The area around the hotel is full of homeless people and although there are designer shops just down the road it's still not a nice place to be walking about. Otherwise, the location itself was handy for getting most places.
The room itself was nice but we had a few issues. I'm allergic to feather bedding, which isn't an uncommon complaint but although the hotel were able to offer polyester pillows they didn't have any duvets to replace the feather one so it was taken away and we were given a couple extra blankets which weren't as warm and we ended up having to sleep with the heating on which wasn't ideal.
The toilet took forever to flush and you had to hold the push button down for a good ten seconds for it to kick in.
The door to the bathroom had no handle, just a recess in it to pull it forward and back to open. It wasn't the easiest to handle, especially for those with nicely manicured hands. I could also see this as a problem for those with dexterity problems. It's also easy to push it too far open and then it becomes stuck in the recess and is a nuisance to try and get back out.
The room was a little bit scruffy around the edges - some of the light fittings had bits hanging off which isn't what you expect from a hotel that advertises itself as a boutique hotel. The chest of drawers was also sitting unevenly, so everytime you opened one drawer another rolled out and you had to push umpteen drawers in until you hit the right combination to get them all to stay closed again which was annoying.
As far as noise was concerned, we were on the 8th floor and it wasn't an issue although we did sleep with the windows closed because of the duvet problem. Perhaps in warmer weather this might have been an issue.
On the plus side:
A store (walgreens, I think) right next door which was handy for any refreshments, toiletries etc.
Lovely big full length mirror with a plug point beside it to get ready in the main bedroom as well as a nice bathroom mirror with plugpoint as well.
Super comfortable bed.
Spotlessly clean.
The towncar to the airport is a fab service and was a nice treat at the end of our honeymoon for not much more than what we would have paid for a cab, The driver was a lovely guy.
All in all, a nice hotel that is slightly let down by the location and the failure to pay attention to detail.
hotel reviews