We stayed in what we thought was going to be a clean hotel. There were crickets in the rooms and the breakfast area was covered with fruit flies. They were all over the walls and crawling all over the food. When my husband talked to staff he was told the kitchen was covered. Totally disgusting. We tried to check out early and were told by the front desk that it would not be a problem to get a refund for the last day. But when I tried to get the refund Tony the manger said they would not give it to me. We had already checked out and were on the road. Horrible customer service. Would never stay with this chain again.
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