If you're the type who loves older hotels with character, this is great place for you. the hotel dates to twenties, and the spacious rooms, with small wet bars and fridges around a corner
and the bath to the other side of room can be charming. Furniture is well chosen, and one small touch- no CFL lightbulbs. Almost all the staff is friendly, some quite so...and rates can be attractive compared to properties closer to downtown. Access to the North Tollway and
Park Cities, as well as Design District are good.
I stayed for a week, and sooner or later the shortcomings of this place came clear. One day, after the room had been cleaned, I found a long dark hair in my bathroom sink. When I dropped a luggage lock behind a dresser, and moved it a bit to get it, the woodwrok hadn;t been dusted in a while. Both the sink in the wet bar and bath had a sort of "gunk" around the hot and and cold parts of the faucets....yes, it is cleanable....I tried with my fingernail.
At check in, I was told a shuttle would take me to the downtown car car rental. Two work colleagues going my way asked to shrae it, I said yes. We waited over half an hour, though we were told it was ours. Another front desk person had commandeered it for other guests. That person simplly kept repeating shuttle service is upon available. The three of us waiting had been told it was available for us. Instead of just putting a the three of us in a cab, and comping the ride, the hotel made the wait so long it killed my day.
Then there are the other guests...some haven;t learned the simple considerations of staying in a hotel;. I was awakened by at 3 AM one morning by a domestic battle that spilled into the hallway....nice. Then another evening, fairly late, six young men were screaming and yelling in the room across the hall, sometimes with the door open. I saw security actually come up that time, and march the guys out.
The bathrooms are renovated, but not well...there is small shelf over the sink and toilet for your necessities...just plain small. There is a dressing table but it's not the nest renovation you;ve ever seen.
Windows are dirty, and the paint around then has already chipped off, and is a mess- outside.
They hotel remodeled but did not double glaze- there are planes from Love Field, sirens, and motorcycles. No foyers inthe rooms, so hallway conversations and noise will be right there.
The valet parking guys are especially friendly. But add 24 a day plus tips for that amenity.
The net is another 12, but free in the lobby. Too few Tv channels.
A cab back form the Nasher Sculpture Center- 10.
The entertainment in the bar is a nice touch. The robes, as well. There are pros and cons, but if if you love traditional, the Stoneleigh can do it betetr. Unless you need that location, get far better value a bit further north closer to 635. The North Tollway moves really well in non-rush hours. Spend the money you save at some of the nice stores and resturants in Dallas.
hotel reviews