Stayed here April 1-4 for a conference. The location cannot be any better especially I stayed closer to the conference side. Because I was there a day earlier and stayed at another hotel, I checked into the Marriott early at 9AM. They didn't have a king bed room, but was able to accommodate me with a double. The hotel is decent and pretty standard for any chain hotels. The area seems a bit shady (with a lot of homeless people, but that seems to be the case all over Philly) but close to Chinatown. I didn't visit it much, but loved that it's close to the Reading Terminal Market. Many great food options there.
I ordered room service one night and asked that it be charged to the card I provided during check-in since my company paid for the room. Instead they still charged it to the card. I tried contacting the hotel after I returned but I still haven't received a call back since I left a voicemail. That sort of worries me.
For my room service, I felt a little weirded by the man who found the need to have a whole conversation about my salad while in my room -- alone. He set the salad on my desk as I had asked and then just stood there telling me how he thinks it's best that the cheese and salad are on the side because he knows some people don't like them. I didn't have a problem with that but he prolonged the conversation by instructing me about the dinner rolls! He got me so weirded out I put the "total amount" on the "tip" line. While he was on his way out, he was still having a conversation with me about the conference. I just wasn't used to the chattiness. Otherwise, the food was great. I finished literally everything -- dinner rolls and all!
One thing about housekeeping that I find strange is this: Why would they provide me with conditioner and shampoo one day and then only a new bottle of conditioner and take away my bottle of shampoo? I usually bring my own travel size of products, so it's not a big deal for me, but I don't understand why that would happen.
hotel reviews