We were quite shocked to see dog poo in the lobby of the Hilton as we came down for breakfast. It seems an irresponsible dog owner had not been able to take care of them properly. Other than this shock, the hotel is fine overall. A minor complaint: the receptionist told me that I could use one breakfast coupon for two people, but I was told it was only good for one at the breakfast room the next day. When I went back to the receptionist, she disclaimed ever telling me that. But she did give me extra breakfast coupons so that both my husband and I could have free breakfast. Hm..
other than that, some small nits: the basin is quite small and not very user friendly. The shower is on the weak side. The corridor looks like a hospital. But the location is great, you can just walk out and be in the midst of the top shopping and restaurant area in San Francisco.
hotel reviews