Amazing customer service - review delayed due to ill health. In May I was flown by Royal Flying Doctor Service to Adelaide where I spent 6 days due to a sudden, acute illness and after which I flew with your airline to Broken Hill where we had left our caravan so we could return to our home in Sydney for further medical care. Among the passengers on the flight were an elderly, frail woman and a woman returning to her regional home after shoulder surgery - I was feeling pretty fragile myself. We were all at the front of the plane and my husband and I were really impressed with the flight attendant, Abby, for whom nothing seemed too much trouble and who was very mindful of the particular issues the elderly lady and the post-surgery lady, both travelling alone, faced. Abby had a delightful demeanour and the service she provided was both efficient and compassionate. We were very impressed overall.
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