We were a total of 4 families looking for a hotel in the city close to some of the main sightseeing areas of San Francisco or within close distance to public transportation. We thought we had found it with Mark Twain. However, the hotel itself is in need of upgrading. We knew we were staying in an older hotel, but it was ridiculous. The one and only elevator is small and slow. To just get one family up to their room with their luggage took some effort. It was just me, my husband and my two young kids with our bags and we were crampt in the elevator. The other 3 families had to take more trips because they had teenagers that took more space. Needless to say, just settling in the hotel was a long process. When we opened the door to our room, we were absolutely surprised. Our room was crampt with furniture and the beds. Hardly any room to move around. I question wether the room should have been allowed to hold 2 double beds. The closet was also very small and practically imposible to hold our belongings comfortably. The furniture and the beds were in good condition and comfortable, but the rooms themselves, the hallways, and definitely the elevator has much room for improvement. We were supposed to have stayed here 3 nights, we checked out on our second night and should have done it sooner. Public transportation was not so close to the hotel, specially when walking around with kids and definitely not a place you want to walk around during the night to get to the hotel.-
hotel reviews