Absolute shambles.
I ordered a phone and paid for next day delivery.
I received an email to say that it had been dispatched and that I would receive tracking information in due course.
When this didn't arrive (and the phone didn't either). I got in touch with them.
They refunded the £3.99 that I paid for next day delivery and "opened and investigation".
So here we are 5 working days and no further forward. I neither have the phone nor my money!
I have used them in the past and been happy with the service I have received.
I will NOT be using them again.
I have asked for this to be escalated to avoid legal action and of course they have not responded so I am reduced to this!
Maybe the power of Trust Pilot and the exposure will help.
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