I've stayed on business three times before at the Roosevelt, and so when it showed up as a discounted group rate for this past convention I thought it was my best choice. But I won't make this choice again.After flight delays, I arrived at 1:30 in the morning, tired beyond belief, and had to lug my suitcases up the stairs to the lobby by myself---no doorman, no bellhop. Then in spite of my requests, I was booked into a street-side, low floor-level room. Then had to go back to the front desk to request a change to upper floor, inside room. I used the same one bar of soap the entire visit---until it was a mere sliver. Same with squeezing the last drops from the shampoo and body lotion bottles. There was no replacement of toiletries, which seemed ironic, because based on their little "be earth friendly" hangtag, I should have been able to leave my towels on the shower bar so they wouldn't be replaced---yet everyday they were! Anyway, in general, my stay was not nearly as pleasant as it used to be here. Everything seemed a hassle. I know I can find a better hotel for the price, and next time I will.
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