I would never recommend Airlink if you are on crutches, walking stick or heaven forbid a wheelchair (they would probably take it from you and make you crawl), as the experience my father went through was pure hell and his already injured leg was in excruciating pain after his flight. When my father arrived at the Cape Town airport he asked for his one crutch to be put in the hold as using both on the plane is very difficult, they staff proceeded to tell him he would have to get it checked as abnormal and made him walk across the airport with no assistance, I wouldn't think trying to help someone on crutches that is in pain would be such a hassle. My sister requested my father to be put in a seat where he could stretch out his leg as it pain horribly when he sits for to long, but no they said to her of course and proceeded to put him somewhere where his leg was crushed thank heavens a kind man offered to swap seats so my father's leg could stretch out no help from the air crew though. When he landed this side I picked him up and the crutch that was put into the hold was stuck into the smallest setting, and it was so stuck I even tried to ask the one airport worker if they could help he could not even get it lose thankfully my uncle was able to use his vice to fix the crutch so my father could again use both instead of the one crutch as he only uses one crutch for short times as using only one hurts his leg far to much. My sister complained to Airlink after his flight about all of this and all they said is they offered a crutch and he refused which he did not as he would have loved a wheelchair as he was in immense pain due to all of this. AirLink obviously looks down on the disabled and when sia personally complains they blame it all on the disabled person, this blatant ableism is sickening I always thought basic compassion and some hint of humanity would win out to help someone who is struggling and in pain but I was horribly wrong.
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