Ok, I'm generally not too terribly picky. I've done my time in the $40-$50/night hotels. Unfortunately, my room was something I'd expect from a $40-$50/night hotel. I acknowledge that there is a huge difference between the unrenovated rooms and the renovated rooms--especially south vs. north towers. They are undergoing renovations, which may account for the Jekyll/Hyde reviews you will see for this hotel. My room was south tower, and I was on the 5th and 6th floor (I had to switch rooms). When I checked in, I could not believe that the hotel was holding itself out as a conference-ready hotel. The room was embarassingly shabby. The room door was badly scuffed. Drawer knobs were missing. The carpeting was ratty. No guest information in the room, no room service menu, no indication that they were interested in my business (at least from the room--as others have written, the staff members were very friendly and helpful). The toilet tank was visibly leaning backward (and running--found out later it was leaking), and the bathroom countertop had the same swirl pattern you'd see in a yellow and brown acyrlic bowing ball. Again, the north tower rooms are a world apart, with new furniture and plasma tvs and beautiful closets. My room--no closet door (just empty track where it used to be). My tv--the TV armoire was missing a door in my second room and I had to lean from my bed and point the remote directly at it to get it to do anything. If all that is left is south tower (or at least unrenovated rooms), I recommend staying elsewhere until they are done with renovations. After that--I'm sure they'll have their act together.
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