Very poor service in the hotel. We were charged unfairly mini bar expenses, key cards stopped working in the middle of our stay, personnel was constantly in and out of the room (housekeepers, more towels, chocolates, all done separately and by different personnel) and the hotel bar was ridiculously expensive. The mini bar charges were the weirdest thing, it seems like either the personnel in the hotel was snacking from our mini bar, or the the charges were made by the previous tenant, but either way, we never got a receipt (like we should have) and were notified of the charges only when checking out.
The room was big and beds very comfortable, but the traffic noise was awful, and made sleeping difficult. Next time I visit New York I'll chooose another hotel.
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