As with many others, I stayed here for a convention. There is something to be said for the convenience of walking across an inside bridge to the convention center when it is 38 degrees and sleeting outside.\n\nThat being said, I was surprised by some of the things that were not included for a price of $250 a night. There is only one night of wi-fi included. After that, it is $9.95 per day. I have stayed in moderate and even budget hotels with FREE wi-fi. As a work-around, if you are on a low enough floor, the Tonic Bar & Grill has free wi-fi that reaches the hotel.\n\nThere was also no airport shuttle, something I was really surprised by considering the Westin is a convention center hotel. They should anticipate that most of their guests are going to be mainly at their hotel and the convention so they won't be renting a car.\n\nThe plumbing is extremely loud. Anytime someone flushes or takes a shower, you are going to hear it. It was so loud that we thought our toilet was running continuously.\n\nFood options are limited near the hotel, especially after 5 PM. For those looking for budget dining, a 4-5 block trek is required.\n\nThere are some positives. The staff is very receptive and responsive. They also have a full gym with an indoor pool and Jacuzzi. For guests who forget to bring workout or swim clothes, the hotel offers loaner clothes. The beds are comfy and they don't skimp on pillows.\n\nFor those looking for environmental friendly options, the hotel has a system in place wherein none of the lights or ventilation in the room operate without the keycard being inserted into a slot near the door. This guarantees that everything goes off when guests leave the room. There is also an option to forgo room service in exchange for either a $5 voucher every day or 500 Star Reward points if you are a member.
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