This airline is unreliable and has ruined two days of our holiday with significant delays. Our flight from Lima to La Paz left 6 hours after the scheduled departure time. The last hour of this was spent on the plane sitting at the gate. They boarded us and did not leave for another hour. Then the return leg from La Paz to Cusco was also 4 hours late and we still do not have a departure time. 2 days ruined sitting in airports. There are no staff to provide updates and calls to the Peruvian call centre do not enlighten the situation. Basically they have no idea themselves when their planes will leave. This is an appalling airline to be avoided if at all possible. They do not care about the inconvenience caused and the impact it has on their customers. Unfortunately we have one more flight with this airline but have already started to investigate alternatives. Without exception the most unreliable airline I have encountered anywhere in the world.
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