We stayed in Room 635 (top floor). We had requested a preference of a no-smoking room (through Hotel.com) but by the time we arrived there was only a smoking room left. However at breakfast next morning (free buffet) it became clear that the hotel was packed full. Our room was not like a HIEXP in UK - it was dated with 1980's (?) furniture. As a Priority Club Member this was the worst HIEXP Ive stayed in (including others in USA).
Front desk staff not particularly helpful. About a 20 min walk from Downtown (including crossing 2 busy intersections). A number 5 Northgate Bus will take you to Northgate Mall (a large shopping complex) in about 30 mins (the bus stop is just down the hill on the main road).
Wouldnt stay here again - a let down for Holiday Inn Express
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