I stayed at the Residence Inn/Medical Center last December when interviewing at the Baylor College of Medicine. I had actually spent ten months living in Houston following Hurricane Katrina, and lived right around the med center, so I knew which areas were sketchier than others, and figured I'd be just fine staying at this particular hotel.
Check in was unremarkable, and the room itself was fine. However, the next morning when I was leaving to drive myself to the medical center, I discovered that my rental car had its tires and wheels stolen overnight. There are two kickers to this story: in the parking lot with me were 3 other IDENTICAL cars (same make, model, year) that still had their wheels, and the Residence Inn made a big deal of having one side of the parking entrance closed off by 9 pm so as to thwart thieves (presumably? it clearly didn't work).
Management acted as though nothing had happened when I informed them of the situation--just a calm "ok, inform the rental company, file a police report, and leave the keys here with us if you will be leaving the hotel to go about your day." I get the feeling this has happened many times before, and that they are well-versed in how to "handle" it.
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