Stayed at Ink48 for a three night business trip. After exiting the elevator to find my 14th floor room I was negatively greeted by dozens of media types and cameras in the small hallway. Apparently, there was an XBox video game launch in one of the rooms. Clearly I was in their way.
On the second day of my stay, there was a photo shoot going on in the small lobby. Morning to night. Again, I felt like an intruder. I understand that this is NYC...but please...who is the customer here?
The view from my room was great but the room had no bathtub for soaking my sore feet. The location of this property is a bit out of the way and tucked between several car dealerships in an unappealing area. Like most Kimpton properties, the staff was very friendly and helpful. I appreciate that the staff was very friendly. The view from the roof top bar is amazing.
I love staying at Kimpton properties but this hotel did not live up to my typical expectations.
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