I would not recommend flying with United. I came here (Newark) on Saturday and was supposed to take the new flight to Miami the same day. The flight got delayed and after a long time cancelled. Then I was sent to a queue for customer service. I stood in line for over nine hours and when I got to the front all they gave me was stand by tickets. Therefore, on Sunday I want all over the airport and the flights I got was it's cancelled or fully booked. I got a ticket for West Palm beach on Monday late at night and I was promised a seat. On Monday when I got to the airport and was supposed to check my luggage in, I saw that the flight had been changed. Instead of having a promised seat they had changed me to a stand by to Miami. there was nothing I could do than to go to that gate and hope for the best. The flight was supposed to go by half eight pm but got delayed to nine pm then eleven pm then one am then three am and in the end the cancelled it and put me on stand by on a flight that was leaving seven am. That flight was fully booked and a long stand by waiting list so I decided to rent a car instead. I have spent three days here at the airport with no good help or any chance of getting out of here. My experience with United was very bad and I hope this makes you not want to take this company. This has been a very exhausting three days and also three days where I was supposed to be on vacation and having a good time, and not sitting waiting for flights just for them to be cancelled or not have a seat for me.
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