I was so excited to be staying at teh Harborside Inn. The reviews had me excited to stay in Boston and so close to everything. I was very very very disappointed. We paid over $200 a night and I felt like I was in a budget hotel. The towels hanging in the bathroom were shredding and had hair all in them, the tv was very fuzzy and hard to watch anything. The floors creaked and not just cute old building creaking...creaking like the building could fall apart at any time. The bathroom was nice and upgraded and the bed was decently comfortable. There was an awful smell in the building, but that could be from the construction, kicking up all dirt and dust. The window were little peek-a-boo windows and the room was very very small. All of this would have been fine but the staff was absolutly horrible. The never greeted me or my husband when we came in or left. We needed to print off boarding passes and their computers didn't have Flash, so the guy behind the counter said he could help - he just needed our email and password. When we refused to give him that info, instead of offering the keyboard and allowing us to put in the information, he gave us tons of attitude and acted like he shouldn't be doing anything to help us. I never write reviews, but I was so disappointed in the quality of the hotel and the service I felt the need to let others know. I didn't expect a 5 star hotel, I didn't pay 500$ a night, but for almost $300 a night I felt like I should have had decent towels and quality customer service.
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