I called vodafone to change my direct debit date. I kept being directed to the chat service, even though I requested to speak to someone. I went to their chat service and it did not work. I kept getting a message saying ''OOps! Something went wrong". How in the hell am I supposed to contact vodafone. Is this what you call customer service. I have a suggestion for you. How about you slow down on the 5G adoption and spend more money on your customer services department to ensure you can retail customers, rather than alienating them.
company reviews