Stayed three nights at this property while in town for a conference. Like most reviewers, I agree that the location is ideal on Ontario, midway down the Magnificent Mile. Nearly every store is less than a 10 minute walk.
The hotel itself is what you would expect for a Courtyard. Having accurate expectations may help one’s perception of the property. Though paying triple what you would for a Courtyard in a suburban area, the quality is about the same. I found my room to be well appointed but very small. Had someone been in the room with me, it would have been a struggle to get around as there is little walking space left with the dresser, desk, bed and sofa. Free wireless internet and great HD TV with many channels were nice perks. The views of the Chicago skyline remind you that you are in the heart of an amazing city. There is a very small pool on the 10th floor with only 3-4 chairs. The staff is very friendly and speak to you every time you enter or leave. I would have liked the bathroom a little cleaner as there were many hairs on the floor that I had to dispose of.
I had a fine stay and really have no major complaints. In the future, if I am going to be staying downtown and paying >$250/night, I might splurge a few more dollars and get something a little nicer but would have no problem staying here again.
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