This was the first time I have stayed at a Hilton hotel. It was great. I found no issues at all with the A/C. Sisco and Primo the shuttle driver was great. My 8 year old son lovef it there. The pools were clean not cloudy. The overall service was great. I left our dirty clothes in room and did not realize it until I got back to Houston. I called and was told by housekeeping, that I would have to wait 24hrs before I would know if clothes were found in room. I called back the next day and got the general manager Alex. He called housekeeping and my clothes and my Childs.clothes was in their possession. Alex asked how I wanted clothes sent and was very helpful. He was great and I didn't have to wait 24 hours to get confirmation that they had found clothes. I would definitely stay here again.
hotel reviews