My wife and myself stayed at the Casablanca for 4 days the first week of December. My wife had never been to NYC and I wanted to be sure she enjoyed the trip. I read Trip Advisor
religiously to find hotels and noticed they were rated #1 in NYC. This is the first #1 rated hotel I have ever stayed in. We had the "Kiss" package with a king bed that cost $445/night.
We arrived at 2:30 and were told check-in was not available until 3:00. We looked around the hotel until 3:00 when we were told our room was ready. The room was not very large but most rooms are not big in this town. The package comes with rose petals on the bed, Hershey Kisses, and a few other items. Nice touch. The hotel is 6 stories in a square shape.
We stayed in an inside room which faced a small courtyard and was very quiet. Some other readers say the outside rooms are a little noisy since they face the street. The breakfast was very good and included in the rate as was Rick's wine and cheese social every day at 5:00.
The employees were very friendly and helpful from housekeeping to the front desk to the breakfast room. You can't beat the location which is right around the corner from Times Square and the New Years Eve ball. They do have a NY Eve's party on the rooftop to see the ball drop which is a great idea since you don't have to fight the crowds. You can walk to the subway and all the theaters on Broadway. We saw Wicked which was excellent. I would recommend John's Pizza, the best pizza I have ever had, and Tony's Italian next door. They also had free internet in Rick's on the second floor. The only complaint we had was the heat was not working. I was told the heat is not turned on when the ouside temperature is not below 48 degrees but they would turn it on if we needed it. All in all a nice little hotel with a great location.
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