Fortunately, the hotel was not as bad as some of the other reviews. My family and I stayed at this hotel during the peak period for the graduates of University of Maryland. As such, there were certain issues but it was rectified by the staff quickly. First you should note that there are two towers, north and south tower. The north tower is where you check in and if you are accessing the lounge, you would want to stay in this tower. One excellent feature is the lounge is open 24/7, so my family was able to hang out there late at night. It shows that the hotel has not been renovated for awhile, but the beds were comfortable. The hotel is not in a very safe neighbourhood, as such, it would be nice to upgrade the elevators so that guests require accessing their card to get to their rooms at night. It was difficult to get a taxi at this hotel. If I were to return to Baltimore, I would most likely stay at the Sheraton Inner Harbour instead.
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