We booked a hotel on priceline not knowing where we would stay until after we paid. Indianapolis was our "destination" after 3 long days of car traveling.
We are seasoned travelers and usually really enjoy staying at Marriott's.
My husband called a couple of weeks in advance to make sure we would have some basics.... if the hotel didn't have them, we were going to lug them along. These included a playpen for our baby and some extra pillows for me (who was very pregnant), and making sure we would have double beds. (One for us, one for our 2 older kids). The person on the phone said that there would be no problems with our requests and we didn't need to reserve anything offically, however, my husband likes to cover all the bases. With things"reserved" we thought we were covered. Rolling in at 1AM we found that they had given our playpen to someone else- and in fact the two they had were being used even though we had one "reserved". Also it took an hour to get the extra pillows and my husband had to ask for bedding for the sofa sleeper. Not something one likes to do at 1AM after lugging up to your room. The staff was not particularly helpful or even nice.
Even though we had room for 4 (a bed and a queen sofa sleeper) the service in the kitchen area was only for 3 people. The bedding had been starched to be extra scratchy, and although it claimed to have a full kitchen (table too) There was a table, but only 1 chair. We ended up having to sleep our 1 yr old on the floor which made it hard at naptimes, and they said they could only spare a couple of pillows and one blanket. This was a convenient location, however there was a Hampton Inn for the same priace down the street. We will not be staying here again and do not recommed it for any traveler.
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