This is the first review i have written about any trip i have ever taken but i was compelled to write after the stay i had at the W New york (lexington). I chose the hotel for its price and also its syle to celbrate my partners 30th birthday and I must admit we were not dissapointed.
After an initial confusion of booking with lastminute.com where upgrades were not availble I had email contact with the W support team (who were not helpful at all) but then spoke with Nicole at the hotel and she sorted everything out upon arrival. hotel is pricey but what do you expect for new york!!. Beds are awesome and after checking various websites about this "bed bug" scare I can honestly say our room had no such things infact my partner wants to purchase a W bed as they were that comfy.
Brollies and plugs given with no fuss. Reception, concierge, clearners and bar staff were all very welcoming - I dont know what people must do to have a bad stay here but our leisure experience was brilliant
Also very conveniently located on the green line with lexington 51st and 53rd stations very close indeed so saved us loads in cabs.
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