We stayed at this Hampton Inn and Suites in June 2010 and I never wrote a review as I had intended to do. We are a family of five and stayed in a corner suite with two double beds and a pull out sofa. The corner suite was spacious and worth the small amount extra we paid to book it. It appeared renovations on other floors were taking place during our stay, and our room was newly renovated. I was pleasantly surprised with the quality and space for the price. It was nice having a full size refrigerator rather than a mini fridge. The location seemed safe, even in the evenings.
The breakfast area was nicer than your normal Hampton Inn, and the offerings were pretty good for a complimentary hotel breakfast. The choices varied each of our three days. We had no problems with housekeeping or front desk service. Valet parking is pricey, as it is everywhere in the city. We actually parked in the lot across the street for $25 a day instead of $40-45 a day and had no problems.
We did happen to be right next to the fire department, although this was not a problem for our family. I was the only one in my family who even woke up a few times due to the sirens, and luckily fell right back asleep; but if you have light sleepers in your party I would suggest a location away from the fire department or ear plugs.
The location of this hotel is good. We parked our car when we arrived and did not use it again until we left Chicago. There are plenty of restaurants within walking distance as well as a grocery store. The hotel is only a few blocks from Michigan Avenue, but a bit of a hike to the John Hancock Center and Water Tower Place. My youngest child was five and handled it okay, however. One day we went to the Field Museum and Planetarium and caught a bus just a few blocks away on Michigan Ave that took us directly to that area.
Overall we had a great stay and would stay at this Hampton Inn again.
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