We have yet to check out but service has been terrible. Asked for a late checkout and for first time ever I was told no. There are 2000 rooms but no vending machines. Trying to get in touch with front desk and concierge is done through an inefficient machine operator which ultimately connects you to the main operator. Your on hold a lot. Even concierge said he couldn't help us pick breakfast place on phone and that we needed to go down to see him.
Positives include an awesome view but we won't be coming back
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