Incredible downgrade of quality. After wait 2 years for using my voucher due to cancelled flight, I'm very disappointed by this airline when I look his quality before covid crisis and what give now. Check-in and boarding in Brussels is completely crazy, one queue only for people making or not I-checkin, boarding, indication of boarding rows on a A4 sheet writing. After a poor food served after take-off, no see any hostess or steward in the flight for giving food or beverage during 11h flight. I must call attendant to receive one orange juice. IFE very poor about films, music and no on board internet. Just before landing, one breakfast without any choice (omelet) served without any spice or salt, really no flavour. Very disappointing and last flight for me with Thai Airways.
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