I was pleased when checking in to find the front desk person Jennifer welcome me to the hotel for the 1st time. I was surprised when she gave me a room on the 22nd floor. When I made the reservation, it said I would get a room on the 4th to 7th floors. From the 22nd floor (which is not the highest, 36 is), you can still get some stunning views of San Francisco from one huge floor-to-ceiling window.
The room was connected to another room, which is something I don't like, but at least the connecting door was close to the main door, and not in the center of the room. The Internet was way too expensive, $14.95 for a day. Didn't touch the minibar after a notice said the hotel would start charging after 10 seconds if the minibar was touched. Was happy to see there is a safe in the room, I can leave my laptop there. And the bathroom had plenty of towels. It's a nice hotel.
I wonder if some employees at this hotel were ever affected by the recession. When I asked what was the cheapest way to get from the hotel to the airport, the concierge told me after discount, I can take the town car for $45. After the financial crisis and recession, the economy may be improving but that does not mean people have money to throw away. If I can take Bart to SFO for $8 and arrive exactly where I want, without any more walking, why would I be interested in paying $45? What I expected them to say is, "we can get a cab for you" for $23. Seems like some were not affected by the recession or else they would know even staying at a fancy hotel, people are looking for the best rates and not splurging like before the crisis.
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