I have loved the Mansion since it opened 30 years ago. And the service and outside are still fantastic. Sadly, the rooms and public spaces have been 'redone' and lost all charm and class that it once had. Worse, the lower rooms seem like caves with the new brown carpet.
The rooms now look much like a really nice Hilton, but certainly not on the scale of Ritz Carlton or Four Seasons. I am so sorry that they tried to go a 'modern' look for such a beautiful, historic hotel.
Do not book a room in less than the Prestige category.. the lower rooms are noisy and smell like mold and must and even smoke. They are low ceilinged and dark.
The good parts.. the service is still divine and the food terrific.
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