
"Since 2019, we have been carbon neutral in our own operations (Scope 1 and 2), as well as deliveries, returns and packaging (Scope 3). We achieve this through carbon reduction measures and by compensating any remaining emissions via purchases of carbon offsets from carbon removal projects. Offsets are not counted towards our science-based targets and reduction measures, but are rather a key mechanism for Zalando to neutralize unavoidable impacts."