Good Points:
This hotel is on the cheaper side and with it's excellent location right on the door step of Times Square and Broadway, you can hardly complain.
The room was clean and provided what we needed for our stay.
Bad Points:
If you want a good nights sleep avoid this hotel. Me and my partner are both heavy sleepers and even we could not sleep through the horrendous noise all the showers in the hotel made. This noise being heard during our stay anywhere between 4:30am and 11:00am in the morning. If a shower was being used in a room above or next to ours the room vibrated also. And the noise was that loud on some occasions that we could not even hear the television. (please see videos)
With us requesting a non-smoking room we were surprised that we had been placed on a floor with smoking rooms. This meant that on most days when we got back to the hotel we had to put up with a strong smell of smoke both inside and outside our room. And on a few nights this resulted in us having to put towels at the bottom of the door to try and prevent the smoke from getting into our room. And upon returning to the UK i have has to wash everything we took and even the clothes we bought as souvenirs to remove this smell.
Overall:
The staff were helpful and pleasant, but were under a lot of pressure due to limited staff resources. And the hotel and the rooms did not reflect the price we paid and we were disappointed by the noise and lack of sleep that occured from staying here. We would not recommend staying in this hotel to anyone else and will not be staying there again.
Tips:
We were not told upon arrival where you obtained the complementary tea and coffee from in the hotel, this is located downstairs past reception and through a corridor located next to the main lift.
There is also a pay as you go internet computer located in this room for 25cents a minute $1 for 5 minutes.
And even though the hotels website states dial-up internet connection they do also offer wifi at a price.
hotel reviews