I was psyched to get a $320 rate for the Warwick--I'm still looking for my favorite NYC hotel. And hey, it's got a cool history and a knockout location. The staff was also top-notch. Unfortunately, the rooms were not. Room #1: not the king bed I requested, and all beat to hell (carpet stains, damaged furniture, ceiling stain). I NEVER complain in hotels, but I this time I had really high hopes so I moved into a smaller, non-view room #2 for the night (that REEKED of cologne), with an apology and an assurance to be moved the next day. Also, mildew on the shower curtain. The next day, I came back at 3 and had to wait until 4 for room #3. Awesome size, great layout, windows on two walls, REEKED of smoke--and I am NOT one of those self-righteous ex-smokers! Room #4- nice and all, but not a knockout.
This is no 4 star hotel. It's an average 3 with some not great rooms (they say "spacious" not by a long shot). Not dirty and nasty, but not 4 star rooms. The restaurant, Murals on 54, was nice--amazing octopus carpaccio and overall it was a "nice" hotel, but not nice enough.
The user photos are very representative of the standard rooms. The "official" photos are all of suites, some of which I hear are amazing.
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