Where to begin....I booked through the manhattan club website...I requested a deluxe room with 2 queen beds...and received confirmation...upon arrival, I was very surprised that my room was far from deluxe and had only 2 double beds...I promptly went to the front desk to enquire and was told that there were no rooms with 2 queen beds. I then asked if I could upgrade my room, I wasn't asking for a freebie, I made it crystal clear that I was willing to pay any price to switch rooms...I was told that there were no rooms of superior quality....so...my 4 night stay became a 1 night stay....I spent the next 3 nights at the Parker Meridien...much more expensive, but at least you get what you pay for...This experience has left me wondering, where exactly is the room that they show on the manhattan club website, it actually looks quite nice, but not at all like the one I was given...so buyer beware, if you want an economical room, this may meet your standards, however, do not expect much or you will be bitterly disappointed....
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