Feb 26 2007 my husband and myself stayed at the HIE south recently and we were not impressed at all we booked reservations a week in advance for a bussiness /romantic getaway weekend we arrived at check-in time 3pm in our travel clothes eager to change and freshen up for our bussiness meeting at 4pm and to begin our much anticipated weekend. now begins my total dissappointment , our room was not ready, none of the staff could give me a time when it would be .as we were walking out of the lobby (late for our meeting and in search of a local gas station to change in...)staff finaly gave us a room only to come back and find it was occupied ,so they quickly got us another room , in which the jacuzzi was dirty the microwave was unclean we had no hot water in the shower it was"nt cold it just was"nt hot the cable was out ,we did have limited chanels our cholceswere all religon all news, all sports or the familey chanel. the pool and hot tub in common area was no better on a lighter note i will say the bed was clean comfortable and inviting the breakfast was fresh and the lobby was clean but the only reason i did not leave that night was that the road conditions made it impossible.we travel a great deal and stay at the HIE in plainfield, IN and litchfield, ILL. at least once a month for last two years and we have never had anything less than top quality staff service and cleanliness , kudos to you two thumbs up.... i highly recomend these two hotels .HIE south indy could take siome lessons from these hotels and i might come back until then i personaly will keep on driving
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