NIce hotel in a great location. Very clean and comfortable room/beds. The size of the room was the same as any typical hotel room in any other city in US. Charge for internet is outrageous. We left our laptops at home after reading on TripAdvisor that they charge $17.99 + tax a day for internet access. We used our smartphones instead whenever we needed to get on the internet. Our kids are going to NYC in a couple of weeks and will not stay at this Marriott strictly because of the internet charge.
We stayed on the 4th floor and it was very quiet in the room itself. The bathroom walls are rather thin, could hear a family talking every time I was in it. The door to the bathroom wouldn't open fully, bumped into toilet. Toilet was a few inches from tub! But, not a deal breaker since the hotel was fine otherwise.
Whenever we checked into the hotel, the clerk told us we would not be able to have the room we paid for (with double beds) since we made our reservation through Hotels.com instead of Marriott. I actually spent a couple of weeks researching online and calling NYC hotels trying to find a room with double beds in our price range. She was telling us we would have to take a room with a king size bed. I could have booked a king room at a nicer hotel for much less than we had paid for what we needed (2 doubles) at this hotel. Whenever we balked over not getting what we paid for, she called her manager and decided we could have a double room after all. Really was irritating that our check-in wasn't seamless like it should have been. On a positive note, we were able to check-in at 2:00 pm.
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