I stayed one night for work. It was located one block from where I needed to be, and my room overlooked WTC, so the view was pretty awesome. However, there was a few things lacking: for example, a working phone. The phone in the hallway didn't work either, so I had to go all the way back downstairs (from the 33rd floor) to the front desk, and it took about an hour for them to come fix it. In the meantime, I went to the 32nd floor and ordered room service. The food was lukewarm (and way overpriced), but edible. The elevators didn't arrive immediately when called, but once you were on, were fast. The room was clean, and fairly large by NYC standards, so no complaints about that. I'm not super picky, but there were just a bunch of little misses that added up to me not being overly impressed with the hotel. I wasn't paying out of pocket, so I didn't make a big deal out of my issues, but when I come to NYC for leisure, I probably won't stay here until I find some crazy cheap deal.
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