We flew economy from London to Bali, via Singapore. Was really excited to experience the first class rating this airline holds.
Very disappointed. Cramped, slow, poor service, left with meal trays on our laps for far to long and no eyemasks available when we asked. Nothing extra for comfort except a blanket and small pillow. Had to ask for a second drink with our meal, food was not to our taste at all. Very asian orientated, chicken curry and seafood for breakfast! Left in almost total darkness for 10 hours on a night flight, even though people were awake, due to time difference.
Special dietary passengers were fed and watered long before other passengers.
Seemed as if any little extras that make a flight special were not forthcoming, or that the focus was on the more expensive, first and business class seats and economy passengers were just there to fill up the gaps!
Not over friendly cabin staff.
Proberly find a better airline, cheaper. Had much nicer experiences with other large airlines.
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