My husband and I stayed at the Hotel Wilshire for one night in mid-September, not long after they opened, in a junior suite. The room itself was gorgeous and aside from some issues between our iPads and the WiFi, everything was great. The bed was very comfy, the television was good, the toiletries were nice and the bath was OUTSTANDING - we had a junior suite and the bathroom was incredible. We found the room to be very clean and well appointed. The one thing that was missing was a guest book with a list of amenities and room service menus - we searched everywhere and couldn't find one, but really needed one and it was sorely missed. Hopefully by now this has been rectified.
Unfortunately we were on the 6th floor right next to elevator; this hotel used to be an office building so they've had to make some concessions to the original architecture, and one of those concessions is that guests who wish to visit the very nice and trendy rooftop bar have to get off the elevator on the 6th floor and then transfer to another elevator to up (and vice versa). Tipsy young folks who are having a great time do not keep their voices and giggles down while waiting for for elevators next to hotel rooms at 1am, even when the folks inside are trying to sleep, and the doors at the Hotel Wilshire are not well insulated. It was Friday night, and we had been to a concert and had a great time but we still wanted to sleep after a long week... we couldn't, though, and it ruined our night. This 6th-floor problem is one the hotel needs to address if they don't want to deal with angry guests every night.
The restaurant was hit-or-miss, but it was early days so I will give them some time to work out the kinks... my British husband was miffed that they didn't know how to make tea properly, but his detailed notes for the staff hopefully were taken in and they're doing it a bit better by now.
All in all a decent stay, a few hiccups but the manager O'Neill gave us his card and asked us to inform him next time we were coming to stay so he could make sure we had a better stay, ie we weren't placed on the 6th floor!! We will return.
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