My flight from Melbourne to Brisbane was cancelled without offering any options for another flight. The e mail stated I will be reimbursed for the hotel When I contacted the airline I was told they would not reimburse me for the hotel because I didn't accept the flight option they gave me. There was no other option. We had to fly with Virgin the next day which cost me and my husband one day of wage pay, the hotel and more expensive tickets for the next day. I am extremely disappointed and will never fly with Jetstar again. Very unreliable airline.
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