I was tricked into entering a 24 month contract by one of their agents. They will not give me a copy of the contract or a transcript of the conversation with the agent. I am now stuck with a terrible provider. They have not offered me any reduction in my cancellation fees in spite of me not even realising I was on a contract. Do not go for this company. Their customer service is horrendous. They also charge you to use your phone abroad - even in France - £2 per day.
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