The staff here is stellar - always eager to help. Michelle and Angela were wonderful and friendly. However, the room I had was either freezing or boiling hot. They really need to upgrade their HVAC. There was the odor of a dead animal in the original room I was given. I complained and they tried hard to alleviate the smell. Finally, they moved me to a non-smelly room and it was much better. They have blues music in Mambos, attached to the hotel - that was pleasant to listen to. There were rocking chairs on the veranda where smoking was permitted and from there I got to see the horse-drawn carriage each evening. Right across from the Convention Center, it's super-convenient. The staff bent over backwards to make sure I was satisfied. It's old and hasn't been upgraded but my bed was clean and the room itself was clean, linens were fresh for me and bed was comfortable...
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