Just stayed here for the second time. All very reasonable, professional good location and nice touches like pizza and wine in the evening and free wifi. Yay. A nod too to Kaelyn (sorry if the spelling is wrong) for being very helpful.
It can be noisy in rooms facing the courtyard because air conditioning/heating/fan units all back onto it and the noise carries. But they offered to move us, and anyway earplugs were good enough for a restful night.
The main gripe is because this time I had a hire car. Headline price $44 for 24 hours. Ouch.
Still, the website said "For just an additional $10.00 more on top of your rate, you are receiving parking. What could be more perfect than that?" Except that it wasn't $10 on top of my rate, it was $10 on top of the headline rack rate, which was already $50 more than the discounted one, even for last minute bookings. So it works out as $60 for parking, not $10. A bit sneaky?
I phoned them to see if they could do anything. No good.
Eventually I booked, and decided to suffer the charge at the hotel.
When I arrived, they aggressively pushed the parking. They offered to discount it to $40. As I unloaded our luggage we must have been asked three or four times if we wanted them to park the car. When I asked about alternatives, they said there was another car park over the road, but they told me only the hotel allowed me to come and go.
But they failed to tell me that 100 yards from the hotel there was FREE STREET PARKING (turn right, and it's opposite the large bus park). Albeit that I needed to check what days there would be street cleaning. But from Saturday evening to Monday afternoon I was able to leave the car without charge.
Luckily, I stumbled across this because I went straight out on a drive after arriving at the hotel. But if I'd paid $80-$120 dollars for hotel parking and found the street parking was free, I'd be furious.
The way the hotel pushed their parking rather than telling me all my options was disappointing at best. And less likely to trust them, which was a shame.
Aside from this, the recommendation stands!
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