Technically it is a 3-star hotel, they have a restaurant, room-service, staff wear professional uniforms and other amenities. The bed was comfortable (I slept well) and it is very close to the airport. We stayed there because we had a very early flight out of SJC. The hotel is tired, worn and needs renovations - the carpet was uneven, the lock on the door jam was missing a part and painted over (it still had a dead-bold type lock though) and other little details were aged. It needs more than a paint & patch... which it's looked like it's had a few. I didn't interact with the staff enough to comment. I would rather stay at a really good motel than this hotel again.
hotel reviews