First time here and ambience is great. Wholesome atmosphere. Has a movie theater, bowling alley and pool. Great customer service...not really! \n\nDown falls: \n1) Very long hallways. Prepare to walk. \n2) Part of the pool area had a foul smell of sewage. Looks like it was coming from the construction work being done right beside the pool. \n3) Day 2 our card keys would not work. Had to go back several times before they had someone come up with me and try it out and was told \"could be the lock that has a problem, will send up an engineer to fix it\". Waited for over an hour while the rest of my party was enjoying themselves. Decided to call front desk and they said it may take hours for one available. Took 2 hours before engineer fixed it and AGAIN keys would not work! \n\nHow it got resolved, I had to SACRIFICE my night and stay in the room so that we could have access to the room. Receptionist that came up to see for herself that card isn't working told us nothing can be done, can't move us either because they fully booked and guy on the walkie talkie which she was talking to said we have to wait until tomorrow. \n\nTo be exact, 9 hours of walking the long hall and going up and down the stairs several times just because of that stupid card keys and door lock. I WASTED a day in this hotel! Wanna waste your money and time stay here.
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