I'll start with the bad. As other posters have noted the hall noise is pretty bad. Don't expect to sleep beyond 6AM. The doors slam shut with a VERY loud metallic click, so when your neighbor goes for breakfast, you'll know it immediately. To a point where the wall actually shakes if the person next to you closes their door.
Second bad, the heat/ac unit. It is a motel type unit on a thermostat. The vents are not adjustable and the low fan isn't very low. The rooms are kind of small so when it starts up you get a gale force wind blowing right over the bed. And it is loud. We have had to leave it off at night.
The medium. The rooms are kind of small but not at all bad for New York City. A single queen bed would have been more suitable for the space.
The good. The room is VERY clean and fresh. Bathroom is good, bed great, staff helpful. My wife says the breakfast is quite good. We are on the top floor so I can't say if you'd get any noise from above but the sound deadening between the room (except for the doors) is great. Outside noise for New York City is good. We have a nice city view.
The great. Location. We took the train to Penn Station and it was about a 10 minute walk here. Times Square is close, the Empire State Building is practically next door.
One other thing we have noticed were VERY large crowds in the lobby at certain times of the day. Don't know what they were doing, sort of milling around with tons of baggage. Maybe tour groups getting checked in. Check in could be tedious if you hit the wrong time. My wife also said breakfast can get very busy.
Overall a I am satisfied, expensive (but this is NYC) and the door issue was pretty annoying.
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