Went to a wedding here, although we had a BLAST at the wedding, the service was just horrible.
They started breaking down tables, decorations AS the wedding as winding down, but guests were still dancing and the DJ was still going. I asked for a cup of water from the bar and she said, we are closed. I'm not asking for alcohol, just water. She said absolutely not, we can't serve anything anymore. I asked from the day of coordinator and she was able to get us some. As we were leaving, I asked for another glass of ice water (it was over 95 degrees outside!) from the front desk and she just shrugged said no, the restaurant was closed and walked away. Seriously? All I wanted was water.
The hotel is in a fantastic location, but the service and rooms are severely lacking. We went up to see what the rooms looked like - VERY dated decor, gross carpet. TV was old. View was absolutely gorgeous though.
This hotel really has the potential to be something amazing, too bad the employees just don't care.
Would never stay here.
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