The day before our flight left Reno, Jetblue emailed saying our flight would be late. As a result, we missed our connecting flight in FLL & JAX. The rep for Jetblue said she could book us the following day, but wouldn't help with a room. We're still stuck here waiting for a supposed flight that we had to change gates for. All in all, it's taken us 24 hours to fly from Reno to Jacksonville via Jetblue. No amount of leg room or TV screens will EVER bring us back to your airline.
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