I attended an all day conference in Charlotte which had below freezing temperature in the meeting room. Wanting to take a really hot shower, I discovered that my room at The Hampton Inn had no hot water. Eventually, it came on lukewarm after about 15 minutes. The new lady out front told me they had no room service in the hotel and the shuttle did not run until 3:30 in the afternoon. After talking with someone else, I was told the shuttle does run in the mornings, and they DID have room service. The room was a little dirty and really not comfortable at all. The worst was the garage. It had these tight curbs which even my little VW beetle could barely maneuver, and was very dark. Definitely not the best experience and would probably not stay again.
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