Avoid Bt at all costs. My phone has been down for 6 weeks and still not fixed . When I told them I was leaving because the service was not fit for purpose I got threatened with a fine . Customer service is a disgrace . One of the call she tried to tell me that maybe there are to many cars on the road and that may be causing my fault. I think an email and a phone call to the ombudsman are needed. Avoid bt. They don’t even wear balaclavas
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