This hotel needs to hire more desk clerks, and those who are here should focus on the customers present more so than those on the phone. It took entirely TOO long to get checked in. That being said, once the clerk DID get to me, she was quite pleasant, and very helpful with my requests. Good potential, but re-examine priorities.
Housekeeping...a disaster. I always check the air conditioner filter, to see how well they really take care of things. This one looks like a grey fur coat. The coffee maker also has some sort of residue in the fresh water tank. No way will I drink anything from this machine.
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