the hotel is in good location and the room is nice, but the front desk service is terrible, unfriendly and impatient. we booked 2 Aqua view room, and they putted one of our room in different room type, so I asked them to change our room to what we booked before, the front desk lady just told me I have to wait until next morning and bring my luggage to lobby wait, and they can't guarantee I will have room or not..........and the lady is totally not helpful with my other question.
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