We booked a room with king bed on their website. However, when we checked in, they gave us a queen bed. We went arguing with the person at the checkin counter, he said according to his computer, that's the room assigned to us. Even though the price shown in his computer is exactly the price for king bed on their website, he refused to change the room for us and told us if we want to change to king bed, we have to pay more. Since we don't want to pay more, we stay in the same room.
When we checked out, we said since we were staying in the queen bed room, we shall only pay the price for queen bed. Still, the person insisted that we have to pay the price shown on his computer (the price for king bed) and we have to call the manager for the adjustment when the manager come back a few days later.
So, please be careful. Their website is a cheat! And their personnel is not helpful.
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