We stayed at the Beekman Tower Suites for 5 ngihts at the beginning of November.
When booking with the agent I requested a non-smoking room on a non-smoking floor, I also emailed the hotel direct with this request after we booked.
When we arrived, we were checked into a smoking room on a smoking floor - stank as soon as the lift doors opened onto our floor!
The room was very well aired and as it was the middle of the night and we were exhausted we just collapsed there for the night and then requested it was changed in the morning.
The next Day the man on reception said they would find us another room and to ask him about it when we returned after our day out.
When I did ask about it on our return at lunch time I was told they had given our room away as we were not packed and ready to move (everything in our rooms was packed up apart from tooth brushes).
I was told there were no more rooms so we would have to stay in the one we were in.
After I refused to accept that then they found us a non smoking room on a non smoking floor.
The rooms were clean and comfortable but there was lots of niggly things that needed fixing in both rooms, they were just old and run down.
Loose tiles on kitchen floor, curtains that don't close, broken toilet fixtures etc.
The walls were very thin, could hear our neighbours coming in every morning at about 5am and continuing their partying.
The coffee machine in the room was great but getting a Kettle to make Tea was a bit of a trauma as well, but we did get there in the end.
We had 1 meal in the Top of the Tower restaurant, the view was great and the food was all nice although I did not get what I ordered. There was meant to be a piano player in there all night every night as well (proudly told this by reception when we checked in) but there was not a note of music in there all night.
I chose the Beekman because of reviews on here but having stayed there I would not want to recommend it to anyone as there are pleanty of better places to stay in the city.
It just felt that to get anything done there was a fight and that is not a holiday.
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