Where do I even begin with the Rodeway Inn? My stay here was the worst hotel experience I’ve ever had. We called every other hotel first but everywhere in Baltimore was sold out for the night we needed. We were there to meet up w/ family & see the ball game. So we figured for one night it can’t be that bad. Boy, were we wrong! I called a couple months prior and received confirmation numbers. I had requested 2 rooms, one for my fiancé & I and a first floor room for my father, who just had knee replacement surgery. I was told the hotel doesn’t have elevators only steps, so it was important he be on the first floor.
Arrival: Upon arrival we were told there were no first floor rooms left, the hotel was sold out. I told the front desk clerk I had reservation numbers and requested this room when I called, but she said this wasn’t in the system. This was the first red flag. She gave us a key to one room on the 4th floor for my fiancé & I. We walked up the 4 long flights to our room and we could not get in. The door was stuck shut. I told the clerk and she acted liked we did something wrong. She sent the maintenance guy up and he also couldn’t get in. 2nd red flag. After several tries with different tools he finally got in. It then took them about another half hour to find a room for my father. The best they could do is put him in the basement, which is 12 steps down and smelled horrible. Well we had no choice. He could manage the 12 steps but no way 4 flights of them!
The rooms: We brought our bags to the rooms and were shocked. The entire floor of our room was on a 25-degree slope. It was dirty and smelled of mold and smoke. It was only big enough for the one tiny bed and the TV that had 1 channel. There was no toilet paper in our bathroom, so I went to the front desk and she gave me 2 rolls right there so I had to walk all the way back up 4 flights again. When we went to take showers we were shocked again. Let alone the shower head coming out of the wall, there was no water pressure at all! It was seriously a trickle, there was more water pressure from the sink. In addition, the towels were disgusting. I couldn’t even use one and had to air dry.
I could go on and on about how bad it was but bottom line is stay away, this hotel is a dump! We couldn’t get out of there fast enough. I still can’t believe it’s an operating hotel and people actually pay to stay here.
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