I have spent years of my life living in hotels and hostels traveling. I know very well how to connect my phone to a WiFi network and that is one of the selling features for me when I am away from home and want internet access. Sadly, my phone was unable to browse the internet through the hotels WiFi and despite repeated requests for technical support and changes to LAN settings, the hotel staff were unable to resolve my issues. Keep in mind that I was able to connect to many other WiFi networks around NYC during that trip as well as previous and subsequent trips to NYC and other places around the globe since my trip to this hotel in July.
On a lighter note, the hotel staff were very accommodating with a room change for free. The restaurant has a BEAUTIFUL view overlooking the World Trade Center site and the hotel was quite clean with free bottled water offered in the hallway outside my room.
Ultimately I racked up $150 in data charges that would have been nil had the Hotel Wifi worked. I subsequently left this hotel for another.
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