I stayed here for a business conference from May 21-25. My first impression was the bellman who stood by and watched the taxi driver hand me my luggage without any offer of assistance. I hope he is well paid, but he certainly is not attempting to earn any tips!
At first glance, this hotel is very nice. The lobby is nicely decorated and clean. Check-in was fast and easy. My first warning of cleanliness was at the elevator. The floor (dark colored carpet) was covered with bits of trash and had stains. The hallways outside the rooms were even worse. Larger items such as napkins laid there for my entire stay. The carpet in my room was completely disgusting. There were large stains everywhere.
When I check out, I mentioned this to the clerk. Her only response was to mumble "I will let housekeeping know". There was no apology or anything else to appease me.
The confence rooms were very poor in both quality and temperature control.
The food in the restaurants was fine - when I could get waited on . I walked out of both the upscale restaurant and the lobby bar because no one ever came to take my order.
I will not be back!
hotel reviews