We have been going to Barton Creek since the mid 1980's and always had high marks for the resort.The last 3 years we have stayed at Barton Creek with 3-4 couples on pleasure and always enjoyed our stay until last week. The hotel rooms and have always been fabulous and the golf courses superb-no different this time. We are now thinking differently about where we will go next year for other reasons.
This visit we had issues with the service, billing and food
Spa- 1.Hostess was rude and inconsiderate. Not very courteous
Massage specialist was incompetent and did not know had to treat one guest in our party. Mid way through the session she quit the session for fear of injury.
Food- Several in our group ordered a bone-in ribeye at $42 which came out very tough. Many of us did not finish our meal. The scallop potatoes were under-cooked. For a $600 meal we were all very disappointed. On a positive note their breakfast buffet is fabulous.
Billing- We bought packages and were over-billed on several occasions. When your on vacation you don't like to watch every charge. Fortunately the staff worked with us to get corrected. Be careful when you get a package deal...
We are now considering Horsebay or San Antonio as alternatives for next year.. Hope Barton Creek corrects the issues.
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