If this was the first time I had ever been here I most certainly would not come back. They are usually good,but today was not their day.\n\nFirst, there were three different parties waiting around noon on a not very busy Thursday. It was almost ten minutes before the hostess showed up.\n\nI only wanted an appetizer and ordered potato skins. After waiting almost 30 minutes, what I got was half done potato wedges, with about a tablespoon of sour cream, almost no bacon or chives, and very little cheese. I asked the waitress for ketchup, and she promptly took an order for customers across the waiting room. After almost ten minutes, I finally got the ketchup, about a tablespoon. After I had almost finished my \"meal\", she finally asked if I wanted a drink refill which I got it over 5 min later. Interestingly she said there was \"something going on in the kitchen\".\n\nEveryone has a bad day, but managers need to realize that one experience like this can translate into many lost customers. Again, I would return again at some point, but there is never any excuse for food or service like this no matter how bad a day the kitchen is having. Obviously the manager was asleep at the wheel this lunch hour.
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