Where do I start?! Hotel's website looked great... price wasn't too bad... booked online.. Check in is at 3:00pm.. upon arrival.. they told us our room wasn't going to be available til atleast 3:45.. not so conveinant when you have your hands full of bags and places to be!! After arguing for a good 10minutes... they said they could give us another room.. (by this time ... our bags were already in the room we were supposed to have!) so we switched rooms.. after the hassle.. the manager said he would extend our check out until 3pm the next day.. which was a plus- or so we thought!! We had reserved a non smoking room.. and the room they moved us to definatly had the lingering stench of old stale cigarettes! It was discusting!! The room was an oven.. with no way to contol the temp... we had the a/c cranked and all that was coming out was hot air!!! The shower had no water pressure .. and it was close to impossible to try and control the water temp.. i took a lovely scolding hot shower!! We got back to our room the next day around 2:15pm.. and to our suprise.. we were locked out!!! apparantly.. when they decided to give us late check out because of all the OTHER PROBLEMS... they never thought to reset our card to let us into our room til 3:00!!!
Over all.. the whole hotel situation was a complete nighmare!! It was not clean.. you could not understand the staff... and it was just a big incoveinance... I would not reccoment this hotel to anyone... unless of course... you're homeless!!!!!
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