I proceeded reluctantly with my friends to eat at Souled Out I've been there before was never impressed. Well this time I was for sure unimpressed and here is the reason why. I ordered a cheese burger can't mess that up correct will wrong. The server asked how I would like it done. I said Medium! When I got my cheese burger number one I could tell the cheese WAS NOT melted that in its self is a mortal sin! Next I took a bite into the burger and it was RAW inside, therefore I cut the burger in half to make sure and lord and behold it was raw. It was confirmed by my friend whom I was having lunch with. I called the server and I said this is raw, she said its medium! I don't think so I made it a point that its raw. She called the manager and he agreed it was raw, to my horror he want ed to recook the same burger!!! What I said you give me a new one!!! how tacky is that taking a bite out of a burger and cut in half and recooked! Then he proceed to tell me that it would take a long time for a new one, wanting me to back down for my recooked version of the cheese burger. I told him I got all day so get me a new ONE! about 20 mins later the new one came and it was only ok, but the Cheese was STILL NOT MELTED! take a pass on this place.
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