I'd give no stars if possible. Ordered a silver iPhone X, received a rose gold one. Battery failure after 6 weeks use.
Phone returned 3 weeks ago to replace the battery as phone has a 12 month warranty. Still waiting. How long does it take to replace a faulty battery?
Shocking customer services as my chasing emails are ignored and I've sent several. There's no phone number available to contact them. Can't think why!
Absolutely disgraceful level of service. All I want is a battery replacement.
Maybe this week they may have the courtesy to update me & better still return my property ie a phone with a working battery......
Please think twice before you purchase.
Having received a reply on trust pilot on 8.9.20, it would be equally as good if customer services could reply to my many emails sent over the last weeks rather than publicly suggest they will assist!
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