We stayed at this property for 3 nights during August 05 and had no problems. I give it 3 stars because that is what it was, just average. The rate wasn’t that great but the rooms were nice and the location was FANTASTIC! You were pretty much were within walking distance of a lot of attractions and if you weren’t, there are 2 trolley stations very close.
We were picked up at the airport by the shuttle w/i 20 minutes of calling which was nice. It’s only about an 8-10 minute ride to the hotel. The downside of the shuttle was it started at 5am and we had to be at the airport before then so we had to pay for a cab. I didn't like that they would take us to the airport earlier in the shuttle so it ended up a $10 cab ride with tip.
We lucked out and got a huge corner room so space was not a problem at all. The bathrooms were fine and I didn’t have any problems with the shower (i.e. low pressure, cold).
They have a full breakfast that is included every morning which was very good and fast. The only problem is the place is packed during peak eating hours and a table is hard to find. They had a full spread of hot and cold foods.
There is also a manager’s reception everyday from 5:30-7:30 which was very good also. They had snacks and drinks. The section of alcohol was more then I have seen at most other hotels also. They had a beer, wine and some different liquor. This is also something that got packed but the line went fast.
I would say that the concierge was the worst thing about the trip. She was pretty useless. It seemed like the places she suggested were not even close to what we were asking for. At one point we asked for a sports bar and she must have been getting a kickback from this bar because she sent us to a bar that had sports on TV but wasn’t even close to a sports bar. She also told me the hotel bar was a sports bar so after that I didn't give her much credit. The people at the front desk were just as helpful as she was.
Since we were there during the summer the place was packed. The bellboy told me they were 90-100% booked during the summer. Sometime you had to stand there and wait 5 minutes for an elevator but there was a sign they were starting an elevator renovation if thats going to make a difference I dont know.
Overall it was an average stay. If someone asked would I stay there again I think I would if they had better rates but if not I think I would pick another hotel in the area.
hotel reviews