After reading some of the bad experiences with Priceline and The Palmer House, we were a little worried. Then I read the review that said The Palmer House did grant the customer's request of a King size bed and a non-smoking room so we called. The lady on the phone was very friendly and booked us a similar room. However, when we got there, the hotel was very booked due to a wedding. It was also Labor Day weeked. The lady at the counter mentioned that we booked through Priceline and she was sorry, but we would have to take a smoking room with 2 double beds because of availability. Then she gave us $50 dollars in gift vouchers to use at their restaurants because of the inconvenience. The room was fairly small, but extremely clean and had comfortable beds, pillows, and linens. Also, only the hallway smelled a little smokey. The room smelled fine. We did use our gift certificates for a brunch (very good) and later drinks at another restaurant. So we were actually really happy with our experience. My advice if you booked through Priceline is to call the hotel and try to book a King size bed or two doubles.
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