My husband and I had occasion to cancel our flights from Brisbane to London via Singapore and return because of poor health and worry about the Coronaviris.
I cancelled online (Our trip was in May) and the very next day our money was back in our CC! The full amount, less a small cancellation fee, We are soooo impressed by this wonderful service. We have travelled with Singapore before and they were great, but we will certainly travel with then again! I have put in the date we travelled with them last,
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