My husband and I stayed at this hotel during a 4 day trip to NYC to see some shows and eat good food. Everything about this hotel was average- nothing special, blah. We ate sliders and pizza at the hotel bar. The food was ok for bar food but the service was nothing special. Our waiter was obviously upset at his coworkers for some reason or other and took it out on us. We were constantly asked if we wanted to attend a time share presentation. There was no in-room coffee available in our room (so that you can make your own coffee as soon as you wake up). The lobby was bland and unattractive. The best thing I could say about the hotel was that it was in a great location and that's probably why it is so popular. If you are looking for a special place try the Sofitel or any of a number of small, boutique hotels that strive to make your stay memorable. You can find deals that make the room rates comparable.
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