The Positives: The staff was very nice and check-in was quick. They offer you a glass of champagne at check-in. The room decor is updated. I enjoyed the Skoah toiletries and the thick towels. The hotel has a great location. There are several restaurants close by along with the public gardens. We stayed to enjoy a Boston Red Sox game. We walked to the game, but it is a bit of a trek. There is an indoor pool that opens to an outdoor area with tables and chairs. The rooms are a good size for Boston.
The Bad: The elevators are horrible. There are 4 elevators, but only 3 were in service. Several times you wait for minutes only to find the elevator to be completely full when it stops on your floor. Don't even think about using the stairs. My husband took the stairs to get to the pool, but couldn't get back out on any of the floors until he got to the parking garage....crazy. The beds were extremely hard. I just read the review that said you can ask for a remote. If that is possible, then they need to advertise it.
The hotel has only been operating for a couple of months. Once they work out the kinks, it will be a really nice hotel in a great location.
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