Tianjin Airlines is flying the long haul between London Gatwick and Chongqing. The fare is by far the cheapest in contrast to the other providers during the peak Xmas period. Reading the reviews, I was quite worried but the airline turns out to be good. The 10-12 hours flights has offered 3 rounds of dining, unfortunately with no option. The food portion is small but tastes great, the crews are happy to provide additional meals if there are available. The outbound flight was on time with a completely packed economy class. The return leg had a big issue, there was an engine problem with leaking oil, and this caused a 4 hour delay. Meals and beverages are provided in the airport, which meant landing in Gatwick at 10:30pm on new years eve, waiting for luggage and clearing immigration meant enjoying the new year 2017 in a taxi. When we questioned compensation or local transport arrangements, we were told ground staff in Gatwick will help, this is not the case as no one is there to help. Overall, an extremely good value option, and I will choose Tianjin Airlines again if the price is right. The seat is normal, meal is tasty but small, and crews are doing excellent jobs on answering call buttons. Only disappointment was the delay.
airlines reviews