Before I traveled I wanted to treat my parents to a nice paid holiday! I cheched the ratings and found HSAA had a good rating! The problems stated form checkin. Because you have to pay for parking I thoght why not Vale! but you had to hunt them down to get your car or wait for them to show up. The second you walk in you are hit with the mould smell,
our parents room leaked from the A/C forcing my parents to share our room. I was promissed a credit we never got! The Hot tub was not clean and smelled like dirty bath water. The overall condition of the Hotel was NOT commensurate with the stars or the service.
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