I am excited to report that after speaking to Roger Millar and Jennifer Tinkler of the Hampton Inn (downtown Austin) that I am a completely satisfied Hampton Inn customer. Jennifer was wonderful, she listen to the issue and shared with me the training that has happened since my stay and that the security issue was immeadeately resolved by the GM (Mr. Millar) personally. I appreciat the fact that when you make management aware of issues they are addressed and corrected. A huge thanks to the management of the ampton Inn of Downtown Austin, I will be back, SOON!
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