Please be very careful around lost baggage with this Airline. My bag was lost by Qantas on the 5th of December and now it's the 16th of December and the treatment I have received by this airline has been deplorable, I have had to fight for any information on my bag and when I receive the information it is all factually incorrect! No one will talk to me or call or email me back. We are given incorrect phone numbers to call, and I have even had a Travel Agent involved on my behalf and they are receiving the exact same treatment and false information! I have laid a compliant to no response I have called the baggage services 100's of times only to get reservations as they are sending calls to this department, then I am told why you are calling Reservations! I have emailed lost baggage again no response this airline just ignores you and simply does not care or will just resort to lies so you will go away! Be very warned with this Airline! Prepare to never see your property again and have insurance as I cannot even get info or help on lodging a claim for compensation. Qantas has torn me down in just under 2 weeks and I cannot fight this anymore.
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