This hotel had a sick, dying rat next to the jacuzzi, loud freeway noise at 5am, and a horrible smell on the 3rd floor that could not be explained and didn't come from my boys. I brought the rat to the front desk before it could fall into the jacuzzi with my kids. They comped me one night for our disgust, but I asked for 2 nights and was flatly denied. The hotel is overpriced for the amenities provided. The pool is the size of a large jacuzzi. I am never staying there or at ANY Holiday Express again and made a complaint to the regional manager. I only receive a couple of weeks a year to spend with my kids on vacation and I am disapointed that our stay was so marred by my decision to use this hotel.
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