I was booked into hotel by the DCAI. I think if I'm booked into the hotel again I will definately switch. Check in/Check Out went relatively simple.
Ordering hot food from the kitchen was an ordeal. You can be the only one that ordered food there and it could still take 20-30 minutes before they start working on it. The food was fine once it did come up though. The cold food they had ready to pick up and go, well I had a salad, and I think it was pretty digusting, maybe it was the dressing.
The room only good points are fairly quick Wi-Fi and big TV, however...
The wall A/C/heating unit was quite noisy and smelled like smoke when you first turned it on but it thankfully became quieter the longer it ran.
You need to take off the top cover they have on the bed because it is about as comfortable as sandpaper. Also I was given two double beds instead of a king, but that wasn't a huge deal for me. But when I sat down on the bed, it creaked and groaned like it was going to break, which thankfully it didn't.
No microwave. If you need something heated up you take it down to the kitchen and pray you make enough ruckus that someone will actually pay attention to you. Or you have to call the front desk and they actually will bring you one. I would think most suites would have one standard.
After my morning shower I found that no matter how you position the curtains that you will somehow flood the bathroom floor. Either that or the tub itself was leaking.
The breakfast was quite lacking. Fruit, cereal, bagels, muffins, and juice. Not exactely the breakfast of champions. I would take Homewood's complementary breakfast over Hyatt's anytime.
The people at the front desk said the shuttle runs every 30 minutes but it's more like every hour and sometimes takes a couple of calls before they actually come get you. So unless you have a rental car you're pretty much stuck with lousy shuttle service or lousy hotel food.
In conclusion I believe this will be the last time I stay at this hotel unless absolutely necessary. You can get a better deal at Homewood or elsewhere.
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