Each time we have stayed here has been through Virgin Holidays (you don't pay the outrageous $20 per day car parking!) and we have always enjoyed the stay. The surroundings are lush and relaxing and the staff are friendly. There are, though, certain frustrations: You do have to check that the room type booked is the one you are given, usually it takes 3 tries to get the right room. Expect hefty prices in the restaurants (there are plenty of wonderful places to eat outside the hotel!) and even the coffee cart is expensive. Always check the signs on the beach as the water may well not be safe for paddling. On the last visit we shared our Lanai garden Room with a family of ants (complained about but not rectified). Having said all that, you are on an island so expect your fare share of wildlife. The pools and landscaping are great and the shop is well worth a visit even if only to buy duck food for the kids. This is a great place to stay to get away from the bustle of this wonderful city. Finally, what is it with hotel telephone charges? The local Virgin rep is in Las Vegas.... be seated when you discover the phone charges if you need to speak with them!
I like the place and will be returning.
hotel reviews