I was actually very, very impressed with the service. It was quick and easy to place my order. The gentleman who answered was very natural, polite and straightforward. He was not parroting the usual telephone speak such as 'No problem' or asking me how I was etc. This was very refreshing and much more appropriate for this kind of transaction to my mind. I would certainly be happy to order further items if this is the way it is generally done at Richer Sounds.
Ms A Goldsmith
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