I just returned from a night at the Sofitel. Philadelphia and I would rate the hotel maybe a 3 or a 3.5 out of 5. Perhaps the glowing reviews here made me expect too much. The lobby is nice, the staff are very helpful but I thought the room left several things to be desired. Number 1 - someone mentioned Frette sheets - these aren't even 100% cotton percale – they are cotton/poly sheets by Dan River - check the label - about what you might find at a very average to low end hotel. The room was small - we had ordered a rollaway cot for our daughter - it was left in the middle of the room and not made up. I guess because there was no way to open it without completely blocking bathroom access. I love the cosmetic amenities (although we had no bathroom candle as others have mentioned). My big peeve - no wine in the minibar - what kind of French hotel is that???? The mini bar menu is even adorned with grapes - what's that about?
The bed was ok but nothing special - no pillowtop, no duvet - those are my 'musts' for a top hotel. Plain mattress, cheesy fleece blanket. There was a pamphlet with a beautiful featherbed. 250 thread count sheets and a duvet that you could buy... I found that very strange since it wasn't even in the room.
I'm travel a lot, enjoy nothing more than a great hotel. This was an okay to good hotel.
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