First flight and will be the last. Booked 6pm flight, few hours before received msg that flight will be delayed to 7.15pmm but at 7pm still didn't see the airplane. Asked counter staff, she simply replied that it will arrive in 15 mins. Eventually landed 7.30pm, finished boarding and flew at 7.55pm and reached Senai 8.55pm. I missed the last AA1 8.30pm bus to JB central. Wasted 2 Bus tickets that bought earlier, unable to go back to Singapore the same night as planned and last minute went to a relatives house for a night. Firefly had no courtesy to reply my email, no explanation, no apologies, just kept silent.
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