This hotel is fairly ordinary and a bit tired looking. My first night was noisy as my room backed-on to the lift shaft. However, when I asked to move to a quieter room the reception staff were excellent and very apologetic - got a free breakfast to compensate and was moved easily and conveniently. The hotel is very close to shops so if you like shopping this is a good choice. On balance, although the hotel is not so attractive, the staff are friendly and attentive. I would stay here again if I was in Boston. The pool and gym are also very good.
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