The hotel was not the quality of the Drury that I am used to. We arrived at 6:30 p.m. and were advised that Happy Hour had ended one half hour ago, the weird thing was it started at 5:30 p.m. Not sure how that constitutes a happy "hour." The staff was very friendly. The Federal Government rate was more than the standard web rate. The room was clean. My wife and I went to bed and within the hour we were sucked into the middle of the old mattress. We had to sleep on the edge of the queen to keep from getting sucked in. I actually was more tired the next morning than when I went to bed. I rarely complain at hotels but I felt compelled to ask the staff to please check/change the mattress. They provided me with a coupon for a free night at their hotel. Can't think that I will be in Charlotte again in the next year, but it was a nice gesture. I would not return to this location for a number of reasons, and I won't tell you the hotel is the primary reason.
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