I am a Marriott Rewards lover... I need to stay in Houston... I like boutique older hotels... Icon sounded cool... I check in at about 11 pm.... Outside lovely... Inside lovely... Staff friendly... I walk into room... Handicapped room... Buzz kill... Too late to screw with it.... Creeped out by bathroom... I mention at checkout how disappointed I was... Young guy could give a crap less... Why spend all of the money to build a great property and hire a doofus to work the front desk? It could be a great place to stay... I won't be back due to them not telling me that I was about to walk into a handicap room and for not even acting like they care as I check out....
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