This hotel is alright but nowhere near deserving of 4 or 5 stars. The rooms are clean but barren. The bed is comfortable. The bathrooms are clean but poorly equipped. The elevators are tiny and on the slow side. The location is mediocre.
The room felt more like a dorm room than one of the higher brands within the Hilton chain. Other than a desk, chair, bed and tv, there wasn't much else to it. The bathroom had almost no counter space. The bathroom amenities are of poor quality. (The labels say neutrogena but the quality is more like suave.)
The hotel is close to Madison Square Garden, the subway, and the Empire State Building. It's a healthy hike to the Theatre or to most good restaurants, and a bit challenging to get to the museums on the upper east side.
Don't count on catching a taxi in front of the hotel - unless you're going to the airport. They allow cabs to loiter in front of the building and to reject fares unless they're going to the airport. Hotels with doormen do not allow cabs to loiter nor to cherry-pick fares.
I would not return to this hotel.
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