One of the dirtiest hotels I have ever stayed in. The carpet in the hallways had fur balls of hair and carpet fibers as if they hadn't been vacuumed in weeks. The shelves in the closet had piles of dirt, not just a layer of dust, but lots of dirt as if holes had been drilled in the wall and then nobody bothered to cleanup afterwards (but there weren't any signs of holes in the wall). I asked at the front desk to have it cleaned - nothing happened!
However, once the manager saw this review he sincerely apologized for the condition of the hotel and the staff. He even went so far as to refund part of the cost of my stay. So, even though the hotel was in a messy state during my stay, it seems as if the manager has a goal to change that. Future reviews here will tell.
Also, do not take a hotel on O'Farrell street west of the Hilton (I think that is Taylor). The sidewalks and area are filthy. Closer towards Union Square and further north, like on Geary and Post looked to be a lot better.
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