This hotel is excellent, one of the best we have stayed in. We are here for another 3 days and will be gutted to leave -it really has become a home from home.
On arrival, we were greeted by very friendly reception staff (Ruthie and concierge Nicki) and given the key to our room; a surprise upgrade to a deluxe room due to this being our 2nd wedding anniversary. On coming into the room we found champagne, chocolates and a personal message from the hotel manager, a fantastic start to our holiday. We really appreciate this thought and it has left a real impression with us.
The hotel has a lot of plus points: Complimentary wireless (which works fine by the way), gym, newspapers, coffee and tea on the ground floor in the mornings, great facilities and lovely rooms. We havent eaten in the hotel but would assume the food will be excellent based on everything else we've found. The other big plus point, aside from the great gesture of upgrading us, is the concierge Nicki who was fantastic and booked us trips to Cape Cod, Whale watching on Stellwagen Bank, and seats at the RedSox game. She was really helpful and friendly, much like every one we have met in Boston.
Boston is a great place; we did Vegas, Chicago and New York for honeymoon and definately prefer Boston, which has more of a Eurpoean vibe to it and loads more friendly than the others. Dont bother with the Cheers replica bar (bad service) and definately pay a visit to Newbury Street around the corner from the hotel, great shops, eateries and lovely people.
Nothing was a problem for the Back Bay, even when I got some free sunflowers from a stall that was closing for the day and needed a vase, they brought one up.
Loved it.
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