We have stayed in lots of different, historical, beautiful hotels and we were really looking forward to staying in the Brown Palace. The personnel at the front desk were not remotely welcoming, in fact, quite indifferent to us. After paying $300 a night, you would think that internet might be comped, oh no. After leaving there, we went to Aspen and stayed at the historical hotel The Jerome. Wow, just the opposite, from the greeting at the front desk, the pleasant personnel everywhere and good food at the restaurants!
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