We were told our washing machine needed a new door and that the part had been ordered and the engineer would be out on the 30th January.
No communication and no engineer.
Tried to call but the lines close at 5pm, spoke to someone on live chat knight be told that the part hadn't arrived and the next date would be 8th February.
Nearly three weeks without a working washing machine for a family of six.
Totally unacceptable.
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