I sent my iPhone 11 in and I’d checked it prior to sending. There were no scratches anywhere and it was in excellent condition. Once received, Mazuma advised that I had more than 3 minor scratches on the screen so my offer was lowered. I was confused as I’d checked it, it had been kept in a case and had a screen protector on. I presumed I’d missed something and accepted the offer, but reading the poor reviews I now think I was conned.
I’ve uses Mazuma numerous times and trusted them to be fair, but won’t use again. I’ve given 2 stars for fast payment.
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