They encouraged online check-in as they charge $25 for airport check-in. So I paid for baggage fees (check-in & carry on) and seat selection fees during online check-in on December 21, 2022 at 3:19 pm. I paid $134.40 for baggage & $21.00 for seat charges. I was charged through my credit card. Immediately upon payment through my credit card, they immediately issued me my boarding passes. But the flight was cancelled at 12:41am of December 22, 2022. It was scheduled at 7:00am. They refunded my $618.02 travel fare (which was paid on November 29, 2022) on December 23, 2022. But they never refunded the $155.40 baggage & seat selection charges. However, when I complaint to Better Business Bureau on January 2023 Flair Airlines promised to refund the $15540 to be paid on March 23, 2023. Previous to these, 2 agents had assured me that I would be refunded but I never was. I was never refunded as promised by and it's now 6 months after my cancelled flight. I have exchanged emails with about 2 dozen different agents saying so many different things in about 100 emails or more but until now, no refund. Flair Airlines is not only the worst airline, it scams and defrauds customers of their money.
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