This was my third stay at this hotel for business. My prior stay found the carpet wet with no explanation -- this stay was much worse. When I checked in, the room had not been cleaned! They gave me another room, which appeared clean. A little while later while unpacking I found week old newspapers and many plastic trash bags in the drawers. After speaking to the housekeeping manager who promised to have the room re-cleaned and sanitized, I went to my dinner meeting. When I returned it did look better. However when I went for a bottle of water in the minibar, I found at least 8 items of food from a prior guest (stinky leftover pizza, sandwiches, fruit, etc) YUCK. Needless to say they apologized again.
This hotel is not up to westin standards. Housekeeping is the weekest link. It's just not clean. There is no cafe to pick up coffee or light breakfast. The workout room has an expense of $10 per day. The concierge was downright rude. the business center charges to print a boarding pass (rare in these days). The walls are thin and you can hear someone in the room nearby opening the blinds as well as flushing the toilet.
All of this for $400 a night.
no thanks!
hotel reviews