LGW to Windhoek return. Flight on time outbound and return with efficient boarding at LGW although free for all at Windhoek; however crew curt to the point of being rude except for one female cabin attendant on return leg. Food barely edible especially going out. Seats have plenty of leg room but are uncomfortable as the lumber bars do not work. Some problems with the heating - cold going out and excessively hot on return. IFE very basic largely with third rate films. Business lounge in Windhoek too small as a number of largish flights to CPT and JNB all going at at same time as LGW flight. I appreciate that Air Namibia is a cheap option and a direct route from London but would think twice before using them again.
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