my family came to san antonio for fiesta week and we did not had a problem checking on friday the 27th of april room was ready we did not had to wait like we did 4 months ago. in the past we had problem with the room not been ready up on checking in even that was a late afternoon this time room was ready and we were able to enjoy our time at the pool with the kids. we had an incident the internet not working and we came down to the front desk to let the supervisor know and Carly was rude and not apologetic of the issue and told us.....well sometimes work some times does not. .....other than that little problem everything was great. coming back for the summer with the kids
hotel reviews