I have been unable to log into the application since I subscribed to it. They are billing me £15 per month which is £3 per month more than the agreement.
I have emailed them and they emailed me back once asking for more info and now won't reply.
I have to approach my provided to prevent more payments being taken and will now be contacting the regulator.
I appreciate mistakes can be made but not to respond to emails or sort out the issues is unexceptable.
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