I am staying at the Rio hotel for two weeks and needed to wash clothes. Found this location on yelp and I was a very satisfied customer. It was relatively close to the hotel and not in a seedy or shady area. The shopping center it was in was a little seedy but the area wasn't too scary. I went w my 3yr old so if it looked creepy on the outside I wouldn't have gotten out of my car. I was very impressed with the customer service that this place offers. They always have an attendant on duty and they are always available. As soon as I walked in I was greeted and helped out. The staff seems very honest and friendly. The gentleman there personally walked me over to the machine and showed me how to use the machine. Later a woman helped me with the dryer. I can only speak to the do it yourself service and experience. They offer a service if you want to drop off your clothes and have them wash, dry and fold them but I didn't do it that way. I would recommend bringing your own washing detergent and fabric softener. They do have a vending machine that sells the detergent but its quite expensive ($1.75 for a small one load box). They also sell fabric sheets (4 for $1). The machines are operated only by coins (quarters) and they do have two change machines that take denominations up to $20. There are small, medium and large washers. I used one small one and it was $2.75 and I used one large washer and it was $4.75. I am not sure about the larger machine cost to wash. There were a lot of machines to wash with no wait. There were a ton of dryers with no wait and i only saw two dryers. One for regular clothes and another set of bigger ones for comforters. The dryers cost .25 for each 7min, the girl recommended paying $1 to insure that everything dries. The only reason I didn't give a 5 star was the girl there told me to stop taking pictures. Otherwise it was a 5star experience. I forgot to mention that the kind man at the beginning turned cartoons on for my son. The free wifi is awesome and I saw the coffee and massage chairs but didn't use them. Hope this is helpful!!
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