This review is a little late in coming, as we stayed at this hotel in the end of September, but thought it was worth writing a review as we had such a good experience. We stayed for about three nights at the Royal Hacienda Club level--yes, a little more expensive, but we had our then 3-month old baby with us and we needed access to a fridge and microwave. I have to say, this hotel couldn't be more accomodating--everyone was so nice and helpful-- particularly, Paulina and Claudia (I wrote down their names). The room was great--lots of windows (it was in the corner of the building). Decent pool that wasn't too crowded (probably because it was at an off-time of the year). It was an excellent stay!
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