OK, so where to begin....
First, the staff was really fantastic. They went out of their way to accomodate for my needs (flew in from LA on a red eye and made sure my room was ready far before check-in time). Shout out to Jeff at the front desk.
The property as a whole was OK. It truly is a 3 star property. It reminded me of a lot of youth hostels that I've stayed in, in Europe. Very tiny rooms. The "closet" was a cupboard that they put in the room. The view was lacking- I stared at the fire escape of the building next door. The toiletries seemed like knock of "Bliss" products from the W hotel.
I don't mean to sound negative. All of my basic needs were met-- the bed was comfortable, the room was clean, the shower was hot.
The location is amazing. Walking distance of a lot of great stuff. VERY close to Eataly (yum).
Overall, I would recommend staying here if location is important to you, and if you aren't planning on spending any time in the hotel. It isn't the most luxurious hotel that I have stayed at, but it does the trick.
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