I travelled from London Heathrow to Mauritius. I was expecting comfort but things have not changed. Customer service at the check-in desk was nice and welcoming. Customer service within the flight was nice too. Negative - Seat was very uncomfortable (for an average guy of 6 feet). Leg space under the seat in front of you is awful. There was a black box next to my feet. Arm rest was painful, food below average. Cold tea / coffee served and I had to complain. Entertainment was poor. The new movies contained strictly old movies. Overall, people only travel with Air Mauritius because it’s a direct flight however I have to say that this service is not good value for money.
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