We recently stayed at the hotel after booking the night on a third party website. The central location makes up for much grief but be warned about the mixed bag of rooms they have. We arrived at 6 PM to a very busy hotel (lobby was full of Irish people, probably on their Christmas shopping trip to NYC) and my wife checked us in. Unfortunately we must have gotten one of the last open room which was a.) by itself in a separate walkway next to the elevator shaft, b.) next to the vending machine and ice maker, and c.) very small with an equally small window to the outside. Looking out of the window on the 28th floor one could see....another set of room windows in the next facade of the hotel about 20 feet away (close curtain for privacy!).
Should have changed rooms right there and then but did not, so we had to endure the procession of people to the ice maker for the next 5 or so hours - and those room doors are paper-thin. The room itself was, as others described, pretty bar bones with no mini-bar and generally only "Holiday-Inn" like decor and furniture/accessories. Strange enough the TV signal was very weak so the picture of the TV was grainy and somewhat blurry.
I have had some bad hotel rooms in New York and this one was not the worst, but given the grand name of the hotel and the standard room rate this was underwhelming. Next time I would ask to be moved to another room. Glad I did not pay full price for the hotel.
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