From the moment we checked in with Leticia to checking out, two days later (also with Leticia) our stay was perfect! My daughter and I spent two nights at the Ritz in Chicago! We couldn't have chosen a better hotel ~ the location, service, and amenities were all excellent. Waking up to the sparkling view of Lake Michigan and the city skyline was wonderful. We enjoyed room service breakfast each morning...the food and service were excellent. Our room was spacious, beautiful and clean. Venke at the Concierge Desk was excellent and arranged a number of outings for us - including the archictectural boat tour on the First Lady Chicago! I highly recommend this interesting glimpse at the ecclectic range of buildings that have risen up throughout Chicago. Venke also helped us with guiding us in 'the right direction' to locations we wanted to visit while there. We also had facials in the spa with Daniella ~ be sure to request her. She was excellent and had some very helpful advice for my teenage daughter. The front door bellmen were always helpful and offered to get taxis and provide directions each time we went out the door. Location! Couldn't have a better location for easy walks to surrounding parks, the lake, shopping and restaurants galore! We will definitely return to the Ritz Carlton Chicago on our next trip!
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