Stockholm to Chicago. Air Berlin is the worst airline I've had an experience with. I landed in Chicago after four months of studying abroad in Sweden, only to see that myself and my friend didn't have any of our luggage arrive. This was on December 22nd so this clearly affected how our holidays were going to be spent. After calling, and calling, and emailing, they had lost my bag, found it again, lost it in Copenhagen, found it again - finally 6 days later on the 28th I received my bags. I missed a trip for Christmas, giving presents, all of my personal items etc. Air Berlin was rude about the process and I would never recommend flying with them if you have baggage. Air Berlin get a solid two thumbs down for inconvenience and rudeness.
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