The good:\nit was quick\nlarge lobby\nfixed their mistake\n\nThe bad:\nHad to have nails redone\nrude employee\nhot/hectic/understaffed\nyour dog will be put in with a bunch of other dogs to wait\n\nUltimatum:\nI won't be going back. I don't understand all the good reviews, maybe we just went on a bad day? I didn't like the community area where they dremeled my dog's nails, and I didn't like that they seemed scared to do their job.\n\n\nI took my beagle/sheltie mix in to get his nails clipped (I hate doing them, and don't want to hurt him). I asked that they be clipped as short as possible, and that the dremel be used on them. They took him into the back (which was full of other dogs running around) and we waited in the front for about 10 minutes. It was crazy hectic and hot in there, so we took him home. I examined the nails at home and found that only a couple had actually been shortened. They had left most of his nails untouched. I called, and they told me to bring him back in. I did, and one of the male workers used the clippers on him right there in the lobby before taking him back to dremel (again, there were other dogs running around back there). I told one of the workers that we had left without checking because it was so hectic and he responded with \"well, it's the same place, now.\" A little rude, but I could look past it. When I got my dog back I checked his nails again. They were passable, but certainly not worth the $10 and the annoyance of having to bring him back in.
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