This hotel ranks above many I've used in the past that cost far more. The place was convenient to everything (including our HQ). It was kept immaculately clean. The staff was outstanding to deal with. I felt like I was in a 5 star resort. My room was quiet and comfortable. The hotel even arranged to have us picked up by limo (on their dime) at our HQ since their shuttle stopped service at 6pm. And on the day we were leaving our Yellow Checker Shuttle never showed up to take us to the airport. On a last second request the manager allowed one of the staff to take us 17 miles to DFW without charge! We still tipped the driver well for saving our butts and getting us to DFW on time. I am having everyone in my agency stay there from now on. This is what service is all about.
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