The third attempt at re-delivering my repaired was a SUCCESS. On time delivery within the quoted window. Laptop and power supply in the box and the computer worked!! The device went to Team Knowhow for a hardware fault - the fans. They kindly replaced these and also mended the keyboard as the letter 'M' kept falling off. HOWEVER . . . . . . . . the computer had been wiped and Windows re-installed!!!!!!!!!!!!!!!!!!!!! WHY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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