I have been a Spotify customer for 5 years. I loved the app and Spotify was my go to choice. After 4 years of Spotify premium my membership randomly cancelled. My account was softlocked by Spotify and I can't log into a free version of my account. I tried repaying with 4 cards that all have money and even bought a prepaid. Spotify declined every single one. When I changed it to a free account it deleted everything. My playlists, liked songs, podcasts. Everything.
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