My friends and I stayed at The Westin this past weekend for a girls getaway! We live in Chicago, however though it would be fun to get a room for the evening. 2 Things I found extremely disturbing -
1) We left the hotel room for majority of Saturday until very late Saturday evening. When we were leaving our room, we made sure to lock our door. My friend and I specifically stood by the door to make sure that the door was closed and locked. When we returned that evening, the door was propped open and the only thing that was keeping it closed was bolt in the room. My friend kicked the door in just to make sure no one was in there. Thankfully we had our valuables in the safe.
2) We checked out the next day, and unfortunately one of us forgot a garment bag with some clothes in it. It was left on the bed. The destination from the hotel was back to our apartments in Chicago, no stops in between. Therefore when we called the hotel back, knowing for a fact that the garment bag had been left in the hotel room, Lost and Found stated that nothing had been found, there was nothing left in the room. Apparantly they spoke to housekeeping and whomever cleaned our room, stated that they didn't see anything either.
BEWARE, everyone found this very questionable as to why the door would be propped open Saturday evening when returning to our rooms, and then of course the missing garment bag. Unfortunate that the garment bag was misplaced and forgotten, but housekeeping should be truthful and not lie. We even tipped them when we checked out!
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