I called I Clean Carpets due to the number of Yelp reviews and overall satisfied customers. I have, unfortunately, had my share of pricey, bad carpet cleaners so I needed a new start. \n\nRob returned my call promptly and got me set up for an appointment. He was on time and immediately got to work. The carpets took a bit longer than most, but I was appreciative for the attention to detail. My carpets turned out great and I would definitely recommend him to family and friends. The price that was quoted was what I paid and he did not try and upsell me. \n\nMy only complaint was that, during the cleaning, Rob broke a fan pull leaving the fan permanently on high. Not a big deal to repair, but he did not tell me. I did not find this out until after he left. \n\nWhen he called a couple of days later, I asked him about it. Rob admitted he had done it and apologized for not telling me. He offered to come back out and fix it, but I was able to handle it on my own (fan pull after all). \n\nI would call Rob again in the future, but ask that he leave the fan operation to me. Ha!
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