We enjoyed our stay at the Red Roof Inn . It is based in the heart of Manhattan, around the block from Macy's and Penn Station (for Amtrak and Metro services) a straight walk up the street!!
The room was fine. I asked for a smoking room and that is what I got, I also asked for a quiet one - not facing the street and again, got what i wanted.
What disappointed me somewhat was the air conditioning unit in the room after a minute or two blew out warm/hot air. This was slightly uncomfortable but as we were out mostly sightseeing, it wasnt worth complaining about. The staff whilst not unfriendly, were not that chatty or helpful either. For instance, when we were given the room - they never told us the floor or where abouts it was or asked the baggage man to help us with our bags. We wanted to change up our travellers cheques - they told us that they were too busy and to go to Macys - this was the first day, no indication of where it was, which direction to head in etc.
Overall, the hotel is fine. But the staff really do need to "care" abit more about the customers they recieve as it is us that give them their business and without would probably see it lose out to other hotels and vastly slide down the tripadvisor scale.
hotel reviews