I arrived to learn they could not accommodate my van (which was supposed to be valet, by the way, at $41 per day) and that I would have to park it on a city lot 9 blocks from the hotel. THEY WOULD NOT PARK IT FOR ME. I had to navigate DC streets, find the city lot ($24 per day), and take a cab back to the hotel. Meanwhile, my 3 children waited in the lobby because our room was not ready. I told the front desk manager my son had an appointment in an hour and needed to shower and dress for it and asked if they could just give us a room for a few minutes for him to get ready and they told me to go the YMCA. I believe the A/C was installed when the hotel was built as it was loud and not cooling. We were there only 2 nights, thankfully, but our room was not even serviced. I had to find the housekeepers for fresh towels, etc. It's elegant but stuffy and not at all friendly especially if you have children. Then, of course, upon checkout I had to take a cab back to my van, etc., etc. Never again!
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