I'm a Platinum member of Fairmont President's club, their highest level. But I can say that the service here isn't what I expected. The bellmen at the front didn't even ask if they could help me get my bags out of my car. They just let me get them myself then held the front door open.
On checkout, I realized that i had been billed $16 for a 2 minute call to an adjacent state which I thought was a toll free number. The front desk attendant acted like he was doing me a big favor by dropping it down to half. Then when I reviewed my credit card statement, a few days later, the hotel had charged me for mini bar items when I never even opened it. This is the third time in a row I've been charged for refreshments I never consumed at this hotel. Nothing big here, but I expect more from a $400 per night Fairmont property.
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