This was deleted the first time I posted it due to it not falling within Yelp guidelines, I am reposting it to comply with them. It states that I lack an experience at this location, my experience is clearly stated as the location was not open.\n\nex\u00b7pe\u00b7ri\u00b7enceikspi()r\u0113ns/noun1.practical contact with and observation of facts or events.\"he had already learned his lesson by painful experience\"synonyms:involvement in,\u00a0participation in,contact with,\u00a0acquaintance with,exposure to,\u00a0observation of,awareness of,\u00a0insight into\u00a0Moreverb1.encounter or undergo (an event or occurrence).\"the company is experiencing difficulties\"\n\nI had practical observation of facts and events, the location was closed!\n\n\nI did also re visit the location and purchased doughnuts at a later time. They were out of many of the doughnuts, and I felt the entire experience lacked customer service.\n\n\nLet's start from the beginning: first time I went to pink box was at the location on Lake Mead, and they were out of almost all the doughnuts. I thought I would give them another try and try the location in town square, and they were completely sold out of doughnuts at about\u00a07pm. I try it for the third time, I go back to the location on Lake Mead, and they actually have doughnuts in stock. The doughnuts were the best that Las Vegas has to offer, but not as good as Portland, California, or Seattle. I then find out they have a new location in Henderson, NV, I am now excited because I live in Henderson. I go there at\u00a07pm\u00a0on a Tuesday. They are closed, the sign says June hours 6-3:30ish, first off it is July, second I thought we lived in a 24 hour town. As I am standing there three other people pull up and ask if they are open, I respond with a NO. I emailed them regarding the other two problems I had months ago and received no email or call back. This is poor customer service. The fact that a doughnut shop isn't open till at least 9 is ridiculous. Krispy Kreme, Winchells, and others are open late. Pinkbox owners if you read this please take note, social media, and word of mouth will destroy your business much more than anything else. Good luck in the future as you will need it.
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