While we were not expecting deluxe accommodations, for $130 per night, we did expect a safe, comfortable room. Unfortunately, loosing our reservations was just the tip of the iceberg.The manager, Patrick, acted like he was doing us a favor to find us a room. His behavior was rude and disrespectful, telling me to leave him alone so he could get his work done. The spartan furnishings were tolerable, but many other shortcomings were unacceptable: the doors to the room barely latched; the smoke detector had no batteries; the blankets were lightweight and there was no heat to turn on; tepid water arrived only after leaving the water running for 20 minutes. Both my daughter and I were charged for the same room and the refund I was promised "the next day" was not forthcoming by the time we checked out 3 days later. When asked for the contact information of the owners to file a complaint, the manager, Patrick, lost his temper and physically attacked a member of our party as we were trying to leave. Definitely not a safe place with the current management!
hotel reviews