Vienna to Malta. The problem started when I tried to book AirMalta on their Website. After 2 days without any success I booked the flights through tripair. No chance to see on air Malta booking page whether the booking existed. Web check in impossible. I finally phoned Malta Air in Malta and they sent boarding passes to my Email address in Vienna. For the return flights the same chaos. I tried the web check in for one hours; always breakdown! Finally the girl on the hotel counter tried it by phone which took another hour (waiting in the line). Then they promised to send the boarding passes to my phone. Did not work! Finally they sent them to the hotel's email and then to my phone! The seat reservation I had made in Vienna was gone. The service unfriendly and on the plane the charged for a cup of tea and a cup of coffee 6€. A real "Malta Experience". They either don't understand the business or just don't care.
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