I treated my husband to a late Valentine's weekend in the city and decided to try a hotel that was a little different (we usually stay at the Mayflower or JW Marriott). We were pleasantly surprised by the cute little lobby and the common areas. Check-in was easy and friendly. As others have stated, the room was small, but clean and fun. There were lots of nice little touches. We were on the 4th floor.
However, the hallways that we enjoyed so much when we entered the hotel soon became a nightmare. Because they are almost all marble and hard reflective surfaces, the sounds reverberated all night long. There was apparently some sort of function in a nearby ballroom. Catering carts were rolled past our room until well after midnight. When they hit a bump in the floor close to our room, it sounded like a cannon! You could easily eavesdrop on people speaking in normal conversational tones all the way at the other end of the hallway. Doors banged, dogs barked and dish carts rattled all night. Needless to say we didn't get any sleep. I mentioned the problem to the desk personnel on check-out. She offered to make an adjustment in our bill, but since I had pre-paid for the room through Orbitz, there was nothing she could do. She offered us an upgrade the next time we say, but, I don't think there will be a next time. I'll go back to the Mayflower for our next in-city getaway weekend.
hotel reviews