My daughter and I stayed here for 4 nights on our first trip to San Francisco. We arrived just before 1pm but were advised that our room wouldn't be ready until 3pm. That is the official check in time so understandable but after flying from Aus we just wanted a shower! Our bags were stored for us and we went for a walk around for a while and when we returned reception asked if we would like to use the business centre so we were able to send emails home while we waited for our room to be ready. Our room was a good size with 2 comfortable queen size beds. The wardrobe appeared to be a door to an adjoining room so I am wondering if a previous reviewer missed this and thought there was no wardrobe. All staff including our cleaner were very helpful and friendly. The location of the hotel is brilliant. So many diners, restaurants and shops nearby. We caught the streetcars on Market st to pretty much everywhere we needed to go for only $2. The only issue with the hotel was the noise! We had a Powell St facing room and I had very little sleep over the 4 nights. The cable cars stop at midnight and we didn't get to bed before then so they weren't a problem but the street noise from people and cars goes on through the night as does the construction work across the road - they were hammering floorboards etc right through the night and it sounded as though they were in the room with us. This was my only complaint and not something the hotel can do anything about.
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