This grand old hotel has a remarkable lobby and impressive public spaces on the main level. However, when you go up to the rooms they are tired and shabby. We were on a different floor from our friends and they actually had to ask for a bed skirt and for a large piece of furniture to be moved. Our room was adequate and had a thermostat so we could keep warm (it was cool and rainy in LA in February). For the money we spent we expected something better. We found the food to be expensive but pretty good in the main dining room. The front desk staff were too busy to give better than average service. The main floor areas of the hotel are vast and cold. The location was good for access to the Jewelery Exchange and the Cathedral of Our Lady and you can walk to the Staples Center. The doorman arranged for a driver to take us to the Getty Museum also, which is a very worthwhile experience. We took a guided tour of the city by bus but we had to get ourselves to the pick-up point as the company didn't come to the Millenium Biltmore. Just as an aside, the hotel shop is well-stocked and friendly as well as convenient. The hotel bar is quite small and gets too crowded and noisy to enjoy a cocktail.
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