You've go to be kidding me. Through no choice of my own, I was made to stay at this joke of a hotel. First off, the website falsely advertises the hotel rooms. Aside, from a small part of the hotel in Tower 3 that has been renovated and looks like the pictures on the website, the rest of the hotel is old, run down and filthy. The toilets were leaking and there was even an empty beer can on the floor of one of the rooms. My roommates and I switched 3 times, before settling into the 4th room on the renovated side of the hotel. Problem with the final (renovated) room: 2 double beds for 3 women. Additionally, the bathroom didn't have a ventilation system, so expect a stuffy, humid, sometimes not so fresh-smelling bathroom and a sink practically over the toilet and the room was ridiculously small. Also, don't look so close because these rooms are not that clean either. As for the unrenovated rooms...yellow sheets, stains on the carpet, marks on walls, dirty windows. A motel would've been an upgrade.
Neighborhood: be careful at night! (ps- I'm a New Yorker so not a lot frightens me)
As for the hospitality, I did not care for it at all.
Finally, My perfume went missing somewhere during one of the moves and was "recovered" a day later only after I made an accusation of theft.
Saving Grace: Should you have to stay at this hotel (for ex, because a tornado blew away all the other hotels in San Francisco), then try the Cucumber Martini at the hotel bar. Ask for it, it's not on the menu, but any of the bartenders will make it for you.
Had it not been for the conference, I would've checked out immediately. I'm never staying here again.
... if you don't believe me, then just compare the photos I've uploaded with the photos on the Hilton website.
hotel reviews