We spent one week at the Palmer House November 2012. The main lobby It is a spectacular masterpiece from an age gone by, it was immaculately maintained, a thing of beauty. We were assigned a room on the 16th floor; the room was spacious, actually huge. We had separate closets and two full separate bathrooms; this is without doubt the largest non-suite hotel room I had ever seen. The downside was that our room was on a smoking floor, though we were asked if that would be a problem, we did not anticipate the degree to which smoking from neighboring rooms would infiltrate, after the second night we begged to be moved.
We were reassigned to the 23rd floor, “The Executive Floor”, we were told this was an upgrade; however, the room was considerably smaller, without execration, about ½ the size of the previous room.
The Hotel has a lot of old world charm as it was built over a century ago, that unfortunately has its down side. Coming from Florida and being in the windy city in late November, I could feel the draft of cold air seeping through the windows and joints, a major drawback as opposed to conventional construction methods and materials, in short, it was drafty. Another beef I had with this establishment was the additional cost or toll for internet service, each device, $13 for moderate connectivity, $16 for high speed internet. Parking was also very expensive - $54.00 per night.
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