I have to admit I was not going to like them. I have had my car washed at different places in the area and they always try to up sell or tell me I need a new windshield. So driving up to the car wash I had already convinced myself that this was going to be like pulling teeth just to get my Damn car washed! I couldn't have been more wrong! Of course he wanted me to have it detailed but after explaining that I was not going to be keeping the car he backed off and just let me tell him what I wanted. It was during this conversation that suddenly the suburban behind me ran into my car!! Scared the hell out of me...well as it turned out it was another employee in the suburban, he immediately came over to make sure I was alright, we checked my car over; luckily no damage just a loose trunk. He got his manager and the wrote up an incident report, told me where to take the vehicle and they would cover any expense. Then they washed, vacuumed and cleaned my car for free. Needless to say I skeptical about them paying for any damages...I figured it's a nice way to get me put without making a scene. But, they did just what they promised! Thankfully nothing wrong with the car, the trunk or the axle. I went back to thank them, they checked it out, changed a brake light and offered me a free complete detailing of my car. Shawn, the manager and Erik were AMAZING! They understand customer service. I will come back again and again...I can't thank them enough for being honest stand-up guys. Thanks so much!
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