This was my worst experience since travelling. On my arrival in Trinidad, instead of collecting both pieces of luggage for me and my husband, we only received one. We filled out a PIR form. We were first told the next day Wednesday another flight will bring it. The next day I called and they said the flight is coming in at 4pm. When I called again, they said 6pm instead. I called again, and they said 1pm the next day Thursday. I called again and they said 1pm on Fri. They also confirmed that Curacao said they have the luggage. When I called at 2:15pm on Friday, they said the flight is coming in at 11pm. An agent called my husband and told him Curacao said they do not have the luggage. I call soon after and another agent said he has to resend the e-mail to Curacao, that they got no response from Curacao, but the flight is coming in at 11pm and hopefully our luggage will be in it. They will call us. Well I am waiting to hear what other story they are concocting next. Please avoid this airline like the plague. If you want stress you can travel with them.
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