When ordering the 4k Bluray player it did not show as out of stock. I did however receive a call from Ash in Customer Services, who was very helpful. He offered to cancel the order and refund me but as I was not in any particular hurry I decided to wait. Ash was unable to advise when Richer Sounds were due to receive a delivery from Panasonic. Thankfully this must have happened very soon after, as I received the player within another couple of days. Overall a great service from a company that I have used many times and will do so again. Special mention to Ash in Customer Services. Thank you.
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