We stayed here in June this year and I can honestly say that the only decent thing about the hotel is the close proximity to Central Park. We has reserved a non-smoking quiet room and had arrived late from a flight from London, and were dying to get some sleep, and were horrified to find that it took about 20 minutes to check in at the desk owing to the incompetence of the reception staff. For a start, they were rude, and arrogant, and totally unprofessional. The man we initially spoke to at the check in desk was unhelpful and merely passed us off onto another man, who then seemed to totally ignore us then eventually after about 15 minutes (without speaking) gave us our key to the room! What a joke. The room was no better, we didnt get the quiet room nor a non-smoking room which was ridiculous and we were really frustrated at this point. The room itself was small, and not what you would expect for the money that you had paid. The rest of the staff were equally unfriendly and made you feel uncomfortable during your stay. Sorry, no redeeming features, only Central Park!
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