EDIT : Refund received 5 hours after my phone call. Good luck to anyone else waiting for refunds.
Following my previous review, apparently my refund from mid Nov was done on 23rd Dec but as I have not got it they will put a request in again & I have to be patient. I give them 10 out of 10 for delaying tactics. Time to go higher I think. Appalling company and service & I will never use them ever again.
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