New to KL my wife and I have visited this restaurant twice. First time, the service... the waiter struggled to pronounce English. Ok, he’s not English but I’d have chosen better communication skills if I was the owner. Oh and no smile at all. From beginning to end. The Lamb shank.... over cooked and the mash potato was so incredibly lumpy to a point where it reminded me of school dinner mash. Service wasn’t slow and nor was the food arrival. Then again it was empty. What the service did do however was leave you feel like you didn’t matter. Second visit...by accident when the other Italian above which is far superior in every way didn’t do pizza. We ventured to Porto Romano. Service was still cold and unhappy looking. We saw ourselves to the table after we were noticed only after walking in then half way to the table the waiter was distracted by a bar conversation with colleagues. Once again, no smile. Gosh how hard is it to train staff to make you feel welcome????The pizza...Peperoni. Bland and disappointing. The coffe is good but not in time with modern health conscious people like us. No Low fat milk. So I’m summary. I certainly won’t be frequenting this establishment again.
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