Was traveling from Antigua to Puerto Rico via Winair, transferring to Silver Airways in St. Kitts. I arrived at airport more than 2 hours before, then was told that we had to complete an electronic immigration and health form before being allowed to board (no one flying was aware of this requirement prior to flying). After filing, I had to receive a confirmation from St. Kitts authorities via email. There was no notice of this when booking the flight, nor follow-up via email 24 hours before checking in. In my mind, I thought that I will be IN transit, and would only need to do the regular paper filings and show my vaccination card and recent test results, if necessary. Anyway, on completing the tiresome form, which was laborious, had questions with no relevance, and hard to navigate, I waited half an hour with no response from St. Kitts in my inbox. I then went to my spam folder to find an odd query from St. Kitts, telling me to refile. Tried to refile, but couldn't get back into their system, because of course, they were still processing my initial filing. Long story short, I missed the flight, had to purchase a ticket on JetBlue, fly to New York, then fly down to Puerto Rico. And the end result? I cannot get a refund because I was a no show.
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