I have been an SPG Platinum member for the last three years and the service from this hotel is why i continue to support the brand. I was upgraded immediately when i arrived with my family and thanked for my level. They went above and beyond to make sure i was satisfied with the hotel. The concierge was very helpful in helping us organize our trip. The room was very clean and comfortable and you would expect from a W. I havent had a reason yet to question my preference for Starwood. Thank you.
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