We stayed at this hotel with a good rate through Priceline.com
Unfortunately this was a big mistake even with the decent room rate we received.
First we checked in and there was rampant confusion at the front desk. They had our reservation, and even though we called a couple of weeks ahead of time and were assured we would receive a double bed room, we were told that we would have to settle with a single bed. The room wasn't ready at 4:30pm and we had to wait for over a half hour before we could check in. It seemed like we were the first people they had actually ever checked in. Once we checked in we waited over 1 hour for our room luggage. We were told at the front desk that valet parking was a whopping $30 per night.
We then checked out the fitness center and pool. The fitness center would only hold about 3 people max. The pool, if you want to call it that, was more of a wading pool with tons of people drinking and grabbing just about anything they could of their significant other. The service at the bar was just as bad. I ordered a beer after I was told it was "happy hour". A beer was only 4 bucks where I guess I should have been grateful because apparently normally they are 8. I also waited over 1/2 hour because the waitress apparently forgot my order.
Our room was small and the first thing I noticed was that the TV was not in working order. I called the desk and even after two days no one bothered to fix it. There were also problems with the shower and we had cracks and holes in the ceiling. (Not something you would expect from a "4" star hotel. There was also some kind of "Chic" rust all over the bathroom walls. (I think they call it dirt back where I live.
The sink in the bathroom is very unique. I'm not sure who designed it but you can't shave or do anything without water spilling all over the floor. I guess this is supposed to be "Chic" - but isn't a sink supposed to drain the water away?
I have stayed at hotels all over the world and I can assure you this is not one of the better ones. The service is terrible and the rooms are noisy. This hotel caters to 20 something Yuppies who want to party all night long. It was noisy in the hallways and if your were unfortunate enough to have a pool side room, I doubt you would get any sleep all night long.
I would rate this hotel a few notches below a Marriott courtyard or a Holiday Inn express. I guess this hotel can justify their ridiculous prices due to the location, but I would highly recommend finding some other place for your stay in San Diego.
hotel reviews