I never intended to stay here. I actually had a reservation at a Fairfield Inn across the parking lot. When I went to check in at FI I was told I had been "upgraded" to the Marriott East. I asked why and never got an answer that made sense. So I went to the Marriott East and checked in. I asked again why I was moved and told the FI was full. (Odd since I made the reservation just the day before). I was again told I was being "upgraded". This hotel has many new features due to the Superbowl here last February and there was a new Veterans Tower and that is where my room was located. Turns out the tower is all the way across the other end of the complex. When I finally got there I opened the door and was first surprised to see such a large room. I was next surprised to see an 8 foot conference table with 6 chairs in the room along with a full size frig and kitchen sink. But I was really surprised that I did not see a bed! I starting thinking this really was an upgrade and I was in a suite but quickly realized this was it. As I was getting ready to call the front desk I noticed a large wood panel that was not a closet. And guess what? It was my bed, a pull down murphy bed. Nobody at the desk clued me into the fact I was staying in a hospitality suite not really meant for sleeping. Basically the bed was low to the ground and not very comfortable and with the full sized frig making frig noises not 6 feet away I felt like I was sleeping in a kitchen. Also the rainshower shower head was missing a spray thingy so most of the water shot out of the hole negating any rainshower effect. I did get a free breakfast (that I would have gotten at the FI anyway) and everyone was very friendly but I was greatly disappointed.
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