Had to write this review, even though it was last December that was my most recent stay, because of all the negative reviews that I am seeing for this hotel. I have stayed three times now at this hotel, and have never had anything but a wonderful experience. I DO ask if I can get an upgrade, and I DO ask for a quiet room, and I think that one must ask, but it has been my experience that they comply with request. I adore the "Clock Bar", the shops, the wonderful location, and the beautiful history and surroundings. Don't be put off by negative reviews, as I have only experienced wonderful times here.
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