We have been coming to this location since 2003. It was my first experience with Chicago style pizza. The pizza was really good and the service okay back then. It closed a coupe times in 2010, for unknown reasons. It re-opened and new management took over in '11. Now, the service and food quality has gone downhill ever since. I remember when we went in after new management took over, they manager told us \"Yeah, I'm gonna make it better than it used to be.\" Not even close! It seems the delivery & bar orders take precedence over dining room orders. We never see the same server twice, ever. The dining room table configuration is too crowded now. Our server kept telling us \"Your pizza is coming out right now...\" Right now came over an hour later for 2 pizzas. The drink refill service was poor at best. Our server asked half the table if they wanted refills, and didn't ask the other side. They gave us free desert to make up for all of it, but it didn't matter. I don't think we will be going back here much any more.
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