Lost the will to live ..
Absolutely shocking customer service from virgin media. Still waiting for adapter for the home phone 3 weeks after it went fibre, so no use of phone for over 3 weeks.
I have to stand across the road from my house for mobile connection , so basically no one can contact me if im in my house ..
So basically been sat in my car across the road from my house on the phone to the clowns at virgin for five hours today , been cut of three times .. yes they do put the phone down on you .
The problem still not resolved so going to citizens advice tomorrow as I’m paying for a service I do not receive.
I can not begin to tell you how poor the service I receive is ..
I’m totally lost for words I really I’m .
This is without doubt the worst company I have ever come across in the 50 years I’ve been alive .
Never ever again .. I am getting legal advise about how to end the contract.
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