I began staying at the Smyth in July, 2009, and can't imagine staying anywhere else when I visit NYC. I recently returned from my 6th stay at the Smyth 9/8-12 and have already booked another stay in December.
The staff is exceptional. I'm always greeted getting out of a car or taxi (thanks, Bruce!), offered assistance with luggage, and greeted at the front desk. Whenever I've needed to contact the front desk about anything (additional towels, etc.), someone's at the door within a couple of minutes. Turndown service with a couple of chocolates is appreciated and the mini-bar is checked for restocking daily. William, one of the concierge staff, is very helpful and highly knowledgable of the area, and he's diligent in finding the right recommendations for you (thanks much!). My last stay just after arriving in the room, I heard a knock on the door and was greeted with a note from the hotel manager thanking me for continuing to choose the Smyth when in New York, accompanied by a couple of sweets that were wonderful!
The hotel, itself, is lovely: it's modern, the rooms are a good size and have all the amenities you could need. I really want one of those red chairs at home! We plan a remodel of our bathroom at home and have picked up some good ideas from the Smyth. The hotel is comfortable and quiet, even though it's located at a major intersection in Tribeca. I love the subway entrance a few feet from the door -- it makes everyplace seem close to the hotel -- and it's nice to walk out of the hotel and not be run down by pedestrians like you would in Midtown. Tribeca, itself, is a beautiful area and there are many restaurants and places to shop within a short walking distance. There's no coffee service in the room, but Starbucks is on the corner. If you time it right and don't arrive the same time a subway does, the line is short.
You really can't go wrong in choosing to stay at the Smyth.
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