People used to complain about the Roosevelt and say that the rooms need renovating - they've finally done something about it and can boast brand-new ones around the pool area (so definitely book one of these). And the atmosphere, especially on weekends, makes staying here worth it. However, the service is downright sloppy, the reception desk is slow to respond to requests and the valet experience alone is worth losing 2* from the overall score - having repeatedly "taken care of" several people and asked them to keep the car close by while I went in for no more than 15 minutes, it always ended up taking far too long to return to me. The only exception is a person called Juan in room service who actually went the extra mile. So if you're booking a room here, you know what you're going to get - a trendy spot with bad service. If you're ok with that compromise, this is the best place!!!
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