Sydney to Melbourne and was impressed - great cheap ticket. As I was using auto check in kiosk at the airport a professional Tigerair check in staffer approached to assist me even though I did not need help and she put me in an exit row with extra legroom and directed me to check in counter for bag drop and instantly issued a new boarding pass. Well groomed warm professional supervisor pulled me out of line as he was free and line was busy with a family and he took me to another counter to quickly check my bags and complete check in - everyone called me by name very friendly. On Flight cabin crew were all well groomed, great uniforms - men in vests and long sleeve, women with scarves and wedding worthy hairdos - great for a low cost carrier - friendly smiles and very professional looking us in the eye and calling us by name. Flight on time - boarding was completed early. Actually liked the cloth seats - most seats are leather on low cost carriers. Liked A320 over 737 - it feels more spacious. Liked how they use front and back stairs for boarding/de-planing as it is much faster than the long slow que on other airlines which only use one door. Simple menu - but perfect for a low cost airline - you can pre order bigger meals too. Low cost terminal at Melbourne is brand new - simple and slick - very efficient - what more can you want for the price. Airline has massively improved since problems a few years ago.
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