I arrived at the Grand Hyatt having read the hotel had a bed bug problem. Upon entering my room I checked the mattress to discover enough hair and stranged debris to call house keeping. I was moved to another room where I checked again and founf toenails and more hair under the mattress in addition to starnge brown staining on the bed skirt. I was assured the third room was clean. The mattress pad in room #3 was covered in hair both pubic and head.
I was eventualy moved to a room that was a prorotype for future roms. This room had water too cold for a proper shower and NO thermostat. I was willing to over look all of the above until I asked for a late departure. The front desk manager told me she was doing me a favor by allowing a late check out. No joke...a favor after 3 filthy rooms and a final room with that had thrid world worthy water temps and constant cold air blowing.
I went to the front desk to speak to the manager but had to wait. The folks ahead of me were presenting their hospital bill as the wife had awoken covered ina stranged rash and bites.
This stay will end my relationship with Hyatt. This hotel is filthy and the front desk manager is oblivious to anything presented to her
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