First, I cannot warn people enough about how difficult your life becomes because of the location. You go up three really steep hilly streets before reaching it from Union Square. You can take the cable car, but the crowds for the cable car are huge. The hotel's own store is miniscule and overpriced. As for the rooms, they are decent, but if you stay in a lower floor, you will sleep only between 1:00am-6:30am because that is when the cable cars run. I would not have a problem if this hotel were priced at a Courtyard rate. But as a luxury hotel, it is ridiculous.
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