There wasn't anyway that you could track the repair. They don't handle the phone carefully at the store (Currys Merry Hill), which lead to scratch on the screen. Nor they have me a password for the repair document. The lady who took the phone from me didn't even record what's the problem with the phone in the computer. The repair center rang me to find it out. When I was trying to ring to find out the repair status they kept transferring from customer service to carphonewarehouse as I can't contact the store where I handed in my phone.
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