Just one word - cockroach! When I called the desk they said they would send someone right up. I waited 30 minutes (and I had things to do), no one came. When I went down to the desk to find out if someone was coming up and the staff person said he was sorry, but he had forgotten to tell someone.
After all of this, I was offered a $100 gift certificate for a future stay. I hardly think I will be staying at a Hampton Inn again, so that doesn't do me much good.
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