The outside of the hotel is beautiful. The lobby is breathtaking. We had a wonderful view of the bay bridge from our room and right outside the door. We stayed on the regency floor and enjoyed the services. And the best thing about this hotel : LOCATION! If you plan on staying here and don't mind the crummy rooms, then don't ever rent a car! The street cars and Trolleys are literally on your doorstep. But I must say the furnishing in the rooms were a complete disappointment. Holes in footrest and comforter??? Come on Hyatt!! I stayed at a crowne plaza hotel the day before and enjoyed plush furnishings. I understand this is a business hotel, hence the Spartan decorations but seriously, torn and aging furniture is an eyesore and not worth the price. On the plus side, the staff were excellent and prompt in meeting our needs.
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