Had engineer out for the 5th time for the tumble dryer for which i’ve had enough of repairing. Had a helpful representative when booking the repair and told how to get store voucher to buy another now, which was tell the engineer when he comes. I was at work so passed on the message for the mrs to relay which was rudely refused by the engineer, for which my subsequent calls back were cut off three times by all representatives after i had explained the problem and pretended to go look at the information on the file. The last person was called louise
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