First, the rooms that are highlighted in most ads about the hotel are likely not the ones you'll actually be given, especially if you book through a "third-party" site--Hotwire, Hotels, Expedia, etc. That's the mantra of the front desk staff.
The rooms you will be given are usually on a lower floor, where you are either looking into an apartment building or worse.
Had to change rooms due to malfunctioning bathroom and intrusive road noise.
Then someone walked into my room with a key! Fortunately, it was a guest who had been accidentally issued the same room, but for a hotel that doesn't have a full time security presence on the street level elevator entrance, it was quite disconcerting.
The management was profusely apologetic and offered to pay for room service dinner and a car ride to the airport, which was nice of them.
As for positives, located close to subway stops and good nightlife.
Would I stay here again? Not on a lower floor room, and not until the management institutionalizes the importance of making each guest feel welcome, irrespective of their source of booking.
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