I stayed there for the first time 4-6 September. Staff at the Front desk are genuinely nice and friendly, but the Bell staff act and look like a gang running their own business, they outwardly fish for unwarranted tips and are very rude and outwardly agrresive. They are acting like the mob of their own, fixing their own modus operandi, nothing to do with what Hyatt stands for. Hotel Housekeeping Assistant Diana was very good and efficient so was the Night Manager Juan who may be the only person who has the courage of fixing problems and making the right decisions. Both professionals. Pity that the Gang of Bellmen spoil all the good effects of the staff on guests.It is not likely that I return there as it's not easy to find it if you are not a local and are driving there. then it's way far out from the rest of the action of San Diego. It's a place for people with boats. Not for FIT's.
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