My husband, my mother, and I stayed at this hotel for five nights in January through February, 2008.
Having read the reviews, I was prepared for this hotel's shortcomings - small rooms, small bathroom, crowded breakfast room on some mornings. However, the hotel staff was friendly and helpful. Housekeeping kept our room neat and clean, and brought more towels than we needed on the one day that we were shorted. The continental breakfast offered plenty and variety, decent coffee, and a clean dining area. The only problems arose when guests acted like total pigs (example: throwing used creamer containers back in the iced bowl they were offered in).
And, the most important reason to stay here: the location. We were able to walk to Central Park (1 block west), Lincoln Center, and many restaurants. The 72nd street subway hub took us to the theater district. We easily caught a cab to Brooklyn.
We did have one major problem with dishonesty. Be sure to ask for a print-out of your final hotel bill, even if you pay on-line. During our stay, two long distance calls to Florida were billed to our room account. We would not have known about this, except that the phone bill showed up as a separate charge on our credit card bill. Since we used our cell phones exclusively, this was obviously a fraudulent charge. When I called the hotel, the manager apologized and immediately credited our account for the amount of the calls. Still, I wish this had not happened.
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