By long wait, I certainly do not mean there were many people queuing. The restaurant was very crowded & we were the second group who were waiting to be seated. It took a LONG time for us to be seated because all the staff were very busy with taking order, sending orders to kitchen, delivering food & drinks, wiping tables, giving out napkins, etc. Clearly, there were not enough staff. And it took a LONG time for us to get hold of a waiter as the food we wanted was not available of the conveyor belt. And our donburi took a long time to arrive. On top of that, it also took a LONG time when we wanted to order hot water. Oh boy, it was such a tedious dinner! Grrr... The only part we did not have to wait for long was when we needed a waiter to come & count our plates before we pay the bill. The manager at the cashier made a mistake of billing us for green tea when we only had hot water. I pointed it out to him & he told me that the 3 cups of green tea cannot be cancelled on the computer. What? I was upset that we had to pay for something we did not consume when he suddenly said something to the effect of "I will cancel 3 other items off your bill for you as compensation." That helped to dispel the unhappiness.So folks, if you ever dine here, please check the bill at the cashier before you pay. Don't just leave it to the wait staff in case there is a discrepancy.
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