I have stayed here before and decided to stay around the holidays. I got a great deal being a SPG member (their hotel rewards program). I can't complain much about my stay based on the price but here is some info for others.
The hotel is in a great location for shoppers, tourists and nearby conventions. The rooms are small but the beds are nice, clean and comfortable. Water in the bathroom was loud but the bathroom was clean. The work area was small and would be cumbersome for those on business.
Do not get a room on the same level as the pool, the hallway smelled like chlorine. The only advantage to a lower floor was that I did not have to wait for an elevator- it was slow and crowded.
The lobby was crowded and confusing to get to from the mall level. Staff seemed nice though I had little interaction with them.
This is not a bad hotel, I would recommend staying there if you can get a price is right. For the same price you may be able to stay at the nearby, nicer Marriott or Westin.
hotel reviews