I just bought some beautiful yarn here, and the selection was superb if a bit expensive. Expensive is okay for me, since my crochet is MY hobby that nobody can regulate and I spend quite a bit on it. I could have spent quite a bit at Gail's, had I felt like it would have been appreciated.\n\nhowever... I agree with the previous review, even though I visited literally 3 years later. I walked in, and nobody greeted me. Not a one. Oh, they all turned to look at me, but then they turned away as though I was just a rancid smell passing through. About 5 ladies were knitting at the table chatting, and the employees completely ignored me while I browsed, except to once in awhile glance over to make sure I wasn't shoving yarn in my purse. When I checked out, the clerk made small talk that seemed so painful for her that I'm surprised she didn't start bleeding out of her eyeballs. I don't know if it's because I'm younger than most clientele, or just didn't fit in with their knitting clique, but it completely turned me off and I won't be back. It's a shame, I was on the lookout for a locally owned yarn shop to be a regular at. I'll be continuing my search. =(\n\nJust a tip, Gail... if you want your business to flourish in a town where an awesome yarn shop is *so* needed, focus more on customer service for your first time visitors and less on hanging out with the already loyal clientele. A business shouldn't be cold to those it relies on to pay its bills. You've missed out on bringing in some regulars, I'm sure.
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