AVOID AT ALL COSTS. Have been without internet for around a week. There is no sense of urgency what so ever to get this resolved. Staff were very unhelpful and rude. Eventually got told I would receive a new router which should resolve the issue (which could of been done at least 3 days earlier) and still haven’t got it. Number provided after troubleshooting wasn’t even in service. Staff yawning on the phone when I am talking to them and asked my to give about a millions different pieces of information to confirm my identify after I’d already given them sufficient information. Honestly the worst customer service I have EVER received. I never write bad reviews but I just simply had to let everyone know!
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