Great downtown location and beautifully maintained property. The room was spacious, clean and very quiet considering the proximity to downtown Beale Street during Elvis week (8th floor). I was very disappointed in the service though. I had put my shoes out for a shoe shine late afternoon and they were supposed to be back by 6AM the next morning. I even called just to make sure as I had to leave early the next AM for a meeting. No shoes back in the morning, but after some phone calls I was lucky to get them back and to not have to go barefoot (OK...I guess I could have worn my casual shoes with the suit - surely nobody would have noticed). I had ordered breakfast to be delivered between 6:00-6:20AM. That finally arrived at 6:45AM when I was just leaving my room. I was very nice and told the server I had ordered it for earlier as I had to leave and she started arguing with me that it was ordered for 6:20-6:40 AM (which I clearly didn't) - it was late regardless. Anyway, things happen, but I was surprised that it would happen here. I was just glad I didn't actually valet my car. Who knows where that would have ended up!
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