Reserved online for a birthday dinner experience for 2 pax. Firstly, the good stuff:Audio visual dining experience is very entertaining with some actual interaction during the meal.The different backgrounds played for each different course provides lots of Instagram opportunities and social media posts.Now the area where improvements can be made:Reservation was made online however messages and phone calls went unanswered for 2 days as we wanted to confirm the location (the google location posted on their website is inaccurate).During arrival, there is no reception to greet us or staff to explain the choices of menu or beverages available. We had to check our phones for the online menu.The sevice was planned for 90 mins and we were rushed to complete all 5 courses in 60. Service is courteous but lacks the finese of a fine dining venue.We were asked to provide feedback on our experience right after the starters which was kind of inappropriate to be able to give a fair review.Food was actually quite tasty but served cold which we didnt mind.Please be prepared to expect a hefty sum to be added to your final bill for beverage that were served in exceptionally small volume. We ordered orange juice and apple juice which we thought the serving were not more than 75ml, we kid you not. With 2 additional glasses of mineral water (again 75ml servings), the beverage bill was around RM60.The staff started asking guests to pay for their bill during dessert and switched off the audio visual while some guests were still having their dessert and interfering with the experience. They could have just do it after the meal at the waiting lounge.Total bill for 2 came to RM900. Could have had a better dinner around KL.Is it worth it? For dinner, absolutely NOT.However, if its a once in a lifetime excursion to experience audio visual dining, I would say its a YES.
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