I booked this hotel to have something convenient on the upper west side. It is a no-frills establishment, has the feeling of being slightly worn. A lot of reviews refer to it as a "discovery", I think I read "hidden gem" and these lead me a bit astray.
I arrived very late, and ill, and asked about room service (needed chicken soup). Got blank stares. Hotel doesn't have any such thing... oops. Good news is that there is a good restaurant next door that you can easily order up from so I got my soup, so perfectly fine by me.
There was no real work desk, I couldn't set up my laptop easily. Hotel website says "internet access" is included in the room description. It costs $9.95, again no big deal, but I wish hotels would clarify if it is an added cost or not, I thought it was included.
Room had very loud and not-very functional heating units. I had to wear earplugs. I had a suite with two rooms, the bedroom wouldn't heat at all. Room did contain a microwave and minifridge, which worked out well for me because I ordered a lot of soup when I got in (I was really not well, had flu) and was able to heat it up in the morning.
Rooms were clean, just had that kind of worn feeling. Bed, and bedding were kind of in line with a 2.5 star establishment. After two days I left with a bill for $600 and didn't feel that this was really good value.
Location is very good, right on the corner of Broadway and 75th.
Doubt I will return, there was nothing really huge and negative, just seemed to be kind of expensive for what was provided. I usually would stay at the Omni and to my recollection paid about the same for a much better place, so I would go back to this the next time.
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