Very poor baggage services from KLM. It’s been five (5) whole days since my arrival and KLM still cannot find all 3 of my checked-in bags! My transit flights were operated by Virgin Atlantic and Delta Airlines and they have both confirmed the bags went into KLM’s custody In Amsterdam. KLM has not attached any sense of urgency to the issue. At least, send one of the bags and tell me to wait for the other two! I am so disappointed. I do not recommend KLM at this time.
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