Having made our reservations for the River City Swing Dance Event several months prior and checking in a day early, I had hoped we would get a room with a view of the river (since it IS called the H/R Jacksonville Riverfront). Upon checking in about 2:30 p.m., I asked if we could possibly have a river view. I was told that would be a $30 per night upgrade (almost 40% more), so I said "No thanks". Our room was on the 4th floor, overlooking an ugly, eye-level rooftop with view-blocking walls all around. Later that evening and throughout the weekend, I spoke with numerous friends who checked in later, asked for a river view (or not) and were given one with NO up charge. We then spoke with the night manager who was rude, abrasive and very defensive of their policy. She very ungraciously did offer us a free breakfast, which we accepted. So, if you ever stay at this hotel and they tell you a river view room is more, that is not really true. Simply tell them you are celebrating an anniversary or birthday, etc. and chances are, they will upgrade you for free.
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