We stayed at this hotel for about 7 nights towards the end of June/early July. We truly enjoyed the restaurants and shopping in the area. Oak Street beach is approximately 7 minutes away by foot. The beds are extremely soft and comfy. However, if you suffer from back issues like myself - slipped disk, you might want to reconsider. The hotel room was super clean and the mini bar was well-stocked. We did take a few items and they replenished it the next/same day which was a nice touch. There was no tub in our room but the "Rain" shower was nice. Room service was great and the bell-hops were so pleasant and helped to give us clear and concise directions.
Breakfast was really good. I had the Eggs Benedict with the Spinach and my husband had the Texas cherry chocolate french toast. Our waiter Andre was by far the Most Polite we've met in all our travels. We were saying that if we ran a restaurant, we would offer him a position! The orange granola pancakes we had on another day was so fluffy and sweet. Mmmm.
The housekeeping and room service staff were so attentive and were all smiles. They even remembered us and thanked us for the small token/tip we gave them. You almost feel like you've known them for a while.
There are a few things to note however. The internet is charged at $9.95 per 24 hrs. What we did not know was that it was PER device. We were charged twice on some days as we were connected to the Internet using our tablet and the occassional phone. So please be careful. We were advised that it is in the hotel terms and conditions so we were obliged. The reception did take 1 internet charge off the first night.
Secondly, we ordered room service at around 1025pm one night and we were advised that we could only order from the late-night menu. It clearly states that the late night menu is from 1045pm. There were only 4 things to choose from, one of which was a cheesecake and there were nothing fish/vegetarian. We decided to skip it altogether.
The John Hancock centre is located on the next block along with Jamba Juice or a beautiful Italian cafe/bistro L'Appetito for a quick breakfast. There is also the cheesecake factory for the little indulgence late night. The hotel is very close to many fine dining restaurants like Joe's Seafood and Prime Rib, RL restaurant, etc. The great deep dish pizza restaurants like Gino's East, Uno, Ora or Giordanos are also walkable.
The hotel is reasonably priced. considering its charm, cleanliness, and great location.
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