Very poor service and communication. First they advised that the flight will be delayed by 1 hour. Later they made us board the aircraft and kept us waiting lock up in the plane for another 3 hours. Big delays in the bus transporting us from the terminal to the aircraft. Not a single apology from the airline officials after they made us disembark from the first aircraft and transported us back to the terminal and got us to board a 2nd aircraft. Total delays 6 hours without food. Worst ever experience.
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