A quick trip to Dallas landed me here through a discount hotel service that starts with an "H". The hotel was in close proximity to where my meeting was being held. After the purchase, I then found out where I was staying. I was concerned about many of the reviews on tripadvisor but "H" doesn't allow for cancellations once it is purchased. The area around the hotel is desolate, lots of buildings, but no cars in many of the parking lots. Also, the hotel is surrounded by many apartment complexes. So their was some concern for my car when parked. I arrived to a busy lobby but was immediately waited on by the desk help. She was friendly and smiled. She was really the highlight of the stay, purely from a service standpoint.
I arrived at my room, which was typical for most hotels, however this room was old and tired. Furniture in bad repair. The ottoman had a large stain on it and was coming apart at the seams. The only good thing is that my bed appeared clean as was the bathroom. I am kind of confused how two shower heads makes it "Heavenly". One in good working order would have been nice. I had more water coming out of the spout than the shower head. I looked over the menu and decided eating there was way over priced for what I am sure I could have been found somewhere else for a whole lot less. And I found it. No Free coffee in the room or lobby. No Free Wi Fi in the rooms. "H" let me down on this one. The Westin was maybe a 4 star a long time ago, 2 and one half stars at best, now!
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