We booked a room at the Waldorf Towers a few months ago for our annual "fall grown-up getaway weekend", as we had never stayed in the Towers before and wanted to treat ourselves to some well-deserved luxury. The check-in went smoothly and we instantly felt welcomed. After a bit of wandering the halls of the 33rd floor, we found our room. Tons (!!!) of closet space, marble bathroom was small but adequate for 2 people, and the bedroom itself was roomy. We were in a corner, so windows on two sides of the room, which provided some limited views.
I called down to the Guerlain Spa for an emergency brow-wax, and they were able to slot me in right away. Fantastic service - highly recommend, even though my experience there was limited. Meanwhile, back at the room, we had ordered room service for a quick snack - it arrived quicker than they had predicted. We also ordered room service for breakfast, as we didn't think ahead when packing, and did not have appropriate clothing with us to experience the Sunday Brunch at Peacock Alley (which looked quite scrumptious and for which we will plan better next time!). Breakfast was brought at the requested time and was delicious.
However, what is keeping this review from a full 5 stars, is the noise level. At 2:30 AM we awoke to the people in the room adjacent to us speaking/screeching very loudly in another language. It is possible they were up to prepare for the NYC Marathon, but it was not until 3:15 AM that the noise subsided. A peaceful nights sleep (with the extra hour for DST thrown in) was not to be. A little after 6:30 AM, we were rudely roused from our slumber by the folks staying in the main portion of the Cole Porter Suite (our room was part of the larger suite, but had been subdivided for the evening, apparently). Our room had a closed connecting door to the main suite, but we may as well have had it opened for the racket that we had to hear. At 8AM we finally called to the front desk to ask if they could let this family know to keep it down; while we did hear them get contacted, the noise level NEVER subsided until they left the room around 9:30 AM. For the amount of money spent to stay in the Suite, I am shocked at the quality of people that were in there.
Overall, we had a nice evening away, however, the thinness of the walls or the way the room is truly meant to be configured really took away from the experience.
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