We stayed at this hotel for 4 nights. Our room was comfortable, quiet, and well furnished. Staff were all polite and helpful often offering assistance and never failing to greet guests. There was good security with several staff always in the lobby monitoring the comings and goings of anyone who came into the lobby. Questions were answered politely and promptly. The room amenities - shampoo, conditioner, towels, soap etc were first class as was the in-room coffee. Management and staff were quick to acknowledge that we were celebrating an anniversary and birthday and helped to make the occasion a special one. We walked to most of the tourist attractions and entertainment and found the district very safe both in the daytime and the evening. Public transit was close by when needed. This is a wonderful place and I would not hesitate to recomment it to travellers who are looking for a comfortable and elegant hotel in a convenient location. Ann from Hamilton, Ontario.
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