Sent my phone off in excellent condition priced at £215 no scratches nothing I sent it with a screen protector on ...I get an email to say there been a problem so I phone them up .. and told them how is that possible so apparently it has stratches all over the screen and back was not happy at all as my offer went down to £180 ....do not use this company same thing happened with my husband phone that did have a crack in the screen but they tried saying there was more
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