This hotel is in a great location right on the Marina and next to the San Diego International Airport. The decor looks great and I'm sure that the rooms on the marina side have great views of the San Diego Bay! However, I booked my room on Hotwire.com and I was placed on the ground floor in an older part of the hotel with the patio facing the parking lot. Now I understand that Hotwire rates often time get you the WORST rooms in a hotel but my experience in this room was less than acceptable for a Sheraton property. I had to call maintenance two times: once when I checked in to have the A/C unit worked on (the fan motor housing was loose and had to be adjusted) as the fan motor was vibrating very loudly. In the morning, after being awakened by leaf blowers at 9 a.m. outside my window, I had the pleasure of a barely working shower. The mix valve would not close properly to allow water to divert to the shower head. Again, maintenance had to be called to repair this item. Because of all these problems, I felt it was necessary to call the hotel manager. I spoke with the manager and he assured me that he would take this up with the maintenance staff to assure that the rooms would be more closely inspected for problems. He didn't offer to move me to another room or anything. Overall, my experience with this hotel was less than satisfactory and I honestly believe that my experience is more related to the discount room vendor that I used to book the hotel. So this is a word of caution to those that use discounter hotel services: be prepared to stay in rooms that are in less desirable areas of the hotel and might have deferred maintenance issues.
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