The initial surly attitude of the staff set the tone nicely, for what would be a memorable for all the wrong reasons 6 night stay at this hotel. Booked with my girlfriend for a stay based on the fantastic location and on the face of it good value for a standard double room. The room was tiny and the bed even smaller still. If we spooned we might just have both got on the bed. We returned to speak to the manager who produced a well used sheet specifying bed sizes, obviously a complaint they received on a regular basis. After no small amount of complaining they did agree to move us to another room, which was cleaned to a higher standard (wasn't sure of the relevance at the time) and a larger bed for that evening and the promise of a move to a larger room the next day. The following morning we walked out of the hotel to see a large inflatable promoting the fact the hotel had received complaints from guests that had been bitten by bed bugs. We returned that evening and switched rooms to a larger room with a queen bed where we remained for the remaining 5 nights. The shower was weak, the water temperature tepid at best and the sink slow to drain. You could also not sit on the toilet properly as it was squeezed in next to a radiator. There was no fridge / mini bar or tea / coffee making facilities in the room. On closer inspection, thankfully when we were packing up to come home we noticed the room itself remained very dusty and had obviously not been cleaned properly for some time. Dust was laying thickly on the tops of the pictures / tv and along the coving. We did receive 4 free drinks tickets to the bar, but the cocktails were not great either. All in all, if you can choose somewhere else nearby as you will wish you spent a little more on a better room or look further afield. It was handy being so close to TImes Square but with so much else to see in the city this will quickly wear off.
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