Three of us went for Sunday lunch today. We went about six months ago for dinner and I had the interesting experience of pulling a roll of cling film from my mouth that was wrapped around a slice of foie gras. That aside, it was a small mistake so we were hoping for much better. I'm doing this in bullet point so I'm crystal clear about what we liked and didn't. Issues:1. Seated in a vast restaurant with only two other people at 12.30 and six waiting staff that I could see. We ordered still and sparkling water. It took 10 minutes to arrive after we had to ask again. Mostly we have to refill our own glasses, and after finishing the first bottle gave up hoping they'd notice they could sell more, and had to ask for another bottle. One of us opted for the wine inclusive which consisted of a very sharp and cheap Shiraz. Don't, just don't.2. The starter of smoked salmon, scrambled eggs and and salad was very nice. Well prepared, well presented.3. The main course was fairly over cooked salmon filled with a sesame crust. Poor average bistro level and dry. The beef cheeks were reasonable and the chef kindly accommodated one of our party's allergy to onions. The vegetables were plonked on the table with no description and we had to ask what we were being served. The initial answer was "vegetables" Good guess there. They were in general tasteless, coated in a gelatinous stock and looked old.4. Cheese arrived. Slivers of something - again, "what is this" as in "what cheeses?" although it was pretty clear there was about 25g of two types of cheese with a sprinkle of sultanas and walnuts, the waiters educated response was "cheese sir".5. Desert arrived. Looked pleasant until we found a long black hair on one of the deserts. The waiter took it away but interestingly handed it to another member of staff over the other side of the restaurant who pulled the hair off and sent the dish back to the kitchen. Clearly, the chef is not shown what comes back? 10 minutes later a replacement dish arrived looking exactly like the first - I wish I had taken a photograph but I am sure the restaurant changed the offending portion at the very least. By that stage, two of us didn't really fancy the desert. I see from an earlier review that hair in the food has happened to others at the restaurant.6. When the replacement dish arrive, no apology, no expression of concern. Just plonked on the table and left. 7. We weren't offered coffee so we asked for the bill. 8. The bill arrived, we were overcharged, pointed it out and they corrected it.9. On leaving, a very smartly dressed you lady asked us if we had enjoyed our meal and hoped to see us again soon. I quietly said that no, it's unlikely we'd come back as this was one of the worst meals I'd had in KL in 4 years. Her response? "Thank you Sir"KL deserves better than this. If Maison Francais was in Singapore, it would last a month if it was lucky. But this is KL and somehow it keeps going. I am sure they feel the three of us are of no loss to them and they won't care about either the review or our departure. However at least one if not two of our group they absolutely should not have lost - if I were them and I knew who it was, I would be banging my head against the wall.
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