I stay at this hotel multiple times a year (haven't gone since new management) and this stay, by far, was the nicest. Ms. Elizabeth, the newest manager, is very courteous, friendly and has a five star personality. Before her, our stays were okay but had a few problems with staff as well as the old manager. The staff now, along with Ms. Elizabeth made our stay easy. If we ever had a problem, it was fixed immediately and everyone was so nice, not acting like they were bugged by anything we asked, as we have felt before. I give Ms. Elizabeth and her staff five stars and recommend this hotel if you are ever staying in the houston area.
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