We arrived at the hotel and were immediately impressed with the standard. There is a grand concierge at the door of the building, which is close to a few subway stations and only a few blocks away from the Empire State Building and Times Square.
When we arrived, there were only twin rooms available but as we wanted a double room, we asked about an upgrade. The guy on reception, Mohammed, immediately gave us a free upgrade to a corner room, which not only had a double bed but a great view of the Empire State Building. It was amazing, we not only got a view of the ESB but we were able to appreciate the building when it was lit at night. We were on the 23rd floor of the hotel so we did not hear a lot of noise from street level, which was great.
The room itself as of a good size and was serviced daily. With the upgrade, we were also given use of a coffee machine. Towels, toiletries and coffee were refreshed daily, The room was a good size.
Everything about the hotel was great.
The only downside was the diner attached to the hotel, Tick Tock, which does not have any affiliation with the hotel. The food and service was disgusting. The only good thing about it was the moment we got to leave. IT WAS HORRIBLE!! I would not recommend that anyone eats there.
hotel reviews