Thoroughly enjoyed our stay here. We got upgraded to the penthouse floor (thanks to the husband's SPG rewards membership level) which was pretty nice. Our room was spacious, clean, and modern. I'm usually very picky about my shampoo, conditioner, body lotion, etc, and would always bring mine with me from home as I do not like using the generic hotel products. However, I really loved the products provided by the hotel. The hotel spa downstairs uses these same products that are provided in the rooms.
If you are enrolled in their SPG rewards program, they have an eco-green program that allows you to get an additional 500 points for each day that you decline housekeeping to come into your room. You can still request for more toiletries if you need, should you decide to go with this eco-green route. Afterall, we don't need a change of freshly laundered towels everyday, do we? The check-in staff did tell us that under California law, they are required to have housekeeping come in at least once every 3 days. So if you are there for several days, you can choose which day you want or don't want housekeeping.
The check-in staff was polite and courteous. Concierge was always friendly and greeted us whenever we stepped out of the hotel (whenever they were around and not disappearing to help other guests, that is). The location of the hotel is pretty good and safe in Westwood . Given its proximity to UCLA, they have a relatively reliable bus system (probably unheard of in LA). It is just a short bus ride away to Beverly Hills (15mins) and Santa Monica (25 mins).... a rarity given that you generally need a car to get around LA.
hotel reviews