Dreadful service from Three Mobile. It advertises Pay As You Go Auto Renewal monthly deals, but they don’t honour them. Today I was meant to get 20GB for topping up £10 auto renewal, but Three broke this contract and did not auto renew. I was advised by a very dismissive customer service operative to simply top up again. I did so, using the same deal, but only received 10GB. Three Mobile’s app is awful and does not work. There are constant network issues which mean I can’t access it’s in-app customer support.
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