Signed up for Fibre Broadband with BT. Waited four weeks for Openreach Engineer to come and install the line. The guy went up the pole outside my house and said that Fibre Broadband was not available! He left and told be to contact BT. No one in BT seemed to know that they had sold an product that did not exist!
BT now responded to essentially say that the Openreach engineer who climbed the pole outside my house and told me that broadband was not available and left without carrying out the installation was wrong. I wonder why the engineer would say that? And why did BT later cancel my contract?
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