We booked two rooms through hotels.com, upon arriving at the Copley House they didn't want to honor the rate from our reservation. It took over 40 minutes for the manager to finally agree to honor the reservation -- she blamed the "mistake" on an employee that wasn't present.
After that ordeal we were walked about four blocks, dragging our suitcases, to the building where our rooms were located.
The rooms were dirty and of very poor quality, ie. broken tiles, leaky faucets, blinds that didn't close, exposed wires, outlets that didn't work, musty closets, old mattresses, and the key to one of the rooms didn't work, so we were given a master key! Imagine, we had access to ALL other rooms -- where other guests were staying -- for two days.
The Copley House is conviniently located and cheap, but you WILL get what you pay for.
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