I booked hotel for a conference trip since it is close to the river walk and cheaper than the ritzy nearby hotels. Shame on me for thinking that this hotel would be average when it was below average. Front desk and staff a bit grumpy all the time, bathroom of room filthy (hair, blood, and a leaky faucet to the tub...) Thank goodness. The bed seemed clean and was comfy to sleep on. The noise from the street level is loud on weekend nights...I agree with pervious posters about this. Also,one morning, before my big presentation, they were supposed to send a wake up call to my room and did not. Then, when sightseeing, I asked the desk and concierge which bus went to the zoo..they didn't know...I looked it up, it is the number 7...when I asked where the bus stop was all they could do was guess, leading me on a 1mile goose chase. (Bus was near front of mall by Alamo, not any of the places they told me to go!)
OK, sounds like I am being picky? I had a po boy sandwich in their restaurant only to find a huge nasty hair in it. they apologized and did not charge me but it was so gross.
THis is really a budget hotel and the only ups are the location, the bed quality, and the free paper in the lobby each day. buyer beware.........
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