We stayed at the Mayflower during a slow, summer DC weekend. The service inside was great - helpful concierge, great reception, etc. Outside however, the doormen (always 3-4 present) ignored us every time we entered or exited the building; even when we had our luggage. At 9:30 on Sunday night we had a knock on the door as someone delivered a single bottle of water to our room with a letter stating that the water would be off from 11:30 pm until 4:30 am. I got up at 6:30 to shower and there was no water at all. By 8 am we had cold and later we finally had some hot water. Complaints to reception were very kindly received and yielded us a $35 per night credit to our bill. This incident ruined our sight seeing for Monday because by the time we got started, we had to get on the road to return home. I'm only glad we didn't have important business meetings on Monday morning! Apparently this water shut off is not a rare occurrence on Sunday nights. So choose another hotel if you plan to stay on a Sunday.
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