We paid for a waterfront view room at the Marriott.--$319 and a whole bunch of taxes and fees. Our window in Room 405 looked directly out on an office building--see attached photos. When we complained, we were told that that was as good a water view as you get at this hotel. They told us if we stood against the side wall and look out, we could see the water. Yup, a few inches of water behind some more buildings with a street between the hotel and the other buildings--and most of the time with a cruise ship blocking even this tiny waterview. This would definitely not qualify as a "partial water view" in any other hotel. I was absolutely astounded that a decent chain like Marriott can get away with marketing this room as a waterfront view. With repeated attemps to talk to the manager, we were finally told he/she was busy but they would give us a $30 credit--about half of the difference between a "waterfront" room and a standard room with AAA discount. The hotel is very clean and modern and a good location, but if this is truly "as good a water view as you get at this hotel," do NOT pay for the upgrade. We felt entirely ripped off. We could not find a name nor address nor e-mail address where we could complain to Marriott headquarters. Maybe they read Trip Advisor.
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