I have to say that based on reviews over the summer I was more than slightly worried and was seriously thinking about cancelling our booking at the Newbury.
However, we did stay there and had an excellent experience overall. We had asked for a light airy room with a view and managed to get a mid sized room over looking Newbury Street - make sure you take ear plugs with you if you are a light sleeper, we did experience road noise. The lock to the room was very awkward (room 311 in case anyone is interested) and you had to jiggle the lock and handle a bit to get in. Room was plenty big enough with tall chest of drawers, desk, wardrobe and sofa. Bathroom was pretty standard. Only slight niggle was the state of the decor, as the paint was slightly scuffed on the walls.
Breakfast was fine and included in the room price - juice, coffee, fresh fruit salad, yogurts, scrambled egg, bacon, french toast, bagels and English muffins. However, because of the works to the restaurant (yes, still on-going months later, but desk clerk thought it might be finished today!), there was limited room to sit - a few squashed tables and high bar stools.
Desk clerks were all very friendly and helpful and one even checked us in online for our flight as we didn't have our own laptop. Use of the luggage room was a real bonus as our flight didn't leave until the evening, we were able to leave our stuff there and go out for the day. Overall, we had a great stay and wouldn't hesitate to book here again - best things for us were the location, the historic nature of the building and helpful staff.
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