As a Colorado native, I had never stayed at the Brown Palace. For my lady's birthday, I booked the room over the internet. The price was comparable to all the other hotels in the downtown area, so I though we'd try it. The valet parking fee is $24, reasonable for the area. Parking and check in were without problems. Inside the small room, like a previous rater had mentioned, there were these black bugs. After cleaning them up, we had to deal with the non intuitive electronic thermostat. The room was at 65 degrees with the air conditioner running, and the room didn't warm up for 3 hours. It's great that there was an ironing board, iron and hair dryer in the room, but where's the coffee maker? A pot costs $8 room service, but they only brought one cup, and forgot about bringing the other one. Wired high speed internet is complimentary. Terrycloth robes with monogram are a nice touch. The linens are top drawer. At 10:30 p.m. we were awakened by a drunk knocking on the door. Three others were standing outside the door drinking, and leering over the rail at the mezzanine. A call to security was made. It would seem that there would be more controlled access to rooms at night. A complaint the next morning resulted in a tacit smile. I won't be back, but I am looking at the Comfort Inn directly across the street for half the price, next time. HST
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