First experience flying Cathay Airlines and I will never return. The only airline that I am aware of that offers "0" points for miles earned while booking economy. Not only that, but once booked, cannot upgrade at any cost to a higher class cabin. Cannot use miles to upgrade seating class. One would think that paying over 1400 dollars and booking direct the airline would accommodate requests especially if seats were available and the customer offered to pay for the upgrade. But not with this airline. The staff both in flight and ground level were the most unprofessional encountered with an airline. The inflight crew found it most appealing to joke and banter amongst themselves rather than attend to passengers. The ground staff cold, not accommodating, and rude to the upmost degree.
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