Wife and I stayed here in April. Nice hotel, just nice. Lobby area is modern and clean. Bellmen were very good. Rooms and corridors are somewhat worn. Sommelier in wine bar was slow, aloof, condescending and acted like I had dog crap on my shoes (which I did not). However, the staff in the sushi place were excellent. Front desk was efficient and accommodating. Overall, just not a great value for the money we spent. Chicago is full of excellent hotels, this used to be one of them.
hotel reviews