I have bought from GHD on many occasions but the last 2 have been very poor. This time my item was damaged in transit and it has been impossible to get any response from GHD. The telephone line is constantly busy and terminates after 20 minutes. The chat BOT is useless and can't even navigate the most basic of questions. The contact us function works fine but you never get a response or even a timescale of when you will get a response. If the management team are reading this, please call me on 07884253641.
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