I just returned from a 4-night stay at the Palmer House. WOW what an unexpected surprise. This beautiful and historic hotel was the perfect place to stay. I was there for a conference that was held at the hotel. Even when my reservation got messed up, they upgraded me (free of charge) to the Executive Level which included breakfast and light dinner each night (the exclusive "Black Key Card" was a nice perk). I had this hotel booked since July and after reading many of the reviews I was a little nervous, but I am not sure what all of those people were complaining about. The hotel was beautiful and lived up to every expectation that I had for it. A grand Hilton property! The location was perfect and in the heart of downtown. As with most of Chicago, this is a pricey place and the conference rate made it manageable, but I know that I will be back!
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