Purchased a battery on 2/12/22,after waiting over two weeks for DX Couriers to deliver the battery which had become lost or stolen in the DX depot as driver had scanned it but forgot to put it in the van for delivery. I asked Tayna batteries for a refund only to be told that they had asked DX Couriers to return the battery to them and when Tayna had confirmation it was on it's way back to them then only then would they issue me a refund.
Open the case with Paypal and got issued a refund today,22/12/22.
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