Market drivers of sustainability and sustainability learning capabilities: The moderating role of sustainability control systems

Funding information Macquarie University Research Excellence Scholarship programme Abstract This study examines (i) the impact of market drivers of sustainability on the adoption of sustainability learning capabilities and (ii) the moderating role of sustainability control systems (SCS) on the relationship between market drivers of sustainability and sustainability learning capabilities. Drawing on the levers of control framework, stakeholder theory and organisational learning literature, survey data were collected from 175 large scale local and multinational companies operating in Sri Lanka. Findings reveal that market drivers of sustainability have a significant positive impact on sustainability learning capabilities. Whereas the interactive use of SCS shows a positive moderating impact, the diagnostic use of SCS shows a negative impact. The study enhances our understanding of (i) the influence of market drivers of sustainability on the adoption of sustainability learning capabilities and (ii) the use of SCS in enabling sustainability learning capabilities. The study reveals novel insights for managers responding to changing market drivers of sustainability, on how to (re)align different uses of SCS to enable sustainability learning capabilities.

stakeholder theory and organisational learning literature, survey data were collected from 175 large scale local and multinational companies operating in Sri Lanka.
Findings reveal that market drivers of sustainability have a significant positive impact on sustainability learning capabilities. Whereas the interactive use of SCS shows a positive moderating impact, the diagnostic use of SCS shows a negative impact. The study enhances our understanding of (i) the influence of market drivers of sustainability on the adoption of sustainability learning capabilities and (ii) the use of SCS in enabling sustainability learning capabilities. The study reveals novel insights for managers responding to changing market drivers of sustainability, on how to (re)align different uses of SCS to enable sustainability learning capabilities.

K E Y W O R D S
market drivers of sustainability, sustainability control systems, sustainability learning capabilities

| INTRODUCTION
A recent survey shows that 66% of global consumers are willing to pay more for sustainable goods (Nielsen Global Corporate Sustainability Report, 2015). This highlights the importance of sustainable business practices in the current changing global business environment.
Because of unprecedented increase of sustainability challenges (e.g., threats of climate change), market drivers of sustainability (e.g., consumers, suppliers, competitors and shareholders) compel organisations to (re)design strategies and internal operational procedures to minimise the adverse social and environmental impacts of their operations (Feng, Zhao, & Su, 2014;Ling, 2019;Schrettle, Hinz, Scherrer-Rathje, & Friedli, 2014). Although a large number of organisations produce sustainability reports, the effective and actual integration of sustainability practices into core business strategies mainly depends on their ability to develop organisational learning (Kloot, 1997;Siebenhüner & Arnold, 2007).
Organisational learning is described as the process of adapting the organisation into the changing business environment (Batac & Carassus, 2009;Kloot, 1997). Prior studies suggest that proactive organisations are more likely to be well equipped with learning capabilities in their strategic responses to market drivers of sustainability (Epstein & Roy, 1997;Feng et al., 2014;Kloot, 1997;Siebenhüner & Arnold, 2007). Being proactive is an essential requirement for generating learning and knowledge about the adoption of new practices such as sustainability in the ability of an organisation to integrate with their stakeholders. As stakeholder demand for sustainable products and practices increases, organisations can initiate learning and change (Siebenhüner & Arnold, 2007). In this process, the use of existing knowledge may not be sufficient to address the increasing sustainability demands (Schrettle et al., 2014). Therefore, developing learning capabilities is seen as a strategic intent that helps organisations to align in a constantly changing environment. Yet, the extant literature provides little evidence on sustainability and dynamic capabilities. Although the demand for sustainable product and services appears prevalent in the current business environment (Nielsen Global Corporate Sustainability Report, 2015) and prior literature highlights the strong influence of powerful market drivers such as regulation and consumers on adoption of sustainable business practices (see Schrettle et al., 2014), relatively little attention has been paid by researchers to examine the empirical association between market drivers of sustainability and sustainability learning capabilities (Amui, Jabbour, de Sousa Jabbour, & Kannan, 2017;Schrettle et al., 2014).
More specifically, Amui et al. (2017, p. 1) suggest that "research is needed on dynamic capabilities for sustainability, especially in emerging economies …." Accordingly, the first aim of this paper is to examine whether organisations' sustainability learning capabilities are influenced by the market drivers of sustainability, within an emerging economy context.
It is within this context that managers face various complexities to enable existing knowledge and facilitate new sustainability learning.
In responding to these demands, the role of management control systems (MCS) 1 has been emphasised in the literature. MCS are designed to support strategic changes proactively through interactions within the organisation and its environment (Narayanan & Boyce, 2019) and facilitate organisational learning (Kloot, 1997). However, the literature also debates that MCS often hinder organisational learning capabilities (see Batac & Carassus, 2009), and there is a misfit between environmental management systems (EMS) 2 and organisational learning (Feng et al., 2014). The misfit between EMS and organisational learning refers to the inconsistent and mixed empirical findings of prior studies that have examined the relationship between environmental strategy and an organisation's performance (see Feng et al., 2014). Prior literature suggests that a proper fit between EMS and organisational learning can lead to superior performance, whereas a misfit may create operational inefficiency within the organisation (e.g., Feng et al., 2014). To ensure the fit between the organisations and the changing environment, Kloot (1997) highlights the importance of integration between organisational learning and MCS. She argues that both organisational learning and MCS have a common purpose: "both are concerned with changing or adapting an organization to ensure its fit with its environment" (Kloot, 1997, p. 53). MCS provide information for planning, decision-making, and evaluation purposes (Widener, 2007), for exerting control to achieve organisational goals (Mundy, 2010) and in aligning organisational and behavioural structures with economic goals to improve financial performance (Gond, Grubnic, Herzig, & Moon, 2012). MCS can be seen as a lens through which organisations perceive their environment and organisational learning depends on how external reality is scanned by the organisation (Kloot, 1997). However, the roles of MCS appear limited in terms of incorporating the broader interests of a wide range of nonshareholder stakeholders and addresing the social and environmental issues faced by organisations in the current business environment (Gond et al., 2012). In order to address the limitaitons of MCS, a number of sustainability approaches have been suggested in the literature; one of these is sustainability control systems (SCS) (see Gond et al., 2012). SCS can be seen as a strand of MCS, which includes sustainability planning, environmental budgeting, sustainability performance measurement systems, sustainability balanced scorecard, environmental investment appraisal and so forth (see Gond et al., 2012 for detail). In particular, SCS are mainly used to design and implement sustainability-related strategies (Wijethilake, Munir, & Appuhami, 2018). However, some researchers argue that MCS impede organisational learning (see Batac & Carassus, 2009).
In order to examine the contradictory role of MCS, that is, whether MCS facilitate or hinder organisational learning (Batac & Carassus, 2009;Kloot, 1997), this study draws on Simons' (1995) levers of control (LOC) framework. The framework, which includes four control systems (i.e., belief, boundary, diagnostic and interactive) is seen as a useful analytical tool to manage the tension between facilitating organisational learning and exerting control to achive the organisational goals (Mundy, 2010;Simons, 1995). Prior studies (e.g., Batac &Carassus, 2009 andKloot, 1997) provide initial evidence on the role of MCS in organisational learning. Using case studies in two organisations in Australia, Kloot (1997) investigates the links between organisational learning and MCS. Her findings show "how appropriate management control system design and use can facilitate the organizational learning necessary during periods of environmental change" (Kloot, 1997, p. 48). Building on Kloot's (1997) study, Batac andCarassus (2009) explore whether control systems foster organisational learning drawing on their case study findings obtained from a medium-sized municipality situated in the south-western France. More specifically, the authors aim to understand "which management control systems hinder the distribution of knowledge and which stimulate organizational learning?" (Batac & Carassus, 2009, p. 103). The authors find that "cultural and bureaucratic controls … tend to hinder organizational learning … In other cases, control practices seem more likely to foster adaptive and generative learning" (Batac & Carassus, 2009, p. 115).
Further, other prior studies examining sustainability learning, control systems and strategy have focused on areas such as internal and external factors influencing sustainability learning (Schrettle et al., 2014;Siebenhüner & Arnold, 2007); fit between EMS and organisational learning (Feng et al., 2014); learning methods in responding to environmental challenges (Kloot, 1997); and 1 MCS are "formal, information-based routines and procedures managers use to maintain or alter patterns in organisational activities" (Simons, 1995, p. 5). 2 Environmental management systems are "strategic management approaches that define how an organisation will address its impacts on the natural environment" (Feng et al., 2014, p. 2,901). organisational learning, ISO 14001 adoption and performance (Epstein & Roy, 1997). Yet, little is known about the proper alignment between market drivers of sustainability, the role of control systems and sustainability learning capabilities. For instance, Schrettle et al. (2014, p. 74) highlight that "it is not clear how firms can control the relevant stock of knowledge, which is necessary to realise sustainable activities." Accordingly, the second aim of this paper is to examine whether interactive and diagnostic use of SCS moderate the relationship between market driver of sustainability and sustainability learning capabilities.

| BACKGROUND LITERATURE AND HYPOTHESES DEVELOPMENT
Empirical evidence shows that proper alignment between sustainability strategies and operational practices leads to the accomplishment of sustainability objectives (e.g., Feng et al., 2014). However, effective implementation of sustainability strategies requires substantial change in conventional operations, where the role of organisational learning and control systems is seen as important (Gond et al., 2012;Siebenhüner & Arnold, 2007;Wijethilake et al., 2018). For example, if the organisations intend to incorporate social and environmental attributes in their products, the production process or products "… need to be re-invented, controlling systems have to integrate new sets of data, external and internal communication strategies require revisions …" (Siebenhüner & Arnold, 2007, p. 340). All of this highlights the need for new knowledge or organisational learning and appropriate use of control systems (i.e., SCS). Building on prior studies on organisational learning (i.e., Argyris, 1976;Batac & Carassus, 2009;Kloot, 1997;Siebenhüner & Arnold, 2007) and MCS, sustainability and SCS (i.e., Gond et al., 2012;Simons, 1995), this study examines the moderating effects of SCS (in particular, interactive and diagnostic use of controls) in the association between market drivers of sustainability and sustainability learning capabilities.
Although Simon's (Simons, 1995) LOC framework includes four LOCs (i.e., belief, boundary, diagnostic and interactive), this study proposes hypotheses based on interactive and diagnostic control systems.
Whereas some prior studies have used all four LOCs (see Mundy, 2010), others have only used one control system (i.e., interactive), and several others have used two controls (i.e., interactive and diagnostic; see Henri, 2006). Accordingly, Figure 1 depicts the conceptual framework of the study.

| Market drivers of sustainability and the adoption of sustainability learning capabilities
Stakeholder theory (see Deegan & Unerman, 2011;Freeman, 1984) explains the organisations' relationship with their stakeholders, which includes how organisations interact with the particular stakeholder groups. Effective management of stakeholders' demand depends on the rights and power of stakeholder groups, which is described by two different perspectives of stakeholder theory: normative and managerial branch (see Deegan & Unerman, 2011). A normative perspective of stakeholder theory focuses on the social responsibility of the business, whereas a managerial perspective only considers the expectations of powerful stakeholders such as financial stakeholders, government regulator-consumer interest groups, NGOs and the media.
Failing to meeting the demand of powerful stakeholder groups may result in penalty, consumer boycott or even threaten their survival.
Some organisations proactively take initiatives to address the sustainability challenges, whereas others reactively engage to meet the stakeholders' demand for sustainability. Prior studies suggest that organisations face increased demand from their external stakeholders, which can include regulators, investors, suppliers, customers/consumer, competitors and the general public/community/NGOs (Rivera-Camino, 2007;Schrettle et al., 2014;Siebenhüner & Arnold, 2007).
Consistent with stakeholder theory, these external stakeholder groups' demands can be referred to as the market drivers of sustainability (Schrettle et al., 2014), which influence organisations to adopt sustainable business practices. Schrettle et al. (2014) argue that regulation 3 is seen as one of the powerful drivers of sustainability, as violation of environmental regulation can have negative consequences such as penalty and loss of licence. Investors have a strong influence over the organisational operations as poor and problematic practices can tarnish their reputation and image (Rivera-Camino, 2007;Schrettle et al., 2014;Siebenhüner & Arnold, 2007;Wijethilake et al., 2018 We also acknowledge the international standards or industry standards as external market drivers. best practices and innovative products and services are likely to set the sustainability agenda for the rest of the organisations in the industry (Rivera-Camino, 2007;Schrettle et al., 2014). Because of their negative impacts on the environment, organisations also face strong public pressure, as Siebenhüner and Arnold (2007, p. 350) suggest "… in large companies, public pressure and the fear of reputation losses drive learning and change processes to a large extent." In order to respond to increasing stakeholders' demands and to cope with the changing global business environment, organisations must find ways to change and adapt themselves, and this will largely depend on their ability to develop learning capabilities (Kloot, 1997). Argyris (1976, p. 365) defines organisational learning as "the detection and correction of errors …." In other words, detection of error is referred to as a problem or the learning need recognised by the learner, and the correction of error or solving the problem is related to the motivation to learn (Kloot, 1997). Kloot (1997, p. 49) describes organisational learning as a "process by which the organisation (i) detects problems (within and outside) and scans environmental changes that will result in a lack of fit between the organisation and the environment (ii) determines the solutions and how to adapt to environmental change." Organisation learning, which plays an important role in terms of problem solving and decision-making, is seen as crucial to organisational survival and success (Argyris, 1976;Kloot, 1997). Argyris (1976) categorised learning as being single loop and double loop. Single-loop learning is related to when employees are encouraged to "learn to perform as long as the learning does not question the fundamental design, goals and activities of their organisations," whereas double-loop learning involves "asking questions about changing fundamental aspects of the organization" (Argyris, 1976, p. 367). In other words, single-loop learning involves minor changes to existing policies and practices, whereas double-loop learning involves questioning the existing policies and practices and requires fundamental change.
The use of both single-loop (also called adaptive) and double-loop (also called generative) learning practices is important to foster sustainability. For example, providing sustainability-related trainings to employees in order to implement sustainability policies and practices can be related to single-loop learning. Haugh and Talwar (2010) (Argyris, 1976;Kloot, 1997). This

| The moderating role of SCS on the relationship between market drivers of sustainability and sustainability learning capabilities
Although the traditional role of MCS is seen as to facilitate finan- In so doing, Kloot (1997) suggests some of the features that need to be included in MCS design, such as knowledge acquisition, information distribution, information interpretation and organisational memory. This is mainly because the inclusion of such constructs can help organisations to learn and survive, especially during times of uncertainty and change (Kloot, 1997). Feng et al. (2014) emphasise the importance of a proper fit between environmental strategy and organisational learning to achieve the desired outcome. While the importance of learning is highlighted in the prior literature (see Feng et al., 2014;Kloot, 1997), what is less known is what specific MCS support or hinder organisational learning capabilities in response to environmental change (Batac & Carassus, 2009;Feng et al., 2014;Kloot, 1997). Hence, this study applies Simons' (1995) LOC framework to examine the moderating role of SCS (in particular, the use of interactive and diagnostic controls) in association between the market drivers of sustainability and sustainability learning capabilities.

| SCS: An LOC perspective
Simons (1995) (Simons, 1995). Diagnostic control systems that include key performance indicators and benchmarking best practices focus on measuring organisational performance. The diagnostic use of controls monitors organisational outcomes, corrects deviation from preset standards and prevents employees from engaging in risky operations beyond the organisational norms and conditions (Simons, 1995). The underlying logic behind the use of diagnostic controls is to restrict employees' conduct to within the accepted boundaries and ensure compliance with preset norms and standards. Interactive control systems are used by senior managers to facilitate learning and the bottom-up emergence of new strategies (Simons, 1995). Simons (1995)  Simons (1995) argues that whereas belief and interactive control systems show a positive connotation, in contrast, boundary and diagnostic control systems show a negative connotation. Altogether, four control systems show a positive impact on organisational performance. While Simons (1995) emphasises that organisational success depends on how these four controls are used simultaneously rather than individually, the LOC framework has also been criticised for being vague and ambiguous (Kruis, Speklé, & Widener, 2016). For example, Kruis et al. (2016) question the notion of balance in the framework in managing the dynamic tension between compliant behaviour and creative search efforts for organisational success.
Despite the criticism, Simons' (1995) LOC framework has been widely used by prior research studies and has received considerable attention in the sustainability and management literature. The framework has been well recognised in the design and implementation of sustainability strategies (see Arjaliès & Mundy, 2013;Gond et al., 2012). This study refers to interactive and diagnostic uses of SCS, as these two control systems have widely been recognised in the context of sustainability management (Wijethilake et al., 2018) and seen as relevant in examining whether the use of these controls facilitates or hinders organisational learning (Batac & Carassus, 2009

| Moderating impact of the interactive use of SCS
The use of interactive controls is seen as a positive force that senior managers use to expand opportunity seeking (Henri, 2006); recognise the emerging sustainability trends and incorporate the diverse views of external stakeholders (Arjaliès & Mundy, 2013;Wijethilake et al., 2018); and facilitate learning and promote cohesion among employees (Simons, 1995;Widener, 2007 Interactive control systems are designed to facilitate proactive strategies as a means of responding to dynamic market changes (Widener, 2007). Interactive control systems also foster sustainability learning capabilities by promoting relational networks, in terms of organising, coordinating and circulating information and knowledge throughout the organisation (Henri, 2006). Sustainability-related training and development programs can be seen as useful for employees to acquire knowledge, gain practical insights, develop commitment to sustainability and change the way they work. Failure to align sustainability learning capabilities with employees' interests may not help organisations achieve the successful implementation of sustainability strategies (Haugh & Talwar, 2010). Interactive control systems encourage employees to engage in the learning activities and share their experience and knowledge among their organisational networks (Simons, 1995). Importantly, free and flexible networks of communication channels facilitated by interactive control systems encourage employees to build effective relationships with both internal and external stakeholders as a way of promoting sustainability learning capabilities, which will ultimately help an organisation implement the best practices learned from external stakeholders.
Interactive use of SCS enables senior managers to gain a broader understanding of the new opportunities, share sustainability-related information with their employees and incorporate the major external stakeholders' view in their sustainability practices and promote sustainability learning within the organisation (Arjaliès & Mundy, 2013;Henri, 2006 ;Simons, 1995 (Simons, 1995). By using interactive control systems, managers can develop a novel strategic direction to mitigate the risks associated with the changing market environment or market drivers of sustainability. This means that the interaction of the use of interactive controls with the market drivers of sustainability can help organisations make a clear alignment with their strategies (Henri, 2006) and promote senior managers to stimulate organisational learning (Kloot, 1997;Simons, 1995).
Interactive use of SCS can be used to foster double-loop learning (Kloot, 1997), especially when organisations shift their focus to proactively respond to sustainability challenges. The interactive use of controls enables senior managers to engage in dialogue and debate with employees, to facilitate the emergence of new bottom up strategies and ideas (Batac & Carassus, 2009;Kloot, 1997). Interactive control systems also promote learning capabilities by (i) concentrating strategic uncertainties in which the role of knowledge capabilities is particularly important, (ii) promoting organisational networks and (iii) facilitating knowledge sharing (Henri, 2006). These approaches enable employees to obtain sustainability knowledge and best practices from their stakeholders (Feng et al., 2014). In this way, the interactive use of SCS also enhances relational sustainability capabilities, as it fosters relational skills such as providing capabilities to develop and oversee relationships, obtaining and disseminating information and knowledge, innovations and flexible coordination with stakeholders. As interactive control systems facilitate innovativeness, responsiveness to changes and adaptability, such controls would promote sustainability learning capabilities, as a means of responding to changes of market drivers of sustainability. The approach that top management chooses to follow in terms of sustainability practices will necessarily reveal avenues that motivate employees to pursue sustainability learning. Therefore, the use of interactive controls can be seen as a positive force, which can have an impact on the association between market drivers of sustainability and organisations' sustainability learning capabilities. Accordingly, the study proposes the second hypothesis as follows: Hypothesis 2. The interactive use of sustainability control systems positively moderates the relationship between market drivers of sustainability and sustainability learning capabilities.

| Moderating impact of the diagnostic use of SCS
In contrast to interactive control systems, which are seen as a positive force, the objective of using diagnostic control systems is to minimise and avoid employees' excessive risk-taking activities (Simons, 1995).
Diagnostic control systems are also used to constrain innovation and opportunity seeking and achieve intended strategies (Simons, 1995). Henri (2006) refers to the use of diagnostic control systems as a negative force as it focuses on mistakes and negative aspects. The use of diagnostic control systems is seen as a traditional feedback system, where senior managers can evaluate performance against given targets (Henri, 2006;Simons, 1995). Managers use diagnostic controls to motivate employees for goal achievement and focus on correcting deviations from the predesigned targets. In terms of sustainability initiatives, organisations can use diagnostic control systems to implement sustainability strategies, control sustainability-related costs and measure sustainability performance (Arjaliès & Mundy, 2013). The use of diagnostic controls also helps managers to ensure compliance with external regulations or environmental standards. As diagnostic control systems are more likely to authenticate organisational performance with predesigned standards, Henri (2006) argues that such controls are identified as a negative influence that merely highlights the compliance with orders.
Prior studies suggest that the use of diagnostic control systems is important as it helps managers to detect errors or deviations from the preset target and compliance against external standards (Arjaliès & Mundy, 2013;Henri, 2006;Simons, 1995). When errors or deviations from the performance targets are detected, the correction of such errors or deviations can confirm that the process of organisational learning has taken place in the organisation (Batac & Carassus, 2009).
It shows the interaction of the use of diagnostic control systems with regard to the organisation's compliance with external regulations or environmental standards, which, in turn, encourages organisational learning.
Given the inherent nature of the "negative constraint" of diagnostic use of SCS, organisations are likely to implement sustainability dynamic capabilities by restricting to a predetermined domain. For instance, diagnostic control systems show features of conventional mechanistic control systems, including (i) strict channels of information communication and sharing (ii); tight and formal rules and practices; and (iii) concentrated decision-making procedures (Henri, 2006).
The close-fitting nature of formal diagnostic control systems set barriers on the design and implementation of strategies, resulting in organisational hesitancy to proceed with boundary spanning learning practices. It follows that the combination of the use of diagnostic controls with external compliance, which is also seen as the market drivers of sustainability, can have a negative impact on organisational learning as its use is mainly focused on detecting deviance or errors (Henri, 2006).
Detection of errors or deviations from the performance target or compliance can lead to certain changes in the methods implemented by the organisations (Batac & Carassus, 2009) to achieve sustainability strategies. Making some minor change in the existing methods, procedures, policies and practices in order to achieve organisations' objectives is referred to as single-loop learning (Argyris, 1976). Other examples include, when things are wrong and actions are not in line with plans and problem solving (Kloot, 1997). Therefore, it can be argued that the diagnostic use of SCS promotes single-loop learning.
As outlined above, the main premise in single-loop learning is that organisations identify errors and apply remedies to correct them (Argyris, 1976), which underlies the fundamental expectations of the diagnostic use of SCS.
Driven by the reactive and restricted nature of management approaches, diagnostic control systems also tend to avoid or minimise risk-taking learning approaches that lead to risky innovations (Wijethilake et al., 2018). Highly concentrated on compliance with norms, established principles and policies, diagnostic control systems naturally hinder proactive sustainability learning capabilities, as such capabilities require open thinking, innovative approaches, flexible and free flow of information and communication channels and the generation of new ideas. The main reason for using diagnostic controls by the senior managers is to ensure a fit between the organisation and the external environment (Kloot, 1997;Simons, 1995).
Further, the highly controlled nature of communication in diagnostic control systems discourages knowledge dissemination, information sharing and networking opportunities within organisations. As argued by Bisbe and Malagueño (2015), diagnostic control systems do not foster fruitful thoughts, discussions or the learnings that are considered as essential characteristics to address complexities and strategic uncertainties. Additionally, rigid systematic routines set barriers for information processing and lead to inadequate interactions among stakeholders. Accordingly, the study proposes Hypothesis as follows: Hypothesis 3. The diagnostic use of sustainability control systems negatively moderates the relationship between market drivers of sustainability and sustainability learning capabilities.

| Sample and data collection
The study employed Dillman's (2000)  Several careful steps were taken to minimise the potential for common method variance (Podsakoff, MacKenzie, Lee, & Podsakoff, 2003). First, a pilot test was conducted among 20 senior academics and researchers in the sustainability management and accounting disciplines. This was useful to clarify ambiguous items and ensure the consistency of measurement items that they intend to measure. Second, consistent with the university's Human Research Ethics Guidelines, the survey precisely indicated the anonymity, privacy and confidentiality of the data collected. Finally, Harman's onefactor test was conducted to assess for common method variance (Podsakoff et al., 2003). The first factor accounts for 47% of the variance, which is below the accepted norm of more than 50% variance among variables (Podsakoff et al., 2003). As shown in Table 1, the nonresponse bias assessment based on a two-sample t test reveals that there were no significant differences between the early-late and the online-postal responses for all the variables. Table 2 provides the responding companies' profile and participants' demographic statistics.

| Measurements
Survey responses were measured on a Likert type scale of 1 to 5, where 1 represents "not at all" and 5 "to a greater extent." All the survey measurement items were adopted from validated prior literature. Cronbach's alpha values (market drivers of sustainability = .918; interactive use of SCS = .931; diagnostics use of SCS = .877; and sustainability learning capabilities = .896) are well above the acceptable norm of .7 (Hair, Hult, Ringle, & Sarstedt, 2014). Market drivers of sustainability are referred to as the extent to which external market stakeholders explicitly or implicitly influence organisations to adopt sustainability practices (e.g., Crittenden, Crittenden, Ferrell, Ferrell, & Pinney, 2011;Delmas & Toffel, 2008;Schrettle et al., 2014). Market drivers of sustainability were measured using six items. These measurement dimensions include new sustainability regulations; sustainability products in adjacent industries; competitors' sustainability market tactics; new industry entrants with sustainability products and services; volatility of input costs; and external stakeholder pressure.
Each item was adopted from prior literature (see Crittenden et al., 2011;Wijethilake, 2016). Sustainability learning capabilities are referred to as the organisational learning practices that develop capabilities and potential to respond and manage emerging sustainability requirements (Feng et al., 2014). Sustainability learning capabilities represent nine items that were adopted from prior literature (Feng et al., 2014;Henri, 2006 search routines, stimulate opportunity-seeking, and encourage the emergence of new strategic initiatives." Following Simons (1995), six items to measure interactive uses of SCS were adopted from Wijethilake (2016). Dimensions of interactive control systems include top management's regular attention and interpretation of sustainability control and information systems; operating managers' frequent involvement in sustainability operations; regular sustainability meetings and workshops between senior and operational managers; exchange of sustainability best practices with stakeholders; and the use of intranet systems to communicate sustainability practices. Simons (1995, p. 155) highlighted that the objective of using diagnostic control systems is to cater the organisational information needed "to gain coherence over the multiple functional strategies that coalesce into realized strategies." Following Simons' (1995) definition, the six items to measure diagnostic uses of SCS were adopted from Wijethilake (2016). Items referred to measure the diagnostic uses of SCS, including compliance with standardised sustainability reporting practices; adoption of EMS; benchmarking competitors' sustainability best practices; top management's sustainability performance reviews; conducting environmental audits; and the use of modern management tools. Referring to the prior literature, the study used three control variables, namely, firm size (measured by number of employees), nature of the firm (measured by companies operating in local or multinational context) and the industry type (measured by company's operations are in manufacturing or services) (Feng et al., 2014;Wijethilake, 2016).

| Analysis
Before the hypothesis testing, data were cleaned by eliminating extreme values, missing values and checking for normality. SPSS 25 statistical data analysis software was used to perform these analyses. To mitigate the multicollinearity, the study adopted Friedrich's (1982) standardised variable approach. The study tested hypotheses and moderating effects using hierarchical moderated linear regression analysis. Following Aiken, West, and Reno's (1991) suggestions that plotting interaction terms is the preferred way to depict the results for regression analysis, the analysis demonstrates graphs for interaction terms as a supplementary analysis. In testing multicollinearity, the study examined the variance inflation factor (VIF). The maximum VIF recorded was 3.93, which is well below the commonly accepted standard of 10, which asserts that multicollinearity is not present among the considered variables.   (Baron & Kenny, 1986).  impact of market drivers of sustainability on sustainability learning capabilities tends to be weaker.

| DISCUSSION
The first purpose of this study was to examine whether organisations' By responding to the call for research to examine the empirical association between market drivers of sustainability and learning capabilities (Amui et al., 2017;Schrettle et al., 2014), the findings F I G U R E 2 Moderating impact of interactive use of SCS on the relationship between market drivers of sustainability and sustainability learning capabilities F I G U R E 3 Moderating impact of diagnostic use of SCS on the relationship between market drivers of sustainability and sustainability learning capabilities provide evidence to support the proposition from Schrettle et al. (2014) that an increased demand of external sustainability drivers can influence organisations' sustainability efforts to a greater extent and vice versa. This may be partly because organisations' learning orientation is seen as a predictor of operational efficiency and improved performance (Feng et al., 2014). The findings are also consistent with the study by Siebenhüner and Arnold (2007), which found that external factors, such as actual or anticipated stakeholder pressure, are the determining factors in their sustainability-oriented learning process, especially in large organisations. The findings support the managerial branch of stakeholder theory (see Deegan & Unerman, 2011), which suggest that organisations adopt sustainable business practices to fulfil the increasing demand of powerful stakeholders.
The second purpose of the study was to examine whether interactive and diagnostic uses of SCS moderate the relationship between market drivers of sustainability and sustainability learning capabilities.
By examining the interaction effect of the use of interactive and diagnostic controls, in combination with the market drivers of sustainability, this study provides evidence that sheds light on the academic debate about whether the use of MCS promotes or hinders organisational learning (see Batac & Carassus, 2009). The findings show that the interactive use of SCS positively moderates the relationship between market drivers of sustainability and sustainability learning capabilities, whereas the diagnostic use of SCS negatively moderates that relationship.
The positive moderating role of the interactive use of SCS supports the view that instead of merely complying with market drivers of sustainability or implementing sustainability practices on an ad hoc basis, organisations need to be one step ahead and take proactive approaches to adopting sustainability practices (Wijethilake et al., 2018). By extending prior studies (e.g., Batac & Carassus, 2009;Kloot's, 1997), this study empirically confirms that the interactive use of SCS fosters sustainability learning capabilities. On the other hand, the negative connotation depicted by the diagnostic use of SCS highlights its role in detecting errors, deviations from the preset performance targets and ensuring compliance with external standards/regulations (Arjaliès & Mundy, 2013;Henri, 2006;Simons, 1995).  (Simons, 1995) on the association between market drivers of sustainability and sustainability learning capabilities. The findings confirm prior theoretical arguments about the opposite role of the interactive and diagnostic uses of controls on strategy implementation (e.g., Henri, 2006;Wijethilake et al., 2018). However, the findings appear partly contradictory to prior studies that suggest that although MCS "...are not irrelevant, they do not play a transformative role in enabling deep-seated organisational change towards sustainability" (Narayanan & Boyce, 2019, p. 1).

| CONCLUSION
This study makes an original and substantial contribution to sustainability, organisational learning and SCS literature and managerial branch of stakeholder theory by responding to the call for research to examine the empirical link between market drivers of sustainability and organisations' learning towards sustainability (Amui et al., 2017;Schrettle et al., 2014) and whether MCS promote or hinder organisational learning (Batac & Carassus, 2009). By providing empirical evidence with regard to the association between market drivers of sustainability and sustainability learning capabilities, the findings are consistent with prior studies (e.g., Schrettle et al., 2014;Siebenhüner & Arnold, 2007) and also support the managerial branch of stakeholder theory (Deegan & Unerman, 2011).
This study extends the prior literature on MCS and organisational learning (Batac & Carassus, 2009;Kloot, 1997) by providing empirical evidence on the moderating role of interactive and diagnostic use of controls in the association between market drivers of sustainability and organisational learning. The findings show that the positive moderating effect of interactive use of SCS has an important role in adopting sustainability learning capabilities in proactive strategic responses to market drivers of sustainability. The negative moderating effect of diagnostic use of SCS reveals the importance of detecting errors, detecting deviances from preset targets and ensuring compliance with external standards/regulations. By providing empirical insights into the interactive and diagnostic use of controls, this study contributes to the MCS and SCS literature (e.g., Gond et al., 2012;Henri, 2006;Simons, 1995;Wijethilake et al., 2018). In doing so, this study contributes to the debate over the practical relevance and usefulness of management accounting research in responding to emerging societal trends.

| Implications for managers
Sustainability challenges experienced by contemporary business organisations create an excellent opportunity to examine the role of SCS in facilitating sustainability learning capabilities. Conceptual arguments and empirical evidence proposed in this study can assist managers to better understand the different uses of SCS in facilitating sustainability learning capabilities, instead of reactively complying with sustainability regulations or responding on an ad hoc basis. The findings are also helpful for managers to consider specific sustainability issues to be integrated into the strategic decision-making process and the respective managerial controls to be followed in the implementation process. Findings suggest that managers need to pay special attention to promoting interactive control systems to enable sustainability learning capabilities. Failure to do so may prevent organisations from developing the learning capabilities that are necessary to adapt to sustainability changes in the market.
It should be noted that market drivers of sustainability are rapidly increasing because of the negative environmental impacts of organisations, new industry standards, regulations and strong stakeholders' demand for sustainable products and practices (Rivera-Camino, 2007;Schrettle et al., 2014;Siebenhüner & Arnold, 2007). Failure to address such concerns might result in long-term negative consequences. Organisations should understand the relevance and importance of choosing appropriate SCS in adopting sustainability learning capabilities in response to market drivers of sustainability. Further to that, the study guides managers not only on how to respond to external environmental pressures but also on the importance of developing internal sustainability capabilities. The findings in this study would be quite applicable to managers in the emerging economy context where organisational operations are likely to be influenced by emerging local and international sustainability market drivers. Accordingly, managers in this context can reflect on the changing market environment and stakeholders' demand for sustainable practices and embrace change as consisting of opportunities for strategic growth.

| Limitations and directions for future research
This study is subject to the inherent limitation of the cross-sectional survey method (e.g., no ability to probe answers, common method bias and measurement bias resulting from respondents' misunderstanding of the survey questions) although we followed Dillman (2000) to design the survey and used Harman's one factor test (Podsakoff et al., 2003) to ensure the absence of significant bias. Future studies can use a combination of mix of qualitative and quantitative methods or longitudinal case studies to address the limitation. Second, this study used only two controls of the LOC framework (interactive and diagnostic) and does not distinguish sustainability learning capabilities as single loop and double loop. Future researchers can further extend the potential role of SCS (including all four control systems-belief, boundary, interactive and diagnostic) in separate sustainability learning capabilities, such as single loop and double loop. Third, there is a need to examine the role of informal control systems in the implementation of sustainability capabilities. As each organisation approaches sustainability according to its unique context, not only formal controls (i.e., rules, standard operating procedures and/or budgeting systems) but informal control practices, such as organisational culture, might play an important role. Prior studies also reveal that organisations with a strong sustainability culture can motivate employees' behaviour towards sustainability practices and ensure their engagement and support to accomplish sustainability goals (Haugh & Talwar, 2010).
Fourth, future studies may also extend the scope of this study with a quantitative analysis of different types of learning capabilities within organisations (e.g., top management, middle and lower levels) and between different industries (e.g., services and manufacturing or public and private sector). Finally, although we have taken several steps to ensure the absence of significant bias (e.g., pilot test of the questionnaire, nonresponse and common method bias), the findings are based on 175 survey responses. Therefore, caution should be exercised in terms of generalising the findings of this study to other country or context.


Comprehensive Corporate Insurance Programs in the Risk Management System of a Manufacturing Enterprise

The article discusses the problems of development of corporate insurance, justifies the need and importance of it as a method of risk management and a factor ensuring the financial stability of a production enterprise in the current crisis. There is analyzed the relationship between the insurance company and the corporate client in the process of implementing a comprehensive insurance protection program for an enterprise with which an insurance contract has been concluded. Identified trends in the development of comprehensive insurance of socially oriented companies.

Introduction
In modern conditions, the Russian insurance market, as well as the country's economy as a whole, is in the process of transformation. This applies to all its structural elements, including the corporate insurance market, which is emerging and developing in the conditions of a plurality of insurers and the independence of policyholders [18]. The features of its functioning and possible intensive development are due to the fact that the demand made by potential consumers of insurance services does not always properly correspond to the stated supply from the leading insurers in this segment of the insurance market. Modern reality creates the necessary conditions and appropriate organizational forms of risk management, involving enterprises in corporate relations with insurance organizations. In turn, building an effective corporate insurance system in the insurance sector is a driving force for positive change, helping to increase the efficiency of insurance companies and attract new insurers, in particular stimulating the development of other types of insurance.

Corporate insurance in a high-risk market environment
Corporate insurance is not so much a specific type as a full-fledged complex of insurance services provided by insurance companies to a potential corporate client in order to insure the property and other interests of various economic entities. This type of insurance includes a wide range of aspects, such as insurance of probable financial risks, insurance of manufacturing facilities, CASCO and OSAGO of the organization's fleet, life insurance protection, a voluntary medical insurance policy for employees and other types of insurance depending on the target orientation of the enterprise. Using a International science and technology conference "FarEastCon-2019" IOP Conf. Series: Materials Science and Engineering 753 (2020) 052063 IOP Publishing doi:10.1088/1757-899X/753/5/052063 2 flexible underwriting system, insurance companies, on the one hand, adapt to customer requirements, on the other hand, remain within the framework of a planned technical result.
The needs for corporate insurance and the factors constraining their satisfaction have the properties of variability due to their internal content, and due to the impact of the external environment. Therefore, the satisfaction of insurance needs is necessary in the activities of insurance companies in the development of the strategy and tactics of the insurer. The company's positions in all customer segments are constantly being strengthened by the emergence of new competitive products that meet the needs of our policyholders. Continuous improvement of these products allows us to provide even better insurance protection.
During the crisis, the number of enterprises -potential and existing customers of insurance companies has decreased. Representatives of businesses, reducing their turnover and assets, began to save financial resources, including by reducing the costs of insurance programs. However, Russian enterprises, even in difficult financial conditions, are not ready to give up insurance. Using an insurance tool is a sign of civilized business and economic literacy of an entrepreneur.
Meanwhile, modern corporate insurance is not yet a condition for business security and stability. The insufficient level of its development is due in many respects to the prevailing nonequivalent relations between corporate insurers and insurers.
The complicated financial situation of companies, the decrease in the insurable value of their property, and the reduction of personnel in enterprises are the result of the impact of the economic crisis. Whereas the state of the corporate insurance market is directly dependent on the financial well-being of potential customers. The impact of the crisis is not limited to a simple reduction in demand for insurance. The consequence of it is the growing competition among insurance companies, the redistribution of demand in favor of larger and more reliable insurers. In the first place in the list of expectations of employers from insurance companies -financial stability, then quality service and a wide range of insurance products.
The preservation and increase of the financial flows of the corporate insurer is ensured by the organization of a subordinate insurance company within the economic complex, financial and production group or holding. This direction of corporate insurance has been developed abroad, typical of modern Russia and is captive insurance.
A positive moment of the crisis is the process of optimization of insurance products offered in the corporate insurance market, where insurers are increasingly able to pay insurance premiums by installments, determine independently the set of risks for which protection is acquired [1]. In the struggle to attract large corporate clients, insurers seek to develop new products with the widest possible coverage, taking into account the peculiarities of individual and industry-specific business. Being, as a rule, multi-risk and long-term, corporate insurance, along with the implementation of the basic functions of insurance protection of economic agents and social security of its staff, helps to optimize the financial flows of the company, reduces the cost of goods, works and services, increasing its capitalization.
As a result, an objective public need arises and an undoubted interest in modernizing the Russian insurance market of corporate structures, which requires, first of all, reforming the economic mechanism of the corporate insurance system. It is the modernization of the corporate insurance market that involves replacing the existing development model with a new, more efficient one that meets the needs of corporate clients of the real insurance sector [2].
Analysis of the functional role of insurance of corporate clients in the efficient operation of general economic entities allowed us to designate corporate insurance as the most effective method of protecting the material sustainability of an organization and its unpredictable expenses, a financial instrument for managing financial flows of an enterprise, ensuring the following tasks: -minimization of risks; -reduction of insurance costs; -reduction of taxation; -increase capitalization. This made it possible to formulate a new conceptual approach to corporate insurance, based on the ever-increasing number of insurable risks of an enterprise, the pricing of which takes into account their stochastic relationships with the active use of the insurance institution as a financial instrument for managing financial flows of economic entities [3].
In industrial practice, corporate insurance is most effectively implemented on the basis of a systematic approach, involving a combination of regulatory and methodological elements, conducting quality procedures, their interrelation, ensuring the organization of insurance of objects and the realization of their economic consequences. A systematic approach to insuring the risks of an industrial enterprise allows analyzing the impact of industrial risk management with the help of insurance tools from the perspective of a business development strategy, as well as the compliance of the results with the stated objectives according to the development potential [4].
The choice of a corporate insurer depends on the specifics of the enterprise, not all insurance companies have sectoral program packages or risk insurance services at hazardous industrial facilities, specific industry risks, such as insurance of transported goods or risk coverage in clinical studies. For such companies, the choice of insurers is limited, as well as for organizations operating internationally. Optimal software packages were awarded to insurance companies Sogaz and Ingosstrakh, recognized leaders of corporate insurance [5].
With this form of organization of insurance relations, an effective economic mechanism is formed at the enterprise that stimulates the corporate insurer to reduce insurance costs using the arsenal of high-quality risk management for clients' business processes, which, like any management, cannot be carried out without a specific goal. As a result, in the case of economic damage, the implementation of risk management measures properly ensures the possibility of the emergence of new operations, the stability of cash flows, the increase in profits and the achievement of the objectives of the enterprise [6]. This is due to the fact that: first, financial risks are the basis for generating a direct threat not only to the loss of the company's stable position, but also its bankruptcy; secondly, the need to increase the innovation activity of an enterprise in the development and implementation of new products and technologies, the use of venture capital forms strengthen the riskiness of the business environment.
The current level of innovation development of domestic enterprises is largely determined by a high level of risk, a lack of effective systems for managing high-tech industries and their insurance. The specificity of the investment structure in the development of enterprises of this type is characterized by a lack of investment in innovation, knowledge, intellectual property, causing high risks in economic systems. At the same time, social, financial, informational and environmental factors of the development of the industrial complex, force majeure, overcoming barriers to the market, and the system of state regulation are taken into account.
The organization of production processes in Russian companies includes the choice of risk management methods and depends on the situation at the enterprise, the particular manifestations of a particular risk, the level of knowledge and capabilities of the management personnel, suggesting solutions to the following tasks: -identification and grouping of risks to which the company is exposed, regardless of the specifics of the industry in which it operates; -determining the place and role of risk management in the enterprise management system [7]; -selection of necessary and sufficient risk management tools to protect against negative factors. The organizational and economic insurance mechanism helps to mitigate or eliminate the effect of unforeseen circumstances by restoring destroyed value. In the risk value structure of a single corporate structure, the following elements can be distinguished: the cost of risk control; the cost of risk left to the responsibility of the organization; cost of risk transfer to insurance [2]. The company has the opportunity to choose within which types of insurance it is desirable and possible to obtain insurance protection. Insurers, on the other hand, are faced with the issues of proper risk assessment, determining insurance rates, and drawing up a contract [14]. The use of the insurance mechanism as a special financial instrument to cover the risk is associated with problems, most of which can hardly provide full compensation for all possible losses. Based on this, enterprises have objective needs for the insur-International science and technology conference "FarEastCon-2019" IOP Conf. Series: Materials Science and Engineering 753 (2020) 052063 IOP Publishing doi:10.1088/1757-899X/753/5/052063 4 ance protection of their property, other property interests and social security of employees. Then almost any insurance object, especially in high-tech organizations, having its own unique properties, requires the creation of appropriate conditions. This, in turn, requires: -comprehensive study by representatives of the insurer of the business characteristics of corporate clients; -formation of the necessary set of preventive measures and the creation of a package of insurance products within the framework of insurance protection programs; -development of approaches, criteria, methods and procedures for assessing the effectiveness of risk management systems and insurance coverage of production activities; -consistency of risk management through insurance with the management of innovative activities of the organization.

A comprehensive approach to the organization of insurance protection of corporate clients
The organization of insurance protection of property interests of corporate clients involves an integrated approach, covering insurance all areas of the organization. Complex policies are developed specifically for specific market operators. It is the specific needs of certain sectors of the economy that contribute to the formation of comprehensive risk insurance programs, including the protection of assets of industrial enterprises, construction organizations, transport companies, etc.
The dual aspect of the development of the complex corporate insurance segment is due on the one hand to the fact that there has been a general drop in demand for the products of legal entities; on the other hand, the need to optimize costs makes complex programs more attractive to policyholders. At the same time, the technique of corporate insurance of especially large corporate clients provides for the organization of the redistribution of risks through the creation of a reinsurance system. However, the leading operators of the corporate insurance market are ready to develop not only comprehensive industry solutions, but also specific insurance products for specific groups of enterprises. According to P. Drucker, there is only one legitimate rationale for the realization of a business goal: the creation of a satisfied client [8]. This is due to the fact that for a company in any field of business, meeting the needs and preventing the expectations of its customers is an incentive for innovative business development in various areas.
Comprehensive insurance programs are designed to cover the maximum possible range of risks, including two options for developing such products -forming the widest insurance coverage, taking into account all the main risks of the enterprise, or creating a program using a modular principle that allows the client to add additional options to the main product, including -insurance [16]. Today, demand is moving towards an integrated approach, which involves ensuring the quality of insurance protection and simultaneously reducing the number of contracts, establishing the relationship between corporate governance characteristics and the technical and large-scale efficiency of global insurance operators [13].
At the same time, industrial enterprises show an increased interest in insurance protection, since production at the present stage is the most risky direction for capital allocation, although it should be noted that a high proportion of risk is also characteristic of other areas [17]. The risk of shutdown of industrial enterprises, especially in the conditions of the economic crisis, only increases every year [9]. An industrial enterprise should develop a comprehensive insurance system that forms the best possible insurance conditions and takes into account the peculiarities of its activities, financial condition, and potential risks, making it possible to increase the stability of its operation. This segment of insurance includes a large range of products to protect the business: property insurance against all risks, insurance of machinery and equipment, insurance for business interruption, insurance of construction and installation works, insurance of motor vehicles, insurance of goods, CASCO insurance for corporate fleets, insurance of civil and professional liability, insurance of financial risks, insurance against accidents and diseases, medical insurance, pension insurance, etc. Developing health insurance programs and plans is determined by important trade-offs. The developers of health insurance programs must take into account the trade-off between risk sharing and appropriate incentives and the trade-off between competition and selection [12,15].
Accordingly, the corporate insurance program, recognized as a comprehensive insurance item, provides insurance protection for the full registry of corporate rights and lines of business for a long period as follows. First, with complex corporate insurance, there is a kind of combination of insurance risks, their distribution in time, allowing to take into account the interrelationship of insurance events and, if possible, to exclude some unfavorable insurance events. Secondly, an integrated approach contributes to minimizing tariff rates for each type of insurance, which is possible by reducing the burden on types of insurance, and subsequently -and the costs of insurance. Thirdly, the availability and flexibility of tariffs, the attractiveness of a comprehensive insurance product, contribute to the development of production and reproduction, realizing substantial economic and social protection. Fourth, comprehensive insurance programs, as a rule, include several areas, forming a special corporate structure, functioning as a single mechanism, including social, technological and economic components.
The corporate structure, as a set of technological, economic and social elements in the production activities of large enterprises, is associated, as a rule, with a wide range of risks, the presence and possibility of which should not affect the sustainable functioning of the company.
The authors of the article propose a functional model of the interaction of an insurance company with corporate clients (see Fig. 1), including working with potential policyholders at the stage of their search and attraction, interaction with existing customers of the insurance company by developing an effective corporate insurance program that can be designed as a special corporate of the document -Insurance protection programs of the company.
At the stage of searching and attracting new clients, each insurance company is interested in increasing the number of contracts concluded when a client chooses his own insurer. Here, an important element in the relationship algorithm is the construction and strengthening of long-term cooperation, where interpersonal communication between a manufacturing enterprise and insurance companies acquires special significance. In addition, strengthening the competitive advantages of the manufacturing company plays an equally important role: continuous improvement of consumer and technical properties of the product, efficient after-sales service, close proximity to customers, the company's image, etc. The cooperation between the insurance company and the company at the risk assessment stage is the closest, since the calculation of the level of losses is the essence of the enterprise safety declaration. The company has the opportunity to choose within which types of insurance it is desirable and as much as possible to obtain insurance protection.
The priorities of insurance protection in industrial complexes can be identified in the process of certification of the company, the purpose of which is to prepare the most detailed quantitative analysis of the company for the occurrence of risk situations and predict their consequences, allowing you to minimize the risk of unplanned losses.
The analysis presented is followed by a set of the most effective preventive measures aimed at improving security.
A comprehensive analysis of the information obtained as a result of the certification of the enterprise allows determining the main risks of the technological process, which may be initiating events of accidents at the facility, technical and natural factors, as well as the significance of subjective risk factors. The financial sustainability of industrial enterprises is more dependent on the ability to manage the risk of accidents at production facilities. This risk can not be reduced to zero due to preventive measures, as there are objective factors that lead to unplanned losses (natural disasters, man-made accidents, deliberate acts, errors at the design and construction stage, lack of financial resources to upgrade production assets and etc.) [4].

Corporate life insurance as a factor of social protection of working citizens
In addition, taking into account the types and nature of risks in the production process, it should be noted that corporate insurance is not only a way to protect the property interests of an enterprise, but also a special form and unique opportunity to provide social and economic support to its employees International science and technology conference "FarEastCon-2019" IOP Conf. Series: Materials Science and Engineering 753 (2020) 052063 IOP Publishing doi:10.1088/1757-899X/753/5/052063 7 (corporate life insurance, accident insurance). and diseases, voluntary medical insurance, pension insurance and savings programs).
In most countries of the world, corporate life insurance is implemented as an effective tool for HR (human resources) and financial management, allowing to take into account and implement the material and social interests of employees, improve the quality and profitability of business, protecting it from unforeseen circumstances.
This form of corporate life insurance provides direct investment of financial resources of insurance companies in the real economy and is implemented in both developed and developing countries, for example, in France, China, etc.
Using long-term life insurance to improve the social protection of its employees allows us to characterize a company as socially oriented, building its business on the principles of social responsibility and caring for its employees, creating a positive company image for consumers, partners, and the state [10].
Being a universal tool, corporate life insurance contributes to increasing the efficiency of using financial resources of an enterprise, reducing staff turnover, attracting highly qualified and reliable specialists to work, acting as an additional incentive for motivating company employees, increasing the loyalty of specialists. The main advantage of this type of insurance is the provision of social protection and the creation of financial capital, which is at the company's disposal and can be accumulated not so much for a specific individual, as for a staff unit of an enterprise [11]. The implementation of the corporate life insurance program at the enterprise allows to obtain the following results: -reducing the risk of unplanned costs; -reduction of staff turnover; -providing additional guarantees of social protection of workers; -obtaining reliable guarantees of financial protection for themselves and their family members in the event of an insured event; -providing additional profitability to the employee in cases established by the employer (length of service, attaining retirement age, etc.); -the creation of an additional element of employee motivation for the long term; -increasing the prestige of jobs and employee loyalty; -creating a positive public image of the company and its management; -the possibility of achieving a certain level of business development.

Conclusion
Based on the above, it can be concluded that, at present, manufacturers need to establish and maintain a long-term mutually beneficial partnership between an enterprisea corporate client and a corporate insurance companyin order to strengthen the competitive position in the industrial market and meet the increasing customer expectations. The use of insurance tools by industrial enterprises has revealed the ability of close cooperation between an insurance company and an enterprise through the creation and implementation of a comprehensive long-term corporate insurance system, the purpose of which is to ensure the financial stability of an enterprise by implementing cost-effective insurance protection against risks that pose a threat to business, personnel health, and property interests. shareholders and investors. It should also be noted that the practice of enterprise risk management (ERM) reduces the costs of firms to reduce risk. ERM adoption is a radical paradigm shift from the traditional risk management method individually to risk management collectively, allowing firms that accept ERM to better recognize natural hedging, prioritize hedging activities with respect to risks that make the greatest contribution to the firm's overall risk, and optimize the assessment and selection of available hedging tools [19].
The digital revolution is happening today in the insurance sector, which is characterized by sufficient conservatism. Recent innovations in the digital financial space of China have shown that small and growing companies with the introduction of big data technologies and blockchain can and seriously affect the multi-billion insurance market in the industrial sector. A similar situation awaits the in-