Absolutely shocking company, completely was the your time telling you things that won’t happen, closing complaints many times without dealing with them.
Can’t even sign you up properly and end up opening many different accounts then tell you they are working on it for well over 6 months and as you can’t be billed don’t worry about it until they have sorted it, then report missing payments and massive balances on your credit file casing your score to drop massively, cutting you off for non payment when you rely on Wi-Fi calling as in the sticks and after a few hours in Tesco car park getting apologies and being switched back on saying they are still working on the problem which happened twice, after having enough and having it cost me £1000s in time off sorting issues out I said I will go to another provider and it was agreed the accounts will be cleared and there will be nothing owed and I would not have to call them again, now I am receiving threatening letters for over £600 and defaults with a higher cost of a debt collector.
They won’t reopen the complaints and will not compensate me for all of this and it’s absolutely unacceptable
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