From hearing all the great reviews on Trip Advisor, I didn't think it stood up. First, the front desk wasn't very cheerful as I have heard. Politeness of the front desk is big deal for me through. We brought our pet with us, and they weren't as dog friendly as I thought as well. The two pools looked really nice in the pictures, but were just okay. The outside pool was a lot better then the indoor one. There was a complaint about our dog, so we left a day earlier then expected. The front desk did inform us that the Westin Downtown Hotel was more dog friendly.
The Hotel has great access to the River Walk, and the extras were nice. The lady that served our drinks was very nice. Plus, the our room was very nice.
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