Good points to start with, the location isn't bad. It is only 2 blocks from a great shopping district in the Fillmore and across the street from Japantown. The service was very accommodating and friendly from beginning to end. I was even allowed early check-in on arrival and given one of their three high-room floors with two windows. Beds are comfortable and the rooms kept clean. Bad points: the price and the bathroom. The bathroom is dark and crowded and really unpleasant. Difficult sharing with two adults. The main reason we changed hotels after 4 nights when booked for 8 was the price. For about $20 more, you can stay at a much higher-end hotel with much nicer amenities elsewhere in the city. That said, it's hard to know where to book in this city as there are so many rooms with various locales, price tags, and levels of service. Tomo isn't bad, but not all that trendy. It's an old, dumpy Best Western that was given a cheap makeover with some IKEA products. That's all.
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