I have used this hotel before and been happy with it so did not check reviews - I wish I had! Very disappointed this time. Room was shabby with grubby carpet, chipped and battered furniture and dark depressing decor. Bathroom had rusty appliances, dirty grout in tiles and cracked sink. Extractor fan did not work and was not mended despite reporting it. Room was as clean as housekeeping could make it given what they had to work with! On plus side hotel staff were friendly and efficient, beds extremely comfortable and location was excellent for Times Square and theatre district. Perhaps when the hotel is re-furbished it will give value for money (it's not one of the cheapest places to stay) but certainly NOT at the present time.
PS Had to put a rating for restaurant but there's no information whatever in the room about the hotel or its amenities so wasn't aware there was one - only found the bar on 3rd day as it's tucked in a corner of lobby with nothing to show it's there.
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