I am effectively implementing a company policy today for it to be prohibited to fly Spirit again for any of the 322 employees that work in my company. 48 minutes to drop off a bag. I had to pay $89 for the small checked in bag (this I knew beforehand) and to my surprise another $99 for my carry on that I was charged at the gate because it was half (1/2) inch to large. Supposedly because it had to fit underneath the seat (which of course went on the top bag compartment). I explained to the lady that this was outrageous (half an inch) and she couldn’t care less. I also told her that I was never going to use Spirit again for any of my employees and she also couldn’t care less. Companies succeed or fail because of their employees. This company will never get my money nor my company’s again and I am in shock that because of half an inch this airline doesn’t care to loose business. I am extremely disappointed.
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