When the hotel we originally booked oversold - we were relocated to the Eliot Hotel. It turned out in our favor as this hotel is MUCH more beautiful and is also closer to Fenway Park as we were going to a Red Sox game.
The doormen were all very friendly and kind. There were two men at the front desk when we checked in who were also incredibly warm and inviting.
The room itself was SO comfortable! We fell in the love with the bed - the pillows and comforters were incredibly soft.
The only "problem" that happened occurred the morning we left. The two women at the front desk were rather cold and indifferent. I may be a little picky because I work at a luxury hotel in Austin and I know what is expected at a hotel of this caliber. It was a bit disheartening just because everything else was so wonderful. However, everyone has their bad days and I may just have experienced an 'off' day with them.
I would recommend to fellow travelers.
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