I have been a loyal customer for three uk for several years. They have the audacity to charge me 99p for apparently leaving my contract early. Even though I was at the end of my contract and didn't want to upgrade or switch to a sim only deal. I felt I was penalised and want you to overpay. I have tried to negotiate and was not met with any sympathetic response and had to pay it. Future customers in this situation please be mindful.
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