having read a few of the reviews here on the red roof i decided against my better judgement to go for value and stay here. the price was excellent so we decided to take a chance. i wish i had put more thought into it now. if you are looking for somewhere cheap and not so cheerfull to stay then this is the place.if you want some service and a clean hotel then look elsewhere.
upon arrival we were met at reception by two female staff who it seemed didnt really want us disturbing them. check in cards were thrust at us and we were dismissed as soon as we had filled them out. we recieved no help in humping our luggage upstairs either. the room was tiny. two beds crammed into a small room which left zero leg space to walk around in. the floor had not been hoovered and was unkempt. in the bathroom there was hair in both sink and bath plugholes and both were dirty. having made our bed we decided we had best lie in it. we were both too tired to care.
the lift being slower than a wet week in the west of ireland we decided to walk down the staircase. BIG mistake. it is disgustingly filthy. unbelievable for a hotel downtown.
having stayed in several downtown chicago hotels before and found the staff excellent i decided to ask the "ladies" behind the counter for advice and directions, another mistake. either they did not know or the information was a secret. we both made a point of asking different questions every day just to annoy the "ladies" behind the counter who were more occupied with talking to young men who hung around the foyer than adressing anything we needed not that the night porter who doubles as the day porter cared. he was fast asleep in an armchair in the lobby in full view of everyone passing.
this is a tacky cheap place which is a shame because it has a fantastic location despite the herds of hobos hanging around pestering tourists for money. if your on a budget this is the place to stay, if however you have money to spend, (not a lot more) then head up to the affina one block north!!!
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