Let me start by saying that for business and pleasure, I've been to over 1,000 hotels including about 10 in NYC. The Premier Hotel has THE WORST SERVICE. The front desk receptionist called Ramona yelled at me and my business partner when we tried to check in and explain to her that our booking included a late check out. Her reply was: "I don't know what our website says, I didn't write it". She did not make any efforts to accommodate us and it took her 20 minutes to check us in and we were the only folks there. After being yelled at, we went to our rooms. The sofa in my room was stained with all sorts of juices and stains - simply discussing. The room was furnished with an IKEA style bed that looked like it will fall apart. The only good thing about this hotel is its location. Do yourself a favor and go to one of the neighboring hotels like the Hilton Times Square, Westin, Crowne Plaza or the Intercontinental Hotel. There you will get the same location but also much better rooms, service and bang for your buck. Even if these hotels end up costing you $100 more - trust me it's worth it. Simply avoid the "Premier" dump with Ramona. Regards, Your Guardian Angel
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