Horrible nightmare to deal with. The flight F8857 on Sunday was canceled last minute and automatically re-booked to the next Friday, no way I could wait another 5 days so I was forced to book with westjet the same night for 5x the price. The email from flair says if this change doesn't work please re-book or cancel with a link provided, the correct reference number doesn't work and they said it has already been re-booked, which I know because it was done automatically. I'm directed to a useless chat bot. The support line cue is full and they just drop the call. Waited 3 hours with the online booking agent, they initiate a refund process still waiting days later. Flair still shows online the booking as active, it gives an option to cancel but would charge me more money to cancel than the tickets cost. Worst airline, full stop. You are not getting a deal, you are gambling.
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