I have noticed an unusually wide variety of opinions on this property and have a theory. It seems like many of the top reviews are elite SPG members, so I would guess this hotel does a great job of catering to them. On the other end of the spectrum, I needed a hotel for one day after my trip was extended and went to either Hotwire or Priceline, forget which, to get a deal on a nice hotel. As such I got a great rate but am convinced this is a hotel that has "special" rooms set aside for discount rates. I arrived about 4pm. I requested a King room but was told that they were sold out of the type and only had two doubles available. Since they were offering discount rooms that very day I was really skeptical that they were short of any rooms, but accepted the room I was given. I found it to be pretty marginal and definitely below par for a Westin. The carpet was dirty and the furniture was old. It was only one night and it was fine for that. But i wouldn't rush back there.
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