Disappointed in this hotel. Service was adequate. Concierge was never at his desk for advice. Front desk always seemed very busy but extra staff ignored waiting customers. No bellhop. Despite telling the hotel it was our 25th wedding anniversary, we were only given a very small room with a double bed. (This is the 1st time in the USA we have had anything smaller than a kingsize.) Room so small we could only open 1 suitcase. An overpriced minibar took up a lot of room space and if you pick up a product and put it back, it will still charge you! - so need to queue up at reception to tell them to remove the charge and room keys stopped working so had to queue up again to have them changed. Turn down service was forgotten on the 2nd day and the bath/tea products were not replaced. Room had no view and was very noisy with an air conditioning unit outside that kept going all night. BUT despite all this, the location is brilliant as other people have said. The French bistro next door is well worth a visit. So I wouldn't go back to this hotel again but I would return to this location.
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