We arrived at the airport well in advance, before 10:30hrs for a 13:40hrs flight. Their service was extremely slow; people started to pay agents working at the airport in order to jump the queues. They decided to stop accepting passengers very early. All the agents just disappeared and there was nobody to ask what was going on. The Airport Authority staff told us that this has been happening since Sunday 20/12/2020, and passengers are put on next day's flight, which makes them close early as all seats become occupied. With the Covid-19 certificate being valid for 72 hours only; everything becomes so complicated. We don't know what Ethiopian Airlines agents will say tomorrow, neither do we know what the staff at Ministry of Health will say about the Covid-19 certificate. Ethiopian Airlines need to stop this practice.
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