I recently stayed at the W for business and was not impressed for the price. The hotel seemed to be trying too hard and missed small basic things that you would expect for the price. My room had no full length mirror, so I literally went to the hall in front of the elevator to check my outfit each morning. The maid folded my clothes, but didn't make the bed and the shower had no shelves, so there was no place to keep my shampoo, soap, and conditioner. Small things, but at $400 a night, I expect more.
I admit the location is convenient and the decor is modern and tres chic. The bellhops are very friendly, but the front desk staff seemed too cool to care. Not a bad place if you don't have many options, but I thing you can do better in the Big Apple.
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