At first glance, the hotel was exactly as I expected from my previous Sheraton visits - an attractive hotel with nice linens. A few minutes after getting into my room, though, I realized that this location was lacking in attention to detail. I realize that at $150 a night in a downtown hotel in a major city is a pretty nice bargain, even for Expedia, but I never expected to find RE-USED COFFEE STIRRERS in the cup by the coffee machine! (There were coffee grounds on the inside of the little plastic stirrer straws - I'm pretty 'eco-friendly' but this goes a little overboard in terms of recycling!) The bed was poorly made, and I fought with the sheets most of the night because the housekeeping staff apparently didn't know how to make 'hospital corners' when they use unfitted sheets for their beds. I hate feather or excessively soft pillows, and there were no readily available alternatives in the room. Fortunately, I have had pretty nice stays at other Sheraton hotels, and will continue to use them for my business travel.
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