The Mayflower Rennaisance is no doubt a beautiful historic hotel and overall, we enjoyed our stay there. We were, however, disappointed when upon after first full day of touring around D.C., we came back to a room where the beds hadn't been made, towels hadn't been changed, coffee hadn't been replaced, etc. Bottom line, our room wasn't touched. We were also billed over hundred dollars by Renaissance for what should have been redeemed Marriott points. The location is great and the staff is extremely friendly and helpful.
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