We stayed at the Diamond Head Inn over the Labor Day weekend in a room on the ground level. Room was clean, bed comfortable, nice kitchenette. Getting a decent night's sleep was something else altogether. We had several people occupying the room directly above us who spent a good part of the first night drinking, stomping about and cursing. At one point, someone or something hit the floor above us hard enough to rattle the lamps on our bedside table. Calls to the desk went unanswered. We complained to a nice young lady at the office the next morning and she asked us to call the Pacific Shores if it happened again as they share security. The next night was a repeat - we called - security came - our neighbors cursed the guard, quieted down, resumed the racket - we confronted them ourselves - we were cursed - finally at about 3am things quieted down. Another night's sleep shot. We wrote a letter detaling our experiences to the general manager upon our return home and never received a reply. For having nice rooms at their location, you'd think the Diamond Head Inn would have a security person on duty, especially over a holiday weekend. We won't be back.
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