Two stars = okay, but some problems. That's what this hotel is: okay.
The best things I can say about this hotel: 1) location. You're right in midtown. You can walk to Rockefeller Center and Times Square. 2) The rooms aren't ultra tiny like most NYC hotels. We had an actual closet and enough room to unpack two suitcases without feeling cramped. However, for the price, you could certainly do better in NYC.
Our room was OLD; the carpet was worn and the curtains were dusty. The shower had very low pressure and the bed wasn't rock hard, but I wouldn't describe it as comfortable. The walls are paper thin. I was in bed and heard the conversations of the people in the next room very clearly.
The bathroom in our room was horribly designed. The magnification mirror is mounted directly above the toilet - if you forget to close the lid and accidentally drop your makeup / shaver, it will end up in the toilet bowl. This wouldn't be a major problem if there was counter space. There wasn't - the two inches of counter space is taken up by their glass cups.
The minibar is the newest item in the room. It dispenses items like a vending machine does (you have to press which item you want and remove it from a dispenser) and it is tucked behind a faux wood paneled door.
Room service came quickly, the food was mediocre and high-priced, but you'll find that everywhere in NYC hotels.
If you still decide to stay here, please take heed: If you want a cab, *especially* at rush hour, do not use The Warwick's doorman. He's a nice guy, but the cabs all line up across the street at The Hilton. Just go to the Hilton which is cattycorner from The Warwick and you'll have a cab in 2 seconds. The Warwick's doorman whistled and waved for 15 minutes trying to score us a cab, when we went to the Hilton, there was never a wait.
The Warwick's lobby is small, so it always seems crowded. Staff wasn't rude, but there was a definite lack of warmth. If you expect mediocre service and rooms for $250 a night, book this hotel. If you prefer better, look around - there are plenty of hotels in the area and quite a few that are nicer and lower in price than The Warwick. Bottom line: It's an old room in a nice location. Just a room.
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