St. Croix to San Juan. The flight was fine - customer care before and after was sub par. At checkin I was refused checking my bags through to my final destination. My printed itinerary showed entire route attendant didn't care. Called United my connecting airline who acknowledged everything was in place and correct they called Cape Air. Response they still didn't care would not make the change. We had to get our bags in San Juan go back to United check them through go through TSA again and run to get on the plane. I am not a fan of Cape Air they had the power to fix it at check in and refused multiple times. Lazy, Uncaring and not my problem, was the attitude. never again.
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