I set up an appointment time for 3:45 so I wouldn't have to wait for my vehicle to go through the line, I called hours in advance and when I got there they were very nice and customer service was up to par but I had to wait 1 hour before they even took a look at my vehicle not to mention another 45 minutes to complete the task. \n\nI would have had a better experience if they started service on my vehicle shortly after my appointment time, I am in the service industry and have appointments so I understand that a little late can happen but 2 hours, come on give me a flippin break
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