Great location! Just a short walk to Michigan Ave. We had one of the more expensive rooms (the deluxe king). It was very spacious. The staff was pleasant for the most part. Easy check-in and helpful concierges. We didn't have any trouble with hearing people or TV's in other rooms which I have seen stated by many.
The crowd to the Pump Room is a little obnoxious. We didn't bring "formal" wear, and apparently should have. Prices were a little steep, but expected.
Our room was nice and spacious, but only because we upgraded. The beds are very low (basically 2 feet high) but we were comfortable. Honestly, we expected more from the room as far as cleanliness. The bathroom was decent, except for an already-used toilet paper roll upon arrival. Really? I think even Motel 8 changes their toilet paper for new guests. There were also "Chex Mix" on the floor against the mattress, so apparently their cleaning is subpar.
Other than that, it was nice, however, we will probably stay elsewhere for the price when we visit again this spring.
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