After looking at the pictures on the website we were expecting sooooo much better!!! This was the first family vacation with all 7 of us and I thought I was just going to break down and cry the moment we walked in!
When we first walked in the rooms where so hot you immediately started sweating and smelly. The TV in the living room was gone and they did not know when it was going to be replaced.
I will list the Pros and Cons for this place:
Pros
-close to Sea World and downtown / Zoo
-Large rooms for a family of 7
-Quiet (for being next to the elevator)
-Pretty comfortable beds
-did not see any bugs like the other reviews
Cons
- AC did not cool the rooms even after being on for 4 hours (on high) straight, had to call the front office and get 2 fans so that we could sleep in there. Had to put my makeup on in the car because the room was to hot and all you would was sweat.
- No fan in the bathroom / very humid and the bath tub filled up when you took a shower and would take an hour to drain. -Stunk very badly (like a huge wet dog) and the carpet was always wet around the bathroom which made the smell even worse
-$225.00 a night for 3 nights (was a complete waste of money)
-Could never use the pool because of the time they close it (9pm)
-Was not a clean room when we walked in and things stuck to the end tables and you had to rip them off, destroying whatever it was
-the windows did not open so you could not get any fresh air
-the parking garge was horrible and you had to pay 5.00 a day, which they did not tell us until we checked out. I could not figure out why they charged for parking, it is not like there is a lot of things around there and they were trying to keep the garge for hotel guests only and there was no security down there. And there were low hanging pipes all over the garge and there were a couple that we almost hit with our mini van as the hung down so low.
-It would take years of renovations before this hotel would be up to code.
-refrig. did not work
-nasty and horrible furniture
-no door on the bedroom leading to the living room, had to change in the corner of the room where our 5 boys could not see me (no privacy at all )
-only 1 bathroom for 7 people, had to go to the lobby to use the bathroom if someone else was using the room bathroom
-no one asked us how our stay was when we check out or I would have given them and ear full. Just wanted to get out of there. We really should have left and went to another hotel!!!!!!!!!!!
-Was not comfortable to come back to after being at the zoo and Seaworld for 14 hours.
-Curtains had holes and cut marks in them
-Carpet was wet around the AC unit and it looked like it was going to fall out of the wall.
-Very few cable channels
-had to share the tv with the kids because the other room was missing one
Overall, this hotel is not worth any money and I would never stay here again no matter how much they fixed it up. I would not recommend this hotel to my worst enemy. This place really does need to be shut down and I might look into trying to get my money back ($764.00) based off of false advertising on their website. Nothing like their pictures and description and they never once told us are stated on their website that they were renovating. We tried to stay out of the room as much as possible!
DO NOT STAY HERE!!!!
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