Very bad service, first of all checkin time is rigidly maintained, from six 0'clock in the morning, don't show up before that. I bought a business class ticket and expected my luggage to get a priority label. They didn't, as I found out in Jakarta, after waiting for almost one hour for my luggage. In Solo you shall not pass, into the executive lounge, although also being a Garuda Platinum Member. The girl was quite adamant about that. But there are no first class planes form Solo, so who is going into this lounge? Family, friends? Checkin, together with economy class (pushing as always). No service personel detected at Soehatta. I will not recommend Batik Air.
airlines reviews