First off, let me say that I was in hotel management for ten years. This is a very well-run, guest service-oriented hotel. The staff is exceptional. Management is highly visible and attentive. The complimentary happy hour for Priority Club members is outstanding. Room service and the hotel restaurant also far exceeded my expectations.
It is an older property. Renovations to public areas and some room upgrades have been done (i.e. new mattresses & bedding). The guest baths are a bit dated--but extremely clean & well maintained.
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