I have been staying at Paramount Hotel NY for a week in August, 2010, travelling from Venice (Italy). The hotel location is fantastic, practically in Times Square. The lobby is nice and elegant, and the personnel is welcoming. The room cleaning is OK (the towels and bed sheets were changed daily), and I could not find any evident sign of dirt or dust around. The bed (a double one) was comfortable, although somewhat short. I did not have breakfast at the hotel, so I cannot provide my judgment on this issue.
There are some major negative issues one should be aware of before making a reservation in this hotel. The rooms are awfully small. Since I was aware of this issue from earlier TripAdvisor reviews, I booked a 2-double-bed room (we were a party of two people sharing the room), hoping that this would provide us with some more comfort. We were assigned room 1621, right in front of the elevator. Well, once we and our luggage were inside the room, hardly any other space was available for moving (actually, there was room for opening only one piece of luggage at a time!). The bathroom was incredibly small: the basin was a 30-centimeter diameter steel one, compressed between the wc and the bath tub/shower; there was almost no room to place the personal bath stuff and the towels in use; an old-styled sticky nylon curtain protected the bathroom from being flooded when taking a shower; an hairdryer was not available (although according to internet information it should have been). The cupboard was ridiculously small as well. Not only was it unsuitable to accommodate the clothes of more than just one single person, but it was also so small that suites/dresses could not be fitted in their entire lengths within. An iron with ironing board were indeed available, but they were useless due to lack of space to accommodate the board once it was opened. An armchair was present, which had to be used to accommodate some of our clothes. A desk with chair was not available. Given that this 2-double-bed room is meant to host AT LEAST two people (if not 3 or 4), the room size was totally unfit, even for 2 people only. This was quite annoying, given the fact that the room rate was much larger than that of a standard double room.
The room was also very noisy. This was not due to cars, but to outside air conditioning systems. The noise was continuous at every single hour of the day. Given that the hotel was renovated in 2009, it is incredible that it was not equipped with soundproof windows.
Max
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