If you need to be connected to the Prudential, then pay the extra money and stay at the Westin and stay in luxury instead of paying a lot for average. The rooms are clean and great location but it is a tired convention hotel that is crazy loud with industrial features. Toilets are straight out of public bathrooms. Walls are very thin and the conversations all around you are not filtered. Luckily, we did not have noisy neighbors. Carpets and elevators are all dated and in need of remodel. They also did not have our reservation even though we had a confirm number. The answer was, "Yeah, that happens quite a bit. Don't worry, we always have a few extra rooms." Bed was comfortable. There are plenty of boutiques popping up in Back Bay so keep looking.
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