Not had a signal in my local home village for over a year. Called customer service who have done all the trouble shooting and done everything possible to try to get my phone to work. Nothing helped my only option is is cancel my contract, they wanted £500 as a early cancelling fee. I don't see why i should have to pay anything due to not getting the service I'm paying for. Customer service offered me a £250 reduction in this but i still feel this is not good enough.
If i didn't have WIFI in my home and a home phone i would have no way to contract anyone the minute i entered my own home.
I'm now stuck with a phone contract cause i don't see why i should be paying to get out of a contract that they not even providing.
i know I'm not only one who has a problem in my local village with Vodafone.
Roll on December when i can leave the worst mobile provider i have ever had.
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