Ok I'll start off by saying this hotel isn't bad. If you can get a good internet deal to stay here, grab it. Definitely do some research to find another hotel if you have to pay regular rates though. All in all it's a good hotel, not in any way to be considered luxorious, but there are still several things that you should know before you come.....pros and cons listed below:
Pros
Big rooms, very spacious
Big clean bathrooms, no mold, rust, etc.
Free breakfast (con below)
Free mid-week lite dinners (con below)
Staff customer service is spotty. Some are outstanding, some need 'retraining'
Housekeeping attentive; left notes some days and the issue/request was always fixed when i returned that evening
Free wifi!
$10/night parking on the hotel lot; most hotels in the area charge $20 and $30/night!
Cons
Moldy smell; was moved to a room with a lot less smell.
No restaurant in this hotel. I have no idea where the closest restaurant is, I ate breakfast at the free buffet in the lobby (yes, breakfast buffet with no in-hotel restaurant, go figure!), ate lunch at the convention center, and ordered dinner in/delivered every night. Never ventured out. Why? Bad neighborhood! I honestly haven't seen any 'unsavory' characters, but homes and buildings in the area are run-down and terrible looking.
Very limited drawer space for clothes. Tiny dresser
Great view of a billboard from the 5th floor room. Can't see much else.
Walls are paper thin. Can hear EVERYTHING in the hall and next door rooms. Can also hear every car driving down the highway, which I thought was nearby. It's not. It's 2ft away from the hotel!
Phones are dusty and dirty
Dusty carpet corners in rooms
1 tiny trash can in the bathroom. None in the room
Shuttle - horrible service! They only run every hour on the hr. I called at 430 and asked for the van to come at 5. Was told twice to wait at the bus port. He shows up at 5:23 at the taxi station. Called the next day 30 min early. Was told to wait where he picked me up the day before, which was the taxi station. He was on time, but at the bus port.
Free lite dinner...soup and old veggies
Free breakfast - potoatos half cooked, ham slices were boiled, sausages chewy
Should think about upgrading the lobby couch. 1970s style and looks like its been around since the 70s. Showing serious signs of wear
Fitness room opens at 6. I'm from the east coast, up and ready to go at 5!
Metal part of treadmill in fitness center is rusted. Had to put towels on the bars to cover the rust. Creeped me out!
Small mirror in bathroom to see the back of your hair would be a nice touch
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