HH member. Very big facility. Lots of stuff but you will pay for everything. Clean room. Restaurants on site, good food but slightly overpriced. That is no big deal since there is a convenience issue. Mixed staff response. Some quite helpful, but others not so much. Remarkably, room service expressed their anger and exasperation over being delayed a few minutes while I'm getting dressed. The complaint on this treatment was handled by front desk apology, and offers of free internet. In other words, distinct feeling of being blown off. Disappointing. I had high expectations based on reviews based on other Hilton experiences. When in Austin again, I will probably look elsewhere.
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