The ordering was fine, the product is exactly what we wanted however the delivery service was appalling. I had your email requesting I clear obstacles etc and the delivery men would take it to the room of our choice, not true, they dropped it literally just inside my front door and refused to take it upstairs. My husband and I could not move it, it weighed 65k, so it had to stay there overnight until we could get some help to move it upstairs.
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