Terrible service with zero customer care. Our Internet has been on off for the last 3-4 weeks and no sign of fixing. Every time we phone customer care we are told lies after lies with false promises of problem being fixed. Don't bother responding Virgin ignore as always. There's your proof of 0 customer care. Typical script response round in circles from Virgin below. Fault since the 8th contacted already numerous times and always told lies from customer service. Unreliable pathetic service.
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