My mother and I, who live in Washington DC, visited New York last weekend (Mar 15-16) for a weekend getaway. We had stayed at this hotel twice before and loved it both times, and we saw Quikbook.com offer standard rooms for $325, so we got one without blinking twice.
How the hell does this hotel get so many bad reviews? I think I know why. People see the absolutely gorgeous lobby and think they are staying in a Four Seasons, only to see that their room is actually 4 star quality rather than 5 star. This is a FOUR STAR HOTEL, people! You aren't (or shouldn't be) paying more than $400 for a room. For the price we payed, we couldn't believe that we were able to stay at such a wonderful hotel. The lobby and Norma's restaurant are spectacular, and the room is very good. It was clean, the beds were comfortable (I had the best night's sleep of my entire life, literally), the bathroom was beautiful, the shower head had a knob that allowed me to decide how much water pressure I wanted, the TV was perfect and easily adjustable, and the reading lamps were just adorable. The staff are great too...we had some street noise trouble on the 10th floor, so we called the front desk to ask them to change our room. They didn't do that...but they did send a maintenance worker to our room, who fixed the window and solved the problem. We didn't hear a horn honk for the rest of the night.
The breakfast at Norma's restaurant is designed for Gods. Make a reservation, or wait several hours for a table.
Apparently most people disagree with the reviewers here because the hotel was full and the lobby was packed...its a great place to hang out as well, if you aren't staying there already. I know I'm going back for a fourth time.
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