I stayed at the Le Meridien for 3 nights just last week in a king bed room. For the price I paid ($232/night), I was extremely disappointed. I've been a Starwood preferred guest for years and usually try to stay at Starwood properties (and have been a big fan of other Le Meridien properties, I might add) but this hotel was very disappointing.
Let me start by saying that I was in San Francisco for leisure, and not business on this stay, but I chose Le Meridien for its central location to everything (I give it full points for location), as it was walkable to a wide array of places (Embarcadero Center, Chinatown, Ferry Building, Market Street, Cable Cars). I also did not want to stay in a tourist area like Fisherman's Wharf. However, because I was not traveling for business and since it is a financial district hotel, I found staff to be very unprofessional and unhelpful towards me and my girlfriend. This included both front desk staff and concierge.
I had requested a room with a bay view during my reservation. Upon check-in, I again asked if there was a bay view room available. The front desk attendant ignored me, and when I asked again, she said yes. When I got up to my room, the view was the shoddiest bay view, which was blocked off by multiple buildings, allowing me to just see a LITTLE bit of the Bay Bridge. Either give me a room with a full bay view, or tell me that you couldn't accomodate my request. But for her to tell me that she would be able to give me a bay view room, and for me to get such a terrible view, that is just insulting. Another thing that was very unprofessional about this front desk attendant in particular is the fact that right after my check-in, she yawned loudly and said "I'm soooo tired!". Please. I'm your guest, not your friend. It's too bad I didn't take note of her name.
As for concierge, I asked him about the best way to AT&T field by Muni (SF's public transportation), as I had tickets to the San Francisco Giants game. He said "Well, you can take a taxi". Thank you, Captain Obvious, but I asked about the best way by public transporation.
As for the room itself, it was a pretty standard king bed room, and it had a very comfortable bed. Washroom was also standard. Housekeeping staff was very friendly and did a good job cleaning the room. Other than that, I would most definitely not recommend this hotel (note again that I was not a business traveller and it may be a nice stay for business travellers). Stay at the Hyatt Regency in the same area for less money. For $230 a night, I expect service at a much higher level than this.
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