I recently stayed here for 4 nights on vacation. First, I have to say those were the best beds I have every slept on...the beds alone make it worth staying here. The rest of the room was nice and very clean. The staff was always friendly and helpful. We reserved our room during a 72 hr sale that Hyatt was having and got a very good rate, but would have been just as satisfied paying more. Keep in mind, this a huge, busy hotel and there is a $100 a night hold put on your card for incidentals, which you can avoid by having them put a restriction on any extra charges (which I did). This was my 3rd time to vacation in Chicago and the next time I visit, the Hyatt will be the first hotel I consider.
hotel reviews