They changed our department time 3 days before departure and when I called to complain (because I had made arrangements for us to be picked up at the airport) they didn’t even said that they are sorry which is the least they could do! Of course they did not help us at all and they were very rude. After that incident we went at the airport we did our check in and all we went in the airplane and when we sat they told us that there was some kind of issue with the airport and that we would have to stay in the airplane for an hour and a half and then we would leave. (And have in mind that they changes our departure time 3 days prior) we were all very disappointed and very angry. They could at least tell us that there would be a delay and let us at the airport and not in the airplane doing nothing. I would never choose this company again it is not worth the money and the costumer service is absolutely terrible.
airlines reviews