I was a bit dubious about this hotel after reading some of the reviews on here, but I can honestly say that my family and I found it hard to find fault with it. Location is perfect, just 5 mins walk from Times Square, and only a stones throw from Penn St Station and Madison Square Garden. Check in took 5 minutes and the express check out system was even quicker. The room was not 5 star but I wasn't expecting it to be. Clean sheets and clean towels everyday we returned. 12 lifts/elevators meantyou never had to wait more than a couple of minutes to get to your floor. 24hr coffee shop was very good for late night returning to the room too. I would definitely stay here again without hesitation.
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