Poor service which keeps dropping out. Customer service is shocking, only conversation I've achieved with them they attempted an upsell...no shame. Constant response online/on email is 'nothing wrong, turn everything off and back on' with some self satisfied 'so happy to have assisted you valued customer'
Avoid VM, can't wait for contract to end, unfortunate I'm not very far into it!
Now 5 phone calls and days later, still same problem, same 'troubleshooting' solution that does not work...lies.
A 'personal' email that says they understand how important the Internet service is during this pandemic...might want to update that insincere nonsense!!
Every day just get angrier and more let down, response below, by the way, waste of time, clearly pre-written and a waste of time.
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