My advise is do not bother with their broadband. The router is not up to job. Very weak WiFi. I had no issues with sky for 12 years. Now I have connection issues with a printer upstairs. All my cctv cameras etc. customer support call hold is a joke. Voice tells you to use the online bot chat. The bot chat tells you to call them. The online bot chat connects you to the wrong department..streaming is not constant. Buffering.
My advise to folks with equipment issues. Contact trading standards if Vodafone are trying to charge you for a replacement. It is your consumer rights that they provide you with the service/equipment that you have paid for.they are breaking the contract.
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