Shocking...my normail monthy bill it around £17 a month, in September's i got a bill for £256 ... i fell off my chair, when i called the customer service was shocking, telling me there was nothing they could do and i had to ring Apple to sort...i dont have an apple phone or Apple pay, so how on earth can my mobile provider allow 14 transaction taken in 1 day every 10 minutes from my mobile contract without stopping or flagging...??? I managed to stop the DD from going out so thought it was resolved...but no it happened again and they tried to take out again...after cancelling with my back again after a 2hr call, to try to resolve with three who kept me on the phone for an hour and didn't understand what I was asking was told I had to contact Apple again to resolve.. Needless to say Apple refused to refund as it was not over 60 days...so i now have to try speaking with 3 customer services yet again....wish me luck!!! I sure will be moving providers after this. Has this happened to anyone else???
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