This hotel is in an ideal location (Corner of H/14). I could walk to all of the sites I was interested in: Holocaust Museum, Smithsonian Museums, White House, etc etc. It was also very close to a Starbucks, Cosi and CVS Pharmacy (was cheaper to buy snacks/water here then in the lobby store).
The rooms are small but this was fine since the location was great. The maids were great. The room was always neat and clean when I came back. There was a few stains in the bathroom that were there when I got there and there when I left that were a bit gross (blood on mirror for example). I am in hotels too often that I often bring a little thing of Clorox wipes and wipe what I know I will be touching in the room (yes you can call me anal but that's okay).
When I first checked in I was put in a room behind the elevators. I returned to the front desk and was promptly put in another room.
The bell hops/concierge was very helpful and knowledgeable.
There was free WIFI everywhere in the hotel... huge incentive to book here again!
So with all good things come some bad...
1. The female bartender (I cannot recall her name) was good at service. However, I heard her talking loudly about patrons of the hotel in a negative manner (for one example, a guest had come down to the lobby in an unflattering outfit. The bartender went on and on about how people need to look in a mirror once in a while and just because they sell tube tops doesn't mean you should wear them.) I also heard her disparaging fellow employees. (I guess she use to be the manager/boss of a co-worker. She regretted giving this woman/co-worker such a good recommendation because now she is stuck working with her again.)
As a guest/patron of the hotel, I was wondering what was being said about me when I walked away from the bar. It was just unpleasant and unprofessional.
2. The Grist Mill's menu is very limited and cannot handle special requests. I just wanted a bowl of pasta and was told that was not available. I asked if the pasta dish on the menu that had shrimp in it could be served minus the shrimp... well we could switch it out for chicken but it has to have on of those in it... um ok.
hotel reviews