First, this is a "mature" property. I hate to use the word old. It has had it's fair share of renovations but it still has many signs of wear and tear. It has popcorn ceilings, older furniture, and A/C units & elevators that may go slow or make some noise. It is an almost perfect match to two other Florida Embassy Suites (one in Orlando & the other in Altamonte Springs). It does have nice new TVs, redone bathrooms, and the exercise room has all up to date equipment.
I have read the many negative reviews of this property, some are exaggerated, while others have a hint of truth (depending upon your travel experience perspective). Is it musty (it can be)? This is Florida and short of a complete tear down this hotel does have a long history of use. You can't clean that age, or the years when smoking was ok.
All that said, the truth:
1. Well located: minutes off I-95, 5 miles from Town Center shopping, and it is a safe area. I did see a security guard in the lobby in the late and early morning hours but certainly no issues or problems. My wife stayed here alone in February, and I would never send her into harms way.
2. Clean and well maintained: Staff was on top of breakfast, happy hour, and all the room issues. We took two rooms and in one the toilet got clogged, they immediately sent someone up to fix it. The printer in the business center ran out of ink, again immediately it was replaced. On top of that I could not get my boarding passes to print from the USAIR website, their property manager printed them later that same day, and delivered them to our room.
3. Rooms are large with a bedroom vanity & wet bar: You just don't see this type of space these days. The master bedroom has a full sink and vanity (this is handy). It is like a mini apartment.
4. Drinks, Food, & Snacks: I stay at a lot of hotels. They don't count your drinks or your trips to the omelet bar or the amount of bacon you eat at this one. Enjoy the abundance of everything.
5. First Class Restaurant: We had dinner at their Omaha Steakhouse. It was expensive but worth it. Is it Mortons or Ruth Chris? No, but they are not located in your lobby and they don't give a side with your steak and they are not crazy expensive, just expensive. So roughly, appetizers, huge 12 oz. filets plus plus all around, family of six, out the door with tip for $240.
So we all enjoyed our stay, and in the final analysis for the money (less than $100/night per suite) for all we got it is a comfortable value.
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