I really despise the new BR concept store here.\n\nI used to go to the Fashion Square BR all the time when I lived in Phoenix and I generally liked it. I've been to this new store 4 times now when I've been back in town, and I just can't figure out how this was supposed to be an improvement. The store layout is horrible -- with everything in tiny rooms I tend to just glance into a room, not see anything I like, and move on to the next room. If I do see something I like, I then have to dig in 12 different places to find my size because they scatter the same product in numerous areas in the same tiny room. \n\nThe employees seem especially foul here -- they brush right past you on their way through the store without even looking at you. The \"mandatory greeter\" they make stand at the front of the store serves no purpose other than (1) to make me feel awkward when I want to look at the product in the front and (2) serve as the social gathering spot for other employees while they ignore me digging through stacks of pants looking for my size.\n\nGiven that this is a new wing of the mall and they likely had some say in what kind of space they ended up in, I just can't fathom why they chose this awkward layout.
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