I can see I'm not the only one who has problem with this company . My washerdryer broke nearly 6 weeks ago so I'm stock with out washing machine and tumble dryer nearly 6 weeks . After several hours on the phone ,conversations to rude staff who tell you lies give me fake names and extention numbet numbers keep telling me there is no supervisor I can talk to hanging up on me transfering me from one person to another I am fed up . After 5 weeks engeener finally came out told me the machine needs alot of parts and he has to wait to see what the insurance company want to do . Rang them few days later they told me I will get a voucher as the machine is too expensive to fix . Still no voucher i have two kids and no watching machine what a joke of a company i think i be taking this further as this whole thing is a joke . What are we paying are money for . I can not afford to go and purchase new washing machine and tumble dryer that's why I pay insurance !!!Pitty i have to spend my voucher when i get it in currys!! . Team know how is a joke there costumer service is a joke . What a waist of money and time !!! I am so pissed of if i dont get my voucher by tomorrow i am taking this further and i think everyone should do the same
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