This was our third stay at the Best Western University Hotel-Boston/Brighton in about a year and we were NOT disappointed. We stayed in Room 508 and it appears it has been recently renovated. Gone was the dated, floral comforter; replaced with classic white duvet and sheets. As usual, the place was spotlessly clean. Stephanie was working the front desk during our check-in over this sold-out weekend and we were amazed at how well she handled some serious multi-tasking! She was extremely pleasant and efficient as she checked us in; answered the phone and handled another guest, yet we never felt ignored or slighted with her service and it was lightening quick. The free "serve yourself" breakfast in the dining room is always appreciated and I noticed that a pancake maker was added. Nice...and something different. The housekeeping staff is so pleasant and helpful at this place - even the guy painting outside our room made it a point to greet us in the morning and talk about the beautiful weather. We've also learned that there are some hardcore devotees to this little hotel - they stay nowhere else when they come to Boston...and we now count ourselves among them. We discussed how, as word spreads about this little gem, it is getting harder to book a room - so I am hoping that my raving endorsement doesn't come back to bite me! :) Seriously, the staff here deserve their success and we can't wait to book several rooms for a couple of days when we return in January. Keep up the good work folks!!
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