Stayed at the W Hotel recently. Have to say that this hotel has really seen better days. It seems to be getting on a bit. Check-in was an absolute nightmare. A half-hour wait in a queue - apparently the new check-in system is very slow. Utterly ridiculous. Half those guests are never coming back.
Service is pretty good and quite efficient. Staff are responsive and get the job done with a minimum of fuss. Free wifi in the lobby is a nice bonus. The rooms are clean, with a modern look, if a bit cramped - but that's NYC for you I suppose. Beds are very comfy.
The location is top notch - right in the middle of Midtown and just a block from the nearest subway station. Most of the usual tourist shopping stops are within a 15 minute walk.
This hotel was packed with guests when I was there - save time and use express checkout when you leave. You will appreciate it, and so will they.
PS. The bar downstairs is pretty happening at night - not dead like most hotel bars. On the flip side, it's hard to get a table!
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