The hotel was quite concerned about appearance and status implications, but when it came to consumer care....the quality was poor. The price was extremely high and there was no luxery or special treatment to justify the cost. The rooms did not have a coffee pot (you had to pay $4 a cup through room service if you wanted coffee at any other time than 5:00 am), there was no fridge (except what was stocked with mini-bar high priced items) and if you wanted to use a hotel computer with internet access, you had to pay $1.00 per minute for such a service. I felt like all the hotel was concerned about was making revenue and earning gratuity, but I felt very uncomfortable there.
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