Academic Services in Islamic Education Management Study Program: The actualization of the Basic Values of the State Civil Apparatus at IAIN Palopo

Article Information ABSTRACT Received: 28, July, 2020 Revised: 14, August, 2020 Online: 03, September, 2020 This research aims to develop the MPI study program 's academic information to improve the efficiency and effectiveness of education services by web-based information systems by updating the State Civil Establishment (ASN) values, using the approach of Participatory Action Research (PAR). The solution to the issue of web-based academic services in IAIN Palopo 's Islamic Education Management Study Programme, namely 1) conducting consultations related to web design of the Islamic Education Management Study Programme; 2) registering the web sub domain and collecting materials that will be the content of the Islamic Education Management Study Program web.; 3) Installing web-based machines in registered sub-domains and creating a web-based framework for the Islamic Education Management Study Program; 4) designing a web-based display of the Islamic Education Management Study Program; 5) making menus and filling each menu with types of services, information, and activities related to the Islamic Education Management Study Program; 6) Implementation of web management training for prospective web administrators of Islamic Education Management Study Program; 7) Automation of web services published in the Islamic Education Management Study Program.


METHODS
This research is study -based scientific development research. The method used will be the Participatory Action Research (PAR) method. The PAR method is a research method focused on three forms: participation, action, and research. (Baderiah & Ilham, 2019) (Katoppo & Sudradjat, 2015)  Citing Yoland Warkworth, Agus Afandi states that PAR is a term that contains a set of assumptions that underlie new scientific paradigms in seeing, studying, and changing social processes to reach conclusions about "what happened" and "what are the implications of change"(Agus Afandi, 2014). In this study, there are several steps that researchers will do as follows:

Initial Mapping
In the initial mapping phase (Rahmat & Mirnawati, 2020), researchers will go directly to the field to see how academic services form and process are performed in the MPI Study Program. Academic services to be observed consist of two forms, academic services in the study program room and webbased academic services. It is essential to see the effectiveness of both service forms.

Establish Interactions
Stages of establishing interaction (Van Schie et al., 2011) are carried out to familiarize themselves more closely with the executors of academic, administrative activities in the MPI study program. One of the ways undertaken by researchers is to help organize academic content or articles in MPI study programs.

Determination of Research Agenda
According to Yaumi, the research agenda was determined in the MPI study program together with the activity executor (M. A, 2016); this is because the researcher was alone and needed help in this research activity. Organizers will play an active role in this activity, primarily because they have worked directly in MPI study programs organizing academics so far.

Participatory Mapping
This participatory mapping stage (Iqbal et al., 2016) was conducted with the executor of academic administration activities in the MPI study program to see the region and forms of academic service work on the MPI study website. Academic, administrative activity executors also act as providers of information on service forms, both SIAKAD, tracer studies, academic schedules, and other related documentation.

Formulation of the Problem
The stages of the formulation of the problem (Crouch, 2009) are the stages carried out by researchers together with implementing academic, administrative activities in the MPI study program to formulate the problems they have experienced in academic services. The researcher will also collect the problems experienced (Iqbal et al., 2016) by students and lecturers during the activities.

Develop a Problem Solving Strategy
Problems in academic services in MPI study programs that have been collected are then analyzed one by one, systematically, so that similar problems do not occur in the future. (Rahmat & Mirnawati, 2020) Then there will be a coaching meeting and the formulation of joint activities in the form of training as recommended from the previous findings.

Organizing
Stages of organizing (Van Schie et al., 2011) are carried out by carrying out activities to modify the academic web of MPI study programs and training to fill academic content. This training will be discussed how to make content that is easy access, web maintenance, and service promotion. Researchers and the IT team will also guide this activity.

Launching Change Actions
Stages of change actions (Rahmat & Mirnawati, 2020) are carried out by assisting service admins and MPI study program web journalists, this activity is vital to analyze the behavior of presenters and participants (Iqbal et al., 2016)to see the extent of the success of the training.

Reflection on Activities
Reflection activities carried out (Rahmat & Mirnawati, 2020) by researchers in the form of seminars and web launching of MPI study programs. This activity is expected to be an initial milestone in the change of the administration system in MPI study programs and is expected to be transmitted to other study programs.

Follow up
As a form of follow-up to the activity (Rahmat & Mirnawati, 2020), researchers will still open space for admins and journalists to be given training or ongoing assistance in the educational service process. It is done so that in the future, the management of web-based academic management services (Indrayani, 2011) can be more professional and achieve desired goals.

RESULTS
Web management focuses on three aspects: domain management, visual graphics, and content (content). All three are needed to build a standard website as access to information. Through the web, the MPI Study Program 's academic services can become more professional, structured, and reach needy audiences. As part of this update, web-based academic services in the MPI Study Program are needed to achieve the goal by working with all stakeholders in both study programs and across units (TIPD) within IAIN Palopo 's scope. The website is a bridge for the public to access MPI Study Program information. With the MPI Study Program website, service times can be cut, and information can be more easily accessed and become a means of educational publishing for those studying at the IAIN Palopo MPI Study Program. The implementation of Participatory Action Research took place in the MPI Study Program work unit in IAIN Palopo for 80 working days, starting June 4-September 21, 2018. By applying accountability, nationalism, public ethics, quality commitment, and anti-corruption (ANEKA) value to web-based academic management services in the Islamic Education Study Program. Activity stages are: for their tasks and duties, work is carried out following procedures and may create conflicts of interest   Negative Impact analysis: If State Civil Apparatus (ASN) fails to update the quality commitments and accountability for the installation of web machines in the registered subdomain and makes the MPI Prodi web framework, then the potential to decrease the quality of the performance and the results of the work and also the potential to make task implementers not responsible for the performance of their tasks and tasks,

Quality Commitment
Produce high-quality products/services: without flaws, mistakes, and waste. Accountability

Realize the responsibilities for activities
The professionalism that is working in a disciplined, competent and timely manner with the best results; Innovation, Creating new things that are better than existing forms of service; Responsibilities of working thoroughly and consistently   (ASN) does not update the quality commitments and accountability in the design of the MPI Prodi web-view form, it has the potential to cause a decrease in performance quality and work output, even without consulting with leaders on the design of the MPI Prodi webview form. Then it has the potential to make the task implementer not be responsible for performing its tasks and functions, the work is performed not according to procedures, and may lead to conflicts of interest.  (ASN) does not update quality commitments and public ethics when making menus and filling out the MPI Study Program web, then it has the potential to reduce performance quality and work output, then the potential for fading in manners, loss of mutual respect and difficulty in coordinating activities.

Constraints in Research
The author's initial constraints relate to facilities, facilities, and infrastructure. Building a web requires the right equipment, such as fast internet access and a computer that can handle graphics. The procedures included in the academic information system include enrollment information, student reregistration, grade processing, financial data processing, course scheduling, and academic reporting. Academic information systems applied in MPI study programs still use many traditional information systems, so there are still many weaknesses, such as academic data that are not well integrated, so redundancy remains. Most academic data is still stored in the form of archives, so the process of finding data is still running slowly, so data processing errors often occur, and reporting processes are still slow.

Anticipation and Solution
To anticipate the obstacles above, the authors optimize both mentors and mentors' discussion and guidance process. The authors also anticipate this by using personal laptop facilities and private internet access at home. The workspace occupied by the author is also shared with the chair of the IAIN Palopo MPI study program. It is a way to facilitate direct coordination of the authors ' actualization activities. By intensively coordinating the dean, head of study programs, mentors, and mentors, the work program can be implemented well, and several activities arranged.