Pros
- Beautiful hotel with a great view of Camden Stadium
- Very nice facilities for conferences
Cons (Staff)
- Fast-Food-like staff
- Anything off the menu/script like resolving an incorrect charge lead to "deer in headlight" stares
- Have little to no authority to resolve anything
- Staff could easily be replaced by a kiosk
- To their credit, they were courteous but not really empowered to provide above and beyond service
hotel reviews