Worst stay ever! Go only if u r desperate as every room in SA is booked. I spoke directly w the hotel before making reservations to confirm that the renovations they were doing wouldn't effect our stay. Woah! The first room they put is in the front desk clerk said we would never hear the jack hammers- wrong! So before unpacking we asked to be moved. They work 9-7PM which is fine I suppose if u r trusting. The next room provided was over the top when a 3" long Palmetto bug ran out from my side of the bed at 8:30PM and right in front of my toes. If u have not seen one they look like a German cockroach on steroids. We killed it, put it in a plastic bag and I delivered it to the front desk, where they were duly mortified. They offered a discount (I did not have to ask) & I asked for housekeeping to come up to the room & check to see what else was under our bed. He told me nothing but I slept w my clothes on, could not get out of there fast enough!! When the bill came, they had overcharged me for parking, that had to be adjusted and there was no discount for the palmetto bug even tho the note was in the system. That had to be adjusted. Overall cleanliness of the hotel was not there. The hotel restaurant closed the day we arrived (for remodelling to the kitchen). Honestly, the whole place is a mess. When they asked me if I opened the door to my balcony on the 11th floor, implying that the Palmetto bug flew up 11 stories and came in our room exactly at the one time I opened the door for less than 1 minute, was a little insulting. The place is under remodeling with a LONG way to go.
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