After a horrendous drive from New York City to Philadelphia, we were looking forward to a relaxing evening meal and a comfy bed. On arrival, I enquired of the front desk about parking facilities, to be brusquely told "Next door. Up the ramp!" On check-in "Miss Charisma" was busy with another client, but did not even acknowledge us for over 5 mins. When she did get around to checking us in she was extremely brusque and half way through the procedure stopped to answer the phone and again to give someone directions! Finally checked in and bags in the room, we headed to the restaurant at 21:10 to be told the restaurant closed at 21:00 and there was no room service!
We braved "Miss Charisma" again who reluctantly directed us to a loud bar, come club, that served burgers and such - not what we had in mind.
We eventually came across a nice Italian, Maggiano's Little Italy and had a nice meal there. Had we known, this hotel is right near Chinatown, with plenty of choice.
The room was spacious, but the bed had definately seen better days (quite a lot of days and nights, judging from the dip in the centre). We also had an issue with the toilet backing up on the first night, which was put right the following day.
*Be aware there is no safe in the room and I was very nervous about leaving my laptop, tickets and passports in the room.
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