We were over the moon when we were able to book this hotel on Priceline for less than $300 a night during the holiday season. The building is grand, directly across the street from Lincoln Center,and steps from the subway. The decor is beautiful. The rooms are nice (and standard size for NYC). The staff is efficient and professional. There is also a nice lobby level bar with seating on two floors and a very happening roof top club (lines around the corner well into the night).
I really wanted to love this hotel.
If only someone had paid as much attention to the sound proofing as they did the decor.
We checked in on a Thursday. We were given a room on the first floor (one up from the lobby). At 3:30 am Friday morning, I just couldn't stand it anymore. The street sweepers, sanitation trucks, and some strange metal scraping sound permeated the room - earplugs did nothing. I can now say without doubt that New York recycles because I heard every can and bottle as it was dumped into the truck. The desk staff was very apologetic and moved our belongings into a nicer room on the seventh floor by the time we returned to the hotel on Friday evening. The seventh floor proved to be much quieter Friday night. Too bad it did not last.
Saturday evening was bad. A guest at the club became upset and proceeded to park his car in front of the hotel - and honk his horn for over an hour (at 3 AM)- until the hotel FINALLY called the police. When the police arrived, it was though they were having a conversation with the unhappy club goer at the foot of our bed.
So, to sum up our review. Looks and location get an A++, soundproofing gets an F. If hotel management reads this - Please invest in better windows and some soundproofing! You will have much happier (and repeat) guests. The rest is just lipstick without sleep.
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