Stayed 2 nights 18/19 July and sorry to have to say that we weren't impressed at all. Checked in at 3:30pm and no rooms available with around 10 people already waiting. An Air France crew had just checked out and we had to wait for their rooms to be cleaned. Check in was slow, disorganised and crowded with air crew constantly trying to push in ahead of the queue. Returned at 6.30om to be given rooms on the 10th and 16th floors. Both rooms were very tired with worn out dirty, stained carpets, depressing bathrooms and really tiny beds (I'm 6' and my feet were hanging over the edge) The location is excellent, however, and I can only think that the positive reviews here are somewhat biased towards this benefit to the exclusion of the accommodation on offer. I will not stay here again and would prefer to pay a few dollars more for The Excellent Sofitel around the corner. Accor Hotels, be very proud of The Sofitel but equally ashamed of This Novotel....upgrade it to 'next generation standard' ASAP !
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