The shiny marble lobby and pictures are huge and impressive. But was disappointed upon entering the room. The carpet was dingy, the room still smelled of strong air freshener (surprisingly, the windows can be opened), the bathroom faucet handles were chipped. The room needed updating. Every night, I had trouble with my key card and had to swipe it at least six or more times before the door would click open. Another guest passing by told me he had the same trouble with his door.
The Samsung HDTV (maybe 42" or 46") was huge for the room. The beds were comfortable. The room was quiet. The view of the harbor was good. Our group enjoyed the use the firepits by the pool.
We liked the location because we could walk to the Gaslamp District, Seaport Village, marina, and downtown. The bar at the top of the Hyatt has a great view.
hotel reviews