I had booked a Penhouse Jr. Suite for my birthday and I had thought all the ones that were on the penthouse floor had balconies. Well most of them do but mine! I called Jet Luxury & they were nice about it but they had said they didn't have another Penthouse suite w/ a balcony. I was so disappointed. That was one of the reasons why I booked the room. So what is the difference booking a Penthouse Jr. Suite room if there is no difference in a regular one? Absolutely nothing I tell you! The Penthouse name means nothing! \n\nThe service at the Signature seems to vary from day to evening. We arrived around 5pm and the check in girl at tower two was rude & the check out lady in the a.m. was really nice. The valets were nicer in the day as well. We had been at the Signature for three days & both the security guard at the gate & valet rudely asked us where our pass was even after I showed them my room card with room number pamphlet, why would I have a room key if I wasn't staying there? Apparantly, they forget to give me a weekend parking pass when I checked in, probably was the rude check in girl that didn't give one to me.\n\nAnd Tower three is so far from the strip. The best way to go if you are going to walk to the strip is to walk from Tower three out on to the street and walk across to Planet Hollywood Westgate and walk through the valet parking and into their lobby to the Miracle Mile Shops and then onto the strip. Yeah that's the closest walk to the strip... Lol\n\nThe pool wasn't crowded and the service out on the pool was good. I wanted to go to the lazy pool at the MGM but it was closed till next week. Dissappointed no. 2!\n\nI would probably book with Jet again but I hope they would be a little bit more detailed in describing their rooms.
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