Absolutely insane to force people to travel (or rebook at a higher fare) when all they need to do is offer a credit. Not looking for a refund mind you, Iceland on the Do Not Travel list, a new variant out there and they want you to rebook- not knowing when it will be safe. So you spend $500 and still may need to rebook again -for another $500? They decided after a certain date they would not offer a refund - didn’t mention a credit, and now the situation is even worse than before and they want to be hardheaded. Pay the extra money and fly a real airline. Their customer service people are the most robotic unhelpful rude people I’ve ever dealt with. Just as an added bonus for dealing with Icelandair. I didn’t fly with them so ignore the ratings for cabin and seat below.
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