Got a contract of 2 years with a device,
At store they said my bill would be 20 pounds per month for the SIM plan and 54 for the device.
After 2 years contract expired, they still charged me for the full amount of the device instead only the Plan,
Contacted them, and they said they can't change the contract without our approval,
BUT they can raise the price, but to lower the price they need our authorization?
They made their app and website very hard to find the information about your contract and how much you still need to pay for your device, its almost impossible without recurring to google.
Stay away of this company and its predatory business model
EDIT: As usual trying to milk a bit more from the customer that decided to go.
o owe 0 pounds to my contract and I can leave any time I want, which I did already using my PAC code.
MY CONTRACT IS EXPIRED
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