Made a lunch booking to celebrate my wife's birthday at Tempation on 22nd August 2014 and the lady gladly took my name and number and say that my booking is confirmed. Then when i call up one day before to re-confirm my booking they told me no one took my booking and even call me to walk in and hope there is a place where they could put us. But if it's full they need us to wait until someone finish with their lunch. Feel really angry and frustrated with this kind of attitude provided from a 5 star hotel. This is definitely the last time i am holding any family events from this hotel.
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