FACTORS INFLUENCING MOTIVATION IN LEARNING ENGLISH OF MANGUSADA BADUNG GENERAL HOSPITAL STAFF

English as a means of communication is used in many fields, such as health, economic, etc. This research was conducted at Mangusada Badung General Hospital located in the Badung regency of Bali Province. Mangusada Badung General Hospital has a high frequency of giving health services to foreign tourists. The ability to communicate in English is not only needed by medical personnel who are directly serve the foreign patients but also needed by other hospital staff, such as public relations staff, telephone operators, non-medical laboratory staff, registration staff, and others. This research is aimed to identify the influencing factors of motivation in learning English of Mangusada Badung General Hospital staff. The data in this research were collected through a questionnaire method with closed questions which were distributed to 50 respondents of staff from various divisions at Mangusada Badung General Hospital. The data obtained were analyzed using the motivation theory delivered by Gardner, William & Burden, and Finocchiaro. From the research, it is found that the five categories of influencing factors of motivation (personality, behavior, the role of teacher, learning style, and language relation) have almost the same portion in influencing the motivation in learning English.


A. Introduction
Badung is one of the districts which has the highest level of tourism activity  The role is to ensure that students understand each dialogue, situation, the essence of a discourse, give extensive assignments, examine the student"s work with full responsibility by giving feedback for students, provide opportunities for students to assess their own work or their friends" work, being sensitive on the difficulties experienced by students in the learning process and provide rewards for small successes achieved by students.  1979-1983, 1979, 22-23. socio-affective skills. Teachers who do not possess those skills will frequently find difficulties in teaching then it will be very difficult to build students" English proficiency. 8 In addition to several factors that have been mentioned, learning styles also affect one's motivation in learning English.
If someone is given the freedom to choose a learning style that suits their passion, then the tendency to succeed in learning English will be achieved.
Relationships between languages also influence motivation to learn English. 9 If a language is considered to provide more benefits, then someone will tend to be motivated to learn the language. For example, in Rome, students and parents are faced with the opportunity to choose English or French to study at school. In general, they will choose English because it has become a lingua franca that allows someone to get a better job when compared with French.
To be an international standard hospital, Mangusada Badung Regional Hospital hopes that all hospital staff will be able to communicate well in English.
However, the ability of Mangusada Besides this research not only reviews the factors that influence motivation in learning English in terms of teachers" role, students' attitude, and parents' influences but also in terms of language relations and environmental factors.

B. Method
This research is a field research 16 conducted at the Mangusada Badung

C. Results
Motivation is a driving factor that determines the success of the learning process. Knowing students' motivation in learning English will be very helpful in determining activities during learning. 17  Of the 50 respondents in this research, these factors were found that influenced the motivation of Mangusada Badung Regional Hospital staff in learning English. The magnitude of the influence of these factors on the emergence of Mangusada Badung Regional Hospital workforce motivation in learning English will be discussed in more detail as follows. Students who have adequate motivation will become efficient language learners with the best language skills.

D. Conclusion
Motivation is an inseparable part of the English learning process. Motivation will greatly affect a student's success in achieving learning goals. If a student has a high motivation in learning, then he will tend to succeed in achieving learning goals. Vice versa, low motivation will make it difficult for the student to achieve factors are the teacher's role and learning style. Both of these factors have a relationship with one another. The student will tend to be motivated in learning English if he is allowed to apply the preferred learning style in the learning process. The opportunity to apply the preferred learning style is very much determined by the teacher's role.
Teachers must know the learning styles that students like so that they can create a pleasant learning environment for them. If the teacher already knows the learning style that is liked by students, he will prepare the class so that he can apply the learning style that students.