We enjoyed out time at the Gem Hotel and New York City was just fab, the best and the weather was brilliant. The hotel staff were very helpful and friendly. We found our 1st room (103 i think) noisey which was located on the ground floor just behind reception. We were tired on the first night and kept waking to the ringing of the nearby reception telephone, fridge cutting in/out, rumbles under the room which may have been the nearby road tunnel, subway or hotel lift and water sounds flushing down from the floors above. It was a shame as this room had a terrace but no view. Scott from reception was very helpful and agreed that we could move on our second night which we did to the 9th floor (904) which was just fine, but we had no fridge which was not a major problem. No complaints to be made with this room. The beds were big and comfortable. The hotel location is a little away from Times Square, Theatre land etc but in my opinion it was nice to be away from this busy area. It is just a short 10-15 minute walk to Broadway and Empire State Building. The street that the hotel is located on is fine, we felt completely safe walking back late at night. The nearby restaurants were slightly chearper than Broadway and the quality was just as excellent if not better. We found a nearby Italian restaurant (Marios Trattoria 9th Av 37/38st) very good food and service, would recommend.
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