we stayed at the hotel last week and it turned out to be the opposite of what i had expected. I expected a bad hotel saved by a great staff.
the truth of the matter is the hotel is perfectly located, the complimentary breakfast is very good, and they even have free wireless internet. At 28 bucks a night, the parking is half the price of any other hotels in the area and it's an indoor parking lot so very safe.
When I checked in the employee was quite rude, I figured he was having a bad day..it happens to all of us. but then the concierge was just sitting in her chair with her arms crossed and an angry look as she clearly did not want anybody talking to her. next morning, another rude front desk clerk...at breakfast I got yelled at by an employee because I was standing next to an open microwave which I never used...apparently it was my responsibility to close it when I saw it.
I have to admit the bellmen were very nice though so not everyone is rude.
I usually give positive feedbacks but it is very hard to do so when you do not see a single smile for 3 days.
hotel reviews