Cowboys. I cancelled my BT because they were putting the fee up to £42.50 a month.
The cancellation fee is based off of your current monthly bill. So on the phone I was told it would cost £242 but they didn't bill me until after they had put the price up.
I was getting absolutely rinsed even before that. Since they've put it up so much they are now charging almost £300 to cancel.
Also, I phoned up on the 5th of March to cancel and I was told it would take 30 days. They charged me for March and they are trying to charge me the full month of April (at the new rip off price) depite the fact my services have already been terminated.
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