I actually stayed at this property once a few months ago, but can't get it out of my head. I want to go back, and will soon.
I have stayed at many other Four Seasons before. This one provides everything you would expect from the Four Seasons (impeccable service, attention to detail), but this one has a little different feel than some of the others I have been in. While being undeniably refined and elegant, it also manages to be relaxed. I traveled with my three kids (12, 10 and 8 years old), and I felt not like they merely tolerated my kids, but really welcomed them. Details like available tuck-in bedtime story service, or an ice cream bar delivered by room service tells me that I am not the only happy parent who has stayed there. (Also loved the kid-specific bath products and mini bathrobes - too cute).
The rooms were quite large and spacious, and the bedding was heavenly. We got a gorgeous lake view, which was very welcomed after a day in the city. The location of the hotel is ideal - a quick cab ride can get you pretty much anywhere in the city, and serious shoppers will be happy to know they are within walking distance of many of the high-end boutiques and department stores. Those with kids, be warned - you are a block away from the American Girl Doll store and the Lego store, so you may not get out of going for a visit.
Staff - well, it was exactly what I expected of a Four Seasons. The service, from reception to food to concierge to housekeeping, was spot on.
Even though we were in Chicago with a million activities at our fingertips, we spent a lot of time at the pool. The water was deliciously warm, the pool huge, with gorgeous skylight domes. Even some water toys were provided.
I usually like to try to stay at a new place every time I go to Chicago, but something tells me that I will end up at this Four Seasons time and time again.
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