Although we have been flying with Singapore Airlines for many years, and would never dream of going with any other airlines, this was the first time that we had spoilt ourselves by flying Business Class for our long-haul to Australia, so we were very eager to try out all the available facilities on offer. We were understandably very keen to make sure we got our money’s worth for the large increase in price for our flight.
In the past, using Economy, the waiting time of up to 3 hours after checking-in has been very uncomfortable and boring. Not so however, in the Business/First Class lounge at Heathrow, where everything is done to ensure the traveller’s comfort. The seats are plentiful, wide and comfortable, with privacy and seclusion the key for those who want their own space. The food and drinks on offer are wide-ranging and good quality, and of course unlimited, though there is a limit to how much breakfast you can consume immediately before boarding your flight, where you know you are going to be fed substantially.
The staff looking after the customers are in attendance everywhere, attending to your merest need. Drop an item of cutlery and they’ve caught it before it hits the ground. The toilets, a very important aspect before getting on your plane, are again plentiful and, as you would expect, immaculately clean.
The flight itself was everything we have come to expect from the world’s best airline, and if anything better still.
Singapore Airline at Heathrow passed all our tests; now we wait to see what standard of service the will offer us in the next airport we will be using.
airlines reviews