The shuttle service provided by the hotel was great. Maximum wait time 30 minutes but it was usually more like 2-10 minutes. Drivers (Pablo) were friendly and knowledgable.
Customer service was great in responding to customers and they were very busy. Usual breakfast in the lobby (filling), only two customer computers and they were always in use so bring your own as they have free Wi-Fi.
I would also advise earplugs if you are a light sleeper. My room was on the side where the bus yard was so early morning pull-outs were loud, I'm talking as early as 4am. My in-laws were on the other "side" of the round building and they were bothered all night by sirens as Boston Medical is right down and around the corner.
Parking was free in a city where the usual is $30 a night.
It was a great value so I'd use again but with the earplugs!
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