I booked a suprior king room with a view - and was given a room on the fourth floor overlooking the park. Indeed, these rooms are very noisy (and draughty) given the windows are very old with lots of gaps. Like the previous reviewer who stayed on this floor - the noise from the street is unacceptable.
My only issue was I had to ask six times to be changed to another room. The receptionist claimed that it was not possible since there were no rooms of a similar standard available - more curiously - they were unable to give me a superior room without a view as it was considered to be a down grade and they were unsure how to process such a change. Eventually, they worked out how to move me and I was given a superior room at the back of the hotel.
My new room was great - the bathrooms are really luxurious with the largest bath I've had in a new york hotel.
The staff are friendly and the location is great.
A minor downside is that there is no where to chill out - apart from your bedroom. The bar is really noisy and the restaurant is fairly hectic (food was pretty good).
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