I called them as my bill suddenly increased. was too much for me to afford so called for help. all that they could offer was to cancel my online defence to save me £4 a month. not being satisfied with this I told them I'm going to have a look round and find something better. I was then told that I had renewed my contract for 18 months and would be charged £160.30 to leave. I knew nothing of this renewed contract. not happy with them at all. will be leaving at next opportunity
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