We had the penthouse for a few days and even though we are physically fit, lugging our heavy bags up several flights of staircases, some small and winding was a chore (no bellman was on staff). I totally agree with former reviewers on the apathy of the staff and since they don't look at or talk to you much they don't recognize you to give you your key back. We weren't sure if this attitude was just normal for Washington but we felt like being form the South was a bad thing. The place has a great location though, right near a metro stop and in a pretty part of town near the embassies. The metro came in handy for my son who had to leave very early in the morning before many taxis were around. We liked the place, not real sure if I would stay there again but I remember thinking....my mother would HATE this place!
hotel reviews