Just returned from NYC from staying in this hotel and I was really disappointed!!! The room was small but clean; however, the check-in service was horrible. I checked in and was not told that there was a $100.00 security hold. I also wasn't give my breakfast tickets to go to a restaurant down the block to receive their continental breakfast till my last morning there. I wouldn't advise anyone to pay $30 for their breakfast, because it's only a croissant and mixed fruit. The security hold wasn't a problem once I found out about it; it was getting them to return the money to the account they blamed it on the bank and I ended up having to make a joint call between us to get it straight. Location is good but this has been an interesting experience.
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