I travel fairly frequently to NYC for both business and pleasure. I had heard good things about this hotel, but I must say I was quite disappointed. The Lobby and dining areas were beautiful and chic. The meals we ate in these areas were very good-not great. The actual hotel room, however, was small and cramped. We stayed in the "Grand Corner King" room which was more expensive, yet only slightly larger than a normal room. When we opened our window, it served as a magnet for all of the cigarette smoke on the floor. With a few exceptions, I found the staff to be very aloof. Our $720/night, (plus taxes) room included an in-room continental breakfast. We scheduled it for 9 am, yet it took 3 phone calls to get it to us by 10 am. All in all, I might eat here again, but I definitely won't stay here again.
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