Worst, non-courteous, non-accommodating staff with merely any respect for anyone's time or schedule. Initially the airlines changed the travel date during the onwards journey without any notice or anything and did not have any provision to cancel the flight except for making a call to the customer care and being on hold for hours. During the return journey which was supposed to be a direct flight of 2 hours 30 minutes they changed it to a flight with layover at Bengaluru of around 3 hours 30 minutes. Which upon arriving to Bengaluru they were informed that their flight has again be rescheduled and the wait period changed from 3 hours to 8 hours. So, in all initially a ticket was booked with a journey duration of 2 hours 30 minutes has now become a journey which would take more than 8 hours. I wish I had an option to give 0 stars. No cooperative. Non-accommodating staff
airlines reviews