We stayed at The Muse as we like Kimpton hotels. The location is perfect for Times Square and Midtown.
Unfortunately we arrived a day before hurricane Sandy and we suspect this may have impacted on some elements of customer service. The room (1211) was of a good size for NYC. It was a corner room with 4 windows although nothing much to see other than the backs of various buildings.
We used the hotel's restaurant NIOS for several breakfasts but felt it was a little expensive for what was provided and the quality of service varied from excellent to just adequate.
The hotel was very full when we were there due to many locals being evacuated from their homes due to the hurricane and we realise this potentially impacted on service levels. However, Willy the doorman was an absolute star through it all.
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