Room was clean and we were not staying very long so it was okay, but I have stayed at many Holiday Inn Express hotels and this just didn't give me the same feel. Room was dated. They had converted the old lamps with funny switches to flourescents, which was okay except it wouldn't turn off so I had to unplug lamp.
Arrived late (9:45 pm) and took a few minutes for desk person to know we were there and come out. Then answered phone and talked while we were checking in and held conversation on 2-way radio with other staff member. I don't mind efficiency but was done while she was asking me questions also.
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