They sell $10,000 Symbian phones but built with the most amazing build quality you could imagine. Now, that eliminates basically everyone reading this review from being a potential paying customer of theirs; you probably have a modern smart phone, that cost between $100 and $500 with a two-year contract, and are quite happy with it.\n\nBut that's not why they get two-stars, since reviews have to be in the context of the store, and you can't ding a store just because the target market for, again, a $10,000 Symbian phone is tiny. \n\nSo why ding it?\n\nBecause the guy who was working there didn't know his product well; he couldn't explain basic features of the phone, he couldn't make it sound exciting, and he couldn't make it a good \"experience\". Considering a for vast majority of their foot traffic, they're trying to sell the \"awesome\" behind the brand, with an emphasis on \"awe\", this is a major problem. It gets two stars instead of one, because I think the whole thing is kind of cool, and worth poking your head in if you're at the Wynn already.
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