This property is badly run down and dirty to its very core. But worse than that, between Priceline and this Wyndham property, our trip was ruined. Being folk of very limited means, we booked through Priceline to save a little money. This was to be a much-deserved romantic trip for my wife and I after 28 years of marriage and raising 3 differently-abled children. It was the first two nights we'd had alone in several years. We won't have this opportunity again for several more. That makes this situation all the worse.
I have just gone back to the web sites (we have returned home from what we were able to salvage of our trip) and verified that I was right - I reserved a one-bedroom suite with a fireplace. The room is still offered on both Wyndham and Priceline's sites. However, there is no such room on this property, according to the staff there. The property has only sudios and penthouse apartments. I had paid extra for the suite (more than the studio) and was refused a refund by both Wyndham and Priceline (Wyndham claimed total innocence, and Priceline claimed that Wyndham was committing fraud by listing non-existant rooms).
So, there was no romantic fireplace, and no suite - just a dirty studio (VERY dirty - dirty dishes, dirty floors, dirty furniture - filth!) and an emotionally draining experience. Not to mention that we were robbed of the money we paid for the non-existant room.
I will say that the staffat the Wyndham propoerty was polite - as polite as any thief can be with their hand in your wallet. The Priceline staff was among the rudest people I've ever had the horror of speaking with.
I will never use Wyndham or Priceline again - nor any of their affiliates. I urge you to follow my lead. These people are crooks!
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