Loved the look, feel and history of this space. The rooms were decent sized and well maintained. Great central location. The hotel is really large so be prepared to wait if you have a question- I called and was put on hold for almost 20 minutes before hanging up and going to the front desk where I proceeded to wait for another 20 minutes (not what one wants to do on a short vacation). The girl working seemed to be "judging" me which I also didnt appreciate. When I asked for directions to The Market she told me it was expensive. It was kinda shocking. She also didnt seem to care that I she put me on hold forever and that I hung up and came down. While I waited growing more and more impatient she noticed and did nothing. I had a simple question for gods sake and nobody seemed to care. A good customer service agent would have pulled in some help. Good management would even be better. World class amenities existed in the 1930's and and are far from world class.
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