Vodafone emailed me in October offering a broadband upgrade or contract renewal fixed for a further 24 months fixed at the existing price £24 a month. So I accepted the renewal. Seven days later I received an email cancelling my order, no explanation!!
Didn't bother contacting anyone just accepted it.
Then in December exactly the same offer, so accepted it again. Guess what?..........seven days later the same email saying the order has been cancelled, no explanation!!
So this time I have cancelled my broadband contract and I am moving to another supplier.
Why offer deals which you don't honour?
Why don't you explain why this happened?
You have lost a new 24 month contract, which I am sure doesn't bother such a large organisation, but it should.
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