I booked thru a company website and was not aware that by having my aunt meet me in town and stay with me we would be charged additional fees. I'm not sure what the fees were for. The king sizez bed I reserved isn't what I got so I ended up sleeping on an awful pull out bed. The soap, coffee, towels, wash cloths that were used were never replaced. The location was nice, but for the price of this room I would have been much better off staying in a Sheraton or Westin. I tried to send an email to their customer service, but couldnt find an email address on their site. Maybe they don't want to hear about their bad service??
hotel reviews