Went to Brake Masters today to get a simple brake fluid flush on my wife's 4runner as it had a bit of a spongy pedal. When I arrived Steve greeted me and checked me in. The tech took it for a test drive to verify the concern. Took my other vehicle for a car wash and came back 15 minutes later and they were already lowering it from the lift. We drove home. The pedal felt much better, but noticed a funny noise coming from the front end. When I got home I looked under the vehicle and there was brake fluid all over the wheel wells, the control arms and the inside of the tires. They also managed to get my headlight dirty. I immediately called Steve to let him know and he apologized and told me to bring it in the morning so they can clean it up. Not Acceptable! A simple flush turned into a mess. I had to power wash the whole front end because their tech did not pay attention to detail. Makes me wonder if they are capable of doing bigger jobs. I was a tech at a dealership and just took it because I was on a time crunch. You definitely get what you pay for! No thanks never again.... I also do have pictures that I took of the mess in case anyone would like to see.
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