we stayed here for 2 days.
we asked for them to recieve fedex package from our previous hotel in la.
we were told to speak to the manager to ensure they would recieve it on our behalf. which we did. we also spoke to everyone as conceairge.
dispite us doing all that and calling daily to see if it had arrived. they refused to accept the package 2 times.
we went back tot he hotel to confront them on the issue. they didnt care.
didnt even bother to ask our names. - despite being a customer
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