I was out of the metro when I needed to top up a prepaid number. I know this app asks for the user's location upon launching so definitely it would show that I was not at the capital. Since I was not going to use the transport service I didn't mind it much. Until I logged in and noticed that the other features such as the prepaid top up was also missing. This needs to be corrected as I should be able to use mobile phone reloading even if I am not in the area where Grab operates.
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