When i made my reservation by phone, I was lead to believe that I was calling the hotel Fairfiled Inn & Suites by Marriott at the San Jose Ca. airport. However, when I recieved my confirmation via email, I noticed my reservation were incorrect, and the reservations were made by Hotels.com!! I avoid these companies at all cost, just because of horror stories I've heard about over the years. I resposned via email about the error of my reservation, only to get a response just hours prior to leaving my home. I spoke with Leni her supervisor Chad at Hotels.com. They were of no help.
Talked to Cheryl directly at the Fairfield and will be talking with her supervisor Pinky (oh yeah) Cheryl was not willing to help either. BEWARE OF SCAMS, THEY WILL DO ANYTHING TO GET YOUR RESERVATION. Have you ever heard of bait and switch?
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