Had a three day training class in Columbus Ohio (Go Buckeyes). Service at the hotel was by-the-book excellent. A mark of good employee training in excellence in service. Comfortable room was only marred by the musty odor in the room, pillows, and stains on the chairs. I expected better of a Hyatt in that regard. Other than that, the lobby was expansive and comfortable. Business center was highly accessible. Dedicated kiosks for check-in/out, and for printing of boarding passes made getting in and out a breeze. Convenient location to shops, eating, convention center. All in all, a good trip.
hotel reviews