Chaotic boarding because of all hand luggage that clearly exceeded allowances. Overpriced, poor quality onboard food and drink (€3.50 for cheap instant coffee). Nearly an hour before they deplaned and another hour for baggage. No real baggage drop, inadequate check-in desks at MLA and very slow. Seat change just to satisfy late check in's and put me in an exit row despite telling them I had medical conditions that should exclude me. They used the old 'late aircraft change ' excuse. Air Malta have a common seating plan throughout the fleet, making seat changes unnecessary in the event of an aircraft change. Same baggage chaos coming back. All that lost revenue from hold baggage charges that could be levied! Ground staff and cabin crew need customer service training.
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