I'm surprised this hotel is part of the Conrad chain. I stayed at the Conrad Tokyo, which was outstanding, and Conrad Hong Kong, dated, but a classic.
The Conrad Chicago definitely has some pros;
PROS
Nice location, with easy access to Michigan Ave.
A beautiful lobby.
Refurbished rooms have 42'' screen TV's
Bath tub, although mine was visibly dirty
Bed, pillows, linens are great
CONS
Room I had 1205 was small.
I was told it was an upgrade since I'm a Diamond Member. When I asked about breakfast, I was told I could have either a room upgrade or a credit of $14 for breakfast. I took the room upgrade. They did send a $14 certificate up to my room, which was a very nice gesture.
Heating/Cooling system is antiquated/terrible.
Final words;
If you are used to Four Seasons or Park Hyatt then you may be disappointed. Otherwise, it is a nice option, but not of same caliber as overseas Conrads I've stayed at.
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