Our stay at the Omni was great. The valet and bellman at the front were quick and efficient, and check-in was easy. For a downtown hotel, the rooms were good sized and offered a nice view. There was not a refrigerator in the room but it was available for no charge upon request. I really liked the beverage delivery in the morning. I also recommend signing up for Omni's loyalty program. This will get you the morning beverage for free and remove the charge for wifi. I booked my reservation from hotwire.com. My greatest compliment was that I felt my service was great, despite my reservation being made through a third-party. I'm not someone who can spend full-price for a hotel like this, so having the opportunity is nice. This is not always the case. The restaurant was a typical hotel restaurant for this class of hotel, but it was still very good. Our favorite was the pool. We spent a lot of time swimming and soaking in the jacuzzi whilst the very attentive staff brought us some well-prepared drinks. There was also a charge on the check-out bill that was in dispute, but the girl at the desk (Heather) was very helpful in resolving the situation. My complaints are minor. I do echo previous complaints about the door to the bathroom not providing a door that provides adequate privacy. My only other complaint was with the TV. The satellite was spotty at best. No channel was guaranteed to come in. Other than that, we really enjoyed our stay.
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