This hotel is in an excellent location: walking distance to Columbus Park, Faneuill Hall, Quincy Market, Aquarium. Lots of nearby historic sites as well, such as the Boston Massacre memorial, Meeting house. The staff was wonderful, very accomodating. I arrived early on a Sunday when they were full, and normal check-in isn't until 3 pm. I waited in the lobby (comfy couches) and they had a room ready for me within 30 minutes.
However....the complimentary internet did not work 2 of the 3 days I was there. After spending 45 minutes on the phone with their support group, the only possible explanation they came up with was that their bandwidth was being totally used, as the hotel was full. C'mon, this was one of the reasons I chose this hotel!!! Also, I had one of the atrium rooms. It was too dark, even with all of the lights on, and depressing. Noise from the lobby and hallway also traveled up the atrium. Another negative: although there was coffee and tea in the lobby, I really prefer making my own so it's ready when I get out of the shower. Also, they lobby is undergoing renovation, so it's down to bare walls and ceiling studs.
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