Checking in was fuss-free (I booked through hotels.com) and all the staff from the front desk to the bellmen were helpful and friendly. The front desk reception even showed us on a city map areas to visit and areas to avoid (for 3 females travelling alone).
The room we got was spacious and well-equipped with a microwave, fridge, coffee-maker, cutlery, crockery and glassware. It even had a large safe in the wardrobe that I could keep all my valuables and more!
Location is so convenient - it's a 3-min walk to Union Square - the centre of shopping, transporation etc. We walked almost everywhere and took the trolley from Powell to Hyde and back.
Would definitely recommend this hotel to families and guests who value close location to Union Square and convenient transportation. Just a note.........Only thing is if you get a room facing Post Street, it can get fairly noisy as the windows aren't double-glazed.
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