Made the mistake of checking out of the Peabody Court which was great, to check in here (the Plaza was the conference hotel). The restored Masonic Temple and Conference facility was exquisite and the service fabulous, the AV people were great and the catering staff were alwalys on top of the water and coffee. It is a beautiful unique setting which makes the hotel even more of a disappointment. The entrance from the hotel to conference center is awkward. The rooms were adequate, but it seems that not much thought went into the planning, never mind the lackluster decor. For example there was a definite lack of outlets, there was a huge walk-in closet with an ironing board in it, but no outlet to plug the iron into, so you had to drag it out into the room. In addition, a vanity in the closet rather than in the bath would've been nice. The wait for the elevators often lenghtly and the customer service average. I had problems with check out and splitting the bill and the staff was not terribly helpful. The small deli in the lobby is great. they have sandwhiches and coffee and a nice assortment of cheeses, crackers and other tasty treats. I can't comment on the pool, because the hours were so limited, I didn't get a chance to swim. After the Temple, the deli was the best part of the hotel. Not a terrible place but, not wonderful or unique either.
hotel reviews