Very bad experience on this airline. First they masquerade as Vietnam Airways on the site so we booked the flight then we found out that it was Pacific which operates this flight. We come to the counter and we find very rude ground staff. Our flight was delayed initially by 10 mins which extended to an hour, no proper information was given, the reason was technical issues, which happened then resolved then happened, we were told to go back then told it was resolved. No apology not even water was offered. Please be careful with this airline, it's the worst!!
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