I and a friend stayed at this hotel for (4) nights, really liked it for the most part. Nice comfy king sized bed, enough room, large flat screen, WiFi availability absolutely great view on the 12th floor. Three problems, however,the drain in the bathtub needed maintenance because while showering, water pooled at my ankles. The bathroom ceiling fan didn't work either. On the last day of our stay, after a long day , housekeeping had not cleaned the room at all, Beds weren't made and we had ran out of toilet paper, used the kleenex box. We had no clean towels, trash still in the room, and no one picked up the dirty towels . We called the front desk, 3 times, to report the situation. No response. Finally, we called housekeeping ourselves and asked for some towels, getting only 3 bathsize ones. When housekeeping arrived, we asked why no one cleaned the room, and HIS response was that we put a sign out for no disturbance. THIS WAS NOT AT ALL, THE TRUTH. Even after, no one bothered to assist, and we spent the last night with a pile of dirty towels in the bathroom, no toilet paper, and crawled into unmade messy beds. The following morning, showered, ankles deep in water, and stepped out onto (1) of the 3 clean towels. We checked out and left for home.
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