I chose the Essex Hotel for my first trip to Chicago for its location, and the amenities it described on its website.
The location could not have been better, but we were disappointed with our room, and felt a little let down based on what we thought we'd be getting. The room was spacious, but pretty outdated (especially the bathroom, that was in pretty rough shape, although in working order and clean). We had a fantastic view of Michigan Avenue, and were greeted by friendly and courteous staff, even when we checked in at 2am.
Overall, it was ok - ok enough that when I return to Chicago in a few weeks, I will be staying there for a second time.
Great location and friendly staff help you to overlook some of the "quirks".
Side note though...the "American Gothic" print over the bed was a little creepy. :P
hotel reviews