We felt very mixed about this property, so decided to share the pros, cons and tips....
Pros: comfortable lobby and computer access, fitness area, pools, Starbucks on property, views of harbor and city, walking and biking paths in area all very nice, many of the employees are very helpful and the front desk manager was willing to move us to a better room given an initial mix up. There is a good restaurant and also pub on property, although pricey as would be expected. The Island Prime restaurant is about a half mile walk and nice.
Cons: right next to airport, so you will hear planes, although not all night long...quiet from around 10PM to 6Am and some rooms better than others, 3 miles from downtown limits ability to walk to Gas Lamp district and more restaurant choices, very dated and in need of updates (popcorn ceiling still exists and remnants of old smoke, faded couch, old tub/shower, just run down, most rooms very small). This is really a conference hotel and works for that purpose, but if we were coming for fun it would not be the first choice. Downtown or better beach location would be nicer. No pool bar service or even self-serve water at the pool while we were ther in Oct, which was a surprise.
Tips: you really need to understand the geography of Harbor Island and the Sheraton to successfully select the room you want. The main building is known as the Marina Tower and most of the rooms here are very small unless you opt for a suite(our suggestion if you're here for more than a day or two). The marina and pool and possibly bay view is on one side and quite nice, although lack the city view if that is important to you and you will receive afternoon sun. The side facing the city is nice although also looks over a parking lot and another marina and you will have morning sun. There is a separate Bay View Tower a 5 min. walk from the main building with larger basic rooms and either a marina or a bay view, but this property has a much smaller pool and fitness area. The walk between buildings is close and along the marina, so fine.
This hotel is worth it for the $119/prepay rate we saw online the day we arrived; I wouldn't spend much more than this for basic room....certainly not worth $200 or more!
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