After a referral I booked 4 nights at the hotel and the rate seemed like a great deal. I had to call the hotel a couple times for information and the staff were always rude. Upon arrival the front desk person took phone calls instead of checking us in and was very unpleasant. When we got to the room, it was tiny! The bathroom has no counter space, a cramped/RV-like shower, and was painted dark green, and had one dingy light bulb by the shower so you can hardly see anything in the mirror. It felt like a cave. There is a tiny closet with no drawers to put your folded clothes. Worst of all, the room has NO air conditioning or fan. The window looked onto the courtyard and a painted wall. At least 12 other rooms also looked out onto the ugly courtyard. The room was well over 80 degrees. Everyone had their windows open so we could hear people talking, the street noise, TV's, etc all night. There were plenty of doors being slammed too. It was too hot to close the window though. We were awake all night long. In the early morning, we called the Hilton nearby and got a bay view room for $40 more/night so we booked it for the rest of our stay and it was incredible. We checked out of Hotel des Arts at 8:00am and luckily were only charged the one night. They didn't even ask why we were checking out so soon. If you like European style hotels, are okay with no a/c, a view of nothing, dark, cramped rooms, and want a hostel-like experience, have at it. It you want a traditional room with a quiet night, comfortable sleep, friendly staff and amenities, go elsewhere!
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