Location: The hotel should do more to share what you will be encountering... homeless and drug addicts in front and across the street... Upon check in they share there is a street to avoid but guess what folks it's the street the hotel is on!
Accommodations/Price: If you're a light sleeper ask for a room not facing Ellis as well as a room on 6th or 7th floors. The walls and windows are very thin... Also, beds are very soft. We were in 4 rooms and everyone in the party complained of lower back pain. Price is good ... but if you have $30 -40 more you can find a safer hotel.
Breakfast: Nice ... room where it's served is very warm due to the waffle makers... eat outside on the roof top.
We encountered a couple of snafus: We arrived too early but the hotel was gracious to set us up for the night at another hotel at Fisherman's Wharf (excellent place!). When we returned to the Cova check is was smooth. We ended up having to move rooms because my sons bed was broken... they moved us up to suites at no additional charge. Beds were still mooshy but the noise much better. THERE is no air conditioning in this hotel!!! Be forewarned if you do not like it warm .... don't stay here! We were provided a fan to relieve the heat and the Manager stated she would set us up with free tickets to a tour but never followed up ... lack of follow through on her behalf was unacceptable.
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