We visited this hotel for two nights during a four night trip to NYC.
They had a room ready for us when we arrived at 2 pm, though the front desk staff were not overly welcoming or friendly until we made the first move to 'cheer them up'. We had a room overlooking Broadway and could see Times Square off to the far right, and were located on the 18th floor. It was a smoking room, so there were a few burn marks here and there, including in the blackout curtains which would glow like stars in the sky when the morning sun would rise. No coffee maker in the room. The decor was quite tired and dated, and just felt kind of 'dingy', not the kind of carpet that you want to walk around on in bare feet. Good things - tv was a nice flat panel, and the minibar was nice to have too (but expensive of course). It was nice that the window opened. The front desk had said the hotel was completely booked, but in the room I did not notice any noise from the hallways or rooms around us; it was nice and quiet.
The 2 lifts from the lobby to the street level were often busy, but we would just use the stairs if it too congested.
I don't think we would stay here again unless we got a great deal. And I have no right to complain this time either since we only paid $159 a night, and I know that is great deal (but after two nights here we stayed two nights at the Millenium Broadway for the same price, and comparing the two, the Millenium was far superior in all aspects).
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