My employer requires that I travel frequently and on a recent assignment to Jacksonville, I chose the Country Inn because it was close to the site I was working on and the price was in line with my budget. Upon checking in a young man was working the front desk and checked me in. The check in process seemed to take about 10 minutes while the front desk clerk told me about his personal life and how he needed a credit card.
Once checked in the room and hotel seemed to be clean if a little dated. I had no troubles during my stay however after I checked out I noticed that I had been charged $135.48, in addition to the room rate of $148 for two nights for my stay which was booked and paid for through Hotels.com.
I contacted the hotel once I arrived home and they told me that my card was charged twice for incidentials in error. At this point it has been over a week since my stay and my money still has not been returned.
I have another assignment in Jacksonville this coming week and I did NOT book with Country Inn again because of their irresponsible handling of my funds.
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