We arrived and there was no parking at the hotel which we were told while we were half way into the parking garage and was made to back out into a New York Street. IT would have been nice had the doorman told us when we pulled in front of the hotel. Found parking a block away ($70)and had to carry all our luggage back to the hotel. Once at the hotel waited 20 minutes to find out all our rooms were not ready at 3 oclock. Once again no help with luggage. We were given coupons and we were told that they covered the buffet in the morning they did plus over 16 dollars a person. Once to the room there was alot of wear and tear evident chairs were stained and worn, airconditioning was poor at best tempature dropped 1 degree in 24 hours. The room did not have a TV remote. The housekeepers were very nice and helpful. This hotel is in a great location but nowhere near worth $300 plus a night.
hotel reviews