My wife and I were on business and had a 6:30 AM flight the next morning, so we wanted to stay near the airport. For $150.00 we ended up in a very noisy room next to the freeway. We had asked for a wakeup call at 4 AM, but didn't receive one. It was very lucky we woke up on our own. When I went for a shower, I waited patiently for 5-10 minutes for the water to warm up, but it never did. When I phoned the front desk to complain, the lady responded by saying she had no other complaints! How helpful! We had to leave without the ability to shower or wash our hair. Great idea for business travel. I complained on our return to Holiday Inns who responded by offering me some useless coupons. I was supposed to get a response from the manager of the property itself, but have had none. As a 40 + year international business traveler I see no further reason to stay at any Holiday inn or affiliated chain.
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