We booked and paid online. We arrive 2 hors before departure before being told we were on standby. Reason was a massive overbooking, the plane was delayed by 1.30 hours. We waited again to be told no one deemed overbooked will board. We has to retrieve our luggage to start again. The staff didn’t understand the sky team highest status saying there was no business class on the flight. Try to explain the difference between a priority status and a seat class to a wall was easier. Avoid at all cost.
airlines reviews