We checked into the hotel late at night and went to bed. Upon getting up in the morning, we realized how dirty our room was. There was hair in the bathtub, on the toilet, and on the bathroom floor. There was shampoo on the tub floor where it had been spilled/dumped or whatever and you see it. The floor in our room had food deposits on it, where it looked like someone had spilled/dropped food and it wasn't cleaned up. Like when you drop something and just picked it up but did not try to shampoo or wash that area. There were remnants of crumbs or something on the floor and paper like our room had not been swept since the last guest.
When we tried to take a shower, our tub drain would not drain and I was standing in almost a foot of water when i was done. My wife had to wait til later to take a shower because it took almost two hours to drain. The female desk clerk was bitky and smart assed with me when i went downstairs to ask for another room. She told me I would have to pack everything up on their cart and bring it down to the front desk and leave it at the front desk and if a guest checked out, they would allow us to switch rooms later.She said we had to do this so they could rent the room to someone else that had booked because they were booked up.
I told her i was not going to leave my belongings in the lobby all day while i went to the convention center and she said: "well, I guess you dont want another room then do you?" The next morning when we got up we saw at least a dozen rooms with the curtains open, indicating that the rooms were empty. So, the clerk lied to me.
The safe in our room didnt work either as it kept saying the battery was dead. There was food deposits on the curtains in the room also. The carpeting just felt gross, made even more so by the fact that we could see food, paper bits, etc on the floor. By the way, they have no parking here, you have to find your own parking in one of the nearby lots. Breakfast consists of sugar frosted flakes and raisin bran, cheap nasty banana and blueberry muffins and apples. The first morning there was no orange juice and the second morning there was no coffee left.
Another wonderful fact, there is a an open area that goes from the first floor to the top floor of the hotel. Which means, you hear the hotel room doors open and shut on all the floors of your room. At 630 one morning, we could hear a couple yelling at each other, and it wasnt on our floor. You can the desk clerk talking word for word to a customer if you are on one of the higher floors. The sound travels all the way up to the roof. It was impossible to sleep after 6am any day because you heard every door open and shut and every person talking no matter which floor you stay on. Oh and the homeless shelter is next door, if you dont mind everytime you go outside to have a homeless person walk up or past you.
If you stay here after this post, I have no sympathy for you if your stay is horrible.
hotel reviews