The Palazzo is a very nice hotel. But it does not deserve to be among the few 5 star hotels. It's more like a 3 1/2. \n\nThe rooms are very big and spacious, so that's a big plus. The beds were comfortable, but not what I would expect in a 5 star hotel. And, no coffee machine! Really, they are that hard up to make a buck by forcing you down to one of their coffee vendors.\n\nThe service was merely okay, if I am being generous. They have very few people checking you in and out, leading to long lines during peak time. The made it very difficult for us to extend our check-out time, and only offered us the the option of extending to 2pm for a charge of $50, again trying to make a buck.\n\nThe lobby, decor, casino, restaurants, and shops compete with any other good hotel in Vegas. None of these things sets it apart. If you are going to drop dime, head over to Wynn, Aria, or Cosmo. They are superior hotels.
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