I went to this establishment because of all the 5 Star comments. My 2002 Toyota Highlander with 162,000 miles needed brakes. I know this because when I brake hard, the steering wheel did a hula shimmy. Jeff was very personable and friendly. Took the car for a road test then pulled the wheels. He told me it would cost $1076. I about had a heart attack. I told Jeff, the car isn't even worth that much. He then asked of I was a Senior. Duh! I'm 65 and look every hard bit of it. So okay a senior discount of like $50. I hesitated and he started wailing on his calculator, talking to himself, I guess. He said, \"well, if I figure in all the discounts I can give you, it will be $794. I told him I wanted to get a second opinion. Her told me the wheels were off the car and if he just turned the front rotors and put new back rotors on, I could get away with $495. I told Jeff to put the wheels back on, I wanted a second opinion. I could tell this was not setting well. The talked flim-flam about the rotors being over sized on all Toyotas which made them so expensive and he needed to put on \"new hardware\" to the tune of like $250. I left the place and went to Zip Zap Auto, 3230 Durango at Lake Mead, which was the second place I had vetted via Yelp. The owner told me $454. This included 4 new rotors and brakes. I said something about turning the rotors and he said they don't like to do that, they just prefer to put new rotors on and toss the old ones. One hour later, I left the place and almost threw myself through the windshield when I hit the brakes the first time. \u00cf really needed brakes! Included was greasing/packing the wheel bearings and a safety check of the car. I will go back to Zip Zap. But not to Jeff's place.\n\nConclusion: Why didn't Jeff just give me the bottom line price to begin with? Why did he flim-flam me about the huge rotors for Toyotas? Jeff came across oh, so personable, even showing me a photo of his deceased dad on a Honda motorcycle. Sitting here now, writing this, I feel I was in the middle of a con with Jeff.
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