Arrived at the Langham midmoring, Saturday June 2, the noise and confusion coming from the renovations was not expected. After check in we went out to explore, the City which is wonderful and just wished we had more time, the weather - pouring rain, like sheets, we all arrived back soaked to the skin but in great spirits. Got into the elevator and up to the 9 floor to change, or so we thought, the elevator got stuck between the 8 and 9th floor. We called for help, but help was so slow, it was 18 minutes of sure hell we endured before they got the elevator to the 8th floor and we could get off. They tried their best I am sure, but come on, there were 4 of us on the elevator, one was seriously having issues by the time the doors opened, we got a phone call later telling us how sorry they were, well sorry was just not enough... would never stay at that hotel again.... the room was okay, the bar which is around the renovations is very nice but service was terrible, really nothing special. We are planning all to come back again to explore the city but the Langham is just not worth a second visit....
hotel reviews