The latest Steam client update notes its new integration with Steam refunds and the Steam support site, and a new page devoted to refunds has gone live. In short, you can return most anything within 14 days of purchase for a full refund. The key restriction is that you can't have played the game for more than two hours. In the case of DLC, you can't have played the base game for more than two hours since buying the DLC.
https://www.gamespot.com/articles/steam-now-lets-you-return-games-and-dlc/1100-6427765/
Game Bundles: You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours.
https://steamcommunity.com/sharedfiles/filedetails/?id=454044830
yes, i have been the victim of a scam on steam. it was back in november 2014 when borderlands the pre sequel came out and i was looking to buy it with tf2 items. i traded my unusual for a copy of the game that was evidently bought en mass with a stolen credit card.
https://www.pcgamesn.com/valve-will-no-longer-return-in-game-steam-items-to-scam-victims
The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
https://steamcommunity.com/sharedfiles/filedetails/?id=454044830
You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.
http://store.steampowered.com/steam_refunds
Valve has introduced a new refund policy for Steam that allows you to return games and DLC within two weeks of purchase, provided you haven't played the content in question for more than two hours. With seemingly no fanfare, the new refund policy went into effect today.
https://www.gamespot.com/articles/steam-now-lets-you-return-games-and-dlc/1100-6427765/
The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
http://store.steampowered.com/steam_refunds
PC Games news and reviews from PCGamesN.com. Valve. Valve will no longer return in-game Steam items to scam victims. Valve have shifted their position on item recovery for victims of Steam scams, and will no longer reimburse those who fall prey to it, with the chief reason being that scams are too easily identifiable.
https://www.pcgamesn.com/valve-will-no-longer-return-in-game-steam-items-to-scam-victims
Valve updated their scamming FAQ with their new stance. “Our community assigns an item a value that is at least partially determined by that item's scarcity. If more copies of the item are added to the economy through inventory rollbacks, the value of every other instance of that item would be reduced.
https://www.pcgamesn.com/valve-will-no-longer-return-in-game-steam-items-to-scam-victims
If a game is on sale for 90% off, it’s sometimes just impossible to resist. Now you have some recourse if that game turns out to be less fun than it seemed at first. Steam will now offer game refunds for any reason whatsoever for up to 14 days. And it’s not even April 1st. For a long time, the Steam user agreement you affirm each time you make a purchase included a notice that refunds would not be offered for games.
https://www.extremetech.com/gaming/207204-steam-now-offers-refunds-on-any-newly-purchased-game-for-any-reason
how to return an item on steam
Valve has introduced a new refund policy for Steam that allows you to return games and DLC within two weeks of purchase, provided you haven't played the content in question for more than two hours. To return an item on steam Valve has introduced a new refund policy for Steam that allows you to return games and DLC within two weeks of purchase.