We give it a 3.5. What we liked about the hotel took care of the cons--though none of the free upgrades that everyone had told us about were offered and it was our honeymoon. Still, this king bed was the most comfortable we've ever slept in. The rooms are a little small but cozy and nicely outfitted. Bathroom counters lack space for make-up and toiletries but the shampoo and other items provided were outstanding. Satelite pay per view was out all week but the flat screen televisions in the room and bathroom were very nice. The location was great--very convenient to many restaurants and Grand Central and mostly quite for NYC. It was just our dumb luck but the restaurant began remodeling the day we arrived and wrapped up the day we left--we were very disappointed and would have not chosen the hotel for our trip if we had been informed. Luckily the doorman had a couple of cocktail and snack alternatives closeby that made it all better. The Pinnacle deli is very good--have a homemade bagel for breakfast that's as good as any in the City.
Our favorite Alex Staffer--
The Concierge Flo--Outstanding knowledge and service!!!
hotel reviews