Traveled to Chicago on a business trip last week. My reservation was for a 'deluxe' room. My 4th floor king room was the first room from the elevator; the view was of a lower rooftop with several large air conditioners. Absolutely no sunlight could enter the windows. A noise I attributed to the elevator sounded like a large man snoring in the next room. I immediately asked for another room and was simply told 'no,' there is nothing available (I arrived at 3pm). The clerk even went so far as to let me know that this was the view for all 'deluxe' rooms. I discovered in the middle of the night that the 'snoring' sound was my toilet (which I didn't bother to report). I didn't hate the Knickerbocker; it is lovely and the rooms were clean, but I certainly was not impressed.
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