My review has been a long time coming but I feel the responsability to do it once and for all. I stayed 2 nights at this hotel in February during the course of a school trip. We were a group of 3 teachers and 23 grade 9 students from Montreal that were on a school trip to California and the Grand Canyon. We had stayed in a Hampton inn in South San Francisco and then took a bus to get to LA. I had called the hotel a week before to ask them to put us on the second floor since we were with minors and we did not want them going out the window in the middle of the night. The guy on the phone assured me that everything would be in order when we would get there.....are you guessing the end of the story? Almost all the rooms were with a window facing a large balcony that other rooms could access. I immediately went downstairs to have the issue resolved, even if it was past 10 o'clock at night, and I have to give thanks to the night manager that changed every room to other rooms that did not have balconies. He was not too happy but I did not give him a choice. I told him that they were minors and that it was his responsability to do so.
The kids were very disappointed because we had been in a nice and clean hotel room in San Francisco and ended up in dirty hotel rooms that were scary. I did not sleep a wink all night because people were going up and down the corridor. I looked through the peephole and noticed that it was gentlemen with women. It is probably a hotel where prostitutes take clients. Let's just say that it is not a hotel where you want to take 15 year olds!!!!
The rooms were disgusting....the curtains were dirty....the sheets were dirty....the bedspread was dirty....I was thoroughly disgusted with the place. It was also scary as hell.
The only redeeming aspects are the fact that they switched my students to rooms that did not have balconies and the fact that they allowed us to have a pizza party in their breakfast room. We came in late from our day of sightseeing and did not feel like going out to dinner to a restaurant in the area...did I mention scary area also? The night manager, Peter I think is his name, helped us find specials on pizza and the kids were so happy to come down in their pyjamas to eat pizza and talk until curfew time. Since we did not allow them to have parties in their rooms, the setting was perfect for them.
I would discourage anyone to stay there. It is a vile place where the manager does his best with what he has. It is not his fault at all that Comfort Inns keeps an establishment like this one under their banner!
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