I had my original account hijacked, even though I had 2 step verification with Facebook. I informed them whilst the hijack was in progress, that I was not trying to change my telephone number or email address. Sadly Facebook ignored my instructions and allowed the hijack to take place. Not once has Facebook tried to help me recover any of my online content, nor have they apologised for their transgression. I waited several months for them to help me. They didn't, so I created a new account.
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