Dino is to be congratulated on his Customer Service skills . He patiently listened to my dilemma, he carefully answered all my questions and he competently solved the problem !
He was courteous, professional and extremely helpful .
I was nervous making the call , I had made incorrect assumptions and I was a happy, satisfied customer when we concluded the call !
Please ensure that this positive feedback is conveyed to Dino with my sincerest thanks and appreciation.
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