Look, this is an airport Holiday Inn so it does exactly what you expect; clean, comfortable and very near the hotel. BUT unusually this was a very bad HI experience.
1) the we are a family of four and our kids normally share one double bed and us the other but these were so small we each had to share with a child to have room for two. i slept terribly although the bed was comfortable so I'd have been fine on my own.
2) The shuttle from the airport took ages to arrive so we stood, late at night, tired and hot waiting at the terminal.
3) As I said we had arrived late, tired and desperate to get to bed but the check staff were disorganised, uncaring and unhelpful. Although we had a reservation we had to queue behind plenty of people who hadn't; none of the three staff would separate those with reservations who could be processed quickly. The queue was very long but they didn't bring out extra staff for ages. Although my kids were tearful and tired they paid no attention and were incredibly slow in handling those ahead of us, chatting away as we and others stood waiting. We literally spent 15 minutes waiting to check-in. From now on we'll choose Marriott first.
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