Purchased an entire living room set here and it was a nightmare. Every piece of furniture had issues and they had to keep swapping out items to try and get pieces without issues. It is obvious that they just rotate returned furniture hoping they find someone that will accept the item and overlook or not notice the problem.\n\nThe electric recliner motor didn't work on one item, three of the pieces do not match in color. The chair was broken and bent and they tried to tell me my tile floor was not level and was the reason the chair was bent. I got out a level and showed them the floor was level and they brought three chairs before we got one that was bent less than the others.\n\nThe cocktail table they brought was full of food crumbs and obvious it came out of someone else's house. It had a huge scratch across the top that had been filled and colored but was very obvious and not acceptable.\n\nNot to mention, we purchased the furniture and they didn't tell us three of the pieces were not in stock until after we paid. Took a month to get everything we purchased.\n\nWe'll never shop at the Roomstore again...we have a living room set that the colors don't match and almost each piece has an issue of some sort but we were tired of swapping out pieces and finally said screw it and living with what we have.
places reviews