My wife and I stayed here for one night on March 28th. When we checked in, two lights weren't working which made it pitch black in the bathroom. The caretaker was not on site so we had to move our stuff to another room. The guy at the front desk said, "I'm sorry, but you booked on Hotwire so we can't give you any kind of discount". I understand that, but no discount in the restaurant (which we gave our dinner and breakfast business to)?
The stay was.... okay. I wanted to like it, but it kind of had that "We're a boutique hotel because we're sparse and paint the walls crazy colour feel" rather than "We're a boutique hotel because we're actually really nice and unique".
The worst part...
As mentioned, I booked this trip on Hotwire so it was pre-paid in January. A few weeks after coming home, I find on my statement that the hotel has charged me $103.38 for who knows what!! Since then, I've left two messages with their accounting department with no response. It may have been a simple error, but I would expect them to clear it up much sooner.
All in all, this stay was full of inconveniences (including a major financial one yet to be settled) that nobody has offered to compensate me for.
The restaurant was good, though.
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