I booked this room through Hotwire, and will avoid picking this part of town again (Hayes Valley/Civic Center) in an effort to avoid this hotel. I am a frequent traveler to San Francisco, and understand the concept of small rooms here, whether they market it as "boutique hotel" or "european style". I can honestly say this is the smallest room I have ever stayed in. My view of the fire escape doesn't help. Total claustrophobic hotel, with poor service. Not a great location to walk to things to (except Civic Center and Opera House), and poor service in bar/restaurant. They seem to run on their own hours, with no consistency. Not sure how Hotwire rates it a 3.5 star hotel.
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