Buying an new iPhone, was deciding between getting it direct from Apple or from Carphone Warehouse as the prices were the same.
Decided on CW because they were offering an extra £50 on top of the £90 they said my old iPhone was worth on trade-in. However, once I went through checkout the £50 was never mentioned again and the initial email they sent to confirm how much they had agreed to pay for my phone only referred to the £90. I emailed but got no response.
Then, of course, they emailed to say that my old phone had a "faulty silent button" and so would only be giving me £20.
My phone was in perfect working order when I sent it to them, this is an absolute scam. And looking at the reviews on here, this is a regular occurrence! I just wish I had read the reviews in the first place and bought direct from Apple.
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