If you check out my other reviews, you can see I'm not the most critical person. There are cheaper hotels/motels which are basic, but still clean and comfortable.
Hotel Whitcomb was a WHOLE other story. First off, the front desk is ridiculous with lines that may take you 20 minutes just to find out where the lobby bathroom is. They have 2 people working with no person dedicated to checked-in guests for simple questions. There is a gated line for all of us to wait which takes forever because of their inefficiency.
The person who helped me is this woman who had this "holier than thou" attitude who thought she was working at the Ritz-Carlton.
After finally getting my room card, I ventured to find this room. Now, the lobby and individual floors are lovely with old woodwork and such, but then you get to the really awful part. I followed the signs to my room, which I found out quickly, was BEYOND the fire door where there were 2 rooms in an unfinished fire escape looking hallway. The fire door was heavy enough that if I were screaming in there, no one would even hear me! (See pictures) The other room didn't even have a plaque on the door for the room number...it was written on the wall in PENCIL!
When I got into the room, it just got worse. The room was dark and dusty. My allergies immediately worsened. It was spacious, but everything was just old. There were 2 queen beds. When I lifted the coverlet, the underside was yellow and dingy. Moreover, hair (not the kind on your head) that was clearly not mine were laying in the coverlet. The bedding smelled like someone had already slept in it before and no one had changed the sheets.
As if it couldn't get any worse, the bathroom had hair (again, not from your head) on the walls and floors (at least 5 I could count, which is 5 too many).
I got my room changed to one that was not in the fire escape. The person at the front desk who helped me, I think his name was Burney, was very nice. The subsequent room was much nicer was clean crisp sheets and an almost clean bathroom (there was still a hair on the toilet).
I would never stay in this hotel ever again. Chains like Best Western, Holiday Inn, etc which are basic but comfortable (see my other reviews) are much more worth it than this dump. The only thing that was good about this place was that it was right on top of a MUNI/BART stop so it was easy to get to the airport and other places.
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