Can't make up my mind about this place. I booked through Priceline and got a 'good' rate for NYC. Good: location (within walking distance of what we needed to see), price good, pleasant staff (very responsive when we complained AC didn't work).
Bad: room location. 2nd floor facing 62nd St VERY busy/noisy, VERY well light street. I had tried to call for 3 days before arriving to see if we could get higher floor/facing river and no one answered the phone...ever. Told upon arrival that phone system was down, right before they interrupted our check in to answer the phone. No alarm clock, coffee pot in the room which we wouldn't have used anyway. Tub didn't drain all the way which meant tub looked dirty all the time, impossible to not flood the bathroom the way the shower was set up. I thought the bed was very uncomfortable (full size) but husband and daughter slept like logs. Jack hammering started at 7:30 on Sunday morning which i know the hotel has no control over but would have not been an issue if we had been on a higher floor.
In a nutshell, really good location for our needs, price good but not sure if the rest makes up for it?
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