This place is generally a good place to stay, the rooms are comfortable and it's close to the strip. It's very family friendly and have activities all day everyday for people of all ages. That being said I do have a long list if complaints.\n\nThe staff here is overly rude and unprofessional. I'm not talking about pushy sales men I'm talking about front desk and activity center staff. I was painting ceramics with my daughter and the girl running the activity had rap music playing in the craft room. Now I'm not saying rap music is bad but I would prefer my 4 year didn't have to listen to lil Wayne...\n\nThe resort has an on site \"Starbucks\" but you better get there early because it's only open for about 4 hours a day and they only serve hot coffee, I'm sorry but I don't want hot coffee during my July vacation when it's 105 outside. \n\nThere's a bellhop desk outside, but there's never anyone at it. You have to drive up to the front, get out of your car and hunt someone down before you can get help with your bags. \n\nParking in the parking garages is tight, and no one regulates it. People don't park in between the lines and nothing is done about it.\n\nThey have a new \"movie theater\" by the activity center but the projection screen is smaller than the TVs in my house. They have the dates and times for movies set up a month in advance and they say if you are late they won't let you in, that's not true so don't both showing up on time. If you do you will just be interrupted by the late people that they let in. \n\nOur dishwasher was useless and the bottom of our fridge filled up with water/ice every few days. \n\nThe rooms that face the pool are nice and you don't get any noise from the pool but if you have a room facing Harmon Ave you will constantly hear road noise, the view of the strip and the new high roller almost make it worth it. \n\nDon't even get my started on the WiFi. It's horrible. It goes out for hours and the hotel can't help you with it because it's through AT&T.
places reviews