Westin is a great brand, and this hotel is in a terrific part of downtown Chicago. It is right smack in the middle of a haven for shopping. However, the hotel is old. The hallways, bathrooms, and rooms are a bit tired. The restaurant is overpriced, and the bar is always packed with people.
If it wasn't for the great view of the lake and the fact that great shopping is just a stroll away, I would've been disappointed with this hotel.
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