I was part of a group of over 300 staying at the hotel. We were given a gaurenteed rate, however the reservation group did not have the info from the sales group and they tried to charge me double. We were also told that a depostit at check in would be $50 per night booked, check in stafff insisted on full cost of stay.
The rooms are noisey. If you say anything to the staff the answer is "we provide earplugs in the bathroom". Insulated windows might be a good investment for this hotel. The chairs in the newly renovated room were very uncomfortable.
Maid service failed to show up one day of the stay. The supervisor asked if I wanted someone to come out, I said yes, but I needed to get ready to go out and asked for after 5 PM, they arrived at 4:30 disrupting my plans.
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