I am a gold passport member, have not stayed at Hyatts for a while now I remember why. What do you get for being a gold passport member besides points. At least Omni gives some nice perks to its Select Guest members.
First of all this not a regency hotel, it is average. Room is ok ,(I have seen Courtyards, cleaner and more confortable) chairs both had stains on them and the A/C when I checked in was 59 degrees and attempts to turn in up, did nothing, even though it eventually said 72, I froze for 3 days. Called front desk and they said someone who check it out. Remember the special on hotel glassware, well the glasses had lip prints on them ( I travel with my own for this very reason.),One day who was not even cleaned.
I was placed in the annex after asking for a room on a low floor (4th) close to elevator( room was 1/2 way to GA). I swear there were bugs in the room I woke up with several bites on arms and legs. Of course I was told someone would check it. I was in meetings all day so I have no idea with this was done or not. When I called front desk no one could tell my anything.
Breakfest was nothing to get excited about, but the server ,Jance was nice and sweet. Front desk staff was nice also, but just could not accomadate. I will be staying at the omni my next trip.
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