Walking into the lobby was like stepping back in time, to a by gone era of elegance. We arrived an hour before check in and had to check our bags with the bell man. The service and friendliness of both the front desk and bell man were excellent. An hour later we were checked in and in our room. The room was very nice and recently refurbished. The beds were very comfortable and provided a great nights sleep after long days of sightseeing. The bathroom was clean and loved the old heating furnace. It came in handy the day it rained for drying our wet shoes and clothes! The food and service at the cocktail bar was GREAT! The gentleman who worked in the gift shop (wish I could remember his name) was extremely helpful answering our questions about the area. The hotel was in a perfect area for our sightseeing needs. We felt very safe and secure. The doormen were also friendly and great about answering questions and hailing cabs for us and bless the doorman that worked the day we checked out and told us we could take the hotel car to the airport instead of a cab for the same price! Instead of fearing for our lives and ending up with whiplash, we were able to relax on the drive to the airport...THANK YOU HOTEL DRIVER! I will recommend this treasure of a hotel find to anyone. I will definitely be back! THANK YOU TO THE ROOSEVELT HOTEL for making my first trip to NYC one for the books!
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