Terrible customer service over the phone, walked into the one of the outlets in tunstall Stoke, to pick up my phone, and was treated even worse. Refused to give me my phone which was paid for online, despite providing my photo ID and card used for online payment. kept requesting i provide my 4 digit secret card pin before i can collect my phone, which i declined. I do not know why i should have to provide my personal card details to pick up my phone which has already been paid for, moreover, they could not provide me any evidence or company policy to that effect.
This is my first purchase with them, will definitely be my last.
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