Since I had some poor customer service experiences at Cartel, they've really made an effort to improve. There is still some snark, but I haven't seen any rudeness in a long time. They're making a definite effort to educate or work with customers.\n\nTheir coffee has always been top notch, and if they continue to develop the service side of the equation they are going to be solidly one of the best coffee shops in town.
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