Having been a BT customer for decades I moved house and wanted to cancel broadband and keep BT Sport. Not possible, despite BT Sport working fine with other networks. Just cancelling would cost over £185.00.
Ironically to cancel you get put through to a "Loyalty Agent".
Entirely unhelpful, borderline rude, achieved nothing and would only cancel after a PUNITIVE and gouging £185.00. This was after YEARS of contracts and not an initial installation which would obviously incur costs.
AVOID BT. You can get better customer service at a lower price almost anywhere.
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