This is a beautiful resort especially if you have young children who love water parks. The water park is fabulous!! On our visit, however, we didn't get to enjoy it because it rained and the temperature was in the 50's--very cold for Arizona. The hotel should give a small compensation to guests when the temperature is in the 50's, and when it rains. Maybe give you back a portion of the cost of lodging, or at a minimum the $40 resort fee that they charge you. It was really a shame. We wouldn't have stayed here if we knew it was going to rain and be cold. I peeked in over the fence, and noticed a concession stand and saw hot dogs and french fries going for $7 each. they don't allow outside food in the water park.
We had a suite. It consisted of 2 rooms, one with 2 queens, and a sitting area, both with tvs. (Be aware that you got tax charged twice--once for getting a suite, which we weren't told about and only found out when we got our bill emailed to us. In an effort to be green, they don't give you a hard copy of your bill.) the room had a broken knob, hair on the bathroom floor that wasn't vacumed, and a dirty coffee cup that wasn't replaced.
The breakfast offered was not gourmet. When staying at a resort, I like stuffed french toast, and other offerings, but nothing gourmet was offered. The waitress who took my order only offered me green or black tea, and never showed up with it until I was half way done with my meal, and after I had flagged down another worker who showed me a variety of teas, and immediately got me a cup.
The exercise facility was huge, but the individual ellipticals and bikes did not have their own tv. There were three huge tv's that you could watch--old fashion style. There was no where to plug in your head phones. You had to bring your own portable ipod or radio or something.
The resort sent me a list of activities so I could plan my visit prior to arrival. I showed up for a 6am Total Body workout only to find out that they didn't offer that class anymore. Why was it on the schedule sent to me? The person at the front desk of the exercise facility treated me as if I were imagining having received something about a class. Finally another worker told us both that a class used to exist at that time, but not in a long, long time. No one apologized to me.
A nice little extra that they offer is free rides over to the outlet mall that is close by. It's nice for people who don't have cars. (We had a car.)
Please understand, I'm not a complainer. I liked the place, it was very pretty, but the price was steep compared to other places I have stayed. You really get charged for the waterpark whether you use it or not.
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