I recently stayed at this property for a girls trip to LA. First things first-when I checked into my room the mirrors on both the entry way and bathroom were dirty, with fingerprints. Secondly the room was dusty and seemed like the attention to cleaning was left unnoticed by the HK staff. I let the front desk agent know this and she did in fact send someone up to clean what should have already been cleaned prior to my arrival. (they do still actually clean rooms in hotels right?) My room was located next door to the elevators AND the housekeeping closet so yes-a full night of the door closing and opening and people coming on and off the elevators. Also the decor of this room is nice, yet aged and worn. I also recieved half full amenities in my bathroom (clearly they didnt feel the need to replace what the prior guest used) Overall I was not satisfied with my stay and when I expressed my disdain for the problems they comp'd 10 dollars off my room service!! YAY (not jumping up and down) The location was great as I have friends in the area but I will def go back to my upscale hotels on my next trip to LA
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