I stayed at the Grand Hyatt in early August. The main reason I chose this hotel was its amazing location. Times Sq, Broadway, that is the beating heart of the City that never sleeps, is within walking distance. Gran Central Station is connected to the hotel via a passage , so you don't even need to leave the premises to get to the train station.
Our room on the 25th floor was quite big, clean and quiet and we were given a fridge as soon as we asked for one. The bathroom was ok, but i would have expected a more state.of.the.art shower. I was disappointed at the non availability of shower caps. I had to get one from the Duane Reade in front of the hotel. BTW, There are a couple of Duane Reade stores nearby, one staying open 24/7!
WE didn't go for the breakfast option considering there are plenty of places to choose from nearby. I appreciated the Starbucks stall in the Hotel lobby, even if it was pricey ( one tall hot milk cost $4, while in any other Starbucks outside it was one $ less)
We did not take advantage of the fitness centre located on the top floor.
there is a PC with a fax service and a printer in the main lobby, which proved to be very useful.
Checking in and out was quick and the staff were very helpful, but you have to pay for left luggage.
i absolutely loved the magnificent lobby with it's awesome fountain and the sight of the Crysler building at night reflected in the hotel's facade.
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