Flight was cancelled not Ryanair's fault it was French air traffic control - however, at the airport no one from Ryanair cared one bit, not one helpful staff member, I was sent from one desk to another no staff member had a clue what to do in event a flight was cancelled. Getting a refund was made very hard but I didn’t give up, now I have a problem getting a simple email to verify my flight was cancelled, I need this for insurance claim for other expenses like car parking etc. Ryanair do not care one bit, I spoken to them on chat the staff are totally useless asking questions that are so irrelevant, then they send links that are also of no use, they are the worst customer service I’ve ever dealt with in my life. I’ve flown with them for decades but never again I’d rather walk! Absolutely useless every last one of them, I’ve sent about 30 emails and every time asked for a simple email saying my flight was cancelled they can’t seem to be able to do it. Worlds worst company avoid at all costs.
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