While this may have initially been a 3 star property, the overall appearance, location and service are not up to par. The studio rooms are definitely spacious and work out well for the business traveller. Overall my room was clean enough but there were a few areas that were overlooked. The location is out of the way and hard to find. It is in an area that is "transitional" in that it may have once been OK but there are lots of vacant hotels and retail in the immediate area. A little worrisome for a single female traveller -- even a road warrior like me. The outside of the buildings need paint and repair. Stairs to the units and decking need a good sweeping and power wash. While the grounds are maintained in terms of cut grass, there are no flowers or other touches to enhance the overall appearance making it look somewhat dreary for this time of the year.
My tub/shower did not drain and I wasn't able to complain until after 6 that day. I was told that they would call somebody the next day but that didn't help me as I wanted to shower that evening and not stand in dirty water. So I requested a plunger and fixed it myself --at least so I could take a shower. They did offer to switch rooms which would have been (for me) more of a hassle than unclogging the drain.
This is a studio hotel with full kitchen so they do not straighten your room i.e. make the bed each day. Someone did come around to see if I needed more towels.
I am forgiving of many issues as I only paid ~ $40 plus tax per night for this via a discount site. Regardless, my expectations were of a 3 star, not the 2 star hotel this has become due to ownership change and lack of maintenance. If you are willing to pay $70 or more a night then definitely choose another property and check the discount sites.
hotel reviews