Reservations made on hotel website 3 weeks prior to stay. At check in - told I could not have 2 double beds for myself and friend that all they had was a king. I said that was not acceptable and we were told we would have to wait (2+ hours) for room. Tried to charge $30. more per day but I had printed confirmation so that was changed from 599 to 569 for Thurs and 499 to 469 for Friday and also Sat night. Finally got to room and it was not the quality of room for the rates charged. When I complained to the manager I was told I did not qualify for a discount because I made the reservation online (at their website) and she could not do anything about the situation. Note: Do not make reservations on line. The Priority Club amounted to a key to the gym which I never used. The furniture had a drawer front removed with a room safe stuck inside and the refrigerator had been removed. The carpet was dirty. The employees of the hotel were great - very courteous and helpful. The food was ok. I stayed here 5 years ago and enjoyed because the hotel was convenient but this time it was the pits. Very expensive for the low quality rooms and amenities. I do not recommend this hotel unless major improvements are made.
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