I've stayed 62 nights at a Marriott on business this year, however this one failed to impress on a family vacation weekend. What you really pay for here is the location as its right on Michigan Ave and is in walking distance to Navy Pier. While the hotel is situated nicely next to the shopping district, the rooms are extremely small (the smallest I've been in), and the bathrooms are even smaller (fitting more than 1 person in at one time is nearly impossible). There also is no club level access on the weekends.
As previous reviewers have mentioned, this location does need some updating but the service and cleanliness makes up for it. The concierge was very friendly and provided alot of good information and there is a Starbucks inside (there is also a Cozi bakery next door for delicious breakfast). Taxi rides to the museum campus and Shedd is only $12-15 w/ tip each way. Parking is $33 or $48 for valet overnight. Even on the weekend here, there was mostly business travelers (many Asian), and very few families. Overall, I am a little less than satisfied as there are a little room for improvement but what do expect from Chicago other than overpriced, cramped and crowded?
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