And did you know that they made it to Condé Nast Traveler Hot list 2007 – easy!
When I stay in hotels I look for uniqueness and details – an experience I’d like to bring back home and share with others. All hotels have great everything - beds, lighting, bathtubs etc. only thing that differentiates hotel properties is their choice of quality products and level of delivering the service. Congratulations on Exceptional job Pan Pacific! (Yes, I meant it with capital E, this is not a typo).
When I walked in hotel few things came in mind – good taste, class and hospitable atmosphere. From luxurious flower arrangements to first class beautiful art.
Room:
I’ve attached a picture - bedside clock that raised memories. My grandparents have similar clock. How can a clock bring back so many memories? I called my grandma next morning to say how much I miss her and my family.
I get about 6-7 hours of sleep a night. That’s plenty for me. Do you ever feel like you need a vacation where you can just get away and shut all surroundings off? Get rest, comfort and peace - You have arrived. Sheets are so soft and mattress is like sleeping on a cloud. I slept 12 hours.
Ladies – leave your magnifying mirrors home…they have what we need…a magnifying/adjustable mirror! No extending across the counter anymore. It’s an absolute must to have in bathroom. My lashes looked extra luscious that night.
Service is the second part of my evaluations – I asked for slippers and ice for my beverage – it was all delivered to my guestroom with enthusiastic smile and greeting. IN timely manner.
Stage three. Individuals who deliver the service. Any associate I came in contact with – you get welcoming and warm feel from them. And that’s all that mattered – having the right heart and mannerism to make me feel like home.
Thank you
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