Check in was a breeze. However, I forgot my usual schpeel...not near the elevator, no adjoining rooms...ugh...It was not near the elevators, but there was an adjoining room. I thought okay we will try this it was at the end of the hall, big hotel, what's the chances of having a noisy neighbor? Headed to bed around 10:30 and the guest next door arrived. Sounded like a bunch of young women since they kept laughing loud and often. However, they quieted down about 1/2 hour later...which was acceptable. The next night however was a different story. They arrived around midnight and sounded like they put a movie on and kept laughing (very loudly) every couple of mintues...put a call into security around 12:30 since this kept up...I did not hear security knock on their door and the sounds did not stop...Called again after 1:00am and asked if they sent someone since the noise level did not stop. They apologized and sent security this time (since I could hear them talking in the hall) and it quietened down around 1:30am. We had to get up early to drive home, so needless to say no sleep that night. We were also on the 16th floor with the *L* just located to the side of the hotel and you could hear it go by every 3 min. Which wasn't that much distraction for sleeping, it just sounded like an airplane going by but it was hard to get used to since I'm such a light sleeper.
Back to the hotel. Excellent location. Beautiful bar/lobby area. Friendly staff. Parking cost was extreme $42 per day (2 days), but we had a really good deal on priceline.com so we didn't mind paying the costs. The room was very nice, a little dated, but the king bed was awesome. Very comfortable, sheets and the 5 pillows were awesome. I am very particular and they passed the test. The bathroom was very small, basically no counter room, shower drained slowly, but the towels were very nice. Desk area/sitting area with a 40in? flat screen tv this area made the room not seem crowed at all with lots of room to move around. We had requested a refrigerator to store my husbands insulin which we received, but upon check out there was a $40 charge (we have NEVER been charged for medical purposes). I called the front desk and they were more than willing to waive the charge and apologized for this.
So beware of adjoining rooms. I did find the hotel very noisy as we walked back and forth to our room you could hear others in their room. I don't usually notice that much when we've stayed at other hotels, but the racket seemed to be quite noticeable and we didn't have 'that' long of a walk to the elevator.
All in all good stay. Would I stay here again? Maybe, but I would definately make sure 'no adjoining room' and away from the "L".
hotel reviews