Having experienced the worst flight I've ever been on, I was stunned that Singapore Airlines is No1 on Trip Advisor. I've never written a bad review in the past but felt I had to comment on this flight as I really have to question why I paid extra for Premium Economy. The service was unfriendly and so rushed, especially when they came through with the Duty Free and extra drinks, they were almost running. Also, I thought it very unprofessional when an obviously new stewardess was corrected in front of me. The senior stewardess, in green, suddenly started speaking in their language and I could see from the look on young girl's face that she was being told off. However, the worst thing was the food, a limited choice and was dire. Firstly, I was really surprised that the popular local dish Singapore Nasi Lemak wasn't available on our flight. I ordered the Stir Fried Egg Noodle dish, which was disgusting and I would probably had something tastier from a cheap Take-Away. I noticed many people around me left theirs untouched - what a waste. Also, why is everything served at one time whether you want it or not - a boring white bread roll, which most people left through to pouring a miserable amount of tea or coffee in a plastic cup, which is almost cold by the time you drink it. Finally, why at this time with the world-wide awareness of the problem with plastic, that having had a meal on your flight, you are left with a pile of plastic, foil, cellophane etc on your tray and when the stewardess eventually comes back and tries to fit the trays back in those hideous trollies, bits fall onto the floor? I do feel justified in making these scathing comments as we also flew Premium Economy with Air New Zealand on the Singapore / Auckland leg of the trip. What a contrast! Champagne & wine served in a glass, food served on white china plates, offered a choice of fresh bread from a basket and your main course only brought to you when you were ready, which was followed by tea / coffee again served in white china - proper table service. All that, plus friendly, helpful staff and posh loos.
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