Husband and I travel regularly and our 3 night stay at the Mayflower Park reminded us why we prefer and will continue to stay at a Westin Hotel.
To celebrate my Husband's 50th Birthday we decided to spend 4 days in Downtown Seattle with no plans or expectations. To kick the "weekend of spontaneity" off we booked our hotel through priceline offering $85/night for a 3 star hotel and was pleasantly surprised when we found out Mayflower Park had accepted our bid.
I've already rated the 6 areas available but want to explain the reason for the rating.
SERVICE - Valet TEAM is EXTREMELY courteous, helpful and funny. Housekeeping staff is very polite, thorough and attentive. Front Desk staff needs to learn from the Valet and Housekeeping Staff about Customer Service and how to smile. We had different people check us in and out and both were very unfriendly and almost snobbish.
VALUE - Because we got our room for a much lower price than the usual nightly rate it's hard to complain. BUT, knowing what I know now I would never pay the usual nightly rate for this hotel. Toilet was so close to the wall you were completely awake once you sat on it and your hip touched the cold tile. And the toilet paper, up above my head. REALLY? The best thing about our room was the endless supply of shampoo, conditioner and hot water. Because they don't offer anything more than a free Seattle Times each morning I'm not sure what else could be considered when rating 'value'.
SLEEP QUALITY - Bed was a little stiffer than what we're used to but comfortable and forgotten about once we sank our heads in the pillows and pulled up the linens. It was also very quiet in the hotel.
CLEANLINESS - As I mentioned before the housekeepers, while a little hard to understand, were very polite, thorough and attentive.
LOCATION - This is the only thing that would make me consider staying here again. It truly is centrally located to EVERYTHING!!!!
ROOMS - YIKES! If you and your spouse are only staying a night (maybe two) it may be OK. We stayed 3 nights, did a whole lot of shopping and found ourselves tripping over everything by the time we were ready to leave becuase there's really no place to put it all. Once you put your overnight bags in the closet, the clothes you came with in the closet and few (small) drawers available there's not much room for anything else.
And no movies!? After shopping all day we looked forward to coming back to the room, soaking in the deep tub and watching a movie but that was not an option. Luckily, they do offer free wi-fi!
I've read other reviews and can't help but wonder why our experience with the Staff and Hotel was so different. Maybe it's because my Husband and I scored a room for a great rate. Maybe it's because we don't "look" or act like we have money. But whatever it is, I certainly did not feel excited or in awe of the Historic Hotel or the Front Desk staff.
And one other thing... while the main restaurant, Andaluca, served good food it was hard to enjoy when it was VERY obvious one of the employees was suffering serious back pain (or something) and struggling to work. I almost wanted to get up and help the man myself!!!
The food and atmosphere at Purple Cafe was good and interesting.
The food and atmosphere at Il Fornaio was EXCELLENT!
Just another average hotel/room........
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