I must admit I was a little nervous before getting to the hotel from reading the reviews online. When we got there we were too early for check in so they held our bags for us (the doorman/bag man was sooooo grumpy). We came back at 2pm to check in and was told it would be another 20 minutes so we waited in the breakfast room, well 1hr 45 mins later we finally checked in! The reception staff were really nice and friendly! The room was great (room 414) much bigger than i had expected, we had lots of space!
We could not have wished for a better location, just around the corner from Times Square. I think would take us about 3 minutes to get to the centre.
The room was cleaned every day and the lifts worked fine! We didnt have the breakfast as i thought it was overpriced! There was lots of places just down from the hotel to have breakfast.
All in all the Hotel was fab!
hotel reviews