The Good: This hotel is in a great location just a few blocks away from the Galleria, and close to bus lines, restaurants, and shopping. The staff is super helpful, and gave me restaurant recommendations, called a cab, and held my luggage for me. The rooms are large, including a huge walk-in closet and well equipped, including a full kitchen that's well-stocked with cooking supplies. Prices are pretty reasonable, and the area is fairly quiet at night.
The Bad: The place could really use a good cleaning. When I moved in, the floors were still damp from mopping, but there were long black hairs on the floor. There were also some stray hairs around the sink. The edges of the carpeted floor had clearly not been vaccuumed with an attachment in quite some time, and when I dropped my waterbottle on the floor, it came up covered in hair. The pool looked appealing in hot and humid Texas, but, again, had clearly not been cleaned in some time. There's a security gate controlling access into the courtyard, but this was unlocked most of the time I was there.
The Ugly: On the day I left, I saw a used bandaid on top of the refrigerator, and also found hair in the dishwasher.
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