Onward flight time in April 2023 changed so connection with same airline no longer viable (connection now leaving before inbound arrives). Airline did not recognise this, although 1st leg booked on same ticket with same airline. Impossible to contact airline, twice got through to English option at head sales office in Korea after long wait, no one spoke English. No option to change online, without cancelling ticket and rebooking. No sales office in UK on website, found a telephone line for UK sales office, just an answer phone, no one responded to message I left. Booked original ticket through the Asiana website, so no excuse for them not handling my requests.
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