PM Check-in was a positive - staff very pleasant. Our room was on 5th floor and far enough from elevator to help keep hall noise down.
We were traveling with 2 dogs - a first for us here. We rearranged arm chair to place rugs for 2 dog crates - the trim along floor was filthy. When we started to retrieve ice bucket - it was full of water - another sure sign of improper cleaning.
We bring rugs, towels from home to keep our dogs tracks to a minimum. I clean up after my dogs are aired and at this hotel I carried extra poop-bags and cleaned up after irresponsible pet owners. Our trips out doors had to be changed almost every trip - broken beer bottles, trash all over parking lot, female sanitary products on the ground. I observed a "lady" scraping the bags of trash from her SUV directly on to the parking lot, then just walking away. One trip up the elevator was quite a surprise - a young man (pre-teen) poured his drink onto the floor of elevation - his mom said nothing, just exited and walked away with out a word. We notified staffnon our exit floor of the mess left by the kid. There were kids running the halls at all hours and one morning the dried decor located on the table at the elevator was strewn all down the hall.
I bring all this up to state that my dogs are very well behaved - well cared for, well mannered, and were petted by many, many people (little ones to big ones). And we had a $150. Extra pet charge.....after what we experienced - I think those charges should be applied to the kid in the elevator and the lady dumping her trash in the parking lot. We are priority club members and have been for years - please consider the event we werenin town for andnhow much business we brought to this hotel - even had our banquet there this year.
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