This airline cancelled my roundtrip flight that I paid almost $800 USD for and refused to reimburse me! They cancel flights without notice so you will get to the airport and that's when you know it's been cancelled. Their workers were so dismissive and did not want to help me by even putting me on the next flight like any other airline would have. They also have the oldest, slowest and most outdated systems you could ever imagine. The slowest lines, no online customer service chat, no self-check-in? They left me stranded in New York. I cried because I could not afford another ticket at the prices they were telling me. I had to buy a ticket through another airline to go home.
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