We've suspected this for a while now - SQ's famous quality is geting frayed around the edges and in some areas now makes Qantas look good.
We tried their premium economy for the first time in an A350 BNE - SIN and then an A380 SIN - LHR.
The seat width, rake and legroom are certainly good - but everything else is very poor. From an ergonomics point of view, whoever designed the seat should be shot. The most important parts of an airline seat regardless of size should be for a comfortable bum and comfortable back. The SQ seat was a complete failure.
I'm about 180 cms tall and weigh 73kgs so reckon I'm a good average size as a test of these things.
The seat squab was so uncomfortable to the bum that we got no sleep in the 21+ hours we had to sit in them. The leg rest doesn't actually come up far enough to even touch the legs let alone support them - and the foot rest may as well not be there.
Add to that - the meals were indifferent and the infotainment system was faulty . Though of course the cabin crew, as always were excellent.
Frankly - we got more legroom and comfort in a Row 72 economy seat on a QF 747 (they are the ones down the back where you just get 2 aside instead of 3)..
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