What was good: maid service came every day and did a good job making the bed and replacing towels.
What was bad: In an effort to be "green" this hotel was testing a program in which they replaced individual soaps and shampoos with communal pump bottles. I'll use communal soap dispensers at the gym, or if i'm bathing at the Greyhound station, but not in a hotel that charges this much. The communal pump bottles were not mounted on the wall correctly and crashed into the tub at 5AM, waking me and probably the neighbors. The internet didn't work, and I had to spend 20 mins with tech support. The toilet ran. There was a water main in the wall that screamed and gushed 24 hours/day. The toilet paper holder was loose and would drop the tp causing it to roll around the bathroom floor at the slightest touch. The mini fridge was a mini freezer: i put a 6 pack of cokes in there, and the freezing caused two of the cans to violently explode, splattering the entire fridge with frozen syrupy coke. The cable tv featured about 3-4 channels. The mini bar was empty. The ice machine on my floor was broken, so if i wanted ice i had to climb a flight of stairs. The gym was a dump. The hallway had a slight odor of pets.
hotel reviews