I booked a room through Priceline.com and was totally dissatisfied with the booking company and the Sheraton. I had no Idea that there was a $50 holding fee??? Yea, exactly, It's not the fact that i had to pay an additional $50 that bother's me, it's the fact that i wasn't told about the $50 fee. Not by Priceline nor the Sheraton. I even called the Sheraton twice today to confirm my reservation and neither of the girls said anything about a fee. Now, to be fair, the manager did explain the fee to me once I checked in, however, with me first impressions are everything. Will I use this hotel again, most certainly not, If I booked this room through Priceline to get a deal and had to pay additional money, where it the discount? I'll wait......exactly......What is the benefit of using Priceline. I'll wait......exactly...... I just felt that the whole thing was sneaky and underhanded by both parts. It's not like anyone was breaking down the door to book this hotel. The parking lot, should I say could use a few cars..... My motto is "take care of the customer and worry about the rest later".
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