Location to airport is great, it's right across the street, close to public transit to downtown. There are a bunch of restaurants just down the road too & a few next door, all within walking distance. When you first enter the hotel, it appears to be updated and really nice, the lobby is pretty trendy. The rooms were ok, some updates were done, I've seen worse. Over all, they are ok. Upon our arrival (after midnight), we weren't given the room we booked (king bed, we were put in a room with 2 doubles). I even let them know ahead of time that our flights were late and when to expect us. The air conditioning in the room was awful (this room was on the 2nd floor)! It was humid and not cooling very well. We were very uncomfortable every night. I thought maybe it was just that room, but it wasn't. The hallways were hot also. We switched to our new room the next day - on the 7th floor (what a pain in the butt, no one likes switching rooms) - the air conditioning was just as bad. We asked several guests what they were experiencing.. same thing as we were. The staff were either very bad liars or were unaware of what was going on (although very nice). We were told the A/C was in the process of being fixed for days, but nothing ever changed. My thoughts are that it's old and needs replaced or repaired, but they aren't planning on doing it & were only telling us this info to keep us at the hotel for the remainder of our stay. They were nice to give us some comps for breakfast because I continued to complain. The food at the restaurant was really good, we especially liked the breakfast buffet. We also have the room service option which is nice. The fitness room & pool were also very nice. We were told we'd get a voucher for a one night stay, but were under the assumption it was for any Radisson... wrong! It's for the same hotel... we're from NJ, that's not a simple trip for us to make to redeem something by August of next year. I wrote the manager back and he never responded. What a waste.
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