Arrived at Bahia at 230pm and understood when room was not ready since check-in was at 4pm. Had requested a quiet room. Came back at 3pm and informed by person working the front desk that a 3rd floor room was ready but if I wanted wait there would be a quieter room on the 4th floor. So I decided to wait. They stated they would call me on my cell when the room was ready. When I came back at 3:56pm, a room on the 3rd floor was ready. I informed a new front desk person about the conversation I had earlier. I waited to speak with the original one I had spoken with. She informed me that she had never told me that. She then go the manager, Heather, who basically said that I lied. That the employee was denying that she had said that. And so she was not sure what to believe. Why would I wait a room that was ready if she had not said that. It is not a quiet room. The people above me are loud. The doors slam all night. The sliding door out to the balcony is loud. This is not a very friendly hotel. No is it a very respectful hotel.
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