The girl working the front desk seemed less then enthused to be there. I felt like I was a bother to her. If she wasn't on the phone with customers, she was on her cellphone. At least while she was on her cellphone, if one of us came up to the counter, she ended her call. I guess she was irritated she was being interrupted? She also couldn't answer basic questions about the area and looked at me like I was speaking a different language when I asked her for directions to the Northfield Stapleton Shopping Center, which she had no clue about. We were getting a rollaway and she said she was the only person working so she wouldn't be able to get it to us anytime soon. I told her that I could take it with me now since it was stored in a room right behind the front desk. She seemed totally confused by what I was saying so I told her I would come back for it. The front desk staff the next morning were much friendlier.
On the outside, the hotel looks fairly new but judging from our room, it seems like it was being renovated but they ran out of money and were taking short cuts to complete it. Some rooms had its numbers held by masking tape to the door. The toilet paper holder in our bathroom was shoved into a square too big for it that was cut in the dry wall so when my friend went to change the roll, it fell out of the wall. The ceiling above the shower had obvious water damage. One of our key cards were not working and when we went to get it recoded, the girl seemed annoyed. The area the hotel is in is semi-industrial but down the street and one exit away, there is a huge shopping area. You definitely need a car to get to to those areas. I originally booked the room through AAA since they offer a discounted rate however I discovered the hotels own website offers the room for a significantly lower price. I am glad I payed the power price because our stay did not warrant the original rate I booked. I wouldn't stay here again.
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