I stayed at this hotel, because it had shuttle service and I had to leave early to catch an early flight from D.I.A. (Denver, CO). Unfortunately, I did not get my wake-up and could not take a shower before leaving!! I told the receptionist: all she said was" you are the 12th person that has said that, i'm not sure what happened, " and proceeded to do what she was doing... She did not apologize or anything. Fortunately, i did catch my flight because the airline let me go ahead of a huge line of people waiting to check in.
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