My TalkTalk land line was completely dead (no dialing tone) at my home - no incoming or outgoing calls.
The TalkTalk team were very helpful and kept me informed about the at what they were going to do and the Openreach engineer who came to fix the problem was equally helpful. The line is now functioning properly again and was fixed within the 48 to 72hr window.
The sad thing is that the problem was avoidable. I now have TalkTalk Full Fiber Broadband delivered through CityFiber, unfortunately Open Reach also disconnected my land line when they stopped providing the internet connection.
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