These people ruined our Xmas eve dinner. We were made to wait for 1.5hrs for our food. We did not make a fuss as it was the eve of Christmas and the place was busy but what put us off was that these people were unreasonably rude and arrogant. We were told after 60mins that the chef can only go "table by table" and there were 4 more tables to be served before us. I asked if they could just serve us 3 bowls of plain rice and 1 simple vege dish so the children could start eating first while we wait but was very rudely told off by the lady who runs the place that she cannot "disturb" her chef. We carried on waiting patiently and after 1.5 hrs we realised that the 4 tables before ours were not served yet and we decided to leave. I made my way to the cashier to pay for the soft drinks we had ordered earlier and the man at the counter ,also someone who runs the place, was unhappy that we were leaving. He held on to my 50 ringgit note and refused to give me my change until we gave him an explanation about why we were leaving. We were then told that they only had 1 chef. I then told them that they should downsize and not try to serve more than 25 or 30 tables at a go with just 1 chef in the kitchen. The rude lady then came up to us and simply rolled her eyes and walked away when she learnt that we were cancelling our order.This place deserves no rating or good reviews. A food business that treats their customers so badly should not be supported at all.
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