We stayed here on two consecutive weekends for 3 days each time and if we had not already paid for the second stay we would not have returned. For the first weekend, we were put on the 23rd floor in a very, very small room, far smaller than any other I have ever stayed in whilst staying in NYC (or anywhere). The bathroom was very small and there was a clear glass wall between the bedroom and the bathroom so not ideal for friends sharing. In addition, the complimentary shampoo bottles were half used. The second time we were put on the 6th floor in an even smaller room; this one had no bath and it was not possible to sit on the toilet as it was too close to the wall. We also had two completely different check in procedures, the second time we were charged $300 and told it would be refunded at the end of our stay and when we asked why this has not happened the first tme, we were told that we probably just were not told about the money being taken. The first check in gave us no information on breakfast or the hotel amenities whilst at the second check in we were told about breakfast and given a card for the sky terrace. The hotel also would not store our small bags in their luggage store as they said this was reserved for airline workers whom they had a deal with. I loved the sky terrace and the location of this hotel and the rooms were at least clean. However, in general the whole experience was too pretentious and the Hudson seems more concerned with being an experience/part of the scene, rather than providing hotel services.
hotel reviews