I called this location to see what their wait time was and the woman who answered, Angie, informed me that there was no one there and to come in. I asked to put my name in and she stayed that it wasn't necessary. I asked her again and she insisted that I didn't need to. I drove the 4 minute drive from my location to this great clips and when I arrived every seat was full and there was a 35 minute wait. I mentioned that I had just spoke with someone and asked to put my name in and every person acted oblivious. No apology whatsoever, horrible customer service.
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