Just returned from a weeks stay at the Bradford Homesuites in Downtown Dallas, for the WEFTEC convention. Checked in on Friday, hotel was nice and (appeared) clean. The people at the front desk friendly, gave us pre-printed directions (hard to read as the copies were very light, you might want to bring a map from AAA) to different resturants and shopping.
Got up Saturday to take a shower and the tub did not drain. Stopped by the front desk to let them know and they informed me that maintenance would not be in until Monday, they can fix it then. Saturday night tried to use the microwave to re heat my dinner from the previous night and it did not work. Called the front desk and again they informed that the maintenance crew would not be in until Monday.
Okay, I am a pretty understanding person and reliaze that there is nothing they can do. So I wait until Monday.
Maintenance crew showed up Monday morning with a new microwave. Upon my leaving I stopped by the front desk to ask that housekeeping clean my tub after maintenance was done with my drainage problem, since housekeeping will only clean my room 1 time during my week stay. Upon my return on Monday afternoon, I find my tub still dirty, with the maintenance black shoe prints on the tile. I go back down stairs to the front desk and let them know that my tub is still dirty, it was nice that housekeeping made my bed and gave me fresh towels, but I really wanted my tub cleaned. They said they would have housekeeping go backup and clean it. I returned Monday night to find my tub has STILL not been cleaned. I return the front desk on Tuesday morning and let them know that this is the 3rd time that I asked for my tub to be cleaned, they assured me that they would have housekeeping clean it. Upon my return on Tuesday evening, I find that my bed has been made, fresh towls put out and dishes done, but my TUB IS STILL DIRTY!!!!!!!
I call down to the front desk, and let them know that my tub was still dirty and someone needs to come up and clean it while I am here. He said that the cleaning crew was gone and he would come up and clean it himself as soon as he gets a chance. 10:30pm he came up to clean the tub himselft and said that he is not housekeeping and would do the best he can.
I will not stay at this hotel again.
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