I've been to more US Banks than anyone I know.. mainly because I opened my account at the HQ location in Minneapolis and then visited branches all over the twin cities and then all the branches (almost) in Arizona since moving here. By far this is the worst performing branch I've been through (note this is for the drive thru only). The first time I used the drive thru was for a deposit (what I normally do) for my business account. I provided the proper slips, everything was filled out correctly, etc. I drive up, no one is at the teller. I send in the deposit in the transport mechanism. No one shows up. Ring the button, no one shows up. Honk the horn, no one shows up. 2 - 3 minutes later some one shows up and says \"Oh sorry I didnt see you back here\". Then after a couple minute she comes back and has a snide attitude about my deposit and asks me what my title is with the company. I tell her \"Founder/Owner\" and she proceeds to send the deposit back to me and asks me to write that on the back of the check next to my existing signature. I'v never been asked that at ANY branch I've been to other than the time I opened my accounts. Finally deposit is done. \n\nI've since come back a few times (because its close to my office) and each time I use the drive through, its almost the same experience. No one at the counter, I cant hear them on there old PA system and I have to ask them to repeat what they said over and over. They've forgotten deposit receipts on more than one occasion. \n\nThe bank it self (US Bank as a general business bank) is ok. But this branch needs some serious work.
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