The Hilton is a good hotel that exceeded our expectations. After we checked in we were anticipating enjoy a dip in the pool. We checked with both the front desk AND the operator and they told us that it would close at 800. We went down and the posted close time was 800 so we were pretty upset when we were told that it was closed early this evening. We returned and my wife called the desk and expressed her displeasure and was put in communication with the manager and was given 50% off our room. What really impressed us was how quickly they took care of the situation let alone their response. We are looking forward to staying here after our sentimental favorite the Sahara closed down. Very good customer service!
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