The customer service was terrible, the neighborhood was terrible, pay for parking, what the heck??, The floor we were on had a horrible smell, there was a giant cockroach crawling around our bed at one point! The neighborhood was horrible and very noisy helicopter constantly flying by due to the very nearby hospital. It was extremely hot in the room but don't open your patio door, because God knows what might come crawling in!. I am very sorry I ever booked this hotel and will never stay here again.
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