What is the matter with people??? Thanks to United Utilities I've had NO WATER for almost a day! (See my review of Useless Utilities). And as well as dehydration, BT are seemingly in competition with Talk Talk for WORST ISP!
On 13.12.22, I switched from Plusnet to a BT "Social Tariff." The service included unlimited broadband, unlimited landline minutes, digital voice, and two new landline handsets! The service was due to start on 29.12.22. Sounds too good to be true?
On 16.12.22, I received a vague text (not email) from BT saying there was a "problem" and that my order had been "cancelled." No details given at all.
I've spoken to BT several times, and they say there is a problem "porting" my landline to digital voice, and that my order is "stuck" in the system!
Earlier today, I called BT to cancel the digital voice service, and keep my analogue landline. I spoke to a "snotty" young man who insisted on calling me by my first name. I told him it's overly familiar and rude to do so, when you don't know the person. Even though I build computers, he proceeded to talk to me in a very patronising manner, treating me as though I was stupid, even though I'm WAY SMARTER than a call centre operator! He even had the gall to accuse ME of being rude to HIM! ... I'm a 60 year old gentleman of impeccable character and good manners, and I have SOCKS older than this impudent young man!
I ended the call, and called back again to CANCEL the move to BT entirely, and to tell them they're BLACKLISTED along with Talk Talk! They couldn't have been less interested in my complaint!
Disgusted with BT Customer Service!!! And service (or lack thereof) in general!
As one of the biggest names in Telecom, British isn't necessarily best! (See what I did there?)
I will NEVER again buy Telecom Services directly from Buffoon Telecom! They tell me that all analogue phone lines are being moved to digital (which don't work in a power cut!). I told them after this utter fiasco I'm NOT moving to digital, PERIOD! I'll simply discontinue the use of my landline, and make FREE phone calls via Alexa! The problems that digital voice has caused is a joke! It's NOT worth the hassle! Go digital voice and you WILL regret it! Progress? Don't make me laugh!
Really annoyed by RUBBISH SERVICE from both Buffoon Telecom and Useless Utilities, who've BOTH left me "high and dry!" (See what I did there, again?)
Really annoyed! ... Merry Christmas? ... Bah, humbug!
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