We stayed a night at this property as we were attending a High School competition nearby. When we checked in we were never acknowledged for being gold members. Almost every Marriott brand hotel always does this and it does make you feel special. We then noticed they put us in a room right next to the elevator. Being that I am a light sleeper, I asked to be moved and was told there was nothing else available. I asked if we could be moved later once something did but this was discouraged and the girl told me it would not be noisy. Well, in the middle of the night folks were laughing and talking at the elevator as well as a horrible noise was made in our room every time the elevator came up to our floor. Needless to say, I did not sleep well at all. Kind of frustrating! The next morning I let the associate know and she apologized and said, yes, we try not to put folks there because they always complain! Well, what better than to put one of your Gold members there? Very disappointing
As for the rooms, they were mostly clean, other than the bathroom floor which did not look like it had been mopped prior to our stay. The bed was very comfy and had it not been for location, I am sure I would have enjoyed my sleep in it!
There is lobby construction going on, but this was noted on their website so that was not an issue. I think the frustration was the lack of care taken for a dedicated Marriott customer. This is my second stay at this property and both times I did notice the floors in the bathrooms were not mopped. The last time I was not next to the elevator and it was a much better stay.
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