Awful, awful company, avoid at all costs.
I signed up to their Full Fibre package as they had an incredibly cheap £25 deal, however it then when up to £35, just after it was installed, without any explanation.
The service I paid for was 900mbs but I can only get 300-400mbs. I've spent hours on the phone trying to resolve this and running test after test but they won't accept it, they say that everything is fine their end and that it must be my laptop or the cables (which I've changed) or Windows that's causing the issue.
Then I get another email, within a month of joining, that the price is going up again by 9%!! I've tried to cancel but they won't accept, saying that I'd have to pay £600 to cancel.
So basically I'm stuck paying for a service that I don't get for 24 months and they just don't care!
I'll never get anything from Vodafone again.
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