I have stayed at this hotel several times and the stay has been very consistently disappointing. The hotel rooms seem as if they are missing something. They charge for everything. I understand paying valet but also another 3 bucks for a garage fee???? Really???? Also valet is very slow and congested due to cabs and galleria pick ups and drop offs. The front desk is not very friendly. The pool area is horrible and looks abandoned. I will not be staying here again. Sorry Westin
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