I stayed three days in this hotel, and it was a terrible experience. We payed $ 249 a day, plus taxes, and breakfast was not icluded.
First night in, I received a note to see the manager and to return the breakfast vouchers that I have never received. I cleared that up, and received no appologie. The very same evening I had a paninni sandwich w/ salad, at the lounge, that had hair in the salad. No appologie.
I already told them about the broken door lock, and the cold water faucet that was broken. It never got fixed.
Next night, I received a bill under my door for the use of the mini bar in the room. The one that I did not even touch. I was told at the front desk, that they will clear up the misunderstanding this time ? This statement sure did not help my feelings. The front desk manager proceeded to tell me that this charge is on honor basisi. I said " That is why I am here, I stand with my honor for what I do ".
Than the last day they locked me out from my room. The electronic card stoped working ? I was told that is veru unusual ! And at the end they transfered all my charges from our corporate account to my credit card.
Cheers
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