Booked this hotel because the reviews online aren't too bad and it was amongst the cheaper 3+ stars ones in manhattan, although it was the most expensive hotel in our US trip.
There's a F line subway exit on the right of the hotel, M15 bus is nearby too and it can take you to several sights. WHOLE FOOD MARKET is about 5 minutes away towards the left. Tenement museum and SOHO are both walkable.
The receptionists are quite friendly and professional, the delivered our luggage to our room before we got back to the hotel. We didn't even get to pay tips to whoever that helped send the luggage up. But it was a nice feeling that they weren't doing it just for the tips.
The room, is very small, which was expected from NYC. however furnitures had obvious signs of wear and tear, which makes the room look old rather than 'modern'. The wardrobe was thin and tiny, there's hangers inside but you really can't hang anything in there. There's no safe in the room. But one pair of slippers are provided. There's no snack bar in room but a bottle o FIJI water.
The bath tub wasn't very clean and it hasn't been clean een till the day we left. Toiletry products had not been replaced/refilled at all during our stay. They use BULGARI products which seemed too luxurious for a room like this where they provide disposable foam cups in bathroom.
We had a room in the back so it wasn't facing the main street but we could still hear abit of noise coming from the pubs.
The breakfast is complimentary. Very simple but not the worst we've seen. They serve ILLY coffee.
During our stay one day we went back to our room to find out the rubbish bin was on the desk! Bottle water has not been replaced and there was dirt in toilet that had not been flushed away after cleaning. It was so gross we almost went to complain because this is not what we gave tips for!
Anyway it you are looking for location and value, when you can find a good price online this might not be a bad choice, but the room was a let down for the price we pay.
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