While bidding via Priceline, I had the luck of being assigned the Galleria Park Hotel for my stay Sept 7 and 8th. It was a quick get away to spend some time in SFO. I was primarily looking for a nice, quite hotel near Union Square. The Galleria Park was decently located.
The location was decent as it was simple to get to from Bart. I arrived early on Friday. Don't bother requesting early check-in, they do nothing with the request. I had submitted an email AND called requesting directions and early checkin. Neither were honored. When arriving at the hotel, I was very pleased with the decor. It was tastfully presented. The lobby is small, intimate, and not overbearing.
I asked for early checkin but the front desk agent was pretty rough around the edges. She did not seem the hospitable type the entire weekend. Hence, I tended to use the service of the man employees instead. They told me an hour for my room....waited 2 hours...and finally got the boom boom room.
I don't know if they put me in this room because I was a Priceline consumer, but it was small, noisy, and in need of repairs. I'll post pictures.
On Saturday, I requested assistance in directing me to the Legion of Honor museum. I was told taxi would be approx. 15 dollars. The hotel employee called us a cab, and sent the cab driver to the wrong park and wrong museum. Hence, costing me 35 dollars.
I don't know if I'd stay here again. Maybe one of thier other properties. They have a little work to do on the hospitality front.
hotel reviews