As far as we could tell the rennovations were done. The remodel of the hotel looks great. The hotel was clean and the rooms were large for the locale. You couldn't beat the location of the hotel just a few blocks from the circle and the zoo. For the price we got it was excellent. I also love the architecture of the place. the stairwell had character.
My only gripe is with the staff. If this were a chain hotel I'd be fine with their lack of detail, but if this hotel desires to be a :"upscale hotel" the staff needs to step it up. Some of staff was great (like the woman and man who checked us in), but others.. not so much. For example, I asked the doorman twice if it was raining, and he just shrugged ( yes, he spoke English). Later, I walked by carrying two bags (I'm a petite woman), and he didn;t even offer to open the door (on the other hand the doorman on the street offerted to get me a cab, so go figure). The restaurant was SLOWWW at breakfast and understaffed, so go down the street to the Italian place on the right., just past Timberlakes.
Also, on an unrelated note, to some of other guests at this hotel- spraying perfume in an elevator is just rude!
hotel reviews