I've been to Thirty8 a number of times, for dinner dates, drinks or birthday celebrations. I go about once a month and I take most of my friends who visit KL there because the views are beautiful. On Saturdays there's sometimes a good live band.That's about as good as it gets. Aside from that, it does not offer you good value for money.1. The place is badly lit. It gets pretty dark especially on hazy nights. The mood lighting appears to have gone wrong because its often hard to see your food.2. Service is horrible. There are no mincing words here. This is not the sort of place you go if you expect your drinks on time, your order to be remembered or your water glass refilled. It is really hard to get the attention of the waiters, probably on account of the poor lighting. There are a number of bar girls who walk around offering drinks as well but they refuse to take your order or call a waiter over.3. The food is alright. Some of the starters are good but the mains are underwhelming. But ultimately, it is the desserts I have a real issue with. Desserts appear to be a sort of signature here with a dessert buffet offered on the weekends (there is no option to have ala-carte tea by the way, as we were told by the staff when we brought some friends for hi-tea). Thirty8 offers a signature chocolate cake which is a small cylindrical chocolate cake served with banana ice cream, two raspberries and some dry ice. It photographs spectacularly and we've celebrated a number of birthdays here. Now, this is my main issue with Thirty8 and one of the reasons I will not be frequenting it anymore. Back in 2012, the same cake was offered for RM18. In 2013, the price was raised to RM25. And now in 2014, there are two editions of the cake available - one dark and one white chocolate, each of them priced at RM38. This means that the price has more than doubled over the last two years. This is a greater than 100% increase on the price in a very short space of time. I feel that this is a ridiculous affront to their regular customers. Did they think no one would notice? Did they not care about alienating regulars? I'm not sure; but at the end of the day, the price increase for the quality of the service and the quality of the food is completely unjustifiable.
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