Recently stayed here for 4 nights. I usually book in the Hilton chain; this was my first time at a Fairfield Inn.
The positives: a clean hotel with comfortable beds. The front desk staff was pleasant and helpful.
The negatives: I wasn't impressed with the continental breakfast buffet. For hot entrees, you could make a waffle or microwave a refrigerated breakfast sandwich. They also offered cereals, muffins, yogurt, and fruit cups. Hours were 6 to 9 and seating was limited. One day the card that opens the door did not work; the staff responded this happens often - no big deal, but a slight inconvenience. You could hear everything that went on outside your door in the hallways, although I didn't hear any noise from adjoining rooms, to be fair. The cooling system is loud when it kicks in. I was constantly adjusting the television volume to accommodate for the noise. Twice there was no place to park - all spaces were occupied by cars attending a tournament at the Marriott next door.
Now these things I don't hold against the hotel, but although it was supposed to be non-smoking, someone in the room next to me was obviously smoking at regular intervals and the smell traveled through the vents to my room - yuck. Young kids also seemed to endlessly play in the hallways without adult supervision. I did not complain about these things, so I do not know how the hotel management might have responded.
On the big ticket items - clean and comfortable - the hotel succeeds. But on my next trip to Indianapolis, I will try another place.
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