This is a new, elegant, very clean hotel just one stop by metro from Union Station. My room was huge and very comfortable, with a great bed that can be adjusted for firmness. The complimentary internet service (both wifi and cable, the latter available in the room) worked well. Soundproofing was not perfect, I could hear every single guest opening and closing their doors (but otherwise the room on the 11th floor was quiet). Almost all staff members were very friendly, although at checkin I had some problems using the Hilton family rate (booked by my sister who works for Hilton)... I had to explain everything to three different teams of receptionists and they didn't really agree with each others' viewpoints concerning the exaxt rules of this rate... but at the end I paid what I was supposed to. I would definitely stay there again and would recommend it to others.
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