I travel a lot. I mean really a lot! But, I cannot even believe it that I had never been on British Airways until this month. My daughter had booked our entire Holiday to Celebrate her Birthday and to be in Ireland for Saint Patrick Day.\nWe took a direct flight out of Phoenix, AZ to London Heathrow. Airport.\nI will start by saying the Aircraft is wonderfully clean. All 4 aircraft's that we were on.\nEveryone was provided with Blankets ,pillows, headsets and toothbrushes,even a bit of dental floss, which is nice for those long flights.\nI have read some of the other reviews, and you cannot really judge the Airline by one Flight Attendant or one incident. \nI am reporting on the entire experience. \nWe did have one gate agent in Dublin, Ireland that was not the most informative or helpful. But, I do not judge it all on her.\nBack to our first flight. They boarded the plane in an orderly manner. The plane was a comfortable temp as well as nicely lit.\nThe staff greet you when you come in and they were all very pleasant.\nWhen you have over 200 people to deal with at one time I am sure it can get quite tiring ,but they were all wonderful.\nThey are dressed very nicely, and I found them all to be very polite and doing their best to attend to everyone's needs.\nThe service in Coach was very nice. They even gave my daughter and I a Glass of Champagne for her Birthday. I can only imagine how marvelous their First Class service is.\nThe food was really great. That is saying something for Airplane food. Especially on the way out of London back to Phoenix. It was 5 star and piping hot.\nThey came through with water and juices all the time and if you wanted anything else they would bring it to you.\nThe toilets stayed clean, neat and stocked the entire 10 hour flight.\nThey have individual movie screen so you can watch anything you want any time you want and even rewind, fast forward, and stop in the middle, or go back to it at any time.You can even see exactly where you are via moving map as well as time ,temp, and distance.\nI thought it was truly wonderful. All 4 flights we had great crews. Loved it!
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