Had a 4 day conference at the hotel and my wife came along for the trip. The hotel is very conveniently located in downtown Seattle. We tolerated the room next to the elevator the first night. But the toilet with the pressure tank that leaks and periodically sounds like a machine gun, combined with being next to the ice machine was more than we could handle by night #2. Add to that a front desk clerk whose smart-aleck response to my request for an extra room card was unprofessional and not the kind of reply i expect at a hotel that hosts business travelers.
I called the following morning and asked to have maintenance fix the toilet. When I returned later, the noise remained but the desk assured my wife that it was repaired. When I protested, I was offered a new room, which I gladly took but am reluctant to see what awaits us tonight. And I feel sorry for the poor fool who will spend the night in room 1417 and endure the noisy toilet tonight.
The Westin isn't as convenient, and is more expensive, but worth it to avoid bad staff and bad facilities. DON'T DO IT!
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