We got their last room and it was a smoking room. YUK! The smell was over-powering, we had to go buy fabreeze and spray the room, plus leave the window open.
Most of the front desk people were very friendly, but not all.
Breakfast was so-so, the hotel was full so they ran out of the favorites.
The location is great, thats why we picked it for a family visit to the big city.
Not my favorite Holiday Inn Express. Maybe with a non smoking room and a little more breakfast plannning for a full house things would be different.
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