As frequent SF visitors we have passed this hotel numerous times and finally decided to give it a try. We were so pleased!! The newly renovated room was beautiful, unusual and the bed was so-o comfortable. Everyone at the holel could not have been more accommodating. Housekeeping did an outstanding job and we were never inconvenienced. We had one minor problem which was handled quickly and to our satisfaction. This hotel has the best location for what we enjoy doing when in San Francisco (and it's not shopping). We are so glad we stayed here and look forward to returning.
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