My husband and I stayed here from the 18th to 22nd November 2012 to celebrate our anniversary. We had visited NYC before however had never stayed in this particular hotel. On arrival the foyer of the hotel was quite busy with guests checking in and out, however our attention was distracted by Gregg the concierge who presented us with a map of NYC and set about detailing the exact location of the hotel also giving us a note of the hotel telephone number should we get lost. By the time he had done this the receptionist was free. We checked in no trouble at all and were informed that we had been allocated a "very nice room" in view of it being our anniversary. We had in fact been upgraded to a suite room 201 "the Roma Downey suite" It was quite lovely! The staff throughout our stay were extremely helpful and friendly. Every morning as we exited the elevators we would be greeted with a "good morning" and "have a great day". Nothing was too much!
I have stayed in a number of hotels in midtown as this is our favourite area of NYC including The Waldorf Astoria, The Roosevelt and The Intercontinental and I can honestly say that none of the hotels match The Fizpatrick for the friendly, personal service offered.
The staff, standard of room and the general ambiance of the hotel made our anniversary stay a very special one!
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