We were passing through Denver on our way home from Yellowstone. I booked this hotel on a bidding site so my expecations were low to start with. The location is great for air travel. The lobby, public areas were nice and accomodating. Our room on the surface was updated, but a closer look showed cracks in walls and floors, the bathroom tile was chipped. Our AC unit was my biggest issue, it was loud and rattled all night. I thought it may be just ours, but I could hear the neighbors doing the same thing.
One praise I have for this hotel is that our door lock broke and we could not get in. The staff was so friendly and quick to help us. The maintenance man spent almost an hour making sure the lock would not malfunction on us again. It was really appreciated.
hotel reviews