Rooms are spacious and the beds are comfortable but for a Four Seasons, the service was definently lacking. The front desk was rude both at check-in and check-out -- the person chatted on the phone while I was waiting to check in (Five Star Service - I think not!)
This is a really big hotel and is used for a number of conferences - so it is very busy and not very personable. The gym is on the 3rd and 4th floor and is actually part of the LA Sports Club which is a nice perk. There is a lap pool but no leisure pool.
Also - internet was NOT free which is surprising considering the rooms are over $500++ a night ...
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