The Ames is centrally located to many of Boston's attractions. The decor is contemporary and Clean. Light sleepers may have some challenges here. Planes, trains, and buses are part of the typical noise flow despite the sound insulated windows. Ear plugs are complimentary in the night stand. They hotel was careless in placing us next to a family with an infant and toddler who woke us at 6:30AM wth screaming, playing and crying, in addition to shaking the adorments on the wall. It makes a good couples location but the Glass Showers may not permit the privacy wanted for families as a retractable currtain in the bedroom is the only coverage. The restaurant leaves only room for improvement. The service was very sophomore at best. Innattentiveness and hanging around with their collegues seems to be the status quo on both of our visits their. The food was atrocious. My desert resembled more of a burnt hockey puck with a overly heavy and rich chocolate pudding. Boston offers so many more great food options and service than this establishment can offer even if convienence is a factor. The front desk failed to adequately address our grievances over the disruptions. While checking out, another patron also expressed dissatisfaction over the noise and service levels. The supervisor kindly told me that they only had ten rooms available that night. When asked as to why they would place a family next to vacationing couples, I was met with a stupor and an offer of an upgrade to suite should I gamble with their Establishment again. The issues are much less of the hotel and location, city life is what it is, as it is more about the staff and their customer service.
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