This is a very mediocre property. Not sure why this is part of the Luxury Collecition. It feels like a rehabbed Sheraton.
My room had paper thin walls. I could actually hear phone conversations on both sides of me and the traffic outside. I mentioned this to the front desk staff and they just said "yes, we often get that complaint" but offered no compensation or apology.
Bell service was poor (i.e., non-existant) when I arrived mid-day. This is a bad property in a nice location. Don't think for a minute that this is a reasonable alternative to the Hay-Adams. This is the last place I would stay in D.C. irrespective of the price.
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