This one just doesn't feel like a Hilton Garden Inn. The other one at the other sode of the airport is the real thing. At this one I could not get anyone to answer the phone to get a wake up call. It was 3am and I called form my room and my cellphoneI stay in HGI about 50 or 60 nights a year and really think they are perfect for a road warrior like me, but this one feels wrong. I had to go down to the desk after calling for 20+ minutes to get a wake up call(sort of important for someone who flies 300k miles a year).I was 3am until about 325 am and I almost called the police thinking all the staff must have a serious problem.
I advise any Hilton users to give this one a miss and go to the REAL HGI at the other side of the airport on East Van Buren. That one looks and feels like a Hilton property. This one needs a lot of work and doesn't even look like a Hilton Garden Inn.
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