I was here for a two week conference and the rooms were horrible. I seriously though about checking out and using one of the other hotels next door. The refrigerator in my room wasn't working properly but the 'engineer' told the front desk everything worked fine and it wouldn't keep things as cold as you're used to at home. I asked to clarify if it was a cooler vs a refrigerator, since it wouldn't work to the level of a refrigerator, and was told it was indeed a fridge but it wouldn't cool things as well. hmmmm. Holiday Inn's standard has been set and the bar is low. The food I had in the 'un-fridge' ended up going bad and making me ill. The front desk seemed to want to listen to the 'engineer' instead of the customer, not a great business model. Also the TV wouldn't work correctly, remote barely worked and picture was horrible. It also looked like someone kicked the front panel, the buttons were pushed in and damaged. In addition, I had to set the room temp to 67* in order for it to get the room to around 75*. I was very disappointed in this Holiday Inn.
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