Where do I begin? Went into the store to buy a cooker on Dec. 28th and was sold a built-in, instead of a free-standing cooker - it was in a box therefore we didn't notice until it was delivered. However, this was just the start of the shambles. When we went back to the store to get a new one and when we tried to pay for it the payment came out of my account but was declined and wasn't taken at your end. The sales assistant said it must be a problem with my bank but when I went to the bank it was clear that the bank had released the funds but Currys hadn't taken it. The payment was pending for 5 days and I couldn't get access to my money, nor did I have a cooker !! I eventually got my cooker after 2 1/2 weeks !! I have a child at home and I was unable to properly feed her for over two weeks because of a fault not of my own but of your company's. Not only this, but I was offered nothing in way of recompense ie free delivery or a small discount which i think would have been entirely fair. I have to say I was very disappointed with this experience and would be very reluctant to shop with your company again.
company reviews