The customer service at this hotel is great. I was greeted warmly and politely. I was catching an early flight out this morning and check out was a breeze, and I was offered coffee and a snack to take with me.
However, the overall impression of the place leaves a bit to be desired, especially for a solo stay. It seems that there were a lot of families that were using this hotel when I arrived, and I saw several children approaching the front desk for various needs. The hallways were a bit dark, bland, and commercial-looking.
The room itself is nothing spectacular, with old-style television, bland colors, and not a great view (which I suppose isn't the hotel's fault). The tub was a bit creaky, but the bathroom was very clean. One of my main complaints is the fact that it is very easy to hear what is going on in the hallway outside of your room. The doors are very loud, and several times, I thought someone was opening my door when in fact it was a neighbor. I tried using the bathroom fan and air conditioner to block out some of the noise.
Like I said, I think the staff does a great job here, but I feel as if there can be some improvements to the overall quality of the hotel. I think for the price, you can find a better option, especially if you are travelling by yourself. This hotel served its purpose for me, but I don't think I would stay again, with all respect to the staff.
hotel reviews