As a Platinum IC hotels, it was just obvious for me to reserve this hotel. An arrogant attitude of a receptionist was not the best welcoming. The lobby is amazingly beautiful and was decorated with cherry blossom. The room was so tiny and has an old not updated look. I was shocked. This was nothing like I imagine. I have never been in a holiday inn express' room , which is the lowest level n the IC hotels, and the intercontinental is considered as the highest one, which had such an awful ambience. I asked to change the room , but the receptionist refused. I wanted to leave the hotel and she couldn't care less. Eventually, the the assistant manager changed the room to a much nicer one. All of a sudden, they did have nicer, more updated rooms and bathrooms, and bigger ones. If you wanted to take a chance which of the rooms you are going to have, go ahead.
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