This is an older hotel which has been recently renovated in a funky style. Relatively small rooms and bathrooms, but nicely done. Good toiletries.
Pros:
Location in Marina City, close to River North resto's. Great concierge (Catherine) and door-staff. Housekeeping delivered an extra pillow 5 minutes after requested. Coffee/tea in lobby on weekday mornings. Comfy linens and bathrobes. Flat-screen TV. Technology lounge with X-Box, Wii, Guitar hero. 3 computers in the lobby for free.
Good deals (incl. parking) on Travelzoo. Entire staff is super helpful, friendly, very knowledgeable--if they didn't know an answer, they'd check it on the internet for us. Free wireless in rooms.
Cons:
Small rooms. No coffee/tea maker in rooms. No coffee/tea in lobby on weekends. Bathroom had no room for personal washkits/cosmetics. Dresser top full of for-purchase drinks & snacks, leaving little room for personal storage. No makeup mirror. View of the parking deck at Marina City. Dark, dark hallways (may be this is hip?) Our room key was shut off at 3pm, a day before our scheduled departure. Our "free parking" showed up on our bill at $42/day.
Overall: would stay there again if I got a great rate, parking included. Otherwise, I'd head to the Amalfi for larger rooms, free continental breakfast.
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