Our room was like a thumbalina room - truly the smallest hotel room I have ever stayed in, and I travel often for business. This combined with the fact my husband is over 6'4 and over 300 lbs, it was almost comical watching us trying to maneuver around the room and bathroom. If the size of the room wasn't bad enough, the caulking in the bathtub was mostly missing around the tub, and the header of the closet door was mostly rusted and unsightly. The only seating in the room was one straight chair at the desk, so one person was forced to sit on the bed or floor.
We inquired about changing rooms and were told (albiet in a very friendly manner) that they were sold out and having to escort people to other hotels, so while they apologized for the room, there was nothing done about it.
The bottled water in the mini-fridge listed at $5.50, which I would expect in Chicago and New York, but not in Indy. We felt we got an okay deal through hotwire (93), but to be honest, although the Westin has been downgraded on the hotwire site from a 4 star to a 3.5 star, we will not return to the Omni and will choose the Westin on future get aways.
We didn't try any of the restaurants, the check-in and check-out were smooth and friendly, the lobby looked fine and large (if only our room was the same!).
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