This Westin is located on the very busy corner Loop 635 and the Dallas Tollway; it's one of the anchors of the Galleria Mall, a huge multi-story shopping mall. Despite it's location, we spent two nights there and were amazed that our room was so quiet. Our 11-floor room overlooked the pool below which is located on the fourth floor. Check-in was efficient, we valet parked the car, which is pricey, but convenient. Our room was large, with a comfortable king and plenty of pillows. Super clean, very modern decor, lovely bathroom with a walk-in shower. Those are the PROS.
The CONS: on-site breakfast, while good, was expensive and the waiters were spread thin. Consequently, service was slow. On a Saturday morning, we didn't know nor could we determine if there was a restaurant open inside the mall. The wi-fi was very expensive, basically $10 for 12 hours.
The wedding reception we attended in one of the hotel's banquet rooms was very nice, and the hotel catering was excellent. Our rate of $219 was a special block rate.
Would we stay here again? Yes! We'd just make better plans for breakfast.
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