Bought quite a lot from Music Magpie, generally good. But the last purchase wasn't a great one. iPhone purchased was classed as very good, when in fact it wasn't. Battery had been replaced at some point, non-apple replacement so warnings came up about the battery and no battery health figure available. Also lots of scratches, very poor quality control.
So sent it back for a refund, Royal Mail label supplied which isn't a good one during postal strikes, they should be using someone else so return was stuck in the postal system for a three weeks. It was delivered back to Music Magpie who didn't refund quick enough. Only refunded after opening an ebay claim, no contact from Music Magpie about the return. Glad ebay sided with me on this occasion and refunded me, only because I opened a claim.
The slow refund meant I was £400 short, also had to buy another phone. Refund will now appear on my next credit card statement in 3 weeks having just paid it - 6 weeks after sending it back.
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