I usually don't write bad reviews, but I was very disappointed with the food and service here! My husband and I came here last night (Monday) around 8:00 before going to see Mystere. I ordered the classic hamburger with cheese (for $16) and their $5 special margarita. The burger was VERY bland! It was under seasoned and overcooked. The margarita was ok. It was worth $5. My husband said his Philly cheese steak sandwich was good, but he ordered a coke which he never received until after he got his food because the waitress forgot. After we got our food the waitress never came back to the table and my husband needed a refill on his coke. We had both finished our food before she came back to the table and my husband had to ask for the refill and for the check. She never apologized for not refilling his coke sooner, just acted flustered when my husband asked for it. Btw, this was not a busy Monday night. When she came back, she refilled his coke and put the check on the table. And the coke was flat. Like it literally tasted like watered down syrup. I thought for sure she would have taken the coke off the bill, but she didn't. AND the coke was $3.75!!! I feel like we would have had better food and service for a cheaper price at Denny's! I guess we should have said something, but I hate complaining when I just want to have an enjoyable time. I understand that we ate at one of the \"cheaper\" places in Treasure Island, but for a $16 burger I felt like it should have tasted better than what you would get at a hospital cafeteria. And for a coke that cost $3.75, it should have been refilled when we still had our food, and not flat! And for a $45 overall bill, the waitress should have at least been friendly. We didn't tip and I ALWAYS tip even if the experience isn't that great, as long as the servers are nice and food is ok. I would have tipped if the coke had been taken off the bill. Also, as we were walking away from the table we saw the bus boy counting out the money we left right there at the table in front of all the other guests! Like taking it out and counting it out on the table! Seriously? Not what I expected from a restaurant in Treasure Island. They need to step it up!
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