Stayed here a night because the Westin Galleria was not available. Rooms are nice and staff is very attentive but the hotel is in a ghost town of an industrial park. At 3PM in the afternoon no restaurants in the hotel were open, the gift shop was closed, there are no minibars in the room and even the deli in the attached office building was closed. I eventually drove to find fast food for a snack. Kind of a pain.
Executive Lounge is big and deserted. Some pretzels were on the tables when I checked in and were still sitting out when I left. No drinks, water or food offered. Continental breakfast offered in the restaurant to Platinums. Baked good looked like Little Debbi cakes.
Lobby area is nice if not overwhelmed by the Westin smell that's pumped in. Internet in the hotel was very slow and signal was weak.
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