Recently spent 6 nights at the Cova with a few mates (8th-14th April). The staff - front desk, cleaners etc...were very welcoming, willing to assist with any questions concerning locations/transport & always greeted you upon entering/leaving the hotel. Their Shuttle bus service to Union Square & Fisherman's Wharf, which runs regularly throughout the day was excellent as it saved a lot of cab fare money!
The rooms were spacious with comfortable beds, although there is a lack of drawer space for clothes. The bathrooms were well looked after with easy to use showers & beach sized towels. We weren't located on the right-side to see the panoramic views, but they were provided via the terrace on the top floor.
Having the continental breakfast included in the price was a major plus, but it lacked variety & we were happy to skip it on the final morning. If you're not a fan of Cornflakes, toast, ham & lettuce you're better off heading outside.
The gym, although small is well looked after with a water machine & numerous hand towels provided. The business center next door is also perfect for internet access with the price of 25 cence per minute.
However, the one big negative is location. In the middle of the Tenderloin district, you're surrounded by homeless people, drug dealers & generally dodgy characters. It certainly made me understand why they run the Shuttle bus! On our first night, we walked back from Union Square which is no more than a 10 minute walk (around 8 blocks) at around 9pm. The first couple of blocks are fine, but after that we were surrounded by gangs, tramps & offered "narcotics"! You didn't feel safe & after that we refused to walk around the area once the sun disappeared!
Overall very few complaints about the quality of the hotel, but it's a shame it's located on the wrong side of town. Union Square, North Beach & Fisherman's are a lot more relaxed.
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