I made a quick trip to Northlake Mall today & decided to finally check out Tevana. I love tea & really want to start drinking more of it for the health benefits. It was almost 11 AM & it seemed a bit strange that there wasn't any customers going in or out of the store. I noticed an employee standing near the front entrance.\n\nWhen I walked up, the employee was very nice & approachable. I explained to him I wanted to see what the store had to offer & he immediately had me try some samples (they have \"sample stations\" set up around the store). He spoke very intelligently about each sample, as well as told me about all the tea infusers, kettles, & tea pot options. My head was swirling with all this information! I settled on Youthberry.\n\nWhat's neat about the shop is all the loose tea is in tin containers against the back wall. Teas are priced differently, but sold by 2 oz. each. Needless to say, this can get pricey. Also, you have to initially buy a canister for the tea - which holds 1 lb. - for $7.00. A little goes a long way though - you only use a teaspoon of the loose leaf tea, per 8 oz. of water (mug).\n\nAs far as customer service goes, the manager there (who helped me) is top notch. He knows his store & knows his teas! He wasn't pushy on me buying anything & was honest. The store is neatly organized. You can also purchase cups of hot/cold tea to go, as well.\n\nThey offer some discounts the more tea you buy. You also get a discount when you bring the canister(s) back in & purchase more tea.\n\nTea & coffee are a big business whether it's going out to get it or doing it yourself at home. If you love tea, go to Teavana.
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