I stayed one night at the Four Points and can say I WILL NOT be back. I will say, however, the front desk staff was the friendliest, quickest and most helpful I have ever experienced. The overal decor and cleanliness were also good. I was completely dissatisfied with the restaurant and level of service they provided. I tried to order room service serval times with no answer. I finally called the front desk to see what was going on and they were nice enough to put the order in for me. However, shortly after I was informed there was no room service because they were too busy, but they would call when it was ready and I could come and pick it up. I agreed, but no one called and no meal ever came. I think the restaurant manager should be fired. I have never experienced such poor service from a hotel in any country that I have visited.
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