We visit SF 3-4 times a year, staying at the MH most of the time. The last time we decided to stay at the other intercontinental hotel, and called to see if we could cancel the reservation. The front desk person said no problem since it's 48 hours ahead of time. We made another reservation at the other IC hotel. The MH later stated that if would have never cancelled the reservation. We paid for 2 rooms for the same night.
The service at this 3 star hotel is abysmal. The location is nice, but the rooms are small, and below average.
Will not stay there again.
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