The staff is very accommodating as well as helpful - the service was excellent. Breakfast foods and drinks were plentiful and a step above what one usually is offered for complimentary breakfast. Close to Union square, Nob Hill and Chinatown. A good value if you are not looking for a high end cookie cutter hotel experience.
Our fifth floor room (#54) was very nice but unfortunately the hotel has no air conditioning. I realize that San Francisco weather is cooler than most places but being from around here, I also know that the financial district often has sunny weather and a climate controlled room is a must. We had to leave our windows wide open at night so the room wouldn't be uncomfortably stuffy and the outside noise on Friday night was unbearable. Four miserable hours of sleep was all we could get as drunken revelers were at it long after 2am just outside the hotel. This can't be an isolated occurence in this area, so close to the tenderloin. If we would have had A/C, we would not have had to open the windows and the A/C white noise would have minimized the outside noise. This is the one thing that holds me back from recommending the hotel to others and I myself will pay more for a different hotel next time unless A/C is made available in this hotel (how much can a window unit cost?). If it had A/C, I honestly can say that I would have rated cute little hotel 5 stars.
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