My family (2 grandparents, 2 parents, 2 kids) had a fantastic time in Chicago, mainly due to the exceptional service at the Sheraton. The concierge service gave us numerous suggestions for dinner, including walking directions and coupons. They booked dinner reservations for us, and also told us the best way to get to each destination for our day. Housekeeping were not only doing a great job, they were kind and loving to our children. We were in Chicago for a dancing competition which was held on the bottom 4 floors of the Sheraton and the staff did an excellent job of managing the large group and providing friendly service for the 5 days we were there. The location was also excellent- walking distance to so many things and a short cab/bus/water taxi from many others.
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