I went in to get my suit that I bought last year tailored because I had lost some weight and I couldn't have had a better experience. When I walked in I was immediately created by Bill who was warm and friendly. Anna came out to perform the measurements and mark up the suit. She checked everything, even changes I hadn't thought to have made to make sure the suit fits me perfectly when they are done. Best of all, when I asked if they could ship the suits to me at my house since I no longer live in Pittsburgh, they asked when I was leaving town and promised they would get it done for me before I left the next day. Better yet, they had the suit ready for me early, avoiding the rush for me to pick it up before I left. Everyone was extremely helpful and diligent and I will continue to only get changes done at this store.
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