When I first checked in I felt as if I was on top of the world. This was the most gorgeous hotel I've seen in a long time. It was beautiful first rate, FIRST CLASS...later on that night the nightmares started. After waking up in the middle of the night to use the bathroom. I noticed blood on my pillow, I thought this was strange, but shrugged it off, afterall this was a first class hotel, of course the pillow wasn't dirty when I laid down. Then that when I noticed small bugs crawling on my pillow, then a larger one was there too. I took the pillow to the bathroom to kill the bug and noticed when I squished him, he was all blood. Then it dawned on me, WOW!! bed bugs. I then went to pull back the covers and Lord behold they were all over the sides of the bed. I called the front desk and they sent up security to move me to another room. He called the front desk and told her they were infested with the bugs and that he was taking the linen off the bed, this probably infested othe rooms too, apparently they were in other rooms. He said the entire floor may be infested, mind you they moved me to a room next door on the same floor. I was too scared to go back to sleep, afraid they would be in ths room too, I tried to go to sleep, but it was difficult because I was frantic and scared out of my wits!! I finally dozed off, then I felt something crawling on my arm. My God it was another bed bug. They were in this room too!! I jumped up, took a picture of the bug and covered him with a glass. Called the front desk and told them bugs were in this room too. Mind you I was put on hold then someone finally came back to the phone and said the Manger would call me back, well it took her about 10-20 minuted to call me. It seemed like an eternity. She said she could not reimburse me because the room was paid for thru travelocity and they would give me some some sort of coupons or something like that, well, I wasn't listening, all I wanted was to get out of that bug infested room. She said she could only move me to another suite. The suite in which I was staying was beautiful, and the next was they moved me to was even more spectacular, and on another floor. They sent yet another person to move me to another room and he tried to make me fell better by saying the bed bugs doesn't mean the hotel is unclean, well I know that, but that still didn't make me feel any better, I was shaking like a leaf on a tree. My experience after that was terrible, I didn't enjoy the beautiful room they put me in with the garden tub (Premier I'm sure), all I wanted was to go home. The friend who paid for my trip felt bad and was apologetic, but it wasn't his fault either. The staff tried to tell me that the bugs were probably brought in from travellers from New York and other northern states. Well That didn't help me either. I have never experienced such a tramatic experience in my life at a hotel, especially of this magnitude. I was paronoid and tramatized for days. I couldn't sleep when I returned home, thinking they may be in my clothes, or lugguge. I left my luggage in my car for a week, took my clothes off when I got home and washed them. I'm still scared they could be in my home. I've had nightmares and still can't sleep through the night without waking up and looking through my bed for the bugs. I hope no one ever have this experience....Be warned and WATCH OUT FOR THE BED BUGS!!!
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