This hotel is situated a few blocks from Union Sq, so it's very central without being in the loud noise and congestion of Union Sq itself. Our checkin was very smooth and friendly (by a young lady who was cheerful and helpful throughout our stay). Our rooms were surprising large - for SF - very clean and facing towards the front of the hotel. Yes there was street noise, but you have to expect this :-).
They serve nibbles and wine at teatime and a light fruit/pastry breakfast which is adequate. If you feel more hungry there are lots of breakfast bars close-by.
They allowed us a late, free, checkout and stored our bags. If book their airport shuttle, make sure they book it for the required number of people.
Family's wIth young children should note there are lots of beggers on the streets of SF. They mostly ignore you but some are aggressive and vocal. They are also previlant in fastfood resturants and demand food from you at the table. This can be very un-nerving. That said - do not let this stop you visiting this vibrant city!
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