Red eye flight from Kuala Lumpur to Perth on 17 April. The flight leaves at 0005 and arrives into Perth at 0530. Boarding was shambolic as there was one lady in charge up front and she spoke fast and her speech was so unclear that nobody understood her and everyone just got up and boarded anyway. It was storming before takeoff so we waited on the tarmac after boarding in the middle of a thunderstorm. The flat seat was comfortable and they provide a duvet and a large pillow for sleep. You are given a small complimentary bottle of water and a tablet with noise cancelling headphones. The tablet is loaded with a limited number of movies and TV shows and lasts about 4 hours. I don't understand why they serve you food at 0030 (I was not given a choice, just handed a tray of food) after takeoff instead of serving it before landing. The cabin crew were very professional and pleasant but boarding announcements were appalling as the purser was a Japanese man and although no fault of his, his accent could not be understood by virtually anyone on the aircraft. Quizzical looks all around! All in all, they were punctual, efficient and pleasant. One drawback. They turn on the lights about an hour before landing when we easily could have had an extra 30 minutes of sleep. Points to improve: your staff need elocution lessons on clear speech.
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