Check in staff was friendly and helpful. One of us commuted in from FLL and had a 'rough' trip getting to SAN. Front staff was friendly and helpful getting us into our room. It was the actual day of my birthday. Dianne and the rest of the front desk staff, sent a complimentary bottle of champage and strawberries as well as a nice hand written note from DIANNE The 7th floor room was a bit small` corner unit. Nice, but nothing glamorous didn't have water view. The pool/jacuzzi were under construction and we weren't informed at check in. Another guest told us that we could utilize the gaslight sister property pool. The Bartender, MARK D, in the hotel lobby was very nice and a great addition to the Westin Stafff. The Valet were helpful and friendly. Had many suggestions of places to eat/things to do. We would return to this hotel any day.
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