I booked a flight from Bahrain to Faisalabad about a month ago. I reached the airport on the day of flight. To my shock, they informed me and about 50 other passengers that the aircraft was already full. They made us wait for hours without any explanation. If someone shouted at their unprofessional behaviour, they shouted back. Later, the staff offered two difficult options; either to go to Islamabad instead of Faisalabad with the next flight or to wait for another few hours to get a new ticket for a flight to Faisalabad two days later. I had already spent hours at the airport in this frustration, I chose to go to Islamabad. It took me hours of extreme trouble to reach from Islamabad to Faisalabad all because of this nonsense done by Gulf Air. They are extremely arrogant people, very unprofessional, rude to the passengers, and untrustworthy. They offer no explanation, no compensation for changing the tickets and no sympathy to the poor passengers who made the mistake of booking with them.
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