Outbound and return flights were both 2 different planes.
The outbound flight from Perth, we were worried may not allow us to connect with the second plane, as it was 25 minutes late arriving at Perth, the staff, cleaning crew, and refuelling techos were excellent, and had us in the air, only 15 minutes behind schedule. My wife needed assisted passage, due to a medical condition, but the staff at Singapore airport had us on the plane with only a 5 minute delay. The second stage of our outbound flight was trouble free, and enjoyable.
Assistance at Heathrow was supplied, and helped us make good time, collecting baggage etc.
The return journey was also trouble free, with only assistance for my wife at Singapore airport, but Heathrow was very congested, and there was no-one to assist.
Arriving at Perth, there was assistance which enabled us to leap frog some of the normal passengers. Well done!
Overall, Singapore Airlines supplied us with exactly what we expected, and we would recommend Singapore Airlines to anyone travelling on the longer distance flights.
Our booking was made through Flight Centre in Joondalup, Western Australia, who were very helpful at each stage of booking process.
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