I was very happy to see that a Panera opened in Phoenix. Panera was my favorite restaurant back in Michigan where I'm from, so I was glad to try it out. \n\nThe food is good and while I agree the price is a little high, it is comparable from what I remember. The problem is the service. It seems like the staff has no idea what they're doing and they get easily confused. While I was waiting for my takeout, they had to ask what I had. It took nearly 10 minutes to get my Chicken Caesar Salad, and the restaurant was slow. I suppose they were growing the lettuce from my salad from the garden because it took so long. \n\nThe staff is not rude - they're very friendly - just a lot of disorganization.
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