We were travelling back to Johannesburg after a vacation in the Maldives when my husband suddenly lost consciousness after about 90 minutes in the air. The cabin crew were outstanding. They found a Doctor on the flight, brought the oxygen, helped administer the oxygen, calmed the family down and were caring and kind for 2 hours. When we landed in the Seychelles, an ambulance was on the runway and the excellent Sara Chang Pen, Guest Service Agent for Air Seychelles, took over. She accompanied us to the hospital and negotiated our admission and treatment there, staying with us for several hours until he was well enough to be discharged. She also booked us into a hotel, organized our passports to be stamped, sent our luggage to the hotel and ensured we were booked on the earliest flight home 3 days later. I do not believe that we could have had better service on any other airline and we are truly grateful for their excellent service.
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