I took a return flight from Huatulco to Mexico City and back. On the way the flight was an hour late. Volaris were still claiming it was on time 40 minutes after our departure time and the inbound flight hadn’t arrived. Once we landed in CDMX it took more than 30 mins to get off the plane (I was in row 33). The return flight should have left at 15.38. At 5pm they were still saying it was leaving at 4.30pm. From the first passenger boarding to closing the doors was over 40 mins. When we arrived in Huatulco one a a half hours late it took more than 30 mins to disembark again. Not once on either journey did Volaris apologise for the delays.
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