RBS and NatWest mobile-banking apps hit by glitch
The mobile banking apps of both RBS and NatWest have experienced technical problems, which left customers unable to access services. The glitch, which affected an unknown number of customers, has now been fixed, according to the banks.
NatWest and RBS mobile banking apps hit by technical problems

RBS and NatWest have assured customers that its mobile banking is now running as normal after after experiencing technical problems that left people unable to use the service..

RBS had been tweeting customers directly on Twitter saying it is aware of some issues and that it was working to fix them.

NatWest, owned by RBS, also experienced the same issues.

We’re aware of some issues on our Mobile Banking service and are working hard to fix them. Sorry and thanks for your patience. — NatWest (@NatWest_Help) December 20, 2016

The timing of the glitch comes at a crucial time in people's personal finances in the run up to Christmas.

It is not yet clear how many people have been affected and the both banks have apologised.

Sorry if you had trouble getting into Mobile Banking earlier today. Our service is now running as normal, thanks for your patience. — NatWest (@NatWest_Help) December 20, 2016

RBS has been contacted for comment.