Hotel completely dropped the ball on mailing an important and valuable item I'd inadvertently left in the room, despite the fact I stayed there six nights and had at least a dozen telephone conversations with people in housekeeping and on the front desk. Manager never returned a call despite promises. Despite instructing (and paying for) the item to be sent by FedEx, it was simply dumped in a #10 envelop and sent regular mail. Item was stolen and never reached me. I'll never stay at the Pod again.
hotel reviews