Our 10th or so (we've actually lost count) stay at the Biltmore between a mix of business and pleasure. My suggestions would be (if on a pleasure stay) to take a room at the Ocatilla club where you get a breakfast and drinks/snacks in the evening included in the price. The one downside is that the Ocatilla pool is unsupervised (like all pools at the Biltmore) so during the day anybody can come in leading to diving and hollering teenagers and babies in diapers in the pool which is a shame given that there are other pools especially catering to them, making swimming and lounging less than optimal for the over 35 year age set. Also no service at the pool though they came by once on Saturday. Staff at the Ocatilla are really great (esp. Nick) and long suffering with the sometimes antics of the guests.
My biggest complaint is that I sat three (3) times, each for over a half hour, on the terrace outside the bar area (near the lobby) expecting that somebody might come by to take an order yet nobody ever walked past the A/C doors. So we left....
For a hotel that is totally unacceptable as the sale of booze is what generally keeps them going - and the Biltmore is particularly not an exception.
hotel reviews