Flew Glasgow to Stornoway. Both the outbound and return flights were excellent with good practical service from the air hostess and the ground staff. Their website is easy to use. The seats and space are of a decent size for economy - how many airlines can truly say that! On the way back I had to stay in Stornoway for 2 more nights because of the snow on the mainland - the young man running the check-in quickly and efficiently arranged hotel, meals and taxi without any prompting. I suppose the really great thing about Loganair was that you received quality individual customer service appropriate to the circumstances and needs. It is way ahead of other flying experiences I have had - unless paying a small fortunate for elite classes. I do hope they can maintain this standard of service. I have joined there flying club and if they do maintain the standard of service it will be well worth sticking with them on relevant routes.
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