On our way to South Padre, I stayed here with my 2 kids and my wife. Immediately after check-In we notified the front desk about toilet overflow issue. Someone came with a plunger and failed to fix it. I called the front desk again to solve the issue immediately or transfer me over to another room but the manager name Jennifer refused to do it and asked me to stay at the same room or just leave without refund. Eventually she had sent a plumber at 10:00 PM. It has been several hours waiting for the plumber to fix the issue as I'm writing this review.
Stay away from this hotel and also I'll never ever book any room from any Marriot chain again.
We came here to rest before heading out to South Padre; instead, we are spending a night without rest, while the plumber is trying to fix the problem.
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