My husband and I stayed at this hotel for a weekend business session he had to attend in Memphis. I will start off by saying this is the second time we have stayed here, and the rooms are a little small but nicely appointed and it was nice having the TJI Friday's in the lobby when we wanted food or cocktails. It is right across from the Peabody, and we spent time in their beautiful lounge at night with some co-workers, and only a couple of blocks from Beale Street. So, overall, a nice place to stay downtown. I am sorry to say, however, that we had a bad experience while staying there this time. When you check in, you almost have to valet park your car for a fee of $20/day. The valets take your car to a "secure" parking lot about a half block down from the hotel. This parking lot is surrounded by a six foot chain link fence with three strands of barb wire on top and is only accessed through a gate with a key code entrance. Well, while we were packing up to leave on the morning of our departure, we got a phone call saying there was an incident with our vehicle. The back window of my Chevy Tahoe had been busted out, the door all bent and stratched up, my car completley ravaged through and many things stolen. The manager of the hotel said that there was nothing he could do and offered to comp our breakfasts. The last thing I wanted was a free breakfast, I was sick to my stomach. So, off we went for our four hour drive home, car full of broken glass and a window covered in a garbage bag. All we got was a sorry, even after paying the fee to park in the hotel's secure parking. Oh, and the breakfast....
hotel reviews