What a disaster! I thought it would be nice to take our family of five to Fort Rapids on Easter evening. Boy, was I wrong. Generally the water park is open until 9:00 on Sunday evenings but they closed at 8:00 on Easter (which I can understand), so when we checked in, we went straight to our room. It was very dirty and rundown. The bathtub looked like they pulled it from a junk pile and the floor was sticky! The kids bunk beds had 1970's style rough blankets on them and nails were sticking out of the fake cabin like logs. My husband decided to go down to the vending machines for some Cokes. Big mistake. He came back 30 minutes later frustrated and drinkless. Turns out that he had tried to use the pop machines on our floor which just kept taking our dollar bills and changing them into quarters. So he went down one floor (which taking the elevator took 20 minutes round trip to go one floor), and that pop machine was out of service. After he got back, I decided to try my luck and went down to the 8th floor, which luckily enough, I was able to find a machine that worked. Again, another 20 minutes on the elevators. The next morning we went down to the waterpark when it opened. Our first impression was "wow! this is nice!" Then, we had to do the major production of checking out at 11:00! What a pain!!! You have to clear out of your room, making sure you have the clothes you want to change into for leaving the facility and try to stuff them in a small locker. Anyway, after we managed to finish checking out, we went back to the waterpark area only to learn that our table had been taken and our stuff thrown on the wet ground. Not only that, but the amount of people must have quadrupled in the 30 minutes we were loading our stuff. There were no tubes, people couldn't figure out what Enter and Exit meant for the Lazy River and the employees literally couldn't have cared less. The lines for the slides were ridiculous because sooooo many people had flooded in on day passes. Lunch time was also a disaster. You are not permitted to bring in outside food but the line for the snack bar was outrageous! I think I was about the 27th person in line. The longer I stood there and watched my husband try to keep our 3 kids together and wondering where we were supposed to sit once i did get our food, I made the first wise decision I had made since we checked in.....we left and went to lunch at a restaurant and chalked this up to a very expensive learning experience. Please take my advise and don't subject anyone you care about to this torture!
hotel reviews