When I contracted BT internet and fibre broadband they said “sit back and relax we will take care of everything and contact your previous provider for you”.
Now my previous provider is charging me extra months of service because BT didn’t do the communication. BT customer service can only say “apologies I understand your frustration but you must speak with your old provider”.
I would rather stayed with SKY because now I have 2 bills to pay!
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