I arrived at the Paramount in December 2010, and overall, I think I'd give it a 3.5/5. The lobby was very beautiful, although a little too eclectic for my taste (I tend to like things balanced and symmetrical, and their lobby has a sort of "Alice in Wonderland" feel to it. Beautiful, none the less). Really excellent location as well, I didn't realize quite how close we were to Broadway until I got there. The concierge and bellmen are very helpful and nice, and recommended many great restaurants to eat and things to do.
But one of the major disappointments in the Paramount is the rooms. I know NYC hotel rooms are generally small, but this was almost unbearable. The living space really wouldn't be so claustrophobic feeling had there been storage for suitcases and clothes. While they had a closet, it was very tiny, only able to hold maybe two coats, and they placed the drawers in such a way that you couldn't open them!
The view was also not very appealing. I requested a room with a view, and they told me I had received a good one, but when I looked out the window all I saw was the parking lot next door. The carpets also need to be cleaned, they seemed dirty and old to me.
While the Paramount has some major flaws in their rooms, they average it out with their superb ground floor and excellent service.
Oh, and from the outside, the Paramount blends into the wall really easily, so keep a look out for it! My friend and I accidentally walked past it a few times the first day.
hotel reviews