I wanted to like this place, I really did, but the crappy service and the mediocre food made it hard for me to.\n\nI've passed this place numerous times and the outside alone already made me want to try the restaurant. I love how there's water flowing over the sign, it's so zen! I didn't really know much about the restaurant, other than it was some type of Asian fusion but always intended on trying it one day. The perfect opportunity came up when my BF's bday arrived. Not really knowing how busy this place gets, I made reservations two weeks in advance for a Thursday night. I let the receptionist know that I am celebrating my BF's bday and that we're first time diners.\n\nFast forward to my baby's birthday..\nI'm driving to the strip and my BF has no idea where i'm taking him for his surprise bday dinner. I pull into the Bellagio and we start walking towards Sensi. He is ecstatic and happy as hell because he's been bugging me to go to this restaurant for the longest time. I approach the hostess and checked in for our 8:00pm reservation. We were seated promptly along a narrow walkway at a big round table set for four. This table was placed in a very awkward area and I wasn't comfortable there. Also, because it was just my BF and I who were having dinner I don't understand why the hostess would seat us at such a big table. I immediately asked if we can be moved to a different one and she quickly blurted out that there were no other tables and walked away. I called over a man in a suit and asked him if he could please move us to a more suitable table set for two away from the narrow walk way; he gladly obliged.\n\nOn to dinner. We were greeted briefly by our waiter (forgot his name) and was asked what we would like to drink. He left after and came back asking us if we were ready to order. it was our first time here, mind you, and had no idea what this restaurant was about. Luckily, I took it upon myself and briefly browsed some yelps and learned that they offered a prefix menu. For some reason the waiter didn't feel the need to explain the concept of the restaurant or offer us the tasting menu. I asked about it, he pointed it out, and then he walked away. My BF and i decided to give the menu a try so that we could get a pretty good selection. We let the waiter know our choices and asked if we could decide on dessert after dinner. He took the menus and walked away. That was the extent of the service we received from him. This other guy, who was such a sweetheart, tended to us, checked up on us, filled our waters, changed our plates, gave us bread, etc. When dinner was over our waiter didn't even offer us dessert. I overheard him asking the same guy who's been taking care of us to present us with the menu. At this point i was extremely agitated because I noticed our waiter taking care of his other tables with great care and attentiveness. I can't imagine why he chose to neglect us; It wasn't a super busy night and his section was manageable. \n\nAnyway, I passed on desert (even though it was a part of our meals) because this waiter ruined my night. He brought out a complimentary birthday desert anyway for my BF. I tipped him a little less than 15%, although i really felt he deserved a big fat 0!!! Then I side tipped the server assistant some cash, since he's the one who took care of us.\nI was on my way out when the same man who moved us earlier asked how our dinner went. Boy did my BF and I give him our 2cents! We work in industry so I cant imagine how a place with a 4 star review on yelp have such shitty service!!!!\n\nThe food: It was ok. I had the chicken curry and i've had better. My BF had the halibut. It lacked flavor, needed more salt, and was overcooked. We had King crab roll which were too big and had too much tempura breading: not good! The one thing I really did enjoy, however, was the naan that they give along with the different sauces!! YUM!. \n\nOver all\n1.) service was a 0. I seriously think he discriminated on us based on age, which is a shame because i'm a damn good tipper!!\n2.) hostess was a 0. I don't see why you'd seat me at a big table, knowing it was a party for 2, and then tell me there's no where else to put us... considering I made a reservation 2 weeks in advance!!! Ridiculous!\n3.) Food was alright, i'd give it a 3, but i'm mostly basing this review on service. So my star rating dropped to a 2. I'd probably come back to try the other stuff because it seems like they have some interesting dishes. Just really disappointed with the whole experience the hostess and server gave us. The manager did apologize and gave us his business card urging us to come back. He advised us to contact him prior so that he can make arrangements to make up for the horrible experience we had on what was supposed to be a really special dinner; I thought that was a plus.
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