So let me start with the pros of the dream hotel....overall I would call this a 3.5 star hotel for NYC.
- Really nice, large flat panel TVs in the rooms. Great to watch and a good space saver since the rooms are tiny
- Very clean, especially rhe bathrooms
- Excellent location at 55th and Broadway - so a great jumping off spot for both central park and times square
- Fun and hip feel on the inside
- Apples on the pillows - nice!
- Great toiletries - soaps, etc all great quality
Cons
- Slightly snotty staff
- The tiniest room you can image - even small for NYC. Even the elevator is so small my luggage could barely fit in the door.
- Is built around a huge air duct, which is running all the time and is noisy. I got a room on the second floor and it was unbearable. I didn't sleep a wink. I had to change rooms. Most hotels would be apologetic. They acted like they were doing me a favor. Moved to the 9th floor, and was still slightly noisy.
- Uncomfortable beds - and smaller than a normal queen for sure. I am 5'11" and I was hitting the end. Just hard beds.
- Way overpriced hotel, hotel bar, and spa - even for NYC.
- Housekeeping knocked on my door all the time for no reason.
- Weird NYC crowd at the roof bar.
Overall - it was too small, too snotty, and not that nice for how much I paid. There are SO many hotels in new york - pick another one like the westin times square, the W, etc.
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