Stansted to Tel-Aviv. Flight was cancelled and no one bothered to tell us. We were told to turn up the same time tomorrow. Lucky I telephoned before we left home as the plane did not turn up for 28 hours after it was meant to leave other people not so lucky and spent the whole day at the airport. Staff were rude. Complained on the telephone and was told 'what do you expect.' Wrote to complain told to wait 8 weeks for response. 3 months later wrote again and still waiting for response. Would never fly or recommend this company rude useless.
airlines reviews