The hotel really lived up to my expectations. Firstly, the room actually looked exactly as the picture did on the internet. Secondly, the front desk staff where excellent and very helpful, one of them even suggested a great take out place and offered to go and get it for us, which I thought was pretty good as far as extra service goes. The location was great, just a short walk to Union Square shopping and Sutter Street itself has lots of things worth looking at (check out Minx bar just down the street). As far as value goes I dont have any issues, in fact for the price, I was kind of surprised. As I booked on line I got a bit of discount - the only downside of that is that I knew that if I canceled my booking I was not going to get a refund, but the website explained that very well, so I knew what I was in for. I would recommend this hotel to anyone - I had a great time in SF and the hotel definitely added to the whole experience.
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