Purplebricks tasks Feefo with managing customer reviews
Online estate agent Purplebricks has partnered with Feefo, a web-based customer review site. The move aims to increase transparency in the sector and enable customers to make informed choices about property purchases. Purplebricks, which also partnered with Danish review site Trustpilot, is working to integrate Feefo's data service, with a launch set for early next year.

Purplebricks Group plc (LON:PURP) has today announced a new partnership with customer review site Feefo, providing customers with even more opportunities to review the Purplebricks’ service.

Feefo is widely regarded as being transparent, independent and secure, and is trusted by consumers as a vocal advocate of honesty in the reviews industry. It is only available to genuine customers, who are provided with a unique review link, ensuring only authentic reviews.

Feefo works with over 4,000 corporate customers internationally, including many leading online and high street consumer brands, and helps consumers to make more informed decisions about what to buy and who to do business with.

The company is currently working on implementation and integration with the Feefo service and will launch early in 2018. It will remain in partnership with Trustpilot and the information gleaned from both review websites will give the company invaluable customer insight and build on the excellent service its people deliver for customers on a day by day basis.