My husband, son and I recently stayed 3 nights at the 4 Seasons hotel in San Francisco. We have stayed at 4 Seasons property before, so had a certain expectation of what we would find. I would have to say that this property does not live up to that expectation. On arrival, we entered the ground floor of the property and went to the desk to check in only to find that we had to take an elevator to the 5th floor to actually check in. Come to find out later, this is for security. Even though the hotel is very close to Union Square, it is still in a scary part of town after dark. When we did get to the check in desk, the clerk was very nice and we sincerely appreciated the early check in. However, we were escorted to the next set of elevators and that was it. When we got to the room, a king deluxe view, we found the room nice, but totally unremarkable. In all honesty, we have stayed in Holiday Inn Express rooms that were nicer (except for the bathroom). The room looked over Market Street and had a king size bed which was very comfortable. The room was tastefully done and was clean but there just wasn't anything about it that made you feel like you were staying at a 4 Seasons. There isn't even a coffee maker in the room. I realize most of the hotels in San Fracisco charge for internet, but $14.95/day at a hotel of this caliber seemed ridiculous. The bathroom was large and had L'Occtaine products which was really nice. We had drinks in the bar, which, again, was ok, but nothing special. The staff was friendly, but not overly so. Maybe my expectations were just too high. The location of the hotel is very user friendly to Union Square and Chinatown, but if you venture more than a block or two away from the hotel in any other direction, it gets really seedy very fast. Tons of homeless people and trash - not to mention the constant odor of urine around the grates in the street. I realize this is not the hotel's fault, but I think if I did this trip again, I would stay closer to the Wharf and take a cab to visit Union Square and Chinatown. We just weren't impressed.
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