This airline is the worst airline I have ever flown with. I took off work to go to Chicago to celebrate a religious holiday with my family and was met with a bunch of problems. First, my flight at 5:40 was canceled just hours before it was supposed to take off. I decided to go at 3 to wait on standby for the next flight to Chicago at 4:45, which is what was recommended on the phone by United Customer Service. I was 6th in line. The 4:45 one left and I was unable to get in. I waited for one at 7:30 but was also unable to get in. However, by that time, they told me that I am 2nd in line and had to wait 4 more hours for the next flight. I found out about an hour before the next flight at 11 that I was kicked off the waiting list for no reason. I tried to find anyone from United to speak to about this but there was absolutely no one there to help. One of the later flights at 11:30 kept getting delayed till about 1 in the morning, and as for the other flight, I was informed that I was, once again, the 6th in line. I spent 9 hours in the airport yesterday and I am sure United does not care about me or a lot of their other customers in my same situation. This is an unreliable and unprofessional airline who do not care for its customers.
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