Pretty sneaky, Zanders.\n\nThree friends and I went to Zanders tonight for dinner. We all ordered essentially the same thing (burgers & fries). The waitress asked what kind of fries we'd like, regular or sweet potato. My three companions went with the sweet potato fries, and I picked regular but asked for a veggie patty instead of meat. \n\nWhen it came time for the bill, I noticed my bill came to about $2 more than I was expecting - as it turned out, they charged me $1.50 to sub in a veggie patty. Being the cheapskate I am (hey, at least I admit it), I mentioned that it was lame for them to charge me $1.50 extra when their veggie burger was the same price as their beef and turkey burgers. My three friends looked at their bills, and realized they'd been charged $1.50 for \"subbing\" sweet potato fries. \n\nThere hadn't been any notes on the menu that there'd be charges, so we brought it up to the waitress when she came to get the bill. Her response was \"My bad, it was totally my job to tell you. Sorry!\" -- but she didn't offer to take off the charge or, if she wasn't authorized to do so, talk to a manager. \n\nPoor customer service equaled poor tip - we knocked $6 ($1.50 x 4 people) off what we would have left her. I feel kind of bad for doing it, but at the same time the menu should advise of extra charges and/or the server shouldn't ask if you want something that costs extra without telling you.\n\nThe unfortunate part is that the food was actually really good - I got the Tex-Mex burger with a black bean patty (good texture on the patty, tasty salsa/avocado, and a surprisingly spicy and delicious sauce). My friends ordered the turkey berry, salmon, and crab cake burgers, which they all enjoyed. Despite the tastiness, I probably won't go back - there are plenty of places I can get a good veggie burger without having to spend $12 on it. \n\n2.5 stars, a solid 4 if going on food alone.
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