I have stayed at this hotel many times. A few years ago my review wouldn't have been quite as glowing, but they have really spent a lot to effort to renovate this hotel. It now looks pretty new and the rooms are in great shape.
When I travel to Charlotte for work, this is my first choice of hotels. It is located close to the University Research area and is a short drive to most of the major employers on the northeast side of town.
Whenever I have had a problem, it has been addressed immediately and resolved to my satisfaction. The staff is friendly and helpful.
The beds are fitted with new mattresses and an abundance of pillows. The rooms look modern and the bathrooms are clean and spacious.
I have only ever eaten breakfast at the restaurant. It is always good. The buffet food is well prepared and always looks appealing.
Overall, my experience here has been good.
hotel reviews