I checked in and was disapointed with the room, It was dull and dreary.
I tried to change rooms, but all 1,700 rooms fully booked, I was told this.
I dont think so. Bath was filthy, had to run tap for 10mins before hot water
came to shower.
A mouse was running along the floor and we took 2hours trying to catch it.
It then ran into the connecting room, so someone else was chasing this mouse. Spoke to the cleaning supervisor and she said that they would investigate, heard nothing more. It is probaly still going from room to room.
The hotel is in a great location. The amount of people in the lobby each day is amazing. The hotel needs a good facelift, and extra staff on check in days as queue's very long.
I stayed on the 3rd floor, but the lift made journeys to all floors which I had to take - unwillingly. before it returned to the lobby. These other rooms could be ok.
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