Domestic transfer lost luggage during my flight via Johannesburg. Despite the bag clearly tagged and marked for transfer to Cape Town, it was the only bag left behind. Once they did manage to trace it, Johannesburg baggage office had no knowledge of it having been there and Cape Town didn't answer phone lines. Several calls later they finally said its now in Cape Town and asked me what happened. Once they delivered the bag to my home the zip was open while the bag was still locked. No reasons provided by the airline on why it was lost or zip was open. Can't trust their transfer service, yet I have to travel with them for work.
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