I live in New York but had to move to a hotel while my apartment was having some treatment. I am on a very limited budget, so I settled on the 'best quality' for the 'best money'. The room is ok as long as you dont need much and there is wireless internet in the hotel. Those parts are nice. But the front desk was very RUDE every time we met. They spoke down to you and were confrentational. When checking in, my girlfriend needed a copy of my credit card and ID when I had spoken with someone earlier in the day and they said everything was good to go. She called me to ask and I asked to speak with the desk. That request was denied, and the conversation between the desk and my girlfriend went like this:
'What question does he have?'
'Cant he just ask you it?'
'I need to know what hes going to ask'
'What? (to me) Shes not beig helpful'
'I AM being helpful! Miss he can just call me at the hotel'
'Well Im on the phone with him now, right in front of you'
'Have him call...'
Then i called and she denied any of the conversation had happened. She said 'I was right here and thats not what 'she' said.' Turns out, SHE WAS THE ONE WHO SAID IT!! Bottom line, the staff is rude and i will never stay here again. Plus the rooms have a lot of things missing that make it a pain in the butt.
hotel reviews