Worst airline I have flown with: they lost one luggage on the departure flight Dec 30, 2022 and did not provide any information about its whereabouts until the date of the return flight (8 days later). On the return flight we have spent the transit in Warsaw going from one LOT office to another without being able to get any information about the missing luggage. Also Warsaw airport services are very poor - security check operates with poor technology - passengers are asked to take off their shoes (never seen in European airports for quite a number of years now), passport control officers are unprofessional.
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