Upon check in, we were assigned to one room, then told it was near the highway and very loud, would we be interested in another room. Hmm, why even ask?! We were there for TCS Nationals, with our team. A block was reserved several months in advance, however the rooms were scattered across the facility. We were not told there would not be breakfast provided.Wi-fi was not accessible. Had to request towels EVERY DAY, we were there 5 days! No refrigerator in room, and $20/day if we wanted one! Ice machines didn't work! Ants in the bathroom! Shampoo, soap, etc., only left on 1st day, for family of 4! Rooms were not cleaned until 4 - 6 p.m. daily! (Not acceptable!)
Soccer teams arrived toward the end of our stay and were very loud, obnoxious... looking in windows, knocking on doors, running up and down hallways, stairs, yelling all hours of day and night and nothing was done, however security came to our rooms and called our parents, when our children were not the problem.
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