The restaurant, and the less expensive bar restaurant were excellent. The decor has a Asian elegance to it.
A few annoying nits...
#1. When we arrived the hotel clerk said our reservation had been cancelled. (What?)
I told her there must be a mistake because I had just checked it the day before!
But the female clerk kept shaking her head and telling me I was wrong. I didn't have a paper copy of my reservation and asked to login using my laptop to view my Booking.com account. However, the clerk said you have to be signed into a room to get internet access. Fortunately, my father-in-law was checking in at the same time and he let me use his account. I logged on, and showed the clerk the reservation I had made.
*Magically she then found our lost reservation.* I asked for an explanation but was given none. For the price of our stay, I would have greatly appreciated an apology for the time wasted and the super-aggravation.
#2 I asked for a room with a nice view. The clerk said they don't have any rooms with a view. Ours looked across at another hotel where you can see people very clearly in their rooms. Not the view I was looking for (see photo).
#3. Our stay was three days. I asked for a top sheet and blanket in addition to the duvet. By the third night, and after several phone calls, they finally got it right.
#4. They need to renovate the bathrooms. The combo tub-shower is very old and tricky to climb in and out of.
hotel reviews