I have stayed at Gran Hyatt a few times in Hong Kong and Shanghai. Those stays were amazing. I wish I could say the same about the Grand Hyatt San Francisco.
Unfortunately what was wrong with the hotel is not a short list.
1. Hotel rooms have no furniture for clothing that is folded. There is only one small closet with one shelf
2. The bathroom is large but poorly designed. The towel hooks\bars are 10 feet away from the shower
3. My toilet leaked every time it was flushed and was never fixed
4. The breakfast buffet is very poor - $25 and all they have is scrambled eggs, potatoes, sausage, bacon, fruit, and bread. No omelet station, no one cooking at a griddle station, ECT. The food they did have was very poor
For a hotel that charges over $300 a night this is very poor service and hotel. I paid muss less and got much better accommodations in Asia
I would avoid this hotel.
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