I signed up for landline/broadband last week. I paid the £9.99 set up charge and ticked I wanted to keep my original landline number. Everything was accepted. I later received an email stating they had made a change to my order and were giving me a new number, I rang Now tv and was advised to ring my current provider as it would be the fact that they would not port my number. My current provider said they had no problem doing that. I rang Now tv back and had a conversation with an unhelpful girl who told me to cancel my order and reorder. I had already paid set up charge and gone through a cash back site so would lose the money. My change over date is Monday 11th July and I relied on my current landline number. I am not impressed with this company and my 12 month contract has not even started yet.
company reviews