We attended a wedding at the OMNI Riverway over the holiday and stayed 5 nights. We loved our stay at the hotel. All of the staff was friendly and curteous and overall the service was fantastic.
The hotel is located close to the Galleria Mall to which the hotel offers shuttle service. The shuttle service is free to anywhere within a 3 mile radius. We used it frequently as we didn't have a car. It was very convenient to move around within the 3 mile limit.
The room was spacious, clean and the bed was very comfortable. We enjoyed the complimentary beverage every morning which is one of the benefits of signing up to their loyalty program.
The breakfast at the Cafe on the Green offered a continental buffet, hot buffet and à la carte option. We tried the hot buffet and it was very tasty although the french toast and pancakes were over done and hardened with time. We dined outside of the hotel most of the time except for one evening where we decided to order room service. The food was delicious and the service was excellent.
Although there is a cost to use the hotel's computer, it is complimentary for a flight check-in and printing the boarding pass. I recommend using this service.
We'll definitely stay here again when visiting Houston.
p.s. I suggest the hotel reviews their reservation process. It was frustrating reserving rooms over the phone as the agent was unable to make one reservation for the 5 nights and had to make multiple reservations. This caused some confusion when we arrived at the hotel however all was resolved by the staff at the reservation desk.
hotel reviews