Great location, no problem with the service, speedy check in and never had to wait long for an elevator! Concierge was helpful on getting us Hop on Hop off tickets and also for telling us to get on the trolley at Saks instead of waiting 2.5 hours at the bottom of Powell St. BUT REALLY FOR A DOWNTOWN HOTEL OF THIS QUALITY HAVING OLD TVS AND CHARGING FOR INTERNET??? It seems the more expensive the hotel the more expensive the internet.
Get flat screens and include the internet in the room rate.
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