This is my second stay with the Pointe Hilton Tapatio Cliff, both trips on business. I will say this will probably be my last stay with this Resort. My first trip was only four nights so it was short enough that I didn’t spend enough time in the hotel to notice the little things that I noticed this time. This time around my room was directly across from The Falls waterpark and boy was that a terrible choice. They have dive in movies on the weekend that are so loud I could hear the entire movie in my room with the door shut. There was also a terrible high pitched noise that would randomly occur at points throughout the day and sometimes night. The Room service food was expensive and offered little to no variety. EVERYTHING was an extra charge. The internet was very expensive and slow enough that I was unable to watch Netflix without constant re-buffering. On my first night here I had to have the fridge replaced in my room because it had quit cooling. Luckily, the engineering staff was very quick and kind and remembered me from the first time I stayed and had a faulty TV remote.
This resort is pretty to look at and nice for a weekend stay. If you don’t mind driving and have no issue eating the same food over and over, this resort may be perfect for you. I would not recommend for longer than a week or on a trip where it is imperative to do business from your hotel room.
Pros:
Large, Clean Rooms
Room Service
Several Pools
Nice View
Nice Toiletries
Cons:
Very expensive room service for very average tasting food
Expensive Internet charges with average connection (unable to watch Netflix)
Rooms near the elevator are very loud
Terrible parking situation
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