Booked our four night stay at the Omni La Mansion in San Antonio through Priceline for a fantastic deal on the room; a double overlooking the pool on the second floor. Nice and quiet. The room itself was tastefully furnished, not particularly large, but very comfortable. Check-in staff were very cheerful and helpful as was the concierge when we inquired about amenities and sights in the city. The location of the hotel itself is the real appeal. It is situated near the bend in the river containing most of the popular restaurants and shopping, so the walk is easy and pleasant. The hotel itself is of the more "romantic" European-style architecturally as opposed to some of the modern glass and steel hotels near by. My understanding is that it has recently been revamped and the furnishings in the room seemed unworn and fairly fresh. I would, however, say that the service in the hotel restaurant "La Canarias" was excruciatingly slow. We ordered the "express" lunch off the menu and still waited almost 40 minutes for our food. I had to chase the waiter for refills on tea and to get the bread that the other tables had received. When checking out I asked for a total bill for my review. Experience had taught me to check charges before leaving the hotel and they appear on my credit card. The desk clerk told me that no charges were showing up on her computer (I had already paid for the room online) despite my use of the internet and room service, so I should "just not worry about it". Upon arriving home, I discovered a mystery charge of 332.74 on my credit card in addition to the expected internet charge of 9.95 per day. I called the hotel for an explanation of the 332.74 and was told the clerk had been "confused" and that a credit would be issued for that amount. I'm still waiting. Also, as a previous reviewer noted, the hotel charges 28 dollars per day just for parking. The city garage directly across the street charged us a rate of 6 dollars per day for a total of 24 dollars. It just doesn't make sense to park in the hotel garage at all. Over all, the hotel is lovely, the rooms are attractive (albeit not luxurious), the food is above average and the service is sporatic but friendly. We did not take advantage of the spa facilities. What visitors are really paying for is the outstanding location on the riverwalk.
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