Just wanted to go from Hilo to Honolulu. Entire Hawaiian Airlines computer system went down, all flights grounded. After 3 hours they get computer system back online and we board our plane. Probably 20 open seats on our flight. They will not let us take off until every seat filled. Okay, no biggie, American Airlines can fill standby passengers instantly. Not Hawaiian Airlines, it's taken 5 to 10 minutes per standby passenger. We've been sitting for 85 minutes while I wrote this review filling standby passengers one by one and we still have more seats to fill. At this point I will miss my next reservation which isn't Hawaiian Airlines so they don't care.
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