We stayed here last year for 5 days as part of a ny city break. Its in an ideal location just off times square. When we arrived it took maybe 30 mins to check in and get up to the room. I say room but really mean closet. It was beyond a joke.. The double room was so small it didnt even have a wardrobe, just a hook on the wall to hang ur hangers. There was not enough room for 2 people to stand in the room so one had to sit on the bed and the other walk to the bathroom. You had to back into the bathroom. there was a window so small it only needed half a curtain and there was a huge air con unit right outside so we simply could not stay in it. We rang down to reception and they moved us to a room on a diff floor grudgingly. Second room was better but still small. Believe me I have been to NY before and as with most cities like this you do not go to sit in the hotel room but after a long haul flight some comfort is needed. The lifts were so slow we had to wait 10-15 mins to even get to the room. Lobby is really trendy and there is a bar on the ground floor with access to wifi which is handy. Didnt have breakfast so cannot rate the food. Hotel is very dark with long drab corridors and very confined spaces. Very expensive for what you get. Marriot would have been much better value.
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