premier king room with balcony overlooking busy downtown which is great if you love to be in the mix of a busy interesting city. I do have to warn though that a few garbage trucks make quite a disturbance in the morning, fortunately we were waking up anyway. So if you need a quieter room, ask for one facing the pool.The room was large and very clean. We were happy with the safe, robes, and refrigerator, and newspaper at our door in the morning. The room exceeded our expectations even though we had a small walk to the lobby (outside past the pool area). superb customer service and great location, right at Union Square and a block from the trolly. We walked everywhere. Parking was expensive but expected in downtown San Francisco. We got a great rate online and it was well worth it. I have become pretty particular about the places I stay over the years and expect cleanliness, good customer service and location above all else. I would stay here again.
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