We always read trip advisor before we book a hotel or travel to a destination and I rarely see any of the comments addressed by hotel management. Obviously the W is a cut above the rest and we look forward to our experience. I will add that I received an Email a few days in advance of my check in date to welcome me to the hotel and to see if I required any special needs....very nice touch! I will leave an update upon my return from our Trip, but expect it to be nothing short of glowing reviews
Dawn and Michael
hotel reviews