I have stayed at this hotel in the past and it was great! But no apparently there is a new manager Wanda. I approached her with the bed bug problem and she was the most rude person I have ever encountered in my life! I was put in room 218. There were bed bugs all over the matress, you could actually see them crawling. When at the front desk making my complaint I saw a list that said "ROOMS TO SPRAY FOR BED BUGS" There were probably 15 rooms on that list! This hotel has went down hill and I cannot believe that "RAMADA" would let there name be used at a place like that!!!!!!!!
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