The lobby and the front door are the nicest parts of this "hotel." It is actually a dorm - which offers travelers rooms. Paper thin walls - so if you like privacy and want to sleep, forget it. We were there in the winter. My colleague had no heat. I had a space heater which kept blowing the circuits. We both had no hot water for 3 of the five days. Filthy halls. Sanitary bathroom, but too sanitary - had to air out each day because of the chlorine smell. Partying on Fridays - absolutely no sleep on weekends. Overnight "security" is no help - wouldn't do a thing. Manager charged the 5-nights we booked immediately upon our arrival (probably illegal). This gives him the upper edge - and we lost 2 nights lodging because we paid up-front (don't do this!!!! ). If you need a washcloth - you have to go down to the front desk to get it. If you insist that one is brought up - the person bringing it will scowl at you. The partying was the worst - we were in NY on business and wanted a place close to Columbia U - which this place is. We dreaded spending another night - so we asked the manager for 2-nights refund. We were repeatedly told that credits would be processed. We were lied to 4 times about this. If you want a refund forget it. We moved to a Days Hotel just down Broadway which was 10,000 times better and less expensive per night!!!! But the manger stuck us with 2 nights - which we are still trying to get by filing a dispute with our credit card companies.
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