This hotel's atmosphere is much better than your average hotel, both because of the physical surroundings (chic but not over the top) and the people (incredibly customer-service oriented, and very down-to-earth in how they relate to customers). Rooms are also stylish. They are comfortable and very clean. Definitely a cut above your average luxury hotel - this feels more like a "W" than a Hilton, but not as attitude-y and not nearly as expensive. The smallest quibble I have is that only a portion of the menu from the restaurant that is attached to the hotel is available for room service.
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