Purchased a Samsung TV with a 5 year warranty/guarantee. After a number of calls to Currys managed to speak to a person who told me that it needs to be registered with Samsung for the 5 years. Samsung had already told me (in writing) that they only cover 1 year and the other 4 is down to Currys. This person refused to raise a complaint despite me insisting and kept telling me to register it with Samsung and then cut me off. Useless customer service.
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