We did 5 nights here in Feb for a long weekend and were disappointed with some aspects of the W.
The location is great to get out & about from, there are a few subway stops nearby & cabs right outside plus Times Square is just around the corner.
I would say that most of the money has been spent on the communal areas & the room we had left a lot to be desired. The entrance is very impressive with the waterfall that cascades over the glass ceiling is cool. The darker than dark lifts and bar area are uber cool too. We had a quick dance in the lifts inbetween each floor, on our own of course! It was all very Sex in the City stylee with a price tag to match. Your looking at around $12 a drink, which soon stacks up if you are thirsty & want more than a glass of ice.
We have stayed in NYC before & are aware that space is at a premium so I wasn't expecting a big room. I was however hopeful of heating in the winter & also a quiet room at night. There was a massive aircon unit in the corridor outside out room that clanked & clunked all night long.
The room itself was a little bit tired, considering this is referred to as 5 star, it isn't. There was a stain on the quilt, the bathroom had bits of mould on some of the grout & was freezing to step out of the shower into. The bliss toiletries were nice & were replenished every day.
The gym has an assortment of free weights & a couple of cardio machines, there are no showers/sauna or steam.
I had a deep tissue massage while we stayed here & felt the benefit the next day, in fact I'm still feeling it now after 7 weeks. I would recommend a trip to Michael if your back/shoulders are knotted, he put me through pain but it was worth it! They have heated massage beds, which was a first for me but v.nice.
The restaurant has a good menu & is worth a visit if you can't be bothered to venture too far. As someone else has mentioned, there is a deli about 2 doors up the road (going away from Times Square) and I would highly recommend it for coffee & breakfast, cold drinks to put in the mini bar (the mini bar is a rip-off $12 for bottled water) and the selection of hot food etc is fantastic. If I had a deli like that in London I would stop shopping/cooking. If you carry on walking in the same direction across a couple of blocks you will end up at Hells Kitchen, there are loads of places to eat round here we tried the Chelsea Grill which had a nice vibe.
I could go on & on about the great places to eat in this big city, but thats for you to find out or have fun trying!
Overall the W was ok, if I'd known how over-rated it is I would have booked something else.
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