I am a sucker for atmosphere and love the custom of English afternoon tea. Harrods was my choice in KL when I couldn't do the Ritz. No more. The toast was stale, the sandwiches thrown together with minute bits of cold cuts and a ladle of mustard; gone are the nice mini pies and the delectable baked bits. And the tea selection has shrunk to whatever Tesco has on special, it seems. The only redeeming feature were the excellent scones, everything - and I mean everything - else is far better at Dome and pretty much every other place across the planet I have been at. It was awful. And doodling boy band tunes over the stereo non-stop didn't help the atmosphere either. Harrods UK take note, they are ruining your brand.
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