This matter has now been going on for 12 weeks neither IDMOBILE or curry carphone warehouse want to accept responsibility, this is my second review , both company's will reply to this to say sorry to here about this blah blah blah contact us , and they do nothing!
I have proof a phone the shipped out that was supposed to be returned to me has be shipped to a different address because 1. the picture I have from dpd shows another house
2. The lady at dpd said my address wasn't the address it was shipped to , but was unable to confirm what address it went to.
3. The house it was delivered to has a red door mine is black
4. It was handed to a white lady and everyone at my adress is brown
So 3 months in , 10 days before Christmas I am a phone or money down ,money that I was relying on for Christmas,
Spoke to and emailed voth companies asked for mangers to call back said I would hear back in 48 hours, I was told this by 3 different and nothing
Thank-you for ruining Christmas
Absolutely appalling service
As I thought after this negative review I get an email. But still not the phone call I was promised , I have asked for all this information previously but no recieved anything , these replies are not worth the your time sending them because they are thoughtless meaningless you passing the buck , no matter what tou say I am missing a phone 7 days before Christmas hope you are happy tou have spoilt my christmas
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