Hotel is located further from the Beverly Hills/Westwood/Brentwood area than I thought, but with my gps I was able to avoid the 405 (under a 90-day construction project) and major traffic delays. Area around hotel is great. Lots of shops and restaurants well within walking distance. The hotel is clean. Front desk very accommodating. Sent a fax for me (no charge). My only issues were the pillows and the noise. Granted, all hotel pillows are terrible, but these are so flat and sleeping on four of them was the same as sleeping on the mattress. Also, I was awoken each morning by the alarm in our neighbor's room, showers, music, t.v., and other doors opening and closing, from the hallway to other bathrooms. The walls must be paper thin. It seemed as soon as one one guest got up, they all followed suit and I was forced to get up. Rosie in the concierge room is the BEST! She was so accommodating, especially with our 8-year old. She took great care of us; heated up leftovers we had from the Cheesecake Factory, got us fresh cookies and was always at the ready to get us anything we might need.
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