This is a beautiful hotel. The bed was comfortable and the view from our room was lovely. Those are the positives.
These are the negatives. First, there seemed to be an electrical problem in our room. Most of the outlets only functioned occasionally. My husband woke up to a dead cellphone because the outlet he was using to charge his phone had stopped working at some point during the night and I was zapped trying to plug in my laptop. We stayed here for 5 nights so we were disappointed to see there was no fridge or coffee maker in the room, both seemingly basics in the hotel world these days. There are ice machines on every floor, but no ice bucket in the room, so we had to carry our glasses to the machine whenever we needed more ice. However, as others have mentioned, the biggest annoyance were the extra charges. They charge an extra $15 per day or $50 per week for Wi-Fi on ONE device, which we begrudgingly purchased. I was working in the room one morning when housekeeping came. The book in our room mentioned "Grab n Go" coffee and pastries in the lobby, so I brought my laptop with me to give the lovely housekeeper some space. It didn't even cross my mind that this $300 per night hotel would charge for this and I had left my purse in the room. Yes, I could have charged our room and I felt like an idiot putting the banana back, but I would have felt like a bigger idiot paying $2 for a banana. When I sat down with my coffee I was dismayed to see the Wi-Fi was no longer available outside my room and I would have to ask for log-in info to use the free Wi-Fi in the lobby. I felt so foolish and panhandled I just went back to my room. Your money is safer on Eddy.
We were not impressed and will not return.
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