I have stayed at the Hilton New York on Avenue of the Americas on a number of occasions. It is less expensive than the Marriott Marquis in Times Square, and in a less congested area of New York City. The positives: the rooms are nice and I love the location (close enough to walk to Times Square, but also close to Rockefeller Center, Fifth avenue, etc.) There is something to be said for not hitting a wall of people when you leave your hotel. There are also fun eatery options nearby (Applejack Diner, Ellen's, Magnolia Bakery). Unfortunately, it seems that lately, every time we stay, there is something wrong. A lamp in the room is broken, heat not working properly, fuse blown and no lights in the bathroom, room not stocked with shampoo, etc. Whenever these problems arise, the hotel staff attends to them quickly and with very good customer service. However, at some point the lower price and great location start to be outweighed by the hassle. On our last trip, of note was that it took forever to get an elevator from the club level floors, which was an inconvenience. Valet parking was also a hassle, as drivers have to drive around to the back of the hotel, and the process takes a long time, especially when, for whatever reason, no attendants are around. I think this property is worth a try for the location and price point, but I am hoping that the staff works out all the kinks in the future, as repeated visits have proven that these issues are not one time occurrences.
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