The good:
Can't beat the location. We hardly used the car at all while stay at this hotel. Everything we wanted was in a few short blocks. The staff seemed friendly and responsive while you're paying them. Comfortable bedding and the room seemed clean. Internet was actually free!
The bad:
- Signage is terrible. We drove around the block at least twice before we found the entrance. You basically just have to pull up next the the building and park for valet. They could really work on their information for people new to the area, which I assume is everyone. Also the elevators seem confusing unless you notice the tiny little sign indicating that these elevator doors are for show and the real ones are back behind the wall.
- Don't eat here unless you have a deal on the restaurant. No one seemed very alert in the restaurant, very touristy feel, and service was awful. A waiter at one point trying to force out communication, asked us what we thought of the hotel only to immediately dart away before we could give an answer. The food tasted ok, but I imagine the "kitchen" being a room with sink, freezer, and microwave.
- Noisy rooms. The rooms and hallway are all hard surface floors which makes them look nice, but in the morning you hear everything. Walking in the hallway, slamming doors, housekeeping carts, and etc. just echo right in. If you want a quiet morning bring ear plugs. One tip I found was to turn the internal thermostat fan to ON. The fan noise at least drowned out most of the floor noise and I was able to sleep better the second morning.
The ugly:
Don't forget something in your room when you check out or it's gone forever. I left a pair of custom sunglasses on accident in the room which ruined the rest of my trip home because I was very upset about it. It took more than 3 calls to the hotel to give any kind of response which was they were not found. I'm sure they now belong to a staff member's kid. I was very disappointed by this. Once you are gone, they really don't care.
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