Well, being from the MidWest, I was super excited, on our cross-country road trip (two summers ago) to introduce my own family to SnS. It did not disappoint and we had SnS atleast 4 times during the 3 week outing. The following year (last year) when we repeated that trip, we were sure to stop by SnS (kids were practically begging). On that trip, we even asked them when they might bring one our way. Little did I know that they had already planned it.\n\nWhen I told my kids that Steak 'n Shake would, indeed, open a restaurant in the valley, they couldn't wait. Well, after discovering that it was already opened, my wife and I ventured out to the SnS Signature restaurant to enjoy some great fast food. I read the reviews on Yelp (prior to heading out) and prepared her for the reality that the experience would not be like we were used to.\n\nHaving said that, we pleased with the food we received. I ordered the Original and my wife had the Western BBQ & Bacon. The food was received promptly, and was delicious. My only comment (as it relates to the food) would be a lack of consistency in the fries. Because they are cut so thin (shoestring) they varied from very crispy (almost burnt) to something more palatable.\n\nThe service was great (on par with what you might expect to find in other \"counter-service\" restaurants. It definitely was not the Steak 'n Shake experience that we were used to, but given the choice between not having a local SnS and having to drive several hours to get the full SnS menu / experience, I think SnS Signature is an acceptable alternative (for now). I do, however, echo the sentiments of others requesting that SnS bring the full diner experience to AZ.
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