Just flew XL. Five hour delay leaving NY. An hour late boarding, then circling the tarmac. Returning from Paris was just as bad. Another delay. Then people boarded, then were told to disembark. We were told a 40 min delay, then were called to board 5 min later. The service was horrible. We sat in the front of plane, rows 1-12. The one attendant on the starboard side of the plane were rude. Attendants were adept at passing their eyes over anyone who needed anything. Don't be fooled by low prices, it is only a relflection of terrible service and extremely uncomfortable seat with very thin cushions.
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