I stayed at the Bonaventure last week. I've stayed there 4 times over the past year for a total of about 10 nights. It's normally a decent hotel with good service. I'm not sure if it changed hands recently or what, but I noticed a number of issues with service and the hotel itself. First, the hotel is under renovation. They've closed off parts of the main floor so it's difficult to cross between towers. When we were there, the escalators from the parking garage were out of service and we had to lug our bags up the stairs. The door on my room would not open. The hotel staffer who came up to let me in explained that it sticks so I really had to push it hard to open it. The room itself was fine, except that mid-way through my shower at 7:00 a.m. I ran out of hot water. I've never had that happen before -- even at a Super 8.
I wish I had known that the condition of hotel was this bad. I would have stayed at another downtown hotel. So I would avoid this hotel until they get their act together.
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