New York to Osaka via Seoul. I like Asiana Airlines in general; their planes are new and they provide reliable service. They don't always give a professional impression, but I think they still provide a high level service. I was disappointed this time as they did not load my luggage, and I had to spend three days without it. They acted as if they bore no blame at all. I hope they improve customer service to the same level as their other aspects.
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