I spend much time on the road and also like to stay in nice hotels when I travel. I chose this hotel because for this business trip I was traveling with my family and wanted a suite with a door dividing the two rooms to accommodate my daughter. There are not many hotels in SF that have this set up at a remotely reasonable price, so Monaco it was.
As mentioned by many others, the staff are attentive and very nice. I stayed in a deluxe suite, which was nice - size very large, though when pull out sofa was pulled out, it was impossible to cross the living room and actually exit the suite. Just as the "W look" has gotten a bit tired as it's been adopted by other hotels, the "Monaco-look" (hipped-up Renaissance Italy) seems even more tired. Many minor annoyances in the room - toilet clogged up twice and the electronic door would fail to recognize my key daily despite protecting it from demagnitization.
The bigger issues were amenities - breakfast at the Grand Cafe really is not suited to business travelers - very limited menu, very expensive, notihing really remotely healthy. The location of the hotel is actually NOT great - borders on the popular union square area, but really more firmly rooted in the Tenderloin. Homeless beggars are incessant, and any walk to the MUNI/BART or convention center is either very indirectly routed around tenderloin or directly through it. And I used to live in SF, so I know t he city well...Other "frills" seemed tired - the animal print robes were actually very old and not soft at all, etc.
So all in all, a pleasant stay, but given the myriad of choices in SF, I'm not sure I'd be back.
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