I'm going to start by saying that this hotel is great. Modern, stylish, hip. Not the classic hotel you can expect to be in NY. Staff is relaxed but professional.
Rooms are really comfortable for NY. Mine had huge bathroom with tube and separated shower and a double sink. TV service, on demand, minibar, snacks (overpriced as always), some other articles that you may want in an emergency (anti acids, condoms). Free internet service, safe, bathrobes, iron, board. A comfortable desk and extra seating.
The AC worked great. Temperature always was perfect.
The second day there was no hot water in the entire building. In my case I was lucky enough to take a shower when I came back early in the morning (or late night if you prefer). But when I woke up around 11 am, the water was running cold. It was fixed late the same day when I came back to my room.
The hotel has a great rooftop bar. High energy, nice people, gorgeous bartenders (if you see Natalie you will know what I mean), great music and a nice view of the Empire State. Has a swimming pool (heated) but I never used.
There is a restaurant and I believe that there is another bar downstairs but I never went there. Hear some music one day when I came back and there was some people taking pictures in some kind of red carpet. There is also a Lacoste store in the corner of Park and 29th with access from the lobby.
When I made my checkout, I got 50% off for when the hot water wasn't running. A win win to me since I did not have any issue or complication with that.
One complaint: I got back one day at 2:30 am and asked for ice. After 4 calls in a period of 45 minutes I got the ice for my drinks. A lot of time.
Really nice hotel. Close to every place in NY. I will come back very soon.
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