This is a tour group hotel, and it looks like it. It is so run down it's depressing. Unless you are with a tour group that gets their rooms here at a deeply discounted rate, I would not waste my money staying here. You will be disappointed and regret it. I can tell you the room we stayed in had no written material in the room whatsoever, no hotel directory, no phone information card, no hotel stationery or note pads - no pens - nothing! A picture was missing from the wall with only the screws showing, and the lamp by one of the beds was broken. All of the cords by the desk were disconnected and we had to move the desk away from the wall to reconnect everything - lamp, phone, coffee maker, ethernet connection. Also, no wifi - do don't bother bringing your computer unless you don't mind being tethered by a very short ethernet cord at the desk - by the way, which only works some of the time. The closets are only a postage stamp, and hold maybe two days worth of clothes for one person (the safe and ironing board are also in the closet taking space). The bathroom is so small you can barely move around, and the water ran continually and was never fixed, even though we pointed it out to housekeeping and maintenance. The air conditioning does not work properly either, and we were so cold we finally had to turn it off - by the way, it turns back on automatically, so you have to keep turning it off. This hotel is not up to Starwood standards by any means, and they should remove it from their offerings of hotel in Manhattan NYC. Oh, and there's no room service, either, as the one restaruant in the hotel is closed except for breakfast only until 11 AM.
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