We usually stay at Hyatt Place because we find it to be a home away from home. We stayed at Hyatt Place one week prior to this visit but at a different location and there were six people in that room which was very comfortable and only four this time and felt more congested and less roomy. Check in was fast and friendly. Room was clean but appeared to be small and beds were full size and not queen as we were told they would be. The bathroom door lock was broke and shortage on towels. No coffee maker nor cups in room. Although we were told this location do not serve breakfast but found that statement to be untrue. Maybe that person should have stated "We serve only cold breakfast and not hot".
Entrance gate was not working but exit gate did. Me and my daughter was trying to make sense of having a gate up that did not function and served no purpose.
The fridge did not get cold, therefore our food was no good the next morning and drinks were hot.
Finally we realized this was not an original Hyatt Place, but a renovated AmeriSuites. We were somewhat dissappointed and agreed not to ever stay at this location again and no other location that is formerly another hotel. Will continue stay at Hyatt Place, our home away from home.
Overall, it was bearable for one night.
hotel reviews