I always stay here on business when in the San Diego area. Recently my experience was very below standard. I arrived to wait for about 10 minutes while the receptionist was on the phone. No eye contact, no acknowledgment of my arrival. He eventually knocked on the room next door and someone else came to assist me. Far too long a wait! It's also really disconcerting to see the desk staff if football shirts. I honestly thought that a member of the public was on the phone when I first arrived. I don't get it? It doesn't set a professional tone. My room was not fresh, when I pulled back the curtain there was a sock on the floor. YUCK. The carpet area around the sink had bits of paper on it. I wondered if the carpet had even been vacuumed? All in all not a great stay.
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