I usually give good reviews, but I had a hard time finding anything good about this hotel! We had stayed in a different Hilton Garden Inn (8th and 48th) in NYC prior to our cruise, so I was expecting a good experience at this one. The bed was so bad that we couldn't even take a quick nap! They have the "sleep number" type beds, and ours was not working properly so it was uneven, lumpy, terrible! We were finally moved to another room, but the manager was way too defensive and argumentative! The second room was okay, but we paid way too much for an "okay" room -- terrible view out our window, crowded area of town, no good restaurant or bar. I can't believe we paid the bill! The only good thing I can say is that the hotel staff (except for the manager) were friendly and helpful.
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