During my stay, I stayed in both one of the smaller and medium rooms. The smaller room was tiny, but quite comfortable for just one person, the medium sized room was adequate for two people.
The rooms were clean and nice however they were extremely noisy especially first thing in the morning when the house keeping staff were working.
The hotel has two elevators, yet one was not working due to the construction going on in the hotel. The other elevator was incredibly slow and crowded - so we ended up taking the stairs the majority of the time.
The main issue that I had with this hotel was the fact that they placed a charge on my card when I first arrived well in excess of the total cost of my stay. When I queried this, the staff member was slightly rude and told me this charge would be reversed when I checked out. I was incredibly disappointed to arrive home and this was not the case.
I followed up with the hotel and they told me it could be 7 -10 days till the charge is reversed – very annoying.
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