We stayed at the Sheraton for 6 nights and enjoyed it very much. Location is perfect: close to lovely Copley Square, the shops and cosy breakfast places on Newbury Street, Prudential Center (Skywalk & shopping), the T station around the corner (easy access into the city to almost everywhere you'd want to go). The restaurant scene is amazing in Boston! We thoroughly enjoyed this beautiful city as well as our trips to Provincetown (Cape Cod) and Cambridge (Harvard Univ). Service at the Sheraton was rather impersonal but certainly not lacking. Our room was in the south tower on the 14th floor, close to the elevator and ice machine but we did not experience any discomfort or noise. View on the city (huge window), very big room (2 queen beds), bathroom OK, aircon working excellent, complimentary bottle of mineral water daily, coffee and tea facilities. PS: We found the staff at the Starbucks in the hotel rather unfriendly. But definitely: Visit Boston! You'll love it!
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