The main thing this hotel has going for it is it's location. Very easy to walk to most everthing you would want to see. The hotel itself is nice, our room was nice and updated, the sheets were wonderful! At check in, we walked up to the Priority check-in line and were promptly waved over to the long line at the main desk. The guy that had been at the Priority desk took down the sign and walked away. We are platinum priority members and have never had this happen. There is no concierge, therefore no one to ask questions about attractions, directions, etc... The front desk certainly didn't respond well to questions. The valets were rude and made it clear that they had no interest in helping anyone except the folks that had checked their cars with them. The breakfast staff was nice and did a good job taking care of us, but the selection is pitiful. We had tickets for a complementary continental breakfast, but the poor souls that had to pay for it were paying $12.95 for a pathetic selection of cereal, pastries, cantelope and honey dew. Personally, I would have rather gone across the street to Starbucks. We requested a late check out on our last day, but was told that we couldn't get it. I should have requested it sooner....I'm not sure how much sooner and I'm not sure how I should have known this. A shuttle service to/from the airport would have been very nice.
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