We stayed here in January and it was just average. The decor was nonexistent (which I don't really care about but it was just so bare), we didn't have washcloths the first day, one elevator was out of service and the others were SLOW. The second day the housekeeper didn't replace all of the bath items and left both decaf coffees and no regular. It was quite noisy too. The bathroom blinds were all bent and it just looked ugly.
Maybe we got a crappy room since we had purchased donated gift certificates at a silent auction...don't know. They also screwed all of those payments up and charged my fiance strange charges on his credit card, which took days for him to straighten out.
Wouldn't stay at an Omni again. Westin has much superior beds and customer service.
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