We recently spent 2 nights at the Tremont. We were met by a doorman
who took our bags to our room and we were checked in efficiently.
This place has some charm and is a bit shabby but is definitely not the dump some reviewers claim. Room was not the best but was ok.
Staff however could do with a visit to a charm school .. polite lack of interest in the guests would sum their attitude up.
Main complaints were :-
No drink making facilities in the room ( Although the coffeee was free in the mornings )
Lift was erratic, slow and at times very crowded.
On one day there were no towels left and it took 3 calls and 1 hour to get them sent up.
Most annoying was a $3.00 charge per bag for storing after check out ( Still this negated the need for a tip ! )
Location was superb which as we were sightseeing most of the time more than made up for the shortcomings and the restaurant attached was excellent and reasonably priced.
Summary ... fine for 1 or 2 nights, any longer look elsewhere.
hotel reviews