Rooms were okay but front desk service was as poor as I've ever experienced. Just checking in was a nightmare of surreal proportions. I kept looking around to see if I was on one of those hidden camera shows but no sign of Ashton Kutcher. To top it off, in the bathroom there was a "pube" on the soap... while it was still in the wrapper! It was sticking out from under the "packaged exclusively for Loew's Hotel" sticker.
Also, after a lengthy wait to get a key for the mini bar (the front desk person thought they were out of keys but eventually managed to find one) I was surprised to find the refrigerator wasn't refrigerated. NOT WORTH THE MONEY!
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