Amsterdam to Denpasar via Medan. I was initially excited to be travelling with Garuda on the new A330 neo. However that excitement soon faded and the worst business class flight I have ever taken. First of all the crew weren’t ready when we boarded, no alcoholic drinks were offered pre take off. It took them 3 hours to serve lunch. The starter was a prawn and the main course of beef was as tough as an old boot. Service continued to be incredibly slow throughout the flight. The thing that got my blood boiling was when a member of crew asked whether an ill member of crew could sit next to me? I said no because I didn’t want to catch what they had. To my amazement this was ignored and when I returned from the toilet the said crew member was asleep next to me! I will never fly with them again.
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