Staff friendly, honest and very helpful. They respond quickly to any concern or problem and pay attention to details. Great location, two minutes away from the Galleria mall with tons of dining options around it. Complementary internet connection (no wifi though, only cable), free parking (shaded parking is also available).
Room was decently clean, beds were comfortable with the exception of the sofa bed. Just one observation, the carpet was not very clean, it probably needs some shampooing. No one would probably notice, I found out black spots on my small baby cloths whenever she crawls around the room.
Overall, I recommend this hotel, good value for money...
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