Date of stay from the 12th-17 december :)
this is the second time i have stayed in park central last visit was 07 and i found the hotel fine, but a tad basic and my other traveller had problems with the room service but apart from that everything was fine.
On this visit i and my boyfriend started looking at reviews and i was so scared reading the bad reviews on here, about staff rudeness, dirty bathrooms, smells, robbing, and not getting your moneys worth.
Well, all the bad reviews must have stayed at a different hotel, it was perfect!
i was hoping as it was the christmas period the hotel would have festive decorations, and whilst walking into the lobby it had several false xmas trees with white lights very cute :)
due to BA loosing our bags when checking in we asked the person at the desk to keep a record and they should be getting deliverd later on in the evening she did ask if we needed any help with our bags atleast 3 times but we just laughed it off she may of had a long day. When asked if we needed 2 room keys we where told we where staying on the 20th floor!
By reading reviews on here i do remember someone saying about asking for a room from the 16-26th floor as there better and more 'renevated'
The lifts are better than last time and where instantly fast even though the hotel was packed in the lobby at all times, stepping out the decor was nice and we noted the room we where staying i (we loved it!) 2021 was a corner room, when entering it the bed was huge, maybe a superior king? but mainly i know of the room sizes anyway from the last visit but this was something else, we had 2 huge windows each looking out around broadway & leading to times square, from the north window we could see a huge wicked poster and the building around where so nice, if you lay in bed you could see a building (dont ask not sure, green triangle roof) all light up was very nice. After reading about bed bugs we checked everything, it was fine, spotless, big television coffee maker, desk, 2 telephones, armchair, 2 bed side tables and lights, and the bathroom was spotless (made sure to check for instant hot water) all park central complimetary things around the room, a walk in (kind of) closet with a safe, coathangers, iron, and 2 extra pillows and a little quilt, the bed had about 6 pillows on it though and it was very comfy to lye in, my boyfriend did complain however he woke up in the night quite cold and had to turn the heating on which was simple anyway. Room cleaning daily if required and lifts to go down where very quick. Because of the luggage still missing the front desk where very helpful by ringing jfk and also leaving our room phone messages of any progress, the doorman (big Al) greeted you every morning asking if we needed a cab he then recommended us to go get breakfast in the brooklyn diner (everyone go its really good and will fill you up all day - ask for pink lemonade its the best). One night we arrived back around 2am and where greeted by a very much alert member of staff saying good morning yet the bar was closed drinks could be brought up to the room haha!
As for the staff's manners they where so polite and helpful we booked a shuttle to get from the hotel to JFK no problem with it and it was very cheap, we paid $5 to hold our luggage for an hour and 1/2 and after a trip to carneige deli (cheescake!) we where allowed to check out at 1pm instead of 12. It was a perfect trip and the location well, that is one of the main reasons we chose this hotel and around the christmas period with all the street decorations its loverly, not to mention the christmas cottage directly oppostie the main entrance, its a must if your bringing back trinket things. Times square is like 5 minutes away yet you cant hear anything at night nor in the hotel, we enjoyed it that much were already looking to go back and we may ask for the same room! :)
It wasnt just look at getting the room all in all the hotel was brilliant along with the staff and also the little corner shop located by the lifts and back entrance the man working there was so helpful in advising on medicine for my boyfriends fever - advil. Wish we got them over here. Great hotel, no problems, amazing location & amazing room. New York we love thee.
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