Really poor customer services- purchased two Identical Panasonic TVs and took
Had the one year repair scheme. Whilst under warranty we reported the TVs being faulty and were told to reset factory settings. This problem Continued months on end and reported again but this time two months outside the warranty. Repair report came back to say both have corrupted software and it’s a manufacture problem. These two TVs that cost us £1000 in total are both unrepairable and we are being offered £200 compensation as we called with no warranty. Trying to explain that this problem Was reported whilst under warranty ( even logged on their system) We don’t seem to be getting anywhere! What’s worse is the departments that you speak to don’t communicate with each other!
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