I wish I had checked reviews before staying at this hotel -- my experience matches too many others. After a seven hour flight from Central America to LAX, I had to wait 40 minutes for the Crowne Plaza shuttle. The front desk wouldn't honor the rate I had reserved, and charged me the full rack rate (basically double), at 2am when I wasn't going to go elsewhere. I tried the shower -- and waited and waited for hot water. I was happy to get out of this place at 9am for my next flight. I won't ever stay here again. This hotel has a lot of local competitors -- you can do better elsewhere.
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