It was our first time coming here. My husband and I loved the place UNTIL they didn't honor the offer that was given on yelp. Free coffee and bear claw if you sign up to be a bear member. If i knew it wasnt being honores i wouldnt have ordered the freebie. Cashier guy said you needed a coupon and will receive it via email within 48 hrs. We were very unaware. There was a miscommunication between management, server and us. As far as I know, I was going based on yelp offer. Server said it's ok and we'll be taken care of at the front. Usually when yelp has offers its smooth however this is my first encounter having a problem. \nTold cashier no problem I'll pay for it. All I'm saying is they shouldn't put up offers if they don't know how to honor it.\nFood and service was excellent though. Big portions.
places reviews