We pricelined for a 4 Star hotel and ended up at the Hotel Felix. We lived in Chicago for 6 years and the one up side is the hotel is located in a great neighborhood. Close to public transportation, shopping, restaurants and nightlife; River North is by far the best neighborhood for visiting the city. The lobby is pleasant smells good. That's about it for the positives.
The negatives:
- The rooms are small. I mean, walk in closet size. Think of what you might get in Paris and then halve it. You get the point. The first room was so small and looked at a brick wall so we requested a move which they granted. Second room was still tiny but at least I could stand, touch the bed and not touch the wall at the end of the room.
- The rooms are not in good shape. Straches on walls, dirty looking carpets, etc.
- The air conditioning system is LOUD and kicks in every 10-15 minutes. It woke us up numerous times and blew directly on us in both rooms.
- The staff was robotic but friendly. Nothing over the top but not rude so I guess this is a neutral.
- Let's talk about the October 2011 murder. We weren't aware of the tragic event that happened in October of 2011 (google it). We were moved the the 12th floor where the incident occured. It totally freaked me out. And no one who worked for hotel would divulge where the murder happneded. So we had to accept the fact we were probably sleeping in a former crime scene. It gave the whole hotel a creepy vibe.
- Toliet did not flush well
- My fiance called for shaving cream since he forgot his. He was told they were out and he could go to Walgreens. Really?! 4 Star? What a joke!
- Even on priceline we ended paying over $200/night for a 10 x 10 room. Again, what a joke.
Horrible, unrestful stay. DO NOT STAY at Hotel Felix.
hotel reviews