We stayed there on 08-11-12 and the memory will stay with us forever, HELP!
To start with the hotel ignored it's own policy of children staying in a room without an adult and allowed some 70 children to stay in rooms all over the hotel and the chaperones were staying in there own room elsewhere. The children turned the hotel into the elephant cage at the zoo. We brought this to the hotels attention and were told they were sorry but they have NO Security on till 11 PM to handle it. Next to our room, We were first greeted by a 4 inch round white stain on the couch,{eeww} counters that still had rings on them from cups or cans, pee stains on the toilet, soap scum on the shower soap tray and a crust in the tub. A closer look at the so called room amenities reveled that there was only coffee for one as well as toiletry's for one. We went to unpack and found a live earwig in the clothing cabinet. At this we decided to have a cup of coffee and found the second one hiding as it was used and still in the coffee maker. As we washed the coffee maker out we found that the sink was stopped up and would not drain. The hotel offered to give us a different room and we chose to look at it first. The sheets in that room had long black smear marks on them along with a bed skirt that had huge stains on it. It was obvious that the sheets had been reused and as we left we noticed the TV looked like it had been wiped down with a dirty dish rag leaving big smears all over the screen. We told the hotel that a least the bed in the first room look clean so we would stay in it and they offered to comp us for the night. We returned after dinner looking forward to using the indoor pool and Jacuzzi. When we got to the pool we found the water to be a milky white and the Jacuzzi would not turn on and at closer inspection it had a yellow foam on it. On the way back to our room we stopped at the vending machines to get something to drink and a late night snack. Unfortunately all the vending machines have been removed from the hotel except for one soda machine that was not plugged in or working. When we got back to the room we found that the TV does not get the 4 good channels HBO etc. when it is raining but you can still watch the other 12 news and sports channels, oh boy. As we resigned ourselves to just get some sleep we discovered that the pillows were half the size of normal ones maybe that is why they give you 5 but on a king size bed it was as much of a joke as was all the rest. We awake looking forward to the so called made to order breakfast the hotels torture continued. The only thing made to order was omelets that you had to stand in line for and were made from eggs poured from a carton not fresh eggs. There was sausage that had been deep fried, scrambled eggs made from the same garbage out of a carton, corned beef hash out of a can, instant grits, diced fried potato's covered in seasoned salt, stale bagels, bread and muffins,etc.
All we can say is if you go there after reading this you deserve what ever you get.
hotel reviews