Tried to downgrade my BT TV package, they say you can do it online, but what your really have to do is phone their sales team up where they try and talk you into buying more of their products. You better using NOWTV direct. If I wasn’t tied to the broadband package I would leave ASAP. So don’t believe it when BT say you can change your package every month, if you have the VIP package and you won’t to downgrade, you’ll have to phone up to do it. Good luck
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