I found this hotel for a great rate on Expedia....they also gladly accept pets, which we were traveling with our two little dogs. The lobby is beautiful, the staff was wonderful and we were glad to be there after battling traffic on I-35 into Austin.
It was 4:30 and they had no downstairs room available.....Ugh...... downstairs is required for pets.....within a minute the mgr found a room for us only to find out when we get there it is an ACCESSIBLE room (handicap).... that's fine except the shower totally sucks! It's got the shower head on a metal flexible tube, it doesn't go high enough or stay where you put it and the metal tube is constantly in the way. It was an open shower (with curtain) with the same tiles on the floor and walls.... this meant anytime we took a shower, over 1/2 of the bathroom was flooded!!! We had to lay 4 large towels on the floor to soak up water!! The drain wasn't low enough to prevent this!
The room had 2 queen beds but was small..... the TV was a standard 25 in box TV which surprised me because most hotels now days have a flat screen larger TV. The accordian style closet door refused to close completely unless you shoved it....
Linens seemed to be clean but the beds were HARD.... .did not sleep well for 3 whole nights! A/C is hard to adjust, it has an economy setting that is set much too hot for sleep, but if you put it on manual and set the temp, the A/C comes on and off all night long and it was loud! Also, when it did come on it was like a blast of arctic air... .5 min. after it shuts off it's hot in the room again! Oh my gosh!! :(
After being there only 20 minutes I see our feet are black on the bottoms, the carpet is filthy!! That's one of my biggest pet peeves about hotels!!! We had to go to Target that evening and buy slippers!!!
The pool was OK, the furniture is old, sun-bleached, aged wood furniture....not very attractive.
Like I said, the staff was wonderful & the large hamburger we had in the restaurant was delicious.....the property itself is just old and hasn't been updated much....the carpets DEFINITELY need shampooing!!
The one thing we did notice is we rarely heard any doors slamming in the hallways which is VERY different from many other hotels we've been to. That was a plus!
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