My husband and I loved the Riverwalk, but not this hotel. Check-in was fast & the lady was nice, but our room didn't seem so clean. The furniture was dusty and when I moved the ottoman, a pill was lying on the carpet. This wasn't a Tylenol or aspirin either; but a prescription pill of some sort. I also noticed some dental floss on the carpet by the sink. My husband was busy looking for drawers to put his clothes in, but the only two in the room were connected to the sink and one held the blow dryer and the other the Bible. Also, there wasn't a safe in the room, which wasn't that big of a deal for me as I intended on taking my purse with me when we visited the Riverwalk. This is on the quiet end of the Riverwalk and about a 10-15 minute walk to where the action is. I felt fine walking it during the day, but now that the time has changed and it gets darker so much earlier, I wouldn't feel safe walking alone or if 2 women were alone -I can imagine that crime can be more of a factor there since it's so far away from the action. There is a free breakfast from 7-10 in the morning -they have yogurt, cereal, juice, milk, bagels and donuts. There is a Starbucks on the premises and for those wanting something hot for breakfast, you can order something and pay for it. I went down early and grabbed a donut & some yogurt and brought it back to the room to eat while I read a book & the hubby was still sleeping. There were a few crumbs left from the donut on the bedside table that I decided to leave there to see whether or not the maid would clean it up. Also, I dropped the coffee stir stick on the carpet to see if that would be taken care of. Well, that evening when we returned, the coffee stir stick & the crumbs were both still there - so they didn't bother to dust nor vacuum. The sink area was not wiped down either as you could still see where the water droplets had dried. I think all they bothered to do was make the bed and give us 2 new towels. I picked up & threw away the stir stick and got ready for bed. The next evening I cleaned up the crumbs (as they were still there) and then my husband asked if I had noticed the dirty mark around the inside of the toilet bowl. Gross! I had seen what I thought was just where the water line was at, but sure enough, when you flush the toilet, you can see this black line around the inside of the bowl. That is uncalled for. Thankfully we were leaving the next morning. I also did not want to walk on the carpet with my bare feet -it was old, stained & was becoming thread bare in spots. I brought my shoes into the bathroom with me & after I dried off my feet, my shoes went on and didn't come off until I was seated on the bed and ready to get under the covers. Also, the breakfast is supposed to be from 7-10, well at 9:30 we were leaving and I wanted to get a donut for the road trip, but they had put everything away already; they didn't even have the coffee urns out. Their reasoning was because it was a slow morning. Whatever. We will be back to San Antonio, but won't stay here.
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