The Handlery is truly a great place to stay. Just spent 6 nights there with my family - wife and two teenage boys - and we enjoyed the hotel, the room, the balcony, the great view from our balcony on the 8th floor (facing O'Farrell Street) and the pool, of course.
But we were disappointed when we arrived - we had booked a double queen Club Room 4 months in advance - but the hotel was not able to give us the wanted room "Because the hotel is fully booked", we were told ... so we had to put up with one double bed and two extra beds which meant that we had almost no free floor space in the room. The next day we could have had another room, but decided to stay in the smaller room because by then we had already unpacked and were busy exploring this truly great and hospitable city. Moreover it was disappointing that we ended paying the same amount for this smaller and not so comfortable room - but this is something I intend to take up with the hotel after our return to our home.
Another disappointment was the hotel's outrageous rate for Internet access ... we had expected that a hotel like this as the most natural thing in the world would provide free Internet access to their guests, but no such luck.
But aside from this we had a great stay - and nothing beats the Handlery's location right next to Union Square with easy access to the downtown section, Chinatown and easy transportation opportunities to all other parts of the city.
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