The location of the hotel is good, a few blocks away from Union Square but it borders on the tenderloin.
The hotel was being renovated and only some of the rooms were completed. We were initially placed on the 11th floor and the room was quite dated & basic. Thankfully, we were moved to a lower floor for the duration of our stay.
The staff at the hotel were helpful, but lacking in number. We often had to call the front desk several times to get a response.
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