Stayed for a promotional weekend. The location is not too central as it's in Turtle Bay. The high floor room facing north (42nd Street) has a good view of the Chrysler building and pretty quiet. Bathroom, while on the small side, quipped with an amplifying mirror, is very bright. The same goes for the room, which is a nice change from other 'trendy', aka dark, hotel rooms that we've stayed recently.
That said, check-in was a 30-minute wait. Maybe it's one-off but the lines and wagons with luggage made for a cramped lobby.
And housekeeping was hit or miss - one day no wash towels; the other no replenishment of toiletries. It took couple calls and over an hour to get the supply. In addition, the safe was broken - maintenance had to unlock it upon checking in, but it closed by itself quickly enough before we even put stuff in. So we informed them and decided not to use it. Hopefully they will iron out the kinks over time.
hotel reviews