The Henley Park is decidedly an older hotel (the lobby architecture reminds me of a small British Castle). The rooms, though small, are comfortable and have been modernized. (I had only one chair in my room and it was very heavy to move to the small desk.) The lobby area is comfortable and well maintained.
Unfortunately, except for the doorman, I did not encounter one staff person who welcomed me or was glad to see me. The hotel mixed up my reservation with that of my brother's. No smiles from the bartender (who did not wait on us; we had to go find him) or the servers in the restaurant. The food at breakfast (eggs benedict) was disappointing. The hollandaise had little flavor except for a strong overtone of cayan pepper and the eggs were overcooked.
In a few years a Signature Marriott Hotel will be built across the street. Unless the service at the Henley Park improves and the welcome is warmer, the only way this hotel can compete is on price.
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