Signed up last year with Now TV payed £69.99 upfront, £9.99 for the box and £60 to be contract free, I then payed £25 a month for just broadband. This suited me as I was moving quite about and looking to relocate to another country, did not want to be tied in.
This month I have been charged £32 and will be there after.
I tried to email but the site does not make it easy to find your way around to what you really need.
I eventually called and spoke to a young girl, I could not understand her properly and she kept talking over me.
I explained the situation and she came back with, It was an offer I had for 12 months that’s why it has gone up, I explained I was not in a contract, it is meant to be a rolling one, she then took no notice of that and said I could go in a 12 month contract for £22 or stay as I am at £32 or pay another fee to be contract free and pay £25 for 12 months.
Can someone tell me where this is contract free and an offer please as I am confused?
All your doing in my eyes is paying a fee which covers most of the short fall.
Massive con.
Customer service is not much better either.
Not impressed 😡
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