I have had great experiences with my AAA membership, so I decided to try AAA auto repair. Unfortunately, that experience was not so great. When I dropped my vehicle off they were very friendly and the shuttle was prompt. I explained the concern I had about my car (while at a complete stop, the brake feels like it releases and the car moves forward slightly). I received a call a few hours later informing me that nothing was wrong with the brakes and in fact they did not feel what I had described happening, but that my cooling fan wasn't working and I needed to have it fixed ASAP for $750. I told them I would be back the following week. Meineke (Alma School and Ray) gave me a free second opinion. They said the fan needed to be replaced and they would do it for $350. I got a third estimate from Arizona Tire and Auto Repair for $300. \n\nI called AAA to get a breakdown of the estimate they gave me, as it was only verbal, not written like the one from Meineke. I explained that I had the two other estimates that were much lower. The immediate response I received from AAA, \"well they must not be using original parts, so if you want to take your chances on that, go ahead.\" Even if that is how they feel, perhaps educating me on the differences and/or options may have been a good start. Given their response, I am definitely going to \"take my chances\" with one of the more affordable options that treated me with respect.
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