I have been to this dealership about four times. The quality of service was great the first time. I received an inspection sheet so I knew my fluid levels, brake and tire percentages, etc. After that it went down hill fast. The service adviser was great on my first trip. Now, I'm thinking he is not too happy with his job there but he is not as personable as he was on my first visit. Though he is always polite, he always seems to be very busy and does not take any time to explain service details. Every time I drive up to the service area, there is no one outside and it confusing as to whether I am suppose to wait outside or go inside and track someone down. The new service area layout is horrible. If you make an appointment online, you have to remind the adviser to give you the internet pricing. As much as I don't want to go further out for service, I might do so after having several \"not so great experiences\" for service.
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