My partner and I stayed at the Renoir for two nights. Were only in our early 20s so usually not fussed with where we stay as long as there’s piece of mind that our luggage is safe. The hotel was average. Sink taps was broken, therefore had to wash our hands in the bath. We adapted to the broken utilities because we had too. Hotel is old, even smells moldy in parts. For ourselves, the hotel was too far away from attractions and it was intimidating having to walk past numerous beggers and homeless people to get to and from the hotel. We did not appreciate the concierge not listening to a request when we ordered a yellow cab to take us to the train station. He took it upon himself to order their own cab service ($65). On arrival, we were told by a different person on reception that their cab service is way more expensive than a yellow cab. So we decided on a yellow cab ($35). It was unprofessional that on our departure at 3am the concierge called for a hotel cab without our permission. Hotel staff should listen a bit more to guest requests.
Nevertheless, the hotel served its purpose of keeping our personals safe. After reading reviews prior to our arrival, it was what we expected, though I would not stay here again.
hotel reviews