Booked 2 rooms on one reservation. Front desk clerk only held one room. Tried to tell me my reservation was not valid because it was "edited". (I had changed the reservation online, but had a valid printout and online verification showing two rooms.) The only two rooms available were one of the two that I had reserved, and the jacuzzi suite. Clerk told me jacuzzi suite was very expensive and thus unavailable. After threatening to go and stay with a friend, thus nullifying both rooms' reservations, the clerk relented and gave me the jacuzzi suite. Still charged an extra $10 though. I thanked him and told him I'd give them a "good review". My definition of "good" is 3 stars, though they deserve zero stars for the incompetence of whomever was responsible for losing the second room on my reservation.
Rooms were above average w/rspct to amenities and cleanliness. Kids throwing football in parking lot hit my brand new car. Lady smoking joint on balcony near our room. Neighborhood is somewhat "sketchy". Would not want to walk at night. Hotel is arranged like a walled compound (to keep some of the bad elements out)? If you must stay near downtown or Koreatown on a budget, this place is okay (just stay inside).
hotel reviews