We just returned from a 5 night stay here on points. On check-in Trevor and Derek were great. We were early (10am) but still were provided with our requests (high floor, extra pillows, club level) with no problems. After unpacking, had a light lunch on the mezzanine level since the Cafe Promenade (under renovations) won't open until December. Farragut station on same side of street and same block provided easy Metro access to all of DC. Walking to Mall, Dupont Circle all easily done or frequent busses available as well. Being on the club level and a Elite member, we were able to enjoy breakfast (eggs, bacon, bagels, fruit, juices) and hors d'ovuers in the evening which were so substantial that they sometimes substituted for a meal.
Rest of staff friendly, courteous. This hotel was NOT BUILT in the last 5 years so some consideration should be allowed for room size, fixtures, etc. The Queen has stayed here so it has charm and the current staff could not be MORE helpful.
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