No customer service, battle to get a refund caused through their own failure. My ticket conditions include changing the flight before and even after the flight. Made me comfortable during COVID 19 in Jan 2022 in case I do get stuck. And it happened, I was calm as I can just change my flights with no extra cost. Well, what I didn't expect was that the website shows a constant error, and didn't allow any booking changes. So ended up flying with Emirates and all I get from Finnair, AUD 118 as a refund for my flight back to Australia, which I couldn't take due to their technical issues. Great having the customer paying for their failures.
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