Our overall experience was just okay. My mom and I go to Memphis every couple of years and had never stayed here because of the price. This time we decided to try it because she could get a discount with her Elvis Insiders card. First off, the central elevator made terrible noises, it was scary. We walked into a freezing room with the a/c on full blast(this is Dec.) and the bathroom fan on and I'm assuming it was to try to get rid of the strange odor in the room. For such "nice" rooms, they only had small a/c-heating units up on the wall and ours was in bad shape with the trim around it falling off and cracked. The room was a bit run down and could use a makeover. The walls are thin and we could hear alot of noise. The TV had terrible reception. The coffee maker was dirty, so we didn't even use it. There isn't much Elvis stuff around for the "Elvis experience". We did, however, love spending the evening in the Jungle Room lounge and had great sandwiches while watching Elvis on a big screen on the wall. That was the best part of it all. I am glad we stayed there because we had always wanted to, but we are going to go back to our tried and true Days Inn at Graceland. There's a whole lot more Elvis there and the staff is great. It's just as close to Graceland and it's half the price. There is an awesome guitar-shaped pool that is bigger than the heart-shaped pool at HH. I think HH could be a great place, but the price is high for what you get.
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