Do not fly American Eagle. I flew on flight 6002 March 11,2022 from Montgomery to Charlotte. This was the worst flight ever. Their customer service is ridiculous. We landed in Spartanburg NC for a reason that no one knew. We were held on the plane for 4 hours waiting plus the 5:30am flight which was 50 minutes. The entire flight lost their connection flights and had to suffer the long day at the air port because no one knew how to connect a flight to another flight. We weren’t given any options. Nothing to help us get through. Some customers had medical Conditions that required eating before medication and nothing. As we were waiting the toilets got stuffed up and couldn’t flush any more. The seats we sat in basically had no support in the middle and sagged down the center. It was painful sitting and waiting. All in all this will be the last time I fly this airline.
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