I requested a disconnection a few days after paying for my last month bill.
But I was rather informed that I needed to have given them a 30days notice.
I told them I wasn’t going to continue paying after my contract had ended.
They have now send a bill for the extra days they left their connection running to make up a month with a penalty for late payment.
I contacted them and requested for a copy of the record of my call for disconnection.
This has not been given to me, instead they have unleashed CapResolve after me.
The provided phone number takes endless waiting minute with a bot telling me to press this or that button.
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