Thank goodness I never need to fly Air NZ again! Absolutely no sense of urgency, both international flights were over 30 mins late. The first flight was so late we missed our connection. Pilots and attendants do not communicate the reason we sit and sit and sit at the gate. Kiwi people may be laid back but this is not a good quality in an airline! If you have connecting flights you are toast! Do not recommend! Sitting so long at the gate I have time to write this!!
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