I waited in Port Harcourt airport for 10 hrs for a flight and we were never told a thing by Arik reps. The same I fly very frequently and I have not seen a worse airline. First you can't track the flights which wouldn't be so bad if there were any employees or a desk to find out what is going on but there isn't. In our case the flight was delayed 11 hrs. When we all showed up at the gate 11 hrs later our plane was no where to be seen and we waited with no information for another 2 hours. On our flight from NY to Lagos the planes air system was not switched on until we left the gate. The crew at least in my section did a good job to take care of us. On our flight from Lagos which was finally located and some crew from the airport loaded us on the plane there was no water soap or paper in the bathrooms. Half of the food was missing. On my return flight when I got to the airport I was told the connecting flight I was booked on does not even connect with the flight to NY in Lagos and doesn't leave for another 5 hours and that I could try again 2 days later but the same thing would probably happen. So they booked a flight connection that doesn't exist! I spent $1900 on a new flight out of SL on Brussels.
airlines reviews