I have to say that this Hotel has one of the biggest rooms in NYC Hotel standards. The only other Hotel I can think of that has similar rooms is the London NYC. The service is superb and the staff really do go the extra mile to make your stay a pleasant one. I can vouch for that as I encountered a bit of a problem where someone probably threw up right out side our hall and left a disgusting smell that reached into my room or there were piping issues. I complained a couple of times and the staff were attentive especially the Night Manager at that time. I received a room upgrade which is way larger than the one that I was in (thumbs up). The main inconvenience was that I had to pack up my things and movie right in the middle of my stay.
Please keep in mind that this hotel is targeted towards the young and hip! I love that scene. Be prepared for loud music coming from other rooms and noisy hallways at night. The hotel does house one of the top lounges in the City. However, I highly recommend that you complain if you hear any loud noise or music, like I said earlier the staff acts quickly.
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