We stayed at this bay front location for acouple of nights. Liked the view and location - slow(!!!!) service - did take forever fo check in, long lines , only 3 staff checking in. Had filled out eUpgrade day before arrival willing to pay $70+ ... Upon arrival a very unfriendly staff member fold me that only one suite is avail and therefore they request $150 additionally fo the already pays $ 225 - even worth. He was not apologetic at all - certainly NOT HyAtt standard ( I am Platinum member)
Our return had 2 glAsses and 2 towels - we were 2 adults/2 kids - we called 4 times f add glasses - one hr later we still had not received them. Front desk stated they are fully sold out and very busy. All in all. Very modern decor room, TV in bathrm mirror. SmLl shaped room due to triangle f families
Great bfst!
Byt
hotel reviews