Absolutely shocking customer service, one of the advisors lied to me on the telephone and another colleague confirmed that 'Jack" had lied to me disgraceful! Spoke with someone else a lady called Sharon who told me on the call she wasn't in a good mood , she wouldn't let me get a word in edgeways to explain the situation and when I did try she kept talking over me well actually shouting at me on the telephone, she put me on hold when she was in mid flow of her rant eventhough my family and I are without a cooker and it is going to take at least another 2-3 weeks before I can get a replacement cooker from them, how can any Company leave a family without any means of cooking for a 2-3 week window, surely a cooker should be deemed a priority. I am astounded at how Currys simply don't Value their customers I wish I could go elsewhere to purchase my new cooker!
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