We stayed at this hotel for three nights to watch the high school state track meet. We chose this hotel because it is walking distance to Mike Myers stadium at UT. With three teenagers staying with us, we were looking forward to the emenities to keep our teens busy in the evenings. To our disapointment, the swimming pool was closed during our stay, the 'pay preview' movie selection was inoperable and the Wi-Fi in our room wasn't working. It was frusterating for us and our three teens that the couldn't watch movies, get on the internet or swim. They were bored to tears in the evening and after long hot days we would have enjoyed some peace and quiet in our room while the kids stayed preoccupied.
My parents stayed in the room next door to us and their tv didn't work.
I did make a complaint to the front desk and they did offer to remove a one night charge from our bill. This was greatly appreciated but honestly, we would not have chosen this hotel if we would have known that we wouldn't have had movies, internet or a swimming pool. We had to use the lobby computer to access information during our stay, at a per minute rate. Our son just moved to Austin for the next four years and we will be looking for another hotel to call our 'home away from home'. At a rate of $180 per night, I hope this location is able to step up to the standards of Double Tree or they will need to change their name.
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