As long time patrons of Holiday inn it saddens me to write this review, but i must war all.we reserved a suite for 6 people. upon arrival late at night after a full day of travel our suite had 2 bath towels, 4 washcloths and 2 hand towels. we notified front desk and due to the time (which we understood ) only 2 more bath towels and a bath mat could be had. next morning before leaving for the day (at Lackland Airforce base) we spoke w/ front desk once again , and were assured towels would be there when we returned. After a full day on base in the hot sun we (6 people) came back to 1 bath towel and a bath mat. we were then given damp towels that were not dried yet. I could go on day by day for the entire trip( 4 days) but nothing changed. This is my 2nd bad experience w/ this chain. Please beware.
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