I read some reviews about construction from a few months ago. Happy to report that's finished, and the lobby looks great. They've got modern looking furniture, and everything looks new.
The service here is absolutely wonderful. I accidentally left my laptop here- the staff mailed it to me immediately- I had it back in my hands in less than a week. That would be standard at a nice place like the Ritz, wasn't expecting much from a hotel I paid 60-something a night for. The service is what gets this place a "Very Good" otherwise I'd go with "Average."
The room was clean, and unnaturally large. (I looked like at one time there was a sitting area. Now they just have one chair, it's an odd set-up). Again, everything looked new. The thing that was out of place was the fridge- it looked old, smelled a bit musty when you opened the door, and didn't work at all.
I lived in Memphis for a summer, so I knew my way around- if you don't this hotel may be a bit far out for you. It's about a 15 minute drive to the major sites and a taxi will cost $25 one-way. If you're looking to check out Beale, Mud Island, etc, I'd try one of the downtown places. That said, you'll pay downtown prices. The Econolodge downtown costs more than this place and not nearly as nice.
There is no way to park close to the elevators. They're in the center of the huge building, and no door is easily accessible. If you're handicapped or have trouble walking with your bags, this may not be the place for you.
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