Here are some possible questions that could help to troubleshoot the error described:

1. What is the weighing machine with M7102 firmware code and KM-ASSYM2-06 error id of 103 in use for?
2. Are any other machines
M7102-Weighing machine reset failed error typically occurs when the machine cannot initialize due to an incorrect password or issue with its software. To resolve this, consult the owner manual for instructions on resetting the machine and updating its firm