Tokyo Narita to Busan. This return flight in October gave me great impressions and respect for Japan Airlines. The highlight was the presentation and quality of the meal. The Busan bound flight had a beautiful bento box presented like a gift! Food inside was the yummiest airplane food I've ever tasted! In both flights, I had the luck of sitting on exit row seat. However, the width of the seat gave a cramped feeling. The aircon didn't work well. Interior tapestry was worn and old. The service and politeness from the flight attendants was amazing though. The Tokyo bound flight was delayed by 5 hours due to typhoon. The JAL staff at Busan airport worked so hard with good organization skills to keep every passenger informed, providing extra support, and apologizing at times with bows, even after arrival in Tokyo. This and many other factors - no wonder JAL is a 5-star airline!
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