My sister, my two nephews and I stayed here for 5 days on the first leg of a vacation around California. I had booked a 2-bedroom city-view room and had spoken to the hotel prior to arrival to make sure we had a quiet room on a high-floor (away from service delivery areas etc).
The pros. Our apartment was large and comfortable and very well equipped. The housekeeping was very good and consistent and management responded quickly to any requests we had. The continental breakfast was well managed and restocked regularly. It's a small hotel so probably not suited to the business traveller but its location makes it perfect for families on vacation.
The cons. Our city-view room had no city-view to speak of - all windows overlooked an apartment block. Previous reviews noting the impossibly slow washer/dryer are true. But the big issue we had with this hotel was the noise! The noise of the trucks and street cleaners (between 2am and 4am on some mornings) was impossible. I travel a lot and I have to say this is the noisiest hotel room I have ever stayed in!
This hotel has a lot going for it but I wouldn't recommend this hotel to anyone until they get the windows double-glazed.
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