Staff were very helpful with directions, suggestions for restaurants, and what to see and do. Room was very clean and all of the hotel staff had a midwestern down-to-earth attitude that I appreciated. Classy without being snobby. Well located right off of Michigan Avenue. We had our car but walked everywhere and kept the car in the garage (great rate on parking as well). Just make sure you don't park on the second floor which is reserved for patrons of certain local businesses.
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