I give the hotel 5 stars on everything except for the comfort of the beds. My back was so sore every morning that I could hardly move, and I am only 28.
When arriving at the hotel, it has great style, very good service and the location is awesome. It is walking distance to the shops on the magnificent mile and right next to the house of Blues. The hotel hallways are a little spooky but in a very cool and hip kind of way. I think its like entering the Tower of Terror hotel at Disney World, but again, in a cool way. The hotel is immaculately clean and no issues on that side.
The rooms are also very clean, a little on the small side, but with tons of style and touches. We did a lot of shopping, so by the end of the trip, our room was filled with bags and a little difficult to walk around in because of the lack of space. The shower was also small, but in the end, I didn't mind the size.
OK, now the problem. The beds are horrible. They feel fine at first, but after a night of sleep, I was aching in the morning. Hotel Sax management, you have got to replace the beds.
Overall, I still give the hotel 5 stars because I really liked it, but please, replace the beds!
hotel reviews