The hotel is nice in appearance and surface level service. However, sheets are not changed unless you write a post it for the housekeeper (there is no card to place on bed to replace sheets). Also, this is my second week staying here and upon arrival on Sunday evening, I see stains on the white sheets that make me wonder if they were ever changed prior to my arrival.
Towels are not replaced when they are left on the floor which I think is Housekeeping 101? There is no sign in the bathroom that states all towels left on the floor will be replaced. Last night, I realized from the dampness of my towel and from the smell, that the large towel I used and left on the floor was hung back up on the rack and not replaced...yuck!
Complimentary water bottles are not refilled but they dearly specify that water bottles are complimentary upon check in. Also, many of my colleagues have complained about room service menus not being in the room and not being provided at all during the stay.
I would not recommend this hotel.
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