Recently bought a refurbished iphone on here and they kept delaying the dispatch of the phone. I can only presume they didn't actually have the phone available but kept trying to stall me.
I then asked for a refund which they were very nice about and agreed to. That was about 3-4 months ago and still no refund has come. I have contacted them multiple times chasing it. They always reply with pleasant emails saying 'our apologies but it will actually be another 6 weeks'. I would really avoid using this company, I don't even know if I will ever get my money back.
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