We paid for premium Economy as Thai call this Full Flex expecting something a bit better than Basic Economy. Nothing was any different except baggage allowance & change ticket fees. Seats, food etc were the very same this was very disappointing. Anyway for our return flight my wife suggested that we change our seats to a bulk head in front because of more leg room. Although we paid through the nose they still wanted another GBP 78.80 each. I contacted Thai Airways about this on January 25th as I write February 26th no reply. I would advise anyone do not fly Thai because the service is second rate and prices are high.
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