Great location within walking distance of a bunch of sites, but you would know that from the web site. As a platinum SPG member, I expected a bit more. Starting with a dinner recommendation, I was sent on a 15 minute walk (through some seedy areas) only to find the restaurant closed. Did the concierge not know that or think to check? I called and he barely apologized and gave me vague directions to find others. I eventually stumbled upon a place to eat. Second, the Club Lounge which is supposed to be open Sunday - Thursday, was not staffed on Monday. I walked in at 6pm and there were 2 small bags of pretzels, some bananas, and granola bars. The free computer and printer usage in the Sheraton Club is great except for one thing ... there is no computer! What a complete letdown! I write this with great sadness as I love Starwood hotels, but this property fell far short of what a platinum member has come to expect.
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