We booked a 1 night stay through Priceline because we arrived at LAX close to midnight intending to depart for parts south the next morning. We took a complimentary shuttle from the airport to the hotel but the schedule seemed a bit slow. The shuttles for other properties came by more often.
It’s a big property with a spacious, grand lobby. Even at the late hour several people were checking in. There was actually a short line but otherwise check in was smooth
We didn’t realize that the bar closed at midnight. After dropping our stuff in the room we were disappointed that we couldn’t get a night cap at 12:20 a.m.
The beds were comfy. The pillows were awesome. The mini bar was fully stocked, although we didn’t indulge. The bathroom was nothing great. Everything was clean.
My husband & father slept in but I took advantage of the outdoor pool and hot tub on the 3rd floor in the back. The pool was shaded & cool in the early morning. The hot tub was only warm and there weren’t many bubbles. It still helped work out some of the kinks caused by our cross country flight. The back of the property vista was not peaceful or serene. Final approach to LAX was directly behind the hotel. Planes were only a few hundred feet above the ground and it was LOUD. You can’t blame the property; it was a convenient airport hotel.
After indulging in the water, I had to go pick up the rental car. I had planned to take the hotel shuttle back to the airport, then board the rental car bus. The concierge told me to only take the shuttle to the other hotel serviced on the route, then walk across the street to the rental car place. What a great suggestion! Saved me at least a half hour.
Before I left I had told the valet what I was doing & when I returned with the car to pick up my family he let me leave it while I collected everybody without charging me $26 or forcing me to self park for a lesser fee.
I had promised the valet I’d hurry so I was annoyed that the bellhop took his sweet time. After waiting more than 25 minutes & calling a second time we chose to schlep the bags downstairs ourselves which I hadn’t wanted to do because my octogenarian father can’t carry his own bags My husband & I each had to wrestle with the bags plus carry-ons for 3 people. Once we exited the elevator, a bellhop came running towards us. For the last 10 yards to the car, we didn’t need him & I would have resented having to tip him. The valet was right there as we approached the door so he got a much bigger thank you.
Days later when we were trying to return the rental car, we got turned around after getting gas so we pulled back into the Westin to turn around safely. I was pleasantly surprised when the valet remembered us & happy that he chuckled at our unconventional solution to a traffic dilemma.
Overall it was a nice enough place but I would never pay the regular rack rate to stay there. It wasn’t that good but it was convenient.
hotel reviews