Engineer arrived at 18.19 nearly 3 5 hours after allotted time 11.40 -14.40. Waited less than 90 seconds to allow someone to answer door then had the cheek to laugh yes laugh and say if you had got to door two seconds earlier I would not have closed the job. When infact Customer not at fault if he had arrived 3.5 hrs earlier on time, or communicatted he was going to be late; no courtesy. part on van but need to wait until 6/2/23 as part out of stock ??? Needed to be ordered makes no sense Contacted D&M not all interested, Customer services don't deal with complaints. But can log a complaint through chat on Facebook from my perspective that is called sweeping it under the carpet. I have been a customer for over 10 years very very disappointed and saddened by lack of response and accountability.
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