Hilton KL is a prestigious hotel as what all know perhaps we were looking forward to dine in during the weekend.We hold a membership card of this hotel,hoping for a good Father's day out.Apparently,extremely disappointed with the Restaurant outlet.We had to wait for our orders to be processed more than 40mins, short of staff indeed only Team Leader MR.FAUZI was seen juggling.He played his role in handling customers.The food tasted unexpectedly awful.All the staff looked very exhausted and their hospitality very disappointing.I would suggest to the respected management team to look into increase the number of staff in the restaurant.Overall, renewal of KL HILTON membership was a disappointment.
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