This was my first (and last) stay at a Four Seasons Hotel. Pros - the hotel was generally nice, check-in good, the room was large, they provided a luxury courtesy car for downtown travel, workout facility and valet parking was efficient. Cons - pillows smelled of smoke, insufficient towels/washcloths (had to call housekeeping twice during our 3 nite stay), room service VERY expensive. Three bowls of oatmeal, toast, 3 strips of bacon and pot of coffee was $86 - clearly over the top. The room was noisy, as there was a big gap underneath the door, and I could clearly hear anyone talking out in the hall way. The hotel only offered valet parking (which was fine)....until I picked up the car at the end of my stay and the back end was dented and the tail light cracked. The hotel refuses to accept responsibilty. Would not recommend this hotel for any travelers. There are much better values within the immediate area of downtown Houston. For "upscale", lodging, this hotel is hit and miss.
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