The location was excellent. The room was clean and spacious. On check-in, the staff were friendly although I did have to stand in line for about 15 minutes before getting checked-in.
The only major problem was that we discovered that the water supply to the bath and shower was not working. We reported this to Housekeeping who promised to send someone up to deal with it. No-one appeared before we checked out. I reported this to the front desk as we were checking out. They apologised but stated that, since we were on a pre-paid Hotwire reservation, nothing could be done to compensate us for the fact that facilities we had booked were not available. (I had not asked for compensation although I do think that, in the interest of good customer relations, perhaps a credit towards the cost of a future reservation might have been appropriate.)
Overall, I would recommend the location of this hotel but would advise anyone using it to check any room offered before accepting it.
hotel reviews