First the Direct Flight from Hyderabad on which i had booked two seats (by paying extra charges) to Patna was cancelled. Then the airline re-booked the flight on an indirect sector (Hyd to Delhi) and increasing the travel time to 6 hours from 2 hours. Then on re-booking they allotted me one seat on sector (Hyd to Delhi) and second on Del to Pat flight. I called then to rectify this and they booked two seats each on each flight. Then i realised that the two seats on Delhi Hyderabad route were allotted on two different rows. I called them and this time i was told that if i wand seat in same row i will be pushed to later rows. With two infants travelling with me, it was to be very difficult if i got seat farther away from entrance. The Goair customer care staff went on making mistake for 4 times before i got get a aisle and middle seat in the same row although much farther way from exit, Each time their call takes 20 minutes to connect, the understanding of their staff is horrible and the phone connectivity is worst. Their service gives you headache, stress and blood pressure rather than even the slightest convenience.
airlines reviews