I just completed a 3 night stay at The Mansfield. It was a very unique mid-town experience and combined quality/location/value in what was a very strong proposition. More specific thoughts along with grade for each area follow.
Staff
From the moment I got out of the cab in the rain, to the moment that I got in another cab (my sole cabs btw on the trip; I strongly prefer walking/subway/busses) I could not say enough things positive things about the staff. First, they were professional. They were always very friendly and made The Mansfield feel like a home away from home. If they did not remember me by name, the certainly remembered me as a guest. The great thing was this attitude held true from the front desk staff, waitresses in the restaurant even the housekeeper on my floor. Great general manger. Keep it up. Grade A+.
Location
I used to stay around the park during trips to New York, but for years have moved toward mid town location. Happy made switch, as don’t think for business traveler, anything beats mid-town if need to get around to multiple locations during the trip due to subway access near both Times Square and Grand Central. The Mansfield and its owners certainly are not alone in enjoying the location, as there are perhaps 7-8 hotels on 44th between 5th and 6th. It worked out great. Location A+.
Room
I was able to get upgraded at check in to a small suite. I enjoyed it. The good outweighs the bad, but I’ll offer both comments. Good points are the room was nicely paneled, larger than most, had two flat screens TV and generally was quite. The bad was that it was much to dark for my liking as was an interior room on light courtyard and did not have accessible temperature controls without calling the engineer. Grade B-
Ammenties
I’m still amazed in how hotels create their value proposition. In hotels like The Peninsula and Ritz Carleton and others at the upper end many amenities are extra. It seems like the better the hotel the more they feel confident charging for everything. At the lower end every amenity comes with the room. What was terrific about The Mansfield was that it offered a boutique luxury experience and included all amenities in the price. There is a terrific fitness center, better than lots of much bigger hotels, free Wi-Fi, a 24 hour complimentary espresso bar (terrific), a great lobby/library, a nice lounge off the lobby, I believe complimentary breakfast (was for me). Loved them all and used them all. Grade A+
Value
Value is the word of the moment and The Mansfield offered tremendous value. It’s not necessary to elaborate, but it would be easy to spend 2 to three times as much for a room in New York and not have as good an experience. Grade A+++
Summary
I completely and thoroughly enjoyed The Mansfield. Would stay there again in a minute and probably will again soon.
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