For $359.00 we got a very cramped room on the 32nd floor. The room was clean and the bed was comfortable. But there were problems:
1. The air-conditioner did not work so our room got very hot and humid in the daytime. Thankfully, we could open the windows just a bit to let some fresh air in though the room was still warm by the end of the day.
2. Wallpaper was peeling in the bathroom and room
3. Marble tiles were loose. You can feel it jingle when you step on the floor. I did take photos and I am posting them as well.
4. I don't understand why they keep not just ONE but 2 or 3 housekeeping trolleys filled with linen/towels, etc in the hallways ALL THE TIME day or night. It just was an eyesore! So terribly unprofessional.
On the positive: The bed was very comfortable and clean. The bathroom was very clean though cramped. The staff was very accommodating. The food was very good at Etrusca.
PLEASE Hilton: don't let this wonderful location go below the Hilton standard.
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