The staff are trying, I think. And it's almost working, but not quite.
Pros:
-Good, safe location - across street from Episcopal Cathedral
-Staff were very friendly and accommodating
-Spacious room - studio suite, 550 sq. ft., with small kitchenette and fridge
-Quiet except for the casino night revelers rolling back to their rooms at 2am
-Very comfortable bedding
-Sumptuous breakfast
-When reserving, we were offered a chance to upgrade at a reduced rate, the result of which would be disclosed to us at check-in. After checking in, I remembered the upgrade opportunity and asked about it. The agent graciously upgraded us to the studio suite at no additional charge.
Cons:
-We got lucky at check-in (4pm) as only one agent at desk. When we finished checking in there was a line about 12 deep behind us.
-Rooms not terribly clean - carpet mostly. Room was heavily scented - coconut or something
-Closet safe was just sitting on shelf - not bolted in
-No shampoo in bathroom - conditioner and lotion only
-Breakfast area not very clean - carpet again - possibly due to aforementioned party function
-A great deal of event commotion, but not to the point of complaint
The Devil is in the details. A bit more attention to the details and I think the Magnolia might have a winner.
FYI Parking is $24 - not a complaint - just an observation.
Bottom line: We are clean freaks. To that end I would rate the Magnolia 3 1/2 stars. Sine that is not possible, I will give the Magnolia the benefit of the doubt and assign four stars to my rating. I would stay again given the same price point and upgrade.
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