My husband upgraded fr premium economy to business class, one way as our return tickets are all on business class. He called SIA Singapore on day of upgrade and they told us only 2 seats left and charged him Singapore dollars above $8k for one way, one person.
When we arrived Kris Lounge in Singapore we were shocked that they only quoted upgrade costs for same ticket at Singapore dollars just slightly more than $2k !!! Isn’t this discrepancy appalling??
For Christ’s sake, my husband is a retired American disabled veteran and cheating him this way is not right for such a prestigious airline!
SIA should refund the difference of what is not the rightful charge. There should fr some decency n honesty on their part.
Upset wife
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