text:
Why these vaccine holdouts finally decided to…
Why these vaccine holdouts finally decided to get their first jab
'I wanted to travel, but you can't do anything' without proof of vaccination, said a 33-year-old construction worker
A patient receives a dose of the Pfizer Covid-19 vaccine at the Corona YMCA Saturday, Jan. 22, 2022. (Photo by Will Lester, Inland Valley Daily Bulletin/SCNG)
By Nikie Johnson |
Jose Angel hadn't really wanted to get the coronavirus vaccine.
"I thought it was turning people into zombies," said the 33-year-old construction worker from Corona.
Last weekend, though, he finally gave in. He and his wife, Virginia, got their first shots at a pop-up clinic at the Corona-Norco YMCA.
"I wanted to travel, but you can't do anything" without proof of vaccination, Angel said. Plus, his mom, who he said follows the news more than he does, kept encouraging him to get it.
When it comes to the coronavirus vaccine, it may seem like minds are firmly made up for or against them. But that's not entirely true. Vaccinations are well below levels seen in the first half of 2021, but since Thanksgiving when the highly contagious omicron variant was first identified, a steady number of people, averaging more than 30,000 per day, have been rolling up their sleeve for a first dose in California.
From Jan. 1 to Jan. 25, almost three-quarters of a million people got their first dose in the Golden State. That's about 9% of the population that was eligible but unvaccinated when the year began, according to an analysis of data from the California Department of Public Health.
Freshly vaccinated people at two recent events in Southern California offered a range of reasons for why they finally got the jab.
Some were young kids who just recently became eligible. Among the adults, some like Angel felt restrained by restrictions against unvaccinated people, or had been encouraged by relatives. Others had gotten worried as the recent surge in cases affected friends, family and co-workers. Some said vaccines have been around long enough now that they're finally reassured the shots are safe. Many said multiple factors played a role.
After Angel and his wife got their shots Saturday, Jan. 22, he said he was still a little unsure about his decision. But once he heard that a study had just found booster shots to be 90% effective at keeping people out of the hospital even if they were infected, he sounded enthusiastic about getting two more doses.
Vaccinating kids
Alexandra Wortmann of Eastvale turned 5 about two months ago, around the time vaccinations were approved for children 5 to 11 years old.
Her parents, Leticia and Dominik, are both vaccinated and boosted, but Leticia Wortmann said she'd been hesitant about her daughter getting the shot.
"She's so young, and I was worried about the long-term effects," Wortmann said. "But everything sounds good."
She talked to Alexandra's pediatrician, friends who are doctors or nurses, and other friends and family, and decided that the pros outweighed the cons, especially with so many infections now from the omicron variant.
Janilee Siasau, 8, receives her second Pfizer Covid-19 vaccination shot from Trudy Saban LPN at the Corona YMCA Saturday, Jan. 22, 2022. (Photo by Will Lester, Inland Valley Daily Bulletin/SCNG)
Lineni Have, 11 from Ontario, rolls up her sleeve to receive her second Pfizer Covid-19 vaccination shot at the Corona YMCA Saturday, Jan. 22, 2022. (Photo by Will Lester, Inland Valley Daily Bulletin/SCNG)
Tevita Siasau, 11, receives his second Pfizer Covid-19 vaccination shot at the Corona YMCA Saturday, Jan. 22, 2022. (Photo by Will Lester, Inland Valley Daily Bulletin/SCNG)
For Sepuita Siasau, 35, of Ontario, the decision to vaccinate her kids was easy. She's lost too many family members to COVID-19, she said, including her great-grandmother just recently and two longtime friends, a mother and son who died one day apart.
Five of her children, ages 6 to 12, got their second shots — plus, to their delight, free backpacks from a local nonprofit — last weekend at the Corona clinic.
"I needed to make sure all my kids are vaccinated," Siasau said. "I needed my kids to be safe."
She knows the vaccine isn't a guarantee against infection, but she said it eases her mind to know she probably won't have to take a severely sick child to the hospital.
"I feel great," daughter Lineni, 11, said with a big grin. Having the vaccine "is like having fighters fighting for me."
Not getting sick twice
Ann Clark, 53, of Rancho Cucamonga got her first dose of the vaccine Wednesday, Jan. 26, at the Jessie Turner Health & Fitness Community Center in Fontana, which offers free shots and tests every weekday from noon to 8 p.m. through the San Bernardino County Department of Public Health.
Clark caught the virus about three months ago, probably while on vacation. She said she hadn't been vaccinated before because she was still "just taking it all in." She runs residential facilities for adults with disabilities, and said her residents and staff had all stayed coronavirus-free, so the vaccine just didn't seem like a priority.
But after surviving COVID-19, Clark said she never wants to to through that again. Her husband caught it as well, and she said they both felt like they were on their deathbeds.
Clark underwent monoclonal antibody treatment, which meant she had to wait 90 days before she could be vaccinated. She got her shot as soon as she was eligible. "I wouldn't wish COVID on anyone," she said.
"I get it, being skeptical about the vaccines," Clark said. "But people are dying. If there's something available to keep you alive, to get less sick, take it."
Changing minds
Last weekend's clinic at the Corona YMCA was run by the insurance company Health Net, which is trying to host 180 clinics in a year.
Darrel Ng, the company's vice president for communications and marketing, said Health Net has learned that just setting up a site with nurses and shots isn't enough — you have to have an event to go with it, like a health fair or a taco truck, if you want the clinic to be successful.
"It's really block-by-block work now," Ng said, "not like in the beginning days" when people were desperate for appointments.
Josie Gaytan is director of government communications and relations for Reach Out, a local nonprofit that was giving out $20 gift certificates to Target or Stater Bros. to anyone who got vaccinated at the Corona event. Gaytan said Reach Out has been working with Riverside County on vaccine clinics, and also recently opened a free testing site in Jurupa Valley.
Among the work Reach Out does for the county, Gaytan said, is surveying people about why they are getting the vaccine and using that information to find ways to motivate more people.
She said answers are split evenly between those who say they've become scared after more people around them get sick and those who feel constrained by vaccine mandates.
Gaytan also said a lot of people report being discouraged by their religious communities. One person who answered the survey said their church doesn't believe in the coronavirus vaccine, but they got a shot anyway because their family had been hit really hard by the virus.
For many people, several factors came together to help change their mind. That was the case for Tiqueon Smith, 33, of Fontana.
He got his first shot Wednesday in Fontana, and said he was motivated by seeing people around him getting sick, encouragement from his family, even commercials on TV. "They say save the world — I'm all for it!"
But the biggest incentive for Smith, who works as a chef in Big Bear, was the mandate in Los Angeles that requires people to be fully vaccinated to go into restaurants and some other establishments. He said the last time he tried to go out, he got turned away.
"I'm craving some good food, but you gotta be vaccinated!"
First doses, by the numbers
While some people are changing their minds in favor of getting vaccinated, state data indicates that vaccine opposition may be entrenched in some areas.
Counties that already had higher vaccination rates at the start of 2022 also have had higher percentages of unvaccinated residents getting their first dose this month.
On Jan. 1, 80% of eligible Los Angeles County residents and 79% of Orange County residents had received at least one dose. Riverside County was at 66% and San Bernardino County at 62%.
So far this month, 9% of L.A. County residents who were eligible but unvaccinated, and 8.2% in Orange County, have received their first shots. Those percentages are only 4.7% in Riverside County and 4.2% in San Bernardino County.
One gap that is closing: While people in healthier communities are much more likely to be vaccinated than people in less healthy communities, so far in January more first doses have been going to people in those less healthy communities.
Only about 9% of Californians range in age from 5 to 11, but 31% of people who got their first dose so far in January were in that age category. That makes sense, as that group just became eligible for the shots in November.
About 9% of first doses went to kids ages 12-17, while 60% went to adults.
Demographic figures used by the state health department show that 41% who got their first dose this month identified as Latino, 19% as White, 14% as Asian, 5% as Black and 12% as other races. (Race wasn't known for about 9% of first-dose recipients.)
Stefany Herrera, 16, receives her Pfizer COVID-19 vaccination booster shot from nurse Brenda Campbell at the Corona YMCA Saturday, Jan. 22, 2022. (Photo by Will Lester, Inland Valley Daily Bulletin/SCNG)
A foreign perspective
Roberto Cruz was in a bit of disbelief at the Corona clinic. He, his wife Karla Ontiveros and their 8-year-old daughter, Little Karla, live in Mexico City and were visiting a cousin, Dora Sanchez.
Children in Mexico can't get the coronavirus vaccine yet, but Little Karla received her first shot in December in Texas. The family had planned a vacation to Disneyland, and timed it so she could get her second dose in California. All three adults also got their booster shots.
Roberto said that when he got his first shot in Mexico, he stood in line for four hours in a crowd of about 20,000 people. It took about two hours to get his second dose.
"In Mexico, the vaccine is not available for everyone; the government doesn't have enough money. It's surprising to us that here, where vaccines are readily available, the government has to incentivize it," he said, referring to the gift cards, backpacks and other goodies being given out that day. "It's just ridiculous — a first-world problem. Really."
He said he has family members who died from COVID-19 before vaccines were approved.
"I can't believe people don't want to get vaccinated. Don't play Russian roulette."
Find a vaccine
Vaccines are offered free to anyone age 5 and older in California. To find a location giving shots, contact your health care provider or go to https://myturn.ca.gov. For assistance or to have questions answered, call the state's COVID-19 hotline at 1-833-422-4255.
SoCal Watchdog
Top Stories OCR
Nikie Johnson | Data Reporter
Nikie Johnson is SCNG's former data reporter. She left the news group in October to join the Washington Post. She worked as a journalist in Southern California since 2005 when she started at The Press-Enterprise, now part of the Southern California News Group. A Midwestern native, she graduated from the University of Houston with a degree in communications and previously worked at the Florida Times-Union in Jacksonville. She has been a copy editor, metro editor, digital editor and breaking news editor, and data reporter. She has trained with the Poynter Institute, Investigative Reporters & Editors and USC's Center for Health Journalism, and has won several awards for breaking news coverage and reporting on housing permits.
Follow Nikie Johnson @nikiesnews
Man fatally shot in Montebello


text:
Insights solution is now Ryzeo ?
Business Offerings
Browse Abandonment Sign Up
Email Marketing Sign Up
Agency Account Tutorials
Why Ryzeo?
StreamSend Franchise
StreamSend for Agencies
Video Email Marketing
StreamSend Private Label
StreamSend Share
StreamSend Content Automation
Insights - Behavioral Automation
Ryzeo Term Service Agreement
EZ Publishing, Inc. (DBA Ryzeo) a Corporation with principal offices located at 1107 9th. Street, Suite #340, Sacramento CA 95814 ("Ryzeo") and ("Client") as Referenced in Order Form enter into this Agreement under which Ryzeo will provide services ("Services") as described herein to the Client for a fee.
1.0 Description of Services
Ryzeo offers the Services to Client. Those services selected by Client on the Order Form are incorporated into this Agreement. Selected services may be changed by mutual agreement between Ryzeo and the Client. Available Services are set forth in "Description of Services." Service features are subject to change by Ryzeo from time to time.
2.0 Payment of Fees
All fees are invoiced monthly at the end of each billing period. Platform, CPM, and Unit fees are invoiced in advance of the next billing period. Labor fees are invoiced in arrears. All payments are due and payable prior to the start of the next billing period unless otherwise agreed. Ryzeo may provide a payment grace period at its discretion. Client's account may be disabled if payment is not received by the end of the grace period. Any refunds or credits must be requested within 60 days of the end of the monthly service period. Payment shall be by credit card unless otherwise agreed. In the case of manual payment, a prepayment of one month's fees may be required.
3.0 Other Terms and Conditions
A. Incorporated Documents. By reference the following Ryzeo documents are incorporated into this Agreement: Order Form, Terms of Use, Privacy Statement, Security Statement, and Anti-Spam Policy. These documents are posted on the Ryzeo website at www.ryzeo.com and are subject to change from time to time. In the event of a conflict between this Agreement and any of these documents, this Agreement shall hold precedence.
B. Term and Termination. This Agreement shall commence upon execution by the Parties to this Agreement and shall be in effect for twelve months from the commencement date. The Agreement, with all recurring Services previously purchased or added, will automatically renew for successive twelve month periods unless either of the Parties provides written notice not to renew to the other not less than thirty days prior to then current term's end.
C. Indemnification. Client shall defend, indemnify and hold Ryzeo, its officers, officials, employees and volunteers harmless from any and all claims, injuries, damages, losses, or suits including attorney fees, arising out of or in connection with the performance of this Agreement, except for injuries and damages caused by the sole acts and/or negligence of Ryzeo.
Ryzeo shall, to the fullest extent permitted by law, indemnify and hold harmless the Client, its officers, directors, and employees against all damages, liabilities or costs, including reasonable attorneys' fees and defense costs, to the extent caused by the Ryzeo's negligent performance of professional services under this Agreement and that of its sub-consultants or anyone for whom Ryzeo is legally liable.
D. Reseller Rights and Obligations. Ryzeo hereby grants Client the right to resell the Services selected in this Agreement to Client's Affiliates. Client shall ensure that each such Affiliate agrees to the Terms of Service as posted on the Ryzeo website.
E. Transferability/Assignment. Client shall not assign this Agreement in whole or in part without prior written consent from Ryzeo, which consent shall not be unreasonably withheld, conditioned or delayed. Any change in control of Client resulting from a merger, consolidation, stock transfer, or asset sale shall be deemed an assignment or transfer for purposes of this Agreement that requires prior written consent from Ryzeo.
F. Arbitration. This Agreement, including all Disclaimers, will be governed by and construed in accordance with the internal laws of the State of California excluding that body of laws known as choice of law or conflict of laws. Subject to the provisions of this Section all disputes, controversies or claims arising out of or relating to this Agreement will be resolved through mandatory binding arbitration conducted in Sacramento, California before J.A.M.S./ENDISPUTE or its successor ("JAMS") pursuant to the United States Arbitration Act, 9 U.S.C. Section 1, et seq. (the "Act"); and (iii) this Agreement. The arbitration will be conducted in accordance with the provisions of J.A.M.S.'s Streamlined Arbitration Rules and Procedures in effect at the time of filing of the demand for arbitration (the "JAMS Rules"), subject to the provisions of this Section. The terms set forth in this Agreement will control in the event of any inconsistency between such terms and the JAMS Rules. The parties will cooperate with JAMS and with each other in promptly selecting a single arbitrator from JAMS's panel of neutrals. If the parties fail to so select an arbitrator within thirty (30) days following the date of either party's notice of demand to conduct arbitration, then JAMS will appoint an arbitrator in accordance with the JAMS Rules. The award of the arbitrator will be in writing and will set forth findings of fact and conclusions of law. Judgment on the arbitrator's award will be final and binding upon the parties and may be entered in any court having jurisdiction thereof. If for any reason JAMS or its successor no longer is in business, then the arbitration shall be conducted in accordance with the commercial arbitration rules of the American Arbitration Association. The arbitrator's fees will be shared equally by the parties and each party will bear its own costs and attorneys' fees. All papers, documents, or evidence, whether written or oral, filed with or presented in connection with the arbitration proceeding will be deemed by the parties and by the arbitrator to be confidential information of both parties. The arbitrator chosen in accordance with these provisions will not have the power to alter, amend or otherwise affect the terms of these arbitration provisions or the provisions of this Agreement. Notwithstanding the foregoing, nothing in this Section shall prevent either party from applying for and obtaining from a court a temporary restraining order and/or other injunctive relief. Any and all disputes regarding the content presented on this site must be resolved through arbitration as set forth in this section.
E. Transferability/Assignment.
i) This Agreement will be binding upon and inure to the benefit of any successor of Ryzeo. Any such successor of Ryzeo will be deemed substituted for Ryzeo under the terms of this Agreement for all purposes. For this purpose, successor means any person, firm, corporation or other business entity which at any time, whether by purchase, merger or otherwise, directly or indirectly acquires all or substantially all of the assets or business of Ryzeo.
ii) Client shall not assign this Agreement in whole or in part without prior written consent from Ryzeo, which consent shall not be unreasonably withheld, conditioned or delayed. Any change in control of Client resulting from a merger, consolidation, stock transfer, or asset sale shall be deemed an assignment or transfer for purposes of this Agreement that requires prior written consent from Ryzeo.
The following are standard services available from Ryzeo. Actual services provided to the Client are set forth in the Order Form, incorporated in this Agreement. Service details may be modified in the Order Form.
Email Marketing Platform: This platform provides a web-based interface to all email marketing functions offered by Ryzeo except as noted below. This includes the ability to upload subscriber list, upload HTML templates, and create emails using a provided editor and a library of stock templates, schedule email campaigns and review campaign results.
This Service is offered for a Monthly Subscription fee, which includes a certain number of active contacts and/or a certain number email volume sent per month. Number of active contacts is the highest number of contacts that had are set as "Active" Opt Status in a given month. Any contacts that were "active" in the beginning of the period, or added during period, and then removed or unsubscribed in the same period will be considered active until the next period.
Behavioral Marketing Platform: This platform provides a web-based interface to marketing automation and behavior functions offered by Ryzeo except as noted below. This includes the ability to upload subscriber list, upload HTML templates, and create emails using a provided editor and a library of stock templates, capture behavior events, create workflows, and review workflow results.
This Service is offered for a Monthly Subscription. The Monthly Subscription provides a fixed number of active contacts, a maximum volume of email sent from workflows and a number of total events captured during a billing period. Client may select a larger or smaller subscription on a monthly basis. Active contacts are defined as contacts that are being profiled, processing through workflows or receiving emails through workflows.
Set-Up / Implementation Service: Ryzeo will assist the Client in set up tasks in preparation for the use of the various Services. Assistance might include training, loading of subscriber lists, preparation of email templates and other tasks.
Set-Up Services are offered for a Set-Up Fee, which may be a fixed charge for a defined list of tasks or on an hourly rate.
VIP Support Services: This is a package of support services that include an assigned Account Manager to assist Client in problem anticipation, escalation and resolution and to periodically meet with Client to evaluate opportunities to improve service utility.
VIP Support Services are offered for a fixed monthly Support Services Fee. This service may be terminated at the end of any billing cycle.
Custom Template Design: This service creates custom, editable email templates suitable for use with the Email Marketing Platform. Custom Template Design may range from complete design to retrofitting existing templates to work with the Ryzeo editor.
Custom Template Design is offered for a per template basis with the price based upon the level of design and customization.
Custom Programming: Custom Programming includes assistance to the Client in the implementation and operation of utilities and other programmatic interfaces to the Email Marketing Platform.
This service is priced on a time and materials basis.
Browse Abandonment Learn More
Email Marketing Learn More
© 2019 Ryzeo. All rights reserved.
Copyright © 2019 Ryzeo. All rights reserved. |
Privacy Policy, Term Service Agreement, Security Statement and Legal Agreements |
Browse Abandonment Home |
Cart Abandonment Emails |
Anti-Spam Policies
StreamSend's Insights solution is now Ryzeo. The same team is now fully committed to delivering more conversions & revenues for our eCommerce clients.

redpajama_set_name: RedPajamaCommonCrawl


Black and White and Loved All Over: 28 Weeks: Whattup, Third Trimester!
28 Weeks: Whattup, Third Trimester!
Yesterday was the first day of my third trimester! Only 12 (or so) more weeks to go before Livvy arrives. Her movements have grown sharper; she's jabbing at me with knobby elbows and knees, and sometimes it startles me so much that I jump. But mostly what's growing is my belly. There's no hiding this pregnancy anymore, haha, which means lots of unbelievably sweet looks from strangers (but less attention from the gentlemen). I'm up 17 lbs. because I was so relieved to have an appetite again after the nausea went away that I've been indulging a lot (too much), so I'm trying to snack more healthily. Of course I say that, but have been inhaling the birthday cake I made Nekos yesterday. I'm starting to get excited about having my body back to myself in a short while and have been browsing through fall clothes catalogs longingly. (Have you seen the new Madewell? I need a sheep sweater.) In a word, my wardrobe right now: Limited.
Compared to my pregnancy with Tess, I am so much less focused on the mechanics of the miracle that's happening inside my body. I crack What to Expect When You're Expecting once a month and read my weekly email updates from Baby Center, but I'm otherwise preoccupied with the details and chores and obligations of daily life to think much about all the hard work my body is doing. Keeping me busiest: looking for a job. How did this happen? It's so not my ideal situation to be looking for work when I'm in this "condition." But the truth is that I need and want to work, and if I can't find a gig that I can do from home (like my last one) I won't be the first mother to have to put her babies in daycare if it comes down to that. But, oh, how will I bear that? It's a bridge I'll cross when I come to it.
Most days I'm happy and I'm grateful and I'm getting closer to ready for this lil gal. One day soon I'll get to breathe her in and kiss her cheeks and lips and hold her tight to me.
I don't know if I missed a post explaining it, but is her name going to be Olivia (meaning is Livvy short for something) or is that her full name? Cute either way!
p.s. I'm content right now with Baby Boy being with me all the time (however, I have 8 weeks left, I may not be saying that for long) but besides the obvious longing to meet him and hold him, I'm curious what will happen to my bod when this is all said and done. Will I ever get back to my before-baby size? Fit in my old clothes? Seems the past couple weeks Ive gotten pretty "juicy" everywhere (hands, feet, arms, etc) so we'll see what kind of clothes I'll be rockin by summer when I'm out pushing a 6 month old in stroller.
It does get scary towards the end as your body changes, right? It is so different for every woman, but I was relieved to find that everything went back to normalish pretty quickly. Even the day after I gave birth I felt more like five or six months pregnant instead of nine. And I was so happy to not being pregnant anymore and reclaim was rightfully mine :) Excited for you, Cindy!!


McNamara & Company offers insurance that covers you from action by the Australian Taxation Office (ATO) and other government bodies.
It is a common misconception that you will only be audited if you are not compliant. The approach by the ATO and other government bodies in this respect has changed.


text:
Q: Python: Create DataFrame with hierarchical columns and add columns I have a DataFrame with a multiindex as follows:
df:
                       open   close
date         Symbol
2022-01-01   SPY       100    102
             TSLA      232    245
2022-01-02   SPY       103    100
             TSLA      222    220
             AAPL      143    147

I want to convert this into a DataFrame with hierarchical columns and add another column df['delta']=df['open']-df['close'] as follows:
df2:
           SPY           TSLA          AAPL
           Open  Close   Open  Close   Open  Close
date
2022-01-01 100   102     232   245     nan   nan    nan
2022-01-02 103   100     222   220     143   147     -4

EDIT: After I get the shape in df2, I want to calculate a third column called delta to get the following:
df:
           SPY                 TSLA                AAPL
           Open  Close  delta  Open  Close  delta  Open  Close  delta
date
2022-01-01 100   102    -2     232   245    -13    nan   nan    nan
2022-01-02 103   100     3     222   220      2    143   147     -4

How can this be done? I tried pivoting the DataFrame but it did not work.

A: You should be able to do with:
(df.assign(delta=lambda x: x['open'] - x['close'])
   .stack()
   .unstack(level=[1,2])
)

Output:
Symbol        SPY                TSLA                AAPL
             open  close delta   open  close delta   open  close delta
date
2022-01-01  100.0  102.0  -2.0  232.0  245.0 -13.0    NaN    NaN   NaN
2022-01-02  103.0  100.0   3.0  222.0  220.0   2.0  143.0  147.0  -4.0

redpajama_set_name: RedPajamaStackExchange


West Beach Resort is located on the sunny and pristine west side of Orcas Island, Washington. We are a private destination resort specializing in providing guests with an authentic San Juan Islands getaway. We have been an Orcas Island lodging and hotel destination since 1938. Stay in our fully-equipped beachfront cabins on our world class walk-out, west-facing, sand/pebble beach and watch the sunset as you relive the day's adventures from your private beach fire pit. We also offer ocean view and garden cabins, RV, camping, marina, boat rentals, general store, kayak and canoe rentals, and a seasonal activities kiosk and beachfront food service. Treat yourself to a one-of-a-kind Pacific Northwest experience you won't soon forget. Whether you're looking for a fantastic family summer vacation spot or that romantic retreat in the off-season, you simply won't find a more stunning location for your escape to Washington's paradise that is Orcas Island's West Beach Resort.


text:
AUDIT OF THE CORPORATION S PROCUREMENT AND TRAVEL CREDIT CARD PROGRAMS
Download "AUDIT OF THE CORPORATION S PROCUREMENT AND TRAVEL CREDIT CARD PROGRAMS"
Howard Palmer
1 AUDIT OF THE CORPORATION S PROCUREMENT AND TRAVEL CREDIT CARD PROGRAMS Audit Report No May 24, 2000 OFFICE OF AUDITS OFFICE OF INSPECTOR GENERAL
2 Federal Deposit Insurance Corporation Washington, D.C Office of Audits Office of Inspector General DATE: May 24, 2000 TO: Fred Selby, Director Division of Finance Arleas Upton Kea, Director Division of Administration FROM: SUBJECT: David H. Loewenstein Assistant Inspector General for Headquarters Audits Audit of the Corporation s Procurement and Travel Credit Card Programs The Office of Inspector General (OIG) has completed a review of the Federal Deposit Insurance Corporation s (FDIC) procurement credit card and travel credit card programs. The procurement card program is for use when goods or limited administrative services costing less than $5,000 are acquired on behalf of FDIC in both its corporate and receivership capacities. The travel card is an FDIC-sponsored program for official travel expenses of FDIC employees. During the review we determined that the credit card servicer, Bank of America, had not been performing according to contract requirements. Bank of America failed to provide the FDIC detailed credit card data in a timely, accurate, and usable form for the first 13 months of the contract. However, the situation has recently improved since Bank of America began providing acceptable data that captures the FDIC s travel card activities in December Prior to contracting with Bank of America, the FDIC was considered to be a best practices government agency with respect to credit card administration by the GSA. BACKGROUND The FDIC established separate task orders with NationsBank under a master contract through GSA to provide credit card services for the procurement card and the travel card beginning on November 30, The master contract through GSA was amended on April 30, 1999 to reflect a merger between NationsBank and Bank of America. However, Bank of America 1 did not deliver services according to its contract, and GSA issued a cure letter to notify Bank of America of its failure to comply with critical master contract requirements on September 17, Approximately 42 other government agencies have also encountered problems similar to those experienced by the FDIC. Along with the FDIC, these agencies, through meetings with GSA, identified common problems and brought them to Bank of America s attention. The cure 1 All future references to Bank of America include the period of the contract that NationsBank held with the GSA.
3 letter instructed Bank of America to address what action would be taken to cure the deficiencies noted in the enclosure to the letter. Failure to provide an adequate response would constitute sufficient grounds to terminate the contract for cause. Bank of America responded to GSA on October 4, As of December 1999, Bank of America has addressed the FDIC s concerns; however, they continue to work on problems affecting other agencies. The Division of Administration (DOA) administers the procurement credit card program. The FDIC processed almost 21,000 procurement credit card transactions for 384 cardholders totaling approximately $5.6 million from January 1, 1998 to December 31, 1998 and $1.8 million from January 1, 1999 to April 30, The Division of Finance (DOF) administers the travel card program. The FDIC incurred almost $55 million in regular duty travel costs, a considerable portion of which related to travel credit card charges during the period of December 1998 through October The FDIC could not determine the number of transactions and cardholders or total dollar amounts for the travel credit card program during our review. Bank of America, the contractor responsible for providing credit card services to the FDIC, had not provided reliable, accurate information in a form that was useful to the FDIC for administering the travel credit card program. However, due to the efforts of DOA and DOF staff and a cure letter that was issued by the GSA, Bank of America is now providing acceptable data to the FDIC. DOA and DOF monitor their charge card programs differently. DOA monitors and administers the procurement credit card program through a separate tracking system from Bank of America s system. In addition, the FDIC makes payment directly to Bank of America for the procurement card transactions. DOF, however, primarily relies on data provided by Bank of America for monitoring and administering the travel credit card program. For travel card charges, the employee is responsible for direct payment to Bank of America. The FDIC guidance on administering the credit card programs is provided in section 9(E), FDIC Procurement Credit Card Program, of the Acquisition Policy Manual and Circular , The FDIC Sponsored Government Travel Card Program. OBJECTIVES, SCOPE, AND METHODOLOGY The specific objectives of the review were to: (1) evaluate the Corporation s internal controls over credit card programs and (2) determine whether the credit cards are being used properly. The scope of the review covered the periods of January 1, 1998 through April 30, 1999 for the procurement credit card program and November 30, 1998 through October 31, 1999 for the travel credit card program. We limited the period of review for the travel credit card to the time when FDIC initiated the contract with Bank of America starting on November 30, We did not perform internal control testing for the travel credit card program because Bank of America did not provide acceptable data to the FDIC. During our review we interviewed FDIC personnel from DOA, DOF, the Office of Internal Control Management (OICM), DOF Financial Information Management Branch (FIMB), and Bank of America regarding credit card program activities. We reviewed pertinent FDIC policies, 2
4 procedures, and directives to ensure that proper internal controls are documented. We reviewed correspondence files, DOA and DOF task orders with Bank of America, and GSA s master contract for the credit card programs. We verified DOA procurement cardholder lists and obtained data from the Financial Data Warehouse regarding the DOF travel credit card program. (The Financial Data Warehouse is an FDIC system that provides access to financial data that has been collected through various corporate financial and business systems). We also obtained correspondence regarding FDIC employees with documented credit card problems. We searched the Internet for documentation of work performed at other agencies regarding problems with Bank of America. We did not perform tests of credit card data to confirm the adequacy of internal controls for the DOF travel credit card program due to the lack of correct, reliable data in a useful form from Bank of America. To obtain assurance regarding the controls in the procurement card program, we examined all nine of DOA s administrative compliance reviews (ACRs) performed during the period October 1997 through September In addition, we reviewed the workpapers prepared by DOA to ensure that proper documentation and evidence was obtained to support the results of its review for the most recent ACR. We did not test the results of the reports or procurement transactions since we relied on the testing performed by DOA in its ACRs. We conducted our review from September 1999 through December 1999 in accordance with generally accepted government auditing standards. RESULTS OF REVIEW Internal controls over the procurement credit card program are working effectively and, according to DOA s ACRs, the credit cards are being used properly. Although DOF s internal controls over the travel credit card program seem adequate based on our interviews and evaluation of policies and procedures, audit tests could not be performed to verify the adequacy of internal controls and misuse of the travel credit card due to the lack of correct, reliable data from Bank of America during However, since December 1999, acceptable data is being provided by Bank of America to the FDIC. DOF has just begun to perform its monthly reviews of the data and will need to consider the cost effectiveness of reviewing all data provided by Bank of America for the period December 1998 through December Our review also found that the Corporation needs to re-examine its existing policy for the reinstatement of travel credit cards. Further, DOF needs to review data supporting approximately $32,000 that its contractor has estimated to be additional costs due to time spent reviewing inaccurate, incorrectly formatted, and untimely data provided by the Bank of America. Finally, DOF should perform a self-assessment of internal controls once the travel credit card review and reporting process has been resumed. PROCUREMENT CREDIT CARD PROGRAM IS WORKING AS INTENDED The internal controls over the procurement credit card process are working effectively based on our interviews and evaluation of policies and procedures for the procurement credit card program. The policies and procedures were well documented and the process for administering 3
5 the program is in accordance with those guidelines. Internal controls included separation of duties and independent verification of transactions during the process to ensure the accuracy of data. DOA performs periodic ACRs at FDIC offices and divisions in Washington and field locations. DOA examines 100 percent of the procurement transactions for each review it performs. The ACRs include steps to ensure compliance with procurement policies and procedures and verify that all transactions are tracked. The nine ACRs in our sample revealed that according to DOA, cardholders were in compliance with established DOA policies and guidelines for credit card usage and no major findings or systemic problems were detected. For example, DOA found minor instances of employees splitting purchases to comply with the purchasing limits placed on their accounts. In response, DOA admonished the employees and, where necessary, recommended remedies such as raising the limits on purchasers accounts to accommodate purchasing requirements. In addition, DOA raised the limit for individual purchases from $2,500 to $5,000 to reflect legitimate increases in procurement needs. Based on our examination of the nine reviews performed by DOA from October 1997 to September 1999, the reviews were well documented, thorough, and reliable. In addition, we interviewed DOA staff responsible for these reviews, and we reviewed the workpapers prepared by DOA to ensure that proper documentation and evidence was obtained to support the results of their most recent ACR. We did not test the results of the ACR reports or procurement transactions since we relied on the testing performed by DOA in its ACR. CONTRACTOR S NONPERFORMANCE LIMITS THE FDIC S ABILITY TO ADMINISTER THE TRAVEL CARD PROGRAM Internal controls are well documented for the travel credit card program based on our interviews and evaluation of policies and procedures. However, we could not fully assess their effectiveness because Bank of America had not provided data to the FDIC according to the contract. Prescribed internal controls include separation of duties, verification of the accuracy of data, and identification of misuse and delinquency of accounts through monthly reviews. However, due to Bank of America s failure to provide timely, accurate data in a usable form, these controls could not be properly administered by DOF. Prior to contracting with Bank of America, the FDIC was considered to be a best practices government agency by the GSA with respect to credit card administration. At that time, DOF was able to provide the GSA with information regarding the results of the FDIC s travel credit card program. DOF worked with Bank of America throughout the contract period to resolve data issues, and, as part of that effort, FDIC changed the software used to manage travel credit card data to accommodate Bank of America. FDIC also spent time identifying incorrect data in the files provided by Bank of America, working out discrepancies in file layouts, and changing data set naming conventions. In addition, Bank of America frequently missed deadlines to provide needed data to the FDIC. As of December 1999, however, these issues had been resolved, and Bank of America is now providing timely and accurate data. 4
6 With regard to misuse of the travel credit card by employees, DOF had not been able to review data and provide information to FDIC management in divisions and offices for the period December 1998 through December Prior to the contract with Bank of America, DOF performed monthly control tests that included checking the account status report for accuracy and updating, reviewing the activity report for improper charges, reviewing delinquency reports to verify their accuracy, and reviewing the ATM activity report for unusual activity. The amount of misuse during the period December 1998 through December 1999 is unknown, although Bank of America has begun providing data to the FDIC regarding delinquent accounts. During the contract period with Bank of America, there have been instances of employees admitting to misuse of the credit cards and, as a result, their cards have been cancelled by DOF. However, other employees who may have misused their cards have not had the card cancelled because DOF was not receiving reports of misuse from Bank of America. According to DOF, Bank of America has provided information for the period December 1998 through December 1999 and DOF has begun a review of the data and resumed its monthly reviews. The FDIC spent funds for a contractor to review data provided by Bank of America. This contractor estimated that the FDIC incurred over $32,000 in additional costs due to time spent reviewing inaccurate, incorrectly formatted, and untimely data from the inception of the contract through December Since the inception of the contract with Bank of America, the FDIC has been working with the Bank of America and GSA to get accurate, timely, and correctly formatted credit card information. Representatives of the Bank of America admitted that they had not provided adequate information for the FDIC to administer its travel card program effectively. GSA requested that affected government agencies provide expenditure data to them so that GSA might recover amounts from Bank of America for failing to meet contract requirements. FDIC s expenditure data will support the GSA and other government agencies efforts to compel Bank of America to perform its duties as contracted. REINSTATEMENT POLICY NEEDS TO BE RE-EVALUATED DOF indicated that there are instances where an employee s travel credit card is reinstated even though DOF does not receive a proper explanation from the employee for the cancellation. Often the request is made for immediate reinstatement because an employee is required to travel for business reasons by its respective office. Prior to the contract with Bank of America, DOF indicated that it reinstated an average of three or four accounts in a 1-month period. During the scope of our survey, DOF personnel stated they had been reinstating about three to four accounts every week. According to FDIC policy, if a card is to be reinstated, the following should occur: all balances must be paid in full; reinstatement must be requested in writing, and the cardholder must state why the card was cancelled; and written concurrence must be obtained by the division or office director. DOF then reviews the request and asks the card contractor to reinstate the credit card if a decision to reinstate is made. Though these policies must be followed to reinstate an employee, they do not address for how long a period a credit card should be cancelled. It does not appear that the policy to cancel cards due to delinquency or misuse serves the purpose of deterring employees from delinquency or misuse when reinstatement is often occurring soon after cancellation. 5
7 DOF estimates that it reinstated approximately 29 percent of all cards cancelled due to misuse and delinquency soon after the cards were cancelled during the time that Bank of America has provided services to the FDIC. During the period December 1998 through November 1999, approximately 51 of 173 cancelled traveler s credit cards were reinstated within 1 week of cancellation. Also, the total number of delinquencies has increased from 7 to 10 a month to 10 to 15 a month for the same period. CONCLUSIONS AND RECOMMENDATIONS DOF should review the data that supports the $32,000 estimate calculated by the FDIC contractor responsible for reviewing Bank of America data and provide it to the GSA. This will support the GSA and other government agencies efforts to compel Bank of America to perform its duties as contracted. In addition, DOF should reevaluate the policy regarding cancellation and reinstatement of the travel credit card. It does not appear that the policy to cancel cards due to delinquency or misuse serves the purpose of deterring employees from delinquency or misuse when reinstatement is occurring soon after cancellation. Instead, DOF may wish to consider prohibiting use of the card for certain periods of time after cancellation before reinstating cardholders that misuse the card or are delinquent in making payments. Further, DOF should consider the time and effort required to perform reviews of the data for the period December 1998 through December 1999 for misuse and the related costs against the benefits that may be obtained from such reviews. DOF should take into account the fact that many accounts that had been cancelled due to delinquency or misuse have been reinstated in short periods of time, effectively nullifying the cancellation. Canceling any other accounts due to a review of the data for the period December 1998 through December 1999 will not be effective if reinstatement occurs soon afterward. Finally, we were unable to perform internal control testing for the travel credit card program due to Bank of America s failure to provide acceptable data to the FDIC. We therefore believe that DOF should perform a self-assessment of internal controls related to the travel card program now that data provided by Bank of America is acceptable and the travel credit card review and reporting process is back in place to ensure that prescribed controls are in place and operating effectively. Accordingly, we recommend that the Director of DOF: (1) Review the data supporting the $32,000 estimated by the FDIC contractor responsible for reviewing Bank of America data and provide this information to the GSA to support its efforts to compel Bank of America to perform according to the master contract. (2) Review the current policy regarding the cancellation and reinstatement of credit cards to determine whether it is having its intended effect, and revise the policy accordingly. (3) Determine whether performing DOF s scheduled monthly reviews on the recently obtained data for the period December 1998 through December 1999 would be cost effective, and proceed accordingly. 6
8 (4) Perform a self-assessment of internal controls related to the travel card program when data provided by Bank of America is acceptable and the travel credit card review and reporting processes have been resumed. CORPORATION COMMENTS AND OIG EVALUATION On April 3, 2000, the Director of DOF, provided a written response to the recommendations in the draft report. DOF s response is presented in Appendix I of this report. The Director s response agreed with all recommendations to the draft report. However, recommendation 2 will need to be approved by the National Treasury Employees Union (NTEU). Although no recommendations were addressed specifically to DOA, we received a response from DOA to the draft report. DOA s response is presented in Appendix II of this report. A summary of the Director s response to recommendations 2 and 3 and our analysis follows. The response to recommendations 1 and 3 is not summarized because the actions planned or completed are identical to those recommended. Appendix III presents management s proposed action on our recommendations and shows that there is a management decision for each recommendation in this report. Review the current policy regarding the cancellation and reinstatement of credit cards to determine whether it is having its intended effect, and revise the policy accordingly (recommendation 2): The Director, DOF, stated that DOF has recently reviewed the policy regarding cancellation and reinstatement of travel charge cards. This review was prompted primarily by an awareness of inconsistencies among the various FDIC divisions and offices as to how much time, if any, an employee must wait before requesting reinstatement into the travel charge card program. For example, certain FDIC divisions require canceled employees to wait 6 months before requesting reinstatement. Other divisions allow their employees to request reinstatement almost immediately following cancellation. In an effort to bring more equity and consistency to this policy, the following policy will be proposed to the FDIC, Labor and Employee Relations Branch (LERB) and the NTEU for review. An employee whose card has been cancelled due to delinquency or misuse may apply for reinstatement if the employee meets the criteria listed below: Three months has elapsed since the first cancellation due to delinquency or misuse; Six months has elapsed since the second cancellation due to delinquency or misuse; Twenty-four months has elapsed since the third cancellation due to delinquency or misuse. If cancellation occurs for a fourth time due to delinquency or misuse, this will render the employee ineligible for reinstatement into the program. While in cancellation status, employees will not be permitted to use the FDIC Corporate account to charge airline tickets at the government contract airfare. DOF also stated that such policy changes must be negotiated with the NTEU. DOF will propose changes to the policy with NTEU and will attempt to make the changes effective July 1,
9 We agree with DOF and the proposed policy changes. To avoid the appearance that certain individuals receive preferential treatment, we believe that each FDIC division and office must adhere to the same policy for cancellation and reinstatement when an FDIC employee is delinquent or misuses the travel card. Setting specific timeframes that an employee must wait for reinstatement will ensure that all individuals are treated alike. The action taken by DOF is responsive to our recommendation and meets the requirements of a management decision. However, we request that DOF provide us a copy of the revised policy for reinstatement when it is approved by the NTEU. Determine whether performing DOF s scheduled monthly reviews on the recently obtained past 13 months of data would be cost effective, and proceed accordingly (recommendation 3): The Director of DOF stated that the issue of whether or not it would be cost effective to review 13 months of charge card data has been discussed at length within DOF. DOF does share the OIG s concern regarding the cost effectiveness of such an undertaking. However, discussions with FDIC s LERB have resulted in the decision to distribute and review the 13 months of retail charge reports in question. These discussions highlighted the importance of the consistent handling of employees in similar situations throughout the life of the travel charge card program. Therefore, in the interest of treating all employees equally under the travel charge card program, the decision was made to review all 13 months of reports. We agree with DOF and the decision to review 13 months of reports for misuse. DOF considered the cost of performing this review; however, the LERB had concerns about the importance of consistent handling of employees in similar situations. Treating employees equally is one of the FDIC s primary goals. In addition, the cost of a potential lawsuit by an FDIC employee who might have been treated unfairly could be greater than the cost of the review. The action taken by DOF is responsive to our recommendation and meets the requirements of a management decision. 8
10 APPENDIX I Federal Deposit Insurance Corporation Office of the Director th Street, NW, Washington, DC Division of Finance DATE: April 3, 2000 MEMORANDUM TO: David H. Lowenstein Assistant Inspector General for Headquarters Audits FROM: SUBJECT: Fred Selby Director, Division of Finance Management Response to Draft Report: Review of the Corporation s Charge Card Programs The Division of Finance, (DOF) has completed its review of the draft report issued by the Office of the Inspector General (OIG), entitled Review of the Corporation s Charge Card Programs. DOF appreciates the review performed by the OIG and has the following comments with respect to the recommendations contained within the draft report. 1) DOF will review the data supporting the $32,000 estimate provided by the Division of Information and Resource Management contractor responsible for reviewing the data contained in the interface files provided by Bank of America. DOF will then work with the Acquisition Services Branch, Division of Administration, to draft a letter to the General Services Administration (GSA) to support its efforts to compel Bank of America to perform according to the terms of the master contract. A copy of the letter will be provided to the OIG. The expected completion date for this action is May 31, ) DOF has recently reviewed the policy regarding the cancellation and reinstatement of travel charge cards. This review was prompted primarily by an awareness of inconsistencies among the various FDIC divisions and offices as to how much time, if any, an employee must wait before requesting reinstatement into the Travel Charge Card Program. For example, certain FDIC divisions require canceled employees to wait six (6) months before requesting reinstatement. Other divisions allow their employees to request reinstatement almost immediately following cancellation. In an effort to bring more equity and consistency to this policy, the following policy will be proposed to FDIC, LERB and the NTEU for review. An employee whose card has been canceled due to delinquency or misuse may apply for reinstatement if they meet the criteria listed below: Three (3) months has elapsed since the first cancellation due to delinquency or misuse; Six (6) months has elapsed since the second cancellation due to delinquency or misuse; Twenty-four (24) months has elapsed since the third cancellation due to delinquency or misuse. If cancellation occurs for a fourth time due to delinquency or misuse, this will render the employee ineligible for reinstatement into the program. While in cancellation status, employees will NOT be 9
11 permitted to use the FDIC Corporate Account to charge airline tickets at the government contract airfare. Unfortunately, DOF cannot unilaterally make the above changes in policy. Such a policy change must be negotiated with the NTEU. Therefore, DOF cannot guarantee that these changes will, in fact be implemented. However, when negotiating with NTEU for these changes, an effective date of July 1, 2000 will be requested by DOF. 3) The issue of whether or not it would be cost effective to review 13 months of charge card data has been discussed at length within DOF. DOF does share the OIG s concern regarding the cost effectiveness of such an undertaking. However, discussions with FDIC, LERB have resulted in the decision to distribute and review the 13 months of retail charge reports in question. These discussions highlighted the importance of the consistent handling of employees in similar situations throughout the life of the Travel Charge Card Program. Therefore, in the interest of treating all employees equally under the Travel Charge Card Program, the decision was made to review all 13 months of reports. Given the amount of work involved in the review of these reports, the estimated time for completion of this task is June 16, ) DOF will complete a self assessment of internal controls related to the Travel Charge Card Program. In order to allow time for the backlog of reports to be reviewed and for normal operations to resume and remain in place for a few months, DOF proposes a completion date of September 20, 2000 for the self assessment. Questions regarding this response may be directed to Stanley J. Pawlowski, Audit Liaison for the Division of Finance. Mr. Pawlowski may be reached at (202) cc: Arleas Upton Kea Connie Brindle Sally Rinaldi Stan Pawlowski 10
12 APPENDIX II Federal Deposit Insurance Corporation th Street, NW, Washington, DC Division of Administration MEMORANDUM TO: David H. Lowenstein Assistant Inspector General for Headquarters Audits FROM: SUBJECT: Arleas Upton Kea Director, Division of Administration Management Response to Draft Report: Review of the Corporation s Credit Card Programs The Division of Administration (DOA) has completed its review of the draft report issued by the Office of the Inspector General (OIG) entitled Review of the Corporation s Credit Card Programs. DOA appreciates the review performed by the OIG. Since the draft report contained no recommendations specific to DOA, we have no comments. If you have any questions regarding the response, our point of contact for this matter is Andrew O. Nickle, Audit Liaison for the Division of Administration. Mr. Nickle can be reached at (202) cc: Vijay Deshpande Fred Selby 11
13 MANAGEMENT RESPONSES TO RECOMMENDATIONS The Inspector General Act of 1978, as amended, requires the OIG to report the status of management decisions on its recommendations in its semiannual reports to the Congress. To consider FDIC s responses as management decisions in accordance with the act and related guidance, several conditions are necessary. First, the response must describe for each recommendation the specific corrective actions already taken, if applicable; corrective actions to be taken together with the expected completion dates for their implementation; and documentation that will confirm completion of corrective actions. If any recommendation identifies specific monetary benefits, FDIC management must state the amount agreed or disagreed with and the reasons for any disagreement. In the case of questioned costs, the amount FDIC plans to disallow must be included in management s response. If management does not agree that a recommendation should be implemented, it must describe why the recommendation is not considered valid. Second, the OIG must determine that management s descriptions of (1) the course of action already taken or proposed and (2) the documentation confirming completion of corrective actions are responsive to its recommendations. This table presents the management responses that have been made on recommendations in our report and the status of management decisions. The information for management decisions is based on management s written response to our report. 12
14 Rec. Number Corrective Action: Taken or Planned/Status Expected Completion Date Documentation That Will Confirm Final Action Monetary Benefits Management Decision: Yes or No 1 The Director, DOF, stated that DOF will review the data supporting the $32,000 estimate provided by the Division of Information and Resource Management contractor responsible for reviewing the data contained in the interface files provided by Bank of America. DOF will then work with the Acquisition Services Branch, DOA, to draft a letter to the General Services Administration (GSA) to support its efforts to compel Bank of America to perform according to the terms of the master contract. 05/31/2000 Letter to the GSA. N/A Yes 2 The Director, DOF, stated that DOF has recently reviewed the policy regarding cancellation and reinstatement of travel charge cards. This review was prompted primarily by an awareness of inconsistencies among the various FDIC divisions and offices as to how much time, if any, an employee must wait before requesting reinstatement into the travel charge card program. For example, certain FDIC divisions require canceled employees to request reinstatement almost immediately following cancellation. In an effort to bring more equity and consistency to this policy, DOF will propose changes to the policy. However, DOF cannot unilaterally make changes to the policy. Such changes must be negotiated with the National Treasury Employees Union (NTEU). DOF will propose changes to the policy with NTEU and will attempt to make the changes effective July 1, /1/2000 Revised policy for cancellation of the travel charge card program. N/A Yes 3 The Director, DOF, stated that the issue of whether or not it would be cost effective to review 13 months of charge card data has been discussed at length within DOF. DOF does share the OIG s concern regarding the cost effectiveness of such an undertaking. However, discussions with FDIC s Labor and Employee Relations Branch have resulted in the decision to distribute and review the 13 months of retail charge reports in question. These discussions highlighted the importance of the consistent handling of employees in similar situations throughout the life of the travel charge card program. Therefore, in the interest of treating all employees equally under the travel charge card program, the decision was made to review all 13 months of reports. 06/16/2000 Completed review of 13 months of reports provided by Bank of America. N/A Yes 4 The Director, DOF, stated that DOF would complete a self-assessment of internal controls related to the travel charge card program. In order to allow time for the backlog of reports to be reviewed and for normal operations to resume and remain in place for a few months, DOF proposes a completion date of September 20, 2000 for the self-assessment. 09/20/2000 Completed Internal Control Review. N/A Yes 13
AUDIT OF THE ACCOUNTS PAYABLE OPERATIONS IN WASHINGTON, D.C.
AUDIT OF THE ACCOUNTS PAYABLE OPERATIONS IN WASHINGTON, D.C. Audit Report No. 00-014 March 31, 2000 OFFICE OF AUDITS OFFICE OF INSPECTOR GENERAL TABLE OF CONTENTS BACKGROUND 1 OBJECTIVES, SCOPE, AND METHODOLOGY
September 1, 2000 Audit Report No. 00-038. Audit of the Information Technology Configuration Management Program
September 1, 2000 Audit Report No. 00-038 Audit of the Information Technology Configuration Management Program Federal Deposit Insurance Corporation Office of Audits Washington, D.C. 20434 Office of Inspector
March 28, 2001 Audit Report No. 01-012. Controls Over the FDIC s Laptop Computer Inventory
March 28, 2001 Audit Report No. 01-012 Controls Over the FDIC s Laptop Computer Inventory Federal Deposit Insurance Corporation Office of Audits Washington, D.C. 20434 Office of Inspector General DATE:
January 2008 Report No. EVAL-08-003. Evaluation of Contract Rationalization
January 2008 Report No. EVAL-08-003 Evaluation of Contract Rationalization Background and Purpose of Evaluation The FDIC has approximately $1.56 billion in outstanding contracts. The Acquisition Services
September 2008 Report No. AUD-08-016. Controls Over Contractor Payments for Relocation Services AUDIT REPORT
September 2008 Report No. AUD-08-016 Controls Over Contractor Payments for Relocation Services AUDIT REPORT Report No. AUD-08-016 September 2008 Controls Over Contractor Payments for Relocation Services
March 2007 Report No. 07-009. FDIC s Contract Planning and Management for Business Continuity AUDIT REPORT
March 2007 Report No. 07-009 FDIC s Contract Planning and Management for Business Continuity AUDIT REPORT Report No. 07-009 March 2007 FDIC s Contract Planning and Management for Business Continuity Results
March 28, 2003 Audit Report No. 03-026. Internal Control Over Receivables from Failed Insured Depository Institutions
March 28, 2003 Audit Report No. 03-026 Internal Control Over Receivables from Failed Insured Depository Institutions Federal Deposit Insurance Corporation 801 17th St. NW Washington DC. 20434 Office of
AUDIT OF FDIC'S FOOD SERVICES CONTRACT WITH ARAMARK SERVICES, INC.
AUDIT OF FDIC'S FOOD SERVICES CONTRACT WITH ARAMARK SERVICES, INC. Audit Report No. 99-009 February 5, 1999 OFFICE OF AUDITS OFFICE OF INSPECTOR GENERAL Federal Deposit Insurance Corporation Washington,
Monitoring of Government Travel Card Transactions
Monitoring of Government Travel Card Transactions Management Advisory Report Report Number DP-MA-14-002 June 25, 2014 Highlights The Postal Service has eliminated use of the travel card for cash advances
January 24, 2001 Audit Report No. 01-003. Implementation of Release I of the Corporate Human Resources Information System
January 24, 2001 Audit Report No. 01-003 Implementation of Release I of the Corporate Human Resources Information System Federal Deposit Insurance Corporation Washington, D.C. 20434 Office of Audits Office
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION The Internal Revenue Service September 14, 2010 Reference Number: 2010-10-115 This report has cleared the Treasury Inspector General for Tax Administration
ASSESSMENT REPORT 09 14 GPO WORKERS COMPENSATION PROGRAM. September 30, 2009
ASSESSMENT REPORT 09 14 GPO WORKERS COMPENSATION PROGRAM September 30, 2009 Date September 30, 2009 To Chief Management Officer Chief, Office of Workers Compensation From Assistant Inspector General for
The Environmental Careers Organization Reported Outlays for Five EPA Cooperative Agreements
OFFICE OF INSPECTOR GENERAL Attestation Report Catalyst for Improving the Environment The Environmental Careers Organization Reported Outlays for Five EPA Cooperative Agreements Report No. 2007-4-00065
Controls Over EPA s Compass Financial System Need to Be Improved
U.S. ENVIRONMENTAL PROTECTION AGENCY OFFICE OF INSPECTOR GENERAL Controls Over EPA s Compass Financial System Need to Be Improved Report No. 13-P-0359 August 23, 2013 Scan this mobile code to learn more
EPA Should Improve Policies and Procedures to Ensure Effective DCAA Audit Report Resolution
U.S. ENVIRONMENTAL PROTECTION AGENCY OFFICE OF INSPECTOR GENERAL EPA Should Improve Policies and Procedures to Ensure Effective DCAA Audit Report Resolution Report No. 12-P-0071 November 10, 2011 Report
Audit of Management of the Government Purchase Card Program, Number A-13-04
Audit of Management of the Government Purchase Card Program, Number A-13-04 Smithsonian Needs to Improve Preventative Controls for the Purchase Card Program Office of the Inspector General Report Number
ACQUISITION OF SOFTWARE AND SERVICES TO SUPPORT THE CORPORATE HUMAN RESOURCES INFORMATION SYSTEM
ACQUISITION OF SOFTWARE AND SERVICES TO SUPPORT THE CORPORATE HUMAN RESOURCES INFORMATION SYSTEM Audit Report No. 00-011 March 30, 2000 OFFICE OF AUDITS OFFICE OF INSPECTOR GENERAL Federal Deposit Insurance
AUDIT REPORT 12-1 8. Audit of Controls over GPO s Fleet Credit Card Program. September 28, 2012
AUDIT REPORT 12-1 8 Audit of Controls over GPO s Fleet Credit Card Program September 28, 2012 Date September 28, 2012 To Director, Acquisition Services From Inspector General Subject Audit Report Audit
AUDIT OF NASA GRANTS AWARDED TO THE PHILADELPHIA COLLEGE OPPORTUNITY RESOURCES FOR EDUCATION
JULY 26, 2012 AUDIT REPORT OFFICE OF AUDITS AUDIT OF NASA GRANTS AWARDED TO THE PHILADELPHIA COLLEGE OPPORTUNITY RESOURCES FOR EDUCATION OFFICE OF INSPECTOR GENERAL National Aeronautics and Space Administration
Office of Inspector General Evaluation of the Consumer Financial Protection Bureau s Consumer Response Unit
Office of Inspector General Evaluation of the Consumer Financial Protection Bureau s Consumer Response Unit Consumer Financial Protection Bureau September 2012 September 28, 2012 MEMORANDUM TO: FROM: SUBJECT:
Office of Inspector General Audit Report
Office of Inspector General Audit Report MWAA S FINANCIAL MANAGEMENT CONTROLS ARE NOT SUFFICIENT TO ENSURE ELIGIBILITY OF EXPENSES ON FTA S DULLES RAIL PROJECT GRANT Federal Transit Administration Report
Office of Audits and Evaluations Report No. EVAL-15-002. The FDIC s Controls Over Destruction of Archived Paper Records
Office of Audits and Evaluations Report No. EVAL-15-002 The FDIC s Controls Over Destruction of Archived Paper Records February 2015 Executive Summary The FDIC s Controls Over Destruction of Archived Paper
March 22, 2002 Audit Report No. 02-008. The FDIC s Efforts To Implement a Single Sign-on Process
March 22, 2002 Audit Report No. 02-008 The FDIC s Efforts To Implement a Single Sign-on Process 1 Federal Deposit Insurance Corporation Washington, D.C. 20434 Office of Audits Office of Inspector General
Hotline Complaint Regarding the Defense Contract Audit Agency Examination of a Contractor s Subcontract Costs
Inspector General U.S. Department of Defense Report No. DODIG-2015-061 DECEMBER 23, 2014 Hotline Complaint Regarding the Defense Contract Audit Agency Examination of a Contractor s Subcontract Costs INTEGRITY
DELEGATIONS OF AUTHORITY FOR ASSET DISPOSITIONS
DELEGATIONS OF AUTHORITY FOR ASSET DISPOSITIONS Audit Report No. D99-045 November 29, 1999 OFFICE OF AUDITS OFFICE OF INSPECTOR GENERAL Federal Deposit Insurance Corporation Washington, D.C. 20434 Office
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL. January 25, 2016
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL AUDIT SERVICES Sacramento Audit Region January 25, 2016 Dr. Mitchell D. Chester Commissioner Massachusetts Department of Elementary and
FOR PUBLIC RELEASE. Office of the Secretary. Commerce Should Strengthen Accountability and Internal Controls in Its Motor Pool Operations
U.S. DEPARTMENT OF COMMERCE Office of the Secretary Commerce Should Strengthen Accountability and Internal Controls in Its Motor Pool Operations FOR PUBLIC RELEASE Office of Audit and Evaluation UNITED
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL. July 13, 2015
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL AUDIT SERVICES Chicago/Kansas City Audit Region July 13, 2015 Control Number ED-OIG/A05O0005 Dr. June St. Clair Atkinson State Superintendent
Internal Control Review of the Government Purchase Card Program
Internal Control Review of the Government Purchase Card Program September 18, 2008 Report No. 440 UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 OFFICE OF INSPECTOR GENERAL September
MORE INCURRED-COST AUDITS OF DOT PROCUREMENT CONTRACTS SHOULD BE OBTAINED
MORE INCURRED-COST AUDITS OF DOT PROCUREMENT CONTRACTS SHOULD BE OBTAINED Office of the Secretary Report Number: FI-2007-064 Date Issued: August 29, 2007 U.S. Department of Transportation Office of the
GOVERNANCE: Opportunities Exist to Improve the Travel Card Program and Reduce Risks
GOVERNANCE: Opportunities Exist to Improve the Travel Card Program and Reduce Risks Audit Report No. OIG-A-2014-005 April 18, 2014 This page intentionally left blank. NATIONAL RAILROAD PASSENGER CORPORATION
U.S. ELECTION ASSISTANCE COMMISSION OFFICE OF INSPECTOR GENERAL FINAL REPORT USE OF APPROPRIATED FUNDS TO SETTLE A CLAIM
U.S. ELECTION ASSISTANCE COMMISSION OFFICE OF INSPECTOR GENERAL FINAL REPORT USE OF APPROPRIATED FUNDS TO SETTLE A CLAIM EVALUATION REPORT NO. I-EV-EAC-01-10 SEPTEMBER 2010 U.S. ELECTION ASSISTANCE COMMISSION
DEBT MANAGEMENT, OFFICE OF SURFACE MINING RECLAMATION AND ENFORCEMENT AND OFFICE OF THE SOLICITOR
U.S. Department of the Interior Office of Inspector General DEBT MANAGEMENT, OFFICE OF SURFACE MINING RECLAMATION AND ENFORCEMENT AND OFFICE OF THE SOLICITOR REPORT NO. 96-I-639 MARCH 1996 United States
Gwinnett County, Georgia, Generally Accounted for and Expended FEMA Public Assistance Grant Funds According to Federal Requirements
Gwinnett County, Georgia, Generally Accounted for and Expended FEMA Public Assistance Grant Funds According to Federal Requirements February 20, 2015 HIGHLIGHTS Gwinnett County, Georgia, Generally Accounted
NATIONAL CREDIT UNION ADMINISTRATION OFFICE OF INSPECTOR GENERAL REVIEW OF NATIONAL CREDIT UNION ADMINISTRATION S PURCHASE AND TRAVEL CARD PROGRAMS Report #OIG-15-07 March 31, 2015 James W. Hagen Inspector
DEPARTMENT OF JUSTICE PURCHASE CARD EXPENDITURES RELATED TO HURRICANE RECOVERY EFFORTS
DEPARTMENT OF JUSTICE PURCHASE CARD EXPENDITURES RELATED TO HURRICANE RECOVERY EFFORTS U.S. Department of Justice Office of the Inspector General Audit Division Audit Report 06-36 September 2006 TABLE
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL AUDIT SERVICES August 24, 2015 Control Number ED-OIG/A04N0004 James W. Runcie Chief Operating Officer U.S. Department of Education Federal
Office of Audits and Evaluations Report No. AUD-15-010. The FDIC s Travel Card Program
Office of Audits and Evaluations Report No. AUD-15-010 The FDIC s Travel Card Program September 2015 Executive Summary The FDIC s Travel Card Program Why We Did The Audit i Report No. AUD-15-010 September
Subject: GSA On-line Procurement Programs Lack Documentation and Reliability Testing
United States General Accounting Office Washington, DC 20548 December 21, 2001 The Honorable Stephen A. Perry Administrator General Services Administration 1800 F Street NW Washington, DC 20405 Subject:
U.S. Chemical Safety and Hazard Investigation Board Should Determine the Cost Effectiveness of Performing Improper Payment Recovery Audits
U.S. ENVIRONMENTAL PROTECTION AGENCY OFFICE OF INSPECTOR GENERAL U.S. Chemical Safety and Hazard Investigation Board Should Determine the Cost Effectiveness of Performing Improper Payment Recovery Audits
INTERNATIONAL BUSINESS COLLEGE'S ADMINISTRATION OF TITLE IV STUDENT FINANCIAL ASSISTANCE PROGRAMS
INTERNATIONAL BUSINESS COLLEGE'S ADMINISTRATION OF TITLE IV STUDENT FINANCIAL ASSISTANCE PROGRAMS FINAL AUDIT REPORT Control Number: ED-OIG/A06-A0003 March 2001 Our mission is to promote the efficient
March 2005 Report No. 05-014. The FDIC s Process for Writing Off Assets AUDIT REPORT
March 2005 Report No. 05-014 The FDIC s Process for Writing Off Assets AUDIT REPORT Report No. 05-014 March 2005 The FDIC s Process for Writing Off Assets Results of Audit Background and Purpose of Audit
RELEASE OF COLLATERAL BY THE DISASTER LOAN SERVICING CENTERS
RELEASE OF COLLATERAL BY THE DISASTER LOAN SERVICING CENTERS Report Number: 11-15 Date Issued: June 3, 2011 Prepared by the Office of Inspector General U.S. Small Business Administration u.s. Small Business
The Transportation Security Administration Does Not Properly Manage Its Airport Screening Equipment Maintenance Program
The Transportation Security Administration Does Not Properly Manage Its Airport Screening Equipment Maintenance Program May 6, 2015 OIG-15-86 HIGHLIGHTS The Transportation Security Administration Does
NATIONAL CREDIT UNION ADMINISTRATION OFFICE OF INSPECTOR GENERAL
NATIONAL CREDIT UNION ADMINISTRATION OFFICE OF INSPECTOR GENERAL OFFICE OF FOREIGN ASSET CONTROL COMPLIANCE REVIEW Report #OIG-06-09 December 18, 2006 William A. DeSarno Inspector General Released By:
2IÀFHRI,QVSHFWRU*HQHUDO
2IÀFHRI,QVSHFWRU*HQHUDO Santa Clara Pueblo, New Mexico, Needs Assistance to Ensure Compliance with FEMA Public Assistance Grant Requirements OIG-14-128-D August 2014 Washington, DC 20528 I www.oig.dhs.gov
SEP 2 7 201'1. Andrew Velasquez III Regional Administrator, Region V Federal EmergenCY~,M nagement Agency
Office ofinspector General u.s. Department of Homeland Security Washington, DC 20528 Homeland Security SEP 2 7 201'1 MEMORANDUM FOR: Andrew Velasquez III Regional Administrator, Region V Federal EmergenCY~,M
Knox College PNC BANK PNC PURCHASING CARD. Policy and Procedures Manual
Knox College PNC BANK PNC PURCHASING CARD Policy and Procedures Manual March 1, 2014 Table of Contents Introduction General Guidelines..Page 4-5 - Card Issuance - Account Maintenance - Card Usage - Preferred
Revised Audit of the National Science Foundation s Travel Card Program, Report No. 15-2-008
National Science Foundation Office of Inspector General 4201 Wilson Boulevard, Suite I-1135, Arlington, Virginia 22230 MEMORANDUM DATE: August 18, 2015 TO: FROM: SUBJECT: Martha A. Rubenstein Chief Financial
U.S. Department of Energy Office of Inspector General Office of Audits and Inspections. Examination Report
Fresno U.S. Department of Energy Office of Inspector General Office of Audits and Inspections Examination Report Community Action Partnership of San Bernardino County Weatherization Assistance Program
Oversight of Expense Purchase Cards
Oversight of Expense Purchase Cards Audit Report Report Number SM-AR-15-006 August 7, 2015 Background The expense purchase card is the most commonly used purchase card in the U.S. Postal Service. Postal
REPORT ON INDEPENDENT EVALUATION AND ASSESSMENT OF INTERNAL CONTROL FOR CONTRACT OVERSIGHT
REPORT ON INDEPENDENT EVALUATION AND ASSESSMENT OF INTERNAL CONTROL FOR CONTRACT OVERSIGHT SUBMITTED TO THE U.S. SECURITIES AND EXCHANGE COMMISSION OFFICE OF INSPECTOR GENERAL Cotton & Company LLP Auditors
INSPECTOR GENERAL. Travel Expense Reimbursements and Travel Card Usage. Audit Report. September 27, 2012. Report Number FT-AR-12-014 OFFICE OF
OFFICE OF INSPECTOR GENERAL UNITED STATES POSTAL SERVICE Travel Expense Reimbursements Audit Report September 27, 2012 Report Number September 27, 2012 Travel Expense Reimbursements Report Number BACKGROUND:
ODIG-AUD (ATTN: Audit Suggestions) Department of Defense Inspector General 400 Army Navy Drive (Room 801) Arlington, VA 22202-4704
Additional Copies To obtain additional copies of this report, visit the Web site of the Department of Defense Inspector General at http://www.dodig.mil/audit/reports or contact the Secondary Reports Distribution
REVIEW OF COMMON PROBLEMS AND BEST PRACTICES IN FEDERAL AGENCIES TRAVEL CARD PROGRAMS
REVIEW OF COMMON PROBLEMS AND BEST PRACTICES IN FEDERAL AGENCIES TRAVEL CARD PROGRAMS Inspections and Evaluation Roundtable President s Council on Integrity and Efficiency REPORT NO.: 2E-98-599-0001 DATE
UNITED STATES GOVERNMENT National Labor Relations Board Office of Inspector General. Health Services. Report No. OIG-AMR-56-07-04
UNITED STATES GOVERNMENT National Labor Relations Board Office of Inspector General Health Services Report No. OIG-AMR-56-07-04 September 2007 TABLE OF CONTENTS BACKGROUND...1 OBJECTIVES, SCOPE, AND METHODOLOGY...2
FEMA Should Recover $312,117 of $1.6 Million Grant Funds Awarded to the Pueblo of Jemez, New Mexico
FEMA Should Recover $312,117 of $1.6 Million Grant Funds Awarded to the Pueblo of Jemez, New Mexico March 21, 2016 DHS OIG HIGHLIGHTS FEMA Should Recover $312,117 of $1.6 Million Grant Funds Awarded to
Audit of Controls Over Contract Payments FINAL AUDIT REPORT
Audit of Controls Over Contract Payments FINAL AUDIT REPORT ED-OIG/A07-A0015 March 2001 Our mission is to promote the efficient U.S. Department of Education and effective use of taxpayer dollars Office
NOT ALL COMMUNITY SERVICES BLOCK GRANT RECOVERY ACT COSTS CLAIMED
Department of Health and Human Services OFFICE OF INSPECTOR GENERAL NOT ALL COMMUNITY SERVICES BLOCK GRANT RECOVERY ACT COSTS CLAIMED ON BEHALF OF THE COMMUNITY ACTION PARTNERSHIP OF NATRONA COUNTY FOR
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Millions of Dollars in Potentially Improper Self-Employed Retirement Plan Deductions Are Allowed March 20, 2014 Reference Number: 2014-10-008 This report
U.S. Department of Justice Office of the Inspector General Audit Division
AUDIT OF THE FEDERAL BUREAU OF PRISONS MEDICAL SERVICES CONTRACT WITH THE UNIVERSITY OF TEXAS MEDICAL BRANCH CONTRACT NO. DJB50211015 U.S. Department of Justice Office of the Inspector General Audit Division
Department of Health and Mental Hygiene Department of Human Resources. Medical Assistance Program
Performance Audit Report Department of Health and Mental Hygiene Department of Human Resources Medical Assistance Program Using the Federal Death Master File to Detect and Prevent Medicaid Payments Attributable
2IÀFHRI,QVSHFWRU*HQHUDO FEMA Should Recover $8.0 Million of $26.6 Million in Public Assistance Grant Funds Awarded to St. Stanislaus College Preparatory in Mississippi Hurricane Katrina OIG-14-95-D May
OFFICE OF AUDIT REGION 4 ATLANTA, GA. U.S. Department of Housing and Urban Development. Insured Multifamily and Healthcare Programs Washington, DC
OFFICE OF AUDIT REGION 4 ATLANTA, GA U.S. Department of Housing and Urban Development Insured Multifamily and Healthcare Programs Washington, DC 2013-AT-0001 MAY 13, 2013 Issue Date: May 13, 2013 Audit
OFFICE OF THE SECRETARY Internal Controls for Purchase Card Transactions Need to Be Strengthened
OFFICE OF THE SECRETARY Internal Controls for Purchase Card Transactions Need to Be Strengthened FINAL REPORT NO. OIG-13-025-A MAY 2, 2013 U.S. Department of Commerce Office of Inspector General Office
TRAVEL AND ENTERTAINMENT CARD PROCEDURES
TRAVEL AND ENTERTAINMENT CARD PROCEDURES I. INTRODUCTION The University of San Diego Travel and Entertainment Card ( T&E Card ) is a Universitysponsored US Bank Visa credit card issued to qualified University
Audit of Case Activity Tracking System Security Report No. OIG-AMR-33-01-02
Audit of Case Activity Tracking System Security Report No. OIG-AMR-33-01-02 BACKGROUND OBJECTIVES, SCOPE, AND METHODOLOGY FINDINGS INFORMATION SECURITY PROGRAM AUDIT FOLLOW-UP CATS SECURITY PROGRAM PLANNING
OFFICE OF INSPECTOR GENERAL. Audit Report
OFFICE OF INSPECTOR GENERAL Audit Report Select Financial Management Integrated System Business Process Controls Need Improvement Report No. 16-02 November 30, 2015 RAILROAD RETIREMENT BOARD EXECUTIVE
Department of Defense INSTRUCTION
Department of Defense INSTRUCTION NUMBER 7640.02 April 15, 2015 IG DoD SUBJECT: Policy for Follow-Up on Contract Audit Reports References: See Enclosure 1 1. PURPOSE. This instruction reissues DoD Instruction
Department of Veterans Affairs VA HANDBOOK 4090 GOVERNMENT FLEET CARD PROCEDURES
Department of Veterans Affairs VA HANDBOOK 4090 Washington, DC 20420 Transmittal Sheet January 12, 2010 GOVERNMENT FLEET CARD PROCEDURES 1. REASON FOR ISSUE: This handbook prescribes procedures for use
OFFICIAL GOVERNMENT TRAVEL CREDIT CARD
Court Services and Offender Supervision Agency for the District of Columbia POLICY STATEMENT OFFICIAL GOVERNMENT TRAVEL CREDIT CARD I. COVERAGE This Policy Statement applies to all Court Services and Offender
Department of Homeland Security Office of Inspector General. Immigration and Customs Enforcement Management Controls Over Detainee Telephone Services
Department of Homeland Security Office of Inspector General Immigration and Customs Enforcement Management Controls Over Detainee Telephone Services OIG-10-36 January 2010 Office of Inspector General U.S.
Travel and Fleet Charge Card Agency Program Coordinator Service Delivery Guide
NASA SHARED SERVICES CENTER Travel and Fleet Charge Card Agency Program Coordinator Service Delivery Guide Revision: Basic June 4, 2007 Approved by /s/ Kenneth L. Newton (for) Joyce M. Short Deputy Director
Audit of Veterans Health Administration Blood Bank Modernization Project
Department of Veterans Affairs Office of Inspector General Audit of Veterans Health Administration Blood Bank Modernization Project Report No. 06-03424-70 February 8, 2008 VA Office of Inspector General
Office of Inspector General Audit Report Inventory of Field Spare Parts Federal Aviation Administration Report Number: FE-1998-209 Date Issued: September 29, 1998 U.S. Department of Transportation Office
INSPECTOR GENERAL UNITED STATES POSTAL SERVICE
OFFICE OF INSPECTOR GENERAL UNITED STATES POSTAL SERVICE Trends and Systemic Issues in Defense Contract Audit Agency Audit Work for Fiscal Years 2009-2012 Management Advisory Report Report Number March
GAO ANTI-DRUG MEDIA CAMPAIGN. Aspects of Advertising Contract Mismanaged by the Government; Contractor Improperly Charged Some Costs.
GAO For Release on Delivery Expected at 10 a.m. EDT Wednesday August, 1, 2001 United States General Accounting Office Testimony Before the Subcommittee on Criminal Justice, Drug Policy and Human Resources
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Taxpayer Data Used at Contractor Facilities May Be at Risk for Unauthorized Access or Disclosure May 18, 2010 Reference Number: 2010-20-051 This report
INSTRUCTION NUMBER 7640.02 August 22, 2008
Department of Defense INSTRUCTION NUMBER 7640.02 August 22, 2008 IG DoD SUBJECT: Policy for Follow-up on Contract Audit Reports References: See Enclosure 1 1. PURPOSE. This Instruction: a. Reissues DoD
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Continued Refinement of the Return Review Program Identity Theft Detection Models Is Needed December 11, 2015 Reference Number: 2016-40-008 This report
AUDIT REPORT. Bonneville Power Administration s Real Property Services
U.S. Department of Energy Office of Inspector General Office of Audits and Inspections AUDIT REPORT Bonneville Power Administration s Real Property Services OAI-M-16-04 January 2016 Department of Energy
Results of Technical Network Vulnerability Assessment: EPA s Region 1
U.S. ENVIRONMENTAL PROTECTION AGENCY OFFICE OF INSPECTOR GENERAL Results of Technical Network Vulnerability Assessment: EPA s Region 1 Report No. 12-P-0518 June 5, 2012 Scan this mobile code to learn more
Fair Labor Standards Act Decision Under section 4(f) of title 29, United States Code
Fair Labor Standards Act Decision Under section 4(f) of title 29, United States Code Claimant: Agency classification: Organization: Claim: OPM decision: OPM decision number: [claimant s name] Senior Program
OFFICE OF AUDIT REGION 6 FORT WORTH, TX. Eustis Mortgage Corporation New Orleans, LA. HUD Federal Housing Administration Direct Endorsement Lender
OFFICE OF AUDIT REGION 6 FORT WORTH, TX Eustis Mortgage Corporation New Orleans, LA HUD Federal Housing Administration Direct Endorsement Lender 2013-FW-1002 MARCH 21, 2013 Issue Date: March 21, 2013 Audit
January 9, 2009 MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND ESTABLISHMENTS, CHIEF FINANCIAL OFFICERS, AND INSPECTORS GENERAL
EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 DEPUTY DIRECTOR FOR MANAGEMENT M-09-06 January 9, 2009 MEMORANDUM FOR THE HEADS OF EXECUTIVE DEPARTMENTS AND ESTABLISHMENTS,
THE FRAUD PREVENTION SYSTEM IDENTIFIED MILLIONS IN MEDICARE SAVINGS, BUT THE DEPARTMENT COULD STRENGTHEN SAVINGS DATA
Department of Health and Human Services OFFICE OF INSPECTOR GENERAL THE FRAUD PREVENTION SYSTEM IDENTIFIED MILLIONS IN MEDICARE SAVINGS, BUT THE DEPARTMENT COULD STRENGTHEN SAVINGS DATA BY IMPROVING ITS
Audit Report OIG-11-030 SAFETY AND SOUNDNESS: Failed Bank Review of Home National Bank November 16, 2010 Office of Inspector General Department of the Treasury D E P A R T M E N T O F T H E T R E A S
FHFA Oversight of Fannie Mae s Reimbursement Process for Pre-Foreclosure Property Inspections
Federal Housing Finance Agency Office of Inspector General FHFA Oversight of Fannie Mae s Reimbursement Process for Pre-Foreclosure Property Inspections Audit Report AUD-2014-005 January 15, 2014 January
U.S. DEPARTMENT OF COMMERCE Office of Inspector General United States Patent and Trademark Office FY 2009 FISMA Assessment of the Patent Cooperation Treaty Search Recordation System (PTOC-018-00) Final
The FDIC s Response to Bank Secrecy Act and Anti-Money Laundering Concerns Identified at FDIC-Supervised Institutions
Office of Audits and Evaluations Report No. AUD-14-009 The FDIC s Response to Bank Secrecy Act and Anti-Money Laundering Concerns Identified at FDIC-Supervised Institutions August 2014 Executive Summary
FEDERAL ELECTION COMMISSION OFFICE OF INSPECTOR GENERAL
FEDERAL ELECTION COMMISSION OFFICE OF INSPECTOR GENERAL FINAL REPORT Review of Outstanding Recommendations as of June 2013 August 2013 ASSIGNMENT No. OIG -13-03 Report Overview As required by the Inspector
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Management Oversight of the Small Business/Self-Employed Division s Fuel Compliance Fleet Card Program Should Be Strengthened September 27, 2011 Reference
Evaluation of Defense Contract Management Agency Actions on Reported DoD Contractor Business System Deficiencies
Inspector General U.S. Department of Defense Report No. DODIG-2016-001 OCTOBER 1, 2015 Evaluation of Defense Contract Management Agency Actions on Reported DoD Contractor Business System Deficiencies INTEGRITY
Audit Report OIG-12-055 SAFETY AND SOUNDNESS: In-Depth Review of the First National Bank of Davis, Davis, Oklahoma June 7, 2012 Office of Inspector General DEPARTMENT OF THE TREASURY Contents Audit Report
SOCIAL SECURITY. July 19, 2004
SOCIAL SECURITY July 19, 2004 The Honorable E. Clay Shaw, Jr. Chairman, Subcommittee on Social Security Committee on Ways and Means House of Representatives Washington, D.C. 20515 Dear Mr. Shaw: Thank
UNITED STATES DEPARTMENT OF EDUCATION OFFICE OF INSPECTOR GENERAL Evaluation and Inspection Services Memorandum May 5, 2009 TO: FROM: SUBJECT: James Manning Acting Chief Operating Officer Federal Student
Department of Homeland Security Office of Inspector General. Federal Protective Service Contract Guard Procurement and Oversight Process
Department of Homeland Security Office of Inspector General Federal Protective Service Contract Guard Procurement and Oversight Process OIG-09-51 April 2009 Office of Inspector General U.S. Department
AUDIT REPORT. The Department of Energy's Improper Payment Reporting in the Fiscal Year 2014 Agency Financial Report
U.S. Department of Energy Office of Inspector General Office of Audits and Inspections AUDIT REPORT The Department of Energy's Improper Payment Reporting in the Fiscal Year 2014 Agency Financial Report
The purpose of Mohawk College s Purchasing Card Policy ( policy ) is to:
Policy Number: CS-1002-2009 Policy Title: Purchasing Card Policy Policy Owner: Chief Financial Officer Effective Date: December 2, 2009 Revision Date: April 17, 2013 1. PURPOSE The purpose of Mohawk College
NASA s Award Closeout Process
National Aeronautics and Space Administration OFFICE OF INSPECTOR GENERAL NASA s Award Closeout Process OFFICE OF AUDITS IG-14-014 (A-13-005-00) AUDIT REPORT FEBRUARY 12, 2014 Final report released by:


text:
Welcome to Part 1 of our Golf Launch Monitor Guide. In this post we will look at what golf launch monitors are and what they do.
Launch monitors have been a part of the golf industry for well over two decades. As the technology has become more advanced and user-friendly, they have soared in popularity, especially within the commercial side of the industry for club-fitting and coaching. In the more recent past, launch monitors have become increasingly popular with consumers looking to improve their golf at home or at the driving range.
Today, there are a variety of launch monitors available that provide data and measure golf performance in different ways. But, in general, they are all trying to provide crucial feedback about the flight of the golf ball and the delivery of the golf club. For coaching, fitting, professional tours and for home users of all abilities, launch monitors are proving to be a vital asset to fully understand each aspect of a golfer's game.
Putting with the GC3 launch monitor.
What is a launch monitor?
A golf launch monitor is a piece of technology designed to measure the golf ball and in some cases the golf club, as accurately as possible.
The early launch monitors were used almost exclusively by manufacturers for the development of golf clubs, focusing heavily on the driver. The goal was simply to create the best combination of speed, launch angle and spin to generate distance.
As the golf club manufacturing and fitting process became more sophisticated, launch monitors started to grow in popularity among PGA professionals who recognised the advantages of monitoring their swings. Golf retailers even began using them to provide consumers with the correct golf clubs for their individual requirements.
The next stage for launch monitors was to provide reliable golf club and club face feedback. This information provides coaches with an incredible tool to give players a complete analysis of their swing, and an understanding of why the ball flies a certain way. The introduction of launch monitors for golf coaching has been proven to increase the rate and longevity of a player's improvements.
The continued development of launch monitor software allowed golf coaches to begin teaching lessons indoors in golf simulators. Offering indoor practice, coaching and club-fitting completely revolutionises the ability of a golf business to trade all year round without losing revenue in the winter months.
Now, with many years of experience and advancement, launch monitors have become an integral part of almost every aspect of the industry, including fitting, coaching, gap testing, short game, putting, practice, and benchmarking.
Golf simulator lesson with GCQuad launch monitor
What is the goal of a launch monitor?
There are a variety of different launch monitors available today that are attempting to measure the golf ball in some way, with a select few also measuring the golf club.
The primary goal of a launch monitor is to provide crucial feedback about the ball launch conditions immediately after impact, and the ball flight created from those launch conditions.
The launch conditions can be thought of as how the ball is moving immediately after impact. Those launch conditions are: speed, spin (back and side), horizontal launch angle and vertical launch angle.
GC3 and GCQuad on a golf course
To fully appreciate the job of a launch monitor, it's important to understand that the value of the launch conditions are at their highest immediately after impact. As soon as the ball has left the club face, all the launch conditions are continually reducing or slowing. Immediately after impact, the launch conditions are almost entirely unaffected by any external / downrange factors; they are also the only factors of the ball flight that the golfer and golf club are directly, and solely, responsible for.
It is crucial for the launch monitor to be able to measure those data points as soon after impact as possible. Arguably, accurately knowing the launch conditions is more valuable to the golfer than just knowing how far the ball has gone. This is because the golfer has sole control over the launch conditions, whereas external conditions, such as wind, could impact ball distance. These should also be the data points that a coach or fitter focuses on, as they are what the golfer and golf club can actually control.
If the launch conditions are measured immediately after impact, and assuming there are no additional downrange conditions present (i.e. wind / rain / change in elevation) then the flight and landing point of the golf ball can be determined. The better a launch monitor can measure launch conditions, the more accurately it will be able to predict the resultant ball flight and carry distance.
In addition to the golf ball, the more advanced launch monitors are also able to measure golf club data. The data provided depends on the launch monitor and the way it measures, but the majority will provide data such as club speed, club path, angle of attack and face angle. A crucial component of club data is knowing the impact location of the ball on the club face, as that has huge implications on the ball flight.
To find out more about Foresight Sports' range of launch monitors, click here.
Read the next article in our Golf Launch Monitor Guide to learn about the data produced by launch monitors.
You are also welcome to explore our PEAK online education platform. The training will help you understand how to read and interpret launch monitor data and let you hone in on target areas to improve your golf.
Book A Free Technology Consultation
Whether you're just starting to look into the world of golf technology, or you're ready to discuss detailed plans for your dream simulator, we're on hand to help.
We Can Cover In Your Free Consultation…
Launch monitor technologies
Simulator styles, structures and sizing
Packages, pricing and finance
Specific indoor golf set-ups
Maximising your investment
Any other questions…
Book Your Free Technology Consultation Now
Launch monitors – Applications
Book your technology consultation
During this no-obligation call, our experts will discuss your specific situation and how we can help you achieve your dream set-up in the shortest time possible.
Booking type* Phone consultation Virtual consultation In-person consultation in our showroom In-person consultation at your location
What would you like to discuss


text:
<form ng-submit="submitProcess(process)">

{{action}} Process

          Name

          <input autofocus class="w100" ng-model="process.name"
            placeholder="e.g. demotions" />

          Description

          <textarea class="w100" rows="2" ng-model="process.description"
            placeholder="Basic description of the process"></textarea>

          Input path

          <input class="w100" ng-model="process.inputPath" size="60"
            placeholder="e.g. NCI_2016_10E/insert" />

          Feedback Email

          <input class="w100" ng-model="process.feedbackEmail" size="60"
            placeholder="e.g. user@example.com" />

          Terminology

          <input placeholder="Enter terminology"
            ng-change="setTerminology(process.terminology)" type="text"
            ng-model="process.terminology" list="project-terminologies">
          <datalist id="project-terminologies">
            <option
              ng-repeat="terminology in lists.terminologies | filter:{current:true} | orderBy:'terminology'">{{terminology.terminology}}</option>
          </datalist>
          Clear

          Version

          <input placeholder="Enter version"
            ng-blur="setVersion(process.version)" type="text"
            ng-model="process.version">

        {{message}}

    <button class="btn btn-primary" ng-bind="action=='Add' ? 'Add' : 'Save'"></button>
    Cancel

</form>

redpajama_set_name: RedPajamaGithub