I am fuming. I tried to cancel my broadband. The advisor on the phone said they could not find my account from the post code so I gave them the imei number on the hub. They found my account, he asked me to confirm my address, date of birth and the last four digits of my bank account , which I did, however he then asked me what year and month I joined, because I did not know he would not deal with my call !!!!!!!!! what a absolute JOKE , would you not think that all I had confirmed already was enough. I will have to go to a store now which is not convenient at all for me at the moment.
company reviews