I frequently stay at Hilton properties around the world and this one is solid -- perfect location, clean and attractive facilities, comfortable room. Sadly, no pool and their fitness room was under construction when I was there. Service was great throughout the hotel. My only disappointment, and a very small one at that, was that this hotel doesn't seem to have a personality. The lobby and facilities just seemed blah and lacking that typical buzz you frequently find in hotels. Some hotels are too "scene-y" and some hotels too dead. Conrad trended towards the dead end.
The largest problem I had was on my last morning, when I woke up and wondered why my bill hadn't been slipped under the door. I opened my door to leave the room and discovered my bill was face up in front of my door, so anyone walking by would have had complete access to my name, address, HHonors number, last four digits of my credit card, and my complete hotel purchase history. Needless to say, I felt my privacy was violated. The front desk staff didn't seem too worried when I told them about it.
Granted, I expect that this type of incident was a one-time issue, so I'm still giving this hotel a rating of 4.
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