Service is friendly and prompt and willing to give recommendations to customers, wifi is usually functional, and their chai lattes are a zillion times better than the ones I've had at Aroma or Espresso Royale in town. Kopi's is on par for comparison, but I think I like Pekara's more because it's served in a porcelain cup...something about it is more pleasant that way. \n\nThe bakery is delicious, but the sandwiches are a little too salty/heavy for my taste. The same goes for the soups; tasty, but way too rich and creamy. That's a preference thing and I'm sure many people will like it, but just in case others are sensitive to textures, there it is.\n\nOverall, it's not a super-special kinda coffee shop, but for downtown Champaign, it does well, and its a local business with awesome staff that I feel really good about supporting. I also think it trumps downtown urbana shops by a long shot; looking at you Flying Machine.
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