Must admit, we expected a bit better. Room was adequate, but nothing special. Small bathroom. Most notable was the lack of concern for customer. We were in town celebrating our anniversary, and staff could've cared less. Totally disinterested when we asked concierge for help getting silverware; he casually suggested we try room service. Room service was also a bust as was apparently provided by in-house restaurant, and they were not accommodating either. Just several little things that made us feel like "just another customer" and not at all appreciated. Won't go back.
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