Flight times were changed several times. As this is the route to Koh Phangan, the new time made it impossible to return. I had booked tickets for 8 people, on 3 separate bookings. Two months later, after sending bank accounts of both me (payee) and the travellers, power of attorney from travellers (who never even paid for the ticket) and numerous other documents, I am still waiting for two of these bookings to be refunded. I ended up paying double the cost on a rival airline due to the late notice. I'll never use Thai Lion again - the number of cancellations/rescheduling is simply too high to plan in advance.
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