Just stayed here last week and it was a fairly good experience. Great location, excellent price for Midtown Manhattan, and pretty comfortable.
Decent price for the room. However there were three of us sharing 2 "Queen" beds: my husband and I found sharing the double bed to be slightly uncomfortable as it was very small. Having just stayed in the same type of room at the DoubleTree in Philadelphia, we were disappointed that the beds were much smaller in the NYC location.
The bathroom was clean, though musty due to lack of proper ventilation.
Seemed as if a new vacuum or vacuum operator is in order as the carpet was never quite clean.
Disappointed in the lack of free WiFi in the rooms, though nice it was available in the lobby (and it seemed every single guest was making use of this). In this day and age, is it really necessary to charge for this?
The one major let down was from the staff at the reception desk, who were always rather surly whenever we spoke to them (check in and check out, mostly). Never once did they make eye contact or smile/say thank you. This can be improved upon considering the concierge and door staff were some of friendliest people we encountered in NYC! The certainly received tips from us.
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