This is a big, old beautiful hotel in a great location. Unfortunately it's not very well run. The staff is tentative and unhelpful. And it has an environmental program that was not well explained. Weston gives you $5 voucher to spend in the hotel if you enroll. But it's not just agreeing to skip a sheet change or re-use your towels. No this goes way beyond that. The Westin doesn't service your room at all. The cable service is spotty and the hotel charges $15/say for wifi. I won't stay here again.
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