UK online broker introduces chatbot for business customers
ConstructaQuote, a UK-based online insurance broker, has introduced a chatbot to aid with client interactions. The chatbot is predominantly aimed at SME clients searching for insurance for their businesses. The goal is to speed up the time potential clients take in finding insurance policies which fit their needs. 
Broker says aim is to provide faster and simpler service for customers.

Online broker ConstructaQuote has developed an interactive chatbot for potential customers searching for information on business insurance.

The Caerphilly-based broker, which specialises in offering business insurance to SMEs across the UK, said the aim was to provide current and potential customers with a faster and simpler way to request information on insurance policies.

A Chatbot is a computer program that simulates how a human would behave when having a chat, and the broker noted that the