Room was clean (hair in the bed) - fridge, microwave (which they told me was free and wasn't), and phone were broken - bathroom was so small that I had to take the TP off the roll to use (and I don't have a big bottom). Rooms and furnishings, although likely once plush, were worn. Not fancy at all. Got charged for a bill I had already paid in the bar. When I called the front desk, I had to call 3-4 times, it just rang, and rang, and rang....I called to change my reservation a few days before from 3 to 2 days. When I got there, it had been changed from 3 to 4 days.
Fair disclosure... it is a >great< location, I got upgraded for free, they did give me use of the microwave for free after I complained, and there is a [clean] fitness center in the hotel (two treadmills, two ellipticals, a bike - or you can get a $10 day pass to Washington Sports Club). Internet wasn't free, but it usually isn't. I had a friend staying across the road at the Hilton, same price but much nicer room. Not as big but newer and cleaner. For the money, I would have picked the Hilton. Sorry Churchill...
hotel reviews