Booked hotel weeks prior to arrival date. Had confirmation number. Went straight to hotel from airport. Wanted to check in and have bags taken to room while we kept our spots in city. We were told "No problem. We'll keep your bags and you can check in upon return.". Upon our return, we were told that they had no room for us, but would put us in their sister property a few doors down. That was unacceptable, however we were talked into viewing the property. It was horrible and had a greasy hamburger smell throughout! I was able to secure a room elsewhere through my connections and left the property immediately!
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