We got a room on the top floor, the "Preferred Member" floor, near the noisy elevator. And if anyone is uncomfortable in elevators, beware of these; at every floor there was a big clunk sound.
The room faced south and would have been a nice view if the window was clean. There is no wireless connection, and the cables they provide are very short, so you have to sit in a chair with your laptop on your lap. Or if you are at least 6 feet tall, you can keep the laptop on the desk and work from there. I'm 5'2" and I couldn't work that way.
The wallpaper was peeling off the walls in spots, the carpet was stained, and the couch sunk practically down to the floor when you sat down.
The exercise room was a good size but all the equipment had an inch of dust and remnants of peoples drinks on them. The equipment is outdated as well. There is no remote for the televisions, so bring your ipod!
Did not try out the pool or the restaurant, so no comment. The woman at the front desk was nice enough and there is ample parking in the parking garage.
Go to the Bagel Deli directly east of the hotel just a block away. Smells and tastes just like the kosher NY deli's! We ate there 3 times and everything was wonderful.
hotel reviews