Bad experience. 2 long flights, 6 hours delay without compensation. On both flights, the sockets and the entertainment did not work. Not mine, nor the socket of the adjacent seats. The cabin staff is nice and pretends that the problem is solvable, but they seem pretty aware that it is not. For the delay, upon request, a ticket was provided for a lounge which was actually a loud café offering another meal very much like the one on the plane, and 0.33 ml water.
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