Had a terrible experience with this hotel. After booking the hotel via hotwire it took 5 days calling trying to get someone who knows wha they are talking about and get them to add a king size bed. They also provided false information about parking and the rates they charge. I had to search for cheaper parking elsewheere which took half of our day. At arrival, the lady working the desk was very rude and unhelpful. Following morning I checked my bank account and hotel charged 483$ extra on top of my hotwire booking. Asked them to clear it and they assured me they would but a day later same problem. After 2 days finally the charge was reversed. On Dec 31st we had to wear armbands in order to go in and out of the hotel. On Jan 1st we had no hot water. Coffeemaker was broken. The sink water would only go to lukewarm temperature. Bathrooms are tiny. 2 people would not be able to fit. Same goes for elevators. 6 ppl would have problem squeezing in. Did not recieve the check out bill at my room on the morning of departure. When walked downstairs to check out I saw the that they charged double for my parking due to yet another error on their end. No room service. Bar downstairs extremely overpriced. I have nothing positive to say about the Inn of Chicago. Stay away at all costs.
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