THE GOOD: The Hilton Anatole is a nice hotel full of decorative sculptures, art work, and landscaping. All of the staff I came in contact with was very helpful, friendly, and courteous. The hotel lobby and rooms were clean.
THE BAD: The outside pool was nasty though. We never saw any of the restaurants’ or bars open, not sure if this was because it was the weekend or not. The major downfall to this place is they nickel and dime you to death charging EXTRA for parking, internet, use of the fitness club, pool, and don’t touch anything the mini-bar. They don’t offer free shuttle services. They don’t offer anything free. I moved some stuff around to chill a bottle of wine that I had brought for our stay. I didn’t know each item in the refrigerator had sensors on them. I was charged for everything I moved around to chill that bottle of wine, just ridiculous.
I used Price Line to book the room, but once we checked in we were told we had to have a credit card on file. They immediately charged $100 to it right away and didn’t even ask us or let us know they would be doing that. Next we were immediately charged $38 for two days of parking. $138 on top of the price we paid to stay here for two night and we hadn’t even taken a suite case to our room yet. Then of course they added all of the mini bar charges, because I moved the stuff around setting all of the sensors off. Once they charged my credit card for those mini bar charges, they explained how they would be refunded in 7 to 10 business days.
I definitely won’t be back and I wouldn’t suggest staying here unless money is of no object and/or you’re a huge Asian art lover.
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