On a 35 minute flight from Miami to Nassau we had an hour delay on the way in and 3.5 hours delay on the way back. No explanation was provided at all. Company did not even provide bottled water for the longest delay despite the fact that all the shops in the airport at Nassau shut down at 6pm and there was nowhere to buy even water. Service was awful too with moody and bad attitude stewardesses. For a premium flight of over $300 for a 35 minutes flight, the experience is definitely not deserved.
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