I did not enjoy staying here. The overall rating says it all. I'm just going to list some information about my stay (during a conference).
Important good things:
- Decent value for money.
- Excellent location.
- Several options for rooms, food, and other things.
Nice little things:
-There are always several taxis available from the doors.
-I like the toothpaste they provide.
-Good furniture and beds in rooms.
-Pretty good bathrooms.
-The 24 hour fitness centre is OK
Frustrating problems:
-The first room I tried (which I assume is the same as all rooms in the category) had double beds despite the "2 queens" category name. The staff first said that the beds were "just smaller queens".
- Bad housekeeping. There was dust everywhere, dirt on the floor in the corners of the room, and pieces of trash behind the curtains. I actually had to stay in the room and supervise the cleaners just to make sure the job was done correctly. Every day I had to request additional shampoo, glasses, and towels because housekeeping didn't replace them.
- Poor water pressure.
- Overpriced wifi. I had to argue with the manager for over 10 minutes to get free wifi.
Little problems:
- No fridges in rooms.
- Stetson's steakhouse was not good value for money. The atmosphere and service were not what I expect from a restaurant in Stetson's price range.
- No pool.
Overall, I was not impressed.
hotel reviews