We went there on a weekday right around noon. There were only about 30 people ahead of us and we waited in line. They only had ONE cashier for both the VIP line and the regular line. Every minute or so another senior folk with a VIP card would come in and she would take them before taking us. After an hour it was finally our turn, the clerk asked us how many people were in our party and proceeded to ask us if we had a players card and if we wanted to sign up for one...then started making small talk. REALLY?! If I wanted a player's card, I would have waited in the player's card line. I was so irritated because she was taking her sweet time. Don't mess with hungry folks. As soon as we passed the cashier, it was all smooth sailing. The food is not bad and neither is the service once you're in. The place itself is gorgeous. But as I looked around, I was so mad at the cashier because there were so many empty tables, and SHE was the bottleneck.
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