As soon as me and my girlfriends walked, I thought \"Beautiful,\" loving it already. However, the service was horrible and we will never stay here ever again. Where do I start..?? The registration desk was not organized at all and very small. And it was in the middle of no where We expected the room to be bigger. It was nice, but expected much bigger, especially for what we paid for. Room service took forever. My girlfriend and I ordered a salad and Dumplings @ 3am. They told me over the phone that it was only going to take 30 to 40min. It took 60min and I was really upset. I mean if it was going to take that long, we would have just not ordered and went to sleep. When the food finally came, we of course gave the nice gentlemen our money, but needed change. He said that it was going to take 10min for him to come back with some change. Guess how long it actually took? Almost 1 hour. Jezz, again the nice man should have told us how long it was going to take. I called In Room-Dining twice and they promised that it's on it's way. The last time I called, they finally told me the truth about how my change will not get to my room shortly. They said they will quietly put it under the door. Basically, my girlfriend and I waited a total of 2 hours for our food and my stupid change. Finally, going to bed @ 5am in the morning with the rest of the girls. We get a suprise @ the door, it was security. The said that we were getting numerous complaints. They asked how many of us were actually staying in our room. Me being realistically, I told them 4 and they told me that 2 of us had to leave. OMG! It was 5 in the moring, they couldn't wait until noon to kick us out??!!Good thing my sisters friend's boyfriend was staying @ Planet Hollywood so the two of my girls left and stayed there. We are were so not ecstatic with the drama. We decided that morning, 5am to check out later that afternoon and plan on staying @ Palazoo (beautiful hotel btw and wonderful service). We were not going to pay another night and risk of getting kicked out.\nThe next morning, the housekeeper opened our damn door w/o knocking. We did have a \"Do not Disturb\" sign up. So brainless I guess. We have stayed @ Ceasers, @ the Venetian, Planet Hollywood, and experienced much better service there. We will never come back to Encore.
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