Overall, great ambience and most of the staff were also excellent. Location was superb.
Room was very well finished and stylish. Good size for NYC.
My only issue would be that for a quality hotel (and it is not the cheapest), I would expect seamless service and facilities. Not having complimentary wifi throughout was a big disappointment for me (my travel agent told me it was) and also paying for the swimming pool. Would suggest the hotel doesn't try and squeeze out every last dollar and instead concentrate on providing a great overall package...
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