I stayed at the Hyatt Regency Jacksonville Riverfront during a convention for 4 nights. I requested a "quiet" room on an upper floor. What they didn't tell me upon check in was that I might have to rest mid-journey to my room because it was so far away. I honestly could have screamed at the top of my lungs and no one would hear me based on where my room was located. I'm not even sure my room was still in Florida. The room itself was ok, but I found the bed to be uncomfortable. Room service was ok, but the temperature of the food varied with who the server was. The lobby restaurant was lacking in service and quality. The sports bar staff were pleasant but definitely not looking for a bigger tip by being sociable. The lobby bar staff was always cordial and attentive. The food provided during our convention (that was included in our package) was definitely lacking in quality. The lunch we had on Friday was basically inedible for me. Dinner was better, but served cold. The dinner servers seemed extremely confused and many times left our table without giving everyone their food. Overall, I would not stay at this property again.
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