I'll start with the Pros
Location is awesome, across the highway from seaworld
One mile down the road is a great area with over 45 restaurants, grocery store, bank everything you need
Great value for the price
The King suite not very roomy but has a rain bath shower and jacuzzi tub, bar area and balcony, if you are lucky you will get a courtyard view not the parking lot like i did.
Shuttle service to seaworld will save you $13 parking fees and was very fast and the drivers were courteous and informative.
There is a microwave and laundry machines in the basement
The rain shower was DIVINE i absolutely loved it. The bathroom is all marble and modern
Cons:
Front desk staff...a lady with last name Camarillo, cold and uninviting and rude, messed up my reservation and had no smile she was clearly ready to go home. Other people were always up there complaining about one thing or another, the customer service was just not very good.
There was not welcome to hilton honors guest or personalized letter or water or anything making you feel welcome. Trust me i have been at alot of hiltons from the top to the bottom and this was not typical.
The cleaning staff was also not very good, they just barely touched up the bed the floor was not vacuumed.
The room layout is not what i expected and they should invest in more than one trash can in a suite.
The grounds: Driving up this does not look like a typical hilton, looks like a hilton garden inn. It has alot of resort amenities like a big courtyard with 5 fire pits, 3 pools ( a lap pool, regular pool and a kiddie pool with beach entry). There is also adjacent to the parking lot a basketball goal, not very safe area as your ball would roll right into uncoming traffice. And a fenced in play structure...it is not a playground if all it has is one bench and one slide. They show movies on the wall at night, most of the seats have an obstructed view and you can buy a marshmallow pack for $5 that includes 4 marshmallows, 1 bar of candy and 2 graham crackers....wow ...bring your own next time.
They had one bartender on a saturday night who was very very good but ofcourse long waits at the bar. He makes a mean margarita on the rocks for $9, glass of wine was $11 but it was a mean riesling. The hotel has a restaurant with a buffett for breakfast that costs $15, it was average, the garden inn hiltons actually have a better made to order offering for a cheaper price..but it was good enough.
It really was average, i will return if i have too...if you plan on being at seaworld all day and just crashing here at night or for a swim and outdoor movie it will do just fine...most likely that will be the reason i come back here.
If i plan on actually relaxing and enjoying the hotel i will definetly not come here you can stay at the larger hotels on the strip but be prepared to spend at least double if not triple.
So for value i will say this was right on the money!
hotel reviews