The hotel overall was very busy and filled with guests. If you are a Diamond Hilton member, there is no concierge lounge. They did provide coupons to take two water bottles from the mini fridge (normal locked and stocked kind) for free. There is a Starbucks in the hotel itself. Diamond members get a coupon for the Starbucks for breakfast. The restaurant in the hotel is Urban Tavern. Food is pretty good, prices are what you can expect for SF. My glass of wine was $14. That's the extent of the dining experience at the hotel. No other options. I did order room service one night, ordering one glass of wine and a chopped veggie salad. The bill was $42. The room was Ok, basically clean, although small. View from the 38th floor was awesome. Fixtures in the bathroom needed some repair. This hotel is on the fringe of a questionable area (Tenderloin district). If you go towards Union Square or Financial area, you are OK. I did not venture out around the hotel after dark. Price was good - $169 a night. For the price, not bad but I'd explore other options on future trips.
hotel reviews