I was looking for a hotel in NYC for a long weekend, and the TripAdvisor reviews had me look at Hotel Chandler. Lots of good reviews, available at the right time, an excellent price - sold!
The hotel was as advertised - my room looked exactly like the pictures, and was clean and pleasant. The carpeting was fraying a little at the door to the bathroom, but not enough to trip anyone. The bed was comfortable and the shower amenities were great. The staff was uniformly pleasant, prompt and helpful.
I ate breakfast in the "dining room" one day. I was unimpressed. Coffee, fruit salad (old, as the strawberries were broken down), hard-boiled eggs, and slightly stale croissants. It was still edible, if I was at home. For $15 in a restaurant, I expected better.
I had requested a quieter room if one was available, and paid extra for one with a view. I did get a quiet room (well, except for the loud noises of the couple next door enjoying themselves) but my view was of an inner, bricked off courtyard. No river, no Empire State Building.
I got a perfectly pleasant, clean room. The hotel was nice. The location was fine. It was simply not the glowing experience I expected based on other TripAdvisor recommendations.
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