Spent a day at the Biltmore Hotel and specifically the Spa- purchasing a package that was very expensive. Never have I seen a spa of their supposed caliber that was more in need of a renovation. The waiting area had ripped up, out dated magazines- petty? Maybe- but it was dreary. Their relaxation area had insufficient seating (coed) while waiting, no real snacks, lockers were nice, showers seemed old. Billing was beyond confusing. Massage was just so-so, which was surprising in that my therapist said he had worked there for 20 years. Facial was nice- no hard sell on products. Ate lunch at pool- 1 drink each, fish tacos and $70 bucks later seemed high. Lots of little kids running around. I don't know if I would make a special trip again as my friend and I did. We were staying at the Ritz- so be aware if searching for a spa- use the Red Door across the street.
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