I've stayed here a few times over the years. This was my first time back since the refurbishment. The new lobby and restaurant layouts are nice and modern, although both check-in and restaurant service was slow. Breakfast here is never good value, with the full buffet costing $32. And their policy of charging for each glass of fruit juice soon cranks up your bill.
The rooms are very comfortable and quiet - inside and out. Some guests complained about the heating which appeared to be centrally controlled. At least the controls in the room did not appear to serve any function.
My room rate included breakfast in the "private" 46th floor Concierge Lounge. Unfortunately, what I remember as a quiet, exclusive place to enjoy a continental breakfast has become a busy, crowded venue with an average selection of breakfast items. There was no-where to sit and the quality of the food was only so-so. I ended up using the main restaurant thereafter.
You can't complain about the location. Right on the top corner of Times Square.
hotel reviews