Overall, our stay at the Mansfield was wonderful. However...
...our main niggle was the fact that on arrival, the 'double' room that we were initially given to us was tiny - and we suspect that it was actually a single room, due to the fact that only one bath robe was laid on the bed and there was room for a single occupant's clothes/attire in the cupboard. Also, there was barely room to walk around the bed - the bathroom being even smaller and narrower. We opened up the window to be faced with a brick wall. Space is obviously tight in the city, but we felt like we'd been given the broom cupboard!
Upon querying this with the reception staff, we were given the option to upgrade to a suite, at an added cost. We did. Annoyingly we had to pay for it though; just be aware of this when you initially book.
The room we were then transferred to was lovely, having a 'living' area with a sofa and TV, as well as a bedroom (separated by a glass screen) with its own TV. In-room entertainment was plentiful, with a vast range of films and music (all at an extra cost). Of course, there was a fully stocked mini-bar, but we found that a trip to the local deli round the corner for some beers/wine and snacks was far more economical and made for the perfect accompaniment to a rented movie (exhaustion had set in by the final night).
It has a fantastic central location just off 5th Ave and Times Square, a beautiful interior and friendly staff (although without sounding too cynical, most staff in NY are friendly thanks to the tipping system).
There are two computers available for guests to use for internet access. Breakfast in the morning was limited to a selection of teas and coffee, bagels, cereal and some fruit; however the bagels were delicious and we went for breakfast there every morning. Had we not paid for it in the price of our stay, however, we probably would have opted to get breakfast elsewhere in one of the many diners/cafes dotted throughout the city.
The gym was small, but offered sufficient facilities for the duration of our stay. Central Park is close enough to be able to run to/around, if running is your preferred thing.
We would definitely recommend staying here, but just watch out for room scam; they will try to squeeze you tightly into a room that fits the double description, but you will probably be expecting more, and unless you pay for it, you wont get it.
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