I was mis sold a tariff on o2 in March 2019. The assistant manager in the Southampton Above Bar street store told me I wouldn't have a tariff increase (RPI) for the first year as it was a week before April and the tariffs had already been adjusted for the upcoming year. 3 days in to my contract and my tariff has been increased. O2 say it's CW's issue and CW say that are just the seller and I need to take it up with o2. I don't recommended them and was just about to get my wife a new contract them but have now gone elsewhere and will not be using them again.
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