I booked a one bedroom suite on two occasions in July and August. The May Kay convention was on so this meant huge queues and longer waiting times for reception, shuttle bus, breakfast and 5pm drinks. The hotel was really understaffed and I had to constantly ask for food/drinks to be restocked at breakfast. The first stay was on level 7 and there was alot of noise from people spilling out of bars at 1am so I asked for a quieter room on the next visit and was given a room higher up and alot quieter. The rooms really need renovating, very dated and the lighting is terrible and it didn't feel 100% clean, the staff were all very friendly and the location was handy to Dealey plaza.
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