We have been staying at the Wingate properties for approximately 6 years now. We are not in need of lodging very often, but when we do require lodging we want and expect a great facility. Until September 25, 2012 Wingate has exceeded our expectations. Our problems last Tuesday are as follows: 1) We were told in the AAA book, and the Charlotte literature that a whirlpool was on site. After we had checked in we were told that is had been removed a year ago or more. My wife and I both have arthritis and we always stay where a tub is present, but were misled. 2) The A/C/ furnace unit was so noisy that we shut it off. 3) The bedding had a smell of old body odor. Lastly when we called to make arrangements for the nite, the person who answered the phone was certainly not pleasant.
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