The room was originally reserved for a king bed. Two months prior to our stay we were "supposedly switched" to a double bed room. Upon our arrival, we were ushered to a room with a king bed. We brought this to the manager's attention because they had said it was switched. They were booked for the weekend and could not get us another room. So...we asked for a rollout bed, which we received and was told by an employee that the $25 fee was waived. As we were checking out, we noticed the $25 fee was indeed on our bill and the manager nicely removed it. Everything was great considering the room and bathroom but there seems to be an issue of poor communication or lack of communication with management and employees. Perhaps they were just busy that weekend. Also, while we were waiting on our vehicle from valet, disgruntled employees were arguing with each other outside in front of guests. It got pretty heated and I felt like valet should have properly trained their employees to avoid situations like this. It doesn't leave a good impression. I understand there are problems at every job, but please use discretion in these matters. Also....make it a point to check your vehicle inside and out before giving to valet....just to make sure when you leave, your vehicle is how you left it inside and out.
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