The 14 Customer Retention Strategies You’ll Wish You’d Have Implemented A Year Ago. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Amazing job — you’ve made so many people so very happy 😁🙏 pic.twitter.com/fyQ7H43q00 Calling all low-touch SaaS experts,

.@databoxhq churn rate in first 2 months w/ and w/out a 14 day trial.

No trial: 8%
Trial: 4%

Any user can buy month to month. Thus, the early churn.

What would you do to reduce it to 0%? I've had Evernote for 5 years and didn't pay for it.

I've had @notion for 5 months and just paid for it.

The value is (nearly) identical, Notion just did a better job at implementing PQLs where I felt the need to purchase when I felt value

ps their PQL is 1,000 "blocks"
[INST] The 14 Customer Retention Strategies You’ll Wish You’d Have Implemented A Year Ago [/INST]
 Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Amazing job — you’ve made so many people so very happy 😁🙏 pic.twitter.com/fyQ7H43q00 Calling all low-touch SaaS experts,

.@databoxhq churn rate in first 2 months w/ and w/out a 14 day trial.

No trial: 8%
Trial: 4%

Any user can buy month to month. Thus, the early churn.

What would you do to reduce it to 0%? I've had Evernote for 5 years and didn't pay for it.

I've had @notion for 5 months and just paid for it.

The value is (nearly) identical, Notion just did a better job at implementing PQLs where I felt the need to purchase when I felt value

ps their PQL is 1,000 "blocks"
<sys> [INST] The 14 Customer Retention Strategies You’ll Wish You’d Have Implemented A Year Ago [/INST] Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Amazing job — you’ve made so many people so very happy 😁🙏 pic.twitter.com/fyQ7H43q00 Calling all low-touch SaaS experts,

.@databoxhq churn rate in first 2 months w/ and w/out a 14 day trial.

No trial: 8%
Trial: 4%

Any user can buy month to month. Thus, the early churn.

What would you do to reduce it to 0%? I've had Evernote for 5 years and didn't pay for it.

I've had @notion for 5 months and just paid for it.

The value is (nearly) identical, Notion just did a better job at implementing PQLs where I felt the need to purchase when I felt value

ps their PQL is 1,000 "blocks" </sys