I read all the previous posts - so I knew that I could be given a shabby room. Therefore, when I checked in, I asked for a room on a high floor (and I requested one with a flat-screen TV). My room was outstanding - clean, modern, high up, quiet. There wasn't a coffee-maker, so I requested one and a new one was brought to my room within minutes. I also requested a stand-alone fridge, b/c I'd read about using the mini-bar to store things (I'd be charged if I moved anything one inch) - but they didn't remember to bring me one. Even with this misstep, I can't complain, b/c my 1 night stay was terrific.
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