Shocking all around.
I bought a PC last December, had it delivered on the 24th, everything was great. Around 4 weeks later it stopped working, wasntold it was a GPU issue. I arranged an RMA to get it fixed. This was a pain as the only courier they use doesn't do collection outside of working hours.
Had it picked up and returned without much in the way of comms about the process.
Turned the power on and nothing much happened. Sent it to a local PC repair guy as I thought it was a cabling or some other minor issue. Was told the power unit was broken and it would cost £279 to fix. After just having it repaired for something unrelated and being told it had passed all checks and was fine.
Went through the RMA process again. Was told the motherboard was broken, which for something brand new shouldn't have happened.
A pain to get collected and despite numerous failings there was no movement on making it easier for the customer. Had it returned but they've kept the power cable so now I can't check if its actually fixed or not.
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