unbelievable customer service. My wife had been with them for 15 years then when she phoned to discuss a new contract they lied to her and as she was in a hurry they conned her into a garbage tariff. Been trying to get them on the phone cant get through, use the chat facility and they pass you from department to department. No loyalty and no reason to stay with them. I am with O2 and have been for 20 years they are much better and actually respect their customers.
they do not have a clue how to complete simple tasks so bounce you to another department. They try to fool you and state you cant transfer your number to another company, they dont match deals or even provide the ones they advertise on their website. Shambles you can see why so many people have put so low reviews
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