As a Travel Consultant I have stayed in many New York hotels during visits over the last 10 years. So decided to give the New Yorker "a go" for the 4 nights the 4 of us were there.
Keep in mind this is before the refurbishment of rooms so I will not mention the condition of rooms in this review.
The location was great. We ate at the diner once and the experience & food was fine. The security was fantastic which is a good thing in New York. The rooms are small but as has been mentioned by others you get what you pay for. 99% of the staff were friendly and attentive. The rooms were clean.
Room 1: First night the wind was blowing a gale and there was a terrible noise coming the AC unit. On inspection the whole unit was missing and there was a hole in the wall covered by the Uunits plastic cover. Contacted front desk, no offer to move us and said they could not do anything about it. So for 4 nights we had howling wind coming through the hole in the wall.
Room 2: Apart from the clanging of the flagpole ropes outside the window all night it was OK.
Hot water was good and bathroom sufficient for 2 people.
If the rooms have been refurbished by now the New Yorker would be a good place to stay as a middle of the road Hotel but really it is the location that is the outstanding feature for travellers.
My only suggestion is that the front desk staff be more reactive to problems that are brought to their attention.
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