The WIFI is awful. So very bad. I live in a 2 bedroom apartment and it only reaches 1 room from the hallway. The HD phones do not work at all. I've paid for faster WiFi which is pretty expensive and it buffers every ten minutes atleast. And I've had endless calls to the tech team. All they do is take money off your bill, well they say they do. I found out today they was taking money from my bank after giving me compensation and when I rang to talk about it the woman worked with incredible bad math. Was so very rude and ended up hanging up on me. I complained to the customer service team then half hour later I get an email saying its resolved! I tried to leave but there's a HUGE cancellation fee. Honestly never use this company its a con a rip off and a scam. DO NOT USE THEY WILL TRAP YOU IN SMALL PRINT AND OFF NO SERVICE IN ANY FORM. DO NOT USE BT!!!!!
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