Please do not be fooled by the four star rating of this hotel. No way does this property deserve a four star rating. The rooms are dated and cramped, the appointments are worn, the spa is below average, and the hotel staff is far to laid back to provide the kind of service one would expect from a four star hotel. Check-in was a chore and when finally getting settled in my room, the TV didn't work and engineering had to be called. My room was not cleaned properly, a bug was smashed into the drapery and remained there the entire length of my stay. There is simply no attention to detail. For example, after a long day of meetings I returned to my room to find my room service dishes still there. The room had been cleaned but the dishes were not even moved. Housecleaning actually cleaned around the dirty dishes. I called to complain and got attitude form the front desk, who claimed it was my responsibility to ask for the dishes to be removed. After a heated dialogue with the front desk, I went to work out. Upon returning to my room I found the dishes indeed had been removed, however no one bothered to clean up and left a sticky, crumply mess behind. About the only good thing I can say, is that I did enjoy the room service food. The dishes were well prepared and the kitchen was happy to accommodate my dietary restrictions. Other then that, every interaction I had with hotel staff was trying and annoying. Take my advice, choose another place to stay.
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