Spent the first night and the room was outdated and not clean. It took 3 trips to the front desk to get a key that would work. In the morning both elevators were broke. Came back the next evening and the keys would not work and waited on a clerk to show up for about a hour. The keys still didn't work and went back down and clerk accused me of throwing the keys and started calling me a racist and doing all types of insults. I had just flipped the key cards on the table like playing poker and I said they didn't work but I guess this was offensive to him. Because it is ok for the customer to wait for a hour till he is ready to help you. Tried to reason with him to no avail and he finally made another set of keys that did not work. He continued his grandstanding for his friends. Went back down to the lobby with my friend and said we had to get out of this place and my friend talked with the clerk and after 20 min he made a stack of keys and said to follow him. We went up stairs and he walked past our room and opened another room that had a couple in it and he started yelling at me that I had let him open the wrong room. I told him that I didn't know what he was doing and he said it was my fault. Then my Friend who is a disabled vietnam vet told him that we did not know what he was doing and all the guy did was yell get out of my face and then he opened what was supposed to be our room and he left telling us that raceists don't get no keys. We decided that we could not stay in this place so we went to the lobby and asked to check out and we were informed that we could leave but if we wanted a reciept we could come back in the morning and there would be no refunds and if we did not leave immediately they were calling the cops. Another clerk had arrived and the first clerk started in provoking my friend and the second clerk jumped the front desk and assumed a position threating myself and my friend. I then called 911 and had the police make out a report of the incident. All I can say is that I have never been treated like this in any hotel ( the insults this man made were degrading to anybody) and the clerks did not wear uniforms and they did not have name tags and when I called for the manager the front desk phone rang. I am currently awaiting a answer from thier management but from the other reviews and what the police told me stay away from this place unless you need to score some drugs or need a pimp.
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