I was extremely disappointed by the care and customer service given at the front desk of this (supposedly) exclusive restaurant. This is the reason I will never go back to this restaurant. My husband and son (age 11) and I arrived at the front desk where we were greeted by a lady wearing a mask. The lady said that there is a dress code at this restaurant and my 11 year old is not allowed to wear shorts. My husband explained that when he called there was no mention of children not allowed to wear shorts (these were dress shorts by the way and he was wearing a collared shirt) the lady became aggressive telling us that these are the rules (in a rather loud voice). After a few minutes of her rude back and forth conversation I asked her simply "then we aren't allowed in?" her answer was he could borrow a pair of pants, which we were fine with (until we saw that they were a pair of track suit pants that were my size) anyway we dressed my crying son (because he did look rather ridiculous) and my husband pointed out that the pants looked worse then the dress shorts he had on. As we were walking towards the lift her last words were heard screaming at us "then you can go and buy your own pair of pants out there". I know it was a rather long story but I have to say no food in the world can make the experience worth going back for. I am truly disgusted in her behaviour.
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