I am so upset to have to write this review as I am from Dallas and have always admired this hotel from afar. Unfortunately we picked this hotel to stay in the night of our wedding. Big mistake. We were married on a Saturday and this hotel was a ghost town. Not to mention all the amenities we were promised, free breakfast, possible upgrade, were not granted. Even when we showed up in a wedding gown and tux they could have cared less. Our room was decorated in beige and brown and the TV was the size of a computer monitor. The bathroom was small and our view was of an office building about 100 ft away. Multiple times we tried to remind the staff we were newlyweds and that our reservation included breakfast, etc. and it fell on deaf ears. It was honestly so depressing to arrive at this hotel after the biggest night our life and quite frankly the biggest waste of our money. Upon learning our reservation was not honored (a few days later), they comp’d our bill $30 for the breakfast, and said they would look into the matter. Naturally we have not heard from them since. I do not recommend this hotel at all as there are plenty of updated, fun, reasonable hotels in the same area.
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