It is a nice place but not up to the standard of other Kimptons I have stayed in. The internet was out for most of our stay which was a problem for us as we needed it for business. Also the concierge was unable to help us when we asked about some sites because the internet was out and she said she would find out and leave a message on our room phone (didn't happen).
When the room was booked I told the hotel that we were celebrating my husband's birthday (they mentioned that they would have a b'day "treat" for him) - that didn't happen and on the last day I asked about it and they said it wasn't on the reservation (I previously was told it was) and they offered me a breakfast voucher. The room was small but adequate. I found it to be dark. We were on a high floor but with no view. It was ok but not what I expected. Last year I stayed at the Muse (also Kimpton) and found it to be a better experience.
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