I ordered a 4 piece bedroom set from Studio a few weeks ago. Today it was finally delivered and I was supplied with different coloured bed side cabinets to the rest of the set (ordered blue and received cream). This was already a disappointment as the items were ordered as a set and not individually!
When I called the customer service team, I was shocked with the treatment I received. After I had explained my issue, the employees response was 'so what's your problem?'. He was implying that there was not a problem with receiving different coloured items! This is highly infuriating and studio would take no responsibility for their mistake. Now sitting in my house is a wardrobe set that I am unable to use or build until they decide what to do. Very disappointing from Studio. I will not be ordering again.
company reviews