What this hotel does well, they do very well, and what isn't done well isn't. There's no in between.
Pros of staying here: Free wine tasting some nights during happy hour, the toiletries are awesome, the bathroom is huge & the room's a great size, hotel restaurant is good, and the staff is very, very polite.
Cons: There's no view to speak of, you can't get any type of breakfast here or near here unless you want to spend $20 for it, and there's nothing to do around the hotel unless you want to hit clubs and then there's nothing to do during the day. Also a train passes by the hotel each night around 4 am (I was on 12th floor & it still woke me up) but they do provide earplugs as a toiletry.
Unique circumstance: There is free wi-fi in the rooms, but American broke my laptop so I couldn't access it. Still needed to check email, though, for work, and explained the circumstances to staff hoping they'd let me use the business center for free and they wouldn't. The young lady was very polite and explained the business center is run by a third-party so it wasn't up to her, but I still think there should have been some sort of pass code or something as inevitably this reflects poorly on the hotel, not the nameless third-party. This was the only blip, though, in an otherwise pleasant stay.
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