As most reviews have written the Milford is centrally located - that is a huge plus working for it. To be fair the hotel was under exterior renovations while I was a guest (August 2012) but there are no excuses for much of the unfortunate experiences and revelations that I had.
The staff can be hit or miss with regards, especially to the front desk staff. The first check in clerk was rude and lacked professionalism, the second was much better but didn't seem to think all the chaos was a problem. As I waited in line all I could think about was how much this felt like waiting at the DMV. Really its awful.
This really is a budget hotel who is trying to mask its severely weathered facility with flat screen tvs and bright murals in the hallways and room walls. The twin beds were tiny, but I will say I did enjoy the duvet linens. The beds are very low, so if you are older or have back issues, this could be an issue. The rooms are very small (snmaller than "charming") - if you are European then you might not mind but for people from North America, you'll feel the pinch space wise. If my toddler was with me, I can't imagine staying here - firstly, there would be no room for her whatsoever in the room and frankly things were dirty. The halls routinely had scraps of paper and things from peoples pockets on the floor.
To put the final nail in the coffin, when I went for ice, not only was the ice machine out of order, I found a used panty-liner in the ice bucket. Need I say more? Incredibly underwhelming and I will not be returning here.
hotel reviews