We stayed at the Affinia Manhattan for two nites recently and we were disappointed. We were in NYC for 7 nites and thought we wld try two different hotels during our stay. Boy, we were glad that we made the decision to stay 2 nites in Affinia and 5 nites in Hilton. Hilton was way better.
We were in NYC to celebrate my husband's birthday and our wedding anniversary. We chose the Affinia for my husband's birthday after reading through the raves in the forum.
During check-in, we asked specifically for high floors and whether we cld get an upgrade since we were there to celebrate my husband's bday. Instead, we were given third floor with a noisy aircon system and a funny smell. We were told the rooms are quite fully booked when my husband expressed his disappointment to the reception that we were given third floor.
The kitchen floor was dirty and sticky though I couldnt fault the bed which was quite comfy. The room is big for NYC standard too. However, the bathtub was jammed and the bathtub was flooded after I had a bath and we had to call housekeeping. It took 15 mins for someone at the housekeeping to pick up our call. We were wondering whether there is anybody working at the housekeeping dept! Same thing happen when we called to request for our pillow menu in the nite. We have to wait very long before our call is answered by housekeeping. At one pt, we have to put the call on speaker mode so that we could get on with packing our shopping stuff.
I didnt have a good sleep throughout the two nites as the noise from the traffic below was way too noisy for me. I am a light sleeper so the noise really gets into me.
The location is great but we wont go back for sure unless the rooms and services improve.
hotel reviews