Argos eyes insurance premium cuts with Microlise telematics
A Microlise transport management system being implemented by Argos will give the company and its drivers insight into driving performance, potentially reducing fuel and insurance premiums. Laurence Garnett, head of home delivery at Argos, said the technology will enable managers to monitor delivery times and inform customers of any delays. Argos is installing telematics technology across its entire two-man home delivery fleet in the UK.

Argos good to go with Microlise fleet telematics

Argos, the digital retailer owned by Sainsbury’s, is expecting live visibility of its vehicles and estimated arrival times from a new Microlise transport management system currently being implemented.

Laurence Garnett, head of home delivery at Argos, says managers will be able to take action to maximise on-time performance and keep customers informed of any delivery delays “Delivering a positive customer experience is an absolute priority for us and customers tell us that being on-time or informing them of any change is really important,” comments Garnett. “Microlise will be a very powerful solution to help us further improve our high standards for on-time delivery, as well as keep customers up to date with the very latest delivery information,” he adds. Beyond that, Argos and its drivers will gain insights into driving performance, measured via Microlise’s A to G rating system – potentially enabling fuel and insurance premium reductions, but also enabling a focus on safety and brand management. Argos is currently installing telematics hardware across its entire two-man UK home delivery fleet.

Author



Related Companies

Microlise Ltd

This material is protected by MA Business copyright

See Terms and Conditions.

One-off usage is permitted but bulk copying is not.

For multiple copies .