We have been traveling the world for the last six or seven years now for about a month each time, on tours and by ourselves staying at all diferent hotel from five star down. The Alex was by far the worst hotel we have ever stayed in. The staff we delt with were not very helpful, the lifts were slow,on entering the room the bed was made without a pillo case on one pillow, there was no mini bar or fridge in the room and when we rang the desk to get ice it took at least half an hour to come. For the price and location I would not recomend it to any of my friends and would never stay there again if I travel to New York.
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