I can only speak to my restaurant experiences as I haven't yet taken part in the night club experience (and probably never will). \n\nThe food on each of my last two visits was terrific. My wife enjoyed the Kobe meatball with ricotta cheese and I usually lean towards the chicken parm, both of which were delicious. \n\nThe service was a whole different story. It was so bad that it takes what should be a 5 star rating down to what should be less than a \"2\". \n\nAfter checking in for our reservation, we opted to take a seat at the bar and have a drink before dinner (this was mistake #1). We alerted the hostess to this and she said no-problem. We were then greeted by the slowest bar tender on the planet, who struggled to tend to ourselves and 2 other customers she had at her bar (it was early in the evening and the place was nearly empty). After walking past us at least 3 times, she finally decided to stop. Seeing the disgust in my face, I immediately detected a bit of an attitude from the gal, when she asked if we needed a drink menu. A while later, another male employee hands us a drink menu. The bar isn't that big - how difficult is it to locate a drink menu? The bartender eventually returns to take our drink order, with my wife getting a glass of Pinot and I asked for a Coors Light. I was immediately told they don't have Coors Light (yet the Palazzo bar across the lobby does). In fact, you can get a Coors at darn near any bar in the Venetian or Palazzo....except at Lavo. I thought to myself, \"this is the Lavo at the Palazzo and they can't walk a few feet for the overpriced beer I requested .... really? The cocktail waitresses throughout the casino can walk hundreds of yards for a customer's free beer and a lousy tip .... but god forbid the staff at Lavo walk a few feet for the customer actually paying for their beer.\n\nWe return to the attractive (but not so bright) hostess who greeted us earlier, asking to be seated. She immediately grabs my wife's Pinot and pours it into a plastic cup, saying \"you can't leave with the glass\". I point out to her that we're not leaving, instead, asking to be seated at our table. She then catches on to her goof and seats us. \n\nOn to dinner. Again food was terrific but service was marginal. I ordered a baked potato with my dinner, which arrived with my meal. I asked for 2 portions of butter as I wasn't interested in their spicy butter concoction. The waiter breaks open my potato in such grand fashion and said he'd return with my butter. Roughly 10-15 minutes later, our waiter returns and asks if we needed anything. I responded, stating \"yes, the butter I asked for earlier\". Realizing his mistake, he hurried off. A few minutes later, I see him at another table taking drink orders. Really, my potato is colder than my ice water and he's taking drink orders? Eventually, he returns with a rock hard piece of butter (looked like a bar of soap), which never melts on my potato. I didn't eat it as I wanted him and hopefully the Manager to see the state of the potato with un-melted butter. \n\nThe bill arrives and the waiter indicates that the $11 potato was removed by his Manager, the same Manager who was too busy to walk about the restaurant and check on customers??? Low class joint. \n\nThe food is very good but the staff and the service they provide was far from Venetian or Palazzo standards. They should hire fewer \"pretty\" people and more \"skilled\" service professionals. They tout the place as \"fine dining\" but I've gotten 10x better service from the Grand Lux Caf\u00e9 and The Coffee Bean in the hotel.\n\nNever returning.
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