We needed a place to stay last minute and found this hotel on travelocity. New York hotels can be quite expensive. Since we are rarely in the room during our trips to New York I wanted to find a place within walking distance of action, subway and good restos. The reviews were very good. For a hotel that i had never heard of before, the beds were new. The rooms were very clean and updated and being near Time square was great. My only issue was that I found one the concierge's not really that pleasant. Upon arrival the 1st concierge was great but another guy (asian descent) took over and i just found him to be rude. Interestingly enough he would answer my questions but without much detail. While standing there waiting I found his interaction with others to be quite condescending and I kept thinking that maybe he was having a bad day but it continued for the next 2 days. A person like this should not be doing a job which requires him to interact with people. He is not good at it. Lastly, great location as we saw a play on broadway and had easy access to walk and tour etc. I would come back here if the price was right again. Check in was great. i did not like being near the elevator and the people at the front desk wre very polite and changed our room. NB: my service rating would have been great had it not been for that 1 guy at the concierge.
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