We had initially stayed at the JW Marriott and then transferred to this hotel for 4 nights. The staff here was very friendly and accomodating. The bell staff was excellent, the concierges went above and beyond the call of duty in terms of being helpful, the maids were very prompt and efficient and overall we enjoyed our stay. We would highly recommend staying at the Regency Club level....the food, service and amenities were excellent there and well worth the little additional we paid. Our only complaint was related to the room itself. The bathroom is very small and outdated, the bed was not particularly comfortable and the room needed some general upgrading. The staff here is well trained and there to serve, the amenities are good, and the place is very clean. If the room was better we would have given the place 5 stars.
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