Realistically when you enter a bagel place don't expect to be blown away by anything but the bagels,schmear and coffee. I have never been into an Einstein before but was there yesterday morning and was very delighted by the pleasant staff and bagels available. Some of the bagels I wanted to go weren't available but the wonderful man taking my order said if I was planning on eating there, the bagels they had in the oven would be done. The place isn't spotless but for the area it is in I am happy to see pleasant/polite people who have wonderful customer service and so I didn't take away any points for that. I do wish they had the pumpkin bagel but I am happy with the bagels I am now eating this morning and because of that will try and get there earlier to grab a pumpkin bagel!
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