The worst airline I have flown with, ground staff at Frankfurt are rude and icy beyond belief. The aggressive woman at the gate (Frankfurt) was refusing to allow me to go to the toilet, when I pointed out they had not provided toilets and that I needed to go she reluctantly agreed but snarled that she would unload me if the bus arrived. On my return she threw my ticket at me - the bus arrived 30 minutes later! I have flown twice to Anchorage with them, Cabin crew give the impression they do not want to be there, if you do see a smile it appears forced and fake, it’s as if they resent doing their job. Food was just about edible, pasta tubes with a sauce on both legs. No water for first two hours on return flight and no ability to purchase water after security at Anchorage North terminal. All entertainment has to be paid for. Check in is at ANC south terminal, departure is from the north terminal, of course Condor do not tell anyone this so people wandering the terminal looking lost. Check in staff at Anchorage were pleasant enough - they are not Condor staff. This airline could learn a lot from the likes of Virgin on employing the right type of staff. I wish there was another airline that flew direct to Anchorage that is as cheap as Condor, until then we will have to suck it up with these rude and miserable people.
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