The staff on check-in was quite courteous. A few minutes after getting to my room, they even called to see if everything was satisfactory. After a six hour drive, all I wanted to do was take a nap so it seemed that everything would be alright. It would be later on that I started to notice small things that would take some of the gloss of my initial impression.
The carpeting of the room is in dire need of replacement. It has managed to stretch and appears to be bunched up in places. There are, what appear to be, stains that either could not/were not removable.
When I searched for a telephone directory, the only directory that was available was the white pages that had businesses available only if you knew the name of the business. The instruction card on the telephone was incorrect is stating that you were to dial #8 to get an outside number instead of #9 as was instructed by the front desk staff.
The final straw was on the final morning of my stay when I discovered a multi-legged insect crawling across the nightstand.
This property, from the outside, looks to be in good condition. However, good looks can be deceiving. It just needs a bit of help to be what I expected of this company.
I have stayed at other properties owned by this company. However, this experience has left a bad memory for future stays.
hotel reviews