I would rate this Hotel as just OK. It's about what you may expect from a Courtyard Brand.
The Pros: The staff we delt with were nice and generally helpful
The room was good with a few execeptions (toilet leaked for the first couple of days)
Noise levels were very reasonable on the 28th floor
The room size was fairly small but OK
The Cons: the cost of the room is way too much for the overall ammenities and the condition of the hotel (but I guess this just goes to New York). In hind site I think we could have found a cheeper room rate by not being that close to times square ( which is over hyped and has way way too many people)
One big complaint is the hotel did not have any complimentary umbrellas, we arrived in a thunderstorm and the only option was to buy one, I have stayed at 2 star hotels that have comp umbrellas :((
The lobby is very small and often crowded, several times we could barely get through the crowd to the elevators.
The entry to street entry is a bit shabby, the floor tiles wobbled under your feet and the ashtray for the smokers is placed directly under the "No Smoking Sign"
Not the best experience for $390.00 a night.
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