I stayed in this hotel as a result of volunteering to give up my seat on United Airlines. Oh, boy. What a mistake. The shuttle ride took about 45 minutes as traffic was horrible. I had just missed the previous shuttle so stood outside approx. 1 hour waiting. I got to the hotel and checked in. I took my stuff to the room and threw my stuff on the bed. Ugh. I then went downstairs to eat with my $20 food voucher. I had a shrimp appetizer and a hot tea. It was good but the service took forever and it was freezing in the restaurant. I went back to the room and it looked very nice and inviting. I climbed into bed about 11PM. I had to be back at the airport for a 6AM flight. So, I was only actually in the bed about 4 hours. It was so comfy and felt really clean. I travel every weekend. honestly, for some reason I have never even thought about bed bugs. What a terrible misconception. When I arrived in Philadelphia later that day I noticed 2 huge bumps on my face. I had no idea what it was. Then later on I started having horrible itching on my back. I stopped at a roadside rest as I was in agony to have a look. I was covered in huge bumps. Coincidently, I Googled bed bugs and low and bhold I knew that this was what I had. I called the hotel manager who insisted that they have never had an incident and pretty much brushed me off. he also stated that they would investigate. However, he said there were more guests in there and it would have to wait until they checked out. So, now more people with the critters. He said they would call after doing the check. I then felt like nothing would actually be done so I called the Denver Health Dept. I was covered in bites. I probably contaminated more people as I stayed in another hotel, and traveled home on a plane. I researched this extensively. I had my husband meet me at the airport with clean clothes. I bagged and threw away what I had on. He also brought trash bags and we triple bagged my luggage and put it in the back of a truck. It is still sitting in my garage. I never heard back from the hotel so I called them again. The manager did return my call and leave a message that they had found 1 bed bug in the room. I had 45 bites in 4 hours. These bites burn and itch and hurt. I still have red marks 6 weeks later. I am totally freaked out and feel like I constantly have things crawling on me. I have spent a fortune buying bed bug detectors in case I brought any home. I also had to buy a lot of new clothes as I don't want to open the plastic bags. I did find a company that will disinfect my luggage and purse for $125 each. The hotel offered me absolutely nothing to compensate me for my expenditures. The place I contacted in Las Vegas that does the disinfecting says the hotels should pay for this service. United said they had no responsibility. Even though they sent me there. The Denver Health dept also confirmed that there were bed bugs in my room. I do not know what is going to stop this epidemic unless the hotels take responsibilty and help with the cost of cleaning up the mess caused by a stay in an infested room. I am going to post my experience everywhere I can.
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