I'm sad to say that I'm looking for another Dr.s Office. I wanted to love this place because it's close to the freeway and it's a primary care and urgent care all in one and the wait times are typically reasonable. Unfortunately, my husband had several bad visits and I had a few not so stellar and so we are looking elsewhere.\n\nI don't want to name Dr.'s by name, but our PCP Dr spends very very little time with you and has a terrible bedside manner. The wait to see him usually isn't too bad, but once he gets in the room, he is in and out in 2 minutes or less and you feel like you just paid a copay to get free samples (with no instruction how to use them) or the referal or blood work orders or wherever he's sending you off too. Neither my husband or I are complicated cases, but I think at least 5 minutes and a little conversation about your health should be given by a PCP. \n\nThe process of getting a referal takes way longer than it should and the office ladies seem overworked and stressed and the phone often rings a while before being answered. I also don't like that the nurse or the MA's take a pulse ox every time you visit. Even when you're not ill. That is unnecessary billing of the insurance when you aren't sick and just had it done a month prior. Also, a man under 30 should not have a BP of 140/90 and he was told BP was good. \n\nThe final straw was when we had to visit the urgent care side of this office on a Saturday. The doctor was pretty advanced in age and hardly listened to my husbands current complaints and spent time looking into an old injury that was completely unrelated to the visit. He gave him meds for his terrible sore throat that do no work at all. He gave essentially water jelly for the terrible pain. Wasn't even asking for pain pills, just a stronger anti-inflammatory than Advil. Not impressed. Next day, the pain was way worse and there's no way we are going back to this urgent care.
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