My husband and I spent the nights of 12/6 and 12/7 "won" on Priceline in a double room on the 32nd floor of the north tower, room #3286.
The valet staff swooped upon us the moment we pulled in under the awning and responded in a helpful way when we explained that we wanted to self park ($21 -vs- $29 a night).
Check in took probably about 20 minutes. We checked in about 4pm and there was a bit of a line with only two front desk staff members on duty. The front desk staff was quick and friendly when we finally made our way to the front of the line and honored our request for a double room on a high floor. She gave us excellent instructions on where to park in the garage to have the easiest access to the north tower elevators.
The parking garage was easily accessed by our room key. The garage is set up a little differently than most garages and the parking spots are very narrow. The garage is littered with post missing chunks and holes in the walls at the front of the parking spaces where people have attempted to park in the tiny spaces. I guess I expected a little more comfort in my parking experience for the price that was paid.
Our room was spacious and very nicely decorated. The beds were pretty comfortable. We had many channel choices on the television. The bathroom was a comfortable size and offered typical hotel amenities including a blow dryer. There was a small rust spot in the tub, but everything was very clean.
There was one big problem with our room... we were never able to connect to the internet. On the first evening we were there we were able to access the web far enough to be offered three different internet packages ranging from $14.95 a day to $21.95. On two different devices we agreed to the lowest priced plan for two days and after a few minutes were never able to get online again in our room. We called the tech support number and followed all of the instructions given, but it did not work. We were given a code by the tech and took it to the front desk and they removed the charge with no problem.
The web is available in public areas of the hotel but it was super slow with lots of time outs. I walked all over the lobby area to try and find a better signal, but it was slow everywhere.
We ate breakfast in the restaurant the first morning and it was way overpriced! The food was okay, but $4 for a Coke.. seriously? We had two meals in the sports bar and both times we had a very good experience. The food is more reasonably priced there and pretty much everything we ate there was very tasty. The service in the sports bar was amazing!
I would stay here again of they resolved the connectivity issues.
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