We spent 3 nights here in a junior suite. It was rather pricey but we enjoyed our stay. The junior suite was fairly small but large for San Francisco. The decor was lovely and modern - peaceful. I felt very peaceful here and not rushed. We didn't have to face throngs of people in the lobby like we did at the hotel we had just left on the wharf and, most importantly, Internet was complimentary, regardless of the number of devices.
The workout room was small but adequate. The business centre was nice, as we could print tickets for the ball game there.
I loved the location - right next to Chinatown gate. It seemed to be a 20 to 30 minute walk to Fishermans wharf and also, the opposite direction, to A T &T Park. There are nice shops close by - Niketown, Paul Frank, Lululemon, Benneton and much much more. Plus there are the cute little tourist shops too ($2.99 tshirts etc.). Just a block away is a 7 11 which was nice too- so you don't have to pay $3 for a soft drink in the room mini bar.
The roof top deck is lovely. The hotel is a classic older building. Very nice. Our room had two nice windows. The sofa bed was really uncomfortable for our 15 year old son. We would have preferred two beds but they weren't available.
The best part of this hotel were the staff - 2 in particular. I wish I knew their names. One was the front desk clerk. She was an oriental lady- very friendly and helpful. The other was the bellman. He worked the day shift and was great for calling cabs. Unfortunately he was a Giants fan (we were there to watch our Nationals come out on top ) but he was very helpful and pleasant. Those two employees elevated my experience from "okay" to "great".
Beware when you are booing this hotel. There is an Orchard Hotel two blocks away, also on Bush. We thought we had booked in there. Know which hotel you are booking - Orchard Hotel or Orchard Garden.
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