Dallas to Springfield. Initial flight time was 10:30 am, 30 minutes into the flight they decided there was something wrong with the plane so we had to return to Dallas. We were then sent to several different terminals because the workers didn’t realize there is more than one town named Springfield. Finally, after an hour or so a replacement plane arrived, they decided that the plane was also broken. Several hours later we were offered nasty stale sandwiches as an apology for their continued screw ups. We were then able to board the third plane. This plane was randomly picked for the pilots to manually figure the weight of the aircraft. Imagine my surprise when they decided the plane weighed too much. People were kicked off the plane and we had to wait an extra hour and a half to remove some fuel. This garbage airline company cost me hundreds of extra dollars (hotel, rental car, food) because I then missed the following connecting flights and had to stay the night in Missouri.
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