Worst airline ever! If you wish your holiday totally ruined, use this Airline. If I had read all these reviews about TAP, I would have never booked the flight with them. They indeed try ripping you off by turning your carry on luggage to checked in baggage just before boarding the aircraft. Our carry on luggage and personal items were well within their stated limit and size and without any reasonable explanation, they tagged the carry on luggage just before boarding the aircraft. The TAP staff at the boarding gate told me it was due to the plane being full and the carry on luggage being oversized, however it was a transit flight and when boarded previously in London, there was no issue at all. In addition, when boarding the plane, nobody bothered to check the tagged baggage and when boarded the plane, the plane was one-third empty and the overhead compartment was half empty. At the gate, they were also checking for the COVID-19 vaccination record which was never pre-notified at any stages of the travel. The staff at the gate were all very rude, ill mannered and patronizing. I was disgusted and appalled by their staff training if at all any existed. Very unpleasant experience with TAP which I will never ever repeat.
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