This hotel uses the dog friendly label as a trap to steal from unsuspecting dog owners. It might as well be criminal.
Here is what happened to me: my dog barked apparently shortly after I had checked in and had gone across the street to the convenience store for 5 minutes tops to get a few things. A neighbor complained to the front desk (this was at about 6 pm), and I got a voicemail on my cell phone saying I needed to return to quiet my dog. I was back within a few minutes and called the front desk back to say that I was back and would keep him quiet. The receptionist had a sneering tone in response, saying that he 'had' to be kept quiet, and was generally condescending to me during our conversation.
Later that night, at about 11, he barked literally one more time, and we got a knock on the door from a security guard saying we had to leave the hotel. Between those two times, he had kept totally quiet. When we objected, the security guard at our door walked away down the hall before we could open the door and said 'he was going to call the police' to remove us. Keep in mind, this was because our dog had barked once, at a hotel that claims to accept pets.
The receptionist told me we could stay, but would 'have to find a 24 hour kennel for our dog' - at 11pm - but he was no longer welcome at the hotel. He refused to even give a single chance for us to stay the night if the dog kept quiet, and he made sure to treat me like an offender instead of a customer while I tried to argue my point.
He also refused to refund any part of our room fee, including the dog surcharge! They processed the credit card transaction as soon as we left... I called my credit card company.
This hotel is foremost a total dump, and beyond that I have never been treated anywhere close to this poorly at any hotel in all of my 30 + years of travel. I just wanted to warn any prospecting dog owners against staying here, unless you are absolutely sure you can keep your dog silent. You might end up getting thrown out on the curb, and pay for the privilege.
Beware, and don't doubt any of the negative reviews about the staff, theft, mistreatment etc...... I don't doubt that any of that happened exactly as described. An outrage! I will be much more wary of marginal hotels like this in the future.
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