Well i can't beleive some of the negative posts. This hotel is quality. It is sandwiched between grand central terminal and the chrysler building. Both are probably the nicest looking buildings in the city.
The location is superb being so close to grand central it is a quick subway ride to anywhere in manhatten. It is also only a short walk to many of the main sites in New York. It even has its own entrance to grand central.
Rooms are large, and i mean large it was a clear 5 or 6 steps to the granite desk. There is a large comfy chair and an office chair at the desk. A walk in wardrobe, an iron and ironing board is also provided.
The bathroom is an adequate size for what you need to do in there. Although the bath is not very deep but that maybe the way all American baths are.
The bed is amazing to sleep in, probably the most comftable bed ever.
The photo's on the Grand Hyatt website are just what the hotel is like, unlike allot of other hotels i have stayed in.
Check in was quick and there was a room ready even though we were early (11:00). Staff at concierge were polite and very efficient, they could not of been any more helpfull.
In fact my only gripe is that they charged us $2 a bag when we needed to leave our bags as we had a late flight home. Surely a hotel of this quality could provide this service gratis?
Obviously this is my own experience of the hotel, this hotel is huge so there is obviously going to be some problems. It is just a shame that negative comments are written more than positives.
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