We learned of Hotel Metro NYC through reviews here. There was a positive pattern to the reviews. We agree with those who say it's a good springboard location for your NYC stay. Easy access to subway, rooftop terrace with view of Empire State Building and included breakfast are all perks. I'd say the front desk service was average at best. The person we dealt with first wasn't particularly pleasant. But the two hotel concierges we dealt with were excellent. Maid service was very good, too. Rooms clean, comfy bed. Nearby Herald Square nice place to sit out and watch crowd. Duanes pharmacy nearby. Good spot to pick up cheap beer to drink on hotel rooftop after 9:30 p.m.
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