Birmingham to Faro. Worst experience me and my partner have ever experienced. My partner is 31 weeks pregnant and we were off to Faro with our 2 year old for her first holiday. Our flight was delayed by 2.30 hours so we were at the airport for 7+ hours to then be told because my partners fit to fly letter is 8 days old rather than 7 we cant go - on your website it does say it should be within 7 days, but due to weekends and how the community midwife works by us we got it 8 days before as it states on jet2.com it should be under 16 days old from signing date so because we went for 7 days her letter would only be 15 days old on returning. Extremely stressful as we should of been asked at checkin 7 hours earlier and we could of gone hospital to try and get a emergency one. So we reschedule the flight for the next day after spending all night worrying about all this we managed to get a new note. So we get to Faro and are told our transfer to hotel we paid for the day before isn't available even though 2 airports Birmingham and east midlands said it would be there so we had to pay 80€ taxi. We get to the hotel at 8pm and the guy at the desk said weve gave your rooms away because we didn't think you were coming it had only been 20 hours from when we should of originally arrived - jet2 should of informed them.
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