EL Al is the worst airline company that I've ever seen. They canceled my flight and never notified me regarding flight cancelation, moreover, once I reported to their customer support about it, they've admitted that they had some issues and the notification email didn't arrive. I was at the airport at 5 a.m. and discovered that my flight was canceled, I was waiting for their response for weeks, and EL AL declined to compensate me an alternative flight. Terrible customer service.
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