We needed a room for one night before our cruise and a place to leave our car while we went on a two week cruise. We found the Clarion had a Cruise Package - we got one week free parking and one week at $8.00 per day..and the package at about $160.00 included our shuttle to the dock. The room was ok - no breakfast included, but Denny's a few short blocks away. The cons - when I called to make the reservation I booked two rooms (one for another couple) and explained that they were going on the cruise with us and would need the shuttle. The woman booked the two rooms and told me the shuttle would be included in their room and we would have the extra charge for the Cruise Package. They called and asked our friends what time we wanted to be picked up the day of the cruise; he scheduled 9am and was told their was no problem. CONS - We were in the lobby at 9am - no shuttle; 10am - no shuttle. The desk clerk told us the shuttle was on the way...We finally boarded the shuttle at Noon and were to be at the ship by 1pm. We made it by 1pm but we missed all the pre-sailing events we were supposed to attend. The shuttle driver was very nice and was not aware that we had been waiting since 9am. When I complained to the desk clerk that our friends had been charged extra for the shuttle, he said "you misunderstood" ; since I had written notes made at the time of the
reservation I know I did not misunderstand and as far as being so late being picked up -he acted rude and argumentative. The price of the cruise package was a good deal; the desk clerk's attitude stunk!
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