This hotel has a convenient location in Austin. It is close to the airport but also close to all the downtown attractions.
The lobby is well decorated with ranch style furnishings and pictures of local Texas musicians adorn the walls and hallways. Parking is free and plentiful,
Check in was a breeze and the front desk staff very friendly.
This hotel is extremely pet friendly. They charge a 35.00 non refundable pet fee, and all “pet friendly” rooms are located on the first floor. At check in your pet will receive a little bag with pet treats and an Austin guide to pet friendly parks and restaurants in the area. Very nice touch by this hotel to make guest with pets feel welcome. The rooms have a sliding glass back door that leads to a small enclosed patio area that you can walk your pet.
The TV’s in the rooms could use an update. An upgrade to a flat screen at the very least would be nice; they only had small tube type TV in room.
Only problems I experienced on my stay were very uncomfortable bed. There was a sink hole in the middle of the bed that once you fell in; you might not ever come out. The mattress needs to be changed; I experienced back pain every morning from this bed. I brought it up at check out and was told they have a way to fix the sink hole, but I feel the bed has more issue then just the sink hole…its old, uncomfortable and needs to be replaced.
The second issue was the noise level in the hotel was at times unbearable. From 12 AM to 4 AM I heard screaming and yelling from the lobby area. I called the front desk to inquire if a party was going on, and was told it was guests coming back from partying on 6th street, and there was nothing they could do about it, so I guess its acceptable for guest of this hotel to scream at all hours of the night through the hotel lobby waking other guest from their sleep. This is not acceptable, and should not be tolerated from this hotel.
The restaurant is very good and the bar although small, is very comfortable and had a nice TV to watch any game you might want to watch.
The pool area is decent and very close to the work out room. The landscaping around the pool is under construction, so it doesn’t look all that nice right now.
This is a good hotel option in Austin, but I would get a room on a higher floor to avoid the noise and check the bed for comfort first thing before you do anything and you should be ok.
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