Definitely some highlights - location, decent sized and well equipped rooms which have generally been very well designed. The designer must have been a man who does not wear contact lenses though as the underlit bathroom makes both putting in lenses and putting on make up something of a challenge.
The free-flow of the lobby is unusual and would be even better if it worked. Sadly there were either too many staff (typically talking to each other), or too few (one one occasion I waited in an unstaffed lobby for five minutes with only the staff blackberry for company), and not many actually seemed to know what they were doing - apparently a bit of everything reasonably competently rather than a specific role very well.
The real low-point is the restaurant where this laissez-faire attitude among the staff is even more frustrating. The breakfast service is, for now, definitely worth avoiding. A pot of tea in a half empty room - 15 minutes if you are lucky - food (OK but nothing special) perhaps within 50 minutes of entering the restaurant. None of the staff appear to have any idea what they are doing and management and direction are conspicuous by their absence. Even if you are not paying; it is just not worth it
In summary, a new hotel which must undoubtedly get better
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