I think that if you're going to make excuses about the hotel being shabby due to a major renovation, you should drop your prices in the meantime and offer free amenities such as wireless access, internet, breakfast vouchers, etc. To compare yourself (as the manager did) to other hotels in the area that charge for these services is ridiculous. These hotels are in good condition, are not getting the horrible reviews that the Milford Plaza is receiving and are not shabby flop-houses. That management would make excuses for the condition of the hotel and NOT offer complimentary amenities during renovation is a hollow gesture and shows how insincere it really is. Don't stay here.
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