I was traveling toSan Diego for a business meeting and decided to go a day early to enjoy the resort. I love to stay in a beautiful setting and sit out on the patio, eat room service, read my book and enjoy the view. I like a nice room but it is less important than the patio and view. I explained this on check-in. When I got to my room I was very disappointed, The room had a popcorn ceiling, badly outdated furniture, and the TV was ontop of a dresser in an alcove on the side of the room. The TV was not visible from either bed or the couch that was in the room. The patio was no better. It overlooked a parking garage and a busy street. The ocean was visible if you looked out to the left past the parking garage, the street and the buildings on the other side of the street and the sound of the traffic was so loud that relaxation was impossible. I called the front desk and asked to be moved. The bellman came up and he seemed very concerned. He said that he would be happy to move me but that I had "one of the nicest rooms on the property"! Oh, lord help me. He explained that the room I was moving to was much smaller and did not have a kitchenette. I moved and the room was much smaller; however the TV was in an amiore at the foot of the bed and the balcony overlooked the pool and the gardens. Yay!
The trade-off was the stained carpet and broken lamp.
Happily I chose my breakfast for the morning and humg the room service tag on the doornob. I went to bad and anxiously awaited the morning realaxation. I never got breakfast in the morning. Nobody had come by to get my room service order. I called and and eventually got breakfast. It was very tasty. The next day, the same thing. Ordered breakfast, none came. Nobody picked up the room service order from the doornob. Also, noboby came to clean my room that day. And when I checked out they had charged me for parking for for three nights. I did not have a car. They asked me when I checked in if I had a car. I think it was $12/ day!
The grounds were beautiful but the rooms are terrible. The service is passable. The food was good. Much, much too expensive for what you get. The rooms were $189.00 per night and so not worth it.
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