*This review is for the Infiniti Collision Repair Center*\n(Located right in back of the dealership)\n\nLong story short, an old lady rear ended my car a few weeks back. Her insurance had to take care of the repairs because it was her fault. I own a Toyota, so I had asked Allstate if Desert Toyota could do the work. They told me it was possible, but because they weren't affiliated with them, approvals and repairs would end up taking a little longer. At the end, I just decided to go with their recommended body shop, which was here at Park Place Infiniti.\n\nI gotta admit, I was skeptical at first. I mean, I have a Toyota, so why would it get repaired by Infiniti? Chris helped me when I got there and was very nice. I felt kind of bad for him because he is the only one running the front office area and he was busy. I gave him the paperwork that Allstate gave me, he inspected my car, then told me that they would order a new rear bumper right away. I dropped my car off 3 days later, when the bumper came in. He quoted me that the repair would be finished in 3 business days. It actually took only 2 days, which was awesome. This was probably a simple fix for them, but I thought they did a good job anyway. The bumper was installed correctly and the paint job looked good. Also, they washed and cleaned the inside of my car! Thanks guys, for the super clean carpets!\n\nRight before I left, Chris told me that Allstate may call me and ask about the service I received from them. He said that if there was any reason that I wasn't satisfied, to decline the survey and let him know because he and his team want to know how they can improve. But, I told him that he didn't have to worry about that! Great customer service and fast repair time. Definitely recommended!
places reviews