My wife and I stayed at the Four Points for four nights in the ending of October. Since I used my SPG points for the stay, I cannot comment on the dollar value of this hotel. However, the points per night was less than the other Starwood hotels in Chicago. As others have mentioned, the Four Points is in an excellent location. It is a short block away from the Magnificant Mile, and all of it's stores and restaurants. It is also about a 5-10 minute walk away from the subway station. During our stay, my wife and I used the public bus more than the subway and majority of the buses have a stop on Magnificant Mile. In addition, Navy Pier is about a 15 minute walk. Here are some additional comments:
Checking In: After a overnight flight from Hawaii, we caught the airport shuttle from OHare airport and got to the hotel at about 1:00 pm. The doorman immediately assisted us and took our suitcases. Checking in was a breeze, after about 10 minutes from getting off the shuttle we had our card keys going to the room.
Elevator: In order to operate the elevator, you need your card key. I thought this was a minor inconvenience, but others might think differently.
Room: We had a standard king size bed room and it was perfect for the two of us. There was enough room for two people, plus three suitcases. Inside the room there was a small microwave oven and a small refrigerator. The only negative I have about the room was the bathroom sink was located in bathroom with the shower and toilet. I prefer where it is outside so another person can get ready as the second person is taking a shower.
Noise: We were on the 10th floor and I could hear the street noise, especially the sirens. If you want to have less noise, request a higher floor.
Internet: The good thing is there was no charge. The bad thing is the wireless service did not work the first night. I had to end up using the cord to plug into my computer. My wife could not use her ipad.
Other Parts of Hotel: I saw couple restaurants (we did not try them) and I heard there was a fitness area (did not use).
Parking: We did not park a vehicle becasue the daily parking rate seemed high.
Location: There is a Trader Joe's located right outside the hotel, so that made it convenient to buy some snacks and drinks for the room.
Staff: Every person we spoke to was very helpful, especially the doormen. I wish I remembered their names but I found them to be very pleasant and helpful. I think at times they were more helpful than the front desk staff.
Overall, we had a great experience at the Four Points. We would definately stay again at this hotel.
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