First impression: loads of people hanging round fron door smoking. No concierge. Lobby was dark and dingy. It only has a tiny seating area that resembles a waiting room, a check-in desk and some drinks & snacks on sale. The staff were polite but did not offer any advice on the facilities or lack of facilities.
On the plus side the hotel has free wifi, free buffet breakfast and is centrally located.
HOWEVER, the wifi signal drops frequently, the buffet breakfast was mainly plastic plates and cutlery, with very little appealing food. I had toast! Note - although the location is 'central' - as a lone female on business in the area I was not comfortable alone in the evenings around the hotel as there are so many 'bums' around. There is no doorman like other hotels around so you do worry about security in the hotel too.
My room was spacious though the bathroom area was too cramped and lacked quality. Overall the room was clean though the decor was dated and shabby, and the room was overdue a 'deep clean' (There was a lot of dust in not so easy to reach places and around carpet edges, staining on curtains next to wash basin, etc). The fridge in the kitchen area was noisy and disturbed sleep at times.
NOTE - there is no restaurant in this hotel: not aware of this on my first night with jet lag I ordered room service. It was delivered by a bloke in jeans/t-shirt/cap (no hotel uniform??) and it was in a brown carrier bag, along with instructions on how to heat in the microwave.
I just wanted a decent snack...not DIY.
Noise insulation is not great - noisy traffic outside disturbs sleep.
This was my first time staying in a Residence Inn - booked by my work's travel team as usual hotel was full. I have stayed in many Marriotts and knew that Residence was a downmarket version but had not expected it to be so lacking in basic hotel amenities such as a restaurant or a safe in the bedroom.
It is not as cheap as you'd expect for such basic accommodation.
This place is fine if you want a place with your own in-room kitchen centrally located and nothing more.
I will be avoiding in future.
hotel reviews