Disclaimer: We travel quite a bit and work in the service industry so we may have higher expectations then others.
The Good: Beautiful Property and the grounds were very well kept. Very quiet and peaceful retreat type of environment. Staff was nice and helpful. On the day of checkout they didn't need the room right away so they gave us a late checkout so we could actually do a few activities and leave our stuff in our room. The meals were all really good!
The Bad: The climate in our room was very hard to control. The AC was a window unit and it was either too hot or too cold most of the time. There were a couple of stains on the covers of the bed as well as on the shades to the windows. The maid did not replenish some of the items in the bathroom. The equine experience was great and the people there were wonderful and very knowledgeable. To not include an actual ride seems very silly. Charging an additional $50/person for the ride is just "sticking" it to the guests. The challenge course was a little disappointing as well. Climbing a cargo net, walking across a few platforms/lines before zipping down a line doesn't really feel like a challenge course. It took longer to get suited up than it did to complete the course. The beer and wine tasting were $40 and $50 respectively. We tasted 4 beers and 4 wines. Didn't really learn anything.
Wrap Up: We really like Travaasa and would recommend it to others. In my opinion, they are still testing things and trying to figure out what works. I think they have a lot of potential but for what they are charging they really need to fine tune the activities.
hotel reviews