Total Nightmare. Booked flights for a round trip from Toronto to St. John’s. Not worth the savings. The level of stress of having to deal with their ridiculous level of unreliability is just too much. They tell you to be there at least a couple hours early and then delay your flight by at least a few hours. We were at the airport at 5 am for a 7:20 am flight and didn’t take off until 10:20 a.m. They’ll keep you having to check for delays constantly because they’ll just keep furthering an original delay and then have you sit on the tarmac for ages. The way back from St. John’s to Toronto was, unbelievably, even worse. A two and a half hour delay and an additional hour and a half sitting on the tarmac in Toronto just waiting for our gate to be available (with very little communication from staff until people started getting angry) made for a harrowing 7 hour ordeal, all for what was supposed to be a quick 3 hour flight! Could have flown to Europe by then. Avoid this airline! It’s just not worth it.
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