I just got back from a week in San Antonio for a big tradeshow. Our company stayed at Holiday Inn, Riverwalk, San Antonio.
I had to go straight to the convention center from the airport upon arrival, so on my way to the hotel I was able to walk along the Riverwalk... So beautiful! The Hotel is conveniently located right on the Riverwalk and they have a rear entrance (with elevator access) directly from the Riverwalk. You could even take a $5 river taxi to the hotel!
Checkin was easy and I went straight up to my room. I started unpacking and began ironing my dress shirts. One shirt in the iron snagged on the front section of my shirt and ended up burning/melting the material and ripping it! I was so upset. My favorite work shirt -- ruined by a crappy iron :( The hotel manager was happy to send up a new iron (immediately) and offered to comp continental breakfast for the week or add points (enough for one-night stay at some locations) to my Holiday Inn Account. I opted for points. There was some confusion the next day when I stopped by the front desk to collect written security that the points should appear in my account--the currently manager "had no idea" who I had spoken to the day before. After getting up to my room, I got a phone call and they had figured it out and assured me the points would appear in the next few business days.
Kinda of a hassle, but they were trying.
THe last day of my stay, my roommate woke up with three little bites on her ankle. She was convinced we had bed bugs so we ripped apart the linens and mattress pad and inspected the mattress and box spring. I couldn't find any definitive proof, but I did find some water damage on the bed skirt with mildew growing -- likely the explanation for my sniffles every morning.
Not a terrible stay, but I had moments where I wished we had booked with a different hotel.
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