Though I am a frequent Kimpton user (with a membership et al) and though I had requested a very quiet room for be all fresh for an upcoming TV show upon check in I got a tiny room next to a COMPRESSOR! Simply impossible to sleep let alone relax.
Because I had just a few hours of sleep available I was not so thrilled to have to go down, negotiate a new room and change rooms.
I must admit the staff was nice and upgraded me to a great suite. No complaint there and I was handled very gracefully. But this would never have happened had the staff looked in my file where I specifically requested a VERY quiet room.
Location is perfect if you want to be where the action is.
Staff is very helpful. Rooms are usually large and well appointed.
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