I was in San Diego for some meetings and stayed one night at the Four Points. I called the shuttle when I touched down at SAN and the driver swung by to pick me up in about 15 minutes. When I got to the hotel, I was rather underwhelmed at the interior. It felt like someone took out all the furniture. I went into my SPG room and while it was very spacious I still got the same empty feeling as the foyer and the outside halls. The whole place feels almost like an aeroplane hangar rather than a hotel, but I'll concede it is a Four Points so you cannot expect too much going in. The bed is fine as in most Four Points/Sheratons.
The one thing which really prevented me from giving this hotel a 2 rating were the staff. The check-in/out staff were very friendly and I even noticed they were extremely patient with the lady ahead of me during check-out who was asking some rather stupid questions. Probably the best person at this hotel for me was the shuttle driver in the morning to take me back to SAN. He addressed me by name, recommended some places to visit next time I was in town and just had an overall great attitude. The service was so good that I might stay there again, although I'd be sure to book a better room.
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