We were apprehensive, having looked at unfavourable XL Airways France reviews. This was a round-trip flight New York-Paris. Both flights were on time. We are not small people. The seats, which we paid extra for, were standard size and comfortable. The food was airline food, but above average for its class, and they offered seconds of rolls. The downsides : you can't check in online and they don't offer accommodations for handicapped or seniors until you've checked in. So, if that's your situation, be warned. We got to the airport the customary 2.5-3 hrs ahead of boarding and had no problems, though. you have to email for the seat upgrade - it's not possible online. The video entertainment, on central screens, looked really awful, but it didn't matter to us.
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