Well, let me start off by saying that Hotel Zaza is absolutely beautiful! The tapestries, the chandeliers, etc.. They have themed rooms which looked pretty cool. If you want a balcony room, make sure you just book it and not hope for that free upgrade. Balcony rooms are the first to go! You feel very welcomed from when you get out of your car to when you leave. The doorman was super nice and very personable. You can even bring a pet, although I don't know what the restrictions or charges are for that. Oh yeah, this is not a place to bring your kids unless they are 21+. It's a very poshy adult scene at Hotel Zaza. You will probably be a bit uncomfortable with your kids.
The Rooms. The rooms are way cute with a very modern feel. We stayed in the deluxe 425 sq. ft. room. Our friend stayed in the smaller 384 sq. ft. room and it was also cute. Same decor, smaller room, so there's not too much space. It's worth the extra dollars to get the larger room. It's more open and roomier. We got the room on the "Club ZaZa Level" which is the 4th floor. You can only access this floor by swiping your card key in the elevator. But from what I heard, there really is no difference in rooms between a normal room and a Club Zaza level room. It's just a more secured floor. The bathroom was large and they let you use a complimentary robe. There are little toiletry baskets in the bathroom. Some is free (shampoo, conditioner, lotion) but the rest is not. So be careful when taking that stuff and be clear on which items you have to pay for and which items you don't. There is a price list in this basket. There is also a mini fridge and a snack basket in the room. The price list ranges from a $4 kit-kat (small size) to a $5 soda. There are liquor bottles in there as well from GreyGoose to Johnny Walker Black Label, to wines, and even champagne. Again, check the prices on these items before you grab. If you hate the noise and prefer quiet either stay at another hotel or ask to be placed at the opposite end of the pool/Dragonfly Lounge area. It is quite noisy. Our room was the furthest away (but facing the pool's direction, we had a clear view of the pool area) and we heard the music crystal clear. It didn't bother us, but if you're the type it would bother, I wouldn't recommend staying here.
The Food. The food is great! I had brunch there and it was excellent! But be warned....four of us ate and only ordered 2 liquor drinks and our bill was $100...without the tip! I ordered a cheeseburger and 2 drinks for my husband one night (room service) and it was $30...without a tip. If you order room service, just order the food if you want a soda. It's $4 for a soda in the fridge, but $5-6 for the same soda on room service. The next morning we ate breakfast and it was just under $100 because we kept it at coffee and juice this time.
Valet. Be warned that if you park your vehicle there it is $7 a day or $20 overnight fee. So if you're staying for three nights, you are paying $60 upon check-out. This is whether or not you are a guest!
Dragonfly Lounge/Night Life. The night life is popping on Fridays and Saturday nights! They have a DJ and it's really cool and fun. If you are a guest, enter the club through the roped off area in the main lobby area. Show them your card and you're in. Otherwise, you will be waiting in a LONG line outside to get in where non-guests are, and trust me, there is a lot of people who want to get in this place! The Dragonfly Lounge area is outside and VERY small. They pack people in pretty tight, so be careful not to fall into the pool! There is one bar, but the bar is only 5 ft. long, so if you want a drink (as a guest) get your drinks inside. There are doormen outside each door to go inside and will stop everyone who does not have a room key. So it's not as crowded inside or noisy. Plus you can relax and socialize at the bar or at the tables. I noticed on Friday and Saturday night there were security guards on the 4th floor when I was going back to my room. I'm not sure if this is on every floor on those nights, but it makes you feel a little safer that random people aren't going to be walking through the hallways, hopefully. Hint: If you aren't 21 then don't stay here. We saw so many people guests and non-guests getting denied at the door because they weren't of age. And they were not shy about denying people. A lot of people were denied access. One girl made a scene because she was a guest and she couldn't get in.
All and all this is a pretty swanky hotel. Although we could have received an awesome and larger suite at another 5 star hotel for the same price. Is it worth the extra money? Not really, in my opinion. Like I said, you can get a lot more and better for the same price at another 5 Star hotel/resort. We feel a little like we wasted money for nothing. And trust me, we have stayed at some top of the line hotels/resorts and we do not mind spending more money for nicer amenities, etc.. But we were not that impressed with this hotel. I've received bigger, better, and nicer things for what we paid there.
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