I recently stayed here as the conference I was attending was booked here. I had stayed at the sister property, Squaw Peak, 2 years prior, and remembered the rooms being very welcoming and serene.
We came a day early to celebrate our anniversary and explore Phoenix. The disappointment began at checkin, when we were told that though we'd reserved a king bed, there were none available, unless we wanted by the service elevator. "But we have a queen." Fine. Get to the room--double doubles; the rooms are all promoted as "suites", but they were small and felt cramped. I had a visceral reaction to the ugly colors of the room--kind of a chartreuse yellow and avocado green. At $179/night, I decided to look for alternatives. Called the front desk, and they checked Squaw Peak, but it was booked. They offered to move us to a larger suite, which was acceptable. "And how about a bottle of champagne?" I said that would be lovely; however, it never arrived.
I wanted to enjoy a sunset drink in the lounge at the top--A Different Pointe of View--but it was closed for "special events" 3 nights in a row. I did eat there with colleagues, and it was a delicious meal--really the bright spot of the week.
It was fine for the conference, but my review is really geared to the rooms. I will NEVER stay there again.
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