NO WHERE TO STORE LUGGAGE ON ARRIVAL DATE OR DEPARTING DATE. -
We arrived to find the new owner installed about 15 TINY LOCKERS for 145 rooms to hold your luggage for early check in. The day of check out, if there is no locker available, you have to drag your luggage around NYC.
The lockers cost 5 dollars per day, AND....if you have two bags and shopping bags as I did, you will pay 30 dollars for your luggage to be held on your last day before you catch your flight.
With 4-5 family members, that adds 80-100 dollars spent.... where all other hotels offer this service for free!
IF YOU CAN'T GET A LOCKER, YOU ARE SCREWED!
Have fun lugging your luggage possibly in the rain all over NYC!
NO SLEEP!
At 1:30 am, a trash truck picked up trash on the street and then food drop offs for bars and restraunts occurred all night long. This windows, and above the average NYC noise level. I got about 2 hours sleep.This lasted ALL NIGHT LONG!Literally. IT WAS A DISASTER! wE FREQUENT NYC SEVERAL TIMES A YEAR AND HAVE N EVER LOST SLEEP TO DRUNKS ON THE STREET AND TRASH TRUCKS!
GOOD REVIEWS ARE DECEPTIVE BECUASE THEY ARE WRITTEN BY THOSE WHO HAVE STAYED ON THE BACK OF THE HOTEL. THE REMAINDER BAD REVIEWS ARE WRITTEN BY THOSE WHO HAVE FRONT STREET ROOMS... AND...KNOW WHAT THEY ARE TALKING ABOUT!
NOW EXHAUSTED.
REQUESTED A ROOM CHANGE , GOT IT, BUT NEVER RECOOPED LOST SLEEP WHICH COMPLETELY RUINED THE TRIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NO BELL BOYS TO HELP OLDER PEOPLE WITH LUGGAGE.
ONE WOMAN in our elevator complained that her ROOM HAD NO AIR... and their response was the windows open! Great......more noise!
second room was nice but to no avail. We were beyond exuasted and had a miserable time.
I WILL NEVER STAY AT THE ST JAMES AGAIN!
Terrible, awful no good rotten experience!
NO REFUNDS OR DISCOUNTS FOR THE HORRIBLE EXPERIENCE WERE OFFERED!
They should drop their rates to 100 per night. I am sure it is quieter at a youth hostel!
NEVER AGAIN!
NOT EVEN A 1 STAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DON T' MAKE THE SAME MISTAKE WE DID! TRUST THE REVIEWS!
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