From what I saw and read on the website I thought we would be staying at a swanky hotel with lots of perks. What they didn't say was that the time that I made my reservation, everything that was nice about the hotel was under renovation and my experience would be significantly different. The restaurant was closed, the beach/pool area was closed, no coffee in the hotel rooms, and the worst thing was that the fitness center had no doors so you felt like you were outside. That would have been fine if it was a bright sunny day, but when I was there it was cold, overcast and raining. When I went to the fitness center in the morning it was so cold, not to mention the machines were old, that I didn't feel comfortable to work out. I was staying there for 5 days and wanted to work out every morning, and didn't. Very frustrating, to not have the option to shut out the cold. To their credit, the customer service was outstanding so it was hard to complain, but I feel mislead when I made the reservation.
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