Mostly really like this place...(see below)\nI've eaten at Upper Crust six or seven times now. I've been there alone, with my husband, with my immediate family and with a large family gathering. The best experiences I've had were the first two times. Both times we have excellant service and very good food. \nWe are a little disapointed with the lack of consistent good service. Management, why don't you use the really good servers to help train the not good servers? Is there ever a manager on the floor watching for \"training opportunities\"? I have never been greeted by a manager or been asked how everything was. \nEach visit, the food has been from good to great...except for the Gluten-Free crust. Don't order it until they have replaced their supplier...it's currently not edible and even our server acknowledged that it was bad...after we sent it back to the kitchen. Hint: it would have been nice if the server had warned us in advance so my daughter could have had a dinner that she could eat. BTW...no manager came out to apologize for the nasty pizza that time, either.\nAll in all it's worth the visit because the ingredients are mostly very fresh, the portion sizes are a good value and the beer selection is great.
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