My parents and I have stayed in this particular Holiday Inn during our Christmas vacation in December 2011 from North Carolina. We are very impressed by the professionalism of the staff, particularly the Hotel Manager, Ms. Juicy Villanueva who went above and beyond her call of duty to accomodate us, and make our experience truly memorable. She is an ANGEL! In addition, the rates are reasonable; complimentary breakfast is excellent; the rooms are cleaned/nice/stylish, and the location is superb! It is right in the heart of Times Square. My family and I would definitely welcome another amazing experience in this hotel. We highly recommend it to anyone.
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