My wife and I live in Virignia and visit DC several times a year. The hotel choices are plentiful and some are better than others. Upon returning from our dinner we entered the elevator and pressed 2 to get to our 2nd floor room. The elevator went to what appeared to be the 11th floor and stopped. If you have not had this experience before, being stuck on an elevator is no fun. We could not get the elevator to move or doors to open. We picked up the emergency line to call the front deks and they kept hanging up on us. After 15 long minutes the elevator returned to the lobby where we got off and decided to use the stair for the rest of the trip. The front desk was not aware how to answer the phone in an emergemcy such as this which was discomforting. The doorman tried to encourage us to comein with another couple and we could not. Needkless to say we stuck around long enough to se ehe got stuck as well. We also wanted to park our own car and the staff was not helpful assisting us and instead were trying to get us to believe it was to diificult and we should just let them valet park the car for $25 a pop. We found parking about a block away at no cost, with no help from the front desk.
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