Ordered the photos at the start of December as I needed them for Christmas presents. Used Snapfish as their website said they’d be delivered between 8/12 & 12/12. They weren’t dispatched for a week at which point the changed the expected delivery date. Kept having to chase and the customer service kept ignoring the issue and telling me to wait. Still not delivered even after the amended delivery date. Now the photos won’t be here for Christmas and the customer service are doing nothing to resolve this.
The whole thing has been terrible service and no help from their customer service. The responses are always standard, like it’s a bot not a person! They don’t respond to the actual issue. I have been told that this is their ‘highest level supervisor’
Definitely wouldn’t use this company
company reviews