The Grand Hyatt is situated next door to the convention center and across from a local mall. The Alamo is two blocks away. If you are in town for a large conference this location is convenient. If you are in San Antonio to stroll the Riverwalk, it is decent, but there are better locations and hotels available.
Our room was on the small side, but with a decent sized bathroom. However, the bathtub was rather small, even for my 5'6" frame. And it's depth only allowed the water to submerse the bottom portion of my bottom and legs. The bathroom blowdryer smoked, but was quickly replaced. When the bathtub did not yield hot water for 3+ hours, we were moved to another room and given free breakfast. The provided shampoo/ conditioner/ body lotion smelled like durian, so I stuck to the toiletries I brought myself.
The beds were comfortable and there was a small flat panel TV. The decor is mustard and tan, reminiscent of a 70's faux pas. The ceilings are low, so I couldn't help but feel I was sleeping in a shoebox. I was also annoyed by the price of internet service. Overall, for the price and pomp of a 4-star hotel, I was disappointed.
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