This is my second stay at this hotel. Again, the room rates are ridiculous. I booked a king and was told there was not one available. I then gave them my rewards number and they realized I was a gold member. So they were "very pleased" to be able to offer me a suite at no extra charge. Well, if this is how they upgrade gold members they can have it back. I was in a very old, worn out, suite on the 2nd floor directly over looking the bar. The room recieved NO outside light at all. It was very dark and dreary. The floor was pretty dirty and the kitchen area was old and tired looking. The mattress had seen better days. I could hear the bar noise all night. I did not complain because I wanted the fridge and I knew I would not be spending much time in my room. However, I did enjoy the concierge suite. The breakfast and happy hour was decent. The drinks were pricey but the attendant was very sweet. She was very friendly and really tried to get to know you. So the staff, especially the concierge room attendant was the good. The bad was the room but the ugly was the restaurant -AGAIN. I should have learned. Terrible service. Again, save yourself the aggravation and eat somewhere else. The convenience is not worth it. Down the hall from my room room service left overs were in the hall for a full 24 hours. It was pretty disgusting. The restaurant is really the weekest part of this hotel. Overall the hotel is not horrible just need to make sure you ask for something on a higher floor and do not eat at the restaurant.
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