I had to use this dealership due to the extended warranty in place on my Toyota. They did not seem concerned about getting my vehicle fixed in a timely manner when I spoke to them on the phone. Then, when I picked up my car the service manager told me that they had washed my car, but by the looks of it they had only smeared dirty water around. The drip rail on the top of the car is missing and there is a missing plastic grommet in the engine compartment. Why would they take that drip rail? If they missed the grommet which is in plain view I am wondering what was missed in the engine itself. This work has me very concerned and I haven't received a return call from the sales manager concerning the missing grommet or drip rail. I hope this gets resolved soon.
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