I stayed there for business and it was totally fine. Nothing horrible, yet nothing spectacular. I arrived early and they did have rooms available for check-in which was nice. The room itself was a standard room. It was quiet, had outlets in the right places (bedside and on the desk), and the bed was very comfortable. The view of downtown/buildings was also nice. While the bathroom was OK overall (just a standard bathroom), the waste basket looked pretty grungy, so then I started thinking about other areas they may have skimped on cleaning.... The only other complaint I have is because I self-parked (I overlooked the entrance for valet - it's a tiny driveway on the front of the building - look hard!), no one ever helped with bags, explained the parking system, etc.
The rate is high because of the location, but it didn't really stand out as a fancy hotel. Just a big hotel in a great location. I'd stay there again if the price was right or if I needed to be in that exact area for an event, but otherwise I'm looking forward to checking out other areas & hotels in Charlotte.
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