My family and I arrived at the hotel several hours prior to check-in. My daughter had come down with a high-fever and soar throat, so the front desk staff stated they would expedite our check-in (two connecting rooms) so we could attend to my sick child. We never received a phone call that our room was ready and we were not able to check in to our second room until 6:30pm. What a disappointing experience for the family. The room was clean and comfortable, but the the lack of follow through was beyond acceptable. With so many other hotels in the D.C. area, I would never recommend this property.
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