Friendly staff and excellent service. I left a good piece of jewelry and the staff found it and shipped it to me immediately. Room was a calm oasis in middle of hectic city. Location is great for shows, museums, and business. We had three days of fun before two days of business. Enjoyed Koi restaurant for breakfast and dinner. Note on bedside lights - they have a tiny dimmer switch beside the buttons, didn't find that for several days. Expect some outside noise as you are in the heart of the city; they do have a white noise machine. Don't bother with the internet on the TV - it does not work well and when I mentioned that, they took it off my bill.
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