I am quite fussy, and I have only good things to say about my recent stay. The Sofitel has met its match. Clean, quiet, and tasteful. Lovely touches like slippers, robe, free wifi and orchids in the hallway. Good strong coffee in the lounge in the morning. I note that a previous reviewer complained that the decor was boring brown. Sorry that they did not notice the taupe, cream, and silver colors as well, the chocolate leather chairs, and the grey velvet easy chair - to me it was elegant and soothing.
The staff was professional, friendly, and accommodating. When I did not like the room I was given on check in because it faced an alley, they changed my room right away. When something broke in my room, they offered to send the maintenance person right away.
Great location in the heart of downtown, where the architecture always knocks my socks off - right above Nordstroms, where the shopping is heavenly. Had a great meal with friends at the outdoor restaurant -so nice to be outside but away from traffic on the 5th floor.
I was traveling alone to attend a conference over at the Sheraton and I felt very safe. I absolutely recommend this hotel - to me, it was worth every penny.
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