The hotel is stylish and in a convenient location. Unfortunately, there was no hot water in the shower and the toilet didn't flush properly. I was only staying one night so had no opportunity to be moved to another room. Upon checkout, I informed the front desk staff who took 20% off my bill. I was in NY for work and said that I planned to come back for a long weekend later in the summer with my spouse and had hoped the Dream would be a hotel we could return to, but I couldn't chance that the next time there might still be plumbing problems. The staff smiled and nodded. Had they seemed apologetic or assured me this was unusual and wouldn't happen again, I might have considered staying there again. Although they did give me a discount, they didn't seem concerned whether I stayed there again or not, so I will not.
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