Without getting into a long, drawn-out account of our visit to this establishment, I will share the following. Arriving with an ill family pet, we were greeted with warmth and kindness by the front desk staff. We didn't know how long we would have to wait, and we were told that because of the nature of an emergency pet clinic, there were no set appointments and no way of knowing how long each appointment would take. We were fortunate to only wait a few minutes before being shown to an exam room. After only a few minutes, a tech came in to check on our kitty and not only treated her with a very tender manner, but was kind to us, as well. We waited a bit longer after that before we saw the vet, but once we did, we did not feel rushed in the least. Dr. Brantley took as much time as we needed to discuss all of our options, her personal and professional opinions, and to help us feel as ok as possible with our ultimate decision.\n\nHaving a regular vet whose staff and policies we are familiar with, it was a little intimidating having to go to a new place especially during such a delicate time. Thankfully, every person we dealt with was kind, attentive, thorough, and really wonderful to deal with. I hope we don't have occasion to visit this emergency clinic again, but if we do, I will feel confident in my decision and that the care of my pet will be of the highest quality.\n\nThank you, Adrienne, Mark, and Dr. Brantley, with all our hearts for being so wonderful with us and our sweet kitty The Wookie in her final hours.
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