We had just been on a vacation get together with family, snow skiing. We had to catch a early flight out of DIA and decided to stay at this hotel since we had been driving for 4-1/2 hours and needed some rest. We parked in front of the door's side entrance, which is a well lite area. ........ Well ,needless to say, when we woke up around 4:00 am, we found our car's front passenger window broken and several items taken from our car. Our luggage had been gone through (not stolen) only the items were taken. The thief took their time I guess, since they didn't take our luggage. We had saved and saved for this trip and saved to buy our camera/camcorder/GPS/binoculars and now they are gone. We have turned all the serial numbers in to the police, so hopefully they will be found.! We ask the front desk clerk to call the police, because we knew we had to have a report made out for the car rental insurance, and the clerk told us she would, but when we came to her again, she told us that the police said they would not come since the incident had occurred more than 2 hours ago.........It amazed us how she knew this???? We contacted the police ourselves and they came right away. They had never heard of not doing a report if the indicent had happened more than 2 hours ago........The officer made the report without any hesitation. We ask to speak to a hotel manager and he never called back. We had to wait until we returned home and called him again, and he basically told us that it was the hotel's policy to STAY AT YOUR OWN RISK........And I ask him, why didn't he get in touch with us and his response was "I have a life of my own", and he couldn't do anything about our unfortuant indicent.........This is the first time we have ever been to Denver and it was a terrible way to end our family trip and a horrible way to start 2009. Travlers beware!!!!! Take all your merchandise inside of hotel and leave nothing in your car. Even if you park in a well lighted area, you still may have your car broken into............Our two boys will never forget this.........Aweful experience.!!
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