I'm done with this location. The drinks are the usual you'd get from any other Starbucks. However, beware if you aren't a regular. I stop by this location every few weeks if it's convenient to get a hot vanilla latte--nothing fancy. But they always manage to get the complicated, fancy drinks with a cup of sugar done well before mine, even when I'd been 2 people in line before them. Are these folks regulars? Maybe, but that's no reason to provide bad customer service to everyone else. Twice they'd completely forgotten my order.\n\nThese folks are also quick to call the cops on homeless people walking by or sitting outside reading the newspaper. Most other locations in central Phoenix don't seem to have a problem when homeless people sit near or in the cafes; in fact, I've seen baristas at other locations offer water, etc. So, if you're not into a place that criminalizes someone who hasn't done anything wrong, I wouldn't recommend patronizing this location.
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