We have stayed at this hotel many times in the past and used to really enjoy it. It has been a couple years, but remembering it as a fun and cool place to stay, we decided to stay there this past weekend. The location is great, but the hotel itself was really disappointing. As Starwood Gold members, we were upgraded to a high-floor room overlooking Central Park. The view was great, but the room was very tired and dated. The hotel rooms are in serious need of renovations. The bedspread was stained (I just pulled it off and left it on the floor the entire time), the walls were very scuffed (I am not the type to "look for" stuff like this, but it was very noticeable) and the swiveling console that houses the tube television (no flat screen) ate up so much of the space in the room we had to negotiate ourselves around it. The decor is really starting to look tired. Even the bed, which is usually a selling point to Starwood properties, was pretty uncomfortable. I thought it was just me until my husband commented how uncomfortable it was. Having spent a fair amount of time in NYC hotels, I know not to expect huge rooms and bathrooms, however our bathroom was so tight that the bathroom door just about grazed the toilet and sink as I was closing it. Getting in the bathroom and closing the door required maneuvering yourself around the sink and toilet. I'm a small person and I could barely function in it. Even the lobby, which used to be fun and hip, was lackluster (although "The Burger Joint" is still a great place to grab great burgers and fries). When my husband and I went to use the pool we were told there was a $10 fee per person, per day to use it. There was no mention of that fee anywhere on the website or paperwork we received. We used to enjoy staying at this hotel, but will probably not be staying there again in the future.
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