Our family stayed at the Embassy Suites the week before Easter. The best thing about this hotel was the location. The shower was nice, the hot tub was nice in the morning (when it wasn't jam-packed with people), and the free drinks and appetizers were nice. The bartenders and front desk staff were friendly. The pillows were very soft and squishy!The pool was VERY small for such a big hotel. They DEFINITELY should invest in a much larger pool. As I said, the two hours of (certain) free drinks at the bar was nice, but even with 2-4 bartenders each night, the line was WAY too long. The breakfast lines were long as well. After the first day of waiting approx. 1.5 hrs in line for the cook-to-order omelet, we opted for the other lines and didn't wait nearly as long. This should be marked better, because many people were confused every day as to what line to go in and what they could eat in which line. The variety of food was nice when we didn't have to wait for more to be put out. The eggs were watery and my kids really didn't like that. The omelet was good. After checking out, I was VERY shocked at the parking bill- almost $150.00 just to park in the garage for three days while staying at this hotel! I know that this is Chicago, but we're paying to stay already, so I just feel it's almost a crime to charge your hotel guests to park their vehicle. Makes me VERY THANKFUL to live in Upper Michigan, not in a big city where they charge you for everything but breathing! A
nd there are essentially NO LINES!!! Will I ever come back to this hotel? Maybe. Definitely NOT during spring break!!
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