I stayed at the Renaissance Phoenix for a conference. The hotel was wonderful. The lobby and the rooms were clean and attractive. The restaurants had good food, and the people were all terrific. The people were the most friendly and helpful I have encountered in a hotel.
Just before I came to the Renaissance Phoenix for a conference, I had hurt my knee badly, and so I was not my normal optimistic self. I was also traveling alone. Floyd Jones went out of his way to be friendly and helpful, always with a smile and just the right advice. He really made a difference in how my outlook and in the quality of my stay. He stood out among a staff that was generally above average.
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