This hotel experience couldnt have been more perfect. From start to finish every thing about the experience was first class! My wife, sister-in-law, and myself drove in from SC to go to the Ohio State game vs. Iowa (Go BUCKS!!!). We traveled through the night on Thursday and arrived at the hotel Friday morning before 11am and were totally exhausted. I didnt expect them to have a room ready for us, after all this was a full hour before their scheduled check-out time, but they graciously found us a room and allowed us to check-in right away! Every employee that we encountered was extremely friendly and helpful and went above and beyond our expectations. The executive housekeeper brought us a fruit tray when we checked in early because the front desk told her that we had traveled through the night...very nice touch. The breakfast buffet was great each morning, the location is unbeatable, front desk gave us great directions to park for the game, rooms were very spacious and clean, and the parking was very easy as well. It is very clear that the management at this hotel take a considerable amount of pride in working in the hospitality industry and in providing an exceptional experience for their guests.
Justin
Charleston, SC
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