Staff is pleasant, courteous, and totally ignorant or incompetent. Front desk staff (2 of them) had never heard of the hotel function room in which I had a meeting scheduled. One bar waitress for 30 tables. Hotel kept at meatlocker temperatures, and even when outside temperatures were in the 60s all day, would not turn up heat nor turn on heat in guest rooms. Multitude of signs about how "green" they are, yet beds and towels changed daily. No quality control on room housekeeping, e.g., room service trays left in hallway floor for a full day. Unless you have car you are trapped here for meals. Restaurant is better run and food not bad, but usual high hotel prices. Caters to large groups who crowd lobby and restaurant. Free low-speed internet, but $5-10 a night for decent speeds! Go elsewhere!
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