Just stayed at the Westin for the Chicago Marathon. I have stayed here several times since it is close to the start. As a Gold I got a higher floor and Free WIFI. The Wifi has been much improved from my last stay by the way. They dont try too hard over here in my opinion. Great location on Michigan ave and my room was clean, with new or recently replaced carpet. The bathroom includes most minimal amount of low grade towels and a bar of soap, plus shampoo. They give as little as possible in the bathroom and frankly this is minor, however my point is they do as little as they can over here. Front desk is about the slowest I have ever seen. Many marathoners staying at the hotel. Do they care? Nope. For example Philly Westin asked me if I was in the race, and morning of the race put out a small table of juices, bagels etc at no charge for runners. To me that showed a very nice touch and that the hotel goes out of its way. There was a stocked coffee maker in the room which I always appreciate. Bed linens were comfortable. I get the feeling that they try to cut whatever corners needed. Based on current room rates you dont get much.
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