First time ever trying to use them. They canceled my flight, and their online system would not allow me to book a flight for the next day. However, upon researching a NEW ticket I could fly with them for twice the price. This is clearly not a company that cares about its customers or puts the customer first in its flying/booking practices. As a result of their unwillingness to rebook my flight, I was not able to see my family for Christmas.
airlines reviews