Mostly favourable. However I have now on three occasions booked and paid for extra legroom seats but when seats have been allocated they are not extra Legroom seats. As neither the confirmation 'mail nor booking summary show extra legroom seats paid for, it has been difficult to prove such to cabin crew. Likewise, online check in seems to be somewhat fraught as I receive instructions to do Online check in etc and then get a message to say this passenger is unable to undertake online check in but to present myself with ALL documents (including ESTA) to Airport check-in. Upon doing just that, present myself to Airport check-in, ALL that I am asked for is my passport as they already have all of my information detail. etc.
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