We stayed here because we were being collected from outside the hotel to go on a coach tour. Having just left the Bellagio, Las Vegas, this was a real shock! The lobby is quite nice and the staff were very friendly but the corridors are dark and badly in need of decoration. We actually laughed about the room as although it was clean, half the door panel into the children's room was hanging off, one of the remote controls was missing and the batteries in the other one needed replacing, the bathroom was so small you could barely shut the door and turn round, the adhesive round the very small bath was old and dirty, the grout had mildew, the small glass shelf above the sink was sloping, the glasses were plastic cups and when I plugged in the hairdryer, all the lights fused. However, the maintenance guy fixed the problem in about 20 minutes. The hotel is in the centre of Times Square and I do agree that you don't go to New York to sit in a bedroom but I think that buckets of money needs spending on this place. It is reasonably priced for its location but I would have been disappointed if this was my hotel for the whole time I was in New York. Also, it says there is room service but there isn't.
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