After a long trip and after 4 Hotels that were fully booked nearby we reserved a room at the Fairfield Inn & Suites at the Airport. The lady at the front desk was very helpful and organized a suppl. bed for 2 adults and 3 children in a Suite. The bed was delivered - but not enough linnen for it and no bedding for the pull out couch. After a call, housekeeping delivered 2 linnen while we were at the pool. We tryed to arrange, cause we didn't want to call for a third time late in the evening and so we used our own bath towels as bed linnens. Unfortunately, we only had 3 shower towels prepared in our room - and I guess, we would have had to call again to ask for enough towels for 5. At the pool area we saw, that we could drop the pool towels, but there were no fresh towels either. The room would have space and even a table and a small kitchenette. Everything was old and would need a renovation. Why do they have big balconies, but no chairs or tables on them? They have a second bathroom but it is senseless cause it is dark and no towels, no shower gel, nothing. Maybe just to write, that the suite has 2 bathrooms? Not only the towels weren't enough, also we had one very small portion of shower gel that lasts for 1 person and 1 very small shampoo, that last for another.... I know, with late arrivals, a Hotel can not prepare for 5. But if there are 5, it would be easy for housekeeping to think: "If I bring a bed and they need the pullout couch too, I will have to bring more linnen and more towels..."
Well, at the end, at least breakfast was not too bad. We had a nice table outside and we liked the milk portions with real milk.
hotel reviews