We booked a room at the Marriott Long Wharf in Boston, MA one night so that we would be close to the Boston Harbor Cruises dock. Never in a million years did we think to check the hotel room for bedbugs! We have however paid dearly for our ignorance because we unknowingly transported bedbugs from the Marriott Long Wharf into our home!
We have since contacted the hotel when we realized the bites were not from mosquitoes but rather from bedbugs at the hotel, however the Marriott claims they have not found any "evidence of bedbug activity in the room."
For some reason the hotel refuses to tell us anything about their inspection -- whether they used a professional pest management company, whether they checked the beds as well as the room where the hotel valet stored our luggage and belongings. The hotel has not been open, but rather secretive about their "inspection."
After our night's stay at the Marriott Long Wharf, we awoke early for the cruise and we were told to store our luggage in a room by the entrance (the valet did not want to retrieve our car as we had asked, but told us to instead store our luggage and belongings in a secure room by the entrance until we were ready to leave later that afternoon). The Marriott did not inspect this area for bedbugs. Furthermore, we have no idea if the Marriott uses a licensed bedbug detecting dog (bedbugs hide as we have since discovered).
In short, this one night stay was a nightmare. We have paid a small fortune on heat treatments and chemical treatments on our home, we also had to discard all our luggage and belongings -- and essentially Marriott couldn't care less.
The Marriott should be legally obligated to inform guests if there have been ANY bedbug reports whatsoever in their hotels because otherwise guests are putting themselves at risk -- and in our case our children were put at risk by the Marriott.
The Marriott has completely disregarded our claim.
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