The location is top notch. However the room we were assgined to had a broken thermostat. It blew out very warm air at the highest setting it seems.
I called front desk 3 times and all 3 times they brushed me off telling me simply to try to reset the thermostat by turing it up and down several times. If that doesn't work they told me that was all the options they have so pretty much for me to deal with it.
In my opinion the hotel is 3*. Staff needs better customer service training. Not very caring to customers needs.
This hotel can be so much better if they just tried harder.
I wouldn't come back again
hotel reviews