I stayed in the deluxe queen guest room over the weekend for my husbands birthday. I opted for the romance package which did not disappoint. The package included Molton Brown bath products, a scented candle, late check out (2:00pm), full American breakfast with a carafe of Mimosa, petals on the bed, Godiva chocolates, a CD, and a movie from their collection. I mentioned my husband's birthday and they sent up two cupcakes, a balloon and a hand written card. Such a nice touch. The service was great! Housekeeping also does an amazing job. The room and bathroom were both very clean. I felt very comfortable during our stay.
I would love to give this hotel a perfect score but there were a few hiccups. I read the hotel had a dvd player so I brought a few of our favorite movies. The dvd player needs to be brought up by maintenance and installed. We were told that when we wanted to switch back to cable we had to call him back to switch the service back to cable. The dvd player wasn't working correctly so he had to come back. It didn't work the second time either but I figured it was easier to leave it be so we could leave this annoying situation alone. The breakfast left much to be desired for the price (regularly $28.00). Please don't waste your money on breakfast. Lastly, If you are going for the romantic experience, make sure to get a room with a view. The dingy brick buildings on both sides left much to be desired and our curtains shut.
All in all the hotel is a nice option if you are looking for a very clean room, personable service, and packages that most hotels don't offer. I would absolutely stay again, just in a room with a view and not bother with the cumbersome dvd situation.
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