Disgraceful to tell people with children and babies to check in two hours before a flight to keep them waiting one hour for staff to turn up which ultimately delayed the flight. Found Meridiana staff disinterested in passengers and more concerned with how they were looking in as much as they allowed the passenger sitting outside of me to keep two large bags at her feet which made it almost impossible for me to get out. This happened on our flight to Florence and back to Gatwick where this practise seemed the norm. Curtains used to divide classes were not drawn back before landing and the passenger in front of me was not reminded to bring his seat upright on landing. We have travelled worldwide for many years and this has to be the worst flight we have ever taken staff need re-training in air safety and people skills.
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