My husband had a work trip in Indy, and I tagged along. He booked one evening in a regular room and added an extra evening once we got there. The front desk person was very nice and upgraded us to the whirlpool suite right away. That was awesome for a run of the mill business trip, however when I looked at the room number it was still being cleaned (we could see the room from the front desk, which was a little weird to us that she put us there with a cleaning cart clearly there and the door open.) The person cleaning was vacuuming and hurried and finished and got out. I kind of don't think the room was really that thoroughly cleaned. The carpet clearly hadn't been fully vacuumed, the bed was made but not as perfectly as I'm used too (and I stay pretty middle range hotels), and the comforter on top had something on it. Also when you look out the window there was a bunch of garbage scattered all over. We discarded the comforter and checked the other blankets which were in fact clean.
There was a paper that said they had 100 channels with Direct TV, but initially we only got several very fuzzy channels. I played with the cord a little and it cleared everything up, but a far cry from 100 channels. The tv was nice though. The bed was very comfortable. I had been having some neck issues and slept great with the bed and pillows provided.
Breakfast was decent enough (probably a step above the cold continental offerings), oatmeal, little muffins, cereal, bagels, bread, a waffle maker, some sausage patties, and pre-made egg patties.
Since I was at the hotel while my husband worked, I considered swimming. However the pool didn't really look clean when we looked in on our way up to the room, so I decided to forgo that idea. The hot tub was great when we decided to give it a try. No complaints there at all. (We did use the one in our room not the whirlpool that is in the same area as the pool though)
It was about 20 minutes or so from downtown and the same distance opposite direction from a bigger selection of restaurants which worked out fine for us. There isn't really much besides fast food nearby.
The hotel could really use some updating, which it seems is in the future. I'd consider coming back with a little overhaul and better cleaning.
hotel reviews