To begin with we paid in advance on Priceline and arrived late. We gave the "resort" our bank card for incidentals and they charged us $100 for a deposit because we did not use a credit card. It was late, my husband was tired and he just handed them the card we used to pay for the room. BIG MISTAKE.
Parking fees are a joke. We rented one movie. I am still waiting on the rest of the $50 plus dollar deposit that was left. I have called and called and called. I have left messages and sent an email and we still do not have our money back and it was over 3 weeks ago!
They keep returning my call with an over the top sweet message to please call them back almost as if they are mocking me. Why do I need to call them them back. They KNOW what I want AND EVERYTIME you call them you get the machine.
The sheets were disgusting. I changed them MYSELF and the room floor was so gross I had to wear my shoes. Do not get me started on the gross stuff on the bathroom wall.
DO NOT STAY HERE! At one time I am sure that it was a very nice place, but not now.
hotel reviews