We stayed for three nights for a family Spring Break trip, April 10-13, 2012. This hotel has it all and at a very reasonable (for NYC) price! It is super clean, well-kept and comfortable with terrific staff - especially loved Nicholas and Daniel, who were so helpful right from the start!! Every time we asked for directions or recommendations of where to go, we received an enthusiastic and prompt response. When we needed a taxi, it was quickly hailed for us and our bags loaded for us.
Our room was not ready when we checked in around noon when our train arrived. They quickly and efficiently wisked our bags away to tag and store, led us to restroom facilities and moved us on our way to begin exploring the city! When we returned at 5:00, our room was ready, bags quickly gotten for us and we headed to our room.
The rooms are not spacious (nothing in NYC is!), but very accomodating with free high speed internet, a large refrigerator/freezer with an icemaker, cooktop, microwave and even a dishwasher! I do wish they offered Queen sized beds (although not sure they'd fit!) or an option of a King with a sleeper sofa. Sleeping in 2 doubles was a bit challenging (my husband is quite tall, so I ended up sleeping with my daughter).
Breakfast is free daily (arrive early for best seating) and is well organized, with fresh, plentiful food. This is not like some hotels that allow the food to dwindle and run out as the end of breakfast approaches! There is also a weeknight "happy hour" with food and drinks. Not sure if this is every night, but we were there Tues - Friday and it happened each night of our stay. They also have a great laundry facility, free of charge (including laundry soap) which was so nice since this was the second leg of our trip.
In response to some of the negatives some others have mentioned ... elevators do take a while (we waited as much as 10 minutes), so you just have to plan for that time. There's nothing the hotel can really do to change it and it's a minimal problem in the whole scheme of things. Also, some comments on the location being near the bus terminal, parole board and adult stores. It really doesn't matter ... the plus is that it is so close to Times Square, the Theater District and the subway stops. No matter where you are in a big city, you really shouldn't walk alone, so no different here ...
Terrific place to stay ... we will be back !!
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