This was the 4th time I have stayed at this hotel in the last 7 years. I chose it because it has a great location for tourist spots although there aren't many places to eat around there. The hotel doesn't have a restaurant but they do have a breakfast area. I decided to book myself and 2 colleagues here because it was budget friendly and I knew the locale and as we were on business we had a tight budget. What a disappointment this turned out to be. I paid extra for a view of the bridge, my friends didn't and they got a view of a parking lot. The wall in my room was covered with mildew as were the curtains but then again so were my friend's rooms. The room seemed clean enough but on the second day I was there I noticed about a dozen or so tiny tiny bugs crawling all over the flush tank of my toilet. I called to the front desk at 7 am when I noticed them and asked them to send someone up to check it out, I had to call again at 8 am and at 9 am I went out to the hallway and found the housekeeper. I told her what the problem was and she said she had it on her board to do. She also said she couldn't spray the room until I left. I was at meetings all that day and with a major conference in the city couldn't get another hotel to go to. I also didn't want to separate from my colleagues. I did leave the room and was gone for 5 hours. When I came back, my room still hadn't been touched. I called the front desk and asked to speak with the manager and was told he was helping someone else but would call me back within 5 minutes. I waited almost 1/2 hour and eventually went downstairs to the lobby. I didn't want to discuss this in front of other guests but was really pushed to do so. The manager was apalled and said this was the first he'd heard of it. He assured me the room would be done immediately and the bathroom would be sprayed. He couldn't tell me what these creatures were. I had an event that evening and when I came back at 1 am I noticed they were still there and still as many of them as when I left earlier in the day. I called downstairs and at 2 am I had to pack up my things and move to another room. I checked out that following morning. When I mentioned to the front desk staff she said it was my fault because I had eaten a banana in the room the day before and these were fruit flies. I actually work in the Health Dept. and explained to her that fruit flies need more than 12 hours to incubate and that fruit flies fly, these little critters were crawling and weren't even near the garbage can that I had used. The staff at the front desk were less than helpful with things I needed (ie FedEx form for a package I needed to send). I was so paranoid about bringing something home with me that I emptied my suitcase in the garage and even the new sweaters etc. that I bought I washed and dried immediately before I would bring them into the house. This was the worst treatment I have ever received. I only signed on to this site so I could warn others what this place is really like. The pictures must be years old and really do not represent what this hotel is really like. Stay away, it isn't worth your hard earned money or the grief of wondering if you caught something.
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