To be honest I usually stay at the Marriott but I decided it was time to try something new. Boy was I wrong. The cleaning service is horrible and if you want your sheets changed you have to call guest services. Also i tested the cleaning service one day. There is a brown pillow that they put on all the beds when they are finished making them. I put this pillow on the floor next to my bed to see if housekeeping would pick it up. Guess what? they didn't they just made the bed and left. The pillow remained there for 3 days until I had to pick it up myself which I don't mind.. but they are supposed to be housekeeping. My bathtub had a brown ring on it and I consistently called all week for housekeeping to clean it up. They never did. I stayed for a duration of 5 days but this was the worst hotel experience of my life. Also the iPod dock does not support an Ipod touch for charging, it only supports it for music playing. If I wanted to charge my iPod I had to hook up my computer cable to the dock which was highly inconvenient. Also the iPod dock was dusty.. in fact my whole room was dusty. I checked in on Sunday and I had to clean up the desk where I was to put my laptop because of the dirt and filth soon after I checked in. The TV has extremely limited channel options. I am horribly dis satisfied and I will NEVER be staying with the Hyatt again. My advice is to stay at a Marriott or if you want a truly GRAND experience.. go to the Gaylord resort in Washington DC. They along with Marriott they have never disappointed me.
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