This Omni came highly recommended based on its location and the size of the suites. As I was planning a bachelor party to include the Panthers game, this was a perfect fit.\n\nCheck-in was speedy on a Friday evening. I had two suites and the rooms were as advertised. The tv was not working in one of the rooms, which was fixed within 30 minutes. Also, after speaking to a room service attendant and telling him the purpose of my trip, he offered to send up a platter for the groom-to be on the house. \n\nUpon returning to the rooms, there were platters with snacks and beers from the hotel with a kind note wishing the groom well. A great gesture and great service. \n\nNo complaints with any other part of the hotel. The parking system, while annoying, was standard, especially considering the garage is shared. The charge for internet in this day is ridiculous though. I mean, there is free internet in every park in NYC, every fast food restaurant, etc., stop wringing people's pockets. I went to Starbucks, which was 500 ft away, and used their internet...\n\nOverall, cleanliness, location and service was great. The decor is not modern and but the great service earned the fourth star!
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