This hotel appears to be on the side of luxurious by the name and photos they post on their website, but in fact it is not at all as it appears.
My first impression was not the dismal display of it's exterior mirroring the neighborhood, but the lack of customer service the front desk and management provided. They don't greet you, smile or even say hello. They are simply there for the paycheck and taking up space. Even their attention to house keeping was unsatisfactory; when they knocked on my door continuously rather than giving me a call.
Their website says they have a restaurant, but it was never open and I don't think it ever is.
What is more suspicious is how a front desk clerk who works in this neighborhood for a lower priced hotel is able to afford a BMW X5. I'm not assuming anything - it's just a little odd to me.
All in all, no one should ever stay here. If I have learned anything my advise to you is to save your pennies and get something a little closer to Union Square. You will be happy you did.
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