I am a frequent customer at Tropical Smoothie not only for their amazing smoothies but because they support Camp Sunshine in Maine where I have been many times when my child was battling cancer. However, this Sunday I was so disappointed in the three flat bread sandwiches I received. I ordered 2 steak tzaziki flat breads and one chicken chipolte flat bread. Unfortunately, the steak flat breads where loaded with purple onions. Overwhelmingly loaded!! The steak was chewy and at times I could not manage to swallow the steak due to it's texture. My boyfriend had the same complaints with his steak tzaziki flat bread. The chicken flat bread was absent the chicken!! \n\nWe took our order home so we didn't have the luxury of resolving this issue immediately. However, I did call and spoke to a young lady (Bianca) who was very pleasant and insisted that only one tablespoon of onions is used in each flat bread and I insisted that there was definitely more than one tablespoon. She than proceeded to tell me that next time I should order it without onions... Really???? I enjoy steak with onions but not onions with steak! \n\nMy smoothies were on point... As usual. However, the flat breads were beyond edible. I thinkTropical Smoothie should stick with what they know &/ provide better training in sandwich making and customer complaints.
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