The Hollywood Hills Hotel is actually part of the Magic Castle Hotel and Club, having initially driven into what we believed to be the entrance, we actually ended up at the Club entrance and were directed to the building next door. The staff at the club were friendly but the signs were mis-leading.
We arrived a day earlier than planned in LA and they were happy to accommodate the extra night. This part of the hotel actually consists of rooms in a gated enclosure at the top of a hill and although not walkable if you wish to leave your car outside your room, the staff will happily drive you up and down to your room as and when you request. The staff were extremely helpful and could not do enough to help but were equally run off their feet. Although not a huge place there were a maximum of two members of staff evident at any one time and with a couple of people waiting at reception and a request for some guests to be driven about, we really felt that the staff were coping extremely well under pressure and despite people waiting, their attention faultlessly remained with the people they were dealing with .
Our room had the 'Wow' factor when we walked in and we had a great view of LA, however on closer inspection the room itself unfortunately lacked attention to detail, there was paint flaking off the wall in the bathroom, the bathroom tap dripped constantly, some of the handles were broken on the cupboards in the kitchenette. The shampoo and conditioner were not replaced on the second day and the towels were not always clean. That said, this in no way detracted from our overall enjoyment it was just quite disappointing to see, on account of how good everything else was.
The hotel was literally a couple of minutes walk from Hollywood Boulevard and the Metro station. It had great views from the hills and an independent restaurant at the back of it. An excellent continental breakfast was included in the price and consisted of a variety of bread, pastries and cereals, fresh fruit and yoghurts and was far superior to the any of the other 'complimentary breakfasts' available throughout our trip to California.
The hotel itself may not be the fanciest in Hollywood but was great value for money, ideally located and the parking was very secure.
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