My observation was that the hotel was just too dark, near "modern gothic". It was a strange vibe that didn't seem consistent with what one would expect from Texas. I never felt like I could completely relax in this renovated bank building. However, the service was wonderful and the massage was much needed. The room service menu was outdated and I had to change my order a couple of times which was annoying. The roof-top views of downtown Dallas were good. The hotel entrance leaves a lot to be desired even though the valet staff was helpful!
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