Stayed here one night, 09/19/12, in a handicapped accessible room. The location is great, and the building looks good from the exterior, and the lobby is attractive. I checked in @4PM, and there was one person at the desk. The guest in line in front of me had issues with her reservation, and the clerk was overwhelmed. (Upon checkout the next morning, there was again only one clerk. )
Eventually I was assigned a room, and the A/C did not work. I called the desk, and was advised they would come check it later, but could not do so at that moment, as there was no one else for the front of the hotel. The temperature was in the 90's, and this was Florida. I left for dinner, and three hours later, the issue had been fixed.
The carpet in the hallways is in great need of replacement, with visible stains and wrinkles. The hotel accepts animals, so this may contribute to the problem.
My room was a good value for the money, but, when I stayed at the hotel two years ago, there were two desk clerks, and I remember the carpet needed attention then. Looks like some updating is needed here, as this could be a really good hotel for the location and price.
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