They pretty much don’t have a customer service. Luckily I have found a number online to speak with someone from the company but their time is from 9am to 2pm and from 5pm to 7pm. We had a cancellation communicated to us only 10 hours before the expected leaving time, and there was no way to speak with someone because it was around 10pm. And they don’t work at 10pm. We only received a message with no details and a faulty link. The day after we were finally able to speak with someone at 9am and the only option served to us was a refund. We had to book another flight 3 times more expensive at our own expenses. The customer service is useless, unprofessional and if you want to speak with their manager the answer will be ‘the manager doesn’t have headphones’ Just one word, ridiculous.
airlines reviews