I took Singapore Airlines flying from Hong Kong to Jakarta by transit in Singapore on 15 October 2018.
The service from HK to Singapore had run smooth. But it was not similar from Singapore to Jakarta.
By SQ 968, it supposed to take off at 8.55 pm in Singapore time, but then delay for 30 minutes.
During flying, it was time to provide meals for all passengers, but I just realized that the flight attendants did it late in start. With 1 hour 45 minutes flying time, I was certain that it supposed to be enough time for them to do an excellent meal service.
But in the actual conditions, seems that all flight attendants had no well plan to do it. They went rush to provide meals, and served it very slow. I was thinking that it must be done row by row until reached the end row. But, they did it randomly. Some rows had complete meals, but the rows behind those had no meals at all.
With 30 minutes left before landing and the pilot announced that the flight would land soon, more than half passengers just received their meals. You could imagine that they must eat their food in a rush time including me. And awkwardly, the flight attendants seems panic, tried to get all food trays from passengers while some passengers had still eaten, and some others didn't finish the food.
Couldn't imagine by myself that the 5-star airlines apparently had weakness in this concern.
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