The first tip off should have been that after dragging our bags up the front steps, one of the front doors was locked at 5pm. I booked this place through travelocity, and even though I had a receipt in my hand saying my AMEX card had been charged $xxx, I was told the card from the intermediary (my word, clearly the desk clerk would not have a clue about a complex word like that) was declined and I would have to pay. After giving her the number to call to straighten it out, we waited for 10 minutes while the line backed up behind us. She finally returned and said it was my problem, and oh, by the way, the heat didn't work in the hotel. It was forecast to be in the 30s. The city was packed for a conference, so I gave her my card and we went up to our rooms. Oh my God! Dirty, dinghy, cheap, pick an adjective. I called travelocity and they gave me a different number for the hotel to call that they said even a moron could understand. I had to program the number into my phone because there was not a scrap of paper or pen in the room. The "high speed internet" was a conduit running down the wall and terminating 8 feet from the nearest surface you might be able to balance a lap top on. Fortunately, we found another hotel, and left. As we handed the clerk our keys, she said "No problem (we didn't even say why we were leaving). There won't be no charge." As I doubt she understands the double negative, I was relieved, though you can bet I'll check. If you hate someone, recommend this hotel!
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