This Sheraton is under going renovations. There are two towers a north and south. The north is is much better shape. Our 1st room in the south tower had no dresser, the frame for the closet was wallpapered over, the toilet seat was haning off and this was one of the rooms which was just redone. Friends had another south tower room and were never told that they would not have any water from 10am till 3 pm everyday during their stay. We were moved to the north tower and was much better. After many discussions with the manager we were given free breakfast buffet which was in Shula's resturant in the hotel. Breakfast was a lot to be desired. Want a huge breakfast, walk down the street to the Days Inn right across the street from the convention center. Shula's is estremely expensive and the service is very very slow. We waited 40 minutes just to get menus to our table. Only reason we stayed was to see how long it would actually take. Travelocity was contacted and stated that they were sending a team down to investigate. They never notified us that the hotel was undergoing renovations. The pool was just opened that day so the water was quite cold but we were thankful it was open.
hotel reviews