Sun Country labeled my daughter as a non-US citizen, despite her US passport and citizenship for 17 years . She was adopted as an infant. Sun Country refused to let her check in online and told me that because she was adopted from China - a gate agent would have to "Verify she was really a citizen". Apparently gate agents know more than the US government?! We traveled with 10 people, only my daughter was required to undergo a "Special check in" process that added burden to our trip but also made her feel like she was not accepted as a citizen here by Sun Country and as if she had to prove herself to a gate agent. This is racist. It also happened on way back. We have not been able to get anyone to acknowledge this issue.
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