I used to work just across from this hotel and when my colleagues from abroad asked me to book an affordable hotel with a good location, this was always the perfect place. Located just across from the Penn Station, it is nearly impossible to find hotels in NYC anywhere near this price range. However, every single words that travellers wrote is true. The hotel is extremely old and not really maintained well. When a hotel has 1700 rooms, it is not easy to maintain. I have been to one of the rooms where my friend opened the window, but was not able to close it!
Well 1700 rooms explains everything about this hotel. The staff are extremly busy since there's always a line of people checking in and out. There's always bunch of groups which will make the hotel lobby look like Grand Central Station. But if you are in visiting NYC, I believe those things should not really matter since you'll be spending most of your time outside the hotel. If you are looking for a hotel nice and quiet, looking for somewhere to relax, this is not the one. Of course, I do not think anybody coming to NYC will be expecting that. But if you are, I would recommend hotels in New Jersey which offer far better rooms and service at more affordable price.
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