This review is just based on their service and selection of food for my 4 cats, including 2 Bengals that require specialty food. I have not had experience with their grooming. They had the largest selection I have ever seen of high-protein, grain-free canned and dry foods for my fur babies. The man who helped me the first time we went in was amazing. He seriously must have spent at least 10-15 minutes with me, showing me different options I had and was also fairly familiar with the Bengal breed of cat, which I don't expect most to be. He showed us some raw diet foods, which we tried, and told us we could bring back if they didn't like it. Of course, our spoiled little babies did not like the raw food, but absolutely LOVED the dry food he recommended. I'm sure we will never try anything else now that we found this one. \nWhen we brought the raw food back to return it, they refunded us immediately with no questions asked. Easy peasy! \nI appreciate how helpful they always are and I am always asked if I need help with anything as soon as I walk in the door. I also love that they have a little table with a puzzle on it for my 3 year-old to play with when we come in, and it's also wonderful that they have a few small animals up for adoption. \nI have ordered a custom harness for one of my Bengals after purchasing the same one in a different size, and they said that they would call the lady who makes them and place my order and give me a call. That was 2-3 weeks ago, and I am still waiting to hear back. I went in today to ask about the status, and the man was very helpful and said he would contact the owner right away to check on the status. Once this is cleared up, my review will go up to a 5 star for sure!! \nThanks for a great selection with excellent and consistent customer service!
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