We just returned from this hotel last week and I can not give it enough praise. Took my daughter for her 16th birthday and also my husband and 18 year old son.
It was so close to Times Square, we walked there at least twice a day. The subway was just across the street. Very convenient to everything.
The first night we noticed a musty smell in the bathroom, asked them to come spray and they did, but next morning it was still there. Asked to move to another room and they accomodated us immediately. We had absolutely no problem with the next room, it was very clean as was the lobby, halls and dining area.
For a free breakfast, I was very impressed. Much more than a continental breakfast. Every day there was cereal, muffins, yogurt, fruit, sweet rolls, bagels and biscuits. There was a hot entree, different each day such as french toast sticks, waffles, biscuits and gravy, sausage and eggs. For the number of people that they served each day, I was amazed at how clean an neat the kept it. Never saw food on the floor or all over the counters. It seemed to be "field trip central" for high schoolers, I guess because of the free breakfast, but even with that many kids, it still was clean and plentiful.
There is 24hr a day coffee and hot chocolate.
The lobby usually had free apples and cookies while they lasted.
Everyone was friendly and helpful. They locked up our bags since we got there before check-in and also kept them the day we checked out, until time to leave for the flight.
I have nothing negative to say about this hotel and would stay there again in a heartbeat.
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