I got to say, I was getting away from the LA buzz for a weekend with my family. I booked this hotel, thinking that it was going to be a good relaxing experience. We checking in on Saturday. I had booked two queen-size beds. When we opened the door, it was a one king size bed. I called the front desk and was told they would provice a roll-out...'free of charge'...hahahha. I would have appreciated them telling me that they had given me a different room and they were going to adjust the price. But I had to find out for myself and they didn't even offer to reimburse the difference. They though I wouldn't have noticed it!!??
I wanted to watch the Lakers game, but my TV would not turn on!. Called them again and someone came by within 10 minutes changed the batteries on the remote and it worked. The picture was fuzzy. Had to go to the sports bar to watch it. After paying over $50 for a kids pizza, salad and wings, which by the way were horrible tasting, I went back to the front desk. Luckily, the people in front of us in line had the same problem. They booked a room with a king and got two queens. So we talked and agreeed to exchange.
Room: Bed was hard as a rock! woke up with a stiff neck. Roaches on the bathroom.
I could hear the pipes from other rooms fluching their toilets...
TV:Not have good reception.
Internet was $9.95 for 24 hrs, where other hotels is free.
Parking: Well, we had to park somewhere and the only place was inside their property which they charge $14 per night. It's not like I had a choice to park outside or on the street to avoid the charge.
The people were friendly.
Food: overpriced.
The only good thing about it was the mall within walking distance and the heated pool and the friendly workers (maids, maintenance, etc).
I would only recommend this hotel to someone I was trying to get back at. I couldn't even take any towels cause they were stained!...darn
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