11 of us met up here for my bday celebration last night for a girls night out of dancing. Besides 1 of the ladies, it was our first time here as we usually go to Scottsdale but decide to give Cadillac Ranch a try as we wanted something new & alittle closer. Since I wasnt sure how the crowd was going to be and we're coming with a big group, I had reserved a champagne table for us to make sure we'll have a spot. 1/2 of us showed up about 10p but the table wasnt ready for us so we were told to hang out and someone will come get us. We werent sure where they were going to seat us so while waiting, we put together 3 tables by the back wall so we could sit down and order something to drink while waiting to met our hostess/waitress. No one came to get us but our server came and introduced that she will be helping us (dont know if she even said her name as I dont recall). \n\nHere's my review....good & bad....We did have a good time (11 ladies, we're going to have a good time wherever we are) and we enjoyed the today's hit mixed with the latin music that they played. Here's my complaint I was not happy with and wanted to address. The waitress said I needed to pay for the champagne table so I asked to start a tab for me and put it on there. She came back saying her manager said I had to pay for it now cash & I can start a tab when I order another drink. I dont get that as I'm going to be charging for my drinks anyways so why cant I put it on the tab? I didnt have cash with me as I was planning on putting it on my tab so the waitress said I can go to an atm around there. Luckily, my friends gave me the $ to cover it. 1st problem. Next, she hardly came around to our table to take drink orders that we ended up going up to the bar most of the night to get our drinks as we didnt want to wait around looking for her. When she finally did come around one time, we ordered some shots and drinks which took awhile to get and another friend ordered another shot when she finally returned with the drink. Another friend wanted 1 but didnt want to wait for her so she went up to the bar and came back with hers before my friend got her drink from the waitress! Strike 2. Then, we got our drinks taken/table cleared that wasnt even done and still 1/2 or 1/3 full when we all went up to dance. Was told it's because they probably thought we were gone since no one was at the table (because we were dancing!) so we asked for them to please NOT clear our table/drinks as we plan on staying the whole night which they did, thank you but we had to order more drinks. Strike 3. Well, we continued with our fun dancing and the waitress told one of the girls to go get us from the dance floor that we needed to clear out and pay for our tabs since she was getting off. Stike 4...This is the first this has happened on any club I've ever been to which usually, it gets passed onto the next waitress who'll be taking care of us (not that she was much help...I have to say, she was friendly...just not tentative or available). I went back to pay not paying attention to the bill. Well, that's what did it in making me write this detailed review. Since I bought and paid for my drink at the bar and my friends bought me my other shot and drink, I only had 1 (ONE) special of the night AMF that I had ordered from her. Well, she charged me 4X that. Had I paid attention, I would of pointed it out so that was my end but come on! I've heard of stories of waiters/waitresses that would overcharge on people's tabs but it's never happened to me. Strike 5....is there such a thing??!\n\nWe enjoyed the music and the ladies had fun BUT we agree, it's not worth getting the champagne table or any table reserve as 1) you can get it yourself for FREE like we did as it's not that packed and we always go alittle early anyways as we like to get on the dance floor and get the party started. 2) Go to the bar and get your drinks as it'll be ALOT faster service and 3) NO TABS as you might get overcharged on your bill. If someone would like to get in touch with me, I welcome it and would love to talk to the manager/owner if you care about customer comments/feedbacks in improving your establishment.
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