I travelled over from the UK in May with my Mum, and stayed at the hotel... we absolutely loved it! Ive seen here that a few people have commented on the staff, saying they were unhelpful. Well, we got the complete opposite. We were made to feel welcome, and were offered excellent advise from one lady in particular (think it could have been Meredith... her boyfriend owned a restaurant).
We were over on a shopping trip, and she gave us the best advice, and the best directions ever. I had printed a list of every vintage shop I wished to visit, and she located every single one and the quickest route for us to take. Couldnt have asked for anything more!
Other good points? Amazing breakfast (and tons of options), spotless rooms, centre to everything New York, and a beautiful vies of the Empire State from the rooftop.
We are travelling again next May and will 100% be staying here. Ive visited New York on a number of occassions, but no hotel has beaten this one!
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