Good food, yet poor service... During my last and other recent visits the food is good, yet the service really sucks! Last night, I had watched a customer who repeatedly got up from the back of the restaurant and headed to the servers station asking for their beverage, a change in beverage( due to server error, remind you I know this because I was sitting close to the server stations. Now my experience was not that great either. We were seated immediately and of course asked what beverage would me and my guest like whilst In the process of sitting. This just shows me the manager was in a hurry. Our server came and greeted me and my company and politely introduced herself. That's a plus!! Upon delivering our beverages.. The server was rushing and kind of slammed our drink a on the table.. I thought nothing of it.. Now it took a while before our order was taken, we had no table settings, I can understand that, I did not have my meal yet. Now, we placed our order, and we waited, we patiently waited and my company had finished her beverage.. It took her a while before she could get a refill.. :( still no settings.. Food was cooked And I see it was delivered up on the cooks window.. No server to deliver our food.. Minutes passed... Food finally delivered. Server delivered our food in haste, not giving me time to ask for settings.. Minutes later.. I got the manager's attention.. Finally.. Settings.. Refill, an hour later. I'm not exaggerating here. The quality of service desperately needs attention!
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