I spent about 4 days here during a convention and it was a nice stay. I found the hotel staff was very pleasant and helpful but it's definitely an older hotel. The bathroom although relativity clean it had several apparent repairs that were visible along with some areas that were not so clean. The toilet had a drainage issues and I was afraid to flush more than a tissue down it. Housekeeping forgot to leave towels after my first night and basically only made the bed as the wastepaper baskets were skipped a couple of days. I guess I was expecting a bit more from a Crown Plaza because I have stayed at hotels less than half the cost that had a much more modern room facility and housekeeping was a bit more sharp
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