Upon check in, the very polite person that checked us in joked how it would be a "journey" to get to our room in the Tower section. Wow, he was not kidding -- the place is enormous and confusing to navigate -- not recommended for those not prepared to walk a significant distance, like my in-laws in their 70s. The temp in the room was 85F when we finally found our room and we had to prop the door to the hallway open just to get some cool air. Getting the heat turned off required a service call which was prompt but still required a technician to actually open up the heat/AC unit. Parking is expensive and there is a 3-tier payment system for WiFi that starts at 1Mb/sec -- it is not free -- although the login instructions in the room make no mention that you have to pay. Fortunately Starbucks and free WiFi is right across the street.
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