The seats that are comically narrow for an average-sized person. I made the mistake of purchasing two round-trip tickets from Orlando to Montréal, hoping for a comfortable flight next to my wife in a two-seat row. Unfortunately, the seats proved to be too small by 2 to 4 inches for most people, and for me, almost six inches. While I am 6 feet 2 inches tall and weigh 280 lbs, I am not excessively large. As soon as the seatbelt sign was turned off, I had to stand for the entire flight until it was back on, as there was no comfort in those seats for either me or my wife. The flight attendants were indifferent to our plight. In particular, one of them kept knocking into my wife whenever she passed by. Although it was probably not intentional, my wife eventually had to change seats to avoid her. Moreover, the crew at the Orlando airport was making overlapping announcements, making it impossible to comprehend their boarding process and group numbers.
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