***This is a feedback, not a query*** Auto-generated message that says driver has arrived but nowhere to be seen at the agreed pick up point is going to penalize riders. 5 minutes passed by real quick while waiting for the driver to reach the pickup point, after which then rider is charged $3 for waiting for the driver. Please review this process. I have encountered many such occurrences and I believe many other riders would have faced similar issues before.
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