This hotel is great! The staff is unbelievably friendly!!! Seriously, the manager, Lisa, is the most helpful person ever. We were pleased with all of the staff. The housekeeping staff was superb. They were really great...even washed our dishes! Our room was really small, but we had a toilet right in our room and also a kitchenette. The shared showers were no big deal at all...they were always super clean and it was a cozy little room with plenty of room in the shower. My only complaint is the bed. I swear it was the squeakiest bed in the entire universe! And I am really not a picky person. Other than that, the hotel was really quiet. The breakfast was included in the price and was EXCELLENT. They had fresh muffins, cereal, oatmeal, fruit, bottled water, coffee, juice, milk. There is a courtyard/garden area that is very pretty. There is also a laundry room. One of the employees overheard me talking about needing a dryer sheet, and he went into the housekeeping room and gave me some! How nice. This is also the same guy that flagged down a taxi in the middle of traffic and helped me with my heavy suitcase all from the kindness of his heart. The location is good too, although not in the best part of town. But the security was impeccable. It is in walking distance of Balboa Park (the zoo), the trolley station, downtown, and Little Italy. STAY HERE. You won't be disappointed. =)
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