This is listed as a 4 star hotel, absolutely not!!! We had a 7 day, one bedroom reservation. Imagine our surprise when we entered the room to find a full size bed,even worse was it was comparable to sleeping on a cot. I have never slept on a bed more uncomfortable, well maybe I have when I went camping(it was a blow up bed that had a hole in it). The air conditioning units are old & inadequate. When our unit froze, we were advised to turn it off for about 4 hours and allow it to defrost(August, 85 plus degrees). In the meantime, they brought us 3 fans and asked if we needed more, which is an indication that this happens often. The rooms are very small even for New York. The room service food was terrible. Management is conveniently not on duty when you have a problem, whether it be morning, noon, or evening. In my opinion, you better stay as far away from this con as you can. Upon check in you receive a glass of cold water or champagne and 2 beautiful smiles. Oh boy that is indeed the highlight and I now realize those smiles say, I am about to take you for a really bad ride, but don't worry I've already been paid. The only reason I gave it a "2" is because the employees were very nice & helpful, but are unfortunately working in the wrong motel, nope not a slip of the finger, this is indeed a motel. The only good things I can say is it was clean and the multiple jets in the shower were great.
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