Location -
The location of the London is great if you are in NYC for business (if your business is in upper Manhattan) but also want to mix pleasure and/or have someone traveling with you that is not on business. You are close to the business center of upper Manhattan while just a few blocks from the theater district, Central Park, and shopping of 5th Ave and Park Ave. Also a block or so from MOMA and easy walk to the Met.
Room -
The room was large, with a good size bedroom and a very nice sitting room. Comfortable bed and pillows. The room was very clean and housekeeping was friendly. Two downsides were 1) the bathroom, very small, only room for one with a single vanity. My wife has stayed here before hand said she had rooms with large bathrooms and double vanities, so if there are two of you, you may want to check. And 2) smell of smoke. To cater to foreign visitors, there are two smoking floors. We could smell smoke coming through the air vent. This is an issue at any hotel that allows smoking. Management said it was impossible to smell the smoke, not true, I know what I smell. Either it was from the smoking floor or someone was smoking in a non smoking room.
Service -
The service of the hotel from bell hops, valets, room service, and desk were all great. Check in and check out was quick, and we were able to get a cab quickly when needed.
Restaurants -
We at at Maze (the casual side of Gordon Ramseys) and the food was excellent. Service was horrible and we walked out a second night because we could not get waited on. But that is for a different review, not a reflection of the hotel.
I do recommend the London. The smoke and small bath rate it a four instead of five star review.
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