I stayed in this hotel Labor day weekend. I booked 2 rooms one for me and my 7 year old and one for my parents-adjoining. # 1025 and 1026
Let me start with the good points:
We stayed in the old part of the hotel-which I love and had a very nice view of Union Square.
Great heavenly bed.
Awesome location-close to everything.
Ok now with the bad points:
There were coffee machines in the room but really no outlets to plug them in unless you moved the coffee maker to the desk area or bathroom. These rooms are in the old section but honestly-WESTIN upgrade the electric!!
No robes in the room.
Outside of my room, 1025, there is a balcony-there were about 10 cigarette butts out on the balcony and let me say that the window opened about 3 inches so it is not likely that they sat on the balcony 10 floors up and smoked! They smoked while in the room and threw the butts onto the balcony! Dirty and gross looking! I did mention this to the front desk and to service express and they NEVER took care of this. I was there for 4 days.
On the first night at 230am there were 3 young early 20's girls sitting outside of our room on the chairs crying and having a snit about 'Chelsea' and 'how could she do this to me" BlahBlahBlah. I opened my door and asked them to please lower their voices only to have them joined about 10 minutes later by Sebastion and his entourage with loud voices and all about 'Oh my God','Sweetheart I so sorry' "shes a B****' etc. Good Lord.
My father then shushed them to no avail. After 30 minutes I called security!!!
I would possibly stay here again only because of the location and only if I got an incredibly good deal!
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