Location is wonderful. Close to Union Square and Bart and bus station. That is about the only thing good about this place. I reserved online with debt mastercard and confirmed payment details by phone. Upon check in was told a security deposit would be held on my card over and above the cost of the room. No where during registration, on the web site or during the phone call was I told of this policy. This froze my checking account and the funds I had available for my weekend stay for 3 days not allowing me access to spending, food or transportaion money for the weekend. When I discussed the issue with staff they were very rude and stated if my card did not go thru with added deposit we would not be able to check in. The room was VERY small, had older torn linens, had NO A/C was very HOT AND STUFFY. The window had NO SCREEN on it and it was not save to leave window open during the night. Room had a view of a dark ally and the side of a brick wall. There was a very noisey fan available and I woke up each morning with a headache from the heat and stuffiness that soon went away after going outside. Free Wifi was nice and also used the office center but computers in the office center froze up several times. Breakfast was far from light and healthy. Def. not worth the price I paid. I would not stay there again.
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