Three out of five doesn't quite do this place justice, its above 'average' but not quite 'very good'. On the positive side, it has a great location with Cable car stop right outside and Fisherman's wharf just a couple of blocks away. The apartment is big with a well equipt kitchen and the staff are very helpful. While we were staying they had some problems with the boiler and the staff were excellent at keeping us up to date. On the down side, the bedroom was a bit noisy from comings and goings in the atrium, the bed linen wasn't good, nylon type sheets which felt horrible, the cleaning wasn't brill, few black hairs found which defintely didn't belong to us, and in general it wont be too far away until the suite does need a good refurb. Having said all that I guess it depends what the most important thing is to you when choosing your hotel. We would certainly stay here again because of the value, (you get a whole suite for the cost of a room elsewhere) and the location.
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