Very disappointed with repair service. I have got LG TV in July 2020 which is still under the guarantee. On Saturday morning when my daughter turned the telly on the bottom right side of it was literally blurred as if it's cracked. We called the customer service and explained everything. They said they will repair it. Delivery guy wS suppose to come on Monday in between 2:35 till 6. We waited whole time and at 6:30 he called saying is late so he won't be able to come and u will receive another time slot. They came on Friday and collected tv. And they returned it back without fixing as according to engineers its a physical damage which is not covered by the company. We Don't know how it happened. My 600 pounds tv is of no use now as they returned it back without repair. I went to the store where I brought it from and they said they can't do anything as I didn't go to the store first and called them directly. Very rubbish service. Please don't promise on the website k we will fix everything as u don't. U returned my tv back without touching it
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