If I could leave no stars I would!! I haven’t bought a phone from Carphone Warehouse and now probably never will. I rang them on the day I got my first email congratulating me on my new phone to tell them I hadn’t bought a new phone and to check that no one has been fraudulently using my bank card, only to be told in no uncertain terms by some nasty female that they wouldn’t have “because the address wouldn’t match the name and that they must have the wrong email address” - end of conversation!! No sorry, we’ll change/clear the email address then as it’s clearly wrong, just constant annoying emails from Carphone Warehouse. Absolutely shocking customer service.
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