So I cracked my iPhone 4 and called Verizon (who I pay an insurance fee to each month) and they told me to try Apple first. I did and after a short wait the young guy asked me how it broke, how high up it was when it fell (in my hand or off of a building?) and I said it was in my hand. He clicked around on his device a bit and said \"normally we'd charge you $165 but i'll help you out today\" and gave me a free brand new iPhone 4. Plus Grant Hill (Suns player) was in there at the same time. good service!!!
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