I will give the Parker Meridien one more chance. I stay in hotels about half the year. When I'm in NY I usually stay at a W, but thought I'd try the PM again.
The things I liked about the PM include the location and the design of the rooms. The staff is also very good, and I appreciate the high level of service. However, on this trip, there were a MILLION little irritating things broken / wrong:
- I wanted to see about pre-ordering an early breakfast because my husband had a very early flight the next morning. I picked up the room svc menu but a child (apparently) had scrawled all over it with a pen.
- I got on the phone to call room service. No one picked up the phone. After 2-3 minutes, I hung up.
- I started to get into bed and thought "I'll just call from the bedroom phone" (we were in Rm 1718, a Jr. Suite) but it was broken. So much for room service.
- The next morning, I needed to iron a shirt. Someone (same child?) had scrawled all over the ironing board with a pen or magic marker.
- The safe wouldn't close, so it blocks the door unless you lock it.
- It was raining, so I grabbed an umbrella and started walking across town with it. The handle fell off.
- The sink in the bathroom was clogged -- the water barely drains out.
- The AC in the rooms was either on full-blast or not at all, so we got to choose to freeze or sweat.
So, would I stay there again, or recommend it to a friend? Maybe. I'll probably give the Parker Meridien hotel one more chance, but if things don't improve, I'll choose a different option.
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