Another great trip to the Bellagio but two stars less than last time due to a few hiccups. Our Deluxe Fountain View room was unfortunately located on the 9th floor and had a view of the restaurant rooftops; not what I had expected, or experienced in the past. We managed to get a higher floor room which was much better. It had a few issues, some sneeze on the window and a few spots of mold in the shower but nothing too bad. I was here with my mum for her birthday so wanted it to be nice for her, unfortunately things didn't get much better. \n\nWe went downstairs to walk around the conservatory and visit the patisserie. The conservatory was undergoing it's quarterly re-build and although I knew this happened I had no idea how chaotic it was. Imagine dirt, workmen, tools, drills and the constant 'beep beep' of machines riding by carrying supplies. Ugh. Our lunch in the patisserie was really chaotic and unpleasant. Pool experience was also a huge fail as we arrived there at 3.15pm and it closed at 4pm. Yes that's right winter/spring hours for the pool are 9am - 4pm. It was 75 degrees and sunny, why close the pool at such a ridiculous time?\n\nThe overall look of the Bellagio was as beautiful as ever but I am starting to notice a few areas that need attention. There are bigger, fancier hotels cropping up on the strip and I hope the Bellagio continues it's focus on customer service to keep up with them. I love the the personal service and, of course, the fountains so it will always have it's draw for me.\n\nRoom Tip: The conservatory display is changed about 5 times a year and can take up to a week to complete. The schedule can be found on the hotel website. It's best to avoid construction times.
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