Sometimes your fries are always at Best Buy.\n\nFry's has a vast selection of electronics items -- and the Las Vegas store is no exception. However, the customer service from their sales staff is terrible.\n\nI recently visited the local Fry's to buy a laptop PC. Adam M., the sales rep on the floor, was very rude and curt to the point where he left a bad taste in my mouth. Being that I have over 2 decades of technology experience, I took offense when he condescendingly asked why I needed Wireless-N for a laptop. The only thing that saved me from walking out and going elsewhere was running into another associate who was very polite and willing to assist me (for Fry's, this is a rarity).\n\nSecondly, Fry's isn't for your typical tech novice who shops at Circuit City or Best Buy (which run circles around Fry's when it comes to providing good customer service). The prices are worth the drive, but you have to do your homework first before you buy. Steer clear of the returned items (which are uniquely labeled), don't settle for less, and NEVER take crap from a snotty salesperson. Those postage paid form letters to Randy Fry at the checkout counter are there for a reason, as well as the manager stations that are prominently adorned with photos of the floor manager on duty. Don't be afraid to use them when necessary.\n\nOne more thing: With all the security cameras, loss prevention personnel, and item-by-item checkout, the bag check at the exit doors isn't necessary. Only a moron would think of shoplifting from Fry's, but I digress.
places reviews