I chose to bring my group to the Dan Hotel and Spa after reading the exciting reviews about the view and the shower and also for the location, since I opted to travel from the airport by train. I loved the view and couldn't stop looking out of the many windows of my corner room. The other guests in my group were more thrilled and couldn't stop taking pictures and talking about such a unique hotel which they weren't expecting. I was given excellent service by the desk staff and the doorman who was there during the first two days of my stay and who gave me knowledgeable advice for shopping and eating. He was very skilled at talking to me and still not taking his eyes off the door and the comings and goings of other guests who he addressed politely and always with a big smile. Sorry I didn't see him on my last day to give him a big tip. I was also surprised by the unexpected room service I received from the sales manager, Cameron, thanking me for choosing that hotel for my business trip. I will thank her for giving us the corner rooms and for her timely responses in booking and accommodating us. The rooftop bar and dance floor with the fire pit was the place to be every night, and I took my group there to enjoy the scenery and music after a long day of meetings. I always found my way back to the hotel after walking around the city by looking for those rooftop lights that could be seen for a few blocks away. The person I would like to compliment the most is a waitress/maitre D (probably, I'm not sure of her position) who approached me as I entered the bar area on the evening of my last day to pick up my bags and head to the airport. I had all my shopping with me and just needed to sit for a few minutes to rest my legs. She brought me a menu, but when I told her that I was only here to checkout of the hotel and seeing me bogged down with shopping bags, she offered me a glass of water that I so needed and gulped down. I told her that was very thoughtful of her because I didn't realize how dehydrated I was after shopping all afternoon. I have never gotten such personal customer service in this Washington, DC area where I live. I didn't get her name, but she has personality and that says a lot. I stumbled upon an excellent burger eatery called M Burger at the corner of State Street and Ontario Street which is one block from the Dana Hotel. The best burger I have eaten, and my excitement in describing it sent others in the rain the next day to see for themselves - with the same opinion - "it was so good", they said. So that is another reason to book at the Dana Hotel and Spa. I will be back.
hotel reviews