Plus points:
Location: could not be bettered; quiet and yet convenient for all the main museums, which is why we chose it.
Complimentary morning tea/coffee in the lobby, although we had to find this out for ourselves.
Room: very comfortable bed,pillows and chairs.
Service: helpful and not too intrusive.
Minus points:
Decor: You either love or hate this type of unmitigated monotone and mood lighting. We found it gloomy.
Amenities: several advertised items were omitted from our room: microwave, iron/board, slippers. We didn't bother to ask for them as we didn't need them but we did notice their absence.
Bar: Again, you either love or hate the Upper East Side glitz/razzmatazz.. The plate of cheese at $14++ would hardly have kept a baby mouse alive. We didn't return.
Rather inadequate bathroom: no bidet or bath, only room for one person.
We were not told about the roof terrace, presumably because it was closed even though the weather was in the high 70's. In fact, very little written information was provided in the room; we had to find out everything for ourselves. (Perhaps this is normal for this scale of hotel?).
Overall, a disappointing experience.
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