Extremely thoughtful and helpful service. Dulles-Orly roundtrip we traveled with a dog and on both check-ins the staff could not have been more helpful reassembling the cage for us providing water for the animal assisting us personally through security. The same attentive help was provided with our luggage which had been unloaded from the belt and assembled in one location when completed immigration procedures. During the flight we found the overall attention to details surprising food was good the selection of wine refreshing the absence of duty free sales commercial pitches and interruptions by the captain most welcome. Overall a pleasant experience further enhanced by the small number of passenger which made both departure and arrival a breeze compared to even preferential treatment when you are part of a crowd 500+ strong.
airlines reviews