I was here for an overnight stay with my family. First impression was good. Check-in receptionist was informative and friendly.
Second and lasting impression was of the unkempt carpets in all the common areas. It appeared that no-one took a vacuum to these areas for the 2 days we were there. The pool area was much the same.... towels and trash not picked up. I realize the hotel was very busy but I would expect attention to these details at all W properties.
Rooms nice but again need a little TLC.
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