I've revisited this Menards countless times over the past few months. Lately, I've only been coming here when I absolutely must; I much prefer going to my local hardware store - their selection for anything that's not a big-ticket item is better, as is the service and overall experience. \n\n- There are signs posted in several places that claim, \"No waiting for savings! If there are more than 2 customers waiting to check-out, we'll open additional check-out lanes!\" -- I have yet to see this happen. A most recent visit left us waiting in line for nearly 10 minutes before checking out.\n\n- The indoor/outdoor lumberyard is a source of frustration. I would venture a guess that one of the more commonly sought items from a hardware store like Menards is the basic 2x4 (or similar dimensional piece of lumber). Any idea where they're located? We wandered the indoor lumberyard for a good 5 minutes before realizing that the 2x4s are located in the faaaaaaaaaar back corner from the main entrance. You have to walk by scores of 1-by-whatevers, fence posts, fence slats, decorative posts, synthetic decking, lattice, and other rarely used items before you get to the 2-by-whatevers. Do you need pressure treated wood? That's outside, somewhere. Do you need cedar? That's on the opposite end of the indoor yard. Do you need plywood? It's at the front of the lumberyard. Do you need insulation? It's in the middle of the lumberyard... catch the problem? There's zero organization/logic...\n\n- The outdoor lumberyard. I hate (as do my contractor friends) checking in and out with the lumberyard guard. Put it all inside like every other store does and call it good.\n\n- Limited supply of plumbing items. I recently needed a Sharkbite connector for a plumbing project I was doing with PEX. Menards didn't have the fittings, but my tiny little local Ace Hardware did. A few days ago, I needed a John Guest fitting, which Menards didn't have, but my local Ace Hardware did. \n\n+ Holiday sales are usually a good deal, especially for large ticket items like ceiling fans and whatnot.
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