By far the worst airline I’ve ever flown on. Garbage company that doesn't care about their customers and their managers don't do any work - just want to squeeze every last half penny out of you waiting to hear your deathbed queef - forcing you to 'UPGRADE PLEASE' aka you can't take your normal sized carry on luggage over 10 lbs you have to pay us an extra $40 or else you can go with another company. They literally said to me 'you should just refund your ticket and go with another company if you don't pay us more money 'at the gate' - never go Jetstar - never ever again. Shame on you and your customer service and representatives. Everyone needs to know how bad and money hungry your company is. I will be speaking with my credit card company and disputing all the charges you and your representatives forced on me. Wouldn’t fly with this airline and put up with your staff if I was paid to do so.
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