I struggled with giving them 3 or 4 stars, but at the end of the day service was impeccable (Jazmine, Berta, JJ, Richard, Jose, guy who flagged me a cab, chef who made the woman next to me a special vegan, gluten free meal on the fly) so I leaned toward 4. The only reason I didn't give them 5 stars was they have horrible phone and internet connection! My calls got dropped several times over two days. And since I was here for work, no bueno. If this was a non-related work trip, 5 stars. But for the love of technology you need better connections!
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