OK, I start by saying I feel sort of bad that I have not been able to write better reviews for Hilton properties lately. It is where I stay the most, because I have a multitude of points, and of course Kimpton is not in every city...YET. But Hilton, what has happened? You seem to be cheeping out lately. I won't review my other reviews, but check them out. As for this property, let me start with the AMAZING staff!! They were great from check-in (by name greeting, free bottled water, free bar drink coupon) to the late check-out that they didn't even blink over when I requested. Dinner at the restaurant was excellent and again the staff there was so friendly and professional. I would absolutely rate this property 5 stars based on the staff.
However, I have to rate the room, since that is really what we all pay for.
Bed - comfortable
Bath amenities (soap, shampoo, etc) - good
TV - probably good when it was new in......1987 maybe? Seriously....Tube TV's??? Come on Hilton spring for the flat screen!! But even that and its loud buzzing was not enough to lower the rating more than half a star. Then came the morning shower. I thought maybe I didn't turn it up enough, but oh no....it was full power. The trickle was so bad that I had to move all the way to the wall and be completely under the spout to get fully wet. Very FRUSTRATING!!
I am also frustrated, because I really wanted to rate this experience high for my most visited brand, but it just aint happenin.
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