We booked 4 consecutive nights and 1 return night as we spent some time away from NYC.
I booked based on the generally good feedback I found on nthe net and the relative cheapness.
Our first room was on the top floor and right on the corner. there is a traffic lighted crossroads outside which was, as you would expect, very noisy. The room was extremely hot which meant we had to have the window open leading to mad levels of noise during the night. I spoke with the impersonal female receptionist (I'm not sure she's suited to this kind of work) who was more concerned about making excuses than trying to help. After approaching her for a 2nd time we were moved to a 1st level room that was bigger, cooler and less noisy. Unfortunately it was after staying here that I found what I think are bed bug bites on my arm, although as I was not sure I did'nt alert them to it.
For our, final, return night we were fortunate to get an upgrade although this was clearly done as a convenience to the hotel.
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