The hotel is on Time Square, the view from the 7th floor restaurant/lobby is fantastic.
I was really looking forward to stay in this hotel after seing the photos online.
The reception is very modern and classy, there is a gym and 2 PC you can use to surf the net and print out stuff.
Unfortunately the room we had was nothing like the rest of the hotel. It was supposed to be a large room with city view but was actually a little old room, the city view was blocked by the hotel restaurant's roof. The walls were marked, the ironing board was left out, the beds were reduce to bare minimum.
To make things worse the ise machine was just outside our door and was making a lot of noise.
There is no vending machines but there is a mini bar in the room that charges you just for touching thing in it (thanks to the sensors).
So although we paid good price for a room in this 4 star hotel, the room was worth about 2 stars and was nothing like the grand reception.
The hotel is in the heart of Broadway so very convinient. You don't really hear the noise from the street which was a nice surprise.
Maybe we were unlucky but that did it for me, I would never go back to this hotel or any Novotels for that matter.
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