I checked into the hotel with the intention of renting 2 superior doubles for 3 nights each. I was given the rooms for 1 night and told that I can renew the rooms the next morning as there was some sort of "block" that could not be explained. The next morning i went to the office and was told by another desk clerk that I had to check out because my room is already rented for that day. It seems that the check in attendant was clueless. The morning desk attendant was not compelled to be very helpful in situating me, my 4yo, and mother in law in two other rooms anywhere. She was too apathetic. Overall the front desk service has a lot to be desired. In addition, the check in clerk was not giving me the rate that is actually advertised on their own website. The service is just terrible.
As for the hotel, I was fine with the exterior appearance of the grounds and pool. The room was only OK but it was worn down feeling with some need of repairs. The mattress had to be replaced probably 5 years ago. The non-smoking room actually smelled of smoke to the point I had a headache in the morning. I think it was from the carpet or the bedding.
Overall, even with the low rate of 70 dollars for each of the 2 rooms-- I feel like I did not get any value because of the poor state of the room and service. I was fortunate, that I found 2 rooms at the Vagabond Inn next door which has been much nicer and a much more personable front desk service. Please look for my review on that hotel after I check out in 2 days.
hotel reviews