This hotel is in a neat part of town - but be aware that downtown Dallas is rough. The design is extremely modern and open. The parking is in an open lot, so don't expect valet. However, this is a nice perk if you like to come and go a lot. There was not a single person working the front desk over 25. They were all perfectly capable people, but just really lacked the experience that comes with good customer service. Very scattered. Same goes for the bartender. After waiting quite awhile when the place was virtually empty, the bartender took my order (I ordered two beers and two wines), filled my two beers, and then took and filled another person's order while I waited for the remainder of mine. Oh, and it was all served in plastic cups. The room is small, but efficiently laid out. If you are looking for any level of bathroom privacy, you will not find it here as the walls are paper thin and do not go all the way to the ceiling, and the shower has a frosted glass wall that leads to the bedroom area. Yes, you can see (and hear) everything. Our AC was not working in our first room, and we were quickly moved to another room with a working AC. The pool deck is gorgeous, but gets sun from 8:30 to 10:30 am as it is on the wrong side of the building. Dallas is in the middle of a record heat wave (over 100 degrees for the past two months everyday) and the pool was way too cold because it is in the shade all day. Lastly, the clientele - what a bunch of weirdos. Granted, this has nothing to do with the hotel quality or service, but this place attracts weirdos. I suppose if you have a really trendy hotel in a downtown urban area that is priced pretty reasonably, you're going to get weirdos. Really loud, drunk weirdos, who stay up late and come home at 4 a.m. and scream in the hall. We experienced this both nights we were there.
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