Upon entry to this beautiful classic hotel, I immediately noticed the architecture. There was a classic Euro style from the 1950's that was timeless. Every employee that we passed, greeted us pleasantly. We felt that the hotel employees were genuinely happy that we chose to stay there. Everyone offered assistance if we looked a bit lost.
We chose to upgrade our room and reside in the "Executive Towers". That experience was great. We had access to the executive lounge on the 23rd floor where we had access to complimentary non-alcoholic beverages all day until 11PM. There was a cash bar if alcohol was preferred. There was a continental breakfast and hors d'oeurves from 5-7pm. Let's not forget that snacks of brownies, cookies, nut mixes, pretzels, etc were also available in between until 11pm. This was a money saver as well as a great touch!
Now the room was lack luster. We stayed in a double bed (full) room. The best part of our room was that it had 2 bathrooms. The decor matched the rest of the hotel, no complaints there. Our major complaints are the beds, TV, and fridge. The beds were full sized and felt lumpy. They felt like they belonged in a Red Roof in and not a hotel that cares about elegance. The beds were totally uncomfortable and disappointing. We have a king memory foam at home and certainly expected comparable quality, if not better... Next, the television was not a flat screen. When we stayed at the Courtyard by Marriott, which is considered a lesser quality hotel in comparison, we enjoyed flat screens throughout the entire hotel. Lastly, there was no fridge in our room. This simply meant we had to be creative with our left overs from the restaurants we visited.
Overall, if you do not plan on spending much time in your room, it is definitely a great hotel with lots of charm. However, if you are looking to relax in your room, you may want to look elsewhere.
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