It's hard to add more to all these great descriptions. The Westin Kierland is a five-star property with attention to every detail/. The service is phenomenal, the food is great and the grounds are breathtaking.\n\nOf course, you get what you pay for. This isn't a budget hotel. Plan accordingly.\n\nA couple of things prevented this from being a five-star experience:\n(1) My room wouldn't cool off. Yes, I know it's Arizona in July, but no matter how low I set my thermostat, the room never got below 74. It was chilly in the hallway, but it never cooled off in my room.\n(2) Have you ever seen \"The Shining\"? Getting to my room required a twn-minute hike, and it reminded me of scenes from that movie. I would begin by getting off the elevator and following a seemingly-endless corridor. Then I had to make a left (not the right!) followed by another right and a left, to be greeted by another super-long corridor. At the end of that one, I had to go right, then left, then right again down a shorter corridor. It got to the point where I had to plan my day around making the dreaded trek to my room.
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