This hotel provides a far greater level of service and quality than a typical Fairfield. Staff is extremely helpful and friendly. greets you warmly. excellent complimentary breakfast. lobby bathroom is clean and upscale. Starbucks coffee in the lobby complimentary.
I have stayed around 5 times and have been pleased all the time. Once i did find black mildew or mold on the shower floor edges. Other than that every other time it has been a clean experience. Just this week i checked in and was given the penthouse. wow I was blown away. It is more luxurious than some full service Marriott hotels. attention to detail. in the suite was excellent.amenity place holder to even the toilet brush holder was stainless steel and was of luxury quality. I know i am giving you minor details but as a professional hospitality professional/meeting planner i value and appreciate details. I would highly recommend this .hotel. saw many families at the hotel as well. Front desk and bell staff is one of the most friendly in New york. It was apparent the management cares about staff as well . observed free lunch served to staff and a training session. Training and education perhaps is the secret weapon of this FF Marriott for it's success.
hotel reviews