Stayed for a week with spouse while on vacation
PROS:
* great location, center Midtown, walking distance to 5th ave, many restaurants, stores, museums
* affordable price compared to other Midtown hotels
* very friendly staff at the front desk
* lots of TV channels to select from
* free wi-fi, although sometimes spotty
* one complimentary cocktail at the bar downstairs
* big fast elevators
* had several windows in the room even though it was tiny
* safe in the room
* free internet access in the lobby (via iPads)
CONS:
* super tiny room, can only stow about 2 mid to small size suitcases under the double bed
* transparent door/wall to the bathroom, you can pretty much see everything... not sure why the entire glass was not frosted
* room service is inconsistent... some days we got new towels, other days we didn't.. one day all of our unused shampoos/soaps were taken away and not replaced... bring your own toiletries
* no ice machine, although we were able to get some ice at the bar downstairs for free
* heating was super loud when it kicked in.. would recommend having it turned off at night - the building was warm enough in late November to keep the heat through the night
TIPS:
* parking is at the ICON garage off 3rd Ave between 37th and 38th... $25 per vehicle, $40 for oversized (SUV's) with hotel stamped ticket
* cocktails somewhat expensive at the bar - walk to Lexington for other options
* reservations are held until 11pm otherwise call to ensure you still have a room
* lots of good tourist info at the front desk - maps, directions, airport shuttle reservations
hotel reviews