Just completed our fourth stay at this Marriott in the Financial District. Only one block away from Ground Zero and a short walk to Wall Street ... so ideally situated if that's where you want to visit and explore. Quite a bit of new construction going on in the area but it's really not a problem. All part and parcel of the rejuventaion of the Ground Zero area. We had a bump in the road this time around however ... for the first time since we've been staying there ... but it wasn't the hotel's fault. Noisy neighbors on our floor in the small hours ... One call downstairs and Security made a visit to the low-life perps and all was well after ... but you don't expect this sort of thing at this hotel. Next morning we followed up with the management who were most apologetic and agreed to move us to a higher grade room as the noisy lot were booked in for another night. The hotel also compensated us very well for our disturbance and inconvenience. The hotel continues to be the long-standing Air France hotel of choice for their cabin staff (they weren't the noisy lot) and that speaks volumes. The beds are exceptionally comfortable and the quality of the bed linen is the very best. Before we visit Manhattan we always check out other hotels for deals and prices but always keep going back to the Marriott on West Street ... and believe me ... we are very picky about where we stay, what we do and where we go in NYC. All the staff from the manager down to the bag handlers are very professional and give the impression they are happy you are staying there.
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