Well after 3 hrs here - on arrival, no help with our bags. we've been on the road for weeks and we had to drag all our bags up a floor to check in. Finally got to room - sheets were dirty!! no cover on doona; stains on white bedcover; bathroom fittings broken with shower head hanging off wall; chips on bath, mould painted over. too tired to change hotels; so ordered food. arrived 40 minslater - cold chips, leathery and clearly re-heated; wrong food brought despite it clearly saying what the order was on the check. When the soup finally arrived, it was clearly rehydrated packet soup. Well, let's stop there. I feel the rumblings in my tummy....
Tried to get some assistance with the sheets etc - no response or answer from any staff. Asked the room service guy if he could help - promises and no action.
This place reminds us of a country motel in outback Australia; except at least the food would be better quality there. Stay here if you value paying 1st world prices for 3rd world facilities (ie suffer from terminal masochism).
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