Jersey mikes used to be one of my fav sub shops. The service has REALLY gone downhill. A year or so ago they had some of the best customer service.. They would greet you upon entering and small talk with you, not to mention they would make your subs in a TIMELY manner. \n\nI went there on Saturday and there was a mom and son in line in front me me. Great i thought! I beat the rush! ... Or not.\n\nThe gal slicing the meats who is the first person to take your order, doesn't even register that there are people standing here waiting to order. She must have been doing an online order because she was just chopping those meats up without a care in the world.\n\nFinally after literally 6 or 7 minutes, she looks up and says \"I'll be right with you\".. Well ok at least she acknowledged us! \n\nIt only got worse from there.. The guy putting the condiments on the sandwiches was one of the slowest workers I have ever witnessed. He just couldn't get it together and took a few minutes to put on a few condiments on each sandwich. The lady in front of me turned around and gave me a \"what the hell, this is taking so long\" face. \n\nThere was now a line almost out the door and a few people left because it was taking so long.\n\nBy the time I got to the register it was about 20 minutes since I came in. 20!! That is ridiculous!\n\nThe subs are great I love the food. But for the quality of service and prices, I'll head to jimmy johns where I can be in and out freaky fast.
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