When I walked into the lobby of this hotel I thought I had walked into the wrong place. It looked like an airport. There were hundreds of people! There were easily 80-100 people in the sitting area with luggage. There were about 50 people in line to check in. There were people everywhere. After waiting 20 minutes I finally checked in, though when I saw the sign that said "portable smoke detectors available" I hesitated. The room was a decent size for NY standards. The 2 double beds were not the worst I've slept on but not the best. The heater/AC unit did not work- fortunately it was spring and I didn't need either. The phone didn't work in the room or in the common area near the elevators. There was no ice bucket and I had to wait 40 minutes for one. The blow dryer didn't work- my replacement never came. The window opened- I was shocked- but there was no screen. The TV had basic channels. The room was very old and outdated but I will say it did not smell at ALL. The bathroom was so old and pretty nasty. Layers of dust and grime on everything. Not a very good cleaning crew here! Only thing offered was shampoo and bar soap. When I called asking for a wine opened I was told they are not a full service hotel. There are a few little stores in the lobby. There are 2 restaurants but I did not eat at either. Not the worst hotel but far from the best. I paid $200- next time I'll pay a little more for a better place.
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