Denpasar to Kuala Lumpur. We feel like the airline has been very unfair to us and so will not be looking to fly with them again. The main reason is that we were charged extortionate prices for luggage check in despite having no other option. We could not add luggage on their website, and even if we could, they would not only accept Indonesian cards for payment so we had to use an alternative booking site which gave us no option to add luggage in advance. Then when we turn up and we were charged outrageous prices, more than I've ever paid before. We complained to absolutely no sympathy. Very unhappy with the experience. Will not be looking to fly again with Lion Air.
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