This place is worthless if you need immediate care during the day!!! My kitty has chronic UTIs that can lead to severe and life threatening blockages. On several occasions they have done little or nothing to accommodate him during such instances....stating that they are booked and that I should visit an emergency vet. Well then why am I paying you monthly if you can never see my pet when he needs to be seen? I was told \"you do know this is a wellness clinic?\" So, apparently sick pets are not a priority for them. The Desert Ridge location is FAR better about getting him in...even when they are full, they squeeze him in between patients. It is a shame, because I really like Dr. Cherico. Furthermore, the techs are not very skilled in handling feisty pets. My other cat does not like coming to the vet, at all, and often becomes very agitated. One instance the techs left me in the room for 20 minutes to try and get my hissing, spitting, and scratching cat in her crate by myself. During a subsequent teeth cleaning she was allowed to scratch herself in her own eye leading to an eye infection that became an ear infection as well. It was awful. I do not recommend the 90th location at all!!!
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