We recently stayed at this hotel and found everything to be absolutely wonderful. The rooms are beautiful, modern and CLEAN. Nice touch with Kiehl's products in the bathroom. Turndown service at night with a different sweet was also a nice touch.
The most impressive thing about the hotel was the staff was so friendly and personal - from the doorman who recognized us the next day and remembered where we needed to go, to the concierge, Bill, who was outstanding in providing us restaurant recommendations and shopping info, ANYTHING and everything, to the friendly front desk staff, and even the bartender who was an expert on the great steaks at the connecting Prime restaurant.
The location is ideal, across from a Trader Joe's if you need a bottle of water, or a snack, a Marshall's across the street, to the Magnificent Mile 1/2 block away!
The hotel is pet-friendly, and it was a nice touch that they had a container of dog biscuits right outside the door, and always one laying on the sidewalk for a dog "walking" by. Little friendly touches like this make a great hotel.
Staying in this hotel was an absolute pleasure - I would go out of my way to go back for a weekend to enjoy this hotel again!
hotel reviews