Stayed here 8/15-8/19, 2 adults, 2 kids in 1 bedroom suite. 2 free rewards nights and 2 nights AAA rate of $152/night.
LOCATION--15-30min drive from airport depending on traffic, $26.25 taxi flat rate. Centrally located to many locations and the PhillyPhlash Trolley stop was right out front.
FRONT DESK--Friendly, courteous. No problems.
ROOM-smaller than average for a residence inn. Full kitchen area, sofabed and king bed in bedroom. The bathroom was unbelievably TINY! The door just barely cleared the toilet. Vanity in the room had plenty of space. Bedding was nice. Walls must be thin since there were some noisy kids next door and it was really loud. Called front desk and they took care of it immediately (it was 3am!).
Had a view of city hall which was nice.
HOUSEKEEPING--left much to be desired. Never changed the linens even when asked. Didn't clean the toilets or sinks. Never left any toiletries. Every night we had to ask the front desk for something--linens for the sofa bed, pillow cases...
POOL--in the basement. Was very small, towels not replenished. Located next to laundry room which was reasonably priced--$1 for washer/dryer--30 min each. Soap dispensers available but no change machine.
FITNESS ROOM--next to pool, was being renovated.
GENERAL--Elevators were slow at times, breakfast was decent, they gave out snack boxes on the weekends for kids (had bowl of cereal, poptart and small juice box). Evenings Sun-Thurs they also served dinner.
Be careful of the doors--they slam shut and could easily cut off a small child's finger.
For the price, location and food, would stay here.
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