I've been here 3 times for a Brazilian wax. The first time, with Allison, was my first experience getting a Brazilian (I've been having \"regular\" bikini waxes for twenty plus years, so I know what they tend to feel like). Allison was quick & professional, if not terribly engaging. She did go over a few places more than once & that worried me. But, the results were great & lasted a long time, with no grow-out problems (I'd purchased their $20 small bottle of lotion that prevents in-grown hair). Second experience with another waxer (Allison had moved) was mediocre...hair grew out much quicker & I had some ingrown hair issues. Figuring it was just a \" technique\" difference,when I called for my third appointment, I carefully explained to the receptionist my concerns. She said...\"Oh, it's probably the (2nd) tech...I'll put you with someone who does the waxes like Allison did\". Well...third time is definitely NOT \"the charm\". She missed half the hair (where I couldn't see it!) and I've had lots of ingrowns, despite using the rather expensive lotion that UW recommends. Very unhappy with this and I won't be back. Sad, because the place is adorable and the staff friendly..in fact, I'd recommended it to several friends....before my lousy experiences. To the owner: the \"free panty\" thing is clever & charming, but you'd be better off putting some of your operating budget into better training for the techs, instead of a cute gimmick.
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