I made a reservation two months in advance at the George Washington Inn for an interview I had at GW Medical. They called me the day I was supposed to check in, at 4pm (note, after check in time) and told me they could not accommodate me and would be moving me to their sister hotel (One Washington Circle). Even though the sister hotel is only a short distance away, it was upsetting to me that they acted as if this was not an inconvenience or even an issue for them to be asking me to move on the day I was arriving, after the time I could have arrived. When I asked them why I was being moved the first desk clerk said there was a problem with my room type but after I insisted on talking to the manager he told me that they had a group that decided to stay longer than their original reservation. Now, I don't know about you, but I have been at a hotel before and wanted to stay longer and if they are sold out they tell you NO. I don't understand why this hotel thought it was okay to drop another reservation because another guest decided they wanted to stay longer at the last minute. They also refused to adjust my rate in any way to account for the inconvenience. To top it all off, when I called the sister hotel to discuss my reservation they said they were not aware I was being moved and that their hotel was sold out too. Finally, after calling each hotel another 2-3 times I was given a new reservation number at the One Washington Circle by the GW Inn staff. When I arrived at One Washington Circle in the evening I was told the hotel was in fact sold out despite what the GW Inn had told me and they would only be able to accommodate me in the the Board Room of the hotel for the night. Once I was at the One Washington Circle everyone there was extremely nice and tried to accommodate me the best they could and gave me a discounted rate for my inconvenience - it was the difference between night and day compared to the GW Inn. If you have the option of making a reservation at one of the two hotels, definitely go for One Washington Circle. The GW Inn is poorly run, the staff is rude, and they have zero respect for the commitment they make to you when you make a reservation at their hotel.
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