The lobby, bar, and restaurants were renovated and very pleasant. The room, however, while large, appeared in need of updating. The air conditioning was a problem. It turned off while sleeping because it's activated by motion sensors. As I didn't toss and turn enough, the a/c wouldn't stay on. In addition, if you are expecting hot water, you need to be patient. I stayed in the south tower and it seemed to take a full 3 minutes before the water reached an acceptable temperature. Sheraton brand toiletries were provided including shaving cream and razors. Unlike most Starwood properties, there was no evidence of a heavenly bed. It just wasn't as comfortable as I've come to expect. Some of my co-workers complained about the quality/coarseness of the linens. The property offered excellent conference facilities, an extremely large and outstanding gym, and helpful concierge staff. I would recommend this hotel for a business trip.
hotel reviews