We booked this room through hotels.com. So I am wondering if that is why we got a really small room next to the elevators. We knew we were not going to be in the room much so it wasn't a huge deal. The room was clean and bed comfortable. The pillows could use an upgrade though. The small bathroom had a shower (no tub). The internet was extremely slow. It took about 20 seconds for a page to load so only could do what was needed online. The reception and front desk personnel were friendly and helpful. The location was good for us. Easy walk to pick up our tour bus at the Ferry Building and a 20 min. walk to Pier 33 to pick up the Alcatraz Ferry. Also it was an easy walk up to Columbus St. for coffee and Chinatown is just a few blocks away. Parking is just across the street for $32 per day.
hotel reviews