*UPDATE* - I originally gave Currys a 1 star review for the reasons described below. However they were quick to acknowledge the problem with the delivery mistakes and I received my order the next day. I had paid for a specific delivery time and the cost of this was refunded. Much easier when companies put the effort in to fix things and make it right so have bumped them up from 1 star to 4.
*ORIGINAL REVIEW BELOW*
Ordered a new phone on 28th Jan and I paid £7 to have it delivered on Monday 30th Jan and made sure I was home all day. It did not arrive and there was zero explanation from either Currys or DPD as to why.
I tracked the delivery (via DPD) from Hinckley supposingly heading to my nearest depot (York).
Imagine my surprise this morning (31st Jan) when I checked the delivery status and discovered my phone is sat in a depot in Crawley at the other end of the country. It's still sat there so it clearly isn't going to arrive today either.
I paid for fast delivery on a specific date and Currys have failed to provide the service they charge extra for. This is not acceptable for high value electrical goods and means they cannot be trusted to do what they say.
I will not use their services in the future. You should not either if you want the items you ordered to actually be delivered and not lost in a depot at the other end of the country.
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