This is the worst hotel I have ever stayed in. We decided to have a base hotel due the size of L.A. No problems on check in, courtesy service, went to our room, nice size, the safe didn't work but the hotel said we could use the front desk safe so not a problem, Awoke in the morning, out all day, returned to the hotel, the room wasn;t cleaned, dirty towels etc, spoke to the front desk who after an hour sent a maid to the room. the following day, left the hotel, upon return, same thing, rooms still not cleaned and this was 9 the evening, spoke to the manager who apologised and gave us a credit on our bill of $100, that was fine, following day, returned to our room and thier was aletter thier saying that a $250 fine was on our bill because they had to deep clean the room as they thought we had smoked in our room, I was furious, spoke to the manager again who removed the fine and sent a bottle of wine to our room, beleive it or not, thier is more, then I got a fraud alert on my credit card as the marriot decided to take $800 from my card so I could pay for any extras, spoke to the front desk manager who was rude but told her that I was the customer and to put the money back and I would give them $200 as my bill was$171, I have never stayed at such a awful hotel, avoid it like the plague. the service is poor, the staff can't be bothered at all.
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