We stayed 3 nights at the Roosevelt. You can't beat the location, it's close to Times Square.The room was a decent size for NY and the beds were very comfortable. However, the shower was broken: it would give you only scolding or freezing water and they never repaired it. The safe was broken and they wouldn't fix it if we weren't in the room. The wake-up call never came: they had problems with the phones (good thing we didn't have a plane to catch). Although the location is great, the service is inadequate to keep this hotel running smoothly.
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