We stayed at this hotel for approx 5 weeks so we got to know the staff very well.
Derek at reception was always very helpful obtaining the cheapest rate and this place and also when we wanted to book other hotels for the remainder of our trip in San Fran & LA. He always attended to any request we had, even purchasing cooking utensils and pots and pans at the hotels expense because we wanted to do our own cooking. If there was any minor maintenance problem it was fixed promptly by Ricardo. Sam the manager even helped us scan and forward documents back to Australia. The maid service was very good and they were extremely honest. I left money on the bed one day and it was still there when I returned that evening.
The hotel is ideally situated if you want to shop- Westfield Valley Fair and Santanna Row is only down the road and within walking distance.
This is an older style hotel but very clean, comfortable and cozy.
I would highly recommend this hotel. Derek made our stay very pleasant and I have nothing but praise for him.
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