The hotel has a historic charm. I stayed at this hotel while attending a conference there. The size of the hotel made it a very convenient conference venue. It was so easy to go back and forth between my room and the conference rooms on the second floor and the lobby. The front desk, bell and concierge staff were very helpful and friendly. I ordered room service, which I was extremely pleased with. I also ate in the tavern restaurant, which I also very much liked. The location was prime, a one block walk to the 16th Street Mall shops, restaurants, free shuttle, and also a short walk to attractions such as Lodo, the Capitol building and Mint. There was no gift shop, which I usually visit. Although there are nearby stores. I did not try the afternoon tea in the center of the lobby, but it looked very scrumptious and inviting.
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