Tony a mamager with this hotel cancellrd both of my room for our parker family weekend, Tony said my credit card was no good, i put more money on my card today be4 i left houston, thinking everything is good.. lajuann and the black guy manager were nice and helpful. but the rest of the staff was ok. i could have gotten a phone call so i could take care of the problem come on people .
NOT!professional !! NEVER STAY HERE BAD SERVICE
DONT STAY HERE/YOU R NOT SURE TO HAVE A RESVERATION. TELL THEM THE AMOUNT ON YOUR CARD FIRST AND THEN TALK TO TONY, HE MUST BE IN CHARGE. HE WILL CHOOSE IF YOU CAN STAY OR NOT..I.NEVER GOT TO A ROOM..
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