I stayed here for four nights in June 2012. I was attending a meeting at the Hyatt next door and this one of the nearest places to the Hyatt and inexpensive.
I am a vegetarian and usually carry some frozen food with me. I needed to microwave it. Now as per hotel staff on duty on most nights I cannot use the only microwave in the breakfast room. However on some days some very helpful and attentive staff at the front desk were available. So there you are.. if you are lucky you would get helpful staff otherwise you have had it.
The WiFi is also very poor in signal strength and I had to use the computer in the lobby for my internet access. However the computer's monitor had a focus problem and most text on it was kind of fuzzy. I wiped my eyeglasses and still they were fuzzy. I called a fellow guest nearby and he confirmed that the problem was indeed the monitor and not my eyes or the spectacles!
The location of course is great with Union station right across. The shuttle service is also very helpful to go around.
I feel this hotel has great promise if only the management decides to overhaul a few glaring deficiencies.
hotel reviews