The hotel is really beautiful. I visited for the US Open in 2004 on Labour weekend and I was very impressed with the hotel. It has a good location, but is not really in walking distance of any major New York sites. When I arrived to check in, I was met with a very unfriendly and quite rude member of staff. I asked him if I could have a room with two beds and was informed that they were busy and No i could not. The best he could do was a camp bed and considering that it was advertised as a four and a half star hotel I dont think it was very reasonable. Despite this initial mishap, my experience there was great. The room was an adequate size and had the most comfortable bed I've had in a hotel. I did really like this hotel and would definitely recommend staying there, I just wish that the staff would cheer up a bit!
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