The bold industrial decor of the room is very contemporary ad won't suit everyone's taste but if you enjoy design or fashion, this would be a good choice. It's clear from the other guests staying here that it was the choice of the young and hip.
The floor to ceiling windows are striking and provide an interesting view of NYC. The bed was comfy and the sheets were a nice thread count. There are monumental backlit white boxes with botanical themes printed on them above each bed providing a focal point for the room and interesting lighting for romantic moments.
I stayed in three different rooms and found them all quiet. The thermostat worked well.
The 'rain' head in the shower is another feature although it was so high tech we couldn't get it to work at will. The shower is huge - definitely enough room for two. The bathroom is stocked with organic toiletries by Bigelow. I spent my entire stay there smelling like lavender and peppermint.
We had fun in the bar on the second floor - there's all kinds of random modernist furniture to roll around on as you get drunk on overpriced drinks.
I had the room service breakfast -$48US for two greasy pork sausages, oily eggs, hash browns, oj and coffee. I ate about 1/3 of it. Also they didn't seem to want to take my room service order because I prepaid my stay.
I had a lot of troubles with service at the hotel. I think I got poorer service because I prepaid and got a discount through an internet booking site. The room I got was massive and cost about 1/3 of what it should have so I think the staff thought I had gotten my value for money already. For example my television didn't work and it took ten phone calls to get some action on that. I was sick and just wanted to lie in bed and watch TV. That doesn't seem like such an incredible request but the front of house people rolled their eyes, looked at each other and failed to act time after time.
The Thomson is a cool hotel in a fantastic location (public transport is across the road, you can walk to the East Village, Chinatown, Brooklyn). Having said that it feels like you are staying in money making machine. The staff are a bit cold but just give it back to them - they work in a hotel after all, not in the fashion industry
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