Great location, nice lobby, easy and pleasant check in...first impressions were good. Walking into a freezing cold room when both tired and hungry (so slightly irritable) not so good. The room itself was perfectly fine the only problem I had with it were the windows (we had 2 in our room) they let in a significant draft and an awful lot of noise (at times it felt like they may as well not even be there). These 2 factors combined meant I wasn’t too happy on night 1 but I was so tired I didn’t have the energy to argue so cranked up the heating and went to sleep (with earplugs!).
After a good night’s sleep and something to eat, on reflection the next morning I felt the room wasn’t too bad really. Yes it was drafty and noisy but it was a good size (including the bathroom which I understand is not the case in all rooms) so I decided not to bother saying anything.
As it turns out we spent so little time in the hotel it really wouldn’t have mattered where we were staying. This hotel has a lot going for it, the location was excellent for us, the staff were pleasant, the room was a good size, the hotel was clean, there’s an adjoining restaurant next door with discount for hotel guests (although never used it so can’t really comment). The only real downside to this hotel is the problem with the windows (not sure if the refurb will include replacing the windows...it really should), the earplugs helped drown out the noise (and without them I don’t think I could have coped) but I couldn’t do anything to prevent the drafts so it was cold (particularly in the night with the head of the bed being very close to one of the windows...I would wake up with a cold nose!)
Would I stay here again? In all honesty I’m not sure, there are a lot of positives and it does tick most boxes for me however my trip to NYC will always be remembered for waking up every morning with a cold nose looking like Rudolph!
hotel reviews