We go to Chicago several times a year and like to stay in a different hotel each time for comparison. This was our first time at the Allerton. The doorman who greeted us at our vehicle was very friendly, courteous, and helpful. Very good start in that department. The front desk staff was very professional and allowed us to check in several hours early because they had a room ready for us. We booked our room through Expedia. It was a larger room with a king size bed. The view of Michigan Ave we were supposed to have amounted to a peek hole more or less between two buildings and a fire escape. Oh, well. No big deal.The room appeared clean until I entered the bathroom and noticed a few hairs in the tub and a few more on the floor under the sink. I also noticed right away that there was no bar soap in the bathroom. There was only shampoo, conditioner, and body lotion. There were two bath towels, one hand towel, no washcloths. I am in Chicago among lots of people. After a day of touching door handles, elevator buttons, escalator railings, the hotel TV remote...etc. I want to wash my hands, We called housekeeping to get soap and washcloths. After we left the room someone dropped off two wascloths. Still no soap. I used the shampoo to wash my hands, My husband went down the hall, found a maid and she gave him some soap. Later that evening we pulled the sheets back to see several dark red spots and streaks on the white sheets which appeared to be old dried blood stains. Apparently the hotel laundry process had not been very effective in removing the blood stains. Still, how can a housekeeper put clean sheets on a bed and not notice these obvious stains?? Yuck. It was late, we were exhausted, and not wanting to hassle with waiting for housekeeping again, we pulled the top sheet over the stains and went to bed, So, the hotel itself was nice enough for an older boutique type hotel, which we like,. Staff was friendly, but I would say housekeeping needs to step it up a bit.
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