The reviews were ok and we were just looking for a clean place to stay in SF for the weekend. Got there and our rooms weren't ready. We had to wait 4 hours. Got to the room. It was filthy. An old saggy double bed - not the queen we'd booked. Had been promised microwave and minibar - not there. The staff refused to do anything to help. Stubborn and rude. They said there were no more rooms left tough luck. We got our money back - thank god and went on line and wound up booking a room at the Sir Frances Drake Hotel for $25 more than The Fitzgerald was charging. Avoid The Fitzgerald at all costs. It's a dump.
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