The front desk clerk had an attitude. The valet was condescending and dismissive when I asked him when my car was going to be parked. It was just sitting there and was almost scratched by a big SUV. This occurred at the bay tower. The room had an excellent view of the bay but there is no insulation between floors and walls. You hear EVERYTHING from the people above and the neighbors next to you. This is not a place you would stay on vacation. It's convenient if you have a business event because you are minutes from the hotel. The sofa was dirty and stained.
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