LHR-Damascus return and and an internal flight from ALP to DAM. The prices were good as was the outward journey food but other aspects of the service leave a lot to be desired. The cabin staff on the way out smoked behind the curtain and when my husband challenged them about this they actually offered him a cigarette. The flights were all on time however although immigration is tricky as no-one seems to know exactly what to do if you are from abroad. On the internal flight my suitcase handle was wrenched from the case Didn't try and complain as it was hard enough to get into Damascus airport main terminal let alone explain the suitcase had been broken. Staff seemed astonished that we had taken an internal flight. Finally there was a beetle in my salad in the in- flight meal on the way home. The cabin crew were very apologetic telling us as best they could in poor English that this had happened several times before. We were offered extra nuts and coffee as was the man sitting next to us.All in all it was an interesting experience. We wanted to support Syrian Air but I'm not sure I would use them next time although I would definitely visit Syria again.
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