When we first arrived they had to change our booking from a queen bed to two twin beds due to a flood on 7 upper floors. The twins were all that was available - we were on our honeymoon! They offered no discounts of any kind, let alone any appology. The carpets in the room were disgusting - stained, dirty, smelly. There were black marks all over the walls, along with chipping paint. The bathroom looked as if it had never been cleaned. The bed linnens had holes and stains and also smelled. We actually bought bed sheets because I was so grossed out. We switched hotels as soon as we found an available one. Will never stay here again.
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