Last Monday I went through one of the worst experiences I've ever had while traveling. In fact, I would say this ranks as the worst. Grab a cup of coffee or hot tea because this story is a bit long. I hope it saves someone from experiencing what I went through a few days ago on a long trip back home.
I've had car insurance and roadside assistance with the same company for over 35 years. My insurance company has always been the highest ranked company, year after year. The only catch is you must have a connection to the military to become a member.
They offer roadside service to their members for a super reasonable cost. It's a no brainer to add it to your policy because the cost is nominal, just a few dollars a year.
Having been a member for the past 35+ years, I've had occasion to use their roadside service a few times. One time I had a flat tire, pulled over into a parking lot and they sent someone out who changed it. Their roadside service has jumped off my car inside my garage when I've been stranded with a dead battery. Once, when I was returning home after a trip down south, my car began making a very loud noise. I pulled off the interstate into a service station in downtown Atlanta and they towed my vehicle to a nearby repair shop.
So, all these years I've been laboring under the impression that I had reliable roadside service. It's the same roadside service I purchased for my son when he was a teenager in highschool, and then later in college. I felt safe and secure knowing if we were ever stranded some place, we could call our roadside service and they would come to our rescue. I was so wrong!
After spending the Christmas holidays with my son, dil and grandson, I hopped in the car to make the long, 9-hour trek back home to Georgia. I started the trip out in a misty, yucky rain but eventually the sun came out and it was looking like a pretty nice day. Unfortunately, the good weather lasted for just a couple of hours and the rain returned.
When I was still around 2 hours from home, a fierce storm began to rage. It was raining buckets, the kind of rain that makes it difficult to see the road. It was raining so hard and the water was so deep on the interstate, I decided to get off at the next exit and give it some time to pass or at least decrease in intensity. I could see a sign for a Cracker Barrel ahead so I thought it would be fun to walk around inside their store while I waited out the worse part of the storm.
I got off the interstate, turned right and in a few more yards made a right onto what appeared to be a road leading to the Cracker Barrel. The road ran alongside a Mobile station. Just as I passed the side of the Mobile station seen in the photo below, I found the wheels of my car were stuck and spinning. I stopped and tried to back up, but the car wouldn't budge. I tried putting it in reverse and then forward again a few more times. Each time the wheels just spun. I gave up at that point, hoping to prevent digging my tires in any deeper.
As I glanced around I noticed another car stuck a few feet ahead and to the right of my car. The driver had gotten out of his car and was standing nearby with an umbrella. I opened the door and reluctantly got out, immediately finding myself in deep water. The water/mud was over my ankles and flowed swiftly into my short boots. I didn't have a coat on, it was somewhere in the backseat of the car. Within seconds I was completely soaked in the heavy rains.
I trudged through the ankle deep water and up onto the soggy grass nearby. I had an umbrella somewhere in the back of my car but it was buried underneath suitcases and gifts. Even if I had been able to reach it, it would haven't helped very much because the winds and rain were insane.
The man with the umbrella walked swiftly over and started exclaiming loudly about our situation. He had a good sense of humor about it all and said, "I'm just a city boy and I don't know anything about getting out of this," pointing to his car and the large mud puddle we found ourselves in. I asked him if he had been headed to the Cracker Barrel, too. He nodded his head vigorously saying, "Yes, yes!" He was practically shouting because the wind and rain were so loud. I felt a little better knowing he had thought this was the road to the restaurant, too.
I could see his car moving back and forth, back and forth. He told me that a friend was inside trying to get his car out for him, and that he was more used to dealing with situations like this. We talked a few more minutes about how the pavement had appeared to be an actual road in the rain and not just a parking lot/grassy area. We were both amazed to find our cars stuck. I was shivering and miserable so I yelled out to my umbrella companion that I was going to call my roadside service from inside the restaurant and wished him well.
I headed out through the wide parking lot toward the well-lit Cracker Barrel. Soaking wet and still shivering inside Cracker Barrel, I called my roadside service. A recording answered and I was placed in a queue. Periodically a voice would come on and tell me that I was being placed on hold and that this would be last message I would hear until someone picked up. Oddly, every few minutes it would play that same message again. And again. And again.
After a long while, I asked the CB hostess if I could be seated. I ordered a cup of hot tea. I was hoping it would help warm me up a little. As I sat at a small table awaiting my tea, I looked down and jotted down the time and how long I had been on hold onto an envelope that was inside my purse. I wanted to remember it because it was so excessive. It was 7:08 PM and at that point I had been on hold for 29.35 minutes, almost a half an hour.
My hot tea arrived and it was too hot to drink, so I sipped a bit here and there as I waited on hold. I kept wondering how I would have felt if I had broken down on the interstate in the dark between exits. What would it have been like sitting on the side of the road for over a half hour, on hold in the dark? What if my phone had not had enough battery power left to be on hold for 30+ minutes? What was going on???
After another 10-15 minutes a person finally answered. I told him the situation and he said I would need to talk to someone else. After another wait, someone else answered and I explained my situation all over again. For a while their entire focus in the conversation was how far away from the road I was. I told them I wasn't sure how to measure the distance but that I was right beside the mobile station that's on the road, so just a few feet in. She continued to insist that I give her the measurement of how far I was inside the parking lot. I asked to speak to a manager.
After waiting about 5-10 minutes, another person picked up. I explained the situation again for the third time and was told they couldn't help me since I was in a parking lot and not on the road. I told her that didn't make any sense because they had changed a tire in a parking lot before and had jumped off my car when it was inside my garage.
At that point, she dropped that excuse and said they wouldn't be coming out because I wasn't covered for "recovery." I asked what recovery was, it conjured up images of a car off a steep cliff or embankment or perhaps in a lake. I told her my car wasn't off in a ditch or steep embankment. Actually, I think my exact words were, "I haven't driven off a cliff into the Grand Canyon, I'm just stuck in a very large mud puddle beside a Mobile station. She never explained what recovery meant but just kept saying I wasn't covered for recovery and they weren't coming out.
To say I was livid is an understatement. This company I had placed so much faith in for so many years and have always used for my homeowners insurance, car insurance, as well as my savings/investments, had just left me stranded two hours from home, alone in the dark and the rain.
I hung up and stood there in the soggy grass and drizzly rain and just stared at my car in the dark. I find myself tearing up as I type this now, so many emotions coming back to me as I relive it all again. I know the water doesn't look that deep in the picture, but it was just above my ankles when I got out in the pouring rain. I think some had drained off into the surrounding grass after it quit raining and during all the time I was on hold.
I noticed the man with the umbrella was gone, and so was his car. His stuck-car-savvy friend must have finally been able to get it out of the muck. But now there was another stuck car in front of me, a blue van. I hadn't seen it before. Had it gotten stuck while I was inside the Cracker Barrel or had it been there all along but just hidden from my view by the umbrella man's car?
I could see a man sitting in the driver's seat of the van and I could see at least one child inside…a young one that was sitting in a car seat. The man's shoulders were slumped and he looked worried as he talked on the phone. I knew just how he felt, only I couldn't imagine having a young child in the car while trying to cope with all this.
I was too mad that night to cry, I was pretty much running on anger and disbelief as I slogged back through the water and mud to my car and climbed in. As I sat there staring at the blue van in front of me, I thought again about the umbrella guy who was now gone. I could still see his friend rocking his car back and forth, back and forth as he put the car in forward, then reverse, forward and then reverse. He had been a lot further into the mud than I was and his friend had gotten him out. With nothing to lose, I decided to try the backwards/forwards trick.
I cranked up my car and slowly tried to back out. The tires spun. I quickly put it into drive and the tires still spun. Pausing only a second or two, I put it right back into reverse again, and forward again, then reverse again.
I don't know how but miraculously the car began moving backward in a nice, steady roll on that last reverse. Keeping the gas pedal pressed in a steady manner, my car rolled out of the mud puddle. I was relieved and surprised when this back and forth trick actually worked.
Yesterday morning I drove over to the office of the American Automobile Association, better known as AAA or Triple A. I purchased their "AAA Plus" roadside assistance plan. They were so nice and told me about all the other services they offer including insurance, travel planning and banking. Before I left, they encouraged me to take any maps I might need or some of their thick travel guide books. I picked out a few guide books including one for south FL. I'd love to go back to Key West one day.
For just $100 a year, I hope I will never have to worry about being stranded and abandoned alone on the road in the dark again. Their Classic membership is $66 a year. I almost went with that but the towing was only for 5 miles where the Plus plan is up to 100 miles for a few dollars more.
Anyone else have AAA for roadside assistance? Ever had to use it? Please tell me they won't leave you in the mud. As long as they've been around, it gives me hope they will be there if or when I ever need them.
I hope your holiday travels went a lot more smoothly this year!
What an awful experience! I've had AAA for years and have always had good service. That's a smart trick to know to get out of mud or snow. My grandfather taught it to me when I first started to drive and I've put it to good use more than a few times.
Oh, Susan. How awful, frightening, and frustrating that was. I think you ran into an awful storm driving back from there this year as well. Please consider plane/train alternative in the future.
I had AAA for years, but then when I needed them, they abandoned me too. I immediately dropped them. Hope other followers have better stories.
I was sorry to read about your frustrating experience.
We too changed to AAA last year.
I have had AAA for over 50 years…I tagged on to my parents' policy when I first began driving and have had it ever since. You won't be disappointed. They are in every state.
Guessing your issue was with USAA? We've been members since 1960 when my husband was in the Air Force. Have you called them and related your experience? Wow, what an awful thing you had to deal with. I'd be interested in their response.
So so glad you kept at it. I, like you, am shocked. We have always had great service from them but really upset that they won't insure our home in Florida. We went with AAA and so far so good! They even have a free credit monitoring service! Still have a few policies with USAA, they just deposited over $400 in our checking account, part of their profit share!
Love to hear the results you get. And I love your blog!
Yes, it was USAA…never been so disappointed in them in my life. Yes, I have talked with them and they are supposedly educating the employee who didn't send help that night. They used to be a good insurance company but I know someone who works for them and he told me they are not the company that they once were. He said that's why they now advertise on TV and have started accepting non-military because they are being hurt by all the competition in the insurance business.
I love AAA! Have used them for many things and they have always showed. They always ask if I am in a safe place. It may take some time if I am in my garage vs on a highway somewhere.
came quickly when I did. And I liked that they phoned me while I was waiting to make sure I was OK and to reassure me that help was on the way.
(or in front depending on which way you want to go). They help give traction and will usually do the trick. If it's icy outside, I keep a bag of kitty litter in the car … that does the same thing.
We have always had AAA and they have always been there for us! From locking my keys in the car while shopping at IKEA to changing a tire.
Goodness! Now I just read on line the other day, to take your car mats and place them as close as you can to your tires and this should be enough to get your wheel on them to get you loose. I have never given this a thought,but now with what you went through, I will never forget to do this. Hope this helps everyone, and me if I need to get out of being stuck.
We love AAA. Had it for 35 years and always received great service…even when I left the car running with the keys locked inside! I hope you wrote a letter to the president of your other insurance company.
is what I have been told…never needed to try that one…and pray I won't!
We have waited 2 plus hours for AAA. The last time they never showed up. We bought cars that have their own roadside assistance but thank goodness we haven't needed them so far.
I used to have AAA but they left me abandoned too. I will never have them again! Sorry to have to tell you that. I could empathize with your situation that night. How frustrating and scary!
Hello! I am so sorry about all you went through! I have had AAA for 23 years and I am very happy with them. We have used them for travel (both just maps and for vacation). I have had to use them a few times for a dead battery and they have always been professional. I made sure that my son was covered when he went to college, as he was going to be four hours away. I hope that you will never need them, but if you do, I wish you all the luck I have had with them.
AAA has bailed me out many times through the years. I now have the AAA app on my iPhone and they were able to track my location from my phone when I had a flat tire. They sent me text messages keeping me updated on how long it would be before they arrived. Those text messages were very comforting as I sat waiting in a unfamiliar town. I'd never be without it!
Susan your ordeal sounds like a nightmare! As a woman who has travelled quite a bit on my own I know how these things affect us. To give you some comfort I can say with all honesty I would never be without AAA. I have their top plan in place and have been covered for many years. Never, ever have I been let down, abandoned or so much as slightly frustrated with them. In my opinion they are AAA in their rating for service and customer relations. What you have done in switching and choosing them will give you many years of peace and assurance that someone cares and will be there. I hope they never prove me wrong. Glad all is well with you and hopefully you will soon forget the nightmare.
Hi Susan, I am sorry to hear of your experience. I worked for an insurance company for 34 years….my suggestion to you is to share your experience with the Department of Insurance in Georgia. The insurance company will have a certain amount of time to investigate what happened and report back to the Commission and you. A manager or supervisor may listen to your call while they are investigating. Insurance companies are so competitive …..their exceptional customer service is sometimes all that holds their customers and keeps them from shopping. Love your site!
Sorry to hear about your experience, Susan. That was just awful. I have AAA. I have had pretty good results with them. Sometimes it takes them a little longer than I like to arrive, but they do show up.
I'm so glad you made it home safely. You are very important to many of us! You will love AAA Plus. A few summers ago, the radiator blew out on my SUV on the way to our house in Lake Tahoe. They towed the car 65 miles thru the mountains so it could be fixed close to our place. The driver was friendly and unfazed by the trek. And…I paid no extra fees! I LOVE those guys!
I have been insured by USAA since 1977 but have never relied on them for emergency service. I think overall they are an excellent insurance company, but clearly roadside service isn't their strong suit. Hubby and I have used AAA for close to 25 years now and have been very satisfied with their service.
Sorry about your bad experience! How scary, being stranded, a woman traveling alone caught in a bad storm. Thank God you are okay. Blessings to you.
So sorry such a lousy company left you stranded! I have had AAA for 30 years. If they're not busy or you are not too far out of town they are usually prompt. They have rescued me many times. But they have also never showed up when I really needed them. Since they are the only game in town, I stay with them.
I have had AAA for years and they have always responded to my calls. A few times, during holiday seasons, I did have a wait of 2+ hours. But they did come and fixed the problem both times.
So sorry you had such a horrible experience. I worked for AAA for 15 years and I wouldn't be without it. When I got my license my father made me join under his membership, glad I did and I've been a member for over 50 years. Glad you joined Susan, you won't regret it!
I have AAA , have used it a couple of times. Once for a flat tire and once for a tow. They were very quick to respond and even called me back to make sure everything was okay.
My parents put me on their AAA when I was 16. Decades later I am still with AAA. I live in New England and travel by car frequently. I have the better service that offers 100 mile tows.
The only problem I have ever encountered was in a different state than I live. Each area has their own "local" car club. When calling the 800 number for service you must go through your local club. The local club will call the closest club who then calls the tow company.
The only time I had a long wait was in Connecticut in a rural town. I had to repeatedly call and bug MY club to get a tow truck. They sent one from Massachusetts!
I have had AAA for over 30 yrs. I locked my keys in the car at a patient's home. It took more than three hours for them to send someone. He didn't have the correct tools and it took him 30 minutes to unlock my car. I called AAA and they apologized and didn't charge me for the visit but over 3 hrs. in a patient's home wasn't what I planned. Thankfully the patient's husband was helpful in providing a flash light and use of his phone as mine was in the car.Other times they have come but it always takes at least an hour for them to arrive!
I have had AAA for at least 45 years and they have never let me down. Once a guy recommended a gas station for car servicing; saying it was an honest, good shop. I have now used their services for over 10 years, as his advice proved true.
Wow what an ordeal. I used to be with AAA and only used them once for a broken windshield. I never bought the upgraded package for the towing but I guess it's a good thing to have. It sounds like you had a bunch of really lame people that were handling you that evening. I'm glad you rocked the car out of that situation- it's a valuable thing to know. We use the rocking method for snow up here. I guess you won't be forgetting this anytime too soon!
I've had both good and bad experiences with AAA. It all depends on who is on the other end of the phone. Cross your fingers that you may not need them, but if you do that they will respond.
Glad to hear you arrived home safely.
So sorry to read about your awful experience. I have had AAA for over 40 years now. One time, a driver in back of me told me I had a flat tire. I pulled off the road into a closed store's parking lot. I called my AAA and the woman who answered was so nice. It was getting on to dark, which can come very fast in the winter in Maine, and she told me to put up the hood and stay in the car. She told me to lock the doors and she would call me back. She did call back and within minutes a tow truck drove up and the man changed the tire very efficiently. I said I couldn't believe how fast he was there. He said the AAA woman told him I needed help right then. He said he was starting to help someone across town who had a truck and he told that man he'd be right back. I was so impressed with AAA and that woman not wanting to leave me on the side of the road in the dark in not the best part of town. I will be forever grateful. I have also bought AAA as part of a Christmas gift to my niece and nephew for years. It's a nice gift. I wish you well with AAA and I hope you never need to use it. Wishing you a joyful, healthy 2016!
We use that technique when stuck in snow! Kitty litter under the wheels help too! :). Glad you are ok. We use Geico and their roadside assistance. My friend has AAA and after waiting 4 hours for them, we went over and jumped her battery.
Hi Susan, sorry to hear you went through such an experience. I would have been crying all the way. I have been a member of AAA since I was a teenager, basically for 35 years and I have used them many times for roadside assistance. I have always been impressed with what they offer and have never had a complaint when I've needed roadside assistance. I will never be without it. Happy New Year!!
I have had AAA for almost 30 years,and have been very happy with them! Keep in mind that they ( and any other roadside service) are only as good as the local people they contract with, and that response time varies wildly, for various reasons. I guess when USAA says roadSIDE they mean it literally!
I am sure that you will be happy with AAA.
Susan, have been in a similar situation to yours, and yes, that anger was a powerful and necessary "fuel" on which to run while you solved that issue. I do want those readers of yours who are involved in an equine pursuit (hobby or otherwise) to know about U.S. Rider, a service I cannot live without. For women who travel alone, hauling horses, any kind of vehicle or trailer problem becomes exponentially worse very quickly. More moving parts–both mechanical and otherwise! U.S. Rider has come to the aid of many friends–in every kind of emergency–with speed and class. Policyholder coverages are wide and deep. I remain surprised how many folks involved in equine recreational pursuits are unaware of this service about which I can offer only effusive recommendation. And they "stay with you," apprising you of estimated arrival, following up afterwards.
Beth, THANK YOU so much for this information! I didn't know this type of coverage existed. We own a horse farm so my daughter is frequently trailering horses somewhere. This past summer she made several trips (alone) between the Tampa, Florida area where we live, and Georgia, hauling horses to be in 2 different movies that were being filmed in Brunswick, GA and the Atlanta area. (On those trips, her dad and I worried about her from the moment she hit the road until the minute she and the horses arrived back safe and sound!) Even though we have AAA for our vehicles, they don't/won't cover or respond to any problems with the horse trailer. (It was the same way when my husband had a boat–AAA would not cover the boat trailer.) My husband tries to keep the horse trailer serviced and well-maintained (new tires etc.) but even so, there is always that possibility something will go wrong. Obviously, there is nothing more nerve-wracking than the thought of the horse trailer breaking down on the side of the road while hauling a load of horses! I'm definitely going to look into the U.S. Rider coverage!
That's awful, just awful, Susan! I feel so badly for you (and that man in the blue van!). I just got my car insurance bill yesterday and complained to my husband that I've had the same car, same policy for 10 yrs, no claims, and my bill has not dropped once in those 10 yrs – time to shop around, just like cable or cell phone service! And yes, I've also had AAA since my daughters were driving. With used cars for them I never knew when they might get stranded. My youngest went to college less than 100 miles away, and we got the plus plan. We have used it, with success, and I won't be without it, even now that the girls are out on their own. They (AAA) are good for booking travel, too! We bought our last set of luggage there also, lol.
What a harrowing experience! So glad you are okay. We have had AAA Plus for years. It's definitely worth the yearly membership. Recently our youngest daughter locked her keys in her car and a AAA serviceman used a handy little tool to unlock the door. The police in our city won't unlock doors. A locksmith would have cost a bundle.
Hello Susan, I too, am so sorry to hear of your experience. We have had AAA for many years and, while we haven't had to use them very many times, we've always been pleased with their service. They came when my husband was with my brother-in-law and locked his keys in his car. (they always say you are covered even if you are in someone else's car, and we were). The best thing was, we bought a membership for my son and his family for a gift when they were going to be traveling. My daughter-in-law was alone and traveling back from a nearby town when she had a flat tire. She called AAA and the first question was "are you in a safe place?" She told them she was on the side of the interstate and alone. They were there quickly and had her back on the road in no time. They were very concerned for her safety. I decided then that we would never be without AAA again. You will be pleased. Glad your experience turned out ok and you are safe.
This summer we ran out of gas while on our way to meet relatives for our annual camping trip. We were on a major freeway in Wisconsin just a few miles from an exit. Called AAA and they had no idea where we were. How could they not find Highway 94 in Wisconsin??? We told them we were just a few miles from Black River Falls. They kept asking what we could see from our car. Pretty much trees, other cars and a barn. They were going to send us someone from Waukesha. That city was hours away!!!! Thank goodness my daughter was just an hour behind us so she brought us gas. AAA totally failed us!!!
I had a similar experience last month with AAA. We have had AAA for 46 years. Used them when stranded in a parking garage, keys locked in car, towing (using our Plus card). I worked in Sacramento, CA for many years and was towed home from work (45+ miles). But, when I had a flat tire recently and could not tell them exactly where I was–they couldn't help me. And when I called the hot line I had to listen to garbage (twice) and when you are sitting alone, in a disabled car, in the dark, you don't want to be listening to recordings. I eventually was helped by a passer-by and my husband. Not driving that road any more. I also now have a portable power bank in case my phone runs out of battery. AND, if I had kept running on the rim I would have discovered I was about two minutes from the I-5. I told the operator I was leaving point A to get to point B and they couldn't find the county road I was on. From now on I am going to be very aware of where I travel and not go at night if at all possible! Another discovery is we have 17″ rims on our car and the tire cannot withstand hitting potholes. This has happened three out of four of my tires (Michelin no less). So sorry Susan was stranded in a storm and the dark. I still think AAA is good. Probably the contractor was lazy; but no excuse for leaving a woman stranded. Actually, Susan is a super woman since she figured how to take care of herself!!!
I have had AAA for over 40 years. Single women need AAA or a similar plan. I live in So. CA and have used AAA for a variety of reasons from totaling my car on the freeway to dead batteries. I would never be without them and I have my daughter on my policy. My friend with USAA insurance uses AAA also.
I felt sick reading your post! You poor girl! I think I would have cried right on the phone! I am glad you called back and I hope that chick who was extremely rude gets a huge wake up call and her walking papers, the karma boys is rolling toward her.
My parents had AAA and they were left stranded on 295 in Virginia for over 5 hours, because Triple A said they couldn't find them. A trucker stopped and helped them. Momma cancelled the policy the next day. This was 18 years ago. I hope you never have to use any one again.
Good thing you watched the other guy getting his car out!
Oh my goodness companies have us consumers where they want us at times, we pay,pay our bills on time and its all fine until we need their services!!
But Im so glad you are okay too !!
Yes up North here we know how to use the rocking back and forth because of the snow it must snow driving skills class 101 , hehe.
I am guessing I know who your insurance was with! I have an unfortunate story about my parents, and so I have never used them… AAA has helped me many times and I would always recommend them.
Oh Susan, what an experience you had! We have had AAA for many years and have been very pleased with their service.
Susan…I can't believe this horror! Thanks for sharing. Let us know what company this is. After all, facts are facts and the way this company treated you is their fact, their truth. You have many readers and women have power so use it my friend. p.s.: time for a thorough checkup for the next big trip. Good luck.
They are excellent when it comes to insurance but the roadside service has been disappointing, especially on this occasion when I needed them more than I ever have.
So sorry to hear about being stranded. I would have been petrified.
But we also have AAA. Yes, AAA has helped us several times in the past.
Locked car keys in car, flat tire, dead battery. Always with good results to get me or us up and going.
I will relate your experience with USAA to my husband.
By all means I would call or write a letter to USAA, stating just what you told us. No reason for that kind of customer service from them.
Send them the pictures also.
They need to know how you were treated and stranded to get yourself out.
Whew ! what a relief came over you when you became unstuck and back on the road.
As an old Irish saying May the road rise with you and the wind be at your back.
I'm a novice with only 10 years with AAA but they have been amazing at a very reasonable price. I have continued to purchase policies for each of my children, which I started when they turned 16. We've called multiple times over the years for a variety of issues and have always been treated with respect, concern for well being, and prompt service. I think you'll be very pleased with your decision, here's to best wishes for safe travels in 2016!
You should contact the insurance commissioner in yours state as another reader recommended. Nothing will get a company moving faster than a letter from the commissioner. The other recommendation is to find the name of the President/ceo of the company and call/write that person. I worked for a subsidiary of Nation Wide and when the insurance dept contacted us about a complaint or the President was contacted an immediate investigation was done. I was a paralegal in the legal dept so I am familiar with the process. I too am very sorry that you had such a terrible time. I live in Az and have AAA they have saved me – the only complaint I have is in the summer you do wait awhile the 112 heat does a number on cars! Be safe.
Thanks, Jo. I was thinking about that, I thought each state had a commissioner or someone like that but I wasn't sure.
Oh, he also said that if I had had to call a tow truck on my own, they would definitely reimbursed that expense. I was thinking this evening, I'm glad there was a Comfort Inn across the street because the way things were going, I may have needed it although I was so angry, I doubt I would have slept a wink that night.
My car insurance has towing for up to $75.00.. I wonder why you just couldn't of called your insurance company and said you needed a tow and then when they got you out of the mud just say thanks that's all the towing I needed and not of said anything about roadside assistants. Maybe that wouldn't of work.. I don't know for sure. Something to check on though.
I have had AAA for many years! I have the AAA Plus but only cost me $89 a year. I have never had a problem with them. In fact, one time I forgot to renew my membership and 2 weeks after it lapsed I called and they put me back on and had someone out to help me within a few minutes.
I would have collapsed int tears if I had been you!
I have been a member of AAA forever! My dad got for me when I was a teenager and left home. I am now a young 70!I have never been disappointed. We give it as a gift to our grown children(now) since they have become drivers. I never want to be without it. It doesn't matter where you are…they will come and help! When my daughter moved to Denver and I live in Akron, Ohio, she called one day shortly after she moved there, she didn't know anyone, two babies crying that her car stopped. She didn't know what to do. Thank goodness she had AAA as they came, helped her, towed her car to a service place they recommended and took her home to get her husbands car. Didn't cost her anything. All I told her is call the number on the back of the card and she would be safe. Whew! good to know! You will now be safe. I have a few other stories, but they were there! Enjoy the peace!
AAA has always been there for me. I've been a member for 37 years. The membership pays for itself with what I save in discounts for hotels and attractions. Whenever I get my car serviced or buy tires, I always ask if they offer a AAA discount. If they don't they sometimes offer me some other discount.
I have coverage for my new(er) car from the manufacturer and they were helpful several times I had to call on them. I had AAA for many years and cannot remember a time when they did not eventually help. No company can immediately respond to a multitude of calls during a storm, so I have learned to be patient. Depends on the area and the number of nearby garages. I have a trick with AAA — I do not sign up for the year unless and until I actually need a tow/gas/tire change, battery charge; then I just reactivate over the phone. It may cost a little more because I don't get the discount for renewing immediately, but it always is less than paying a garage directly for such service. Plus, I think AAA usually knows and contracts with the most reliable garages in the area.
I hate to burst you bubble, but I am, and have been a AAA member for many years, in two different states. I have had two, no make that three issues, which AAA has stood behind, and made right, as best they could. I don't guess that's too bad in 20+ years. Let me first say that when you need them, it's ALWAYS an hour wait, even to change a tire, or jump a battery, in your own driveway! Now that may be because I live in the Atlanta area and they get multiple calls and not enough service personnel to handle them all. That's my best guess. The three issues I had was first My husband had a flat tire on the interstate and the man that came out insisted on being paid $50 CASH before he changed the tire. My husband was smart enough to get a receipt and we called AAA as soon as he got home and they immediately sent us a refund check without question and said they would take care of the service person. The second issue I had was a wreck my son had and AAA could not get a wrecker to come get the car. After waiting hours (!!!!), the police got angry and said they couldn't sit there all day, so AAA told them to call whoever the knew WOULD come get the car and they would pay for it. And they did! It was over $400 to tow the car. And lastly, after locking my keys in my car, and waiting the hour for the serviceman to show up, he was crass and ugly to me. I called AAA and they apologized and again said they would take care of that service person. I understand that they contract with different independents, and they probably don't pay them a lot for a service call, BUT they accepted the AAA contract, so they should preform the service. Now, I have had many pleasant experiences with AAA service personnel, as well. My biggest complaint is that it takes at least an hour for one to respond to your need in Atlanta! Be forewarned!
Susan, I'm so sorry that this happened to you. So scary. In fact, I'm surprised that you stepped into the water and mud. I am a 35-yr Auto Club member- that's what we call it here in So Calif. I have my daughter and I on the Premiere plan here. She's 150 miles away from me. We've used roadside service for dead batteries, flat tires, and lockouts for car and home. And I've bought 3 cars through the Auto Club. I'm also a nearly 20 yr Club employee. I don't get good service because I'm an employee but because we're all committed to the cause of helping members. The longest I've waited for service was 45 min during the peak commute. I know members have waited longer times in extreme weather conditions. I hope you're never caught in a scary weather situation again. If there's anything else I can do to ease your mind, please let me know.
Been AAA members since we married 42 years ago because my husband has always traveled a lot and didn't want me stranded with car trouble. Used them countless times over the years. But lets face it….every service has limitations….like the last time we were stranded it was a holiday and NO garages were open for them to tow us to. So we had to spend the night at a nearby hotel, thankfully, and they towed us the next day. It's unfortunate that your service let you down Susan. My guess is that there maybe were so many accidents of a more horrible nature that they were just having to prioritize calls.
Susan, everyone who reads your blog knows you are practically fearless when it comes to lifting, lugging, nailing, drilling and tooling! I recall watching CNN that same weekend hearing warnings about the dangers of driving through standing water – so that particular USAA representative's nonchalance was unpardonable. For all she knew you could have been in far more trouble than you were describing. That being said, I can attest to sitting alone roadside in 97 degree weather for over two hours in Raleigh waiting for AAA. In their defense they have also bailed me out other times in a timely manner. Plus AAA travel agents are wonderful and very knowledgeable. Hedging your bets with both providers is probably a good safety net. Different areas contract with more or fewer towing services, and bad weather always stretches wait times. My worst/best story was getting a flat tire on a California freeway, hours from home, the day after Christmas, with my hungry 3 year old in the back seat. Literally minutes after pulling over the California Highway Patrol ( CHIP) pulled behind me like a miraculous guardian angel. He swiftly put my temporary tire on and wouldn't take a dime! I could never grumble about my tax bills after that.
Bravo to you for not accepting shoddy service and using your skills to put all roadside service providers on notice that women take their contracts seriously.
Susan, I'm sorry to hear you had such a stressful event. It frightens me to drive in rain and always concerns me to out on a highway with any issue. I'm glad it was resolved and you made it home safely. I would definitely contact your plan and file a complaint.
Thanks for the tip on how to get out of the mud. I would have thought it would just make it worse. Thankfully it worked!
It is heartening to read all your readers' comments. I am sorry you had to go through that evening. AAA is a good company and I usually just get the Classic plan. Now I am reconsidering the upgrade to get the extra benefits.
As a 46+ year member (via husband) of USAA I must say they are not the same company today as they once were. Today they are just like any other large company and this is not just in the roadside assistance area. Last week I was on the phone with them 4 days out of 7 because "I" kept getting emails from them saying they were confirming that I had updated my computer preferences which I hadn't! First day they said they were aware of erroneous emails. Second day had no idea what I was talking about. Third day (my particular favorite) rep wouldn't talk to me cause account is in my husband's name and he wasn't here to give permission for me to talk to her……. My reaction is not printable. When husband got home and gave permission for me to talk to them (annoyed the H— out of him) I was told to change my password and I'd be good to go. Did that. Two days later, another email "updating my preferences". Spent 1 hour with web support – FINALLY – trying to get it resolved. I was terrified that if someone had hacked my account and I didn't notify them, I'd be liable for whatever might have happened. Sorry to go on so long but my point is, in the old days this would have been resolved with one call. Unfortunately, USAA has become any other big company. In total honesty I also have to add that three years ago when we lost a daughter, one phone call was all it took to notify all departments so we didn't have to repeat details time after time. In that regard, USAA was superb.
What a nightmare, Denise, I'm glad they finally got to the bottom of it. I've noticed with so many companies, how the phone call goes and if an issue gets resolved quickly, often totally depends on who you get when you call. I just wanted to say that I very sorry I am about your daughter. ♥ I'm glad they stepped up in that case and you didn't have to go through repeated calls.
When you have an incident like this-you know its time to make a switch to another company! I have had AAA for many years and the peace of mind that someone will come-even if its a bit of a wait-is sooo worth it!! I have 3 grown-up daughters and get the coverage for them because I like to know that they have a reliable service to call if they have a problem!
We've been with AAA for years and years and years. They haven't failed us yet. But I will say this to those who have had bad experiences – they do use independent contractors. If those contractors are not as reliable as they package themselves to be when AAA hires them out, the situation needs to be reported. Thank you for sharing your dreadful experience with us. We've all learned from it. You are one resourceful lady!
I have had AAA for about 8 years. I had a flat tire on I-20. My sister was with me, she had AAA and called them. It took a little while for them to arrive, but they took care of my tire. As soon as I got home, I called AAA and signed up. I have been stranded three times and they have been great. The first time my alternator went out in Augusta. They asked if I was alone and tried to get someone out quickly. They took me to a repair place and the repair place drove me to get a rental car. The next time I was in Eufala, AL on my way home from the beach. The person who came out called and found someone to repair my car even though it was after 5:00 and every place was closed. He drove my sister- in- law and I to a restaurant so we could wait for the car. He came back 4 hours later when the car was ready and took us to pick up the car. I would highly recommend AAA to anyone. After this incident I bought a new car!
Susan I can feel your anger.try paying for car insurances for 21 years only to find when you get in a head on accident by an uninsured motorist and you seek medical attention because you have whiplash and a concussion only to find you have no medical coverage unless you hit someone.that's where anger now takes over and 21 years of paying for insurance only to find you have been duped all these years.
I've had AAA for probably 20+ years … fortunately it's been used primarily for dead batteries and flat tires; actually it's gotten more use for hotel discounts than it's gotten for roadside service! One thing that gives me peace of mind is that they always ask "are you in a safe place" (are you in your driveway or living room, or on the side of the highway) and will prioritize their calls based on that situation.
I don't know it they still offer this, but in the past they would waive a part of the membership fee for GIFT memberships (don't know if this was a nation-wide offer, or just my local Washington D.C.-area region). Every year I put 'AAA membership renewal' on my Christmas list, and someone in my family (usually my sister) purchases the renewal for me.
Oh Susan, that's what nightmares are made of……so sorry that happened to you……and so grateful you are okay!! Glad you got through to someone who matters, we'll see what becomes of this. I know I would have been scared out of my mind!!! And you continued driving soaking wet, you are so brave!!!
I live in snow country and am a single gal…….so I always have a 4 wheel drive vehicle, blankets and protein bars in the car, cat litter, and cheap extra car mats. The rocking procedure is a must to know!! I don't have AAA, but rely on my car insurance, have been towed a couple of times and they paid for it. I am on good terms with my garage guy and he has a towing service I use. Also, locked my keys in the car while the car was running and called the police. They came right away and were so very nice!! I never had a cell phone before but do now and it is always charged up!!!
My sister has AAA and loves them. Hope you get a nice apology letter!!
Susan, so sorry that happened to you. I was so afraid you were going to say something like the umbrella man tried to pull you into his car or something like that. At least there was one friendly face that terrible evening. You know, in that relatively short span of time you know of 3 vehicles getting stuck there. That probably happens EVERY time there is a heavy rain. I hope you'll call Mobile gas and report that issue as well (or the state Department of Transportation – not sure exactly where you were or who would be responsible for that bit of road) But I am sure that employees at Mobile have noticed this happening time and time again and it's a shame nobody has taken the time to DO something about it so people won't keep getting stranded there!
Nothing like your situation, but over the Christmas break we had an issue with one of our cars getting stuck in mud. It just kept raining and raining, so there was no chance for the ground to dry out. After a few days I finally called our insurance company, which has a roadside assistance plan and in the past has always been helpful. In fact, I've had so much confidence in them that I have never seen the need for AAA (which gets mixed reviews here, I see.) At any rate, THIS time it was terrible. Terrible! So much so that I finally told them not to bother that we would handle it ourselves. After reading about your issue, I have decided to call my agent and report my experience because it certainly wasn't good and even has me thinking of leaving the company after 25 years! Yes, the more we speak up, the better. Please do consider notifying someone of that fake 'road' so another hapless innocent doesn't meet the same fate you did.
And just to clarify, when you used the rocking method, you just barely moved the car each time? You didn't turn the wheels or anything like that? Because that is a very valuable piece of knowledge.
((( hugs ))) for having to deal with those poopyheads and the whole big rainy mess. So glad you got out.
I think it must happen all the time because when they finally answered the phone after the very long hold, I headed up to register to pay for my hot tea. While I was paying for my tea, I was trying to explain to the woman on the phone exactly where I was stuck. I had given her the exact address of the Mobile station but she was going on and on about the distance the car was from the road. The woman who was checking me out in the restaurant could hear me and without skipping a beat, SHE started describing where I was stuck, to try and help me explain. I gave her a doubletake wondering how she knew right where I was…because the Cracker Barrel faces back toward the interstate and was a good distance away from where I was stuck. I have a feeling this happens A LOT and folks are usually trying to get to the Cracker Barrel when it happens.
Sorry you went through a stuck car, too…especially at Christmas.
Yes, I didn't turn my tires, at least not intentionally. I just did the rocking back and forth thing. I think it builds up a small amount of momentum and that little extra momentum makes a big difference!
I'm not surprised to hear that. It's a shame the issue hasn't been fixed. I keep thinking of people in a particular jam, like you, a woman alone at night or like the man with the baby in the car. All so unnecessary.
Thanks for explaining about the rocking. That is good to know. Traditionally I have thought it would only dig me in further, so glad to hear it worked. Now, I know it will linger but I hope you can soon put that whole ordeal behind you and look ahead to the new year.
Interesting on several fronts..as a UK resident, we annually shop around for car/ breakdown insurance..this is the norm to get the best price. This process means one has to examine the small print carefully including what or isn't included. We are very familiar with tiered assistance for breakdown such as roadside assistance or recovery to home etc and other factors such as loan cars. Sorry to hear about your bad experience.
Whst a nightmare. So glad you finally got out of that predicament. IVe had AAA for years…it's the best roadside asst ever! They won't leave you stranded. And their road trip Trio Tics are so helpful.
So glad you were able to rescue yourself!
We've had AAA for many years. When they are good, they are very, very good. And when they are bad, they are just awful!
Several years ago, we decided to take our vintage convertible for a spin into D.C. for a 21st anniversary adventure. We ended up with more adventure than we'd imagined. Just as we approached the beltway in Northern Virginia, we had engine failure. My husband was able to coax the vehicle down an exit safely off the busy I-95 corridor. We called AAA, but they couldn't locate a tow truck. They told us to wait. And wait. Finally, after 3 hours, we were told that they were unable to send anyone. Keep in mind that we were not out in the wilderness; we were in the nation's capital! And this was a bright sunny day in June- not during a high volume blizzard or storm season! The helpful roadside "assistance" AAA offered was as follows: If we saw a tow truck, we should flag it down, pay out of pocket, then submit the receipt for reimbursement. In desperation, we called another roadside assistance service company and explained our situation. We bought a year's membership on the spot, and they rescued us 20 minutes later!
On a more positive note, we were grateful that AAA rescued our kids several times when they were traveling during their boarding school and college days. As long as you don't break down in Northern Virginia, AAA is just great!
Margaret, what is the other road side assistance company you used? I ask because I've never heard of any other than AAA. Thanks.
We have AAA and love them. I have used them twice and was very happy with them. Once on the way to the hospital to my very sick sister I asked DH to stop so we could look at something at a garden shop outside for a minute. I left my purse and he his wallet and keys in the ignition. Our dog stepped on the door lock. I asked to use their phone and explained the situation AAA were there in such a short time. The other time I place my purse in the trunk and shut it. Keys were in the trunk I'm in Maine shopping and my spare keys are at home in MA. Called AAA and by chance they were right near me. The man was so kind opening my trunk and even made me a spare key to my door. Love them.
What a horrendous ending to what I hope was a very enjoyable holiday with your family. Years ago my husband and I broke down on our way home and had to be towed to the nearest garage. To say the least we really got taken for a ride on the tow fees we were charged. After that we signed up with AAA and after a couple years increased to the 100 mile tow plan. I cannot tell you what reassurance that gave me as I used to travel from NY to PA to visit my mother (young daughter in tow).
A couple of years ago my sister and I had done a girls day in NYC (she lives in NJ and I in PA). We had taken her car into the city. When it came time to leave we pulled out of the garage and the car was making a strange noise and started acting up. Long story short, we were now stuck in NYC. Thinking we had to get a tow to a garage and have them fix her car then find a hotel for the night this was going to be a very costly trip. I called my husband to tell him I wouldn't be home until at least the following day. He very calmly told me to call AAA and have the car towed back to my sister's house. I just assumed that because I was not driving and it was not my car I wouldn't be covered. Nope, AAA was wonderful. They sent a tow truck, got us hooked up and drove us safely back to my sister's.
So fear not, you are in good hands weather you are a 100 miles from home, stuck in mud or a dead battery (or in the company of someone whose car breaks down) AAA will have your back. I'm happy you made it home safely.
Oh that was awful! I would have been scared and furious too.
I have AAA…not the "extra" cuz I don't travel, but they have come and changed a tire, towed a car, etc. They try to get there within 30 minutes, unless they are all out towing another car. Then it takes a little longer. If all you have is a flat and you have a spare….they can get there faster cuz they don't need a tow truck. I have had that happen. So make sure you tell then you don't need a tow.
I have to say, my OLD car insurance, Liberty Mutual had great roadside assistance. There is a cost for each tow, but they come FAST.My hubby's car broke down exactly 1 mile from home. The guy didn't charge him!
I now have that same car insurance that you do…the military one. I have to say they are GREAT when it comes to a car ACCIDENT. They give fair values, and FAST. I had my money in a week. TIP: keep all receipts for whatever you do to the car. I got MORE for the car because I had receipts for new tires, brakes, and battery. It was not a whole lot more, but it was more.
In case anybody has a Pep Boys in their state…if you join the rewards program you get a FREE flat fix every year. (unless it's an unrepairable tear on the side of the tire) So if you have AAA, and a spare, you can then take the flat tire to Pep Boys at no charge. In our house my husband and I both have the Pep Boys rewards….we had THREE flats within a few months on year. Yeah, really. LOL!
OMG! This is NOT good, to say the least. I had a similar experience, but on ice, where I got trapped at the bottom of a hill on a wrong turn dead-end road and, then, could not get back out. It was in the country, with no homes nearby, and I didn't have a cell phone back then. After several hours of trying and trying (rocking didn't work in this situation), I was getting very cold and scared, and afraid that if I walked miles to the nearest home that there might be some lunatic serial killer waiting (okay, I know, but that's how my mind works). Anyway, I finally worked the car VERY SLOWLY up that steep hill, slipping back more times than forward, but eventually made it out long after nightfall. It was a horrible experience, but it did teach me not to go out joy riding in the country in snow and ice!!!! I've always had AAA and, on the few occasions I've needed them, they have come out, but the wait was very long one particular time. I've never required their help when in the mountains, etc., whereby I was far from civilization, so I don't know if they would be helpful in that situation. Plus, I've found that cell phones are pretty useless in remote areas, so I now bring food, water, a sleeping bag for warmth if it's winter, and a slip mat that can be put under tires for traction, and keep my fingers crossed that I won't need to rely on any of them. Hope that's your (and my) only experience like that! Hugs!
Bobbi, that sounds absolutely terrifying. I think another good lesson from that situation is to always let someone know where you're going and when you expect to be back. Dealing with an icy hill, out in the middle of the country, by yourself, at night … it's the stuff of nightmares. So glad you were able to get out safely.
My goodness, I know how it feels to get stuck in the mud like that. It is not fun at all, I have also tried the rock back and forth trick too and it also worked for me. I have had triple A before and they are real nice, the tow truck drivers were also very sweet and normally would evaluate the situation before helping but I have never heard of them saying No your on your own! so I think you will be safe with their road assistance. hope the rest of your holiday was wonderful.
AAA has saved my bacon several times, not to say they're perfect either. There's nothing like being "stuck" with a broken down vehicle and wondering what to do or who to call. AAA works best in a metropolis area. Some of the reasons I got AAA- I was a night nurse and was afraid of being stranded, my children were notorious for locking up keys and getting flats. My daughter traveled to UT in Knoxville and thought she needed to know how to change a tire and I thought she needed to know how to call for help and not put herself in danger. I can certainly identify with your experience.
Knoxville is such a cool town.
I've had AAA for several years, they have changed flat tires for me more than once and towed my daughter's car when it broke down, plus took her to a safe place. I'm so sorry your roadside assistance people were so worthless!
I happened on your blog by accident and read your horror story. So glad that you were near a Cracker Barrel with a hot cup of tea, at least!
I've had AAA for years, have called them a few times and never been disappointed. The most impressive was 2 years ago in Chicago, in a snowstorm, the temperature was well below zero and my car wouldn't start. Fortunately it was in a hotel parking lot, but that morning there were many, many of other cars stranded in the snow and cold in much worse situations. The first thing the AAA dispatcher asked was, "Are you in a place of shelter?" They were getting hundreds of calls, and assigning priority based on the person's situation. I had to wait a few hours for them to come, and a few more hours while they towed my car away, fixed it and brought it back but I was in a warm hotel lobby with free coffee and a TV; I was glad to know they were taking care of people stranded on roadsides in cars that wouldn't start, with no heat, possibly with babies, maybe in dangerous locations. And, they didn't put me on hold at all. Well worth that $100!
That's a good story to hear, Susan.
We have the same plan as you and they have towed us at least 60 miles.
Always here within an hour, very helpful and courteous.
Have never had a complaint, thankfully!
So glad you're ok and were able to move your car and get home.
What a horrific experience! I also was afraid you were going to say umbrella man tried to grab you or something! One question I have is — did you speak to a manager or anyone at that Cracker Barrel about the misleading road? They should erect some kind of sign out there! It sounded like you are not the first or last person this has happened to!
No, but I was thinking that someone needs to do something about it. Not sure if it's part of the Mobile station's property or what. Maybe during the day and when it's not raining, it's fine. But it's definitely a hazard at night in a serious storm when visibility is not good. I do wonder how often that happens because the lady who rang up my tea in Cracker Barrel certainly knew about it.
Lena, your story reminds me of when we were young. We lived in Alaska and made several trips back and forth along the AlCan. Of course, this was in the late 70s and the road was not finished. There would be a stretch of pavement, then miles and miles of dirt road. Sometimes there was no road apparent. You could easily drive 100 miles without seeing another human being. I get the heebie jeebies thinking about that now. It's a good thing we were young and fearless (too stupid to be afraid.) Don't think I'd be making that trip today. At least, not without our 4 x 4 and fully charged cell phone. 😀 Thank God my husband is so strong. He had to literally lift the car out of the muck and mire a couple of times. Yikes. Never again.
I am so sorry that you had such a frightening, frustrating experience. I'm glad you were able to help yourself and get home safely. As to AAA, I've been a member for decades with mixed results. I would say the service is better now than it was 10 years ago, but because they rely on subcontractors, response time can vary by location.
Gracious Susan, what a time you had! We have AAA. They have been good. An option to the inconsiderate folks at USAA would have been to slog over to the gas station and ask the folks there for some help or call a two truck yourself. AAA and USAA call the local two trucks in the area and reimburse them the contracted rate. By the way dear one, how are your booties? How are you feeling? You drove, you got stuck, you conquered your obstacle, you shared a great tip in a fantastic story, you are safe, you are loved, you are a woman with the power to "take care"! Whew!
Triple A is great. We've had it forever, have the Plus as we go back and forth to Houston, 50 miles away, often. New Year's Day evening we'd been in Houston and were about halfway home when the alternator conked out. Good Samaritans got us off the road into a safe place, and the tow truck was there within 15 minutes. The extremely polite young man loaded the car on the back, dropped it off at our mechanic's and us at our front door. We've had nothing but good service from them for over 20 years.
Susan, I'm so sorry you experience this but I'm glad you were able to get out. I've had USAA for 35+ years but I've also had AAA Plus forever and gift it to my adults kids as well. Its so much better and more recognized for road side assistance than USAA. Did you know you can even use it when its not even your car but one you're riding in that has broken down? USAA isn't the great deal its used to be. My kids have switched to another carrier that they get better deals with.
Love AAA. We have older cars and trucks and use them at least once a year. Worth every penny. I have bought a new car recently and still keep it and always will. Glad you are ok and all is well.
Susan, I'm so sorry to hear of your ordeal. I don't think this is really typical of USAA service! We have had them for the entire 35 years of our marriage and my husband "inherited" his spot with them through his Navy Captain grandfather, by whom he was raised. I also have AAA for quick calls (and hotel discounts) :). I've never (thankfully) had to use AAA but every time we have had any insurance issue USAA has gone above and beyond our expectations. If I were you I would follow up with them as they really value customer service! They may farm out their roadside assistance in different states and they will want to know about your experience!
I would probably have been in tears long before my cup of warm tea came and I think you are amazing to have handled all this so well.
Happy New Year, Susan, I hope it is a wonderful year for you.
Totally frustrating and miserable experience. You clearly "Rocked" it! I've had AAA for over 44 years. Last year my car broke down at a rural hunting camp. I called them and they were there in an hour and towed my car 80 miles! They came the other day and jumped me. They have been a reliable help every time. I wish you the same experience with them, if you need it.
Susan, thank you for turning your horrid experience into a valuable lesson for the rest of us. I've heard of "rocking" to get out of mud and snow, but never would have remembered if I were stuck. Your story is the wake up call I needed to make sure I'm better prepared for the unexpected. Thank you!
P.S. AAA once helped my mother get her car out of the snow – then gently suggested she pull back in the garage…yes, she was in her own driveway -ha!
We have had AAA for over 20 years and are very pleased with their service. Never had to be pulled out of the mud but we've had a host of other problems. Sometimes you have to wait for awhile if there are many other service calls but they eventually come. Have it for myself, both my sons, and now I have put my husband on. We have Plus now but are thinking of upgrading to Premium. You get more miles covered under towing.
Sorry you had such a bad experience. I should contact your old "only on the roadside" service company and see what they have to say for themselves.
Word of mouth can motivate a business more than anything. You might tell them your readers are interested in what they will do to make this right.
Thanks, Rick. I finally talked with someone there who is supposed to be investigating this, so hopefully they will get to the bottom of it and some changes will be made. I'm pretty sure it took a tow truck to get him out, he was in really deep.
Such a scary experience. We have had AAA for many years and they have never failed to pull through. I was stuck very late one night in Boston, about an hour from my home in the suburbs. Car wouldn't start and they came out, very late, towed the car to a repair place in my neighborhood and gave me a ride to my front door. Well worth the $$ for the reassurance. Hope you never have to go through anything like this again.
What a nightmare you had! We have had AAA for many, many years and when my young son rented a U-Haul and trekked from WI to AZ and had car trouble along the way; they let us add him to our plan and they were able to tow him to an auto repair place within 30 minutes of our calling them. We has used them more times than I could possibly list and we are very grateful for our membership.
I think I know the insurance company you are talking about. I had them for over 30 years thinking I had good coverage on my home and when we had a small claim, they refused to pay. So, I dropped ALL of the insurance we had with them, car and home. I went with Allstate and they are great. My neighbor had a tree fall on their house during a hurricane and the un named big insurance company would NOT replace their roof, they only repaired the side of the house and re-roofed it. Allstate replaced my whole roof and all I had was a little wind damage. I am pretty sure I know who you are talking about because they are notorious for talking their way out of paying claims. I suggest you look into another company for your other coverage and count yourself lucky you found out about them before you have a major problem!
If you travel in snow/ice or heavy rain in the future, you may want to purchase a large bag of cat litter to put in your trunk. It is inexpensive and comes in handy if you ever need traction. Just pour around your tires and it will melt ice, dry out mud and oftentimes get you out of a jam. Hope you never need to use it, but never hurts to be prepared.
Being Canadian we have CAA – affiliated with your American AAA. Excellent services provided. These services are cross-border friendly. I've travelled to the US and used AAA locations for maps, ticket purchases, etc. If needed, road-side assistance also applies. The same applies for Americans travelling north of the border. You made a wise choice changing companies.
So sorry to hear about your experience. I used to be a member of Triple A but I always had to wait on the phone when talking to them. I found out about this app called HONK. It's completely free to download, and you only pay when you need help. No membership fees or anything that ties you down. Anytime you need help you just click a few buttons and they send the nearest tow truck to you. They also have a lot of good car care articles on their website: honkforhelp.com. I hope this helps and that you don't have to deal with something like this again.
Sorry you having to go through this, Sydney. I know it's a helpless feeling! Definitely screws up your weekend, I know. Surely, some tow service will help. You may need to call around until you find one that has the right type of truck to help you get out. I hope by the time you read this, you've gotten it unstuck.
Found your post while waiting for AAA to answer me. The answer is no. Even with AAA plus they don't cover it. 38 year member and I am not happy right now.
Sorry to tell you we do have AAA and our truck us currently stuck in the mud right off the road.We called AAA they won't come apparently that is not covered so good luck with them.
That horrible, Davi! My renewal just came up and I didn't renew because someone told me that USAA and AAA all use the exact same people when you get stuck, so I was wondering if they would be just as bad as USAA was that night.
I have AAA plus. I called them, because my car got stuck in the mud in my parents driveway, who are also AAA plus members, because of the snowstorm. They were supposed to come out at 5:15, they came out at 5:30, and then promptly told me that I wouldn't be able to get my car taken care of because the driveway wasn't plowed and salted. I explained that was the problem, hence the reason my car was stopped. They said they wouldn't do anything until I was plowed and salted, which when I told him if it was plowed and salted, I wouldn't be stuck, not to mention the fact that with me stuck in their driveway, a plow truck cannot come through, nor can a sander. The guy repeated himself, and now, two hours later, I'm still stuck in my parents driveway.
I'm a long time member of AAA road side service as well. I've also had them replace a battery for me and at least one tire over the past 15 years. Two weeks ago I hit ice and went off the road into a meadow of snow about two feet deep and was stuck. It was around 11pm, 12 degrees out with the wind blowing. I called AAA, told them my predicament and they said someone would be there within the hour. I was about 30 miles from the nearest two station and could see on the AAA gps icon on my phone – and he wasn't moving. 50 minutes later AAA calls to tell me I'm in a chain restricted zone and they won't service my area. I asked for clarification because I was unsure if they meant the roads where I was were under chain control or do they mean having slid off the road makes me in a "chain controlled" area. The roads that night were plowed and it was 'chains or AWD vehicles permitted – I had an AWD vehicle. The person on the phone couldn't clearly explain what the rules were, except to tell me no one was coming for me. I was about 20 feet from the side of the road – ten feet down an embankment and 10 feet out. Fortunately a passing motorist helped drive me to shelter about a mile away. The next morning I got the same response from AAA. Long story short, I was able to get another tow service from 35 miles away to come perform what is called a "winchout". It took the guy about 15 minutes to pull me back up on the road by hooking a cable to my rear tow hitch. I had to pay the guy $350 just to come. It just so happened he was a AAA service provider and as he handed me the receipt, he said AAA will probably cover you on this. AAA has denied my request for out of pocket coverage with a rather vague and standard letter saying I went "beyond chain control". There is a phone number I could call to get questions answered, but AAA only allows you to leave a message and there's a 3 week back log (they say on the recorded message) to get to claim requests. The denial letter I got was not signed by anyone without a reply number or e-mail address.


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de Francisco, Carlos Gamez
Carlos Gamez de Francisco
WAITING FOR SPRING, acrylic on canvas, 26 X 45 inches
BLUE BIRDS II, acrylic on canvas, 30 x 40 inches
KEEP PETS OFF FURNITURE, acrylic on canvas, 26 X 35 inches
TRUST FALL I, acrylic on canvas, 28 x 30 inches
HAUTE COUTURE IN KEENELAND, AUTUMN, acrylic on canvas, 24 x 39 inches
KEEPING PETS OFF THE FURNITURE V, acrylic on canvas, 34 x 40 inches
Carlos Gamez de Francisco (b.1987, Holguin, Cuba) lives and works in Miami, Florida. He has received numerous awards, including the Fine Art Photographer of the Year at Moscow International Photo Awards, the Honorable Mention at International Color Awards and Tokio International Photo Awards; the Museum Guild Purchase Award at Evansville Museum; the SAIC Distinguished Scholarship
at The Art Institute of Chicago; the Key to the City of Louisville by Mayor Greg Fischer; and the "Dreammakers" Artist in Residence at Muhammad Ali Center. He has had solo shows at 21c Museum, Bentonville, AR; Kenise Barnes Fine Art, Larchmont, NY, Hardcore Art Contemporary Space, Miami, FL; Muhammad Ali Museum, Louisville, KY; and the Colonial Museum of Fine Arts, Havana. Gamez de Francisco is represented in the collections of the 21c Museum, Louisville, KY; the Fashion Resource Center at The Art Institute of Chicago, Chicago, IL; the
Cubaocho Museum & Performing Arts Center, Miami, FL; and the Louisville Metro Hall, Louisville, KY.
To order any of Carlos Gamez de Francisco's work, please complete the form below stating Carlos's name in the message area, and I will contact you as soon as possible. Or call Judy Ferrara directly at 1-574-276-6001.

redpajama_set_name: RedPajamaCommonCrawl


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In Depth with Jonah Goldberg
2010-11-07T11:59:25-05:00https://images.c-span.org/Files/057/296418-m.jpgJonah Goldberg talked about his life, work, and career. He responded to telephone calls and electronic communications.
A video clip was shown of Mr. Goldberg in his office at the American Enterprise Institute where he talked about his writing habits and showed his library.
Jonah Goldberg is the author of Liberal Fascism: The Secret History of the American Left from Mussolini to the Politics of Meaning (2007) and editor of Proud to be Right: Voices of the Next Conservative Generation (2010). Jonah Goldberg is the editor at large of National Review Online and a Pulitzer Prize-nominated columnist for the Los Angeles Times. The American Enterprise Institute visiting fellow is also a syndicated columnist carried by newspapers nationwide, including USA Today and the Chicago Tribune.
Jonah Goldberg talked about his life, work, and career. He responded to telephone calls and electronic communications. A video clip was… read more
Jonah Goldberg talked about his life, work, and career. He responded to telephone calls and electronic communications.
Jonah Goldberg is the author of Liberal Fascism: The Secret History of the American Left from Mussolini to the Politics of Meaning (2007) and editor of Proud to be Right: Voices of the Next Conservative Generation (2010). Jonah Goldberg is the editor at large of National Review Online and a Pulitzer Prize-nominated columnist for the Los Angeles Times. The American Enterprise Institute visiting fellow is also a syndicated columnist carried by newspapers nationwide, including USA Today and the Chicago Tribune. close
Filter by Speaker All Speakers Jonah Goldberg Peter Slen
Jonah Goldberg Editor at Large National Review->Online
Peter Slen Host C-SPAN
Call-In
Nov 07, 2010 | 11:59am EST | C-SPAN 2
Nov 13, 2010 | 9:04am EST | C-SPAN 2
See all on In Depth Conservatives Liberals
In Depth with R. Emmett Tyrrell
R. Emmett Tyrrell, Jr., talked about his life and work. He responded to telephone calls and electronic communications.…
In Depth with Pauline Maier
Author and historian Pauline Maier talked about her work and her life and career. She responded to telephone calls and…
In Depth with Ishmael Reed
Ishmael Reed talked about his life, work, and career. Topics included the role of the media in American society, race…
In Depth with Ann Coulter
Author and syndicated columnist Ann Coulter talked about her life and career. She responded to telephone calls and electronic…
Jonah Goldberg, Liberal Fascism


Accessible by Peter Iredale Road from inside Fort Stevens State Park, the wreck is part of the massive park - one of the largest in the state.
Various parts of the Wreck of the Peter Iredale appear at different times of year, thanks to sand levels. Of course tides make a difference as well.
The lower part of the ship, now entirely under the sand, allows only views of the very tops of the structure. Even then, this can disappear in summer's higher sand levels.
If the tide safely allows, people tend to climb all over the rusted bones of the giant schooner.
The bottom photo, taken on the first day of summer at sunset, shows another favorite view of the elderly structure. People love their sunset shots of shipwreck's silhouette.
Note:driving on the beach from here southward is legal, but not north of Peter Iredale Road.


Challenge: Help veteran owners escape from the time-consuming task of vacation rental management while delivering better results.
Sherry and Don Aviano were no strangers to vacation rental. Sherry had a background in real estate, and the couple had been self-managing their vacation rentals since the early 90s. They loved the income their investments generated, but hated the cumbersome task of managing their rentals. So two years ago, when they purchased and fixed up a property in Sedona, Arizona, they decided to lighten their load by hiring a local property manager.
However, things didn't go as planned. The Avianos went entire months without bookings. Beyond the lack of performance, their property manager was ineffective, stubborn, and pushy. So after months of mismanagement, Sherry fired the local manager, and prepared to start managing the rental herself.
That's when she learned about Evolve. Sherry was interviewing Belinda, a housekeeper who happened to be an Evolve service partner, and Belinda told Sherry that owners who used Evolve were getting twice as many bookings as others in the area.
Sherry's interest was immediately piqued when she heard about Evolve's track record. But she became even more interested when she learned that Evolve only charged a 10% booking fee and would handle the all of the marketing, guest inquiries, and provide guest support.
Those were the most time-consuming aspects of doing it on her own. She was happy to have someone else take over without forcing her to give up control of her business.
One year into their partnership with Evolve, Sherry is certain she made the right decision. She estimates that she's doubled what she was earning with the property manager.
With the extra time and money on her hands, Sherry has been able to turn around and reinvest in her vacation rental business. The Avianos now have three properties with Evolve - and they're not stopping there.
"We've had so much success that we're actually fixing up a fourth property right now that we're going to list with Evolve," Sherry said.


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Income-tax returns: 6 essentials to keep in mind while filing
The due date of filing income tax return is soon approaching. Accordingly, it is very important for the tax payer to keep in mind these few essentials while filing income tax return.
The due date of filing income tax return is soon approaching. Accordingly, it is very important for the tax payer to keep in mind these few essentials while filing income tax return. (Photo: Reuters)
Income tax returns (ITR) enables the government to monitor the income of a tax payer and verify the accuracy of taxes paid by him. In an effort to mitigate tax evasion and keep track of various source of income, the government keeps revising the income tax return forms year-on-year with additional declarations to be made.
Identify the heads under which income is taxable
Income of a taxpayer can broadly be classified under five different heads – income from salary, income from business and profession, income from capital gains, income from house property and income from other sources. Clearly identifying the head under which income will be taxable is essential for determining the tax liability. Further, identification of the heads of income is also important for determining the income tax form which is applicable to you. The I-T department has prescribed six different forms for individual depending upon the heads of income.
Declaration of assets for taxpayers earning more than Rs 50 lakhs
With Assessment Year 2016-17, individuals and HUFs having income more than Rs 50 lakhs, will be required to declare the cost of assets as at the end of the year, along with details of liabilities taken in respect of such assets i.e., loan obtained for acquiring the assets, in Schedule AL of the relevant form. Assets to be disclosed include land, building, jewellery, vehicles, yachts, boats, aircrafts. However, movable property (other than items mentioned in schedule AL) held for personal use of the taxpayer such as wearing apparel and furniture is excluded from reporting.
Reconciliation of tax credits with form 26AS
Credit of tax deducted at source (TDS) can be claimed only in the year in which corresponding income is offered to tax. Income of an individual can be offered on cash basis or accrual basis. Accordingly, there may be mismatch in the TDS claimed in the return and that appearing in Form 26AS.
For example, say a taxpayer offers income to tax on cash basis. However, his client has deducted his TDS on accrual basis. Accordingly, TDS on income which is receivable in next year is appearing in the Form 26AS of this year. In such a situation, the taxpayer should claim only so much TDS which pertain to the income of the current year in Schedule – TDS. Balance TDS is carried forwarded to the next year and can be claimed next year when corresponding income will be offered to tax.
Know the new schedules appearing in the ITR
A separate schedule PTI has been added to ITR 2, 2A, 3 & 4 wherein the taxpayer needs to report details of pass-through income received from business trusts and/or investment funds. Further, no column was provided earlier in ITR 1, 2 & 2A for claiming credit of taxes collected at source ('TCS'). TCS is collectable by the seller in certain transactions such as purchase in cash of jewellery of Rs 5 lakh or of bullion exceeding Rs 2 lakh.
This caused difficulty to taxpayers in claiming credit of TCS. Accordingly, Schedule–TCS has been introduced and now individual tax payers can claim the credit of TCS in their return.
Documents to be maintained along with tax return
When tax returns were filed manually with the tax authorities, the income tax return used to be accompanied by other supporting documents such as the bank statements, TDS certificated, computation and notes thereto, audited balancesheet and profit and loss account, last year's tax return etc. With electronic filing of income tax return, there is no requirement of submitting supporting documents along with the income-tax return form.
However, it is advisable to maintain the documents in case of tax scrutiny. The documents should be maintained for at least a period of six years.
Paperless filing of income tax return
With each passing year, the process of filing the income tax return forms is becoming easier. The Central Board of Direct Taxes has added two additional modes for generation of electronic verification code for eVerification of ITR's – via bank account and via demat account. Accordingly, e-filling of income tax return has become an entirely paperless exercise and with additional modes for generation of electronic verification code there will be no need to send a signed copy of the ITR to Bangalore.


Since we are in the middle of a digital revolution, we should understand the importance of implementing a proper digital marketing strategy for our small businesses. Usually, large companies have entire departments who are in charge of their marketing campaigns, while for small companies, digital marketing might seem very intimidating, especially when it comes to choosing which marketing tactics to use.
The primary goal of every marketing strategy should be to grow an existing customer base and attract new customers. It is a set of actions that will bring the business the most exposure without wasting too much time and money.
Small businesses should not try to implement a lot of strategies at once, but only those that can work for them. A few examples of cost-effective digital marketing are using social media advertising, content marketing, SEO, and email marketing, to name a few. Let's dive into some of them in more detail.
Content marketing is all about creating and publishing relevant, interesting and consistent content to attract the right audience, that will also bring value to your business. Content is not limited to blog articles, it also encompasses videos, product descriptions, podcasts, etc. This content can be publish on your own website, or on different other platforms. Content marketing usually yield long-term results, unlike for example paid advertising. The initial ROI is small, but in the long-term, it brings exceptional growth in customers.
Quality and fresh content that will engage your customers and prospects to talk about your business and share your story with their friends.
Useful and practical content that will give answers to your users and will help in improving your brand image.
Content that is optimized for search engines, can help you in ranking higher in Google search results.
All of this may seem difficult to achieve, but with a bit of self-education, you can easily master producing quality content yourself.
In today's digitally cramped era, having a social media presence is a must. Since there are lots of social media platforms out there, smaller business should concentrate on the ones that their customers are using the most.
Social media platforms are very effective customer support tools, because they provide the ability to respond to any kinds of problems or questions regarding the product or service you offer.
Platforms like Facebook, Twitter and LinkedIn all have free analytics tools to show you how your posts and pages are performing. This option helps you, in the long run, to increase your organic reach for free and then you can invest in advertising on the same platform.
For example, Facebook ads allow you to target a certain group of people based on many different preferences, like location, likes, age, and so on. Creating an ad on Facebook is pretty easy. Think of a creative headline, an interesting description, add a link and a picture that describes your brand best. You don't even have to spend a fortune to pop up in front of the right eyes.
These days, almost most people will read reviews or recommendation from others who have had experience with your product before making a purchase. It is of paramount importance to ask your existing customers for feedback, so you can create strong social proof which will attract an even bigger audience. Having a larger number of followers, comments and likes will increase your brand's visibility.
Digital marketing may be big in today's world, but we should not forget that offline engagement with your prospects has a special and unique value to a brand. There are many creative offline strategies that can be used with little investment.
Direct mail is a quite effective technique. You can mail out useful newsletters, coupons, product samples, business cards, invitation to stop by your store or anything that can promote your brand the best. People have gotten used to using email, so why not surprise them with snail mail!
Another way of getting people's attention is by putting up posters and billboards. You can invest in different banners and use them both on the premises, and when you go to exhibits or meetups. Don't forget that not all of your target audience is online – and you do need to remain in touch with the real world as well.
Radio, print media and TV are also not dead – though might be a bit costly to advertise in. Why not try hosting local events, reaching out to your neighbors or asking your employees to spread the word? Anything goes, as long as it is effective.
Before choosing a marketing strategy, make sure you are familiar with your target audience and the way they like to be marketed to. Only then can you choose a tactic that will have the best ROI, and start exploring the best way to implement it.
To Take or Not to Take a Social Stand, Which Poses More Risk?


Keep yourself and your kids happy for hours, making and playing with 100+ no-sew fabric gifts, toys, and decorations.
PlasmaGlow Glass Accessory Bulbs are the most cost-effective way to add color to your vehicle. All PlasmaGlow Glass Bulbs are backed by a No-Questions-Asked 10-Year Replacement Warranty. If your bulbs ever burn out become dim or stop working for any reason you are covered by this industry-leading warranty. PlasmaGlow Glass Bulbs are also D.O.T. Compliant if legal colors are used.
We have part numbers available to replace almost any turn signals backup lights brake lights side markers dash lights dome lights or virtually any other bulb in your car.


Iomega USB Drivers Download by LenovoEMC. X1DE USB Drivers Download for Windows 10 click an icon to log in: Select type of x1de usb floppy After unsuccessfully trying to uzb other Windows versions to accept the inf file, device that' s supported by Windows out of the box , similar, Vista Fill in your details below , XP uses the driver.
Home » CITIZEN X1DE- USB USB Device Use the links on this page to download the latest version of CITIZEN X1DE- USB USB Device drivers. Supported OS: Windows 10, Windows 8/ 8.
Update may : Works with Windows 8 x64 A short to the point guide: Iomega officially only supports Windows XP ( 32 bit) for this drive ( Citizen X1- DE- USB) but with this procedure I got it to work both the bit versions of Windows Vista. Drivers Update Tool Information This utility contains the only official version for CITIZEN X1DE- USB USB Device Driver for Windows XP/ 7/ Vista/ 8/ 8.
1 Windows 7 Windows Vista. Getting an Iomega USB floppy disk drive to work in unsupported Windows versions. All drivers available for download have been scanned by antivirus program.
Windows 10, Windows 8. Disconnect the device from your computer. 1/ 10 32- bit and 64- bit versions. X1de usb driver iomega windows 8. It is possible that your USB driver is not compatible with the newer version of Windows. After you upgrade your computer to Windows 10 if your Iomega USB Drivers are not working you can fix the problem by updating the drivers.
Dec 28, · Getting an Iomega USB floppy disk drive to work in unsupported Windows versions. Update may : Works with Windows 8 x64 A short and to the point eric PC/ SC USB Smart Card Reader Driver driver Comments: 5 out of 5 based on 8 ratings. Kale: 57: 03 Firstly I tried to perform the job by hand, however i could not make the windows manager to get results the proper way, well, i obtained the scanner and it unearthed a small number of more unwanted drivers.
DK2 USB DESkey last downloaded: 13. Download Rating: 98%. Drivers for windows 7: DK2 USB DESkey - driver downloads, Free driver download: DK2 USB DESkey - driver downloads.
Iomega X1DE- USB powered Floppy Drive drivers for win 8. Hi, As a musician I sometimes need this Floppydrive as midifiles are still on floppy' s sometimes.
The iomega usb worked on Win7 with the Nec drivers, now under Win 8. 1 there are no more Nec drivers.
Anyone a solution for me, realy hope so. This thread is e the links on this page to download the latest version of X1DE- USB drivers.
All drivers available for download have been scanned by antivirus Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for X1DE USB.
It is a software utility that will find the right driver for you - automatically. DriverGuide maintains an extensive archive of Windows drivers available for free download. We employ a team from around the world.
Today' s post will cover Getting the Iomega USB floppy drive working on newer Windows OS. Problems With Iomega Floppy On Newer Windows The problem is that many of the Floppy drives do not have drivers or " official" support for Windows Vista or later.
This post covers just such an stalling drivers for X1DE- USB on Windows 10 ( floppy disk drive) Thank you very much! But any floppy I put in it is listed as unformatted or unreadable. Sometimes code iomega x1de – usb can happen when other programs run causing issues with the installer.


Home / Blog / Parenting / When Last Did You Go On a Picnic?
Last week Wednesday I decided it was time for our family and friends to go on a picnic on Human Rights Day.
I still remember going on regular Sunday picnics as a young boy. We went to a few places around the East Rand, Johannesburg and Pretoria. My sister and I loved it! I think most kids love being outdoors and having lots of space. We played games with tennis balls, croquet, rounders, board games and of course, there was always a "braai". Picnics were the best!
In 25 years' time, things have changed and I am wondering how many families still make the time to go out on a picnic? When last did you have a picnic with your kids?
The first question most of you will probably ask is where can one go on a picnic? I don't believe there are as many places as 25 years ago, but there are still some wonderful spots.
I decided to take my family and our friends to a place called "Klein Paradys". Klein Paradys is about 20km past Brits on the R511 road. It is a caravan park with some lovely swimming pools (cold, hot and in between), super tubes and play parks, putt-putt, and many more activities. If the weather is good, this is a fantastic picnic spot as they do allow day visitors. At one point early last week I did not think we were going because of the rain, but in the end, it turned out to be a fabulous day.
My kids love having picnics there. I think the combination of space, green grass, swimming pools, friends, and snacks makes this an almost guaranteed winner! One of Phillip's best friends Korne came along and as soon as we arrived, they had their swimming suits on and the fun immediately started. The two 4-year olds were in and out the swimming pool, running around playing, laughing and imagining. Korne's dad and I had to act a bit younger as they both wanted to go down the super tubes again and again and again.
Our 2-year old daughter, Lana, also loved the freedom, space and the undivided attention from mom and dad. She was in and out of the swimming pool, played with the two boys on the play gym and went down the super tube with me. Take note, we only did this once as she did not like the splash into the pool.
And through all the playing and having fun, the mothers had a chance to just sit, relax and read a magazine while the dads were entertaining.
Our kids value and love it when we as parents spend time with them and we give them undivided attention. We live in a fast-paced world and we must make time for our kids and for ourselves.
We live in a beautiful country with amazing weather! Do we realize and appreciate our country and weather?
And although we as parents sometimes want to lose our minds because of our kids, spending quality time with our kids is invaluable! They need us, and we need them!
That is all from me for this week! I hope you have a fantastic week and with the long weekend ahead, hope all of you will be spending some quality time with your kids!