Honestly, I've never been much of a fan of car dealerships and pushy \"say what they think you want to hear\" car salesmen who work for commission. But I am a proud owner of my second Toyota, both Rav 4s so I had to put up with them. I bought my first Rav in 2001 from the Frank Lloyd Wright dealership (ugh- horrible experience with the manager on duty at the time of my first oil change and vowed never to return) and second from Scott Toyota on McDowell.\n\nI hate that Scott Toyota moved miles away, from McDowell to Mesa without my knowledge until I called to make an appointment for an oil change. Now I have to drive 16 miles roundtrip instead of six, but I can't change that so I deal with it. I used to have them shuttle me home while I waited, but now I have to sit and wait. FYI- There's a large outdoor mall within walking distance across the street, good for shopping and browsing to kill time.\n\nI like that Riverview Toyota supplies a TV, bottled water, coffee and snacks for refreshment while waiting. That, and my cell phone with Internet, help pass the time.\n\nAs far as service goes- my car is well taken care of whenever I bring it in. At least, I think and hope so.
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