I know that Sheraton Hotels are supposed to be upscale but this one lacked some amenities that I wish I could have. My husband is a Starwood Preferred Member so we did get to enjoy the Club Lounge breakfast and cocktails at nice, which was the best part of the stay and very nice. The staff was all amazing and helpful.
However, the room was comfy but did not have a fridge or microwave. The Holiday Inn that we just stayed at off of Town Lake did have one and we had bought food. Instead we kept it in our garbage can/ice bucket. The bed was no more comfortable than the Holiday Inn. The closet/wardrobe was exactly the same. The bathrooms were the same. The location is close to downtown but there are hills and what seemed to be "a lot" of homeless people walking around. I only bring it up because we walked home at night and passed the shelter. I'm used to homeless people from living in Chicago but the lack of anyone else walking around made me uneasy at one point. We tried a different way to walk home on another night.
So, it's a Sheraton with valet service, but whoop-dee-doo. I'm sure there are equally nice if not better hotels in Austin.
The Fitness Center is nice but it had a weird smell which we guessed was from the pool but my husband, who has no sense of smell, even commented on it's rankness. We mentioned it to one of the staff to check into but haven't noticed a difference in two days.
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