What can I say about this company other than avoid at all costs! Don't be taken in by the sales patter, the after sales service and customer service is woeful. My 85yr old mother's TV box died. It took them a month to send a new one which doesn't work. So far I have spent 12 hours either on their online chat or speaking to a real person only for them to cut me off 3 times because they are unable or unwilling to help. I don't know what to do now! I can't get anywhere. My stress levels have gone through the roof. Thank god I'm with BT - they may not be perfect but compared to talktalk they are a model of efficiency. I wish I could give them zero stars.
Follow up to above review. I was asked to contact them, see message below. Promised an urgent phone call. Well surprise, surprise they didn't bother. Still a useless company to deal with
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