I had booked a two queen bed room for four nights and once we arrived the hotel didn't have any available. The receptionist suggested we took a upgrade for a considerable amount per day saying it paid itself, crazy! I refused and suggested he would comp us the upgrade since they didn't have the room we had booked. He refused and did put us in a one room. Since we were two guys travelling together we were not ready to share a bed. They sent us then a roll bad and we needed to change rooms the next day. Not a great start to the stay.
Neither of the rooms were excellent. They were pretty spacey but dated. The housekeeping were ok but forgot to put new toiletteries the one night. Good thing is that there is a fridge in the rooms you can use.
The best thing about the hotel is the location, which is one of the best in Manhattan IMO.
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