I stayed at the Helix for nearly a week while searching for an apartment in the DC area. The hotel was fantastic. The décor is funky and hip, and I loved the 5-6pm happy hour with free drinks (good ones!) and the Wii. They are happy to provide you with anything you've forgotten. (I'd left my toothbrush, and they gave me a high-quality one when I asked.)
I was disappointed with the business center, since that's simply two expensive-to-use computers and a printer. I needed to scan a document after printing and signing it, so I had to go FedEx. This was minor though and was more than made up for in price and service in every other area at the hotel.
As my partner and I checked out and I went to take him to the airport, we found that the rental car we'd parked out on the street had been hit overnight and the tire was flat. Even though we'd already checked out, the staff at the hotel allowed us to pull in, and they helped my partner get a driver to the airport while I called the rental company and the police. They let me block their entrance for quite some time while I waited for help and even made sure I had food and tea. I couldn't have asked for better service!
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