This hotel was on a list recommended for cancer patients by Memorial Sloan-Kettering, and the website looked wonderful. We did get a special rate because of the hospital, so I reserved a suite, although NYC hotel prices always take me aback. We arrived early, but they were able to find us room to check right in. I couldn't get over how tiny the lobby was; and there were 4 employees crowded around the little desk; and one seemed more confused than the next.
When we got to our suite, it was really fantastic, big, very attractively decorated. The living room had comfortable furniture and very attractive lamps and decor. The bedroom was a bit crowded, but had a wonderful built-in closet with lots of shelves. The small bathroom had been recently remodeled; and could not have utilized the space any better. The shelves in the shower were great, and because the sink had little counter space, I loved the mirror and counter with lights on the opposite wall, behind the door. The kitchen was complete, but badly needed remodeling. However, how great is that to have a full kitchen, including dishwasher and microwave?
It has been a long time since I had to pay for wifi in a hotel, and $14.95/day is steep. To get free wifi, you have to sit in the lobby which is only big enough for 3 people. Plus, even the one computer in the lobby can only be used to print boarding passes; otherwise, you have to pay $5.95 for 15 min. and $1.95 a page to print.
I was surprised that they did not have a shuttle to the hospital, as most others do; so we had to take a taxi. Since the hotel is in the middle of the block, very few taxis come down 64th St., so you are forced to walk over to 2nd or 3rd Ave. (depending on where you are going) to catch a cab in a timely fashion. That is not easy for a cancer patient, especially when it is cold and raining. Also each day there were tons of bags of trash stacked on the sidewalk from the building next door, blocking half the walk.
When we left the room in the morning, we hung the sign on the door for the maid to clean the room. When we returned 4 hours later, she had not been there. By that time my cancer patient was too ill to not go right to bed; so I just told them to skip it. I did get a note from manager that they were overly full and the maid couldn't get to all the rooms in a timely fashion. But I would think since there are so few rooms on each floor, they could check the doors and prioritize which ones got cleaned first. In all honesty, I guess I should have told the front desk as well when we left in the morning; but I have never had that problem before.
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