After staying April 18-20th in the two rooms reserved under my confirmation number, my credit card was billed $145.77 for a "no show" charge five days after I left. I had clearly stated a total of two rooms were what I needed at least three times when I made the reservation. The phone reservation staff and the desk clerk apparently don't have very good listening skills. My call to the night supervisor was less than satisfactory. I tried to read him the confirmation email which stated two rooms.and the total for each. Be careful when you call to reserve rooms at Double Tree Campbell Center or you'll spend 6 weeks in dispute resolution with your credit card company trying to fix their incompetence.
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