I am not one for writing nor taking my timeto write anything but when it comes to services that is FAR ABOVE AND BEYOND anything I have encountered, I felt compelled to do this.
First off, I am a hotel snob. I like the best and I like the upgraded amenities. I do alot of business in NYC and I have stayed at the W, most Marriotts, Affina Dumont, Waldsdof, etc.
The Bryant Park Hotel is in a totally different class. Even walking in the small lobby you feel like you are somewhere else. The Doorman was wonderful, the guy who presses the button going up the elevator is wonderful, all front desk was wonderful.
Someone who exemplifies service, attention to detail and goes out of his way to make you feel like a rock star is named Darren S. He is the Director of the Front of the House and man he makes you feel special as soon as you check in.
I always ask for an upgrade and 99% of the time I get one but its usually an affair to get it. Not Darren, he happend to search and find a GREAT view of the Park and gave the upgrade at no additional charge. I even found this hotel on priceline and he still gave me the upgrade.
Now thats nice but that is NOT the reason for me trying to get back there again this week. Its simply how they make you feel.
Did you ever think how cool it would be to know someone at a hotel that can get you in or get you a nice upgrade. Imagine having a friend in the hotel business that can do that and "hook you up" Well Darren goes out of his way to make you feel like that even if its a simple offer to buy you a drink next time I am in town even if I am not at the Hotel. Now that's class. I can not say enough positive things about this Hotel and the staff and Darren. Just a special place.
Make sure you book during the week as they have this crazy HAPPY HOUR WITH FREE DRINKS in this CRAZY COOL Cellar Bar down stairs. 1 Hour of Free great drinks and Chips/Salsa. The girls are beautiful and the place is ultra sleek. You really feel like you are somewhere special.
So again, a many thanks to Darren and hs team for service the deserves 6 STARS. There is NO better place in NYC to stay than this rare gem. NO BETTER PLACE!!!!!
Oh, BTW, have you ever heard of a place that offers FREE PARKING on a weekend. This is ridiculous for NYC. FREE!!! Just ask before as I hope that wasnt a special.
Marc
hotel reviews