We are currently checked in at this hotel as i write this review. The room looks nice but clearly lacks the basic functional marriott hospitality and functionality that ive experienced in other marriott hotels of the same category.
There is no refrigerator, slippers, hair dryer and even the booklet where we can see what the hotel ameneties were was nowhere to be found.
Everything was practically empty. There was even no laundry bag. I'm not sure if they put us in the right room but it's 2am and i don't want to make a fuss. Paid almost 350usd a night for this and i am very discouraged.
Is this normal for san francisco or hotels? Last time i stayed in grand hyatt and although the rooms were older, it definitely was not this bare.
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