The worst company I have ever dealt with!!!! They took our TV away for repair over two weeks ago. Before it was returned to us a week later we were contacted by their fraud team to advise that there was nothing wrong with the TV, basically accusing us of lying. They then said they will change the main board anyway 'to be on the safe side'. When the TV was returned to us the power cable was missing and we were told we'd have to buy a new one!!! The TV was also loose. I was made to take the TV back to store where the manager was awful. He was very disrespectful and rude. The TV has been gone now for over another week. And no sign of it coming back. When I have phoned the helpline and waited ages for an answer, their excuse is always COVID. I have tried making a complaint on the team knowhow site but surprise surprise it doesn't work. I will never make a purchase from currys again or use the team know how service.
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