Shaakirah.P handled my query so patiently and professionally. I have been back and forth contacting Shell energy numerous times to help, but had no joy but Shaakirah.P did her up most best to help me. Shaakirah.P asked for pictures of the meter, she contacted other colleagues for advice, and she also managed to book someone to come out to help me as she could see i was really struggling. I feel like she is a true asset to shell as she made me feel heard and was so helpful! Thank you Shaakirah.P 5 star service.
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