We booked 2 rooms for memorial day weekend, 2005. We called the hotel on the way to confirm that our rooms were still available,and the lady at the front desk said they had no record of us. We told her that was fine, as long as they did not run our card. She said that wouldn't be a problem, but sure enough the next Wednesday there is a charge on our card for the 2 rooms. They didn't have our reservation, but they sure had enough of our information to take $150 dollars out of our account. When I called to fix the problem, there was not a manager around. The staff had no idea when a manager would be there, I was told to call back at another time. Each time I called, they said another time would be the best time to call. The problem has yet to be resolved, stay away from this place at all cost.
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