This hotel is connected to Boston Logan International Airport Terminals A & E via Skybridge, so it is absolutely excellent for that purpose. Takes about 5 minutes to walk to Terminal A and up to 10 minutes to walk to Terminal E.
The room that we stayed in was a corner room and we had the most amazing view of the airport, planes and Boston sky scrapers. The room itself was roomy, comfy and the big bed is very comfortable. There is a coffee maker in the room too.
This is a big hotel and unfortunately the facilities that they offer just don't seem to work, especially for tired, stressed travellers. The coffee area/Starbucks closes at 12:30pm. Why? This should be open all day (and night?!) The Berkshires restaurant was only open for breakfast (very expensive rip-off at $24.00). The main restaurant was a shambles. It could not cope with the numbers wanting to eat there. People were being turned away or asked to write their name on a list! The menu is limited and very expensive. The 2nd food option is room service which is a massive rip off of ridiculous added charges. We decided to walk 10 minutes over the Skybridge to Terminal E in the airport and ate there. We enjoyed a lovely meal in super quick time at Dine Boston.
The gift shop was also closed when we wanted to use it.
Wifi was free but if you wanted superfast internet you would be charged about $20.00.
This hotel could do well to take a look at its facilities and change a few things for the better.
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