No VAT issued! Bought sony camera and lens with advertised £200 and £100 cashback from sony however to claim it I need to upload VAT invoice. Called customer support and after 40minutes the guy said he sorted it for me and my VAT invoice will arrive to my email in 3-4 days. It has been a week and nothing received. Time is running out on the cashback deal and VERY support is basically non existent........ 🤬Update: the reply they send asking for details to "make it right" is just some rubbish to look like they're helping. No one has contacted me and helped in any way... VERY advertises the cashback on their items and they're an approved retailer on sony's cashback scheme yet they don't provide VAT receipt which is needed for cashback. Going to report false advertising to ASA.org.uk if this isn't sorted ASAP!!!!
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