I have used PC Specialist on at least 6 occasions now - and they have always been superb. The website allows you to build exactly what you want. My preference is NOT Seagate drives, so I installed some WD drives myself after delivery - and you are totally allowed to do that. Placing an order is easy and the spec is verified by the site, for compatibility, before the order can be placed. There are plenty of email updates along the way. Email support both pre-and post order has been quick and to the point - I can't comment on phone support as haven't used it. The PC itself is awesome. There were a few minor points - such as drivers not properly installed and a small chip out of the case (though that may have been caused by the courier). Delivery came within the promised timeframe and it was clear which day I needed to be in. The PC is fast, worked first time - and was exactly as ordered. You get most of the documentation and all the parts you need to effect upgrades at a later date.
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