I came with a school group to this hotel to see the armory show. The hotel is nice, the rooms were clean although worn. The location was fantastic, but the customer service was terrible. I have not stayed at a place that had workers as rude as here. No one knew what was going on, none of them were willing to help much. They were just incredibly rude and acted like anything we needed (which was not much at all) was a complete waste of their time and small amount of energy needed.
You had to pay if you wanted internet access and parking at their special rate was $43 a day, which I was glad we called ahead because we parked at Seacaucus Junction, NJ and rode the train in for $18/day.
I will not stay here again unless I have too.
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