Besides the high prices, they initially put us in a room different from that which we reserved. Even the 'correct' room didn't match the online photos and description. The in-room jacuzzi was so tall that my wife couldn't make it over the edge to use it. The drain on the jacuzzi leaked so fast that I couldn't use it anyway. The fold out sofa bed was unbearable and dangerous; it kept folding up and bending. The room was noisy and we could smell people smoking. And this was their 'best room'!
The complementary breakfast was nice. The staff were polite and tried to help.
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