A friend and I stayed at your hotel or inn while attending a facial/spa convention in San Jose. Yes, the Ramada is aptly located however, I was very disappointed during our stay. My opinion is that he rooms are below average. The "breakfast" was way below average. My friend and I took a look at what was offered and walked out! Frozen waffles that had thawed out in a covered plastic case with pre -packaged bread croissants, FOLGER'S coffee- ewww!
Yes, if we were desperate we could have settled for tea and cereal, but thank goodness we we not.
*One last thing to bring to your attention : We were located on the 3rd floor. Someone outside of our room, whether it was outside, directly next to us or in a room next to us was smoking weed(pot) so I called the front desk. The person on the phone informed me that if I didn't where the smell was coming from he couldn't help me! I'm sorry, was I supposed to knock on doors and ask each guest if they might be smoking weed? Can you detect the sarcasm in my words? Perhaps your employee might have investigated and found the source! I guess that was too much to ask! The smell came through the ventilation system and stunk up our room!
Over all - not a pleasant experience at all. Yes, I know it wasn't a top notch hotel, but I'm sure your corporation can do better that what they offer for 100- dollars a night!
Your very unsatisfied guests,
Amy Parola and
Sheri Souza
hotel reviews