This was a nice resort and staff was ok. Website is filled with awards saying it is one of the best hotels in America. This is a joke. If you like a big hotel with slow service crowded with none hotel guests this is the place to be. Yes, the hotel is nice both inside and from the outside. The young girls behind the bar were very slow and did not pay much attention. The fax service worked fine but they did not deliver it to the room. The concierge did not impress. He was talking behind a desk in an office like room near the lobby playing with his computer. There was a lot of noise during the evenings and nights from ongoing parties on the hotel property. Our keys stopped working day 2 so we had to get new ones in the reception. Don't stay here. Just visit the hotel during the day, it is better, cheaper and you won't end up disappointed.
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