We were in town for a wedding. We were to have a room with 2 beds reserved, but when we checked in we were given a king room and told that they were sold out and didn't have any rooms with 2 beds. They informed us the couch pulls out into a bed. (yay!)
There were several youth baseball teams in the hotel, my theory is that when they checked in they demanded a room with 2 beds and got them. STRIKE 1
We were given a room on the 6th floor RIGHT next to the elevator. It appeared clean but was musty inside (my wife said it smelled of smoke). We called the front desk and asked them to freshen the room. They did so while we ate dinner. When we returned it smelled better but was just a cover-up. In fact, it actually brought out the smoke smell to me. The pull out couch mattress was a super thin mattress on metal bars. Not comfortable at all. And the king bed (which seems small) had hair on the coverlet and something crusty (no exaggeration) on the sheet. If it hadn't been so late we'd have either asked them to bring fresh(er?) sheets or checked out entirely. STRIKE 2.
The room is adequately equipped with a fridge, coffee maker, wet bar, blow dryer, and a nice TV with plenty of ports to plug in your devices. However, the closet is tiny and so it the restroom. The toilet and tub are nearly touching. The A/C is a window unit on the bed side and the combination of the fact that there are no vents on the couch side and there is a 1/4 wall partition between the bed and the couch make that side of the room a little stuffy. Cut to morning where we could hear, CLEARLY, every conversation of fellow guests waiting for the elevator STRIKE 3
The continental breakfast is average. Cereals, dough-nuts, fruit, oatmeal, juices, coffee, toast, pre-made pancakes and egg muffin sandwiches. It was edible but I sure would not have paid for it. The amount of tables is not adequate for periods in which the hotel is full. The only empty table we found was filthy and we had to clean it ourselves. The 2 people working the front desk, who were within eye shot of the table, apparently had much more important things to discuss with one another. STRIKE 4
We were going to stay 2 nights so we could take our kids to the American Girl doll store in Dallas but now I think we'll check out and stay somewhere closer to the store. Even if it means paying a premium for a last minute hotel room.
hotel reviews