Buying this as a codeshare from American was the first of many mistakes. Premium Economy on American allows you to pick a seat but as a codeshare, Iberia prevents seat selection, except for a price, not disclosed when buying on American. American tried their best to help but to no avail. Even OneWorld HQ in London could get no response from Iberia. I was told repeatedly by Iberia just to go to the airport on the day of the flight. On the flight, I was offered a dinner choice of beef or pasta, my beef was the toughest I have tried cutting. The crew seemed happy among themselves but otherwise dispirited. A sad change from the days when one boarded an Iberia flight and felt that one was instantly transported to Spain. Despite the non-stop convenience from Boston to Madrid, I would rather take another airline and have a better experience for the money.
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