I booked a room here for a one night stay. On checking in we were told by a very disinterested agent that the only room available was a small one with two double beds. I always stay in a king room so it was a shock to faced with a double bed. I've not slept in a bed that small since I was 10!We got to the VERY small room to find dirty carpets and tatty old furniture. I last stayed here in 1997 and I am certain that this room looked like the one I had back then. I went down to the front desk to complain about the service we had received and about the state of the room. I was told by this agent that there were indeed many king rooms available and that we would be helping them by handing over our two bedded room, the only catch was that there were no renovated rooms avaiable. I accpeted this offer with no better option. We were also given two drink vouchers as a gesture of apology. Whilst the alternative room had a king bed, the carpets and furniture were just as tatty as the first. In the morning I went to make coffee only to find that we had only been given one pouch for a one cup coffee maker! We had to share the coffee in one of the lovely paper cups they kindly provided!
I would only ever stay here again if I was assured that I had access to a renovated room. Some of the motels we stayed in the previous few weeks were of a far higher standard that the room we were given. Such a disaapointing way to spend the last night of our five week holiday...
hotel reviews