I had the pleasure of staying at the Hilton New York for March 24-28 - for a convention. I found all of the staff to be quite helpful. We had chosen to upgrade to the Executive Floors for the breakfast/appetizers, which worked out great. I'm guessing we were given an upgrade because our room was huge! (Rm 4213 - the size of two rooms! - bathroom same small size as normal - expected for NYC) Very helpful considering there were 4 of us in the room. We did hear the regular rooms were rather small, I just didn't get to see them - but I think that's pretty standard for NYC. Executive Lounge includes free wifi - a big savings considering the $15/day hotel charge (I think - so happy I didn't have to worry about it). There is a small learning curve on how/when to use your key card to access the executive floors. By the end, I determined it was only required outside of daytime (8a-5p) hours.
Convention wise - the staff did great as well. One session was full to overflowing and they quietly added chairs *during* so that more could sit.
The bellman gave me a great tip to the 53rd St Gourmet Deli across the street from the marketplace. It was great! Great prices, good food and many many choices - including a buffet and sushi.
We also found a great, very clean ice cream/yogurt shop called My Choice just down the street on 7th Ave and north of 54th.
Times Square and Broadway shows are a relatively easy walk. The subway is also easily accessible at 7th Ave & 53rd St.
hotel reviews