The consultations were directed to complaints of low complexity, which according to the risk assessment, resulted in: 67% green, 18% blue, 12% yellow and 2% red catagorizations.
Los atenciones apuntaron para quejas de baja complejidad que por la evaluación de riesgo, conforme los colores obtuvieron: color verde 67%, azul 18%, amarilla 12% y rojo 2%.
Os atendimentos apontaram para queixas de baixa complexidade que, pela avaliação de risco, conforme as cores, obtiveram cor verde 67%, azul 18%, amarela 12% e vermelha 2%.