In 30 years of traveling for business, staying at this hotel was the worst experience I have ever had. Never have I witnessed such bad service. It seems that the employees who work there enjoy being rude and always have a "no" instead of trying to fix a problem. Business must be really good!
The front desk will not let you talk to the manager and they just look at you and say "We can't do it". Additionally, my room was filthy. What a horrible experience.
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