I enjoyed my stay at the Kitano - for all the reasons the other reviewers have mentioned. Good service. Quiet, nicely-sized rooms. I love Japanese food - so it was wonderful having the option of room service sashimi. The hotel has no gym - but gives you vouchers to access a nearby gym (NYC Sportsclub). The gym is nothing special - and quite crowded at peak hours. Still, it was better than many hotel gyms.
I only took away one star for:
- a few relatively un-female friendly features. The hair dryers provided are not suitable for styling your hair - so most woman will need to carry their own. There is no make up mirror, and the bathroom mirror is not well-lit. So that's a bit of a drag. Also the toiletries were lacking (just your basic soap and low quality shampoo). So, again, a woman would need to bring every product needed; and,
- absence of wifi service. It's a standard, and easy to offer, service now. Really no excuses are acceptable on this score.
hotel reviews