The first night here the mattress was so terrible, I thought I might fall out of the bed.
They did change my room but, to my surprise, the room was re rented the next day and
I saw the maid in there and someone's bags, and the mattress was as it was the night I stayed in the room! No one really addressed it with me, I am a Platinum member of Hyatt! Most Hyatt places are all the same, some are newer than others, this was an older property, just saying.
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