I come to Chi a few times a year to visit my daughter. I thought I should try this hotel since it's a brand name. What a mistake. I hate this hotel. Location isn't great, rates aren't great, and I can't even get CBS channel 2 to come in without static. What century is this hotel in? The property is too big, too commercial, and charges for wifi. No upside to staying here.
If you put your own food in their minibar, you get charged $25.
Don't even know what floor the gym is on, and there's no info to tell me.
This place is a factory. Go to a smaller hotel. I like Klimpton Monaco and regret I didn't rebook there. Won't make that mistake twice.
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