Buyer beware. I purposely booked air and hotel travel package through the Hawaiian airlines website, but it turns out it actually went through Expedia without my knowledge. Several issues: website had the option selected to pick seats (that was a lie). Received a pop-up message I could pick seats after booking, (another lie). I never received a confirmation email, and had to call in to get a confirmation the day before the flight. When I called in to get the confirmation I was told that I did not book through the airline website. They said I booked through Expedia. I was never able to pick my seats and flying with kids makes it very stressful not knowing where everyone is sitting. The gate agent apparently picks your seats for you. They will however offer to sell you upgraded seats which is pretty greasy. Staff are extremely rude and not very helpful. Seats were uncomfortable and the inflight entertainment system was broken and no WiFi. Very expensive checked bag fees, you pay for all checked bags. Pretty much everything about this airline is bad. 0/10 do not recommend.
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