My husband and I are here from Houston, Tx for business. When we arrived inside, we noticed that the hotel has an old scent to it. At Check in, we were not told where our room was located or where the elevators were. We made it to our floor and noticed that the carpet and walls are dirty--In the room trying to order room service, the phones in the room were not working-- Went to front desk to order room service and was told to call the main number and I will be transferred to room service. But because I knew my order, it was ok to place it at the front desk-- Engineering came pressed buttons on the phone, tapped it, unplugged it, plugged it back....there is another phone in the room that works if the button doesn't get stuck! We received cold food on dirty plates. Booked for 2 nights, but leaving first thing in the morning. I will never come to this place again!!!
hotel reviews