Ordeal started at the airport after security clearing. Flight was little late, wanted to go to the washroom but the lady said - can't go. I've to wait, board the plane and then use the washroom inside the plane. Entertainment screens were not working. Wi-Fi was not working. Though they have mentioned on their website, they provide Bellini as signature drink, but it was not given. Menu on the screens were not showing up, there should have been proper menu card for the Business class. On Main course Meal, I ordered fresh fruits as desserts but have been told that all the fruits are over and there are no more fruits. I mean, this is ridiculous. Slippers were not provided. For the whole Business class section, there was one tiny washroom, in which a tall person like me can hardly fit in.
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