We took out a phone contract for my son 2 years ago. After speaking to staff about our budget, we were advised which phone to have that would suit his needs. After a month, there was not enough memory on the phone and even with an additional SD card this didnt help. He ended up having his dad's old phone so he could play games on it while we still paid the contract.
Then when we went into the store we found the monthly contract ended 2 months earlier than we thought and was told that the additional money we paid was lost. We have other phones with other network providers - tesco and they automatically reduce your payments when the contract has ended.
Staff were not helpful with limited knowledge. I'll not go there again.
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