I booked with Hotel Indigo through a Groupon for a girls weekend getaway with some close friends. I am sure that the hotel gets quite a bit of traffic due to its location & therefore you will undoubtedly face noise complaints. Our experience staying in this hotel was less than pleasant, I am sorry to say. When I checked in the front desk clerk, a young Caucasian woman, was less than helpful & seemed as if our checking in was a nuisance. She forgot to give us our room keys & I had to ask her for them after I realized the mistake. Our first night was sleepless because of (what seemed like) drunken play in the hallway outside our room at 2:00am. When we called the front desk we were assured that it would be handled. It was not & we spent the majority of the night listening to yelling, running up & down the hall, & foul language. The following day I asked the front desk clerk (the same young lady I had dealt with when I checked in) if there was a way to rent movies and/or a DVD player for the rooms. She looked at me like I was crazy & told me no, there was no way to watch movies but to check the tv guide on channel 6. Our second & final night at the hotel was much like the first & again, when we called down to the front desk we were assured that it would be handled. No one came up to check on the complaint & the (oh so obvious) drunken behavior of the gentlemen staying on our floor until 5:30am was almost too much to take. I understand that the manager has little to no control as to the actions of others in the hotel but I was extremely displeased with our experience at Hotel Indigo. I will not be staying there again & I will advise others to forgo staying there as well.
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