I have stayed here many times and it is consistently disappointing. It's been two years since I said, "never again"... I should not have come back. We arrived to a room that was 90+ degrees. So hot that we had to turn on the air and leave for several hours before we could re-enter the room. Service here is non-existent. If you stay multiple days, don't be surprised when they don't make up your room. It is not an accident, it's standard procedure. The restaurant (Acapulco) is not worth the time it takes to find it at the top of the hotel. Seriously, walk down to the base of the hotel and you'll find half a dozen of the best Mexican restaurants anywhere. Acapulco is NOT one of them. We were baited by the $109 special (plus parking, plus resort fee, plus tourism taxes, plus poor service). Do yourself a favor. Throw the extra twenty bucks and grab a room at the Cosmopolitan. It's in Old Town State Park right down the street. You'll be haunted by ghosts instead of the reminder that you should never stay here again....
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