fab hotel, awsome location, georgous room, pity about the service. front desk staff mostly very unfriendly, didnt get the 'big american' welcome i expected!
the worst was that i got my shirt laundered, it was lost, never got it back, very little in the way of an apology, eventually got $25 compensation which they very obviously didnt want to give me. great hotel, just dont expect a smile at the front desk and dont get anything laundered!
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