Every April I visit New York City for a weekend business trip with my old college buddies and stay at a different place each time for variety. I had booked this location through Priceline and had high hopes based on the stars, price, and website of this location. Wow, was I in for a letdown!
(A) This area becomes a ghost town after happy hour on Friday for the whole weekend and does not feel safe on the streets at all.
(B) The picture on their website are bogus because it doesn't show the black mold up on the wall vents, the green/brown mold between the shower tiles, the long female hairs between bed spread and sheet, or the non functioning television.
(C) There is NO check-in assistance! You are forced to use a computer attached to the wall to do your check-in and check-out. Even phoning to the front desk from my room worked only half the time.
(D) Their claim of room service is bogus. I called the restaurant downstairs and asked to have something delivered to my room and was told "No, we don't do that".
(E) Their claim to have water bottles on all floors is false. There was not a single one on my floor. When i ventured down to the floor with the workout room and the water machine, there was a huge rack next to it with only one ice bucket and one plastic water bottle that looked used. I visited three times during my stay...same results.
(F) Room was tiny. Bathroom was tinier. Toilet was placed so close to the wall as to only be comfortable for small children.
And to be fair, there was one employee who was very polite. It was the baggage attendant who tried to go out of his way to help with what limited help he was allowed to provide.
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