We recently stayed for 3 nights at the Sheraton during a family vacation in Boston
Hotel: Very clean, renovated, and well-kept. Checking in and out can be a challenge though as there's only 1 or 2 people in the reception area, and many clients checking in or out. Valet parking at the hotel was at $42/day so we decided to self park at the nearby parking garage along Dalton Street for $30 a day.
Room: Our room was at the South Tower which has been renovated 2 years ago. The furniture/decor was very nice. We decided to stay at the South Tower as we were told that it is bigger than the newly renovated rooms on the North Tower. The bedroom had 2 firm and comfortable double beds. We requested for a refrigerator and a microwave.
There is wired internet connection available however it is for a fee of $10/day. The bathroom was very nice. There was also a flat screen TV.
Amenities: There's a swimming pool which we weren't able to try during our stay. There is free internet connection and Starbucks in the lobby.
Location: Couldn't ask for more. It is connected to the Prudential Centre and Copley Square shopping and dining area. Should you wish to take their subway system (T), it is right there in the Prudential Centre. Famed Newbury street is around an 8-minute walk. For groceries, you can go to nearby Shaws, along Huntington.
The concierge desk was not very friendly though. Twice we have requested their assistance but service was luke warm.
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