What a disappointment! This place is plagued by inconsistent food and servce. My family and I have dined here a half dozen times since it opened and have had mixed results. When it's good it's really good, but if you can't be consistent then what can you be? We ate there for dinner last night. The guy behind the counter put us on hold while he made some shakes. He was also the one to deliver our food. Since we had dined there several times before, we knew that the onion straws and the fried pickles came with sauces. There were no sauces served so we asked him for the accompanying sauces. He looked a little frazzled and said he would be right back with them. My wife took a nibble at my daughters fries and they were cold. Not even warm but cold. The server returned with only the onion straw sauce. We reminded him that we wanted the fried pickle sauce also and let him know that my daughter's fries were cold. He tried to make light of the situation and said how cold fries were no good. He left to go get the sauce and some hot fries we assumed. As we dug into our burgers, we noticed that the onion straws were not their usual crispy, hot selves. These were luke warm, oily and limp. The plan was to let the server know this when he returned with the fried pickle sauce and the hot fries. He never returned. Sure, we saw him floating around the restaurant which wasn't busy. Poor service & inconsistent food are never a good combination. The thing that really sucked is that my wife and daughter were so looking foward to having dinner there and they left disappointed.
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