The staff is awesome! From Dake and Kelsey at the front desk, to the fantastic door and bellhop staff -- they will all ensure your stay is fantastic; and you'll probably see them out in the neighborhood too.
This hotel has awesome food choices! Blue Ribbon (which recently opened) on the 2nd floor has great Asian fusion -- late ('til 2am!) and delicious breakfast; meanwhile Pala on the ground floor has great staff and delicious light Italian fare while S'Mac has a great pagoda in the park just across Houston with more mac'n'cheese varieties than you can imagine.
Best of all - for me - they all can do gluten free food for those with Celiac's too. The Thompson is truly a gluten intolerant's dream come true!
Next, is entertainment; the Thompson has three bars, a great rooftop club, the pool side bar and a nice bar with a 2nd floor patio. Both offer enjoyment with good libations. But downstairs, check out the Rockwood Music Hall, with two stages playing a different, almost always awesome, band every hour -- seven days a week ~5pm - 2am. And you can not beat the Lower East Side for bars, clubs and speak easies.
However, if you do find you want to leave the neighborhood, there are always cabs and the door men are always helpful grabbing one. Similarly, the Subway is just feet away on the F line which runs to beautiful and fun Park Slope Brooklyn and beyond or to Midtown Manhattan insanity (and beyond there too).
Lastly, the rooms are awesome! This is no noisy Hyatt or Hilton, but a specialty hotel, indeed. The glass in the rooms keeps them very quiet for being in Manhattan and the styling is very chic. Bathrooms in many rooms are enclosed in an inviting frosted glass (ask the front desk if you need the privacy of traditional walls) and the smaller rooms still have large views, often with a wall of floor-to-ceiling windows.
As with any hotel, there are idiosyncrasies. If the A/C or heat seems to have gone berzerk, ask the front desk for help. Similarly, if you are confused by the elevator -- you are not alone. Apparently, the elevators really confuse people. But the key is to either enjoy meeting your new friends as you aimlessly ride the elevator; or put your room card into the slot and press the button for your room; kind of like any other hotel, except it seems people often end up being brought together by the elevators here. Also, beds can be a bit on the firm side. If you need extra soft beds usually, talk to the hotel to figure out what's best for you.
I love the relaxation and service the Thompson provides; check it out, and I'm sure you will too.
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