I had booked the flight to and from Nassau in November for travel for March 15 to 22. The government advised people of not travelling outside of Canada on March 13. Around this time airlines began to revise their refund policy. I had completed a online form for Sunwing at their request due to a high call volume when the government made a stronger advisory about not going outside of Canada. The form was notice of cancellation. When I contacted Sunwing after 2 days of trying to call Sunwing I was advised that I would only be getting a travel voucher for future use because the flight was on the 15 and not the 17th or later. The dates make no sense. I wanted and should have gotten a full refund. Sunwing is temporarily suspends all operations on March 23.
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