I visited this hotel with six of my friends for our annual shopping excursion. The outdoor mall in Columbus is fabulous! We were all 15-17 years old at the time. My parents, the annual chaperones of the trip, weren't really looking for a luxury hotel, but we did want one fairly close to shopping with a pool and hot tub that we could relax in. Well, relaxing wasn't the word I would use to describe this Courtyard. Now, this is a long story, but please bear with me.
My friends and I were sitting in the hot tub, while my parents were in their room. We were talking and laughing, you know, normal stuff. We aren't a loud and crazy bunch, and since it was nearly 9 o'clock, we were being mindful of the other guests who might be sleeping. As you can see in the pictures of the place, there are large, floor-to-ceiling windows in pool and hot tub area. These windows provide a view of the exercise room and the hot tub. There are also windows that provide a view of the outside, the courtyard area...
From my vantage point, I could see a security guard and what looked like a maitenance man walk past the windows. I didn't think anything of it, since they were probably patroling the grounds or something of that sort. Yet, why wouold the security guard need the maitenance man to be with him to patrol the grounds? Anyway, though...
A few minutes later, the good-time buddies walked by again. And again... and again... and again... I think you get my point. They would smile, laugh, point, and linger at the window. Now, I might have the wrong idea, but I don't think they were doing their jobs very well while leering and pointing at a bunch of teenage, UNDERAGE girls.
After they did this four or five times, my friends and I gathered our things and went back to our rooms. We told my parents about the incident, and the next morning my parents told the concierge about it. She asked us to describe the men, and unsurprisingly acted rather skeptical. She started naming off male employees, and was smiling like it was all just so funny, so we got the impression the she was probably well-acquainted , even friends with the men who did it, and therefore didn't plan on taking any sort of action.
This incident was unprofessional and classless. Since we only stayed one night, we didn't go any further in trying to get something done about the leering employees, but be warned if you're young and attractive and want to sit by a pool without employees in their late twenties staring and pointing at you. I cannot think of anything that would have been more tasteless and unprofessional than this. The mark of a good employee is one whose presence is hardly noticed. I've never even seen the security guards at the other hotels I've stayed at, be the hotel a 5* or 2*!
The hotel was clean and in a fairly good location, but these employees just left a bad taste in our mouths, and from the reaction of the concierge, they are still employed, checking out high school girls as oft as they wish. No apology was received.
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