I bought the data reward SIM in March 2022 and have been trying to register the free data reward since I received my SIM. Three UK advertises the data reward SIM as free 200MB data every month. However, I am unable to register. I have tried to register more than 15 times across three months using 3 different browsers and 2 different phones but all attempts were unsuccessful. I was in touch online more than 5 times and seeked for assistance in branch more than 3 times but no solution was provided. Staff only adviced me to use the complaint service. The complaint service is unsurprisingly useless. They only know to apologise and have no intention to solve my issue. I emailed screenshot evidence to the email provided from their customer service and was promised that Three UK will work that out for me. Yet, no solution. Up until 23th May, they terminated the registration website and said to me this service is no longer available for new registration. That is how they deceive my money.
This experience proves they are using false adverting to deceive customer and proves Three UK is unreliable. I will not recommend Three to anybody and highly recommend everybody to avoid this provider.
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