We read all the reviews of this hotel before we went, and it is sad that so many of them were true. It is a great location for the museums, the suites are big and quiet, and it is nice to have a kitchen to save $$, but this hotel is in really poor shape. Perhaps some of the rooms are already renovated and thus others' experiences reflect that? All I know is that our room had on only one sleepable bed out of three (two doubles and a sofa bed), it was musty, paint slapped on, mildewy shower curtain, some of the furniture rickety--basically pretty battered in every way. I will say that we stayed anyway and did enjoy the convenience of the location. Like most people, we didn't want to hassle switching hotels/rooms either.
Besides the room condition, the service was so-so. When we valet parked, no one seemed ready to help us with our bags coming in or leaving. We saved money by not tipping, but if you needed help with bags, you'd have trouble getting any.
We also had a bit of a bug problem (ants) in the kitchen. After we requested the kitchen garbage removed (they didn't take it when they cleaned after the first night), the bugs abated. We also kept all the food in the fridge after that.
All in all, the room and hotel are uniformly beat up and most people won't find it acceptable.
If they were to renovate this hotel, we'd go back because we did like the big room and view, but otherwise it is really in poor shape and there are many other better places to stay, some of them cheaper (we discovered), depending on the dates.
hotel reviews