I stayed here over the weekend (September 26-28) and was honestly not pleased. I booked with my HHonors and checked in with their app. The app lets you add things to your room before you arrive (refreshments, extra pillows etc.). I knew we were going to be coming in late so I requested two bottles of smart water and extra pillows (I'm eight months pregnant). None of this was provided upon arrival. When we arrived we found out there was no valet and self parking was $14 a day. The self parking garage is not close enough for me to walk so my husband and had to get the car and leave me in the lobby waiting. If $30+ wasn't enough for parking they also charge $10 for WiFi for just a day! When I called the front desk to see if she could offer me anything since I was a loyal HHonors member she simply said no and wouldn't help me. The room was clean and I had no problems with it accept that the bath tub was small and I couldn't sit down and fit. I love Hilton hotels and will continue doing business with them but this DoubleTree was a no in my book.
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