Kolkata to Pune. I purchased 17kgs extra for Rs 6800 and apart from that I went through humiliation at the airport because again I had to pay Rs 2500 for an extra bag. These people don’t get that if a customer is purchasing 17kgs extra thats but obvious that he/she will keep that in an extra bag. Worst experience. Very rude airport staff. Rather than explaining the staff started arguing that you have to pay otherwise we will not get you on board.
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