5 of us show up and only one has a room. The reservation on our printed documents were correct but the check in staff stated we should have arrived the day before. We were told...\"we can give you a room tonight but tomorrow you are on your own\". Each of us had a different check in staff person, and each was given the same answer word for word. We fought for hours and finally got the rooms we had reserved. The check in staff told others the same story. I would not stay here again unless it was for a convention and the room was paid for. I would call the week before and make sure that they didn't try to pull this again.\n\nRoom amazing, housekeeping amazing, check in staff....epic fail!
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