Overall it was clean. The closet is huge and the Cityhouse restaurant downstairs was delicious. The bathroom wasn't really much to look at and the room smelled of rotting onions or body odor, which we assumed was the carpeting. We upgraded to a Junior Suite which was basically a waste of money. The only difference is that they added a couch, table and seat - none of which were comfotable. The beds are more firm that most hotels, so if you prefer soft ones, this might not be the place for you. The outside noise can be bothersome (especially when the trash truck and ambulences drive by - and we were on the 14th floor..), but that is to be expected in the middle of a city. Be prepared for absurdly priced valet parking, since they do not offer self-parking. Internet is expensive and a daily charge, but the front desk waived the fee for us, which was very generous. It is only a block away from the cable car line and all the shopping in Union Square, so it is in a great location.
hotel reviews