My wife and I stayed at the W for two nights last week. The hotel feels hip and the main registration floor had many of the aspects of a private club. The registration staff person was very efficient and friendly. The hotel is located in the heart of the theater district and is convenient to all of Midtown.
I found the room to be very well insulated from street noise, which can be a problem in NY. The bed was very comfortable and the linens were bordering on the luxurious. While the room is rather small, I didn't not feel cramped. It had a very modern, but comfortable feel.
Our big problem was the bathroom. There simply is no counter space and I became concerned that if I didn't position the glass I use for incidental medications perfectly, I would risk having it crash onto the floor. Everything about the bathroom was poorly designed. No place to hang used towels, a tiny basin, and no shelves or space for toiletries. I wound up using the top of the toilet as my primary space for bathroom stuff.
For a place as polished as the W, the bathroom felt like an irrelevant after-thought.
hotel reviews