Nice hotel, even though the rooms are tiny, with nice staff and an ok location.
However...
I booked a room through a bookings website and paid through the website. When I arrived at the hotel, the person checking me in said that the room had not been paid for but only reserved through the site and I had to pay again.
I thought this was strange but took his word for it and paid using my credit card. When I arrived home a few weeks later I found my receipt for both payments and immediately contacted the hotel by email. I had no response to the email so I sent a second, again, no response. The hotel contacted me and asked me to fill out a questionnaire which I did and in it, stated what had happened. I received a reply thanking me for completing the questionnaire but not mentioning the double payment.
Unfortunately had this mix up not have occurred I would have left a better review of the room, however the fact the hotel staff have still not sorted this out and have not bothered to contact me means I would not stay here again.
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