the RUDEST front desk ever,I had a lengthy stay 5 nights at this hotel. The front desk was rude and unprofessional from the moment of check in.If I hadnt booked thru a prepayment discount program I would have checked out. It got progressively worse,culminating with my final night.Seems like this hotel is use to dealing with renting rooms for 1 night for partyers...On our final night we had to complain 10 times no joke,on the two rooms down the hall screaming running room to room etc.This became so bad after trying at least 8 times to get security to deal with it We had to threaten to call the Dallas Police.
Upon checkout the foloowing morning the front desk acted like they had no knowlege of it,I had to insist that I would not pay for that night since obviously I got no sleep.
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