On the positive side, it is clean, modern, with a nice bar area, conference center, and even a food court attached. There are, however, several glitches in their service. First, their website does not tell you that street parking is next to impossible, so you have to use their self-parking and valet parking ($14 and $23 a day). Second, the wi-fe available does not mean it is free: they charge $10 a day for it (virtually no hotel in Europe does this nowadays ---- very backward). Third, some rooms have and some do not have safety deposit boxes, and they won't tell you in advance if you don't ask. The boxes available at the reception are too small, I was told, to accommodate my small bag. Third, they list a corner king room as if it were something special, whereas in fact it is a ridiculously and uncomfortably planned room, with extremely uncomfortable bathroom too. The bed, I am not sure why, was very uncomfortable too. I think there was some kind of padding under the sheets. Maybe their other rooms are equally uncomfortable, I don't know. But the relative position of a corner room with respect to neighboring rooms is such that when they open their door you think it is right by your bed site. If they talk when entering or existing, it is like they talk to you: paper thin partitions they call walls do not provide any soundproofing. I have to commend them for the low-level A/C noise, which is often a problem in US hotels. They have old fashioned phones in the rooms with buttons for desktop, consierge, etc., but if you press the concierge button a seen voice tells you: you called emergency, dial zero. The TV remote was very difficult to handle: it took quite some time and effort to make it switch the TV off. And there is no way to show the channels' programming. People who really want to spend some time watching TV will find this annoying.
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