I stayed at the River Inn for two nights and I was pleasantly surprised at how nice the rooms are and how modern they look since it looks like the building has been around a long time. The rooms are huge and include a kitchen with a full size refrigerator which came in handy to put bottles of water and soda in.
Unfortunately the drawbacks are because of the poor service and the indifferent staff. The first morning we were there, my husband and I decided to go downstairs to hotel restaurant, The Dish, and have breakfast. We got there at 10:30 am and they stop serving breakfast at 11 am, so we felt bad about getting there right at the tail end of breakfast service. Our waitress treated us like we had asked her for her right arm! There were other people in the restaurant so we didn't think we were being that terrible. The waitress acted like she could have cared less that we were there. Service was EXTREMELY slow. We ordered our food and both my husband I ordered hot tea with our breakfast. Several minutes went by and the waitress came by to tell us that they were out of hot water so they had to boil more and that would take awhile. Instead of offering us glasses of ice water or another beverage, she just walked away. When she brought our food, we still didn't have anything to drink, so I asked if I could have an iced tea and I was told that they couldn't serve iced tea or sodas at breakfast. Really? Still didn't offer us any other kind of beverage to drink while we ate our food. Did I also mention that I ordered bacon with my breakfast and she brought me sausage. I told her I asked for bacon not sausage and she sighed and told me she would bring me some bacon. I finished my breakfast before she got around to bringing me the bacon. I saw that she had gotten other peoples' orders wrong as well. We both had finished our food by the time she FINALLY brought our hot tea. Also, it took her 20 minutes to bring us our check. It was awesome.
After the bad service at the hotel restaurant, we decided to take advantage of room service for breakfast the next day. In your room, they leave a breakfast menu where you can circle the breakfast items you want, what time you want it delivered and then you hang it on your door the night before. It said you had to put it out before 2 am and we put it out by 11 pm that night. We asked for our breakfast to be delivered between 9 am and 9:30 am. 9:30 came and went so I looked to see if the tag was still on the door and sure enough, it was! No one had come to get our room service order and we had to leave the hotel by 10 am! My husband and I had to run to the Starbucks inside the George Washington University hospital a few blocks away to grab breakfast. When I checked out that morning, I told the receptionist about the problems we had and I got nothing, just a "Oh really? That's too bad." Yes, it was really too bad. Thanks for your concern.
Needless to stay, I would stay here again because the rooms are very nice and it's in a good location and very affordable but I will stay away from the restaurant or room service.
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