As far as an airline goes I would categorize Southwest as serviceable. They get you to where you want to go. However, you have to be sure that you check in online 24 hours prior to your flight or else you are doomed to having to check your bag. Why? Because they pack people in like sardines and if you fail to check in you will be last on the plane and there will no be spots to place your bag. They also do not have any screens that play movies or tv to help you pass the time. Unless you want to spend even more of your time blue glowing (my buddies term for using devices), I recommend bringing a book to pass the time.
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