We stayed here for an early morning flight out of DIA. We were given a room on the third floor and when we got off the elevator the hallway was dark and had a horrible smell in it. The carpets were stained and wrinkled. The room was a smoking room when I had booked a non smoking room. The people at the front desk were very helpful and gave us a room on the first floor, but it was next to a room labelled "Pump Room". The noise coming from that room was very loud and would prevent any sleep from happening. So we were given another room directly above the last. The noise was still loud, I went and told the front desk again, and by the time I got back to the room the noise had stopped. We paid the extra money to park the car and take the shuttle to the airport. On the way to DIA another couple that had stayed there had the same bad experience. The people who work there are the best staff I have encountered in a hotel, it's just too bad they have a bad hotel to work in.
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