This review of China A Go Go (CGG) in Anthem Village is based on at least 6 dinner visits over the past two months. I'll admit, right off the bat, the food is pretty good and probably better than average for fast food take-out. My gripe is with the rest of the experience. This appears to be a family-owned, family-operated establishment. Whether or not the staff are actually related to one another is irrelevant to this review but it makes for good analogy.\n\nAt my latest visit -- indicative of all my earlier visits -- I was \"greeted\" by a staff where absolutely everyone was on their smartphone playing games, texting, surfing or whatever. At least the young man, \"the son\", at the register put down his phone, greeted me with a welcoming smile and asked for my order. The patriarch of the \"family\" never looked up from his phone and I can honestly say that I've never been greeted by this manager/owner at any time I've ever visited. (The more friendly matriarch, who usually takes my order, was not in the restaurant the evening of my latest visit.) After paying for my order, I noticed that, one by one, the cooks put down their phones and got to the task of making my dinner. I did not see any one of them wash their hands before preparing my food (fortunately, stir-fry woks are very hot). I sat at one of the half-dozen or so empty tables (all the tables were empty except the one the patriarch was seated at) and waited. The tabletop was dirty and there was food on the floor. The small seating area appeared old and the walls really need a refurbishment of sorts to patch holes and refresh the sickly yellow paint. There are cardboard boxes along one wall (containing food and supplies?) along a corridor that leads, I think, to the restroom; a large mirror; a flatscreen TV; and Asian-themed decorations that really need to be cleaned and dusted. It looked like there was a half an inch of greasy dirt and dust on the top of room's motion-detector and the fluorescent light fixtures in the dining area really need to be cleaned out. My food was served hot and well-prepared with fresh ingredients in \"traditional\" boxes and styrofoam containers along with a container of red \"sweet and sour\" sauce; two packages each of Chinese mustard, soy sauce and fortune cookies; and a small bag of pretty good crispy wonton strips (a nice touch). The portions are large (half-orders are available) and well-worth the approximately $18 I paid for an appetizer, a main dish and fried rice.\n\nI agree with other reviewers who write that CGG's food is better than Panda Express' mostly because the food is freshly prepared and not left standing in a hot buffet steam tray for some unknown period of time. But I believe that all staff who are in the \"front of house\" should be welcoming to their customers; staff should not be preoccupied with outside activities especially when customers are around; staff should practice good hygiene and technique before touching and preparing food or handling \"to go\" packages; staff should not be standing/sitting on the ground out in front of the restaurant smoking cigarettes; and that the restaurant and seating areas should be clean and properly maintained. I'll continue to visit CGG from time to time for the food and convenience but I don't think I'll ever really feel welcome or comfortable eating there.\n\nIt makes me sad to write this review because I truly believe the \"family\" that owns/operates this restaurant is trying to make a good product for their customers. I'm not trying to hurt their business; rather, I hope this review helps them to make their business better. I'll update this review if I notice any positive changes.\n\n-- 3.0 stars for the food minus 1.0 stars for the experience
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