I have travelled for business for the past 30 years and the first time I stayed here was last year and was disappointed with the annoying older gentleman at the front desk. I was first trying to check-in because I needed to get ready for a business meeting but he kept making making small talk which was very annoying. Then upon check-out he insisted that I use a particular car service, that turned out to be a nightmare in itself!
Just recently I could not get in anywhere else so I had to book there again once again the older gentleman was annoying(shouldn't he retire already) but thank god for the afternoon staff, they were pleasant but not overly talkative! The hotel is lovely and a great location but until (hopefully) he retires in the next year I won't be back!
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