If I could put 0 I would!!
I have a Samsung z3 flip which I have now been unable to use since April! I took the phone into store and was advised the screen will have issues because they are so new there will be a lot of teething issues with the screen. I was then advised to send the phone away.
I was advised to send the phone away in the original box. When they sent my phone back to me they returned it with out the original box and with a scratch / crack on the rear screen!!! They also put the screen issue down to water damage and voided the warranty even though I have not had the phone near water and I know a number of people who have had the same issue yet got there phone replaced - makes no sense
After a number of calls and emails vodafone are still refusing to help! Worse customer service ever!!!! Once my contract is up I will be leaving Vodafone!!
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