The hotel offered a package online (nickolodeon activity package). When I arrived to the hotel they tell me they do not have that package. Long story short I paid extra for that and they hotel tells me that my only option is to cancel the reservation and move hotels. They would not refund the extra money I spent to get two activity packages for my two young sons. Also I checked in late after traveling and find it really difficult to just up and leave after me and my kids are tired and in a city we do not know.
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