My husband and I were in town for a wedding. We arrived just before the 3pm check-in and the lobby was a mess; there were so many people waiting to get checked in. We were told we could have a smoking room if we wanted to check in right away. We decided to wait for a non smoking room and checked in at 3:15 (there were still TONS of people standing around because their rooms weren't ready).
The hallways were so tiny- you couldn't walk 2 wide in this hallway! The room was very tiny as well. The bathroom had no counter- just a ledge that was maybe 4" wide. Absolutely ridiculous. To sit on the toilet, you had to keep your arms tucked tight and your left knee went under the sink. Unreal. And we booked a queen but when we got to our room, it was a full. I called the desk and they confirmed that yep- it was a full. They apologized and said they didn't note my reservation with a queen and the queens were all taken. The desk receptionist then said there were people waiting and she couldn't discuss this.
We will NOT stay at this hotel again!
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