I booked my birthday party here, mostly because of it's close proximity to The Duce. I was in contact with someone who said she was the Manager, Daron Harvey. She was great and said she would extend happy hour for my party. However, upon arrival, the night of my party, the manager on duty had no idea my party was coming. When I told him that I had spoken to a manager about having my party there and he snidely remarked, \"that's weird, I'm the manager.\" Wow, way to be nice about the amount of business I am about to bring your bar. To top it off, we got there at 9pm, which is what I told the Manager I was e-mailing, just to find out they normally close at 10pm on non-Suns game nights, unless they have 20+ people. So, now I feel awkward 'cause we're keeping these servers past the time that they probably thought they were going home. \n\nThe only reason I am not giving them one star is that they were still able to accommodate my party and give us the specials. Except after 1.5 hours of being there, the server asks me if we're all on separate checks. I don't understand how you just assume these things and we had to wait a bit longer to get our tabs. Lastly, I get the rule to add gratuity for such a big party, but the gratuity added was 22%. Random. \n\nSuch a terrible experience.
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