Absolutely gross. Unlike the photos shown on Expedia. I knew the second we arrived that we had made a HUGE mistake but our room was prepaid and we were stuck. We too had a garden view and after I literally had a fit in the lobby they at least moved us upstairs.
Tiny room, some lights didn't work when we arrived - they were fixed immediately, however. Air conditioner merely blew around mostly hot air. Difficult shower, bathroom like a double wide trailer and staff did not change the sheets. They said if you left this little card on the bed they would not change the sheets, however, I did NOT leave the card on the bed and came back to an uncleaned room with the beds merely made.
One good experience was Kevin at the front desk who suggested a restaurant, gave us a card to give to the restaurant for special treatment and offered to drive us there and pick us up. Fabulous beachside restaurant a couple of miles away, good service & great food. And, Kevin picked us up as promised. Thanks Kevin for saving the day a little bit.
Any price was too expensive for this experience!
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