The hotel is in a great location and there is parking across the street on 41st street. The rooms was very large and the staff was very friendly. Our big disappointment was a 4:00 am fire alarm scare. NYC was already on high alert and it was scary. We called the desk and no one would answer. We along with many others went in the hallway and were getting ready to climb down the 32 flights. I called the phone in the hall for the 4th time and the desk clerk instructed us to go back to our rooms until they could locate the source of the alarm. The alarm went off two more times and the hotel announced for everyone to stay in rooms. We did not feel comfortable with the hotel's slow response time and lack of the source. We decided to get dressed and go wait outside the building. As we were about to leave an announcement came on to tell us that emergency was over and it was safe. I will tell you this-as soon as the first alarm went off-we saw firetrucks out side the building. Love and much respect to the firefighters of NYC. We felt the fire director did not take control of the situation fast enough and was glad to be checking out that day.
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