Antalya to Prague. I tried to claim compensation for the delay and issues that happen on 29th August with flight no TWI757. The plane was supposed to depart on 13:00. Instead the departure was delayed to 16:50. Due to technical issues we landed in Burgas and were not properly informed about exact procedure and next steps. Moreover we didn’t get any refreshment while staying almost 5 hours in Burgas. The overall delay was 8.5 hours which is over 5 hours according to passengers rights document of Tailwing. Nobody has ever replied to me after sending emails and reminders.
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