Flew Kigali to Monrovia over Nairobi and Accra on 8-9 May 2022. Flights on time. Checked in online worked well and got my BPs in airport swiftly. No luggage issues. Recognised as Skyteam elite. Kenya Airways staff came to me in lounge and, without request, carried my hand-luggage for me from lounge to the aircraft. No waiting time nor queues anywhere on the trip despite the flights were full or almost full. KQ delivers and have rarely let me down over the years. Pearl Lounge in Kigali delivers but suffers from deprived views of airport runways. First flight was on an Embraer 190 which is a lovely, roomy aircraft. Onboard, they allowed me to shift to an exit row as my original seat was mistakenly occupied by another person. The seat now offered was very nice - it would have cost me 50 USD if booked online. Drinks were generously provided. Appreciate Kenya Airways often have the Happy Hour concept where a request for a single drink most often triggers serving two. The wine in mini-bottles was acceptable, a South African “Stonedale”. I had requested seafood meal and I got it: it was a cold, tasty salmon sandwich. FAs were kind and effective. No IFE nor WiFi but on a 90 minutes flight its not an issue. Transit in Nairobi Airport smooth and quick. It took me only 15 Minutes to reach the KQ Pride Lounge. I love this lounge, roomy and curvy designs with lots of nice sections. Had a god nights’ sleep after acquainting myself with a Niederburg rose-wine which superseded an alternative, Italian sparkling wine The next flights from Nairobi to Monrovia via Accra were on their B737-800. Despite the flight was completely full (all seats taken in both classes!) the staff manage to care passengers well. No power outlet nor monitors, only WiFi and use of personal devices were possible. Special meal rendered to perfection. I also tried other dishes as I was offered. Drinks provided generously, again Happy Hour (order 1 get 2) occurred at least once. Slight delay as the stop-over in Accra took longer time as a lot of passengers disembarked before cleaning and loads of new passengers came on board – again the flight was full. Luggage in Monrovia came out quickly. Nicely done, Kenya Airways. Can recommend.
airlines reviews