I sort of hate to give this spa only two stars, since the facilities are gorgeous. We had a lovely day here - the rooftop pool is nice, and we really enjoyed the indoor and outdoor jacuzzis. A minor annoyance was the fact that about half of the seats at the pool were cabana style, and were pay-only. Given how expensive the spa is, it felt grubby to be asked to also pay for a cabana at the pool. Even more annoying was at first there weren't enough lounge chairs, and even though 2/3 of the cabanas were empty, we weren't allowed to sit there. I saw some people perching at the side of the pool on a towel - they didn't look comfortable.\n\nThe real reason for the low stars is that the treatments were mediocre. I had a deep tissue massage and my friend had a regular signature massage -- and both were lame. I can't speak to the details of hers, other than her disappointment, but mine was sort of a joke - the masseuse hit the exact same spot in my mid-back OVER and OVER - so I got some \"deep tissue\" on this one place and nowhere else. He also had one or two bizarre techniques (I could sense his arms moving rapidly/wildly) that accomplished nothing, and he didn't get into my upper shoulders AT ALL. He also spent at least 5 minutes of the 60 draping me, adjusting the bed, moving towels around, etc. It felt like too much wasted time. I don't need my leg perfectly wrapped - just dig into my muscles, please.\n\nI've had amazing messages at the Setai in NY, the Wynn in Vegas, etc., so I know what to expect and what a good deep tissue massage is. This was not. I feel a little bad since the guy was nice, but when you're paying $211 for a treatment, it should be amazing.
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