First, the positive: This property is in a good location and the rooms are nice despite showing signs of age.
Unfortunately our stay was marred by the very disappointing service. This hotel operates more like a roadside motel chain than a four star property.
It took six hours, one reception visit and three phone calls to a reluctant front desk to get a spare set of sheets and pillows for the sofa roll-out (they ran out of double bedrooms by the time we checked-in).
Then there was the fire alarm, and subsequently getting locked out of our room. With barely an apology. the good times.
To top this off, we were double charged for our stay. fortunately we spotted this on our CC statement, I had to take time to call accounting to clear this up ("opps, it looks like we charged the wrong credit card").
should have stuck with the Hilton.
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