We stayed there as part of a luxury trip, booked by our TA. The first room we were put in was disgusting with major stains all over the carpets. The second room was better but still not as good as the Super 8 we stayed at in a small town in WI where there wasn't a hotel choice. Room and hall carpets all were stained, worn and needed vacuuming. Furniture was cheap 70's styleless and in bad repair. Wallpaper needed replacing. Certainly not a luxury hotel. The first room was on 8 and the second on 10. We were told that floors 10 and above had recently been renovated but not our room and not the halls. We had two meals at the restaurant and breakfast with room service. Those were fine but we learned later that breakfast was included with our room (in our package) if we had gone the the restaurant. No one informed us of that. All in all we will not go back. We are Hilton Honors members and always choose Hilton hotels for the consistency in quality but the hotel falls way short in that.
hotel reviews