I am an owner (Elite status) of HGVC properties. I stayed at this property for two nights on July 7th. The hotel has a great location, just a short distance away from the Hilton on Avenue of the Americas which houses the Hilton Club. My room was ready upon a noon arrival and we were give a room on the 23 floor. The room was beautiful and well decorated apart from that sofa that I assume pulls out to become a bed. It was the most uncomfortable piece of furniture that I have ever seen or used in any Hilton property, and I have been a member for twenty years. From an owners perspective I will NOT be staying here again. I object to the $90+ fee (incl. tax) for "cleaning" the room if you spend three nights or less. And I was not happy that even as an Elite member I could not get more than a few hours extra late checkout on a Monday. This was a given when I became an elite member, now you have to be a "Elite Plus". Also Elite members are not allowed to use the owners lounge, even though the would have invested more than a basic owner at this property.(Privileges of Elite status are subject to change and availability) I will be using the Hilton club or Garden inn for my next stay in New York.
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