Our experience at the Four Seasons Austin was nothing short of first class! Everything was clean and fresh in our room, and the view of Lady Bird lake is amazing! The grounds are immaculate and the staff is so friendly and willing to help. We called down to the front desk a few times to get additional toiletry items (razor etc...) and they were knocking at our door in 5 minutes each time! They do put a hold on your credit card at check-in (like most hotels) and it usually drops off shortly after check out, however the last time we stayed it took a little longer than normal. So we called the front desk and explained the scenario, and without hesitation they gave us a $150 credit to stay there again- that is customer service! I would recommend any couple stay there if you are ready for a romantic weekend! Perfect location, and amazing amenities. We will DEFINITELY be back!
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