The gramercy is stunning, the lobby and rooms are staggeringly beautiful. The location is pretty cool, the restaurant downstairs has fantastic food, really great. The bar is uber cool, everyone is very beautiful. We had a corporate rate so got a small suite for around $550 per night. But the aircon just would not turn off, and it was so hot. So after 2 days of technicians we finally blew our lids a bit, and they upgraded us to a mega suite. Two enormous rooms, lounge, views if the park, drinks trolleys, 2 bars, 2 bathrooms, fantastic shower btw...2 tvs, I mean beautiful, I could live there. And I must say some of the best housekeeping ever. Polish or Russian ladies who tidied our stuff! I mean we have a 9 yo daughter, and we are not really messy, but they straightened everything, and cleaned so perfectly, that I wanted to kidnap one and take her home. They would remember you in the hallway and ask if we needed anything. so good!
My one big gripe? The beds are , in my opinion, just horrible. lumpy, thin mattress. The bedding otherwise was lovely, but you need a good mattress and this was one like something from Goodwill . They really need to address this.
Oh and the bellhop guy, super friendly but never there when you needed him.
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