75% of execs think AI is set to reshape insurance: Accenture
Professional services firm Accenture’s tech survey, the 2017 Technology Vision for Insurance, found that 75% of executives believe that AI is set to significantly change the insurance industry. AI will change how insurance is processed, automating back-end operations and eventually changing customer interaction with virtual assistance from chatbots. Accenture’s previous research found that 74% of consumers would be content to have insurance advice provided by computers.
Insurers harness cloud power and reduce tech debt

With all the buzz around ChatGPT and generative AI, it’s important to remember that cloud is the underpinning. Insurers will need to replatform by migrating to the cloud to enable innovation and growth through these new and emerging technologies. At the same…