PROS:
- Front desk staff was great.
- Bellhop accompanied me to my room and provided a verbal tour of the hotel and its amenities- good touch.
- Room was clean and great views.
- Very convenient location.
CONS:
- Plumbing: Bathtub drain and toilet flush were VERY slow
- Double bed was EXTREMELY uncomfortable. Was up several times because of this and I am not the type that is picky about hotel beds. This was the most uncomfortable hotel bed that I have ever slept in.
- There was no "Comment Card" in the room for me to give feedback.
BOTTOM LINE:
I love luxury and was really looking forward to a pampered stay at the Palace, which has a great reputation- I was disappointed.
hotel reviews