Staying here for a long weekend in the city after attending a wedding. Found everyone we encountered during our stay to be pleasant and helpful but we didn't ask anything extra of the staff either. It is very clean. Rooms are big but bathroom is smaller than I would have expected with almost no counter space for your toiletries. I couldn't find some of the standard items that a hotel of this caliber or less usually has for you, like cotton swabs. I agree with another reviewer that it is well placed for shopping and tourist attractions, very close to radio city music hall and theaters without being directly in the crowds. Great proximity to Essa Bagel on Third Ave!
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