I was transferred by EE to BT
I can say this is the worse broadband company ever .,..,the customer service is even worse, I have being having this problem with my broadband for a month now, they will send engineer if that engineer decided to turn as sometime they don’t even turn up to the appointment..,I took a lot days of work and the next day the problem will start again.
I went over 7 days without internet and nothing was done . I tried to leave the company to another broadband just to be told I have to pay for cancellation fee for a problem I didn’t cause. They are rude and will send me to different colleagues just to drop the phone on me as no one want solve the problem …and being accuse of told am lying. Am still having this problem till date… calling them is also horrible you wait on the phone for over 30 min. Please don’t use BT broadband run run ….
To make matters worse I wa told am having problems because am paying less for my broadband but With EE I was paying the same amount and I never had any problem , how can I trust you and grantee if I pay more my internet will not act yhe same.
The different they asking me to pay is only £2 which am not bothered to pay but I don’t trust this company that my broadband will work . Bad bad broadband
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