My husband and I have stayed here for our anniversary the past 3 years. Overall, I enjoy this hotel. Reasonably priced, and when I have had complaints about service they have been resolved (mostly) satisfactorily. On this recent trip, I stopped at the desk the morning after I checked in to make sure that I was in the correct room type because it was so much smaller than the room's the previous years. I was assured that I was in the correct room but that sometimes the room size varies because of the building architecture. The desk clerk offered to move me to another \"building\" without my asking and the room we were moved to was much more what we were accustomed to. However, one evening I slipped and fell in the Village Eateries area, and was informed that the hotel can't be held responsible for people spilling drinks. Ummm? Do you serve bleach water now? Because that's what the puddle I slipped in was.\n\nThe coffee shop that has some desserts available was awesome. The desserts are delicious and they are reasonably priced. However, they aren't open very late, so if you want a post-show treat you're going to need to get it in advance and put it in your room on ice.\n\nZumanity is a great show, and there are frequently deals on tickets.
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