This is the most accommodating hotel as far as service. The concierge knows anything and everything about Downtown San Francisco! Our room was a corner suite on the fifth floor, with a lot of traffic noise, but it was spacious and clean. Only complaint is I made a reservation for a room on a higher floor not on the street side and that is not what we were given. Would have enjoyed a more quiet room for the little bit of time we were in it. The location was perfect for us as well. Must say though the street cars run on their own time. We walked 36 blocks along the street car line around 3 PM, hoping to jump on, and only saw one go by that was packed. We bought a day pass and could only use it once...though no reflection on the Omni.
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