We pulled up to the Kyoto at 5 pm on New Year's Eve. The valets and doormen efficiently unloaded our truck full of luggage and computers.
However, the front desk was understaffed and we waited over 30 minutes to check in. Even while checking in, the person helping us was forced to answer 2 phone calls. There should have been someone in a back room doing that. Once checked in, we and our luggage quickly made it up to our room.
It was a tiny, triangle shaped room, but had a nice sized bathroom, desk, a couple of chairs and mini fridge. The air temp was good (I've found I often have to set the AC to high when first entering a room). Only real problem was that the second mirror outside the bath was missing. This made it a bit challenging to get ready to go out.
Our bed was very firm. If you need that, perfect. My wife slept well. Lastly, there was very little sound transmitted from above, below or from either side. All in all, very pleasant. Would have been 5 stars if the check-in was more efficient.
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