I wish I could give Maggiano's a higher rating! The ambience of Maggiano's is awesome. The lighting is perfect and the woodwork makes for the perfect classic Italian vibe. Also, a huge plus for Maggiano's is the Classic Pasta menu. For around $10, you get a meal there and a fresh packaged plate of your choice to take home.\n\nUnfortunately though, the menu is extremely basic, the food is mediocre at best, and the service is sub par. I have been to Maggiano's five or six times hoping that something will change, but to no avail. I always leave feeling dissapointed that my experience wasn't something more.\n\nMaggiano's is also notorious for having a long wait and then missmanaging wait times. I've witnessed hosts getting chewed out on more than a few occasions. My boyfriend and I even had our Open Table reservation cancelled without our knowing last minute by them!\n\nLast, a bit of the charm was lost for me when I learned that they are managed by the same company as Chili's. This was the nail in the coffin. Just another Italian chain.
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