Warning! If you book your reservations through price line you will be treated as if you do not exist!
We were on a girls trip. When we checked a few hotels they all seemed to be sold out.
So we decided to try Priceline. They knew we had 3 people and booked us in a room with a double bed. We had to travel to an outdoor store and purchase an air mattress so that we did not have to sleep on the floor. We were told by the Hotel that if you book through Priceline your contract is with them and not the hotel. We paid over $300.00 per night and were treated this way. We then called Kimpton's1 800 number to speak with them and they compared our situation was like buying something at KMart and trying to return it to WalMart!!! We then ask if there hotel felt this way why did they participate with Pricline? We were told this was a higher authorities
decision. I wish I knew who this is and how they treated us. Thank goodness we were only there 3 days. The room was tiny, the bathroom the worst ever, space wise and size wise.
Walls very thin. Our room was in a creepy location as well. I would never stay here again or any of their other locations. I will make sure that kimpton hotels are marked off my list. We traveled onto wine country. Then returned to San Fransisco at The Four Seasons, where we were treated like the ladies that we are! It was fantastic and a great way to end our fabulous girls trip!
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