This hotel is probably more for business travellers than holiday makers, but that said it was perfectly adequate for us. Front desk service was a bit snooty but otherwise teh service was great. We had room service the first night we were there as we had arrived late and it was great, but a little expensive.
Location wise, it's walking distance (just) to union square and AT&T park, plus the westfield mall is close by as well, so pretty good for San Francisco.
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