I stayed at this hotel for 5 days because my sister was getting married in one of the ballrooms and we also used several halls for the event. While the wedding was fantastic (all thanks to the wedding planner), the service at the hotel left a lot to be desired and even my 10year old niece was not impressed.
For starters, the elevator had a mind of its own and always took forever. Certain elevators go to only certain floors so its like an annoying merry go round. For the room rates we paid...over 250 dollars a night, I found it ridiculous that we still had to pay for a bottle of water in the room.
And to top it off, when I was checking out and called for assistance, I was repeatedly sent to voicemail!! So I had to leave my niece in the room, take a set of bags down, make a compliant and then do another trip down. By the way, the telephone in each room has an 'emergency button' which is rarely answered on time and even went to voicemail once..what hotel has voicemail! My sister stayed in the bridal suite and it was depressing. The decor of the room was very old with terrible carpeting.
So if you want value for your money, think twice about staying here!
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