The Serrano hotel is a quirky, boutique-y place to stay; cute and comfortable with great amenities for a business trip.
The staff was courteous and helpful; the paper delivered every morning a nice touch.
I was less enthused with the location, which is the up-and-coming Tenderloin area of San Francisco. By up-and-coming I mean it is formerly a junkie hangout area that is largely cleaned up and safe but still plagued by disheveled peoples begging for change.
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