Flew from Amsterdam to Sofia and back via Frankfurt. In total, I had 4 flights and all were delayed. Disappointed to only get a small bottle of water and a small piece of chocolate on the flight. With an airline like Lufthansa I do expect more. The seats were ok, but punctuality leaves room for improvement. All my flights were delayed by at least 30 minutes, up to 1 hour. With a layover of 1 hour in Frankfurt both ways this was quite stressful. On my return flight the app did not work properly. We landed in Frankfurt 10 minutes late, however it took well over 30 minutes to arrive in the terminal due to the long taxi and bus ride. At this time my connecting flight already closed boarding according to the app and I still had to go through passport control. Much to my frustrations a group on my flight with another connecting flight, which departed later than mine, was offered special treatment to ensure they made their connecting flight, while nothing was provided to me. Fortunately, my connecting flight was also delayed, so I was still able to make my flight, but it was not a pleasant experience. I think it speaks for itself that none of my flight were on time and the service on board was lacking.
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