When I checked into the Park Plaza, I was blown away how beautiful the lobby was. It's an old hotel, built in the 1920's, and they've done a great job keeping try to its original architecture. But problems (though minor) started in the room.
First, the safe was not working and a call to the front desk got security to my room to fix it...after an hour and a repeat phone call. The bathtub/shower is molded plastic that would bend when I took a shower. There were also other little things that kind of disappointed me...lack a total lack of available sockets to charge electronics, and one group of those sockets had no plate on it. (see photo)
Then, on the first morning, a housekeeper with her colleague began cleaning the room next door at 6:30am, chatting quite loud to each other. (I'm an early riser so it didn't bother me, but I can't speak for the room on the other side.) Oh yes, when they were vacuuming, they blew a fuse/circuit breaker, which took down the AC and lights in my room. Bottom line is that the rooms need a major facelift. On the other hand, the breakfast food is very good and the staff's attitude is excellent.
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