Upon arriving, we waited quite a while for the bellman to assist us. They were still checking guests out when we arrived. In spite of our early arrival, the hotel gave us a room and a very friendly bellman helped us to our room. The hallway smelled of sewage, but the city those two days were especially smelly too. The hallways and lobby were clean and well-lit. The room smelled much better but the rooms were very small. Arron in parking was very helpful, kind and courteous. All the help bent over backwards to make our stay enjoyable. Starbucks in the lobby was a plus, a mall across the street and Trader Joe's and Whole Foods a short walk away. A walk to the lake was very easy, we used the steps outside the hotel to get to the street, then walked a few blocks to Lake Michigan.
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