People are quick to tear apart a cellphone store, the bank, basically any place that provides service. Usually when you walk into a Verizon Wireless store, you are most likely dealing with a form of an issue. So, by the time you walk into it, you're not happy to start out the entire exchange. \n\nI walked in ready for help, a smile on my face and a look of \"oh jeez, I hope you can help me\" and guess what?! I was helped with complete and utter satisfaction. Lisa was ready to conquer the issue and fix it without me feeling dumb, penniless or confused. This is how service should be. But it's the customer's part in all this too. Ask for help and don't bark at the employees as if your phone calls, texts and facebooking are equivalent to you performing successful heart surgery. \n\nI'm glad I met Lisa, she's the type to do what needs to be done and offer solutions. Thank you. I'm very satisfied. Nice job!
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