Having stayed at many JW Marriotts and most recently at LA Live, I was pretty disappointed with the overall experience. The room (1905) is really unremarkable and frankly showing signs of wear. There was a hole in the drape liner and the carpet had a couple of stains on it. The mattress was pretty uncomfortable which is unusal for a Marriott, seemed like it was ready to be replaced. I hate to complain so I sucked it up but really after the thrid night couldn't wait to go home!
The bathroom was interesting and had a bizarre configuration, spacious but really small stand up shower and interesting tan bathtub with brown caulking, weird.
The concierge lounge was nice enough but the wine selection was terrible and low end with a $10 per glass price tag, I would prefer something other than Fetzer which costs less than $10 for a bottle! View was nice though.
I did not find the service to be outstanding or even good, in fact the morning wake up call is a recording, so unlike most other higher end hotels.
Being on the 19th floor, I thought I might be able to avoid the street noise, no way, it is a noisy location so be sure to bring your earplugs unless you are a heavy sleeper.
Overall, I would not stay here again, nothing special, no better than a regular Marriott and certainly nothing like a true JW.
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