Booked a flight from Bangkok to Dubai during covid19, June 2020 and the flight got cancelled! I requested a refund! The airline said will contact me back and i have to wait 1 year for the refund. After one year i tried to contact them again and got the email saying that they will get back at me in 15 working days but haven’t heard back. I tried to contact their call center, they said will pass the request for the refund team. It is very frustrating that you can’t talk to anyone and they just let you wait. I hope i get my money back. And will never ever fly with Oman Air again.
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