Right of the bat staff was super friendly. We were Seated almost immediately. As I was checking in I was about to redeem the check in special when I turned around our server was already on it! Nice! My burger was cooked to perfection (medium-rare) kids cleaned their plates (rare for my kiddos) a lil unconventional with the whole burgers w/ no fries. which adds to \"a bit on the pricey side\"\n\nnot once did I think it was dirty nor poor service. quite the opposite. I was expecting attitude because of the setting in the upscale trendy palazzo hotel. but I was met with a cheerful and casual setting. \n\nin short try it out its still a great burger even if it doesn't come a accompanied w/ fries....:-(
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