The Raffaello is a small, boutique hotel centrally located on Delaware off Michigan Avenue (Magnificent Mile). I have stayed at this hotel on numerous occasions with mostly good reviews to report. This visit, I stayed in the "deluxe king" suite. Here are my observations in no particular order:
- The suite was clean and well-appointed; the bedding was good and high-end linens.
- The hotel - although in an older building - has been renovated with minimal, modern design / furniture / fixtures.
- The suite was nice for sleeping as the bedroom is in separate, closed off room - away from any hallway noise.
- On an earlier visit, my room was near the elevator and maids' closet: request to stay away from that area if you are a light sleeper. It can be very noisy in the morning.
- The staff is friendly and helpful.
- During the daytime, the elevators can be a bit slow (only 2 elevators service the hotel).
- A recommendation to management: make your wi-fi free for suite customers (at least); I realize that other hotels in the area also charge for internet service ... it might give you a small edge over the competition. It would be a nice amenity.
- Tip: hotel parking is very expensive: if you have a car, there are numerous cheaper public lots nearby.
- Housekeeping was very quick at responding to requests.
- I didn't use the fitness room or business center during my stays there.
- The hotel is on a quiet block away from the busy traffic on Michigan.
- Overall, a nice hotel & pleasant stay.
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