Ok, so the Japanese Anime theme is attractive, the rooms were neat and clean, and the staff were friendly. But I felt like something was missing...maybe quality? Maybe umph? As the event planner for a work conference in San Francisco, I had the backdoor experience of customer service. They anticipated us and I felt that a lot of the pleasantries were based on this. Based on the average price, I don't think the hotel meets its value.
I felt the furniture in the room were cheap...Ikea-inspired. The bathrooms were very dark (I had a hard time taking a shower in the dull/dim lighting) and the layout was not ideal. I felt the common spaces looked worn down and they could be a little more creative-- after all, this is an "Anime-themed" hotel. The restaurant also fell flat. It felt dark, dingy and the food was not note-worthy. I didn't feel inspired to eat "fresh" sushi there...I was disappointed to learn that although located in the same building, they do not offer room service. Bah!
Would my son like this room? Certainly; well, maybe at first. Eventually you find that the only "cool" thing about the theme is the murals and you can't do much with a wall (not to mention, I wasn't really impressed with the wall art in my room). I think if they pumped up the "fun" more with some futuristic gadgets or 3D toys / Anime characters, this could be more interesting. To me, it mostly felt like a place to crash and nothing more.
Outside, there isn't much happening (although you're in the center of Japantown) and it feels a little isolated but a block away, you can start to find some action and restaurant options.
Technical:
There is an iPod dock/alarm clock (I appreciated that). I believe Wifi is complimentary...and I had a strong signal throughout my stay. The television had a few channel options, which was good.
Overall, it wasn't bad or great. I don't think I'd spend my own money to stay here...I would be more interested in seeing what else San Francisco has to offer.
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