The worst experience ever. The staff lacks knowledge and language and they do not have the slightest level of politeness in dealing with customers. Imagine that you have booked two seats on the plane, then you are surprised that the employee tells you that there is only one seat, then you argue with the staff that you have reserved two seats, and time passes to come and another says to you, "Yes, you are right. You have two seats reserved" and you discover that the first employee is wrong. After that, you have to pay a large amount of baggage fees that do not fit the size of the bags. You reluctantly pay because you would like not to miss the plane. Then when the staff finishes the procedures you missed the plane and worse than that instead of apologizing for their mistake you have to pay for the flight again and the bags again. My vacation was ruined. I advise everyone not to deal with Vueling Airlines at all.
airlines reviews