This place is a disaster. Keep away.
The wifi did not work when I arrived. I talked to a neighbor who told me he also had no wifi and that it was regularly broken. I went to the front desk and was told it was not their policy to try to fix it but that I should phone their internet company. I was tired and said I was going for dinner and that since the problem was obviously affecting many people and not myself alone they should take care of it.
When I returned, nothing had been done. I did phone the hotel's internet company and after
a lot of holding they remotely fixed the problem, at least for the time being.
Next horror: I went to bed and discovered there was no top sheet on the bed, just an undersheet and blanket on top. It was too late to find anyone. Next morning I asked if it was some odd Texas custom to only use one bedsheet and was told it was a mistake by housekeeping.
I was extremely tired by that point because the building construction is so poor that you hear thumping sounds when the people in the room above you move around. It was my misfortune that the people in the room above me got up at 4:30 am and were moving around for the next hour during which I could not sleep.
This is an airport hotel and I asked if I could be taken to the airport after I checked out, and was told that the shuttle driver was not going to turn up until 12 noon. As my flight was well before that, I ended up walking.
The problems aren't just building construction: They are about poor management that doesn't care about their customers. Otherwise, why would there be internet problems week after week; why would beds be made improperly; and why would there be no airport shuttle in the morning when people typically checking out need to get flights?
The message this company is sending their guests is to stay someplace else. That's my strong advice to you!
hotel reviews