5 Winback Email Examples SaaS Customers Can’t Resist (Plus, Templates). Here’s another straightforward example from Wave.video.  Presented as a quick and painless reminder, the company offers help without overwhelming the reader or demanding much from them.   Dear {customer name}, Looks like you’ve leveled up! Here at {company name}, we’re always looking to hook up our customers with new tools to help them {grow, benefit, etc}.  As a way to thank you for your support, we decided to upgrade you to our {plan}. This includes some awesome, fresh features such as: Did we mention that all of this is totally free of charge? Just log-in to your account to get started! {CTA button} Cheers,  This message from Grammarly is somewhat tongue-in-cheek, rewarding readers with “The Wrinkle in Time” badge for their inactivity.  To-the-point but playful, this message highlights how to get creative with your winback email campaigns.  Sometimes it’s best to just be humble. By taking the virtual “L” yourself for your customers’ inactivity, you don’t guilt your users or make them feel like they did something wrong by not going all-in on your product. Hey {customer name}, Hopefully you’ve been well. Here at {company name}, we’re constantly looking for ways to help our customers.  We’d hate to let you down. That’s why we sat down and spoke to customers like yourself and worked to create our new {feature, community, product}. We’d love for you to check it out. {CTA button} Let us know in the meantime there’s anything else we can do to support your goals. We’re here for you. Thanks,  Then, send personalized follow-up emails automatically to reengage the customer.  
[INST] 5 Winback Email Examples SaaS Customers Can’t Resist (Plus, Templates) [/INST]
 Here’s another straightforward example from Wave.video.  Presented as a quick and painless reminder, the company offers help without overwhelming the reader or demanding much from them.   Dear {customer name}, Looks like you’ve leveled up! Here at {company name}, we’re always looking to hook up our customers with new tools to help them {grow, benefit, etc}.  As a way to thank you for your support, we decided to upgrade you to our {plan}. This includes some awesome, fresh features such as: Did we mention that all of this is totally free of charge? Just log-in to your account to get started! {CTA button} Cheers,  This message from Grammarly is somewhat tongue-in-cheek, rewarding readers with “The Wrinkle in Time” badge for their inactivity.  To-the-point but playful, this message highlights how to get creative with your winback email campaigns.  Sometimes it’s best to just be humble. By taking the virtual “L” yourself for your customers’ inactivity, you don’t guilt your users or make them feel like they did something wrong by not going all-in on your product. Hey {customer name}, Hopefully you’ve been well. Here at {company name}, we’re constantly looking for ways to help our customers.  We’d hate to let you down. That’s why we sat down and spoke to customers like yourself and worked to create our new {feature, community, product}. We’d love for you to check it out. {CTA button} Let us know in the meantime there’s anything else we can do to support your goals. We’re here for you. Thanks,  Then, send personalized follow-up emails automatically to reengage the customer.  
<sys> [INST] 5 Winback Email Examples SaaS Customers Can’t Resist (Plus, Templates) [/INST] Here’s another straightforward example from Wave.video.  Presented as a quick and painless reminder, the company offers help without overwhelming the reader or demanding much from them.   Dear {customer name}, Looks like you’ve leveled up! Here at {company name}, we’re always looking to hook up our customers with new tools to help them {grow, benefit, etc}.  As a way to thank you for your support, we decided to upgrade you to our {plan}. This includes some awesome, fresh features such as: Did we mention that all of this is totally free of charge? Just log-in to your account to get started! {CTA button} Cheers,  This message from Grammarly is somewhat tongue-in-cheek, rewarding readers with “The Wrinkle in Time” badge for their inactivity.  To-the-point but playful, this message highlights how to get creative with your winback email campaigns.  Sometimes it’s best to just be humble. By taking the virtual “L” yourself for your customers’ inactivity, you don’t guilt your users or make them feel like they did something wrong by not going all-in on your product. Hey {customer name}, Hopefully you’ve been well. Here at {company name}, we’re constantly looking for ways to help our customers.  We’d hate to let you down. That’s why we sat down and spoke to customers like yourself and worked to create our new {feature, community, product}. We’d love for you to check it out. {CTA button} Let us know in the meantime there’s anything else we can do to support your goals. We’re here for you. Thanks,  Then, send personalized follow-up emails automatically to reengage the customer.   </sys