We booked this hotel at the last minute solely based on its proximity to family. We had zero expectations, which was good, because our stay was only so-so. As others have noted, the lobby, bar and Pump Room have all been beautifully re-done. The sitting area near the coffee bar is great. But at night, because this is basically all one big open space, the bar ends up taking over the place and people crowd the whole area. Not a big deal, but it did make coming and going a bit annoying as you're pushing your way through people just to get to the elevator bank. (I'd also say that though we saw some families with young kids, it definitely does not have a family-friendly vibe.)
Our room was very spacious, but the design doesn't make very good use of the space. There is one tiny closet and 2 drawers for all of your clothes—no dresser. Also, the bed, which is very hard, is basically on the floor. We were on the 13th floor (yes, the first place I've ever stayed where they actually have a 13th floor!) which gave us a nice view and we appreciated the black out curtains to block the sun in the morning. Bathroom was fairly small, but nicely done. The real problem is the noise: the doors and walls are basically paper thin. We heard people at all hours—talking in the hallways, talking as they came off the elevator, talking (and more than that) coming from the room next door. We had to be up early pretty much every morning we were there and felt exhausted by the time we left.
On the plus side: The Public has one of the nicest hotel gyms I've ever seen. Brand new equipment, nice view, very light, the room the right temperature. We also enjoyed a breakfast at the Pump Room and loved the convenience of being able to grab a quick to-go breakfast from the coffee bar.
All in all, though the location is ideal for us, I probably won't stay here again. I value my sleep too much!
hotel reviews