We had our wedding here and also stayed here for our wedding night. The coordinator for the venue was awful. Treated us terribly, didn't answer emails (the week of our wedding even because she was "busy"). She gave us a lot of sass and her responses to our questions were usually rude and didn't even fully address the questions. She and the banquet coordinator were also rude to our vendors. We were given a lot of misleading information about the venue details. The grounds are pretty and the food is good, but it isn't worth the customer service problems. A lot of mistakes happened (which is fine) but no apologies were ever made, just more and more excuses. There was even work going on around the grounds (with orange cones and yard supplies) that weren't put away for the wedding. I think they just get enough business that they don't care, but eventually it is going to come back to bite them.
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