Never flying with this airline ever again. My 10:30am flight was cancelled and rebooked to a 6:15pm flight. Without receiving any notification, email, text, or otherwise, the flight was delayed more and more until finally it got delayed to the next day at 11:30am. I was only aware of this flight delay because I luckily was tracking their flight status directly on their website. Thank goodness I did because my phone app and ticket on the browser did not update with the delays at all. I’m shocked at not only the lack of communication and basic technology but also that Avelo doesn’t reimburse you for anything. You only get reimbursement if you stay at a hotel. I luckily was able to get last minute accommodation with a friend, but unluckily that means I get no reimbursement whatsoever for saving them money by finding free accommodation all while having to deal with this back and forth. The ticket is crazy expensive for what it is ($45 for carry on too!) so was really expecting something better. Absolutely avoid this airline wherever possible. If prices at other airlines for last minute tickets hadn’t shot up, I’d 1000% be flying with another airline right now.
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