Appalling customer service. Waited in for delivery after time slot confirmed. No delivery. Called customer services to be told driver exceeded hours. 5p per minute for the privilege of a 49 minute phone call. Couldn’t guarantee that it will be delivered in two days time on the new slot. We’ve been waiting 9 days for our fridge freezer. Dreadful! Only able to offer a paltry £10 compensation for eating 5 hours of my day.
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