We stayed at this hotel in October 2012 with our family of three. We´d booked the Grandview room with two kingsize beds and the room was perfect for us!
The staff working in reception was very kind and helpful. We asked for their help with restaurants and transportation to the airport and everything went very smoothly. We were always greeted with a smile in the lobby and by housekeeping staff working in the hotel.
We had our room on the 25th floor and had a nice view towards Times Square and Hudson river. It was pretty quiet in our room. We could hear the occasional sirens outside, but didn´t get bothered by them or get our nights ruined due to them.
The room had a nice LCD-TV and a coffee maker with two capsules of coffee and two tea every day for us to use. There was also a minibar which we didn´t use though.
Our room had also airconditioning which worked great fo keeping our room warm.
Beds were great! The were big enough for two persons each. There were different kinds of pillows to choose from and the sleep quality was great!
Our room was cleaned every day and was very clean. We got new towels every day and new small bottles of shampoo, conditioner and shower gel. Also every morning when we got up we had a fresh New York Times outside our door.
This hotel has WiFi in rooms and it´s free of charge. It worked really well and wasn´t at all slow as it sometimes might be.
We didn´t have breakfast at the hotel, but found a nice deli on the other side of the Port Authority Bus Terminal, on 38th street. It´s called Well Green Market, they have lots of fresh fruit, fresh juice and weekdays even hot fresh breakfast for very reasonable price. They even have plenty of chairs and tables inside the store where we ate our breakfast almost every day. If you pick a bottle of juice or yoghurt, they´ll gladly give you a cup to drink and a spoon for the yoghurt too. Highly recommended place!
The hotel is very close to Times Square and there´s a subwaystation very close to the hotel.
I would definitely recommend this hotel for a stay in New York! I hope to get back there one day!
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