Myself and my wife stayed here in February 2012 for a long weekend in NYC. We stayed in a high-floor king room and whilst "small" was very usable. The room was impeccably clean and the AC was quiet, the addition of a premium coffee maker in the room and other small touches made it feel a cut above the norm. Its a great location with a couple of different subway lines just a block or 2 in either direction, great restaurants and easy to get everywhere from, the only downside was the lack of desk staff. This is a busy hotel with a constant flow of people and it was not unusual during our stay to see a queue at the main desk with a single person serving (as was the case when we checked out), however the access to the rooftop bar had 3 doormen, an employee working the lift and 2 "greeters" at the top. It really was a minor point, but when everything else was pretty much great, it stuck out. Other than this the service offered by the staff was excellent.
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