AVOID THIS COMPANY
Ordered a phone on Wednesday. Arrived on Thursday. Screen developed a crack on Friday (no drops, no bashes etc). Obviously a manufacturing fault so thought no problem to exchange.
Couldn't get through to customer services on phone so resorted to Twitter customer services who said no problem, return it for an exchange in store.
Went to the store "sorry, we can't exchange it. Try Google"
Got back in touch with customer services who have now done a 180 and said that despite the crack developing through no fault of my own, I'm now left with a 24 month contract phone with a cracked screen on day one.
Refusing to exchange it on 14 day policy and I can't cancel contract as I've used services.
Absolute shambles and a scam. Will never ever use them again
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