We stayed in the Helmsley during March 2012 over the St Patrick’s Day weekend. The room was advertised as two “double” beds. The beds were narrower than expected, not nearly as large as UK style “double” beds.
Continental breakfast was included in the price. However, when we arrived at the dining room we were advised that although there were four people staying in our room, only two breakfasts were included. At $30 per person, the cost of paying for extra continental breakfasts was exorbitant. For the quality of this hotel (Four Stars), the continental breakfast was disappointing. Hot drinks, juice, bagels, muffins, toast and fruit were all that was included. Groups must also wait to be seated for breakfast, which appears to be a very slow process.
Some of the rooms in the hotel have an excellent view over Central Park. Some of the rooms have also been recently refurbished. Not all of the rooms are of the same standard.
We were impressed by the security in the lobby. We arrived back at our room sometimes very late at night. There were always security staff in the elevator lobby checking that only hotel guests gained access to the rooms.
The location of the hotel is excellent, just on the edge of Central Park. The concierge and bell staff are very helpful.
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