My internet is the worst. I've spoke to them on the phone and on the chat on their site. They refuse an engineer and are stealing from me. I cancelled my direct debit just to see if I'd get any help and still no. They told me they couldn't help until I paid and after I paid they said I'll have to call back another day after the bars had been removed. They don't realise that all my other paid services rely on them so it's not just the money they take from me it's all the other services I can't use too. I cannot stream or play online, I cannot even back up my mobile phone using WiFi. I'm running out of options
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