I have stayed at this hotel many times when it was House of Blues (Loews) , Lets just say the new company did not hit the mark with the redo. The only thing that I think is better is the Flat panel tv's in the rooms. The decor is awful and cheap looking( maybe they got a great deal at Ikea ?) The lobby is all white and very cold feeling ( i'm sure it will feel even colder in the winter). The new lounge is not good at all. A paparazzi wall ? I know I felt like a star while I was sitting in front of it. LOL The lounge staff has zero personality, I think I bothered them by ordering a drink. The only staff that i remembered from times past were Rico and Wayne ( Doorman) and Catherine( concierge) All three remembered me and are the ONLY brite spot in my stay. I don't think I will be staying here again.
P.S. If anyone knows where the staff from the old ( Kazbar ) lounge is at please let me know. They were the best. That really hurt this place when they left.
hotel reviews