Update. Thank for your response, but I am STILL waiting for replies to my emails and a resolution. Apologies lack substance when not backed by action.
Have used this company in the past with no issues. Unfortunately my experience this time is seriously lacking! Having used the parts finder to order a seal for my tall larder fridge I subsequently received a door seal for a small fridge. And judging by previous reviews it seems I am not alone. I have emailed several times now, each time I have had to chase up a response, which seems to be the standard reply of please supply model number and serial number. Both have been provided more than once, but still no resolution. To add insult to injury I paid for next day delivery to receive this completely unsuitable part quickly! Once this is resolved I will not be offering any repeat business nor any recommendations to friends and colleagues.
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