I stayed for 4 nights in March 2012. From outside building looked quite nice, but then then girl on the desk didnt give us quite as warm a welcome as we hoped. She started by saying Hi I need $400 in advance on credit card to cover any expenses you may incurr. Don't know if this is standard in the US. Then we were lectured repeatedly on smoking in the hotel incurring a $500 fine. We understood the first time. generally a poor welcome and not the best attitude. Room looked amazing at first glance, nicely decorated, spacious, clean, great facilities. A slight niggle is that the coffee making facilities had 4 coffee servings and 2 tiny milk tubs, so could only have 1 coffees each in 24 hours, I like a coffeee before bed and a coffee when i wake up so had to keep requesting extra milk and sugar, bit miserable really. Bathroom was well equiped and good size, beautifully decorated. Couldn't fault the cleanliness of the place, the ceaners did a superb job every day, room and hotel were immaculate. There was a safe in the room which was also useful, and iron and ironing board.
Another negative the wlls must have been quite thin as we could hear the TV in the room next door and a vaccuum being used in the room above us at 5am! Also every time another door closed on our floor in the night it made a loud bang which woke us up. bar and restaurant were nice, though fairly pricey. Food was beautiful, I had the pork - couldn't finish the meal! If you take a small bottle of water from the room facilities expect to pay $9 for the convenience. The staff were friendly and helpful for our trip, location was great - close to broadway, times square and central park. On the whole i really enjoyed my stay.
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