Denpasar to Amsterdam via Medan route on the new A330-900neo, the plane still smelled new! Economy has a 2x4x2 seat configuration. The cabin provided everything you'd expect from a new plane, new IFE with a 10" screen, but the same limited content as on the older A330-200. Disappointing as Garuda should provide a broader choice as well as live TV. Free Wifi connection didn't work for me as I don't use WhatsApp, but other passengers seemed to be using it. Other apps didn't work at all. The flight was delayed for an hour due to bad weather in Bali and they didn't catch up the time lost before landing in Amsterdam, which was fine with me personally, but others might consider this disappointing. The plane was only half full, which meant that I had 2 seats for myself. Leg room was great, and seat good. Sadly they did not offer beer or wine on the DPS-KNO flight, only KNO-AMS. But drinks were offered in abundance, food was average. Best part of course was the awesome crew. Great price and overall offering, unbeatable in my opinion for this route. Very pleasant experience and will fly Garuda again.
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