Stayed at the Fairmont for four nights from 18.7.2005. Found Hotel to be in a great location.Close to the shopping at the Prudential Centre and Copley Mall. Short walk to T for visits further afield.
On arrival thought the Hotel entrance to be very grand although not many places to sit in lobby. The hotel dog " Catie Copley" is a nice touch. Check in very good. Had a deluxe room on first floor overlooking the Westin. We were quite suprised at the lack of noise from outside. Found room to be large and the kingsize bed very comfortable. Found there was only a small cupboard for hanging clothes but lots of drawer space. Bathroom very small with no where to store toiletries. I was under impression rooms had been renovated but maybe they missed ours. sink basin and toilet pedestal both cracked. The biggest disappointment was housekeeping,room not cleaned very well on all the days we were there.
Found the the food in Oak Restuarant to be very good although very expensive and the Oak Bar is a nice setting for evening drinks.
All the staff we dealt with were very nice and polite. All in all we had a very pleasant stay.
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