They Chicago Hyatt is the worst Hyatt I've stayed at and I typically love Hyatt. I was there for a business conference in the hotel in July.
The rooms have paper thin walls. You can hear people checking their voicemails, conversations, going to the bathroom, and even typing on the keyboard from your room. It's like staying in a youth hostel from a noise standpoint.
The service at the hotel was atrocious. The Big Bar, which is the main bar in the hotel, basically had no wait staff if you sat at a table. Everyone was angry and harrassing the staff that was there. Eat in one of the resataurants and you practically have to scream to get a waiteperson over to your table to take your order.
The place is a very poor value for the money.
If you're going to Chicago, consider staying at the Westin on Michigan avenue. A much better location and a very fine property.
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