I attended a business conference in this hotel, and decided it would be convenient to stay in the same hotel where the conference was being held. As it turns out, this would be one of many reasons why I was glad that I stayed here.
I arrived early, at 10am -- way before the 3pm check-in time. I was just going to sit in the lobby and get some work done, but decided to check with reception regarding what time I would be able to check in. As it turns out, they had my room ready, and I was able to get checked in at 10am. No additional charge. WOW!!
The rooms are nice, and fresh. The decor is mildly contemporary. The view from the room toward the north was very nice. The bed was comfy. And the food in this hotel is really quite good.
Then there's the fitness center. It's huge. Very nice, good equipment, almost anything you might need. LOTS of cardio equipment. Well lit, clean, and well-maintained. Lots of glass to the south along an entire wall in the fitness room. And it overlooks a lap pool. A little bar near the pool has little misting nozzles above the stools, to keep you cool from the hot, intense sun. Great idea.
Just about the only thing that I found to be slightly irritating are the elevators. This is a tall building, and the elevators move fast. On one trip down, I had to endure 8 or 9 stops along the way. The elevator is pretty herky-jerky, and I got off with a strong case of vertigo. Here's how you can prevent it: There are two sets of elevators. One set services the top set of floors, and the other set services the bottom set of floors. What I discovered was that my room was only one floor below the set of rooms serviced by the upper elevators. So after my vertigo experience, I would walk up/down one flight of stairs to the elevator that services the upper floors, so it was a non-stop ride. That ended up working quite well.
They have a smart green hotel program that rewards you $5 per day that you don't require housekeeping to enter your room. This is a very smart idea that I wish more hotels would implement.
The entire staff at this hotel is very friendly. The service is excellent. The hotel is fresh, clean, and nicely designed with great views. Excellent location near many restaurants and the Diamondbacks stadium. What else could you ask for in downtown Phoenix?
Would definitely stay here again.
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