The moment you arrive, the SUPER kind and smiling staff make you feel at home, I had been in others hotels in new York city but I had never feel so comfortable and welcome like the staff at the Trump make us feel (so good that we supposed to stay from the 9 to the 17 of July but we extend our stay to more three days).They were so proficient, no exageration,every need we had was immediately taking care of.
One of the thing we really like is the lobby because it is very private and cozy, and you get to know almost all the staff ,it give you a sense of security and decency especially if you are traveling with teenagers or young kids. The daughter of my friend was so happy because the staff got to know that was her birthday (13 years old) and they give her the best cup cakes of New York, a lovely gesture that make your stay more memorable.
The room very clean, the sofa bed much more comfortable that it seems ,the bathroom very small, it is New York city,not much space ,the kitchenette impeccable, have what ever you need,even to make a little dinner,and, have coffe ,tea ,bottled water(in New York some people pay more than two dollars for one bottle!), the supermarket across the street makes things more easy.
The Spa very clean and well taking care of ,the pool water really clean.
There is much more good things we can say about this hotel, but is better you try yourself and see.
It is not a luxury hotel, if you compare with the standard of luxury of Argentina ,Japan ,france or many other countries ,but in USA there is only a very few real luxury hotels. The luxury at the Trump International is the location and the staff, from the house keeping to the front desk, ALL of them: GREAT PEOPLE. Thank you very much!
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