I've stayed at many hotels during my stint on the road, and I can honestly say that until now as a diamond member I have never walked out of a Hilton Family Hotel. I did tonight.
They limit the temperature setting on the AC in this hotel to no lower than 69F.
Maybe I'm being petty, but this just flew all over me as I can't sleep if it's warmer than 66F.
Hilton can cut cost other ways if they want to make some extra profit- but I, or the fellers in my group can't stay at this hotel until this is changed- we're just too warm blooded.
However, the front desk staff was very helpful and understanding, and helped me find another room at another Hilton family hotel. The one thing I don't believe, is that they stated they've never had a complaint on this before.
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