There are several Holiday Inns surrounding downtown San Antonio. This one was probably the farthest walking distance, from what I could see, and the location is the beginning of an industrious area, right in front of the freeway, so we were occassionally woken up by large trucks or Harleys. But when my husband made the comment of wishing we were staying on the Riverwalk I stated that we would have had to pay twice as much for half the room and he then agreed, for us we did the best thing. For our family, the size of our room was very comfortable. We really appreciated the two room look as well as two QUEEN beds and the sofa bed. But if you can get the same a little closer to the Riverwalk, I would reccomend you do that.
Our taxi driver from the airport, stated that he would be happy to take us to Sea World the next day and as we left our room at 9:00am, he was waiting outside for us. This saved us the possiblity of getting lost, the $13 parking fee at Sea World as well as the long walk from the parking area. We did a lot of walking during our trip, for the Riverwalk and the Alamo, which was enjoyable. We spent one day seeing the Bridge Caverns as well as driving the safari, next door (Highly recommend both!) and rented a car for one day, from Enterprise to do that. Unless you get a sweet deal for a rental car, this saved us a lot of money rather than renting a car for our entire trip.
We were happy with breakfast, and the sweet lady (I think Gladys) worked very hard to try to keep up with keeping everything stocked. The front desk always appeared happy to help also. I specifically asked to stay on the main floor so I wouldn't have to deal with the slow elevator, something I'm glad I did.
If I had one main complaint it was housekeeping. When we first entered our room, everything looked decent. The beds are very comfortable! But the floor wasn't vacuumed very well. Then that night the kids ate a small bag of potato chips and the few crumbs from that were still on the floor the next day, along with what was on the floor when we first arrived. We came in late and got up early the next day so I didn't say anything. When we came in our second night, to the same, very obvious, several, small messes still all over the floor, I borrowed a vacuum from the front desk and vacuumed myself! It made all the difference! It was obvious that room hadn't been vacummed for a while and it felt 10 times cleaner after I gave it a good vacuuming. The next day we slept in and kept a do not disturb sign on our door until 10:15am. Then when we left at 10:15, I changed the sign to "Housekeeping Please". We came in that night to find out that housekeeping never showed. I guess 10:15 is too late to be asking for housekeeping.
Also we asked for an extra blanket and throw. The throw given to us at the front desk was covered with what looked like a spilled pizza. The blanket had what looked like a fresh urine stain. Definately neither had been put in the washing machine yet, and both made me pretty sick.
Lastly, (if you're still reading) be careful when you book a Holiday Inn. Because there are so many you can think you are going to be at one and end up at a different one. Look twice if you get on holidayinn.com and make sure you are booking the one you want to be staying at. The site has the locations close together and easy to mix up.
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