No doubt the location is great...close to just about everything or the subway will get you there soon enough. Having said that, that's no reason for the staff to be as cold and uninviting as the meat looker feel that the lobby has. You would like to think that in today's economy and in a big city like New York, you'd be able to find good staff..."forgetabout it!" Not here!! The wifi service was horrible, the room was small, albeit clean, but the heater barely worked and the bathroom sink and tub took forever to drain. I get that it's Manhattan, but $415 for the night...are you kidding me!!?? NEVER AGIAN!
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