On January 3rd, my flight with Etihad Airways from Brussels to Abu Dhabi was extremely uncomfortable. Boarding process at Brussels Airport was extremely disorganised as no one paid attention to the boarding announcements as it was a full flight. The flight was not peaceful at all, as most children kept screaming and crying on the flight and I couldn't get any sleep at all. My tray table was broken, they never served any good food on the flight, it felt like a low cost carrier like Scoot, AirAsia, others. Etihad Airways has atrocious service, rude flight attendants, poor communication, not impressed. Lots of room for improvement!
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