text:
/ Food
15 Pics Showing Some People Are Baking Wizards
Lex Gabrielle
Unsplash | Theme Photos
Everyone tries their hand at baking from time to time. From cupcakes to brownies, we all think we are baking experts when we follow a box's instructions.
However, when we see other people's creations, we stop and realize that we truly are not experts at all and are just total failures. These people, well, they are the experts for sure.
Can you believe this is a cake?!?
reddit | Reddit
"Sculpted cake my sister asked that I make for her birthday this year of her kitty named Tacocat! It's a vanilla bean cake, no fondant was used, all decorated with buttercream," wrote the Reddit user.
That is for sure talent.
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It's not grass.
At first glance, this obviously looks like a huge picnic spread in a field of green grass. Turns out, it's not a picnic at all but an entire care made to look like one! The baker used sugar cookies for all of those "toppings" in the picnic.
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What a sweet tribute.
"I was thinking a lot about my late cockatiel Maui today. He passed away suddenly last year and his hatch-day was in February. Decided to make some Maui macarons to honor him. I miss his dorky little face so much," said the Reddit user.
Wow, it's identical to the books.
This Winnie the Pooh cake is perfect for any child's birthday party—it looks exactly like Pooh looks in the books. Almost as though it came right off the page! I'm sure the birthday girl or boy is thrilled.
Flowers or cake?
" Cupcake bouquet for a customer who requested something that looks like a cake but wouldn't require cutting and would be easy to serve at a birthday picnic."
That is definitely a clever way to serve cupcakes!
Could you believe it's a Gingerbread House?
That's not a cake, that's an entire lighthouse made from a gingerbread house. Talk about getting into the holiday spirit—this is perfect for those who want an eery feel. The details are always amazing.
It looks like fabric.
This cake was given by a restaurant owner to a customer who frequently eats there, but it's a work of art in itself. It looks like it's made of fabric or cloth—stunning and remarkable. A true gift.
What a birthday.
"My son's wish was an Erebor Cake for his 12th birthday. So I tried my best and this is the result. 7 hours, 7 cakes, 40 eggs later, I did it and I am really proud of this mountain."
What a sight!
"I'm feeling really proud of my first Geode Cake and just wanted to share it with someone who 'gets it.' Everything is completely vegan and completely made from scratch, including the rock candy," shared the baker. Could you believe it's all vegan?
Looks like stained glass.
This stained glass cake is something that is truly a masterpiece. The details look as though it's a church window and as though the sun is shining through the pieces. I wonder how long it took to make!
From your new favorite Disney movie.
"I made Turning Red macarons because I absolutely love the new movie! I hope you like them! They are filled with Thai milk tea anglaise buttercream!"
They look just like the movie!
Camping dream come true.
This cake is the perfect surprise for someone who loves the outdoors and enjoys camping. The details make you feel like you are at a campsite and that you are watching the stars in front of the open fire.
Another gingerbread masterpiece.
This windmill is entirely made out of gingerbread cookies. It's standing tall and proud, put together by frosting and other sweet treats. This is definitely taking first place in the gingerbread house contest, for sure.
That pie is excellent.
The Princess Jasmine decorated atop of this apple pie is outstanding. The details are so perfect and it looks as though they printed the photo out and pasted it on top. It's almost too pretty to cut into!
These cookies are so clever.
The Reddit user shared her grandfather was in the hospital and she wanted to make a little thank you gift to the nurses who were taking care of him. These cookies are so on brand!


Students shall have no expectation of privacy when using district e-mail or computer systems. E-mail messages shall be used only for approved educational purposes. Students must use appropriate language in all messages. Students are expected to use the system following guidelines approved by teachers or the administration.
Any e-mail, computer applications, information in district computers, or computer systems is subject to monitoring by the staff and/or administration. The school retains the right to duplicate any information created by students in a computer system or on any individual computer. All students and their parent/guardian must sign the DCJ/SHS Network/Internet Student Contract to obtain permission to use the district network. Students who violate the contract, or any other classroom rules relating to computer use, are subject to loss of access as stated in the contract and disciplinary action up to and including suspension from school.


Profitable Productive Blogging: Isn't Online Gambling Dead?
Isn't online gambling dead? I was under the impression the US government shut down online gambling? WBoy was I wrong! Online gambling, albiet without real mone is alive and well across the states. I guess there are over 3000 online casinos. It seems that there are still tons of people playing poker, craps, blackjack, and more. The big name sites are still sponsoring entrants into the World Series Of Poker tournament and the other large tournaments. I personally don't gamble but know a lot of folks that do on occasion for entertainment. I make it to a casino, and there are actually quite a few in the Chicago area, about twice a year.
For those of you that do gamble there is an interesting site I came across in my web advebrowsing over the last several days. The site is Pro360.com and it is an online casino review site. I honestly never thought there was anything close to 3000 online casinos. Well there are and Pro360 helps the player by provided in-depth reviews and ratings. Their charts provide their editor ratings, a trust score, player ratings, bonus information, certificates, and more for each casino. So if you are a player of the games of chance and are looking for some gambling action onine stop by Pro360.com before visiting any online gambling site.


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Q: Custom taxonomy looping I have a custom taxonomy called Specialties for Custom post type Candidates.
And entered items in Specialties A, B
I have created shortcode with attributes for looping A and B separately
like [candidates show="a"] for A candidates
and [candidates show="b"] for B candidates
I need to create a loop condition if any cpt item has both A & B Selected
then It will show that item in both shortcodes.
Here is the code
function show_all_custom_post_shortcode($attr) {
    ob_start();
    $a = shortcode_atts( array(
       'show' => 'a',
   ), $attr );

    $args = array(
        'post_type' => 'candidates',
        'post_status' => 'publish',
        'posts_per_page' => -1,
        'tax_query' => array(
            array(
                'taxonomy' => 'candidate_speciality',
                'field'    => 'slug',
                'terms'    => $a['show'],
            ),
           )
    );

    $q = new  WP_Query( $args );

    while ( $q->have_posts() ) : $q->the_post();
    $imgurl = wp_get_attachment_url( get_post_thumbnail_id($q->ID) );

     include('candidates/candidates-loop.php');

    endwhile;
    wp_reset_query();
    return ob_get_clean();
}
add_shortcode('all-cpt', 'show_all_custom_post_shortcode'); // [all-cpt show='a'], [all-cpt show='b']

redpajama_set_name: RedPajamaStackExchange


text:
Celent related research
Velocimetrics 6 delivers complete operational oversight across complex, fast and high volume trading environments
Email Call back Website
Velocimetrics, the global provider of real-time, comprehensive, business performance monitoring and analysis solutions, today announces the release of Velocimetrics 6.0.
This latest version significantly strengthens Velocimetrics' ability to deliver uncompromised operational oversight across complete end-to-end processes in fast, acutely complex and high volume trading environments. It also launches the availability of augmented on-demand and scheduled business reporting capabilities, along with additional enhancements to further improve the user experience for both business and technical groups.
As the speed, capacity and complexity of how firms trade continues to increase there is growing regulatory pressure to minimise the potential risks that can flow from using trading technologies. Managing these risks has also become a top priority for firms as the inability to control, for example, how an algorithmic trading system behaves in extremely volatile markets can quickly create considerable trading losses. Meeting these requirements, along with the need to continuously improve trading performance, demands a high degree of operational oversight and post-trade analysis across intricate trading environments.
With Velocimetrics 6, industry participants will continue to benefit from a detailed, real-time, understanding of all activities taking place across every system and network as market data and trading volumes continue to expand in exceedingly complicated trading situations. In doing so, issues can be immediately detected, their root cause instantly determined and the impact on clients, orders and trades quickly quantified and reported on.
Velocimetrics has achieved this scalable solution by sending data captured at the infrastructure level to a cluster of interactive analysis servers. This innovative approach divides up complex correlation and tracking workloads, allowing near-linear scaling to cope with increasing volume, whilst retaining the capability to provide a unified view across the trading operation.
Persistence to disk performance has also been improved by an order of magnitude. Velocimetrics 6 can record and retain the full trade history and details of relationships; for example, even when the order is complex and has been executed over an extended period as multiple, related, algorithmic or exchange trades. In doing so, facilitating complete electronic order or trade reconstruction, creating a fully transparent audit trail that offers valuable opportunities for post-trade performance analysis.
Furthermore through extended reporting capabilities, users can now create easily configurable management reports detailing current trading performance as required. Delivering the data necessary for meaningful day-to-day issue-tracking and infrastructure spend decision-making, Velocimetrics' on-demand reporting functionality enables intra-day improvements to be made.
These enhancements offer significant benefit, enabling users to for example
Track up to 500 million trades per trading day in real-time
Alert users to dropped or missing trades they may otherwise believe are being processed, detecting possible sources of operational risk
Search and promptly reconstruct any order executed as a series of individual related market events and orders over the period of a day. Providing detailed performance analytics at every stage, users can quickly determine if infrastructure or application problems may be causing delays
Instantly identify outliers and chart latency distributions across all prices, quotes and trades and investigate each in detail, regardless of current volumes
Create customised queries that can then be executed in one-click by non-expert users through a simple to use interface
Produce business-level management reports as required detailing for instance the worst performing trades over the day and automatically email these PDF reports to a pre-agreed list of recipients.
Commenting on the new release Steve Colwill, Velocimetrics' CEO stated:
'We have developed and tested this latest version working closely with our existing clients. Our users rely on Velocimetrics for operational integrity and are looking to expand its use in their business to support very high volume processes. This major new release is a milestone in scalability and high-volume persistence, meeting this growing requirement, whilst making it even easier for users to navigate the system and gain the detailed analytics required by different business areas for effective operational decision-making.'

redpajama_set_name: RedPajamaCommonCrawl


Join us for our fun and festive Luau and Parent Education Night!
and kick off the summer in spectacular musical fashion!
We invite you to learn cool and interesting information about how Music Together classes aren't just an amazing musical experience for your whole family, but also an investment in your child's development.
Meet other families and, most importantly, have fun!
We'll be singing, dancing, jamming out and learning a little more about our curriculum and all that goes into it.
Space is limited for this special event so please register online!


The focus of this service day will be interior restoration. We will be painting the mess hall kitchen.
We will have HEAT in the mess hall kitchen for painting. Don't let the cold weather scare you, we are a GO.
We will have gloves. Dress appropriate for painting and layer for varied temperatures; no heat in the Mess Hall (except we will have a heater in the kitchen area).


BRISTOL — Singer-songwriter Dar Williams is coming to Holley Hall for a sold-out event this Friday, June 8.
Williams, who has performed her pop folk tunes around the country for two decades, this time will give the keynote address at the 2018 Historical Preservation and Downtown Conference in Bristol.
Her 2017 book, "What I Found in a Thousand Towns: A Traveling Musician's Guide to Rebuilding America's Communities," examines the plight of post-industrial towns. In the book, she discusses what she has learned after 20 years of touring in countless towns and cities, fundraising for libraries, public radio and community gardens, and supporting the renovation of old theaters. Williams is big on building social capital, what she calls "Positive Proximity," that allows towns to become unique, prosperous and self-reliant.
In her talk from 9:30-10:15 a.m. at Holley Hall, Williams is expected to muse on why some towns flourish while others fail, examining elements from the significance of history and nature to the uniting power of public spaces and food. Her goal is to offer real solutions to rebuild declining communities.
The day-long conference is organized by the Preservation Trust of Vermont in partnership with the Department of Housing and Community Development, the town of Bristol and Bristol CORE.
• Lunch mini tours of Bristol Cohousing and of three Main Street Bristol Mill properties.
• Village Greens Matter, a discussion on the importance of public spaces.
• Trails to Towns, a presentation and guided walk of the Coffin Factory Historical Walking Trail.
• Pop-Ups to Permanency, an exploration of "pop-up" retail shops.
• Time to Adapt, a panel on repurposing Bristol's architectural resources.
• Decoding Designations, a demystification of various federal, state and local designations.
• The Creative Connection, a session focusing on Bristol's vibrant downtown arts scene.
A full schedule is online at ptvermont.org.
Williams will speak in Randolph the following day and perform in concert there that night.


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text:
<?php
defined('BASEPATH') OR exit('No direct script access allowed');
/**
 * @package  : Perpustakaan Podorotobismalabs <bismalabs@gmail.com>Fika Ridaul bismalabs <ridaulbismalabs@gmail.com>
 * @since    : 2017
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 */
class Buku extends CI_Controller
{

    public function __construct()
    {
        parent::__construct();
        //load model
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            $data = array(
                'title' => 'Data Buku',
                'buku' => TRUE,
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    }

    public function search()
    {
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            $data['keyword'] = strip_tags($keyword);
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            if (!empty($keyword) && $check > 2) {
                $offset = (isset($_GET['page'])) ? $this->security->xss_clean($_GET['page']) : 0;
                $total = $this->apps->total_search_buku($keyword);
                //config pagination
                $config['base_url'] = base_url() . 'apps/buku/search?q=' . $keyword;
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                $config['page_query_string'] = TRUE;
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                $this->pagination->initialize($config);

                $data = array(
                    'title' => 'Data Buku',
                    'buku' => TRUE,
                    'data_buku' => $this->apps->search_index_buku(strip_tags($keyword), $limit, $offset),
                    'paging' => $this->pagination->create_links()
                );
                if ($data['data_buku'] != NULL) {

                    $data['buku'] = $data['data_buku'];
                } else {
                    $data['buku'] = '';
                }
                //load view with data
                $this->load->view('apps/part/header', $data);
                $this->load->view('apps/part/sidebar');
                $this->load->view('apps/layout/buku/data');
                $this->load->view('apps/part/footer');
            } else {
                redirect('apps/buku');
            }
        } else {
            show_404();
            return FALSE;
        }
    }

    public function add()
    {
        if ($this->apps->apps_id()) {
            //create data array
            $data = array(
                'title'         => 'Tambah Buku',
                'buku'          => TRUE,
                'type'          => 'add',
                'select_kat'    => $this->apps->select_kategori()
            );
            //load view with data
            $this->load->view('apps/part/header', $data);
            $this->load->view('apps/part/sidebar');
            $this->load->view('apps/layout/buku/add');
            $this->load->view('apps/part/footer');
        } else {
            show_404();
            return FALSE;
        }

    }

    public function edit($kode_buku)
    {
        if($this->apps->apps_id())
        {
            //get id
            $kode_buku = $this->encryption->decode($this->uri->segment(4));
            //create data array
            $data = array(
                'title'          => 'Edit Buku',
                'buku'           => TRUE,
                'type'           => 'edit',
                'data_buku'      => $this->apps->edit_buku($kode_buku)->row_array(),
                'select_kat'     => $this->apps->select_kategori()
            );
            //load view with data
            $this->load->view('apps/part/header', $data);
            $this->load->view('apps/part/sidebar');
            $this->load->view('apps/layout/buku/edit');
            $this->load->view('apps/part/footer');
        }else{
            show_404();
            return FALSE;
        }
    }

    public function detail($kode_buku)
    {
        if($this->apps->apps_id())
        {
            //get id
            $kode_buku = $this->encryption->decode($this->uri->segment(4));
            //create data array
            $data = array(
                'title'          => 'Detail Buku',
                'buku'           => TRUE,
                'data_buku'      => $this->apps->edit_buku($kode_buku)->row_array(),
                'select_kat'     => $this->apps->select_kategori()
            );
            //load view with data
            $this->load->view('apps/part/header', $data);
            $this->load->view('apps/part/sidebar');
            $this->load->view('apps/layout/buku/detail');
            $this->load->view('apps/part/footer');
        }else{
            show_404();
            return FALSE;
        }
    }

    public function save()
    {
        if($this->apps->apps_id())
        {
            //get type from form
            $type               = $this->input->post("type");
            $id['kode_buku']    = $this->encryption->decode($this->input->post("kode_buku"));
            //automated kode buku
            $kode_buku          = $this->getnotes($this->encryption->decode($this->input->post("kode_buku")));

            //check value var type
            if ($type == "add") {

                    //config upload
                    $config = array(
                        'upload_path' => realpath('resources/images/buku/'),
                        'allowed_types' => 'jpg|png|jpeg',
                        'encrypt_name' => TRUE,
                        'remove_spaces' => TRUE,
                        'overwrite' => TRUE,
                        'max_size' => '5000',
                        'max_width' => '5000',
                        'max_height' => '5000'
                    );
                    //load library upload
                    $this->load->library("upload", $config);
                    //load library lib image
                    $this->load->library("image_lib");

                    $this->upload->initialize($config);
                    if ($this->upload->do_upload("userfile")) {
                        $data_upload = $this->upload->data();

                        /* PATH */
                        $source = realpath('resources/images/buku/' . $data_upload['file_name']);
                        $destination_thumb = realpath('resources/images/buku/thumb/');

                        // Permission Configuration
                        chmod($source, 0777);

                        /* Resizing Processing */
                        // Configuration Of Image Manipulation :: Static
                        $img['image_library'] = 'GD2';
                        $img['create_thumb'] = TRUE;
                        $img['maintain_ratio'] = TRUE;

                        /// Limit Width Resize
                        $limit_thumb = 600;

                        // Size Image Limit was using (LIMIT TOP)
                        $limit_use = $data_upload['image_width'] > $data_upload['image_height'] ? $data_upload['image_width'] : $data_upload['image_height'];

                        // Percentase Resize
                        if ($limit_use > $limit_thumb) {
                            $percent_thumb = $limit_thumb / $limit_use;
                        }

                        //// Making THUMBNAIL ///////
                        $img['width'] = $limit_use > $limit_thumb ? $data_upload['image_width'] * $percent_thumb : $data_upload['image_width'];
                        $img['height'] = $limit_use > $limit_thumb ? $data_upload['image_height'] * $percent_thumb : $data_upload['image_height'];

                        // Configuration Of Image Manipulation :: Dynamic
                        $img['thumb_marker'] = '';
                        $img['quality'] = '100%';
                        $img['source_image'] = $source;
                        $img['new_image'] = $destination_thumb;

                        // Do Resizing
                        $this->image_lib->initialize($img);
                        $this->image_lib->resize();
                        $this->image_lib->clear();

                        $insert = array(
                            'kode_buku'         => $kode_buku,
                            'judul_buku'        => $this->input->post("judul_buku"),
                            'slug'              => url_title(strtolower($this->input->post("judul_buku"))),
                            'deskripsi'         => $this->input->post("deskripsi"),
                            'kategori_id'       => $this->input->post("kategori_buku"),
                            'pengarang'         => $this->input->post("pengarang"),
                            'penerbit'          => $this->input->post("penerbit"),
                            'tahun_terbit'      => $this->input->post("tahun_terbit"),
                            'no_isbn'           => $this->input->post("no_isbn"),
                            'jumlah_buku'       => $this->input->post("jumlah_buku"),
                            'foto'              => $data_upload['file_name'],
                            'user_id'           => $this->session->userdata("apps_id"),
                            'created_at'        => date("Y-m-d H:i:s"),
                            'updated_at'        => date("Y-m-d H:i:s")
                        );
                        $this->db->insert("tbl_buku", $insert);
                        //deklarasi session flashdata
                        $this->session->set_flashdata('notif', '

			                                                     Data Berhasil Disimpan.

');
                        //redirect halaman
                        redirect('apps/buku?source=add&utf8=✓');
                    } else {
                        $this->session->set_flashdata('notif', '

			                                                     Data Gagal Disimpan ' . $this->upload->display_errors('') . '

');
                        redirect('apps/buku?source=add&utf8=✓');
                    }

            } elseif ($type == "edit") {
                if (empty($_FILES['userfile']['name'])) {
                    //create update array
                    $update = array(
                        'judul_buku'        => $this->input->post("judul_buku"),
                        'slug'              => url_title(strtolower($this->input->post("judul_buku"))),
                        'deskripsi'         => $this->input->post("deskripsi"),
                        'kategori_id'       => $this->input->post("kategori_buku"),
                        'pengarang'         => $this->input->post("pengarang"),
                        'penerbit'          => $this->input->post("penerbit"),
                        'tahun_terbit'      => $this->input->post("tahun_terbit"),
                        'no_isbn'           => $this->input->post("no_isbn"),
                        'jumlah_buku'       => $this->input->post("jumlah_buku"),
                        'user_id'           => $this->session->userdata("apps_id"),
                        'updated_at'        => date("Y-m-d H:i:s")
                    );
                    $this->db->update("tbl_buku", $update, $id);
                    $this->session->set_flashdata('notif', '

			                                                     Data Berhasil Diupdate.

');
                    redirect('apps/buku?source=edit&utf8=✓');
                } else {
                    //config upload
                    $config = array(
                        'upload_path' => realpath('resources/images/buku/'),
                        'allowed_types' => 'jpg|png|jpeg',
                        'encrypt_name' => TRUE,
                        'remove_spaces' => TRUE,
                        'overwrite' => TRUE,
                        'max_size' => '5000',
                        'max_width' => '5000',
                        'max_height' => '5000'
                    );
                    //load library upload
                    $this->load->library("upload", $config);
                    //load library lib image
                    $this->load->library("image_lib");

                    $this->upload->initialize($config);
                    if ($this->upload->do_upload("userfile")) {
                        $data_upload = $this->upload->data();

                        /* PATH */
                        $source = realpath('resources/images/buku/' . $data_upload['file_name']);
                        $destination_thumb = realpath('resources/images/buku/thumb/');
                        $source_old = realpath('resources/images/buku/thumb/' . $foto_thumbnail . '');

                        // Permission Configuration
                        chmod($source, 0777);

                        /* Resizing Processing */
                        // Configuration Of Image Manipulation :: Static
                        $img['image_library'] = 'GD2';
                        $img['create_thumb'] = TRUE;
                        $img['maintain_ratio'] = TRUE;

                        /// Limit Width Resize
                        $limit_thumb = 600;

                        // Size Image Limit was using (LIMIT TOP)
                        $limit_use = $data_upload['image_width'] > $data_upload['image_height'] ? $data_upload['image_width'] : $data_upload['image_height'];

                        // Percentase Resize
                        if ($limit_use > $limit_thumb) {
                            $percent_thumb = $limit_thumb / $limit_use;
                        }

                        //// Making THUMBNAIL ///////
                        $img['width'] = $limit_use > $limit_thumb ? $data_upload['image_width'] * $percent_thumb : $data_upload['image_width'];
                        $img['height'] = $limit_use > $limit_thumb ? $data_upload['image_height'] * $percent_thumb : $data_upload['image_height'];

                        // Configuration Of Image Manipulation :: Dynamic
                        $img['thumb_marker'] = '';
                        $img['quality'] = '100%';
                        $img['source_image'] = $source;
                        $img['new_image'] = $destination_thumb;

                        // Do Resizing
                        $this->image_lib->initialize($img);
                        $this->image_lib->resize();
                        $this->image_lib->clear();

                        $update = array(
                            'judul_buku'        => $this->input->post("judul_buku"),
                            'slug'              => url_title(strtolower($this->input->post("judul_buku"))),
                            'deskripsi'         => $this->input->post("deskripsi"),
                            'kategori_id'       => $this->input->post("kategori_buku"),
                            'pengarang'         => $this->input->post("pengarang"),
                            'penerbit'          => $this->input->post("penerbit"),
                            'tahun_terbit'      => $this->input->post("tahun_terbit"),
                            'no_isbn'           => $this->input->post("no_isbn"),
                            'jumlah_buku'       => $this->input->post("jumlah_buku"),
                            'foto'              => $data_upload['file_name'],
                            'user_id'           => $this->session->userdata("apps_id"),
                            'updated_at'        => date("Y-m-d H:i:s")

                        );
                        $this->db->update("tbl_buku", $update, $id);
                        //deklarasi session flashdata
                        $this->session->set_flashdata('notif', '

			                                                     Data Berhasil Diupdate.

');
                        //redirect halaman
                        redirect('apps/buku?source=edit&utf8=✓');
                    } else {
                        $this->session->set_flashdata('notif', '

			                                                     Data Gagal Diupdate ' . $this->upload->display_errors('') . '

');
                        redirect('apps/buku?source=edit&utf8=✓');
                    }
                }

            } else {
                $this->session->set_flashdata('notif', '

			                                                     Variable Type not value

');
                redirect('apps/buku?source=edit&utf8=✓');
            }

        }else{
            show_404();
            return FALSE;
        }
    }

    public function delete()
    {
        if($this->apps->apps_id())
        {
            $id     = $this->encryption->decode($this->uri->segment(4));
            $query  = $this->db->query("SELECT kode_buku, foto FROM tbl_buku WHERE kode_buku ='$id'")->row();
            unlink(realpath('resources/images/buku/'.$query->thumbnail));
            unlink(realpath('resources/images/buku/thumb/'.$query->foto));
            $key['kode_buku'] = $id;
            $this->db->delete("tbl_buku", $key);
            $this->session->set_flashdata('notif', '

			                                                     Data Berhasil Dihapus.

');
            //redirect halaman
            redirect('apps/buku?source=delete&utf8=✓');
        }else{
            show_404();
            return FALSE;
        }
    }

    public function getnotes($kode_buku='') {
        if (empty(trim($kode_buku))) {
            return '';
            exit();
        }
        $ketemu=false;
        $urut=1;
        while ($ketemu==false) {
            $no_buku = $kode_buku.'-'.sprintf("%03d", $urut);
            $sql="SELECT kode_buku FROM tbl_buku where kode_buku='$no_buku'";
            $jml  = $this->db->query($sql)->num_rows();
            if ($jml==0) { //Jika nomor tes belum dipakai
                $ketemu=true;
                return $no_buku;
            }
            else { //Jika nomor tes sudah dipakai
                $urut++;
            }
        }
    }

}

redpajama_set_name: RedPajamaGithub


text:
Vincent's Grasshopper
Posted on November 10, 2017 by Marcus	in Arts Worlds, Painting and tagged art, news, painting, vincent.
This new story about conservator Mary Schafer's discovery of parts of a grasshopper stuck in one of Van Gogh's olive tree paintings is one of those amusing trifles that, at once, is publicity for an event, and a glimpse into the past of a great artist's process. It's also a reminder that life is messy and the things we do are all jumbled together with everyone else's things.
I mean, it could be used for the frothing kind of inspiration that abounds in motivational circles: IF SOMETHING GETS IN YOUR WAY, PAINT OVER IT! But it's really just that Vincent wasn't so precious about his work that he cared if a little dust or a bug got stuck in a painting now and then. In a way, it puts us all on notice that art is more than the materials we make it out of.
Being For the Things
Posted on November 9, 2017 by Marcus	in Culture, Musings.
I was already thinking about the struggle of activism and making, that is, the time sucking angst of the former and the willingness to distract ourselves from the latter. I read an article this morning (on Twitter, of which I've got an alarm on my phone to remind me to get off it, so, yes, there are probably myriad posts to come fretting over my surprisingly intense social media addiction) about Pennsylvania Trump supporters who were touting his goals and promises as reasons to vote for him last year. Currently, however, it isn't the lack of accomplishment or abandoned promises that has lost their support. To the contrary, his hardcore fans (and voters) don't care about those things. They believe he represents them and their values, and so it doesn't matter what has changed or been altered in policy or goal.
Regardless of my personal depression over such revelations, the connection between that and my attempt to overcome my own barriers to creation is that passion is an important tool in making things for the world. It drives us toward something. I'm not a fan of positive thinking. Barbara Ehrenreich's Bright-Sided comes to mind. It's okay, no, it's important to feel your feelings, to own them, no matter what they are.
But in the case of creation, a fire for getting something made because we believe in what we are for might trump (hah?) the anger over what we're against. Distilled: a fervent stand for something beats a stance against something because there's a reason out there, and meaning to be found in heading for it. We're stirred by what we don't like, there's no doubt. But without things to like, without things to be for, it's shouting into the void, empty and impotent.
Conscious Renewal
Posted on November 8, 2017 by Marcus	in Musings and tagged creation, humanity, inspiration, self-reflection.
I've been thinking about the promise of being human. We spend a lot of time (too much, I've no doubt—I admit, even) discussing and fretting over the drawbacks: not enough time, easy distraction, the capacity for self-destruction, these come to mind.
But as long as we are alive, as long as we're conscious, we have the capability of self-renewal. We can start over. No matter how badly we fail, or how long we've indulged our addictions and destructive habits, we can begin again. It's kind of nice, as a feature, the flip side of distraction. We don't have to wait for some biological process to begin or end, we just decide to do it, consciously, because we want to try again. We have this stuff inside us that we think we can make into something real, and it's not satisfying to leave it unmade.
I'm starting to think about it like meditation. When you learn to meditate, usually you count breaths to learn how to focus. One. Two. Three. Four. One. I wonder what we should have for dinner? Oh, damn. One. Two…
So it is, perhaps, with the creative or productive things we say we want to do. We don't chastise ourselves for letting monkey mind distract us from the breath count, because it's good to be kind to ourselves. Also, it's wasted effort, because that's just what a monkey mind does. Why scold the sea for getting you wet?
I'll suggest (to you and to me, both) we set aside the flails and the beating-up-on our fidgety, distracted selves and just notice we dropped something. And, then, pick up the thing we need to do again. That's equally as human, it seems.
I learned a lot from Seth Godin's blogging advice and his blog, come to that. And so I'm going to start up. Again.
When Your Hate Mail Is Right
Posted on April 14, 2017 by Marcus	in Arts Worlds, Comics.
We get letters. Or, I used to get them, when I did a comic book. Most of them were full of thanks and praise, liking the book, saying who their favorite character was, impressed by the progress from issue-to-issue. A couple of times they thought it was crap.
I don't believe in working by inspiration. That is, to turn a sneering negative into a t-shirt positive, I believe you should just work, and inspiration will follow. Inspiration Is Work's Bitch, to be internet about it. This isn't my idea. I saw it in action all the times I went back to school, in my most productive colleagues. It's a central pillar in Art & Fear, part of an art canon I refer to often and venerate. But I'm also lazy. I'm pathologically prone to long bouts of self-doubt, sullen depressions, existential apathy, hesitation, scorn for yesterday's trays of half-baked and now stale ideas, disgust with my own abilities—it's here that self-defeating habits really become starkly obvious, because how the hell can I avoid further disparagement of my lack of deftness and facility if not to practice more, but, then, that's a cudgel with which to beat myself into torpor again so it is entirely apropos—and, hey, plain old giving up. So it's weird to keep starting up every time. The trick I'd like to conjure is to start quicker and more often, until the previous bouts of inertia are the rarity and I'm making as the habit.
But that's just more internal cheerleading via navel-gazing. That's not what I'm posting about.
Yesterday, I was going through a stack of old comics I'd placed on a lower shelf in the bedroom bookcase when moving into the new apartment, because they couldn't stay in my hand and the shelf was empty. They were close to the bed, and I had noticed them peripherally now and then, a few fat, brightly colored spines stuffed into a row of bagged-and-boarded slim issues. THB. Paul Pope.
I started thumbing through them. Paul was a colleague and a hero of mine (still is the latter 1) when I was publishing Greymatter, the comics series I did in the early 90s with my cousin. We did our first signing with Paul and a few other up-and-comers, and even then his work was stunningly different. He was confidence personified, a lean, scruffy rock star minus the adoring fan base, which had to come later. Or not, he didn't seem to care. So cool. Had I more training, or wisdom, or maybe asked more questions, I might have understood what he was trying to do a bit better. He brought a fine artist's sensibility and daring to the medium, and he always remembered how to relate to the giants of the past. I was mostly following what I could see in the comics I read, particularly Cerebus. It's fine. I did what I was able to do.
But so 2 we would get these letters. Most of the time it was nice to know someone out there was buying my work and liking it. It was harder than anything I've ever done to keep making that comic book, spending nearly every hour we were awake of every day of every week of every month at respective drawing tables, hunched and making black marks on white illustration board. Appreciation kept me going, at least for a few years. Every so often, a review would appear, usually disparaging. A few times, hate mail. Hate e-mail, specifically. Maybe people who disliked the work didn't go to the trouble of sending physical letters.3 Usually, I tried to ignore it. It still hurts to have someone, even a random anonymous someone, shit on the thing you worked on so long and carefully—I mean literally full of care. Art school has hardened me to criticism, but not enough.
Around issue 3 or 4, I got an email. It said, in part, "You guys need to get off Dave Sim's lame jock and look at what people like Lapham and Paul Pope are doing." And that hurt. But it hurt more because I thought it was a valid point. Sure, it was phrased in an assaholic way, but I agreed with them. I really did lean on Cerebus for most of my technique, if not as much for storytelling. And then I despaired. And then I went back to work, because I had to finish an already late issue, and wanted to get away from painful taunting. I never forgot it, though. I tried to find a style of my own, and as I went along, I got better and more different, but I never felt it was different enough. Me enough. Seven issues and over a year later, we were tired of being broke, of living on five bucks a day, and we quit. My cousin was in a new relationship and had bowed out a few months earlier to move down to L.A. I was in one, too, and overwhelmed trying to do everything by myself, and the work still wasn't quite what I wanted it to be.
I didn't have an epiphanic moment that turned the series around, sales-wise, and propelled us to the heights of industry success. But. It was useful to get such a harsh metaphorical slap in the face. I did things differently, in a conscious way. The trick was, as always, to not let one obsession take over. Hate mail isn't so bad, sometimes. If you're going to read the praise, there are jewels to accept that show things you're doing right. But the nuggets thumping you in the head from haters sometimes have a little gem, too.
It was unimaginably giddying to have someone I thought was the cool kid like me and my work. One of the most flattering things in my comics career was being included in a small circle of recipients who received a massive photocopied set of Alex Toth model sheets and sketches, which Paul, as a vocal fan, had been asked if he wanted, and he said he'd put a word in for me to get the same. That's the way I remember it, anyway. If I'm wrong, apologies to Scott Allie, who sent it when he was working at Dark Horse. This one: ↩
It's been way too obvious in my writing that I'm reading Infinite Jest. If you're a fan of DFW—and that's only too clear for adopting this kind of impromptu, roaming footnoting and unpunctuated conjunction strings, not to mention pretentiously initialing his full name but maybe not because saying his *full* name every time makes the former an apt, even humbly affectionate reference—it's dangerous to assume you can appropriate these cool quirks. Because one is never as smart as DFW and with, I mean, reasons for doing it. ↩
A few times, fans sent packages, and oh, what joy lay within. Someone made little painted clay busts of the main characters, another sent a mixtape of Curve tracks, many sent their own books or minicomics. Amazon can only dream of the emotional impact of unexpected boxes and padded envelopes appearing, sent by people who Want to Give You Something. ↩
Some of the Links I Checked Out in the Week of Mar. 26
Posted on April 2, 2017 by Marcus	in Culture, Internet.
In chronological order. I was going to sort them by type or category, but this is kind of interesting, and waaay easier. It's also probably too long, though it's a fraction of my history. If I do this again, more brutal editing might be a thing. If you want some kind of insight into my outrageously scattered searching, it might be here. But who knows?
Sunday was an internet-free day, per the advice of Tim Wu, expounded in his recent interview on the Ezra Klein Show.
Donald Trump printed out made-up £300bn Nato invoice and handed it to Angela Merkel | The Independent
Daily chart: Military spending by NATO members | The Economist
Battle of Trafalgar – Wikipedia
Ori and the Blind Forest – Trailer – YouTube
Every Harry Potter Movie but only the words "Ron", "Ronald" and "Weasley" – YouTube
Andy Baio on Twitter: "This is the last paragraph of the official biography on the official website of Larry Wilcox, the actor who played Jon on CHiPs.
Do This First to Get Out of Credit Card Debt – treehouse riotstreehouse riots | for all the near-off runaways
KIDS REACT TO NIRVANA – YouTube
Paul Gilbert: "Blues vs Metal" – YouTube
New Up-Close Image of Jupiter Is So Hypnotic It Hurts
I Disagree with Me (Thoughts from Lake Powell) – YouTube
Canes and the Wings come together to support Eddie Lack as he's stretchered off the ice… class : hockey
Coach's Corner Transcribed – Jared Spurgeon
Clear instructions for you savages who have nothing to do and want to stand in everyone's way. : pics
Guy clears the bike lane by singing at people – YouTube
Ask GGW: What's the point of bike sharrows? – Greater Greater Washington
Bradd Jaffy on Twitter: "Interesting—Jeremy Bash implies Sally Yates had revelations for House Intel about when she told WH that Flynn lied. Nunes nixed the hearing.
David Corn on Twitter: "Of course, this was all debunked. Trump's tweet is a hoax.
Indian Killer: Sherman Alexie: 9780802143570: Amazon.com: Books
Paul Ryan shouldn't blame the House Freedom Caucus for sinking the American Health Care Act.
YOGSCAST Lewis & Simon – YouTube
TheMACBelfast – YouTube
REACTING TO AUSSIE DAYTIME TV – YouTube
what's wrong with your face – Google Search
How To Give a Shit No 10 – Venison
Processing.org
melatonin physiological effects – Google Search
David Foster Wallace: Defining voice of depression? – Salon.com
The History Of The Marshall Stack & Amps – Music School – YouTube
Alan Rickman talks Severus Snape at NY Times Arts & Leisure Weekend 2012 – YouTube
HARRY POTTER AND THE SOFA OF SECRETS | Best Of The Graham Norton Show – YouTube
sierpinski gasket – Google Search
Repealing Broadband Privacy Rules, Congress Sides with the Cable and Telephone Industry | Electronic Frontier Foundation
Rare photo of the UK leaving the EU
Solid State: Jonathan Coulton's album/graphic novel against nicey-nice fascism / Boing Boing
Van Halen | Album Discography | AllMusic
How to Tinder Correctly
dusseldorf airport – Google Search
The 50 Best Britpop Albums | Pitchfork
Marketing is Evil | Psychology Today
Kids In The Hall – God Is Dead
Exclusive: EVERYTHING, A Game Where You Can Play as Everything — PS4 Gameplay
Daring Fireball: About the Footnotes
Badge Sale | Comic-Con International: San Diego
dinosaur ranges – Google Search
Paleontology in California – Wikipedia
hadrosaur migration – Google Search
Harry Potter but without any humans
No Cut Confessional: Priorities | vlogbrothers
Wizard School by DFTBA Games — Kickstarter
Watson & Holmes – Shut Up & Sit Down Review
Rush – 2112
NORTHGARD #1 – Winter is Coming! | duncan
SU&SD Play Mysterium: Hidden Signs – YouTube
nhl standings – Google Search
cintra wilson (@xintra) | Twitter
Canucks coach Willie Desjardins calls out work ethic in candid remarks | The Province
Pass it to Boeser on Twitter: "Los Angeles technically still has a miniscule shot at the playoffs. Vancouver is all: https://t.co/LDwRTgbsG8"
10 Best Text Editors For Mac (2016) | Beebom
Understanding the GitHub Flow · GitHub Guides
Adult Swim Streams
John Oliver – April's Fool (No Prank Pledge)
Juliana Hatfield "Universal Heart-Beat" music video
Jumbled Thoughts on Shearwater, Current States, and Neglecting the Site
Posted on February 13, 2017 by Marcus	in Culture, Music.
I've been listening to Shearwater's monumental, epic (and is there any other way to describe any other Shearwater release?) album Jet Plane and Oxbow. It's an album fraught with distress and fretting about the U.S. and its place in the world. Perhaps more accurately, it's focused on Americans and our perennial desire to turn inward. The recent election and desire among a large segment of our population to repudiate and reverse course from eight years of (in the eyes of some in the center and on the right, at least) leftward tack is throwing the lyrics of most of the songs into sharp relief against the backdrop of an unabashed move to metaphorically wall up more than our southern border.
It occurs to me that I've been misusing my blog, here. I've been treating it as some special, or precious, stone upon which to write only the most essential of commandments. That's probably arrogant. I'm given to flights of fanciful indulgence in social media, which tend to pass before the eyes of friends and followers (usually they're one and the same) like dandelion seeds. Swoosh. Here and gone in a blink. Blogs are much more interesting to me when they offer glimpses into the minds of their minders. Kottke.org is a lost pastime that I'd much rather try to emulate than any artist's portfolio page.
But back to the inspiration for this post, my plan was to write my ephemera here, and let other platforms be themselves, in turn. If there's a long form native to the interwebs, is it not the blog? Long-form journalism had its beginnings in traditional print, as did the essay and even serial photographic reporting. My personal dismay at what I view as an authoritarian turn to the country of my birth led me to sustained bursts of anger, which are often fed by the ability to share outrage and the borrowed outrage of others with one-click speed. But it isn't very good at exploring or rumination. Outrage is fleeting, and all the quicker when it drops into a swift-running stream of endless blobs of other insistent voices. Some of those are so loud they carry millions of us along with them to amplify the discrete thought of an idle moment between bouts of simply being famous.
There is a deep sincerity to Jonathan Meiburg's brooding, heartfelt disconsolation. It mirrors what I've been feeling for a couple of years, now. I'm simultaneously tired of my country and in love with its land, people, and promise. I despair at its failings and cling to its hope. I've been planning to go abroad to grad school, and that may be the best thing for putting all this anxiety in perspective. What if I need to get away from my country to return to it? If I don't want to, was it mine? Do I belong somewhere else, if anywhere?
Ah, but here's a link. And here's hoping I remember to write my ephemera here more.
http://www.austinchronicle.com/music/2016-12-09/did-shearwater-cut-the-best-protest-album-of-2016/
Looking at "Big Idea: Abel Alejandre and Kiel Johnson"
Posted on October 14, 2016 by Marcus	in Arts Worlds, Drawing.
This is a bit late, as reviews of exhibitions go, but maybe since the show runs through December 3rd, it's no big. The show is not huge, but has grown since it opened, due to Kiel Johnson installing another piece in collaboration with Orange Coast College students.
I'm already well familiar with Johnson's work, and most of the pieces in this show aren't totally new. Alejandre's, though, I'd not encountered before. His half is mainly figurative, mostly close portraits done as if etched, on muslin or canvas. One section of small works is on an inner wall, but the majority, in black & white, stretch wide, tall, and imposing. They feel suffused with symbols of family and Latin culture. I felt a sense of awe, maybe even reverence, while I walked the perimeter. Most of the portraits also seemed straight out of the heart of Americana, perhaps like stills from a documentary. I thought of Mark Twain. I thought of Ken Burns. At the same time, the drawings seem endemic to the Southwest, rather than the so-called "heartland," and to Los Angeles, specifically. These are familiar feelings, if not familiar imagery.
"Put 'em Up" is one of several portraits of male figures that meld heroic scale with a contemporary subject.
Is the boy a relative? A friend's kid? He's confident, assured. Cute, even. But is this a comment on our culture of violence? The obsession with guns in America, absorbed from childhood? Does this carefully rendered portrait talk about masculinity and its fragility in men, or perhaps the loss of innocence at a young age, something we as humans still struggle to quantify and evaluate? Maybe. There's a lot to understand and consider in much of Alejandre's work, and it directly aligns with contemporary Angeleno culture. Apologies for such a stale idiom. This is, though, what excites me when I encounter new art: the questions.
A Tale of Two Birds
Alejandre included a masterful woodcut, already inked, with the drawings and prints. "A Tale of Two Birds" extends the theme of restrained or intimated violence, its central figure seated among or on a multitude of upthrusting rifle barrels of various calibers. The open-jawed and empty skull is a literal death's head upon a shirted, but pantless, sinewy body, recalling the long tradition of conflating guns and sexual symbolism. And, again, if we're just talking raw surface imagery, Death holds two cocks, if twelve-year-old me hadn't driven the provocative interpretation all the way home. On the other hand, I realize now, it's also evocative of a multitude of belligerent, drunken arrestees on the news and the show Cops who somehow managed to keep only their shirts on. But there's so much more to wonder about in this piece. The futility of violence. Humanity's brutal manipulation by unseen or unthinking forces to keep battering itself. The half-remembered symbols of the fighting cock, the partial nude, of death itself. All this under the ominous crosses of telephone poles and their entangling wires, simultaneously symbols of the holy future of technology and the stark oppression of the city.
A Tale of Two Birds (detail)
I'm intentionally avoiding researching the pieces and others' interpretations so I can start to build up some thought capital of my own. Because, really, who cares about my review (or, maybe, exposition) of a show if I just repackage someone else's?
So, Kiel Johnson. No points for guessing that he's one of my favorite artists.
Trophy Case and Banjo
I'll try really hard not to use the term "whimsical," because it's trite and tired, but there's an element of fun in Johnson's work that's sometimes difficult to pin down. The drawings are not careless, exactly, or even carefree, but they maintain a confident looseness that is more akin to sketch than the typical museum piece. They're fun. And yet, Johnson is evidently and tirelessly industrious and thorough in his work. He is meticulous in his depictions, his deft linework describing curves and volume and weight and accuracy. I don't have to study them, I'm instantly familiar with every drawing. I recognize the forms and the language he chooses. "Trophy Case" and "Cactus Patch" are part of an ongoing tradition of "everything drawings," depictions of as many iterations of a concept as can be squeezed onto a page.
Cactus Patch (detail)
And it's always fascinating to see his sculptures exhibited with his drawings, because the former can emanate a darkness usually absent from his drawings. More so for the pieces included in this show—other works trade places, with hints of menace in drawing and goofball fun in sculpture. I can't tell if it's the physicality of three dimensions that gives me this sense, or the more carefully finished forms, but I get a similar feeling from looking at World War I relics or old, abandoned houses. This is a good thing, mind, a sense of presence from these cardboard objects is always unexpected before I see them in person.
Something that struck me while I was at the show was that these sculptures of everyday/real world objects recall the aesthetics of a cargo cult. They reverently copy the details of useful things, but without a sense of what makes them work. These are things plucked from reality, but made special by their recreation. They aren't copies, they're homages, made from whatever is to hand, and that tends to imbue them with spirit and meaning.
Banjo (detail)
Johnson's work fascinates and delights me, in part because of its casual precision, but also because of its never-ending prolificity. His art exemplifies his relentless work ethic, and there seems to always be something big in the making, as if he can hardly contain the flood of bubbling concepts long enough to synthesize them into existence before the next project takes over. Nothing is cavalier, of course. It's all done with loving care, but not too much: time is ever ticking on. I suppose that could be a value judgment, but I really don't want to deify that approach. It's just an aspect I enjoy and admire.
More people should see this. Since I was there opening day, Johnson has installed a new piece, a full-size "crashed" airplane, smack in the middle of the space. He collaborated with OCC students on the plane, everyone working together to create all the various parts and artifacts.
Big Idea: Abel Alejandre and Kiel Johnson runs through Dec. 3rd, 2016 at the Main Gallery of the Frank M. Doyle Arts Pavilion at Orange Coast College.
Toward a Proper Portfolio
Posted on September 22, 2016 by Marcus	in Drawing, Painting.
While I figure out how to put together a portfolio page (or maybe just the shop), I'm posting a small gallery of older stuff. Here's hoping I get new things finished to add to another post, soon as!
Pave Ferris, 48 x 36, oil on canvas
Fire, Blood, & Memory III, 24 x 20, oil on canvas
ETIssus, 40 x 36, oil on canvas
Isolation's Promise, 36 x 48, oil on canvas
still lifes, 8 x 10 ea., oil on board
Anthony on the Green, 36 x 24, oil on canvas
JJ in Feathers, 40 x 30, charcoal on paper
V's Chair, 24 x 18, oil on canvas
Self Portrait, 36 x 30, oil on canvas
Case 8, 14 x 10, collage, paper, ink, watercolor, & gesso on wood,
interpreting every song on sElf's Super Fake Nice EP, in order. 8 x 12 ea., Color-Aid & gouache on paper
A Simplified Customer Service Methodology
Posted on August 29, 2016 by Marcus	in Uncategorized and tagged customer service, guest philosophy, white paper, work.
or, How I Came to Write a Pseudo-Proto White Paper
As my job in retail is my primary financial support, I've been thinking about the issue of customer service for a few years as I observe people in their activities while in my store. It's easy to devolve into an adversarial mindset. After several years with many of the same cow-orkers (I've been a longtime admirer of Cory Doctorow's favored re-spelling) and even several of the same managers, camaraderie and affection are a natural outgrowth. Customers can be difficult. That's not to say that most, or even many, are "problem" patrons, but, if only due to a familiar setting, employees can tend to view their workplace as, well, theirs. Up to a third of our lives (sometimes more) is spent there. Customers can become invaders, encroachers, intruders. Overcoming the adversarial tendency and anticipating the difficult customer is a prime goal of customer service. This is all hyperbole to better outline the issue.
I'm not interested in pursuing a career in customer relations, so I wanted to be succinct. How could I quickly translate my simple, surface observations into an easily-digestible package? In these situations, where my ambition is bigger than any underlying motivation, acronyms have proved eminently useful.
The following is not a true white paper, it's far too succinct and sourceless. It has only my personal observations to back it up. But, hey, just for the record, here it is.
3E CUSTOMER SERVICE
A Method for Simple On-Site Problem Solving
by Marcus Harwell
The basic level of customer service is the patron's impression of their visit. Customers, as a group, regularly and continually have questions and problems which need to be solved. Successful resolution of those queries (and a positive experience) can often be achieved in a brief interaction. In order to maximize customer satisfaction and experience, an employee using the following method may improve results when it is followed as a first and ongoing procedure. Even when the problem is unsolvable, a customer may still leave the store with a positive experience due to the crew's direct responses. In a very simplified way, this fundamental level can be addressed with a simple, sequential system, namely the three Es:
Awareness and Involvement
This is the first level of interaction with any patron. Being directly involved with the customer asking a question is key to quickly solving problems. Actively listening to a customer's problem involves both listening and showing understanding. Engaging allows customers to identify with crew and reduces anxiety. So:
Be aware of the customers around you
Be ready to actively listen to customers when they ask a question
Personal body language should reflect these attitudes
Identification With the Customer
One of the quickest ways to create a negative customer experience is to appear unconcerned. Taking on the question or problem as one's own is a way of connecting with the customer. The Walt Disney Company, for example, conceptualizes their customers as guests for this reason: it allows them to more easily identify with them. Additionally, empathy can create urgency and resolve in the crew. The customer should never feel belittled or burdensome for their question. Their problem is important in the moment. So:
Accept the problem as your own
Strive to solve the question because of its importance, rather than to get the customer out of the way
3. Enthusiasm
Positive Response and Assertion
Eagerness to resolve an issue can promote and sustain favorable customer relations. Regardless of outcome, affirming that a problem is solvable, or that one can answer a question, can keep customers on the crew's side. The reason enthusiasm functions best as the final step is that if the customer is engaged and connected, even a response in the negative can result in an overall gratifying experience. This effect can carry forward to expectations of similar experiences in the future. So:
Affirmatively respond that a question is answerable
Assure customers you will do what you can to answer their question or solve their problem
"I'm not sure, but I'll find out for you" is a valid, positive response, regardless of a disappointing answer
The importance of this sequence lies in the end result. Even in cases of negative or "No" answers, if the first two principles are followed, the customer is still engaged and empathized with, and therefore more likely to leave their encounter with a positive experience and a feeling that the establishment values their business.
This formula should by no means be seen as the be-all, end-all of customer service. Difficult or hostile patrons require trained management intervention. It's merely a simplified starting point to quickly get employees involved, and from which to expand to more subtle and complicated issues.
Time Lapse Drawing
Posted on August 14, 2016 by Marcus	in Drawing.
https://dl.dropboxusercontent.com/u/10419848/TaaWLoW-sm.mp4
In celebration of getting this mess working again, here's a video from fall 2014. Kiel Johnson, who taught this advanced drawing class, makes an appearance at about 15 seconds. I know I mention Kiel a lot, but he's been an inspiration in more ways than one (especially productivity), and I think his ideas about bringing others into art making are important and fresh, so I'll probably keep doing it. I started recording most of my painting and drawing (at least the large drawings) in his class, and c0ntinue to do so today.
The soundtrack is in tribute to the late Doug Fieger and his co-writer, Berton Averre, who rips out a typically searing solo. I do not own the music copyright, Capitol Records does. It's the opener from Get the Knack. Buy here: https://itunes.apple.com/us/album/let-me-out/id716268020?i=716268612


text:
import React from "react";
import { Link } from "react-router-dom";
import SurveyList from "./surveys/SurveyList";

const Dashboard = () => {
  return (

      <SurveyList />

        <Link to="/surveys/new" className="btn-floating btn-large red">
          add
        </Link>

  );
};

export default Dashboard;


Unfortunately Valley Nursery Inc. does not have the ability or the State Licenses to ship our product out of the state of Utah.
Please complete the form below for any questions or comments you may have.
All customer comments are greatly appreciated!


Macho Men welcomes their new golden Challenge Conquerors!
Dorelei even got her full challenge mode set! Gz! Also to Aardmage, who got his transmog set as well.
The past few days I've been doing challenge modes regularly with both Macho Men and friends from Vengeance Hand and Dark Rising. I'm always up for some achievements, and in that regard Challenge Modes are an absolute blast.


Year-on-year, outbond shipments increased by 1.9 percent to CHF16.14 billion in December, following an upwardly revised CHF18.33 billion in a month earlier. Sales rose for: chemical and pharmaceutical industry (+17.4 percent); pharmaceutical, vitamins, diagnostics (+20.3 percent); agro-chemical products (+5.5 percent); raw materials and commodities (+16.0 percent), color body (+3.1 percent) and textiles (+2.0 percent). In contrast, sales fell for: unshaped plastics (-7.1 percent); essential oils, fragrance and aromas (+7.6 percent); machinery and electronics industry (-7.8 percent); machinery industry (-7.9 percent); electrical engineering and electronics (-7.6 percent); watchmaking (-3.8 percent); precision instruments (-5.1 percent); metalurgy (-6.2 percent); costumes and jewelry (-17.2 percent); food and beverages (-4.6 percent); vehicles (-18.1 percent); plastics industry (-4.3 percent) and paper and graphic arts (-8.0 percent).
While exports to Europe remained unchanged, those to the EU countries rose by 0.7 percent. Sales also rose to Asia (+3.5 percent), North America (+7.6 percent, including to the US +5.8 percent) and Oceania (+6.4 percent). In contrast, outbond shipments fell to the Middle East countries (-8.8 percent), Latin America (-4.2 percent) and Africa (-4.9 percent).
Imports fell by 5.6 percent to CHF 15.11 billion, after registering an upwardly revised CHF 15.16 billion in the preceding month. Purchases dropped for all categories: consumer goods (-2.3 percent), capital goods (-6.6 percent), raw materials (-6.7 percent) and energy sources (-22.0 percent, including crude oils and basic products (-52.8 percent) and fuels (-18.6 percent).
In November, the country registered an upwardly revised CHF3.16 billion trade surplus, the highest on record.
January to December 2015, exports dropped by 2.6 percent to CHF202.90 billion while imports fell by 6.9 percent to CHF166.29 billion.


Better-than-basic pocket tee in super washed velvet, made exclusively for UO by Silence + Noise. In a relaxed fit with fixed cuff short-sleeves, a banded crew-neck and square pouch pocket at the chest. Finished with a stepped hem and back zip closure.Content + Care- Viscose, nylon- Machine wash- ImportedSize + Fit- Model is 5'11" and wearing size Small- Measurements taken from size Small- Chest:36"- Length:23.75"


text:
Toby Smith talks with Mark Keil about life after professional tennis
Mark Keil grew up in Albuquerque, where in 1985 he won the state 4A singles title while at Highland High School. He earned a scholarship to play at University of South Florida. After two years of college, he embarked on a pro career, eventually becoming a doubles specialist. He was part of five doubles titles and eight runners-up. After 12 years on the ATP Tour, he coached at two colleges and taught tennis in Hawaii, Kazakhstan and China. With doubles partner Geoff Grant, he produced in 2004 an occasionally raunchy but well-received tennis documentary, The Journeymen, from video shot in 1999. It's available on Netflix. Recently, on his own, Keil came out with Journeymen 2. He is billed on that DVD, which is available on Amazon.com, as "The Worst Player Ever to Beat Pete Sampras." Yep. That really happened, in 1991 – on grass! Keil surprised the eventual Hall of Famer at Queens Club, a tune-up for Wimbledon. Keil was then ranked 224th in the world. Now 47 years old, he makes his home in Phoenix.
What are you doing these days?
Basically, I'm a nomad. I hope to get back into college coaching. I took some time off last year to make Journeymen 2. I did it with my own money. A lot of the documentary comes from tape not used in The Journeymen. It's more behind-the-scene glimpses of professional tennis.
Why did you stop competing as a pro?
I was tired of the playing and the traveling. I had to decompress. My father (Klaus) was ill and I went to stay with him in Hawaii. He had a cancer scare, but he's OK now and lives on Kauai. I went through a second divorce, which was painful.
How are you earning a living?
I work as a valet, an attendant, at the Biltmore Fashion Park, a shopping mall in Phoenix. Basically, I run errands. It's a part-time job. I'm surviving; I don't have any kids, which is fortunate. I came to Phoenix because I wanted to reconnect with my mother (Rosemarie). She lives here now. She's in great health and has remarried.
And your sister Kathrin?
She's living in Baton Rouge, La. She has two children and is married to an orthodontist, a great guy. She is coaching her daughter's high school team. She's got a good life.
You've experienced some tough years to reach this point, haven't you?
I'm almost sober. I still have a beer now and then. Drinking caused me to lose my first marriage and I never should have gotten married the second time. I had only three dates with her. When I was 27, I was diagnosed as bipolar. I had a temper on the court. I could lose 30 pounds. I lost a few jobs for health reasons. My main concern is to live a balanced life.
But you had some success in this life after tennis, haven't you?
I left college at 20 because I had a sponsor who would back me on the tour. I never thought much about getting a degree. Later I realized I wanted it. I won a scholarship through the ATP World Tour's partnership with the University of Phoenix. I did it all online. My GPA wasn't great, 2.8, but I earned a B.S. in Communication and Culture. I feel really good about that.
Parts of Journeymen 2 are very good: For instance, you were able to get an interview with an incredibly young Roger Federer who then had short, bleached-blonde hair.
Isn't that Federer sequence amazing? He's 17, and he's just beaten Carols Moya, the reigning French Open champion!
Other parts of Journeymen 2 could use some cutting. For instance, there's a very long sequence of you and Goran Ivanesevic riding in the back seat of car and hardly talking.
You're right. The film needed a good editor.
So what's in the future, aside from trying to land a college coaching position?
I want to do a documentary on the world's best "beach tennis" player, Alessandro Calbucci of Italy. Beach tennis is a growing sport and I love it. It's doubles played on sand with a wooden paddle and a low compression tennis ball, the kind you see kids using in the USTA's Quick Start programs. It's all volleying and smashes and serves. The ball isn't allowed to hit the sand.
Are there beach tennis courts in the U.S.?
There are some in Phoenix, but not many elsewhere. It's on the verge of really making it big however, I think. Next summer I want to play in the world championships in Moscow.
I'd like to get into the New Mexico/Albuquerque Sports Hall of Fame. I think I deserve it. I was a successful pro for a long time. I know I am kind of a long shot, but I think I have a chance. I've already written my acceptance speech.
Your boundless enthusiasm for moving forward in life comes across clearly. Did you know that?
Hey, I'm just a stupid valet, but I'm trying.
If you know someone who might be a candidate for the Got a Minute? feature, contact tobysmith68@gmail.com and tell him why.


text:
An Obamacare success: financial penalties reduce hospital readmission rates
By Jason H. Wasfy, Francesca Dominici, and Robert W. Yeh
APStock
The Affordable Care Act, often known as Obamacare, has caused a lot of controversy. Much of the act could be repealed soon. But in making decisions about future health policy, the act's successes shouldn't be overlooked. One of these is reducing the percentage of people who, after being discharged from the hospital, end up back there within 30 days.
After a hospital stay, many patients are still recovering and often facing new illnesses. As they heal, they must struggle to cope with and understand new symptoms and new medications, and often face an array of doctor office visits. Some doctors call this the post-hospital syndrome. Before the ACA, nearly a fifth of all Medicare patients were readmitted to the hospital within 30 days of leaving it, at a cost of $15 billion per year. Some — perhaps many — of these readmissions are preventable.
Helping patients avoid problems that send them back to the hospital can improve their quality of life while also reducing costs. Before the ACA, though, there were no real incentives to help patients avoid a return to the hospital.
That has started to change. One part of the ACA, the Hospital Readmissions Reduction Program, instituted financial penalties for hospitals with high readmission rates. The initial round of penalties was for readmissions after heart attacks, congestive heart failure, or lung infections. As readmission rates go up, so do penalties. The penalties can be substantial. New York-Presbyterian Hospital in New York City, for example, lost more than $1 million due to this penalty last year.
For Trump and GOP, Obamacare repeal is complex and risky
Several elements of the Affordable Care Act, such as Medicaid expansion and tax penalties for not having health insurance, have prompted much debate. But payment reform to improve quality and value — including this quieter but critically important element of health reform — has attracted support from both parties.
We often don't have rigorous evidence to support what policies work best to improve quality of life, quality of care, and value for patients covered by Medicare. Based on research we and other colleagues published in today's Annals of Internal Medicine, we believe that penalties for high readmission rates are working.
We analyzed discharge and readmission data for 15 million patients at nearly 3,000 hospitals between 2000 and 2013 and used advanced statistical methods to estimate the effect of financial penalties on readmissions. During the first decade of the 21st century, we found that readmission rates had been increasing for two of the three penalized conditions. But the moment hospitals knew that financial penalties were coming, real change began to occur. Based on our experiences working at large academic medical centers, we believe the knowledge that financial penalties were looming motivated doctors and hospitals to implement changes to help prevent readmissions.
After the ACA became law, readmission rates for all of three of the penalized conditions declined dramatically.
Our study could not identify exactly how doctors and hospitals reduced readmissions. We and others believe that better educating patients about their conditions before leaving the hospital, better coordinating their care, and providing access to office visits after leaving the hospital have helped improve patient safety and reduce readmissions.
True value-based care is a trillion-dollar unicorn for the health care industry
In that sense, our results show more than the effectiveness of penalties for high 30-day readmission rates. More generally, they point to how Medicare can improve the care that patients receive through innovative payment models. Before the penalty plan was put in place, Medicare had disclosed readmission rates of hospitals on its Hospital Compare website. Disclosure alone did not appear to have much of an effect. Penalties did.
The connection between penalties and declines in 30-day readmissions is far from obvious. Whenever the government imposes penalties on hospitals, unintended consequences can easily occur. For example, penalizing low-performing hospitals might make them do even worse. Data released earlier this year showing overall improvement in readmission rates might have been driven by hospitals that were already doing better, and that the poor performers might have been getting worse.
Our research suggests that did not happen. In fact, hospitals with the highest readmission rates — and which were due to incur the largest financial penalties — generally showed the greatest improvement. So the policy has not only appeared to cause the overall readmission rate to improve nationally, but the improvements have been relatively concentrated among the lowest-performing hospitals.
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Many drugs have what's called a dose-dependent effect. The higher the dose, the more effectively it fights disease. Penalties for readmission may have a similar dose-dependent effect. Hospitals with bigger penalties appear to have reduced readmissions more than those with smaller penalties. Such a relationship increases our confidence that the penalties are actually causing the improvement, instead of being associated with some other factor that is actually driving the change.
In 2010, health reform started to change the structure of Medicare payments in several key ways. Our research suggests that penalties such as those imposed by the Hospital Readmissions Reduction Program can play important roles in improving performance, lowering costs, and reducing the differences between high- and low-performing hospitals — all essential goals for American health care.
Jason H. Wasfy, MD, is the director of quality and outcomes at the Massachusetts General Hospital Heart Center and an instructor in medicine at Harvard Medical School. Francesca Dominici, PhD, is senior associate dean for research and professor of biostatistics at the Harvard T.H. Chan School of Public Health. Robert W. Yeh, MD, is the director of the Smith Center for Outcomes Research at Beth Israel Deaconess Medical Center and an associate professor of medicine at Harvard Medical School.
Jason H. Wasfy
jwasfy@mgh.harvard.edu
Francesca Dominici
fdominic@hsph.harvard.edu
@francescadomin8
Robert W. Yeh
ryeh@bidmc.harvard.edu
apetube says:
Hospital Readmission Rates Decrease Following Passage of Affordable Care Act Financial Penalties Infection Control Today, December 27, 2016
John Chambliss says:
The IRS is taking penalties from refunds for those who were without insurance. Does POTUS Trump's executive order change this & will refunds be issued?
Anne Llewellyn says:
Improving quality and containing costs are something all realize has to happen if we want a sustainable healthcare system. Thanks for this article and I look for more data that shows strategies put in by the ACA can and will work. We need patience and leaders who will help show others the way.
The coronavirus questions that scientists are racing to answer
'Small' tactics to counter Big Pharma's influence on medication…
'Small' tactics to counter Big Pharma's influence on medication overload
An 'Epic' pushback as U.S. prepares for new era…
An 'Epic' pushback as U.S. prepares for new era of empowering patient health data
Bird flu. SARS. China coronavirus. Is history repeating itself?
By Shannon Brownlee and Judith Garber
By Harlan M. Krumholz
By Keith B. Richburg
Questionable study casts a cloud over the 75th anniversary of water fluoridation
By Jennifer Meyer
Using social norms to drive positive changes in health
By Jessica Fishman


We took CoRE (Community's own Rule Engine) and introduced it to the web, so that you can get your SmartThings automation going faster and easier than before.
This is the central piece of SmartThings' automation platform. Visit SmartThings for more info.
Install the webCoRE SmartApp into your account. Find more about this process here. Please note webCoRE is currently in an ALPHA development stage.
This is where you control your webCoRE automations. It's the central point of webCoRE.
Access your automation dashboard to get going!
Ready to start your journey to better automation? That's great! Find help from the great SmartThings community or visit our wiki page!


Upset you missed MEC? Don't worry, there's always next year. Catch up on important happenings as we highlight some of the juiciest quotes.
IT pros itching to manage Windows Server 2012 with System Center 2012 can see the light at the end of the tunnel, but will still have to wait a bit.
System Center Configuration Manager 2007 receives a patch, plus Microsoft delivered a beta version of a service pack for the 2012 edition of the product.