My partner and I stayed here mid June for two nights to meet friends before we set off to drive Route 66. Location was fantastic. At check in the member of staff was friendly but I think new to the position/hotel, as she wasn't very confident. We received our key and made our OWN way up to the room as there was no porter around. We found our room and to our horror there was a guy in the shower!!! We quietly closed the door and went back to the desk, where a mother and daughter were loudly complaining about the damp in their room (our friends could also smell damp in theirs).
The concierge was very apologetic and gave us the choice of two other rooms. We chose one at the front of the hotel, which was smaller but the other one faced an adjacent hotel and empty car lot. We were also given a goodwill gesture of a bottle of wine.
The room was small but well appointed. The bedlinen was clean, and the bathroom was spacious and well fitted.
After exploring the numerous shops, bars and sights of this magnificent city we decided to have a nightcap at the hotel bar. Soon after two young girls came in and were refused service as they tried to get guys to buy them drinks. It was funny but not what you would expect from a hotel with a decent reputation.
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