In the past when my husband and I needed to purchase good quality furniture we always went to Walter E Smith in the Chicago area. Since living here we made the change to Ethan Allen. We purchased a full living room from them this past spring and have been very happy with almost everything. The service was great and the sales person listened to us and put together exactly what we wanted with one exception. We asked for tables (specifically a coffee table) that could stand up to some abuse because we have a 16 month old at home. The table he recommended is beautiful but does not at all stand up to what he said it would. This table is only 3 1/2 months old and already has wood chipping off, many many dents and looks absolutely horrible. This table is so softI can dent/scratch it with my fingernail. Ive have better quality tables from Target and World market for 1/3 the price. After only 2 months use I called the store to tell them the sales clerk clearly did not know the product he was selling, if he did he never would have recommended this table. I was told they did not cover customer abuse and can't be held accountable for a sales person giving me bad information. It's the sylvan coffee table....DO NOT BUY IT!! I dropped the remote control on it and it left a huge dent. They wouldn't even offer to come out to see if the table was defective or had the wrong finish. I told them I would bring it in myself and they said no. My end tables and cocktail table are extremely durable/well made and are exactly what I wanted. I am disappointed the table I was most concerned about is horrible.
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