I absolutely loved this hotel. The staff was very warm and gracious. They really went out of their way to make feel comfortable and safe. I went to Baltimore for a business convention. My husband couldn't join me, so it was just me and my dog Emily travelling from Tennessee to Baltimore by ourselves.
We drove nearly 11 hours straight and had reservations at another hotel in Baltimore, The Holiday Inn, but after 24 hours with no sleep due to constant issues in a room basically in the middle of the parking lot and being afraid to leave the room because of the street folks who would follow me as I was taking Emily out or just going to the main hotel to get food and drinks, I spent the night on the phone trying to find another hotel and finally came across the Intercontinental which fortunately had an opening and accepted pets.
I was very upset and worn out by the time I drove over and the staff was wonderful from the doorman to the front desk, housekeeping, restaurant staff and management. They all made me feel safe and secure and were always willing to help with anything I needed.
The hotel is beautiful and ornate and the staff though very elegant and professional, were very warm and approachable. I hated to leave. It was filled with charm and grace, something you just don't see in a lot of the hotels now. I would highly recommend it to anyone. It is more expensive than my company had budgeted for, but it was well worth it to feel safe and secure. I enjoyed walking to the harbor everyday across the street with Emily. The harbor park is a dog park and provides all the entertainment you could need. The view from the roof is awesome. I never thought I would enjoy staying in a big city like this, but if you could live at the hotel....it would be perfect..lol
I can't thank everyone at this hotel enough for making my trip a lovely one. It was very stressful being away from home, driving so far, then having the problems I did at the other hotel as soon as I arrived, but the staff made me forget all that and I left Baltimore feeling nothing but relaxed and grateful for the opportunity to spend a week in such a fabulous town.
Treat yourselves to something really special and spend some time at the Intercontinental Hotel. Just exploring the lobby, libraries, cafes and my favorite spot, the roof, where the view, zen garden, gazebo, pool and spa area is, was an adventure. My opinion of Baltimore could have been so negative based on first impressions at the "other" hotel, but after moving over to this hotel, I was truly able to experience Baltimore at it's best and I thank everyone at the IC Hotel Baltimore Harbor, for making this the best trip ever. Thank you so much!
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