There are two Harrods cafes in the Suria shopping mall - one on the ground floor ( lot Go3) and one on the first floor ( lot 137). We went to the one on the first floor.Service was non existent! We called here for a drink and a cake( which did look very good). There was a display of Harrods goods in the entrance. As we were walking into the shop on the left hand of the display, we were told very abruptly to go round the other way! There didn't seem any reason for this at all. We complied, however, and went through the part of the shop displaying an assortment of Harrods gifts and stood at the part of the shop where the tables were. We stood and stood and stood! At one point a member of staff walked past us and totally ignored us whilst using his mobile phone. We waited a few minutes longer to no avail and left, making sure we went out the right way!There were empty tables but clearly our custom wasn't needed.
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