We stayed for 6 days at this hotel--two days in a room that had TERRIBLE noise next door. If you book a room, do not stay on the 2nd floor as this is where the noise is so prevalent. It seemed as if someone was moving furniture or bowling, which continued all night long making it impossible for us to sleep. Not only did we hear the noise next door, but you hear the subway underneath the hotel all night long as well. The management moved us to another room the following day as no rooms were available that night and it was much better as far as noise was concerned. The manager gave us a free breakfast and they did offer a discount for the nights that it was noisy.
Overall, the hotel does not meet the Hilton quality that I have come to expect. It is not spectacular and some remodeling needs to be done--especially in the bathroom area.
Location is great but when I come in from a long day, I'd love to relax in a clean, quiet room. I'll come back to NY but not to stay in this hotel again.
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