The service and capability of Thai Air is always very well done and pleasant. The crew is always affable. My issue is the exorbitant cost of baggage over 20kg as they now charge 180baht/per kilo. It had been 90baht/kg. I also question the accuracy of their scales. It certainly made my flight MUCH more expensive than originally anticipated. In fairness, I will note that the luggage check-in attendant did give me a small break on the overage price.
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