Stayed for 2 nights and was part of a large group attending a family funeral. Our large group used the comfortable chairs in the lobby/lounge area for hours of visiting on Saturday evening, and felt right at home. The staff was efficient and friendly, and we encountered no problems. The hotel is very clean and apparently is entirely nonsmoking, which is very nice. We all enjoyed the breakfast buffet on Sunday morning, which was far better than trying find a restaurant as comfortable, quiet, and accommodating for our large group. The food was very good too. We sat at our tables and visited with family members for a couple hours since no one needed to be seated after us. The staff continued to be very pleasant and served us coffee and juice. Check in and check out were painless. After driving the 250 miles home, we realized several items were left behind in our room! When I called and asked who I should talk to about our forgotten items, the person on the phone immediately knew who I was and our room number! She only needed my authorization to ship our items and confirmation of the address, and now our belongings are on their way home to us. That is top-notch service. My only tiny criticism is the layout of the bathroom and sink area is a little awkward; but the water pressure was super, we were provided with a generous number of towels, and the room temperature was perfect. Our room was on the 1st floor, facing the airport and freeway, and the traffic and airport sounds did not disturb us. This was one of our most pleasant stays in a hotel and I would highly recommend it.
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