Ordered food, delivery driver had my food for 30 minutes, which resulted in my food being stone cold!! Delivery Drivers should not be aloud to deliver to pick up two order at the once and deliver to different places.
My food was also incorrect, I had ordered two double whopper burgers, and received two single whopper burgers.
When I had brought this to the delieroo team they had told me I was not eligible for any refund, I got put through to the manager, again I got nowhere with them!! No refund, just an apology which didn’t solve the problem at all!!
I would not order from them ever again and have now actually deleted my deliveroo account.
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