I contacted security concerning something missing from my room. The security manager acted like he was on top of things and would be responsive. I have called since returning home, and nobody will call me back. I am very disappointed in the security department at this hotel. My next step is to call the general manager and let him know of how poorly his security department treat guests. I would have been satisfied with a simple return call of "we did our job, we asked our staff, and everyone questioned said they did not see or touch your item." That is not the case with this hotel's security. Zero responsiveness! I will not stay there again for fear something else will go a miss and get zero help.
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