I feel bad for writing this review, because the manager seemed very nice, and after hearing my complaints, she took $50 off our bill. But I still want to warn other travelers. I actually picked this hotel by reading the other reviews here on TripAdvisor and they sounded just fine. That was not our experience. We booked the room directly from their phone number, and asked for a rollaway bed. But when we arrived late at night, we were told no rollaway could be put in a double room--fire hazard. So one of our kids slept on the floor. The carpet was dirty, and the 3rd floor hallway looked like it hadn't been vacuumed in days. Next day they offered us a suite @ same price, but when we moved all our stuff there, it was a SMOKING room, and it just reeked. Plus the floors and bathroom were really dirty. Our socks turned black just walking from the bed to the bathroom, and we found things that hadn't been vacuumed, like wrappers and a bobby pin. When we opened the rollaway bed, a dirty sock fell out! My son left a large book inside a pillow case, and it wasn't found by housekeeping for days. Makes you wonder how often they change the pillowcases...? And finally, I think this hotel won the "Ugliest Rugs" award.
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