The internet seems to be a breeding ground for negativity - especially when it comes to Hotel reviews. Like every normal human, I come online to check out the place where I plan to stay, usually, after I've booked the trip...
The Milford is currently undergoing a full renovation, I got a letter from Virgin Holidays confirming this would be the case during my stay here just a few days ago. I was worried to say the least.
Nothing to fear, The rooms are of course small, but this is well known - if this comes to you as a surprise then you don't do enough holiday research. All rooms are now freshly renovated and clean. Our room was exactly this, room 830, 8th Floor. The bath albeit short in length (i'm 6'2") was very deep, the shower was great and had loads of pressure. The sink and mirror both perfecty located.
A 40" LCD greeted us as we entered, with loads of channels (Yank version of freeview I guess), not that we took a holiday to NYC to watch telly, but a nice comfort nonetheless.
You have to pay the std $15 per day for internet if you want it, we felt no need. DO NOT make calls from the hotel - they even advise you of this at check-in. Nice.
The customer service was good - Very quick check in upon arrival - no probelms throughout the trip, everybody spoke when they seen you, very polite.
The room was clean, the double bed and pillows nice and soft, the air-con worked and the window was able to be opened too, we even had a ncie view. Bonus.
The location is great, just steps from Times Square and Taxis and of course, these annoying hunmans trying to peddle comedy tickets and bus trips - Every hotel has this though so don't take that as a negative.
Ok, to sum up - I've been to NYC a few times over the years, all for the same purpose, to shop and be a tourist. I'm a normal person that has experience of the great city hotels and the city itself.
Pople complain about stuff too much, normally totally unfounded too - So I'll set you all straight:
- This hotel is great, great price, location, customer service.
- 60 sec walk from Times Square
- Clean rooms, comfy beds, nice view (ask for high floor obviously)
- $50 retention on your Visa card @ checkin to allow for you using stuff (if)
- Taxis sit outside 24/7 to take you anywhere
I have nothing bad to say about this hotel - I'd definately stay here again when returning to NYC. I'm not an employee of this hotel - I have a job outwith the catering indstury in the Highlands of Scotland.
Cheers!
hotel reviews