In general, I agree with the other reviews about the quality of this hotel – spacious, clean, good staff, a little slow replenishing the breakfast bar. However, we reserved a block of rooms for a family reunion and arrived the two days the corporate office had scheduled carpet cleaning. Instead of blocking off one floor at a time over several days to allow for drying, they tried to maximize occupancy with little signs on the doors saying – “Caution: Damp Carpet”.
Not only were the carpets soaking, many of the upholstered chairs were also wet. You couldn’t put any of your belongings on the floor, and one of my cousins almost fell in the bathroom because of wet shoes. Clearly, the cleaning company was being paid by the room and spent little time going over the carpets to suck up the cleaning solution. Even by the second day, some areas of the rooms were still wet.
The hotel had booked all the rooms so there were no dry rooms to move into. Apparently profit takes precedence over guest comfort. Nice hotel, but ask about the carpet cleaning schedule before booking.
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