Started off having to run in and ask where the Valet Attendant was, while my husband waited in the car. He finally came out about 2-3 minutes later.
THEN we waited at front desk to check-in for almost 5 minutes and not even acknowledged by woman there - then she just walked away! Waited another couple of minutes until another woman came back (the one that had to find the Valet for me) and checked us in.
We drag our luggage to the South Tower and get in an elevator that was barely stable - which I also later got STUCK IN, and hear from two other guests they had been stuck in over the last 2 days! Lucky us, we got stuck with a room directly across from the ice machine - which through the paper thin door I hear people at dispensing ice regularly all night long... then lucky me - go downstairs, try to come back up and the elevator will not stop at the 3rd floor! So I have to ride up with the other people in the car to the 7th floor and try to take the stairs down, only to have every floor locked and dropped back outside at the bottom!!! Finally found a service elevator and used that from then on...
Bed was tolerable, bathroom was small and cramped, but yeah for free WiFi.
Ooohhh - and the train, do NOT stay here if you are a light sleeper (thank God I had my ear plugs with me), as you WILL hear the train, a LOT!!
ONLY plus is location, we happened to stay here on July 4th to see the Fireworks, and were able to walk just outside of hotel and had a great view...but SO glad we were only there for one night!
P.S. just in case you are a smoker - you can NOT smoke on your balcony (which is the only reason I got a balcony room), or they will charge you a $150 fine!
hotel reviews