The Hyatt Manchester in San Diego is probably above average level. I was very upset because they advertise that if you go to the ball game and the San Diego Padres win through a "grand slam" (home run) one would get 50% off the grand total. This was my case (Friday 16 of April 2010) and it was even shown with big fire works in the Ballpark monitor!
For my surprise, they told me at the reception desk that it would apply on my next stay! I told the manager in charge that I felt cheated and that they had done a great job in loosing a customer and that I would do any effort possible NOT to recommend their facilities (most probably they do not care a bit).
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