ordered $150 kaiseki set and $190 wakyu set for dinner1) the staff mistakenly served the main course: wakyu beef and rice first instead of the salad, appetizer etc. no one explained or apologised until my husband asked. his meal experience was ruined.2) my kaiseki set wasn't served until my husband had finished his meal! the 4 small pieces of sashimi weren't fresh. and they served me 4 pieces of sushi instead of 'clay pot rice' shown in the menu. I asked whether it was a wrong order then the staff said 'no more clay pot so they now only serve sushi', which is fine but you have the obligation to inform your customers and do not expect them to take whatever you serve.3) finally I got FOOD POISONED! my husband is fine as he had the wakyu beef set. I suspect the raw seafood was unclean.a very very terrible meal experience
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