Rooms are okay but nothing special. The ceiling in my colleague's room had patches where the paint had chipped away or fallen off. To their credit, the front desk offered to switch her to another room, but honestly this should never have been allowed to happen in the first place. When a place charges $200+ a night the rooms should be well-maintained and in good repair to begin with.
I also wanted to order breakfast via room service for the next morning but there was no order form in my room (you make your selections and hang the form on the outside door handle the night before). It was late and I called down to get a form and had to wait almost a hour to have it brought up to me (it was late and I had an early meeting the next day and wanted to go to bed).
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