Stayed here for 4 nights, my 2nd stay at this hotel.
Fast and friendly valet service, beautiful large lobby, large gift shop (souvenirs, drinks, snacks, magazine, plus everything else which you may have forgotten to pack), Starbucks in the lobby area with a nice selections of pastries and snacks (love the takeout salads too), nice pool area (the lady that works there is very friendly and hard working), large gym area, good housekeeping (my compliments to housekeeper BAN for her friendliness and helpfulness), good room service. Numerous computers and printers in the lobby area as well.
I arrived at 11am and was very pleasantly surprised that I able to check in right away, a great way to start my stay. Checkout was friendly as well. Good elevator service, never had to wait long for one to arrive.
Very quiet rooms. Of course you can hear other doors closing in the hallways, but otherwise very soundproof rooms.
Walking distance to Chase Field and US Airways Centre. Close drive to Scottsdale.
This is definitely still one of my very favorite hotels, I look forward to staying here again next time I am in Phoenix.
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