Long wait lines to check-in, felt like a corral, front desk looks like airport check-in with 4-5 employees checking people in and out, but way too slow. Check-in people lack in personality, somewhat rude. They charge $4.00 per bag to store your bags while your room's getting ready and $4.00 per bag when you check out to store them. PLUS, you have to take them to the basement level YOURSELF! Room was falling apart, asked for non-smoking, was clearly given a smoking room---ashtray was the dead giveaway. Great showerhead but way too low for my 5'9" hubby. Can use internet for free but printer doesn't work. Breakfast is pastries, bagels, coffee, oj...oj was warm. My hubby swatted a COCKROACH off a basket of food!!! Made a mistake, never stay at a two-star hotel. I learned my lesson.
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