From the moment you check-in to the time you leave the aircraft and sometimes beyond, Singapore Airlines is always by your side. We had a fantastic experience as the staff doted on us and especially my wife and 1-year-old. They made sure they were always comfortable and well looked after. Even though our flight was delayed in Singapore, we received food coupons to make sure we had enough to eat and drink and also got a couple of gifts to say they were sorry. Now that's Customer Service at its best!
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