Our company has a negotiated room rate that this hotel accepts. During the time of booking I accidentally clicked on the "advanced purchase rate". When we arrived at the hotel and during our stay management refused to help us and change the rate to the negotiated rate because they were going to lose money. They explained to me that I should have payed more attention when I made the reservations. So I guess shame on me for being human and making a mistake. As I've read on several other reviews management is VERY hard to get in contact with, or returning phone calls.
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