I stayed here on a business trip. I arrived late - almost 2am, but I had called ahead to alert them when I would be arriving. The outer doors were locked, and it took over 10 minutes of ringing the bell, banging on the door, and calling the front desk to wake up the front desk worker who was sleeping on a lobby sofa. When he finally let me in, he was incredibly rude, and did not know how to use the computer to check me in. It took 30 minutes from the time I first knocked on the door to get my room key. I know it was late, but it was his rudeness that really made me mad. It is also not safe to be standing outside a hotel banging on the door at 2am in Memphis. On top of the terrible service, the hotel is worn, not well cleaned, and smells like mildew.
Take my warning - stay somewhere else!
hotel reviews