My stay at the Four Points LAX was perhaps the worst in years. The hotel posts pictures of renovated rooms on the website, but I have stayed here twice and both times had rooms that looked like they hadn't been touched in 20 years. This is unforgivable in my opinion. At least 2 dozen stains on the carpet and furniture, scratchy towels, furniture that hadn't been wiped down in decades. The coffee packets didn't even fit in the coffee maker (and it wasn't the usual Seattle's Best). Worst of all was the smell; the hallways and the room had a pungent, sour odor that was sickening. I changed rooms but they all smelled. The hotel is an embarrassment to the brand. Some of the staff were friendly, most were apathetic and unhelpful. Take my advice: spend a few extra bucks and stay at the Sheraton or the Marriott.
hotel reviews