60 Thompson has a great location but the rooms are just sort of an afterthought. They are nice, well laid out, but the cable tv doesn't work, the internet costs $10 in a suite and there are no hair dryers in the room. The showers are plumbed really poorly so that you can't really get a hot shower that hits you, you have to duck under it.
When I arrived the restaurant was closed for a private party, so was the rooftop bar and the lounge had a Cuban band so the chance of getting a nice nightcap was zero.
There are no ice machines, but an ice bucket. That sort of thing. Where you can tell the hotel staff wants to provide great service but the company really is maximizing profits to the point where guests are the lowest priority.
It's a great location but as a luxury hotel I feel like they are missing that last 20%.
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