Swoop is the worst airline I have ever flown with. Never Again. We booked the flight, weeks in advance and the flight got cancelled twice. The second time was less than 24 hours from check-in time. When we did check in for the second time, no qr code boarding pass was emailed to us and we couldn't access it through their poorly made website. Our friends flight also got cancelled and were asked to rebook, however after checking in their luggage, their flight got canceled 30 mins before take off. They rebooked their flights for the next morning when the concert is tonight and I highly doubt that they will ever be reimbursed. The flight we are on has empty seats even though my friends were told that the plane was full. After talking to the flight attendant asking why they couldn't board, apparently it was too late but they had already checked in and made it past security. Not impressed and never again.
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