Bengaluru to Paris via Bahrain. Extremely unprofessional, incompetent staff. They held my husband up at Bahrain Airport on Sept 14 2018 during our transfer to Paris without giving any reason. There were no immigration or travel document problem or even luggage security. They just held him without telling him any reason. After being held up for about 7 hours at Bahrain Airport, he was cleared to board the next flight to Paris that night. Again, no reason was given when we asked why he was held. We were treated like criminals. They did not show us any official communication mentioning any reason as to why were being held up. We lost an entire day of our trip because of this. I have filed multiple complaints, no adequate response from them. I even emailed their CCO, but got no satisfactory response. They wouldn't tell us the reason and wouldn't respond. Pathetic customer care service. Do not fly with this airline ever.
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