We have stayed at the hotel more than 6 times, and while we enjoyed our first three to four visits, the last two have now forced us to reconsider our future potential stays. The staff at the front desk have seemed to develop an elitist attitude, reminiscent of snobbery. The management failed to adequately address the issue of the brown bath water and the fact that the past two visits required us to make several reservations since they kept "missing" our previous reservation, we are now second guesing making any more plans to stay here again. Add to this that the hotel is unable to properly address a regular customers preferences or specifics surrounding previous visits, it gives one pause as to why the hotel does not have a sufficient computer system that can retain all of this neccessary and pertinent information. For the price per room, one would think that the service and abilities of the management staff would be superior to those of other hotels, sadly this is not the case. Check other more established hotels in the same range and area before making this hotel your choice.
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