Ho Chi Minh to Quy Nhon. A terrible, terrible airline with awful customer service. Due to Covid-19, I could not fly on Jan 2021; I then requested for a refund. They took 2 weeks for every reply email, and they did not respond properly on Facebook, which ultimately take over 1 year and they still haven't refunded my money, despite my official request via email. Bottom line: choose Vietnam Airline or VietJet instead, don't fly Bamboo Airways. They are new to the market and already have a bad reputation.
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