Last minute decision to go to Dallas and found a cheap room with them on Hotwire. Saw that it was 3 stars so I figured what the heck sounds good. After the long drive up there and running around all day, decided to go check in about 9pm and I just couldn't find the place. I think I drove by it like 10 times and I just couldn't find it on top of having to deal with the construction (which is not there fault) I was very annoyed. Would have been nice to have a better sign letting people know they were a hotel and not an office building. Got checked in and they notified me about the deposit (which didn't bother me) then went to my room and found that one of my two keys didn't work, no biggie. Got into the room and found that it had not been cleaned. Had to trek all the way back downstairs to get another room and luckily this one was clean. All in all it took me like 2hrs from the time I began looking for this hotel to actually settling into my room and I was supposed to be only 10-15 minutes away. Agree with other reviews, the lobby was nice but there were a lot of carpet stains and the surroundings kinda of left you with an icky feeling, the customer service was pretty good though. I hate to give this 2 stars but at the same time can't feel like I should give it 3 due to it being so hard to find and then getting a dirty room. Would I stay here again, maybe I'll give it another shot after the renovations are complete.
hotel reviews