As I pulled into their parking lot, there was a line of several cars in the drive-thru so I figured if I'm going to indulge in 700 calories of donut bliss, I might as well walk in and place my order. To my luck, there was no one in line, I ordered two sprinkled donuts and a large iced latte. It was my first time ordering inside so I wasn't sure if they'd give me the donuts before or after they made my drink. It was until I noticed three other customers behind me, order and leave out the door. There were only three people in the store including myself and six workers behind the counter and I still didn't receive my order. I approached the shift leader and she was even surprised that I was donut-less. She ended up making my drink and told me that the employee that started my drink left to use the restroom. He must have really needed to go to not even finish my order. That was a bit of too much information! Four stars for the donuts but I have to dock one star for the crappy customer service.
places reviews