My wife and I spent two nights at the Marriott Riverwalk. Our stay was wonderful. We are Marriott Rewards members and were treated excellently by the staff. We arrived at about 10:00 AM and asked the bellman if we could check our bags until check-in time. The bellman asked me if we would mind an upgrade to a balcony room, as he had one ready now. We didn’t mind and he checked us in right then and there at the bell stand. I expected that he would send us to the check-in counter.
We arrived at the room and it was ready as promised. The room was very nice and the view was marvelous.
The hotel is located right on the Riverwalk and directly across from the Rivercenter Mall. It is about a half a block from the Yellow Trolley stand and a block from the bus stop and the hub from which one can catch any of the four trolleys. The Alamo is about two blocks away.
On the second morning, the housekeeper changed out our bathmat for a nice rug and added a spa robe to our closet. I am guessing that this is because we are silver elite members of the Marriott Rewards program. The night before checkout, we were treated to a nice card, a pair of chocolate truffles, and two bottles of water. I suggest joining any hotel’s rewards program before making your reservation. I can’t hurt, you can earn points for free stays, and you receive special discounts. We booked this room under a rewards discount and got it for about $120 per night plus tax.
The bed and pillows were as comfortable as any I have ever slept in. Other furniture included two bedside tables, comfy chair, desk, desk chair, and TV armoire. It all appeared clean and well kept. The towels were large, soft, and absorbent. The water pressure in the shower was a bit low when the shower was anything past warm.
The fitness center is the best I have seen in any hotel. There was a large selection of dumbbells and machines as well as several of each type of cardio machine (treadmill, stairmaster, and elliptical). There is a nice hot tub and indoor/outdoor pool. The pool was too cold to swim in. Large fluffy towels are available poolside. There is also a ping-pong table.
We would stay here again if we could not find a less expensive hotel that was as nice. There are several full-service features provided at this hotel that we don’t need – data connections in the room, several restaurants on property, USA today every morning, location directly across from the convention center, etc. However, I realize that AAA requires these items for their star rating system and that they would be helpful for a person on business.
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