For $400+ per night I want a shower that gets me wet and doesnt just look like it should, which is a metaphor for this hotel. Overall, I was not impressed compared to W in many other locations or even select Westins. Nice location at Holly and Vine, all the tools to be great but rather aloof, posey and they make you present your room card 200 times a day. Add this to the impersonal feel of the hotel and the fact that they make you walk around large roped off areas that they feel their hotel guests are not quite worthy of and this isnt my thing. In essence I was alone and just wanted a drink after a long flight and still in my business suit, so I walked to their bar called Drais or the like. I was told that I need to stand behind this roped off area and wait to get into their bar while I stood watching people who didnt pay to stay at the hotel, just walk off the street given priority access while they made me pay my respects. I must admit, this irked me big time but it didnt last more than a couple of minutes before I just walked across the street to another bar on Hollywood, cancelled the next night at this hotel and gave them my wallets middle finger. For $400 per night you can do better in LA. And with staff that do not seem to enjoy making a guest feel unwelcome or unfit.
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