Wireless Internet did not work, was re-booted once by engineering but after 15 minutes the speeds were slower than dial-up. Also, hair dryer was broken and it took 30 minutes for guest services to respond. When I complained at check-out, hotel staff completely unconcerned and refused to waive $9.95/daily wireless Internet charges. Other guests were visibly upset about the lack of hot water on the day previous to my check-in.
Overall, I have received better service at less expensive hotels.
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