This place has had a grand opening sign out on the side of the building since August 2006 when I moved here. \n\nThey used to be excellent! They were just starting out and had very few people working for them. They had an aunty who worked with them and was, like most people from the older generation, very hard working. The two original people still do very good work. However, they have been there long enough they have a list. Getting seen by one of them is appointment only. \n\nWalk ins are welcome. However, it's hit and miss with this as well. I had a young girl give me a pedicure and did a half hearted attempt. She actually had the audacity to ask for her tip in advance. They offer new indulgences they didn't before such as hot towel wrap for your legs before a massage. Leaving the towel on so long that it's cold is not an indulgence it is quite the opposite. I would skip weekend walk in. That's the poorest service I have received. \n\nWeek night evenings are not bad they are not busy and they take their time to do a decent job. \n\nI am however disappointed that success and the hire of more staff has led to a reduced sense of customer service.
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