This review is more about the bike shop at the Boca Park REI than the store. The store is the same as every other REI I have shopped at, full of toys, some over prices, some not. Standard. But the bike shop is a place to be wary of. I brought my mountain bike in to have it tuned and the rear wheel trued. Paperwork filled out, I left the bike with the promise it would be done in a couple days. That night I received a phone call from the store's head mechanic. He had bad news, the bike would need a overhaul - an additional $100 bucks on top of the tune- plus a new rear wheel. Now, I have put several hundred miles on the bike so neither sounded outlandish, so I gave him the green light. Later in the week I received another call, this time I needed a new rear derailleur, rear shock, and bottom bracket, all of which he could easily order for me. Convenient. Short on cash, and now suspicious of the mechanic's true motivation - particularly after I had replaced the BB just a month prior - I declined. Later, I received the final call that the bike was ready, and I drove in to pick it up. Of course the mechanic was \"out for the day\" - he was always out - so I did not notice that he had put my rear shock on backwards, failed to fill it with air, failed to properly tune the rear derailleur, and had cut a much to long piece of tubing for the front brake. \n\nI have yet to find a good bike mechanic in Vegas, but be warned that this guy is in the business of selling new parts, not fixing bikes.
places reviews