Won't be using you guys again whilst you continue to use Yodel (either that or you lie about the Saturday delivery if you choose collect+ so which is it?).
Why do that to your customers then not deliver it on the day you show? I'll just return it to you and get my money back and tell people to avoid you as there are plenty other companies out there.
EDITED AFTER REPLY
As I first thought its just Yodel delivery being utterly useless and lying about why they haven't delivered. Thank you to Lucy as Ebuyer for taking the time and effort to reach out hence why I have updated the rating.
Yodel is the weak link...again
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