Good experience on a whole. Got a warm reception by Brett who was very helpful. Can't say the same for the rest of the front desk crew. I felt like an interruption to their work, especially to the concierge. Encountered 2 different concierge staff and both were very quick to dismiss me. One was reading a newspaper when I approached her! Also, I am astounded by the front desk's lack of knowledge of the hotel's services! I got this staff, Jessie, who told me that the hotel does not have laundry service! What hotel doesn't have laundry service for guest?! I call the valet laundry from my room and got my clothes picked up. Room was impressive, good view of the city. House-keeping is superb. I enjoyed my stay, but the front desk crew is hopeless, except Brett of course. Hope Wyndham will look into training their front desk and concierge crew.
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