I have stayed at the "W hotel" in London and was beyond impressed with the rooms and service. However the "W" on the Lakeshore leaves a lot to be desired. When I first pulled in the 3 valet personell were fighting with each other over who had to take my car, pretty bad first impression. When I got to my room I found it was basically a comfort inn with a little paint slapped on the walls. I pulled back the duvet to sit on the bed and the white sheets were filthy!!! The furniture is what looks like Ikea, with scuff marks and damage, the bathrooms is tiny with dirty walls and the walls are so thin you can hear EVERYTHING!!! I definitely would not recommend staying here, for the same price you can definately find a much nicer room in the area.
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