I have never experienced such poor service, disdain and discourtesy from any industry. I travelled to St. Vincent in June 2016, My return flight which was carded the 19th June 2016 was cancelled and I was only informed of that when I went to check in on that date. The discourteous and disrespectful staff member walked to the Lobby and simply said that the flight was cancelled and LIAT was not responsible for our accommodation and transportation. I managed to get a return flight the next morning. LIAT you have messed up my daughter's wedding plans as I cannot be there. After an hour and a half delay, my flight on the 11th November 2016, was cancelled at approximately 10.45 pm. I think because LIAT have the monopoly on this route, they are taking advantage of your passengers. They have no problems accepting my money, at least deliver a good service. My experience with the Trinidad staff has been very courtesy, but some of the St. Vincent staff, their attitude leaves much to be desired. I hope that when the new airport opens in St. Vincent, that the competition LIAT get is more than enough to give a good wake up call. I am disgusted with the service of LIAT.
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