Imagine this situation, you're traveling, you're flight gets delayed, so your significant other helpfully tries to book you a hotel so that you can get some sleep before making a drive home. Your significant other is assured, "no problem, we have rooms - send her over!" You arrive at the property, to be told (at 2:15 AM), "I'm in the middle of an audit and I can't check you in." "I'll call some other hotels to see if they can accomodate you." I couldn't believe that this happened to me recently. I'm astounded that any hotel would decide to 1. not take revenue from a paying guest and 2. would be so devious on the phone as to offer a room, and then retract it once the customer arrives. What was the point of offerring a room? I have stayed in this hotel on other occasions, and while it's nothing special, I was just seeking a bed to rest in for a few hours. I would avoid this hotel if at all possible, there are plenty of other options in the Philly airport area, nicer and more resonably priced, and with better customer service.
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