I had read some reviews on this hotel before booking & was a little concerned, however loved the central location as our trip was short and we needed to be near everything, shopping, tourist attractions, bus stops, restaurants, bars etc. the rate was a special deal and too good to resist. driving from the airport to the hotel again I was a little worried, pulling into the drive at the rear of the property I still was a little nervous. However, from the moment we were greeted by doorman, hotel night reception and I believe the Duty Manager all fears were immediately alaid. And wow what a great entrance, the reception night manager/agent was so great in his welcome, accomodating, and informative and the Duty Manager also very nice and knew to expect us on our late arrival having rung ahead earlier in the day due to late flight our room was amazing, 2 huge beds, crisp fresh and very new looking bedding, massive room, beautiful bathroom, great shower and all spotlessly clean. The hotel is very boutique in style and warm and welcoming, large public areas, lots to see, the pool area was also lovely a little oasis. We had a drink outside by the pool in the evening next to the pit fires and comfy sofa. Drinks were not cheap but usual hotel prices. We didn't eat in the hotel as the menu was a little rich for our tastes but looked lovely and staff were lovely. We did not get breakfast here which we thought we should of but not sure of that is a booking.com mix up. There is also no hotel shuttle bus as booking.com states is available, we used a shuttle bus we failed to collect us for our return to the airport but the kind reception staff sourced another for us quickly, which was wonderful, there is Internet available at lobby and a printer for free, fab. Location middle of the Hollywood boulevard could not have been better. Must be the best hotel in area. Safe worked in room as did air con and everything else offered. Loved it, would return, rate was fab for this hotel having travelled to five different locations in the us on this trip this was by far the very best hotel, for staff, facilities, customer service, room, bedding, cleanliness and public areas. Thank you so much Roosevelt just keep doing what your doing, you have hospitality and customer satisfaction wrapped up with a bow on it! S to anyone reading this, do not hesitate to book this hotel I do not believe you will be disappointed, we will be back..
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