We had a group of 25 that stayed at the Red Lion Hotel on Fifth for one night, pre cruise, on July 7th. This is a GREAT hotel for seeing downtown Seattle! The location cannot be beat. Great access to so many downtown attractions and transportation. $6 cab ride to the waterfront, $6 cab ride to the Space Needle. $10 cab ride to pier 91. Try to avoid the front desk at checkout time. The line can get quite long.
We arrived at the hotel at about 1:00 pm. Out of all of our rooms 1 room was available. The gentleman at the front desk that checked in a number of our group was, I believe, Kaye? He was a fantastic contribution to the hotel staff!!! He went out of his way to accomodate various requests. Even though his answer was generall not what we wanted to hear he made you okay with hearing no.
A number of our group ate at the restraunt downstairs in front of the hotel and said the food was very good.
A couple of things the hotel could have handled better:
We had a number of rooms that were not available until after 4:00. Unfortunatley those rooms were the ones that were occupied by the older folks in our group. (in thier 90's). We just let them hang out in our room until theirs was available so by the time they got their rooms around 5:30 they were done and went to bed and didn't join the rest of the group for dinner.
A number of folks in our group booked a "Spring" promotional rate that indicated breakfast, parking and a $50 gas card was included. It turned out that one breakfast was included. None of our rooms were occupied by only one person. Everyone in the group felt that should have been stated.
I had called ahead and requested roll away beds in three of the rooms. The staff member I spoke with was very accomodating and noted the requests with out question. Upon checking in I confirmed the requests were present on three reservations and was then told there would be a $20 charge for the roll away. There was never mention of this charge during my initial conversation. That would have been good to know then so I could have communicated that to the members of the group so they arrived with the expectation of the charge rather than being irritated by it. I did mention that there had been no mention of the charge during my telephone conversation but there was nothing done to rectify that issue.
hotel reviews