If you are attending a conference at Moscone center, this is a very convenient hotel, located across the street from the convention center. Take the Bart in from the airport, get off at the Mongomery station and its a short walk to the hotel down 3rd street. Rooms were slightly small, I was upgraded to a corner room as a platinum guest. Wi-Fi was free in the room, and they provided a bottled water per day. Breakfast can be included as an ammenity, gave you a $15 credit/person applied to the bill. Bed was ok, not a heavenly bed. Service express took care of requests with good response time, complimentary newspapers were available by the elevators and in the lobby. If you are visiting the city and not attending a conference, this location may be a little far from the center of downtown.
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