I recently stayed at this hotel as it was hosting a conference I had to attend. I arrived a bit late (8:30 pm) and when I arrived they told me that they had given away my room. I had reserved a king non smoking 5 weeks before I arrived, but all they had left for me was a double/smoking. Of course at that time of night in a strange city, what choice did I have? The desk clerk offered me a free breakfast coupon, which was useless since the conference was catering breakfast. He insisted on giving me the coupon anyway.
When I got up to the room, I was expecting the cigarette stink. What I wasn't expecting was the dumpy furniture, cigarette burns on the desk and the broken security lock on the door.
Totally stay away. If the room had been bad and the service even average, I wouldn't have said much. But the facilities and the service were completely subpar.
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