Signed up for this over Christmas PURELY because we were looking for somewhere to watch James Bond films online. It came up very high in search results and just assumed they were on there given this, signed up for free trial. Anyway they do NOT have any bond films, so waste of money - sports are NOT included either, had to pay £9.99 to watch a footy match. Then went to cancel, a few days late unfortunately so they got another £11.99 out of me. Not easy or intuitive AT ALL to find where to cancel. I had to go to 'help' type in 'cancel' to get a link 'cancel in my account' - so they put a link there, why not have a menu bar item cancel, or put it somewhere easy. Obviously they want to keep your money but do your customers the courtesy of honoring your promises and making it easy to cancel don't make them search for it. Had it been easy to cancel I wouldn't be giving them another bad review. I see they have many. Then it's not even a one button cancel either, they offer you a discounted month, 'are you sure? well yes, thats why I am here - then another page after that ' are you really sure? finally you get there - shouldn't be that hard.
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