I was on an Amtrak train that was delayed and had to spend the night in Chicago. Amtrak sent me to this hotel as a distressed passenger. Well the distress really began when I checked in here. The front desk was not friendly at all. They checked me in and I got on the small smelly elevator. My room was super small. The bathroom was so small that you had to sit sideways on the toilet. Internet was $9.99 per day and was advertised as high speed. The speed was slow as dial up. Noise from the hallway until 4am. Called the front desk to complain twice and nothing was done. Put the do not disturb sign on the door and at 8:05am housekeeping was knocking on the door. The sign was still there. Went to check out and the front desk clerk said "see ya". No thank you at all here during check in or check out. I would not stay here again.
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