I booked this hotel after reading reviews on Tripadvisor, and I wasn't disappointed. What a fabulous place.
We arrived late in the evening, a little tired from a long drive, and barely listening to what the very nice guy on reception was telling us. So it wasn't until we got to our room that we realised we had been upgraded to a suite for no extra charge. Not only that, but when we decided to spend an extra night, they rearranged their check-in schedule so we could keep the suite, and gave it to us at our original room rate.
The wine hour with the owner is a lot of fun, he gives excellent restaurant recommendations, gets everyone chatting, and really seems interested in how your day went. A truly nice person. As is everyone who works there, they were all friendly and smiling at all hours, even when I stumbled in drunk from an excellent club the owner recommended! (it was Slide, for those interested!)
We never tried the breakfast, but the cookies they left out at night were very good. The hotel is close to a lot of good restaurants and bars,and right by a cable car stop too.
Having said that, we had no noise problems in our room.
I'm so glad we went to this charming little hotel! It's always tempting to go for a chain hotel in a strange city, but you'll never get the feeling and atmosphere of where you are. This hotel made San Francisco feel like home.
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