I guess I can understand if you have business in the area and need a place to stay. Maybe you're having lunch with Robert De Niro while attending the Tribecca Film Fest. Or you have shopping to do on Canal Street. But if it's anything else, spend the money and take cabs from mid-town. It's just that the location isnt that great. Most people don"t like walking in the neighborhood during the day let alone at night. It's not far fron Chinatown and Little Italy, but far enough that it's a little uncomfortable.
The room itself was nice - I had 1720, which had a view of the Empire State Building. Smallish, but clean and newer carpet etc. There is no bathtub in this room, just a shower. No extras either, dont expect q-tips or a shower cap here. Service was spotty. There was not a door-person to help with cabs, and I had to walk ten minutes to find one at a very busy time of day. I also saw people trying to flag down cabs everytime I came back to the hotel. Food was good through room service. Had a problem getting through one night as they must have been very busy and I kept having to call back after they would put me on hold. Lobby is small, there is a workout room on 2, but I didnt try it. Canal is a very busy street, so if your room is located in the front you will hear early morning trucks driving by. I did come down early at 4:00 am the last morning as I had a 6:00 am flight and they got me a cab at that time and said they could call cars. Overall, while they can't help the neighborhood, they should try to differentiate with service, service, service. Needs some tweaking.
hotel reviews