I have attended many shows at this hotel in 20+ years, but this was the first time I stayed overnight as a guest. The lobby is always packed -- very high energy. The rooms (sleeping area ) are large by NY standards and fairly well appointed (including an in-room coffee maker), although the bathroom is on the small side. Trying to call down on any of the pre-set buttons (like guest services) results in a constant busy signal -- our TV remote did not work, but we had to call the operator to have her locate someone to send a replacement, and although that was done on a timely basis, the person was in such a hurry that he wouldn't even come in or wait til we had tried it before he left.
Location is good -- more or less midway between Times Square and Central Park. If you don't mind madhouse crowds or not-too-personal service, this hotel is perfectly fine.
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