My husband and I stayed at the hotel for one night to have a romantic getaway. Check in was easy...the valet took our car, and the front desk told us we could check in immediately (at 11:30 A.M.) as long as we didn't mind being near a service elevator. We said that was okay, and we were sent on our way. The king size bed we "requested" (even though I thought this meant it was reserved) was not in this room; instead we had a queen size Sleep Number bed. The Sleep number bed is terrible! Ours kept changing...we'd set it on the same number, and an hour later one side would be rock hard and the other would be sinking down. This was nothing but a glorified air mattress, and I'd never sleep on one again.
The hotel was an easy walk from Inner Harbor, 5-10 minutes. We did notice that at night, there are some street people around, but they never bothered us, and we didn't feel unsafe at any point in our walk.
The shower, as another review said, was very strange with water temp. You'd be showering, and suddenly the water would get very hot, then it would go back to normal, then very hot again. The bathroom, though, was clean, as was the rest of the room. One thing that seemed odd is that the alarm clock was unplugged when we got into the room, and I wasn't wearing a watch, so it was a bit annoying to track down the time so we could set the clock.
We were on a hall basically by ourselves, but you could tell when walking through the halls to the elevator that the walls were pretty thin. There is noise from the outside, but since you're in a city, that's to be expected. It wasn't anything that kept us up at night. Also, there was a strange odor in the lobby, but luckily it didn't permeate the room. Check-out was easy as well, and we had about a 15 minute wait outside until the valet brought our car.
Overall, it was a clean room, and we weren't in it that much. However, we were both pretty sore the next morning from the terrible mattress, and I didn't venture into the shower for a second time since the water was scalding.
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