Melbourne to Brisbane with Tigerair. If it was possible to give this sad excuse of an airline a rating in the negatives, I would. Their service is absolutely rubbish! Staff are incapable of answering simple questions and completely incompetent in dealing with simple customer service queries. The lady I spoke to at Melbourne airport literally asked me to step aside so she could help the next customer because she didn't want to answer my query. Rude and belligerent. Online web check in wasn't working at all for my flight. No information given on ticket regarding gate closing times, no willingness to justify the lack of organisation and information! Plane was uncomfortable and had the bare minimum, with no complimentary services. Plane staff were snobby and dismissive. Awful experience, never flying with Tiger. You're better off throwing the money in the bin.
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