I stayed here with family while visiting Chicago. The rooms are clean, the bathrooms are of a decent size, and the people were wonderful. However, the doorman, Vincent, was the real treat! He greeted us, escorted us with our luggage to our room, and recommended some great places to eat (none of which included the restaurant next to the hotel.) On the way back to the airport, we decided to take the el, which drops off right in front of the hotel. He packed our bags (50 lbs each) to the platform for us!
This hotel is clean, and nice. The lobby is a great place to hide out if you want to get out of your room and read. Be aware that if you're looking to spend a great amount of time in your room, there isn't much of a view - it's surrounded by buildings and the el runs right in front. Don't be too afraid of the el, though - from the rooms we were in, you couldn't hear it unless it was really quiet, and then it sounded kind of like the ocean.
The location is great - it's surrounded by everything within walking distance. However, I would avoid two things: 1) The restaurant downstairs - it's pricey and not very good, and 2) Room service - it comes from the same restaurant. There's a corner bakery a 1/2 block south which does a great breakfast and lunch, or a diner called B&B's that's on the west side of the next block south that is much better and has a great breakfast special.
In all, it's a pleasant place, and great if you're on vacation or planning to do other things besides sit in your room.
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