As others have said, this is a good, modern hotel with excellent service. Major problem I encountered, however, was with the bathroom door. To get to the sink in my room XX02 one must squeeze against the toilet, close the large door and then approach the sink! The reverse is true to exit the bathroom. Problem is the door is hinged on the right whereas it should have been hinged on the left (or open outwards). Not sure why this hasn't been fixed. Also not sure why the arm on the desk chair is falling off for lack of tightening a screw. The only other area that could be improved in the room (not bathroom) lighting which was very poor even with all lamps on.
But for NYC this is a good hotel choice. It's convenient although don't be fooled by the "Chelsea" in the name. Despite two similar hotels on the block, the neighborhood is far from genteel, at least not yet. The plant stores are closed at night and the streets are quite desolate. But you can walk to Herald Square, Penn Sta, etc. so it's OK
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