New customer. I ordered a lap top and phone. Unfortunately the phone was over heating and I decided to return. I called the lady organised the collection. Easy righ!! But that’s where everything went wrong. I kept getting text messages that my return item has not been received! So I called and asked what was happening. The lady could not help me and asked to call back the following week. Again I get another message to say the return has not been received. Very organised the collection and yodel collected it but you still insist for the return!! Every time I try to call there are long long ques
So I give up!!!!
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