I am writing this review from the hotel bed. It is so comfortable, I can't bring myself to get out of it! The hotel room is large also. We were very happy here.
The only reason I didn't give it 5 stars is because 2 days in a row the front desk gave us wrong information about concierge level lounge. So two mornings in a row, we missed breakfast. However, we told them to compensate us for a breakfast downstairs and they did. The breakfast buffet, by the way, is amazing.
We were also given usage of the complementry house car. That was a great touch. My husband had his suit dry cleaned while we were here, and it was picked up and dropped off same day in our room.
Great hotel in a great location in Union Square.
hotel reviews