This place sucks.
Don't get me wrong, it's a beautiful hotel. The rooms are amazing and EVERYTHING was new when I stayed.
However what sucked were:
1. The service - The staff were arrogant and obnoxious little weasels! Never judge a book by it's cover, I was on a work/leisure trip however I had just flown from Australia to NYC. Now that's a 22-24 hours trip with an approx 15-16 hour straight flight. So by the time, I had to do the L.A to NYC leg, I was delirious, tired and needed a shower.
Now, I was dressed comfortably and casually. Already I was getting looks from the staff.
They didn't open my taxi door (which I don't mind) however why were they doing it for everyone else?
I turned up at the reception to check in and was left standing there for seriously a few minutes while the girls and guys were talking about their plans for the weekend and other useless crap!
Finally the receptionist asks, 'Do you understand the current rates we charge for this hotel?'
By this stage, I was fuming. But I kept my mouth shut.
Everything changed once she realised which room that was booked and what type of credit card I had and where I worked. This type of crap pisses me off!
Management cannot change this behaviour, however the one thing I believe in is hire staff for attitude especially the face of the business because you can teach any monkey skills.
The staff at The Standard need to shape up as the benefits of being the 'cool' and 'new' place to be will only be appealing for so long.
2. Their internet is terrible. I had to send through documents from a local internet cafe due to their slow service.
3. The location is okay, unless you enjoy hanging around over-weight Russian gangsters with beautiful blonde young girlfriends, then this is the place to be.
Overall, the experience was okay. I enjoyed waking up and seeing the Hudson River every morning. And I did enjoy that the hotel was pretty brand new when I stayed. However on my recent trip to NYC, I stayed at the Rivington in LES.
WOW!
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