Most points mentioned in previous reviews were found to be true during
our recent stay, but the following are a list of problems you may want
to be aware of before staying at this hotel.
1. Valet parking at $32 per day is robbery. As mentioned by others there is no place to pull off in front of the hotel from the busy traffic on 14th Street and valet staff seem overwhelmed and not very helpful to out of town drivers. It is disconcerting to leave your car in the middle of a busy DC street waiting for valet service.
2. The heated pool is not very useful during winter months. It is directly under the parking garage and getting out of the 74 degree pool into cold air is shocking at the least.
3. The health club is tiny. Two treadmills, two steppers, and I weight
machine in poor repair.
4. Room equipment in poor repair. Fridge did not cool below 45 degrees
and we had to change rooms once because the heater was non-operable in
our first room.
5. This hotel has "gone green". AC is set to turn off now 15 minutes after you leave the room or stop moving and lay down to rest. Bulbs in
all lights are fluorescent and very dim. (Our clothes in the drawers and suitcases all appear to be the same color)
6. Staff could be much better informed on local restauarants and attractions. We found a great Food Court 3 blocks south on 14th Street
that the staff seemed unaware of.
Location is indeed excellent. Rooms are very clean. Staff tries to be friendly. The hotel room price is a bargain.
hotel reviews