Stayed in October 2012, thought the hotel was fantastic. Room was very spacious, calming/relaxing and quiet - which is refreshing after coming in off the streets of NYC. Cord internet was free with the premium room (which worked great) but wifi was an additional charge. Bathroom was large, spotless and stocked with plenty of towels. Best part of the stay was the Bvlgari lotion, soaps, shampoo and conditioner! Made you feel like you were in a spa. Complimentary newspapers in the lobby - including the Financial Times which was a huge plus. Staff was very friendly, door man always said hello and asked if a taxi was need. Cleaning staff was always polite in the hallways and respectful of your space. Had trouble with the in-room safe, called the front desk which they were unable to help me with at the moment, but the safe was fitted by the time I got back to the room about an hour later. So I was very pleased with the staffs ability to fix problems should they arise. Location was fantastic. One block from the subway, walking distance to Times-Square. A treat and would definitely recommend and come again.
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