Only giving 1 star because 0 is not an option. I don't usually leave reviews as nearly every service or product these days is rubbish, so I would be constantly writing. But this is beyond a joke. Really, really, really shoddy service. Takes over an hour to get through. Accidently cut off when finally achieving some resolve but didn't call back (even though they took my number).
Back to square 1. Started it all again and Was promised issue was sorted. But it wasn't. Bill should be half what it is but 2 months later still on old tariff. The date on this is my last conversation with them..still waiting. If you can avoid, please DO NOT GIVE YOUR CUSTOM TO BT!
UPDATE 21 NOV '22. Called BT again today after being promised last week that it would be sorted out in 24 hours. Today they claimed they had no knowledge of my order and I would have to start again. Finally given up and cancelled. AVOID BT LIKE THE PLAGUE!!
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