I ordered a phone online, the phone due next day delivery did not happen due to DPD being told return to warehouse? The money at that time held in a holding account Visa, they still claimed £868 out of the account.
No manned phones, email link on web not connected, Webchat there for information only, eventually got another email address no response to date. There is a disturbing pattern emerging with this company as far as offering a complete service and the only part that works efficiently is taking your money.
Contacted my bank report ready activate charge back if no refund automated within 10 days.
I will never do business with this company ever again and will report this company to relevant authority’s as taking orders without a proper service in place to rectify any issues.
The company should not be taking new orders this time without the proper basic services in place.
I will be reporting this company and highlighting their current way of obtaining money without normal service.
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