We stayed in one of the of Deluxe rooms and what can i say? It was huge!! It was a corner room so we had to walk down corridors (yes corridors) until we reached the main part of the room.
The view was amazing. We could see the ESB, Hudson River and below us we could see Madame Tussards. We stayed on the 36th floor which we were happy with as we requested for a high floor.
The bathroom was nice, the double headed shower came in handy and it was clean which was the main thing. Bad thing about the bathroom was that the bathroom robe were ripped and very creased but that didn't bother me!
The bed was kind of 'heavenly' but the pillows were too soft, i had to sleep on 3 pillows for me to feel some sort of comfort! But the beds were enormous and comfy.
The staff were ok, helpful at times. Shula's (restuarant in the hotel) was nice, waiters were very courteous and nice. Food was nice, my husband really enjoyed the steak, he said that it's the nicest steak he's ever had!
The hotel itself is not as welcoming as the other hotel we stayed in. It was dark and looked more like an art gallery rather than a hotel.
But all in all, it was very nice and i would stay here again.
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