My flight was delayed, so it didn't make sense to check in before dinner with my favorite gal in Denver. I called the hotel to ask that they hold my room reservation because I would be checking in late. The lady begrudgingly agreed to hold my room reservation, but rudely asked, "Well, what time are you planning to check in?" I explained I would check in after I ate dinner, and she then snapped, "When will that be?" I explained it would be in about 2 hours.
In contrast to that rudeness, my late night check-in a few hours later was pleasant. But, any good feeling I had was quickly snuffed out when the elevator to get from the front desk to my room in the Tower Building was broken, and I had to drag me and bag across the street, navigate the maze of the convention area to the elevator up to my room.
The room was fine, but I note that the bedsheets looked wrinkled like someone left it sitting in the dryer for too long. The bathroom was horrible because the showerhead was broken. Half of the water would come out of the spout and the other half came out of the shower head, which meant a depressing, low pressure shower.
hotel reviews