Following my previous review about not wasting your time being loyal to BT and how they rip you off and untrustworthy most of what there customer services say. Whilst 1 or 2 understand the unfairness they are not allowed to help as the computer says no. The response from BT shows how much they understand people. Not everyone is on twitter or Facebook or wishes to communicate in this way. I never usually post publically but felt on this occasion and as times as they are I should really ensure I stop as many people as I can from making the same mistake. Thankfully I have already stopped one person from going to BT.
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