We booked the Taj with the idea that it would be a treat and stayed in a standard room over two very wet September days. We made a mistake.
The hotel could not be better located; it has all the amenities; and the staff is professional and very well trained. However, our room was amazingly ordinary- blah and matronly describe it well- and the HVAC system was barely able to keep it cool and quite unable to reduce the humidity below 95%. The Taj also lacks the grand public spaces one associates with 5* grand dames.
When I looked at pictures of rooms on Tripadvisor, I thought that bad lighting, the internet and the photographer had combined to make them look washed out and went ahead with my reservation. A picture is worth 1000 words and the ones here do not do the hotel a disservice.
Our room seemed to have been freshened with new paint and paper, steam cleaning and touch-ups within the last month- so it is not like it was a substandard room waiting for renovation. It was on the smaller side of average with a small but near to perfectly redone marble bathroom. The room was dominated by an over-sized TV armoire (no flat screens here) and sadly the quilted bedspread had not gone in the freshening. Everything, literally everything, was in various shades of a pale, urine yellow. There was only one piece of art, though half a dozen surfaces called for art. The decor lacks a pulled together look, seems to have been designed to impress grandmas and is way short of what you usually get in 4*, never the less 5*, hotels.
If you want to treat yourself and be cosseted in sumptuous quality, go elsewhere. We wish we did.
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