Was on a family vacation and had requested a baby crib. Not once were we told that the rooms weren't big enough to accommodate the crib. Upon entering our room we immediately called the front desk and asked for a bigger room. Because we didn't book directly with the hotel, the front desk transferred us to the wrong booking company and ignored out request. Further, they suggested we put the crib in front of the door! Wow. Not only was staff rude but clearly they were stupid as well. Every time we asked for information for local restaurants, we were told to look at the pamphlets. I would never recommend this Hampton Inn to anyone. I will say that we stayed at Hampton Inn - Central City in Philadelphia and it was great. We also stayed at Hampton Inn - Reading/Wyomissing, PA and after an initial issue which was resolved, it was great.
hotel reviews