I really enjoyed our stay at the Palmer House - the location was just perfect - within a block or two of 2 lines on the loop and within walking distance of all the sights of Chcago. We were offered a larger room with 2 beds and 2 baths since they had gone unsold and we jumped on that deal. Nice room - great views, very comfortable beds and the services were very good. My only gripe - as someone else mentioned previously - were the ridiculous charges for "fast" and "slower" wireless internet service. Good grief - isn't this the 21st Century? It blows my mind that a company like Hilton can see the value in nickel and diming customers to death with internet and fitness room charges - when offering internet for free would drastically cut down on the lines for a Concierge on a busy weekend. Still in all - a nice hotel in a great location.
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