RBS accused of fraud and forgery by former employee and customers

The Royal Bank of Scotland (RBS) has received allegations of forgery and fraud by former employee Mark Wright and prior customers, according to the BBC. The former employee told the BBC that two colleagues from the Group Compliance Unit had falsely created complaints, claiming that five customers had submitted them. The staff left the bank, but Wright has alleged that RBS did not properly investigate, and did not give him whistle-blower status. The bank has denied that this was the case. The BBC has reported that a number of prior RBS customers have alleged that the bank forged transaction and loan agreement documents, which the bank denies.

Royal Bank of Scotland accused of fraud and forgery

Royal Bank of Scotland has been accused of fraud and forgery by an ex-employee and former customers, according to a BBC report.

A former employee of the lender told the BBC that two of his colleagues at RBS had fabricated complaints and alleged they were from five of his customers.

Mark Wright, who worked at NatWest and remained there after it was taken over by RBS, said the employees who forged the complaints were from the bank's Group Compliance Unit.

Wright's five customers later gave statements contradicting the fake complaints, and the accused staff left the bank.

According to Wright, RBS failed to properly investigate the complaints, and did not afford him whistle-blower status.

RBS could not be reached for comment this morning, but a spokesperson for the bank told the BBC that Wright's concerns had been thoroughly investigated and responded to, and denied that any systematic document tampering had gone on at the bank.

Meanwhile, the BBC also reported a number of former RBS customers have alleged that the bank forged documents relating to transactions and loan agreements.

The bank also denied these allegations.

It was revealed today that RBS is one of the five UK banks that have run up a £100bn bill for bad loans and legal costs in the last five years.