I happened to be in Henderson for some training for my work. One of the guys in my class went to Napoli's and got the two slice and soda lunch special for $5.99 yesterday. I was intrigued so I went today. I was there looking over the menu for a few minutes before anyone ever acknowledged I was there. I guess the fact that the restaurant had very few patrons in it at 12:30 PM on a weekday should have been a sign to me this wasn't going to be a great experience.\n\nThe girls were on the phone and talking to each other in some European sounding language (maybe Russian). Once I was finally asked what I wanted, I was rung up and asked if it was here or to go. I told her \"to go\". She then filled up my soda in a glass. I reminded her it was \"to go\". She asked \"are you sure?\" I said \"yes\". I even checked the receipt to see how she rung me up. Good thing, too, because I paid her with a $20 and she only gave me change for a $10. I pointed out that I had given her a $20. She opened up the cash drawer to check and I guess she saw she had no $10's in the drawer because she then peeled out ten $1 bills and handed them to me. She told me to drink the soda while I waited for my pizza to cook and she would give me a to go cup.\n\nWhile I was waiting, she came by and gave me my \"to go\" soda cup. I thanked her. When my order was ready, she asked me if I wanted more soda. By this point, I was ready to leave so I told her \"no thanks\". As I was leaving, she called me back and asked me if I had only ordered the two slice and soda meal. I told her \"yes\". I wasn't sure where this conversation was going at this point. Maybe trying to make small talk since they seemed rather cold upon initial contact. The girls were nice enough to look at, but their customer service skills were VERY lacking.\n\nThe slices were huge and the amount of toppings were sufficient, although I have had better pizza. Don't think I'll be going back anytime soon. Still seeking that one magical pizza place in the Vegas valley that can keep my return business.
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