Best bagels in Pittsburgh- IF you get them fresh!...Wait until the end of the day and they are rock solid. \n\nUnfortunately, service here is terrible. A glacier moves faster than the line at Bagel Factory and the system is incredibly inefficient. Go to Brueggers down the street if you're in a rush. And don't bother asking if they'll slice your bagels- the won't do it- even if you're the only customer in the store and are willing to pay extra. The cashier (an older/middle-aged woman) seems to be in a permanent bad mood and gets mad if you ask for an itemized recipt (I needed it for work).
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