Myself and my wife honeymooned in NYC in November 2002 and we thought we woud splash out on this fine hotel. Entering the hotel, the foyer and reception area met our expectations and affluence...checkin was swift and friendly...but thats where it ended. I forget what floor we were on but we were allocated a broom-closet of a room...the smallest room we have ever stayed in. I contacted reception and made mention of this and played the "honeymoon" card but the hotel was full and there was nothing to be done...extremely disappointing given the cost and our level of anticipation.While we were there, the King of a lesser middle eastern country was visiting NYC and staying at the hotel. So for two days before and during his stay, the hotel was full of agents of one kind or another - making lounging around the hotel a little uneasy.I bet the King didnt have to close his closet to watch his TV!!!In summary, the hotel is overrated, slightly the worse for wear and lack of repair and needs to take care of its customers better (I filled out a comment card with negative comments hoping for a followup call/email which never materialised)
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