We stayed here for 3 nights as part of our honeymoon, checking in on a Friday around 6pm, was effortless, and pleasoon aftersant enough, given the 14th floor with a queen bed which was terrible it sank in the middle. The bell boy arrived shorly after we got to our room but he was an elderly gentleman and struggled to even lift the bags off the trolly, but he tried his best.
After getting our room sorted we went for a walk to the White House which is only a short 5 min. walk, and got a quicky meal.
After the second day of sight seeing we returned to the Hotel and went to the bar for a couple of quiet drinks, and were served by a pleasant young Lady, but soon after a middle aged guy with glasses, i think his name was Paolo ??? could be wrong because he never got close enough to see his name tag, well i will tell you this guy has the personality of a BRICK, with a bad attitude, with service to match, he doesnt belong in a Hilton Hotel any where, which made us retire to our room.
Beware of paying extra for the executive floor for the weekend, they advertise that you can get snacks and alcoholic drinks in an honesty bar. WRONG !!!!!!! What they DO NOT tell you that this is only available Monday thru to Thursdays. They also advertise a Concierge is available in the executive lounge daily......... WRONG !!!!!!!!!! i rang the concierge downstairs and got put thru to the front desk and was asked to hold.......... i did...........for 15mins !!!!!!!!!! so i went downstairs........ no one available to answer my questions....
Definately not in the usual Hilton class, the Hotel itself looks nice, the room was adequate, however the amenities were not replaced.
Overall this Hotel is a big disappointment and we would not recommend this place at all.
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