Location was excellent, staff at check in were very helpful, even at 3.30 in the morning. Room was fantastic and good value for money, high standard of cleanliness and loved the free hot drinks in the galley - fantastic idea. The only negative thing about my stay was the bar staff, they were so rude, on our last day we had checked out of our room and sat in the green area, when we tried to order lunch we were told that we would have to sit in the bar, which we didn't want to do, the woman said that if we wanted to order food to eat in the comfy chairs then we would have to have a takeaway - ie our food bagged up - simply ridiculous considering we were paying guests. When I ordered the food, a rice dish I was told abruptly that there wasn't any rice so would need to order an alternative, when I asked what the alternative was I was told to look at the menu (considering most of their dishes are sushi which include rice I was left bewildered).
hotel reviews