Wasn't pleased with our service... Easy self check in & valet was great... But front desk needs some attention. They have a fabulous, efficient self check in along with huge check in lines and nobody referring them to the kiosk. I was disappointed when I rented a movie & fell asleep... Continued to watch my movie in the AM and was charged double. $15.99 times two for the same movie?? I even talked to a supervisor. He insisted there was nothing he could do about the charges because the movie had ran all the way through. Smh. What a rip off!
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