Delivery was due to arrive on the 10th of January, we've even received message off courier saying our parcel was delivered & how do we rate the service? Checked on tracker & its still in the depot. Zero rating for sure.
We've had to be the one's making contact about the order on two occasions, only to be told an investigation had to take place, which could last 6 days....
Sorry, not waiting that long for a toaster.
We've ordered from another company & I will be cancelling my order with yourselves.
The People I've spoke to at AO.Com has been very helpful, but just makes me wonder how much longer would we have been waiting before our order arrived???
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