23.1.2022 have had to buy another washing machine from another supplier, as nothing has been resolved for my washing machine that broke down at the beginning of November 2021. 12 years of paying you each month for an extended warranty- never again.
8.1.2021 - Received letter from Currys yesterday to say glad to hear machine is fixed. On no its not!
7.1.2021 - What a surprise, still no news or correspondence regards my broken down washing machine. It broke down 3rd November 2021.
Unfortunately I feel the same way as most of the other people here. I have been paying for an extended warranty on my washing machine for 12 years. The machine broke down at the beginning of November, parts not available. 16th December the engineer arrives, says he got it working and leaves. I put some washing on but then the machine stops with the 'error' sign on the door!! I chase the company the next day, who say they will fill a form in to see if i can have a voucher or another washing machine. Ummmmmm - 5th January and STILL waiting! So no washing machine since the beginning of November. Terrible service, lack of communication (i am the one always doing the chasing). Not a good advert for your company I am afraid.
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