When the return flight was changed to another time, I had the option to change the date/flight to a new one. And I tried to do this, in the process to change it seems it doesn’t work and I get no confirmation email of the change. But so I find out they make up a new email which I have to register with on airasia website or some bullshit! So the ticket was changed and when it was time to check in for this flight, I also didn’t see any email to my own email and I lost my flight. Customer service is only a robot, and no phone number to customers support picks up the phone.
airlines reviews