One of my worst hotel experiences and I paid $280 for the privilege. I commute into the city every day. Occasionally because of my schedule, I decide to stay overnight in the city to save time and stress. I booked a room via a third-party reservation service (no complaints). The hotel is described as a 1930’s building in an art deco design. It is, but I think the rooms have not been remodeled since then. Very strange room layouts and, as other have said, small rooms. Again, no real complaint. However, when I arrived in the room, the room seemed well maintained, but worn. OK. However, when I went to the bathroom and lifted the toilet seat, the toilet had not been flushed after a prior use – and I am not saying the water color was not clear. I called the front desk who sent a maintenance man to the room with a plunger. He flushed the toilet and asked, what my problem was since the toilet was working. I said that the room had obviously not been cleaned and could they send someone up to clean the room and the bathroom. His response, the cleaning staff was off duty. I asked to change rooms, but was told no rooms were available. I was grossed out from that point, did not sleep much that night and checked out early in the morning to return to my office. The only good thing I can say is that check-in and check-out was effortless, and the front desk did send someone to the room fairly quickly. I will never stay there again, and am telling everyone I know about my experience.
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