I stayed in this hotel over the weekend for a quick visit with friends. This property was picked by a mutual friend. I can say that this place would NOT be on my list if I had picked where we were staying.
I feel like I should mention that the guests in my party were very respectful and we are a very easy going group. I know when I read bad reviews- I usually imagine the reviewer as a person who is probably hard to please. That was sincerely NOT the case.
Pros:
The hotel was clean enough and the maid did an excellent job both nights we stayed. She went above and beyond and now I wish I would have asked her name.
The hotel was located in an area where I felt safe, which was a priority to me. A security guard walked the grounds in the evening, but it did not seem like it was needed.
Parking was plentiful and in the evening it was very well lit.
Cons:
The beds were very hard and very short! I am only 5'5'' and my feet were hanging off the bed. Both my friend and I had joked that we felt like we had been beaten up the night before after sleeping in the beds. Very uncomfortable.
The walls are very thin. I was able to hear all of my neighbors activities...could have done without that!
The service was horrible throughout my entire stay.
During breakfast the first morning, the waiter was very disgruntled and was not pleased that we chose to eat at the buffet rather than ordering off the menu. BTW- Breakfast at the buffet will run you about 14.00/pp and it consisted of four choices of "hot" breakfast items and a few baked goods. It was all old and had been sitting out for quite some time- not worth it. When we ordered coffee, he slammed down an almost empty pitcher of luke-warm coffee on the table and walked away. We never saw him again until it was time to pay.
We experienced this same level of service at the lobby coffee bar. We went to grab a coffee mid day, only to wait about five minutes for someone to show up and serve us. When he did arrive, he took our order, walked in the back and talked to one of his buddies in the bar area for a few minutes. Once he finally made his way out, he forgot what we ordered and asked again. At this point, we decided to order a bottled water out of the fridge next to him instead as we knew he would take way too long to make us a cup of coffee. He grabbed the items from the fridge, slammed them down on the lobby table, grabbed our credit cards to swipe them and then looked us in the eye and shook his tip jar and placed it in front of us.
This attitude was present throughout the hotel. Asking for directions, where restrooms were located, didn't matter- they were all less than thrilled to answer questions in a polite manner.
Another thing to note, although this was a non-issue for us...
The pool backs up to an overpass. If you envisioned relaxing by the pool for a few hours during your stay, prepare yourself to hear traffic zooming by and to inhale exhaust. How relaxing...
With that said, while I could see this being an okay spot for an overnight trip if you have a early morning flight to catch- I would not reccommend this hotel for longer stays based on what I experienced.
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