We stayed at the new york palace hotel recently in August 2012 during our summer vacation. The rooms and hallways are very dated and old compared to other properties in the area. The location of this hotel is great but the rooms and service are below average. When we were checking in, the staff did not welcome us and the bell staff left our bags in the mddle of the hallway as we had not tipped them immediately. It took the staff forty five minutes to get us toothpaste and the next day almost an hour to get extra towels! The staff at the reception are not very friendly and room service for 1 piece of toast and a small pot of coffee was $50!
Istayed at the Setai on 5th and 37th and although we paid the same price for our reservation the service is unbeatable and rooms are very nice compared to the New York Palace. I would really think twice before staing at the New York Palce hotel!!
hotel reviews