Utterly hopeless. Customer service phone number isn't answered at all. Took 3 weeks to despatch an item that was in stock, didn't provide a tracking number even when asked.
When I emailed customer service I got an auto response of basically "we can't be bothered to help you, we won't give you a tracking number, we are too busy, Christmas has come as a huge surprise to us"
Buy from another company, GHD have obviously decided they are too big to need to make even the smallest of efforts.
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