Let me first start by saying I NEVER write hotel reviews nor am I fussy over such little things that typically bothers most people. This should at least separate my review from other reviewers who just like to complain over nothing. BOOK ANOTHER HOTEL if you're thinking about considering this hotel, these positive reviews are misleading.
Was here on business with some colleagues and stayed her for a night. Worst customer service and disgusting bathtubs.After a long night of work, I come back to my hotel room to take a shower so I can get to sleep and work the next morning. Long behold, disgusting hair in my bathtub among other things and on the bathroom floor. I called the operator several times to connect me to front desk, and at least 5 times, no answer. I go down to the front desk, no one there....a 1 star hotel would at least have someone to take care of this. I skip my shower, and immediately check out the next day along with my other 2 co-workers. I called customer service 2 days later, discuss with my issue, and they only offer to refund my internet service?! I ask to speak to a manager and the employee told me I would get an email or a phone call to follow. Of course I don't hear back and I had to email them several days later instead (anybody see their consistency with customer service yet?). I get a call finally and an email back saying they would refund only my gym pass/internet? I paid for a hotel room to sleep and use it's bathroom, it's not too hard to screw that up. I'm not asking for 5 star service, but at least a clean bathroom and some decent customer service.
Not sure how this hotel got such good reviews, they must have hired a third party to provide all these positive reviews and I can't find it remotely possible that it truly reflects the quality of this hotel. I will be sure to let my company know to never allow any employee to ever stay at this hotel again or give them any business going forward.
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