Excelsior is a hotel with a little bit more character than your average NYC experience. Upper West Side is a really nice part of Manhattan, slightly away from the buzz but still with plenty of nice restaurants, bars and pubs. I was fortunate enough to be experiencing the annual Columbus Avenue street market.
Surprisingly enough, after reading some of the reviews, I didn't find staff rude or unhelpful at all.
This is not really a hotel for your first holiday in New York. Excelsior is rather far away from the action of Times Square. Being a third timer, Belvedere remains my favourite hotel but is unfortunately a lot less affordable than it used to be.
For second timers and perhaps for some more mature travellers Excelsior could be a perfect choice.
hotel reviews