We arrived at the Donatello before our rooms were ready and had plans for lunch and than a night trip to Alcatraz. The front desk said no problem we will have your bags in your rooms when you get back. We asked for directions to the waterfront and said we wanted to walk. They gave us the best directions for staying on the flat ground. After a fun night on "The Rock", we made our way back to the hotel via cable car. Our bags were all set up in our rooms as promised. The next day I asked the best way to the freeway to get to Napa. The directions were very accuarte. After a hard day tasting wine we arrived back to comfortable rooms and beds. The staff were very accomadating and encouraged the use of the concierge if we needed anything. The hotel is in the heart of the city. Close to Union Square, shopping, cable cars and dining. I would highly recommend staying at the Donatello if you are going to San Francisco.
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