We booked this hotel based on all the previous glowing reviews and we had stayed at a Kimpton hotel in DC (Hotel George) which we really liked. This was different. The management was excellent when we wanted to check out after our 1st night of our eight night stay. We were very unhappy with the small cramped room with over sized furniture, small bathroom, concave bed on my husband's side of the king size bed which gave him back pains the next day. They had showed us another room after checking in the previous night, but it was identical so we didn't change. I told the manager the problems and that basically my husband hated the place. He laughed and offered to find us another hotel, but we had already done that and they didn't charge us a penalty for early check out. Also, their gym consisted of four machines. We moved to the Intercontinental San Francisco (a few blocks away) and we loved, loved, loved it there. You can read my review.
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