I wanted to watch a tv show (HBO succession) and signed up to a 7 days trial and underneath it says 9.99 trial per month. I was shocked to get charged 25 in total (9.99 for cinema; 9.99 for entertainment; 5 for boost) - I have never signed up to these extras. Contacted customer service and they refused to refund, they said, I should have managed my membership in my account and I should have read my confirmation email. Who has the freaking time to do that? When signing up, I trusted they would be fair. NOW is misleading and deceptive and I should start a class action against them. Contact me if you'd like to join.
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