I recently planned and executed a 2 day business trip to Boston and I used a Travelocity airfare/hotel package to do the booking. One of the first hotels to come up on their recommended list was The Back Bay Hotel in Boston's Back Bay area. I checked the reviews and they were generally fine so I purchased the package estimating that the hotel portion was about $175-$195 per night so my expectations were high.
Upon arrival I found the hotel to be a boutique type of facility with potentially limited amenities. Initially, the two bed room seemed OK, reasonably clean, if a little cramped in the bed area. Now for the scary part - I went out to dinner and upon returning I heeded nature's call and sat down to use the toilet. I made sure to wipe it down first before putting my bottom on it and the alcohol wipe came back dirty - not good. Yet considering the urgency of the moment I proceeded. Moments later when I reached for the toilet tissue I looked at the wall next to the bowl and my stomach sank and I immediately felt ill - there was a foot long streak of what looked like human feces smeared across the wall. Clearly the guest before me was not happy with this hotel.
I immediately went to the front desk to report the issue and demanded that the Housekeeping manager see this repulsive sight. About 10 minutes later Mr. D.-- came up to my room and viewed the brown streak and deemed it 'unacceptable'.
I was moved to an 'upgraded' room for the remainder of my short stay and conducted my business meetings in Boston and that is the essence of the tale. Quite disgusting.
One note - I checked out the '24 Hour Gym' in the basement - A claustrophobia inducing dump. I am sorry but The Back Bay Hotel has not earned it's 4 stars. No way!
**For those with a morbid curiosity about my experience and if you genuinely think you can stomach it, I will attach a grainy cell phone pic of the nastiness described above.
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