The cleaning staff was loud without consideration for guests. A few had to stop talking on their cell phones when approached for directions. The hallways reminded me of a prison corridor. The walls and doors were scuffed, dirty and marked up. They needed a fresh coat of paint. The room was dark, cold,our heat didnot work, filthy windows, curtains falling off the rods. I slept in my clothes and coat. The carpet was stained, mildew, mold in the bathroom. Find somewhere else to stay. Location to Madison Square Garden was the only good thing.
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