I will start by saying that the Staff at this Hotel are nothing less than fantastic. They are polite, helpful and accomodating.
However, this place disappointed me very much. I expected Hilton Quality, instead I felt as if I was at a Quality Inn.
The room was O....K....nothing to write home about. The shower did not work properly, 1/2 of the hot water ran out of the faucet and 1/2 came out of the shower. The Mini Bar was less than adequate and the cleanliness could have been improved.
Walls are very thin, you can hear other guests cell phones ringing and alarms going off.
Not to mention, at the bargain discount rate of $260 per night because I was attending a conference, the only thing I got for free was internet access. Normally this is $12-$15 per day. Also, how behind the times to NOT have Wifi in the room??? Only in the lobby!! Even the suites used for business didn't have WIFI and the cable connection was no where near the conference table... that is really a genius design!
To use the fitness center cost me $15 per day but they gave a break, 3 days for $35. Great cardio equipment and lots of freeweights, but clumsy and outdated nautilus equipment.
Not to mention...in the height of H1N1 season, no hand sanitizer or anything to wipe the machines with in the fitness center. Talk about a Petri dish of viral bacteria!!
Room service? Better take out a 2nd mortgage on your home. 1st night in I ordered a sandwich to my room...Just a sandwich, no meat in it, just veggies....and a glass of water...$37.00
Last day I splurged and ordered breakfast in. Spinach omelet, home fries, toast, strawberries and coffee....ready? $67!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It was highway robbery if you ask me. They should be ashamed of themselves.
a Plus I will give the hotel is that the lobby and common areas do have hand sanitizer machines and there is a Starbucks in the lobby. Although it cost me $17 for a latte, water, banana and oatmeal, I will say that is pretty standard for Starbucks anyhow.
the area is a bit on the rough side, so don't walk outside alone unless you enjoy being molested by Panhandlers.
I would say save your reservation for the Marriott. A classy and well organized and clean hotel with free fitness amenities and reasonable fees for what you are getting.
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