I keep going back to Papago, hoping my dining experience will change. Mainly because I LOVE the Orange Blossom and their pizza.\n\nEach time is the same. I walk in and sit down, wait, then wait some more. Even though the place is filled, the wait staff can be found standing and talking to each other behind the bar. I witness the people next to us go to the bar for a beer because they were tired of waiting for someone to take their order. Last time I checked, this place was not self-serve. \n\nJust last week my husband and I decided to try Papago one last time. This time our strategy was to sit at the bar to avoid waiting for someone to take our order. The bartender behind the bar was nice. He served our drinks quickly. \n\nHowever, what we observed while we sat at the bar made me never want to step foot in this establishment again. The bartender was arguing with a young waitress about food that was sitting in the kitchen. Her response, \"I didn't know where it went so I left it there.\" The place is small, I'm sure she could have figured it out. There was another girl working that must have been her buddy. The bartender, who I assume was in charge, was getting on them (probably for being worthless). They were rolling their eyes when he looked away and had bad attitudes. While sitting at the bar, we watched at least ten customers have to come up and order their drink. While the waitresses stood talking and complaining. \n\nI told my husband, \"If I owned this place and saw the slow, poor service, along with how many customers had to go to the bar for service, I would be embarrassed!\" Come to find out, the owner had been sitting behind us the entire night. It amazes me how he could be in his own restaurant and be completely oblivious to the poor customer service. \n\nI would much rather go out of my way and go to Four Peaks. Maybe one day Papago Brewery will hire a pleasant, efficient wait staff.
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