The hotel is ideally located near LAX, 15 minutes away via the free shuttle. I would rate this as a 3 staff hotel, rooms are acceptable and staff in the restaurant are excellent. The front desk staff are not overly helpful and seem more interested in getting you to check-out than assist you with their needs.
Joe, the concierge, is superb. He's very helpful one of the best I've ever met in a Intercontinental Property.
I continue to stay at this hotel as rates are acceptable and as a Holiday Inn Platinum member they provide a executive floor upgrade and various points bonus options.
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