Vienna to Paris. Being late for my planned flight I needed to find an alternative solution to get from Vienna to Paris. Last minute prices for Austrian and Air France began from 200 Euro, but Level cost just 130, so I took it. The website was very basic, but let me easily purchase my ticket and obtain mobile boarding pass absolutely trouble free. Their cabin bag rules are confusing. For European flights they allow 20 cm "thick" wheeled bag, but advertise intercontinental allowance which is 23 cm. Be careful since at the gate they put frame to check size and scale to check weight. Flight was delayed by 1 hr with no explanation. Gate staff (third party) were there but didn't have real time info as well. Their web site doesn't have flight status function at all. When plane finally arrived and we were able to board, it appeared to be A321, heavily used, not so heavily cleaned, with some broken tables. The legroom was generous. The plane was 1/5 full. The lights were off during the whole flight (we landed at 9 pm). The in-flight service was the highest grade of nothing special. Explanations for the reason of delay had been never given. They made 2 passes with trolley back and fourth along the aisle in total darkness and in total silence, and that probably was an attempt of food and drink sales service (no announcement about it). I hadn't noticed anyone buying something. So in such a strange way was I able to try and test what IAG and Willy Walsh have on offer now. The good news were the legroom and the fact they saved my plans for the next day. The bad news were that with such a bizarre schedule (3 times a week at different times of the day), such prices and such a lack of in-flight service, and such confusing cabin bag rules I wouldn't be able to find a good reason to include them into my plans.
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