We are a family of 4 with two small children and had my brother visiting. Most high-end Montreal hotels accept up to 4 guests per room even for suites. I had a hard time finding a room for 5. This Westin was the only one that had a suite with two double beds and a sleeper sofa for 5 guests. The room was spacious and nicely appointed, but came with a high price tag. Although they charged for the 5th person, there were only 4 sets of bedding and towels. The sleeper sofa had crumbs of chips and other junk food under bottom cushions. The room was never made the next morning. When we requested extra bedding and the room be cleaned, nobody came for 30 minutes. Concierge hesitated to recommend restaurants frequented by locals and not by tourists and insisted on going to canned places on the map. The highlight of our stay was the swimming pool. The bottom of the pool can be seen from the hotel entrance on the atrium ceiling as if it was a fish tank. There were 3 pools - a heated one for swimming, a large hot tub and a tub with cold water. That made our kid's weekend. Gym looked very nice, though we never used it. We stayed at many nice suites at other locations within similar price range and always had a wonderful time. We expected a lot more from a reputable name like Westin for a higher end room. That said, it's a nice option for business travellers. I wouldn't recommend it for family weekend away.
places reviews