My husband and I were visiting Chicago for the first time and not sure where to stay...based on previous reviews we chose the Sheraton. Super convenient location-walking distance to all the major downtown attractions. Lobby was always bustling; staff was very friendly. Room was your average hotel room-we had a corner room on the 22nd floor. It was refreshing waking up in the morning and looking out on to the river. Room was clean, bed was comfortable. Coffee maker in the room was a nice touch!
Declined housekeeping and were given $5 vouchers for use at the hotel or for SPG points.
One thing we took notice with was the leftover room service trays would sit out in the hall for longer than needed to be before they were picked up.
Would recommend and would visit again.
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