I stayed three nights while I was in Philadelphia for a conference. The hotel is in an excellent location: close to restaurants, bars, shopping, and tourist attractions. However, with such a large selection of hotels in the area I doubt I will be back.
Club Quarters bills itself as a business hotel and I have to say that it doesn't compare to the Courtyard Marriott in Philly which is also aimed at the business traveler.
The pros:
Location (but then again, there are many other hotels in the area)
Free wi-fi with a strong signal
Free purified water and plastic bottles on each floor near the elevators (though no recycling for the bottles or other materials which I found strange for a "green" hotel)
Nice lobby with computers, printer, tv, magazines, games, and free coffee, water, and tea
High ceilings in the rooms
Tasteful color scheme of the rooms
Nice toiletries (Gilbert & Soames shampoo, body lotion, and mouthwash)
Lots of towels
Nice flat screen tvs
Laundry room on the 12th floor
Fitness room on the 12th floor
The cons:
Slow check in (done via touch screen but honestly, it would be faster if the person showing one how to do it would just do the check in!)
Ridiculously slow elevators (one also broke while I was there making it even slower). And one has to do two sets: from the street to the lobby and then again up to the rooms.
Many rooms have doors set on an angle, with a door to another room right next to it, down a mini hallway- you can really hear your neighbour's door shut!
Rooms are very small and the bathrooms are miniscule (smaller than on a cruise ship!)
Small windows, so rooms are dark
Horrible flouresant lighting
Cheap linens
Vending & ice machines are only found on a few floors
Restaurant is very expensive (though there are many options nearby)
Maid service didn't happen until late in the afternoon
Maids turned off a/c unless you made arrangements with the front desk (made for a really stuffy room)
Room quality can really vary. My room was on the 5th floor, near the elevator. It was very noisy (both from the hallway and the street). My view was of a discount department store. My king-sized bed was actually two twins pushed together, with a sizable gap in between. Although the room could have fit a love seat or small sofa, there was only a small chair. My desk looked like it had been through the wars.
In comparison, my colleague had a room on the 11th floor and while it was smaller (with a double bed), it was bright and included a microwave, fridge, and iron/ironing board. Mine was missing these ammenities! BUT, her bathroom was even smaller than mine!!!So, if you are going to stay here I would recommend checking out your room and asking to switch if you get a dud.
But frankly, unless you get a real deal on this place, I would choose one of the many other hotels in the area which have nicer ammenities and bigger and more modern rooms for a comperable price!
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