The service at this hotel is just plain awful. The front desk staff was rude, the manager did not respond at all to our complaint, doorman told me to "push" open the door while I schlepped my own luggage out to the curb after check out. Doorman told my husband and I (myself in cocktail dress and my husband in a 3 piece suit going out for celebration dinner) "Good luck" getting a cab and told us to "walk down to the end of the street" to try and hail a cab. The staff was rude and did not want to assist us with anything at all. The location of the hotel is great, but there are many other hotels in the same area. For the rates they charge, it is a disgrace how they treat their customers. AVOID this hotel.
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