We stayed over Easter and the hotel was much quieter than any other W we have stayed at.
We had a room overlooking a 'courtyard' basically nothing but it did mean we could sleep without listening to the trains that are nearby.
At check-in we opted for the 'green option' which we were told would mean we didn't get clean sheets and towels. That was fine as we are only staying for 3 days however it apparently also means no one does ANYTHING in you room for the stay. So you need to call down for extra shower gel/shampoo/toilet rolls etc which is a bit annoying...
The Acura car service is a nice extra, you can book a free car if you have a dinner reservation within 5 miles of the hotel. I think it starts at 1pm so you can use it for loads of things. Not all hotels let you book it so this was a nice change.
Check in was a bit slow but we did actually get a room without feathers, so the wait was worth it !! I am allergic to feathers and despite writing this on every reservation I make it rarely happens.
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