We have 4 children, and given the fire laws in Indy along with the fact that we haven't found a hotel that can "guarantee" adjoining rooms...this is about our only option. It's a nice property and conveniently located and has a convenience type store on site. It's definately geared towards families! Continuous problems are....the pool is ALWAYS to cold and never supervised. So if you don't mind 5 - 10 year olds alone in the pool with you doing WHATEVER they want (since the parents are no where in site)and we've never seen any monitoring by hotel staff. In fact the 2nd to the last time we were there some guests had 2 dogs in the pool! In addition, there's never sufficient food or staff at the breakfast buffet for the guests (or trays/silver ware/glasses/etc.) - our last visit we had to wait over 45 minutes just to get a bagel & you better meet the delivery truck at the front door if you want a paper, the beds are very hard (bring your own mattress topper and pillows). The exercise room is "OK" if the equipment is working, but it's also part of the laundry room so be prepared to sweat if the dryers are on! But the laundry is free! The only provide shampoo (bargain basement) and soap (not too bad). If you want conditioner or hand cream or forgot a razor, don't expect to get one at the front desk...they'll direct you to the convenience store! There's only 2 elevators and they're TINY! Just enough room for a luggage cart and 2 people so don't check in or out when they're busy! The 2 room suites are very roomy, but be prepared to make the call to get light bulbs replaced or the stove or microwave fixed! Bring ear plugs for the 2nd bedroom since the heat pump is in the closet and it's LOUD!
We'll stay there again since it's our only reasonable option in the area...but I hate paying for buffets, etc. that we really can't use.
hotel reviews