We booked this hotel on the basis that we had a great time when we stayed at the Plaza Athenee in Paris. Unfortunately the two are not comparable. Whereas the PA in Paris is grand and modern but chic, the PA in New York is cramped, dated and the staff are unhelpful.
Take one evening which we asked them to make us reservations for. Firstly it took them 30 minutes to bring an iron to our room which meant that we were late leaving. We then got to the restaurant to find out that the hotel concierge had not changed the table reservation as we had asked them to which meant that we were 45 mins early. We were therefore late finishing dinner so, when we got to the jazz club which the hotel had booked for us, we were no longer able to get in as the club had a cut-off time for entrants - a fact which the hotel forgot to tell us about.
The rooms are reasonably sized and equipped but the bathrooms are dated. Whereas the hotel in Paris has large bathrooms with modern fittings, the bathoom here looks tired and needs ripping out. The communal areas in the NY hotel are almost non-existant which means that it feels that you are alomst entering an appartment block rather than a hotel. Again, compare with the Plaza Athenee - the lobby and bar are impressive.
Overall, I wouldnt recommend staying at this hotel and will certaintly not be staying there again next time I am in NY.
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