So instead of ethically and responsibly running a company, exit clauses do not apply to any contract because common Joe's money is being used to line Sky Sports and Footballers' pockets via fees and endorsements!
That's it in a nutshell really.
Circumstance:
Moving from a single property to a shared property where they already have an internet provider. No possible way for me to continue the service.
BT's conclusion:
This does not matter. I'm in a contract and that is that. I have to pay a whopping £588 for 1.5yrs worth of service I am not using.
My conclusion:
Despite being able to prove the move and that I have no way of continuing the service, despite using and paying for their services already for over a year, BT thinks it is ok to claim another year and a half for services the customer is no longer using.
So the billions of pounds profit from the company, and millions spent on TV deals, cannot allow them to cancel a contract despite the poor customer having no way of continuing the service.
It's black, or it's white. There is no other color.
Outraged and disgusted a company would operate in such an unethical manner. Disappointed Ofcom do not step in and stop this.
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