Ordered Fibre in July now December and still no broadband. I was deceived when purchasing as it said Fibre 900 is available in my area it obviously wasn't as they have only just installed it on the pole. Still no broadband, had the internal work booked in ages ago they turned up but the external work hadn't been done. Now the pole is sorted and internal work done was told by an open reach engineer it was a 30 min job but the couldn't do it! Weeks now since then and appalling service get promised it will he sorted in a week every time and it's just a lie. Get promised call backs and all I get is a text. Absolutely rubbish service going to look elsewhere.
company reviews