Electronic item stopped working.
Return picked up 3-4 weeks ago, nothing happened when contacted i was informed issue is escalated to Finance team and you will receive update in 48 hours.
After 96 hours nothing happened so contacted again and I was informed that it is escalated again and gave me new reference number, I will get call back.
If electronic item is ok, It will be ok but in case item has proble and will have to contact customer service, you will have bad experience.
I was informed that, Argos dont have any electronic medium to complain. Customer have to send a letter by post on Argos address, no email no web portal for complaints.
First time i was informed refund is already issued and will reflect in bank in few days, Second time on same day if was informed that issue is escalated to finance team due to some problem.
Mentioning the details about order.
Order number: 1526887918
Finance team First escalation ref no:1882631
Finance team Second escalation ref no:1884651
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