Our stay at this starwood hotel was to say the least, a different experience. We had a very very bad check in experience starting with the porter/valet. If we did not pre-pay for this hotel, we would not have stayed at this hotel and would have left before getting our hotel key. Our experience at this hotel did however improve and it was mostly due to the conceriege Mary M. Not only is did Mary greet you with a smile, but she went the extra effort in trying to make your stay in Philadelphia and at the hotel a great experience. Kuddo's to Mary!!
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