We arrived at the hotel later in the evening, around 9PM. People were swarming around the valet service, waiting for cars and the hotel staff was trying to keep everything organized. We waded through the mass of people hauling two large suitcases, and checked in. The check in staff was horrible, young, and so focused on being trendy there customer service was lacking.
Our room was very small and the view was horrible, even though they assured us a Hollywood Blvd view. The hotel tries hard to make it seem trendy, by having dark walls and dark rooms. The effect however makes everything seem small and old. The ice machine on fourth floor is broken and room service thought we were crazy when we called down and asked them to bring us some, fee free. We did not eat at the onsite restaurant, however it did look promising.
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