This is meant to be a no contract service (which I haven’t had for 2 months) when I checked my bank today now tv have taken a payment. when you try and contact them you can only talk to people about broadband or you get the phone put down on you. I need to know how to get my money back as I don’t use your service anymore because of all the problems you get with it. If this is not sorted it will be taken to trading standards as you are stealing money for a service you don’t use and there is NO way of contacting you. So If you are thinking about now tv don’t waste your time you will get poor quality and no customer service as well as not knowing when your money will be taken even when you’ve stopped using it (would give no stars if had the option)
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