Given the photos online, we thought this was going to be an excellent stay. However, it was crowded, the wait at the front desk was long, the rooms were smaller than they look online, the room window had two windows, both with views of opposing buildings' walls, there was no microwave, etc. etc. There was also the hole in the wall restaurant, which was a hokey restaurant with average food, but pretty pricey.
The worst things was that almost nothing was complementary. The internet, for example, cost $12/day, or you can go to the business suite and use their computers for 59c/min. The spa, although it looked nice, had services almost exclusively $100 and over. A 12-oz soda in the vending machine was $2, and a bottle in the gift shop was $2.50. It must have been making up for the relatively inexpensive room.
It wasn't the worst place I've ever stayed, it just looked so great online and turned out to be a bit disappointing.
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