My flight was from Montreal to France and was schedule to depart in September 2020. Due to covid 19 the flight was cancelled. Vouchers were sent for us to make reservations in the next 2 years instead of giving us back our money. The reservation was for 4 people and was nearly 3K Can. dollars. We had pay well in advance approx. 6 months before the scheduled flight, Air Transat did not make any effort in re-paying its customers. They kept our money for over 1 year, until the government of Canada bailed them out. We have finally received our money back in May 2021. I am very upset that Air Transat kept our money and refused to give us back our money when the flight was cancelled. I will never, ever, ever book a flight with this company again, and I will never, ever recommend anyone from using Air Transat for a vacation or a flight, and this goes for all of the Canadian airline companies which use their customers money as a bargaining chip to negotiate with the government!
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