We arrived in the rain on Friday night for a two night stay around 7:30 p.m. When we went to check in at the Premier there was no one there to help us as it was their dinner break. That is all well and good and it was not much trouble going over to the Millennium to get checked-in. I did notice that there was more than one concierge at the desk in the Millennium and was wondering why one of that staff might not be sent to the Premier to cover the break so the desk was covered at all times. We arrived at our room as was pleased. I did notice that there were some stains on the sofa and although the bed was great, the rest of the furniture could use an upgrade. I ordered ice at 10:55 p.m. and at 11:30 p.m. I had to call again as it had not arrived. On the second call, the ice was delivered in 7 minutes. Should there be an easier way to get ice??? Monique, the Premier concierge who we met on Saturday, was knowledgeable, exact, helpful and had a wonderful personality. This was a highlight for use as we gathered information on activities for the day. She's a keeper. Was a little disapointed in the breakfast. When we last stayed there a number of years ago it felt like there was more variety. I did have to ask for water as there was none out. It was delivered promptly. We will choose this hotel again, but hopefully my few concerns will be addressed.
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