After reading the other reviews, I was looking forward to staying at the Dylan and had booked two separate stays there. However, my family and I were very disappointed. The staff was welcoming at check-in and nice in general. The room was an adequate size with tall ceilings. We had a "double double" and one bed was collapsed in the middle. The room was generally rather run down, dingy and dreary, with low wattage light bulbs in too few lamps. The bathroom was very small, with no place to put toiletries or even to hang towels once they were used. The cold water faucet at the sink turned the wrong way so when we would turn it to shut off the water, water would gush out. Given the shape of the sink, the water sprayed all over (on us and on the floor) until we got used to turning it the wrong way to shut it off. The room generally was not comfortable and we were glad to leave. I would not consider this to be a 4 star hotel by any stretch of the imagination. Needless to say, I cancelled our second reservation.
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