I just stayed at this property for 3 nights and I doubt I would stay there again. First, relative to other properties in the area with a similar offering this was very expensive. I didn't do my research prior to my visit in that regard. That might be OK if this was truly a luxury or premium property but it is not. It is close to the convention center but there are many other options within a few blocks.
The rooms are clean and appear to be recently painted but the furnishing were very basic - similar to what you'd get in a value-priced hotel. The only exceptional part of the room was the bedding which was very luxurious.
I was surprised that there was no option for food/snacks in the room given the price point of this hotel. There was a mini-bar with drinks but no food at all. The only other option for food/snacks between 11 PM (when the store closes) and early morning is room service which was absolutely outrageously priced. I travel about 100 nights per year and I don't think I've ever seen a room service charge of 21% PLUS a $6.00 service charge. So, that $10 Ceasar salad will run you $18.10. I heard similar comments from other guests who ended up leaving the hotel for meals rather than working in their room for lunch. I'd suggest bringing your own food if you are someone who needs to snack in the evenings.
The lobby was very attractive but very, very loud in the evenings due to poor acoustics making it difficult to even hear someone standing next to you.
It took me approximately 15 minutes to retrieve my checked luggage as they'd lost my briefcase. Luckily, I was able to go back into the storage room and find it.
I did ask for a comment card upon checkout to provide feedback but nobody could find one.
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