We arrived just after the formula one race, a new event for the city of Austin. The hotel is just one of many in this neighborhood any one of which might have been a better choice. This hotel is dated and needs some TLC. The staff were great, friendly and helpful and going the extra mile but it has ts faults. Our room was typical, just enough space to move around freely but not very well arranged. Since we were going to stay for two weeks I rearranged the furniture to better suit my needs and it worked very well. My biggest complaint was the lack of hot water. We had the knob all the way to hot and most times when we used it the water was just luke warm sometimes going to downright cool. I complained twice and the management said they would have maintenance look at it but I suspect the temperature setting on the thermostat was just set too low in order to save money on heating costs. It never changed as far as I could tell.
The bathroom door had been wet by shower spray so much that the wood had peeled off exposing the inner core. The robe hook had also been pulled off and never replaced.
The room also had few electrical outlets necessitating a trip to the hardware store for a power strip. The wireless connection was very slow and the ethernet connection not much better. It took several hours to download updates for my GPS.
Breakfast bar was pretty good with typical fare including waffle maker. No complaints there.
Hotel was not very clean but seemed to be free of insects. Did see a small lizard on the wall near the front desk. Not uncommon in Texas or southwest for that matter. Noise from I-35 infiltrated room because of ill fitting patio doors which are in every room. They lead to very small balcony which is totally useless.
Would I stay here again? NO!
hotel reviews