We were really looking forward to a long weekend getaway...and just to be very honest, this hotel took some of the happiness out of this trip. We thought at $420. a night, we would at least get a room large enough to put our luggage in or even to store it...no, there was no room, could not regulate the heat (we literally burned up). The heat is the old steam heaters and could not be turned off....we left out for the evening, thought it was off, and came back to find my luggage so hot that it could have burned up(it was sitting NEAR, not next to the heater). The mattress was sooo hard, we stayed up off and on all night. Trying to make the best of a horrible stay, we asked to be moved to another room with more room,asking for just a queen size bed...same thing, except we were able to turn the heat off, but then we froze! It was 29' at night, and 40' in day....snowing on Saturday night. The shower/water pressure was great, but the shower was soo small and the head was so high up, our heads got drenched, but couldn't really bathe the rest of our body. AND...included in all this, there are no soda/bottled water machines, no complimentary coffee, no coffee to even purchase. Literally ,if you want anything to drink, you walk a block...whether it be morning, night, or in the middle of thenight. Personally, the hotel web site makes it out to be much more than it is...we travel a lot each year and many times to Bermuda, Europe, etc. This hotel was one of our most disappointing ones ever. We will NEVER stay here again, and have learned a big lesson in acquiring info and reading reviews on hotels. We usually do, but just didn't take the time on this one! Never again!
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