I've been here a few times and I enjoy the cheesesteak with onions and both sweet and hot peppers quite a bit. It's better than other sandwich shops downtown. Aside from having a sandwich that I like, this place really needs to get things together.\n\nIt's never easy to park. I always have to drive around the block in circles trying to find a street spot to park.\n\nOn one visit I got to counter in the evening as the only customer and watched two employees sitting in the back on their cell phones for over a minute before being greeted and served.\n\nI stopped in at 9:30 on Friday night, a half hour before close, and as I walked in I was told that they had no sandwich bread. I suppose it's worth it to Capriotti's corporate to pay their employees and the utility company to keep the lights on just to turn away paying customers. The more likely scenario is that they don't pay a manager to maintain the business properly.\n\nAny business that runs out of the single ingredient required for their signature menu items and doesn't give customers a voucher at the door to come back for a discounted or free sandwich on the next visit needs to re-evaluate why they are even in business to begin with.
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