I'm at this hotel frequently for work, and the staff who works here are all very friendly, especially the front desk. The rooms are in need of renovation, as they are very worn out and look aged. The walls in this hotel are so thin that you can hear everything that's going on in your neighbors room or out in the hallway. The location in Downtown Charlotte is great and the hotel is in walking distance to a shopping mall with a Target and Trader Joes in it.
places reviews