A friend took me to dinner for my birthday at this location this week.\n\nThe food was great. I rarely eat ribs, but think they have some of the best here. The meat falls of the bone. The sauce is just about right, tangy but not to strong. A plus to the bartender as well, he knows how to mix a good ginger ale.\n\nI want to recommend Rachel,our server, to anyone who goes to this location. Here is a young woman who really knows how to do her job. The service she provides is acceptable in every way so I can't complain. She also did something very special that proves she really listens to her customers when she does her job.\n\nMy friend I went to dinner with is 91 with Alzheimer's. With this illness, this could be our last time she gets to celebrate my birthday with me so it really was important to me that things went well. She let Rachael know that for my birthday she wanted a cake served with a candle. I tried to explain to my friend, Norma, that they didn't do that at this restaurant which I know disappointed her but what could I say. After finishing a full rack of ribs, I could use the excuse that I was to full to have a desert so could get around the cake and candle situation. At this point Rachael asked me if I was ready for my birthday desert and expressed that she thought I'd really enjoy it and she gave Norma a big smile so I said fine. I couldn't believe it when she came out with a scoop of ice cream with a candle in it. This delighted Norma and touched my heart as Norma sang Happy Birthday\" to me. This is service ask for Rachael! She get's five stars!\n\nThere is only one thing I could suggest that would improve my experience at Outback. I think the bring out the entree a bit sooner than I would like after the salad is served. A little more time in between would be nice.
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