I read the reviews so I knew what I was getting myself into, but was still disapointed.
Positives: Location in Times Square area. Room was a renovated queen on a floor (9) that had just been opened so btrand new. Room was decently sized for New York. HD Flatscreen TV with lots of cable. 24 hour gym is at Paramount Hotel and your room key gives you free access.
Cons: Even though I was jet lagged I couldn't sleep due to the traffic noise on 8th avenue. Rooms aren't soundproofed. You hear your neighbors next door and the trucks lumbering in the early morning sound like they are next to your ears.
While rooms are cleanish (if you ignore flecks of paint on floor), common areas still being renovated are a dump as are the new corridors that have trash strewn all over them from the remodelling. No cupboard just a curtain over a recessed alcove.
Worst was that they won't store luggage for more than 12 hours. They say it's a post 9/11 rule. Fortunately, I had booked into another hotel for my second trip to NYC a few days later and they were happy to store my bag.
Bellman on arrival very nice and efficient and front desk was pretty quick to check me in. Bellman on early morning check out a disaster, just watched me haul my bags out and only then offered to help stack them in cab but did it so ineptly they wouldn't fit so i had to do it.
Internet $14.95 a day. Their printers were down and so no way to print a boarding pass.
I won't be back.
hotel reviews