I stayed here for one night for work in July. I had requested early check in when I booked my trip and was given early check in. My room was near the elevator but I could not hear much distraction at all. The room was clean. I could see the hustle and bustle of Michigan Avenue from my room which was nice. The in-room internet worked quite well.
The elevators worked very quickly which was a nice surprise.
The concierge suggested a lunch place around the corner- Mrs Parks- which had good sandwiches and salads- service could have been better.
I used Express Check out.
I have been staying at a lot of Westins lately and this one is fine- definitely not better than average but not worse either.
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