People are sweet and even though they were full up they went out of their way to change my room so I could have a wished-for bath-tub (the otherwise hip recent renovation has placed contemporary steam showers in most of the rooms, but I'm a soaker). Ended up being a free upgrade to an Exec Suite. Extra charming turn-down service. Fun rooftop bar with amazing views and music and thurs. nite. Adjacent restaurant high quality food.
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