We paid for the seat for better leg space. But the staff name at the check in counter cancelled our seat and we were sent to the supervisor who was equally rude . After which we have to mail the airline for the refund to which also there is no response. This is the most unprofessional airline. If the seat has been cancelled by your staff for what so ever reason isn’t it your duty to refund it back . Why should we write a separate mail and keep waiting for our refund.
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