I'm not usually all that impressed with customer service here in Vegas. Having lived here since before Summerlin broke ground, I've seen a steady decline of customer service standards. Also, I am a hunter of bargains. I realize the rarity of obtaining both the sweet deal accompanied by sweet service, especially in circumstances of servicing already found bargains. For example: if I find a great leather jacket at a thrift store, that needs cleaning, or in this case, I found a delicious pair of Cole Haan- Nike Air booties at a thrift store for $12. $12 is a lot to spend on used shoes, for me. Plus they needed new heel taps. I was quoted $10-$40 at other shops. This plus the $12 I had already spent, made them less of a deal. Feeling defeated, I made one final call. I was quoted $5 to get the taps replaced here & low & behold, could get them the SAME DAY!! I was in love! I've referred several friends to this long time (for Vegas anyway) business. Not once has any friend been any less happy. If give this place 10 stars if I could. They're worth the trip from Spring Valley! I now have the perfect booties for fall for less than $20!! I heart this place!
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