Doha to Berlin via Istanbul. I have flown with Pegasus airlines 3 times and out of the 3 times my Bag has been damaged twice and I have a strong bag, the bag was damaged in the corner which keep in mind is the strongest part of the bag. I have tried following up with them on this case however they have taken forever to reply and have not taken any care or shown me support they are nice to you however as the call is being recorded so they will be nice but show no effort in support towards me. I have been told that I was on the top of the list (they always say that to keep you pleased) however it has nearly been a week since they have replied with me being on "the top of the list" I am very unsatisfied with the treatment. I have also been sent or rather passed around in the airport as no one helped me, I was very tired from my flight so I headed home and continued via email which was my mistake. My father worked hard for the money he has earned and It has gona to waste as the bag has lost wheels and been cut open which resulted in some damage on the inside as well. I do not hope to see anyone get the same treatment as I did and wish you all the best. Thank you
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