We arrived and were checked in literally in the blink of an eye. No introduction to the hotel, services or offer of assistance. That’s fine because we are able travellers. The room was interesting, not the standard square box, good size, separate lounge and tastefully decorated. The bathroom with a great double shower. We liked the room. We didn’t like the lower level and would suggest that the premium for a high level is worth paying; the lack of tea or coffee making facilities, and the fact that my shoes came back with excess shoe polish on them marking my trousers marred the experience somewhat but we would stay here again.
The hotel is in a great location for theatre and shopping as well as MOMA.
The big disappointment was the restaurant – we ate in Maze by Gordon Ramsey. The service was disorganised. Having waited 10 minutes for the menu the risotto was on the table in less than 6 minutes from point of order. Rice pudding would have been a better description. Expensive and poor value.
hotel reviews