It's hard to label this property as "Very good" but it's not "Average." I was here for a conference and my team stayed at this hotel.
LOCATION: Convenient to central downtown and right on the river. You can walk everywhere, from the museums, to great restaurants, and shopping. (Keep in mind the tax was 9%).
STAFF: The service from the staff were all over the place. The concierge didn't appear to be too familiar with nearby restaurants. The bellman rarely opened the door for guests. Sometimes the front desk staff were friendly and at other times, annoyed to be assisting you.
HOTEL GENERALLY: Spacious rooms and comfortable beds. The linens were nice and the towels were not thin. The executive level lounge was well stocked and this was one of the highlights of this hotel. Breakfast service at the lounge was excellent. Another highlight was the gym with a nice view and the pool. The lobby is small but has all of the necessities: a bar, lounge, and at breakfast, the bar sells caffeinated beverages, pastries, and apples/bananas.
HOTEL RESTAURANT: I had lunch at their only restaurant downstairs. The decor was outdated, I felt like I was in a western restaurant in China that copied a interior design magazine from the early 90's. The food was fine but pricey. Nothing spectacular. Service was good though.
NEARBY RESTAURANTS: For convenience sake, I stayed within a block or two of the hotel to grab lunches and across a little park (Lake Shore East Park) on the southside there is Eggy's, III Forks, and (drumroll!) Maison Brasserie. All three were delicious but Maison was my favorite.
NEARBY SIGHTS: Millenium Park, the Art Institute of Chicago, Buckingham Fountain, Tribune Tower and The Field Museum (put on your walking shoes).
NOTE: Ask the front desk about the "pedway." I wish I knew about this earlier in the week because you can avoid the rain/snow and walk underground to other hotels and shopping centers.
hotel reviews