I used Number 1 in the past, so I called them out to check an issue. They were pretty good about their timeliness. The tech diagnosed the issue pretty quickly. \n\nIt was an inducer motor for a Lennox furnace. Since it was Saturday, they couldn't get the part until Monday, but he could get me the price. There was a price range from 860 to almost 2600. \n\nNeedless to say, I was a bit shocked with the range of prices and the upsell to the Platinum package and the \"bandaid\" version didn't seem to include replacing the part, just repairing it. He was going to explain all the plans, but I just had him email me the bid with the different plans. \n\nBecause of the different plans, I was forced to get a second opinion. I actually got 2 more opinions and was a little disappointed in Number 1 to find out that most of the items in the upsell were unnecessary. \n\nI will say, Number 1 was timely and sent a knowledgable tech out. I was just disappointed with the pricing structure
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