Just experienced the New A350-900 Business Class. The Seating and space is First Class almost as big as Emirates First Class Suite but without the Bling Bling Gold and Wood grain. Very Spacious great onboard entertainment. Food was great as always with Singapore have flown the same route many times in A330 which were old and getting tired this is a big step up. Only negative is (but some may like) is that its very private and High seating but you can't really view anybody or any distance in front of you or behind so its like your in a private cocoon.
A big mention to Allison the Singapore duty manager at Adelaide she sorted out a very stressful few days regarding my Wife's Kris Flyer Account that was suspended due to a glitch. 17 Phone calls to Kris Flyer in Singapore everyone making promises but no one coming through it wasn't until last day that my wife even knew she had a return flight! Shame on you Kris Flyer appalling for a world class airline.
Allison sorted and did things outside of the Square and above and beyond her duties. I shouldn't have had to go through Australia or Adelaide to sort it but was left with no Choice if we didn't my wife would be stuck in Malaysia as account unlock didn't come through until 6 days after return flight.
But this review is about the flight not the Airline or Krisflyer. Hence 5 Star
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