I stayed at the Harbor Court for business in July 2008. Now let me start by saying that I am not an inexperienced visitor to San Francisco. I think this is important only because the room rates tend to be expensive in this city and you tend to end up with a small amount of square footage for what you pay.
My first problem with the hotelm began before I ever checked in. I had reserved a room for one night and my plans changed and I called to extend the stay. My rate was $135 so I called the hotel to check in one day earlier and was quoted a rate of $299. I immediately hoped onto expedia with whom I had originally made the review and they had a rate of $135 for the same room. I told this to the person on the phone and they indicated they would match it IF they could also find this rate. Ten minutes latter they honored the rate of $135. Moral of the story, although the Kimpton Website says they gaurentee the best rate....shop around.
Upon arriving at the hotel no one was out front to offer to help with the bags, although this may seem like a nit, in San Francisco when traveling by yourself you need somone to get the bags and take the car so you can check in without getting a ticket.
Upon checking in I was told that I would need to get new keys the nnext day as I had two seperate reservations...although not the end of the world, it was not convenient when staying more than one day since I have to expense all of travel back to my company I have twice the number of receipts that I needed.
The room was nice (small, but again this is SF) but the view was amazing! If you stay her request the "View room" which has amazing views of the bay bridge and the Island!
Service was luke warm the entire visit, depending on the website you look at they will give from 3.5 - 4 stars....my experience has been that service is better at some of the other Chain Hotel Properties.
This hotel is good for business travel if your stay involves business SOMA or the financial district (near the embarcadero) any further than that and this property will be too far our of the way. Holiday visitors would be better to stay closer to Union Square or the warf as this is where you will most likely spend your time.
I think this hotel counts too much on the location, and does not have enough substance to make it 4 stars.
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