We came here july 2nd, and it is possibly the wrost hotel i have ever stayed at. We made reservations for a king size bed in a smoking room, but they had not held our reservation and we ended up in a full size bed in smoking. Parking is terrible, we spent an hour trying to find a spot. The room service stops at 10:30, which is terrible for travelers who arrive late. Just finding the place was a trip and a half. when we couldnt find it by the directions from mapquest and their web site, we called and got directions from them personally, which put us in some loading dock zone. Over all, it was a terrible stay. the price wasnt bad for chicago though.
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