I just returned from a large conference that was held in the downtown area. The Marriott was the designated conference hotel. Our room was very nice and spacious. The hotel staff were extraordinarily helpful and nice. The biggest issue was under-staffing. There were not enough people to help in the restaurant, bar or even at the front desk. As noted by someone else recently, our room was not serviced until late and one day it was not serviced at all. That said I think the staff were working really hard. There were just too many people and not enough help. This is something that the management needs to fix. They certainly knew that the conference was scheduled and I don't know why they didn't gear up for it with some extra help.
But Memphis is a fabulous city for a convention! I would recommend it to anyone.
hotel reviews