The hotel lobby is well-appointed, very contemporary. Our suite was decorated in a West Elm vein, the bathroom was interesting (ours had a large window). However, the staff is at best untrained. We chose the Hotel Solamar for our wedding night because of its Gaslamp Location and their staff's willingness to allow for a late check-out. We did expect with our $600+ per night suite something additional, a nice little touch, anything, a chocolate on the pillow, something, anything, but we didn’t even receive so much as a ’Congratulations’ (except from the passing guests in the hotel lobby). Other hotel downtown were willing to allow for late check-outs but were slightly more expensive for smaller suites. We should have paid the extra money because we ended up paying extra anyway. The next morning we called room service to have some coffee and juice sent up to the room for our parents and friends who we’d asked to stop by. The tray came up. Two carafes apple, two orange, 3 coffee. The bill: $184.00. After several emails, the bill was “corrected” to $112, and we were told that the room service staff would be trained to handle requests of that nature better in the future. I’m not thrilled in being part of the training of a 4-star hotel at now almost $800 per night. And I was not pleased in being gouged, especially in my own town. If staying downtown San Diego, for whatever reason, somewhere other than the Hotel Solamar would be my recommendation.
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