We stayed there for 5 nights, we liked the location close to Grand Central Station. The maid came everyday, but never did much cleaning, we had stuff on the floor the whole time and never vacumned. Tub backed up and asked to get housekeeping in to clean it and they didn't show up till they next day because we had to phone again.
Should redo the bathrooms as they were discusting and old, with the amount we pay to stay there they should update the bathrooms. Bellboy was run off his feet when we wanted to store our luggage waiting for our plane. Front desk check-in was fast but not the friendliest.
hotel reviews