We stayed in rooms 611 and 612, in the 6B corner of the hotel for a week. The mini bars were actually affordable which is a real boon if you're travelling with children and teens. Also, there is a Whole Foods Market about 10 minutes away to fill up the fridge with healthy snacks and fruit.
We were near everything in Union Square. While we quickly discovered not to walk down Jones Street for any reason (except for Dottie's True Blue Cafe) because of the large numbers of assertive/aggressive homeless people, walking down Post to go to Powell was never a problem.
If you tire of taking cabs everywhere, there is a bus that runs down Powell as well - the staff is very helpful with travel tips.
611 was the suite with two queen beds, full kitchen (fridge, freezer, microwave, coffeemaker, pots, plates, pans), bidet, and whirlpool bath - a delight. 612 had a single double bed and simple bathroom - none of the extras of 611, but he combination of the two rooms in 6B was PERFECT for our family. We left the doors to 611 and 612 open and closed the door to 6B.
The rooms were very clean. Because we have dust mite allergies in our family, it is imperative that all sheets be washed in super hot water. Even though the hotel did not have hypoallergenic pillows, no one had any allergy attacks because the sheets were sterile.
The hotel was lovely and quiet and the rooms were large - apparently a rarity in SF hotels.
The morning coffee, fruit and donut situation was lovely, although the coffee was pretty weak (along with everywhere in SF but Starbucks). The evening wine with cheese and dates was nice as well, particularly if you have time before dinner. The hotel attracts a lot of European guests and these communal times were genuinely friendly.
The daytime staff were kind and well informed with information about bonded babysitters should you need, as well as fairly thorough information about the city at large. The evening staff was not as well informed, but still kind.
I would recommend this hotel to anyone who doesn't want to pay top dollar to stay at one of the finer hotels but still wants a nice room and good service.
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