Singapore airlines has become a disgrace to its legacy. The airline was once one of the best experiences a person could have traveling but has now devolved to the level of a poor US airline like United or American. They charge exorbitant fare and get away with it while continuously decreasing the value of their service. Being a member of the airline comes with little to no real benefit any longer. The customer service is terrible, the attitude of the airline employees is significantly worse, and the experience on the whole has become one that makes one want to find alternatives. If I am going to be treated like, I would be fine to fly a lower cost carrier. In the end, if not for the privileges it gets for being the national carrier, it would quickly be out of business. It is time to focus on its every day passengers rather than spending all of you investment trying to one up other airlines on the rich, first class passengers.
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