The worst customer service experience that I have ever received in my professional 45yrs career. 23 consecutive daily calls made within 30 days approx 2-3hrs long each time!! Only because these incompetent foreign agents we go are nothing but compulsive liars. They deep heartily assure you and promise you they will call back with a result but don’t. This fraudulent deceiving lying staff at Vodafone in India conned me of £240 compensation package and decided to refund £68 instead. Thieves!!! Joke of a service when thier policy stated my entitlement is £8.40 per day for no Internet service. 30 days I had no Internet (do the maths)… still took out DD payment thou I had no connection…
My 15yrs of loyalty gone down the drain. Vodafone will never exist in my family/friends network again. They have just lost my 6 additional family contracts from my family network. I am yet to tell friends. I will name and shame them until my last breath.
Vodafone has losts its way and soon will lose its base in Uk with its poor choices made by employing foreign agents with 0% customers service.
They don’t deserve to get this single star review. 🤬
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