Hubby had a meeting in NYC so the kids and I went along for the ride. I'm not usually big on crowds, but it was time to introduce the kids to the city, and the view of times square from our room was breathtaking. The front desk people were friendly and helpful, as were the valet and bellmen. Our room was clean, huge, and very nice. The bathroom was big with tons of counter space. I don't especially like the energy of this hotel as it feels pretty frenetic. That said, it's in Times Square, and if you're staying in Times Square, you're probably looking for that energy. If you have kids, they'll love the elevators. We rode them for fun. The room was an oasis. I ate breakfast at the hotel twice. The first waiter was less than friendly, and less than attentive. He also charged me for a meal that should have been free. That, I learned from the waitress on the second day, who was lovely and attentive and took it upon herself to bring the matter to the attention of the manager. The manager, also friendly and helpful, took care of the overage. Everything here is super expensive (except the elevators!). It's tourist central in NYC. It's to be expected. If you're looking to be in the middle of the action, this is your place.
hotel reviews