reading all the reviews i was very worried. there is good...... lobby and atrium are BEAUTIFUL. suites are..........well.........suites. so they are nice. BATHROOMS on the other hand are TINY. all this wonderful room in the suite but NO ROOM in the bathroom, open the door and you are standing in front of the toilet and in front of the sink. toilet is up against the tub. shower curtain is in your lap.
manager happy hour is nice but people come in dripping from the pool and it's a mess.
from what i have read........yes there are temperature issues. living room was good, but bedroom was stuffy/warm. YES i did get a DIRTY GLASS at the manger's reception. not just hazy dirty but "glob of cheese" dirty. GROSS. floors by the pool stay wet and not cleaned up. elevators the same. i think they are trying to improve.........but need more work. a "manager type" was cleaning up tables, etc. hire some help already. room was really nice, beds were nice. we were by the freeway, not much bad noise. yes it is basement parking, but not bad situation. wish they had outdoor pool. overall, not terrible, but the little things (cleanliness) ...........kinda make a huge difference. registration staff SUPER helpful and nice every time we had questions. eat at papasitos! YUM!
ok that's the long and short of it. questions, let me know! good location for jumping on 635 or 75. not a bad place to stay. just note the down sides to it. i would stay up north in Allen next time, personally.
hotel reviews