First rate experience and the best experience having travelled around New England on our honeymoon. Even better than the QM2 Queens Grill! We were very kindly upgraded to an Edwardian suite as we were on honeymoon, and we couldn't have enjoyed our stay more!
Service was fantastic - at all levels from doormen to front desk and upwards. When we experienced problems during our stay with a bathroom fitting, the staff couldn't have been more helpful or quick to rectify the broken fixture.
Wonderfully comfortable bed, impeccable housekeeping (and they were challenged by our luggage after weeks on honeymoon and shopping!!), THE location to be in in NYC! Possibly the best hotel room we've stayed in - far out stripped the Waldorf Astoria of a stay a year ago, with superior fittings, staff, toiletries, space, decor and living areas.
The only wish we would have had would be that there were more elevators!
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