Just got back from a great trip to Boston. From the time we walked into the Back Bay Hotel, Natalie at the front desk was gracious and helpful. Dipak and Heather were most helpful when my husbands back went out and he had to go to the hospital. They helped with arrangements, a walker and just made sure we were all ok. Our younger kids had a wonderful time too. They really went the extra mile to make sure we all had a good time, despite the fact my husband was out for two days. Thank you Back Bay Hotel!!!
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