Received an email from Team Knowhow stating my subcription to their cloud was up for renewal. States on their website if you do not want to renew you have to phone them. 28 minutes later I spoke with one of their representatives and explained i didn't want to renew. He said he didn't have the option to stop the renewal but I could cancel the contract today. I said there's a big difference between cancelling a contract and not renewing one, he stated this was the only option I had. So basically if I didn't cancel today I would have to phone again on the 1st February, as renewal was on the 2nd Feb and cancel it then! To be honest I cancelled it then, don't trust them not to take the money out early. What a joke and a waste of customers time.
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