I would give zero.
After being a customer for years, we lost our internet. While trying to find a solution, were offered a "Better Deal" than the plan we were on. So we accepted it.
We were told our Internet connection would be restored within two hours. Four days later, we are still without Internet and after 6 hours on the phone with the terrible customer service, we were told we wouldn't get Internet until 9th July. "When the cycle starts". 13 days without an Internet service that we have paid for.
In 2022, many people rely on their Internet for work and many other things. It shouldn't have been hard to offer us a few GB to see us through the interim. We were not even offered that. No wonder Three UK has 1 star rating on Trust pilot!
We will be leaving as soon as our contract is up.
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