Absolutely disgusting !
I was transferred from my previous supplier without choice last November. My account was in credit.
My bill has increased from £70 per month to £242.00 per month.
My neighbour in exactly the same house, pays £80 per month with a different supplier... she was also transferred from a supplier.
I had a smart meter fitted a few months ago at the request of Shell, which shows I spend approx £3 per day.
For some reason, they have decided to issue a bill for £423. for the month of February alone which is over £300 more than any other bill since joining them.
Shell cannot justify their charges and put the phone down on me mid conversation a few weeks ago.
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