Needed a room quick as the flights were overbooked and we were unable to get home. Called the hotel from the airport 'Hot Line" in the baggage area, and within 15 minutes the shuttle driver Cheree (sp) was there with a smile and the friendliest demeanor I've ever had the pleasure of meeting. She told us the best place to eat for and even mentioned that she would be happy to shuttle us there and back to the hotel, which she did with even more smiles. The front desk clerk was also just as nice and made us feel better about having to spend an additional night in JAX. The room was clean, the bed was soft and although we were out early the next morning, I'd come back to this hotel in a minute. What a fantastic duo they have taking care of their customers!
hotel reviews