This hotel really took me by surprise. It is a little gem in my opinion and photographs etc, cannot do this hotel any justice. It is a very high standard hotel with exceptional customer service from the reception and the rooms are of a very clean 4 star standard. The hotel is perfectly situated near LAX airport and if you want to stay in the LAX area i would definitely recommend to stay at Custom Hotel. The hotel's shuttle bus will pick up outside the airport every half hour, and is roughly 7 minutes away from the airport.
I am so glad i listened to trip advisor as this was actually the reason i booked the hotel after reading the good reviews - so take my advice and stay here.
Free Wifi which was very fast was also a big help for me, as i had to regularly check emails etc.
And i was staying on the very top floor.
The only thing i can complain about was the breakfast. Breakfast was not included in my stay, but decided to purchase the Breakfast Buffet which was on the Thursday. For starters, it wasn't really a buffet as they were only 4 choices: streaky bacon, some form of speciality toast, herbed potatoes and something else, along with a few choices of cereals & porridge.
I only took the potatoes and the bacon, and i thought i would fill myself up with some porridge.
The bacon was nice, potatoes quite poor and the porridge was the most tasteless and disgusting porridge i have had in my life. It had absolutely no sugar in it at all. It was completely inedible. It was around $13.50 for the breakfast and i did find this substantially over priced for what was on offer and would recommend to eat elsewhere for breakfast.
The hotel has a small pool and surroundings which are really nice for chilling out at nighttime,
especially around the fire. It also has a restaurant and bar just at the side of the hotel "Deck 33".I did not get to try this out although i had a look and seemed to be pretty popular even with people who were not staying at the hotel.
Well i must say i didn't realise how BIG Los Angeles was and didn't realise how far away i would be from Beverly Hills & Hollywood, but getting here from the Custom Hotel was reasonably simple. Once you have cracked it once, it's a doddle the second time. It can cost you alot of money though - so i would recommend a car if you can drive - althought, take care when on the roads out there...They are CRAZY drivers!
The staff really go out their way to help you and are extremely pleasant - which definitely made me feel very welcome as a solo traveller. Keep up the good standard at the Custom Hotel - would definately stay again , if i am back in LAX.
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