This hotel is a gem. We read some good reviews on line and then called the hotel directly. Because of the Labor Day weekend and the U.S. Open, and because of its location overlooking Rockefeller Center (near great shopping and near Broadway theatres), we were pleasantly surprised to find we were able to get 2 rooms at an unbelieveably reasonable rate. Upon our arrival, our rooms were ready early, and when we asked for a change of one room [because the hotel's HVAC system was on the ledge below), they could not have been more accommodating and nice. The hotel has closets on the floors with extra towels, soaps, coffee/tea, etc., and computers with internet access and printers for free. The 7th floor has a wonderful deck overlooking the skating rink, with St. Patrick's spires in the background, where you can dine, have a glass of wine, or just enjoy visiting with friends in the evening. The rooms were clean and new and the beds were very comfortable. The lobby has kiosks where you can check yourself in and out, and there is always a bowl of apples on the coffee table in the sitting area of the lobby. We are used to parking our car a couple blocks away, so that did not bother us at all. Also, we loved the fact that the hotel entrance is very discreet. It has a boutique-hotel feel to it. Finally, when we got home, we realized we had left our cell phone chargers in the room. We called late on Sunday night and the gentlemen who answered the phone went right up to our room to retrieve our chargers and mailed them to us the next day. Our only hesitation in recommending this lovely hotel is that too many people will use it and we won't be able to get reservations there on our next trip to NYC!
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