Having been a customer with Vodafone for a number of years, I was not keen to move to another company. After my phone and sim contract finished I was unsure what to do so i browsed for the latest deals on a compare website. Luckily for me, my PAC code wasn’t working so I contacted Vodafone. I spoke to a lovely lady called a Lauren, a polite and great asset to the team. I say luckily in terms of my PAC code not working (due to my own fault) because I was able to source some real deals on the phone with Lauren and managed to stay with Vodafone! Thanks to Lauren, a task which is usually anxiety riddled went super smoothly. 10/10
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