It did not help that due to a mix up we needed to squeeze a family of four into a King Room, the sofa was hastily made up (no doona or blanket for warmth) and breakfast offered for the mistake(which ended up costing us, as the full price of breakfast was debited to our travel card, and then removed in a subsequent transaction costing us in fees and exchange rates). The rooms are ageing and a number of mild imperfections cautioned us about the room, such as dirty sink, yellow stains on shower base, dirty underblanket on bed. Our next major disappointment came with room service, we were told at the restaurant to order room service, but only 1/2 our meal arrived, when questioned about this we were told the kitchen was closed leaving 3 hungry people to devour 1 burger, this was the only time that staff did not work hard at helping our requests, in fact there were times when I almost felt the staff were reading my mind. A big thanks to Edgar Padilla and the others that assisted us, their local advice about Washington made our trip.
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