Fridge freezer ordered the 27th of May but arrived damaged requested a replacement and collection of damaged item and as we were going on holiday on the 21st of June and we were getting wood flooring put down while we were away, could it be before that date,yes no problem we were reassured but then delivery date came through as 21st of June so ok we had time to wait for delivery before heading to airport.Delivery arrived and yet again it was damaged even worse than first time, after explaining about our new floor being fitted the delivery man recommended we got new doors fitted instead of having fridge taking away and waiting for new one so he contacted customer services while in our house and ordered this.The date was set for the 2nd of July but when the doors arrived at the company that was fitting them surprise surprise they were also damaged so had to be reordered but they were never arriving so after phoning Teamknow several times which your on hold for a minimum of 30 minutes and several emails which take days to answer we requested a new item to be delivered (and as the black seemed to be an issue with damage we asked for a silver one instead which was agreed in the phone call but unsurprisingly that is not what was delivered) which we eventually received on the 16th of August UNDAMAGED hippee at last.The service we received has been diabolical and not one we will ever be repeating,we would not recommend this company
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