Pathetic service Grab!!!!!!!!!! for starter, driver is lost and not even at the pickup point. Yet the app is asking me to be there within time to avoid extra penalty for waiting. I was the one waiting, care to pay me for my time?? Eventually Driver cancels the ride. Rhe next ride i book you charge me 2 dollars extra. Whose fault is it? So u earn from the driver and also the customer for no fault of the customer?? Ridiculous way to do business.
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