We liked this hotel! We stayed here for two nights and made use of the pool, restaurant and bar during our stay. It was easy to find and check-in was smooth.
The pool area was perhaps a little dated but it did provide a welcome relief from the (so we were told) exceptional heat for the time of year.
All staff members we encountered were polite and helpful increasing our overall opinion of the hotel.
If you use the lifts behind the reception desk try to use the ones on your left as you leave reception because they have a glass rear and you can see downtown Memphis.
The room was large enough and we had a view of the pyramid and river which were both good and the roof of the convention centre which was not so good!
Downtown was easily walkable but the tram stops outside the hotel if you'd rather not walk. We walked back to the hotel at about 11.15pm and weren't entirely comfortable en-route but that may be because we're not used to big cities at night.
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