It is clear the PUBLIC Chicago's strongest attribute is the excellent customer service. We had nothing but a pleasurable experience with the staff. The common areas and Pump Room are just what you'd expect from a Schrager hotel - very hip and modern. I suppose all of this would make up for the lackluster guest rooms. They are minimalist to the point of being cheap. Speaking of cheap, we booked our room on Priceline for just $65. Bargain price for a Chicago hotel room!
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