We booked this hotel after reading all the super positive reviews here on TripAdvisor, and after viewing the hotel's own website...
We were disappointed.
The pros: Great location in the Marina District with great restaurants and the waterfront within short walking distance. We loved the Marina neighborhood and loved being away from the more touristed areas of the city. The hotel is perky, pretty and fun--on the outside. Good quality bagels and pastries and fresh bananas for breakfast. We did enjoy this morning meal.
The cons: We had a room with 2 full beds (not 2 queens). Bedding was average, not the best comfort. Really, this hotel was only comfortable for the 2 nights we stayed there. The room was fairly small, the bathroom: very small. Also, the bathroom was in sorry shape, with rust evident and a worn, small shelf. No hand-held shower. Really, the bathroom reminded me of college apartment digs. Quirky and funky can be okay, but when I travel, I want to feel comfortable and clean in the bathroom.
The front desk guys were young, and a bit cavalier to my taste. I mean, they were nice enough... There was just not a level of professionalism that let me feel I was in competent hands.
Overall, this is a good choice for a quick visit...nothing to get too excited about. I traveled with my husband and young daughter. I don't know what all the fuss is regarding this being the best family choice in SanFran.
I don't mean to be a nay-sayer...We simply didn't find this to be the outstanding place it is hyped as. Happy Travels!
hotel reviews