Ok, let me first say that I read countless reviews on these sites, and 90% of the time all the negative reviews I read are inaccurate. I find most problems people report about, they probably bring on themselves. And I find that if you are decent, nice individual then your experience is pleasant.
With that being said, there are many, MANY better hotels in New York than this one. Rooms are very very small. I've stayed in over 10 hotels in NYC, and these are way smaller than average. We had 2 beds, and not much else in our room. It's hard to put into words how small the rooms actually are - especially for 2 people. Comfortable beds though.
The staff was ok. Much nicer than most people have been writing about, but they seemed very uncaring for the most part. The window in our room wouldn't lock, so people from other rooms could gain access unattested via the fire escape. However, the front desk staff couldn't care less.
The location is amazing, obviously - half a block in from Times Square.
To sum up, there are much better hotels out there. Paying anything more than $175/day for this hotel is way too much. I would look elsewhere before considering this hotel. If this is a last resort, it's not the worst option. But as said, look elsewhere before looking into this hotel.
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