Contacted team know how regarding an issue with our tv under a 5year warranty, did not want to deal with the problem, got transferred endless times, left on hold for over 15 minutes in the hope we would give up with the telephone conversation as we asked for a deputy of team know how to deal with our problem which wasn’t being dealt with by the technician. His attitude was shocking, rude, wouldn’t give his name, blatant not want to deal with the problem by feigning he didn’t understand the query, which was the tv wasn’t mendable and we should of received a new tv of the same standard, the one which was delivered was not boxed, dirty, dusty, had scratches to the tv legs and more importantly did not have a Skype camera and the app on it.
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