easyProperty online agents offer refunds to those without offers
Online estate agent easyProperty has offered a money back guarantee to vendors who do not receive an acceptable offer within 20 weeks of listing their property. The guarantee is based on properties that do not receive an offer at a minimum of 80% of easyProperty's valuation price, according to a spokesperson for the company. The offer is available to anyone whose property is listed between 1 January and 31 March. Until a sale is complete, deferred fee payment is also available with the money back guarantee. Per listing, easyProperty currently charges either £825 ($1034) including VAT, or £1,500.

 

 

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Dozens of vendors are said to have taken up a money back guarantee currently being run by online agent easyProperty.

It is available to anyone whose property is listed between January 1 and March 31.

If they have not had an offer via easyProperty within 20 weeks of the listing, they will be entitled to a refund.

easyProperty currently charges either £825 including VAT, or £1,500. According to the website, the fees are not payable upfront.

A spokesperson said that the offer is based on properties listed at a market valuation set by easyProperty, and it has so far been taken up by several dozen vendors.

She said: “If the company fails to obtain an offer at a minimum of 80% of easyProperty’s valuation price within 20 weeks of the property being published for sale, then the vendor is entitled to a full fee refund.

“Deferred fee payment, until sales completion, is also available with the money back guarantee.”

Sellers must quote “money back guarantee” when they sign up to easyProperty.

The 20-week period begins when a vendor receives email confirmation that their property is listed online.

The money back guarantee is promoted on an email advert sent out by Zoopla on behalf of easyProperty.