I chose this hotel due to the high internet reviews and those of fellow MICHAEL JACKSON fans who have stayed at this hotel for the last three years during the anniversary of his death. There are fans from around the world who spoke highly of this venue and I must admit, as a southern girl who has stayed in some pretty nice hotels I was a bit hesitant for a Holiday Inn stay. However, I must say I was won over for many reasons. As other reviewers have stated, the customer service was spectacular! The front desk called twice during my stay to ensure everything was always pleasants. The staff was very helpful. They have private drivers on location yo take you where you need to go and the prices were comparative to taxi services. This helped me out when I wanted to do things than what the group was doing. The location was excellant... right near everything "Hollywood" and not exactly in the highly populated area. Walking distance to the famous stuff and tour bus locations. The free breakfast was a treat and the breakfast room staff lady was the sweetest person with great work ethics. She was self motivated in keeping the food stocked well and not having the guest needing to ask for for anything. I believe her name was Marcela. She was fantastic! The room was nice, beds were comfortable, the only thing I disliked was the way the air conditioning system operated. I wasnt sure if it was an enrgy efficient thing or not but after a few hours the air would kick back to 75 when we like to keep the room cold at 71. Mother has hot flashes and I can't sleep well unless it's cold. Other than that, I can't complain. I SHOULD HAVE CONTACTED THE STAFF AND QUESTIONED THIS BUT AT THE TIME WE WERE HAVING SUCH GREAT FUN WITH OTHER THINGS! SUCH A FUN FILLED WEEK, HOLLYWOOD IS A GREAT VACATION PLACE AND HOLIDAY INN WAS A GREAT place to lay our heads at night.
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