The Good
The staff at this hotel are outstanding. Management is very responsive to your concerns.
The 2nd room we were given #107 was like a small studio apartment with a full kitchen, breakfast nook and ample seating with a sofa and chairs. Very nice space.
The view from the top of this hotel is beautiful and the full breakfast buffet they put out on new years day was great. The water pressure in the shower was really good and the bed was very comfortable.[not too soft and not too hard]
Parking was free and even though the lot was full one night street parking was easy.
The Bad
The entire interior of the hotel from the rooms to the rooftop ballroom are very dated and need to be redone The radiator heating system is very noisy at times, as was street noise and noise from the cleaning staff in the hallway.
My biggest complaint was our room had an adjoining door to another room and on the second night of our stay guests moved into this room. The lack of privacy between the rooms was very invasive as you could hear every word said by the people in the next room. It was as if they moved into your room.
The Ugly
The ugly was the first room we were given when we checked in Room 110.
It had a strong odor in it that triggered my asthma. When I went to open the window the brass latch on top simply snapped off and almost cut me. The kitchen consisted of a fridge and a microwave in the closet dressing area. The room and decor were depressing and the room was not as large as advertised. If we had stayed in this room I would have given this hotel 1 star.
Overall this place has the potential to be an amazing place if somebody would spend the money to update it.
hotel reviews