WORST TV AND BROADBAND COMPANY EVER!!!!!
I wanted to sign up with them and was explained by a call handler that there was a 14 day cooling off period in case I changed my mind or something changes within my circumstances. Unfortunately something did change and I phoned back within 24 hours to explain I would NOT be proceeding with their services. The order was cancelled and I was informed that my refund would be through within 7 working days.
WELL..........43 Days later, 18 phone calls- from me to them and 5 emails,STILL NO REFUND
It was obviously the easiest £65 they have made.
How many more customers do they need to swindle, con and cheat from before Financial Ombudsmen and Consumer Rights step in.
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