The rooms are very small, so if you are traveling with family be prepared for cramped surroundings. The website was upfront about the size of the rooms - so I didn't penalize the hotel in my overall score - just a word of caution.
Front desk personnel were very helpful as were the bellmen. The "manager" would walk around the lobby not doing much except being obtrusive and watching people.
Rooms were very clean and it does appear that much of the hotel has been recently renovated.
Excellent location - could walk to many attractions and there was a grocery store right up the block.
Ate breakfast there twice. Decent selection and the price was reasonable for downtown Boston. The bar was nice and if the weather is nice you can sit outside on the sidewalk and enjoy your cocktail.
One night, children were running up and down the hall of our floor - but it is hard to control that and that could happen anywhere.
Overall, I was very pleased with the stay.
hotel reviews