Late night flight problems required an overnight stay close to the airport as I wanted to be back at the airport at 5 for first flights out the next morning. I truly needed a room for just 4-5 hours.
When i arrived at 12:30 in the morning, I felt like an imposition rather than a guest. The front desk clerk could care less about my needs. He quoted me a room at $219.99 plus tax. When I bristled at the price, he walked away. I said "excuse me" and he simply said "oh, I thought you didn't want it.". I was too tired and i didn't have time to go elsewhere so I took the room. When I asked for a receipt, he said he couldn't give me one because they print them at 3 am. Really?
It was in an area under construction which meant carpet had been pulled up in places. Normally this wouldn't have been a problem. But with limited hours to sleep the last thing I needed to hear was other late night inconvenienced guests dragging their luggage down the hallway. The room itself was clean and fairly basic.
Four hours later, I returned to the lobby at the early side of the shuttle bus pick up time (4:15-4:30am). I mean really, you can't get more precise than that at that hour?
So, in the end, I paid $254.44 for 4 hours of stressful sleep and terrible service. The low end properties can provide a better stay and save one a lot of money.
I am a Hilton Honors member and I felt like an uninvited guest. I will not stay here again.
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