Horrible horrible horrible,
I have been customer for long time as it used to be good and cheap, and as I’m travelling abroad it was really great to have go roam included that was why i stayed that long. However they have cancel that great thing and now you have to pay £2 for a day that does not sound that bad, but if you are staying longer it comes to crazy amount. So couple of months ago got notification that i can upgrade more data less money so though great offer however they have cancel my go roam but I have never received any email that they will do that, of course they have said they sent several notifications.
Customer service there shouldn’t be one because it is useless anyway, i have explained that i travel a lot and ask what is their solution and the reply was that i have to pay. Did not offer even any discounts for long stay abroad as other companies do, they do not care about customers at all. Done with this. Don’t bother they don’t care. 👎
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