My husband and I recently traveled to the Azores and arrived home over a day later due to the flight delay of SATA Airlines. I would not recommend that anyone fly with this airline. If you travel with SATA Airlines expect very uncomfortable seats with little to no leg room, extremely limited selection of beverages, No international entertainment with limited Wifi connectability, lengthy flight delays, and No reimbursement for extra expenses caused by SATA. When my husband and I were traveling home from Ponta Delgada to Boston, the flight was delayed for 2 hours before we could even board the plane, so we arrived over 3 hours late into Boston and missed all of our connecting flights to Maryland. We both ending up missing a day of work, since we were placed on stand-by the following day and had to pay out of pocket for a hotel room in Boston that SATA Airlines refused to pay. After reading other reviews, I now see that this airline does not care about customer service and since they do not accept responsibility for their company's repeated flight delays and customer's out of pocket expenses caused by them, they will eventually go out of business or be bought out by another company. I do not recommend SATA Airlines to anyone.
airlines reviews