Are you in this business to sell?
I went into PCworld Cheltenham to shortlist my new phone, a Samsung bought outright. I mention the branch for location, but also because of the contrast.
Carphone Warehouse is a section inide PCworld. I don't know if she is her own boss, or PCworlds branch manager.
So I leaned against the Samsung mobile counter and waited, and waited (the store had just opened). And she carried on tap tap tap on the computer. I probably waited 10 minutes, it was clear she was not there to sell.
I then noticed a cluster of two three staff obviously helping each other with a product and thought surely one of them are available, so went over.
The gent was so kind and helpful, well done PCWorld. If that's Carphone service, how long before it closes. A subsequent call to your sales team (no, you have to go in store. Can I ring them, no there is no number, you have to go in store.)
Carphone Warehouse you should approach all customers, that is how you sell. I certainly won't drive the miles to a store to tell the manager.
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in response to your reply, "done"
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