We have stayed at other Holiday Inn Expresses and have been quite pleased but this one was the exception. The front desk lied to me twice on the phone before arriving. They said we would be able to have a rollaway bed in the room but when we arrived we were told we could not! We had to make a makeshift bed out of the chairs for my daughter to sleep in. Luckily we were only there for two nights. Second problem, as a Priority Club member we were supposed to have a newspaper delivered in the morning - never happened. We had also asked for a Frig which never showed up. The staff tolorated us and we were not treated with respect. Last and absolutely not least - the parking is terrible. Our visit to Phili was fun but stress caused by this hotel was annoying to say the least.
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