Stayed one night. Standard no frills room/property in industrial part across from airport. Blanket shabby, clean but stained. Front desk called to make sure everything was alright, but despite a sign about their ability to provide "extras" if you need it, there was a firm "no" to the request for another, albeit thin, blanket! when I left a crucial part of my breathing apparatus in the bathroom, the night front lady took my number, said she'd call back after a look, but didn't.another call--told me to call in a.m. Did so. M. told me she would call back after a look.Didnt. Called her--then said the maid would "not answer her phone, " would call me in an hour. Didn't. Called her, said she'd call in another hour, didn't. All the while, charming and agreeable. The veneer of customer service with the substance.
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