Cant rave enough about this hotel. Got a champagne on arrival as it was out 10th anniversary and a complimentary upgrade to a suite. What this hotel has is old world charm in the middle of SFO, stonethrow away from union square so litreally everything is close by - right from shopping, food, wharf, just everything. The concierge is super , very responsive to emails, helped arrange most things in advance. The hotel manager goes out of the way to make your stay memorable.
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