Mumbai to Paris via Rome. Alitalia has pathetic customer service. I got all my baggage misplaced and getting delivered to me after 3 days. Due to their irresponsible behaviour I had to spend ~150 Euros and now when I requested them to bring my amount back, they first offer me 30 Euros and later 70 Euros stating that's maximum they can offer. Despite sharing all the bills, and continues follow-up, I haven't been able to get any success.
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