I booked and had a pre-paid reservation at the Omni Shoreham for three nights in September 2008. IAfter being given 3 equally unacceptable rooms - I left. Considered the money that I just lost - as you can't get Priceline money back, an investment in my health and sanity and went to the Churchill Hotel - always a good back-up hotel.
travel a lot for business (1 -2 times a month) and am a pretty regular at priceline. And I know that when you use priceline, you get the lesser quality rooms.
But, I was pretty unprepared, when I was given a room in the "Parkview" section. It;s kind of like some old building - think old nursing home - including smell - that they attached to the building. I actually got there by going out the lobby - which is pretty - througha back parking lot. I really felt like I had made it to the Bates Hotel. But, I always have low expectations - so off I went to my first room. The smell of mold and god knows what else was so noxious. I could barely breath. I opened the window, but being on the first floor, that didn't seem like a good and reasonable alternative. I called down and they had me move up to the 4th floor in the same building. I got there, the room had a smell, but not nearly as bad. I thought, I could live with that - and then I walked into the bathroom. Black mold all over the shower. Yuck! I wasn't getting in that shower. So, this time, I walked down to the lobby (back through the parking lot, etc) and asked politely, if I could have a room in the main building. They did give me a room, It looked nice - yet still had a smell, but not bad. But after doing my now routing check of the room (that I do in every hotel) and finding blood patches on the mattress near the headboard, I was by now so grossed out, that I just left. The front desk staff was indifferent that I was leaving - with a fully pre-paid room. Didn't really care why and didn't offer to try and fix it.
Never, never, never again. And I used to really like and trust the Omni Brand...
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