Unfortunately I haven't gotten a chance to be in the hotel yet. I had made a reservation for my anniversary but had mixed up the dates. After calling and fixing the issue I didn't worry about it when they charged my card. I assumed they just took payment ahead of time. I only found out they had charged for a no show after calling to add a day to the reservation. After calling 4-5 times I still have not gotten a solid response. Very upsetting
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