Older building, resulting in a little ragged style, which gives some drawbacks on the feeling of cleanliness, but overall this was ok. Nice and friendly staff. Breakfast was average, not particularly good but not disappointing either. I'd say this is a safe bet if you want to stay in a mid range hotel in Manhattan, but don't expect any luxury.
I am a platinum member, and was a bit disappointed of the lack of available upgrades and extra service. I received an extra bagel for breakfast, that's pretty much it.
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