We spent a night away at the Hotel Palomar and had a lovely time. The staff was friendly and helpful, and the service impeccable. We did run into a number of problems, owing largely to a lack of attention to detail. Please read "cons" below.
Pros:
- Excellent Gaslamp location
- Fun design
- Great service
- Quiet rooms
- Amenities, such as spa, restaurant and fitness center.
Cons:
- Rooms are "cold" with many hard surfaces.
- Light switches were hard to find.
- Bathroom was spacious, yet had no counter space for toiletry storage.
- Rooms lacked carpeting and floor was cold in the morning.
- Spa was not open when we came for our scheduled appointment.
- Spa did not have hairdryer, yet a shampoo and shower was necessary after therapist used oil on the scalp.
- Restaurant forgot parts of our order.
- Very, very expensive parking, mini bar, etc.
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