Update: in reply to Bark.com's response. I am seeking help via STS however I have no direct proof of breach of contract as you refuse to allow me access to MY messages which has the trader agreeing to a work spec. I find your well wishes insulting and I do not expect or have suggested that you vet all traders that register with Bark just assist customers with the information to which they are entitled to. Today I received an email from Bark which included all my emails requesting access to my messages and your replies, why? This is not what I need
I hired a fencing company to remove a hedge and replace with a fence and install an access hatch in my decking and add a step. The company did install a fence and the access hatch. However they have left the hedge, rusted wire fencing and 4 lumps of concrete they removed in my small garden. They also have left a large wallk through gap in the hedge that runs alongside the main road rendering my property less secure than when they started. Having got no response from the contractor I contacted Bark to send me the full messages between myself and the fencers as I discovered that I am unable to scroll down and see the whole conversation which included the work spec, quote and agreement. After initially agreeing not only did they advise they cannot directly help but they closed the job and I'm now unable to view anything! This is my information, my conversation and I should be entitled to access this information which would prove a breach of contract. They have enabled a company to con a person with limited mobility out of £1000 who will have to pay someone else to remove the rubbish. I DO NOT recommend hiring via Bark.com
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