Great Location in Chicago. The most inefficient unfriendly service I have ever seen in my whole and intense travelling. Breakfast is charged and very bad quality. Reservation software is a chaos.
One friend and me came here to run the marathon. He arrived first and arrived late. My friend warned reception of my late arrival and provided my name. When I arrived the even told me my friend hadnt checked in when it wasn`t true.
They charged me 299 dollars for a room and even they make a msitake I was not reimbursed. Iasked for the manager 3 times in vain.
A hotel to avoid.
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