I have been a TalkTalk customer for 9 years, ordered a new fibre line in October 2021.
Have had 2 separate installation dates come, no engineer turns up, no communication from TT
If you can get through on chat, it takes forever, the agents are useless. The only communication is automated texts that say they will update in 2 weeks. Then do not update.
Have next installation date March 9th 2023 even though they say 20 calendar days for installation.
Do not believe them - they have no control on what engineers do, and do not communicate
It have been a total waste of time
They are cheap, yes, but god help you if you have any kind of issue
Avoid
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