Hotel rooms were average, bathrooms were tiny.\n\nLobby coffee has a $2 charge...we opted to run to Starbucks every day and get great coffee for an extra quarter.\n\nBreakfast buffet was good but with parties of 6 being charged a 20% gratuity for a buffet seemed absurd and ridiculous for someone pouring coffee.\n\nSeemed to nickel and dime their guests at every opportunity and also appeared to be understaffed. We will not bother to stay here again in Charlotte, we could get better service with amenities we are accustomed to at a Hampton or Holiday Inn...disappointed.
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