We have just retutned from a five night stay in the Hotel Pennsylvania,we were completely ignorant of the bad reviews and checked in with virgin innocence! We were soon to be drawn into the dark side. I thought the lobby was fairly grand and busy with well dressed tourists and happy looking people,checking in did take a while but it was really only when we were deposited on the 2nd floor that I felt the fear kick in. The corridors were eerily gloomy,the dungeon doors to the rooms were losing their stuffing at the bottoms,the carpets were taped down in areas,we half expected to bump into the spookt twins from the shining,and then we entered our room!! The reassuring technological blip from the modernised door entry system had my hopes high but as soon as we stepped over the entrance those hopes were dashed. I felt pole axed the room was so gloomy,grotty and grungey, the ceiling had pretty bad water damage from some ancient time and the adjoining doors creeped me out if we had found a dead body in a room it wouldn't have surprised me. Enraged I marched straight back down to reception and we were offered a 2nd room,this was much the same standard thoroughly annoyed we demanded a third room this time on the 13th floor,there was some improvement but 3 separate beds wasn't really what we were after! The lightbulbs didn't work so once again we were allocated a new room,our 4th room proved to be the best,all the athrooms were pretty grotty and you probably wouldn't have a bath but the shower was powerful enough,the towels were all fluffy white fresh,the bed linen crisp and white every day.I suppose the moral is that if you are allocated a grotty room then get right back down to reception and complain (the staff are obviously well used to it)we were so horrified by the first couple of rooms that we nearly checked out and went home,but I'm glad we persevered with the complaints because we did have a great holiday and our last room was honestly not too bad.
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