We booked a room online selecting a room with a balcony. When we arrived at the Hotel room we had no balcony. We returned to the front desk to see if they had made a mistake they simply said that all the balcony rooms had been given away. We were very disappointed. The only reason we booked directly through the hotel was so we could get a room with a balcony. We could have gotten this room for less money booking through Priceline. The couch and chairs all were stained and the floors were sticky.
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