The Hotel is lovely, rooms comfortable, there is free wifi if you only want to email and catch up on social media. Starbucks across the road, Self Service laundry 3min walk on Bush St. One block to trolley (Powell St) to Fisherman's Wharf. My only disappointment and maybe it is due to current renovations, was it was not clear how to check in, people standing all over the place, nowhere to queue, I ended up using self service kiosk beause I couldn't get assistance from anyone. I had to find someone to ask where lifts were, not helful at all! I was disappointed we were given 2 Dbl beds instead of the King I requested 4 months earlier as it was our 25th wedding anniversary...how romantic! I didn't bother to complain as we were able to check in early at midday which was a bonus. The restaurant / bar on 36th floor is great with wonderful views of the city and bay, great place to pass time when waiting for airport shuttle! Overall a great stay.
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