The staff with the last name Matsumoto (Korean: Kim) and her Supervisor (I forgot to get her name) who assisted us at SQ check-in counter at Haneda was extremely polite, precise and helpful. We were escorted through the express lane, immigration... till the First Class lounge. I have not experienced a special service like that from SQ at my home country in Singapore or any other part of the world where SIA fly to. Love the Japanese courtesy and service attitude!
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