We just came back from a three night stay at this hotel and while parts of the hotel are very impressive the overall impression was not so positive.
I had read some of the reviews and was therefore prepared for a small room. Luckily our room was at the end of the hall and therefore much bigger than expected.The bathroom however was extremely small and in need of a very extreme makeover.I have to agree with one of the other reviews that the hotel is indeed cheap. You get charged excessively to use the internet, to drink the bottled water in the room and then they add a $4 dollar surcharge to any room service. The restaurants didn't look that inviting and the bar was nondescript.
One thing that drove me crazy was that our room was never cleaned before 3-4 in the afternoon and sometimes we would come back to the room and have to leave again because they were finally cleaning it. This kind of service is typically done as early in the day as possible, not in the late afternoon. Perhaps the best thing about the hotel is the consierge staff. They were incredibly helpful and always professional. The lobby is indeed beautiful as are the ballroom and some of the other function rooms. The hotel is very centrally located but I probably wouldn't stay here again.
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