Great location to explore New York but for us the hotel was too impersonal. Asked for a non smoking room and while I got one there were people who smoked on our floor and smoke sipped into our room where we had two children who are asthmatic. On first night we reported it, expected that hotel will stomped this behavior quickly. Cannot believe there was no free Internet and no fridge. THis was a let down for a family. Television digital channels dropped off, got no abc or fox channels. Also got no daily newspaper. Again this was an expectation of a hotel of crowne plaza reputation. On a positive staff were good and helpful and did feel really safe. The beds were really comfortable.
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