This was suppose to be a fun trip with my boyfriend and I, and don't get me wrong everything about DC was amazing, except for the hotel. I've traveled to many places, domestically and out of the country and I've stayed at more hotels than I could count on my hands and toes, but the Capitol Skyline was by far the worst I've stayed in. The website is VERY deceiving. We walked into the hotel for the first time to a very nice and contemporary lobby. I was hoping the atmosphere of the lobby would be the same as the rooms. We decided to travel in January to beat the crowds at the attractions. I understand it is very cold. Walking into the room for the very first time, what engulfed me was the smell of old moth balls and of the stuffiness of the room like it hadn't gotten air circulation in a long while. That's besides the point, we then proceeded to turn on a little air to circulate the room. Looking around to find the thermostat figuring it would be on a wall, I was wrong, we had an dorm room air unit under the window. As we turned it on, we realized only hot air was coming out, even if we put it in the cool side. I proceeded to call guest services assuming that it was a maintenance problem. The attendant answered and I told her the situation. Before I could even finish she interrupted me to say "yes that's how it's suppose to be" and I said "so I can't even control my own air" and she responded rudely "no but I can send a maintenance man up to open your window" and hang up. You guys can guess what happened next.
Other poor amenities:
- no room service
- breakfast buffet VERY over priced for selection
- free WIFI is incredibly slow
- dirty closets, rusty hangers
hotel reviews