Location (if you like to walk outside your hotel to shops, restaurants, etc.) was NOT good. Doorman even had a hard time waving down taxis for their guests! Hotel is surrounded by souvenir shops, banks, and fast food places. Leaves much to be desired! Inside hotel things look up! Our room was large and nice but sorely lacked drawers or cabinets in which to place underware, clothes, etc.. We booked our room at the Setai because of a promotion offered in an ad in the Wall Street Journal, however, when we went to check out we were told our travel agent had not given them that request. Unbelievable! We have asked for a review and will see what they end up allowing. The ONLY reason we stayed there in the first place was to take advantage of this "perk"...then to have it denied...well, you can imagine our dismay. We would definitely NOT suggest you consider staying at this property until they get more kinks worked out! Beware of "bait and switch" if you do. Dismayed travelers from Texas.
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