We picked this hotel because of the airport shuttle. We arrived at 9pm and needed food service. There was no room service and the restaurant was closed early because "it is a holiday" Presidents' Day. Really? We were told to order out! No information in the room about ANYTHING. Not even a phone book. We were told to come to the desk for take out menus. Really?
We left at 5am so we couldn't take advantage of the "Free" breakfast. There was Continental breakfast- coffee and 1 donut! Really? No discount for no food (room service still closed due to Presidents' Day)
Shuttle to airport ok. Shuttle home- non existant. We waited 11/2 hours at the airport. Called 4x and told to hire a cab. No cabs were found even after a call. Finally the shulttle showed and we were told they did pass by 2x but it was too full to pick us up. Really? no one in the 2 other groups saw the shuttle either. Both of the other groups had to wait an hour, too.
Terrible, terrible
Cost $250.00- but they did let us park there free for the 4 days we were away. We will pay someone else next time. Never again!
Oh, did I mention the food on the elevator floor? Terrible
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