Our recent stay at The Dupont Circle hotel definitely contributed to how fantastic it was to be in DC for the holiday. We arrived late and tired to the hotel and were greeted by a very friendly front desk staff member who helped us get to our room as soon as possible....unfortunately, because a very severe storm had come through the DC area the night before and many were without power outside of the district the hotel was booked solid and our original request for a room with 2 double beds was not available. The staff member upgraded us to a suite with a large bed and promised that the next day we would be moved to another room with two beds - this was only a small inconvienience since we were 2 adults and an 11 yr old child who could easily sleep in a king sized bed for a night. We were also given breakfast coupons for the inconvenience - a great customer service effort on behalf of the hotel. Our room was very modern and beautiful and overlooked the circle with a great big tree providing shade. The bed was AWESOME and we slept comfortably throught night. The bathrooms were very clean. The purpose of our trip was to take our 11yr old to see all the great sites in DC and this hotel was perfectly located close by to all of the main tourist locations. The Dupont Circle station is about a 3 min walk from the hotel. There are lots of little shops to eat at around the hotel as well. The only reason why I did not give this hotel a 5 start rating is because we were never moved to our room with the double bed and although we very much liked our room, we were promised to move. We visited the front desk twice to see about the new accomodations and both times we were told it would be escalated but we never heard back from anyone. It wasnt until we were checking out that we finally saw the same person who checked us in and he asked why were never moved and apologized that nothing was done. Otherwise this would have been a 5 star stay for me.
hotel reviews