While the location was adequate and the rooms nice with a kitchen, the service was repeatedly and shockingly bad. Error after error was made. We couldn't even get them to clean our rooms, repeatedly having to request towels without cleaning service and bringing our trash out to the hallways ourselves. They blew reservations, concierge and guest services would not call us back, and had no problem leaving us high and dry after they said they would take care of things.
The service was bad enough to put a serious damper on our holiday.
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