I've been here twice now. First time, we didn't have very many problems, we were seated quickly but the waiter messed up on our drinks. My husband asked for an iced tea, he was served an iced coffee, he let it slide and we swapped drinks. \n\nThe second time we visited, we had children in tow, there was a 20 minute wait time which isn't that bad so we waited. After almost 30 minutes passed, I went up and asked when we would be seated, the hostess said another 20 minutes, at that point I was annoyed and asked her why it would be another 20 minutes on top of the almost 30 we had already been waiting. The manager noticed my annoyance and proceeded to seat us himself. \n\nOur waiter was very nice but we could tell right away that he was new and nervous, he was all over the place. He mixed up the orders and brought out someone else's food to our table, only checked on us once, completely blew off the parents sitting at the table next to us, and proceeded to clear up another parents table while they took their children to the bathroom (they weren't even half done with their meal) he assumed they had left. Our section was filled with disgruntled customers. We didn't hold it too much against him though since we knew he was new, but the customer service should have been better. Hopefully next time we get lucky with better service.
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