We had a lovely 4-day stay at the W, thanks in large part to the exemplary customer service provided by TK Karadzovski and Eden Bernal. Both went above and beyond to ensure that out stay at the hotel was enjoyable, and that our activities throughout the city - meals, architecture tours, museum visits, baseball games - were pefectly planned. We loved the location and would definitely stay again thanks to TK, Eden and the rest of the amazing staff.
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