In town on business for one night, I chose this hotel based on TA reviews and decent rate for downtown SF (~$200 incl tax). It was my first stay but the hotel is classic Kimpton--cozy boutique. I called the hotel earlier in the day to make a late minute reservation and to see if they would match a slightly lower rate I found on a travel booking website. They matched it, no problem. When I pulled up in a taxi the doorman immediately came over to open the door and get my luggage from the trunk. Front desk service was friendly and efficient. The receptionist informed me that the wine reception would start in an hour but unfortunately I couldn't attend. I asked for a quiet room and got one on the top (seventh) floor facing inward, so absolutely no street noise. Free wifi and iPod player in the room. There was no coffee maker in the room which is unusual these days but in the morning they have free coffee and tea in the lobby along with all the major newspapers. Decent fitness room with two treadmills, etc. and they offer some spa services, like massage.
The only issue I had is that the room was quite small. I had a room with a queen canopy bed which as their website description says is 200 sq ft. (The bed would have been quite romantic for a couple but unfortunately I was traveling solo.) They list the square footage of all the rooms on their website which is good info to have--so I was forewarned. The canopy bed took up about half the floor space. There was also room for a night table, desk, lounge chair and the cabinet with TV and minibar. The canopy bed has some cushions and wall lighting and can double as a sofa. Since I was alone and wasn't in the room very much I didn't care about the size but it would be uncomfortable with more than two people in my opinion.
I liked the hotel a lot and thought the service was outstanding. I would return but only if I'm traveling by myself given the room size.
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