Super clean hotel with a great location. You can catch the subway without having to go outside. The discounted breakfast buffet was varied enough not to get boring.
However, for a hotel like a Hyatt I was surprised about the attitude of the staff. Its not that they were rude, just completely indifferent. We spent six days at this hotel and managed to see the same host at breakfast every day. You would have thought you would at least get a hello, but like the rest of the staff just grunts.
At least it was not just us because they seemed to treat their coworkers with the same indifference. Again, we were their for six days and hardly saw the staff interact with each other.
The structure and location were great, but the staff need their daily wellbutrin, and caffeine injection. Time to send your staff and management to happy camp!
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