This hotel is beyond fantastic!! I mean, the service is out of this world and the staff are absolutely amazing. My partner and I were checked in by Lauren S., a face we saw throughout our trip. She was beyond helpful and pleasant to deal with. Every time we came back from a day out she welcomed us and encouraged us to tell her about our day and what we did. We also had the pleasure of being assisted by Lauren W. who had some nice little treats waiting for us in our room for our anniversary.
They both even worked very hard together one night to try and find us a lesbian club to attend. They looked even when we had given up and called us in the room and their suggestion ended up working out really well and my partner and I had a blast! The two of them are like a dynamic duo that can not be stopped and even showed me a few things to teach my own front desk staff.
The breath-taking service didn't stop there. Paolos, the valet and Jordan, the bartender in the Ruby Room were great! They always made sure we okay before they left us to tend to other guests. Speaking of the Ruby Room, the food is very good. Every guest should certainly try it at least once. The atmosphere and colors were very vibrant and yet calming all at the same time. The pizzas were tastey and my partner LOVED the warm goat cheese and honey.
And I have to make a special thank you to Mitchell who further convinced us (after Lauren S.) to go to Wally's Jazz Club. That was the perfect cap to our already perfect trip. All hotel perosnnel could learn a lot from the Onyx as I have. It was an amazing experience that my partner and I will relive every time we are in Boston.
Thank you so much for all of your hard work!
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