I was part of a committee to bring 200 plus delegates, from all over Texas, for a training Conference. I started working with the Wyndham in March, 2008. They had the best venue for our needs and the commitee selected the Wyndham from several others in the City. THANK GOODNESS! From the General Manager, the Sales & Catering staff, the Food Service staff and Audio Visual staff, everyone was on board to make our Conference a huge success.
Opening day, everything in place and ready to go, just as promised. Registration was smooth and easy, thanks to the Hotel's strategy suggestions. Room configuration changes need for classroom settings, quick and efficient, beverage and snack service between class room breaks, classey. The Chef and his staff provided attritive and tasty meals for our evening Banquet and the Breakfast and Lunch meals. The logistics of the Conference ran all three days without a glitch. I can't forget to mention the Cleaning staff.
Even though they were ver unobtrusive, the restrooms were kept clean and well stocked. Everyone on the Staff wore a smile and requests were handled promply. They seem truly glad to have us in their Hotel.
Since I am a local, I don't spend nights in the local hotels. I decided that rather than drive from and to home every day, I would book a room at the Hotel. That proved to be a real treat for my weary self. The room was sparkling clean with all the ammenities. And the linens, OH what luxury!
I could go on and on. As the Conference was ending, numerous Delegates came to the Host Committee, congratulating us on a sucessful Conference and saying what a "classey hotel" we had chosen. Having attended many of these Conferences all over Texas, I know they were right.
I forgot to mention that the Hotel was undergoing major renovation when we first started negociations. The Wyndham promised that the Hotel would be in wonderful shape by Conference time. They kept their promise. I had occassion to visit the Hotel about ten days after the Conference. Work on the Lobby and front desk was going full swing. The management had suppended the work just for our Conference. That is commitment to a client!
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