This is a new concept for Hyatt and I only stay here when I cannot get into my favorite Grand Hyatt one block away. While it is a nice hotel and the rooms are fine it irritates me that they (management) just don't get it with recognition for the Diamond passport members. As a diamond member I always get free bottled water in the room or it is comped when asked. A simple bottle of water right? Oh no indicate the staff, it is $5 a bottle and we don't comp water for diamond members. There is a grocery store around the corner to buy bottled water. Humm..that is exactly what I want to do is go to my room then go out to get a bottle of water because the management doesn't get it and wants to charge its top frequent stayers $5 for a bottle of water.
Now they do give you a free breakfast coupon which is nice but I am not sure if that is a diamond benefit or a corporate negotiation on the rate.
Only one issue with the room which is very hotel W styled and that is the sound proofing on the room doors is terrible. Every knock at the door next to you or conversation in the hallway sounds as if your door is wide open. So I would recommend you get a room at the end of a hallway to cut down on traffic discussions and far away from the elevator. Try any floor room ending in 55, 54 or 56.
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