I've used trip advisor many times so now it's my turn to give back.
This hotel, although not fancy, has alot of charm to it. This was our first trip to New York City so we were a little overwhelmed by deciding which hotel to use and we were not disappointed. Check in was very busy when we arrived but we were taken care very promptly and efficiently. Our room on the fourteenth floor was well above the street noise. The bathroom was outdated but it served its purpose. The room was very clean and we never had a problem with towel supplies or anything else. Unlike alot of people on this site, I am happy as long as things are clean and work. Heck, you are in New York, who hangs out at their hotel? The location is fantastic as it is quite literally steps from Times Square. We arrived at night and didn't really know where we were at as we got there. After checking in at around 10 pm we went for a walk and we came around the corner and Bam! there it was, Times Square lit up and crazy busy. The Rum House was a great place to unwind after a busy day, quiet with a bit of thirty's charm. The Cafe Edison was a great place to start the day as breakfast was cheap, plentiful and super fast service. Service in New York was so good everywhere and fast. Where I live pizza delivery can take two hours and Tim Horton line ups are 20-30 mins.(Tim Hortons are Canadian Starbucks but better) so maybe it just seemed fast to what I'm used to. The Grayline tours office is only a block away and I highly recommend the tours except maybe the Brooklyn part. The deli next door, as you've read here, is pretty good too. Our only regret was that we saw one Broadway show (The Producers incredible!) and not more. We will stay here again as the price, location and service is so outstanding.
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