My friend booked this and I honestly say I will not return and I wouldnt have booked this hotel but we made the best we could of it.
The first room was full of mould and cracked dealings. The bathroom taps looked like they were falling off so we asked to move before we started to unpack. We got moved to a 2 double bedded room rather than a twin which was better but still mouldy carpets/roofs and a shabby bathroom. Carpets in all 3 rooms were a lot to be desired.
The hallways were something else. They looked like a scene out of a horror movie 'The Shining.'
On our first night we had to call security 3 times due to 30, yes 30 people having a party in a room 2 doors down. This carried on until 5am so we asked to move again and the receptionist did this but quote 'it is the weekend'. I did not find this amusing when we had a planned day for Saturday day and night which was cut short as we were so tired we had to come back to our third room early so missed our big night we had planned.
I have stayed in many hotels good and bad and if you just want to shower and have a bed (if your neighbours are not partying) then fine but I can honestly say I would not stay here again.
If you are going to new York to sightsee and not spend much time in your room go for it but if youre there for work or going to be spending time in the hotel go elsewhere.
Plus we have never had to pay for the hotel to keep our luggage before (4$ by case) as we didn't fly back til the afternoon so went to Macy's (across the street) and Bloomingdales.
The location is fabulous near times square and opposite Madison square garden. The hotel was busy so you would think they would spend some money on it doing it up.
I'm planning on returning to new York next year but will be booking the Marriott or somewhere where I'm not frightened to stand in the bath through fear of going through the ceiling.
If you have a sense of humour stay here. Fawlty Towers came to mind.
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