Absolute joke, tv went down 1st Jan 2023 no response from the box, tried everything suggested from the website, nothing worked so booked a technician due to come 5th jan 2023 - they didn’t show we didn’t have a note through the door till the 6th (day after) saying we missed them. Went through the whole process again today (9th jan 2023) to book another technician for them to turn around and say they can’t book us one and they will send a link for us to boost the tv box but the link don’t work as they sent us one before being able to book a technician and are now still refusing to send someone out, we are still being charged for a service we can’t use as the box won’t work as well as them not sending someone out. Absolute joke.
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