It has been 8 years since I last stayed at this hotel, and was a bit worried after reading some of the reviews. Check-in was good, as was check- out. We never had trouble getting more towels when we needed them, and our room was always clean when we got back from shopping. This hotel is great for walking to everything. We only had to get a cab one time to the United Center ( Spice Girls Concert ). The only problem I have with this hotel is the main greeter at the front entrance. I wish I had gotten his name. Upon arriving, he asked me if I was checking in and if I wanted to self or valet park. I asked him how much both were and he told me valet was $43 a day and self $37. This was a LIE! Valet is $42 a day and self is $ 29 . He lied to us just to get us to valet park! Upon leaving, we thought you picked your car up at the front, and he ( the same guy who lied about parking ) rolled his at eyes at us and RUDELY said to go to the P1 in the other elevators. ?? We had no idea where to get the car, but we finally figured it out no thanks to bellhop/greeter/valetparker guy!
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