My girlfriends and I felt the hotel was just fine. We were concerned despite all the reviews. I was pleasantly surprised. It was not the nicest place I have stayed but by far not the worst. It was very clean, and comfortable even for 4 women. We had to call for more towels and recieved them quickly. They continued to leave us a stack of extras. We did not eat in the cafe' below but the food smelled yummy. We had the bellman take our luggage up from storage and they were there within 15 minutes. I would certainly consider staying there again. The location is great. Walk straight down the street to Times Square. Carnegie Hall is across the street, Central Park is 2 blocks away. The shops on 5th is great shopping at 2 streets over.
The staff was friendly and helpful.
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