This hotel is not consistent with the same level of quality you would expect from Hampton Inn. The rooms are very small. There are only 2 elevators. One was broken when we were there so there was one elevator for 32 floors.There isn't a service elevator so the cleaning staff gets on the elevator with you with garbage bags. :(
We weren't given water bottles so I went to the soda machine to get something to drink, the soda machine was broken. Although the hotel is within walking distance to Times Square, it is in a sketchy section. We did not feel safe walking back at night.
The staff at the reception desk was friendly and the breakfast OK. Air condition worked well.
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