After flying in from Boton I was exhauted. Check-in took forever - and for some reason the efforts of two people. They also kept looking up to say sweet things to everyone who walked by - which is very nice, but my check-in took 25 minutes without exageration. One could have greeted and left the other to handle the data entry, but they were some kind of binary system.
At around 3 am I was awakened by a rustling outside my door - and then a click in the lock, and then the door opened - and a couple entered my room! I was terrified and so were they. They slammed the door. I went out of the room, half-asleep. They were shaking and went downstairs apologizing profusely. I called the front desk. Ooops - gave my key to a couple. Sorry about that. I would think the hotel would be horrified. No, it was as if I had called to say they forgot to give me complimentary shampoo. For some reason, I was not registered as having checked in the hotel! (After all that....) Then they found some evidence of my being checked in - my credit card. I mumbled something about their changing the key or something and fell back asleep. (Had I been more alert I would have insisted they change the keys.)
THEN at 3:30 am I received a telephone call. The front desk called. The man started to talk to me as if it were not in the middle of the night. "Sorry to bother you, but we need to check you in..." YOU MUST BE KIDDING ME! He actually wanted to get all the details. I told him my name and said he had my credit card - the rest could wait until the morning.
I was still bleary and shaken in the morning. I got up and went down early even though I really needed more sleep to check in again. You would think that they would offer some compensation - and they did. Free breakfast. Not a free night's stay. Not even a free dinner. Eggs do not make up for that. I said no thank you. I was so tired I was naueated as it was.
I was there a week (not my choice - business). Every night after that I cranked the air conditioning up and slept with extra bedding to cover up the sound of the live bands that play at the bar across the street until 1 am or so.
Lovely little hotel of horrors - not for the squeemish.
hotel reviews