The Grand Hyatt met and exceeded my expectations. Very classy and conveniently located next to Grand Central Station it lends itself to anything the traveler needs. The staff was very professional and knowledgeable.
There is a 24hr 'market' in the lobby. Prices for most items were $8/$9. The coffee was good. You can get better selections in Grand Central's food court when it is open. It is connected via covered walkways. There is also loads of shopping there.
Times Square is about 5 blocks away. NYC Transporter shuttle picks up/drops off across the street. Super Shuttle does this at the door on the first floor.
The only minor complaints: While the room was larger than expected for NYC, the bath/toilet was cramped with a very generic utility-style toilet that didn't fit in with the classy decor and the shower curtain had mold on it.
Overall it was a great place to stay.
hotel reviews