Awful experience with this company. Since mid November our fridge freezer broke. Contacted Domestic and General. It took 3 visits from engineers to inspect the fault in-between that 2 cancellations also the night before. Hardly any notice given, upon 3 inspections which took over 2 months they have still not gave us a new fridge freezer. Despite contacting the company continuously, they tell is the customer complaints will call us back and they don't for around 2 weeks. I'm still waiting to hear from them. I went online in December to see they had simply closed the case without notice and our fridge freezer still remains the same. Young children in the house doesn't seem to make a difference to them, that we are out off pocket continuously buying but can't store anything. Never found a company with such awful service, but they continue to take our direct debit each month.
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