I ordered a £15 bundled sim, I received a £10 one, so contacted customer service. After answering loads of security questions, customer service said I had to activate the sim card before they would resolve anything. So I activated the sim and surprisingly not even the £10 was on it. Just a blank sim card. Tried customer service, but got fed up waiting. I guess I've lost £15. I used to used carphonewarehouse regularly before I got a company mobile, it seems they've dropped significantly in their customer service.
company reviews