Absolutely terrible service, if there was an option to give 0 stars I would.
I sent my laptop off on the 31st of March for a screen repair, I received my laptop back 8 days later with the screen repaired but dents and scratches all over the back casing, the screen being yellow and backlight flooding through the entire top of the screen. I sent it off for a second time to repair the damage THEY CAUSED to my laptop. When I got it back again they had changed the casing but the screen was still yellow with light leaking through the top of the screen. I then sent it off for the THIRD TIME to be repaired for the issues that were not caused by myself. I have just received it back and there are deep scratches in the brand new casing that they just installed. They have refused to give me a refund as they have no proof that I didn’t make the scratches myself. I didn’t feel as though I needed to take pictures of the new casing that they had installed just days before as it was spotless. Disgusting customer service!
Get your laptop repaired by a a toddlers at a play group, I’m sure they’d do a much better job.
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