They re-introduced roaming fees. Their reason for doing this, and I quote, is:
"That isn't what we'd like to hear. We always aim at giving great experience and be transparent with all our dealings. The new charge ensures that customers are clear on what to pay when using our services abroad, only those who roam will pay for the service. If you have any queries about this, please get in touch with us on ... & we'll do all we can to help."
This is so stupid and nonsense, just say that, because of Brexit you can now do whatever you want and don't have to follow EU regulations anymore, and you want to make more money. But saying that you've done this so that the customer knows how much they spend is a lie, as roaming was free.
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