One only finds out how good a company is when something goes wrong. The problem I had with my camera was one that was not an obvious one and therefore took some time to nail down definitively. We had to take a step by step approach which meant I was beyond the 30 day limit for returning the camera and claiming a refund.
Wex did not hide behind the expiry of the time limit and ensured that the problem was resolved entirely to my satisfaction.
Special thanks to Ross Double, Assistant Manager for working with me with grace and patience, Siim Kask for his expert help and advice when I was buying the camera and subsequently and Tiberiu for the pleasant and helpful support he always extended to me when neither Ross nor Siim were in the store.
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