Excellent company very fast to respond to issues had a openreach engineer out within 24 hours to fix a speed drop issue on a SATURDAY issue now looks to be fixed but will wait until 10 day training is completed and to top it all BT gave me £20 goodwill gesture due to inconvenience so this will pay my next bill as I am on the home essentials superfast tariff for people on universal credit, esa or income support plus I get free unlimited calls from the landline and comes with free mcafee antivirus for upto 15 devices so giving further savings and no need to buy it anymore so the conclusion is BT really stands out as its the only company at present to do a social tariff to get the superfast of up to 80mbps with unlimited calls not to mention in my experience exceptional customer service so to anyone on the benefits listed and you want to save money please join this is a very good initiative BT are doing for low income customers and they really do deserve a thank you.
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