The location in SOHO is great. The management were good, the bell captains good, waiters good and the concierge were great. The food ordered on room service was very good. The chicken grilled sandwich and meat burger in particular were really great.
This designer hotel is starting to look tired. The furniture is starting to fall apart, the bed base covers were kicked and dirty. The girls on front desk were not sharp.Management had to sort out small stuff. Some of the rooms have problems. The breakfast was not fair value.The price of a Coffee or Tea, $15.00.! Nice bakery around the corner, teas and coffees plus 4 Croissant $18.00 There is a trend for some places to charge everything including taxes and then add 18% for gratuity and THEN leave a TIP option. So if you dont read the bill carefully you could pay a tip twice. Very poor idea. Stop it! This hotel is Not worth the expense. Will stay at Morgans/Parker/ etc next time.
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