I stayed recently at this hotel, for a summer road trip to visit Sea World. The locaton was great, very close to Sea World. However, the first morning, we noticed our door was not locking. The service was good, we got someone to help us very quick. The second night, we started experiencing the crickets. I am deathly afraid of them, and could not sleep one hour with them hopping around everywhere. I understand that it is cricket season in San Antonio, but the hotel needs to fix this problem fast before they loose any more customers. I disliked the air conditioning in the hotel, it was very loud and could be heard greatly in the middle of the night. Also, the walls are not thick enough, or soundproofed enough. We could here someone talking down the hall outside our room. Although the room and the bathrooms were a good size, I did not like the shower in the bathroom. It would be perfect for a handicapped person, but I did not like how the shower was designed. Could very easily get water all over the bathroom, since there was no bottom threshold that you have to step over, and the shower head was on the side of the wall, instead of being in font of you, higher up. I thought it was annoying, having to hold the shower head in my hand when I wanted to rinse my hair out. I was very disappointed in this hotel.
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