Purchased a Silentnight Toulouse single divan bed in June 2022 for my 11 year old boy. The bed frame twisted and the legs bent under and started to collapse. This happened and was reported within 4 months.
Argos have refused to even look at the bed let alone repair or replace it. They claimed the legs had been forced. (The bed has only been used for 4 months, never been moved and is used by a child who is very quiet - it’s meant to be suitable for adults!!!) They have also ignored my written letter of complaint. I’m going through trading standards now.
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