Just by phone the service was terrible bad. The person who answer, mr "Simon" was rude and unhelpfull.
He denied to answer my questions about a reschedule. He finished hang up on me and told me he had a customer waiting for him.
The do not recommend this hotel, if the service by phone is like this, imagine the rest.
look for other reviews, they all bad!
DO NOT BOOK w/ TAKE TOURS also, they provide the same discare for your necessities.
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