I have stayed here twice now, and hated it both times. Because of Hotel Penn's price, I decided to give it a second chance after the first stay. Bad Idea. I go to NYC about every month, so I know about other hotels to give a fair comparison. Sure, it's in a good location across from Penn Station in lower Midtown, but look around the area, there are many more hotels in the same appx. area. Based on my two stays here (In the past 4 months), this is the rundown:
Upon walking in the hotel, notice the amount of people sitting around in the lobby. Hundreds of people just waiting to check in because rooms are not ready yet. Be prepared to wait in line for at least 30 minutes to simply check in, if they have a room available. After checking in and heading to elevator area, notice the sign saying "No Alcoholic Beverages Beyond this point." I'll talk about this more later. After getting to my floor (the 13th floor that is... hmmmm... most half decent places don't have a 13th floor) I immediately noticed the Coffin like doors, peeling wallpaper, and smell of vomit. Got to room, was not too bad until I went in the bathroom. Mold was all over the ceiling of the bathroom. Both times I have stayed at Hotel Penn, I have gotten sick. I believed it to be food poisining until the second stay, and am now thinking it was the Hotel. I really wish I would have taken pictures of the mold to post on this site... Beds are very uncomfortable. Heater makes tons of noise, and the temperature knob could not be adjusted in ours. After 5 minutes of the heater being on, it must have gotten to be 80 degrees in our room. After a call to the front desk about issues, they say they would be happy to move us to another room, but they don't have one available, and they "couldn't do anything about the mold." Bottom line, go someplace else, and spend a little more money. This place is a nightmare. Club Quarters Midtown is nice, and not much more money.
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