When we arrived late after a long day of driving the front desk attendant didn't seem like she could be bothered to do more than point us to our room. She didn't tell us where to park, where the gym was, which direction the elevators were, etc.
Later that night, we wanted to open a bottle of wine and the concierge did not have a wine key and said that he could not find a single wine key in the entire hotel. Seems a little hard to believe since there is a bar in the hotel. Also, room service was only open until 11 so we could not get food either.
The bed, however was comfortable and the room was clean. But given the opportunity I would stay some where else in Dallas.
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