Modern furnished rooms are crisp, clean and European (ish). Facility itself is very quiet and refined. Norma's restaurant is good and the gym is well equipped and it does have one of the rare pools in NYC. There also (to be clear when looking at other reviews) effective wireless. The convenience and proximity of various local foods (Angelo's Pizza, starbucks, Topaz Thai, Duane Reade) makes it a nice place. The cartoons in the elevator are a nice touch.
HOWEVER...Have tried to be a frequent guest there over the last year due to propensity of business and it being one of the few starwood properties in Manhattan on my company's list. However, have had to suspend as there's been major construction across the street on the Central Park view (57th street side) which interfered with the ability to work out of the room. In addition, there's some work they're doing on the facade itself on the 56th side, so there was "nowhere to hide". Business center was closed (??)
Will go back when the construction subsides, but hope they also adress the following:
- Workout facility not being accessible 24 hours is not competitive with the other facilities in the area of similar nature (Hilton NY, Marriott Marquis)
- High Def / Flat Panel...the CRTs are so last century
- Executive lounge for starwood elite would be a nice plus and a bit of a respite
Would not recommend to a friend until the construction finishes.
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