After reading the previous review I was hoping that I didn't have interaction with Michelle. Upon calling to confirm my reservation from Philadelphia, Michelle answered and was most professional and efficient. I was expecting a nasty old lady, in person she was a sweet and helpful person. Keep up the good work Michelle. The hotel itself served its purpose for inexpensive, clean lodging close to the airport. Not sure that I'd want to spend an entire vacation at this location, but am returning there the night before I fly back home. Many stores and restaurants are in the area, so choices abound.
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