I am a Marriott rewards member, but this hotel is my least favorite of any I have stayed at. I stay here once per year for business and dread coming here everytime (I have been coming over 5 years). Staff is super sllllloooooowwwwww, rude, and incompetent. From the valet, to the front desk and especially the lounge and restaurants. I have seen several beautiful views from business rooms so that part is true, but the entire Renaissance Center is difficult to navigate, with terrible parking, and inferior food options. The next time I have to attend for business, I will be across the street at the Courtyard (which is connected to this hotel).
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