Their butcher stand is located on the main floor along with a small bar, charcuterie stand and hostess area. You have to wait in this awkwardly laid out area with not enough seats for the hostesses to run up and down the stairs to the main seating area of the restaurant, one party at a time. My visit was on a quiet Saturday afternoon, yet we still managed to wait a solid 10 minutes to be seated with only two parties ahead of us. When we got upstairs I was pretty confused by how long we had to wait based on how empty the dining room was, hopefully they figured out a better system during busy hours! Then our waiter took the orders for the 10 person table near us and disappeared for a good 5 minutes before finally coming back to take our drink and food orders at the same time. Plus we pointed out that both of our water glasses were dirty so he swapped them with two from the table next to us, which got immediately placed back into that table setting. Yum! The dining room is a bit strange, very minimally decorated and doesn't seem too thought out. Their brunch menu is fairly decent, with a handful of salads, sandwiches, breakfasts, small plates and sides. There is a different dinner menu that is slightly different. I would also note that their burger is listed under the SANDWICHES section, for those that don't think a burger is a sandwich...\n\nTheir burger, in this case the Butcher Blend Burger, comes with USDA prime beef, bibb lettuce, Brandywine tomato and red onion. The bun was a little dry, but the meat was cooked to medium rare as ordered so it wasn't much of an issue. If this was a well done burger it would have been a vacuum of moisture. The meat had excellent flavor; it was very juicy, peppery and delicious. You could definitely tell this wasn't cooked with a frozen, pre-made patty. The sharp cheddar I added was flavorful and melted well, the tomato was colorful but didn't have a strong presence with the meat and oniony mystery base under the patty. I'm not quite sure what it was as that wasn't a listed item on the menu, but it was quite tasty.\n\nSadly the burger comes with chips, fries would have been extra. The chips were good; crunchy and of your kettle variety but not the fries I want with a good burger. Overall this was a pretty great deal for $12, but could have been way better with fries instead of chips. What makes this not such a great meal was the experience at the beginning and our service overall. I hate to say it but our waiter sucked, he was non-existent for much of our meal, never took away our table setup plates so our two-person table was a little crowded, and we sat for a full 10 minutes after our meals were done before he returned. We spotted him rolling silverware in the kitchen area while we sat around, and all the managers were having a little powwow to the side. The food seemed pretty good, but service like this is unacceptable even during quiet hours. I would probably have given my burger a better score based on the quality, but we walked out with such a bad feeling after this that I have to go by my overall experience. If you're in this area and want a great burger, stick with Honey Salt.
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