This is the second time I've stayed at the Blackstone, and the service is impressive. The staff is very kind and accomodating. The rooms are impeccable, and the location near the museums is great. Last time I stayed, my son unfortunately took ill (nothing with the hotel!), and the staff helped us out. That was 2.5 years ago, and they actually remembered my son when we walked in. I sometimes can't remember people I met a week ago. Will definitely stay again.
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