I stayed at the Embassy Suites in August 2006 for a business meeting. I was there for 5 nights. The atrium is very pretty and the restaurant is nice, but the rest of the hotel could use an update. The bed was very comfortable and it was nice to have "suite" where the bedroom was separate from everything else. Also a plus was the fact that the window/door in the bedroom opens. This was a pleasant surprise as I'm a smoker.
The staff was reasonably friendly and helpful. I had requested (and was charged for) internet access that never quite worked (I made them take it off my bill when checking out). The guy at the front desk attempted to help me with it but had less of a clue than I did...not his fault...just circumstances.
The breakfast was just "ok" but let me preface that with the fact that I'm not a morning person and was forced to get up earlier than normal to get to my meetings. So really, I could have been at the Ritz and wouldn't have been happy at breakfast! :-)
The location was great...close to shopping and lots of restaurants. Several highways were very accessible and the beach is only about 30-45 minutes away (definitely take a ride to the beach if you're in Jax).
I'm trying to be fair in this review. Two months prior to staying here I stayed at the Adolphus in Dallas which was absolutely beautiful so, in comparison, I was a little disappointed when I arrived here.
Not bad for someone on a budget, but if the company is paying for it...find a nicer place! :-)
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