Just spent 3 nights here. Got upgraded to 19th floor without asking but it was still a tiny room with a bathroom the size of a phone booth. No coffee making facilty in the room.
That gets the negatives out of the way - positives are that the room was clean, the location is good for shopping and sightseeing and the staff were friendly & helpful.
We were going to get a cab to JFK but the porter suggested a pre-booked car at a fixed price of $54 - this compared well with cab fare, avoided he meter ticking up in the rush hour traffic and no need to find a cab at the right time.
Would were stay here again? Yes, for sure, but there are better alteratives so it would not be #1 choice.
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