How to begin this review - I'm at a loss.\n\nMy expectations of these national chains of family restaurants must be too high, because I am consistently disappointed with them. Joe's Crab Shack is no exception.\n\nMy grandson picks Joe's every year for his birthday dinner. I think it's partly because he walks out of there every year with a handful of plastic sharks, and partly because of the playground. Whatever the reason, he loves the place and because of that, JCS gets 2 stars instead of one. \n\nThe service is mediocre at best, the food is edible but flavorless, and the decor looks like it's all been picked out from yard sales. On this occasion, we waited more than 45 minutes for our food (for a party of 7, that's an excessive amount of time). One side salad had croutons, two others did not even though they were identical salads. My daughter in law ordered her meal with the sauce on the side, but it came drenched in the gooey liquid. When the waitress was told, all we got was a \"sorry.\" The entree should have been removed from the bill. I had the Crispy Jumbo Shrimp, and they were anything but crispy or jumbo. They tasted soggy and bland - fortunately, the cocktail sauce served with them completely muted the flavorless dish. We also ordered the s'mores dessert, which was pretty tasty.\n\nBottom line: highly overpriced, marginal quality food, and substandard service. Go somewhere else - you'll be glad that you did.
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