They literally force you to pay $99 even if your backpack was a quarter of an inch sticking out from the size bin. They were very rude throughout the whole process. A couple from our flight was not allowed to board the plane because the wife got frustrated and started yelling at the lady who was very rude to her. I will never fly Spirit airlines. Pls if you dont want to get scammed, dont fly with this airline. You are better off paying a little more for a ticket because in the end, when all their charges add up for every little thing they can think of, you will end up paying more and the customer service sucks.
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