We stayed in the Ritz for one night at the beginning of June. The lobby was beautiful, the room was adequate for a 5 star hotel and the bathroom was quite large.
My overall feeling would be that we did not get value for money. The staff did nothing "extra" to justify the price we had paid for a 5 star hotel. The welcome was cold and there was nobody available to bring our bags to our room. A few small touches could have made all the difference (e.g. newspaper to the room in the morning).
On the morning we were due to check out, the cleaning staff knocked at 10.30am to ask if we wanted our room cleaned ! Surely they have records of who is checking out on a particular day. As we were vacating the room by 12.00, this felt like an unnecessary intrustion.
We also had to endure another woman coming in about 30 minutes later to check the mini-bar. We were busy packing to leave and had to sit there while someone counted how many peanuts we had eaten ! (None - we didn't touch the exorbitantly priced mini-bar). It wasn't something we expected from a 5 star hotel.
Not exactly the memorable stay we would have expected in the Ritz.
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