Great room, nice lobby, pool & spa excellent, friendly nice helpful staff , amazing window in room to look out of, great bedding and pillows. Locals consider this area bad but it isn't. Location fine, good freeway access. Parking lot is a problem, no shade, prior to getting into your car expect a 10 minute cool of time because phoenix is HOT.
But that is minor,compared to the problem with the restaurant. NEVER NEVER NEVER pay cash in this restaurant because if you expect that they will return with your change, you are their next sucker. This also goes for the bar in their lobby. Do not pay cash, your change is theirs. Ask 5- 10 times but your change will not be returned, tip them 20% and they will turn their noses up at you. My husband and I take turns paying so we ate 4 meals before we realized that we had been dupped $97.00 in unintended tips. 2 of the meals were for all inclusive breakfast. Our $47.00 lunch cost $100.00 after the forced tip. Charge it to your room, pay via credit card ---Do not pay cash. Same goes for the in lobby bar. These people for some unknown reason think they deserve double pay. If it comes to paying in cash and leaving no tip, leave none, they deserve none. I consider calling the cops after asking 8 times and waiting 45 minutes receiving no change, but I was on vacation, didn't want to make a scene and had to see them the next day for the inclusive breakfast. All could have been avoided had I charged it to the room or paid via credit. NEVER NEVER NEVER pay in cash.
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