I stayed at the Hyatt for 4 nights in May. Check-in was a breeze and overall I didn’t have any problems with the room. The room was a good size and was clean. The Hyatt had a note in my room that said if you use your “Privacy Please” sign then the maids won’t change you room at all. I used this sign so I could leave my laptop setup when I was out of my room and to their credit the maids didn’t enter my room at all over the 4 days I was there (I left the sign out the whole time). I’ve been to other hotels where they pretty much just ignore the sign and the maids enter at 8:00am anyway. I have different observations if you’re a business traveler versus a family traveling on vacation. I’ll start with a quick tip for business travelers. I was traveling on business and high-speed internet is always key for me. I ended up on the 6th floor in a room pretty far away from the lobby area. When I connected to the hotels high-speed internet service via wi-fi (the only option possible in my room) the signal I got was very low. A number of times my connection would just drop when I was connected for even a short time. I asked at the front desk regarding what could be done and they gave me a device (they called it a booster) which plugged into my laptop and that did the trick. I didn’t have any problems with dropped connections after that and I didn’t have to pay anything for the booster, so good save on the Hyatt’s part since otherwise they would have had to move me to a room with better reception. As for my other business (and families) advice, the Hyatt isn’t near much in terms of restaurants that you can easily walk to so either rent a car if you tire easily of room service, expect to take some cab rides, or go across the street to the light-rail system if you want to venture away from the Hyatt (room service was actually pretty good and pretty fast – but not cheap). For families traveling who are looking for a resort experience just one word or warning, the pool and hot-tub at the Hyatt are fairly small and are on the roof on the 3rd floor. When I was there it was very, very hot on the roof with virtually no shade (no umbrellas or covered chairs). If your looking to spend some serious time by the pool I think that would make the Hyatt a bad choice -- I was out on the pool deck on a 90+ degree, sunny day and it was unbearable. Also, the Hyatt has a coffee shop on the lobby level, it’s a great place to get soft drinks, pizza or snacks for the kids. I almost walked past without noticing all the goodies they had for sale. Cab fare from DFW to the hotel was $45 and took about 30 minutes. My room faced the train tracks and I never was bothered by the noise, but you might want to ask for a room away from the tracks if your easily disturbed by outside noise.
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