Absolutely AWESOME. They need to teach others (including the Tropicana on the strip) customer service. They really know what they're doing and took care of us every step of the way. I stayed there for a conference last year and am looking forward to the same conference this year which made the wise choice of re-upping with them to host the 2011 version. \n\nDo yourself a favor and stay a bit further out and just enjoy everything at the M. Great pool, nice casino, comfortable rooms (albeit a little weird modern design) and more.
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