Franklin Mutual adds water leak alerts from Roost home telematics
New Jersey-based Franklin Mutual Insurance is making use of telematics provided by home-monitoring firm Roost to track water leaks and pipes freezing. Franklin hopes that by using data provided by Roost's home-monitoring devices it can mitigate the cost of claims related to water leaks. Policyholders with Franklin will be provided with Roost's smart water leak and freeze detectors, which send alerts to homeowners' smartphones if they detect a leak and also freezing conditions or excess humidity. 

The carrier is using the Roost Roost Smart Water Leak and Freeze Detector, designed to sense water leaks as well as humidity and freezing temperature situations.

(Image source: Roost.)

Franklin Mutual (Branchville, N.J.) has selected Roost’s (Sunnyvale, Calif.) home telematics solutions for water leak and freezing detection in order to drive greater customer engagement and satisfaction, and to mitigate the costs of water leak claims.

“By partnering with Roost to offer our policyholders Roost Smart Water Leak and Freeze Detectors, we are continuing our commitment to better serve our policyholders with innovative services, products and coverages,” comments Brian Lytwynec, President and CEO, Franklin Mutual Insurance. “Together we are pairing valuable innovative devices with excellent insurance that delivers protection and priceless peace of mind around the home for our customers.”

Roost Smart Water Leak and Freeze Detector is designed to sense water leaks as well as humidity and freezing temperature situations. The device then delivers smartphone alerts via the Roost/Franklin Mutual Insurance App to help minimize water damage and loss. Roost says that the smart Wi-Fi enabled detector sets up in less than 5 minutes and is easily located in places around the home that are most prone to water leaks such as sinks, hot water heaters, toilets and various appliances.

Impact of Preventing Water Claims

“We are gratified to be working with one of New Jersey’s most established and respected insurers and see this as another strong validation of our smart sensor notification platform,” comments Roel Peeters, co-founder and CEO of Roost. “Franklin Mutual Insurance clearly sees the impact our solutions can have on helping to prevent water claims as well as improving their customer engagement and retention.”