So Wish I could give NO STARS!!
Probably the worst experience of my Broadband / Telephone Services in my whole Life!
I would Advise anyone to go with ANY other service than B.T or
.........Have yourself a Nervous breakdown, need a huge overdraft facility......... Have the worst contract extending even after your dead...,B.T will still dig you up to charge you your penalty fees! Zombie Customer Services Equally the Worst Job they will ever have too!
Thank you for your reply but done that several times and BT customer service managed to make a mockery out of the so called service to an old age pensioner telling me ...We are taking £247 next months direct debit for giving 30 days notice on the tv channels extra Penalty and for sneaking in another longer Contract 5 days after the first ! Unbelievable ! Opened an Ombudsman case using the very first older Complaint reference number (They thought I have to wait 6 weeks ).....Oh you can leave us without fees !.... However here is your sack return by Royal mail or else we charge you £175+£50++++ equipment!! AND YOUR LAST BILL ..... !!!ect e t.
THREATENING CUSTOMER SERVICES NEVER ENDS :( ......I'm with Sky now HAPPY DAYS !!!! Their so PROFESSIONAL!
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