The hotel property overall is beautiful - lots of plants and greenery, and the location is great. But the standard room we had was a great disappointment. The decor did not match the exterior theme - there was nothing "tropical" about it whatsoever. In fact, it was quite dull and had ugly, tacky wallpaper (beige floral and stripes).
We had a double room, but there was only one luggage rack. (Does that make sense??) However, upon calling the front desk, they promptly brought us another. We also had an issue with the drain plug in the bathroom, which was also promptly attended to by a very friendly maintenance guy.
The very worst thing was that the room had absolutely HORRIBLE lighting. It was like living in a cave.
However, we had a patio which was semi-private, and on the upper floor there was a deck with a table & chairs, which overlooked the boat marina. In the morning, we were surprised by a bunch of ducks waddling up to our patio - and they would have waddled right on into our room if we had let them! So we had fun feeding the ducks.
There is a computer in the lobby with free Internet access, but it was down 3 out of the 5 days that we were there.
Other reviewers here have mentioned free upgrades, but those front desk people didn't budge an inch with us....
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