Accomodations (rooms/suites, staff, restaurants etc.) are very good. My only complaint is the Plazzo/Venetian complex does not accept responsibility for lost or stolen items.\n\nCase in point; on a recent visit to Vegas my wife, niece and I did some shopping at the North Las Vegas Outlet. We made several purchases, including two identical purchases that my wife and neice made from one of the oulet stores. Upon our return to the Palazzo, we had our car Valet parked and left all of our purchases in the back of our SUV. We did not take the car out again until the next morning when we checked out to go home. We stopped no where between the hotel and our home in Southern California. When we got home, we noticed that the two purses were missing.\n\nI immediately called the hotel and was conected with the Security Department, who initiated an investigation. A week later when I called for an update on their investigation, the facility's Risk Management Office informed me that the investigation had been closed with no action to be taken. I was informed that the hotel would not reimburse us for the missing purses, which did not surprise me as that was not my reason for requesting the investigation. What did surprise me was their insistance that the hotel takes no responsibility for items left in your car even when they have charge of the vehicle. I thought at a minimum that they would at least offer to comp us for a room on our next visit, as a good will gesture. Nada!\n\nAlthough this $300 mistake was a good lesson for us to learn, needless to say we won't be staying at either the Palazzo or the Venetian anytime soon.
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