We arrived at this hotel for a 10 day stay on December 22nd. the outside of the hotel was lovely ad clean and well kept, wehn we went inside it was breath taking, it was beautiful and so modern, marble and flowers and every attention to detail, was seen to. However shame this was not carried thorugh to the rooms... When we gout out of the list on the 37th floor it was evident things were going to change as the carpets and walls were drab and dull and not at all like the foyer.
We etered the room and were shocked at teh size it was a lot smaller then we had thought it would be for 3 people sharing, the beds too were a bit on the small size. comfortable though if a bit soft. there is no mini bar, no coffee or tea, no fridge, and very little room to hang any clothes, my daughter had to live out of her suitcase and i barly unpacked either, there just was not enough room.
There is a "walk" in wardrobe, i use the word walk loosley as you can walk in alright but no more you can step in and one step only. The Bathroom, i barely want to discuss this.... the wallpaper is stained with reminants of puke and other goo, the skirting boards have been left unkept for so long they aare byond cleaning and are filthy, the side of the bath is full of skuff marks, and even after the cleaners had been they left behind hairs that had fallen in the sink, on the floor and failed to pick up simple things like receipts off hte floor, really poor, i dont think they know how to clean. the sheets were not changed to an acceptable time frame either, it was hard to tell but im guessing they were changed twice in our 10 day stay, and that is being generous.
No one eats in this hotel, not sure why, but the breakfast bar is always empty and another guest told my husband not to eat here. although one night we got room service, it was fast polite and we enjoyed hte food. Although it was over priced for what you get.
On a good note... there are no kids!! my daughter is 18 and we did see some families with two children aged 11 and 15 maybe but there is none of this screaming children running around the hotel like you see in other hotels.
I wish they paid as much attention to the rooms as they had to the foyer of this hotel then it would be some hotel, but the rooms need a lot of work and the cleaners need to be taught how to clean.
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