Disappointed in this facility! My sister and I had a five day reservation for Monday thru Friday. On Thursday night we both were sick thru the night due to something we ate Thursday night. We decided to check out the next day and go on home afraid we would not enjoy Friday. When we went to check out the woman at the front desk said we would still have to pay for Friday night since we had not given them 48 hrs. notice. We decided that since we had to pay the $196 we would just stay and lay around there and not allow them to resell the room. But believe me, we will NEVER stay there again. The location was OK, but I would recommend you stay at the Doubletree Suites on 7th at Times Square, an excellent location and wonderful friendly staff.
hotel reviews