When we checked in, the room was not really acceptable. I'll spare the details (it involved some limited mobility issues we had at the time) but when we went back to the desk, they were more than accommodating. It may have helped that I am a Diamond status with Hilton but they quickly found us a very nice room and offered to help us move our things.
The executive lounge is nice but nothing to write home about. A good place to step out of the hurly burly, however, and a pleasant place to sit a while at those times when you really want to get out of your room.
Our conference amenities were well handled and even though some construction was underway they managed to keep things flowing well.
And, of course, the location is great as most reviews note (except when the President decides to dine across the street, as he did during our visit, and the whole area of blocked and congested!)
So for a pretty much standard Hilton experience with a helpful service attitude, the Capital Hilton is a fine choice.
hotel reviews