Update not on a new experience, but in response to the owners comment.\nFirst of all she noted that I was 8 minutes late to my appointment. I was 25 MINUTES EARLY. yes 2-5. 25 minutes. So I wasn't commenting on the appointment policy to cry about it, just noting. Also in those 25 minutes I was not informed of this\"touch up\" service or offered to freshen up in this \"fully stocked\" restroom. Instead I just waited patiently for my turn on their couch browsing all the materials which is fine. I'm offended to be told that I was \"late\" when I was more than on time. I appreciate the owner's response to her clients but this response particularly agitated me and my 2 star rating holds strong.
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