When we first checked in, there was garbage piled right outside of our door...flies were everywhere. Once inside, my daughter went to use the restroom. The carpet outside the bathroom was soaked...we discovered it continued up under one of the beds. It smelled really bad. We called and they moved us 2 doors down. That room had dry carpet, but the shower had brown film all over the floor and lights that wouldn't work properly in the bathroom. I cleaned the shower myself. The next morning, we were awoken by a jackhammer in the parking lot right behind us shortly before 7:00 a.m. This was enough already. The entire room was rattling and buzzing...it was horribly loud. We requested another room far away from the renovation project (which we should have been warned about). We also requested a room on the 2nd floor...the walls are too thin and you can't sleep for all the noise on the first floor. Our new room was MUCH nicer, quiet and FAR cleaner than the others. Our second night there was a much more pleasant experience. The sad thing is no one ever said 'sorry' about any of the inconveniences.
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