We decided to stay at the Porto Vista because our room was decently priced and it seemed quite lush from internet research. When we arrived near midnight after a long day of traveling, we were pleasantly surprised to find a helpful, fun, and enthusiastic staff. They readily took care of us and suggested nearby restaurants, bars, nightlife when we asked. When we got to our room on the fifth floor, we were impressed by the awesome view of the San Diego skyline and our seemingly clean and modern room. After a very comfortable shower, a visit to one of the aforementioned restaurants, and enjoyment of the hotel's rooftop terrace, we went back to our room to turn down the bed. To our surprise, we found what appeared to be a bed bug--small, round, dark brown, legged--scurrying across the sheets to seek solace on the mattress. Shortly after the girly screams and hasty packing, we bounded to the lobby where the night staff was more than willing to move us to a different room on a different floor. The room we had then was quite nice-- spacious, clean, bed bug-free. When we discussed the issue with the hotel manager, he was more than willing to comp our valet parking (which, by the way, is about $22/day and there's nowhere else to park around the hotel). Unfortunately, his reasonable allowance did not cover the cost of our vigorous laundry-ing, dry cleaning, and the new suitcases that were required to fully eradicate the threat of bed bug infestation. It was really a shame that this happened, because the hotel itself is quite chic, pleasant, and located right in the middle of San Diego's Little Italy area. I would have wholeheartedly gone back if it weren't for the critters.
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