My wife and I chose the James for a three day getaway in July. Though we arrived slightly early the young lady at the desk apologized for not having our room ready. She then said that she was going to upgrade us to a suite. We were thrilled with the prospect and agreed. Throughout our stay the service was consistently excellent. The room was spotless, and we enjoyed the turndown treats. We also took advantage of the complimentary car service. We were impressed with everything about the hotel and look forward to staying there again.
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