In a moment of weakness I did something today that I vowed I would never do and that my friends, was to eat at Lenny's. Every time I have been to Lenny's I encountered the rudest, most disgruntled employees one could imagine. It got so bad on my last visit that I posted about my experience on every outlet possible. I wanted everyone to know what a horrific place Lenny's was and encouraged everyone to avoid it at all costs. Even when the owner reached out to me to apologize I couldn't be bothered to respond because I was so irate. He assured me through Yelp that the issues would be resolved and that if I were to return I would leave a satisfied customer. I never thought in a million years that he could turn that place around or that I would return but the thought of that delicious fry sauce got me back there. And let me shout it from the rooftops, that man stayed true to his word. I was greeted promptly at the drive thru and was told they would be right with me. The girl who ended up taking my order was friendly and when there was a question about my order she kindly asked for clarification. When I got the window the girl smiled, said hello and thanked me several times. When I got my food and checked the bag I found that my order was correct. And just as the owner promised, I left Lenny's super happy. I don't know what he did to turn those employees around but whatever it was I am grateful. So for anyone out there who have been put off by the employees in the past, I encourage you to give Lenny's another chance. It's doubtful you're going to find a better tasting burger from a fast food joint.....\n\nAnd to the owner, thank you for your original response and for staying true to your word. My apologies for never responding to you. I'll definitely be back!
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