This is where we stay when we visit Scottsdale. It is a great resort. The staff has customer service nailed. There is nothing they can't or won't do for you. The rooms are clean and very well maintained. I'm always impressed when the rooms and bathrooms are kept up - and I don't mean just clean. Is the tile maintained? Are the grout lines dirty? Is the wallpaper peeling? High end resorts should have perfect rooms and the Phoenician certainly does. Lots of pools and most importantly, a pool for adults only (no screaming kids). Add to that a great dining experience and this place tops my list. I'm a staunch Four Seasons guy but this place is right up there for service.
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