This Intercontinental has no club lounge, no free wifi (not even for Platinum members) and is busy, which means fewer chances for upgrades and even late check-out given was only till 2pm.
Oh, and they also do not have luggage storage space. When I checked out I asked to keep a 24" suitcase with a small duffle bag with the hotel as I am going on a road trip and have reservations to check back in after the trip. The hotel manager said they did not have enough storage. (Originally he tried saying it was a security issue until I told him most other hotels offer this as a courtesy all the time, especially to regular customers.) The two bellmen who had already given us a luggage claim tag was surprised when we told them to retrieve the luggage- and the reason. They even tried talking to the Manager but were told it could not be done.
My solution: I called The London NYC (W54th St)- where I usually stay at - and the concierge agreed to keep my bags. I then called my regular travel agent at Magellan Vacations and rebooked my stay with The London NYC. The rates at The London NYC is better and I get a 500sq ft suite.
I really wanted to try the Intercontinental in New York after a really good experience in San Francisco (Howard Street location). To be fair the room was comfortable and the location in TimeSq was very convenient. However, for the price paid relative to what you get as a package there are clearly many other places- in the same class- which provide better value.
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