Went on business. I had checked TA website, and sort of knew what I was in for....
As a Hilton Honors member, I was not given anything, but after I asked, I was told I was entitled to free wi-fi. Great, since I would be working for most ot the time, and didn't bring my computer.
Our first room on the fourth floor had a dirty bathroom. Like a broom did not pick up left overs from the shower. Curly little buggers. My hubby traveling with me, (who never complains) called and asked for a new. 'cleaner' room. We requested the upper business traveler floor. We were accommodated.
The entire hotel was overrun with older (Japanese, I say this only because it might explain behavior) women on a Buddah conference. Loud, rude and rather unfriendly. Constant noise in the halls, doors slamming (worse than kids!).
On the top floor, we had refreshments, that were raided as soon as put out. On our two night stay, we had to call three separate times to have them restock it. Cokes, diet, Sprite, and water. Granola bars, Rice Kripsies treats, and peanuts. Apples, bananas, fruit, coffee and hot water for tea. So, you, see nothing out of ordinary that might be kept downstairs in lobby. ( But people were rude, and selfish loading up there bags.) Not the hotel problem, but more attention to the area would be warrented.
The rooms were outdated, with wear and tear showing on furniture. Outdated bathrooms.
NOT worth the money they are charging!!! But comfortable for mid-priced.
The valet managetr was very helpful with directions, I think his name was Derek. He went above nad beyond in today's current customer service. The younger kids, shrugged their shoulders, but he stepped in.
Would stay somewhere else for the money
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