Any review depends what you pay for a room – obviously if you pay $400 a night you are going to expect something different than a room in another hotel that goes for $200. This hotel is in the former category so the expectations are higher. This is also one of those hotels that if you are lucky enough to get a suite or a certain room you will enjoy it. Saying that, at our recent stay during the second weekend of August, we were not one of those lucky people. We got a room ending in “03”.
We asked for one king bed and got two doubles. The room could not (or perhaps would not) be changed as there was a convention there that weekend. The room itself was small and crowded with furniture. The bathroom was very small. You could literally sit on the toilet, turn your head and tear off the toilet paper with your teeth. The door to the bathroom cleared the toilet by ¼ inch. One reason we stayed at this hotel was because all room were to have a mini-refrigerator where we could put our sodas, waters and left over snacks for middle of the night cravings. Well, it does but the “mini-frig” is actually the in-room bar so it is already filled with the hotel’s sodas, liquors and candy. We did not want to move anything for fear of being charged when the bar inspector came by and found it missing. We were able to put in two small bottles of water only with great difficulty. I thought this was a cheat. The room itself is typical dull décor and as stated earlier, overcrowded with furniture. The coffeemaker was in a very awkward position (sideways) and you could not move it because of the plug/outlet. You could not fill it with water all the way because of the strange location/angle.
Housekeeping was great in our case – we had one of the absolutely best ladies cleaning and she was usually in and out of there by noon.
The food and drinks at the hotel are very expensive. A chicken Caesar salad had at the bar totaled (with all applicable taxes) $29.00. However, the bartenders were again some of the very best in New York City.
I travel to New York quite often and indeed I am a member of this hotel’s “Priority Club” but I would not stay there again. It is simply not worth the money. While in a very convenient location, there are a number of other hotels in the same 3-4 block radius.
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