Let's start with the pros: very friendly, courteous staff. quite comfortable beds. long, roomy work desk. surprisingly quiet in the evening for having so many guests. and as everybody else has said, the lobby and downstairs common areas look great. modern but very tasteful and well appointed. wifi in the room was probably the fastest hotel internet speed i have ever had (worth the $13/day).
The things that made me uncomfortable: poorly lit uncovered parking lot ($10/night). did NOT feel safe at night outside. the hallways were way too dark (and gloomy). and that at check-in, the staff was discussing a recent rash of room theft. not a professional conversation to be having in front of a guest. I really wanted to turn around and leave.
Random annoyances: construction noise promptly started going at 7am (I know, it's not the hotels fault, but fyi, it's loud). housekeeping blared loud music while cleaning the nearby rooms over the sound of the tv in the morning (and i only turned on the tv to try to muffle the sound of the music). also, they were not using doorstops/doorwedges, so every time they went to their carts, the door slammed shut. and it happened over and over and over again. it made me feel unwelcome, and my patronage unappreciated. so i packed my bags, checked out and now i am comfortably and happily down the street at the Westin.
Bottom line: Not for ladies staying alone or families with small children. There are better Starwood hotels in the area for around the same price.
hotel reviews