We, 3 adults & 1 four yr old child, stayed in a signature suite for 5nights. The first room had no heat and then my 2nd room was a bit smaller. The a/c in the 2nd room worked but you had to play with it periodically. Sometimes it would blow hot air on cold and vice versa. I was scared to ask for another room. Every room in N.Y. is small,though. They told me even though it was sized different it was still considered the same category. Even though the rooms were upgraded they truly were nothing spectacular. Please, please, please DO NOT get a non upgraded room. I saw previous rooms and you can tell by the carpet on different floors and doors that they are old and in need of some tlc. When we switched rooms the one thing that both the maintenance guy and bell boy(who helped move my luggage) said was " be sure to look at the room before agreeing to switch and make sure it's an newer one." The price is ok considering the location. Any other place charges about $80 more per night. One last thing - be sure o print out your hotel itinerary. They were going to charge me an extra $300 in charges they said weren't added( additional person charge +tax). Luckily, I had my printed copy so they honored the lower amount.
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