I'm not one that has a high appreciation for downtown areas of big cities but this was a terrific experience. From the moment I entered the doors until I was escorted down the hotel steps when departing the next day, each encounter with the staff was great. This is not a new hotel and is primarily a "business" hotel so I didn't have high expectations but I was pleasantly surprised. It is probably good that I wasn't there long enough to get use to it. I would suffer later at lesser hotel properties. Of course they are living up to the "Four Seasons" reputation for quality and service but my experience went beyond that! Everything was wonderful.
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