We had a two-bedroom suite, we found the property very clean. Seemed as if a partial remodel was done probably about five years ago. New countertops and flooring in the bathrooms and kitchen. But tubs seemed to be left alone, and they clearly showed their age. TVs were on the small side, and the service was the worst I've seen in a hotel in a while. There were very few channels and an annoying hotel menu system that is blatantly designed to push you towards pay-per-view movies. Breakfast is served every day and dinner M-Th. All the meals were fantastic, they were best free hotel food I've ever had.
Unfortunately, we believe the housekeeper accidentally threw out a bad of dirty baby clothes. We don't think it was stolen, after all, who would steal dirty baby clothes? But we didn't throw it out, and it didn't come back home with us. The hotel staff refused to take responsibility or even offer a sincere apology. It's hard to be totally irate over an accident, but it should have been differently.
We happened to be in quiet hallway, but we visited some other areas of the hotel and found it surprisingly noisy. It was fairly easy to hear conversations from behind closed doors while walking down the hallway.
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