we only stayed here for one night last weekend as we were going to a concert at the Mountain Winery and we didn't want to drive home afterwards. the room itself was a deluxe room with a terrace overlooking Santana Row and was reasonably sized and nicely furnished. a couple of minor points were that 1) one of the lightshades on a bed light looked somewhat damaged and should have been replaced (room 530 i think); and 2) the bathroom didn't have a fan/ventilator that i could find to turn on which seemed a bit odd. otherwise, the amenities were nice but not over the top (no Moulton Brown but still nice soaps and shampoos) and the sound from the room next to us seemed well insulated. the main downside on this hotel was the noise that emanated from the street below late at night (it was a saturday night and it was a zoo down there!). we heard everything loud and clear until 1-ish in the morning which was a bit irritating, though as i said, this is not the hotel's fault. however, we were awakened by what sounded like vacuuming on sunday morning (between 7-8 am) which would have been the hotel's fault. you shouldn't be doing housekeeping that early on a sunday.......given the location, we didn't really want to deal with having to park the car ourselves since we were in and outing a few times so we did valet parking which is an additional $24. maybe a bit steep, maybe not. also, the bar at the hotel had good drinks and a nice happy hour set of cocktails and food. i'd go back again but might ask for a room not facing the street to minimize noise.
hotel reviews