I've been coming here the better part of the last 5 years with my Prius and have no complaints. I've used various service people over the years and all have been very courteous and fairly knowledgeable. I don't have the sense that they're trying to get me to spend any extra money that I don't have to (or, at least, no more than any other service place I've been to). One time a service rep recommended a whole bunch of work but told me there was no need to get it done immediately; I waited and didn't have any problems. So, as far as I can tell, they're honest. One time they fixed a tire for free (even though I get my tires at Discount). This place is on my way to work, which is convenient, and there are a few places to eat (Chik-fil-a etc.) within walking distance if you're facing a wait. The facilities are nice enough if you have to stay a while; though the Gilbert (Big Two) and Avondale locations are nicer, there's nothing wrong with this one. \n\nI should also note that I didn't buy the Prius here, so I can't comment on the sales department.
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