We stayed at Grand Hyatt New York in the beginning of August and everything met our expectations except the staff at the reception that seemed unprepared.
At our arrival there was some confusion with our rooms, that was resolved afterwards. Unfortunately this took more than two hours. The persons that attend us offered a meal at the restaurant of the hotel, but at the time of the check-out some rooms were billed this same meal that was offered.
Other than this, it's a good hotel and it's located near of the main attractions of New York.
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