I am a loyal customer of carphone warehouse Purchased a Pixel 3a at the end of may. After 5 weeks the microphone failed in outgoing calls. I returned the phone to be told that I missed the replacement window by a few days and the technical team would be required to be allowed the opportunity to repair the phone. Completely unhappy with the situation I had to hand the phone over. 10 days later the phone was returned to the shop and on picking the phone up was told that the technical team had cleaned the microphone and it now worked. I also noted that on the screen that the device had a factory reset and software reinstall. I got the phone home and noted that the phone was up to date on the latest Android version, but failed on each attempt to update. I've had the phone back less than a week and the microphone has failed again. This is a brand new phone that is clearly faulty and as such after five weeks should have been replaced. Not fixed. So dissatisfied I have to now once again return to a store and go through this rigmarole again.
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