I have stayed at this hotel 30 (yes, thirty) nights on 10 separate stays. I know this place! The one standout aspect here is the bad front desk staff, and in particular the one named Mitchell. They are far below the standard I've come to expect of Marriott hotels. I have stayed more than 110 nights at Marriott hotels all over the USA. The front staff has blatantly lied to me about room availability. When I caught them at it, they blamed it on the management, probably true! Front desk clerk Mitchell acts towards me more like a jail guard than a Marriott employee. He has consistently barked terse answers to my questions at me, and always makes me feel unwelcomed there. He has never been accommodating to me in any way. In my opinion people like Mitchell have no place in Marriott hotels. By the way, this hotel has the worst business center I have ever seen, and the internet in the rooms is so slow it is practically worthless. Other than the those things, the hotel is not bad. Great location and comfortable rooms.
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