Quite unfriendly staff at this hotel. They must figure they don't get paid enough to smile...
First night I was stuck in a room right next to the elevator shaft. Two hours of sleep was all I was able to get. Thankfully they found a different room for me for the remaining two nights, but out of the three people I dealt with to arrange this, not a single one had anything remotely apologetic to say about the discomfort and inconvenience.
Another thing that was a minus for me, but may well be a plus for others is that the beds are extremely soft. You kind of get swallowed up by these things.
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