Excellent service and couldn't have asked for better location. The hotel is located on the same block as the entrance to two different subway lines ($14/wk for a pass). It is also located around the corner from an amazing italian-sytle bistro food place called Food Emporium with healthy and very tasty meals; so reasonable, that it would be as expensive for me to make them at home (Canada) . The rooms might not be as roomy as newer hotels but for those who just go to the hotel to sleep it's perfect. The hotel is incredibly quiet considering its location. The bathrooms are impeccably clean. The staff at the front desk are very amicable and eager to help. They offered us maps and coupons and smiled every time we went by. This was refreshing considering the general lack of service we had from most other establishments in NYC.
Areas of improvement: Wireless was only available at the entrance/foyer. Shower heads could be more environmentally friendly as too much water came out of them. Towel service could be more environmentally friendly by allowing customers to chose wether they want to have the towels changed (by leaving them on the floor) or not changed that day (by hanging them to dry).
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