At hotel circle in San Diego one doesn't necessarily expect resort quality. However the Crowne Plaza was a big disappointment. I am a frequent traveler in their loyalty program however for checking in early I was punished with one of three rooms off the parking lot facing the freeway. The hotel wasn't close to full, by the way. As I arrived the front desk supervisor was`being quite uncooperative and almost rude to the wife of our keynote speaker who needed an hour to extend her checkout. The restaurants are more expensive than they should be for so-so food. I travel a lot on business so I know the difference. Not characteristic of most Crowne Plazas; I will stay elsewhere next time. (Oh, and 35 cents a minute to print a boarding pass????????)
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