We are in Memphis for a birthday getaway... tickets to a Grizzlies game, yummy food, etc... I have stayed at the Peabody several times but never at the Madison, although I had looked into it more than once.
I "price-lined" our room and paid $335 for two nights, taxes and fees included. I had read a couple reviews on Trip Advisor that people felt they were given a "poor location" because of using PriceLine to acquire their room... We did, in fact, receive a room located where others were... right beside the elevator... perhaps this is the practice, maybe these are the smallest rooms (?) but I have a very strong feeling that if, in fact, I was disappointed in the room and had expressed this to the front desk, we would have been relocated.
The front desk staff were absolutely wonderful. Upon arrival, a very nice woman greeted us, checked us in, and made sure we had trolley maps and info on the area. There were drinks and chocolate-covered strawberries for guests.
Our room was very small...but the website lists square footage of each room, so it is not something they try to conceal... Despite the size, the room was very clean and the bathroom was well-appointed...with the most wonderful shower head in the shower/tub and several "extras" along with the standard soaps, shampoo, etc... (shower cap, cotton swabs, cotton facial pads)
I did miss having a refrigerator in the room---rarely use the microwave so frequently included---but did miss the fridge... They are available in the bigger rooms, however.
The beds were firm (I'm a soft bed fan but the yummy sheets made up for the firm mattress) and I have become quite attached to a fabulous blanket that was an "extra" located on a shelf under the television.
Hopefully tomorrow we will visit the top of the building to enjoy the view...so far, weather has not allowed it...
We ordered room service and everything was delicious... Cynthia from the front desk made a special request for me to have the crispy creme brulee delivered to our room even though it was not "in room dining" but restaurant only and it was the best ever... We had cocktails our first night in the hotel and room service the second. Be sure and eat at Eighty3 if possible and have either the blueberry bread pudding or the crispy creme brulee... wonderful...
We enjoyed the complimentary turn-down service at night and the chocolates on our pillows... also enjoyed ice in the ice bucket when we returned to our room... (reminded me of being on a cruise!)
I wish we did not have to leave tomorrow... and I wish the weather had been warmer... but, that's just more motivation to return, I suppose!
I do think I would like to experience a bigger room in the hotel, although I'm not sure it's feasible for stays that have you out of the room more than in it...
Between the Madison and the Peabody, aside from the size of our room, the Madison tops in all categories... I would not hesitate to recommend the hotel to anyone.. and you can always walk over to the Peabody and enjoy the lobby and see the ducks... but then you can return to the Madison and to friendly people like Cynthia, have a complimentary chocolate strawberry & a mimosa and cuddle up in your room...
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