My contract finished recently and the price is to go up from £110 a Month to £169 a Month. Over £700 a year increase. Now, have you ever tried their 'customer service' ? At this point I would suggest giving up and cancel, go to SKY ASAP!!! After over 2 hours of going round in circles they agreed a new charge of £129 a Month which, seemed a bit realistic for them. And it was. Knowing the problems we've (and seeing this a lot of other people) had, I checked my bank to make sure the next amount to be taken was £129. No, they were trying to take the £169. When I complained they said I had to pay the £169 a Month because the timer ran out on our 'customer service chat' I'm still trying to get this through to them now. Really they need shutting down. How people with any self-respect work for them I don't know.
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