Besides the appalling service, random extra charges, lies and false promises, get this:
I want to move out of a shared house to a place that already has internet, and the remaining housemates want to keep the BT contract. In order to do that I will have to pay a £400 fee for breaking the contract, and the housemates will need to pay a rejoining fee TO KEEP THE SAME CONTRACT GOING!!! How is this not actively designed to rip off people in shared housing?
Use any other provider.
BT just want your money, and will push the limits of what they can get away with to take it.
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