I admitted Nasi Lemak Saleha is one of the best in KL. However, the service is so bad, unfriendly staffs and unaccomodating.we asked for our preferred chicken part,the staff made uneasy face.why? and i experienced this twice.i always ended up in long que at restaurant, even though not many people around.Last time i already ordered chicken, n get the waiting list no (tag no.), and that was after a long que. then i sitdown to wait for chicken, when i went to the counter to ask for the chicken since i saw they top up new fried chickens, i went to the counter to ask for my chicken, the counter staff reply, go que. . again why i have to que back? i have my receipt though!After, I learned that, I stop visiting the stall,I tried grabfood, since it's available in grabfood. It's far better than visiting restaurant except for you have to pay delivery charge but nevermind. But today, we ordered via grab food, we had nasi lemak with 'fried insect' and chicken masak merah.we didnt order 'fried insect', it's not even in the menu!on top of it, we ordered 3 nasi lemak and 2 soy drinks, but we only received 2 nasi lemak and 1 soy drink (this one not sure grabfood problem or restaurant problem). I attached the photo of chicken with insect we had.To nasi lemak saleha, for your better service : 1. Train your staffs to be customer friendly.2. Improve your system, make it effective. Mamak stall way better and efficient.3. Do your pest control regularly, so that no more fried insect delivered to your customer.4. Be a bit more generous on your rice n sambal.Thank you. fyi: price wise; it's not cheap but not too expensive, still it's expensive because they provide little sambal n little rice for the price , and if you wanna ask for more, extra charge applied for more sambal and/or rice.
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