Bristol to Hamburg. I am forced to travel with bmi every three weeks. In my opinion they are the worst airline I have experienced. They are significantly overpriced and do not provide any unique services to warrant charging the amounts they do. Air France, KLM and others charge similar amounts but at least offer a reward scheme - rubbish. They have a limited fleet which is why they are often delayed. A flight late into Birmingham will mean a delay from Bristol because they use that one plane to fly multiple routes - rubbish. They claim that a sandwich and drink is included. It is, but invariably they don't have hot drinks, or only a cheap stale tuna sandwich - rubbish. The crew often come across as moody but given the company they work for I can't blame them. Some check in desks only open an hour before the flight - rubbish. Gates often open late and go straight to a "gate closing" status - meaning the uninitiated bmi passenger will rush to the gate just to find it's not yet open - rubbish. I can't think of one redeeming quality.
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