We stayed at this place as it was a great price right to Times Square; our next trip we will probably stay in a chain hotel in the city. We have yet to do so upon a visit and have once again seen why we should. The hotel, upon entry was great. The bell men were extremely helpful, the lobby is very well decorated in an art deco theme, and the sitting area is packed with guests. We came to see that the packed with guests were the people waiting for a room, which they didn't have available to us any early than our 3pm sharp check in.
We had requested a renovated room, as those were the better quality rooms as we had read in these reviews. We were told one was not ready, but gave us the option to see another room should we want it. We checked it out and it was nothing special and opted to wait. We came back at check in and our renovated room was thus not available, so we were just given any room. If that was the case to begin with, we would've taken any room and were thus discouraged they did not take our request.
The room was nothing special, a two bedroom "suite". Upon entrance, the only two closests are found as part of the first room. The second room has the only entry to the bathroom. We booked this room as we were told it would be two bathrooms and at that point, were happy to have a room to go back and request anything else.
Both rooms had outdated furniture and decor, lamps that did not properly work, but were equipped with flat screen tvs (if that's even a selling point). The bathroom was extremely small, no more than two people could fit in at once, and the water pressure in the shower was high, so it was not the most comfortable bath. The heat seemed to be central, or beyond our control, as we would get extremely hot on the cold days we spent there, thus forced to open up a window to cool down as we got dressed.
The overall stay was good, no complaints, as at the end of the day it was a place to sleep and shower. If you're looking for a cheap place near Times Square, we would recommend this location as its right there. For us and what we got, we could've stayed at the chained hotel next door for the same amount and got a better quality room, even if we had to share sleep space. Especially traveling with kids, we will next time look for quality not quantity when booking a hotel in the city.
hotel reviews