What I loved:
Location cannot be beat. Perfectly nestled between Boston’s prettiest streets for walking/ shopping / eating and just across the street from the Public Garden
Bath products
Bedding
Furnishings in our suite
Lobby flowers
Coffee and pastries in the lobby in the early morning
The robe. Like a snuggly throw blanket.
The towels. Huge, fluffy bath sheets and plenty of them!
Views of the Public Gardens from the club lounge
Doormen and concierge became friendlier and friendlier during our stay
What I didn’t love:
My junior suite bedroom shared a wall with the elevator shaft.
Room service took over an hour and the clam chowder made me sick (Boston has so much good food nearby – skip room service)
Nothing special to welcome children like the Ritz has always done
At first I was a little irritated with The Taj, but after a five day stay, I fell in love with the hotel just as much as I fell in love with Boston. My room was a disappointment and traveling with a three-year old, I didn’t want to hassle with a change. I booked a junior suite on the club level and got a beautifully appointed room BUT it was next to the elevator shaft on the floor BELOW the club level (defeats the convenience of the lounge!) Unless you fall asleep instantly, don’t book this room because the elevator noise will ruin your night. Also, “the tranquil garden view” is a look of windows and walls between the red brick buildings. Book a room with a view and you won’t be disappointed! If I went back, I’d stay here again, but I’d book a room with a view of the Public Gardens even if it wasn’t a suite. Also, if you’re on the fence about staying on the club level and you have small children, skip it. Children were tolerated, but unwelcome in the lounge. We made our trips to the club lounge for cheerios and cookies very short. Also, the drink setup is not typical Ritz indulgence as concierge staff serves you making you wait a bit for champagne or water or whatever. I saw some people leave after waiting too long for a cocktail. While the club food looked good and was plentiful, I preferred eating out for local crab cakes, lobster rolls, cod and chowders. Boston is such a delicious locale that the desire to eat on the club level was not the same as other destinations. But I still believe club access is a good value and nice splurge if you partake in cocktails. The location and building is the best and among the most beautiful in the city, but I think the Four Seasons might be a nice alternative and also the Fairmont Copley Plaza. If you have a view of the Public Gardens and appreciate the historic value of the Taj, I think you’ll enjoy it! What a treasure Boston is. I can’t wait to go back!
hotel reviews