I've stayed in several hotels while on business in Charlotte this year, and I now avoid this one. Was really underwhelmed - shocked really - at the quality of the hotel. Staff are friendly enough. But that's true many other places, and doesn't make up much in this case. The entrance is sort of through a garage port, or a significant hiking detour around a plaza. The halls and rooms are dark. The elevators didn't work several times, and we had to use a service elevator. The wifi was spotty at best. I literally couldn't get work done at night because of it: kept fading out. Found out if you are on the side away from the streets (west side I think) it works better. The windows are not well paned, so lots of sound came up from the street - and I was high up enough. Had to turn on the bathroom fan to get the white noise to dampen the street sounds. Furniture was on the older side, though the bed was comfortable (the only plus in the room). The bathroom was surprisingly a bit on the small side (for a big guy like me). Wall paper can only be described as ugly.
On the plus side the location is perfect for walking anywhere for business meetings in what they call Uptown but the rest of us normal people would recognize as their downtown. Then again, that's true for several other hotels right in the immediate vicinity, so you can skip this one.
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