I had the worst experience with SilkAir flying from Singapore to Dili-Timor. Not only my suitcase was delayed for one week, as they initially refused to take responsibility and pay any kind of expense. Silkair's representation in Dili did not contact me once with information on the location of the baggage. After more than one month of discussing this issue with costumer service, I was offered the compensation of 75 dollars as a token of apology for spending a week in Dili without suitcase on a business trip.
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