My fiance and I spent 5 nights at the Palmer House Hilton this past June and really enjoyed it. Chicago has a reputation for being a friendly town and the Palmer House was no exception. Everyone on the staff from the concierge through the maid service was friendly and went out of their way to be helpful. We had booked a special "romance package" deal and requested non-alcoholic sparkling beverage. When we arrived we found real champagne, when we called downstairs the staff sent the non-alcoholic bottle up immediately and were really apologetic about the mistake.
The meals we ate at the hotel were all very good for room service dining and I have to mention the fitness center which was REALLY amazing. A fantastic facility which I used every day.
The location of the hotel was perfect as well, right by a subway stop so that we were very easily able to get out to the suburbs to visit family and friends. Additionally we could very easily walk to the Art Institute and the Millennium Park. We really enjoyed this hotel and the lobby/decor was exceptional!
If I really reach, I suppose I could say that the view from our window was pretty dismal (we had a side room) if you care about things like that I would request a room at the front of the hotel perhaps. For us it wasn't really a problem, but again, if you are "into the view" you would need to let them know. Since we are going to be back and forth in Chicago fairly frequently after the wedding I suspect we will be seeing a lot of the Palmer House.
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