Milan to Miami. From the outside the plane looks cute with it's paintings and markings. On the inside the plane has an old musty smell. The pillows were decent but the blankets felt like they just shake it off and fold. The seats are small, narrow and cramped. They do have a great selection of movies and tv shows and even have live TV available. This would be great if the movies and shows had subtitles in English because the headphones do not work. I asked for another one and was told it's my last one. You can only hear from one a ear bud and the sound quality is very bad. To start the staff hands us a ripped menu. The options were beef or vegetarian. When they get to us they had run out of beef. I am adamant that I don't want anything. The staff said the gnocchi is good and he likes it more than Beef, and that I should give it a try. I relent, only to hear him tell the guy behind me that there's a special menu - mushrooms with polenta. Why wasn't this offered to us as well? The gnocchi did end up being pretty decent, but was the only thing edible on that try. Their appetizer was what I think was a tuna salad, I found the bread horrible. They serve coffee after meals. The staff gave me a stern look when I asked for a cup of water and a cup of soda. They also served gelato during the flight which was not bad. And the last meal was a slice of pizza with a brownie (pizza was decent but brownie I found disgusting. Bathrooms were standard but kept clean throughout. Check-in was fairly easy, I just checked in online but I did not have to check in any baggage so I can't comment on this. No delays and flight arrived an hour earlier. This made me happy and was the redeeming quality of this flight.
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