This was an impromptu trip, no planning, set up by travel agent and GoGo vacations, had no idea what to expect, and did not read reviews before going. It was our 30th anniversary and had no kids involved. We are not Hilton regulars and had no extra incentives. We wanted a relaxed atmosphere, spa treatments, and good food. We requested a balcony room for privacy which was unavailable due to the Memorial Day weekend crowd. Was given a room with a "patio" which was less than 3 ft wide and was regularly occupied by children from other rooms.
The spa was excellent, use of the spa gave us access to the spa pool and all other facilities which was wonderful. The pool area was much better than the other pools and we practically had it to ourselves. The treatments are expensive but worth the cost.
Dinner at the Antlers Lodge had the distinction of being the most expensive meal we have ever had. However, my compliments to the chef. The food was excellent. The atmosphere was also excellent with enough space between tables for privacy. The service was flawless. I can recommend the bison steak and tomatillo soup.
The breakfast buffet was good but expensive at $21 a person. Drinks were also high at $10-12 each so we didn't have to worry about getting drunk.
The place is great location for a family vacation/Seaworld trip. It is 20 minutes and $50 plus tip cab fare each way to the Riverwalk. There were lots of kid oriented activities this weekend. There were very few adult oriented activities.
The rooms were comfortable but the walls were thin. The fighting kids next door woke us up at 6:30. The shouting mother trying to control them was even louder. I could have complained but that wouldn't have gotten us more sleep.
One of the worst problems I had was lack of Internet access. Neither my iPhone nor my iPad would work in the room. I called Internet help desk 4 times. I finally was able to log in outside. However, nowhere inside the room could I get service. My regular cell service didn't work either due to the heavy limestone walls. One call to the help desk netted me a curt "It's because you have an iPad." I used it outside until I had fed half the San Antonio insect population. I spoke about the problem to the concierge. I was surprised that I wasn't offered even a token of compensation for this. We spent over $1200 on food and spa services alone this trip. You would think they would want us to come again.
We tried our best to just have nice memories for our anniversary. It was tough, tho. My overall impression of this hotel was disappointing.
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