I have a love-hate relationship with this place. Purchased a new car from them about 15 months ago. Love the car, but I've had it in the shop 3 times since purchasing it for repairs (twice for the same issue). \n\nThe gentleman who sold the car to me was professional, knowledgeable, and not too pushy. I'm not sure I can write the same about the other members of the sales & finance team - both the sales manager (tried selling me a car on the lot without the options I wanted instead of waiting a few days until the car I really wanted was available) and the gentleman trying to sell me an extended warranty. I did not have good experiences with either of them.\n\nThe service staff have all been great to me. They took the time to explain to me what the issues were, how they were going to address them, the estimated time to repair, etc..... basically managing my expectations start to finish.\n\nDO NOT HAVE THEM GIVE YOU AN OIL CHANGE OR TIRE ROTATION/BALANCE. My car was in their service shop recently for a repair (under warranty) and when they called me to tell me the work had been completed, they pointed out that I was due for an oil change and a tire rotation. Since I didn't want to make a second trip to another service station for the same work, I allowed them to complete this service (BUT I DIDN'T ASK ABOUT PRICE). I picked my car up and had a $112 bill for tire rotation and balancing and an oil change. Most firms specializing in oil changes can do the change from somewhere between $20 - $40 depending on the type of oil. Tire rotations, in my experience, are free if you get your tires rotated at the same place you bought the tires. In this case, I got my tires rotated at the same place I purchased an entire brand new car and got jacked on the rotation! Be warned.
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