I booked the Artisan Hotel because it was the closest Hotel from my conference at the Peabody and was 3 miles away for the best price. The logistics of getting back and forth was a hassle and cabs are expensive so i took the bus. When I checked in the first night my card for my door did not work 2 times. When i finally got in the toilet didn't work. Not a ggod start. It was fixed the next day and I really liked that they had a desktop computer to work for free since I didn't bring my laptop and had work to do. Everthing else was fine with my visit except for when I left my room for 45 min. came back and my room was cleaned and i left my wallet by the TV instead of on my body or hiding it and a $10 bill was gone. I could not prove it and at the front desk it says they are not held liable for lost or stolen items, so I did not bring it up. When i came back i emailed the corporate office and a Mr. Barrera emailed me back apologizing for the situation and refunded $10 back to me and offered another one night stay which was very generous of him. I would give it another chance, I will just keep my wallet with me this time.
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