We stayed here for three nights at the beginning of our honeymoon in August 2012. The hotel was quite basic but that is what we paid for. Everything was pretty much clean (though there was a yellow stain around the base of the toilet). The air con worked but we found ourselves actually needing heating as found San Fran to be quite cold. The only problem I really had with the hotel was the lack of stairs. You had no choice but the take the lift to your hotel room. Normally not a problem but when a bus load of new guests have arrived who are all queuing up to take their bags in the lift, you would like the option to take the stairs. We were only on the 6th floor so that wouldn't have been a problem for us to walk. There are stairs next to the lift but there is a notice saying they are for emergencies only and an alarm will sound if you take them. Another reviewer on here said they tried to stairs and the alarm didn't go off but we never tried. Don't think I would stay here again if I am honest but then I didn't like San Francisco much either.
Hotel is probably better for people travelling on business who are just stopping for a couple of nights
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