My partner says that I should only give the Andaz 2 stars: she says the only thing she liked was the service. The furniture was cheap and not attractive, no coffee in the room, no iron...
I thought it was moderately ok. The lobby was very uncomfortable with sitting areas mixed with the reception area, no bar, no gift shop, no driveway to park while unloading luggage. The breakfast was far below what I'd expect at a Holiday Inn: muffins and coffee and apples? no eggs, toast, meats, cereal, etc. Cocktail hour included wine and sugared walnuts and cookies, even then it lasted only 2 hours whereas other hotels we've stayed at recently had 4 hours. Fortunately there is a good NYC diner a few blocks away.
There was one server for wine and coffee causing a lineup of guests waiting for a beverage.
I particularly disliked the room decor. At first it seemed cute to have a transparent glass door to the bathroom and a glass panel between the tub and the bedroom. Soon I realized that when the glass door was open it blocked the halllway between the front door and bedroom, causing me to crash several times. The rotating full length mirror, added to the clear door, created a kind of fun house enviroment.
I especially didnt like not having a top sheet under the comforter. I hope they wash the comforter cover every day!!!
I did like the proximity to the Seaport, Ground Zero, Battery Park and even walking distance to Tribecca.
On impulse we got on the State Island ferry which was a few blocks away and had a wonderful one hour round trip for Free, across NY Harbor and past the Statue of Liberty.
On this trip we've stayed at Marriott Renaissance, a Hampton Inn and a Hilton. The Andaz was the least enjoyable.
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