As others have said, this is a very convenient location. As a result of this, the area is very busy (verging on manic). The subway is right across the street or around the corner, depending in which direction you wish to travel. Drug store, 24 hour Macdonald's and 24 hour diner (quite expensive) all on the door step. Right across from Madison Square Gardens and around the corner from Macey's. Oh and avoid TGI Fridays (right across the street), it is absolutely filthy - expecially the toilets. The rooms were small, but clean and adequate and the beds were comfortable. We also got quite a good rate. Our visit to this hotel was marred by the very pushy and rude bell boy, who took exception to us booking our own taxi when departing for the airport. He obviously had some kind of arrangement with certain taxi drivers who charge around $20 more than we managed to agree with an independant taxi driver. This made him very sore when we told him that we didn't want a taxi, but then went to the driver we had actually booked. He came over and gave us a mouthful of abuse, obviously sore that he would be losing out on his cut of the money. I will be making a complaint to the hotel about this awful man. Surely it is up to us where and when we spend our money; do not be intimidated in to booking the cab that they have arrangements with. For the record, if you book a private car with the transportation people (also very pushy) within the hotel it is $85 dollars to Newark Airport including taxes and tolls (but not the tip). If you arrange a taxi with the bell boy, it will be around $90 (obviously to cover his and the taxi driver's cut of the extra). With the independent taxi drivers the same trip will be $70 including taxes and tolls, the tip is extra. Our taxi driver was fully registered, he just didn't have the arrangement with the bell boys. He was also one of the more polite people that we came across in New York City, and one of the few people who deserved our tip. All in all a decent hotel, but certain staff seriously need to take a course in etiquette and customer service.
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