This is a lovely hotel. It's an older "grand dame" type of hotel (like Palmer House in Chicago) which used to be the best hotel in Seattle. Great "bones" (architecture) and elegance. Rooms (we upgraded to a suite for only $30 more) are nice if the drapes and furnishings a bit dated, very comfortable. A few fewer electrical sockets than needed today as is common in older hotels. Quiet--walls are very thick. Best thing about the hotel is the staff--they are truly wonderful, gracious, friendly, and accommodating, from the check in to room service to the wait staff in the very lovely breakfast room. The breakfasts as in all hotels is expensive but you get the value for the money as the food and the choices are excellent. One failing: they charge $15.35 for basic internet (outrageous to charge we think in any hotel today). But unlike many hotels easy to get around. Just sign up for their "President's Club" any time during your stay (which is free), and they remove the internet charges. Not the greatest internet as it is sometimes weak and unreliable (more reason not to pay for it) but when I wrote a message to customer service complaining about it, the IT manager called me and increased the bandwidth. It worked much better after that but still not perfect (think the thick walls may impede; trade-offs). Still my wife and I really enjoyed our stay. Location is also great. Walking distance to whole downtown.
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