The Fairmont is a first class hotel. They attend to the needs of their guests with grace and good humor. I learned this the hard way: My first night in the older part of the hotel was marred by incredibly loud noise from guests on both sides of my room; I didn't sleep much at all. Light sleepers, beware: ask for rooms in the newer (more expensive) wing. In the morning I spoke to reception. They were extremely apologetic and said that the hotel was fully booked but they'd see what they could do. And they did. When I returned at the end of the day, I discovered that they had placed me in one of the best rooms in the house, 22nd floor (new wing), overlooking the city and bay. Needless to say, I slept just fine that night. I will definitely return, AND ask for a quiet room next time!
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