My Mum and I went on a trip to NY and stayed in 3 different high-end hotels - this was by far the worst. The decor in the room was seriously awful (well, if you like the bordello look you might enjoy it - bright red and blue velvet with shiny black edgings and dark panelling) You could barely see a thing in the room. Also a lot of the paint and furniture is very worn. We had a suite Ie separate bedroom and lounge, but the bathroom was so minute the 2 of us couldn't fit in at once. There was no bath (although oddly they supplied us with bath salts). The wifi only worked intermittently in the bedroom (ie if I held my ipad at just the right angle) and it is the only luxury hotel I have ever heard of that actuallky charges for wifi (actually we got charged the daily rate 3 times on some days, though the hotel did deduct all these charges when we brought it to their attention. The rooftop terrace restaurant is lovely but other than that, and the ability to access Gramercy Park, couldn't find anything to like about this hotel.
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