Never stay here if you want your privacy and belongs to be safe.
We went to lunch and came back to have been locked out of our room.
Someone had come into our room, packed all our clothes in a crumbled mess, and touched our clean underware to place our things into another room with duck tape on the windows, and no tub or upgrades, and already had another family checked into our nicer room without our knowledge or permission.
We felt completed disregarded and disrespected for having a discounted room rate.
We were only entitled to the worst room in house since they were sold out, and refered to some inkeepers law, saying they did it all the time.
We felt completely violated that they some stranger had handled all our new purchases, and clean clothes, and threw our shoes in bags with our night clothes.
Don't ever stay here!!!!!
It was a nightmare, and they talked down to us, and were rude and horrible!
The rooms are dirty, and moldy, and the shower had water above our ankles.
Don't let the new lobby fool you.
They are young and arogant, and completely unprofessional in their services.
I am horrified by the experience, and my handbag was still in the room with the new occupants enjoying our view and room.
If it is the last hotel in Chicago, go north, but don't stay in this scary place!
Just beware.
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