Overall, I would rate this hotel "OK" it was a good price, but wasn't anything impressive.
The hotel appears to be converted from an older style hotel with open walks around the outside. Currently, the halls are mostly enclosed in that they are well protected from wind and rain, but are at outdoor temperatures. Rooms are relatively nice inside. The room I was in looks to have been recently remodeled. I didn't notice much background noise in my room, despite a highway and train tracks nearby.
The complimentary shuttles were nice and really bought the hotel up to a good value for me. As I was spending most of my trip at the Boston Convention and Expo Center, it was great not to have to spend $10-20 for a cab each way. Similarly, free WiFi was nice as some of my colleagues were spending $15 a day on top of their $200 a night room. I also used the shuttle to the subway station.
I was disappointed by most of the food options near the hotel. The nicer of the two highly advertised restaurants that are just north and south of the hotel did not seem to be good values. Moreover, the sub shop a shot walt south was also pretty expensive. I ended up using the in-room microwave and refrigerator for several meals from a local supermarket (also a short walk south, just past the overhead train bridge and over a pedestrian bridge - across from the Comfort Inn.) I was particularly disappointed by the "brewery" aspect of the Boston Bowl next to this hotel. I don't think I would drink more of their in-house beer, even if it were free.
Brief notes:
Complimentary breakfast was slightly better than expected, as there was a good selection for hotels of this type.
Front desk staff was helpful when needed.
The shuttle service was a little hit-or-miss when there were a lot of people requesting rides while I was there.
The cable TV signal was low quality. Local networks came in clear most of the time, but the cable signal was grainy and under-saturated.
The microwave in the room worked most of the time but seemed to smell like burning electronic s if used for a longer time.
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