Let me start by saying the building itself is amazing... beyond beautiful... we went to Boston to see a show for our anniversary and want a little pampering .. We looked into several places and decided that the Liberty outwardly appeared that it would be exactly what we were looking for.. a 5 star getway ... were we wrong.. Our room was beneath a extremely loud ( and I mean we couldn't hear each other speaking to each other) event when we asked about it we were told it would be over by 8pm. when we called to the desk for a shving kit it took 1n hour to recieve it and 2 additional calls.... we finally figured we would just go to the show and come back , ge something to eat and relax in one of the resturants in the hotel upon our return..... again we were mistaken... at night the Liberty is nothing more than a high class night club... we could not even make it to through the lobby to get to th elevator to get to our room and the staff actually stopped us at the door and hasseled us about goning into the hotel!!!!.. once we finally made it to our room the noise was worse than when we left !!! there was another event above us! going till 1 AM!!!!!! so they finally moved us at 12:30 AM!!!! we did get alot of.... very un .....real oh sorrys. a free breakfast. and a long ride home to rest from a very bad trip........ all for just over 600.00 a night!! this hotel is more interested in running a night club and keeping a crowd of drinking customers happy than the guest of the hotel. .
BethAnn
from central Ma
hotel reviews