Really liked this hotel -- dark, masculine, old style, mysterious charm at this place. Loved it. Bed was very comfy, shower spacious, quality toiletries, lovely turn down service. Just a few little complaints, like, only two accessible plugs in the room unless you use the ones in the bathroom, or kneel down and get under the night stands and unplug the lamps (warning, housekeeping doesn't vacuum under here). Desk was so tiny and uncomfortable that it was comical, but, being forced to work outside in the park wasn't bad at all! View wasn't that great, but not a major issue. Neighborhood is fantastic, lots of good stuff within walking distance, subway stop uptown is right in front of the door. The gentlemen who staff the door were very friendly, very prompt, and made me feel very important! However, the gentleman who checked me in was awful. He was rude, sour, and condescending. He gave me bad advice regarding the stay which led me to pay for a night I didn't end up using and would not issue a refund, despite the fact that I would not have booked the room for that night if he didn't tell me to. This employee is the sole reason for the 3-dot rating. If it weren't for him, this would have been a 5-dot hotel, all the way.
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