I was traveling on business to NYC and was able to get a very good rate at this hotel which, because of my frequent guest status, also provided free breakfast and free internet access. The hotel is located in a very busy area and the lobby is one level up from the ground level. There are people on the ground level who do vet who goes up the elevator but I'm sure non-guests do get to the lobby.
The lobby is a little dark but welcoming and the front desk staff was extremely friendly and helpful. I arrived a little early for the typical check-in time but the front desk clerk made a concerted effort to get me a room and I was able to check-in right away. This allowed me to get my luggage unpacked and freshen up before my mid-afternoon meeting at another hotel about 8 blocks away.
All the rooms in the hotel are suites so the place was spacious. I was able to store my soda in the mini-refrig (which should not be confused with the separate mini-frig that was also in the room that sells sodas and snacks and where you are charged the second you remove something). There was also a web bar, room safe and microwave in the room. The living area had a small sofa (very stiff cushions) and an armchair, along with a fairly large flat screen TV and a small desk area facing the window.
The window faced south towards Times Square and I was on the 36th floor. The lights of Broadway were shining and yet the room was quiet. At night the room darkening curtains kept the lights at bay for an undisturbed sleep. In fact, I generally don't like to be at the end of the hallway but by being on an end unit my bedroom was not next to any interior walls, which also helped to keep the bedroom quiet.
The wireless internet access worked fine and there was plenty of space on the coffee table and desk area for my papers and work supplies.
The adjacent bedroom had two double beds with a large assortment of pillows. I was able to find one that was just the right softness for a comfortable night's sleep. The room had enough lighting and was equipped with a furnished closet and chest of drawers. I also discovered that the upholstered chest contained extra pillows and blankets.
The bathroom had two entrances - one from the bedroom and one from the living area. It had double sinks and a tub/shower combo. It was clean and well stocked with towels and toiletries. The hot water pressure and temperature worked fine the next morning and I have to say this was one of the more comfortable places I'd been to in a while.
The breakfast buffet is located on the 5th floor in Ginger's restaurant and was fine for something I wasn't paying for. The service was excellent inside the restaurant as well. The bell stand was efficient and quickly retrieved my bags at the end of the day when I checked out.
I would definitely recommend this place to anyone who wants to be within easy walking distance of Times Square and the Theatre district in NYC.
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