Wasn't sure what to expect when arriving at this hotel. Since we drove up to San Francisco we had to pay for valet parking. Pricey but it's the city. When we walked into the lobby I was very pleasantly surprised. Very clean. The decor is all nautical. We stayed on the 4th floor and our room faced Beach Street. The room was bigger than expected. We had the deluxe king room. The pictures on the website just didn't do the room justice. Plenty of room to move around. The hotel is pet friendly so next time I'm bringing my dog. one thing we notice was the room and the hallways had a new smell. Not sure if they renovated recently but definitely had a new smell to the hotel. We ordered room service one morning, however it was a bit of a process. Front desk answered and took a message for someone to get back to us. But no one called. So we had to call back and front desk answered again, they were about to take a message again but I stopped them and told them this is our 2nd call so they transferred us to the restaurant. They took our order and got our food within 20 min. The staff was overall very courteous throughout our stay. Now there is a nightclub nearby. The reason i know this is because I could the music play until about 2am. Which was a bit of a an irritant to me. I would imagine having an inside room would be less distracting however those rooms have absolutely NO view. Just an empty center of the hotel. The cable car stop is next to the hotel, as is Ghiradelli Square and of course Fishermans Wharf. Embarcadero is about maybe a 2 mile walk, with lots to see along the way. Once you get to the terminal building you can hop on Bart and go just about anywhere. If you don't like to walk then take a cab or rent a bike. Lots of bike rental places nearby.
Overall it was a good stay. Clean hotel, nice staff, decent food.
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