After recent scamming problems , we cancelled our Direct Debit account with BT on the suggestion made by our Bank . Following this incident I informed them of the scamming and that for the time being i wanted a PAPER BILL . Up to now I never received any such bill .
This morning I learnt that they had disconnected me and left me with NO PHONE OR BROADBAND without ANY PRIOR NOTICE , I expect a better service from a company priding themselves of being experts in the communication business .
We have NEVER EVER failed to pay any bill on time .
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