I stayed here for a business trip a couple of weeks ago for three nights. Upon arrival in the room there was a pile of kleenexes on top of the dispenser and a random pill setting on the bathroom counter. Unfortunately, I wasn't as brave as Neo in the Matrix, and decided not to take the red pill and instead threw it away.
Annoying things about the room:
-I guess it was too much trouble for housekeeping to actually put kleenexes IN the dispenser each day, and instead left them on top of it.
-Thin/Not enough sheets to make me feel like I'm in a bed
-Pillows that seem to be oddly smaller than normal, stacked up against giant pillows. And on my third day there, housekeeping threw my big pillows in the closet! And a random chocolate was on the bed! Yay, but it was the only day I got one :(.
-The TV didn't work, but I didn't use it until my last night there and didn't feel like it was worth it to call maintenance at that point.
-No "do not disturb" signs were in the room, had to borrow some from someone else that had three of them for some reason.
-Towels felt too cheap and thin to be in a Marriott.
General Issues:
-I could not for the life of me print out my boarding passes for the flight home from any computer on the entire premises that I tried (4 computers).
-The "concierge room" for elite members snacks and breakfast were kind of lame, but I generally feel that way about most Marriott concierge rooms considering you have to be a pretty hardcore traveler to even get in.
- And why did it seem to take forever to get the rental car from valet every time?
Okay, enough of the bad stuff, and onto the good.
Good location, heck great location right in the middle of downtown. AWESOME staff. Probably one of the most friendly and helpful group of hotel employees I've ever seen. One guy that I recognized earlier even tried to help me with the boarding pass issue even though he was off the clock!
Even though this place had some odd, slightly annoying quirks, I'd still recommend it. I really wanted to give 4 or 5 stars, but due to the weird housekeeping issues I had to dock it to 3.
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