My son and I travelled to the Sheraton in Philly city centre. The overall accommodation was very good, a very pleasing lobby and competent concierge.
Room was good size and beds were comfortable. Views spectacular from the 20th floor.
Restaurant very good - but pricey and breakfast was too.
Some complaints though:
why do you have to pay for wireless broadband for each 24hrs of your stay?
why is there no business centre with free wifi?
why was the shop closed for at last 30 mins during the day when we were seeking to buy some batteries for our camera (with no explanation or offer of assistance from the girls at the reception desk who stick to the script when you check in and are very courteous?
why is the bottled water not replenished each day?
Overall I would expect more from a Sheraton.
hotel reviews