I booked this hotel through my priority points membership with Holiday Inn Express. I love there locations in New Hampshire. I think this will be my last time in New York City booking The Holiday Inn. The breakfast was very small but it was fairly good.
The lobby was to small. You had to pay for soda or anything to drink. They offered free coffee, tea, or juice for breakfast.
The staff was horrible. They were very rude and not polite.
The manager almost overcharged me because he said I needed a government ID. I booked it through my priority card they hit the wrong key when they put my reservation in the computer.
The rooms overall were very small. Hot water was horrible.
I asked for more time in the morning to check-out they said, "no".
I have stayed in the Marriott Grand Marquez it's much better more family like. I like the algunquin as well.
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