The flight experience was quite good - excellent service and food. The plane seems old though. Unfortunately the check-in counter at KIX take more than half an hour. I flew from Singapore to Osaka via business class air ticket and this was not captured in the computer system causing the staff not to accept my check-in at KIX initially because there is no record or it is not updated in the system. It caused inconvenience and unpleasantness.
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