HOT WATER!
The room is clean, fresh, and in great shape. The bed experience, yes experience, is awesome. Everything was absolutely perfect except the water temperature in the shower.
No matter what you did, the water was lukewarm at best. Not sure if they were having boiler issues, or what because no explanation was given by staff members.
This hotel is attached to the Houston Galleria, so many restaurants, shopping, offices are close by. They have a new elevator system which is brilliant! You enter the floor you are going to on a keypad on the wall, and it tells you what car to queue up for. Then, that car goes only to the specified floors. It completely eliminates the "stopping at every floor", or the always annoying kid who presses every button. GREAT idea.
All in all, a good stay at the nice Westin Oaks. One last thought..... $15.00 a day for internet is criminal. But when you force guests to pay, and the internet service is painfully slow.... shame on you.
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