Read what all the others have said about this place. I should have, but didn't - so I was terribly disappointed in my stay. It's a VERY busy hotel, long lines for everything! Front Desk staff are hit or miss in terms of knowledge of very basic inquiries. I'm a Diamond member and this hotel does not offer a Regency Club. The worst part was the rooms.... O U T D A T E D!!! You can tell some of the employees go out of their way to provide good customer service. I think the hotel thinks this makes up for the poor rooms - dirty furniture, mold in the showers/bathroom, stained carpets, stale odor smell. The first night I had a long dark hair in my bed. You can do far better at other hotels for the same price.
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