Hi Everybody,I went from The Datai Langkawi to see the sunset after few people suggested that the CBar at Pelangi Meritus is really nice place to enjoy, which is truth, but apart of the sunset all went wrong.1) we choose our table and were waiting for a service staff for 30 minutes2)service staff bring the menu.. to return another 20 minute to take the order3) 20 minutes to bring our drinks which were not served cold and the ice was half melted4) payment 30 minutes and at the end the waiter bring my credit card to another tableFrom arrival till the end we were served by 4different waiters, all of them without a clue of 5star hotel service, the manager's excuse was they are busy..maybe 20 guest is far to much for him?!I love the setup of the whole bar and sunset, even my guest did really enjoy, but such an embarrassment which the Pelangi service delivered is unacceptable and really disappointing.Hope the managment can look into this matter so the guest can enjoy their facilities including a 5star service which they paying for.
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