I'm just back from a week in downtown San Francisco on business and I can't really complaint about this hotel. It's clean, staff is courteous. A special thanks to Diana at the front desk who was able to quickly accomodate my request for a high floor at an early check-in time.
The location is very good, close to Union Square, Market street, and Powell-Mason cable car line just around the corner. The room was clean, bedding extra comfy. Nice flatscreen TV with HDMI input to play movies from the computer (bring your cable!). The room was a little small (one of the smallest room on the floor, due to location of elevators), but it was okay, considering I was there by myself. Extra charge for Internet access: 12.95 per day. It seems valet parking is available, but the price may be outrageous.
Pros: location, cleanliness, bedding, staff courteousy
Cons: no pool or spa - that could have been a big plus after a long day of walking the city.
I would have given this hotel a 5 should the price had been more decent.
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