The app for the iMac was never great but it worked. Then they finally added subtitles and since then it has gone downhill, or further downhill.
The subtitles no longer work longer than a few lines and then stop
The watch next episode option now crashes the app.
The app stops/crashes at random times and asks you to log back in and more and more programmes have the audio and video out of sync.
Customer Service is a waste of time and so is the mythical higher technical support that have never contacted me despite numerous promises.
I don't think they will or want to fix it as the only solution offered was to send me a stick to use on a TV which could have helped if I had a TV.
It's a shame as there are some good shows. If only it was as user friendly as Netflix.
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