Overall this was a nice stay. We stayed three nights with our 2 kids (between 5-10) at a very good rate. On the positives: Clean rooms and property, nice views, kids enjoyed the kids club and we were pleased they were active - not watching videos, great "service express" at the push of a button, decent golf facilities, full Starbucks on-site. But lots of little bothersome things added up. Super unfriendly spa manager (but then decent masseuse). Was told to arrive to kids club a little early to sign kids in but then no one showed up until 5 minutes after the scheduled start time. Pool, advertised as heated on the website, is heated to 82 degrees - hardly swimming material even in our warm Decembers in TX. And dining experiences were really mixed. We ate at Brannon's which great for breakfast and fine for dinner as well as Francesca's which we found subpar. Both waiters really touted a special Texas wine - tough to get and quite special. The second night, having a nice dinner at Francesca's we bit at $120 for the bottle. IMO it was undrinkable - and we enjoy lots of different wine. When I asked the waitress for a different glass of wine b/c I couldn't drink the Texas wine she said that some customers "do find it really earthy". This was not earthy. It had a horrible finish and was simply a foul wine. We felt totally dupped. My husband was served the wrong entree and two of the apps and his entree were really not special. My entree was very good and fortunately we split that. Last we ordered dessert to go and when we got to the room realized they'd not included any utensils so we had to call and tip for delivery of forks. Annoying. So, on the whole, the hotel is nice but lots of bumps during the stay. We'd recommend this hotel but with all these problems as caveats.
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