Recently spent a week at the W in Washington, DC. during a conference...definitely not comparable to other W hotels I've stayed at. Location near White House is great and service was generally attentive, but my elevator-close room was very, very small, filled with Ikea-quality furniture (except for great Westin bed), had no easy chair, and shower only, which usually leaks onto floor outside shower, which is also the entranceway and contains the sink.
Being a guest did not help at all when trying to reserve a table from attitude-laden door monitors, waitresses, or bartenders at the rooftop bar, which has great view and is a favorite watering hole for 20-30-40-something locals. There's no pool and the basement gym is a tiny with very limited equipment. Guests must sign up for internet all over again each day and get new code, although it did apply to all devices (thank you!). Small quibbles: asked on check-in which newspaper I'd like each day (WSJ, USA Today, NY Times or Wash Post) and requested NYT. Got it two out of seven days.....other days got nothing. And Room Service knocked on my door twice in the early AM when they really meant the room next door. It took 3 calls to get a laundry bag and the order sheet to go with it so I could send laundry out.
Generally love Westin Hotels and enjoy other Ws I've stayed at but this one lacks W's "wow" factor and really isn't worth $400/night plus over $50 in taxes.
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