This Holiday Inn Express just changed from an Amerisuites the week before my stay. The layout of the hotel is therefore identical to the standard efficient Amerisuites hotels (rooms with a half wall separating the living room/ kitchenette from the bedroom/vanity with a television visible from both). Being a Holiday Inn Express now, there were some nice new touches such as higher quality coffee packets and better bathroom features such as softer towels and a better shower head. The cinnamon rolls on the breakfast buffet were also pretty good.
On the negative side though, the bed was full of springs and very uncomfortable. Strangely, our non-smoking room ( a must for those of us with allergies and asthma) was filled with the overwhelming odor of potpourri and one of those plugged in air freshners! An inoic breeze machine was located in the living room- something I've never seen in a hotel room. While I would welcome the air purifier, the overwhelming smell of the other two freshners was unpleasant forcing us to hide them in the cabinet. Our family wondered what evil thing occured before our stay to prompt such obvious cover-up attempts! We think that the hotel's former life as a Amerisuites (where some rooms were smoking) caused some desperate attempts to rid smoke smells in this now all non-smoking Holiday Inn Express. Those offended by strong odors or plagued with breathing issues may want to be weary!
Also, the hot water flucuated to cold and made for a poor showering experience. The front desk was notified of this but seemed not to care- poor customer care in my book!
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