This hotel has you sign a contract(which i never received or was informed about) that states if you smoke in the room you will be charged. We were at the end of the hall by the exit door and smoked OUTSIDE but disposed of the ashes in a plastic cup instead of on the ground. A week later with no notification or a copy of this paperwork i signed i saw on my banking statement a charge for $250 over the nightly fee. I spoke with someone i thought was front desk personnel, she got me confused with another guest that may have smoked in there room so i asked her for the managers name she gave it to me however i found out later after i emailed corporate that SHE was actually the manager. When management lies, you have to wonder how many others were charged for the same thing. We checked in at 11pm after driving 12hrs!!! We did NOT smoke in our room, and i do not believe that any hotel has a right to make an unauthorized charge!!!! The room and hotel are not worth the money cheap renovation makes it appear a bit nicer than the usual less expensive hotel, the bed was not comfortable at all, and you run the risk of being charged for no reason. The only good thing about this hotel was that they allowed pets.
hotel reviews