Liked: spacious, clean room and the location.
Disliked: "upgraded" room with fire pits directly below. Imagine yourself getting ready to go out to dinner...your hair is done...your dress on and what's that smell? Oh, yes! You get to smell like a campfire the entire night! You can't enjoy the cool, crisp air because no one bothered to let you know that the hotel would provide firewood to those who wanted to light fires right outstide your room. And it doesn't matter if you keep the door closed the entire time...you will still smell like a fire pit. Don't think that you will get to open your door in the morning either...you will just smell the ash. Please don't think that the staff will help you with this at all....they won't even offer to move you to another room. We thought it odd that only one staff member even bothered to smile at us during our entire stay. With the exception of the gentleman who will assist you in renting a bicycle, not one staff member was courteous or personable. It's almost as though the entire staff has been instructed to ignore guests. We experienced this at the pool, the restaurant and the front desk. Considering how much we spent to "enjoy" the property, we expected more. We don't think that responsiveness from the front desk, a "hi" and smile from staff on the grounds, or decent service for a meal that cost well over $200 for a family of 4 was too much to ask. Apparently, the staff at this hotel believe otherwise. So if you can live with unfriendly and poor service, smelling like a fire even after a shower and spending quite a bit of money on dinner that is average at best and served at a snails pace, then this is your place.
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