I used to stay here for years and years when in SF. The Campton was chic and had a "can do" attitude. Its has now changed owners, again, and is really falling behind the pace. Rooms are small. But that's ok..but for this price level you expect a high level of service.
Its gone.
"Sorry sir , our wireless network does not support Mac's"
"Sorry sir we can't put thru your conference call. We are having problems with our in house telecommunications system"
"No sir, we dont have a speaker phone for you conference"
"Sorry sir, we dont have larger robes for the rooms"...(I'm 6'3', 220lbs)
"Sorry the restaurant is full. No we do not give preference to hotel guests. The hotel is under different mangement from us. You can eat in the bar"
Making reservations were extremely difficult. Many of the staff have difficulty speaking English. Phone calls not returned.
Never again,I'm back to the 4 Seasons or the Huntington.
They never say, "No"
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