The Century Plaza is a nice looking hotel in the public areas, has a very polite and caring staff but the guest rooms are a little well-worn. I was especially not impressed with the bathroom where the grout was worn away in many places and it just looked dingier than I expect from an upscale hotel. If I was at a $100 a night hotel, I'd have no issue but for these prices, everything ought to be perfect! On the other hand, I did receive an e-mail during my stay from a manager asking if everything was up to my expectations and if I had any issues. I've never had a hotel do that and that was a nice touch! In short, if you are able to stay at this hotel for less than $150, worth the price; otherwise, look elsewhere.
hotel reviews