First thing first: in the daily amount you pay all the tips are included. And this is very relaxing.
- Week days you have meetings, week ends you have weddings. Not my preferred options if I can choose, specially the second is heavy to deal with. People bringing in (endless) boxes of beers to the room, long waiting for the 4 elevators where the smell of alcohol was sometimes very very strong, noises, loud voices, etc. Basically acting like they are the only clients, it is not the hotel fault I must say, but request a more appropriate behaviour from this kind of clients is a any hotel's due diligence.
- As my photo shows (not well enough, sorry) the down part of the coffee table was very very dusty. The room and the bathroom had a better look then the coffee table. Can we consider this as a clean room?
- Our bed was just ok as comfort-ability.
- TV has an helpful 'arm' but screen is too small. Someone have to tell to those hotel's buyer that on flat TV you need a much bigger TV's size to watch the TV from the same distance that with an old-fashioned TV.
- At the pool none used the requested bonnet and nobody checked/taked care for that.
- The hotel do not provide breakfast, closest coffee and pastry are at the internal Starbucks affiliate, the worse breakfast I ever had, nevertheless the blond woman at the desk was kind and friendly.
So that, you are almost obliged to go the restaurant inside where you can ask for a good cappuccino and croissantes, waiters are very kind, but it is expensive. A full breakfast here is $20.00 per person + taxes + 20% compulsory service charge. Here with a family of 4 or more? That's a bitter good morning I'll say.
Do not even try the same restaurant for dinner, pretentious and not as good as it is expensive.
The best points of this hotel:
- being at the sea front, but be 100% sure to have direct sea view.
- nice fresh flowers' arrangements in the lobby.
- you can arrive at the hotel by boat from the airport, if weather is good it worths, ask the concierge by phone before arrival.
- workers here are 'generally' smiling, polite and try to help. Jillian at the Concierge desk is very good, she gave us good help and hints in organizing tours, thank you Jillian.
- relatively calm surroundings, 'glued' to the Boston world trade center and far from the confusion of the center of the town, but you can see this as a minus.
If to have the maximum number of restaurants around/close at your hotel is a very important matter for you, maybe better choose another location.
A small note: I wrote my review after being there in June 2012 but never had the time to finish it and post it since now, I read that the latest reviews since my stay are almost all 5 stars, I'm very happy to read that. Hope to have the occasion in the future to personally experience a quality fully related to the requested price.
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