Another terrible customer 'service' experience with TalkTalk. I thought I'd cancelled my contract once and for all but apparently chose an 'Unsolicited Cease' rather than a 'Solicited Cease' meaning that I'm now paying more than the original contract price for a landline I do not use. I've tried to resolve this but have gone round in circles. I wish that they had said, yes, this will cancel your broadband but we'll now be charging you more just for the use of a landline - a lot more transparent yes? I really despise this kind of deceit. Absolutely do not use them.
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