My girlfriend and I stayed here for one night during Labor Day Weekend. I'm originally from Denver, and have been to both McCormick's and the Cruise Room at the Oxford, but had never stayed overnight. I typically try to avoid large generic hotels, but in retrospect, I wish we would have taken a cheaper rate at the Hyatt down the street.
The Good:
- Service. Service is excellent. Front desk staff couldn't be more friendly. The hotel worked hard to correct an issue we had (see "the ugly" below).
- Location. Best location in Denver, a short walk to all the restaurants and bars in LoDo and Larimar Square.
The Bad:
- Old Building. I know the building is over 100 years old, but that's no excuse for the bad condition. Windows don't close all the way. Lots of noise from the hallways, as there is a noticable gap under the old doors. Floors creak. Historic buildings can be renovated, but this one has not been renovated.
- Grandma's House. The hallways are full of antique furniture items, including a number of display cabinets/armoirs, though they are all empty. It feels weird. Furniture and carpeting definitely needs to be updated, which can be done without losing the historic charm.
- Need Better Beds/Pillows.
The Ugly:
- The first room we checked into had not one, but two separate stains on the bedsheets (different colors/textures of each stain). It made me question what else wasn't clean. I called the front desk, who promptly moved us to the room next door, and did their best to make up for the issue by providing two complimentary bottles of wine and a hand-written note from the manager. They handled the issue really well, but it made me question the general cleanliness of everything at the property.
hotel reviews