Went through the worst experience while trying to leave Houston. Waited (after checking in online) for hours in the line to drop our bags after going through the whole process of self checking our bags then had to wait the entire line anyway to drop the bags (felt like I was doing self checkout at Walmart only to have to wait in the line anyway). The people at the counter couldn’t have cared less how much of an inconvenience it was then about halfway through the line we were told to move aside to let a group through because they were in danger of missing their flight (no fault of ours but we got screwed again anyway). Finally got on the flight then while trying to leave Cabo we were told we were being delayed due to weather although all the other airlines were able to make their flights to the same airport go through. Now our flight that was supposed to leave at 3 now says it’s being delayed until after 9pm. It’s very obvious they’ve cancelled the flight and will be trying to cram us on the next one which at that point will be over crowded and they’ll be asking people to catch the next one as usual. And all the while I’m on hold with “Spirit airlines customer service” if there even really is such a thing. Still waiting for a human to answer the phone.
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