Just checked in and encountered the least friendly, uninterested front desk clerk in history! I mentioned my upgrade which the hotel promises for posting on Facebook which he barely acknowledged before saying he had a "slightly better room" available! WOW- talk about a marketing disconnect! Proactive online and disinterested at the front desk!
Elevator looked as though it hadn't been swept in years and hallway carpet is filthy. Room is not much better- bathtub dirty with lots of chips; sink literally hangs over the bathtub and sink faucet handle is broken. Ironing board doesn't fit in closet if you hang up clothes and I can hear the TV in the room next door.
Location is excellent but beware of lack of service from front desk and housekeeping.
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