I would stay here again but only because of the location. If the room was not clean I would ask to be moved next time.
The Good:
The location is great - close to all the attractions at or near the wharf. It is an easy walking distance to the ferries for the Alcatraz tours. The area is very safe so you can feel comfortable walking day or night. The lobby is very nice. ALL the staff were very professional and helpful. Always had a hello and a smile even in the pouring rain. There are snacks, sandwiches and drinks available in the lobby for a fairly reasonable price. The beds and pillows were very comfortable. Starbucks coffee for the room :). IHOP just down the street for a cheaper breakfast.
The Not so Good:
The buffet was expensive but I did not go beyond the door. Would take a pretty outstanding hotel buffet to be worth the price. The rooms are far from sound proof. We could CLEARLY hear the people overhead walking. Fortunately they were not up late. The worst was the lack of cleaning in the room. The bed and the counters seemed clean but the floor was very bad. The corners and baseboards were very dusty. I thought I was being picky until we went to leave and my husband checked under the bed. There were pretzels and a bottle cap - obviously had not been vacuumed in quite sometime. There were problems with the elevator and one night only one of the three was running. Parking on site would have been about $60 /day with the taxes. Across the street in the Safeway parking lot it was $30/day but you could not take your car in and out without paying more. No free Wi-Fi in the rooms - cannot figure this one out at all. The hotel across the street offered free Wi-Fi and free parking. In this day and age Wi-Fi should be free in any hotel. I personally feel this is just a gouge and the "Shertons" need to look at their Wi-Fi policy. You could get free Wi-Fi in the lobby.
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