A friend and I stayed here MLK weekend. We got the room for $85 on hotwire. We read the reviews on this site and knew the decor would be bad, but the staff good.
First the negatives: BEWARE, if you would like to print out your boarding pass you will have to use the business center. This becomes a VERY expensive extra. $5 for 15 minutes of internet time and a $1 minimum printing charge. I believe that if a hotel claims to be a 4 star hotel, then this should be a little extra that the hotel could take care of. Also, they charge you for newspapers, and you don't get one if you are checking out that day.
But I refuse to post without mentioning the positives. The location was fantastic. Take the Chicago exit off the red line, go straight two blocks and then up three. When you hit the Louis Vutton store go down half a block. The bellhop and front door staff were absolutely fantastic. The water pressure was great for a hotel.
Yes, the decor was ugly and the rooms could be considered "small". I'm not sure if I would stay here again, but the price for the location is something that you should take into consideration. . But I wouldn't not stay here because of the rooms.
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