We do love to fly with Singapore Airlines and have never had an issue at any level - always very professional all the way and Changi is our favourite big airport.
We booked the tickets for a trip from Melbourne to Koh Samui about 7 months in advance as a party of 6, flying Mel - Sin, and then Silk Air from Sin- USM.The first leg was on an A380 and seats were booked so were all together. About 6 weeks out we were informed that the aircraft was now a 777 and seats were allocated randomly to say the least. I know that it is the perjorative of the Airline to make changes without notice but it was pretty annoying given there was no apology or explanation. Anyways, it was still a good flight- but still a little like booking a Merc and being given a Skoda or even worst - Parma Regret. Would it stop us flying SA again ? Absolutely not !
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