I just stayed at the Hilton Baltimore with two teenage girls. The lobby is very open and inviting, but there are not enough seating groups for people to meet and relax in. Check-in was quick and efficient. The room was comfortable, nothing unique, but very good quality and cleanliness. I tried to get soda from a vending machine, and discovered they only take credit cards, not cash. So I trekked back to my room to get my cards. I then proceeded to three different floors, where each machine refused ALL of my cards. In frustration, I went to the front desk. The person at the desk listened and then asked me how many different floors I tried, and then directed me towards another machine in he lobby that took cash. At that point, a very kind security guard stepped up to the desk and asked me what soda I wanted, and what room I was in, and told me he would take care of it. Five minutes later, he was at my door with three sodas and a smile. HE knew how to treat a guest, unlike the front desk representatve.
hotel reviews