We wanted a good hotel where we knew the bedding would be great after flying in from France. We did not want to splurge. This why we booked this Kimpton property, as we have never been disappointed before.
We drove right from LAX, were greeted by courteous and prompt valet & bellmen. Check-in on 7/31 was very swift and we got the 2 room categories we had reserved for 2 nights. We were very happy with the style, the atmosphere.
This is the usual Kimpton fare, really. Rooms are adecent size, not huge, but far from cramped. Print bathrobes, compact bathroom with quality (but scarce) amenities. Very comfortable beds. Excellent service throughout : front desk, valet, restaurant, they all genuinely smile and make you feel welcome, without being invasive.
The restaurant has no window, and is decorated in a very dark pattern of brown. Feels gloomy to me at breakfast. Good menu, but not overly inventive, and servings are on the smaller size, unlike the prices.
Check-out was again swift.
Slight mix-up on the check : I was driving a rented hybrid, and being charged for a 'normal' car. I pointed this out and this was corrected. At time of reservation, the web site advertised free valet for hybrids. The correction made was 50% of the normal rate. As I again pointed this out, the guy at desk said it was a new rule for summer. RIght ... How should I know about this ? I did not discuss this, $30 make no difference really, but I do not care for this way of doing things.
Mind you : today, I could not locate any lower valet rate for hybrids anywhere on their website. Seems to be gone.
Although they offer free in-room internet, I had not brought my laptop, and used the business center for 5 minutes instead. As itwas not appointed with a single pen/pencil, I printed one page. Must be the most expensive printing in my traveller's life ! But I knew before I get there, so no surprise.
Anyway : great property, beautifully managed and I would return, given the chance.
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