Our recent stay at this property was disappointing at best. After just staying at the Courtyard property in Tyler, TX..we were sorely disappointed in the Fossil Creek property. Although front desk staff was very friendly and accomodating, the overall appearance and upkeep of this property was poor. At the outside entrance we used, there were food products, and various other random items left near the trash, but had obviously been there for quite some time. Door glass and handles were very dirty. (In the hotel's defense, there is a lot of construction in that area) Our room was clean, but very small, with dated furnishings, and the overall arrangement of the room was not comfortable..they even still had very large TVs, that were on a console alongside the beds making viewing difficult. They have not updated furniture or electronics. The air conditioning unit had no thermostat, and was terribly noisy. The room felt very humid, to the point that the carpet seemed moist. Would not recommend. Definitely disappointed in this Courtyard visit..which hasn't been our experience at other properties.
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