I booked a flight which was 16 hours transit by mistake. I wanted to change, but the customer service was horrible and did not help. I took it anyways, I asked them iIf they were going to take me to a hotel since the flight is more than 8 hrs transit. They said It’s not their responsibility. I stayed In Iceland in 16 hours and when It was the time to check in I had to pay extra money for my carry on. This airline supposed to be cheap but It isn’t, they charge everything even water. I will not recommend this airline to anyone.
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