We stayed three nights at the Hotel Chandler in March and had a great experience! We booked through Redtag and got a really good price. If you have the time and energy, it might be to your advantage to shop around because regular nightly rates are quite pricey in NYC.
CONSTRUCTION was taking place in the hotel lobby at the time, but it didn't affect our stay in any way. We never heard a thing when we were in our room. Upon completion (this summer I believe) they will offer a 70-seat restaurant and approximately 600 square feet of meeting space. That being said, during our entire stay, they compensated each guest with complimentary morning breakfasts and Wine & Cheese events from 5-7PM located in a suite on the second floor.
THE LOCATION was great (31st St and 5th Ave). Walking distance to the Empire State Building, Penn Station, Madison Square Park, Flatiron District, Grand Central, Times Square, etc... What's also wonderful is that even though you are near everything, it's a very quiet neighbourhood.
OUR SUPERIOR DOUBLE DOUBLE ROOM was very clean and looked exactly like the picture on their website. It wasn't very spacious (225 square feet) but for NYC, it’s a fair size. We had all that we needed: really comfortable beds, a flat screen TV, free Internet access, an iron and ironing board, an electronic safe and a mini-bar. If you have an iPod, you will really like their iPod docking station and radio. The view from our window was of the fire escape, which wasn’t very appealing, but our friends in another suite had a nicer view. NOTE: There are no coffee machines in the room, but we would just walk a few minutes and get our coffee at a nearby Starbucks.
OUR WASHROOM was clean. We really did appreciate the comfortable bathrobes and the Aveda products. The only thing that we didn't enjoy as much was the rainfall showerhead because if you wished to take a shower without being completely soaked from head to toe, it was close to impossible. TIP: If you absolutely need a bathtub, please contact Reception because not all suites have them. Ours didn't have one, but we didn't mind.
THE STAFF was fantastic! We felt at home the minute we stepped in. The staff was very courteous, friendly and attentive to our needs. When I thought that I had left a valuable item in the room (after check-out), a nice gentleman searched the entire room with me, to no avail, but it gave me peace of mind to know that I hadn't left anything behind before heading back home. The item in question was later found at another location.
PARKING was available for $40 per day. We didn't have any in-out parking privileges; they took our car at check-in and gave it back at check-out. Definitely not cheap but parking is a luxury in NYC. Anyhow, who really wants to drive in New York? If you can't walk to your destination, it's cheaper and less stressful to take the subway or a taxi.
We would definitely come back and would recommend Hotel Chandler for its location and wonderful staff.
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