Not the hotel's fault that we were there during Halloween. If you are into Halloween, San Diego is party central! But it is so noisy until the bars close down at 2am. Our fan didn't work in the room, so in order to get air circulating we had to have the window open a crack. When we asked to move to another room, they were quite certain that this was not possible. One visit to the front desk, and 2 phone calls and they were finally clear that we wanted another room. They just couldn't move us immediately, which we understood--but we wanted to sleep in another room the next night. I suggested that they store our luggage until another room was open, and they finally decided that was possible. When we got back from the wedding reception that night, we did have another room! They said our luggage would be in our room, but it was not. Another call to the front desk, and it was delivered. The hotel website and the literature says daily newspaper. When we asked about this, we discovered daily to them means Mon-Fri not on the weekends. They don't have towel racks in the room! For a green hotel, that does not want to wash your towels everyday, it is hard to have dry towels, if you can not hang them up. They do have hooks, but only 2, one for a hand towel, and one for a bath towel. And there were 2 of us in the room. They only gave us one package of coffee, it seems as if they are set up just for single people staying in the room. We had to request more coffee. Parking is $35, which is quite steep. Normally we would have just parked on the street, but with the wild party going on, we decided it was best to do valet. All in all, I don't think that we would stay here again. But we admired how calm and professional the front desk staff was considering downtown was going bonkers with all of the Halloween parties.
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