This is a very nice, though expensive place to stay. San Francisco is one of the most beautiful cities I have ever visited. We spent 3 nights in February at the Sheraton and found very clean and well-appointed rooms.
The staff was a little too high brow for my personal liking. I am not rich, but do enjoy staying at nice places when I travel and when every staff member you come in contact with expects a tip for whatever mundane task or for simply doing their job, it becomes very tiresome. I don't mind tipping for service above and beyond the call of duty, but needing to tip 3 people just checking in is a bit much.
My other complaint would be the rooms that face the bus station across the street. There was loud noise and activity going on all night. We asked to change rooms and were granted a different room, though more expensive of course.
Overall, if you are a family travelling on a some sort of budget, this may not be the best choice, but if all the nickle and diming doesn't bother you, this place is fine.
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