The concierge is outstanding!!
Not a bad location on 5th Avenue, near the Waldorf Astoria, Central Park, Union Station, subway stops. Old hotel with a lot of character. The restaurant is average.
Our experience at check in was rough. The first room we received was not ready, the second room must have had a broken bottle of perfume because it reeked, the third room was slated to have remodeling done on our second day there....but the fourth room was nice (and we were able to finish our stay in this room).
Staff were eventually cooperative, but we had to press them to get cooperation at the front desk.
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