The hotel is very nice and clean. The rooms are not spacious but they are fine. The staff was nice but there is no one helping with bags when you check in. There is lots of staff at registration but no where else. The concierge lounge is closed on the weekend. We were told we were getting a free breakfast but the lounge was closed and nothing was provided.
The restaurant is not worth the time. The food was spoiled and the staff was rude. I asked for a paper napkin and I was told to get it myself at the coffee bar. The next day, the grapefruit juice was spoiled and there were no muffins or bagels. We had to ask for one from the waiter who then didn't refill anything. A child we knew but not sitting with us dropped a plate. THREE of the wait staff stood by and watched his mother pick it up. They never offered to help. When I complained to the manager, he never said anything to the family. Terrible food and terrible service.
We were travling in a group with 25 kids plus family memebers. The staff wouldn't do anything special for us. Nice hotel but not worth the extra money for a special function.
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