We arrived at 7 AM, anticipating only being able to have the hotel hold our luggage while we began exploring the city, but both of our rooms were "ready" when we got there. The hotel is exactly as picuted online. Unlike many other hotels which look very nice in the pictures, but once you get there the rooms are not very nice or things are in poor condition, you will get what you expect with this hotel.
There is nothing special nor bad about the location of this hotel if you are a tourist. No matter where you stay, you will likely have to take a taxi or subway to see a number of the sights. Times Square and Central Park were walkable from here. Chinatown, Battery Park, 9/11 Memorial will have to find transportation. The location was a nicer part of town with plenty of restaurants nearby.
One of us recieved the room we booked, but the other couple got a smaller-than-booked room with no explanation. It was not a big deal because the room was still large enough and just as well equipped. Neither rooms had a good "view". We did have to change rooms the second night thanks to the rooms on either side of us partying until 3AM. We were upgraded to a larger room with an excellent view the second night. City noise was not too bad in either room. The beds were not particularly comfortable and the linens were not particularly high end. I would say they were overall average Mariott quality. In general, everything was the quality of an average Mariott with higher end decor
There was complimentary coffee in the restaurant all day, but they seemed to have a really tough time keeping up with the demand of a hotel that size and it was not high on their priority list, so we often had to wait a few minutes for more cups or coffee.
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