TalkTalk TalkTalk’s broadband ISP is down

TalkTalk broadband internet service provider (ISP) were briefly unable to access servers belonging to UK2.net. The website hosting company said their team investigated the issue and confirmed it was not a problem with their network. The issue was later resolved.
Thursday, Jul 5th, 2018 (4:34 pm) - Score 4,245

An unspecified network problem has been preventing TalkTalk’s broadband ISP customers from accessing any servers belonging to the website hosting company UK2.net since earlier this morning. At the time of writing nobody appears to know quite when it will be resolved.

The issue, which was spotted by The Register, is not mentioned on TalkTalk’s own service status page but the provider is aware of there being a fault. Meanwhile UK2’s own service status page has, for the past 7 hours, simply stated: “Our clients report problems related to TalkTalk ISP connectivity. Clients of this ISP can’t reach different resources within our network. Our network team is working on this issue.”

@UK2Help Hi there! Do you have a ticket # we can reference to take a look at this?

-Sarah — UK2.NET (@UK2) July 5, 2018

UPDATE 6th July 2018 – 9:22am

An update posted at 5pm yesterday by UK2 casts the blame back toward TalkTalk: “Our network team has investigated this issue and confirmed it is not an issue with our network. We are currently awaiting updates from TalkTalk regarding issues on their network.” We believe this has since been resolved but that’s not yet confirmed.