Business class flight seating was good. Very friendly service, even though English communication was limit. Flight attendants were on point and helpful. The nightmare started when I landed in XMN awaiting my transfer flight to BKK. Covid restrictions had the airport lounge closed down! The hotel service provide was 20 minutes away in a known covid positive area. The Official at the desk had limited skills and stated there is a risk my health code would change and I wouldn't be able to board my flight tomorrow, nothing he could do. No refunds for this situation. Very poor manners, ended staying on a bench outside of the airport ,after the airport it's self lock the doors around 2 am. BTW flight is scheduled for 9am, Flight times changed twice on day of departure. On the ground service and attitude was horrible. First time flying business class with this airline was a trip I wish I forget.
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