I kind of have a love hate relationship with US Airways. I have always found their staff to be extremely kind and helpful. I especially appreciate how patient they have been with me the many times I have found myself running late, or without a seat assignment. That along with the great prices I have gotten on my tickets give them 2 stars. \n\nNow here is where my strong dislike for them comes in- almost every flight I have been on, I've been bumped. They do give me a voucher to put towards a flight in the future but it doesn't fully make up for the 5 extra hours you have to spend in the airport or missing your birthday dinner you had planned at your final destination. The cleanliness of the plane is questionable. Many times I have gotten to my seat to find trash. I don't know about you but I strongly dislike having to pick up after the person who was in my seat previously. Then, the over all care for the interior is lacking. So often I have found myself on a seat that was torn or the seat wouldn't recline. \n\nI guess for me with flying its the little things that make a difference. It's already uncomfortable flying, the last thing I want to do is sit somewhere that adds to the discomfort of flying through the air.
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