Can't beat the location - right next door to the Hancock tower. Close to the beach. Easy walk to restaurants. Since the location is so great, you dont need to spend much time at the hotel. The rooms are OK, nothing special. I had a lovely view of a brick wall. The room was tidy but not spotless. The walls were paper thin and I could hear coversations in the hallway. Service is OK - we asked for an early check in (1pm) ahead of time, yet arrived at 1:30 and was told no rooms were available. The staff member took my cellphone number and promised to call when a room was ready - but never did. Check in could have been easier. All said, I would stay here again - but really because of the location not because of the rooms or quality of the service. They dont even have a place to east breakfast other than a coffee stand. Last year, we stayed at the Renaissance in the loop and it was MUCH NICER, better service, spotless rooms, great restaurants, etc.
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