BEWARE!
I realize that reserving a room through Hotwire means that I may not receive a room on the 22nd floor with an amazing view of the lake; however, I fully expected to at least be given a room with a bed. Upon checking in at 3:30 in the afternoon, my fiance and I requested a non-smoking room. We were told that because we made our reservation through Hotwire, we were not guarenteed a specific kind of room. The receptionist went on to say that not only was the hotel overbooked, but the only room they were willing to offer us was the living room of a suite, equipped only with a pull-out sofa bed! She kept insisting that it was a lovely room with an amazing view, but I said I was more concerned about having a place to sleep than I was about looking at the lake (I'm from Milwaukee, I see the lake everyday). She left and spoke with a manager, but came back, unapologetic, with no alternative. Normallly I would have sat on the counter until the problem was fixed, but being newly pregnant, all I wanted to do was lay down. The view was great, but for $110 I could've slept on my own, much more comfortable, sofa. I travel quite a bit and have never been treated like this. I will not go back.
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