Arrived the hotel prior to check in time, the friendly receptionist was kind enough to let us check in early. However the room we were allocated was on the 16th floor right next to the elevator. And it was a interconnectiong room with a non-sound proof door, so you can hear what channel TV next door was watching. We were too tired to complaint until much later the day, we realised that during the day the elevator seems okay but at night it made a weird loud noise consistently all night, it was impossible for anyone to sleep, so we called the reception, they seems aware the noise problem on the 16th floor, and immediately moved us to 4th floor, far away from the elevator which we really appreciated.
The 2nd night we were there, the fire alarm went off in the midnight. It was not uncommon in a hotel, and most time it was false alarm, however the delayed announcement over the radio was quite confusing, and the reception line was unable to get through, so we were quite worried, so were a lot other people.
The hotel lobby was very dark but I guess it was the theme they were going for.
And i think it must be an American thing, the room does not come with complimentary tea & coffee maker, so you cant make a cup of tea in the cold winter night. not the hotel prob, just FYI.
Otherwise, the hotel was in a good location with lots restaurant near by, walking distance to union square and the market street.
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