First the plus points: The hotel is in a great location, right on Times Square and, despite this, doesn't suffer from excessive noise. The staff were very helpful and attentive and their was also a free wi-fi service which was reliable and fast enough to make Skype calls on.
Now the negatives: Our room (a superior) was tiny and the bathroom was also very small. The bed was uncomfortable, hard and barely a double size. It was also a fairly expensive room although I suppose the location dictates the price.
Would I stay here again? No, but then I wouldn't deter anyone from doing so either. My overall feeling was one of slight disappointment and I came away feeling that I could have gotten a better deal and a bigger and nicer room if we'd chosen a slightly less central location.
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