I was extremely disappointed with this hotel. When we arrived for check-in, the front desk clerk said that since I booked it through Hotwire they only had one room available (which smelled like smoke even though it was supposed to be non-smoking) and it only had one king bed even though we needed two seperate beds -or even a couch. She said that I would have to PAY EXTRA if I wanted two beds - the hotwire rate was for that room only. I couldn't believe what horrible customer service the desk clerk had and that they were trying to get more money out of us. I called Hotwire who called the front desk - and then they changed their story to say that was the only room available PERIOD. At that point we had to stick it out since we had pre-paid for it. Thankfully it was for only one restless night. Choose a different hotel - much nicer ones are in the Arboretum area. I am a frequent traveler for work and pleasure and I have posted many reviews on this site - and this is the first hotel I feel compelled to warn people about. Unfortunately, with Hotwire you don't have the opportunity to know what hotel you are getting until it is too late.(I see that another tripadvisor had a similar experience - unbelievable!)
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