I have stated at this hotel more than 5 times in the past 3 years. All of my experiences have been fairly good. There were 2 occassions in which the hotel was in the process of being renovated and their eco-friend air conditioning was not operating in the North tower. This may seem minimal but it is disasterous in Dallas summer heat! The staff were wonderful and acted quickly to address the issue. The room service is reasonable and I the sports bar atmosphere is enjoyable. The best part of the hotel is the location! Quick access to the highway and a DART ride to great downtown dinning. I may have traveled for work but it felt like vacation.
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