First of all: The hotel staff was helpful and friendly. Location of hotel was good--a little further from public transportation that I would have liked. Restaurant was good. Lobby was beautiful--then we got to the room. The room was a disappointment. Even though we paid a "premium" for an upgrade. I've stayed in better looking motel rooms. The room was clean, but the entry was narrow, sliding closet doors were hard to use (kept sticking), bathroom had awkward double doors because of the narrow hall, furniture looked like assorted leftovers from the 1940s plus bargain basement lamps, artwork looked faded. I use a CPAP machine, and had to unplug one of the lamps because there were not enough available electric outlets. The fact that the room had a balcony did not make up for the general dreariness of the room itself. I used to think a Hilton was a nice place to stay. I'm not so sure anymore.
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