The staff (once I actually spoke with a real person) are nice and very friendly. The problem is their \"centralized scheduling\" and 10+ minute hold times (don't really know how long because the 10-min mark is time for me to give up as my time is just as valuable as theirs). Several times trying to get through I was just left on hold before giving up. I finally tried setting an appointment on their website. Their autobot called the next day and put me on hold yet again. I hung up. Finally a real person called at 8pm (yes, pm) to schedule an appointment - all inconvenient times, of course. So, I won't bother this year with the mammogram unless there's another imaging center out there that my insurance will take. Or I'll wait for the lil mobile deal to show up the office and I'll walk in there. They won't put me on hold.
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