Amsterdam to Beirut via Rome. A sky priority platinum member story: Not only we were delayed on all the segments, not enough that our flight was delayed and we missed the connection, They made us stand in line for hours without any and when arrived to role they made us stand up in line for another hour, I was informed that it's better and safer to keep my luggage with them and that it's 100% it will arrive to destination, when asked for it still they said I'll have to wait for 2 hours for them to bring it so I chose to follow their direction and leave it with them, no surprise here the luggage was not sent but also lost. The night In Rome they sent me to a hotel. After an hour of waiting in line the hotel tells me that the airline sent them another memo and that they will send me to another hotel. We landed at 12 midnight and I reached my room at 4 am after all the hassle. The next morning flight was delayed again 1 hour, and of course no luggage. Mean, unethical, careless, and notorious for bad service.
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