I know Courtyard Marriott brand well but I have never been so disappointed in a Marriott hotel. The service was atrocious. I stayed in this hotel at the beginning of September on a trip to visit colleges with my daughter. I made a reservation for a one bedroom suite since we can't sleep in the same room. I was assured they were available. When I arrived at check in I was informed that my reservation was for a standard room, there were no available suites. The receptionist was rude an blamed the mistake on me, saying I must have have misunderstood.So ridiculous and infuriating. The check in person would do nothing. This was just the beginning of the poor service I faced at every step. Too long to go into here.I got the suite out of the manager but these people were lazy and rude. Don't stay here.
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