We arrived just before the hurricane so the hotel was very full. We were given an upgrade but our room was in need of refurbishment, the ceiling was crumbling and the bathroom so small that my knees touched the wall when on the loo!!
We were on the 4th floor and our window didn't fit properly so we had thrumping music from the bar every night until 12.30 pm. The bar on the roof looked lovely but was closed due to the weather. I am sure that when open it would be a stunning place for a drink.
There was a little bit of hanging space for clothes but nowhere to put everything else so we lived out of our suitcases.
We tried to extend our stay as the hurricane was due to hit on the day we were checking out. The hotel couldn't accommodate us and were very unhelpful about where we could go. Luckily we changed hotels as we found an absolute gem at City Club Hotel.
They also messed up our friend's booking so they didn't have a room for when she arrived. Luckily they managed to fit a pull out bed into our room (just!) so she had somewhere to sleep. Not ideal.
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