The best thing about this hotel is its location ... on block from the warf. It has a nice looking lobby, though the chairs in the lobby had seen better days. The rooms were shabby, shabby, shabby! No pillow top mattresses, old worn furnature, mildewed bathrooms, dirty curtains, stained floor, etc. The staff is nice, but the management is suppose to follow up on complaints and does not!
The Concierges peddle a vacation club (like a timeshare thing), which they say is not a hard sell. We sat through an hour (one on one) with the pitch man, 3 price schemes with the closer, and 2 price schemes with a follow-up guy just to get a free lunch and 2 passes for a winery tour (value of $130) ... not worth it.
Don't stay here if you are looking for 4 star accomodations. Don't pay any more than you would for an old Holiday Inn.
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