I'd rate a zero i bought my son a fridge freezer for his new home and its packed up. He called and had to wait a week n a half for engineer, as I've seen on earlier review, he got a call on the morning to cancel, engineer was sick. Engineer came following day, he cut pipes and added pipes which butt out, I don't understand why they wasn't put inside the back as there is space for that. He left his number for my son to contact him if job hadn't worked. Clearly not! Said he would come the following Monday, No show! My son called again and now has to wait till 17th. I myself have been in touch too, as I purchased the item. Along with insurance, my son lost all his freezer food, and is now living by the day for food which costs more, he lost 3 days work already and again will on 17th. I am absolutely disgusted with this service, this has cost him the price of a new fridge freezer and more. Its still under warranty and is insured, whats the point if the service isn't there? Unprofessional!!!
company reviews