We stayed at the Comfort Inn East while attending a softball tournament. The entire team booked rooms here as well as many other softball teams. The condition of the hotel was the major talk among parents at this softball tournament. The hotel is located between two seedy looking motels and the area generally appeared somewhat dumpy.
The inside condition of this hotel was terrible. The rooms needed some serious updating. The rooms were so filthy that some of our team's parents ran out for lysol and clorox cleanup to spray down the rooms and bathrooms. There was more mold in the bathroom than on month old bread. The carpeting in the rooms was so filthy that our shoes would literally stick to the carpet when we walked. Staff were non responsive to our concerns. I cringe to think that these rooms are not properly cleaned between customers. Safety and cleanliness are huge concerns especially when traveling with our children.
We travel frequently with our travel softball team as well as personally with our family and on business. I would never stay at this location, nor will I ever stay at a Comfort Suite location again. Since the corporate office is not concerned with the multiple complaints that have been issued against this location, I will opt to not deal with this corporation again.
I have stayed in many hotels and motels and this is, by far, the worst that I have ever seen.
hotel reviews