I usually have good luck at Hyatt Regency properties BUT I am avoiding this property for the time being.
I had booked a room with a harbor view on th Regency Club level, upon arriving at the hotel at 4:15 PM, I was told my room wasn't ready (From the looks of the unhappy faces in the lobby I wasn't the only one) I was offered a free drink at the lounge but instead asked for a key to the regency club to check email on their computer, I was granted.
The Computer in the Regency club was a crawl, A message kept coming up saying" Internet Cache was Full" but clearing cache was disabled and the computer tech was not working that day.
Went back downstairs at 5 Pm, My room was not ready yet, after flying all day I was itching to get in a room, they did have a King non smoking available but it had no view, I took it (She did then adjust my rate slightly).
The Doors on the rooms provide little soundproofing, All you can hear is slamming doors from late at night to early in the morning, bring your ear plugs. The Elevators are being "Updated" so at checkout it can prove to be quite a wait if u r on a higher floor as lower floor guest went up just to get down, elevator repairs not to be complete until March 2008 according to sign in lobby. My biggest problem is how easily noise gets into the room from the hallways, I stay in hotels every week and this property is loud! Finally to end my trip a maid used her key to open the door and enter the room at 10:15 am as the Privacy sign had fallen to the ground, No Knock!
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