Well we all know KFC is known for \"Finger Licking Good\" but we may not always have known them for quality service. This location is in the Spectrum Mall Parking Lot that offers dine in, carry out and drive thru. I frequently visit this location to pick up lunch for the office. I have only used the drive thru once which was a quick nice experience the other times I did carry out. The interior is nice and the location is well kept with cleanliness but I have been disappointed in getting wrong orders or there not being enough chicken. The staff is very friendly and acknowledge/greet everyone who walks through the door. They great about honoring coupons and ringing in orders. Matter of fact they repeat the orders so it throws me off when my orders are wrong. My very last experience was during lunch right at 11:15am. I ordered grilled only Chicken for the office and there was not enough which was strange since I was only ordering 10 pieces. The friendly cashier told me the wait would be 20 mins so I decided to wait. He offered me a drink for my wait. Well I declined his offer even though that was a kind gesture. After playing the waiting game it took 40 mins for my chicken to be ready. Not sure why or how this would have taken so long but it did. \n\nThe food was good which kept the office happy though they really need to get the service part down when it comes to the food. Once they take care of this I see more stars added to their ratings.
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