My company booked this hotel for me as a single female traveler. My horrible experience began when I arrived at 10:30 PM to a completely dark room, which is of course very dangerous. The light switch inside the door did nothing, so I fumbled around until I found a low wattage lamp that was expected to light the entire main area of the room. The lamp flickered, and I discovered that the outlet to which it was plugged did not appear to be up to code - the plug would not stay in securely. My nightmare continued when I awoke at 2 AM to an infomercial playing in the room next to me loud enough that I could hear every word. I called the hotel staff, who spent the next 30 minutes pounding on the door and repeatedly calling the room's inhabitants. The TV was finally shut off, but in a few hours I woke to not my alarm clark, but all the alarms from the rooms around me (read - THIN WALLS). In addition, my room did not meet my expectations for cleanliness, which are admittedly high. The wireless access did not work. The breakfast advertised fresh eggs, but I was most certainly served powdered, not to mention the high price and terrible service. The staff spent the afternoon sawing something in the parking lot outside my room. On subsequent nights, I returned to multiple canine unit police cars parked outside the hotel in the driving lanes, not in spaces, which can only lead me to believe they were not there to enjoy the below-grade breakfast I mentioned previously. I did NOT feel safe in this hotel, and am questioning whether I will ever stay in a Best Western ever again.
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