I stayed here for a conference nearby, only because the conference hotel was fully booked. Weekend rates were really cheap, but in the week days I paid as much as 400 a night!
The location is the only good thing the hotel provides, nothing else.
The hotel is huge, more than 1,000 rooms so check-in and check-out were slow, with some groups coming and going and not enough personnel.
Luckily, my room on 14th floor was in decent shape although it has NOTHING to do with the pictures you see at the webpage. Obviously all professional photos on the hotel websites are retouched, but I've never seen so much difference than here.
The room was not quiet at all, but definitely better than on a lower floor, where sleeping must be practically impossible, as the windows offer almost no isolation.
The worst things are the bathroom and the A/C unit. The bathroom IS TINY. The door almost touches the toilet when you open it and DEFINITELY NOTHING INSIDE HAS BEEN RENEWED. The tub/shower is small and all the paint was peeling off it, the taps are old, there's no room for personal items, and the amenities are only the most basic ones and of poor quality.
The under window AC unit is noisy and it barely worked.
No minibar, only vending machines on each floor and malfunctioning ice machines (I was in 3 different floors before I quit looking).
$15 for internet access?!, no free Wi-Fi in the lobby!?, c'mon...
Only Monday - Friday, 7 am - 7 pm business center, NOT COMPLIMENTARY.
The hotel’s webpage sais (my comments in brackets)... “Each guestroom features a HD flat-screen TV with cable channels (NO HD for sure), iPod/mp3-equipped clock radio (a really really small clock radio, literally), premium bedding (I had to ask room service to remove the old mattress pad, which barely fit the bed and continually came out of place, sheets were also too small for the bed), wireless Internet access (for $15….), dual telephone lines with voicemail (who doesn’t), dataport capabilities (what for??), individual climate control (sure, individual, but from the 60’s), luxury personal care amenities (luxury???... are you joking???, hair dryers, and irons and ironing boards to assure that you have all the comforts of home.”
I would never come back here. Trust me, don't stay at the Roosevelt.
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