I say that first off this is definitely not the best neighborhood in Charlotte. I figured that it's a Marriott but the neighborhood was borderline ghetto. I did feel safe inside the hotel though because you had to get into every entrance with your key but I didn't feel safe leaving my car outside, luckily nothing happened to it. The pool and hot tub were great and the room was clean. However, the walls were paper thin and we had the rudest neighbors ever!! They were loud and screaming and cussing well into the night. Doors were opening and shutting and it made it difficult to sleep I had to get ear plugs no kidding. The second night they did get quieter no doubt due to multiple other complaints of the noise. The breakfast was rather small compared to other springhill suites that I have stayed at and the picture on their website is misleading because that is not their breakfast area in the picture. I will, however, give their maintenance their props. Our air conditioner was not working and we had someone in our room in less than half an hour. If you are needing a place to stay close to the airport for one night it is a decent enough stay (bring earplugs though) but if you have to be there for more than one night then stray a little farther from the airport and get someplace in a nicer neighborhood and with less noise.
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