In town for a big conference, and as we all know with conferences, you truly are at the mercy of when you book your hotels to get the best. This isn't the closest to the conference center nor is it the nicest, and I got mixed service. Some folks were extremely kind and nice, including the bagel shop attendant and gift shop attendant, but I received some of the rudest service by the front desk attendant and I called the manager on duty at the time to let them know they may want to give the gentleman a break of some sort as he appeared very upset and never received a call back to at least know I was acknowledged.
The rooms are great and I like the touches of the shower pouf, but the wireless, as others mentioned, is really just unacceptable. Not only is it expensive, but it was unreliable. I tried purchasing three times and it charged my credit card but did not work and when I called to inquire, I was told it was the vendor's fault and I had to walk to the convention center to get wireless. The manager must realize that often times conference-goers and business people don't have time to go set up shop in "The Link" business center. Parking is also atrociously priced-- take the bus if you can.
hotel reviews