I went to NYC for Easter with my mom and sister for an extended weekend getaway. It was their first time in NYC and my 5th. I wanted to make their first visit a special one and upon arrival at the Affinia Manhattan, I knew we were off to a great start.
The Affinia Manhattan is in a great location- a quick walk across the street from NY Penn Station and just a few minutes walk from Times Square. When we entered our room, we were so pleased. We were given a renovated King room with a queen sofa sleeper and in the back of the room was an office area with a desk and a mini-fridge. There was plenty of room for the three of us, having enough space to get ready in the mornings without getting too much in each other's way.
The bathroom was a bit small, with only a shower and no tub, but it did it's purpose and was fine for our needs. We did have an issue with the air conditioner not working when we first arrived, but we called guest services and they had someone up within minutes to get it fixed. We also called guest services later to request extra amenities (pillow menu/wine glasses/extra towels) and they were so quick to make it happen. Never a wait! I was definitely impressed.
From the moment we walked into the hotel, the staff at Affinia Manhattan went above and beyond to accommodate our needs. I am especially grateful to Jenny and Lucy at the front desk. They were so helpful and I can't thank them enough for making our stay so special.
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