To sum up the Sheraton Chicago Hotel & Towers: Fantastic location that provides easy walking access to pretty much anywhere in Chicago with an average (at best) room. This hotel needs a major renovation but due to it's size, I doubt that this happens any time soon. We visit Chicago often and I have stayed in far nicer hotels in the same area for the same price or less. The bathrooms were dated, halls dark, and the next door shower was so loud that it woke us up at 5am because we thought that water was going to spray through the walls.
Additionally, don't count on the bed type that you requested while making your reservation. We requested a King 3 months ago and were informed at check in that only doubles were available. When I asked if we could possibly switch to a King during our stay, I received a sarcastic "not until you are staying until late next week."
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