Don’t waste your hard earned money here. Go to Argos, AO, John Lewis or somewhere where you will be treated as a customer.
Can see why there are Unofficial Facebook groups that are dedicated to helping each other against this arrogant monster that thinks it’s untouchable.
Currys are simply not the company they once were. They are unlikely to be in business much longer.
In store they have a chip on their shoulder.
Was contacted by Currys Team Know How as I bought laptop. I took a care and repair plan. Currys then contacted me to say they will cancel the plan and offer me a cheaper plan. Foolishly I believed them.
Been weeks and I have not had my promised refund of £200. I was told I would have it in 3 days! Spoken with them after hours on hold, their attitude stinks and been told lies.
Now they are using the cliche the cheque is in the post!!!
They apparently sell the latest technology they offer to set this tech up for you if you need it....and yet in 2020 they are going to send a cheque in the post as they can’t refund electronically!!! - Think that sums up what they think of customers.
I have been told it has been sent it will take 3 days, 14 days and up to 28 days by different people. The reason I spoke to so many people is they have a habit of cutting people off.
28 days has passed still no refund.
Currys Team Knowhow phone lines are deliberately distorted for queries but clear as a bell when you want to purchase something.
I have lost all confidence in this company.
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