Carphone warehouse are single handedly the WORST company I have ever come across.
I took out a contract with them in September and I've had nothing but stress since.
I took a contract out and then got a call from EE offering me a better deal, I called Carphone warehouse to cancel and they told me to refuse delivery which is what I did.
Since then I had two payments taken out which they sorted and sent me a cheque with the money. I've now received a bill for £600 saying I've not been paying my payments and I owe EE £600. I've got my first bad mark in 6 years on my credit score showing I've missed a payment which I haven't.
Every time I have called Carphone warehouse to try and sort this they just tell me to email them which never seems to be a great outcome. Now they're asking for PDF's of all my bills I've received since 28th September which I do not have because I haven't been sent any!
Having to take it to the financial ombudsmen now unfortunately.
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