First thing I noticed as I drove up was that the hotel was gated. Once I entered the hotel, the lobby was very hot with no A/C. I then noticed a pamphlet describing how to protect your valuables in your car. I'm not familiar with the Memphis area, but this made me paranoid that my car was not safe in the lot.
I get to my room which was very hot. Usually, when I enter a hotel room for the first time, the air is already on. Luckily there was no problems with the A/C. Unfortunately, there were problems with the exhaust vent in the bathroom. It didn't work and I called down to the front desk to ask them why it wasn't. Apparently, the front desk stated that the vent is always on. I'm not sure how that could be since the mirror would fog up completely from taking a warm shower.
SIDE NOTE: I stayed at another Holiday Inn Express a week before on the outskirts of Atlanta, GA. This was the reason why I choose Holiday Inn Express when we visited Memphis.
The following morning we went downstairs for our free continental breakfast. The first thing I noticed was that the food was not like the food they served in Georgia. There was no bacon, sausage, etc. I asked the server where all the meat was and he came right out and told me "We do not server meat on the weekend, it's too expensive for the hotel." At $100/night I figured I would get full service. Also, the lobby once again was sooooo HOT! I had to take my food back to the room to eat. We originally reserved the room for 2 nights, but decided to check out after the first night because the accommodations were so horrible.
I'd suggest another hotel for those considering this one.
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