From the first minute, you feel that all this hotel cares about is money, which is not a pleasant feeling when you're arriving to NYC after a long flight. While you are speaking with the receptionist, the bellman interrupts you to ask for his tip. Housekeeping practices are pretty weird, glasses are washed in the room's WC. Internet is very expensive. The phone is my case was not working, I had to call the operator many times, then go to the lobby to speak with the receptionist to get my phone fixed. Receptionists can be very mean and impolite. Some are nice though. The hotel charges everything. Rooms are very expensive(400 dollars) I didn't find a single soap in the bathroom. I've been to hotels in different parts of the world, and this is really the worst hotel I've ever been to.
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