We stayed at the end of October w/two small children and changed our reservations at the last minute from another well known hotel. We checked in and were given a "quiet" room on the back of the hotel, the ocean and a steep hill directly into it was right out the main door to the room we discovered. In fact, we had to walk from the parking lot, in the grass on stepping stones to get to the room on the back of the building. We did not even go in the room, as the safety issue with two small children was too great. I requested a different room, which they provided at the opposite end of the complex. Parking was good, room was small, the front door opened about an inch or two from the foot of one of the beds. It was a long evening, as my toddler loved playing w/the blinds which opened up right to the parking lot and could easily open the deadbolt on the door, which opened directly to the parking lot. Again, a safety and privacy issue for us. The room was partially renovated (bathroom only) a bug crawled out of the shower mat, carpet was worn, linens worn, but the TV was brand new. Wonderful view though, nice patio, great little walking path and beach area across the street, and the hot tub was not bad. The pool, although heated was too cool this time of year. We checked out early due to the safety and privacy issues, but also it just was not what we expected and was the most expensive place we stayed in California. We were later informed we could have upgraded, but for the price we expected more than they delivered. Would recommend to people w/o children that stay in the newer/nicer part of the hotel, not the old part. We did not know the difference when we booked it.
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