You are well advised to read the mix of reviews on this establishment. I've stayed in many Hotels and never seen such a variety of experiences. The staff are lovely, the free drinks are welcome. The place itself is sufficient to get you well rested and up well fed for a day out. I rate this Hotel as a place primarily to sleep. If you are looking (as we sometimes are) for a nest to indulge amidst soft, pleasant surroundings, then this isn't for you. Perhaps it would be expedient to Pro and Con it:
PROS.
* Historic Hotel, wish they would do some quite tours to the roof top to see Pegasus!
* Close to Dealy Plaza, and the Historic Quarter
* The DART is just a block away, and it, for $4 day card, gets you everywhere
* Free drinks at 5
* Free Cookies and milk for afters
* Kitchenette, mini apartments are welcome
* Map included with key card
* Great spirit of the city at the door step
CONS:
* As said in previous reviews really, I can account for what they have written. You often have to get your own gear out of taxis, bellmen seem non-existent.
* Unlike many hotels, no free shuttle from the airport
* Furniture is indeed in need of a refresh, lights dont work, phone disconnected, lamp shades askew, Blinds melted from the heat and don't work at all, Kitchen does not have microwave safe trays although it does have a microwave, no pans for the oven etc.
* The bar's furniture is wearing away, you don't notice until you are sitting around and realise the place needs a bit of an injection to freshen things up.
* The key card advises you to refer to the Hotel guide in room. There is none. I was advised instead to turn on the Tv, the electronic guide consisted of movies, weather and self check out. I would have loved to have used a laundry service, and had, at hand, the times for breakfast etc without having to ask.
*As in previous comments, there was again a wedding reception. The guest's bar was taken, loads of noise, in the bar, and then 22 floors up later. Can't be helped. The hotel did put on our drinks in the lobby.
Well, It's worth a try, you may stay and love it, it really depends on what you would like from a Hotel experience, this is a place you stay to sleep, not enjoy. I often looked across to the Adolphus Hotel wondering if the grass was greener. Worth a try but dont be looking for pampering. It does what it says on the can.
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