Gorgeous building inside and out. Front desks staff was edgy. They fit the scene, but they didn't seem particularly impressed that you were staying at their hotel (read, not very friendly or gracious). It was a Monday morning and I inquired about early check-in (by 2 hours), and was told I'd have to pay an additional $49. I practically lived at Radisson for business, and could check in whenever I wanted.
You need an obscure code for their internet even when plugged into the hardline in your room, and they charge $9.95 for 24 hours of "VIP service." I have no idea what is VIP about being able to access the Internet in a hotel room in the year 2010... I had no problem getting online at the Country Inn I stayed at in Kentucky a few weekends ago... believe me, there was nothing VIP about that. Furthermore, your connection abruptly times out at 24 hours... even if you are staying for multiple days like I was.
Where they saved on their archaic internet connection sign in process, they splurged on a high tech Pink Panther style mini bar, which is kept in a drawer. In fact at first glance it is so understated, you have no idea it is a mini bar and not just a small array of complimentary snacks (no pricing or note that you will be charged). This is where it gets really fun.... if you just pick an item up to look at the caloric content, you get charged for it, because they have a high-tech weight-sensor under each item... as though it is the Golden Jubilee. Apparently the Hard Rock loses millions of dollars a year in snickers.
I don't know. The place IS cool. If I could fit the ultra luxe wool curtains in my bag I would (don't worry Hard Rock, they're still right where you hung them). The bath items were very nice, too... although like the previous reviewer wrote, the lights are dim! I don't mind that night-club lighting, but it would have been nice to have the option to turn up the light, or at least be provided with a vanity light so I could see my face up close, which is important for men & women alike. Also like the last reviewer wrote, the walls are paper thin. Luckily I was tucked away down a hall and only heard a few early morning door slams. At night I heard someone rustling through their purse to find their room key. I can't imagine coming to this place to for a romantic getaway... if you catch my drift.
What it's probably good for? Saying you've stayed here.
But really... it's the poor attitude and nickel-and-diming you that sucks about this place. I cannot recommend it even though the building is gorgeous.
hotel reviews