I arrived to the millenium broadway late at night and let them know in the afternoon so they would not cancel the reservation . The room they gave us was ockey small but we could not find the lights as soon as we turn them on I felt so uncomfortable because the bed was made but the blanket was like used all wrinled and with lipstick on it. Also the bathroom was with the floor terrible like if they didnt even clean it for the new visitors. So as the guy from reception was so mean when I asked if internet was included and in a very rude way he answered!!! I told him I was not sure the promotion with travelzoo had all that included I think he felt bad and suddenly called and asked me how was the room I said what I thougth and he turned very kind and told me to to come to see another room in other tower called premier. Supossely upgraded The room was still small but it loked clean and it had continental breakfast included. and a cable for internet. I stayed for 4 nigths and the second day we went out at 12:30 pm an told in reception to make our room even though we put the advise in the door When we arrived at 6 pm the y had not fix the room so I called. Then we went out and when we returned the only thing they did was to make the bed and glases and bathroom everything continued dirty but the worst of all was that I called the manager of the moment and told me that that was normal with a person that stays so long( 4 nigths) they dont make the rooms so clean because must of the people dont like they clean it . I told him I travel all around and I dont thing people that pay $ 800 dollasrs for a hotel 4 stars dont like cleanness. Terrible .
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