The good:
- staff was helpful when I needed to send/receive multiple faxes for work
- room was relatively quiet for downtown in a big city
- well-located with the Garden down the street and Boston Commons a one-mile walk away
The bad:
- printer in business center was broken
- in corner of hotel, there are entrances to multiple rooms in small space, so its close quarters and you can hear doors opening and closing
- my room was small, dark, with windows so high up that I could barely open/close the shades
- reserved a room with king bed, but the "king" was actually a queen.
- LOTS of renovations going on inside with plastic draping and painting. Basically, the hall is a mess and one of the two elevators is out of commission.
hotel reviews