This is the type of hotel that you will find great based on the story told by a series of carefully selected photos on a website. To me, this is the baddest experience as far as hotels in Manhattan. Here´s the deal: because of very poor insulation both in walls and windows, the room was noisy (able to hear the next room, not to mention the outside noise) , but also I had some much condensation in the windows meaning I was cold as well. The point is that regardless that I have this allergy problem (not hotel´s problem) and can not sleep with the air conditioning on, I could not get a good, repairing sleep because I was freezing and the noise was simply too much. I presented my complaint and found out that the Hotel manager, some czech lady unable to talk to me one to one, instead sent me a 2nd or 3rd in command with the message that she would not give any compensation or anything because the "hotel is great and either you pay now unless you want me to call security". Bottomline is that this hotel sucks. Oh, by the way, the bed sheets have holes and the pillows stink.
hotel reviews