This should have been one review as I purchased a ticket from Georgetown through to Toronto. However on arrival in Trinidad we were told we would have to deplane and change aircraft. In any other airport it would be simple. Not in Trinidad! Zero ground staff and we waited in a queue for 30 minutes and only after I asked were we advised that the boarding pass printer was down. Finally had to issue new boarding passes. Why? Then go through security again and head to the gate. I had found out my seat was changed to a window from an aisle and Trinidad gate agent said no other aisles available but on boarding I saw the emergency exit was free. He lied. Flight left 20 minutes late and Captain said it was a mechanical issue but a pax boarded at departure so was it mechanical? Seat cushion was non-existent and cabin was tired and dirty. Also greeted in Y by a nasty flight attendant who started to harangue me for putting duty free in the overhead bin as it could fall out. A simple move of the bags already there fixed that potential issue. Flight attendant watched and scowled as I sorted out the bags and solved her stacking issue. So much better to give crap to customers than fix the problem! 75 minutes after take off "lunch" arrives. I have never seen anything so gross in my life. Just serve nothing if this is the best you can do. No pre meal beverage service, only done at the same time as the so called "meal". After meal waited over an hour for pick up of the "tray" and no after dinner beverages offered. This was a nearly 6 hour flight! No service for 2 hours and no warning that feature movie was going to start. Of course no request to lower blinds so couldn't see tiny overhead screens anyway. They say free entertainment but no headsets provided. Bar service 90 minutes from Toronto and later the ridiculous and old fashioned warning to turn off phones and Ipads as landing soon. Hello! It doesn't matter on US or Canadian aircraft why on Caribbean Airlines? To top it off took 60 minutes for bags to arrive in Toronto. I love Caribbean Airlines ad campaign in Georgetown with slogan "Demand Value". Really? As a customer, how about demanding a smile or two? Maybe crew was so miserable as they were missing Carnival?
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