My husband and I travel to San Francisco all the time and stayed at a lot of hotels. The Phoenix Hotel is by far the worst hotel we have ever stayed at.
I am writing this review because I am shocked at the high rating for this hotel. It is located in the worst area of San Francisco (Tenderloin). The area is full of junkies, hookers, and homeless people. Even the locals avoid the area. We had to walk around many blocks to avoid that area just to get to our hotel.
The room smelled, the walls were thin, and it was extremely loud (until 4 am). The bathroom was absolutely disgusting. The sheets weren't clean (they had "brown" stains ont them. Hookers and junkies hang out right outside the hotel.
We would have switched hotels after the first night but we were traveling with friends so we were kind of stuck there.
If you are on a budget, you can find nicer hotels in San Francisco. I can't even say, that if you are looking for a good time, this hotel is the place to stay. Families, please do not stay here, it is seriously not worth explaining to your kids what hookers and junkies are.
I will say this though, the staff at the front desk were very nice.
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