I travel quite bit to SF for business and always stay at The Clift. I found this treasure of a spot 2 years ago when i was planning a large customer event and needed a hip cool hotel that could also accomadate our need for a presentation space and the best part...food and drinks. The Clift always means a goodtime to be had by all at The Redwood Room; one of the hippest bars in town and for SF that is saying alot! But the part i sincerly appreciate the most about The Clift is their staff's ability to provide superior service and attention to small details. I work frequently with Valeri and Tim in their sales department arranging reservations for clients and employees. They ALWAYS go the extra mile for us and are super responsive. The front door guys know the best bars and places to eat. The front desk folks are always pleasant..even if the snobby guests checking in are not nice to them. Last week i arrived late on a Wednesday night after a long 2 days in San Jose where i stayed at a large chain hotel. The lobby was packed and jumping with fabulously beatiful people; of whihc i was not one at that point in the day. The front desk checked me in, rememebred i was a regular guest and promptly provided me with the nicest upgrade of a room i have seen in my 2 years. I asked for coffee and brwon sugar (not the sugar in the brown bag) to be delivered at 5:30 AM as my wake up call and sure enough they arrived the next day at 5:29AM. AT 11 PM i called downstairs to ask Andrea where i could get a pair of pants cleaned, then sent Salvador up to my room within minutes. The next day when i dragged my tired butt in the door at 8:00PM, my clean pants were hanging in my closest...no problemo and cheap too!
While i do not prefer to travel for work as often as i do, The Clift expierence helps me to make it a lovely day in San Francisco and keep a smile on my face...until i can get home to see my son.
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