We booked La Hacienda for a convention in Seattle that my boyfriend and I were attending. Upon arrival at the front desk, we were told that we would have clean towels every morning, free continental breakfast & spacious cleanly rooms to dwell in. Everything was exactly the opposite! The bathroom was filthy, the room stunk of cigarettes, loud noises at night from rowdy truck drives staying there, cigarette holes in the sheets & furniture, the bathroom door had a huge hole through it that looked as if someone punched it, the shower was so gross I refused to shower in it the whole stay. And to top it off, I checked my credit card statement upon arrival home to realize they had DOUBLE CHARGED me for my stay. It has been a hassle solving that issue itself. Would never stay there again
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