My husband and I stayed in this hotel for 2 nights on July 6, 7th. The first room in the North Tower we were given was two double beds facing construction, right beside the ice machine and elevator after I had asked specifically for a quiet room. We immediately went down and was switched to the South Tower facing the city, away from the elevators and ice machine and a king bed, it was much quieter.
The TV (like other reviews) is very slow and is analog. The tub area was in need of caulking or grout since there was large spaces between the material on the ledge of the the tub (it looked like some kind of stone or marble).
I found the linens between the pillows and the bed to be different shades of white/cream not sure if they were suppose to be like that. Also the towels in the bathroom seemed worn out and were actually dingy and scratchy. Time to replace some of them, although I found one of the bath towels quite nice.
After our first night we were not given anymore shampoo or soap.
The couch and chairs in the room are very uncomfortable and our guests who met us in the city came up to the room and commented how bad they were. That's unfortunate since they did not look old.
We had a drink at the bar which was fine but I ordered the cheese and fruit plate for $14 and was extremely disappointed. Three ritz crackers, some piece of what looked like lavish, a couple grapes a few blueberries and 1 strawberries with 3 pieces of cheese which look very old. Just not good value for the money. I must say the Alaska Airlines cheese and fruit plate for $7 is far superior and half the price!!
The positive is this hotel is in a good location to the market and may things downtown.
I believe this hotel could be so much better just by being more conscious of some of the little things.
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