Sent 2 iPhones se one excellent one scratched by mistake sent both as good but they never changed the excellent one to the more valuable hundred pound offer the scratched one they emailed me offering me £35 when I refused they offered me £65 when I refused again and told me to send the phones back they sent me the £80 for the good one and said it was sending me the old one back both was under the same order number they was both sent in the same bag so as far as I was concerned they was no way of differentiating between the two as the order number what is the same .
Now I have to send the £80 they sent me in the bank back and also I have to pay the £5 return postage to get both phones back the perfect iPhone SE selling for over £100 on eBay so I haven’t lost anything out but the company stinks when they can offer me £35 for the damaged one on when I refused the offer instantly double the price to £65.The Two phones should have had different codes so I could differentiate between the two.
As far as I was concerned it was one order and I had no way of splitting the order as there packaged together.
There are many firms out there offering better money.
I’m sending one to music magpie as a Brocken phone pays more-
Choose this condition if
your handset is in perfect
working order but has seen
better days.
All parts of the device (including system
software) are fully functional.
Everything works as it should
Feedback
No major damage (i.e. water damage, chips
or cracks to the screen or phone)
Heavy wear and tear, such as scuffs, dents
and deep scratches
Touch, Face ID, NFC work (If applicable)
£127 with deep scratches even if they knock £27 off I’m still better off
Look around and avoid mazuma
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