Ok, so let me start by saying that I have been to The Vig before and had a great experience! On my first visit I had the Vigazz Burger which I raved about to many as one of the best burgers I had ever had. cooked perfectly and the accompaniments set it off as a standout. \nLastnight, not so much. It started with a good time at the bar while we waited for a table outside. We expected to wait a bit as the weather was so beautiful. However after 40 minutes and no update we decided we would take inside or out. I might add the only hostess in the building was not being assisted in any way with info. We saw her have to leave the front door to go looking for open tables many times leaving ungreeted guests. She was very nice and professional so I can't hold The Vig's staffing decisions during, \" In Season\" against her.\nOnce we were seated It was very windy due to the dampeners on the vents being wide open and pointing straight down on the table. We were promptly and courteously moved to another table by the hostess. Keep in mind that a simple adjustment after closing will keep further guests from complaining. It wasn't the AC as much as the velocity. \nThis is where it goes down hill. Our server was overwhelmed, maybe another example of poor staffing. We ordered an appetizer as soon as we sat as we already had drinks. The smoked Salmon was great but you wouldn't know that because we were never checked on until it was cleared away. Also this means our dinner order was not taken until well after we had finished apps. Our fairly early dinner is now going on two hours without even ordering dinner yet. We both ordered and a temp was asked for on the burger. I ordered medium, needless to say it was well done and without the grilled onions and gruyere cheese would have been tasteless. I also asked for no bacon which I had to remove. Our server never came back to ask if we wanted another drink during our meal and when she did her check about how the food was we hadn't even started. I rarely review and only in an instance where something is truly standout in direct contradiction to it's reputation or my own past personal experience would I write a negative one. Our server, \"Glow\" indicated on check was inattentive and lacked service skills even taking into consideration the lack of staffing. Knowing when to ask for help is being a professional. In addition I'd like to add that no matter what a company's policy is on hair I think it's gross to wear your long flowing hair down while waiting tables. It may not be a county health policy as many like to state but it is an industry known practice to keep your hair tied up in some fashion. \nWe will hope for a better experience next time because we do love the Vig and the Patio.
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