I really wanted to like the Fairmont, truly I did, but the sad truth is that this hotel is a sad excuse of a "luxury hotel," particularly when all the luxuries you would need or want will cost you a pretty penny. For a luxury hotel chain, it's shameful how much they nickel and dime you.
Yes, the hotel is beautiful. Yes, the rooms are lovely and the beds are exceedingly comfortable. Yes, the shampoos and soaps are of good quality. But that's about as far as it goes.
You have to pay for wi-fi, which is odd, considering hostels and cheap n' cheerful motels provide it for free. The price to use the business center for last minute document printing is appalling (50 cents a page to print, and over $1/minute), which again is odd, because places like Hampton Inn have a business center for free.
Concierge, though friendly enough, certainly weren't helpful. I asked for band-aids. They told me to buy some from the gift center. My friend asked for a Tylenol because she was coming down with a fever. They told her to buy it from the gift center. I asked for toothpaste, because they don't provide it in the room. And, you guessed it - they told me to buy it from the gift center. What is the point of a concierge if they can't help make your stay more comfortable?
If you have to pay for nearly everything during your stay, what exactly does $300/night get you?
I urge you - no, make that IMPLORE you - to spend your hard-earned dollars elsewhere, like the Hyatt or Four Seasons.
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