After staying in many hotels around the world, I can conclude that Hyatt is one of the best big hotel chains out there. For my latest visit to San Francisco, California, I chose the Grand Hyatt again after an amazing experience back in August: Spacious, modern and CLEAN room; amazing staff, nice food. Unfortunately, my recent visit was very dissapointing. My room on the 28th floor was not clean at all. Yu can see the the cleaning service did not do their job well because the batroom toilet had "residues" from the guests before me and the bathroom sink was visibly dirty. I would recommend paying more attention to the cleaning and the cleaning service.
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