I booked through Hotwire and if you book through them or through priceline you will be given whatever room is left over whether it fits your needs or not. The person at the front desk said that they only accomodate people who book through expedia. So we had to stay in a one double bed room even though I was travelling with my 2 children. The room was tiny. I ordered a rolling bed and it barely fit in the room. The room had a view of the fire escapes but the new decor is gorgeous. It made this tiny room look inviting. The bathroom was small but had one of those cool bowl sinks. This room would be adequate for only 1 person, not 3. They did move us to a two double bed room the next night and we fit much better. The second room also had the new decor and I found it very attractive. The bathroom somehow was smaller than the first one but we had a walk-in closet.
The location is excellent for sight seeing. The city of Chicago offers free sightseeing trolleys through the summer and two of the lines have stops in front of the hotel and the third line has a stop 2 blocks away. It ends up being so cheap to see all of Chicago without ever having to take a bus or a cab. Be sure you don't miss the fireworks at Navy Pier on Wednesday and Saturday nights. It makes this magical city even more magical.
Hilton does not offer any services for free. So you will be charged a fortune for internet, breakfast and even to use the fitness center. They are still under construction so the pool was not open. The location does offer you several places where you can get breakfast, lunch or dinner for a fraction of the cost. It is also two blocks from Millenium Park and the Art Institute and Marshall Field's-Macy's.
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