As I sit in the lobby after two nights here and look at the "Trip Advisor Certificate of Excellence" I'm wondering if it's my expectations of a hotel that's throwing me for a loop or??
EXCELLENT is the Staff... Every employee, every day, every hour is pleasant, accomadating, knowledgeable and friendly.
They are the reason to stay, but even their service does not justify a nearly $200 price tag for a (somewhat) refurbished apartment. The doors and walls are scuffed, the carpet dirty, the vents, doors etc filthy. Better windows in the bedrooms would go a long way toward reducing the significant and unending traffic noise (or earplugs apron arrival)
We changed rooms after a very uncomfortable first night to one that was more upgraded, but still with a stained sofa, scuffed furniture etc. It was a but quieter but not by much... The grounds are well kept and I think IF the room, which includes light breakfast but Not parking was in the $125 range I would see it as a value. But no....
Once again... Staff amazing but this place is what I would expect for a much less expensive hotel. Even in LA
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