My time slot was 7am -11am , I’m up early and waiting for delivery, 8.20am I get an email to say failed delivery as no one was in 😡phoned AO who told me they had knocked on my door and took a picture of my front door , from the other side of the street , ( probably got picture from google maps 🙄) as proof they came , … i informed them that I had a ring doorbell and nobody had been to my house, he still tried to side with the delivery driver so I cancelled my order and will not be buying from them in the future!😡….. UPDATE , AO replied to my review, now claiming that they phoned me TWICE and I didn’t answer ( which wasn’t mentioned when I rang to say my their delivery driver was lying about knocking on my door ) ….seriously …😡I was waiting for this delivery so why would I not answer the door or answer the phone, why would I not ring this number back to speak to the delivery driver direct? Their reply infuriates me even further and just proves that they are covering themselves for their lies with even more lies , very unprofessional 😡
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