Stayed at the Intercontinental Austin for a few nights for a leisure trip. Overall, the Intercontinetal was fine, nothing to complain about but nothing extraordinary either. I would stay here again if the price was right, but otherwise, I'd look elsewhere.
Check-in was a bit slow and certainly not overall welcoming. We had three rooms booked and they NEVER got the billing situation worked out despite a couple of visits.
Rooms were okay if a bit small. Everything felt a bit cramped, especially the bathroom. Room was very clean and daily service was very good. Beds were too soft. If you've gotten used to the heavenly beds at Westin, these will disappoint.Breakfast at the hotel restaurant was very nice. Location would be hard to beat if you want to explore Austin. Concierge was not particularly informative but always helpful.
If you're looking for a good base to explore Austin, and you get a good rate, I'd consider the Intercontinental, otherwise, I'd probably shop around
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