Stayed at the Magic Castle June 23 - 26, 2006 in room 113. This hotel is a real mixed bag. Great location in the heart of Hollywood. But a bathroom that is in desperate need of renovation. Helpful, friendly staff that is really attempting to keep an older facility going. But an incredibly uncomfortable and droopy sofa bed that was cruel and unusual punishment for our teenage sons. Unexpected extras like free DVD loans and juice in a champagne glass on check in, but they couldn't find a remote for our TV.
But our big complaint was the bathroom and not the fact that the bathtub was so old that the porcelain was worn off. Our issue was the toilet. There was a large plunger strategically placed next to the toilet that I had to use at least four times during our stay. We complained and the maintenance team came the next day. When we returned that evening, the toilet wouldn't flush at all - they had broken the chain and left. Another call and the team returned and within the hour, we could flush. Sort of. The saga continued but I won't dwell on the details other than to say that one time we lost the battle resulting in an unpleasant overflow.
The staff took $50 off our bill but that's not enough for us to take the plunge again at the Magic Castle.
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