My parents and my wife traveled to Philadelphia for a graduation. We researched carefully to figure out where to stay. Rittenhouse Square is wonderful and the Warwick's location is great. We picked the Warwick because Radisson's desciption and photographs. My choice mainly was because of Radisson's highlight "Marble Bathrooms" on their website. Large Rooms with windows opening to the outside.
Now in reality the bathrooms are tiny without any marble at all. The tub was small with many sloppy layers of caulking. The carpeting was worn and dirty. The room tiny with one window that did not open.Out of the description list only half of what was offered was delivered. Really odd considering Radisson and their reputation. You would think they would not resort to false advertising.
Here's the kicker, when I complained Radisson Corporate. They had the Warwick manager call me to apoligise. Thats it, not even an offer to buy me a cup of coffee.
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