No frill front desk girls. No smiles, both gals at check in and out. Gee.. I thought I did something wrong. As a diamond hhonors, it is hard to see front desk personnels so cold and unfriendly. I was about to say to them..... "it doesn't hurt to smile, u work at a hospitality job, and guests need to feel welcome." so, with that said, minus one star.
Parking:$14 a night which is ok... Garage a little hard to find, but once park, ash locate the elevator to lobby.
Lobby area:it is nice and big. Very clean and expensive looking. Looks modern. Nice business hotel.
The room: okay upgrade to regular king room on executive floor. Nothing special. The room needs some major renovations, feels like in the 80s. 90s. Minus one star. Rooms are comfy but just old.
The executive lounge: it is very nice view. Breakfast is good. Good choices.
Overall... It is an okay stay. Not so welcoming and a bit disappointed...at the front desk gals that set the tone of my stay. No frills.
Worth mentioning: the housekeepers are extremely friendly and happy. They deserve a mention here. They do start cleaning around 10am. Thank u housekeepers... Much better than front desk gals.
hotel reviews