In all fairness I must say, this was my first trip to N.Y., and I had a couple of days of culture shock... I realize in many large cities, that things are more expensive and smaller, but this hotel was not at all what I expected by looking at their web-site. The Manhattan Hotle in NY Times Square, has nothing to offer, other than a good location. I hear its one of the cheapest for the area, but I would have rather spent some extra money to maybe have one emenity. I stayed at the hotel for 6-nights, and wanted to leave early... They have no room service, no fridge in room, no coffee, or simple foods on site to buy. The internet accsess did not work in room, and beds are fullsize, and room is very cramped. The gift shop that is supposed to stay open late, almost always had a closed sign on it in the evening, and after I inquired about this; I was told its privately owned... the girl was in there, but would not work- she was eating, and on telephone. This happnened every evening- as hard as this is to believe. The hotel has one restraunt, but it looks very fancy/expensive. The hotel doesnt even offer a free bottle of water, everything you will purchase from stores blocks away, or their vending machines, or gift shop when open, and pay a high price. The pool area is shared by residents, or other patrons from other hotels- I was surprised by this, and each person is greeted by a YMCA type of mentality- who will only want to give you one towel per person, and you are not allowed to leave with their towels to go back to your room- so bring a cover up. I have had better service at a Holiday Inn, and I am not joking. The hotel is packed with teenagers coming in large groups, and this may be due to price. The computers that have free internet are in main lobby, but there are only 6 for hundreds of people- so good luck using one. The only thing good about this hotel is the location, but after 2-days of seeing advertisements, this gets old. There are other hotels around, and next time- I will pay extra and get a more relaxing place to stay.
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