Wouldn’t get a phone from this company even if they paid me to. Customer service terrible and nobody is able to solve any issue.
Ordered a phone for my uncle and because I am not him I am unable to collect it even though I have brought his card and ID as well as explaining that he is over 80 and shielding from COVID 19 and can’t come out due to him being in local lockdown. He spoke to customer services and told them I’d collect on his behalf, they told him he needs to come himself or he can’t have the phone or a refund! Absolutely disgusting service, not considerate of the elderly considering we are going through a global pandemic.
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