This is what a Westin should look, feel and smell like.
I got in just after midnight and the front desk attendant was as polite (and awake) as he would have been at noon. I was upgraded into a very long and very nice suite with a welcome gift waiting, which was appreciated at the late hour.
But, here is the best part: Sarah, the barista. She was amazing. I was at this hotel with a large group of people who all seemed to bombard the bar at the same time. Sarah was warm, efficient and made great coffees.
We had several other pieces of exceptional service, including transportation that was arranged, that all went off without a hitch. Really impressive across the board.
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