This was my first stay at the Hotel Kabuki, we booked 2 rooms (1 for my immediate family and 1 for my parents) and though I loved the location and thought the rooms were decent I must say that this was the most uncomfortable hotel stay I have ever had!
On the first day we checked in I began having asthma attacks and allergies. We spent time unpacking and getting settled in both rooms and I was unsure why I was having an outbreak of symptoms. Upon leaving the rooms a few hours later we heard loud barking from a room down the hall. I was surprised, to say the least, as I had no reason to believe that I had booked a room in a pet hotel!
I went to the lobby to inquire and was informed that, indeed, the Hotel Kabuki (and all hotels in the Joi de Vivre chain) are a pet friendly. Though I can appreciate a hotel which allows pets, I was amazed to learn that then EVERY room in the hotel is a pet friendly room. There is no block of rooms set aside for those with allergies AND no reference to the pet friendliness when booking. Luckily, I found that my room caused a bit less distress than my parents room so for the remainder of the stay we tried to be out as much as possible, and when in the rooms I was stuck in my own room (sucking on my inhaler and trying not to touch anything).
Overall, I was really disappointed with the response from the hotel, which was not much more than an "oh well, sorry" and I definitely will not be returning!
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