We stayed here because our daughter was attending a camp nearby. Perfect location. I spoke to the concierge almost every day for suggestions (Linda and Helen). I had a little communication problem regarding tickets for a show and Yordana (head of training) handled it with complete efficiency and followed up several times (even called me on her day off!). Facilities were well maintained and the place is busy with lots of traffic. Even the parking lots were being cleaned every day. Hotel is located near all the "Hollywood" sites and close to Santa Monica. We rented a car but shuttles and subway nearby (I didn't care for the public transport so we rented a vehicle). Thanks to Pamela also at the front desk! Great follow up!
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