The hotel's location is great for being in time square or seeing shows. The rooms are starting to show some wear. The carpets did not look real clean. The furniture has some nicks in it. The service was mostly okay. The free breakfast was to be served until 10 am. We got there at the same time as another couple about 10 minutes before 10 and they were all ready taking the food out of the room. The waiter just said to get our food fast because they were closing. Not very customer friendly. We are gold members and I didn't really see any advantage. The concierge was friendly and helpful. I don't think we would stay here again. We were scheduled to stay 3 nights at the beginning of our vacation and then were planning to move to a different hotel in Soho. But we moved after 2 nights.
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