The photo's on this hotels website suggest this hotel is gorgeous, and in fact the lobby is in fact that, however, when you venture to your room it is a totally different story. The website does not show any photo's of 'standard' rooms, only 'Prenn 5000' rooms. On entering our room I burst into tears, so long had I been looking forward to this trip (2 years to be precise), the plaster was hanging off, there was hair in the bath, etc etc. The hotel was built in 1919 and it doesn't look like it's been redecorated since! We went immediately back to reception and demanded to be moved to another room, which we were. It wasn't much better, but at least the plaster wasn't hanging off the walls. We still weren't at all happy and were going to ask to be moved again, but every time we went to reception the queue was horrendous. I really don't know what else to say! ALL THE REVIEWS ON HERE ARE ABSOLUTELY SPOT ON!!
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