We stay here this weekend where our friends spent thousands of dollar for their father's 75th birthday party, while the party's food was rated ok, I would never rate it as excellent and the venue room was extremely cool for a November event. yet the atmosphere and staff were very attentive to us. My compliant is... we were awaking by housekeeping at 8:30 am. My husband and I were very upset because we have traveled from Atlanta. The check in time is 3 p.m and check out is 12 noon, we all know you don't get 24 hours more like 19 hours, but to be awaken by housekeeping 4 hour prior to check out is absolutely insane. We spoke to the local manager and all he offered was an apolgy and said this was standard.[LOL] Corporate was not much better. After much conversation we were offered either $10 off our $100 a night room which did not even pay for the hotel tax of $15. or free breakfast. Not both,either or what a slap in the face Marriott's.
They made a lot of money off the people who travel there for our event and service should have been much better than that we experienced ......never again. Try the Hilton
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