Booked with a nearby convention. Beautiful lobby and grounds, large beautiful room (3rd floor corner room), great restaurants and bars, quiet despite large crowds, plentiful staff who were helpful and friendly, cab service available, easy access to tollroad to Galleria, convenient parking.
Not perfect - couldn't get king bed, a/c in room didn't cool very well (a friend on the 7th floor said she froze), expensive food, no maid service (did immediately bring up clean towels when requested).
Overall a great experience - I've never stayed at a perfect hotel.
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