My company booked me here for a business trip. I know not to expect much in the way of space or quiet in a NYC room. However, for a hotel that supposedly caters to the business traveler, CQ has some problems. WiFi connection is unreliable. There are only two PCs in the business center, which is part of the noisy lobby/lounge. Barebones amenities in the guest rooms, and the 'help yourself' closet is usually out of the basics. For instance, one iron and ironing board per floor, usually one or both are gone.
I like the fact that hotels now give you the option of leaving your towels on the floor to be washed or hanging them up to be used again. However, I don't like leaving my towel on the floor to be washed and coming back to find it hung back up! This happened to me and to a colleague staying the same week as I was. As it is, you get only two far from luxurious towels. Having to reuse one picked up from the floor is a bit much. Finally, the beds are unusually hard, and there are no extra pillows or blankets (unless you get lucky looking in the 'help yourself' closet.
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