Los Angeles to Frankfurt via Keflavik. This is the worst airline in the world. Plane was late 5 hrs. Give you 5$ for food at the airport for a 9hr flight. From five hours turned out to be one day in Reykjavik due to cancellation of the flight,no food or water provided. For hot water they wanted to charge me. After the one day delay, the next plane arrived 11hr late at the destination. I missed my flight. They said they can do nothing about it- "sorry have a great flight" . Had to spent another 300 Euro to buy ticket for the missed flight myself and find my own accommodation in Germany. After placing complaint online - automatic response. On the second flight to my destination from Reykjavik they charged me 70 euro. I have no CC so they told me I have to come up with exact cash, cause they dont have change. I had to run around the Airport to see if some place would give me change Otherwise I am not allowed on the plane. The lady who sold me the ticket, before me getting on the plane - asked me if I paid for the ticket. If you need anything you gotta call India - customer service cause WOW doesn't have headquarters anywhere not even in Iceland. When you call they tell you - I'm sorry we have to follow the rules you can place a complaint.
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