We booked this hotel a couple of days before our stay as it was one of the few available. It was also near Grand Central and as we had to catch our bus to the airport the next day it was a good choice. The scaffolding outside and the refurbishment work next door did put us off but we were only there for one night so decided to not let this dampen our spirits. The reception area was small and very gloomy. Two couples were waiting for a taxi to take them elsewhere and when the taxi arrived said a loud "Thank God!"
Checking in was simple enough and when I checked that we would not be affected by the refurbishment next door was advised that we had been upgraded to the courtyard and therefore would be fine. As it was noon we asked could our bags be stored until the room was available at 3pm and this was done at no extra charge- excellent!
The room was comfortable as was the bed but the bathroom needs upgrading. However from our window we could see the Empire State which was such a bonus.
The AC was very noisy and could not be turned off which meant we had little sleep and were very disappointed when we realised that there was no coffee making facility in the room nor was there a coffee station available in the hotel. When we asked about this we were told there was a restaurant but at $15 for a cold buffet breakfast and $25 dollars for cooked, plus the usual taxes gave this a miss. We managed to get a Starbucks coffee round the corner and a brilliant egg and sausage bun at the shop next door (at $2.95 what a bargain)
Next day we checked out at noon after our trip to the Empire State and again keeping the bags for us was not a problem making life much simpler.
hotel reviews