I have to say that for a chain pet clinic, I've been pretty pleased with the service here. Last year when I got my two poodle puppies, I decided to get the wellness plan through Banfield to save money. I was a little leery at first because I had several friends turn their noses up at the thought of taking them to a mainstream clinic instead of a private veterinarian office. I will say it does seem a little more generic and the service is not as personal as you may receive in a private clinic, but they definitely provided me what I needed for my pups. The staff is extremely friendly and are excellent about making sure I scheduled all appointments for shots and services needed for the puppies first year. In addition, they called and reminded me about all the appointments, and were extremely flexible about changing appointment times and getting me in same day if necessary. My original plan was to stick with them only through the first year for the puppy plan, and then switch to a private vet, but at this point... I have no reason to leave!
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