Despite being literally just steps from Times Square, the location is not the most outstanding attribute for this hotel ... rather, the service is. The front desk staff multitasks, one minute bellboy, the next waiter and then concierge. That actually works well for service though! As they remember the details about what guests like.
And, for those trying to save money, the 24-hour coffee/tea/cookie service available is a big plus, especially since it includes 10 or 12 kinds of tea and flavored coffee. I expected a regular ol' continental breakfast in the morning, but was pleased to find really fresh fruit and low-cal yogurt. And the afternoon wine & cheese service was unexpected ... my husband thinks we saved $30 each per day just in the snacks & drinks you don't always realize you need to grab!
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