Good location in midtown Manhatten, not too far from 5th Avenue, the Empire State Building, and the theatre district.
The room was a good size, clean and had a nice bathroom with a shower and a bathtub. It was dimly lit, however, with just three bedside lamps and no main light fitting. We couldn't get the safe to work and the air-con was the same temperature nomatter what the setting.
Upon check in we were given no information about the room or the hotel and throughout the stay felt that the staff thought it an inconvenience to speak to us - having to tear their eyes from the very important box-ticking or whatever business they were conducting on their computer screens at the time which prevented them from acknowledging our presence!
We checked our account one night only to realise that we had been charged about $80 worth of honor bar items. The hotel receptionist says this happens all the time (how reassuring)...you are automatically charged to your credit card for any item that is moved from its place so watch out for that.
We ate breakfast at the restaurant on the last day and it was really nice.
Overall the hotel met my needs and provided a relaxing environment to come back to each night. I wouldn't go back however as I was not made to feel welcome and I felt that it was fairly 'snooty'. I wouldn't say it was worth the $400 a night.
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