My experience at the Waldorf was horrible. The check-in was slow but the place is busy so I had no issue. I had to wait about 20 minutes.
I believe I was given a room which should have been offline and since I booked through Priceline they decided to give me one of their not so nice rooms. I called the front desk to find out if they could change my room but I was told they had no other rooms available so then I just sucked it up.
After my stay on August 8th I sent an email with the photos attached to their guest relations email but have yet to hear back from anyone.
I would have expected better from the Waldorf.
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