Zero/Nill/Null/None customer service
Am not sure if there is such thing as GHDHair customer services!!! I have received my GHD straightener and I could tell immediately that this was either a second hand item, or an item that was returned by another customer. I found finger prints and also the package was damaged which I had no doubt this was not a brand new item. I have emailed the so-called GHD customer service twice (via their official form in their website) and to get some explanation as why they sent me a second hand item and to this day I have received no response. This action from GHDHair customer service proved to me that the item was in fact a second hand item. I am not sure if I should return it back but without any response from them I am afraid I may lose my money too if I do so.
Hence, my question to everyone here... Is GHDHair an scam company as I don't seem to get any feedback or response from them.
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