I recently spent a weekend in Denver to enjoy a Broncos game and usually prefer staying at Ritz-Carlton's. This hotel did not live up to the high standards I have grown to expect from Ritz though. First of all the pre arrival arrangement email for reservations, etc. was great and this is a feature I really enjoy when I am traveling somewhere.
I was caution you on the area however. Though you expect some of the surrounding area in a downtown area to by on the lower end, this hotel is directly across the street from the bus station.
Normally, a Ritz Carlton has extensive people at the doors of their hotel to greet guest and maintain a since of propriety. This hotel lacked that basic element and I was even approached by someone from the bus station in the lobby of the hotel asking for a handout. Not at all the level of security I would expect from this type of hotel. I reported the issue and received an apology from the Loss Prevention manager, but the next day there still was not a sufficient presence at the doors in my opinion. The other downside to the close proximity to the bus station is I was able to hear buses pulling out early in the morning from the 6th floor.
I think I will try the Four Seasons on my next visit, it is closer to the 16th Street Mall and many other high end restaurants. Most importantly not right across the street from the bus station.
hotel reviews