The ony positive about this hotel were the "bee" bath products. Grab your walking shoes if you would like to go downtown for dinner or to visit Monument Circle. Checking in with "Chad in Charge" was quite the experience with his condescending and less-than-helpful attitude. (He even disciplined the other front desk clerk in front of us.) The valets should be reclassified. They knew nothing about hotel hospitality and needed training regarding the need to greet every customer with genuine enthusiasm. Our Priceline room (503) was located across from the vending/ice area and near the elevator. The seemingly constant melodies of ice dropping, elevators dining, and loud voices made sleep an impossibility. When the front desk was contacted about the problem, we were advised there was no other availability even though only one third of the parking lot was filled with cars. The bathroom had not been thoroughly cleaned in a while, and the furnishings were outdated. The hallways and elevators desperately need vacuuming. An empty can of Red Bull went up and down with us on the elevator from the time we checked in until we checked out. Take my advice - Be careful not to stay her. Stay at the Mariott on the canal for a better location and view.
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