We were told the room was going 199$ than when we checked in we were told it was 229. When we finally got to our room, we got a text message from our bank saying we were overdrawn. We found out that without telling us the hotel charged 319. They never mentioned they charge 20% just in case we get room service. we were not planning on room service. They charged us 90$ more than they said they were going too. 90$ more than my husband signed to pay. I do not understand how they could charge and not tell us the actual amount. It ended up making it so we could not go to the Willis Tower because the money was being held. Very disappointed. Also, the lady checking us out forgot to ask us for the room keys. we didn't realize so we had to walk all the back to the hotel since we could not afford a cab. Location was great. The room didn't even have a fridge. The vending machines were right outside our room so we got woken up a few times by other hotel visitors during the night. For the price, I think it was an awful experience.
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