First of all, the good points: this hotel is half a mile to the Navy Pier, has an expansive free breakfast, indoor pool that was relatively clean and spacious rooms. Although, I can't say for sure, I think the State St location has slightly bigger rooms.
We stayed for 4 nights in June with 2 adults and 3 children. I always travel with a small fan because I cannot stand hearing a ton of noise. We were on the 9th floor and I could hear cars peel out on the street, followed 10 seconds later by police sirens all night the first night. So, to add to my fan, the second night I played nature sounds on my phone as well.
My husband slept on the pull out couch and could hear the morning crew readying breakfast at 5am just as if they were outside the door. The atrium effect that all Embassy Suites have.
Thereafter, we could hear people in rooms on both sides of us. One with a baby that cried half the night and the other a room full of drunks guffawing until 3 am. This is something I have yet to experience in a hotel. I read about it all of the time. So another night with little sleep.
You have to go in through a lower entrance, then elevators to get to the lobby/reception. The bellmen quickly pointed us the way. There's an underground area where I guess the bellman will call a cab for you, but none ever offered when we were standing there. So we just walked out to the street and waved one down.
If you're up for walking, a lot of places are within walking distance here. After walking from the red line, all over the airports, to and from the Navy Pier, my 4 year old had had enough. So we spent a bit more on cabs than planned.
We were very close to the Mile and walked the 2 blocks to window shop a couple of nights. There is a Dominick's grocery store across Columbus that has every thing you could need.
I am on a restricted calorie diet and found the breakfast to be a bit difficult for me, but if you like cereal, yogurt and skim milk, this will work for you. Breakfast every day we were there was eggs, hash browns, sausage, bacon, and pancakes. They also had fruit but it looked like it had been rolled in liquid goop. If you were patient, there is an omellette station. There's everything to drink and I was especially pleased to find apple juice and a soda machine. I've given up soda, but happy to see it as an option.
In every other Embassy Suites we've stayed in there was bottled water in the room on the check in, then after so many days. No bottled water and the vending machine dropped frozen solid drinks.
All in all, I don't think I would stay here again. I don't think it was horrible by any means, but if I'm going to pony up close to 3 a night, I want it be nicer than this hotel.
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