It's not their fault, but lots of street bums lined up across the street does bring down one's experience -on prior trips to the area I've stayed in the Coronado Hotel (need good renovation/without destroying the history) and The Lodge in La Jolla -kind of nothing to do interesting nearby except golf).
Rooms are nice -odd that most rooms don't have bathtubs, but shower pressure is good.
Room toiletries are the same ones in the St. Regis $$$ -super nice.
Free bottled water in the room and coffee in the restaurant.
They need to expand their front desk -the lobby is grand and open concept like the original hotel, but the front desk is pushed into a small corner. Also, their ONLY local car service is terrible and sooooooo overpriced $450+ for one person? Concierge are all so nice, but they need to communicate with each other better.
VALET AND PORTERS are some of the best I've worked with in over 10 years of business traveling with fashion groups aka high standards/good tippers for good service.
hotel reviews