Use to patronize the lounge to meet up business clients and at the same time dine in. Every time place an order, either it will be late or not up to the standard. This time around, ordered mee goreng and the taste is good except it has slightly sweet taste which doesn’t blend at all, tiramisu affogato was too hard and was served in a flat plate as the coffee run down and scattered which doesn’t look presentable neither brings the coffee flavor and moreover it took very long time to serve and the staff said it was freshly made but it wasn’t and the hot chocolate wasn’t hot enough neither it was very light and diluted and the second cup was even extremely sweet. The staffs who attended were keep on saying sorry but it doesn’t solve the issue. A lot of feedbacks has been given in the past but it doesn’t seems it has been improved. It’s not easy to get the staffs attention as they are busy and I believe they are shortage of staffs too. Need a drastic improvements as it’s not the Four Season Hotel standards.
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