I have taken flight with my family from Srinagar to Pune I5 737. Flight details was there will be 35 minutes halt at Delhi airport and Pune passenger will not be allowed to off board. When flight landed at Delhi air hostess announced that Pune passengers need to contact ground staff. We were total 8 Pune passengers which include kid of 2.5 yrs and senior citizens also. Ground staff told us that we have to off board and take another flight of AirAsia which will take off at 22.50 and handed us another ticket. The Srinagar flight landed at 22.20 then they take us from bus to exit and asked us to go from internal transfer with again all handbag checking. At ticket scanning the new tickets which they handed from that 2 tickets were not scanning and throwing some error in their system. So we have to wait there for 10 minute to get the clearance. After that ground staff was asking us to run till gate number 49 to get into another flight. With us as mention having senior citizens and also a kid, literally we had to run with all our hand bags. At gate 49 AirAsia person was saying to us that previous flight do not have that much of capacity. This is the worst management I have seen till now they are not aware about their flight capacity and asking passengers to take another flight in mid of journey. Thank you Air Asia for this pathetic experience and we will not travel with you any more.
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