We chose this hotel on location, and the fact it was described as a 'boutique' hotel. On the plus side, the location is excellent, just a short walk from Union Square and the Mason Street cable cars. On the downside, it's not like any boutique hotel we've stayed in before. The rooms are clean but fairly basic and not terribly well furnished. The ones over the street are also incredibly noisy, not helped by an air conditioning unit installed in such a way that the window could not close properly, rendering the double glazing virtually ineffective. We were originally given a room on the 3rd floor, which was so noisy we asked to move and ended up on the 11th floor which was slightly better. However, the check-in staff were helpful about moving rooms, and service from the front desk was good. On balance, not recommended - look for another hotel in the same area.
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