Second time staying at the Manchester which I booked through priceline. The room I was first taken to on the first visit had huge black stains on the carpet, the drapes are ripped and torn and the room smelled. I was moved to a new room which all they have are double beds in almost all rooms, they look like twin beds.
The service is slow, the hallway temparture is about 50 degrees, why they pay so much to refrigerate the hallway instead of upgrading their low end worn and outdated furniture?
The pool is understaffed and takes so long to even get a drink.
I do not blame the staff, it is management that understaffs and does not want to have a hotel that matches the location and star rating.
Second visit my credit card was over used for what reason?? Management does not care, oh well!
Again I enjoyed the twin beds, no larger beds available. Again the sheer curtains were damaged and torn the outer curtains were off and hanging loose, the mirrors had hand prints, the tub filled with long black hair! Digusting!
Even at the Priceline price I paid, i felt I overpaid to stay at this hotel, I they can offer is a view! I will not bid in San Diego downtown again to avoid this hotel! I waited 45 minutes for a bellman, finally carried my own bags, Horrible service, horrible attitiude and definitely a hotel to avoid at all cost!
A great hotel is the Omni, far nicer and that is where I will be staying the next time!!!
hotel reviews