I stayed for a week at this hotel -had a really wonderful large room in the North tower with a great shower (this hotel has 2 towers). The gym is on the 5th floor between the 2 towers -great pool, sauna and gym -just what is needed after a days sightseeing.
Its best to eat at the various places in the malls to which there is easy access from the hotel on the 2nd floor. Hotel restaurant is a little pricy but service is good. Many of the other central hotels also are linked from the Prudential centre malls so can also eat in other hotels -compare and contrast standards!
I cannot fault the standards of service -great assistance from check in; to the advice of the concierge, room service staff; to help on check out. To get to and from the airport (Boston Logan) I used a shuttle firm recommended by the hotel -it is truly a easy way to access the airport and hassle free plus cheaper than a cab with a guaranteed pick up time.
Would recommend the hotel to anyone especially to those wanting access to all amenities around Boston but also security as well.
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