The location is excellent and within walking distance of many restaurants, stores, and events. The hotel room is ok...nothing great. The bathroom is extremely small with absolutely no counter space. The room is small as well but about average size for NYC. The bed was comfortable and the room was acceptably clean. The hotel is very busy and crowded. We waited up to 20 minutes on multiple occasions for an elevator. Since we were on the 16th floor it was a little difficult to take the stairs each time. The check-in staff was very average...not pleasant but not really rude. There is a Starbuck's in the hotel but the line was always too long. We ate one time in the restaurant and the food was very mediocre and overpriced. They do have two nice bars. One is great for people-watching and the other is a perfect escape. Nothing about our stay was outstanding but we would probably stay here again if the price was right.
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