This hotel has a great location, nice rooms and nice molton brown amenities.
But the service is very poor and really unfriendly. Honestly I go there only for location and rooms don't expect more. I would be really severe with the F&B. Breakfast room size is a joke for such a big hotel. The quality is really bad too and so expensive. They sell you for nearly 10usd a glass of orange juice out of the can and declare that it's freshly squeezed (a lie). I was running NYCmarathon, I wanted early in the morning a nice healthy breakfast ordered with room service. Impossible at 5am, no flexibility. It was proposed a ridiculous bag for 30Usd like a snack not even a banana... or tea.
Next time I might go back to the peninsula.
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