Virgin overcharge me, they promise to rectify it before my next bill. Few days later my broadband stopped working. I contacted them they said an engineer will come out to fix the problem in 5 days. So I had no broadband for this period.
I noticed today that Virgin did not apply the discount as promised. I telephone this morning and just kept getting recorded messages. I stated that I wanted to speak to someone waited for a while to be connected, then line, I am extremely disappointed with the service i am receiving
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