The Doubletree is right in the heart of Time Square, so it was a great location to see the sites there, and the hop-on/hop-off bus terminal is right around the corner. However, you need to know that the outside is blocked off by scaffolding so it is hard to even see the hotel from the street. The name of the hotel is located above the scaffolding, and so we really had to look hard to find it. Also, the check-in desk is on the third floor, so you walk inside and there is nothing there, just a bellhop to point you to the elevators perhaps if he isn't busy doing something else
The service at the desk is fast and friendly. We did have a couple of problems with the room--our refrigerator wasn't working when we arrived, and the service crew did respond promptly. The concierge was also very friendly and helpful.
The room itself was somewhat small. The king size bed in the bedroom takes up the entire space. The bed was comfortable though. However, my grandson slept in the sofabed, and he complained that it was quite uncomfortable with springs sticking into his side every time he rolled over.
The view was okay if you wanted to see the M&M store. Otherwise, we couldn't see much else of Time Square.
Overall, the stay was good but not great. I probably won't stay here again. The Westin has better views, and the Casablanca has more amenities for the price.
hotel reviews