The location is great, the staff very nice, and the rooms are fairly large, but other than that, it's very mediocre. When we arrived, they couldn't find a bellman, but offered us the luggage rack. The lobby is tiny and looks like a relic of another age. When I opened the door of our room, it smelled so musty and moldy, we had to run the air conditioner for hours to make it tolerable. The clock was broken, we couldn't figure out how to work the tv, and the phone had no labeling to tell you which # to call for a particular service. For us, having a nice room is an important part of our stay anywhere. This is especially true for us in NYC, as we are both 'expats' and don't need to visit Rockefeller Center, etc. The meeting rooms are lovely and I wouldn't mind holding an event there, but that's not why we were there. Of course, I must say, it is precisely what I would expect from a hotel owned by a Republican women's club.
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