The best thing about the Lucerne is the location - walking distance to Natural History museum, Central Park, Lincoln Centre, near a subway. All great. However, I thought the hotel was a bit average. The room was very small and disappointing for the price. They charged my credit card without even telling me, and I had no idea what was going on. I had to call my bank back home in Australia to find out who was charging my card! Then I had to get my money back from them in cash. That was very stressful when travelling alone in NYC. The Upper West Side is a great spot - that was the best thing. Also nearby is the famous little cake shop from "You've Got Mail" and heaps of other great spots. Also in walking distance to Columbus Circle. Don't forget to book 'Big Apple Greeter' if you are visiting NYC... awesome service for first timers. I stayed here in Oct 2008
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