Complaint
Dear Madam/Sir
I request that the sum of £120.00 is refunded to my account immediately and any care plan (which I'm not even aware of) is cancelled. I'll also be contacting my bank as you are not authorised to take money from my account.
3 payments have been taken:
04/06/20 £40.00
04/06/19 £40.00
04/06/18 £40.00
Looking on trust pilot several other people are experiencing the same and describing this as fraud. I will persue this further if not dealt with promptly.
I've just tried to call, I've now been on the phone for hours and I've been unable to get this resolved. I'm now speaking with Halifax disputes team & you have been blocked from taking any more money from my account.
I'll look forward to hearing from you shortly.
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