We went there with my husbant between 23-29October 2008. After reading most of the reviews we requested for a front room overlooking the street rather than a back room. The size was very good and extremely comfortable, design was modern and room was very clean. The only problem with the room was - as one other reviewer mentioned- that the windows are not double glazed and imagine that the hotel is on 3rd avenue. The first 2 days we didn't have a problem as we were knackered from jetlag but after that the noise was too loud to have a decent amount of sleep so we ended up waking up every day at least at 7!!! On the noise issue, the first day we arrived we noticed that there was a connected door in our room which was locked and when you opened it it faced another door locked from inside from the adjoining room. First day the adjoining room was obviously NOT accupied. Second day, we had to wake up in the middle of the night because of laughter and conversation that I thought was taking place in our room - please bear in mind that in this hotel the acoustics are UNBELIEVABLE! You hear everything...even noises from toillet and showers.
Also note that there was no room service until late afternoon, so no coffe in the morning if you want to have one in your room (not a big one for me but my husbant wanted an early morning waker so he had to dress and go to a Starbucks further down 3rd avenue).
We have checked the 9th floor room with the complimentary coffee and pcs but bear in mind that this is the size of 2 small hotel rooms; pcs were almost always taken; view is truly very nice. Coffee not that great, even if it is complimentary...to be honest I have not tried the complimentary cheese in the afternoons.
Staff specially the doormas was very nice - reception people were a bit indifferent, not too much bothered.
Overall I would say that it was ok but not for this amount of money and they definitely need to do something about the noise...
hotel reviews