We found The Drake Hotel a huge disappointment. We reserved the executive floor. We were given another. After going back down to the desk...they gave us our reserved room. It was very noisy, inside and out. Our second night we had to call down and ask for shampoo and soap. The next morning we had to call down and ask for coffee cups which were there for us the first night. We waited 45 minutes for the cups. Actually, the housekeepers wanted to clean our room and we told them that we were not ready and were still waiting for our cups. They brought them within a couple of minutes. Twenty minutes later as we were leaving, the coffee cups became available from another unit of the hotel. The bed was nice but there was no sheet between the comforter. We found this odd as others have shown. The staff at the downstairs bar seemed extremely rude. We will not be going back to The Drake. There are too many other Grand Hotels in Chicago.
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