I go to a lot of Starbucks but this one i have to comment on because of the customer service i received.\n\nI recently downloaded the Starbucks app. for their rewards program. I went to a different Starbucks a week and a half ago went in and asked the guy at the counter exactly how it works as i was a little confused on the process. He pretty much shrugged his shoulders at me. He didnt ask anyone else if they knew nor did he apologize that he didnt. So i went ahead and paid for my coffee with my cash not my reward app. so i didnt get a 'gold' star which after 5 or so drinks i would get a free one....\n\nAnyways, today i was out by a different Starbucks and went in and was greeted by Maria, who not only took the time to explain to me how everything works, she even walked me through the step by step on my phone, and even showed me a lot of stuff i had no clue the program offered. It took five min. and now im an old pro lol.....i appreciate more then anything when an employee knows about all aspects of their job. She was sweet and kind and it was a great experience.\n\nOh and my venti pumpkin spice frapp. was AMAZING also !!!\n\n\nThanks again Maria !!!
places reviews