When we booked the Novotel in Time Square I thought great, can't wait to get there. I have stayed in Novotel's before and think of this brand as quite high. My first impression of the lobby was new and modern. The check in and staff were very good. When we got to our room I was disappointed. The room was clean and had no problem there. It is just that it looked dated and a bit old. The carpet was clean yet needed replacing and furniture and bathroom also looked dated. I may be over critical due to my experiences at other Novotel hotels. The price was very good for being in Time Square and is a great central location in New York. Would I stay there again, probably. Again good value.
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