Staff were always helpful. Guest services was very responsive-provided another bed after the sofa bed my son slept on proved to be too uncomfortable. We started out in room 401 but asked for higher floor and got 2601 the next day. It had a view of the river and was very quiet. Everyone had a smile.
Suite was a bit dated but had very nice bed, kitchen with gas stove and full size frig and microwave...though the previous suite one on the lower floor only had small frig and microwave. Shower took forever to drain.
Lots of restaurants on 3rd Ave less than a block from hotel. Barking Dog next to hotel was great for breakfast.
Subway 6th line was at 33rd one block from hotel-this took you downtown to Soho etc and further uptown and was nicer than other lines. Other lines available within 15 minutes walking to Herald Square. Times Square was a 20 minute or so walk away.
hotel reviews