My hubby and I stayed here while I attended a training being held here.
We'd booked a good month in advance. Upon check in (which was rather indifferent) we got an upper room floor (as we'd requested). In my booking request, I'd also asked for a quiet room away from the elevator and loud machines. Guess what room we got? The one right across the elevator and next to the room with rumbling vending and ice machines. We didn't go into the room; instead I went down to the Lobby. No can do on the move to another room - all booked up.
The fortunate thing was that the room is well insulated. We didn't hear the buzz of the elevator as it reached the second floor nor did we hear the machines. And most guests must have used their indoor voices while coming and going from the elevator. (We also had our trusty fan for the white noise we're used to hearing at night.)
What we liked about the room: it was very clean, well-insulated, nice bathroom, big clean towels and clean bedding, fridge with teeny freezer and microwave, and the free wi-fi.
What we did not like: the movement sensor that shut off the AC while we were out of the room after so long (first stepped into an 81 degree room), the off-and-on of the AC compressor, the bouncy spring mattresses that jiggled the brains of the person already in bed while the person out of bed got back into bed. Made solid sleep hard to achieve.
What we found extremely tacky: the plastic mattress protector with the little bit of terry towel fuzz on it. Hot fuzzy latex to crinkle as you toss and turn on a hot mattress. I understand why a hotel would choose this option...but it's so tacky. So it got removed, along with the extra hot padding placed on top of the plastic to make it less obvious.
Breakfast was the typical hotel breakfast buffet stuff. The scrambled eggs are an odd texture, almost like flour's been added. The coffee is good.
The room we used for the training I attended was OK. The trainer complained to us about how hard the set-up was. A pitcher of ice water and cups were brought into the room the first day. The second day, the same half empty pitcher of water was still setting on the back counter...bleh!
When we arrived, a moving truck had exercise equipment in it...taking it out and away from the exercise room. The pool is tiny and the water in it was gross, with dirty gunk floating around in the bottom of the deep end.
Overall, the facility is solid and clean. But customer service was off during our stay.
(If you stay here and like Vietnamese food, head east on regular Tully Road, over 101. Lots of little restaurants on Tully. If you turn south on King and go down to where it changes names, you'll find a Target and a strip mall full of Vietnamese restaurants. Bring your appetite and cash!)
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