required by s 129(1)(b) prior to legal proceedings
being commenced include the giving of notice in s 129(1)(a); the giving of notice to
terminate a debt review in terms of s 86(10); and meeting the further requirements of s
130. The latter includes the lapse of certain time periods, followed by the failure of the
consumer to remedy the default or his not responding to the notice or rejecting the
credit provider‟s proposals. Furthermore, where the credit agreement is an instalment
agreement, secured loan or lease the credit provider may seek an order enforcing the
remaining obligations under the agreement if the property has been sold and the net
proceeds were insufficient to discharge all the consumer‟s obligations.
[14] I do not agree with these conclusions. One of the objects of the NCA is the
provision of a consistent and accessible system of consensual dispute resolution. A
notice in terms of s 129(1)(a), however, does not exclude the resolution of a dispute
relating to a specific credit agreement in this manner. The purpose of a s 129(1)(a)
notice is the resolution of a dispute and the bringing up to date of payments under a
specific credit agreement. While it is a „step‟ prior to the commencement of legal
proceedings it is also the first „step‟ the credit provider „has proceeded to take … to
enforce that agreement‟ (s 86(2)). It does not exclude a debt review save in so far as it
relates to the particular credit agreement under consideration.  Nor does it exclude a
general debt review pursuant to ss 83 and 85. Key to the construction of s 86(2) are the
words „has proceeded to take the steps‟ used in s 86(2). A „step‟, amongst its meanings,
includes „an action or movement which leads to a result; one of a series of proceedings
or measures‟.26 To „proceed‟ means „to go on with an action‟ and also „with stress on the
progress or continuance of the action‟ to „go on or continue what one has begun; to

25 BMW Financial Services (SA) (Pty) Ltd v Mudaly para 14. In para 15 he concluded: „In other words, it
refers to the steps that must be taken by the credit provider in order to arrive at the point where they are
entitled to commence legal proceedings to enforce the agreement. Those steps may be positive, such as
the giving of notice, the acceptance of the surrender of the property and the sale of the property, or may
be negative, such as the obligation to await the elapse of the time periods in s 130(1) and 130(1)(a).
Whatever their character, once those steps have been taken the credit provider is entitled to commence
legal proceedings. It is at that stage, as a matter of language, that s 86(2) debars the consumer from
applying for debt review.‟
26 The Oxford Universal Dictionary Illustrated (1965) sv „step‟.

advance from the point already reached‟.27  By the use of the words „has proceeded‟
and „steps‟ an ongoing process is indicated of which the s 129(1)(a) notice is the first
„step‟.28  It is the only step expressly mentioned in s 129 although the other „steps‟ or
requirements referred to in s 130 are incorporated by reference.29 Section 129(1)(b)(i)
makes it clear that the notice in terms of s 129(1)(a) is a necessary „step‟ before legal
proceedings may be commenced. It follows that by giving the notice envisaged by s
129(1)(a) the credit provider „has proceeded to take the steps contemplated in section
129 to enforce that agreement‟: a debt review relating to that specific agreement is
thereafter excluded.30
[15] It follows that the court a quo was correct in not granting the declarator prayed for
in prayer 1.13 of the notice of motion.
Sections 86(7) and (8) and 87
[16] The fifth appellant, Juselius, appealed against orders 1, 2, 4, 7 and 8 of the court
below. They read as follows:
„1
On a proper interpretation of s 86(8)(b), it applies in the circumstances contemplated in s
86(7)(c).
In circumstances where s 86(8)(b) of the Act applies, a debt counsellor is obliged to refer his or
her recommendation to a magistrates‟ court and the magistrate to whom the matter is allocated is in terms
of s 87 obliged to conduct a hearing and make an order contemplated in either s 87(1)(a) or s 87(1)(b) of
the National Credit Act, 2005.
A referral by a debt counsellor to a magistrates‟ court under s 86(8)(b) (and s 86(7)(c)) of the
National Credit Act, 2005 is an application within the meaning of the Magistrates‟ Courts Act, 1944 and
the rules of the magistrates‟ courts and falls to be treated as such in terms of rule 55 of the rules.
Rule 9 of the magistrates‟ courts‟ rules pertaining to service is applicable to the service of
process, any recommendation and other documents for the purpose of the referral and hearing

27 The Oxford Universal Dictionary Illustrated (1965) sv „proceed‟.
28 See Flemming 143.
29 Absa Bank Ltd v Prochaska t/a Bianca Cara Interiors 2009 (2) SA 512 (D) paras 29-31.
30 I am not called upon to construe s 130(3)(c)(i) but the use of the words „the matter‟ can only refer to the
particular agreement in respect of which relief is sought. Nor does the word „approached‟ refer to the time
the summons is issued but to the time the order is requested (Flemming 203). It seems that the time „the
matter was before a debt counsellor‟ refers to s 130(1)(a) which again refers to the time periods of 10
days in s 130(1)(a) and 60 days in s 86(10) (not s 86(9) as s 130(1)(a) incorrectly states).

contemplated in ss 86(7)(c), 86(8)(b) and 87 of the National Credit Act, 2005, but service of any such
documents may, with the agreement of the affected parties, be by way of fax or email.
A debt counsellor who refers a matter to the magistrates‟ court in terms of ss 87(7)(c) and
86(8)(b) of the National Credit Act, 2005, has a duty to assist the court and should be available and able
to render such assistance by way of furnishing evidence or making submissions as to his or her proposal
or to answer any queries raised by the court.‟
[17] Juselius contended that the making of orders pursuant to s 86(7) deals with relief
sought following ss 86(7)(a) and (b) only and not pursuant to s 86(7)(c) as well. His
argument was that the debt review system created by s 86(1) to (6) provides for the
debt counsellor to ascertain whether the consumer is entitled to relief. The debt
counsellor may then in terms of s 86(7)(c) make a proposal to the Magistrate‟s Court
recommending either or both of the orders provided for: no hearing is required, nor is
service necessary because the debt counsellor has determined that the consumer is
over-indebted. The Magistrate‟s Court is then called on to conduct a hearing and may
make the orders specified in s 87. It was submitted that neither a Rule 55 application
nor service was required before the hearing in terms of s 87 could be held.
[18] As far as order 8 is concerned, Juselius suggested that the words after „court‟ be
deleted and replaced with „has a duty to respond to and take all reasonable steps to
assist the Court on request‟. During the hearing of this appeal counsel for Juselius
effectively conceded that an application in terms of Rule 55 by the debt counsellor in
terms the Magistrates‟ Courts Rules of Court31 was required before an order pursuant to
s 86(7)(c) could be made.
[19] Section 86(6), (7), (8) and (9) provide:
„(6)
A debt counsellor who has accepted an application in terms of this section must determine, in the
prescribed manner and within the prescribed time –
(a) whether the consumer appears to be over-indebted; and
(b) if the consumer seeks a declaration of reckless credit, whether any of the consumer‟s credit
agreements appear to be reckless.
(7)
If, as a result of an assessment conducted in terms of subsection (6), a debt counsellor
reasonably concludes that –

31 GG 33487 of 23 August 2010 which came into operation on 15 October 2010.

(a) the consumer is not over-indebted, the debt counsellor must reject the application, even if the
debt counsellor has concluded that a particular credit agreement was reckless at the time it was entered
into;
(b) the consumer is not over-indebted, but is nevertheless experiencing, or likely to experience,
difficulty satisfying all the consumer‟s obligations under credit agreements in a timely manner, the debt
counsellor may recommend that the consumer and the respective credit providers voluntarily consider
and agree on a plan of debt re-arrangement; or
(c) the consumer is over-indebted, the debt counsellor may issue a proposal recommending that
the Magistrate‟s‟ Court make either or both of the following orders –
(i) that one or more of the consumer‟s credit agreements be declared to be reckless
credit, if the debt counsellor has concluded that those agreements appear to be reckless;
and
(ii) that one or more of the consumer‟s obligations be re-arranged by -
(aa) extending the period of the agreement and reducing the amount of each
payment due accordingly;
(bb) postponing during a specified period the dates on which payments are due
under the agreement;
(cc) extending the period of the agreement and postponing during a specified
period the dates on which payments are due under the agreement; or
(dd) recalculating the consumer‟s obligations because of contraventions of Part A
or B of Chapter 5, or Part A of Chapter 6.

(8)
If a debt counsellor makes a recommendation in terms of subsection 7(b) and –
(a) the consumer and each credit provider concerned accept that proposal, the debt counsellor
must record the proposal in the form of an order, and if it is consented to by the consumer and each credit
provider concerned, file it as a consent order in terms of section 138; or
(b) if paragraph (a) does not apply, the debt counsellor must refer the matter to the Magistrate‟s
Court with the recommendation.
(9)
If a debt counsellor rejects an application as contemplated in subsection 7(a), the consumer, with
leave of the Magistrate‟s Court, may apply directly to the Magistrate‟s Court, in the prescribed manner
and form, for an order contemplated in subsection 7(c).‟
[20] Section 87(1) provides:
‘Magistrate’s Court may re-arrange consumer’s obligations

(1)
If a debt counsellor makes a proposal to the Magistrate‟s Court in terms of section 86(8)(b), or a
consumer applies to the Magistrate‟s Court in terms of section 86(9), the Magistrate‟s Court must conduct
a hearing and, having regard to the proposal and information before it and the consumer‟s financial
means, prospects and obligations, may –
(a)
reject the recommendation or application as the case may be; or
(b)
make –
(i) an order declaring any credit agreement to be reckless, and an order contemplated in section
83(2) or (3), if the Magistrate‟s Court concludes that the agreement is reckless;
(ii) an order re-arranging the consumer‟s obligations in any manner contemplated in section
86(7)(c)(ii); or
(iii) both orders contemplated in subparagraph (i) and (ii).‟
[21] The NCA contains many innovations. One of them concerns the right of a
consumer to apply for debt review, to be declared over-indebted and to have his debts
arising from credit agreements re-scheduled.32 These matters are provided for in Part D
of Chapter 4 of the NCA.33 A consumer is over-indebted if he is unable to satisfy his
obligations in a timely manner having regard to his financial means, prospects,
obligations and history of debt repayment (s 79(1)). The creation of the office of a debt
counsellor is another innovation and he plays a central role in the debt review process.
To be appointed as a debt counsellor one must meet certain requirements and be
suitably qualified. Training is a pre-requisite for appointment.34 In the court a quo Du
Plessis J correctly observed that a debt counsellor fulfils a statutory function.35

32 Persson „Over-indebtedness – a growing problem‟ in Wahlgren (ed) Scandinavian Studies in Law –
What is Scandinavian Law? (2007) 463 p 472 stated: „Debt restructuring has a number of purposes, the
main one being rehabilitation. People who are heavily indebted must be given the chance of solving their
financial problems and in this way of leading (sic) more adequate and socially useful lives. This
rehabilitative purpose, however has to be balanced against the individual creditors‟ rightful interest in
asserting their financial claims. The institute of debt restructuring is designed to make even-handed
provision for these somewhat contradictory interests ... A third purpose of debt restructuring is to favour
the creditor collective in the sense of debtors coming to pay at least part of what is owing. Through debt
restructuring the debtor usually pays more than would otherwise have been the case. If both the debtors
and his (sic) creditors benefit, society will be spared a great deal of expense in various fields. It is also
important that the debt restructuring system should not impair general payment morale and that it should
be constructed so as to gain the confidence of the general public‟ (quoted by J M Otto „Die oorbelaste
skuldverbruiker: die Nasionale Kredietwet verleen geensins onbeperkte vrydom van skulde nie‟ 2010
TSAR 399).
33 See Michelle Kelly-Louw „The prevention and alleviation of consumer over-indebtedness‟ (2008) 20 SA
Merc LJ 200.
34 Section 44 read with reg 10 of the Regulations in terms of the National Credit Act 34 of 2005 GN R489
of 31 May 2006 as amended.
35 At 311G-H.

[22] An evaluation of a consumer‟s position to ascertain whether he is over-indebted
is initiated in one of two ways. First, in any court proceedings where the allegation is
made that the consumer is over-indebted, the court may refer the matter to a debt
counsellor for evaluation and recommendation, or the court may itself declare the
consumer over-indebted.36 Secondly, the consumer may himself apply to a debt
counsellor to be declared over-indebted.37 He must then provide the details prescribed
by regulation 24. An application fee is payable to the debt counsellor.38 The debt
counsellor must notify all credit providers listed in the application for debt review as well
as all registered credit bureaux of the application.39 He must evaluate the consumer‟s
position, and both the consumer and the credit provider must co-operate to this end.40
The debt counsellor must make his determination within 30 business days of receipt of
the application.41
[23] The debt counsellor‟s evaluation may have one of the three outcomes set out in s
86(7): First, the debt counsellor may find that the consumer is not over-indebted and
reject the consumer‟s application.42 Where this occurs the consumer may himself, with
leave of the Magistrate‟s Court, apply directly to the Magistrate‟s Court for an order that
one or more of his credit agreements be declared reckless credit and for a re-
arrangement of his debts.43 Secondly, the debt counsellor may conclude that the
consumer is not over-indebted but is experiencing difficulty in paying his debts in a
timely manner.44 In that case the debt counsellor may recommend that the consumer
and the credit provider voluntarily agree on a debt re-arrangement plan. If they reach an
agreement it can be filed as a consent order with the Consumer Tribunal or a court.45 If
no agreement is reached the debt counsellor must refer the matter to the Magistrate‟s
Court with that recommendation.46 The Magistrate‟s Court may then either reject the

36 Section 85.
37 Section 86(1).
38 Section 86(3).
39 Section 86(4)(b).
40 Section 86(5).
41 Regulation 24(6).
42 Section 86(7)(a).
43 Section 86(9).
44 Section 86)(7)(b).
45 Section 86(8)(a) and s 138. It is not clear whether a court would have the power in terms of s 138
where a debt counsellor is involved.
46 Section 86(8)(b).

recommendation or make an order that any credit agreement was reckless or an order
re-arranging the consumer‟s obligations or both.47 Declaring a credit agreement to be
reckless has serious consequences: the court may set aside or suspend the
agreement,48 if no assessment of the creditworthiness of the consumer or of his
understanding of the agreement had been made by the credit provider, or if the
consumer did not understand or appreciate the risks, costs or obligations under the
agreement.49 If the consumer is merely over-indebted, the court may suspend the
agreement without setting it aside.50 Where the court finds that the agreement was
reckless and that the consumer is over-indebted, it may suspend the agreement for a
certain time period and restructure the debts.51 Thirdly, the debt counsellor may
conclude that the consumer is over-indebted.52 He may then „issue a proposal
recommending that the Magistrate‟s Court make either or both of the following orders‟,
(i) that one or more of the consumer‟s credit agreements be declared reckless, or (ii)
that one or more of the consumer‟s obligations be re-arranged.53
[24] A consumer who has applied for debt review in terms of s 86(1) or who has
alleged in court that he is over-indebted may not incur any further charges under a
credit facility or enter into a further credit agreement until one of the following events
has occurred. First, the rejection by the debt counsellor of his application and expiry of
the time within which he has to bring a direct application in terms of s 86(9). Secondly,
the court‟s determination that he is not over-indebted or its rejection of the debt
counsellor‟s proposals or the consumer‟s application. Thirdly, a re-arrangement order
has been made or a re-arrangement agreement has been entered into and the
consumer has fulfilled all his obligations under it.54 The consequences for credit
providers are equally serious. Subject to s 86(9) and (10) a credit provider who receives
notice of proceedings under ss 83 and 85 or s 86(4)(b)(i) may not „exercise or enforce
by litigation or other judicial process any right or security under that credit agreement‟
until the consumer is in default and one of the events referred to has occurred or the

47 Section 87(1)(a) and (b).
48 Section 83(2).
49 Section 80(1)(b).
50 Section 83(2) and (3).
51 Section 83(3).
52 Section 86(7)(c).
53 Section 86(7)(c)(i) and (ii).
54 Section 88(1).

consumer defaults on an obligation in terms of a re-arrangement agreed to between
them or an order of court or the Tribunal.55
[25] In the court below Du Plessis J characterised the essence of the dispute arising
from the contentions of Juselius as one relating to the procedure to be followed when a
matter is referred to the Magistrate‟s Court under ss 86 and 87.56 Section 87(1) requires
the Magistrate‟s Court to „conduct a hearing‟ and make the relevant orders „having
regard to the proposal and information before it and the consumer‟s financial means,
prospects and obligations‟. It has this power when dealing with a recommendation in
terms of s 86(7)(b) and an application following the rejection by the debt counsellor of
the consumer‟s application in terms of s 86(7)(a). The problem is that neither s 86(8) nor
s 87(1) refers to s 86(7)(c) at all. Du Plessis J accepted that matters of over-
indebtedness were by their very nature urgent but rejected the contention that a hearing
before a Magistrate‟s Court was not required in matters falling under s 86(7)(c). In his
view –
„s 86(7)(c) requires cases of over-indebtedness to be referred to the magistrates‟ court so as to ensure
judicial oversight of the entire process. A magistrates‟ court can only provide such oversight if it conducts
a hearing and has regard to at least the matters referred to in s 87(1). It follows that by necessary
implication the procedure set out in s 87(1) applies also to cases coming before the magistrate‟s court
under s 86(7)(c).‟57
[26] The same urgency, Du Plessis J said, also existed in cases falling under ss 86(9)
and 86(7)(b). He further held that in proceeding with a matter falling under s 86(7)(b)
and (c) the Magistrates‟ Courts Rules find application.58 He concluded that the referral
of a matter to the Magistrate‟s Court constituted „an extraordinary procedure‟ because -
„it concerns a lis or suit between the consumer and his or her credit providers, but the initiative to refer it
to the court is taken by a third party, the debt counsellor who acts as pro forma applicant. I say that the
procedure concerns a suit because, by applying to be declared over-indebted, the consumer is seeking at
least a rearrangement of one or more of his or her obligations… The procedure also is out of the ordinary
because the debt counsellor is by law required, in given circumstances, to refer the matter to the
magistrates‟ court or, put differently, to apply to the court.‟59

55 Section 88(3).
56 At 307F-G.
57 At 304I-305 B.
58 At 309G–310 B.
59 At 309D-F.

Unless a specific procedure has been prescribed the Magistrates‟ Courts Rules apply.
The consumer‟s initial application under s 86(1) for debt review must be in the form
prescribed by regulation.60 Where the consumer applies directly to court in terms of s
86(9) it must do so in the prescribed manner.61 In cases falling under s 86(8)(b) the debt
counsellor must refer his recommendation to the Magistrate‟s Court but no procedure,
as in the case of an application in terms of s 86(1), is prescribed. Consequently, the
court below held, the Magistrates‟ Court Act and Rules apply. The appropriate rule to
follow is Rule 55 which deals with applications in the Magistrates‟ Courts.62 I agree with
the reasoning of the court below.
[27] It seems to me that the risk involved in accepting the contentions advanced by
Juselius, is that if no hearing is held following a s 86(7)(c) recommendation, a
Magistrate‟s Court may endorse the debt counsellor‟s recommendation and re-arrange
the debt without the credit providers having had the opportunity of being heard, at least
not until after the order is made. The Magistrate‟s Court must in terms of s 87 conduct a
hearing and may make any of the orders provided for in paragraphs (a) and (b) of s
87(1).63 This is a „hearing‟ in open court as contemplated in s 5 of the Magistrates‟
Courts Act 32 of 1944 and the court is a court of record as contemplated by s 4(1).  A
hearing is conducted in accordance with Rule 29 in action proceedings and in
accordance with Rule 55 in application proceedings.
[28] There is nothing in the NCA that militates against this conclusion. The references
to the „Magistrate‟s Court‟ in ss 86(7)(c) and 87(1) were obviously intended as
references to a „court‟ in the strict sense of the word,64 requiring the court to adjudicate
the matter according to fundamental principles of justice which includes the holding of a
hearing.65 The Magistrates‟ Courts when exercising jurisdiction conferred by another
statute follow their own Act and Rules unless there are indications in the enabling

60 Section 86(1) and NCA Form 16.
61 NCA Form 18.
62 At 310B-D.
63 Section 2(7) of the NCA also provides that the provisions of the NCA are not to be construed as „(a)
limiting, amending, repealing or otherwise altering any provision of any other Act …‟.
64 Briel v Van Zyl; Rolenyathe v Lupton-Smith 1985 (4) SA 163 at (T) 165E-F („”Hof” beteken net een
ding, naamlik die hof soos „n hof gewoonlik onder die besondere statuut funksioneer‟ (at 167C-D));
Minister of the Interior & another v Harris & others 1952 (4) SA 769 (A) at 787E-789E; S v Thompson &
another 1968 (3) SA 425 (E) at 427C-F.
65 Body Corporate Houghton Villas v Got Construction (Pty) Ltd 2002 (1) SA 760 (W) at 762EG.

legislation allowing for a departure.66 Rule 55 of the Magistrates‟ Courts Rules contains
the machinery to permit the proper determination of a dispute regarding s 86(7)(c). The
matter may be referred to trial and provision may be made for discovery and the
examination of witnesses. In addition, provision is made for urgent and ex parte
applications and it is for the court in the exercise of its judicial discretion to determine
the proper procedure for an application for a restructuring order. There is no basis for
the submission on behalf of Juselius that the debt counsellor may approach a
Magistrate‟s Court ex parte. In each case the court should be persuaded that this is the
proper approach particularly where the consequences of a re-arrangement order or a
finding of reckless credit are serious and potentially detrimental to credit providers.67
There is no justification for holding that a different procedure applies in cases falling
under s 86(7)(c) and those under s 86(7)(b) and (9).
[29] The omission in s 86(8) to refer to s 86(7)(c), however, remains. A court is
empowered to modify the wording of a statute where it is necessary to give effect to
what was the true intention of the legislature.68 This power will readily be exercised
where there are other indications in the legislation supporting the correction. In terms of
s 86(7)(c) the debt counsellor may „issue a proposal‟  that the Magistrate‟s Court make
certain orders. It is not said that he „must‟ do so but, given his duty in terms of subsec
(6) and his position as statutory functionary, he „must‟ issue the proposal. If the
contentions of Juselius were to be accepted it would remain uncertain, in cases falling
under s 86(7)(c), from where the Magistrate‟s Court, to which the matter has been
referred, would derive its power to make any of the orders set out in s 87(1). By reading
in the words „and section 86(7)(c)‟ in declarator 4 of the order of the court below proper
effect will be given to the intention of the legislature.
[30] It follows that the appeal of Juselius against orders 1, 2 and 4 of the court a quo
should be dismissed.
Manner of service

66 Rutenberg v Magistrate, Wynberg, & another 1997 (4) SA 735 (C) at 750I-751C.
67 Cf BMW Financial Services (SA) (Pty) Ltd v Mudaly 2010 (5) SA 618 (KZD) paras 39 to 42.
68 Durban City Council v Gray 1951 (3) SA 568 (A) at 580B cited with approval in S v Tieties 1990 (2) SA
461 (A) at 463E-F; Shenker v The Master & another 1936 AD 136 at 143.

[31] Juselius also appeals against order 7 made by the court a quo. The order reads:
„Rule 9 of the magistrates‟ courts rules pertaining to service is applicable to the service of process, any
recommendation and other documents for the purpose of the referral and hearing contemplated in ss
86(7)(c), 86(8)(b) and 87 of the National Credit Act, 2005, but service of any such documents may, with
the agreement of the affected parties, be by way of fax or email.‟

[32] In view of the introduction of rule 9(3)(f) of the new Rules of the Magistrates‟
Courts from 15 October 2010, making service of certain documents by way of registered
post or by hand possible, Juselius did not persist in this part of the appeal. Nor was his
appeal against order 8 proceeded with.

Section 103(5)

[33] The banks and other respondents appealed against order 11 which concerns
s 103(5). The declarator reads as follows:
„11.
On a proper interpretation of s 103(5) read with ss 101(1)(b)-(g) of the National Credit Act, 2005:
(a)
the amounts contemplated in sections 101(1)(b) to (g) which accrue while the consumer is in
default may not exceed, in aggregate, the unpaid balance of the principal debt when the default occurred;
(b)
once the total charges referred to in ss 101(1)(b)-(g) equal the amount of the unpaid balance, no
further charges may be levied;
(c)
once the total charges referred to in ss 101(1)(b)-(g) equal the amount of the unpaid balance,
payments made by a consumer thereafter during a period of default do not have the effect of permitting
the credit provider to charge further interest while such default persists.‟

[34] In the court a quo, Du Plessis J disposed of the contentions of the banks with the
following remark:
„First, the subsection makes it plain that it applies despite “any provision of the common-law”, which
includes the in duplum rule. In the second place it is the amounts “that accrue” during the default that
“may not, in aggregate, exceed the unpaid balance”. During the period of default no more than the stated
maximum can accrue. Put differently, the consumer‟s indebtedness in respect of cost of credit cannot
grow by more than the stated maximum.‟69
[35] Section 103(5) is controversial. Section 103 is headed „Interest‟ and s 103(5)
provides as follows:

69 At 320A-C.

„Despite any provision of the common law or a credit agreement to the contrary, the amounts
contemplated in section 101(1)(b) to (g) that accrue during the time that a consumer is in default under
the credit agreement may not, in aggregate, exceed the unpaid balance of the principal debt under that
credit agreement as at the time that the default occurs.‟
Section 101 deals with the „cost of credit‟ and prohibits a credit agreement to require the
payment of money or other consideration by the consumer except „(a) the principal debt,
being the amount deferred in terms of the agreement, plus the value of any item
contemplated in section 102‟; (b) an initiation fee; (c) a service fee; (d) interest, which –
„(i) must be expressed in percentage terms as an annual rate calculated in the
prescribed manner; and (ii) must not exceed the applicable maximum prescribed rate
determined in terms of section 105‟; (e) the cost of any credit insurance; (f) default
administration charges; and (g) collection costs.
[36] In its founding papers the Credit Regulator complained of the fact that banks
sometimes interpreted s 103(5) as if it were a codification of the in duplum rule enabling
them to levy interest as soon as the consumer made a further payment thereby
reducing the outstanding interest. The Regulator contended that the effect of the
subsection was that once the total charges referred to in s 102 were equal to the unpaid
balance no further charges could be levied. The in duplum rule originated in Roman law,
underwent development in later centuries and was consistently applied in South African
courts from as early as 1830.70
[37] The following two aspects of the common law in duplum rule are relevant: First,
where the total amount of arrear and unpaid interest has accrued to an amount equal to
the outstanding capital sum, interest ceases to run, but any payment made by the
debtor thereafter will lead to the amount of interest decreasing after which interest again
starts to accrue to an amount equal to the outstanding capital amount.71 The purpose of

70 LTA Construction Bpk v Administrateur, Transvaal 1992 (1) SA 473 (A) at 476ff where reference is
made (at 482B) to Niekerk v Niekerk (1830) 1 Menz 452.
71 Commercial Bank of Zimbabwe Ltd v M M Builders & Suppliers (Pvt) Ltd & others and three similar
cases  1997 (2) SA 285 (ZHC); and Van Coppenhagen v Van Coppenhagen  1947 (1) SA 576 (T) at 581
where it was stated: „It is clear law … that when an amount of arrear interest reaches the amount of the
capital, interest ceases to run. It is not merely that the excess of interest over an amount equal to the
amount of the capital is irrecoverable. There can never be more interest accumulated than an amount
equal to the capital sum.‟ In Sanlam Life Insurance Ltd v South African Breweries Ltd  2000 (2) SA 647
(W) at 652G-H it was said: „[N]o debtor can be required to pay arrear interest on a due debt arising from a
loan or in any other way which is in excess of the capital sum due at the time of repayment.‟ See Verulam

the rule is to „ensure that debtors are not endlessly consumed by charges and also to
ensure that debtors whose affairs are declining should not be entirely drained dry.‟72
Secondly, the in duplum rule is suspended pendente lite, and the lis is said to
commence upon service of the initial process, whereafter interest runs again.73 The
common law rule thus effectively limits the interest recoverable by preventing interest
from accruing further once it reaches the unpaid capital amount. Payment is
appropriated to interest first, then to capital.74 Interest, whether capitalised or not,
remains interest.75
[38] In LTA Construction Bpk v Administrateur, Transvaal76 Joubert JA remarked:
„Rente is die lewensbloed van die handelsverkeer. Die afskaffing van die renteverbod in duplum is in die
huidige omstandighede nie die funksie van hierdie Hof nie. Hierdie Hof het geen bevoegheid om „n
nuttige, geldende, gemeenregtelike regsreël af te skaf nie. Dit is „n aangeleentheid vir die Wetgewer.‟
These were prophetic words. Has the legislature by enacting s 103(5) effectively
abolished the common law in duplum rule in so far as it concerns credit agreements
within the ambit of the NCA? Section 103(5) has been referred to in the literature as „a
codification‟ of the in duplum rule.77 Section 103(5) is not a code78 and embodies no

Medicentre (Pty) Ltd v Ethekweni Municipality  2005 (2) SA 451 (D) at 453C-D; Union Government v
Jordaan’s Executor  1916(1) TPD 411 at 412-3.
72 Sanlam Life Insurance Ltd v South African Breweries Ltd at 652H-I. In Stroebel v Stroebel 1973 (2) SA
137 (T) at 138C-D it was said: „Daar is in ons reg heelwat gesag vir die stelling dat rente nie die bedrag
van die kapitaal self te bowe mag gaan nie; sodra die onbetaalde rente „n bedrag gelyk aan die van die
kapitaal bereik, loop die rente nie meer nie: as die opgeloopte rente of „n deel daarvan gedelg word,
begin dit weer loop, maar net totdat dit nog eens so hoog as die kapitaal is.‟ See Meyer v Catwalk
Investments 354 (Pty) Ltd & andere 2004 (6) SA 107 (T) at 115H-I and Monica L Vessio „A limit on the
limit on interest? The in duplum rule and the public policy backdrop‟ (2006) 39 De Jure  25.
73 Standard Bank of South Africa Ltd v Oneanate Investments (Pty) Ltd (in Liquidation) 1998 (1) SA 811
(A) at 834B-D: „It appears … that the rule is concerned with public interest and protects borrowers from
exploitation by lenders who permit interest to accumulate. If that is so, I fail to see how a creditor, who
has instituted action can be said to exploit a debtor who, with the assistance of delays inherent in legal
proceedings, keeps the creditor out of his money. No principle of public policy is involved in providing the
debtor with protection pendente lite against interest in excess of the double. … A creditor can control the
institution of litigation and can, by timeously instituting action, prevent the prejudice to the debtor and the
application of the rule. The creditor, however, has no control over delays caused by the litigation process.‟
See also Commissioner, South African Revenue Service v Woulidge 2002 (1) SA 68 (SCA) para 12.
74 Standard Bank of South Africa Ltd v Oneanate Investments (Pty) Ltd (in Liquidation) at 832E-F.
75 Standard Bank of South Africa Ltd v Oneanate Investments (Pty) Ltd (in Liquidation) at 828I -829H.
76 1992 (1) SA 473 (A) at 482G-H.
77 See eg J W Scholtz and E van Zyl in Guide to the National Credit Act p 10-17 who refers to the
„codified‟ in duplum rule and Jonathan Campbell „The in duplum rule: relief for consumers of excessively
priced small credit legitimised by the National Credit Act‟ (2010) 22 SA Merc LJ 1 p 4.
78 The NCA is not a code, a word frequently encountered in the literature on the subject, particularly in
respect of s 103(5), in the continental sense. It does not do away with the common law except as
provided for, nor does it profess to be a comprehensive enactment dealing with all aspects of credit

more than a specific rule applicable to specific circumstances, that is, to credit
agreements subject to the NCA. It is thus a statutory provision with limited operation.79 It
seeks not only to amend the common law in duplum rule but also to extend it. It deals
with the same subject matter as the common law rule but this does not mean that it
incorporates all or any of the aspects of the common law rule. It is a self-standing
provision and must be construed as such. The rule of interpretation is that a statutory
provision should not be interpreted so as to alter the common law more than is
necessary unless the intention to do so is clearly reflected in the enactment, whether
expressly or by necessary implication: „[I]t is a sound rule to construe a statute in
conformity with the common law, save where and insofar as the statute itself evidences
a plain intention on the part of the Legislature to alter the common law. In the latter case
the presumption is that the Legislature did not intend to modify the common law to any
extent greater than is provided in express terms or is a necessary inference from the
provisions of the enactment.‟80 Steyn81 cautioned:
„„n Doelbewuste afwyking moet nie verwring word om in die vorms van die gemene reg te kan inpas nie.‟
Section 103(5), it seems, signifies such an intention by providing in the introductory
words „[d]espite any provision of the common law or a credit agreement to the contrary‟.
The NCA is not an act consolidating the law as it existed at the time of its enactment. It
replaces legislation that governed consumer credit for more than a quarter of a century,
recasting the whole body of law. The introduction of debt review procedures and
innovations such as the power of courts to rearrange consumer obligations demonstrate

agreements. Understood in this manner there can be no objection to the use of the word „codification‟ in
respect of s 103(5) but there is no particular advantage in using it. See the comments by Denis V Cowen
and Leonard Gering Cowen The Law of Negotiable Instruments in South Africa  (1985) 5ed p 118-121
with reference to the English Bills of Exchange Act, 1882.
79 See Michelle Kelly-Louw „Better consumer protection under the statutory in duplum rule‟ (2007) 19 SA
Merc LJ 337 who refers to the „statutory‟ in duplum  rule. See also J M Otto and R L Otto The National
Credit Act Explained  p 87.
80 Mills v Starwell Finance (Pty) Ltd  1981 (3) SA 84 (N) at 87B-D and further  S v Leeuw  1980 (3) SA
815 (A) at 823F-G;  Casserley v Stubbs  1916 TPD 310 at 312;   Joss v Board of Executors  1979 (SA
780 at 782A-C;  Gouws v Theologo & others 1980 (2) SA 304 (W) at 306C-D; Shell South Africa (Edms)
Bpk v Gross h/a Motor Maintenance  1980 (4) SA 151 (T) at 152H-153A; Johannesburg Municipality v
Cohen’s Trustees  1909 TS 811 at 818.
81 L C Steyn Die Uitleg van Wette 5 ed (1981) p 99.

dramatic departures from the previous state of the law.82 The subsection must be
construed against this background.
[39] Section 103(5) was intended to provide some redress for borrowers of expensive
credit.83 It includes within its ambit not only interest but also the other costs of credit
which are set out in s 101(1)(b) to (g). Kelly-Louw84 correctly summarised one of the
differences brought about by its introduction:
„From this exposition it is apparent that the vital difference between the common-law and the statutory in
duplum rules lies in the fact that under the common-law rule it is only interest (contractual and default)
that ceases to run if it equals the outstanding capital amount. By contrast, under the statutory rule, all the
amounts – such as the initiation fees, service fees, interest (contractual and default), costs of any credit
insurance, default administration charges, and collection costs – cease to run if they combine to exceed
the outstanding principal debt.
Clearly the statutory in duplum rule offers better consumer protection than its common-law counterpart.
However, the statutory rule has worsened the position of credit providers.‟
[40] The court a quo granted the declarator sought by the Credit Regulator. Each of
the appellants advanced a different construction of s 103(5) and suggested variations of
the declarator made. The variations are mainly directed at preserving the common law
rule that payments of arrear and unpaid interest decrease the amount of interest owing
and allow interest to run again up to the amount of the capital. They, however, require
words to be read into the section that are simply not there.  Nedbank emphasised the
words „accrue ... in aggregate‟, submitting that the section was intended to clarify and
codify the in duplum rule. It amended the rule by including the costs of credit in
calculating the double and by setting the limit as the unpaid balance of the principal debt
„as at the time that the default occurs‟. Nedbank appears to have conceded that the
suspension of the rule pendente lite was done away with by s 103(5). Relying on Margo
& another v Gardner & another; Gardner & another v Margo & another85 where the
common law rule was said to entail „prevent[ing] unpaid interest from accruing further
once it reache[d] the unpaid capital amount‟, it argued that no further charges will

82 See para 1 above and cf the approach in Louw NO & others v Coetzee & others [2003] 1 All SA 34
(SCA) para 16.
83 Jonathan Campbell „The excessive costs of credit on small money loans under the National Credit Act
34 of 2005‟ (2007) 19 SA Merc LJ 251 p 269.
84 Michelle Kelly-Louw  p 344.
85(564/09, 511/09) [2010] ZASCA 110; 2010 (6) SA 385 (SCA) (17 September 2010) para 12.

accrue for as long as the accumulated charges equalled the unpaid capital. If payment
is thereafter made, the credit provider must appropriate it in terms of s 126(3) and
should this result in the aggregate being less than the unpaid capital interest will accrue
again. Had the legislature intended to depart radically from the common law it would, so
the argument went, have used clearer language. On behalf of Nedbank a reformulation
of the declarator was suggested to read as follows:
„On a proper interpretation of s 103(5) ... the amounts referred to in ss 101(1)(b) to (g) which accrue
during the period of default cease to accrue further when but only for as long as the total of the unpaid
amounts which have so accrued equal the unpaid balance of the principal debt under the credit
agreement in question as at the time the default occurred.‟

[41] On behalf of First Rand reliance was also placed on s 126(3). It was submitted
that this section makes no difference between payments made during the time of default
and the time when the consumer is not in default. Thus, so the argument proceeded,
the credit provider may again charge interest until the double is reached. Referring to
the presumption that the legislature did not intend to modify the common law to a
greater extent than is provided in express terms or is a necessary inference, a recasting
of the declarator in the following terms was sought:
‟1.1 once the costs of credit referred to in Section 101(1)(b) to (g) equal the outstanding principal debt as
at the date of default, such costs may once again accrue to an amount not exceeding the outstanding
principal debt at the date of default in circumstances where a defaulting consumer during a period of
default makes payments on his account, thereby reducing the costs of credit to below the proscribed
threshold;
1.2 its operation is suspended pendente lite upon service of the initiating process and that once judgment
has been granted, the costs of credit referred to in Section 101(1)(b) to (g) may run until it reaches the
double of the capital amount in terms of the judgment.
[42] On behalf of Standard Bank it was argued that the word „accrue‟ in s 103(5)
should be given the narrow meaning of „due and payable‟ and not the wider one of
„entitled to‟. In developing this argument reference was made to Cactus Investments
(Pty) Ltd v Commissioner for Inland Revenue86 where the meaning of the word „accrued
to‟ for the purposes of s 5(1) of the Income Tax Act 58 of 1962 was considered. The

86 [1999] 1 All SA 345 (A). See also Lategan v Commissioner for Inland Revenue 1926 CPD 203 at 209;
Commissioner for Inland Revenue v Delfos 1933 AD 242 at 251.

court in that case accepted that it meant „has become entitled to‟.87 The court held that
at common law, unless the parties otherwise agree, a lender of money became entitled
to interest, payable at a future date, the moment he advances the funds to the borrower
although the interest is only payable on a future date. Gross income includes not only
income actually received but also rights of a non-capital nature, such as the interest
under consideration, which accrued during the tax year and are capable of being valued
in money.88 It was submitted on behalf of Standard Bank  that s 103(5) operated as a
moratorium on the payment of the costs of credit listed in s 101(1), whilst the consumer
was in default but that it did not affect the underlying obligation (ie the credit agreement)
to make full payment in future. It sought a declaration in the following terms:
„The proper interpretation of section 103(5) of the NCA, read with sub-sections 101(1)(b) to (g), is that the
section operates as a moratorium against payments whilst the consumer is in default, but does not affect
an underlying obligation to make full payment in the future of the underlying obligation once the consumer
is no longer in default.‟
This interpretation, it was suggested, would give a consistent meaning to the different
charges that may be recovered by the credit provider under s 101(1) and effect to the
intention of the legislature, that all responsible consumer obligations be satisfied
eventually: s 103(5) does not affect the underlying obligation to make payment of the
different charges. What is affected is the time they fall due and the time is extended for
the benefit of the consumer. „Accrue‟, it was submitted, could not have the wider
meaning of „has become entitled to‟ because the right to receive interest accrues prior
to the default.
[43] On behalf of ABSA s 126(3) was invoked and it was argued that payments made
during default would prevent the aggregate amount of the costs of credit from reaching
the unpaid balance of the principal debt with the result that arrear interest and other
charges could accumulate from time to time. It was argued that s 103(5) must be
construed in conformity with the common law. Following this approach it was submitted
that a declarator in the following form should have been made:
„(b) once the total charges referred to in section 101(1)(b) to (g), less any payment made by the consumer
while in default, equal the amount of the unpaid balance of the principal debt as at the time that the
default occurred, no further charges may be levied while such default persists.

87 At 3350a-b.
88 At 349b-j.

(c)
Once the total charges referred to in section 101(1)(b) to (g), less any payment made by the
consumer while in default, equal the amount of the unpaid balance of the principal debt as at the time that
the default occurred, payments made by the consumer thereafter during the period of default do not have
the effect of permitting the credit provider to charge further interest while such default persists.‟
[44] The appeal by Onecor follows very much the same approach by considering the
extent to which s 103(5) departed from the common law. The argument distinguished
between two or more „notional accounts‟ to which payments had to be allocated. The
word „aggregate‟, it was suggested, meant no more than that for in duplum purposes the
credit provider must debit all of the different items in s 101(1)((b) to (g) to the notional
interest account. The submission was made that the legislature had not expressed an
intention „clearly, unambiguously and beyond reasonable doubt‟ to encroach on further
rights of the credit providers whose rights were already curtailed by the common law
rule. It was submitted that, on a linguistic interpretation, s 103(5) left unaffected the
common law rule that once interest is paid it runs again up to the amount of the
outstanding capital. Nor did the section abolish the common law rule that the running of
interest is suspended pendente lite.
[45] The objects of the NCA include „encouraging responsible borrowing, avoidance
of over-indebtedness and fulfilment of financial obligations by consumers‟.89 It seeks to
promote equity in the credit market by „balancing the respective rights and
responsibilities of credit providers and consumers‟,90 and promotes responsibility in the
credit market by providing for a consistent system of debt restructuring, enforcement
and judgment „which places priority on the eventual satisfaction of all responsible
consumer obligations under credit agreements.‟91
[46] Accepting these objects, the question to be asked is what the „responsible
consumer obligations‟ are. Section 100(1) provides that a credit provider must not
charge an amount to, or impose a monetary liability on, a consumer in respect of:
„(a) a credit fee or charge prohibited by this Act;
(b) an amount of a fee or charge exceeding the amount that may be charged consistent with this Act;

89 Section 3(c)(i).
90 Section 3(d).
91 Section 3(h).

(c)  an interest charge under a credit agreement exceeding the amount that may be charged consistent
with this Act; or
(d) any fee, charge, commission, expense or other amount payable by the credit provider to any third
party in respect of a credit agreement, except as contemplated in section 102 or elsewhere in this Act.‟
[47] The interest that may be charged under a credit agreement must therefore be
„consistent‟ with the Act. Section 103 contains the provisions relating to interest. It
follows that any interest charged must be „consistent‟ with s 103. Section 103 thus
expressly forms part of the credit agreement and defines the obligations of the parties.
The „responsible consumer obligations‟ must, it follows, be construed with reference to s
103. Section 103(5), in accordance with this approach, specifically provides „[d]espite
any provision of the common law or a credit agreement to the contrary‟. (My emphasis.)
There is thus no contractual entitlement to interest (or to the other charges) except as
allowed for by s 103. The intention of the legislature could not have been expressed in
clearer terms. Section 103(5) does not merely give rise to a „moratorium‟ on payments
whilst the consumer is in default but indeed determines the latter‟s obligations under the
credit agreement.
[48] Section 126(3) provides for the appropriation of payments: first, to due or unpaid
interest charges; secondly, to due or unpaid fees or charges; and thirdly to the principal
debt. This provision takes the matter no further. While it is correct that this section
makes no distinction between payments before and after default it cannot affect the
question whether a particular charge has „accrued‟. Payments during the time of default
cannot revive obligations that never „accrued‟. Any payment made during the time of
default which does not have the effect of ending the default simply reduces the
outstanding principal debt.
[49] Much has been said about the word „accrue‟, which is a word often encountered
in the context of the common law in duplum rule where reference is made to the
accumulation of arrear and unpaid interest.92 But the word must be construed in the
context of the statute under consideration.93 The word „accrue‟ would not usually be

92 See eg Commercial Bank of Zimbabwe Ltd v M M Builders & Suppliers (Pvt) Ltd & others and Three
Similar Cases  1987 (2) SA 285 (ZHC) where it is said at 303C that „interest, whether it accrues as simple
or as compound interest, ceases to accumulate upon any amount of capital owing‟. In Margo para 12 it

used in the context of a fee such as the „initiation fee‟ in s 101(1)(b) or a „service fee‟ in
s 101(1)(c) or the „cost of any credit insurance‟ in s 101(1)(e) or „default administration
charges‟ in s 101(1)(f) or „collection costs‟ in s 101(1)(g). One would rather refer to a fee
that is earned or costs that are incurred or charges that are levied. However, s 103(5)
does not provide that the fees, costs and charges „accrue‟, but that the „amounts
contemplated in section 101(1)(b) to (g)‟, that is the amounts in respect of the fees,
costs and charges, may not „accrue‟ in aggregate to more than the stated limit, viz the
amount of the principal debt at the time of default. This is really the point in issue: these
amounts „accrue‟ whether they are paid or not. Section 103(5) makes no distinction
between paid and unpaid charges. These amounts will only „accrue‟ if the credit
provider has a contractual right to them. Once the amounts referred to in s 101(1)(b) to
(g) that accrue during the period of default, whether or not they are paid, equal in
aggregate the unpaid balance of the principal debt at the time the default occurs, no
further charges may be levied. It is not that a moratorium against payment is introduced
by s 103(5): no amount in respect of the fees, costs and charges may „accrue‟ any
further. Put differently, no enforceable right to the charges outlined in s 101(1)(b) to (g)
thereafter arises. This, it seems, is the meaning of the word used in cases on the
common law rule.94 The words of s 103(5) simply do not allow for a different
construction. If all the legislature intended was a restatement of the in duplum rule it
would have said so and would not have included the introductory words to the
subsection. It follows that Du Plessis J was correct to make the declaratory order in
respect of s 103(5). The legislature had in mind the protection of the consumer who
may, under the common law rule, end up by paying much more that the capital originally
owing.

was said that the common-law rule „prevents unpaid interest from accruing further, once it reaches the
unpaid capital amount‟.
93 Petker v Makda 1956 (1) SA 26 (SR) at 27H-28C. In Black’s Law Dictionary 9ed the second meaning of
„accrue‟ is given as „To accumulate periodically‟ and under „interest‟ „accrued interest‟ is referred to as
„[i]nterest that is earned but not yet paid…‟. The Oxford Universal Dictionary Illustrated (1965) refers to
„accrue‟ as (1) „To fall … as a natural growth or increment; to come to an accession or advantage‟; (2) „To
arise or spring … as a natural growth or result. Used esp. of interest …‟. And further: „interest begins to
[accrue] from the moment … hence accrued interest … an accumulation by growth …‟.
94 See notes 71, 72 and 93 above.

[50] It follows that the Credit Regulator‟s appeal and the other appeals should all be
dismissed. No order for costs was sought.
All the appeals are dismissed.
_________________
F R MALAN
JUDGE OF APPEAL

APPEARANCES:
Appellant (National Credit Regulator):

C D A Loxton SC

M A Chohan

1st  Respondent:

O Rogers SC

2nd Respondent:

G Faber SC

N Konstantinides

3rd Respondent:

M Kuper SC

J Cane
4th Respondent

D E van Loggerenberg SC

G H Meyer

5th Respondent

K J Kemp SC

6th Respondent

P F Louw SC

S G Gouws

Instructed by:

Van der Spuy Attorneys
(1st Appl Case 662/09)

Cape Town

(1st Resp Case 500/10)

Hill McHardy & Herbst

Bloemfontein

Werksmans Attorneys
(3rd  & 6th  Appl Case

Sandton

662/09)

(3rd  & 6th Resps Case

500/10)

Symington & De Kok

Bloemfontein

Van Hulsteyns Attorneys
(2nd Appl Case 662/09l)

Sandton

(2nd Resp Case 500/10)

Rossouws Attorneys

Bloemfontein

Jay Mothobi Inc

(4th Appl Case 662/09)

Rosebank

(4th Resp Case 500/10

Naudes

Bloemfontein

Booysens & Company Inc
(5th Appl)

Durban

(Also 2nd Resp in Case

662/09 & 12th Resp in

Case 500/10)

Peyper Sesele Attorneys

Bloemfontein

Coombe & Associates Inc
(11th Resp Case

Silverton Pretoria

500/10)

Symington & De Kok

Bloemfontein
THE SUPREME COURT OF APPEAL
REPUBLIC OF SOUTH AFRICA

MEDIA SUMMARY – JUDGMENT DELIVERED IN THE SUPREME COURT OF APPEAL

From:
The Registrar, Supreme Court of Appeal

Date:
28 March 2011

Status:
Immediate

Please note that the media summary is intended for the benefit of
the media and does not form part of the judgment of the Supreme
Court of Appeal.

NEDBANK v THE NATIONAL CREDIT REGULATOR

The Supreme Court of Appeal today dismissed several appeals
dealing with the interpretation of the National Credit Act 34 of 2005
and confirmed the judgment and declaratory orders of Du Plessis J
in the Pretoria high court. Three matters were decided. First, the
Supreme Court of Appeal held that a notice in terms of s 129(1)(a)
prevented a consumer from applying for a debt review in respect of
that specific credit agreement because by giving such notice the
credit provider ‘has proceeded to take the steps contemplated in
section 129 to enforce that agreement’ 86(2)). Secondly, the

Supreme Court of Appeal held that a debt counsellor  must make
an application in terms of the Rules of the Magistrates’ Court when
he issues a proposal in terms of s 86(7)((c) to the Magistrate’s
Court in respect of a consumer who is over-indebted. Thirdly, the
Supreme Court of Appeal held for the purposes of the NCA that s
103(5) abolished the common law rule, known as the in duplum
rule, in terms of which arrear and unpaid interest runs until it
reached an amount equal to the outstanding capital sum. Section
103(5) now governs the position which means that all the charges
(and not only interest) ‘that accrue during the time that a consumer
is in default under the credit agreement  may not exceed the
unpaid balance of the principal debt under that credit agreement
as at the time that the default occurs.’