This was my first time flying with Aegean, and my experience was anything but pleasant. Starting from when I checked-in at the counter, I have an SA Gold member where I get 20kg of free luggage, but the staff there says I have to pay another 45 Eur even though it should be free, and I explained that I have SA Gold and it should be free because I had a return ticket and I got 20kg free but the staff didn't care but tore the baggage tag in front of me and told me to go to the ticket agent at the airport, luckily the agent helped me a little bit to help me input manually, even though my status was still valid instead will be extended until next year. The second problem was when I was about to board in Athens, when it was my turn they stopped me and asked for a Moroccan visa or residence permit, I said my passport didn't need a visa to Morocco for up to 3 months and I even gave him a look at the Moroccan visa policy and he really didn't care.
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