Customer Service-what a joke!
Battery has 5 year warranty. It has clearly failed but in order to make a warranty claim I have to remove the battery, send it to them. They will test it and send it back if not faulty. If faulty this will send a replacement. Do they not understand that people needs cars to go to work? Better of going to Halfords as they are local and can test batteries and issue warranty replacements on the spot if required. Tayna, I will no longer be buying your batteries. Customer care is very poor.
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