Spectacular location both for vistas and getting around SF. Attentive and very, friendly staff from doormen to the front desk - everyone was quite gracious. We parked our car at the hotel which is wildly expensive at $50+ but you don't want to park and walk in this city. Our car was retrieved quickly and on top of the overnight charge (with come and go access) you have to or rather you should tip the gents getting your vehicle and that adds up as well. The rooms are clean and have lovely, comfy bedding and fluffy towels and complimentary toiletries.Our tv was older but you don't go to SF to watch tv - it's just that the Olympics were on and it would have been nice to view on a nice set. I have to mention the wind-tunnel effect under the bedroom door. Once you close your door you will hear this howling noise that at first might sound like the A/C but it isn't...it's coming from the crevice at the bottom of the door. Easily solved - take the little coverlet (sorry housekeeping) blanket and simply fold it lengthwise and rest it at the base of the door and it will suddenly be very peaceful. That said, the guests seem to be early risers because all we heard were doors opening just past 7:30am and you could hear each door open and close. The one modern installation is in the HVAC system panel which is where you program your "do not disturb" message. Odd, but it works. The famous Top of the Mark restaurant does offer sensational views and it's worth going up to look out the windows day or night. We were incredibly disappointed with the pricey breakfast buffet - boxed cereal, dried egg products, sweet rolls, greasy bacon, chewy pancakes, not fine pastries, fresh fruit was ok as was fresh juice but overall really, dull and shame on them for the price and the location. Tsk. Tsk. The Huntington located one block away offers a spectacular breakfast - sorry, it's true. There are fabulous restaurants all over town so get up and get dressed and go enjoy. Also missing...an in-hotel gift/toiletries, magazine shop. Grand location and reputation but pricey options that simply weren't worth it.
hotel reviews