I stayed one night at this hotel with three friends. I purchased the hotel a couple months before my stay. We were going to a concert which started at 4:30. I assumed we would have plenty of time because I received an email stating check-in was at 4:00. We arrived around 3:30 and stood in a long line of people. I was not upset because I knew we weren't supposed to check in until 4:00. When I got to the front of the line to check in, I was informed that our room would not be ready for a while but they would put us on the waiting list and call when our room was ready. We waited for about an hour and finally went to the desk and asked again. We were informed that people who had put their names on the waiting list at 1:00 still had not gotten their rooms. We were forced to get dressed and ready along with 20+ other people in the hotel lobby bathrooms. We went to the concert and never once received a call telling us our room was ready.
I am extremely upset that I paid the money that I did to sleep in a bed and get ready in a bathroom along side the rest of the women at the hotel in the lobby bathrooms. If I would have known the short time that would actually even be at the hotel I would have gone to a much cheaper hotel. I was also surprised to find that we were then charged $2.00 for a "long distance phone call" which was actually a local pizza place.
We will not be staying at this hotel during our next trip to Indianapolis and I would not recommend this hotel to anyone.
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