This Covid19 situation has shown me that Singapore Airlines is an airline with a heart 💖.
They refunded the total amount of my non-refundable flight booked with Kris Flyer points to Bali in March and I was not charged at all! They definitely care for the welfare of their customers.
On another occasion, my aunt whose son had a stroke was given a full refund for her non-refundable flight when medical documents were submitted. They even refunded the administrative fee.
Last year, due to the demonstrations in Hong Kong, we were allowed to switch our flight to Shenzhen and were even advised on dates that were cheaper.
I highly recommend Singapore Airlines! They truly care for the welfare and security of their customers.
I will definitely book all my flights in future with Singapore Airlines once we can travel again! ✈️
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