My husband and I went to New York as part of a class he was taking. Needless to say, it was a package deal set up by his MBA program and we had no choice when it came to accommodations. For more than $500 a night, the room was a complete disappointment. The materials in the room were of builder-grade besides the granite countertops and it didn’t seem all that clean. For that much money, I expected something more interesting design-wise. Personally, I do not like Times Square and the massive amounts of people, so the location didn’t appeal to me. The icing on the cake was the poor service I experienced at the front desk. I attempted to check in a full 45 minutes after check in time, and the lady at the front desk asked me to sit in the lobby while she got my keys. A half hour later, I finally went up to her and asked when my key would be ready. She promptly gave them to me. So I had been sitting in the lobby for a half hour after walking around NY for almost 8 hours in 95 degree heat when I could have been up in my room. Overall, the experience was fine but seemed more in line with a $200 dollar a night hotel, even in NYC.
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