NEVER choose BT as your broadband supplier. You will be in touble. I have been with them for over a year and on 15 th June I lost my connection. From then until 8 th of August I had about 5 site visits fron BT engineers as well as Openreach engineers. No one could find a permanent solution, I STILL have many droops during the day and wouldn't have a proper uninterrupted connection. I called them around 6-7 times during this period. The last call I made in first week of August promised that they will send one more engineer and if they can't resolve the issue, I will be able to leave. Surprise, surprise.. It dropped again, even with a brand new router. Call BT again ob 8th August and asked whether I can leave, they said they don't have any record of someone agreeing that I can leave ( STRANGE)so the only option is to send another engineer to check the connection.
I am now confused and angry.
I have been with Sky and if there are any issues they resolve it with one engineer visit. So, evidently BT is the worst broadband provider in UK.
Suddenly, it occured to me why this happend....
It's all in the name of the company.....I wish I knew that..
The trading name is BT ( Bu☹️s☹️t Telecoms) not British Telecoms..
I am compelled to stay with them and suffer in silence but you don't have to...
Hence, do not even think of going with BT.
OK, now this is for the BT officer who is reading this..
My BT account number is GB0224745569. The last guy I called is LJ from Birmingham office.You can have a look and laugh at my missery...and still say... I can't leave...
Why do you force customers to stay with BT when they don't have a continuous connection close to two months?
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