We flew Air Madagascar from Paris to Antananarivo return in economy class in November 2015. Our initial flight from Paris was cancelled without any notification. After checking my booking online (it always worth checking if you fly with Air Madagascar) we realised that we were supposed to fly 3 days later, although Air Madagascar didn't ask if this would be suitable for us. We tried to contact them by email, phone and we even went to the customer service desk in Charles de Gaulle Airport - no one was there to help us. Their customer service doesn't exist. After few days of attempts our tour operator in Madagascar was lucky to get in touch with them locally. We asked at least to move our return flight so we can stay in Madagascar as many days as planned. We were not surprised when our return flight to Paris was moved to the following day. We contacted the airline on the day of the flight to check and they couldn't confirm the exact date and time of the departure. They didn't offer accommodation. So as a result, we had to completely reschedule our tour including all hotels etc.; we missed 2 connection flights from London to Paris return (we live in London). We also had one domestic flight with this airline to Morondava. This flight was also cancelled and then rescheduled the night before the flight. Local people in Madagascar called this airline Air Maybe. I wouldn't recommend anyone to fly with Air Madagascar. The tickets are cheaper than other with airlines, but as a result it will cost you much more than were planning to spend.
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