Silver Airlines and Travelocity is an absolute joke. Booked round trip Seattle to Fort Lauderdale. Got a message that they had to change the first leg of the return flight, but it landed after the second leg departed. Obviously, that won’t work. Tried for a week before my trip to get in touch with someone that could help but kept getting the run around. Various customer service agents promising to call back and fix it. Rude customer service agents that wouldn’t transfer me to a manager. I heard nothing back after multiple messages, emails, and online chats. Ended up having to book a one-way return flight home from Florida, which was significantly more expensive. I just want my money back. But I can’t get anyone to help. This is beyond frustrating and a time suck that I don’t have time for. Don’t book through Travelocity or with Silver Airways.
airlines reviews