Booked a room and checking late in evening around 10pm. Couldn't find my reservation and front desk person seemed to be new so he went around to ask somebody for help and 5 min later I walked around corner to see him eating a hot dog. Yes a hot dog. Are you kidding. Another person came out and got me my room after I gave them my confirmation number. Went to the room and showered then went to close the curtains for bed and the curtain rod was ripped off the wall so the curtains wouldn't close so I packed up and went back to front desk and told them in which they were pretty rude. They claimed I do it when I was only in room for literally 10 min and I took a shower. They reluctantly gave me another room in which I went up to only to find it had 2 double beds in which I reserved a king. Exhausted from flight from Los Angeles to Philly I said forget it and went to bed. I went down in morning to see if I could get a king bed and they said sorry that they already sold the,mfor the night and hat I should have come downlast night. It wasn't worth the battle. I was very unhappy and will not stay there again.
hotel reviews