Ok, we switched rooms twice at HRH towers. My advice, stay away from the smoking rooms, they are tore back. All of the HRH and front staff at the main desk are awesome! They do care a lot about their guests. Remember approach determines response. Treat them well! We tipped housekeeping everyday. We love it here and our room after the second time is immaculate. The spa is outstanding. I love it here. Oh but the WIFI sucks.
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