On arrival we queued for five minutes at reception on the first floor and once seen were treated to a brusque and uninformative process. The room on the 26th floor was reasonably large and comfortable and well equipped - although the lighting just inside the entrance was not great and quite difficult to see in the wardrobe and safe. Bathroom very nice with twin shower head. No view out of the window to speak of but it was quiet and we slept well.
Breakfast was available in Shula's restaurant, accessible on the ground floor. Food and service were excellent, but prices on the high side - $50+ per person for juice, coffee, shared muesli/fruit, eggs benedict.
For us the hotel was very big (over 40 floors) and impersonal ... not helped by the generally unfriendly reception and concierge staff. Also not helped by being overcharged by $114 on two items - and no apology!
hotel reviews