I returned to the Strand for my biz trip to NYC for only one night. The room was lovely and clean. The bathroom was sized small but ok. For me, the bed was not soft enough - but then I'm used to a softer mattress with plenty of support. I understand not all beds will be comfy when I'm traveling. My disappointment - My previous visit provided a complimentary breakfast and I assumed at the rate I paid (over 400.00) I would again have breakfast. Not so. When I went to the cafe to get breakfast I was told the breakfast on the bottom floor was for international travelers and that the complimentary breakfast was discountinued in January 2012 and I was not "on the list for complimentary breakfast". If it was discontinued, why a list? And why are so many here on trip advisor mentioning it? It was disappointing as I had to walk down the street to get an inexpensive breakfast - a bagel - on my way to the airport.
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