Overcharging my elederly parents then sold them £70 broadband package because exiting account was out of contract. I cancellend within time and reverted to original account which they confirmed there would be no cancellation charge. Cancel and sent £210 cancellation charge because still in contract! After numerous calls and complaints they will not listen to the recorded cponverstaions and charge stands.
Apalling treatment of elderly, but if you do still use get everyuthing ocnfirmed in writing from them.
company reviews