I'd never stayed at a Four Seasons before, but I had heard they were amazing. Maybe those high expectations were the problem. I am a fairly frequent traveler and usually stay at Marriott properties. I was expecting this to be a vastly better, luxurious experience. It was not. The rooms were average in every way and the service was very pedestrian. The one thing I requested from the staff was a mini-USB cable to sync my phone with my computer, but they couldn't provide this. They did offer me directions to a nearby Best Buy. This is the Four Seasons, come on!
My wife and I wanted to go to the Spa, so we called several days in advance and they only could accommodate one of us. Pretty disappointing.
By the standards of any hotel, The Four Seasons Austin is average. By luxury hotel standards it is poor. The place wasn't terrible, I would just say save your money and if you want a true luxury hotel experience, find somewhere else to have it.
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