We have stayed here numerous times and enjoyed this hotel but this time was very, very different.
Arrived in room to find no soap in bath room. House keepers were 5 rooms down so went and asked for soap please. Did not understand what I was asking for as they could not communicate in English. No problem, just took two soaps off their cart using smiles and hand gestures and said thank you.
Go to wash up and turn cold water knob and it spins and spins and spins and no water comes out. Had to bear down and it finally took but then couldn't turn water off. Knob now pulls straight off so we clamp on it with a towel and manage to stop the flow.
Room service was excellent and we had a nice evening.
Thought we might try wireless internet but they wanted an arm and leg to connect. The average hotels like Best Western don't even charge for this service any more but we have found that the 4* up hotels always do. You would hope that as long as they were stroking us for $35.00 for 18 hours of parking they would give you internet access but no such luck.
Next morning as we are supposedly enjoying a very, very rare sleep-in the darn house keeper is banging on the door at 7:30 a.m. loudly asking for our room service trays. Politely asked them to please go away and we'll put it out later.
After showering that morning I notice what looks like blood splattered on inside of bathroom door. Hope it's not. Then notice large amounts of crusty old ketchup splattered on entry way ceiling and walls with congealed drips down wall onto base board and carpet. Not good.
Bad walls on this room too. Noise evident from adjoining rooms.
This is not what we expect from this hotel. I can no longer recommend this hotel.
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