After reading previous reviews, I thought we could bypass the staff altogether and attempt to check-in via the computer kiosks. It said "Room not ready, please ask for assistance." The staff member told us our room would be ready in 5 minutes, then he disappeared and we did not see him again. 20 minutes later, when we asked another staff member about our room status, he replied "I don't know" and did not offer to check for us. It took us being a bit proactive in asking about our room in order for someone to get back to us, but 30ish minutes later, we were finally called back and given a key to our room.
The room itself is lovely - simple, small, clean. It is quiet and has all the amenities you could need, including a small flat screen tv, hairdryer, closet, toiletries. The shower does not have a bath, but it is a large stand-up stall which I thought was fabulous.
The location of the hotel is great - next to a dead end corner which, I think, might add to the quietness factor. On the other hand, it is so centrally-located that it is a perfect spot from which to launch into your NY exploration. I would, however, recommend doing your homework...my "let's wing it" approach to finding this hotel wasn't successful, and strangely enough, three out of four cab drivers did not know where Albany street was.
For the price I paid, I would certainly go here again, with hopes for the same nice quality of room and hopes for a better interaction with the staff.
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