I flew from Phoenix to Lima through Mexico City without problems. However on the return trip, there was a major delay in the airport in Mexico City (caused by the government), causing me to miss my connecting flight. The man at the counter was rude, but eventually provided me with a continuation of my journey which included a new flight through Puerto Vallarta and an overnight stay. Once I tried to board from Puerto Vallarta, they told me that, because of the change in flight, it was no longer an international flight and therefore I would have to pay an additional baggage fees. Although I provided documentation that this was part of the Phoenix, Lima trip, she didn't care and became rude when I pressed the issue. The flight crew were fine, and airplane was normal. Just that the ticketing people are completely unreasonable and rude.
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