I recently stayed at the Intercontinental-Chicago for a weekend business trip, I was unhappy I had to spend my weekend working but the staff at the front-desk at check-in made me forget I was here for work.
They had me checked in within 5 minutes of me arriving, had my bags sent to my room and directed me to the wonderful fitness facilities. I highly recommend the pool, it is breath taking.
I believe the person that checked me in was named Daisy, I am awful with names but I never forget a smiling face.
My stay was fantastic, room service was excellent, my room was clean and well maintained and the hotel itself was amazing.
When I checked out I was once again greated by a smiling front desk agent who asked how my stay was and actually seemed to care.
The InterContinental provided me with excellent service, great facilities and a lasting impression. I highly recommend this hotel!
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