As I have come to expect from the Hilton family of hotels, this Embassy Suites was no exception. I was staying with my husband and a friend of ours after a wedding and we were all very happy with the hotel. Despite one rude encounter with one singular night staff front desk employee, everyone we talked to at the hotel was very friendly, helpful and generally awesome. Even the cook-to-order chef at the included breakfast area was very friendly and super nice, at 6am! The lobby area was very nice and welcoming, well kept and clean. The rooms were the standard suite style rooms, plenty of space, which nice accommodations, decor and very clean. The pool area was slightly awkward, as the pool was indoors but there is an outdoor area to lay out on lawn chairs and sunbathe. The bartender at the manager's reception was super nice, and made some great suggestions for local dinner places to try. They also have a shuttle that will take you within 5 miles of the airport, and dropped us off at the lightrail station to get into downtown Charlotte. I was pleased with our stay and would recommend the location to anyone visiting the area (if you don't mind a lightrail or car ride into the city as it's a ways out from downtown).
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