During a recent stay at this hotel, I received a newly refurbished room in Tower 3. While it sounded good to me on the outside, once I entered the room, it wasn't as good as I expected. While the furnishings and the overall room were nice and new, it was a very small room, especially for a highly rated downtown hotel. The style of the room reminded me very much of the type of hotel room you would see in Asia or Japan. There was barely enough room to walk around and the bathroom was extremely small. In the bathroom, there was no room to put any of your toiletries and I needed to keep them outside of the room all the time. In addition, the lighting in the room and bathroom was limited. In the bathroom, there was one light behind the mirror and one in the shower. if you wanted to look at someting close on your face, you were pretty much out of luck.
The breakfast available at the hotel was good, but definitely not worth the $30 plus cost. Parking is over $50 per day, so be prepared. If you are looking for breakfast that is good and much less expensive, you can go around the corner to Cafe Mason.
On the good side, the room was very clean and the selection of channels on the TV were very good.
On the subject of the TV, I was told at check-in that by default, they are no longer providing paper bills at checkout and will send you your bill via email once you check-out via the TV. Well I tried to do that and it would not take me to the screen to confirm check-out no matter what I did. I ended up checking out at the front desk anyway.
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