We stayed at the Marriott for a software conference. We arrived late evening to our room and found urine on the toilet seat, under the toilet seat and down the front of the toilet. We called the front desk and asked for our bathroom to be cleaned again and they sent a maid in the morning. Later that day, I went to shower and pulled the shower curtain back to find dirty (ah-hem) mens briefs hanging on the shower rod. The room had been cleaned twice before this, mind you-and there were zero men in our room. We called the front desk to ask them to come and clean our bathroom, again. Two hours later we phoned the desk stating that we really wanted to use the shower and that we had requested our bathroom be cleaned again. The woman asked me if I was "going out" and needed it right away. Um YES!!??? Additionally, that night another member in our group- (with a different room) had a flight delay. We called the front desk to inform them of his late arrival. They said they noted it on his account 'arriving late.' Unfortunately, they gave away his room that night before his late arrival and he slept on a pull-out couch. Advertised "hot tub" was found to have been turned into a planter. No apology, no attempt to make it right. Wow. Disappointed Marriott.
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