Our family of four (2 adults and 2 children aged 2 and 4) travelled from Brisbane to London return in Dec 2018/Jan 2019. It is one of the worst airline experiences I've ever had and I've travelled with Ryanair. Apart from the staff being incredibly unhelpful and even treating our (reasonably well-behaved) children with disdain over all legs of our journey, in particular our son was not offered any food on our journey from BNE-SIN and we had to made a HUGE deal in Singapore to ensure that he was offered food on the second leg of our journey SIN-LHR. This is despite the fact that he had been booked on the flight (with his own paid seat) some 9 months prior and I had ordered childrens meals in advance. Overall, we found the Singapore Airlines has very little regard for the comfort of its family travellers and we will never fly with them again. I would urge other family travellers to also reconsider using Singapore Airlines - its just not worth it. Oh, and the food we did get was terrible.
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