I am a Hilton Honors member for many reasons and people like Vanessa will keep me coming back. I got to the hotel around 4:00 (after having woken up in Los Angeles and ran 10 miles) - about half to San Diego, I realized my wallet with all credit cards and drivers license was with my running gear in Los Angeles.
When Vanessa checked me, I had no photo idea and $85.00 in cash. She was wonderful in suggesting I have my husband, who was still at home, fax my drivers license and credit card so I could my cash back.
She also suggested John's Incredible Pizza Company in National City as a great place to get the kids for kid friendly buffet, bummer cars, and arcades.. Wonderful suggestion and the kids had so much fun.
The great service and understanding I received at checklist and her working with me and helping me to not be stressed...
I look forward to my next visit...
Did I mention the mini cupcakes we were offered while we waited in line to check in and the green apples on the counter.
It made it easier for the kids to stop whining about not being at Doubletree for the chocolate chip cookies.
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