A very up-to-date, fresh and beautiful hotel. The lobby was magnificent and the rooms superb - especially our view of PetCo park, a special treat to see so close from that angle, day and night. If you love atmosphere, you'll love hearing the crowds on game nights.
Room service appears to be a selection from the menu of the restaurant downstairs - Soleil@K (which we had visited on one night of our stay). The chicken we ordered was delicious, absolutely faultless.
The one problem we had concerned check in. When we arrived, at approx 3:30pm (30 minutes before regular check in) we were told our room had not been prepared (perfectly acceptable, of course) and they would let us know when it was ready. Unfortunately once 4pm rolled around, we were not contacted by staff (as promised) and waited longer than necessary before returning to the desk ourselves and asking what the status of the room was - the room was ready, of course - it was past 4pm!
Something unusual for a chain hotel, the shower head in the bathroom was fantastic, nothing like any of the usual sort you would expect.
Check out via the in-room service was quick and easy, though the instructions laid out on the paperwork left at our door was outdated and possibly misleading to those not so technologically literate.
I would definitely recommend this hotel for anyone visiting PetCo park, the Gaslamp Quarter, SDCC, The Broken Yolk Cafe (as seen on Man V Food! This cafe is on the same block, just around the corner) and even for anyone looking to stay close to the Amtrak station, a mere $7 taxi ride away.
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