I stayed one night for business and after checking in to my first room I was overcome with a very musty smell. I went down to the front desk and asked to be moved. Second room was 68 degrees and freezing...couldn't get the temperature to change so I called downstairs and asked to be moved. They said someone would come up in twenty minutes to check the thermostat. I went downstairs and asked for the manager because I didn't want to sit in the room freezing and waiting for someone to fix the thermostat. Moved to a third room and although it smelled musty again I just decided to get some sleep. Woke at night and stepped out of bed into a puddle of water from the heat/ac unit that was on the wall. Realized that was the musty smell. Called to complain and a the phone was answered by house keeping who said all of the staff was in a meeting and there was nobody to help me. I called the corporate office who said they can not refund the full amount of a stay. If you have allergies this is not the hotel for you. The breakfast was horrible...so bad I didn't even eat it. Also the elevators are so slow you need an extra 15 minutes in the morning to get yourself downstairs. There are plenty of others in the area that are much nicer for the money. I never review hotels but this was one of the worst I have stayed in for comfort and service.
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