This is the first time I have ever stayed at the MGM. The front desk lady was extremely welcoming and referred us to the bell desk to have our desk at while we waiting for our room to be ready. After 3 hours, we got a call saying that our room was ready. After about 5 minutes of being in the room we got a call from the mechanic that our toilet handle is broken to which we respond I don't know what your talking about we just checked in. Come to find out it was broken so we had to call them back. The shower water took 30 minutes to get hot which I thought was ridiculous. Come to find out that MGM neglected to say that the pool was closed for the season which is suppose to be included in the $15 daily resort fee. We did dine out in the Emeril restaurant that did not meet on expectations like it did the first time we came here last year. I was not impressed with the quality of the room and I vented my frustrations in the survey of my stay. I was credited the $15 resort fee but that does not change the fact of the complications of the room and the amount of money spent on this hotel. I like visting the MGM maybe for a fight but I dont think I will be staying here again!
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