Hotel was not bad, but when we checked out, we had a very unpleasant surprise: Though we had payed in advance our whole stay, when checking out, there was a $4 charge for use of Internet, plus a $200 charge for "Smoking in the room" shich was absolutely not true. I told the staff this was a mistake, and so they went for an inspection of the room to prove there had been no smoking there. After a careful inspection of the room, by two staff members of the hotel, they agreed with us: NO SMOKING TOOK PLACE IN OUR ROOM. So they said, ok, we will only charge you the $4 for the Internet, but you still need to sign this sheet, authorizing us to charge you the $4 for the Internet to your credit card. I asked why I had to sign, if I was paying cash. They said it was just proceedure. They gave me another receipt for the $4 cash payment. To my very unpleasant surprise, when I got home, I found out they must have forged the sheet I signed authorizing the $4 charge to my credit card (the so called Standard Proceedure), and added back the $200 charge. We will never stay there again, and will recommend people to be aware of this untruthful, illegal behavior. I am claiming the hotel to reimburse this money. I called them, and they said, "Well, after you left the hotel, the manager decided we would charge the $200". To me this seems very ugly, not honest, and a HORRIBLE THEFT. My email, if any one wants to confirm this: ------
hotel reviews