Terrible service! Unbelievable treatment of the people in Krakow! I have never seen such a lack of culture. They were charging all the people for the backpacks everyone is always traveling with (for example mine is the north face jasper). They took my little backpack away where I always travel with it and no one is making any problems. Now it will be all damaged, if I'd know I would wrap it! In any case it's the last time I use this airline. Not the first time not the last time I have problem with them.
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