we booked this hotel in january last year,2 adults 3 kids,we had a 2 double beded room we booked tru hotels.com,we are starwood prefered guest but when we where checking in we were told we could not get any points as we didnt book directly with the hotel!!this realy put me off,it was very cramped but it was spotless and warm and the beds were very comfy although on the small side a bit! not enough room for us to move about in the room but they had no suites available so we made the most of it.i will say unless your on business or 20 somthing this is not the place for you,its not geared toward family or teenagers,but they were very polite and helpfull,i like clean and modern so it was ok i suppose.the 5 of us are going back to nyc in two weeks but wont be staying the the westin this time ,if anyone has any good family hotels they recomend please feel free to contact me tru tipadvisor.
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