Arrival experience: Arrived around 8:00 on a Monday morning. The front desk staff went the extra mile and asked me whether I’d like to check in. The only room available was 112, a room equipped for the disabled. I accepted the room so that I could securely store my bags.
Room (general): Overall the room is modern and well made. Kitchenette had all the essentials (microwave, stove top, refrigerator, dishwasher, toaster, coffee maker, plates, cups, cutlery…). Good sized and functional desk. Large flat screen LG TV. However, I don’t recommend room 112. First, it was dusty, which tells me it’s not occupied regularly. Second, the room’s windows face the back alley, and a delivery truck woke me up in the middle of the night. Don’t stay in this room unless you’re a deep sleeper.
Bathroom: Good size, but disability options reduced counter space. The shower is wheelchair accessible but allows water to go all over the place. The shower controls were broken, but I managed to fiddle with them and get them to work.
Bed: Good bed.
Houskeeping: This room needed a good dusting. Otherwise, housekeeping was average.
Restaurants: n/a The free breakfast in the morning is minimal. I stay at this hotel about 3 times a year, and on this visit during spring break the staff could not keep up with the demand for food. On the second morning the breakfast buffet ran out of yogurt.
Bar: n/a - Free happy hour (beer and wine) during the week. Snacks are minimal (chips and salsa and mix of bar crackers/pretzels).
Grounds: n/a – This is a city hotel with no “grounds” to stroll.
Pool: Tiny pool in center courtyard.
Staff attitude/service: Welcoming and very service oriented.
Perks for status: Platinum gift/points offered at check-in.
Parking: Efficient valet.
Misc: Small but gym on-site with good equipment. No bad porter is available. Be prepared to lug your luggage but luggage carts were available. Also, there’s a small “pantry” store in the lobby with snacks available for sale.
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