Booked this hotel for the thanksgiving weekend but had to move to another hotel! Guess what? They switch the AC to heat only in the fall and you cannot cool down your room. True story. Who would have guessed it? When I complained,I was told to open my windows.... What? In NYC! Really? What a mess. The only saving grace is that the manager on duty comped day two and reduced day one by $100. We are currently in the jw Marriott and loving every minute. Real air conditioning... A novel concept.
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