Stayed here during a conference and thus very good rate. Nice lobby, friendly service despite absolute zoo of people checking in and out. Location is good - near to magnificant mile but nice by the river and view out over the lake.
Mixed bag overall as with many of these big city conference hotels - hotel is older and shows its age in various places, especially in the bathroom which was clean but needs some maintenance (regrouting and a long crack big enough to put your finger in between the counter top and sink basin) or better remodeling. Bedroom very nice with all white cotton bed linen, great view towards Lake Michigan, antiquated heating/ac that adjusted eventually. Room service breakfast - just over $14 including all charges for a bowl of oatmeal that took 45 minutes to deliver. Pluses - large bowl. Minuses - poor flavor, miniscule bowl of poor quality dried fruit, supposed to come with cream which is actually a glass of milk. hhm. (Starbucks does far better with oatmeal. lol.) Typical of such hotels, decent choice if you get a good rate.
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