Rang on the 9th of January to cancel my contract was told I would get a call back on the 10th at 1815hrs never had that call was also told I would be put through to billing. I had to call tonight spoke with a young lady in Scotland who informed me she was new and didn't know lots of things ask to speak with her manager direct was told he wouldn't take my call. She then cut me off! Rang back spoke with a guy from Newcastle who told me that what 9th adviser had said was wrong and would put a complaint on the system. But doubt anything would be done about it Big corporation companies like BT really don't care.
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