We go to Vegas a lot and usually have always stayed at the larger, flashier hotels, but this time, I decided to try out the Westin. I'm usually a huge fan of the Westin and although this particular location isn't as nice as the majority of them worldwide, it still has all the fixings which I love about the Westin.\n\nCheck in was a breeze and friendly. It didn't take much time at all before we were all headed up to our room. I like the fact that this was a smaller hotel and that we didn't have to walk forever to get to our room. The other redeeming factor was that it didn't smell like smoke. Smoking is allowed in the casino area, but since it's so small, you don't have a host of people hanging out anyway.\n\nBetween 5 and 7pm, there is a complimentary happy hour for all guests. You can go down to Suede restaurant and enjoy wine, beer, snacks -- all unlimited -- for 2 hrs. We went down and got some fruit, cheese, chips and they had some pretty tasty wine available as well as various beers and soft drinks.\n\nLater, we were making tea in our room and ran out of tea bags, cups and water (they give you Nestle bottled water for free to make tea and coffee with) so we called housekeeping and within 5 mins they had brought us some more.\n\nThe Heavenly bed is out of this world -- I just dozed off in the middle of the afternoon enveloped in its comfort. The shower is another plus with its signature 2 shower heads.\n\nWe did have a problem with the AC as it wouldn't register any lower than 72 degrees. I had set it to 65 degrees before we left to go out for dinner and when we returned, it was the same temp. So I again called downstairs and they sent an engineer within 5 minutes. He brought us a bar of chocolate -- how awesome is that?\n\nHe changed the filter and fixed the problem and was out the door in less than 10 mins. The room remained cool for the whole night. \n\nSo for me, this was an awesome experience. The service was out of this world. My previous experiences with other hotels is that you can call them, but they won't arrive for at least 15-20mins. I would definitely come back again the next time we visit Vegas. I'm done with all those kitschy flashy hotels.\n\nOh, and winning money at the casino was another huge plus!!\n\n4.5 stars!!!
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