Lovely looking Hotel with very good rooms and facilities. There is plenty to do on site as the gym, pool and steam rooms are all available to guests. We have no complaints about the facilities at this historic Hotel. We are working class people and the booking was a treat to ourselves and we did feel a little out of place. Some of the staff were less than polite to us and asking questions was a problem to a couple of them on a couple of occasions. I guess we didn't fit the bill of the kind of customer they expect. Having said that, Bar, Restaurant and Coffee Bar staff were without criticism. They were fine polite and helpful at all times.
The area around the Hotel is not safe after dark and at weekends it dies as all the surrounding offices are empty. We went out to look around on our first day and found two blocks from the Hotel to be intimidating and this is just off of the Jewelery District, so an easy mistake to make. We were here for 4 days only and will not be returning. If you are going to LA for the first time, then look at Santa Monica, Anaheim and Pasadena as alternative places to stay. They are tourist friendly and near to all you will need to do whilst in LA. Avoid the Downtown at all costs. Not only for your safety, but just for strolling out at night to find things to do.
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