My friend and I went down to Columbus, OH for a quick getaway and some great shopping. My husband used his Marriott points for the room
for 2 nights. Our room was on the 2nd floor near the elevator. The room was equipped for a handicapped person, which we are not. There were numerous bars all around the tub, a seat hooked onto the back of the tub, which made it very inconvenient and awkward for us. The sink was extremely small and the cord of the hairdryer laid in the sink (very poor design). The real problems started later in the evening. When we tried to latch the extra security lock, it didn't work. I called down to the office for maintainence around 10 p.m., but the clerk said he was the only one there, all other workers had gone home. He couldn't move us to a different room...they were booked solid. He said he would have someone check it out in the morning. Therefore, we didn't feel safe and shoved the big sofa chair
in front of the door. As we laid in bed, we were constantly bothered by the buzzing and rumbling of the elevator. We realized it was right
behind our closet door (another poor design). We went shopping the next day and when we returned the lock still wasn't fixed. In fact, the following morning when were getting ready to check out, the maintainence finally showed up. I also had to go to the office that morning, because the invoice placed under our door had charged me for
the room instead of deducting Marriott points.
Other disappointment: in the exercise room, there was only 1 bike, 1 treadmill and 1 stepper...pathetic for a Marriott this big.
This was the first time I have stayed at the Marriott Townplace and I won't be back. I'll be back at the Sheraton Suites just down the road.
hotel reviews