We are shell vacation owners. We have visited the desert rose about 4 times now. #1 we always get the room with the vie of the laundry. Even though we make reservations 7 months in advance!! No matter the time of year! However we do notice that the \"paying\" people get the rooms by the pool or overlooking the pool. At best better than a Shell/Wyndham owner. \nWe were a sure in an owner update meeting that if we purchased the newest elite package we would get better service!! Really? Wow. We told them as soon as we got better customer service FIRST. We would maybe consider it!!!NOT!! \nPlus I have to say you can stay at this resort for about $86 a night. Way way cheaper than our maintenance fees!!! And if you are a paying customer you get a much better room too. BTW. Place is getting pretty run down. :(
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