I stayed at the New York Palace for one night on April 21, 2012. Since I was staying in Manhattan for one night, I thought I would splurge and stay at a swanky hotel rather than my usual budget motel or hostel.
I should have saved my money and gone with the tried and true. While the lobby of the hotel was magnificient, the room was pretty standard. My first surprise was the fact that wifi was available for free only in the lobby, but for a nominal charge to access it in the room.
The second surprise was the faulty bathtub. When taking my shower in the morning, I was standing ankle deep in water within a few minutes. When I complained at the front desk, I was given only an apology but nothing to make up for the inconvenience. No offer to refund me some of my money or a voucher for a meal, nothing.
I'll be going back to my usual budget hotels for my next trip to NYC. Fancy schmancy really doesn't offer me anything better.
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