The staff were always very friendly and always tried to be as quick and helpful as possible. The staff is truly great.
However... they were absolutely overwhelmed by the 300 person conference and it was well after 4:00pm and many of us still didn't have rooms available. The walls are paper thin! There were two guys in the room next to mine and I could hear them as clearly as if they were in my room with me and they weren't yelling or even using raised voices. That was a common complaint from around the conference. On the last day (12/5/12) many of us didn't have hot water in the morning. If you're going to bill yourself as able to handle a conference event of that size, then I expect you to be able to provide hot showers when we're all getting ready for the day in a 1 hour window.
It was a bit of a walk to the 7-11 and further to anything else. There's not much that's 'right outside the door' close and many of the women said they felt really uncomfortable walking around the area on their own. Some were definitely being overly cautious but that was a very common sentiment.
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