Visited New York last week and had a wonderful stay at this hotel.
Was a little leery as I had seen a few negative reviews several months ago but went ahead and booked hoping for the best. The best is what we got.
As others have said, you can't beat the central location which is right on the edge of the theater district. Didn't eat in the restaurant or use the bar but had room service most nights and the food was fantastic.
Checking in and out, the staff were great. I enquired about a late checkout, as we had a car coming to pick us up at 3 pm, hoping to get a 1pm checkout and they were kind enough to let us have the room till 3pm.
I don't think it could have been a better stay and heartily recommend this hotel.
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