So the issue with the credit has been resolved. I now have to wait a further 10 days for a cheque to arrive in the post which I will then have to process through my bank. I feel that I’m at a disadvantage yet again and I’ve had no offer of anything happening any quicker given BT’s mistake and that the credit is already over a week late - on top of me having to wait since 23rd April for everything to be resolved! I also had to query the reward card as I was told it had already been claimed when it hadn’t. Nothing gets done without a battle.
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