While this remains a stately older hotel, the service is not that of a 4 star hotel. The front desk has a recording when you call down which makes it difficult to report any problems and the staff is less than helpful then one would expect. The walls are quite thin so if you are as unlucky as I was to be placed next to a room with a crying baby, don't expect much sleep. Nevertheless, the location is wonderful and the public areas of the hotel are impressive. Weigh your needs carefully!
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