Pros - Convenient if you are going for a conference. Nice gardens. Walking distance to the fashion valley mall. Friendly staff. The pool was nice too.
Cons - expensive for the quality of rooms and amenities. Dated decor. Generally run down. Dont expect any rapid service, they are on 'San Diego time'.
Overall I was very dissapointed with my room, which was basically in the far corner of the complex, and I felt like I was in the car park. The room was really grim, and not nice at all. I also didn't feel safe in my room as there was only one poor quality door to me and the outside world. The signage in the hotel is limited and confusing, and I got lost more than once - and noticed others also getting lost.
The staff that I came into contact with were really friendly, but not in any great rush to get things done with the quickness or professional levels as I have come to expect when away on business trips.
I would not stay here again if I could avoid it.
hotel reviews