I ordered an iPhone in June, delivery was slow but I didn’t mind that. The phone was the wrong colour. I sent it back requesting the correct colour. After around another 3 weeks I got one in the right colour. But then it would not charge. By this point I just needed a new reliable phone so I asked for my money back. I had to send it back myself (£7!) and then the real problems started. After months and months of promises to get my money back and ridiculous excuses of COVID it took me threatening small claims court to get my money back. After 6 months! It was £350. Not a small amount. I have used quick mobile fix for my last 4 phones but will never used them again. I ended up buying one from music magpie but it was free delivery within 2 days and it was exactly what I ordered and works perfectly. Slightly more expensive but worth it. Will never use quick mobile fix again which is a shame because they had a loyal customer with me!
company reviews