The Morgans Hotel excels in all areas of hospitality, but is nearly perfect in customer service. The staff at this hotel are all incredibly courteous and friendly.
We decided to take a short stop in NYC during our trip and we had a 11 month baby with us. I called on the day of our stay if they could have a crib placed in our room. We arrived at 1:00PM, two hours before check-in, and the room was ready! The rooms here are spacious and surprisingly clean and feature a very minimalistic/modern style themed throughout the hotel. The bed is extremely soft and comfortable, never slept better at a hotel. Situated right in the center of midtown, you can't ask for a better location. Just a short walk from Grand Central Station and all the famous districts NYC has to offer. There's also a convenience store right next to the hotel.
Everyone from the doorman, front-desk, waiters, and even housekeeping showed the kind of personal attention you will never get at bigger hotels. I highly recommend this boutique hotel to anyone that prefers a private, quiet and intimate refuge in the restless and exciting city.
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