The location of this hotel is great, the rooms are decent, but I cannot believe there are NO ELEVATORS in this hotel. We booked a bi-level suite with three beds, and were not told until we arrived that all of these rooms are on the second floor. (Obviously, due to the "bi-level" part of the description, I understood that one room would only be accessible by stair, but I didn't realize the ENTIRE SUITE would be.) Again, with no elevator. One of the three people that were going to be staying in this room could not climb stairs due to surgery, and the other had much difficulty due to other physical impairment. There were no other rooms available on the first floor. Thank heavens we found another room a few days later at the Extended Stay hotel.
Also, the free shuttle tended to take much longer than the 30 minutes or so that they tell you, but it was still a nice service.
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