Room was a bit shabby but very clean and the bathroom was immaculate. The location was brilliant, walking distance to most sights in the village. Although the room temperature was fine, the lobby and hallways were overheated to the point of being unbearable. The hotel can be very noisy, and various slamming doors and guests running up and down the hallway shouting can be heard quite loudly in the room (especially at 3 am).
I did have one issue with the front desk. My flight was delayed by several hours because of weather and I had called to arrange with the front desk to have a friend who was meeting me allowed to check into the room before my arrival. They assured me that this was no problem, however, when she arrived they would not allow her to check in because she didn't have a credit card and suggested that she sit in the lobby and wait for me (for 6 hours). It took several more calls to sort this out and they finally let her into the room about an hour or 2 before I arrived.
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