Not great customer service.
My 1st cover was defective. Amazon took it back no questions asked. Thank you Amazon! The customer service rep. at Truxedo, that I talked to, thinks that their company is incapable of error. They insisted it was my error. The cover seemed to be cut unevenly and when I squared the front rail, the back was out of square and vice versa. The 2nd one I ordered I had no issues with except for one small installation glitch. Other people have commented on this. Here's the fix; Before installing the side rails, make sure the fabric is perfectly centered, from side to side, on the front rail. My rating of 3 stars is for my total experience with Truxedo. In the end, I'm happy with the product and would recommend it.
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