Terrible company. Placed an order, they cancelled saying my landline number had been rejected, without offering any alternative solution.
Called to get my money back and was fobbed off and told I should make a chargeback with my financial provider. I said I wondered why the onus was on me to do this as they cancelled and could they not just refund me? They hung up.
I'm glad they cancelled my order.
p.s. I have just made a chargeback claim with my bank, which took ages. I'll report back on the outcome.
- Chargeback accepted and refunded but still, seems to be a very unprofessional way of handling matters.
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