Went here for 2 days with my brother who came from Houston. When I got to the hotel, he was already out and about. I was surprised to see the room only had one bed even though he had requested two doubles. So small that I could just about use the restroom and open the door at the same time...Small Small Small and it was $615 for two day stay. Even though I am an Silver Hilton Honors member, it meant nothing. They charge $15/day for Internet and forget hooking up your laptop or any other HDMI, USB, or S-Video cable device to the TV...It wont work because HiltonEast has ensured those connections have been disabled. So on to breakfast buffet the next morning. We arrived about 10am for buffet and the attendant tells us the hotel has changed the time on brkfst and will be shutting it down in 15 mins. So hurry and get your food. Needless to say, I had one plate and my brother had one plate. When I got the check, it was $66. Parking is $51/day @ the garage for the hotel...In some states, that is the cost of the hotel room. Oh, and by the way, I also ordered room service. When I called the number, no one answered, so I called the front dest and was told someone would call me right away. I had to call them both back after 20 mins. It took another 15 to actually order my food and another 30 for delivery. There is also no vending machines in this hotel, so make sure if u have rm svc, you order a soda(another joke) 10 oz for $5. They will also tell u to call the front desk to have your plate picked up bc the hallway is too small to place them out in it.
I am a former NY'er and it gets more rediculous with every visit. I now live in Connecticut.
Pros: It's in Manhattan; Free Internet in Lobby
Cons: Over-priced, not such a great location, no parking($51/day), no view, slow service, super expensive, No perks for Honors members, Tiny rooms, No ventilation in bathroom, no HDMI connections, Pay per View for Internet($15/day)
hotel reviews