Stayed here 26/4/12 - 1/5/12 and was very unimpressed. Despite paying close to $2000 to stay on a no smoking floor, twice in one day we complained regarding the next door's cigarette smoke coming through into our room. The only solution was for us to change rooms the following day, as opposed to removing the problem in the first place. We requested a door stop so we could leave our door open to air the room out and guest services said they would send someone up, which they did not do. This problem was indicative of the entire stay, if you promise to do something, especially in the hospitality industry, it's just plain rude to not do it.
Roadworks and street noise resulted in poor quality of sleep. The location was probably the only positive, close to shops, subway and restaurants. Would not stay here again.
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