HEL-BLQ-HEL. Check-in in Helsinki was awful. We already had the boarding passes printed but before proceeding to baggage drop we had to queue at the self service check-in kiosk for the baggage tags. So why do they have check-in online in first place? The queue for the baggage drop starts right next to the check-in kiosks the departure hall is very small and people were standing between the two queues. As a result many people ended up queuing in the wrong line and no-one from Blue1 did even notice what was going on. So a ten minutes operation lasted almost half an hour. On the other hand the plane was a new and shiny B717. Light coloured leather seats plenty of legroom compared to other regional airlines and friendly FA made the flight pleasant despite the clumsy start.
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