Walked in wanting to spend ~ £750 on a DJI product. Got told I’d already spent my 1month old birthday gift vouchers going towards the purchase. My girlfriend left due to the awkwardness at the till and Several phone calls being made and voiced out to the store floor…. After an hour I eventually walked out with an order confirmation but the gift voucher chaos on the system highlighted they were apparently already used (except they weren’t) one guy even said “this always happens with gift vouchers”? I left feeling like a criminal and felt quite embarrassed, but I accepted an apology from the guy at the till, despite the audience looking very suspicious of me. Would I want to walk into this store again? No I wouldn’t.
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