We are locals and stayed at the Clarendon for two nights as a mini staycation in November and used two groupons for our stay. There are a lot of very good things about this property - the pool (albeit unheated), the rooftop deck, gallo blanco, the front desk staff, the complimentary late night munchie bar and free coffee and water in the rooms. However - the main part of staying at a hotel in my opinion *are* the quality of the rooms and unfortunately our room did not match the quality of this beautiful property.
1. Our sink was becoming detached from the wall. Seriously, it was so awkward and I was afraid to put any weight whatsoever on it.
2. The conditioner dispenser was broken.
3. The room's baseboard was peeling/detached from the wall.
4. The walls were so paper thin we could hear the housekeeping staff going from room to room, doors slamming all the time and music from the pool. It was difficult to sleep at all (even trying to sleep in) because of all the exterior noise.
I really, really wanted to like this place especially since it's a local business but I can't go back or recommend it to anyone. I would definitely recommend the property for an event -- just not the rooms.
We had one more groupon to use on a future visit and I ended up calling groupon and getting a refund. I really hope we were just stuck with a bad room but it's not worth it to me to take the chance. We did alert the front desk staff about our rooms' issues upon checkout and they said it would be addressed - I sure hope it was!
hotel reviews