My first stay at this hotel. Great location, lovely decor, parking best as valet with additional cost of $26 per night. Front door staff and desk staff very nice. The housekeeping staff were a huge dissapointment. Room was nice and clean at check in but Sunday after returning from a long day, at 4:30 pm room was not cleaned. We left and returned in 40 minutes and it was put together....but, very poorly. Worst problem was we noticed the glass drinking glasses were wet, turned over and placed on coasters. They had not been washed and clearly just rinsed as there were lipstick marks and overall dirty. Clearly the housekeeper thru the room together and didn't care. The front desk did listen to me and did report to managers. Upon checkout the front desk manager did acknowledge this wasn't acceptable and offered points to my Marriott rewards card. Not sure if this is acceptable but I do know mistakes and bad employees can cause problems.
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