Sounds too good to be true, yeah, this place exemplifies that saying. We chose to stay here because of location and the shuttle offerings. First night (out of four) we didnt hardly get any rest. We asked to be moved because of the freeway noise but couldnt until the next day. They moved us alright, but it was just enought to get us by by drowning it out with the A/C. The pool was dirty and after commenting, they attempted to make it better by scrubbing the scum line off. Free shuttle and from the airport, to MCRD, San Diego Zoo, & Sea World. WHAT A JOKE. The conditions they run their shuttle seemed to change with where they would go and what time it was. They dont take reservations for the shuttle, then they do, then they dont, man for frustrating. We discussed our needs every single day after the first letdown and where still thoroughly disgusted. we ended up shelling out over forty bucks to cabs. They had three vans but management made the call on what ran when and where. Some of the staff tried really hard,and i thanked them for their efforts but still, at the end of it, find a better place to stay, which shouldnt be that hard. Do i need to mention, safe didnt work? Family of four could only get two full sizetowels from cleaning crew without managers approval. Got that on last day. Thanks so much.
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