Am a "regular" at the Kitano as our home office is near-by. The rates are on par with other NYC hotels, and rooms are variable in size (from barely able to turn around, to a regular king-room you'd expect in middle-America). Front desk crew is always attentive and well mannered. The bar is ok, but the nightly jazz (if you are not a fan) can get grating. Rooms are impeccably clean, bathroom is nice, beds are decent, work space is tight, but on par for NYC rooms. Location is fantastic!! Given a choice, go to the Kitano over the Jolly Hotel at Madison Tower!
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