Only stayed on night. More than one would have killed me.
The carpets in my room were grimy and sticky, stained and smelly. Looked like they hadn't been cleaned in 10 years.
The air in the room smelled of mold and some other kind of stink.
Wood accessories in the Japanese bath were rotten, and this was a two room suite.
No information is available on TV channels, and the rooms are European/Oriental style where you have to put one of your key cards in a slot to turn on the electricity. Of course they don't tell you about these things.
Wood and paper screens on the windows only work if you make a donation of skin off of several fingers. Some idiot painted the shoji screen runners so guess what?, they don't track and none of the traditional finger grips that allow you not to have to donate skin when you want to open the screen. They slide like they're glued in place, barely.
The tracks for the sliding bedroom doors have screws sticking up. I tried to tighten some of them in self defence to protect my feet. Watch your feet and don' walk barefoot, and the between room screen tracks are almost black with dirt. No maintenance on wood at all that I could see.
Watch out for the water on your dresser. $8.00/bottle. When the front desk saw my shocked reaction they offered a bottle for free. I repaid them with a bottle of Perrier. I don't want to owe these people anything.
When I complained about the dirty room and moldy smell, I later found an advance bill under my door with a $50.00 discount for the inconvenience. I told them that putting me in a room that is hazardous to my health is not going to go away with a $50.00 bribe they generated without even bothering to consult me. The service here is all, "we'll get it right the 2nd, 3rd or 4th time because we're not smart enough to do it right the first time.". They've got that right at least.
Don't even ask me about the refrigerator. Cracked door and shelves. Totally frozen on the inside. I would have to defrost the whole thing before it could be used, but with the rotton wood of the shelf under the fridge exposed and waifting who knows what inside onto your food when the door is open.....in a word, Disgusting.
There are areas of door framing where the wood is rotting, but the only concession to repair is a poor coat of paint to cover the rotton areas. No repairs, just inadequate cosmetic covering.
Air vents had black soot. Furniture all came from a very bad Goodwill store, or they just don't do any maintence on them, and that's being kind.
NEVER AGAIN! There is so much more, but I don't want to depress myself anymore than I already am.
I have photos if anyone would like to see them and make up their own minds.
If you like companies that blow hot air up your.......then this hotel is for you .
hotel reviews