I paid $40 extra for an upgrade to a "Deluxe, Oversize Room with a Wall of Windows" - what I got was the smallest hotel room I've ever seen, just enough room to squeeze around the bed, and a small window (which did show a slice of the river). The walls are so thin that "car noise" is constant. Had to call the front desk for hot water in the tub. The desk clerk supervisor made me speak with her and wait 45 minutes after I rejected the room as totally not as described, and then lied to me, telling me there would be a discount, while telling bookit.com they'd switched me to a better room, which they refused to do. Never going back. Only stay here if you like freezing water and tiny noisy rooms.
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