We stayed there 2 nights - regular room on the 5th floor. Very nice lobby and extremely courteous front staff - which somewhat constrasts with several aspects that should require management attention: rather old/slow elevator, cracked baseboards, and worn out carpet in a few places. Our bed mattress needs to be changed !!! The hotel is nicely located, 2 blocks from other high end hotels (Fairmont, Park Hyatt, Westin). We stayed at the Fairmont DC earlier in that same week and for the price, I much prefer the Fairmont's room quality and lobby... But hey - don't get me wrong, staying at this Ritz won't be torture - just don't expect a 5 * place - this is probably more along the lines of a 4 *, really...
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