I made the reservation through there own website and down loaded the driving instructions from La to the hotel in Sa Diego. I was very pissed after looking for Hawthorne Street as I drove throught SD on the main highway, going 13 miles past the downtown area to call the hotel and be told the driving directions on there web site were in error. When I finally found the hotel, the front desk acknoledged the error on there site and were amused at my anger. They said management had been told about the error by many guests but it was not yet corrected. I then was told they just switched to only valet parking in there garage and there was no parking allowed on the street. I went up to the room, which was not very nice. To turn on the A/C I had to go down on my knees since they had installed a window A/C unit at floor level that had it's control panel on the lower corner. Stupid! Rugs were dirty; toilet seat was broken; shower head was broken; no stopper in the sink which was located in the room; more furniture than the room could accomidate, but no closet. You had a mid sized wardrobe in which even my shirts were to long. Just strange and I had to pay a double rate because they were sold out the first of two nights. Guest computer access at $.50 cents a minute for a boarding pass. No comp breakfast or anything else included in the rate. I tried to check out this hotel on Trip Advisor before booking, but could not find it listed, to my regreat. I had no apoligy upon checkout and was glad to leave. Mel Heifetz
hotel reviews