Room is subpar for the downtown Chicago experience.
Every summer, my boyfriend and I stay in downtown Chicago for the Taste of Chicago/4th of July festvities. We normally find deals on TravelZoo and book accordinly. This year, Hotel 71 had the best deal + a parking credit so we chose this one. We were able to check in early (which was nice), hotel check-in staff was friendly.
At first glance, the room was nice. Then we went into the bathroom and both of us felt like we were in a college dorm community bathroom. There were random holes in the wall, there were multiple strange knobs behind the toilet that weren't secure, not sure what those were for? The bathroom door was a pain to open and close, didn't fit the frame well. The ceiling over the shower was cracked and looked really bad. Towels were old and rough. We called down to the Front Desk and were told the hotel was "almost full" so they couldn't do anything for us tonight. They also said that ALL Deluxe rooms had the same bathroom so we were told to check back for a new room tomorrow.
We have stayed at the Hyatt, The Swissotel, Hotel Sax, and The Blackstone to name a few. The Hotel 71 Deluxe King room bathroom in comparison is like a Motel 6 bathroom!! Needless to say, we will never stay here again, I wouldn't even try a Premier room to see if it's better, just not interested.
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