My wife and I just returned from a New York vacation. The TV didn't work and it would always be fixed tomorrow! Tomorrow never came! The phone didn't work! There were men working on the scaffold outside the window from early morning. The room was very small and adequately clean, but the small guest/service elevator was always busy and full.
Although the staff was pleasant, they didn't solve any problems and we were almost always referred to a manager who wasn't available or couldn't solve our problems. We had to argue to get our Choice Hotel benefits! There was no value for the money!
Find somewhere else...no matter what!
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