I've previously written a review of this property regarding a personal stay, stating how convenient the Airport Hilton is when traveling to/from the Philadelphia airport. However, I recently attended a special event at the Hilton and must take time to write another review since my expectations were much EXCEEDED. The staff greeted me on arrival through the door, check-in was smooth, and my husband was happy with the Internet connectivity right away to get work done before the dinner banquet. We had a minor setback in that our room key didn't work, but I used the house phone to call down to the front desk and practically before I hung up there was an attendant there to let us in, and within minutes another staff member brought our new keys.
We were attending an event in the ballroom, with reception just outside that area. Staff was friendly, food was delicious, and a good time was had by all. It was clear that the staff not only cared, but also paid attention to every detail in order to make sure the event was a great success.
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