My flight from PBI to RDU was delayed twice and was notified via emails, which was ok. Then the flight was cancelled. I found this out at the airport and was never sent an email or text. At the airport after waiting in a very long line for the one attendant, who told me she couldn't do rebooking, I would need to call customer service. I tried three times to reach customer service each time after being on hold for over 30 minutes I would be cut off! I never reached them and gave up! What a waste of time. And waste of money booking another flight at the last second!
airlines reviews