Noise thru out the night kept waking us up from an ice machine or someone working on the plumbing. NO WATER in the morning for our shower. When we called the front desk they said the only thing they could do was move us to another room. We told them that we would not have enough time to repack and move since we were now running behind to catch our flight. When we got to the front desk to check we never heard that they were sorry but only that they tried to rectify the problem by moving us. When I asked to speak to a manager I was told that he was not availible but I could call him later. On our return back from our trip to retrieve our car it took 3 calls to the hotel to get them to send the shuttle for us. We waited for 45 minutes in the cold for the shuttle and when the shuttle arrived the driver did not help us with our 5 bags.
hotel reviews