Goodbye Vodafone. Your company makes me feel sick. Seriously I'm not joking. I get this icky, nauseating feeling. Maybe it's a stress response.
I have just received my final bill. Well I think it was because there was no indication that it was my final bill, so I contact support via live chat to make sure that they won't keep taking money month after month. I needed to be certain. Times are hard and I can't afford to be paying Vodafone and the new network that I had switched too.
So the first moron wouldn't even respond to my messages. Okay fine, I chatted with another agent who was quite pleasant, helpful and got me to to the conclusion that I hoped for, so good for him. Thanks for helping me to settle my final bill. I have now paid it off as I was out of contract next month so yeah I am finally free.
I don't feel good when using Vodafone. They are like the mobile version of Sky. They'll muck you about, they'll keep you dangling like a fish out of water. I have just spent a good hour of my life trying to get answers. An hour! Really!
So anyway I've never had a good experience with Vodafone. My personal struggles with the network was with data and call quality. It would take ten seconds (sometimes more) to connect to data, a lot of times I would get no service. I'd try to call someone and the person on the other end would always say to me I can barely hear you, the lines not very good.
So I switched to O2. Well Giffgaff which is owned by O2 but the prices are the same. It's just £20 for a month for 100GB of data so I'm saving almost £10 a month by not staying with Vodafone.
Also I think that your chatbot is an absolute joke. No cutesy image can make up for poor programming. Seriously when I see that stupid Tobi thing I shudder, I really do. I want to swear at it. Ef you Tobi! I wish to talk to a human being that can actually help. Okay so to be fair Tobi did the job, I just find the bots irritating but hey whatever. Goodbye Vodafone. I hope never to have to deal with your awful network ever again.
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