Unfortunately, an annual conference I must attend is held at the hotel. I've stay here three times and I'll never stay here again. I'll rent a car and drive five miles if I must to avoid this joint.
The hotel is a combination of two or three old hotels... building six is the oldest and worst! When checking in, if you are assigned (sentenced) to a room in building six, demand another or leave. The walk from the desk to the room takes 10-minutes. It would have been a couple minutes shorter if the first elevator we encountered had been working.
This review could go on forever, so I'll just hit a few bullet points:
- Tap water was brown and silt built up in the toilet bowl
- Shower head lowest angle hit me in the chest when I stood at the back of the shower. (I'm 6'3")
- The room's sliding door was bolted permanently closed at an angle so there was a one inch gap at the top of the door.
- I had to call for a coffee machine. When it arrived, it was just the machine ... no coffee... no accessories.
- They only provided paper cups in the room. When I asked the desk clerk for glasses, he said they didn't provide glasses in the room. I turned around and asked my pal who was staying in the "tower" if he had glassware... He said yes. I instructed the clerk to ask housekeeping to put a couple glasses in my room... It didn't happen. I ultimately stole a couple glasses from a catering room.
- Crappy TV
This is only about 50% of my complaint. Believe me, I could go on...
Even though there are better rooms in the hotel than you'll find in #6, you will still be dealing with a restaurant that is understaffed (with palatable food), Russian roulette with the staff... I met a couple good folks and several brain-dead, and there isn't a decent restaurant within 5-miles.
I am convinced the "Excellent" and "Very Good" ratings on this property were written by management or under duress. It is beyond my understanding how Crowne Plaza can continue to be associated with this property. Corporate Crowne will receive a more lengthy note from me to that effect.
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