New York to Mexico City. Interjet had a glitch in checking my bag. I checked 1 bag which was within the weight restrictions. They charged me $104 dollars. When I pointed it out the the agent, she called the customer service number and they mentioned that it happened a few times and it would be taken care of. I checked my bank statement and they have taken out the $104 from my account. Trying to contact their customer service is a joke. I now have to file a complaint with my bank in order to get my money, because I can't get in contact with anyone from customer service.
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