These guys are dishonest and careless. In short, I was going to be the only person on the flight, they decided it wasn’t financially profitable for them, so they didn’t show up to the checkin desk. When they did, they told me I couldn’t get on the flight because it was too late. Even though I had been waiting hours in advance. Instead of doing the right thing, which would be canceling the flight ahead of time and giving me my money back, they were rude and tried to play it off as if I did something wrong. they refused any explanation and walked away. I was stuck in Antigua for two more days because of this. I still haven’t been able to get ahold of their customer service to get my money back. This is just wrong. The other airport staff felt bad for me and clued me in on the fact that they do this all the time. Terrible.
airlines reviews