After my flight was canceled, AA put me up at this Hilton property. I am typically wary of airport hotels, but this Hilton had a very good room product. The overall experience was just fine, but the room was super comfortable, relaxing, well decorated and appointed.
PRAISE: the room was phenomenal. The bed was super comfortable, they have this awesome black leather reclining chair that is very relaxing, and the bathroom amenities are very nice.
CONS: check-in was somewhat slow, even at midnight when I was checking in - there were 3 of us in line and I waited about 15 minutes before being checked in - not a huge deal, but seems like an easy thing to fix. The bathroom was fairly small in size.
ODD: the bellhop and some fancy car driver were talking in the lobby and got me to spend $20 for his sedan car service to a terrible restaurant about 5 minutes away...because "it was the only option". Turns out not to be true and I was sort of upset by this and didn't want to call that driver to take me back after dinner - but there were no cabs available either. I walked into the Sheraton that was nearby to ask if they could call me a cab - instead, they very graciously just took me back to the Hilton in their own shuttle - I gave the driver a $10 tip for his kindness.
OVERALL: excellent room and pretty good overall experience. I would recommend it if the price is right.
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