Stayed here in April 2007 for 2 nights - a few problems:
1 Our room was not turned down any of the two nights - when we callled for this to be done the lady in reception put me through to Housekeeping to a loveley lady but unfortunatley didnt speak english!
2 On check in the receptionsit (who I must say, procedeed to deal with two other colleagues at the same time as checking us in, which in my opinion is not at all professional, but it made us feel unimportant!
3 Roms are TOO SMALL!! (even though we had just come from the amazing Bellagio on Las Vegas) they were horrendous! our view was of the back of the hotel and was very dark - no daylight at all!
4 ordered Room Service breakfast on 2nd mornignbut nothing came! receptionsist said 'oh maybe some prankster took it off the door handle last night' ?????? What?
5 Staff use the (very infrequent) guest lifts for Room Service etc!
6 We left an IPOD and Drivers licence after us in the room and when called back to see if they were found had to be transferred to nine (9) dfferent employees to give our detqails - in the end they said there was no record of the lost items!
I am returning to The BIG APPLE in December for a shopping trip, but I will most definatley NOT be staying in Dream!
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