Check-in was smooth and efficient. We had two separate rooms with king beds. One room was a bit smaller, but had a much larger bathroom with the double doors. The other room had a small bathroom but a much bigger sleeping area. Both rooms had great views of the river. Everything else was the standard hyatt experience: nice and clean. The fitness center was adequate, although it the equipment was a bit old and the room seemed quite small.
As others have mentioned there seems to be a bit of a soundproofing problem. Without the TV on you can clearly hear some of your neighbor's conversations. The hotel is located in a “quiet” area of the city and it is a bit of a walk to the main downtown area.
The hotel features the same overpriced internet and useless mini-fridge that are so common in 4* hotels these days. With all the great food in Philadelphia, I don't know why they don't leave some space in the fridge for leftovers. Maybe there are some people that enjoy several $7 bags of peanuts? If you're looking for a better value I would recommend looking into the Palomar Philadelphia which offers complimentary internet if you sign up for their free loyalty program.
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