I got a good deal for this 4-star hotel on Priceline, and was excited to see what a 4-star is all about. (I'm generally a budget traveller.) I checked in and found the room quite nice, the bed comfy. The bathroom was clean but the tub drained very slowly. Very good soundproofing: no airplane noise at all!
Next morning it was almost time for my friend to pick me up, so I packed my things and used the TV check-out system, then sat and waited for her. I sat for an hour and a half, figuring she was stuck in traffic, before I went to the lobby to use the payphone to call her. (Using the TV check-out disallows using the room phones, etc.) Turns out she had been right on time. She asked for my room in the lobby, but the lobby staff, seeing that I had apparently "checked out" using the TV screen, told her that there was no way I could possibly be in my room. They didn't try to call up or make an attempt to check if I were there. A bit more creative thinking on their part - the TV check-out system is the hotel's idea, after all - would have saved us both a lot of aggravation.
All in all, a good night's sleep at a reasonable price - but I'm not sure I get what all the fuss is about a 4-star hotel.
hotel reviews