O.K. I generally have loved the hyatt resorts...they are very kid/ family friendly and generally clean and spacious and offer reasonable rates. But.....NOT THIS ONE. We had a hard time getting a reasonable rate at this hyatt, every time a special offer/rate was emailed to us when we called up to book, the rooms for that rate were already gone....this became a bit much after we finally booked a room online at a higher rate and a lower rate room became available later and we were not allowed to move our room. Most resorts do this all the time, allow you to move to a lower rate upon availablity....but the service at this hyatt is very poor. Will not go here again.....I would have to rate this as the worst hyatt I have been to.
hotel reviews