We go to Austin to see my daughter who is in college quite frequently. We always stay here at this La Quinta and have given this place lots of our hard earned money. After staying there this past Saturday night, we were shocked when we arrived home to discover we had bed bug bites all over! I have couned about 25 bites on my body - the worst being the 4 bites on my pinky finger. We called La Quinta to inform them of our problem and they did NOTHING except blame US for the bed bugs! YUP! That is right! They said we probably brought them to the hotel in our suitcase!! We explained how we did not even put our suitcases on the bed and we used the suitcase holder and a chair to hold our suitcases.
Now we know how La Quinta treats its customers. The customer is never right! Don't stay here unless you want bed bugs!
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