Everyone writes reviews of places they love. I've written plenty about how much I love Rise And Shine here in Las Vegas. Well, you learn WAY MORE when things DON'T go perfectly: This Sunday, my wife and I were seated at \"that\" table. Y'know, the mystical spot where ONE waiter thinks it's the other waiter's, and the other one thinks it's the OTHER waiter's. Consequently, we waited 10 minutes with no greeting at all, and watched later arrivals on both sides get attention while we were ignored. Right around the time we were thinking \"Let's get outta here\", the hostess (Shannon) came over, and with true concern told us that she had noticed we had been waiting, and wanted to help. She took our order herself, gave us a 2-for-1 coupon, and brought us our food herself... then she checked back TWICE during our meal to make sure everything was OK, checked us out promptly while mentioning that she recognized my wife and I as \"regulars\", and was extremely pleasant and made friendly conversation, introduced herself and asked our names, and again took great care to apologize for the delay. All I was thinking was \"WOW\". Look, I GOTTA testify, their food is good enough to treat people like dirt and still succeed - the fact that they care so much makes it a NO-BRAINER. I've trained Customer Service for a living for over 26 years, I know what I'm looking at - Thank you, Shannon, thank you, Rise And Shine!
places reviews