Oh the Grand Hyatt… I really wanted to like it, I really did. It looked so pretty from the outside, but inside not so much. I had to travel once again to DC for work and their aloof staff messed up my reservation. When I told them I confirmed the previous day for a king size bed, which the person on the phone said they would have it available, they shrugged it off, not at all apologetic and said they were full. Oh and it was birthday too, which I’m sure they knew since they had to check my ID. Nice. The room was clean, yes, but nothing that wowed me enough that I would pay $200+/night. Personally, I don’t think the location is that great. The hotel is located around designer stores, but when you want some food, are there any good restaurants around besides the Starbucks in the lobby and overpriced room service? Nope. The only good thing about this place is that the metro is underground at the hotel, a life saver when DC was pouring cats and dogs one morning and I was able to get to my conference dry. Other than that, DC has so many hotels that are so much nicer and a lot more convenient near the tourist attractions.
If this wasn’t the only hotel available during the week of my conference, I sure would not have bothered!
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