Worst airline experience of my life. Delayed on the runway before take off for 4 hours due to “a paperwork issue” caused by the airline. You would think that after causing such a delay they might try to make everyone happy by offering snacks or beverages for free, but no. No acknowledgement of fault by the crew. When we arrived at our destination we waited on the runway for 2 more hours for a terminal to open up. The airline offered a $50 credit towards a future flight for me, but didn’t offer one for my two year old son whose seat I paid for. It doesn’t matter anyways because I’ll never fly this airline again.
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