I have been a customer of Vodafone for many years, always been happy. Switched to their broadband last year and it's miles better than the last two providers I used.
Unfortunately the mobile service has gone to pot. Signal is fine, it says it's connected at 4G or 5G but the actual download speed is hopeless whenever you are in a busy place. Any city, public event... even a busy market and you'll have no data. If you turn data off and on again you'll get something briefly, then back to no data. Clearly their network cannot cope with the traffic. I have other devices with Three and O2 SIMs that I can test alongside and it's got to the point where Vodafone is always the worst.
Unfortunately, for the first time ever in all the years of being a customer, I have to tell people that Voda is the worst provider in the UK at the moment.
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