Would have given them 0 stars if possible. Every time I connect an ethernet cable the WIFI goes to "no internet". I have complained countless times with no solution and been told I have to pay approximately a years fee just to get out of this pathetic contract.
Update
Given the pathetic response from Virgin it is clear they don't care or understand the issue. WIFI on the laptop works next to the router. I plug in an ethernet cable to connect to a computer on the other side of the house and WIFI for the computer next to the router stops working.
Virgin don't care about resolving issues for current customers - they promise insane speeds and then fail to deliver
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