My first visit to Chicago and we stayed at the Sheraton Chicago Hotel and Towers. We initially had a bit of trouble finding the hotel and none of the locals seemed to know where the hotel was or if it even existed. Nevertheless, we did end up finding it. We arrived early and had to store our luggage. I tipped the guy who stored the luggage but didn't tip the bellman when I picked it up and he kind of game me a "pffffff", which I found pretty unprofessional.
The hotel was excellent. It has a great location downtown Chicago and walking distance to many of the places we visited. We had a very nice, clean, spacious room. We had to use the concierge several times for assistance and the lady who served us was outstanding. Can't remember her name but she was an older lady who has worked there several years. She is a gem for this hotel. On a side note, you must try Smoque restaurant. We had to take the subway to get there but it was well worth the trip. Without a doubt the best ribs I have had in my life.
We stayed on the Starwood Preferred level and the lounge on that floor is amazing. It has a great view of Chicago and very good snacks in the morning and evening.
When we checked out, we had to store luggage again. Again, I tipped one bellman but the one who put one of the bags in the cab didn't get a tip and he slammed the door of the cab so hard he almost took off my leg. The cab driver even turned around and gave the bellman a "What the f?" stare. Pretty unbelievable. I wasn't too happy with these bellman almost sticking their hands out to you everytime you came within two feet of them.
I won't let these two incidents with the bellman taint what was otherwise a great stay at the Sheraton. I will stay there again when I visit Chicago.
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