I think this hotel is good. I also agree with some of the more general comments having just stayed there.
Both the style and design are awesome: 10 out of 10. The room features are also good.
Some general thoughts:
Positives:
1. Rooms are hip & large-ish
2. The design is amazing, warm and inviting
3. Close to The Beverly Centre (one block)
4. Easy drive up Valet was fast and efficient
5. The staff at the Pool and the Pool itself were both AWESOME. Great for the relaxed young crowd.
6. Room to room insulation, and outside noise insulation is first class and whisper quiet.
7. The Gym was indeed world class - good job!
8. the Business centre PC's were good with free Airline Check in service (nice touch)
Negatives:
1. no real views from this location, not the hotels fault.
2. There is absolutely no "in room" sound privacy, if someone is in the bathroom, you hear everything (sorry to be so frank) unfortunately this is a real life design fault. Design vs practicality.
3. The amount of people through the hotel is large and that leads to some unfortunate issues: Concierge was very efficient but not warm, "Bazar" restaurant waiters are "too cool" and rarely present (getting the bill took 15 minutes+).
My friendly recommendation: I would strongly recommend the SLS management team to visit the W Hollywood, whose staff were so friendly and amazing they made the hotel world class. Sometimes someone remembering your name and what you talked about with them yesterday makes the place feel like home. The W Hollywood was that for me, rather than the SLS.
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