I've been a member of 24 Hour Fitness for a little over 4 years. I go to the Camelback location 6 days a week. The club changed management sometime last fall and I've seen a noticeable improvement. Machines still break frequently, but they are usually repaired in a timely fashion. If I notice something is broken, I just let the front desk know and they are very helpful. I used to see so many \"out of order\" signs on the cardio equipment and I'm seeing less and less nowadays. The bathrooms leave something to be desired. There have been long-standing issues with backed up sinks and broken toilets in the women's restroom. I've had my locker broken in to twice (once in Oct 2011 and once in May 2013) so now I just change at work and keep my bag with me rather than leaving it in a locker. Management is aware of the theft problems, as they have hired security to patrol the parking lot and installed cameras. It seems they are doing everything they can since obviously installing cameras in the locker rooms isn't an option. I think theft is an issue in most gym locker rooms, so this isn't unique to 24 Hour Fitness or the Camelback location. I can't complain at all about the staff. Everyone is very nice and more than willing to help you. Some of them even take the time to learn your name. I wish I could remember some of their names so I could give them credit on yelp. Anyway...overall, I would recommend 24 Hour Fitness if you're looking for a no frills gym.
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