Stayed 3 night at the Holiday Inn Golden Gateway and I must say that I was surprised with the hotel after reading some reviews. The hotel has a great location next to the cable car stop at California/Van Naess. Bought a 3 day Muni pass which includes all means of Muni transport in the city. The hotel offered at check-in quick and efficient service, and had prepared all the necessary information on communication and restaurants for the area. No need to feel lost. The area is a quieter area with almost non of the homeless people roaming around making you feel uncomfortable. This is indeed the city's biggest problem. The room was a good sized room on the 25th floor with an amazing view over the bay and the city. Taxis were always available. No need to wait. The rate the hotel offer is good compared to some other equivalent hotels in the area. If you need a "4 star" hotel with a good quiet location in San Francisco you should definitely consider the Holiday Inn Golden Gateway.
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