Stayed on this hotel for 2 nights, and had a love/hate felling for this hotel. First morning woke up to an idling bus right outside of our room at about 630am until sometime 830am (no fault of hotel), but it was irritating nonetheless. Room itself was very clean and confortable, but the real kicker was the second night, when I was awaken at 1AM, ( yes AM), by the midnight manager ( I have his name, but better not write it) saying that there was a problem with my payment, and that I must report to the lobby (there was no problem, as it was a miscommunication between the hotel and the booking website I used, as I was later told), and when I suggested that it was extremelly unprofessional to call a guest at 1AM, he simply said that he was doing his job, was very condescending and unapologetic. Needles to say, I was a little fired up, and coulndnt just go back to sleep right away. Upon check out, I informed the clerk at the desk, who seemed to understand that it was in fact very unprofessional behavior on the managers part, and offered to take down my phone number, so that the dayshift manager get back to me, which I did, unfortunatelly it has been about 4 weeks and I havent heard anything from them, and dont expect to. Its very unfortunate that such a nice hotel is run by a very unprofessional midnight supervisor/manager. I wouldnt tell you not to stay here, but I know that I will not just for the principle of it.
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