We are very complimentary about the service we received from booking our flights AKL-SIN-BNE. We required assistance regarding our booking and following an email asking for help, we had all our questions answered and received the best service ever from an airline. Travelling economy can make long haul travel very trying, but we were lucky to be seated in the forward section (at a small extra cost). The toilets were clean throughout the 10 hour flight (arriving 45 mins early).We skipped the first meal, due to having already eaten but our nearby neighbours appeared to enjoy their meals. Service from the cabin crew was prompt throughout the flight. The second meal was tasty and despite being virtually the last to receive our meals we both got our first choices. The best thing about Singapore airlines and arriving at Changi Airport is the superior speed of the baggage arriving at the carousel. We were through immigration, thanks to the speedier online Electronic Visitor Pass, and customs, and in a taxi heading to our hotel 35kms away and checked in before our flight was due to arrive - what a great welcome to Singapore after a long haul flight!
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