Me and a couple other girls booked a room here last minute because we decided to drive up on Friday instead of Saturday morning as originally planned. We didn't want to pay for a pricey room on the strip at the last minute, so we found this place online, thought it was cute, and we ended up here. We parked in front, we were greeted by the valet, and we checked in. There were 3 male employees standing in front when we were done checking in. We had a ton of bags so we asked if we could use the luggage cart. Not once did they even offer to unload our luggage. They didn't even bother to help move the cart over to the car as they watched us struggle to get the cart over curb. One of the guys left to smoke a cigarette a few feet away and the two others just had a conversation as they watched us unload all of our bags from the car. Only when we had 2 small bags left to unload, one of the workers asked if we needed a hand. Seriously? I have never experienced that in Vegas. Usually we stay at the bigger hotels on the strip, but again this was last minute for this night and we had reservations for the Venetian for the following night. When we stay at other hotels we usually pull up, someone greets us, they ask if we need help with the luggage, they unload it, we tip them, and that's that. I guess this hotel isn't big on taking care of their guests. It's unfortunate because the hotel itself is quite cute. It would have been a decent stay, but the initial impression just turned me off from this place altogether.
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