Five stars for fares, one star for customer service. Also, if you buy your ticket at the counter instead of online you back to save more money by avoiding taxes and other fees. if you look at the rules online you'll know exactly what to bring and what not to bring in order to avoid fees or minimize them. this airline is also known for constant delays and extremely bad customer service, so just be ready for that expectation. this airline is ideal for me since its leaves out of mesa arizona how much smaller airport compared to sky harbor. a round trip ticket cost me 40 dollars. if you can travel with the backpack that's the way to go they do not charge fees for that. speak of the devil I was just informed that the flight is gonna be delayed by 1 hour and 40 minutes and this is what you have to put up with. they lack reliability and customer service for that this company get 2 stars and that is really pushing it. well at least they gave me this extra time to write this wonderful review while I sit here waiting for my flight! what can I say get what you pay 4! only use this airline for casual line if you have to be somewhere at a certain time you better pay some extra money and take a major airline that has a much better track record for on time and departure flights.
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