I was attending a conference at the hotel and asked to be upgraded to the club level. (Yes, there was an additional charge.) No problem--but the clerk had not disclosed that she had placed me in a room suitable for handicapped individuals, so the bathroom shower had no barrier between it and anything else, making it a bit of a challenge to shower for four days without flooding the floor. I also noted the ceiling above the sink and vanity was in disrepair. I also did not feel the room had been well cleaned, as there were small scraps on the carpet and some kind of human nose product on one of the big pillows on my bed. I should have complained, but I was exhausted and proceeded over the several days to get sick due to the sheer number of sick people staying at the hotel. (Certainly NOT the hotel's problem, but when a guest sneezes in the packed elevator without covering his mouth and you still have 12 floors to go, you just know you're in trouble.) I will say that after that first night, Housekeeping did get my room cleaned each day at the time I requested and did replace all the sheets, including the soiled pillowcases that had greeted me.
I will make a pitch for the club level if you are there on a weekday. Monday through Friday morning you have a lovely breakfast with amazing pastries and even smoked fish with accompaniments. Honor bar and lots of appetizers in the afternoon. Sweets in the evening. Note that the evening appetizers and treats cease after Thursday night and the club is locked down after Friday breakfast and over the weekends. Why do Marriott hotels do this? I am accustomed to 24/7 clubs (Starwood, Sofitel, for example) and it is nothing short of annoying not to be able to go have a coffee or lounge on a couch on weekends.
Since there was no breakfast in the lounge on Saturday, I went to the restaurant with a colleague. They really pushed the small buffet, which had nothing to recommend it, but we ordered off the menu. Minor screw ups with potatoes instead of fruit with the Denver omelette, and the corned beef and poached eggs were decent, if not too salty from the meat. I'd rate breakfast as average. I had lunch at the bar one day: really amazing garden veggie burger made with beets, if you are a beet person. Mac and cheese excellent. Service at the bar, mediocre. It was more important for the bartender to shovel ice for a long time instead of tend to those of us who sat at the bar. One day we had a banquet-style luncheon. Meh. Some sort of seasoned chicken on lettuce that was supposed to be a Southwestern style salad.
As a conference facility, this place is good. I attended sessions in an array of room sizes and the chairs, acoustics, and view of the stage and audiovisual equipment was great.
Overall, I stayed here solely because the conference was held here and I did not want to schlep around downtown Denver in the cold. In the past I have stayed at the elegant Hotel Teatro when my conference has been at the Denver Convention Center. Next time, I'll return to that hotel.
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