I stayed at the SpringHill Suites when I traveled to Seattle to run the marathon. The hotel was recently renovated, so the lobby, bar & restaurant areas were pleasing to the eye. The rooms were nice as well, but they were definitely basic/bare bones. The free continental breakfast was great, but the food at the restaurant for lunch, dinner and room service was just mediocre. Worth it to eat there at the bar for reduced price bar snacks/light bites during happy hour, but would not recommend eating there otherwise for the price. That being said, it's at least a 10 minute walk to any other decent restaurant, so you may feel forced to dine there for the convenience. You can tell that they have tried hard to make this hotel better. The decor in the common areas was very pleasant/modern, and the space did seem quite clean/well-maintained. However, I felt that the management missed the mark on several key issues. Most obviously, they had NO idea whatsoever that there was a marathon in the city that weekend, and offered no service to the hundreds of runners that were staying at the hotel. It seems insane that they would not have known such a major event was taking place. The hotel typically runs a "convenience shuttle" to other nearby areas of the city (basically designed to prevent you from walking around the less-than-desirable neighborhood where it's located), but refused to run the shuttle once earlier in the morning on race day to get runners (who had to head to the race area before daybreak) to the race area. This seemed like a very major miss, and a sign of bigger things that were lacking as far as the management of the establishment. Overall, I will say that they tried hard, were willing to work with the guests, and very pleasant. But, I would definitely recommend staying closer to the more touristy areas of town and away from the run-down bus depot area where this hotel is located.
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