Major fault AGAIN it's happening every week in my area, we are paying loads per month for a service we are not getting only to be fobbed off when we call, I work from home so rely heavily on the broadband and have had to go else where to work which has cost me money due to the constant outage, I rang them on the 22nd and they said the problem will be fixed by 30th which means no I telnet or tv until then, my contract isn't due to end until next Dec and they won't let me out of my contract until which is absolutely ridiculous, if I loose my job through having no broadband what will they do then? We are being robbed paying per month for an intermittent shoddy service and when you call you just gwy told a script of how sorry they are without any indication as to what the problem is or when it will be fixed!! As soon as I can change I will be leaving virgin and will not recommend them to anybody, my family and friends have also left them in recent months.
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