I was much looking forward to staying here at The W, Washington but I think it was over hyped. There were two doormen on duty but I had to open my own door - through two sets, not that I mind opening my own doors but when you have two doormen stood there doing nothing but talking and you have two very large suitcases you'd expect them to open the doors for you, especially for the hotelier in question.
I arrived at the front desk and I was blunted asked "can I help you?" - giving me the impression that they thought I was in the wrong place. I then told them I was checking in, their attitudes promptly changed - even offering me a complimentary hot drink.
I checked in and went up to my room via the lift. To operate the lift you just hold you key card up to the card reader - which is easy and very convenient, not like some lifts where you have to insert a card into a reader to operate it - most troublesome if your hands are full.
I found my room only to find I had been allocated a disabled room - which is not a problem. The bathroom had a shower only but the bathroom itself was quite small considering it was a disabled room - the shower was small too, not much room to move around in there if you are in a wheelchair in my opinion.
The room was nice and clean, but the room was rather small too. The hotel is situated close to the monuments which was nice.
I went out to check the area out and upon returning later that night, they had the lobby area pumping with music and parts of it was sectioned off for a private function. I made my way to the lift, only again, for a burly man to stop me in my tracks and ask if I was going to the rooftop party or if I was a guest. I told them I was a guest and he demanded to see my room card key. He then let me through when I complied.
The noise wasn't too apparent from my room - considering they were having a party.
On a good note, they offer you one complimentary ride - you book in and they take you where you want to go (with restrictions) - this is a nice gesture. You just have to watch a short marketing video in their cars - where they try to tell you of the benefits of buying the car you are riding in. If anything, if you're not looking for a new car, just take a free ride, beats taking a taxi!
I did expect more from my stay here and was disappointed because it did not live up to my expectations.
hotel reviews