Where to start? Staff indifferent at best. I practically begged for a quiet room and was awarded one on the 5th floor with a HUGH air conditioning compressor (that apparently belonged to the building next door) right outside my window. Back to the desk and was told that was the best they had to offer. Were it not for a sleeping pill I would have not gotten any sleep that night. They did move me the next day, after I again begged for a quieter room, to a somewhat quieter room on the 7th floor. It was no jewel. It was so small the closet couldn't even handle an ironing board or iron. The 2nd room was also very noisy, especially at night. The hotel apparently made no provision for any type of sound proofing, not even thermal window panes. The electricity went out twice in one day for a total of about 11 hours; the second time was about 10:00 PM and stayed off for about 2.5 hours. The air conditioner made so much noise cycling on/off that I got the room as cold as possible before I went to bed and turned it off during the night. Good location to downtown, reasonably priced but not worth it. Every other downtown hotel was full or I would have moved!
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