I am writing this with complete dismay, disappointment, shock, helplessness, and utter anger. If you know what is good for you, avoid this airline at all costs. I have dreamed of a Morocco trip since 2005. This trip is a lifelong dream. I've booked multiple flights in and around Morocco for October to November. In a span of several weeks, almost each single flight has been moved and re-scheduled. The last straw was when I received an email today notifying a flight change that will mean losing 2 days in Morocco and completely ruining the entire itinerary and losing some paid transfers and tours in the process. I am in complete disbelief as I have been traveling for 28 years and have never encountered an airline so incompetent. They have removed every single way to reach them. All emails are automated, you cannot contact anyone through email, and the number they gave to call is also not in service. I feel so helpless and our trip has been single-handedly ruined by Air Arabia even before it began. I have lost all hope and excitement for this trip and even if I somehow manage to find a way to adjust our itinerary, it will still not recover a portion of the trip that has already been paid for. This company should be banned because all reviews here have a horror story of their own.
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