If you have kids or low expectations of hotels, this one will suffice. We chose this due to the suite and breakfast for the kids, but our first room was really small (along with a large gap between the carpet and hardwood floor and a cracked ceiling light) so we requested to be moved. The next room was larger, but really odd shaped like they were unsure what to do with the extra space. The rooms are also very outdated and could use a facelift. The breakfast was very average and didn't last long. There were two treadmills in the "exercise room", but one was broken and another guest was on the other one. We were told we could go to the Conrad across the street and use their exercise equipment, but we chose not to. (why not have your own equipment that works....?) The only real positive in our experience was the location and staff, who were friendly and helpful. We will not stay here again. We have previously and will in the future find higher quality hotels on our next trip to Chicago.
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