I recently made an appointment with Chandler Modern Dentistry for the $39.00 cleaning, xray and evaluation special. My most recent dentist has retired and I decided to look on my own for a new dentist rather than rely on referrals.\nFirst I was impressed with the physical layout of the office. I was taken to an xray room where I was treated to a display of xrays and pictures of my mouth. This was excellent.\n\nNext I was taken to an examination room where a technician evaluated my gum health. Following this exam a front office person came in and presented me with the options for cleaning my teeth. The options went up to $190.00.\nLuckily I had a \"lifeline\" and called my recently retired dentist friend who told me that I should stay with the basic cleaning.\n\nThe dental technician did a quick and painless cleaning.\nThe dentist then showed me a problem with my teeth which needed correction. I agreed and the front office person came in and presented me with the proposed actions and the proposed charges for the actions.\n\nI was given a set of pictures and the proposed bill.\n\nUpon presenting my credit card to pay the bill I was given a bill for $95.00. \n\nI mentioned that I was there for the \"intro special.\" I was told that I had an \"expanded cleaning.\" I had turned down some of the cleaning options but obviously not all of them.\n\nRather than argue I have paid the bill. First because I don't have time to attempt to argue a possible \"bait and switch\" situation. I explained to the front office person that the $3900.00 proposed charges for a dental implant did not bother me near as much as a up sell from $39.00 to $95.00.\n\nI mentioned the ad and was told that I needed to \"read the small print.\" That comment settled my opinion of Chandler Modern Dentistry. I don't have time to read the \"small print.\" Additionally what if there is \"small print\" associated with the proposed dental implant. Let the buyer beware.\n\nI have gone to another dentist whose price for the dental implant is basically the same. I asked if there is any\"small print' that I should be concerned about and was told \"no.\" Since this is a referral I will trust the comment.\n\nThe bottom line is - Chandler Modern Dentistry is doing the best they know how to do. I recommend that if you are considering using their services, however, that you read the small print, if any.
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