This has to be the worst company I've ever dealt with. I have emailed and rang, my tumble dryer broke for the 2nd time in 18 months, after a month of non repair I managed to get the wrote off code, I went and purchased my new dryer, I was charged £15 removal of old dryer which wasn't my fault that it broke, and I was charged £20 for a delivery that suited me, well delivery day is today, to be here between 9am and 1 and its not come. So I had to pay £35 for what? My dryer has been broke since the 29th of Oct. Further more when I got my notification of write off they told me I would get my insurance money back pro rata, I Still have not recieved this. Its about £75 owed to me and I've had nothing, no letter, nothing. Absolutely disgusted. Terrible service. Would not recommend. This is my 2nd review regarding this as this is the only way I get a reply from team knowhow.
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