My husband and I stay for 4 nights and we were given a room directly across from the elevators. Both Friday and Sat. nights I was woken up by people congregating in front of the elevators. On Friday night, when I looked out the peephole on the door there were about 6-8 people talking loudly, laughing and being so obnoxious that hotel security eventually arrived and ushered them into the elevator. On the following night at 12:40 am, there were 5 young adults who again woke me up with their loud and obnoxious behavior. One of them used the camera on his phone to take photos of the two girls posing in front of the elevator as the doors opened and closed. There was much laughter, boisterous conversation and a total disregard for anyone sleeping in the rooms nearby.
The attraction of the W hotel is the rooftop bar which caters to 20 and 30 somethings and the comfort of the hotel guests is of little or no importance. Like the lobby at night, it is loud and upbeat.
The location is great, only half a block from the White House. The bed was comfortable, the room was small and starting to look weary, the bath towels are small and thin like Motel 6 towels, the complimentary coffee in the lobby was not good, but thankfully there is a small coffee bar next door at the Willard. The service was spotty, some of the staff were friendly and others ignored us when we came into the hotel, even after seeing us on multiple occasions.
I would not recommend this hotel and will definitely not stay here again. We stayed at the Willard the last time we were in DC and this is where we will stay in the future.
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