I've gone to Top Design Nails about eight times in the last three months. I recently moved to the area, and it had decent yelp reviews so I thought I would check it out. I'm going to keep this as brief as possible. This place is inconsistent, I'm putting that as nicely as I possibly can. Sometimes, you get incredible service, sometimes you get rude, unreasonable service. Most of the time you get rude unreasonable service. It's a dice game. To their merit, they are relatively clean, tools are sterilized and packaged, stations are cleaned after each service. That being said, this place is ghetto. Startlingly so. The floor is uneven, they use the tailoring room as a lunch room, the chairs and stations have all seen much better days, it's decorated poorly and lit even worse. I would rather drink tap water from Tijuana than get waxed here. \n\nI love that on Mondays and Tuesdays pedicures are $15. I hate that they charge you to use the debit/credit machine. In my opinion, that is one of the costs incurred from owning a business and the customer should not have to see/pay for it. That cost should be padded into the actual cost of the services. Also, they nickel and dime over inane things, nails filed in a round shape are $2 more than nails done in square (a rule that only applies sometimes at Top Design Nails) \n\nI hate that they have nail techs that speak so little english, I had to google search the word \"pointy\" in vietnamese and then show her what a cat claw looked like from an image search. This was not her fault, but I think it's fair to instill a basic language vocabulary within an employee before they hit the salon floor. \nI hate the fact that at the end of the pedicure they don't replace the soaking wet towel with a dry one. \n\nI've had manicures and gel nails here, I wouldn't go back for either. My gels lasted one week before they began peeling, and my manicure was such a nightmare, I don't even want to go into the details. This place is strictly for pedicures only, or if I needed something tailored, like a pair of jeans (convenient but very, very, strange that they do nails and alterations) I would never trust them with anything of any importance or significance. \n\nIf you're in the neighborhood, you need a pedicure and you appreciate a good bargain, check it out. Bring your patience, and your cash.
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