I made reservations online only to find out upon arrival that they had switched my room. I had reseved a King size bed with a jacuzzi only to arrive to a room with double bed with no jacuzzi. The carpet was terrible and it smelled musty inside, underneath the toilet seat was dirty and the towels shed cotton which got all over me. I ended up staying only because it was late and was unfamiliar with the area. They tell me it was mis communication. I find it difficult to be just that since my reservation was printed in black and white and the same thing is in the computer.
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