My husband and I stayed at the hotel on Jan 9-11 at a great "pre-opening" Doubletree rate. You get what you pay for! Front entrance was covered with plywood. Entire lobby was under construction and under constant chaos. After three tries, finally were given an acceptable room on a floor with clean carpet. Room was nice, but facing a police station...and we heard sirens, outrageous street noise, and lots of corridor noise all night. Beds are wonderful, but it is impossible to sleep with all the noise. Complaining did nothing but result in empty management promises. We're in NYC almost every month and will NEVER stay here again.
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