I have been eating chicken rice at Lou Wong since the 1970s when it was owned and operated by the founders (2 brothers). Although I still enjoy the chicken rice there, in recent times, the service level has dropped and it comes across as arrogant. Not sure if it is due to employees running the outlet now. Just imagine, they were not willing to (at 11:30AM...not their peak time yet) fulfil an order of 4 packets of chicken rice for white meat only. In the past, this was never an issue. Since then, I have decided to give others a try.
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