I have been to NYC on many occasions. I have stayed at some WONDERFUL places like the Carlyle, Ritz Carlton and Affinia Dumont. On this trip, we didn't want to spend that much money on accomodations as it was only for one night. However, I was traveling with someone who really wanted to stay at the Waldorf. We found some very reasonable rates online (around $350).
We drive into the parking area for Valet. When you first drive in, it seems very nice. We waited about 15 minutes just to pull the car up and get the bags out. No one helped us with our bags. This is not a big deal, as we are certainly capable of carrying our own bags, but I certainly expected better service from The Waldorf.
We finally get inside and found it a bit hard to find where to find the lobby. Not a big concern.
We get to the lobby, which is indeed very nice, but certainly an older hotel. We then found a large row of registration desks. We found an even longer line to check in. Standing on line with our bags for about 10 minutes or so. Again, not what I would come to expect of a hotel. I have received better service at the Marriott.
There are a large array of people staying at the hotel. We get to our room and it is a good size for a superior room. The hotel, it's obvious is older and the renovations don't appear to have helped.
Upon going to the restroom, I walk out and notice that I am actually walking downhill from the bathroom to the main room. There is a slope in the floor in our room.
The bathroom and the bedroom were spacious. The bathroom had been renovated, but it seemed more like a 'face-lift'.
The sheets on the bed were ok and the towels in the bathroom were good as well.
Getting a cab from the Park Street entrance was a nightmare. The front door men seemed really lazy and there was always a line of people waiting for a cab. Not to mention the bike riders constantly asking if you want a ride. It's NY, so it's ok. The staff would try and move them to the side, but they always seemed to be in the way of cabs and cars. It was easier to walk a block down and flag a cab myself.
The restaurant took a very long time to get seated for breakfast, which was odd considering there were only 4 people eating at the time. The food was ok, the bloody mary was terrible and overall WAY too expensive. Would have been MUCH better to hit a deli.
Location is ok, but there are many other great and reasonably priced hotels in the area that would be worth your time. Don't waste your time staying here.
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