avoid this company , do not use,all.b.t.want is your money. i have been with b.t. for decades, i have had continual problems ,sometimes on a weekly basis. b.t. have lost me customer contracts worth potentially millions of pounds over the years, with no financial comeback on them, they have turned off my service time and time again over the years,with no justification or reason , no notice given just cut you off, and their excuse ? " someone at the exchange accidentally turned you off but we cannot turn you on for 5 days untill you go thrugh the official proceedure" sometimes cutting me off for a week or more, losing me business every hour. also, during furlough, we asked for some kind of discount as our iffices were closed, b.t. replied, we do not give discounts for extenuating circumstances, so , basicly, pay 100% of the bill despite not actually using the service. terrible company, terrible service, terrible customer policies, avoid like plague, there are a lot of other companies that provide a better service and a lot cheaper, so beware.
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