We decided to go to Prime for dinner in the hope of having a decent steak meal. I decided to go for the 12 oz Augustus ribeye and I opted for medium rare. After a delicious lobster bisque soup as a starter, my steak arrived but after cutting through it, it looked more medium well to well done. I mentioned this to one of the waitresses who promptly told me that my steak would be replaced. After 5-10 mins, my steak arrived but unfortunately the steak looked very much like the first one which was disappointing. Not wanting to wait any longer, I decided to take it nonetheless. Prime has always been known for those wanting a decent steak meal but I left the place rather disappointed. Aside from this unfortunate incident, I must say service was excellent. All the waitresses were very polite, knowledgeable and exceptionally courteous for which some credit must be given.
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