Front Desk Staff was nice..building looks nice on exterior. Breakfast was average nothing special. The room and bathroom was clean; however, the carpet and furniture (esp the sleep sofa) looked very worn out and had a dirty appeal to it. In my opinion, the rooms in this facility really need upgrading. I have stayed in other comfort suites in Charlotte and the standard in this one compared to the others were not met and I was very disappointed. With that being said, I probably would not stay in this particular one again.
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