This was my second trip to NYC, and I can't wait to go back! My bff and I chose this hotel because we got a good deal online, and because the location was good. It's on 44th Street, about a block from 5th Ave, and 3 blocks from Times Square. The staff is friendly and helpful, especially the doormen. It was too early to check in when we first arrived, so we were granted access to the business centre to freshen up. We left our bags and went to explore the city. The check-in & out process was fast and easy, no problems. The room we had was on the 14th floor, it was a decent size, modern furnishings, and clean. The bed was comfy, & the shower was awesome, but the carpet was a bit worn, and the lighting wasn't great. The only issue we had was with the internet connection. The wi-fi connection was awful & kept disconnecting, and at some point during our stay wouldn't work at all for hours at a time! The only plus is that you get to use an iPad during your stay. The elevator is tiny & claustrophobic and the 2 of us barely fit in with our luggage, so maybe we should pack less :) lol The hotel had a nice ambience in the lobby, but was too dark. Although we did enjoy our trip, we would not stay at this hotel again. If you love cupcakes, then definitely go to Sprinkles, which is on Lexington, near Bloomingdale's. So yummy! :)
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