We just returned from a brief stay in DC and were very impressed by the St. Regis Hotel staff. The room was not large, but it was very comfortable and perfectly spotless. We stopped by the lobby bar the first night, and had a nice time with a friendly bartender and customers. Good service really shows up when you really need it.....my wife "forgot" her purse in our late night cab back to the hotel, with camera, cell phone, credit cards, etc. We talked to the hotel staff immediately, and they were so helpful and encouraging. They used video images and tracked down our cab and located the missing purse. Amazingly, we arrived home in South Carolina late Thursday afternoon. I played golf on a beautiful Carolina Friday afternoon, and when I got home for cocktail hour, a package had already arrived from the St. Regis containing everything my wife had misplaced. Now that is SERVICE!
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