Square Trade gets things done!
Purchased the warranty for an item. However the item was never received at its location. Contacted Aidan of Squaretrade and he was quick to respond to cancelling the warranty and provide a refund. I can wait the 3-5 business days for the refund but his customer service is top notch! He was much more quick and empathetic to my situation than Amazon's Claims Department. I had to wait over 30 minutes to talk to RJ the Supervisor who finally provided me a refund.
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