We like to stay in this Embassy when we fly out of Denver because we can park our car and get a shuttle directly to our airline, which is very handy. However - this particular stay, we had a couple of odd happenings. First of all, when we checked in, we were given our room key, and when we opened the door, it was apparent that someone was already occupying the room! Thankfully, they were not in it at the time, but what a shock that would have been had we wandered in on some unsuspecting guest! We returned to the front desk and the young man apologized profusely and gave us an upgraded room. The room itself was fine - nothing special, but what we've come to expect. The next morning, we were downstairs bright and early for our shuttle. We'd been told that there would be a "boxed breakfast" for our early morning travels, since breakfast wasn't yet being served. When I inquired about it at the front desk, I was given a paper bag with an apple and a banana! This was for a family of five. Odd. Anyway - we had booked our shuttle for 5:30 AM and didn't leave till close to 5:45 (kind of an important detail when you have a flight to catch) because of a rude guest with a CAT who kept us all waiting. The shuttle driver was a very kind older man who was doing his best to keep everyone happy and yet accommodate this very inconsiderate guest, but it was unfortunate that we were all kept waiting. Just an odd thing. But again, we'll probably continue to stay here because of the convenience. One thing to be aware of: when you return home and call the Embassy for a pickup so you can return to your car, be sure you call the MINUTE you land, and be prepared to call them again 15 minutes after you land, because they will keep you waiting and it's frustrating to be outside in the cold (as we've done in the past), waiting for a shuttle that has been promised "in ten minutes" and doesn't arrive for 45 minutes.
hotel reviews