We stayed here on points so that we could get a whirlpool room. Unfortunately, this hotel has seen better days. There was a leak somewhere in the upper floors that caused management to ask us to move rooms--thinking the whirlpool was the cause (and it may not have been as the drop ceiling by the elevator collapsed the next day from a problem on the third floor). This was somewhat disconcerting as we were in the tub at the time. The staff was very helpful in getting things moved over--including a refrigerator--that alone got this location a higher rating than it would have otherwise. As others have noted, this location very recently went non-smoking (which surprised me as the entire chain went non-smoking some years ago). This was evident in our first room. This facility badly needs the update and upgrade that the staff said is coming. The public rooms were clean and the breakfast was a notch above most free breakfasts with two kinds of waffles, and scrambled eggs and sausage gravy on Saturday (egg patties and sausage patties were the norm the other day). I don't think we'll stay here again--at least not until the promised renovation--but I've stayed in worse. Again, the staff was really nice. This is a property that could be good with a little TLC. The down side was that my wife did not get to enjoy the whirlpool at all after our abortive effort to use it (though our new room also had one, which I did use) and it was her birthday to boot. The internet took a little time to load (due to having to go through a log in procedure that did not come up right away), but was fast once it did.
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