I've heard positive things about Nicky's Thai Kitchen downtown, and when I was checking the website for their weekend hours was super excited to discover their northside location with an outside patio! Whaaaat a disappointment. If you don't read this further, Pusadee's Garden on Butler has everything Nicky's has +10000, go there instead!\n\nI was relieved when I got a reservation for 2 outside on their patio on a Saturday night calling as late as 5 to make it, and that was the most rewarding part of our experience! When we arrive (the area is really quaint around it), we stood infront of the hostess table/ entry to the kitchen for at least 8 minutes while so many servers bustled infront of us. We hate to be the rude people who butt in, but it really did make us feel uncomfortable standing there without being acknowledged! A simple \"hey!\" would have totally eliminated the awkward situation. Eventually someone said \"YA?!\" to us and I explained our reservation, they crossed a name which might have been mine, and we were told to wait 10 minutes until they were ready. The wait wasn't long, but once we were seated on the patio (nothing compared to Pusadee's..very loud, a little tacky, just overdone) it was another 10 minutes before someone came over and just flat asked \"Ready?\". We ordered our app (6 spring rolls the size of a string cheese) and it took another 15 minutes and talking to 2 separate people to get our bottle open (BYOB 5$ on weekends). The food came via some other server, 15 minutes passed, and a different one came and tried to take our plates when we were still eating. The food itself was decent at best, the pad thai was wet like other people have described and the sweet and sour chicken was food court caliber. Between the poor/ lack of service, the mediocre food, and the overwhelming patio, we won't be going back. We will appreciate Pusadee's a lot more our next time around.
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