My husband and I have been going to Delicious in Bangsar for years, at times almost on a weekly basis for weekend brunch. We don't go as much these days as we've moved further away from Bangsar now but we did pay a visit a few days ago. We arrived at 2:30pm, way past the lunch rush so we were able to get a table right away.What has compelled me to write a review after all these years was the horrible service we encountered. Ever since the chain was bought over by E&O, service has just gone from bad to worse to appalling!!!Firstly, it's almost impossible to get any of the wait-staff's attention although it was not as busy as usual. I couldn't imagine what the service would have been like if the restaurant had been full.Secondly, when my husband finally managed to get the attention (sort-of) of one of the waitresses, she brushed him off and gestured to us to wait as she was rushing to serve another table. We thought once she'd served the other table that she would at least come back and see what we wanted but no, she just went on with her business. After finally getting the attention of another waitress, we finally managed to place our order.After our meal, my husband decided he wanted dessert and again we had to go through the whole scenario of trying to get one of the wait-staff's attention. Just our luck that the same sour-faced waitress who ignored us the first time walked past our table again and again she just brushed us off to pick up someone's order. I thought I'd give her the chance to come back when she'd served the order she picked up but no, she again went about her business. I don't know if she was ignoring us or if she has the memory of a goldfish but whatever it is, it really ticked me off this time.I walked up to the cake counter where a waiter was standing and complained to him about the waitress to which he seemed to show no surprise. He sent someone to take our order about 2 minutes later (note that he did not bother to take the order himself) but I noticed that he never pulled the said waitress aside to have a word with her nor did he inform the manager about it. He also never suggested that I speak with the manager which I was thinking of doing until I observed that the manager was no different than the waiters.My God, my husband and I used to be greeted by name when we walked into Delicious Bangsar and it's now come to this! E&O is really doing a sucky job at maintaining the food quality and service it was known for. I've received better service at a fast-food outlet.All I can say is that we won't be returning to Delicious anytime soon. If you're looking for a restaurant in Bangsar, please go elsewhere.
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