I stayed here for a conference, it's a big hotel and I needed to take time to understand the configuration of the lifts for the three aspects of the hotel. Positives for me were that the room was clean and pleasant (Tower 1, 24th floor). The bathroom well appointed and beds and pillows comfortable. The toiletries were lovely. The dry cleaning was not exorbitantly priced, neither was in room internet. Quibbles: the housekeeping started knocking on doors and calling out "housekeeping", along the corridor from 0730hrs. I haven't come across that much noise from housekeeping before, I had some early meetings so it didn't bother me a couple of mornings, but on the mornings I was trying to catch up on jet lag it wasn't great. Plus I could hear the vacuum cleaner banging into furniture in the next room one morning. The Urban Tavern restaurant in the lobby is very expensive and the quality not great. There are plenty of places within a block so I wouldn't recommend eating in house. I don't drink coffee and I the teabags in the room were not replenished, even though it was obvious the coffee hadn't been touched and the tea sachets were in the rubbish. Overall, average.
hotel reviews