Let me start by saying that, as always, the service at the hotel was impeccable. From the valet, bellhops, front desk staff to the room service servers, everyone was gracious and polite. The lobby area is beautiful.
What was dissapointing was the room. Nothing special. The bathroom was huge and gorgeous but had no air conditioning vent. In fact the entire room had but one vent and that air barely cooled the room and did not make it into the bathroom.
Despite setting the thermostat at the lowest available temperature (60 degrees F) the room was still humid and hot. It was an incredibly humid night with strong thunderstorms but I would have expected better from the Ritz. All night I struggled to sleep because the room was just too hot. Getting ready in the morning in the bathroom was impossible. One might as well have been standing outside it was so oppressively humid in the bathroom.
I know I should have called to switch rooms but I arrived very late (10pm) and immediately lowered the thermostat. I wanted to give it some time to cool down and was exhausted. By midnight, I was just too tired to switch rooms and was only staying one night so not worth the trouble.
I was presenting at a business meeting the next morning in one of the meeting rooms. Again, the room was very nice but stifiling. The entire time I was presenting, sweat was making its way down my back. I couldn't wait to leave. Union station was more comfortable than the hotel!
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