Clear communication about when we could expect our PC. Only criticism I have is that I made the technician aware my son had put the PC components together and, before we submitted it for building, to have a good check that he'd included everything. Turns out when we turned the PC, we couldn't connect any bluetooth devices to it as we didn't have a bluetooth device installed when we could've upgraded our wifi card. Purchasing a bluetooth dongle isn't the end of the world but it then takes up another USB slot.
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