I had a contract with BT for many years , but when my health deteriorated as I grew older I had to end the contract early and live with my daughter to care for me they told me I have to pay a fee of £335 for leaving early. Then cane the story of returning the hub as I would have to pay a further £50 if I did not return it and they sent me a bag to post it back to them ! Which I did promptly and have kept the receipt and copied the tracking record ! Now the keep sending me reminders to return it which I find very harrassing !! BT I would never recommend you to anyone as , in the first place I was offered new phones with the new contract ‘ but was not aware that if there was an electric cut the phones would not work , so I would not have chosen that conditions !
I am a very disappointed ex customer 😡
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