Based on the glowing reviews here I booked a three night stay as part of an extended family vacation. As anyone who tries to stay in San Francisco knows, it is exceedingly difficult to find a hotel with free parking and queen beds (traveling with teens!). Upon arrival the look on everyone's face pretty much told me I had made a mistake. Let's start with good: Location is really steps from Pier 39, parking is free. Now the bad: This is hotel has no AC, which considering the temps in the bay area should be no problem. However, the rooms have only one teeny-tiny window (about 1ft square) to allow air into the room. The overhead fan doesn't do much to help pull fresh air in either. As a result the rooms are roasting hot, even when the high temp for the day is 69 degrees. And the location is extremely noisy. Our third floor room faced the Sheraton and we could hear every bus, every car, constant noise day and night. I'm used to having some noise in a hotel room.. but this was ridiculous. In short, we checked out after one night an moved to a hotel out of the city. Oh yes, the elevator broke that night also. The management was very understanding and helpful... but there really isn't much they can do to make up for this hotels shortcomings. If you really must stay in the city, try finding a deal at a higher class hotel through hotwire and then pay for the parking.
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