The front desk agent who checked us in had a very unpleasant attitude. I won't bore you with the details, but everytime I encounter someone with a terrible attitude who is in a hospitality or customer service oriented profession, I'm shocked. I shouldn't be though -- happens more often than not.
I was here for a weekend with my husband and 1.5 year old. The hotel itself is old, but nicely maintained. I think you first notice the wear in the elevators. Those things must be original. It's not airconditioned. Actually, the AC in the hotel is odd. Some hallways are ac'ed, others are stuffy and hot. Same with spots in the suite we had. It was a one-bedroom suite and it was huge. I don't know if what they have counts for central ac -- it's a modified ac wall unit. The controls look like that of a central system (on the wall and is digital), but there aren't vents in the bathroom (or the dining room and hallways of the suite.) Anyway, the wall unit was fine for the most part. But sometimes it got too cold. Then it got too hot. Good white noise for the baby while sleeping.
They offer coolers in the rooms, but they don't get very cool.
The sofa bed in our living room pulled out to be a very small double bed -- not made for two people. But like I said, the suite was huge -- it's advertised as 700+ sq ft, though I think it was more. We just slept in the bdrm with the baby. Because of the white noise from the ac unit, we didn't disturb him.
Since we travel a lot with our baby, I tend to write my reviews focused on helping out other traveling families with babies : ) Our little guy is a light sleeper, but our suite was great because even though it only had one bathroom, it wasn't connected to the bedroom, so we didn't disturb the baby once he was asleep. The bathroom was located at the end of a hallway.
We went to the pool a coule of times while there. Nice enough. Umbrellas and pool bar service. Nice mix of kids and adults. No kiddie pool, though there was a wading pool? Very small -- like a jacuzzi.
Ladies -- no counter space in the bathroom. It's a pedestal sink.
Elevators were slow sometimes. Very small, so it gets filled up quickly and you may have to let one pass before you get on. (We would have taken the stairs if we didn't have a baby in a stroller.)
Overall the hotel is fine. Some really like the historic charm. I think it's getting old and it's starting to show. But it's in a great location in the city. Lots of restaurants within walking distance.
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