We stayed in the Hotel on Rivington for the first time in Dec '06, having found it online. We were blown away by the amazing view from our room, the service and the atmosphere.
So, we had no hesitation in booking in the next time we came to NYC, in Dec 07. What a difference a year makes!
We booked in to the same standard room and requested a room with a view - and arrived that evening, opened the curtains in our room to be confronted with a brick wall! Nice. We requested a transfer, and were moved the next day, to a room almost $200 more a night, but with a decent view.
The hotel has not weathered well in the time it's been opened and it really needs a little TLC. Flaking paint in the bathroom and chipped tiles -the TV was almost falling off it's stand - it's the little details which make the difference, especially when you're paying out of the nose for it! The air con was thunderous, in London I live over a tube line and even that is quieter!
The staff are charming at all times, the housekeeping were a little sloppy in that our room was never made up pre-4pm. Room service is 'ok' but nothing spectacular (you're better off wandering around the corner to Starbucks to get your morning coffee!). On weekends the club downstairs is heaving, but the doorstaff were very polite and let us through to the hotel without too much hassle.
All in all, I do like this hotel, but with a bill of almost £1500 for 4 mediocre nights accommodation, they really need to make it worth it.
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