The Hotel Havana is an interesting hotel with great potential. My husband and I prefer local hotels and chose this one for a weekend in San Antonio (SA). We booked a promotion that included a suite, late check out, breakfast, two Mojitos, and champagne & chocolate. The bar did not open until 5pm, which was too late as we had another engagement. We never received the champagne and chocolates, even though we paid for this promotion for two days. Most importantly, my call to the manager was never returned, although the front desk staff seemed quite apologetic. We are frequent visitors to SA and have plans at a different hotel for early May.
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