I mistakingly bought the wrong phone case for my phone, I tried to cancel it the next day to find it had already been dispatched and was told to refuse the delivery of which I done.
Carphone warehouse are now delaying my refund, iv been in touch with them 9 times, as soon as I mention my refund they say their system has gone down.
Their customer service is disgraceful and extremely unhelpful and I am so disappointed by how this has been handled as I am still waiting for my refund 10 days later.
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