Pros: Cheaper for the first year only
Cons: Unreliable service, Unacceptably poor router range, Hard to reach over the phone, Won't act on their promises on the phone
Verdict: AVOID
I had to wait for 1 month to get their router as they forgot to mail it, even after I reminded them countless times over both phone and email. They charged me for that month and have yet to contact me back for "one-time goodwill gesture" to refund it. As if it's good will being a decent company.
The range on their router is abysmal and WiFi signal is unstable. They try their hardest to avoid getting contacted than resolve any of your problems.
Experience with them screams Top and Mid-level mismanagement.
Do not be lured in by any promises and offers.
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