I have stayed here numerous times and there's a lot to like about this hotel. It's centrally located, very handy for meetings in midtown and for hitting the shops on 5th Avenue. I struggled a bit with service this trip though. Staff on the front desk weren't as fabulous as they have been on past visits - and in some cases were downright surly (I'm looking at you, Nancy!) My Superior King room was well appointed and a great size. I'd stay here again but it would be nice to have friendlier and more helpful staff on the front desk. Concierge had a couple of shockers with restaurant suggestions but seemed genuinely contrite and eventually redeemed themselves.
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