The hotel lists a shuttle service to and from the airport, without telling you that it runs on a specific schedule. So, have extra money for a cab! We checked in and asked for a wake up call, which we never got, that in turn made us late to meet the shuttle to the airport that left us by one minuete! He returned while we were waiting for a cab, but of course he was on a 'schedule' and we'd have to wait or take a cab. We took the cab! Traveling with two kids is hard enough, but the hotel staff didn't make it any easier! I guess you get what you pay for.
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