Virgin media have to be one of the worst internet companies out there and when it comes to customer service it's not existent. I've had to cancel my package as I can't get a wireless connection anywhere since I took the package out in July 2020. I've made about 100 complaints but they weren't send an engineer out to investigate why the connection is bad. The technical team kept asking me to try the same stuff over and over like they were expecting a different result every time. Virgin media is crap on every level and you definitely don't get the speed they promise.
company reviews