I moved house recently and I provided BT with my new address,they repeatedly sent the equipment to my old address,I have not had internet for a month,every time I phoned BT up I was passed from department to department or I was put on hold until they finished their coffee break,I would not recommend BT to anyone because they are completely unreliable and incompetent,it's not that hard to send an engineer out to an address to fit internet,as it stands I am being charged £85 a month for internet that does not work and phone's that will not turn on,if that isn't day light robbery I don't know what is,the customer service was a joke, a monkey could do a better job than all of the customer service agents I was passed to during my ordeal. If it were possible to give BT 0 stars I would because they don't deserve the 1 star.
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