This hotel is situated in the middle of 29th Street between 6th and 7th Ave. The block has numerous shady store fronts that allow homeless people to live outside their doors. The block smells strongly like garbage and often times when coming and going my wife and I had to jump over garbage juice puddles that had pooled on the sidewalk.
Upon checking in at 11pm we were greeted by a slovenly dressed front desk employee. He was short with us and was not helpful at all. He scoffed at my email confirmation letter I had brought with me and took 20 minutes to get us checked in. The business center was out of service during our stay. The fitness room has two tread mills, dumb bell weights, and yoga mats in the basement.
The room was smaller than the average size of a normal hotel room. The maids knocked on the door every morning at 8am even when there was a do not disturb sign on the exterior door knob. There were two elevators for this hotel which worked at a snails pace. On several mornings my wife and I waited 10 minutes for the elevator to arrive. On several other occasions due to the long wait we had to use the stairs. Due to the fact that the hotel is in the middle of the block, the hotel will not call a cab for you, leaving you to walk to 6th or 7th Ave to hail a cab by yourself.
The only bright spot this hotel has to offer is the concierge desk. The staff here was helpful. They fully explained the subway system to us which helped us get around Manhatten as well as get a train to Newark Airport.
Do not stay at this hotel. Find a hotel off one of the main Ave's for better service, convenience, and overall piece of mind.
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