Bangkok Airways is charging very steep prices for a route they have a monopoly on and takes only about an hour and 15 minutes to complete in an older ATR 72-500 in which you definitely can notice the age. Airport is quite a distance from Mandalay and you are required to enter through security prior to check-in. Check-in was slow, but were welcomed by a friendly agent who invited us to use their lounge. Bangkok Airways is definitely a boutique airline that offers complimentary drinks/snacks at certain airports for their economy passengers too. Lounge was ok with a limited snack offer (hot food and alcohol you would be charged for). Boarding was slightly late and went by stairs to ground. Welcomed by two lovely cabin crew and took only 15 minutes to get airborne. Complimentary meal provided with drinks (cold unfortunately as there is no galley in an ATR). Landing was hard but on time and we were quickly through customs.
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