1. I have reserved a King size corner room because I need a roomy room but I only got a much smaller King size suit. 2. I prefer a quieter room, that's why I hope it located at the corner but what I got was a room next to the elevator. 3. The front staff said, to off-set the disappointment of my reserved room type, they offered me complimentary WiFi but the network signal is poor. Turn out I need to go downstairs to use the public computer. 4. Front desk told me they lower my room rate for $30 but actually it is not the case. I did pay less because of the type of room I was staying is cheaper but not really a compensation offer.
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