This airline is not "budget" or "economic". The extra cost comes in on long flights and depends on how fast you dehydrate and get hungry. Not even tap water is complimentary but you may ask for a cup of ice and if the attendant you ask is nice, they'll put hot water in it. Otherwise you best bring a huge water bottle. No WiFi, No entertainment, period. As for leg room, if you're 6' or over, expect none. DO NOT EXPECT ANY NORMAL INTERNATIONAL FLIGHT COMFORTS. Customer service is atrocious. In my case, I was told my flight would be delayed or canceled approximately 1hr 30 min before their customer service hours ended. They fail to realize that some people want to enjoy their vacation instead of check their phone. When you do need help, They will send you in circles from their Chat Bot, to the check in desk, to an airport info kiosk, back to the chat bot. I do not yell at anyone, especially not workers trying to do their jobs. Not before, or even after they take my picture and threaten to call the cops on me for wanting to speak to somebody that can explain the circular policy of their airline and it's misleading practices. I will never fly with this company again.
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