It took 5 days from purchase to actually dispatching my item, then the courier company emailed me to explain that it had been damaged in transit. It then took over 8 hours of queuing whilst calling over 3 days ( I could only hold for up to an hour or so at a time) before I actually managed to speak to someone who then sent me an email to confirm a new product could be sent, but the email couldn’t be replied to, so back to queuing again and then to be told I had no option of paying for a next day or 48h delivery service and it would be another 3-7 working days. Absolutely pathetic.
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