Jordan, a customer service specialist, was extremely helpful and nice in making keys. He was chatty and friendly--two qualities I appreciate in a customer service setting. I stopped him, asking him where I could get keys made, even as he was doing something else, and he wasn't irritated (even though he could have been).\n\nI have been here several other times as well, and each time it's a more pleasant experience than I would have expected. It's sort of out of the way for most Hendersonites, but I recommend it for a big-box hardware store.
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