The one pleasant staff person in this hotel the weekend of 06/09 was the housekeeper. Every other staff person, from the bellhop to the bartender, treated us with indifference boardering on rudeness. Having stayed at many Sofitels around the country, I was amazed at how poorly the service at this one compares to every other one at which I have stayed. Also, in the so-called "business center," the printer was broken and the Internet connection was so slow I was wondering if it was dial-up. I've had better service and Internet access at Ramada!
Other than the service, everything about this hotel is great. The location, the cushy beds, the lovely bathroom and bath products are all very nice.
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