Laptop arrived on Weds, but did not work on battery.
I raised a return ticket Thurs. Had to call them Friday. They were great, but couldn't arrange pick up until Mon. It's now Friday a week later and I have only just heard that they have received it, and no sign of a replacement yet):
I should have asked for a refund then just bought another. Then I would have had one day without a laptop rather than one week and counting.
I guess they have to check there is something wrong with it, but couldn't they remote in to check? Why would I buy it then make up a complaint a day later? Why not send a replacement asap rather than making me wait for ages because they sent out defective stock?
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