This trip was for my mom's birthday, she had always wanted to visit N.Y.C.. The moment we entered it was relaxing, not stuffy or over crowded. Daniel, who checked us in remembered I mentioned it was her birthday and had a special treat sent to her room later that night. It was only the first night and he helped make her birthday extra special. We partaked in the breakfast buffet in Ginger's Restaurant every morning we were there and they had an excellent selection! We heard one of the waiters Mo, was accomodating and was he ever. My mother fell ill for a few days and he was very attentive to see she got what she needed from the restaurant. He also had a treat sent to her considering she was ill and it was her birthday. Kate from housekeeping did a great job accomodating our request to clean my mom's room later when she didn't feel well. Everything always looked nice and tidy. I want to thank everyone we had the pleasure of meeting in helping make my mom's first trip to New York, special.
hotel reviews