Microsoft enhances Bing search engine with AI
Microsoft has made a number of enhancements to its search engine, Bing, by incorporating artificial intelligence (AI) technology to provide more nuanced answers to search queries. The new features include displaying multiple viewpoints on issues, rather than giving them simple answers. The company has also announced a new partnership with social media platform Reddit to make use of content generated by its Ask Me Anything (AMA) sessions. The development is aimed at helping Bing handle more complicated questions from users.

The new features aim to add more nuance to answers given on search queries

MANILA, Philippines – Microsoft announced Wednesday, December 13 (December 14, Manila time) it was adding some new features to its Bing search engine. These include incorporation of its artificial intelligence (AI) research to provide smarter answers to search queries, as well as a partnership with Reddit.

The AI research aims to provide better nuance to search query answers. The features rolling out today, Microsoft said, include intelligent search, conversational search and intelligent image search.

In terms of adding nuance, one of the advancements they’re touting is a new capability to find multiple viewpoints on a search query.

For instance, asking Bing, “Is cholesterol bad?” brings up different perspectives – so you can apply the searched information depending on your particular situation – rather than a black and white answer.

“We want to be able to find the answers and the results that are the most comprehensive, the most relevant and the most trustworthy,” Microsoft corporate vice president for AI products Jordi Ribas said.

“Often people are seeking answers that go beyond something that is a mathematical equation. We want to be able to frame those opinions and articulate them in a way that’s also balanced and objective,” Ribas added.

Along with AI improvements comes a partnership with Reddit to integrate content from crowdsourced Ask Me Anything sessions (AMAs) and other posts from Reddit communities within Bing search results.

While Reddit can help Bing provide detailed answers to specialized questions, Reddit co-founder Alexis Ohanian meanwhile said Microsoft complements Reddit with its ability to quantify and analyze the Reddit dataset to deliver useful information through search results on Bing.

Speaking of the power of Bing and Reddit, he said, “We can actually handle complicated, nuanced questions.” – Rappler.com