I recently stayed at the RC Battery Park and my experience was absolutely amazing! The level of service I received was beyond my expectations. I was greeted by the guest relations manager, Mayra (which knew who i was before even walking in to the building!!) and was advised that my room was not ready. I expected this because I had a very early flight and check in is not until 3pm. I went off property for some breakfast and shortly afterwards i was advised my room was ready. Because of the delay and having some connections.... I was upgraded to a suite. The room had a dazzling view of the statue of liberty and they had complied with my requested amenities. The service received throughout my stay was magnificent. Everyone was extremely curteous, friendly and welcoming. The room was beautiful, clean and properly stocked with amenities. The hotel, although far from midtown, was accessible and had taxi's available at all times. This was certainly a concern since its location is all the way down south, I feared I might have to pay for a car service at all times. I had some packages I needed to ship and it was taken care of immediately by the concierge.
Overall it was truly the Ritz Carlton personal luxury experience and I cannot wait to return!!
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