The only positive about this hotel is the location. (literally steps away from time square) Me and my family went this past summer (July 2011) to stay here for a few days and it was probably the worst hotel experience I've ever had. The beds were uncomfortable and everything seemed kind of dirty and old. But the worst part was the air conditioning, or the fact that there was none. The first night we got someone to come look at our air conditioner. The man said it was fixed and then left. It was not fixed. So we had someone come up again and this guy said it was broken so they brought in a completely different part and installed it. Then it didn't work again, so they got us a different room. Then when we finally got a room which had some ok air conditioning. We left for the day to go sight seeing and by the time we got back, the air conditioning was not working and they didn't get us a different room until 1am! This just seemed to go on and on. We stayed there for 3 nights and switched rooms 5 times!!!! It was ridiculous and not to mention every single room we stayed in was on a completely different floor. It was not fun having to bring all of your stuff from room to room. They did give us 50% off our bill, but seriously we would've rather just had a nice, cool room for our vacation.
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