First impression was a lovely lobby that absolutely reeked of cigarette smoke. We were told it was a no smoking facility but apparently smokers stood just outside the doors. At first glance the king suite looked nice, After we settled in we realized the couch had numerous stains and the carpet was worn and stained. The recliner was broken. We were told maintenance would check it. They did not. The next day we asked if it could be exchanged with one in a different room. We were told not every room had one, but that maintenance would check it. We were there a week. No one checked it. The TV intermittently got hazy. Slapping the top of the TV or opening and closing the dresser drawer beneath it would return the picture. We were told the breakfast buffet was "generous" so we were disappointed to find coffee, juice, apples and packaged muffins. We requested and were granted a late checkout. We received a call at checkout time asking when we were leaving. Apparently the late check out was not noted. We were given an earlier "late checkout" time. When the maid knocked on the door before that time we gave up and left. It seems they are renovating. The paint and some decor was very nice but the furniture and carpet were shabby.
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