I had been to this theater many times in the past but after a recent trip I had to ask myself, what happened? Over priced tickets for movies that have been out for several months, I do not think so. I went there with my nephew to see one of those Disney kid flicks and could not believe they had a huge line being handled by only 2 people. \n\nHere it is over 100 degrees and me waiting in line. So I decide to go inside and buy tickets from the ticket kiosk. Big mistake!! The machine did not work correctly and told me that it could not complete the transaction. So after speaking to a clueless manager who acted like I was wasting her time by asking for her help, she goes and prints out two tickets. So before we headed into the movie we stopped to get a drink at the concession stand. Guess what? \n\nAnother big line with only one or two people working. So after paying 4 dollars for a drink and $3.50 for a small popcorn that was old and stale ( requested fresh popcorn) I made a quick stop at the bathroom. It was one of the worst experiences of my life. It was dirty, with paper towels on the ground and toilets that would not flush. \n\nTo top it all off later that evening I found out that I had been charged 100 dollars for two tickets!! Turns out the ticket machine put through the charge but would not print my tickets. When I called the theater they said it happens all the time. \nThey offered no solution to the problem and I had to spend three hours on the phone with the bank to get the charges reversed. If you want to see a film, hit the local red box or blockbuster video and pick up snacks from the dollar store. Cost of movie and candy $10. Not paying $100.00 to see Star Trek, priceless.
places reviews