Our group was there as part of a large convention - when we arrived we had a 40 minute wait before we could get checked in. The line just kept on getting longer - not sure how long the wait was ater we went to our rooms. While we waited I looked for the concierge to ask about places to eat in the area and general questions about how to get around the area. Finally found someone who presented as a concierge but was not helpful - basically gave me a map and pointed to a few streets to try out. My room was OK but had an odor that gave me the impression they were trying to mask an even worse odor. The AC was not effective. The city must have been cleaning out the pipes around there - water was brown-ish the first few times I ran the faucet. I heard others complaining of black water and needing to use bottled water for cleaning up. Wouldn't stay there again if it was up to me. Downtown LA is pretty ugly and depressing. I am not a fan.
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