We were at the Knickerbocker during the last week of June and had a great experience ! From the friendly and gracious gentleman at the take out coffee bar in the morning to the front desk staff, everyone was helpful and polite. When we first arrived, our suite wasn't ready, so they immediately put us up in a huge, presidential suite- needless to say, it was NOT an inconvenience because my 14 year old was ecstatic about the upgrade :-) ! (Thanks to Birsen, one of the managers!) This was our first stay at the hotel and we were there for 4 nights during the beginning of the recent heat wave. We had a great time in Chicago in a wonderful location- would definitely stay there again !
hotel reviews