Virtually all the reviews below are reasonable.
There is much to like about this motel, and some things not to like. Overall, it was a good experience. If you are a "suburban" person and not comfortable walking in a part of the city where you will encounter street people -- this is NOT a place for you. I never felt unsafe, however -- and liked the location -- near the Civic Center, City Hall, Symphony and Opera Houses, and not far from downtown. You are roughly four blocks from Market Street where there are a myriad of transportation choices whether your tastes run from Union Square to Castro Street. Our room was quiet, located at the far end of the motel from the lobby. And like everyone says, this place is a hip, nicely redone remodel of an old motel. Beds are very comfortable and rooms are clean except for the following maintenance issues.
The lamp switch on the nightstand lamp was broken, and the tile grout in the tub was a little black with mold. These are things that management should remedy, and housekeeping should be trained to catch.
The front desk staff was friendly, and even though it's not perfect -- I would certainly go back.
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