I'm not much of a computer tech so I asked my brother to put in my specs for me and after that the website was very easy to use and was brilliant! I could see all the parts and watch my order go through the stages. I did however end up waiting for ages because my case hadn't arrive, or so people thought. It's an easy mishap - but it would've been better if I was emailed to say that MY case was the thing making my build stuck in Pre Production for such a long time, maybe it would've been cleared faster. Took about 3 days to find my case but after that the build was so quick, the test was done and it arrive 3 days later! It is incredible - I love my new PC. I even had another mishap (100% my fault) of deleting windows 11 somehow but called and the team was so patient and helpful and I couldn't have asked for a more calming experience. Other than things taking a while to download there was no issue on call. Thank you to the team, I appreciate all your hard work!
company reviews