Our family were in New York for a birthday celebration, as a thank you I booked Sunday lunch in Peacock Alley for 12.30pm. Booking was made by telephone from Ireland, the receptionist gave his name (I will not embarrass him). When we arrived, despite the fact that there were innumerable empty tables we were told that there was no record of our reservation but a table would be found if we cared to wait. We waited and were ignored for 20 minutes, then gave out and went looking for an alternative, a wasted morning and a big disappointment as I had previously eaten there and was anxious to share the experience with my family.
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