My fiancee enjoyed a very nice stay. It was for one evening at the end of a conference after leaving the Westin San Diego which was, quite frankly, disgraceful.
Joshua the concierge organized on a moment's notice a car for her so that she could enjoy the coast on her last day in town. It was much appreciated; the Midway rental guys through whom Josh rented were very customer focused, and the car was dropped / collected at the hotel. Another staff person provided her with a portion of the staff person's favourite tea, having observed that she had a cold.
Would definitely stay at the W again in SD.
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