We were really happy with the location of this hotel. A block away from Chinatown and also from Little Italy. If you like food and shopping - this is where you want to be! The hotel staff were very friendly and helpful - from the bellman to the bar staff and everyone we came in contact with. The concierge was a bit on the snooty side - we only asked her one question and then just decided to figure things out on our own - which was actually quite easy.
We were upgraded to a junior suite when we checked in (my husband is a member of the Priority Club at Holiday Inn) and it was an awesome room. A big corner room with awesome views. The bathroom was a bit small for two people - we couldn't even both fit in there. It was one of the quietest hotels we've ever stayed at. Our room was on the 13th floor and right by the elevator but we were never awakened by anything.
To clear up the subway topic mentioned by earlier posters, YES, you can hear the subway as it does run underneath the hotel. We could hear it on the 13th floor but it quickly just became background noise - this might be a problem though on the lower floors? If we were to go back, I would request a high floor just in case.
The room was very clean and no sign at all of bed bugs.
A previous poster mentioned the Chinest restaurant just outside the entrance to the right of the hotel. We ate there on her recommendation and we loved it. Also, every place we ate in Little Italy was awesome. The subway entrance is just a block away and was an easy way to get around town. Cabs are plentiful and quite cheap but be careful when walking around town. The traffic is horrendous and scary - we saw a teenager get hit and thrown through the air by a car just outside the hotel on Canal. You need to really be aware of what's going on around you at all times.
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