Disappointing , compared to other Renaissance locations. This hotel is more like a good Courtyard, and for $230/ night, you can do a lot better in Charlotte.
My room had two burned out bulbs, the toilet ran all night, the restaurant is ordinary, but pricey, etc, etc. The only really bad thing they do is block all wireless broadband signals, so that you must use their service at $12.95/ night to check emails on your laptop.
The manager here should visit one of the Renaissance properties on the West Coast or the one in Boston, to see how an upscale location is supposed to work.
hotel reviews