This place should never be allowed to use the word Best in their name. There was nothing the best about this place. The beds were uncomfortable to the point of being painful. The staff was unhelpful and the security doors did not work and were proped open with a tree branch, are they for real? I was not allowed to check in because my wife made the reservation and she was in a training seminar. I had to wait for 4 hrs for her to finish in a car with my son. Use some freakin" commonsense people! I had the comfirmation paperwork, how else was I going to get that if my wife did not give it to me? I am pissed! My son has been itching all morning, it had better not be bed bugs. You people need to get it together but I will never know because I have stayed at the last (Best) Western(Plus what?) headaches. You should pay me to stay here.
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