My wife and I just returned from a last minute trip to Boston for the weekend. We had an enjoyable stay here last year so we choose this hotel again. We however were not completely pleased with it the second time around.
We stayed in an executive suite on the North Tower. The room itself was just ok, had a beautiful view of the side of a building. When we first walked in, the room sorta smelled like mildew. The bathroom was TINY!! Like if you were sitting on the toilet and someone opened the door, you'd break a knee cap tiny. There was one other thing that really had me crazy. The first night we noticed that the air wasn't really blowing out of the A/C unit very well. Working for a large OEM for the HVAC industry I couldn't help myself but to look into it. My wife wasn't too pleased but I had to see what was up. The cover came off very easily and I was shocked at what I found. The air filter looked like it hadn't been changed in years, the fan itself looked like it had never been cleaned. There was a thick coating of dust, lint and whatever else on everything. A little word of advice, you need to clean your A/C units if you want them to work properly. Chances are, this is what made the room smell. Didn't bother to say anything. Having customers back in New York that are hotels, I'm sure they weren't going to clean it that day.
I'm a SPG preferred guest and I still enjoy the SPG properties. I still highly recommend SPG, this is the first time in a long time I've had an issue with my room. I will be back to Boston, just don't know if this hotel will be our choice.
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