I cannot think of any reason why anyone would be dissatisfied with this hotel. I found it clean, modern and friendly. On top of all this the price was very low. As I walked into the room I immediately felt very cheerful because of the light, bright colour scheme and the interesting mural on the wall.
A lady, who I think was called Gill, who works at the front desk went out of her way to be extra helpful and friendly.
One thing you should know: Tomo is not in the bustling centre of San Francisco, it's in a more residential area (I personally liked this because I always like to see how the true residents live when I visit a city). I saw a couple of other hotels in the centre and they seemed to be a lot older (old buildings, old interiors) and were, of course, hugely more expensive. In comparison, Tomo was in a lovely condition. There's a bus that stops outside the hotel and gets you to the centre in less than 10 minutes and costs $1.50.
These are the only two reasons why you may not love this hotel:
1. You're old and it's too 'trendy' for you.
2. You want to be right in the very centre of San Francisco, ie. next to Union Square.
Tip: If you stay here, turn right out of the hotel and after about 3 blocks you'll reach Fillmore street which has lovely little shops and restaurants. If you walk up Fillmore street, where it meets Broadway, there's a view of the bay and the Golden Gate Bridge. I only found all this by accident when I got off the bus at the wrong stop!
And one more thing, there's cool, big beanbag in every room!
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