Dreadful, after almost 18 months my IHD is still not working. After countless emails to and fro still nothing.
Shell have said " there are lots of people with the same issue??) so what, do something about it.
I said that at such difficult times it's vital that I have the ability to monitor my usage as I can't afford to pay my bills.. They said they will send a engineer around to put another new meter in but can't guarantee it will work even then.!?!
Today it's 03/10/2022, the engineer is booked in for 14/12/2022.
Absolutely disgusting, customer service... Stay right away from these cowboys....!!
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