London Heathrow to Tel Aviv with El Al Israel Airlines. Worst airline experience I've ever had. Planes are very old, my in-flight entertainment was unusable, the remote was missing buttons and the screen so fuzzy it was impossible to see. Flights delayed, endless interrogations and bag searches, they didn't deliver my luggage until more than 3 days after I arrived, promised some compensation, it never arrived, their customer support email doesn't even respond to email. They don't seem to care the least about customer satisfaction. Worst budget airline experience at non budget airline pricing.
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