We've stayed at Loews Hotels on several occasions and this Loews doesn't match up. I understand they just took over the property several months ago, but based on the room, it shouldn't be given 4 stars. The bathroom does not have an exhaust, the bathroom door was broken and we were not given enough towels and cups for 4 people in the room (left with 3 towels and 2 cups). Maintenance came up, put a tissue on the vent fan and stated the exhaust was working and all the rooms were like this. I complained to the Manager and nothing was done. We lived with wiping down the bathroom mirror after each shower and propping the door open with a sneaker. I was quite surprised the manager didn't do anything; offer another room, a credit, a breakfast, something. I did request additional towels and coffee be placed in the room daily to make our stay comfortable. I told her that 2 cups and 3 towels were not acceptable for 4 people reserved in the room. They should renovate this hotel if they want to continue to use the name Loews. I won't be recommending this Loews location!!
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