To start, I went to the podium before the flight to see if I could get priority boarding because I’m on crutches with a broken leg and they denied it. They changed airports on us from SNA to LAX after I specifically planned this trip around avoiding LAX because of my broken leg. Breeze is labelled as terminal 1 but once you’re in the terminal there’s no direction to actually get to your gate (my app and boarding pass said TBD for the gate far after I talked to people to figure it out). Let me give you a hint, you have to walk a ways to find a tram that takes you to another gate. You should talk to someone because there’s no labelling. Flight was delayed two hours to depart at 10 instead of 8. I’m not mad about that part. Everyone was at the gate waiting and about 10 minutes after boarding was suppose to start they said the flight was delayed for another two hours. Four hours total! We weren’t given any reason and one person said this was unacceptable so they said over the intercom they’d call law enforcement to the gate if needed. Grow up. Can’t say I’m flying Breeze again, very unprofessional. Just cancel the flight so I can go home and get some rest.
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