Stayed for four nights, given a free upgrade, despite being told by email that it would cost 20 dollars per night, given an extra couple of days free wifi, all staff exceptionally helpful and friendly.
Twin room a little on the small side but was perfectly adequate and fine for the price. Having breakfast included was great - always 'rushed' but then it was also heaving with outsiders, a sign of its popularity and the fast service meant we could get on with sightseeing far more quickly! Would prefer to gave air con on request, not just seasonally, but again reflected by the price.
Location fantastic - 2mins to Central Park, 5 mins to Times Square, also metres from a subway
Would definitely stay there again.
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