I arranged with Now TV to have broadband installed the day we moved in weeks beforehand but on the day they told us there was a technical issue. We then had to wait for 1 week for it to be fixed only to be told that we had to cancel and reorder. THIS THEN HAPPENED TWO MORE TIMES. After 3 weeks with no wifi we switched to another provider and are now being told we are not entitled to compensation even though at the time we were assured that we were.
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