Ordered an iPhone 8 plus new contract using the online option to be delivered to my chosen store. Soon after I received an email to confirm. Received 'phone call to confirm the order and checks to ensure I was happy with everything etc and that an offer was available of an extra 5 gb of data, which I accepted. 15 minutes later another 'phone call stating that a mistake had been made and I would not get the extra. Then I receive an email saying my order had been cancelled because I hadn't collected within the time scale. So I had to ring back to sort out. The next morning I get an email from the courier indicating that the delivery was coming to me, not the store, the expected time and even the drivers name. Only by checking the tracking number which shows where the vehicle is in relation to me did I realise that my order was on the way to the store. On collection I was only required to give my name and within minutes I had a new phone. No identification was asked for, which surprised me. The phone by the way is brilliant, much faster than my previous one with fantastic features and looks. Does everything as expected. Very pleased with it. Have used CPW before without any problems and recommend, and yes I would use them again.
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