The staff in Mexico City are rude and unprofessional. I went to terminal 2 which is what my ticket said and waited for someone to check us in, finally at 830 they said no you go to terminal 3. I go over there and the lady said sorry your flight is already gone? I said it wasn’t supposed to leave until 915? She said you should of checked in, I told her I’ve been trying nobody will help me and my phone has no service here. She said to me not my problem you have to buy more tickets I asked to speak with a manager she sent Javier to me, he said nothing I can do you gotta buy more tickets or go to a different airline if you don’t like i. Which I ended up doing I went to American airline and thanks to them I got home.
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