We stayed the night of December 22, 2011. We were there for a party in the hotel that was slated to finish at 2am. The party was magnificent and the hotel is perfect for any grand party. After all Queen Elizabeth had a dinner for 7000 people here during her tour of America in 1951, who could resist- it is a magnificent room and the stairs and the halls around the ballroom are perfect for any dramatic event. BUT the hotel knowing that we would probably get to bed very late put us on the 15th floor- BEWARE the four floors below us were under serious construction and at 7:30!!! AM the jack hammering, sawing and banging began. WOW if this were a New York apartment building the workmen wouldn't be allowed in the door before 9:30. What are they thinking? The hotel manager, after my calling at 7:30, 8:30 and 9:30 did take off all the room charges and the room service charges which I feel was fair. But be warned: do ask all about the construction and where it is and WHY it starts at 7:30AM!! before you book a room here. Now that being said. We had tea in the Irish pub and it was probably the only time in the US that I have had a proper cup of tea rather than a pot- they actually put the teabag into the cup before the boiling water! The breakfast was also wonderful. Not a prepackaged piece of butter or jam in sight- both in their own individual small container and delicious jam it was. A lovely breakfast. Our room service dinner was very good too. So top marks for the catering. We also had a charming view of the lake. Fantastic location next to the lake. So on every other level this was a wonderful hotel. Just beware and I hope the construction ends before your stay.
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