I would love to rate this higher but three strikes and your out in my book. We used to stay here in the past however due too poor service we stopped coming to MGM. We have been going to the Wynn ever since very nice hotel however the crowd was a bit too old for our taste. We decided to give Signature a try three weeks ago, on the second day my wife's phone was stolen by the pool. The security dropped the ball and missed the chance to catch the person who they have on video. That cost us $199.00 to replace. We came back to Signature this week for a convention, they over charged for the room would not extend our stay and In fact when I told them we could book the room on Expedia for $120 per night they could care less. Instead we checked out moved to the Cosmopolitan we now have a room on the 37 floor over looking the Bellagio with a balcony and a tub that over looks the fountains. They could care less they lost us as clients. We will never return to MGM. Lousy service at the front desk in the morning cost them money. Much deserved credit goes to David and Serge in Tower 2 who checked us in, they no how to treat a guest, I look forward to seeing them over here at the Cosmo as for the front desk girls in the am, you would be fired if you worked for me.
places reviews