Had to spend a night in Charlotte and a buddy who I was visiting had stayed here before. He made the reservation for me. I had my doubts as I am not a big fan Holiday Inn. There was construction going on all around the hotel but I didn't worry about that as I had planned to use the valet. I also hate having to pay for parking but that's pretty standard for a down town hotel. The staff at this Holiday Inn are fantastic. From the valet's, bellman, to the front desk staff, everyone was friendly and informative. I am extremely impressed with the staff. I thought my room was ok, the bed was super comfortable which is important to me. Room was clean a pretty much standard but for the price....it was great. I've paid more for less. I loved that they had real glasses in the room and not plastic glasses. I would probably have given the place 5 stars if the restaurant would have been better. Again, I've had a LOT worse in a hotel, but don't give me a rib eye and say it's "Prime rib". I was born, but not yesterday. It was also well done when I wanted medium rare. No big deal though, the restaurant staff were great and my buddy paid for dinner so no complaint. There are a ton of restaurants all around the hotel within walking distance. All in all it was a great stay at a friendly place. I would recommend this hotel to anybody.
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