This place is huge, too huge for it's own good. It feels hollow and cold. The front desk staff were consistently slow, unresponsive, and acted as if they were doing you a favor by checking you in. My friend entered her room to discover someone else's items in the room. Clearly the room had not been cleaned yet. They did not apologize when we went down to ask for another room. There were so many people always milling about the lobby and waiting in line that it was always time consuming apporaching the desk for anything. I did not like the double doors on the bathroom as it opened up into the hallway area and took up space. The decor was unappealing.
hotel reviews