My son and I stayed here while attending the Big Ten Football Championship game as most downtown hotels were either sold out or were too expensive. I was surprised at how affordable the hotel was for this type of weekend and how close the hotel was to downtown Indy. The hotel is right off of I-465. As we arrived, I could tell the hotel was a bit older than other Holiday Inn Express hotels we have stayed in. However, once we walked in, I could tell that it had undergone renovations recently. The lobby was warm and inviting. The check-in process was smooth, and we even got bottled water and a bag of chips!
Arriving in the room, we noticed it was immaculate! The beds were made perfectly, and the furniture in the room was comfortable as well. Maybe the only complaint I had was that our curtain did not close all the way and there was a security light near our window, so I had to work a little bit to keep the light out, but nothing that I would knock the hotel for.
The shower was wonderful and the towels were very comfy. Since the game ended so late, we did not get to sleep until 1:00 a.m., so needless to say we slept in. When we checked in the front staff indicated that breakfast would be served until 9:30 a.m., so I was very surprised when we went down near 10:00 a.m. to see that some breakfast items were still available. The waffles and other hot items had already been put away, but there was still cereal, bagels, muffins, and juice available. I could see that the staff was cleaning up breakfast since it had been closed for nearly 30 minutes already. Rather than protest our being late, the staff actually asked if they could get me anything that was not out. Talk about great customer service!
I would highly recommend staying here if you are looking for an affordable and comfortable place to stay that is close to all that downtown Indy has to offer!
hotel reviews