I stayed at the Redbury again. Last year this place was a great undiscovered gem and I gave it a great review. I don't know what has happened to this place. The slide has begun.
First right out the gate I decided to upgrade to a more expensive room. WARNING the expensive room is expensive due to the square footage. It is really a glorified party space. The view was of the brick wall across an air shaft, there wasnt even a peekaboo view. See my photo attached.
In addition the condition of the room left a lot to be desired, one of the windows had a crack in it and the room smelled like cigarette smoke. There was even someone elses drink mix half used still in the fridge! Clearly a party had been had in the space, unfortunatley I hadn't been invited.
I tried to switch back to a cheaper room, one that didn't look out on a brick wall, and smell like a dive bar, no dice! The man at the front desk said that per the manager they were 90% full and that I could upgrade again to their most expensive suite that had a bit of a view and they would split the cost with me. Math wasn't my forte in school but if you are 90% full how is the most expensive suite the last 10% of the rooms available? Fool me once shame on you, fool me twice.... well you know the cliche so I declined that magnanamous offer.
Our final morning in the room we were awoken at 7:30am by hammering in the room above. Repairs from yet another wild party we weren't invited to?
Then there is the restaurant downstairs. If you are a true masochist you will love this place. We made a reservation and arrived on time. After 15 minutes we were still waiting for a table.
I noticed the hostess seating a couple in the bar area before us. They asked to be seated in the restaurant so she moved them. Then the hostess tried the same thing with us. Now we are 20 minutes in with no table and they are seating us in the bar? If you have a reservation at a restuarant you expect to eat in the restaurant not the bar.
So we also declined the table in the bar and waited another 10 minutes to be seated in the restaurant. This was only after the hostess tried to loud talk me into taking the bad table by insinuating that I was trying to be seated before other diners. So much for the customer is always right. Also didn't I have a reservation for dinner from 20 minutes ago? Why does wanting a table in the restauarnt where I made a reservation and not the bar mean I am asking for preferential treatment?
Once seated in the restaurant the first thing that became apparant was the noise at the bar was not just at the bar. The restaurant is like eating dinner in the middle of a loud night club. I could barely hear what my dinner companion had to say though I could hear half the conversation of the man at the table next to me as he was determined to tell his life story to his dinner companion no matter how many decibles it took.
The food was fine. However they aren't being modest when they say small plates, they mean it. Bring your magnifying glass you will need it and not just to read the menu.
The target market for this restaurant appears to be 2nd rate celebrities, would be 2nd rate celebrities, and the people who love them. If this isn't you then the only reason you are being tolerated by the restaurant is so they can get your money.
To put a cherry on top of the entire restaurant experience the napkin I had was dirty and used. How does that even happen?
Oh where is my Redbury from last year? What happened?
hotel reviews