My third stay at the Madison and it will be my last. My television didn't work properly so they changed my room -ok, not a big deal. Returning from dinner at midnight our room was 95 degrees - really - it was actually 95 degrees even though the temp. was set at 68. The chocolates on the pillows melted. So, we had to pack everything up and move to another room at midnight. And did they go out of their way to do something for us for this inconvenience - no. Earlier we had dinner in the hotel restaurant and although the food is good the atmosphere was ruined by having to listen to the Steve Miller Band blaring over the sound system and when I asked if it could be changed to something more appropriate to accompany $38 entrees I was told that it was part of the hotel's Memphis "blues" marketing theme. Steve Miller ain't Memphis and certainly isn't the blues. I WILL NOT BE BACK and advise you to avoid the experience I had by staying somewhere else downtown like the Westin or Peabody - both of which I've had great experiences at and will be returning to.
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