Definately not what it used to be... for starters the guys that work at the front entrance are not very friendly and could learn that a kind hello goes along way with a customer...not a stare down as if you are about to be challenged.. I saw that type of service three different times during my visit...but after making contact with them they were not rude to me..Also if a customer is agreeing to pay 100 bucks for 2 chairs that is cool, but it looks really tacky to charge a gratuity of 20% up front for services that have yet to be rendered....remember a gratuity is earned NOT deserved. As far as the douchbaggery factor it does exist here...not to bad though.. All Im trying to say is that its expensive and that if you are going to pay the big bucks you should get better treatment.
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