Traveled to San Diego on business and stayed two nights in the hotel. The hotel is a very beautiful and historic hotel in downtown San Diego. The lobby and public spaces are beautiful. As for service, it was up and down. I twisted my ankle badly while in San Diego and they took good care of me by checking in on me and sending ice to my room. Their color printer was out in the business center and they sent me out to get color copies elsewhere and this is how I twisted my ankle in the first place. Then when I limped back in, the same person who sent me out offered to do the color prints in the back office. If they would have offered that in the first place, I may not be in a brace today. The location is not the best. It is a good ways from the gas lamp district and is not in the middle of the action. One thing that surprised me was that they had a huge reception for a company in the lobby which cut-off access to the restaurant and bar. I have rarely seen a hotel have a reception in the middle of the lobby and in their highest traffic area. This was not good considering I could barely walk and had to settle for room service.
Bottom line, if historical elegance is your thing than you will love this hotel. If you are more interested in a trendy atmosphere and a good location then you should look elsewhere in San Diego.
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