We, family 2 adults and 2 teens, stayed there for 4 days/3 nights. Arriving there we got a free room upgarde (w/o request!) so we could have 2 rooms an same floor. Departing we got late check-out w/o any further question. Next to the friendly, helpful staff the best is the location of the hotel, less than 200m away from Empire State Building and almost on the 5th Ave. A great base to explore NY!
The hotel is clean, the rooms are large. Rooms next to the ice machines may be noisy. The tiny breakfast room gets croudy after 0900am. Then it may get hard to get a table (eben a chair). Next time in NY I will not hesitate to stay there again.
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