I stayed at the Homewood Suites San Antonio North from 8-13 May 2011. I have in my Hilton profile that I need foam pillows. The night of the 8th no pillows were available. I asked nicely on the 9th and 10th for foam pillows and they presented some old ratty pillows that should have been retired long ago. I finally went out and bought my own. I was very disappointed that the staff and Manager (Who I never heard from) didn't appear to care at all. I would not recommend this hotel due to sub-standard customer service.
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