We are really surprised at how many great reviews the muse has, when in fact they are really not that great!
The bellboys were great, always there to help us. But i cannot say the same for the snobbish Front Desk and the house keeping. We stayed here for 5 nights, one day we were not given any towels, one day there is the missing floor mat. I found a used towel under the duvet and they did not change the bed sheet throughout our stay there. I am sorry to say that the house keeping is just not up to standard!
Please scruntinise the bill during check out, we found mini bar items charged to the bill on a daily basis when we did not consume anything from the mini bar. This is not acceptable from a reputable hotel chain!
The location of this hotel is great! just one minute away from times square, 10 minutes away from theaters and walking distance to fifth avenue. There is this other hotel across the road, may just be cheaper and better! I should say that for the money you are paying, there are better hotels around.
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