Stayed here for a convention. In every way we felt taken advantage of. The hotel is so overpriced for what you get. It felt like a giant factory where no one really cared about us as guests.
Everything was extra. It is unbelievable that a hotel charges guests to use the hotel gym. Two years ago the hotel charged $12. Now they charge $18. That's a 50% increase. On their website, they mention that guests enjoy 24 hour access to the fitness centre but fail to mention that they charge $18 to use the facility.
To check a bag is $3.50 a service that most hotels even in New York do fo free. I left feeling taken advantage of and a bad taste in my mouth
Staying here has tarnished the Hilton name for me. I would not stay here again.
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