TV was delivered to a completely different address. It took ages to convince Argos that we never did receive it. Finally a friendly neighbour told us that the tv had been literally dumped in their driveway (several hundred yards away from our house). Argos were apologetic and promised a £25 refund for our trouble - I got an email saying they'd processed our refund but we never did get it. When I called to follow up I was told that they had decided not to give us the refund after all because we had officially 'received' the tv! I was upset and angry that they hadn't even bothered to tell me this (I only found out because I'd called to follow up) so they hung up on me. Second person I talked to (to complain about the hanging up experience) was very apologetic and promised a refund would be issued, but I'm not sure what to believe at this point. I do not recommend shopping at Argos online - the trouble we have gone to over this far outweigh the benefits of a cheaper deal.
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