This is without a doubt a beautiful property. The door service was excellent, concierge service okay. It is, of course, a pricey place to stay. What was really galling was the "nickel and diming" that went on as full paying guests. Wi Fi was $14/day. They charged to use the fitness facility. There are no coffee makers in the room, but there is a Starbuck's in the hotel; however it had had no sitting room We purchased coffee and oatmeal, and tried to then sit in the restaurant with it, but were told there is a $25 charge to sit there were we not ordering from their menu. The ice machine on our floor did not function the 5 days we were there, so we either had to go to another floor or order from room service (which of course meant tipping). The bar is obscenely overpriced, with the "well" champagne being $25 per glass.
I cannot see us returning to this hotel with that kind of attitude towards it's customers. There are way too many other choices in the city.
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