Room was large (corner room) but was starting to look tired.
Staff is friendly but reception desk gave priority to answering phone over helping guests.
Some things went wonky: I pressed button vending machine for Diet Coke and got Ginger Ale (or something else non-coke and non-diet) instead. (Front desk staff did return my money.) And one elevator started making sudden stops and then strange up and down motions - I thought I was going to be stuck - but it eventuially opened at lobby level.
Buffet breakfast is OK - typical buffer fare and quality - but restaurant staff was great.
Hotel in central Memphis, in safe though quiet area, within walking distance of Beale Street.
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