I worked in the hotel industry field for quite some time...almost 5 years, and I know what stellar service is! The staff at the palazzo, was great... they went above and beyond, and I was very pleased with my stay. \n\nAfter getting off the plane, my friends and I took a taxi ride (got ripped off dammit!) to The Palazzo, and upon entering the drive way, we were stopped by the security guards...(at the time I was laughing in my head, because the taxi driving was going off on the security guard for stopping him, but the reason they did this was to maintain the flow of traffic, soo mr. taxi driver please calm down! Upon entering the Porte Cochere, doors were opened immediately, and was greeted immediately! I LIKE THAT! Luggage was taken out of the trunk and was offered bell service immediately. Too bad i declined =(. \n\nThe Lobby of the Palazzo was beautiful! Marble everywhere.. love the decor and designs. The rooms were nice as well. Two flat panel LCDs in each room. Two huge queen size beds and a sofa couch for one as well. The only bad side to the room is the bathroom. They don't have locks on them! Peek a Boo! i see your dang dang.. LOL...Overall, really satisfied with the room. \n\nThe casino, is a whole different story...dammmmmitt! The casino is merciless. Lost like crazy within a few minutes! aghh.... Go to the venetian and gamble, its more forgiving over there!
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