I swore off Sprint stores after several bad experiences in the Bay Area. After my trials, I I then decided to only work with Sprint by phone or online for any issues that I had. \n\nUpon moving to the Phoenix area, I was told the Sprint store in Tempe was different. My opinion has now changed, at least for this Sprint store and the Technial shop next door. \n\nI've had to go to this location a few times when my phone was having some issues a few months back. My phone issues were resolved and the customer service was very good each time. The staff was very nice and helpful. A big change from my previous experiences.\n\nI went to the Sprint store on 11/27 to combine my plan with my wifes' plan. The store was pretty busy since this was Black Friday. Even with all the people, we were able to meet with a customer service rep within a few minutes and were still in and out of the store within 15 to 20 minutes. \n\nI received a new Sprint phone as a gift yesterday and I had to head to the Sprint store to get the phone activated and transfer over my contact list. I was very pleased with the process. The duration of my time in the store was less than 10 minutes.
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