If you're in Chicago for business at the Merchandise Mart, the Allegro is just three blocks away. However, after 3 nights in one of the most uncomfortable beds ever, my back was killing me. I asked if the beds were typical and they said yes, but they promised to look into the one in my room they were full so i was stuck with it for my stay. The bathroom didn't have much counter space at all, and the entrance is a little weird. You go past a couple of bellhops into a space with a staircase and some elevators. The actual lobby is on the 2nd floor. No signage to tell you that, so you might wander into the restaurant near the elevators, as I did. The bellhops offer neither guidance nor any sense of security at the entrance. The rooms rates were on a par with the Fairmont, which is a far superior hotel. To add insult to injury, they tried to charge me for a minibar drink. I never even opened the door to it! And after I got back home, I saw a charge of $19.90 added onto my credit card after I checked out. They refunded it when I called, but that was pretty sneaky. They do offer free coffee and newspapers in the hotel lobby. At an average of $330/night, it was overpriced and not worth keeping on my list of Chicago hotels for my company.
hotel reviews