I arrived at the Radisson with a sprained wrist. I was dropped off at the front door but needed some assistance getting my luggage and bags inside and up to my room. When I asked the front desk for assistance the woman working said the bell boy was running an errand. I did my best dragging my stuff in with one arm struggling the whole way and no one ever offered to help me even seeing that my right arm was in a brace. Of course my room was down a long corridor and I continued to struggle all the way to my room, luckily I had a friend come help me when I left. Had I had help this would have been a nice experience as the room was clean and food was good at the little bar. In the future they should not have the bell boy running errands unless they have someone to fill in for him. Watching from the front desk as a guest struggles to get their luggage up is not acceptable customer service.
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