My daughter and i have just stayed here recently. On arrival we thought that it looked nice. We were checked in by a man called Raymond, who was very nice and polite, can't say the same for the rest of the staff though. In particular one of the girls who was supposedly giving out information on the local tours and sightseeing. She was very rude and became irritated when we couldn't grasp what she was trying to eplain very badly. Asked her about information on ground zero and we were told that there was nothing to see, but found out later that there was a museum there.
The rooms were a shock to say the least. The window was open and the room was freezing. We were given a kingsize bed that we didn't ask for and the bathroom was scary to say the least. Was afraid to use the shower most of the time.
Having said all this I would stay here again because of it's location, but would hope that the staff giving out the information on sightseeing would be able to handle it a litte more professionally.
hotel reviews