After 3 hours delay and 8 hours flight from Spain i arrive with my family and a 9 month baby to the Soho Trumph Hotel at 11pm. We had late arrival so we should have the rooms and everything was paid, what was our surprise when we arrived to the reception desk and they sold our rooms... AMAZING! nothing to say, nothing to do, just shut up and move to other Hotel at 1am.
We had travelled around the world in every kind of hotels from 6stars to hostels and this first time ever happens, and in a place called Trump SoHo NY even worst.
If you plan to visit NY and you had book in this Hotel, make sure they have your rooms and they don´t sell it to other client... Good luck and take care.
Juan Segui
Been in Trumph Soho Hotel 18th, 19th and 20th of May 2012
After the inconvenience we move to the Palace until the 27th and we had a great time in NYC
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