I spent a week at the Westin Hotel in a King Corner suite which is normally priced at a rate of approx $500 per night. I found the room well accomodated but for big money, I believe there should be more attention to the finer details. Such as providing free Wi-Fi and perhaps putting china cups out for the drink facilities. Having paper Starbucks cups was a poor showing.
Some of the staff are very friendly and accomodating, such as the concierge and the front desk but I found the bar staff in the two bars very arrogant and pushy. They need to realise that their customers are paying good money to stay in the Westin and should show some respect. That's why I didn't leave a tip on the bar. What goes around, comes around!
The hotel room was always kept very clean and tidy and the bedding was changed almost every 2 days. Even after a late 'do not disturb' start to the day, we returned to find the room well serviced.
Finally, the hotel should review their pricing for the mini bars - absolutely outrageous.
hotel reviews