I stayed here on business for a month. The hotel is nice and the rooms are clean. If you want a fridge, you must request it. The gym is great, with new machines and a lot of equipment. There is no free wi-fi, which was a great hindrance for someone on business.
While the hotel is nice, I would not recommend the area. Other than the convenience of being very close to Union Station, there is nothing ideal about the neighborhood. It is one block from the homeless shelter, and as a young woman staying on her own in a strange town, I did not feel safe walking around alone. There are not many good food choices nearby either. I always had to travel a little far out of my way to get any good food. It is 2 stops away from Chinatown or a 20 minute walk, but Chinatown does not have good restaurants anyway.
The hotel is also far away from any grocery stores, which may not matter for vacationers, but could make a difference to those with extended stay. I was here for a month. The closest grocery store was Safeway, which was a 3 block walk to the bus stop, a bus ride, and then another 3-4 block walk. It was also not in a good area, since a homeless man followed and sang to me the entire time. Yes, he sang loudly at me when I would not let him carry my groceries.
I only stayed here because it was close to work. Factoring the hotel alone, I would rate it as above-average. But due to the location, I would knock down my rating. I would not stay here again just for that reason alone. That aside, the service and staff were ok. And being so close to Union Station, there is no problem hailing a cab, no matter the time.
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