I have been a customer of Lee-Lee's from the very start, maybe like 20 years. I was perhaps customer #5 when he and his wife opened their first small store on the NW corner of Dobson and Southern, and their store was maybe 600 square feet max, and he personally had to drive his panel truck to LA to buy goods every week. I went there today to get some ingredients for my Chinese food menu that I was preparing tonight. But a couple of things really irked me so I felt I had to write this review. First of all, I wanted so pork shoulder that needed to be larger than what they had in the prepackaged meat section. I also saw some salmon and I wanted to know what kind of salmon that was -- farm raised or wild? And what species -- red? silver? I knew it couldn't be pink salmon from the color and it couldn't be king from the price. But nobody in the fish section could answer my question. And nobody in the meat section would go cut me a piece of pork in the size I wanted.\n\nThen I felt the urge to go use the restroom. But when I got there, someone was cleaning the restroom and I asked if I could use it. I was told, no, I just had to wait. Ever have to \"go\" and there was nowhere to \"go\"? I was so angry I felt like \"going\" on the floor in the hallway there. WTF???\n\nMy point in writing this post is that Lee-Lee was great with customer service when the owner and his wife ran the place. Then his wife became a stay-at-home mom and that was OK since he was still there to assist, help, and answer questions. But now he is really big and has two stores. He also spends 80+% of his time at the the NW store and seldom is at the Chandler store. His customer service is going downhill fast -- every year I get more and more irritated along with others I spoke with.\n\nGuess we gotta shift all our business to Mekong Plaza up the road. Too bad, I used to like Lee-Lee but I guess loyalty means nothing these days. And customer service is a thing of the past.
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