This is my first time review for an airline company after my terrible experience with their customer service. Flair Airline refused my request to refund my money when I had mistake checking online. I’m only have 1 check in bag and they were showing up my total amount $82 need to pay but I don’t know why after I check out with my credit card, I saw they charged me 2 check in bag and when I asked for refund they refused to do that. They told me that they cannot refund my money for the second one. I’m okay with that only few dollars but I felt so terrible with the answer. I will never choose this airline again. Cheap price but bad service. Thanks
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