We stayed at the Waldorf=Astoria as a 40th birthday treat whilst celebrating in New York and it was gorgeous, filled with old-world charm. The staff were wonderful, very friendly & really couldn't do enough for you. I felt spoilt. The concierge was extremely helpful and as well as recommending trips to take also pre-booked the trips & sights which was invaluable & saved us an eternity of queuing both at the Empire State Bldg and the museums! The recommended escorted bus tour with Concierge Tours was really excellent.
The bathroom could've done with a makeover, the suite was looking tired but the room was spotless and serviced twice a day with tonnes of fresh towels. And the safety deposit boxes were free to use - bonus!
On departure the staff couldnt have been more helpful directing us to the Business Suite to pre-book our seats for the flight home. They even stored our bags all day & arranged transport back to the airport.
If there's one fault it's that there are no tea & coffee making facilities in the room but there's always room service and there's a Starbucks conveniently situated in the hotel.
Overall, it was a fabulous experience and a lovely 40th present. It was lovely to be waited on hand and foot, in very opulent surroundings...gorgeous.
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