I had talk talk at a previous property with very few issues at all.
I moved property on 5th August and changed my address.
They didn't change the address and internet was still being supplied to my previous property.
I have called at least 20+ times to be greeted with absolutely shocking customer service. My calls keep being dropped which is just plain and simple rude.
I've had 3 failed dates and cut a holiday short to arrive home for the BT engineer to attend to my property this morning.
After waiting in for the engineer, he called me to say he's been sent to the wrong address!!!
I'd discourage anyone using talk talk and there are far better companies out there with basic customer service.
Absolutely shocking service and customers are treated terribly.
I cannot stress enough how bad this company has been to deal with.
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