I was pretty worried staying here after I started reading all the reviews of bedbugs! So when we got there, we carefully searched our room & there was no evidence of bed bugs! In fact, the mattresses still had their tags on them! This hotel has a lot more rooms that I expected. It is old & the rooms are small & a deep cleaning is about due. The carpet could stand to be replaced & the windows do not block out much sound or airflow (I think the windows at Alcatraz are more airtight!)... But you are staying in a prime location at a fraction of the cost of other nearby hotels, so what can you expect? The BART station & the cable car turn around and shopping galore are directly outside the hotel. The staff was helpful enough. I would stay here again.
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