Our Swoop Flight WO745 from Las Vegas to Toronto on December 24 departure @ 2:30pm to Toronto @10:20pm Was delayed from 3:20pm then again to 4:50pm and again to 5:35pm and finally cancelled. And all they offered to us was a disgraceful $10 USD voucher per person. When ask for help at the check-in station they only provided us with a customer service call centre number which no representative pick up the line and directed us to email all supporting documents to their support centre. Our flight can only be rebooked for December 26th departure. From Saturday December 24th we have to stay at Las Vegas until Monday December 26th for the next available flight to Toronto. I’m so displeased with our Canadian base airline that can’t support our Canadian Citizens. The worst airline in the history of Canadian transportation community. Definitely will never travel again with Swoop.
airlines reviews