I attempted to stay here while in town for a quick wedding this summer. The wedding was downtown, but my flight home Sunday was early, so I thought an airport hotel would be more economical. Well, I'm sorry I ever did business with this horrible, despicable establishment.
I arrived there at 11am (after waiting about 20 minutes for the airport shuttle to arrive) and requested to check in early. The front desk attendant said no, they could not accommodate an early check-in unless I wanted to pay for a second night (!). How extremely rude! I explained that I would be leaving the hotel at 4am the next morning, so I wouldn't even be staying there for a *full* night's stay, let alone *TWO* nights. I had flown in on an early morning flight and was tired and wanted to rest up before the wedding I was to attend that night downtown, so could I please check in? "No, sorry, the rules apply to you just like they do any customer" - that was their response. I asked to speak with management, who said THE SAME THING. There is *nothing* around this heap of junk hotel, so I'm not sure if they wanted me to sleep in the lobby or what (??). Also, the official check-in time on my Priceline receipt was 2:00, and the hotel said they would not check me in until 3:00. I was *fuming* mad, and asked them to take me back to the airport terminal, where I took the $7 shuttle into downtown and stayed at the Hilton Garden Inn (which was lovely) instead.
Yes, I lost my $50 to this horrible, no good, poorly managed junk heap of a hotel, but I promised to write them a very "honest" review on Trip Advisor for all the "trouble" they went to for me. Do NOT stay here under any circumstances; the management are swindling pennypinchers who have no interest in hospitality or accommodating their guests. The hotel is also dark, dank and icky. Give it a miss, even if it means spending more.
hotel reviews