This is quite possibly the strangest hotel I've ever stayed in. The layout of the hotel is quite confusing, and the hotel is very outdated. I do not feel that this hotel is up to Westin standards.
Make sure that when you book a room that you do not book the lowest class of rooms. Some of the rooms (see picture of hotel floor plan (e.g., rooms 54 and 40)) are only a couple of feet from the glass elevators and people riding in the elevator can look directly into your room.
The quality of my room was sub-par. The carpet was heavily stained throughout the room, the sink faucet was not attached to the countertop, the tub was broken in several places, and only one of my four bath towels were actually clean each day (i.e., you can tell they had all been washed, but many "washed-in" stains remained). Also, the colleague that I was traveling was interrupted by about 15 phone calls during the night with no one on the line. The front desk staff attributed this to "a broken phone system."
While this hotel is extremely convenient to downtown LA, I opted to stay at the Hollywood Renaissance when I returned to LA on a subsequent trip.
hotel reviews