Returned to Hard Rock Cafe in Kuala Lumpur after 1 year and WOW it’s totally rubbish now and by my extensive travels and collecting my tracking points I can now comfortably say it’s the worst one in the world.1. Ordered two steaks that had to be sent back as they were raw in the middle.2. The vegetables were almost uncooked, hard and barely warm3. My child’s meal was forgotten4. The bill came with 2 errors: a)Adult milkshake charged instead of child’s milkshake, b) Beet salad was wrong price from menu5. When I complained the steak they took back and returned totally overdone6. The cashier said thanks for pointing out wrong pricing so they can change the computer price accordingly (I guess the manager there don’t have any brain or just lazy??)There was no apology no compensation nothing, I also did not ask and can only share my feedback to others and also I will never go back there.Shame on you Hard Rock Cafe Kuala Lumpur for being the worst Hard Rock Cafe in the world with the worst management. Totally pathetic.Pity there’s not a zero rating.
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