We were booked on a flight with Phuket Airways to fly out on the 26th March with family about a month before we were due to fly we found this web site regarding the disasters that had already happened we have visited Thailand several times and are not nervous passengers but upon reading the reports we tried to change airlines through our booking agent but were unable to because our original tickets were not transferable so we flew to Bangkok as planned once we were on the plane we noticed that the overhead panneling was hanging down once we had taken off the passenger sitting underneath this was getting wet due to condensation they advised the cabin crew of the problem who got another member of staff who then proceeded to stuff the gap with paper and tried to seal the panel with some form of masking tape which did not work my overhead light did not work there was a blocked toilet where someone had put a disposable nappy down so eventually this toilet was taped off and out of use the passenger behind seat would not go into the upright position but because the plane was only half full he could sit in the seat next to him we eventually arrived in Bangkok without any further incidences but not looking forward to our return flight we were on holiday for three weeks but some of the family were to return on the 8th April. We proceeded our holiday and spent the last week in Hong Kong and were to return to Bangkok on the 13th April for 3 days before flying back to the U.K. with Phuket Airways once we had boarded the plane at Hong Kong (Thai Airways) we picked up a complimentary newspaper (Bangkok Post) only to see the headlines "PHUKET AIR WOES LEAVE 800 FUMING" after reading that the aircraft had not passed the safety inspections and the problems with the fuel and hydraulic systems and all but 2 planes were grounded made us very wary about flying home to the UK with them we made the decision that once we had landed at Bangkok we would try to find an alternative airline to fly home with at our own exspense we eventually succeeded to find 2 seats with Eva Air 2 days earlier than planned but for peace of mind we were prepared to pay for the airline tickets. Although we had arranged our flights with another airline we were interested to see if Phuket Airlines were still going to fly to Gatwick on the date we were due to fly with them once we were at Bangkok Airport we located Phuket Offices but they were closed our flight was the following day so when we arrived at the airport the next day we approached Phuket Offices and after waiting several minutes a member of staff appeared and we asked when was the next flight to Gatwick only to be told they didn't know switched off the lights and locked the office. We proceeded with our flight home safely with Eva Air only to speak to our family that had flown home with Phuket Air on the 8th April to hear that there had been uproar with a fellow passenger who insisted that they were assured that the aeroplane that were travelling back on was not the one that had had hydraulic problems previously he was assured by the captain that this was not the same plane but once on board the story changed and it was the same plane so all in all what a sham airline and the moral of the story is never to fly or recommend Phuket Airlines although we would not be surprised to hear that they had gone bankrupt.
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