Dublin to Paris. Flight cancelled because of the general strike in France. They sent me a link which did not work. Finally had to send a message through Facebook and their website and was told I had to wait 2-4 weeks to get my money back. In the meantime I had to book another flight with Air France (more expensive) but at least their service was great. As though this was not enough I received an email inviting me to check in for the cancelled flight and the next day an e mail as to what to do in Paris. After cancelling the flight they should at least take care not to send these annoying messages. This is an airline I will avoid from now on.
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