We booked Hotel Monaco for our 5 year anniversary weekend in Baltimore. Upon arrival, we were greeted at the front door by very friendly staff who helped us unload our car onto a luggage cart. We were led into the building and up to the next floor where the front desk/check in is (I did find it odd that you had to go up a floor to check in). Check in was smooth and easy and they even gave our 10 month old son a book and a game from a treasure chest. We booked a King room and brought our sons pack n play and had plenty of room to set it up. The room was spacious, clean, and pleasant. The bed was so comfortable, had clean white linens, and very comfortable pillows. We found a bottle of champagne in our room (for our anniversary) which was very kind! They also offer a nightly free wine hour in the lobby living room, which is a nice bonus!
The only "problem" we had while staying here was that our television did not work. We called the front desk and they sent someone up right away. However, they were unable to fix it and said they would have to come back the next day. Typically, we dont care about TV, but having a baby with us, we had to go to the room much earlier than normal to put him to bed. They offered us "free breakfast" which turned out to be a voucher for free coffee and a pastry which in my opinion is not breakfast. Oh well. They did fix the TV the next day as promised.
Overall, I think this is a great hotel with a very helpful and friendly staff. We had a pleasant stay and would return again!!
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