Of course you expect a better service in Business Class, and Singapore Airlines deliver. Very attentive staff who greet you by name, great food and drink options, and nothing is too much trouble. My wife's seat table developed a fault (after the meal service) and could not be stowed. Four staff were involved in getting it fixed over a period of maybe 10 or 15 minutes. Later in flight there was an invitation to spend some money from the in-flight shopping, to make up for the inconvenience. This was above and beyond, and was not asked for or expected. Thank you Singapore Airlines for a great trip.
airlines reviews