Denpasar Bali to Bandung. I didn't get to fly this trip as we were refused for check in because of some payment issue according to Citilink system. The ground staffs didn't care when I tried to show them the confirmation email we received with the itinerary and showing payment status was cleared. They didn't offer any resolution and only told me to lodge a dispute through our credit card provider. Extremely disappointed and will not fly Citilink anymore.
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