We stayed in Hampton Inn Madison Square Garden for a weekend night, here is what we experienced:
Check in:No greeting or welcoming at all; but checkin was quick and smooth.
Room: We got in our room(#302) in a hot summer day and found AC was set to hot (to 88 F if I remember correct). Room had a bad mouldy smell coming from AC which makes you think about health conditions. Room size was OK for two and bath cleanness was average. Bed was comfortable but due to smell sleep quality was poor.
Breakfast: It is free and quite good for value.
Checkout: Front desk was better than checkin during check out. It was again quick and we had no problem. Also they were kind enough to keep our baggage after checkout.
Location: Hotel location is great! It is close to metro stop, just next to Garment District (fashion center and shoping streets) and close to Times Square. It is pretty closeto Penn Station so you can easily walk to hotel if yor arrival station is Penn.
Even if location is great, We don't want to come back to this hotel due to cleanness problem we experienced.
Note: Our room was looking to a constraction area but it was off during weekend. I have no idea about the noise level in weekdays; it can be good to ask to the hotel.
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