Have used mazuma with no problems in the past and trusted them. Big mistake. Sent off a pixel 6 pro. Offered £400. They came back saying it had more than 5 scratches, it didn’t. Been well looked after in case and screen protected since new. So they reduced offer to £340. Absolute rubbish. Also sent in Huawei p20 pro. Offered £40. Again in excellent condition. In case since new with screen protector. Came back saying it had more than 5 scratches and a burnt out screen. Total b**ll***t. They also said it was locked to EE. Funny as I’ve used both BT mobile and 3 SIM cards in it with no issues so again this is total crap. Never again. Do NOT use these scammers!! Shame as they used to be good. NOT anymore. BEWARE - AVOID!!!
Response to comment:
You asked for my order numbers to investigate. I sent them through straight away via your website. It’s is now 4 days later and I have heard absolutely nothing back. Just like I did when I complained in the first place that the phone wasn’t scratched. Absolute joke of a company. Please please do NOT use this company.
In case you still need them despite me sending two messages - here they are again
M8453922 and M8453760
P. S. I see from other reviews I am not alone in being scammed by them. Absolute con.
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