The staff were great here and were accommodating to our needs. We asked for a new room as first given was tiny and they were more than happy to change. Hotel location was great, close to subway and walking distance to major attractions like empire state, Madison square garden and times square. I didn't like was shower head in bathroom, no pressure and old and also street outside hotel smelt terrible, too much garbage piled on streets in NY, disgusting actually and lets all of NY down
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