Took some friends from Japan to San Antonio and stayed two nights at the hotel. First night there, I awoke in the morning covered head to toe in bites, itching unbelievably. Bed mites. Had to visit the hospital next store for a prescription lotion to kill the mites topically so they didn't spread more.
My guests had a first floor river room and bugs kept coming up out of the bathtub drain. Hotels answer was to put wet towels over the drain. My guests on the 3rd floor river walk - had a filthy bathroom. Only one out of the 5 rooms we had had no problems.
Hotel did comp my room. Obviously my guests were concerned they would experience the same thing so they switched hotes.
Use to stay at this property in the 80's and 90's when it was 5 star property. I was unaware that it's service had fallen so.
Maybe stay at their sister property the Watermark or go to the Hyatt, Hillton, Drury, or even the Holiday Inn.
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