My experience with BT has honestly been nothing but a pleasure - calls or live chat always answered quickly and every single time the advisor has been polite, friendly courteous, helpful and quick to resolve any query patiently no matter what the question has been - on the 2 occasions an engineer has been needed which was only my initial install then when I moved home the engineers have been equally as helpful always on time and more than happy to assist with any queries I have had - There are a lot of companies that need to take a leaf out of your book - I honestly do not have a bad word to say and would give 100000* if I could
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