I've stayed at the Benjamin on numerous occasions, but over the last year it has slipped. What was once a well above average hotel seems to be slipping into the average category. On my recent stay I reserved a Deluxe studio which turned out to be a small room with no easy chair with a heating/air conditioning unit right next to the head of the bed. No way could I sleep at night with it running. In the morning my requested paper had not been delivered. While a small deal, its just part of the "slippage". I was smart to take the Beyond Breakfast deal which provided a full breakfast for two for only about $10-$15 more tax and gratuity included. It was a very good deal given the prices in the restaurant where for two it would have been $60. The problem was that service in the restaurant was poor (almost surly) and despite the restaurant being almost empty they seated a party of four so close to us that they almost sat in our laps. It was ridiculous.
I've always liked the Benjamin but its time to move on and find another hotel that is what the Benjamin once was.
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