Very disappointing, I do not recommend this place. Sad news is the fact that I was Hyatt fan. During our four days stay so many things were wrong that I can not begin to list them. My wife and I decided to ignore them all and enjoy our little vacation,
1. Room was dirty(many stains on furniture and ceiling). The glass of juice that we had the first night was placed out side of the main door and no one picked it up for 4 days !!!!
We had an extra roll in bed for kids and the maid would not make that bed !!!
2.We called for microwave it never showed up !!
3.Had to wait 45 minutes for valet that I had called ahead of times to pull my car, coming to find out they forgot to pull my keys from board but every time I asked the valet guys they told me I was next.
4.We ordered milk and coffee from their coffee shop and noticed that the latte taste different and milk is runny. (they decided for me that skim milk is ok) I was told after the fact that they ran out of whole milk. Funny part they asked when I ordered %2,whole or skim !!!!
and etc......
hotel reviews