I booked a room through their 800 number and found a better price and price matched it on their website. No response. I show up to the Ramada and bring it up and the guy just kind of ignores my question. Then I press on and he tells me that this is not something they handle and I have to take it up with their corporate office. No apology, nothing. No price match.
I then check into my room, get on the bed to watch TV and immediately start itching. I leave the Ramada to go to dinner with my books that I had on the bed. I notice there are little flea looking things on my books. I killed 3 or 4 of them.
I then call the 800 number and ask if there is anything they can do. They say go and get a refund. So my option is get a refund at 1 in the morning when I have to be at work at 7, find another place and leave with bugs which may be all over my stuff. They dont offer to do anything else. They tell me to call back in the morning.
I go back to Ramada. They dont even apologize and when I tell them what happened, they are very non-chalant about it. They give me another room. The key doesnt work very well. I have to go back to the front desk to get another. No apology. I move all my stuff to another room. AC works a little better. I sleep with full clothes on.
Because I am so busy with work and preparing work when I am not at work, I dont have the time or energy to find another place.
I slept their for two more nights. No apology, no one came to check up on me. When I stopped by the front desk, they told me they cleaned the other room and didnt find anything. They also told me they never had this problem before.
I know that is BS now that I have seen reviews below.
Had I know I would have gotten a place like this, I would have paid a little bit more for a cleaner place with employees and managers that actually treat you like guests rather than a burden.
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