I stayed at the this hotel for eight days and was really looking forward to it. The room was an OK size and the bed was comfortable but everything was a bit dated and tired and needed to be upgraded. The ensuite is small and hygiene is lacking. A number of things were not working and in the end they gave us vouchers for free drink and meal in the restaurant to try to make amends.
On that note the customer service was good, they were responsive and did attempt to make things better.
The restaurant and bar are on the top floor so you get a great view overlooking Austin but that is where the enjoyment ends. The service is average and the food, while well presented, is also average in taste.
The location is great as you are within walking distance of the city with a range of bars, eating places and the shops.
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