First impression:\nThe guys here were borderline rude to me when I dropped my car off. I thought I had talked to someone on the phone and made an arrangements. It turns out there are two Monro Muffler locations on Penn Ave and no employee at either shop thought to bring this up (then, or at any point), as I had called the wrong location (I found out days later).\n\nService:\nThey took my car in anyway and said \"they'd get to it tomorrow\", well tomorrow became the next day and the day after... \n\nGot a call that the mufflers I bought for the car turned out to be the wrong ones so I called around, tracked down the right ones, and dropped the correct ones off there within two hours of the call.\n\nQuality of work:\nAll in all it took a week for them to get the work done and I was under the impression they would be welding the whole system together. It turns out they just use clamps and bolt stuff together. I asked them to make me some tail pipes for me with bends over the rear axle and they couldn't do it with 2.5\" pipe, turns out they are incapable of bending anything over 2\" pipes there. Instead we agreed it would be easiest for them and cheapest to install short turndown pipes. So really it wasn't a terribly difficult job to be done.\n\nOverall impression:\nI gave two stars instead of one because they didn't actually break anything or lose my car or burn it down or anything. Pricing came in just over what we had agreed on because of the addition of the turndown pipes. I could have saved a lot of money and time and done it myself.
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