Cheating on wait time!! Either the app can't estimate the wait time or its trying to avoid potential cancellation by showing a shorter wait time to trick you into waiting. Today I was shown a wait of 5 mins and cab arrived after 15mins. Call the driver after 10mins when it kept saying "arriving in 1 min" and he said no his eta is 5mins more. So doesn't that amount to false information? They probably want to get more orders than uber little realizing soon ppl will know. Atleast uber doesn't make false promises. If you want loyal customers, go figure out customer satisfaction and pls don't assume we are dumb! Patronizing much?
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