Ok, attempt #2 to post this review. You would think that with the Hilton name that it would be pleasant to stay here. Wrong! My roommate arrived at 2pm. The front desk guy checked her in but did not give her a key after some trouble with the credit card. Instead of using some basic problem solving skills he frustrated her so much that she just turned and walked out. He COULD have thought to contact me - the OTHER paying customer staying in the room with her - to get my information so that she could get in the room instead of wandering around with her luggage for the SIX HOURS before I was able to get there in person. Ridiculous. It gets better though - when I told the manager what happened and how this was unacceptable he did not seem to understand why I was upset that this happened to my friend. JERKS! Don't stay here - there are plenty of other hotels here within a block or two.
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