Newly opened Greyhound bus station in Pittsburgh is a clean and pleasant location and is a modest improvement over the two past renditions of a bus station in this town. They have also reduced their fares to not only meet but often beat competitors. I can get a fare for $26.99 to 32.99 here whereas the competition charges about $35 to $43 for the same route unless you book MONTHS in advance. \n\nI have not experienced lateness nor overfilled busses in Pittsburgh except one time on a 4th of July holiday years ago they had to provide an overflow bus. Also, one time it snowed several inches in NYC and our Philly-Pittsburgh bus was cancelled without notice and I had to spend 7 hours waiting for the next scheduled bus to take me. However, this bus is otherwise useful and reliable a majority of the time for my Philly and Ohio trips. \n\nDrawbacks: Can't get a hold of them by phone. They have an automated schedule line, but there is no way to speak to a local agent. I guess they got tired of telling people how late their busses would arrive. \n\nThey should also invest in an arrivals/departure board and posted schedules. I hate having to guess where my bus is and when it will arrive.
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