Absolutely unpleasant and the worst flight I've ever had. They delayed flight and caused me to miss the connecting trip, which I also booked from Lufthansa (bus express). In addition, I lost my baggage because of it and nobody at the customer service point could help out. Person A (from Lufthansa) would say a completely different thing to person B, and so on (I talked to a number of Lufthansa employees, and each of them said different things). I had to get my connecting bus ticket three times (they made me miss my bus three times because of my lost luggage). The worst was when I was approaching one of the employees and with a very unfriendly tone, she said: "Nobody can help you now. Come back tomorrow morning." I was roaming around the airport at midnight for hours asking them and that's what they told me. They even do not give me any compensation during the lost baggage period. Extremely disappointing.
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