This review is for the pharmacy only.\n\nI get to the counter and there is another customer staring at me, so I try to discreetly say my name and I am here for my rx ( because who needs this other busybody with nothing to do hearing my business?) The surly white-haired man in the blue costco jacket named Russ whose title says, Cashier, stares at me and barks, somber-faced, I CAN'T HEAR YOU. LAST NAME? Then proceeds to tell me that there are 500 rxs being processed and mine will be a while. I called 1/2 h ago??? So they did get it ready, but he again reprimanded me because I wanted to use their discount program, as my insurance doesnt allow me to use costco. I asked him, why do you need to redo paperwork. ..did the dr put my insurance info on the e-rx? I HAVE NO CLUE (more barking). I made note that they are right next to the hearing aid counter as I sat down to wait. Todd the pharmacist was happy and kind. He is the only reason I bumped them from 1 star to 2. Russ, buddy, time to retire and get that hearing-aid rx filled right there at your local costco.
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