So I thought the hotel was lovely...especially the lobby. Our room too very was clean and spacious and had a wonderful decor. The bathroom was clean but with an odd smell that came from the blinds that spent too much time in the western sun. There wasn't really anywhere to put your toiletries; other than on the window sill and a little shelf above the toilet (keep the lid down or you'll lose things that slip off the shelf to meet their watery demise below). The temperature of the room was hard to regulate...it was always either too warm or too cold. Service was good; although I'm not sure why I was interupted one afternoon for "towel count' by the housekeeper. One of less tolerant neighbors however was apparently not happy about this interuption and let her have it. The bed was super comfortable and that's always a good thing. However, my room key kept failling. So after getting all the way upstairs (I'll tell you about the faulty elevator later) it was frustrating to have to go all the way back down to get a new key. This happened a dozen times or so between my keys and my husbands. We were tired of hearing the story of de-magnetization; as if we hadn't stayed in hotels before. Why they didn't take a look at the lock on the door after the fourth or fifth reporting I'll never know. Now the elevator. I was there for a convention and when the throngs of 600 or so merged to the elevators at the same time every day it was not a pretty sight. If you're clostrophobic being with fourteen other people on a tempermental 1940's-sized elevator that is worn and tired from too many trips then plan on staying on the first floor and take the stairs if you have to. Also, they have a little tiny coffee bistro...that at 8:00 in the morning looked like a line for a ride at Disneyland; ropes and all to keep the unruly in check. Plan on paying a hefty price for your coffee and pastry. By the way, the food we had during our conference left much to be desired. The powers-that-be went for the healthy version; which I can totally support; but I don't get into cold salmon served on weeds. We also had to ask for coffee to be delivered to our table and were basically told to shut up. Even though they were already refilling coffee cups at other tables. So not the most organized facility for a conference; of which I have attended many.
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