Nice hotel with fun room design and lots of little gimmicks inside. The beach bar is great to hang out in and the gym was not bad. The location is so-so, it's not really near anything - didn't even appear to be near many office buildings, just surrounded by carparks.
We got a good deal on a corporate rate plan and it was definitely worth it for that price $285 plus tax. But I would not pay their full price or the expedia type prices ($500-$650!?).
What sets a 5 star hotel apart from a good 4 star hotel is supposed to be the service. While the service here was adequate, I was not blown away. Valet attendants and receptionists could be loud and distracted. Service was far too matter-of-fact for my taste, I expect it to feel personal in a hotel of this calibre.
The bed was amazing. I fell asleep in seconds and didn't wake up all night every night, which is very unusual for me. I am still blown away by the comfort of this bed and the whole design of the room inside was really nice with fun colours, lots of pillows/cushions, big bathroom, big TV and fun things like a big blackboard and chalk to write on!
Pool was out of order when we were there, so I can't comment. But it seemed small and just surrounded by walls, from what we saw.
At a time when boutique 4 star hotels are offering everything the W has with more personalised service, cheaper prices and organic locations it is hard to recommend this hotel. But it was fun and a great nights sleep and at this price probably cheaper than any boutique option.
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