(or expensive old hag as my husband called it!)
Such a disappointment - this was to be a highlight of our North American tour, but our 4 night stay in this gracious icon was far from what we expected.
The hotel is operating on it's previous reputation. The building is still splendid and at first glance so are the furnishings, but the decay is obvious once you check in.
We had to switch rooms twice due to malfunctioning plumbing. The suite we finally settled in had functioning plumbing but it had faulty light switches, scuffed and worn wallpaper and paintwork, a large gap under the door to the hallway which allowed in noise from the hallway & lifts.
Many of the usual services came at an extra cost such as internet access & hot tub. There was no pool or gym. Meals and drinks were way too expensive.
My recommendation - go for a look, but don't stay there. There are many other hotels in the same price range or less.
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