Hotel was very well done. A marked improvement over the sister hotel (San Francisco Hilton). Beautiful lobby, with large salt water aquariums for decoration. Staff goes out of their way to refer to you by name. Concierge staff is well above average. Rooms are spacious (for SF) and have beautiful views of the harbor.
Neighborhood leaves a bit to be desired. This hotel is really on the periphery of the Financial District, and there is a number of run-down, lower class restaurants and shops. Encountered a rather lower-class prostitute riding up and down the elevator at night begging me to use my key card to unlock her "friend's" floor.
Only other down side is that the hotel's three elevators are insufficient for hotel this size/height.
Overall, beautifully done. If only it were a few blocks southwest. FREE WI-FI!!!
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