Early morning and late night front desk staff are great! Midday staff, rude on several occasions and not just with me. But I don't blame them, I have witnessed on a couple occasions where the housekeeping manager was rude to them in front of guests. I only know he is manager of house keeping as he was directly rude to me. I had moved rooms and brought the towels with me as I recently washed them on my own accord. I had to check out of my room at 11am, then move into my next room at 3pm- though i am sure there was a room ready prior to check-in. But when I got into my new room, I already had a message waiting on the phone from him telling me I was being charged for the towels even though I was still in the hotel and had made another reservation for 4 nights. Then he called again and when I picked up, he sternly questioned me about the towels and when I had told him I had them and just washed them, he hung up the phone.
Hidden fees: $20(+tax)/ day for parking, $50 mandatory deposit, $1.50 in room safe fee (there is a safe in every room so you have to pay for it even if you don't use/need it).
rooms are nice and they are in the middle of more updating as they remodeled both elevators during my stay. Plenty of free use computers- though printers didn't work the full two weeks I stayed.
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