Seattle to Seoul. Refused to sell ticket for lap infant after they sold me ticket. Wouldn't refund transfer, nothing. Extremely rude, hung up on me, lied to me. Said I had to buy from Delta even though it was a Korean Air flight. Delta tried to help but couldn't. Lost out on my money for flight from Anchorage to Mongolia and back. Tried to fly and solve things in person. Alaska Airlines let me fly with my baby but Korean air refused to even talk to me. Threatened to call security. They also closed the gate early and turned people away. I suspect that it was overbooked but they refused to say. Claimed our connecting flight was too late and blamed Alaskan Air.
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