I bough a tv from Currys which was faulty. Because it had been three weeks instead of two since the purchase, they didn’t want to exchange it, so it was sent for repairing at their team knowhow centre. It’s been over a week and all they’ve said is they’re waiting for parts to complete the repair. Phoned the call centre yesterday and they’ve said it could take over a month for parts to arrive. They even mentioned that I should call everyday to check progress as they can’t do anything else, no replacement was offered although it’s a new and faulty tv, or even a temporary device to use during the repairing time. Amazingly stressful and unfair experience with Currys and team knowhow.
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