This hotel has no character at all. I think it may have been a nursing home. We left after the first night and were thankful to find another hotel available. We stayed with our kids. We were allotted 2 towels and when we asked for some more to be sent up and some more shampoo and conditioner, they asked, "How MANY are in your room?" The jacuzzi water was green. The creamer containers for the coffee was filled with milk in both the coffee shop and the restaurant, so I don't think it was a mistake. There is no air conditioning in the hallway areas so it's hot. The waitresses in the restaurant are very nice and work hard. That is why I gave two stars but we were not given free breakfast which we were supposed to get as Gold members of Starwood. That was the front desk's fault, though, not the waitresses. In the morning I went out to find a nice place to sit and found that it was not cleaned up from the night before. There were cigars and cigarettes, drink glasses and it was a mess. It kind of ruined my morning. I asked for it to be cleaned up and they did. There also was "to go" food or maybe it was room service left outside the door next to ours when we arrived that was still there the next morning! We looked at the menu for dinner and it was very expensive. The restaurant has absolutely no character. It looks like a hospital dining area, so to charge such high prices seems out of place. We didn't eat there so I cannot review the food. It would not have felt like a vacation to stay there. I think it used to be a Holiday Inn and really doesn't match up with the kind of hotels that all the other Starwood properties we've stayed at are like. I could only recommend this hotel for someone who needs a bed to sleep in overnight, but not for a vacation destination.
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