Booked a room from a great Groupon special. Customer service was AMAZING at this hotel and this is the main reason I have given it a very good rating. Otherwise would have been just okay if not dissapointing. The room was not as advertised, cute hipster room. It was a somewhat updated 90's Tuscany style room. Our bathroom had really bad mold and made the room smell like BO/smelly feet. They came up and deodarized the room, but we had to keep the window in the bathroom open our entire stay or I would have had some serious headaches from the mold. Though we had gorgeous views of the city skyline and the bay soooo wasn't too bad. Location was perfect and everyone from the managers to the janitors/handyman were super nice and friendly. Everyone wanted to make sure you had a great experience. The only downside was the room. But for the price, location, and service this hotel cannot be beat. VERY DOG FRIENDLY!
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