There is a complimentary shuttle bus from LAX, but the hotels are sharing the buses so you'll not arrive direct from the airport, and this could be frustrating at 11pm.
Front desk was always busy, several people waiting. I'm HH Gold but had to wait >15min to check in. No upgrade.
Room was okay with standard Hilton amenities. HH Gold gets to use the lounge at the top - continental breakfast - very standard (nothing impressive) - lot of people.
Internet connection was fine.
If you are staying here because of Hertz on site, be extra careful -- I was downgraded from a full size 4 door to a compact. I'm Hertz Gold so didn't care to check the details at the counter, and went 5 floors down to parking to find out. There was only 1 agent at the counter, and he was out for 15-20 minutes, and thus I could not pick up my car as efficiently as I could have at Hertz LAX.
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