If Hotel George were an economy or even a mid-range property it would deserve four, or maybe even five stars for exceeding expectations. But The George, like all Kimpton hotels, is positioned as ultra-deluxe highest-of-the-high end lodging, and it falls far short of this standard. The staff is generally excellent--friendly and helpful--although I did have to wrestle my luggage up the steps on arrival. The major problem is facilities. My room was hardly larger than one might find at Microtel. The furnishings were, in a word, cheap. For instance, the desk drawer lacked the guides common on quality furniture, so it dropped down on being pulled out. Shampoo and conditioner were in wall-mounted pump dispensers in the shower. As the old joke goes the thermostat offered four settings--too hot and too cold. Setting the temperature to 72 made the room too warm for comfort; reducing it to 71 turned on AC that quickly reduced the room to the frigidity of a meat locker. A widely traveled business associate who also stayed at The George commented that he has stayed at many Kimpton properties and this is the worst. In my opinion it does not reach the standard set by its cross town sister property, the fun, quirky Helix Hotel.
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