For the price, this hotel is really not great. We stayed over 3 nights week of 28th May, and it wasn't brilliant at all. Weather was dreadful - which didn't help. Hotel was rather tired and tacky. At least the heater did work. Staff were not as snooty as a lot of other SF staff - which wouldn't be hard! The gift shop attendants were lovely, and the laundry was a relief after 10 days on the road. We did get a smoking room, however, which was hard to do in SF.
Don't make the mistake of eating in the restaurant. Food was awful, service appalling and incredibly expensive. We actually left the restaurant and asked at the front desk for a bill, as we waited almost 15 minutes for one of the three servers/attendants in a restaurant with 4 table occupied at 9.00 pm to get us a bill. Eventually, the server came out with the bill and when I handed it back after signing, she said "What, no tip?" (completely seriously). As if!!
We would not go back there if back in SF.
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