I'm a big fan of the aloft brand from SPG because for certain types of trips it gives us exactly what we want and need and no more. I appreciate there are two desks, there is free wifi, there is a fridge in the room, there are healthy, edible snacks available on a 24/7 basis (among other things, like the exercise room and the properties that have a laundromat and the free parking at most).
This particular aloft is a little run down. The bathroom wasn't as crisp and the rooms were way too worn out for such a new property. I know it's an airport hotel and people are passing through but this is a big problem for me in many hotels in Philadelphia, not just here. The bathroom tiles in the shower had already started to settle, making it uncomfortable to stand on. The safe in our room was shut and no one noticed it. The rooms were clean enough but the public areas were not.
The beds were very comfortable, comforters adequate, pillows soft. I am there to sleep, this is important.
I would like to praise the hotel staff for good humor and attentiveness, except for the woman who was working Saturday afternoon. She was decidedly too junior and that was clear from her interactions not just with me but with others. The hotel was booked full due to three different concerts in the area and this is not the time to try out someone new.
Keep in mind that if you are traveling to Philly and stay at this hotel, you do not need a car. The free airport shuttle will connect you to the SEPTA (regional rail) at the airport, which takes you to Center City in 15 minutes. However, there is NOTHING ELSE within walking distance of the hotel, so once you're there, you're stranded if you don't have a car. There are two other SPG properties in the same complex so you could eat at their restaurants if you had to. If you do have a car, this is an excellent option for events at Citizens Bank Park, Lincoln Financial Field, or the arena in the same complex - it's less than 10 minutes' away.
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