Very disappointed. After staying previously at Andaz West Hollywood, we had high expectations of Andaz Wall St, which was significantly more expensive. The window in in the room we were placed on the 8th floor did not close properly and the street noise and draught as a result were unbearable. There was no heating in the room as the hotel was in 'summer mode' so only had cooling despite the cold, gray and rainy weather outside. We were told this was because the building was old (1986 is not very old). The quality of the finish (tiling in restroom in particular) was poor, the glass sink had leaked and growing nice green slime under the glass, the room smelled faintly of smoke. Restaurant food was was a huge huge disappointment, after the delightful food in Andaz West Hollywood. Expensive and below average quality. Room service portion sizes were a complete joke. Will not stay there again.
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