Really bad services and no information for our 4h30mn delay. We had a flight from Bruxelles to Heraklion. Our flight was supposed to be at 6.30, we arrive at the airport without seeing the flight on the board. We had no email, no information until we saw the number of our flight at 10am on the board. We waited 3h30 then had the number of the gate 20mns before the “supposed” 10am departure. No information from the crew until we seated in the aircraft and 40 more minutes of delay once on the plane. For sure we will not take this company again. We flight quite often and it’s the worst company we experimented.
airlines reviews