I'll try to keep this short as it would turn into a deluge of venom if I tried to express all that is wrong with this useless waste of prime real estate.
Here are my impressions after my wife and I stayed at this hotel in September 2012.
Customer Service: Upon entering the hotel to check it I was casually greeted by the two staff at the front desk. One was eating her lunch, taking photos of it and sharing them on Facebook via her cell phone. With food still in her mouth she asked how she could help us. He coworker remained reclined in his chair with his feet on the front desk as he, too, fiddled with his phone. During the check-in process there was a problem that could only apparently be fixed with the two staff yelling at each other in front of us. Very professional. Ten points for youthful rage and intensity. Zero for customer service.
Elevator: Jeez. Let's try this with only one word descriptions: smelly, rickety, old, run-down, smelly, smell-and-fresh (after someone sprinkled baking soda on the ground), terrible. I would have taken the stairs had they not been so narrow and had the guard rail not been unhinged and unsafe.
Room: Busted ceiling fan. Old, worn-out bed was the perfect nest for a crappy night's sleep.
Bathroom: "Skin friendly" shower had two settings: drip, drip, driiiiip and holy-tortoise-crap-candy I have no more skin left. At least the water was warm.
Overall state of the hotel: dilapidated. The paint is chipped and the carpet is old, musty and coming undone in the hallways. The staff are unprofessional and rude. The area isn't the best, but then it's San Francisco where you always need your wits about you and where walking at night can be a bit sketchy. For example, there is a Walgreen's just down the street where hookers and pimps obstruct your way not only in, but also out.
Price: $169 before taxes and fees. Had this hotel been $16.90 I would have still felt cheated. I stayed in two other hotels during my stay in The City, he Pickwick and he Opal hotels. I can't recommend the Pickwick enough and the Opal was fine, too.
Leave your valuables, pick up your kids and run as fast as you can, no, drive or fly as fast as you can away from this steaming pile of no-good, bad, nasty garbage.
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