Firstly the good points.... as many people have said the hotel is in an excellent location, and for the price represents fairly good value for money. The breakfast, although nothing special is a rarerity in New York, and a nice touch. Coffee, tea bagels, breads fruit cereals etc a good start to the day. We found the beds and pillows to be very comfy.
Check in was efficient, we were allocated room 621, we had asked for quiet room on a high floor and although this request was met, the room was awful, and i can only descibe it as a stuffy dark shoe box! there were 4 us in the room, we were expecting small rooms but no way could stay there comfortably.We asked to move, and were given room 219, which was slighty bigger so decided to keep it. The room was noisy, being on the 2nd floor but we expected this.
As other have said there is little storage space, we all spent the 4 nights we were there, living out of our suitcases, we had to strategically re-arrange the furniture so we could fit our luggage in. Once we had unpacked our toiletries in the bathroom there was little room for anything else.
The hotel knew there were 4 of us in the room yet only provided towels for 2, we had to ask for 2 days for more towels on the 3rd day they got the message and started putting towels in for 4, we also only got 2 cups in the room during our stay, and the coffee filters/milk etc were not replaced, we had to ask.
As in a recent review the fire alarm is right above the bed, and is like a beacon at night time, we also had curtains that didnt close, as the track was only about 30cm long on each side, even with the blinds shut there was about an inch of space either side, so we had to pin the curtains with safety pins.
The hotel in general is very dark, and this continued into the rooms, there were 2 lamps and a ceiling light above the door in our room which made it look very dull.
These points may seem like niggles, but added together amount to quite a lot i think. We all enjoyed our time in New York but im not sure if i would return the this hotel.
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