My wife and I stayed for one night last week at the Clarendon. We had a layover in Phoenix and we like Boutique hotels and the pictures looked great and boy were we dissapointed. We've stayed in a lot of Boutique hotels and have to admit that the consistency can vary on things like cleanliness, etc.
What I was most dissapointed about was how incomplete the renovation of this building is. The bathrooms in the rooms have not even been professionally painted and the tub and toilet were at least 20 years old. This building appears to be an apartment complex from the 60's that someone had a limited budget to turn into a hotel. Not great.
I can only assume from the awards that this hotel has received that there isn't much competition as far as boutique hotels go in Phoenix.
The carpet in the rooms is dark and it is easy to tell how unclean it is. The rooftop patio is a joke. The colorful tiles in the pool area are dirty.
Bottom line is that there just doesn't seem to be a lot of pride of ownership here. This hotel will be a wreck in another 5 years. Too bad because there was a good idea here at some point, but it lacked the budget to complete it properly and the know how to keep it that way.
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