From Janine in Iowa: I was very pleased with the room, the location, and especially the service at the Inn of Chicago in February. The staff members – the bell hop and others – went out of their way to be helpful.
I was extremely disappointed, however, that my friend, whose flight was cancelled because of winter storms, did not receive a refund.
My daughter & I had planned to meet our friends at Inn of Chicago, and stay Feb. 15-19. Unfortunately, they were unable to fly into Chicago, because of blizzards in New York. They were told that we could not stay in the room that they had reserved, and, even though they were unable to get to Chicago, that they would not receive a refund for those four nights. I'm not sure which is more guilty, Orbitz or the Inn.
So beware, travelers!
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