After arriving form Dublin and enduring a long delay at airport to see a long queue at reception desk in hotel was almost the last straw. No that was left to the unsmiling desk staff , has anyone ever heard of customer service in this hotel . No fridge in room and when I requested one I was told that would be fine provided I paid 20 dollars , another near arguement and they relented I got my fridge which was really great as the air conditionong was like behaving like an orchestra. Do not buy a ticket from the tourist desk within this hotel , we were charged 145 dollars for a 72 dollar seat for Mama Mia show on Broadway.
The cleaning staff are lovely and do a good job on the rooms.
hotel reviews