Dates 13-14 April, My Huband and I recently stayed at the Hyatt Mission Beach and were very surprised indeed at the incredible Balcony View and helpfull Bell Man, Steve! He went out of his way to help us get everything we wanted. .
We have College kids of our own, that were not with us and dont mind Children but we think that the hotel needs to reconsider its allocation of rooms on the Regency Club Floors. We were on floor 16, and the 16 & 17 are Regency Club floors. We had a heard of Elephant like Children above us who seemed to rearrage furniture until midnight! I cant understand how parents can let the kids be like this but when we saw the amount of unsupervised kids in the Club Room / hot tubs etc we could understand all the noise. And also the hot tub was a lovely shade of green with snotty nosed kids in it. YUK!
Suggestion to Hyatt. Have adults only on floor 17 and Adults and kids on floor 16, as when you pay extra for Regency you expect peace, not being kept up by loud banging above! We did complain but it still continued on until midnight and resumed at 5am. Not very relaxing for us, and we have stayed religiuously with Hyatts and enjoy the upgrade option. We prefer Hyatt La Jolla for their food and pool and Regency Club has better Breakfast but it has no views at all.
One other thing. We also had problems getting on the computer as there was always young children alone on them playing games! I had to ask them to get off for a short time so I could print our boarding passes as they would stay there for hours!
I would not recommend for couples to go here!
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