My experience at Dolly Rockers was nice. I was greeted in a timely manner, my stylist was very friendly. I did receive the best hair cut of my life at Dolly Rockers. However, I was beyond disappointed with my color. \n\nWhen I arrived my stylist and I went through a number of books, and magazines to find the right color. I wanted a dark red/auburn. I ended up with a very dark brown and reddish roots. NOT AT ALL what I wanted. \n\nI voiced my disappointment with the color. Nothing was offered to make it right. I simply got an \"opps- next time I will really load it with red.\" I have not been to a hair salon in well over a year, so it was not due to a ton of color being on my hair from previous trips. Many years ago I wore my hair red, and never had a problem getting the color I wanted.\n\nDolly Rockers is not the cheapest stop in town. So one would think that there would be a satisfaction guaranteed clause. I was disappointed to hear that I was expected to come and pay $100 again so that she \"might\" get it right next time. :(
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