New York JFK to Los Angeles. I was told more than an hour and 20 min ago this morning that I could not board my flight - which I had already checked into online, by a woman representing the airline who then claimed she was a supervisor, when I asked to speak to one. After driving home my point that this was completely unacceptable and wasting valuable time, she allowed me to speak to the woman at checkout, 10 ft away, who said there was no problem at all, showed me how to call up my boarding pass on screen of my phone. Flight was not to leave for another 40 min, 11:30 AM, yet first woman sought to unnecessarily block me and delay me. At 12:23pm now, I'm still sitting on that plane, that she argued I couldn't board, waiting for it to pull away. Unnecessary stress.
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