I booked a two week stay here for a test run of this property. I will be relocating to the area long term in a few months and planed to stay here for about 6 months or so. Boy am I glad that I did a test run before committing to a 6 month stay.
Generally the rooms could use an update but that is not my major complaint. When I checked in this room was not what I consider clean. Please see the pics that I have uploaded. This was the way the room was upon check-in. I don't think there needs to be further explanation as they speak for themselves. I called the front desk to have those issues taken care of but was informed that the cleaning staff was gone for the day. Evidently, their cleaning staff does not stay until 5pm. I told them that I thought the shower and toilet condition was unacceptable. Two managers did come the following day in addition to the cleaning person which did attempt to clean up but still missed the cobweb in the ceiling.
The manager gladly removed the cobweb when she came to my room but the male manager informed me that The stains on the shower were not mold or mildew and asked me if there was anything else he could do for me. Well obviously since he did not think that getting the stains removed from the shower and toilet area where imperative I decided that it was not worth my time to continue to complain. I would just post a review up here and an take my money else where.
Note. When I called to complain I was told that the manger had another room for me that she personally inspected. When I returned back to the hotel at the end of the day I guess they didn't want to move my anymore b/c that room was no longer offered. I was told I would receive 1 night credit towards my bill for the inconvenience and I am waiting to see if that reflects on my credit card.
All in all if you feel like the condition these rooms are satisfactory for you then stay here as the location is very convenient and reasonable in price. Otherwise if you don't think this is clean then don't waste your time here b/c as you can see this is all you get.
hotel reviews