Total nightmare. I got my daughter a phone in 2012 and at the end of the contract she got another phone and was told the month left would be cleared. I got sent letters for this amount. I replied several times and explained however I was refused credit for a new car and checked Experian it was vodaphone and £43. Was on my credit history unpaid. After long calls to vodaphone they agreed it was their mistake and removed / paid the money but it’s still ok my credit history and driving me mad 😡no one can sort. Tying to contact them is a long hard process and last night customer care department couldn’t speak to me, refused to pass me to his supervisor because I didn’t have an account number. so I’m heading to get lawyers letter
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