1. Room door was hung off center so there was a gap between the door and frame you could see through. But they attempted so solve the problem with weather stripping.
2. In room Ethernet cable was broken , and looked like it had been for a while.
3. Wireless Internet speeds were 24 KBS down and 3 KBS up. I might as well have used the post office to send mail.
4. Their high def flat screen tv was nice. Their standard def cable service combined with their signal loss resulted in a lot of distortion and plain old fashioned "snow".
5. The bed wasn't the worst, but it wasn't the super comfort mattress they advertised.
6. The breakfast buffet was a waisted trip. Watery sausage gravy with no sausage in it. No orange juice. They were out of waffle batter. The seating area is right by the front door so you get a healthy blast of cold air (in the winter) every time it opens.
But when I mentioned these things at checkout I was told "I'm sorry", but they just shrugged when I mentioned their "satisfaction guarantee"!
hotel reviews