My girlfriend and I stayed at this hotel on President's Day weekend and we were both dismayed with the mediocrity of this hotel.
First the pros: The hotel is very nicely located in midtown Manhattan and is really close to sites like Rockefeller Center, Central Park and Carnegie Deli. The rooms are very modern and clean.
The Cons: When I first came to the hotel, I had to check us in with a computer instead of the concierge even though she was sitting right next to the terminal. This was a minor annoyance but nothing major. What really upset me is that I asked the concierge if the bellhop could grab our bags from the car because I have a bad back and couldn't carry them all. I was told that if I brought them inside, he could take them from there! I was paying $300 a night for a room and I had to porter my own bags?! Absolutely unacceptable.
The room was pathetically small. I have never been in a smaller hotel room in my life and I spend a great deal of time travelling for work. The Jewel bills itself as a green hotel so the shower had terrible pressure. The room's thermostat has a motion sensor built in that turns the room temperature down if it doesn't sense motion. I was woken up early every morning because the room became too cold to comfortably sleep in and I had to readjust the thermostat.
I would not stay at the Jewel again. There are hundreds of hotels in NYC and dozens within a few blocks of this one. I would recommend staying at more traditional hotels.
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