My husband and I booked the New Year's Eve package at the Brookshire. This was our second trip to the harbor. Previously, we stayed at the Hyatt.
There were a few things that I would recommend for improvement. They have no onsite self-park. You can pay $29 a night for valet. There is a self-park next door that you can use. Our room was not ready when we arrived at four for check in, as they told us "house keeping was a little behind". The person in charge of housekeeping walked by and mumbled "its gonna be a while." we left our cell phone number, and they did call within the hour. Luckily, we were just next door at the Gallery mall. The room was clean when we arrived, however the next day housekeeping did not do a very thorough job. The rug seemed to not have been vacuumed and there were some crumbs on the counter. Even though they were our own, it would have been comforting to think they were doing a thorough cleaning job all the time. One other thing that they might want to do something about is the keeping an eye on the people who linger around the property. Several times when we were leaving, we were approached by individuals asking for money. It became a little uncomfortable after the second time.
Despite the things I mentioned above, if you can get a good rate or package, it is a good place to stay when visiting the Inner Harbor. Our room was very large, with a bedroom and living room. The breakfast buffet was very good. They have both cold and hot items. The staff was on top of the clean up as well. They seem to go out of their way to be sure everyone was comfortable and had a place to sit and eat. The night reception was limited in food providing crackers and cheese, but was abundant in local wine and beer. The location may be the best feature of this hotel. It is within walking distance of all the local attractions. We were even able to walk to Fells Point and Little Italy.
I would stay here again on my next trip to Baltimore. Also, if you have pets, they are pet friendly for an additional fee.
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