We arrived to the W hotel San Diego for a leiesurely weekend getaway, and the valet parking fellow was extremely friendly and warm. Check in was smooth, although our original room on the 18th floor with the ocean view had a door issue, so they gave us a different room with a city view instead (a downgrade in my opinion).
We found the rooms to be very nice and the bed's to be very comfy. Our problem was that although there was the basic shampoo, conditioner, soap and lotion, there were no shower caps, and no q tips, however, they very swiftly provided these things for us.
Also, there was a coffee maker with coffee in the room , there was no cream and no sugar and no tea bags. Since we drink tea, we called for tea bags, and very shortly later a lady brought tea bags, with ceramic cups and boiled water and honey and it was the tea works, all complimentary! This was great and it really impressed us.
They let us check at at 1 pm instead of noon, which was really nice.
Check out was speedy and the valet fellow was a different guy, who was also super friendly and charming.
Overall, we had a good stay. The W staff is realy friendly and helpful.
The only con to this hotel is that it is a good 10 minute walk to the heart of the Gaslamp district.
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