It is too bad that a bad service experience can ruin an entire experience. 50 minutes to get a breakfast sandwich....eggs bacon and ham. Not sure what could possibly take that long. Add cold coffee, a cracked water glass leaving us with a bad experience. The food is great so it's just sad that the owners still have not figured out that service is equally as important as good food. In looking at other reviews I see that we are not alone in our experience.\n\nUpdate on my review: received a message from Brent the general manager acknowledging my review and not making any excuses but inviting mr back. His response alone is enough for me to go back when he is there. Hey we can all have an off day and his not making excuses shows me that he cares and since I love the food I will go back to what I know will be the dining experience to be at the Grind.
places reviews