There were many good things about this hotel and very few drawbacks.
The good:
The location is convenient if you want to be somewhat away from the hubbub yet close engough to "commute" to attractions or businesses. There are two major subway stops within two blocks. Exit the hotel, turn right to 6th ave, turn left, and crossing 33rd, there is an entrance to Herald Square Subway/PATH trains. NYC Subway lines B,D,F,M. Exit the hotel, turn left to 7th ave, turn right, and crossing 33rd again, you are in Penn Station which is the hub for AMTRAK, LIRR, and NYC Subway 1,2,3,7,R,N,Q. You can go ANYWHERE in NYC with these two stops with never more than one transfer. Buy the 7 day unlimited pass. We were there for 5 days, and estimated that we made money on it after day 4. Plus, we "tipped" the cards as part of our normal tip to the front desk clerk when she got our bags for us. She seemed very thankful since there were still two full days left on the cards.
Cafe R across the street. As others have said, the breakfast is kind of a pain in the butt. It's a small area and it's crowded. The food quality was always good, but a couple days we just didn't want to deal with it. Cafe R across the street was awesome. A.) they sold EVERYTHING and ANYTHING you could want for food, and it was mostly freshly made. B.) they seemed to be open 24 hours because they were always open when we needed them.
Drawbacks: And none of these would preclude me from considering this hotel again.
A.) Although there were only 8 rooms/floor, it seemed loud to me. Not street noise loud, but hotel activity loud.
B.) No service elevators for the staff to use. This causes EXTREMELY long delays in getting to the lobby. It is best if you stay on a high floor so you can get on the elevator first. There are only two elevators for all 18 or 19 floors.
We had no issues with housekeeping or the facilities at all. It was a very enjoyable visit.
hotel reviews