I will never stay in this disgusting cesspool of a hotel ever again!!! I am no prima donna but have basic standards of what I expect from hotel acccomodation. Water is one of them. Awoke on second day of stay to find there was no water. Only discovered this after having used the toilet. Disgusting!! Went to front desk and complained. Front desk staff gave bad attitude and lied about not knowing the water was going off. It wasn't hard to catch them out as the three people behind the desk all gave different answers and contradicted each other. I asked to see manager and he only added to the lies as in he promised a refund for the nights accomodation due to no water....guess what...no refund to date.
The hotel is very run down. At home we would say the furniture should be left out for "hard garbage". The lifts are extemely slow and old. As others have reported here, we also had to walk down the stairs after waiting 15 mins for an elevator. The hotel is a very long way from the action. The heater made loud noises all during the night and kept waking us up.
Having just been to New York...do not stay this far uptown. Apart from the fact this hotel is disgusting, don't stay anywhere higher than 50th St.. There is a subway station not far from the hotel but it takes ages to get to where you want to be...you should aim to stay anywhere between 50th and 42nd St.
I'll admit that I chose this hotel based on price. It's a fact of life though that you get what you pay for and unfortunately in New York you'll need to spend a bit extra to get something half decent in this city. This hotel ruined our trip to New York. On the upside though it forced us to get out and explore the city as we hated being in the room.
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