I was looking for a mid-town name-brand hotel for under $300 (barely) per night. When La Quinta fit this criteria I figured it would work for me. I was wrong. Here is the short list of things wrong on my 2 night stay...
1. No hot water first morning at 6:30 AM (I was told to let it run a few minutes...I did this for over 5 minutes and all I got was lukewarm water). At 7:00 AM the hot water showed up, but too late.
2. Tub drain slow...took my lukewarm shower standing in 3 inches of water
3. Cordless phone handset did not work. Speaker phone worked.
4. Message button on desk phone not programmed correctly. Called front desk and told to dial "40" for messages (why have a "message" button?)
5. Clock/radio (iHome) time not set correctly. Apparently no easy way for customer to adjust.
6. TV remote control - power button did not work. Had to get out of bed to turn TV on/off.
7. Room very small
8. Front desk staff spoke English as a second language...difficult to understand instructions for messages, internet access, etc.
9. Limited breakfast choices (compared to other La Quintas)
10. Water in toilet cloudy with sediment on first day
11. Insufficient electrical outlets around desk and in room in general
12. Given nonsense promotional welcome package that included commercial items of limited interest. Apparently this La Quinta were being paid to distribute these for the vendor. This was not a La Quinta promotion.
I will not stay at this La Quinta again. It does not meet La Quinta standards. Price not worth it.
hotel reviews