Hotel was picked by our Travel Agent, only saw Trip Advisor comments after booking made, first and last time we will make that mistake.
Following reading previous write-ups we requested and received a room upgrade from double to twin, many thanks to the Paramount staff for that. However the room was still very cramped and tight. Also part of the way through the week we stayed a group of Students were booked into the rooms around ours, as you would expect the parties started straight away in their rooms and the corridor. Needless to say the noise was bad. Security responded and calmed the youngsters down once we and other complained.
With regards to the room generally there was little cupboard space. Shower Room was small and cramped. We were disappointed that there were no coffee and tea making facilities. The maid service was good with the room maintained in a good clean condition. However the view was of a brick wall and razor wire. The hallways and lifts where dimly lit making for a very depressing aspect and caused some difficulty in identifying our room number. Not sure if this was meant to add to the ambiance or to hid the rather shabby decor.
There is a large selection of Restaurants and diners around the Hotel. The Restaurant and Cafe in the Hotel are pricy, however we found the cafe pleasant for a quick cupper. However we would recommend the dining options in the Edison a few doors along the street. Hotel location is great with all the excitement of Times Square and the theatres very close by. However overall off our group staying at various Times Square Hotels, with similar prices, agreed that the Paramount was very disappointing and found it hard to agree with a four star rating.
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