On 7th March we had a flight which was Vistara from Srinagar to Del at 15.40 hrs which would land at 16.55 hrs and Del to Goa at 18.40 hrs. Our flight from Srinagar to Delhi departed at 16.00hrs and landed at 17.30hrs by the time the aircraft could dock the bay area it was 17.50hrs. Even though Delhi airport is huge we managed to get to the security gate and got through security at 18.15hrs. Even though we knew we were getting delayed for our next flight ran to the boarding gate which was also quite far from the security area . When we reached there it was 18.30hrs and boarding gates were closed. I am well aware that once boarding gates are closed they aren't opened but since it was their flight which was delayed they and since we had already crossed security check they should have given us a call which wasn't done. Their staff didn't have any empathy towards us. When we went to collect the baggage they made us wait for 2hrs. This was our worst flight experience
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