My husband and I stayed here with another couple for New Year's Eve and the Fiesta Bowl. We had a pretty good experience and I would recommend this place. I'd like to see what it's like in the summer. This is a very large resort with a great golf course (we didn't play) and lots of options for pools/hot tubs and the water park. We had one of the standard suites with 2 queen beds and pullout sofa bed.
Location:
Really easy to get to from the airport (less than 10 mins) and pretty quick drive to Mill Avenue in Tempe (15 min). The Mills outlet mall was just down the road. If you're in town for a Cardinals game or the Fiesta bowl it takes about 30 minutes to get to Glendale. We took a towncar from the hotel and it was $84. Scottsdale is about 20 minutes away.
Service:
Bell service was fantastic. The lobby was very crowded on NYE and we went down for a cab and it didn't take long at all. The resort has SUVs and cars on hand so when the cabs weren't coming fast enough they brought those out to transport guests to their New Year destination (we went to the block party in Tempe). Bell service also did a really great job getting us transportation to Glendale when we missed our bus. Good experience with wait staff as well.
Main complaint was with the cleaning of the rooms. We were still in our room when the cleaning staff came one day (around noon) and we requested they come when we left in the next hour. They did not return until the next morning when we were back in the room so we didn't have a clean room for 2 days in a row. We ran out of towels and toilet paper and it was annoying but was a small issue.
Food/drink:
We ate breakfast a few of the days and liked the breakfast buffet. The made-to-order omelettes were really good but I did think the price was pretty high ($17/person). We hung out in the lobby bar a few times and ordered the pulled pork nachos and those were also really good! It was late at night so I wasn't expecting much and they were great.
Grounds/pools:
Really pretty golf course and a nice sitting area right outside the lobby overlooking the course. Good pools and hot tubs close to the rooms. We didn't try the water park but it looks really cool if you have kids. I wish I would've walked around the grounds a little earlier. The last night I walked around and realized there were some neat seating areas outside, between some of the buildings, that had chairs and firepits for talking and lounging. Looked like a fun place to hang out, have a few drinks.
hotel reviews