We actually got a call from the resort manager Bryan Askins who was very disappointed with what we had experienced . He promised to wow us next time we visit. We'll see what happens. \nLady's and Gentlemen stay toon. I will update. \n\n This is the first time we are staying at Cosmo, reason one of our friends recommended. Now we booked it through Southwest Airlines and the minute we arrived the whole thing turned completely around. Cosmo rep is saying we have to take a room that has 2 beds but hey we are here with our spouses so I don't think that kind of makes since. I called the manager Gavin the ignorant person he was ( I don't know who appointed this guy a manager ) he could not do anything for us. Anyway people be careful when you book a room make sure you get them to send you your confirmation of what you have reserved actually. I always stayed at Wynn and never ever had an issue. I guess the class of the Casino says a lot. Shame on the management shame.
places reviews