We were supposed to fly from Corfu, to Paris Orly airport and catch a connection from Paris Orly to Biarritz. We had two hours for the connection in Paris, which was tight since we had to retrieve our luggage and register them again. This was very clear from the beginning when I bought the tickets, so no question about it. Because of chaotic conditions in Corfu (widely understaffed for the first big summer vacation week end since Covid), we departed 2 hours late. The captain was good at communicating about the situation. I inquired with the cabin crew about my very short connection. Since I purchased the extra insurance to cover any travel interruption he told me that their mission was to take us and our luggage to the final destination. As we were flying over Italy, the captain was able to communicate with the ground crew in Paris about our situation, the cabin crew checked our boarding pass for next flight, asked me about the color, size and brand of our luggage. We deboarded the plane and waited outside the plane door as the cleaning crew was inside. Ground crew personally confirmed our luggage has been identified and was staying inside the plane. We then started boarding again with the new flight crew. So despite all the negative feedback that can be posted about low cost airlines, I am sending my kudos to Transavia with a stellar rating.
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