I have been a guest at the Hilton on Avenue of the America's for 9 days and for the past 3 days I and other guests have been terrorised by a marauding mass of ill-mannered Brazilian School children. If the poor manners and disgraceful behaviour of these school children is a reflection of how Brazil is managing its newly-found economic prosperity, then I fear that the good-times will be short-lived.
The NY Hilton is a wonderfully located hotel with friendly and hardworking staff. It is clearly the Hotel Manager who needs to be replaced immediately for the breath-taking incompetence in accepting a block booking for this undisciplined band of Brazilian juveniles. One can only assume that some kick-back has been paid to the Hotel Manager to accept a booking that has severely inconvenienced at at times intimidated the majority of other paying guests.
This manager's actions have significantly damaged the reputation of the NY Hilton and as such it is only reasonable to remove them from this position immediately.
RG - 7 July 2012
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