If I could give this place a zero rating I would. I am typing this review from the lobby of the hotel, after just checking out and paying $620 for a room. I will give you some specifics but my overriding complaint is this place has not been updated in years.
The reason I am in the lobby is they only have cable internet in the rooms and my cable doesn't work. So my only option is to hang in the lobby where they have free wireless (although I need to refresh my browser every 30 minutes because the wireless times out). I had an engineer in my room for a half hour this morning troubleshooting but he couldn't solve the problem. Can't imagine a hotel of this supposed stature renting a $620 room with no internet access. The engineer called the front desk and told them to remove internet charge from my room -- I go to check out and sure enough there was a $7 charge for internet!
The TV in the room is over 15 years old and has web TV and a wireless keyboard -- haven't seen that combo in years! The rugs, furniture, bed are really old. I'm here with two of my partners and one said her pillow stunk of body odor. I went to the fitness center which is tiny. Outdated equipment -- the TV on my bike was grainy and the audio didn't work. The shower at full heat was warm and 3 minutes into my shower it went cold. I filled my sink with water to shave and the water was distinctly yellow.
BTW, I had a reservation for a king bed and when I got to my room at 12:45 am, it was two queens, so I had to go back and get a new room.
It's a shame -- I really like the Interncontinental hotels in some cities (SF, Boston) but this one is a disgrace!
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