My husband and I were en route back to Chicago from our anniversary vacation and decided to stay in Indianapolis for the night before our last stretch back home. We booked this hotel because it had a decent rate for a hot tub room. At first we were disappointed to have to pay a 12 dollar fee just to park on the premisis. Did feel very hospitable. Other than that the downstairs of the hotel was very nice. The breakfast in the morning was very good for a complimentary hotel breakfast. And the room it self was spacious and well decorated.
Our complaint came as night fell and people on our floor )4th) began to take showers. Apparently because we were at the end of the hall the water pipes or pumps or SOMETHING was right by our walls, therefore everytime someone turned on water or something we had this intensely loud noise like that of a pump in our room. It sort of took away from the feel of a romantic hotel room. But we were deal with it by trying to turn the TV up, since we couldn't hear the TV over the sound of the room. But then we tried to go to sleep, and that noise kept us up ALL night!! DO not go to this hotel, at the very least do not get a hot tub suite if you want to sleep!!
The worst part about this was that when we complained about this in the morning, we were not offered any compensation or anything!! She just said that she would check into this problem!! Guests should be treated with respect and concern!
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