I ordered 2 x Samsung S22 Ultras on the 7th December and they are still stuck as pending with one of the orders being hidden on the order tracker website. Ordered with the intention being next day delivery then checking on their website it had switched to 1-3 days and then disappearing from their site. Quick to take your money and no communication whatsoever. I have tried several emails which get failed bouncebacks a day later; Thank you for emailing Mobile Phones Direct.
Unfortunately we have experienced some technical issues and haven’t been able to respond to your email. Your query may now be resolved, however if you still need our support please call us on 0345 470 4000. Called the number and get advised we are expecting stock soon, 1-3 days. I shouldn't need to be chasing and now I am dubious to whether they will actually satisfy the orders put through. Shocking. Where are my orders? Sort out your communications on order updates.
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