Location: Good (Metro stop connected to hotel) Also Gallery Place within walking distance.
Cleanliness: Good (Nice spacious room with clean sheets, good bathroom, nice bed, TV a little outdated, but ok.
Feel of Hotel: Nice, safe, and pleasant.
Staff: Generally pretty friendly except for a couple of people.
I liked the hotel but they charged for a lot of things that are usually free (wireless internet$10, local phone calls, refrigerator-$25, exercise facility$10, fax-$8). They nickel and dime you to death. I stayed for 2 weeks so I expected a little bit of accommodation. What I mean by that is I received a 1 page fax unknowingly and was charged $8 for it. I asked them since I stayed for an extended period of time and planned to do so again in the future, if they could waive the charge. They declined. I liked the hotel but I cannot give my business to them again. Also, I was in constant contact with the concierge because I visited the sites for 2 weeks. There was a guy with a beard who was very knowledgeable about the city and he was extremely helpful. However, there were two other concierges that work there that clearly don't belong in that position. They did not know the city so they pretty much advised me to take a taxi everywhere. Once I was even told the wrong directions. So if you do stay there please look for the concierge with the beard, not the other two.
hotel reviews