They were the MOST helpful I have ever experienced. When I arrived 3 hours early, they were able to provide me with a room. When I arrived to my room and realized that it was next to an elevator, and requested a room towards the middle of the building, they took care of it right away. Also, I had reservations to go horseback riding but could not remember what the name of the facility was. So, I called the front desk and they stepped away from the front desk and went over to their "public use" computer within their lobby and started to look up horseback riding for me! They must have been on there for at least 10 minutes asking me questions and trying to locate it. We ended up finding it by the way. I thought it was very nice of them to take the time to do that for me. They made my whole experience of staying at that hotel comfortable and accomodating. Unfortunately, I booked 2 days but needed 3 and was unable to book the third room due to high demand that weekend. However, the person that assisted me with locating the horseback riding facility gave me a number to a local agency there in San Diego that specializes in last minute deals. I called and was able to find another hotel just a few miles down the way for the same price. (The Days Hotel had a bigger cleaner room with a bigger, more comfortable BED!)
This was my second time staying there this year, and I wouldn't stay anywhere else while in San Diego. Since their rooms are newly refurbished, they are very nice and clean. Plus their beds are the most comfortable I have slept on.
For a 3-star hotel and price, you feel like you are staying at a 5-star......
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