First, the staff at this hotel seemed to hate their guests. We are an inconvenience. They were rude and flat out refused to provide service. For example, my boyfriend ordered coffee and milk from room service. The coffee came but without milk - so he just used the cream. Turns out the cream was rancid. When we called to get a replacement they refused, and argued with us on the phone saying there was nothing wrong with the cream or the coffee and they weren't going to give us a "freebee." We hadn't even drank any of the rancid coffee!! And it only got worse from there.
The second problem is this hotel claims to be a contemporary boutique, but doesn't have wireless internet.
Third, you can't get a good night's sleep because the bus station right across the street is going 24-7.
Fourth, it is walking distance from the Gaslamp -- but only if you don't mind a hike through some sketchy areas at night (see #3 above re: the Greyhound bus station).
hotel reviews