Our room, recently renovated, was very nice. Excellent location! Beautiful view! Absolutely terrible housekeeping. There was left over food in our refrigerator when we got into our room, under bathroom sink it appeared someone vomitted and it wasn't cleaned up and the shower, along the tup lines was definitely not clean (hair and soap scum). No real use of concierge and the person who was acting as one, forgot to make our dinner reservations we asked for that night. The restaurant for breakfast was absolutely fabulous and the staff was over the top in their accommodations. The hotel registration individual, when we were checking out, had a terrible time understanding english and was very hard to communicate with. Had to refer for help several times. We'd have to say our rating was C- ; very disappointing for the the type of stay we were looking forward to.
hotel reviews