My friend and I checked into the Casablanca Hotel this past weekend for a two night stay. We knew our rooms wouldn't be ready until around 3p.m. as the hotel states, but we went to the hotel to drop off our luggage and make sure they knew we were in town.
We were greeted in a very friendly manner, were able to check our bags, and head upstairs rite away for some refershments. They had assorted pastries, lemonade, water, cappuccino machine, etc which we enjoyed after the long bus ride. We used the rest rooms and headed out on the town. The hotel took our cell number to notify us when the room became available.
Around 2:30 p.m. we were getting tired again so decided to head back to the hotel to see if our room was ready, and it was. We were given a map of the area, asked if we had any plans they mapped out where our dinner reservations were, where the theatre was located, and told us if we had any questions, please ask, very professional, and helpful.
We went up to our room, and the bags followed a few minutes later, once again the bellhop asked if we had any questions, showed us some of our rooms ameneties, how to use the safe, and was on his way.
We stayed in a superior room with a king bed. The room was larger than I expected. Plenty of room in the wash room, and enough closet room to hang up clothes, as well as a 3 drawer dresser, flat screen tv, nightstands, table, as well as a bottle of cabernet sauvignon, with balloons, in celebration of my friends birthday, nice touch.
The room was also exceptionally clean, nice tiled floors in bathroom, not a dust bunny to be seen, just spotless. There was some noise outside the hotel which could be heard in the room but overall the noise was minimal, especially considering were the hotel is located, just steps out the front door and you are in Times Square. We were so tired at night that we slept right through it anyhow.
The breakfast buffet in the morning was great, coffee, tea, capuccino, water, cereal, pastries, toast, bagels, hard boiled eggs, cut up fruit, whole fruits, milk, creamer, butter, yogurt, more than enough to fill you up to start your day, definately saved some money there not having to buy breakfast out every day.
At 5 in the evening they had the wine and cheese reception, with three different types of wine, all kinds of different cheeses, olives, crackers, breads, once again a nice touch. People seemed to like to mingle with each other there on the second floor, everyone was friendly, and there were people from Endland, New Zealand, and other places as well.
The staff at the hotel are excellent, the girls in Rick's Cafe were always pleasant, asking if you found everything you needed, cleaning up the tables, etc, and the people in reception were especially helpful as well always saying welcome back when we arrived, and telling us to have a good time when we left.
I would highly recommend this hotel. If you want to be right on top of all the action in Times Square, but have a nice quiet place close by to call home then this is the place for you. I was so spoiled by them that I don't want to stay any place else in the Times Square area. I see now why they are number one on Trip Advisor, they definately earned it. Thanks for a wonderful stay.
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