Just back from 4 nights at the Edison. We were allocated a room on the 4th floor - the room was very dull & drab - the paint was peeling off the skirting boards all around. We went back to reception & were told we'd have to check out & check back in after 3pm to be allocted another room {it was now 1pm}. We returned at 3pm & were allocated another room on the 11th floor - the room was tiny - the bed was up against the wall. you could only get in from one side.We had to leave hotel at this stage as we had a tour pre-booked. On returning later, I asked to speak to the manager, the receptionist went out the back & on her return said the manager had just "stepped out". The receptionist said they had no other rooms available & no possibility of changing rooms. I told her we could not stay in that room - after a few minutes on her computer - she gave us a room on the 7th floor. Again, tiny but at this stage we were up 16 hours & echausted.
The locatation of the hotel is ideal - but I would not stay in this hotel again- there are plenty other hotels in the area. It was very disappointing, I had read reviews on this hotel. I am not a very fussy person but tis was our 1st wedding anniversary & I had e-mailed the hotel a month before to request a nice room but wasnot accommodated at all.
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