Best customer service I’ve ever received,
Had a fault, reported and engineer booked through text message (no sitting around on hold) engineer was out in a couple of days and resolved issue first visit. Friendly engineer. Honestly could not have asked for a better service. Been with Bt for almost 2 years now - tried multiple other companies not on the OR network and worked in telecommunications myself previously and I don’t think I’ve ever seen a better service than the one I received last week.
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