The Night Hotel is not for everyone. Some may be offended by the very stylish black-&-white photographs of partially-nude men and women located in the lobby and on each floor facing the elevators, although this is an excellent way to remember your floor! Parents of small children may want to look elsewhere.
The location is fabulous - 1/2 block from Times Square. The hotel is a feast for the eye, in both the common areas and the rooms. Some amenities are excellent - the toiletries and the Bose radio. But...
If you are looking to read a book or work on your laptop in the lobby, forget it. The constant, loud, thumpa-thumpa-thumpa of the "background" music will drive you mad. There is no peace or tranquility to be had here, and this carries through to the breakfast area.
If you are looking for a quiet and peaceful night's sleep and are a light to moderate sleeper, forget it. The heating/air-con system is the noisiest we have ever encountered. It hums, it buzzes, it is LOUD. When we complained and asked for maintenance to have a look at our unit, we were told "They are all like this". Oh dear. There are also no hydraulic dampers on the doors - they close with a slam which can be heard all over the floor.
Another point was the plastic mattress protector. We have not often encountered these, but even though this one was fabric-covered, it made us so hot that we had to remove it and stick it in the closet.
Arriving for breakfast at 10AM one morning, there were no hard-boiled eggs left. Wanting to read the newspaper during breakfast, we tried to turn on a floor lamp to alleviate the dim surroundings. It didn't work. We asked and were told it didn't work. Why not?
The floor of the shower (no bath) had not seen any detergent for some time. A wipe with a washcloth came away black with mold.
The staff were uniformly excellent - concierge, desk staff, chambermaid, breakfast maid. They were friendly, helpful and competent.
In summary, then, a gorgeous display, great people, great location but lacking some very fundamental items which would turn it from an objet d'art into a hotel.
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