I've stayed here twice now. It's a great hotel. Very unique with lots of ornate details. The first time I stayed here I loved it. I slept like a baby. However, my last stay was not pleasant. I was on the 12th floor and could hear all of the street noise until about 2:00 am. Also, we were right across the hall from the service elevator, so all night I could hear the staff standing and talking while waiting for the elevator. The rooms are nice, but the noise was just too much for me to enjoy the stay. I will say this - I completed the follow up survey and after I commented on the noise, I received an e-mail from the GM. It's good to know they read those surveys and take your opinion into consideration! I would stay here again, but I would request a room not near the elevator, and if possible not facing the street.
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