We stayed when it was still called the Westin/Essex, but it's still the same property.
Years earlier we stayed at a cheap Times Square Hotel and got a cheap experience, so this time we wanted to stay where all the places we wanted to visit were located and we extremely pleased.
It was marvelous to come from the airport straight to a swank Hotel Directly on Central Park South. The lobby was beautiful.
Our reservations were mixed up (three of us), and they said they could only take two. I've learned the hard way to be polite but firm and stand my ground, showing them the reservation, and they eventually upgraded us, seeing my resolve.
We were delighted with the room, large, spacious, with an INCREDIBLE bed that was like sleeping on clouds. We were even more delighted when the roll-away the brought for our teen was, incredibly, ALSO a luxury bed! I've never seen a luxury roll-away before!
It was nice that the elevators were guarded day and night, but the attendants immediately seemed to memorize our faces and greeted us politely each time.
It was incredible to be so CLOSE to everything important in New York...Central Park, the shops of Madison Avenue, the TV studios...even Times Square was only a brisk walk (with a brisker cab ride back.) It was awesome to stroll to the NY Deli, to the breakfast shops....we felt like we were living in a Seinfield episode.
If you're going to be a tourist in New York, spring for the extra to stay in a wonderful hotel like this, centrally located. We did not think of requesting for a room with a park view...or only mistake, but even then it was fun.
The spa was wonderful and reasonably priced.
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