We've stayed at this hotel several times. The last time we booked this hotel, we had to cancel our trip which we did 3 days in advance which is more than enough time for cancellation without penalty. I was still charged for one night stay at the hotel, which the 1 800 reservation would not take responsiblity for and told me to contact the hotel. Front desk told me to speak to the manager Sunny. I was told by her that it was not her responsiblity. After spending over 20.00 in long distance calls, I was finally reimbursed 2 weeks later. I was put on a wild goose chase over many phone calls over several days. I don't want to be bothered with this kind of mess again should I ever need to book and cancel with them.
The hotel itself is ok for Manhatten, considering that you are only there to sleep. Room is very tiny. Free breakfast was nothing to talk about but it saves you a few bucks in the something small and quick in the morning especially with young kids.
One thing that happened which has nothing to do with the hotel was that there was a man in the elevator that seem to have followed a girl to her room. That was creepy.
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