Stayed here for a few nights last week, it is much as before.
Check in - good, quick and friendly
Room - nice enough and clean enough, bed very good as always, toiletries again replaced hap-hazardly and noisy window AC
Wifi - worked much better on mid floor, maybe improved overall
Breakfast - greasy cooked sausage and bacon, had an omelette which was old and rubbery and some white bread toast which was dry, missed the next couple of mornings even though free with my room rate as really didn't fancy it
Dinner - ate there one night as couldn't be bothered going elsewhere, cobb salad was excellent, burger was not very good, probably a frozen one with plastic cheese - would eat a salad here again.
Check-out - receptionist didn't make eye contact or acknowledge me so dropped the key and left even though she was just writing something. Again as I passed reception, I sometimes felt like I was breaking into a conversation - this sort of behaviour needs work.
Overall - I like this place and book it whenever I am in Houston but its not as great as many seem to make out - book with caution understanding this is an ok hotel so just don't expect it to be amazing or you may be disappointed. Guess my rating is 3.5 but think it falls short of very good for reasons given.
Management - please try to comment in plain and clear English, I have read many of the responses and often have no idea what you're trying to say - still not sure if your last response to me was some kind of put-down or if you really intended doing something different based on my feedback, thanks for a nice stay again this time.
Rob
hotel reviews