This is a very good hotel in a great San Diego location. The mall and the Gas Lamp Quarter are across the street. You won't lack for the variety of shopping, eating or drinking to be sure.
The lobby is beautiful and restored perfectly to the hotel's historic roots.
I found every employee I encountered to be friendly and professional.
The stylish room where I stayed was very good and big enough for our needs. The bathroom, equipped with the latest and trendiest hardware (faucets, shower heads, door knobs, etc), was excellent. The bed was good although I've slept in better hotel beds (the Waldorf Astoria for example).
I have deducted one star from my rating due to the loud HVAC. Yes, the street noise is loud--I heard emergency vehicles, the street cars rambling down Broadway, and the homeless quarreling in Horton Plaza, all these the hotel cannot control. But the HVAC I assume is new and therefore shouldn't be loud. Another reason for the deduction are for the small things that if fixed, could really plus the hotel for better a guest experience. These small things include: (1) Windows need to be dual pane as other have mentioned. (2) There was a lack of drawer space to store clothing, forcing you to use your luggage as an ad hoc dresser. This gets tiring if you stay more than a couple of days. (3) From what I can tell you had to pay to print your boarding pass. It's a good thing the airport is close. Still, printing a boarding pass has been a free, routine service in every hotel I've ever stayed in.
All in all, my stay was very good and I would recommend it to others.
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