Trip started off poorly when we called for courtesy van to pick us up and Union Station only to be told we would have to wait about a couple of hours. Once at the hotel, we found it to be older, run-down and an 'outside door' style. No elevators , so you lug up two flights of stairs to the room. Overall room was clean but the smoke alarm was dis-mantled and laying on our bed. Left a camera in the van, called front desk to ask them to call van driver immediately (before any fares to or from Union Station) .they refused. We went to front desk two times to ask them to call him , they refused and pleaded not good English-so alas...camera was gone ... The van drivers in general were rude, careening thru the DC streets, not acknowledging passengers and just mad at their Days Inn staff.
No wifi in rooms-(it was advertised as wifi in rooms) and no complimentary brkfst. Cold food and steep prices---This inn needs to have a manager retrain his staff on how to work and be personable with guests. Paid same price as Holiday Inn Express across the street that had all the amenities we did not! Not stay here again! Noisy, and can't even open shades as people watching from parking lot who was in which room--scary for female travelers!
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