This was a repeat trip for me to the St. Regis. I must say it turned out to be one of the best experiences I've had. There was a mix-up at first, but Daniela C. and her team worked to rectify the situation and provide me with a level of customer service that was one-of-a-kind. The staff at the Vitrenne restaurant were also the best. Better than the amenities, room or location was the service. The Metropolitan Suite is excellent, with personal butler service. There is no comparison. The only negatives are the prices, but that's to be expected. You will have a great experience.
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