They claim it's Thai food. Well I guess it could pass of as Thai food of the worst quality. Any seasoned traveler will know the difference between real and fake Thai.So that was as far as the food quality goes.As for service let me start by saying that this place is located IN KLCC, a place visited by tourists and travelers, an icon for Malaysia. I think they should re staff their RUDE and insincere staff with people who really want to work. Really, blaming the staff alone will not do as it Must be a reflection of poor management whose only interest is probably PROFIT. Maybe if you were of the right colour, you'll get some respect at Chakri Palace. If you order water or hot water be prepared for condescending statements from the staff saying they only have 'Mineral Water bottles' that you have to pay for and hot water would mean Boiling that same mineral water for your consumption. I wonder which side the word cheapskates would then apply.As for proportions of food, it's standard.Price, we'll they certainly Have to live up to the KLCC standard here so come stocked up on that front.We went there as a family to celebrate a family event but thanks to the 'wonderful' service we got it didn't turn out as we'd hope.I would really HOPE that the management personnel who reads this review would look into improving the quality of food, their waiters, waiting time and for the price paid special requests Must be accommodated.As far as Thai food goes, and our family being fans of Thai food, let me suggest you go to other decent, cheaper and more delicious places. The two i'd suggest is Basil Thai Nudle Bar at Bangsar Village and Sri Ayutthaya chain.
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