I used to be a long-time loyal customer of Paris Hotel. I stayed here many times during the past. I wanted to find out if the hotel provided fee wifi in the room. Because I couldn't find any information online, I had to call up the hotel. They told me that the rate was $14.95 per day (24 hours). \nWhen I checked into the hotel, my husband used wifi on his PS Vita and I used wifi on my iPad. We were staying for one night. I was assuming that we would only be charged $14.95 for wifi because that was what I was told over the phone. When it was time for me to check-out, I found out that they charged me TWICE for wifi! I went to the front desk in person to dispute the charges. The receptionist told me that wifi was $14.95 PER day PER apparatus. I thought that it was very misleading. I told them that I was told over the phone that it was just $14.95 per day, and we only stayed one night. No one made any mention to me that it was $14.95 per day per apparatus. The receptionist kept insisting that their policy was $14.95 per day per apparatus. I made it clear that this type of information could not be found anywhere online and not even when I inquired over the phone. I even told her that the LAX Marriott only charged one flat fee per day regardless of how many apparatuses you use. The receptionist told me that Paris Hotel was part of a different company (which was Harrah's) which I thought was a lame excuse. It was clear that they treated their customers worse here than Marriott. Way to go. I concluded that this was their cheap way to make a quick buck off a customer which was very unfair. \nWord of advice to all hotel owners: NEVER punish your most loyal customers unless you NEVER want them to come back.\nBy then I was very upset of having to pay another $14.95. I was starving and was planning to eat at Paris Buffet. But because of what just happened, my husband and I decided to eat at Wicked Spoon instead. We will NOT bringing back our business to Paris Hotel ever again! This is what they get for ripping off a loyal customer. There are plenty of better hotels on the Vegas Strip.
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