Really want to give 4 stars but just can't for this past stay. First off the staff is really very friendly, front desk, valet, maid service, waiters and waitresses, Location is also great. Rooftop continental breakfast is great. So where is the problem? The price for this hotel has gone up quite a bit due to renovations that were definitely needed. The renovations though during my stay were not in working order. The rooms look nice with a few weird design flaws including new but already filthy carpet, strange and not attractive decals on the bedroom doors, and bad art-school type campy kitchen silkscreens on glass in the kitchen. I can get over that though. The real bummer was that the new cook top, air conditioning, and dishwasher were not in working order yet. I usually cook my own breakfast in the room and was not able to do this. hotel never used to have air conditioning so I was used to that but it would have been nice as it was a hot week in San Diego while I was there. Maids did the dishes for me. Thank you Maids! Problem, now I have to buy breakfast, tip the maids more, and pay for all these amenities at an average of $50 more per night without actually getting the amenities. There in lies the rub. Valet is also $15 dollars per night when it used to be free parking for guests. So overall, hotel has lost some of it's charm in the renovations and are not really able to justify the price hike with what I see going on. I know they are trying to become a time-share/hotel so if you want to listen to a speech/sales pitch I believe they give you vouchers for free food or coupons or such. May make it more worth it.
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