My husband and I spent 4 nights at the Roosevelt in mid March and had a wonderful stay. The lobby is spectacular and welcoming. A Travelzoo promo put us in touch with the Roosevelt; only steps from Grand Central Station, a couple blocks from Fifth Avenue and really close to Time Square. The front desk staff were great and when our room was not ready provided a complementary glass of wine and appetizer for us while we waited. Our Superior King room was excellent and when the heat malfunctioned we were upgraded to a suite on our second night. Previous reviews about rude front desk personnel are not consistent with our experience. The breakfast buffet and the staff was a pleasant way to start our days - a warm welcome each morning, great coffee, great selection of tastey choices. The rooms were great - beds very, very comfy. We enjoyed our workouts in the fitness centre every day - fresh fruit always available. If we return to New York we will definitely be staying here!
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