We are empty-nesters who booked here for a multi-day professional conference. I’m 5’1” - short, but not technically a little person and I needed a step-stool to get into the bed! Literally!! The mattress is on a box spring which is on a platform. I couldn’t reach the safe, and could barely reach the faucets in back of the sink, which was too high! And there were no towel bars - just 3 hooks which were, you guessed it, too high!! Here’s a tip - if you get a room ending in 00 ask for a different room right away: It’s got a great view, but the dead space behind the elevator bank has an adorable full size telescope WHICH ABUTS THE paper thin walls of the ROOM, allowing you to hear all the noise from the people who are naturally congregating there. And don’t get me started about the bathroom door which does not close (it slides) and has a SHUTTERED PASS-THROUGH. I can’t think of a single reason that you’d need a view into the bathroom that doesn’t begin with “Ewwwww!” The concierge did not help me get an appointment at the spa which was completely booked, had no idea wherever/whenever another spa appointment could be booked and did not follow up to see that I found one. I did it on my own with yelp. And the whiskey sour that I asked for at the insanely noisy bar was made with rum. The only thing that recommends this place is that it’s spotlessly clean. Would I stay here again? No way.
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