Stayed for 5 days. Were given a 'brand new' room on the newly remodeled eighth floor. Good view. Furnishings were new and standard BW quality. Bath room was clean. Terrible noise problems though. Either there were no door closers on the eighth floor or they were not adjusted at all. If you let the door close itself, it would bang and shake half of the floor. Guess what? Our room was shaking by these closing doors around us, till midnight and again after 5 AM. So that'll be your window of sleep if you are a light sleeper. Reported the problem to the manager, in person. She was defensive and did nothing to alleviate the door banging.
Seems like terrible work has been done in 'remodeling' the hotel. The walls have little sound insulation. We could hear the TV and conversations in the next room and it appeared the sounds were coming through the electrical cutouts in the wall.
They advertise wireless internet available but don't tell you that it is only in the lobby area on the sub ground floor, where there are only four electrical outlets. If your laptop is the fifth one, take a wait and it will be long. Or bring a laptop with fully functioning battery and be prepared to squat on the floor.
I travel extensively around the US and this is the first BW I've seen where there were several power extension cords around the room. One behind the TV console and two either side of the bed. Don't know how the SF fire marshall can allow this in a hotel. Again shows poor remodel. Seems like the owner did all the design work himself. No architect worth his salt would miscalculate as to how may power outlets are needed in a hotel room. So this place maybe a safety hazard for you and your loved ones if something like this worries you.
hotel reviews