Dear Daily Egg.. your customer service is horrible. The servers are clueless. I mean it is really bad! Let me explain. On our first visit my friend asked what was in the specific omelet, and the server grabbed the menu and read right off it??? My friend wanted to know specifically what one item in the omelet was. Then the server says you will like our omelets they are better than other places and so we asked what makes them better, and he said we season them different, so you guessed it, we asked what do they season them with... answer... \"Seasoning\". So based on a cheesecake picture on yelp I ordered the cheesecake. Bill comes out and no cheesecake. So I politely remind them they didn't get my cheesecake. He leaves to what I assume is, to get the cheesecake. Nope he goes and serves another table. So finally I have to get up and ask him for my cheesecake. I visibly see him take it out of the fridge and take the saranwrap of and wallah cheesecake. IT LOOKS NOTHING LIKE THE YELP PHOTO.. it looks like a slice of cheesecake you buy at Albertsons. Second visit, same server.. Lord Help US!! We tell him we want separate checks. He acknowledges with no problem. Bill comes, no separate checks. So we ask the on-duty manager for separate checks and she asks us what we each had. After we tell her.. I kid you not, she goes around the table and I quote, she says to each of us \" Ok you owe 12 to 13 dollars, you owe 9 to 11 dollars\" WHEEEEAAAT??? So we figured out how much each of meals was for her with drinks, exact amount and tip to cover our bill. \n\nTrain your staff or higher better help!!!\n\nThe food is actually really good though! So the food get's 4-5 stars and the service get 0-1 star so it averages out to 3.
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