The first impression of this hotel is that it is well kept and nicely designed. The service at the front desk was excellent. I felt that I was in good hands while there alone. The rooms were clean and well appointed. Towels were white as could be, no stains or tears. The bed was comfortable with plenty of covers. I had a little trouble getting the thermostat to respond and my call to the desk resulted in a maintainence person coming to my rescue immediately. The shuttle service was timely. One evening I requested transportation to a restaurant not on their list of regular stops. The driver went with me to the business center and looked up the restaurant chain that I had requested. He determined which one was best as far as travel time, and most kindly took me there never making me feel that it was an imposition. This was most important since there are few restaurants within easy walking distance.
The location is excellent if you are coming in by car since it is just off of a highway with easy access. Also convenient to the medical center and that area of town.
The only negatives that I could see were the TV and the restaurant.
Because I was there alone, I depended on the TV more than I would have at home. The sound was not the best, and closed captioning was not available. For lunch and dinner, the menu at the restaurant was heavy on the spicy side and more greasy than I appreciate. I did have breakfast there, but not the buffet. The service was excellent and just a bowl of oatmeal was available from the menu. Everything was properly served with "real" table ware and linen.
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