Backwards and forwards on emails regarding the part I wanted. Each time a different person replied, each time they asked the same question and said couldn't find what I wanted. I gave the product number, the serial number etc but to no avail - it was like talking to a robot with a script! I found two options on the site and asked which would be best but no-one even acknowledged that. Eventually I ordered what I thought was right and fortunately it was. Delivery was good but customer service was not good at all. Very frustrating.
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