I stayed here for 3 nights this week. Check-in was fine, I arrived on a rainy evening and was cheerfully greeted by Barbara. I was assigned a room on the 5th floor - I stayed here last year during the same time & had a higher (my preference, as noted on my reservation) floor, but I went on up to the 5th. Upon entry, I was dismayed to see I was in a connecting room. Still - I did not ask for another room - entirely my fault, but I was exhausted from a long day of travel & work.
Went down to unload the car & no luggage carts were available. When walking outside, immediately when the door opens, you are hit in the face with cigarette smoke. There are benches and ashtrays immediately outside the doors. Disgusting. Being that it was a downpour, several smokers were congregated under the entry. This was repeated all 3 nights/mornings.
After 2 trips down to unload luggage, etc., go up to my room at around 8:00 to settle in. My neighbors arrive around 9:30 ish. I don't know if it was the fact that it was a connecting room, but I could here their voices, tv, cell phones ringing, etc. I had to put my a/c on really low to make sure it ran most of the night to drown out the noise from the connecting room. (I always travel and sleep with earplugs, too, as I am a very light sleeper)
Bathroom tub/toilet area is painfully small. I am not even a big person, and it was unacceptable. You have to move the floor mat to shut the door. Upon finishing the shower, move the mat to open the door. I put on socks after my shower, because I am very cold natured. Upon waking in the morning and changing, I realize the bottom of my white socks are dirty!! Gross! They need to shampoo and/or replace the carpet. It looked clean, but obviously wasn't.
My main issues & the reason I will not be returning to this location - why ask preferences on Marriott Rewards if those requests are not met? If you see I am traveling on business do NOT place me in a connecting room! Adding to this - the doors to the rooms SLAM HARD. You will hear every door shut unless you have your a/c going or TV on loudly. Rooms are not even a little sound proof. Elevators sound like they are on their last leg. I won't mention the crickets chirping, because I would have rather heard the cricket invasion than my neighbors.
I tipped the maid every day and she took great care of my room. This property is just OK, but not up to Marriott standards.
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