Paris to Point a Pitre. My sister and I flex with XL Airways to get to Guadeloupe and then board a cruise ship. The flight was okay, but when we arrived in Guadeloupe our suitcases where not there. A long way of bad communication followed and eventually we did not get our suitcases for the whole trip. Eventually the suitcases arrived in Brussels, while we live in the Netherlands and they refused to bring then to us. We had to get them ourself. We are still trying to get a compensation for the fact we did not have our suitcases for the whole trip (over two weeks) and then waiting months to get them after the trip. They do not respond, offer just a couple off bucks, while airlines have fixed compensations they should pay in these cases. Awful company, bad communication and just not recommended.
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