Flying back to Houston through Monterey from Mexico City. When you arrive non stop to CDMX, immigration does not stamp your passport. They give you a paper receipt. When I go to fly back, I arrive at the airport and get in line at Viva’s counter. Their website does not allow you to get a boarding pass you must get in line. Then, they had me wait in line for 30 minutes only to tell me, because my connection is through Monterrey, I must go to another terminal to Vivas domestic counter. Wait in line again, only for them to say, I need to be in a different line. Finally 1.5 hours later I get my pass. The plane is cramped (I get it, it’s a budget airline) when you arrive at MTY, they have jetways, but they don’t use them. So you deboard on the tarmac. It was 97 degrees. Then they take you on a chaotic run through a tight busy terminal to a bus. You board and drive around the airport to a different terminal. Another long run through a worse chaotic terminal. At this point they say, “Houston?” Yes about 7 of us step aside. We wait for 10 minutes they aren’t explaining what or where is next. Finally, follow us. We walk the entire terminal to the farthest gate. I’m leaving out that at every one of these stops, they check all our documents. Multiple times. Now at the gate, they look at passports and declare we have to go to immigration because CDMX doesn’t stamp our passports. Walk the terminal again, checking documents multiple times, onto a bus, walk through another terminal, with multiple stops and checks. Immigration stamps the passport and we are told to walk to either gate 1 or 2. Which one? 1 or 2, it doesn’t matter. Walk back through the entire airport basically back to where we originally were, only to barely make the flight. I had 2 hours in between flights and that’s what it took. It was super chaotic, hot and crowded. Make certain you never fly through Mexico with a connecting flight. It’s absolutely not worth it. And I’ve flown to CDMX many times.
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