Worst experience of my life! Booked an 8:10am flight that left the gate 15 minutes early and left us behind due to TSA checks. We tried to board and they told us too bad it’s gone and out bags we’re already on the flight and gave us a number to call. We called reservations and went rounds for over an hour and a half! During that time they changed the flight prices on us 3 different times! After trying to get ahold of a manager and refusing to transfer we finally were forced to book the only flight they had. Cost us $2500 when it shouldn’t have been more than $100! Not only that but they took so long to get us situation we almost missed a 2nd flight! When we boarded the plane we were informed they don’t offer wifi which was a huge disappointment for a long flight! Emailed corporate to complain and they wrote me a sorry letter basically refusing to refund me and offer flight credits knowing I’ll never use them! Don’t waist your money on this airline they are the worst!
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