We stayed July 3-5 with two older kids and two adults. Most of the room is very standard hotel stuff, but the beds are OUTSTANDING. A great night sleep in a hotel is rare for me and I had TWO great nights at this hotel. We had a room on the 30th floor and were able to check in (very) early when we arrived at 11:00 a.m. (NICE!). Front desk service was very courteous. You can get a day's free internet service if you mention the "word of the week"...you have to follow Hyatt Chicago on Facebook to learn the word. Like with most higher end hotels, they GIVE you less and charge for more, that's the case here, but the comfort of the beds and great location (plus a decent price on Hotwire) make it an excellent choice for a Chicago visit.
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