Hotwire has this as a downtown hotel. It is in the area but there are many closer hotels to Beale St. The employees are very nice but not at all helpful. Valet parking is $18.00, what they do not tell you is you can park it yourself for $15.00. But even better right across the street in the church parking lot you can park for $5.00 a day. They do have a shuttle and it is great to use, but there is nothing around the hotel so you have to rely on the shuttle. Or better yet walk across the street to the Marriott and walk through the lobby. On the other side of the building is the trolly and it maybe is a 5 minute walk to get there. Plus the Marriott has a coffee shop and some sweets, they are open at night as well. The hotel is older, the air conditioning in our room only went down to 68. We called to have it fixed, nope did not happen. Called down again and said it wasn't fixed do they have a fan, they told us where to go to buy one. If you are staying on the side by the freeway you will not get a good night sleep. I took ear plugs and even with them in I could hear the noise like I was outside. Every day we had to call down for toilet paper, you only get what's left on your roll. We stayed for 3 days and so I feel I can judge this fairly. My suggestion would be to not bid on 3 1/2 stars in Memphis because you pretty much are guaranteed to get this hotel. This is not the worst hotel, but it needs work and is not a 3 1/2 star. Again nice employees, very friendly people work there and I am thinking if you get a room away from the freeway it might be a much better experience.
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