Solid food, but the ridiculously bad service loses the Palm a star. \n\nWe were a large party of 8, all ordering steak and lobster and wine. You would think service would be pretty damn attentive. Unfortunately our waiter was complete aloof and often rude. Small details were overlooked (NO at a restaurant this expensive it is not acceptable to give ladies wearing black pants a freaking white napkin!). Stuff like this is forgiveable if the waitstaff has an ounce of warmth or personality. \n\nWe perused the appetizers on the menu and they were all pretty freaking dull. The lobster sliders and mini crab cakes from the bar menu sounded more appealing, but the waiter turned down our request to order appetizers from the bar initially. We asked \"what if we pay full price (it was happy hour)\" and he still said no. Five minutes later he akwardly returns and says he guesses he can let us?!?!? Thanks jerk. The apps from the bar menu were crappy and not worth it, btw. Oh well. \n\nThe surf and turf here is solid. It's not inspired or interesting, but it's reliable and of good quality. It is pricey for what you get, however, and the food didn't blow my mind. The four pound lobsters are HUGE I will say, and it's nice they split them for you. They also will crack the claw to make the enormous claw easier to eat. Props for that. \n\nDesserts weren't particularly interesting, either, but they were tasty. The key lime pie was my favorite - a very well done piece of pie. \n\nOverall this is your standard pricey steak joint. I had an amazing time at my dinner because I was in great company. Luckily the awful waitstaff didn't ruin our evening. With so many awesome steakhouses in Vegas I'm not sure if I'd come back to the Palm on my own. I will say if you're playing it safe in Vegas and want a well executed surf and turf, it's worth giving this place a shot.
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