The flatotel has spectacular photos online and it looks quite posh...maybe there is one room that looks like this...
Advertised as the hotel with the biggest rooms....this is true, but what's the point when they are so empty!? No pictures, no nothing...just a bed and wardrobe....and poor lighting!! Perfectly nice and clean but not quite what they make it out to be.
When we checked in, we were asked if they could take a copy of our credit card (in England, they normally deduct £1 to check it works) - but to our surprise they didn't say anything, but deducted $250....to which they didn't tell us! Therefore a piece of advice, use a credit card and NOT a debit card!!
A 'buffet' breakfast was complimentary....we were pleased about this as it had not been expected. As for the buffet....well it was rarely full of food and not much choice...a few overcooked bagels and some croissants...perfect as it was complimentary! but...yes they expected a tip....which we refused to give as the tables were never cleaned and the waiters didn't really do anything...it was self-service after all! :-)
Overall, it was not a bad stay....just a few things, a bit of false advertising....
ps - it was a PERFECT location for tourists!!! Central to times square!
hotel reviews