text:
Memphis Medical News
Mitch Graves
Chief Executive Officer West Cancer Center
Henry Sullivant, MD
Vice President & Chief Medical Officer Baptist Memorial Health Care
Neal Beckford, MD Board Member Tennessee State Board of Medical Examiners
Carla Kirkland, MSN, APRN
President Tennessee Nurses Association
Michael Wiggins President Le Bonheur Children's Hospital
Inside: A Snapshot of Who's Leading Memphis Healthcare Into the Next Decade
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InCharge HEALTHCARE 2020 Memphis Medical News
PUBLISHER'S NOTE Greetings, Readers!
Publisher Pamela Z. Haskins Editor Bob Phillips Photographer Greg Campbell Creative Director Susan Graham Graphic Designers Susan Graham Katy Barrett-Alley
What a difference a year makes! That's a common reflection this time of year. If you think about where you were a year ago and how far you've come, most likely you'll be able to note changes. While some are small and others large – a lot of things can happen in a year. In fact, plenty can happen in a day or a week as well. After our new list was compiled, the photographs collected and we were on the way to the printer, it was announced that Methodist Le Bonheur Healthcare had entered into agreement to purchase both Saint Francis Memphis and Bartlett hospital systems -- an excellent example of how faces may change in next year's directory. Acquisitions or not, people move up or down, or laterally, can move away, retire, etc. So each year, we offer you a snapshot of some of the leaders of healthcare in Memphis – even though those faces and positions may change soon after publication. This is a snapshot of the way things are in midDecember, in the year 2019. As we selected our five cover honorees, we wanted to have physician and nurse representation. And we certainly wanted to check in with our city's newest leaders who are with two of Memphis's most prominent healthcare organizations.
Memphis Medical News is now privately and locally owned by
Mitch Graves is a lifelong Memphian who has been a leader in our medical community for many years. Many of you know Mitch from his days at Methodist Healthcare or HealthChoice. Last May he moved to West Cancer Center, currently celebrating its 40th anniversary. We congratulate Mitch, and recognize West Cancer Center for its remarkable work in helping conquer cancer.
Ziggy Productions, LLC. P O Box 1842 Memphis, TN 38101- 1842 President: Pamela Z. Haskins Vice President: Patrick Rains
I first met Dr. Henry Sullivant last February when we featured him and two others in a special CMO Roundtable. Dr. Sullivant is a well-respected physician who migrated to Memphis from his birthplace in Kosciusko, Mississippi, via an OB/GYN residency at Johns Hopkins. In 2016, he received his Masters in Healthcare Management from Harvard. Dr. Sullivant knows what makes healthcare work and is passionate about doing all he can to build that success in his current role as CMO of Baptist Memorial Health Care.
www.MemphisMedicalNews.com Twitter @MemphisMedNews
A friend of mine nominated Dr. Neal Beckford, an otolaryngologist at University Clinical Health to be on the cover of this year's InCharge. I'm so glad they did – he's one of the most delightful people I've met. As it turns out he's been a leader in the Memphis medical community, having led the Bluff City Medical Society in 1999 and 2000, and then served as the first African-American president of the Memphis Medical Society in 2004. In addition he is currently on the Tennessee State Board of Medical Examiners and has his finger on the pulse of healthcare with much to share as you will see in the pages that follow. Healthcare doesn't work unless a nurse or group of nurses is included in the picture. Enter Carla Kirkland, the 2020 President of the Tennessee Nurses Association. She is a well credentialed nurse practitioner in Saint Francis Memphis's emergency room. Carla's input to our InCharge cover story was critically important. And to top it off, she is an Arkansas girl, and for those who know me, that is quite meaningful. Last but not least is the new leader of Memphis's Le Bonheur Children's Hospital, Michael Wiggins. Michael was born in Atlanta and made his way to Memphis via various leadership positions in Arkansas, Virginia and Dallas. Michael, who is passionate about helping children, had the endorsement of his predecessor, Meri Armour, who left earlier this year after a being at the helm of Le Bonheur for more than a decade. We welcome Michael and his family to Memphis and look forward to seeing outstanding work he will do here.
ON THE COVER Mitch Graves, Henry Sullivant, MD, Neal Beckford, MD, Carla Kirkland, MSN, APRN, Michael Wiggins Cover photos by Greg Campbell
What a difference a year makes, but what an even bigger difference a decade makes. As we knock on the door of a new decade, we decided to ask our five cover honorees to look both backwards and forward. Their responses are in our cover story: Back to the Future: 2020 and Beyond. It's full of golden nuggets from these prominent thought leaders. I hope you will enjoy the cover story and find the directory useful throughout the year. It is our goal to make this an accurate account of the people who are in charge of healthcare in Memphis. If you have comments, suggestions or nominations for future issues, please contact me directly at pamela@memphismedicalnews.com. Happy New Year to all of you!
Skyline: ©2012 Michael Napoli, all rights reserved
Pamela Z. Haskins Owner, Publisher Memphis Medical News
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Memphis Medical News 3
InCharge HEALTHCARE 2020
Back To The Future: 2020 And Beyond Memphis Healthcare Leaders Reflect on Past, Present and Future
The last decade value of these providin healthcare has ers will facilitate their been one of the thorough integration most important in into our health care U.S. history. It began system with its atwith the passing and tendant benefits. As implementation of solo and small group the Affordable Care practices are replaced Act on March 23, by hospital, academic 2010. The passing of and large single/ that law brought on multispecialty group controversy and much practices, traditional change. Certainly physician autonomy is there are pros and decreasing. Ability to cons. hire staff, determine For this issue compensation, design of Memphis Medical schedules and make News' InCharge, we capital purchases are asked our five cover often relegated to nonhonorees to reflect on medical administrative Neal Beckford, MD the past decade and personnel. Business Title: Board Member, Tennessee State Board of Medical tell us how, in their algorithms and corpoExaminers; Past President, Memphis Medical Society, Bluff City view, healthcare has rate compliance strateMedical Society changed in general, gies that seem foreign Birthplace: Brooklyn, New York in Memphis and to the practicing physiExperience: Clinical Associate Professor, Department of in their respective cian are used in making Otolaryngology/Head and Neck Surgery, January 1993- Present; organizations or decisions. Otolaryngologist, University Clinical Health, April, 2018 to Present professions. We also "The physician may asked them to look feel out of the loop, into the approaching causing frustration, andecade and tell us what they see. ger, and a sense of being fungible, ficult for all parties involved, healthas if he/she could be replaced at a care providers, medical institutions Neal Beckford moment's notice without remorse and patients alike. Physicians have Reflections: by employing entity. A true solutraditionally been the arbiters of "The changes in healthcare detion to the healthcare crisis will healthcare decision making. Midlivery that have occurred over the need to address the needs of all level providers such as nurse praclast decade are real and almost palplayers involved, including patients, titioners and physician assistants, pable. Efforts to decrease overall providers and the institutions that optometrists, AuD's, etc. are a cost of healthcare are apparent in support them." growing presence in both primary all facets of the healthcare delivery care and specialty medical practicsystem and are driving much of that es. They are competent healthcare Looking Ahead: transition. All aspects of medical "The nexus of medical care will providers, broadening their scopes practice are being scrutinized, tryprobably continue to move away of practice and expanding access ing to identify what 'true quality' from the traditional hospital model to services by successfully assumis and how to incorporate it into into the community for reasons of ing many roles traditionally held by the medical mainstream. This is a cost, efficiency and convenience. physicians. Generally accepted by work in progress, replete with fits Pharmacy sponsored clinics, dithe community at large, these proand starts that hopefully will bring rect pharmacist treatment through viders still strive to gain acceptance more competent, compassionate physician compact agreements, with certain populations who prefer and cost effective healthcare to our company medical clinics and telea more traditional model where community. medicine are examples of disrupthe physician wears the mantle of "Negotiating the changes assotive influences that will impact the healthcare decision making. ciated with this transition will be difdelivery of health care as we know "Educating the public as to the
4 Memphis Medical News
InCharge HEALTHCARE 2020 Carla Kirkland Title: President, Tennessee Nurses Association; Acute Care Nurse Practitioner, Saint Francis Hospital Emergency Department Birthplace: Bentonville, Arkansas Experience: RN, ICU, Central Arkansas General Hospital, Searcy, Arkansas; ICU, Saint Francis Hospital, Memphis; ACNP, Kraus Internal Medicine, Memphis
it today. How the medical marketplace responds to these innovations is anyone's guess. "Consolidation of provider networks, decreased reimbursement for services, and increasing administrative burdens will probably not abate for the seeable future. Critical shortages of nurses, surgical technicians and other ancillary personnel are compromising hospitals and like institutions ability to deliver the highest quality of care. Creative and affordable education programs that lead to substantial job opportunities in the industry are essential. Rising education debt is steering young physicians away from specialties that are underserved, and poorly compensated to those that will afford them the ability to better address their economic concerns. Creating a less financially burdensome path to medical education would alleviate the need to make some of those choices."
Carla Kirkland
Reflections: "The consensus among the colleagues I polled was technology. Electronic Health Records, which nurses have a love/hate relationship with; telehealth; e-ICUs; robotic surgery; evolving newer and smarter machines which improve evaluation and treatment of the patient. Technology also provides data for metrics, which affect nurse staffing and healthcare reimbursement. "The nursing shortage is everpresent and evolving in different ways, due to an increased demand
for nursing jobs, need for nurses in certain specialties, a significant number of nurses nearing retirement age, and a shortage of faculty limiting nursing school enrollment. "In the nursing profession, the number of nurses with bachelor's degrees has grown, and the number of nurses with a doctorate degree has tripled. Nurses are providing leadership on an ever growing number of health care, business, and community boards. Nurses are also moving into CEO positions at major hospitals and health systems. "Schools of Nursing are working to improve diversity in their graduates. There is a long way to go but the number of minority and male RN graduates has increased, better mirroring the population in their care." Looking Ahead: "The nursing shortage is expected to continue into the next decade, making nursing a high demand profession, but also leading to increased job stress, burnout, and turnover in the nursing field. Nurse leaders will continue to excel as innovators, researchers, and educators. "Tennessee has pockets of excellent health care, but too many of our patients' still lack insurance and in our largely rural state they
are challenged to find local, quality, affordable health care. Tennessee ranks poorly in America's Health Rankings Report, most especially regarding lack of physical activity, obesity, substance use disorder, and nicotine dependence. We have higher rates of heart disease and diabetes. This necessitates an 'all hands on deck' approach. Tennessee has many outdated laws which restrict Advanced Practice Registered Nurses (APRNs), AND Registered Nurses, from practicing to the top of their education and training. Tennessee is also the only state in the U.S in which Nurse Practitioners are not allowed to prescribe buprenorphine, recognized as effective in the treatment of opioid addiction. Legislation needs to be updated to allow APRNs to practice and provide care more efficiently, and cost effectively, to combat the health crises in our state."
Michael Wiggins
Reflections: "The past decade has seen amazing advances in care for chil-
Michael Wiggins Title: President, Le Bonheur Children's Hospital Birthplace: Atlanta, Georgia Experience: President, Le Bonheur Children's Hospital, 2019; SVP, Operations, Children's Health System of Texas, 20182019; Administrator, SVP, Northern Market Executive, Children's Medical Center, Plano, Texas, 2015-2018, Vice President, Operations, Children's of Alabama
InCharge HEALTHCARE 2020 dren. The capabilities of our physicians, nurses and other health professionals has come so far that children who might never have survived their illnesses a decade ago are now getting to go home. For example, today almost 90% of children born prematurely with extremely low birth weight (< 1.5Kg) will survive. That was certainly not the case a decade ago. The technology and knowledge that we have acquired in the last 10 years is truly amazing." Looking Ahead: "Related to pediatrics, I believe transitions of care will become a more significant issue in the future. Because of continued medical advances, more children will survive into adulthood with pediatric illnesses; illnesses that adult physicians are unaccustomed to managing. Where will the medical home be for adults with childhood illnesses? What a wonderful issue to solve! "I also have a hope for the future, that our nation will make larger investments in maintaining health. I hope that the economic incentives for health care providers will be more aligned with helping people maintain their health, rather than simply treating their illnesses." Henry Sullivant Reflections: "For the practitioner, the influence of the electronic health record (EHR) and its challenge to the flow of patient care has been remarkable. The electronic record changed office practice efficiencies significantly. Only recently have practitioners been able to use the tool for effective communication with their panel of patients. But, as they become comfortable with its ability to quickly communicate results with patients and move information to and from care delivery sites, the costs of the electronic record begins to make operational sense.
Patient movement within the office setting was at first disrupted by the EHR, but most patients find that the hassle of repetitive 'filling out forms' has been removed by the EHR. Clinicians find rewarding the doctor-patient relationship and do not like viewing the patient across a monitor. Ongoing is the challenge the electronic record puts on safety systems that healthcare has developed more than 100 years to minimize harm to patients. The electronic record serves as a defined augmentation to the timeproved failsafe systems, but the integration needs to be carefully governed. "For a health care system, the electronic health record integration has been equally influential. For clinicians who provide inpatient care at the hospital as well as in their offices, health systems ask them to learn our system as well as theirs. This can be a barrier to our alignment to deliver care. Often, the practice system does not directly integrate with the hospital system, so efficiencies are not achieved. On the contrary, business office expenses remain steep for both the system and the practice. "For health care in general,
the explosion in the knowledge of the human genome is rapidly changing both the understanding of the physiology of disease, but also the opportunity to specifically tailor treatment to the individual. Historically, successful treatment has been challenged by the side effects of that same treatment. The more specific the treatment, the less the lateral effect…all permitted by the benefit of our understanding of the genetic composition of the individual and the disease. "In addition, the vast majority of care can now be rendered as an outpatient. Joint replacement and many other surgical procedures are now exclusively accomplished without patients having to be admitted to the hospital. "Other technological advancements have markedly improved patients' care and shortened their time to full recovery. As most care is rendered in the office or in other outpatient settings, fragmentation of care and its threat to collegial interaction among health care professionals is a concern. In the past, these professionals 'walked the halls' together. Now, most never come to the hospital. Most clinical updates can be captured from your smart phone. The need to attend conferences or share clinical experiences in the hospital dining room is gone. The risk is the loss of those relationships that have been equated with continuity of care."
Henry Sullivant, MD Title: Vice President & Chief Medical Officer, Baptist Memorial 2017-Present Birthplace: Kosciusko, Mississippi Experience: Vice President & Chief Medical Officer, Baptist Memorial 2017-Present; Obstetrician/Gynecologist, Ruch Clinic, Memphis, 1989-2017 l Assistant Professor, Department of Gynecology & Obstetrics, UTHSC, 1989-2017
Looking Ahead: "As health care becomes more portable and the interoperability of electronic records becomes seamless, then patients can have their care when they want it, and have it meet their needs to a successful outcome. Continuous monitoring of patient data as captured by mobile devices will facilitate
Pharmacogenomics. Personalized medicine for powerful results. Research shows that pharmacogenomic information allows patients to: • Achieve better response from drug therapy; • Have fewer treatment failures; • Be less likely to experience side effects; and • Be more adherent to individualized treatment plans. Over 200 FDA drug labels now contain pharmacogenomic information, including warnings or precautions, related to the potential impact of genetic variants on medication efficacy and safety. Dr. Shannon Finks at ZüpMed provides comprehensive medication consultation including pharmacogenomic testing. When action is required, Dr. Finks will facilitate communication between you and other providers, keeping your patients safe and their treatments on target! Shannon Finks, Pharm.D, is Board-certified in Pharmacotherapy and Cardiovascular Pharmacotherapy, and has specialty certifications in Applied Pharmacogenomics/Personalized Medicine and Hypertension. She is a Professor at the University of Tennessee College of Pharmacy and oversees comprehensive medication management and personalized medicine practices at ZüpMed. Call for more information, or have your patients schedule their Personalized Medication Consultation with Dr. Finks today!
zupmed.com
Coming January 2020 memphismedicalnews.com
4576 Poplar Ave. | Memphis, TN 38117 | 901.701.7010
InCharge HEALTHCARE 2020 actual knowledge a biologic therapy of medication used to boost a and treatment patient's immune effects. Treatment system to fight the adjustments can be cancer cells. One of made in real-time the most exciting leading to better immunotherapies patient care . . . and is Cart-T. In Cart-T, not to have to sit in a immune cells are waiting room waiting. removed from the Healthcare to our patient and lab rural communities modified to better will improve as attack the cancer we expand our then put back in the telemedicine patient." capabilities avoiding the patients' need Looking Ahead: to drive an hour "Value-based to their closest healthcare is just provider. Payment getting started. As a reform . . . what country, we continue may on first glance to see healthcare seem disruptive, is spend move closer Mitch Graves actually going to be to 20 percent of GDP a significant relief to and our outcomes Title: Chief Executive Officer, West Cancer Center the entire provider are not improving. Birthplace: Memphis, Tennessee community. Employers, Medicare, Experience: Chief Executive Officer, West Cancer Center, May 2019 "In its formation, and patients to Present; President & CEO, Healthchoice, LLC 2013-2019; PresiMedicare created will continue to dent & CEO, Affiliated Services, Methodist Le Bonheur Healthcare payment siloes demand change that inadvertently that pays for results. led to significant The healthcare barriers to patients' movement community is just now the ACA, fully covered preventive about the system of care. For understanding how social screenings helped reduce health example, it limited the visits to determinants play into a population disparities in communities such as your physician, required prior health so I expect more attention in Memphis. Another is the passage authorization for tests, restricted the coming years. of MACRA which has been the the criteria for admission to the "Technology will be a key factor driver to value-based healthcare hospital, and slowed the process in the coming decade. There are including bundled payments, ACOs, of accessing nursing home or new cancer diagnosis tools under medical homes, and for oncology, rehabilitation services after hospital development such as liquid (blood) Medicare's Oncology Care Model discharge. Commercial insurance biopsies and breathalyzers which (OCM). soon followed in its managed care can identify presence of cancer "Value-based has started programs. Advanced Payment cells. I expect other vaccinations to tie quality metric, outcome Models are removing these such as the HPV vaccination to be measures, and patient satisfaction restrictions to patient movement developed in the future. Artificial to payments. Providers, especially . . . the details go beyond this Intelligence will have an impact hospitals, will need to shift from discussion, but the end result is that on radiology, lab, and research in volume to value, focusing to keep the patient, family, and provider will the next decade as data learning patients healthy. The shift to EMRs be the key decision makers, and improves. Specialty drug cost will over the last decade has allowed not necessarily the payer of the continue to be a topic of debate as data collection to measure quality, services." the cost continues to grow at 10% utilization, and cost which was a year. missing the first time managed care Mitch Graves "In 2021, Medicare is moving was rolled out. Reflections: to a new oncology value-based "Oncology has probably seen "As an industry, there have been the most changes impacting patient model, Oncology Care First many significant changes impacting (OCF). Medicare's aim is to care than any other specialty. To access, technology, reimbursement, enhance success of its current start, improved molecular testing and quality. No doubt the ACA Oncology Care Model with is changing how patients are had a major impact to the provider accountability for quality, treated. Molecular results provide healthcare landscape, providing outcomes and total cost of care. an opportunity for an individualized affordable coverage and access to Having been part of Medicare's approach to disease treatment. a population that previously could OCM, West is well positioned for New treatments are now available not afford healthcare. Also under success in OCF." such as immunotherapy which is
A Ahmad Bashar Abdulkarim, MD, PhD, FACS
Assistant Medical Director Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901-328-4438 babdulkarim@ midsouthdonor.org www.midsouth transplant.org
Abdulkarim, Assistant Medical Director for Mid-South Transplant Foundation, is currently a surgeon (Hepato-pancreatobiliary/General) at Veterans Administration and Baptist Hospitals in Memphis. Prior to that he was an associate professor at the University of Kansas and the University of South Dakota and a transplant surgeon at Kansas University and Avera Hospitals. A graduate of Aleppo University in Syria, he completed his PhD/Transplant Immunology at Birmingham University, England; followed by a Surgery Residency and Abdominal Transplant Fellowship at the University of Tennessee Health Science Center in Memphis.
Imad Abdullah
Senior Vice President and Chief Legal Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
As the principal attorney and general counsel, Abdullah is responsible for managing all aspects of legal affairs and risk management. Prior to joining Regional One Health in 2014, Abdullah was a Shareholder at Ogletree, Deakins, Nash & Smoak and spent nearly a decade at Baker, Donelson, Bearman, Caldwell & Berkowitz. He earned his Juris Doctor degree from the University of Minnesota Law School and his B.A. from the University of Minnesota. Abdullah has previously served on the boards Bodine School and Pleasant View School. He is a member of Western District of Tennessee Board of Professional Responsibility; past president of the Ben F. Jones Chapter of the National Bar Association; past chair of the Memphis Bar Association Employment Law Section; and past chair of the
10 Memphis Medical News
Society of Human Resources (SHRM) – Memphis Legal/Legislative Committee.
Karen Adams, CMPE Director of Operations Semmes Murphey Clinic 6325 Humphreys Boulevard Memphis, TN 38120 901-522-7724 kadams@semmesmurphey.com
Adams oversees the logistical operations of the Clinic ensuring that they are executed in accordance with the organization's missions and objectives. She previously served as Clinic Manager for seven years. She has a B.S.Ed. in Education from Abilene Christian University and is a Board Certified Medical Practice Executive. Adams served as the 2019 President of the MidSouth Medical Group Management Association.
Stephen E. Alway, PhD, FASCM
Dean, College of Health Professions The University of Tennessee Health Science Center 930 Madison, 6th floor Memphis, TN 38163 901-448-7951 salway@uthsc.edu
Alway is a tenured professor in the Departments of Physical Therapy and Physiology and the director of the Center for Muscle, Metabolism and Neuropathology in the Division of Rehabilitation Sciences in the College of Health Professions. Before coming to UTHSC, Alway was at West Virginia University School of Medicine, where he was professor and chair of Exercise Physiology, executive chairperson for the Department of Human Performance and Exercise Science, and senior assistant dean of Research and Graduate Studies. For more than 28 years, he has been funded by the National Institutes of Health and various foundations for research in cellular and molecular adaptations related to sarcopenia, and the effects of aging on relative to muscle loading, exercise, and disuse. He has authored or co-authored more than 130 peer-reviewed scientific papers, written chapters for nine textbooks and authored more than 400 lay publications in exercise and fitness journals.
Tommy D. Ambrose, MHA Assistant Director Memphis Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901-577-7201 www.memphis.va.gov
Ambrose has served as Assistant Medical Center Director for the Department of Veterans Affairs (VA) Medical Center in Memphis since October 2017. He began his VA career in 2012 as the Assistant Chief of Environmental Management Service at Little Rock in 2016, Ambrose transferred to the Memphis VA Medical Center as the Chief of Environmental Management Service. While in this role, he also served as Acting Chief of Logistics and Acting Assistant Medical Center Director. A graduate of Park University with a Bachelor of Science degree in Management/Computer Information Systems and holds a master's in Healthcare Administration from Bellevue University. In 2017, he was appointed to the Tennessee State Veterans Homes Board. He won the Leadership Stone Award in 2018. Ambrose is retired from the United States Marine Corps.
Vice President, Mississippi Operations Baptist Memorial Health Care 1225 North State St. Jackson, MS 39202 601-968-5128 Chris.anderson@ bmhcc.org
Anderson is the vice president of Mississippi operations for Baptist Memorial Health Care. In this role, he oversees operations for Baptist's nine Mississippi hospitals. From March 2014 to May 2017, Anderson served as the president and CEO of Mississippi Baptist Health Systems, which included four hospitals in central Mississippi, numerous medical clinics and subsidiary organizations. Anderson has served as a health care system CEO since 1998 and as a health care executive since 1994. He began his professional career in 1986 at KPMG in Jackson, Mississippi, working with many of the hospitals in the state. He is a graduate of Mississippi State University and is a certified public accountant. He is a fellow in the American College of Healthcare Executives. He serves numerous professional and civic organizations, including on the boards
InCharge HEALTHCARE 2020 of directors of the Mississippi Economic Council, Mississippi Museum of Art and the USA International Ballet Competition.
Joel Y. Ashner, CFRE Director of Philanthropy and Community Engagement Memphis Jewish Home & Rehab 36 Bazeberry Road Cordova, TN 38018 901-756-3273 www.memphisjewish home.org
Ashner joined Memphis Jewish Home & Rehab in 2005. She is responsible for all fundraising and public relations. A native of New Orleans, Ashner has called Memphis home for the last 25 years. She graduated from Washington University in St. Louis with a Bachelor of Science in Business Administration with a concentration in Marketing. She is an active member of the Association of Fundraising Professionals and a past board member. She is a member of the Association of Jewish Aging Services and is the immediate past chair of the Jewish Community Partners' Senior Services Collaborative. Ashner received the 2017 Association of Jewish Aging Services Professional of the Year Award as well as the 2017 Outstanding Fundraising Executive Crystal Award from the Association of Fundraising Professionals, Memphis Chapter.
You're going the distance. We're here to help you get there.
Kimberly Avery, BBA, MBA, JD
Chief Executive Officer/ Administrator Mid- South Pulmonary Specialists, PC 5050 Poplar Ave, Suite 800 Memphis, TN 38157 901-276-2662 mspulmonary.com
Avery graduated with a BBA in International Business, an MBA in Healthcare Economics and a Juris Doctorate all from the University of Memphis. She was named administrator of Mid-South Pulmonary Specialists, PC, in September of 1998. Since then, she helped grow the practice from five physicians to 30 providers specializing in pulmonary, critical care, and sleep medicine. Success has come from working with all three hospital systems in Memphis as well as embracing change and being willing to constantly restructure the way the physicians practice in order to meet
24/7 Appointment Booking Online Urgent Care | Walk-In Locations Evening Hours | Saturday Hours 8 Mid-South Locations
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Memphis Medical News 11
InCharge HEALTHCARE 2020 the needs of the evolving healthcare market. Having such high quality physicians who care about their patients has also been an integral part of the success of Mid-South Pulmonary Specialists, P.C.
Nancy Averwater
Vice President of Human Resources Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-4600 Nancy.averwater@ bmhcc.org
Averwater serves as vice president of human resources and chief human resources officer for Baptist Memorial Health Care, one of the largest integrated health care systems in the region and employing more than 18,000 people. She earned a Bachelor of Science in Nursing from Harding University and a Master of Health Administration from the University of Memphis. Averwater is on the board of directors for Bridges and has previously served on the Leadership Memphis board of directors.
Frederick M. Azar, MD
Chief of Staff Campbell Clinic 1400 South Germantown Road Germantown TN, 38138 901-759-3100 campbellclinic.com
Dr. Azar joined Campbell Clinic in August of 1995 and currently serves as Chief of Staff. Azar specializes in elbows, knees, shoulders and sports medicine working with the Memphis Grizzlies, University of Memphis Tiger athletics program and Christian Brothers University athletics. A 1982 graduate of University of Notre Dame, Azar then graduated from Tulane University School of Medicine in 1989. He completed his residency at UT Campbell Clinic in 1994. Dr. Azar is also a professor at UT-Campbell Clinic, Department of Orthopaedic Surgery.
B Brian M. Barbeito, MBA, MSHA, FACHE, FRBMA Chief Executive Officer Mid-South Imaging & Therapeutics, P.A. Vascular Interventional Physicians 7600 Wolf River Blvd., Suite 200 Germantown, TN 38138 901-747-1000 www.msit.com
Barbeito serves as CEO of MidSouth Imaging & Therapeutics, PA, a large multi-specialty radiology practice serving Tennessee, Mississippi, and Arkansas. He a Fellow with the American College of Healthcare Executives as well as a Fell0w with the Radiology BusinessManagement Association.He currently serves as the President of the Tennessee Chapter of the Radiology Business Management Association and is a board member for the Rhodes College International Alumni Association.
Jenny BartlettPrescott
Senior Director of Finance and Performance Church Health 1350 Concourse Ave. Memphis, TN 38104 901-272-7170 prescottj@ churchhealth.org
Bartlett-Prescott is the Senior Director of Integrated Health at Church Health, where she has served in a variety of leadership positions since 1997. She has a Masters degree in epidemiology and is part of the leadership team driving quality improvement in the clinic and across Church Health's program areas.
David Baytos
President Methodist Olive Branch Hospital and Methodist South Hospital 4250 Bethel Rd. Olive Branch, MS 38654 662-932-9000 methodisthealth.org/ olivebranch
Baytos was named CEO of Methodist Olive Branch Hospital in 2009. In this role he oversaw the development, construction and operations of the hospital, which was the first newly licensed hospital approved in Mississippi in 25 years when it opened in August 2013. Baytos has been with Methodist since 1998 and is the former President of Methodist Le Bonheur Germantown Hospital. He received a Master Degree in Healthcare Administration from Xavier University, and currently serves on the Boards of several business, community and educational organizations in Mississippi and Tennessee.
Neal Beckford, MD
Board Member Tennessee State Board of Medical Examiners Physician University Clinical Health 7675 Wolf River Circle, Suite 202 Germantown , TN 38138-1747 901-737-3021
Universityclinicalhealth.com
Dr. Beckford serves on the Tennessee State Board of Medical Examiners, a 12 member, all Governor-appointed board that is vested with the responsibility of ratifying all licenses or certificates for physicians' assistants, acupuncture, clinical perfusion, polysomnography, genetic counseling, surgical assistants, medical spas, office bassurgery centers, and x-ray operators in medical doctor's offices. Dr. Beckford is also on Otolaryngologist with University Clinical Health. He received his undergraduate at Ohio State University in Columbus, Ohio in biology, attended medical school and did his surgical internship at Howard University in Washington D.C. Dr. Beckford did his residency at the University of Pittsburgh School of Medicine in Otolaryngology-Head and Neck Surgery. Dr. Beckford served as president of the Bluff City Medical Society from 1999-2000. He was also the first African-American to serve
InCharge HEALTHCARE 2020 as president of the Memphis Medical Society in 2004.
Lindsey Blevins, LPC-MHSP
Business Development Director Lakeside Behavioral Health System 2911 Brunswick Road Memphis, TN 38133 901-377-4700 901-633-5605 www.lakesidebhs.com
Blevins is a native of Wisconsin and holds her master's degree in counseling from Concordia UniversityWisconsin and a bachelor's degree in Psychology and Human Development from the University of WisconsinGreen Bay. She worked as a direct care counselor and counseling manager for a local non-profit for almost 8 years before transitioning to Lakeside to work in business development. Since starting at Lakeside in 2017, she has held multiple roles including, Business Development Representative-Clinical Services, School Liaison, Assistant Director of Business Development, and now
Director of Business Development.
Irene Bond, MSN RN Chief Nursing Officer Delta Medical Center 3000 Getwell Road Memphis, TN 38118 901-369-8518 deltamedcenter.com
Bond is master's prepared registered nurse. She began her career in healthcare working in a physician's office as medical assistant in Jackson, Tennessee. She has 18 years of professional nursing experience in medical, surgical, critical care, and psychiatric nursing practice, nursing education, and nursing administration and 13 years of experience in nursing administration including Chief Nursing Officer. Bond has a Bachelor of Science in Nursing and Master of Science in Nursing from South University in Savannah, Georgia. She is a Six Sigma Certified Yellow Belt, BLS Instructor, in addition to having several other healthcare certifications.
Drew Botschner
Chief Executive Officer University Clinical Health 1407 Union Avenue, Ste 700 Memphis, TN 38104 901-866-8864
Botschner joined University Clinical Health as its Chief Executive Officer in 2014. A native of Ohio, he was an owner of and formerly served as General Counsel for Care Point Partners, LLC. Prior to Care Point Partners, he served as General Counsel for UC Physicians in Cincinnati, Ohio, the private practice group for clinical faculty members at University of Cincinnati Medical School.
InCharge HEALTHCARE 2020 Kennard D. Brown, JD, MPA,PhD, FACHE
Executive Vice Chancellor and Chief Operations Officer University of Tennessee Health Science Center Hyman Administration Building 62 S. Dunlap, Suite 219 Memphis, TN 38163 901-448-4797 kbrown@uthsc.edu
As executive vice chancellor and chief operations officer at UTHSC, Brown is responsible for the campus central administration and management of the day-to-day operations. Brown, who has been with the university for approximately two decades, began his UTHSC career in the Office of the General Counsel. He has served as director of the Office of Equity and Diversity, the Office of Employee Relations, and the Center on Health Disparities. He is an assistant professor in the College of Pharmacy and the Department of Surgery in the College of Medicine. He also manages the Plough Center for Sterile Drug Delivery Solutions and the West Tennessee Regional Forensic Center.
Hal Brunt, MD
Chief Medical Officer Lakeside Behavioral Health System 2911 Brunswick Road Memphis, TN 38133 901-377-4700 www.lakesidebhs.com
A native of Mississippi, Dr. Brunt graduated from Yale University and received his medical degree from Tulane Medical School. He completed his post-graduate training in pediatrics at University of California, San Francisco; in adult psychiatry at Tulane; and in child and adolescent psychiatry at the Yale Child Study Center. Prior to relocating to Memphis, Dr. Brunt served as a consultant to the National Institute of Mental Health and on the faculty of Yale Medical School. In 1975, he joined the faculty of the University of Tennessee College of Medicine. Currently, Dr. Brunt teaches child and adolescent psychiatry at Lakeside in collaboration with the University of Tennessee College of Medicine in Memphis, where he serves as clinical associate professor of psychiatry and assistant director of training in child and adolescent psychiatry. He is board certified in child and adolescent
psychiatry by the American Board of Psychiatry and Neurology.
Denise Burke
Partner Waller Lansden Dortch & Davis, LLP 1715 Aaron Brenner Drive Memphis, TN 38120 901-288-1651 denise.burke@ wallerlaw.com
Burke is an accomplished healthcare attorney providing special regulatory counsel to private equity companies, hospitals, physicians, medical device companies and other healthcare clients on a wide range of complex regulatory/ compliance, operations and transactional issues. She is a prior Chair of the Tennessee Bar Association Health Law Section and was named a Fellow of the Nashville Health Care Council in 2016. Burke has been consistently recognized by Best Lawyers for the past decade, including 2012's "Lawyer of the Year" in healthcare law for the Memphis and West Tennessee area and as a "Woman of Influence" in 2017. She is also ranked in Healthcare by Mid-South Super Lawyers ®. She serves as a member of the Advisory Board of the Institute for Health Law & Policy at the University of Memphis Cecil C. Humphreys School of Law and the Common Table Health Alliance.
Marie ChisholmBurns, PharmD, MPH, MBA, FCCP, FASHP, FAST
Dean and Professor, College of Pharmacy University of Tennessee Health Science Center 881 Madison Ave., Suite 264 901-448-6036 mchisho3@uthsc.ed
An educator, researcher, author, and clinician, Marie Chisholm-Burns has a strong background in patient care, particularly with solid-organ transplant recipients. Under her leadership, the college has been ranked in the Top 20 in the nation among pharmacy schools. She is the founder and director of the Medication Access Program, which provides medication to approximately 1,000 solid-organ transplant patients. Her writing has appeared in approximately 340 publications, and she has received more than $17 million in
external research funding. She became a Fellow of the American Society of Transplantation in 2016. She also received the 2016 Inspiring Women in STEM Award and the 2017 Giving Back Award from Insight into Diversity.
Principal/CEO Clearly MD 8110 North Brother Blvd Memphis, TN 38133 901-373-2459 clearlymd.com
Having managed medical practices for over 30 years, Burns currently serves as owner and CEO for ClearlyMD Practice Solutions and is responsible for the development and management of Memphis' largest women's health practice, Memphis Obstetrics and Gynecological Association, PC (MOGA). A graduate of Memphis State University, (now University of Memphis), Burns has consulted with multiple practices throughout his career, having been instrumental in many local practice start-ups, mergers and acquisitions. ClearlyMD offers a full range of practice services including billing, human resources, marketing, IT, and financial management.
C Eric Callan, CRNA, NP, DNAP
Chief Executive Officer LifeLinc Anesthesia 3340 Players Club Parkway, Suite 350 Memphis, TN 38125 901-844-1590 lifelinc.com
Callan serves as CEO of LifeLinc Anesthesia, a progressive healthcare firm providing anesthesia management services in twelve states. He oversees the strategic growth and development of the organization while cultivating both clinical and administrative relationships with each client. Callan earned his Bachelor of Science in Nursing, his Master of Science in Nursing as well as his post-graduate anesthesia training from the University of Tennessee. He earned his Doctor of Nurse Anesthesia Practice from the Middle Tennessee School of Anesthesia.
InCharge HEALTHCARE 2020 Tommy Campbell, MD Board Chairman Consolidated Medical Practices of Memphis Cresthaven Internal Medicine 6799 Great Oaks Road, Suite 250 Memphis, TN 38138 901.821.8300 medicalofmemphis.org
Dr. Campbell attended Delta State University and graduated from the University Of Mississippi School Of Medicine in 1983. He completed his residency training in internal medicine at Baptist Memorial Hospital – Memphis, and in 1986, he served as chief resident in his field. In 2013, Campbell attended Auburn University and earned his MBA. He is certified by the American Board of Internal Medicine. In 2016, he served as president of the Memphis Medical Society.
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Brad Canada, MD
Chief Medical Officer University Clinical Health 1407 Union Avenue, Ste 700 Memphis, TN 38104 901-866-8864 universityclinical health.com Dr. Canada assumed the role of Chief Medical Officer for University Clinical Health in 2013. A board-certified nephrologist, he joined the medical staff in 2004 and was named Assistant Professor of Medicine at the University of Tennessee Health Science Center. From 2008 to 2010, he served as Interim Chief of the Division of Nephrology, and in 2009 was named Associate Professor of Medicine. In 2012, he was appointed Associate Chief Medical Officer and Vice President of Physician Services.
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Carol Carnell, MBA, RN Chief Administrative Officer West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055
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westcancercenter.org
Carnell previously served as Vice President of Revenue Cycle Management before being appointed Chief Administrative Officer. She joined West Cancer Center when they acquired a practice where she served as Administrator.
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InCharge HEALTHCARE 2020 Zach Chandler
Executive Vice President and Chief Strategy Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5137
Zach.chandler@bmhcc.org
Chandler is the executive vice president and chief strategy officer for Baptist Memorial Health Care. After earning his bachelor's degree in business administration from Baylor University, he received a master's degree in healthcare administration from Washington University School of Medicine. Before stepping into his current role, Chandler served as CEO of five different hospitals, as well as vice president and CEO of Baptist's metro-Memphis and regional divisions. He serves on numerous boards, including those of Hospital Wing, Crestwyn Behavioral Health and American Hospital Association Regional Policy Board, and he is a member of the Health Innovators Professional Society.
Jennifer Chiusano
Chief Nursing Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901-765-1000 saintfrancishosp.com
Chiusano is the Chief Nursing Officer for Saint Francis Hospital-Memphis with operational responsibility for nursing care. She brings more than 29 years of experience in nursing leadership and more than eight years of experience as a Chief Nursing Officer to her role. Jennifer plays a key role in facilitating and directing nursing leadership and in overseeing the quality of patient care and patient experience with a wealth of knowledge in quality, patient safety and nursing engagement. A graduate of Virginia Commonwealth University, she earned her Master of Arts in Organizational Management from the University of Phoenix and is Nurse Executive–Board Certified through the American Nursing Association Credentialing Center. Before joining the leadership team at Saint Francis, Chiusano served in a variety of roles at Sentara Heart Hospital in Norfolk, Virginia, and Delray Medical Center in Delray Beach, Florida.
Allison Cook
Director, Communications and Marketing Memphis Medical Society and MedTemps 1067 Cresthaven Road Memphis, TN 38119 901-761-0200 mdmemphis.org
Cook has 16 years of experience in media, marketing and communications. She stood as editor for a statewide magazine for many years, and she worked with a variety of industries as a marketing strategist for a full-service marketing firm. Most recently, Cook served as the Executive Director for Memphis Farmers Market, where she led the organization in growth and expansion. Cook is a graduate of Hendrix College in Conway, Arkansas.
Susan Cooper, RN, MSN, FAAN
Senior Vice President and Chief Integration Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
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Cooper joined Regional One Health in 2013 with a focus on population health and the health care delivery model of the future. Cooper earned her nursing degrees from Vanderbilt University, where she later served as a faculty member and assistant dean of the School of Nursing. Appointed by Governor Phil Bredesen in 2007, Cooper served as the Commissioner of the Department of Health, State of Tennessee, for five years. In 2011, Cooper transitioned to the Governor's Office, working on health and wellness related special projects. Cooper is a member of the QSource Board of Directors and has been recognized by the University of Memphis Loewenberg College of Nursing as one of their 50 Leaders in 50 Years. Her work with complex care patients has been recognized nationally by America's Essential Hospitals, and Cooper and her complex care team recently presented at the Camden Coalition's national annual conference.
InCharge HEALTHCARE 2020 Reginald Coopwood, MD
President and Chief Executive Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
Dr. Coopwood has been the President and CEO of Regional One Health since March 2010. Prior to joining Regional One Health, Dr. Coopwood served in leadership roles including CEO and CMO in other health systems. Dr. Coopwood's work at Regional One Health is complemented by his commitment to the health and well-being of the individuals in our community. Dr. Coopwood serves as a board member of Blue Cross Blue Shield of Tennessee and the Memphis Medical District Collaborative. He is an alumnus of Leadership Memphis. Dr. Coopwood serves on the Tennessee Hospital Association Board of Directors and is a member of the American Hospital Association's Nomination Committee. He has earned numerous honors for his work in healthcare over the years, including Inside Memphis Business' CEO of the Year in 2014; and the Tennessee Hospital Association's CEO Meritorious Service Award in 2011, the Diversity Champion Award in 2013 and the President's Award in 2016.
Regional One Health, where he served as medical director 2000 to 2018. Dr. Croce's work focuses heavily on quality initiatives, enhancing the physician/administration relationship and exploring new opportunities for patient care.
André K. Cromwell, MBA, MSN, RN Chief Executive Officer	Delta Medical Center 3000 Getwell Road Memphis, TN 38118 901-369-8518 Andre.Cromwell@ Deltamedcenter.com
Cromwell joined Acadia Healthcare in 2019 with over 23 years of progressive leadership experience. He previously served as the Chief Nursing Officer of Millwood Hospital in Arlington, Texas. Cromwell received his Master of Business Administration and Master of Science in Nursing and Business Leadership from Washington Adventist University. He has served in a variety of roles and settings within the healthcare industry. Research shows that there is a direct correlation between a developed workforce and improved patient outcomes. For this reason, he is dedicated to the education and development of
staff, at all levels of the organization. Cromwell is a member of the American Psychiatric Nurses Association and the American Organization of Nurse Executives.
Roland Cruickshank, FACHE President Methodist University Hospital 1265 Union Ave. Memphis, TN 38104 901-516-8279 methodisthealth.org/ university
Cruickshank joined Methodist University Hospital as president in 2018. Previously he served as president of Vintage Hospital Northwest Houston, a part of the CHI St. Luke's Health System. Prior to his role at Vintage, Cruickshank served five years as vice president of Operations at Houston Methodist Hospital, Texas Medical Center, a 1,119bed academic medical center. He had operational oversight for pharmacy and laboratory across eight hospitals in the Houston Methodist system. Cruickshank earned a Masters of Health Administration from the Medical University of South Carolina, a Masters of Public
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Martin Croce, MD
Senior Vice President and Chief Medical Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
Dr. Croce transitioned to the role of chief medical officer in August of 2018 after a lengthy and distinguished career in one of the busiest trauma centers in the United States – the Elvis Presley Trauma Center at Regional One Health. As chief medical officer, Dr. Croce oversees quality, medical research, medical staff services, regulatory readiness and infection prevention for the system. Dr. Croce earned his medical degree from the University of Tennessee Health Science Center (UTHSC). He completed a surgical critical care fellowship at the University of Miami, Jackson Memorial Hospital in Florida before returning to Memphis. He completed a residency and internship with UTHSC that started his career in the Trauma Center at
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InCharge HEALTHCARE 2020 Affairs from the University of South Carolina, and a Bachelor of Arts from the College of Charleston.
Rebecca Cullison, FACHE
President Methodist Le Bonheur Germantown Hospital 7691 Poplar Ave. Germantown, TN 38138 901-516-6994 methodisthealth.org/ Germantown
Cullison is the president of Methodist Le Bonheur Germantown Hospital. She began her career with Methodist in 2004 as an administrative resident after graduate school at the University of Alabama at Birmingham (UAB). Over the years she has held numerous positions with increasing responsibilities. Cullison was named assistant administrator in 2007 and in 2012 named vice president. She left this role to become the chief executive officer of The Village at Germantown, an affiliate of Methodist. Cullison was then named president of Methodist Germantown Hospital in 2018. She earned a Bachelor of Science degree in Healthcare Administration from UAB followed by a Master of Science in Health Administration and an MBA also from UAB.
Clint F. Cummins
Chief Executive Officer/ Executive Vice President Memphis Medical Society, MedTemps and Memphis Medical Foundation 1067 Cresthaven Road Memphis, TN 38119 901-761-0200 mdmemphis.org
Cummins has more than 17 years of executive planning, administration, communications and marketing experience in the nonprofit sector. He served six years at the American Cancer Society as Vice President, Corporate and Distinguished Partners. A graduate of the University of Tennessee-Martin, he is a board member of Medical Group Management Association (MGMA), UT Martin Alumni Chapter, Memphis Region, volunteers for Woodland Presbyterian Church and School and is a regional volunteer for his national fraternity, Kappa Alpha Order. He has served on the board of the Association of Fundraising Professionals, Memphis chapter and is a Fast Track graduate of Leadership Memphis. His background
includes implementing educational and leadership programs, supporting capacity building grant projects, and providing organizational leadership.
D Rusty DeGeorge, CMPE
Chief Executive Officer The Conrad | Pearson Clinic, P.C. 1325 Wolf Park Drive, Suite 103 Germantown, TN 38138 901-252-3420 rustydegeorge@ conradpearson.com www.conradpearson.com
DeGeorge is a native of Biloxi, Mississippi, and has been in Memphis since January 1992. He has been involved in healthcare since 1985 and has almost thirty years' experience in healthcare management. He has been chief executive officer of The Conrad | Pearson Clinic since January 2000. The clinic has ten physicians, several NP/PA providers, an ASC, advanced imaging, in-house clinical and Path Labs and an in-office dispensary. DeGeorge has served in various leadership roles with MGMA, Mid-South MGMA and TNMGMA. He has a BS in Business Administration from The University of Southern Mississippi and a MBA from William Carey College and is a Certified Medical Practice Executive with MGMA since 2003.
Sally Deitch, RN, FACHE
Market Chief Executive Officer Saint Francis Healthcare 5959 Park Avenue Memphis, TN 38119 901-765-1000 Saintfrancishosp.com
Deitch became Market Chief Executive Officer and Chief Executive Officer for Saint Francis Hospital-Memphis in October 2019. She has been with Tenet for more than 12 years and has served in numerous leadership roles. Deitch has held multiple CEO roles in the El Paso, Texas, market, was the Group CEO for El Paso and Rio Grande Valley, and most recently served as Tenet's Chief Nursing Officer and Vice President of Patient Care Services. As a recipient of four Tenet Circle of Excellence awards, she has built a legacy of operational excellence with a focus on patient care.
Paul DePriest, MD
Executive Vice President, Chief Operating Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-4140
Paul.depriest@bmhcc.org
Dr. DePriest is the first physician to serve as Baptist Memorial Health Care's executive vice president and chief operating officer. After earning a bachelor's degree in chemistry from Eastern Kentucky University, he received a medical degree from the University of Kentucky College of Medicine. He subsequently completed a residency in obstetrics and gynecology and a fellowship in gynecological oncology at the University of Kentucky Medical Center. Dr. DePriest earned a master's degree in healthcare management from the Harvard School of Public Health.
Pamela Dodson, MBA, BSN, RN
Chief Nursing Officer West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
Dodson has 30 years of experience in healthcare. Prior to joining West, she was the Senior Vice President of Patient Care Services and Chief Nursing Officer at the world-renowned St. Jude Children's Research Hospital where she led the institution to its first Magnet© Designation in 2015.
James R. Downing, MD President and Chief Executive Officer St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901-595-3300 stjude.org
Dr. Downing is president and chief executive officer of St. Jude Children's Research Hospital. As the architect of a six-year, $7 billion strategic plan, he is leading the expansion of St. Jude clinical care and research programs around the globe. Downing is a renowned leader in pediatric cancer research. His work is focused on understanding the genetic basis of cancer and using that
InCharge HEALTHCARE 2020 information to improve treatments. He was instrumental in launching the Pediatric Cancer Genome Project, an ambitious sequencing effort to discover why childhood cancer arises, spreads and resists treatment. Beyond research, Dr. Downing has been a driving force to take St. Jude to the world. Under his tenure, the hospital has developed a program solely focused on raising pediatric cancer survival rates internationally.
Gregory Duckett
Delivering Excellence Delivering Excellence to Womento Women of All Ages30 for Years Over 30 Years of All Ages for Over Senior Vice President and Chief Legal Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5233
Greg.duckett@bmhcc.org
Duckett joined Baptist Memorial Health Care in 1992 and serves as senior vice president and chief legal officer for the system. He holds a bachelor's degree from Oberlin College and a law degree from the University of Memphis Cecil B. Humphreys School Of Law. Duckett is deeply involved in the Memphis community, serving on numerous boards, including the Tennessee Election Commission, MIFA, National Civil Rights Museum, Tennessee Board of Regents, AutoZone Liberty Bowl, Greater Memphis Chamber of Commerce Foundation, Memphis River Parks Partnership, along with several other boards. He formerly served on the Federal Reserve Bank of St. Louis board of directors from 2008 to 2014 and the American Health Lawyers Association board of directors from 2003 to 2009.
Delivering Excellence to Women of All Ages for Over 30 Years
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David K. Dunning, MPA
Director/Chief Executive Officer Memphis Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901-577-7200
8110 Brother Blvd. Bartlett, TN 38133
www.memphis.va.gov
Dunning has served as Medical Center Director and Chief Executive Officer for the Veterans Affairs (VA) Medical Center in Memphis since May 2017. He has overall responsibility for the medical, administrative, and support operations of a 1A tertiary care facility delivering medical care, treatment, and services within a 220-bed inpatient facility and 9 Community Based Outpatient Clinics covering 53 counties in West Tennes-
InCharge HEALTHCARE 2020 see, Eastern Arkansas and Northern Mississippi. He joined the VA with 30 years of healthcare experience in the US Army. He is a multi-faceted healthcare executive, successful in environments of armed conflict to state-of-the-art healthcare facilities. Dunning has served as Chief Executive Officer (2) and Chief Financial Officer (5). He is a member of the Pi Alpha Alpha, National Honor Society for Public Affairs and Administration, the American Society of Military Comptroller, and is a Certified Defense Financial Manager. Additionally, in 2013 he was recognized as the Army Level Comptroller of the Year by the Assistant Secretary of the Army (Financial Management and Comptroller). Dunning's military service awards include four Legions of Merit, two Bronze Stars, and the Order of Military Medical Merit.
Dana Dye
Vice President Baptist Memorial Health Care Chief Executive Officer Baptist Memorial Hospital-Memphis 6019 Walnut Grove Road Memphis, TN 38120 901-226-0505 Dana.dye@bmhcc.org
Dye is a vice president and the first registered nurse to serve as CEO of Baptist Memorial Health Care's flagship hospital, Baptist Memorial HospitalMemphis. She holds a Bachelor of Science in nursing and a Master in Public Health Administration. A Baptist employee since 2007, she has served as chief nursing officer for Baptist Memphis, then CNO for the Baptist Memorial Health Care system before stepping into her current role. She is a member of the American College of Healthcare Executives.
E Debbie Eddlestone
Chief Executive Officer Stern Cardiovascular Foundation 8060 Wolf River Blvd. Germantown, TN 901-271-1000 debbie.eddlestone@ sterncardio.com
Eddlestone is CEO at Stern Cardiovascular Foundation where she oversees the daily activities of 39 Physicians, 50 Advanced Practice Providers and 320 other support staff. A Stern employee
since 1997 when she moved to Memphis from New Orleans, Eddlestone was COO until becoming CEO in 2009. She is a Board Member of the American Heart Association, MGMA, National Association for Professional Women and MedAxiom.
Brandon Edgerson, MS, PharmD Vice President of Professional Services Le Bonheur Children's Hospital 848 Adams Ave. Memphis, TN 38103 901-287-6030 info@lebonheur.org
Edgerson, is Le Bonheur's vice president of Professional Services. He oversees operations in the Pharmacy, Lab, Radiology, Rehabilitation Services, Nutrition, Spiritual Care, Child Life, Social Work, Volunteer Services and Respiratory Care. Edgerson joined Le Bonheur in 2006 and served as director of Pharmacy before moving into his current position. In addition to his work at Le Bonheur, he has held the offices of President and Secretary/ Treasurer for Tennessee Society of Health-System Pharmacy (TSHP) and been involved in various professional organizations such as Tennessee Pharmacists Association, Children's Hospital Association, American Society of Health-System Pharmacists, and the University of Tennessee Health Science Center (UTHSC) Pharmacy Alumni Board. Edgerson earned his PharmD from Xavier University of Louisiana in New Orleans, completed his residency training at Ohio State University Medical Center and earned his master's from Ohio State University.
Vice President of Managed Care Baptist Memorial Health Care Chief Executive Officer Baptist Health Services Group 350 North Humphreys Blvd. Memphis, TN 38120 901-227-2490
from the University of Memphis. He is the board chair for Connected Care of West Tennessee and a board member of the Select Health Alliance, a clinically integrated network. Elliott was a past chairman of the Health Care Financial Management Association—Tennessee Chapter.
F Susan P. Ferguson
Vice President, System Chief Nurse Executive Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-7477 Susan.ferguson @bmhcc.org
Ferguson is Baptist Memorial Health Care's vice president and system chief nurse executive. During her 30-yearplus Baptist career, Ferguson has served in a variety of roles throughout the system, most recently as system nursing director for clinical value analysis/specialty care/patient safety, where she managed patient safety and quality initiatives and performed a number of other duties. Prior to serving as the system nursing director, Ferguson served as Baptist Memorial Hospital-Collierville's CNO; system director of nursing; director of nursing administration; director of oncology services; and CNO for Baptist Memorial hospitals in the metro-Memphis area, West Tennessee and East Arkansas. Ferguson began her career in the emergency department at Baptist Memorial Hospital-Medical Center.
Thomas C. Ferguson, MD
Chief of Staff Memphis Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901-577-7202 memphis.va.gov
Dr. Ferguson has served as Chief of Staff for the Memphis Veterans Affairs (VA) Medical Center since March 2017. In this David.elliott@bmhcc.org capacity he has oversight of all the clinical, educational and research programs Elliott is vice president of managed of the medical staff and is involved care for Baptist Memorial Health Care operationally with the VA Leadership and CEO of Baptist Health Services Team in the design and activation of a Group, a five-state provider network number of new clinical spaces. Ferguson with more than 400,000 covered lives. has served as a consultant to VA Central After earning a bachelor's degree from Office from 2014 through 2017 and is a David Lipscomb University, he earned subject matter expert on primary care a Master of Business Administration
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InCharge HEALTHCARE 2020 with the Veterans Engineering Resource Center. Ferguson is a graduate of the University of Tennessee and has served as Chief of Primary Care, Associate Chief of Staff for Ambulatory Care, Acting Deputy Chief of Staff and Acting Chief of Staff. Prior to Joining the Department of Veterans Affairs, he was a partner in a private practice affiliated with Methodist Le Bonheur Healthcare.
Dawn FitzGerald, MS, MBA
Chief Executive Officer Qsource 3340 Players Club Pkwy., Ste.300 Memphis, TN 38125 901-682-0381 Qsource.org atomAlliance.org
MID-SOUTH MEDICAL GROUP MANAGEMENT ASSOCIATION
MID-SOUTH MEDICAL GROUP MANAGEMENT A S S O C I AT I O N
WHO WE ARE The Mid-South Medical Group Management Association (MSMGMA) formed in 1987 when a group of practice managers across Memphis started meeting to discuss common experiences in their offices. The group has now grown to include more than 100 members from the Memphis area. MSMGMA is the premier association for professionals who lead Medical Practices. Through regular inperson educational meetings, networking events, and access to statewide webinars and conferences, our group serves as a powerful resource for Practice Executives.
WHY MID SOUTH MGMA? Healthcare is one of the most complex industries in the country. MSMGMA offers resources to every type of practice manager, whether you are in a private office or a hospital system. MSMGMA offers opportunities to learn from other practice executives and mentor those newly in their roles. We provide education opportunities, bringing in speakers from across our region to discuss applicable topics to your practices.
Mid-South MGMA I 1067 Cresthaven Rd, Memphis, TN 38119 Education & Information Resources msmgma@mdmemphis.org Monthly luncheons and annual spring and fall conferences Bi-monthly newsletter
Networking Membership Database & Members Only section on our website Monthly networking luncheons with educational speakers included
Easy access to industry news, job postings, and scholarship information Active guidance toward certification and fellowship in the American College of Medical Practice Executives
Advocacy State and national information about legislative issues that impact your practice
MEMBERSHIP LEVELS & DUES ACTIVE: $350 AFFILIATE: STUDENT: $50 Mid-South MGMA I 1067 Cresthaven Rd, $400 Memphis, TN 38119
Includes state-wide Tennessee Medical An affiliate Member is a vendor/supplier A student Member is a msmgma@mdmemphis.org | www.midsouthmgma.org which supplies products or services to person who is currently enrolled full time Group Management Association medical groups and will be entitled to a through an accredited postsecondary membership and local MSMGMA limited membership with no voting college or university in a baccalaureate membership. Active Members are or masters level program that enhances engaged in membership or leadership of privileges, but will be permitted to attend meetings and participate in or corresponds to the profession of a medical group practice formally medical practice management. Student organized for the purpose of healthcare other activities of the MSMGMA. It is the hope of the MSMGMA that the members will be entitled to a limited delivery or individuals that provide MSMGMA and the affiliate member will membership with no voting privileges administrative or related support Memphis Medical News each benefit mutually in the exchange and cannot hold office but will be services to one or more medical group of information, ideas and economic practices, such as management permitted to attend meetings and support. The MSMGMA does not in any participate in other activities of the companies, consultants, billing, etc. way endorse the products, supplies or MSMGMA.
As Qsource's CEO since 2007, FitzGerald leads the organization's strategic growth in the commercial & private sectors, federal and state-based healthcare quality improvement, quality assessment, and health information technology consulting. She piloted the expansion of the organization's footprint and services in healthcare quality; most recently expanding into Ohio and Florida to conduct external quality review and assessment for Medicaid in those states. Fitzgerald also places a priority on providing direct, face-to-face education and technical assistance for healthcare providers, patients, community partners and healthcare systems in Tennessee. Under her leadership, the organization launched QsourceCares and the QCP community partnership initiative to address the unique needs of local communities. In just two years, the initiative has provided more than $530,000 in community-based grants to local organizations working to improve health outcomes.
Pat Flynn, MD
Medical Director of Quality and Patient Care Senior Vice President St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901-595-3300 stjude.org
Dr. Flynn is a member in the Department of Infectious Diseases at St. Jude Children's Research Hospital, where she holds the Arthur Ashe Chair in Pediatric AIDS Research. She is also Professor of Pediatrics and Preventive Medicine at the University of Tennessee Health Science Center. During her
InCharge HEALTHCARE 2020 career, Dr. Flynn has worked both in the St. Jude HIV/AIDS Program as well as a consultant for pediatric oncology and bone marrow transplant recipient patients at St. Jude. She has directed and participated in clinical research in both of these areas and participates in the training of pediatric infectious disease trainees. She currently serves as the Interim Executive Vice President and Clinical Director for St. Jude.
Institute, the Board of Governors of the New Memphis Institute and Memphis Economic Club. Fountain also is chair of the United Way of the Mid-South. He is previous chair of the Emerge board of directors and is a former member of the Dixon Gallery and Gardens and the Brooks Museum.
Kathleen Forbes, MD, MSHM, CPE, FAAFP
Terrence Geiger, MD, PhD Medical Director, Clinical Pathology Senior Vice President St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN, 38105 901-595-3300
Executive Vice President, Academic Group Methodist Le Bonheur Healthcare 1211 Union, Suite 700 Memphis, TN 38104 901-516-0791
methodisthealth.org
Dr. Forbes is Methodist Le Bonheur Healthcare's new academic group executive vice president. She will provide strategic leadership of Le Bonheur Children's Hospital, Methodist University Hospital and will work in partnership with West Cancer Center and University of Tennessee Health Science Center to enhance and elevate teaching, research, clinical and operational excellence for the patients we serve. She is a board certified physician executive with a Medical Doctorate from the Medical College of Ohio. She earned a Bachelor of Science degree from Bowling Green State University in Ohio and a Master of Science in Healthcare Management from the University of Texas at Dallas/ Southwestern University Alliance for Medical Management Education.
Dr. Geiger serves as a senior vice president and the Deputy Director for Academic and Biomedical Operations at St. Jude Children's Research Hospital. Geiger joined St. Jude in 1999, and currently holds the St. Jude Endowed Chair in Pediatrics. Throughout his career, Dr.
Scott.fountain@bmhcc.org
Fountain, Baptist's senior vice president and chief development officer, oversees the Baptist Memorial Health Care Foundation and Baptist's corporate communications department. Fountain graduated from Iowa State University and has spent his entire career in institutional advancement. Outside of work, he serves on the board of the Medical Education and Research
2020 President MidSouth MGMA Principal/Chief Financial Officer Clearly MD 8110 North Brother Blvd Memphis, TN 38133 901-373-2459
Stjude.org
Scott Fountain
Senior Vice President and Chief Development Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-8182
Geiger has made significant scientific and clinical contributions. His research program focuses on immunologic diseases and cancer immunotherapy. Since 2006, he also has served as Medical Director for Clinical Pathology in the Department of Pathology. The department was the first in a children's hospital in the nation to receive the College of American Pathologists ISO15189 accreditation. In his current role as Deputy Director for Academic and Biomedical Operations, Dr. Geiger is responsible for overseeing academic and biomedical functions within the institution.
clearlymd.com
For the last 20 years, Gibson has worked exclusively in healthcare and physician practice management and consulting. His experience includes
MOSTELLER
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Paul Mosteller
901-570-0219 • paul@emrgpro.com Commissions as low as one percent 2171 Judicial Drive Suite 117, Germantown, TN 38138 901-708-2022 Office License 263887
InCharge HEALTHCARE 2020 hospital, physician practice, and MSO operations, information technology, and financial services and solutions. He is a graduate of Union University and will serve as the 2020 president of the MidSouth MGMA.
Kim Gilley, RN, CPTC Director of Clinical Operations Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901-328-4438 kgilley@midsouth donor.org www.midsouth transplant.org
Gilley currently serves as the Director of Clinical Operations for Mid-South Transplant Foundation (MSTF). She ensures compliance with MSTF policies and all other regulatory and accrediting agencies as they relate to Organ Recovery, Tissue Recovery, Family Care and Hospital Services. She leads these departments to plan and execute programs that maximize the number of organs & tissues recovered and transplanted. She received her Diploma of Nursing from St. Joseph Hospital School of Nursing and is certified as a Procurement Transplant Coordinator as well as a certified Tissue Bank Specialist. She has more than 28 years of nursing experience to include critical care, emergency room nursing and administration.
Barry Gilmore, MD, MBA
Vice President and Chief Medical Officer Le Bonheur Children's Hospital 848 Adams Ave. Memphis, TN 38103 901-287-6030 info@lebonheur.org
Dr. Gilmore is vice president and chief medical officer for Le Bonheur Children's Hospital. Prior to becoming vice president and chief medical officer, Gilmore was Le Bonheur's director of Emergency Services and chief of Emergency Services. Gilmore received his medical degree from the University of Arkansas College Of Medicine, where he also completed his internship and residency. He completed a Fellowship in Pediatric Emergency Medicine at the University of Alabama-Birmingham before joining the Le Bonheur medical staff in 1998. He also is a professor of pediatrics with the University of Tennessee Health Science Center.
Anna Joy Golden, MSN
Chief Executive Officer Lakeside Behavioral Health System 2911 Brunswick Road Memphis, TN 38133 901-377-4700 www.lakesidebhs.com
Golden has worked in the healthcare industry in the Memphis area for a number of years. Joining Lakeside in 2000, she held several roles as staff nurse, house supervisors, CNO, and COO. In 2012, she moved into the role of CEO. Golden has served as an active member of the Tennessee Hospital Association Board of Directors and is a member of the American Psychiatric Nurses Association. Golden holds a Master of Science Degree in Nursing and a Bachelor of Science Degree in Operations Management.
Teresa Golden, RN, BSOL Practice Manager Mid- South Pulmonary Specialists, PC 5050 Poplar Ave, Suite 800 Memphis, TN 38157 901-276-2662 mspulmonary.com
Golden has been with Mid-South Pulmonary Specialists for 25 years. She has an associate of Science in Nursing from Southwest Community College. She also has a Bachelor's degree in Organizational Leadership and Healthcare Management from Union University. She attributes the success of Mid-South Pulmonary Specialists, P.C. to working with highly skilled physicians who practice within the scope of their knowledge base, yet remain flexible and easily adaptable to changes in the healthcare market.
Cori Grant, MBA, PhD Vice President of Operations Qsource 3340 Players Club Pkwy., Ste.300 Memphis 38125 901-682-0381 Qsource.org atomAlliance.org
Grant is responsible for operational leadership of Qsource and oversees corporate operations and support services, including data analytics, marketing and communications, and ISO
quality management systems. With additional responsibilities as IDIQ director, Grant led the organization's five-state, five-year atom Alliance Quality Innovation Network-Quality Improvement Organization (QIN-QIO) contract. In this role, she oversaw the CMS-funded QIO program work, supported by more than $75 million to improve healthcare quality, costs and access for nearly 5 million Medicare consumers throughout Tennessee, Indiana, Kentucky, Alabama, and Mississippi. She earned a Master of Business Administration from the University of Tennessee, and a Ph.D. in Epidemiology from the University of Memphis School of Public Health.
Chief Executive Officer West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
Graves brings a wealth of experience to West Cancer Center with over 30 years in leadership positions directly with Methodist Le Bonheur Healthcare. As CEO of HealthChoice, LLC, a joint venture between Methodist Le Bonheur Healthcare and MetroCare Physicians, Mitch had a positive impact on over 125,000 patients.
Bill Griffin
Executive Vice President and Chief Financial Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-7014 Bill.griffin@bmhcc.org
Griffin received his Bachelor of Accountancy from the University of Mississippi in 1982. He then began his career in public accounting, working 11 years with top accounting firms Arthur Andersen and KPMG Peat Marwick. In 1993, he joined Baptist Memorial Health Care and has served as the chief financial officer for Baptist Memorial Hospital-Golden Triangle, chief financial officer for Baptist Memorial Hospital-Memphis and corporate system director of finance. In 2000, Griffin was promoted to vice president of corporate finance and also served as corporate privacy and security officer. He was promoted to EVP/ CFO in December 2015. He is a certified public accountant, a chartered global
InCharge HEALTHCARE 2020 management accountant, a fellow of the Healthcare Financial Management Association and an HFMA-certified healthcare financial professional.
Steven Gubin, MD
Group President Stern Cardiovascular Foundation 8060 Wolf River Blvd. Germantown, TN 38138 901-271-1000 www.sterncardio.com
Dr. Gubin is from Caruthersville, Missouri. He graduated with a BA in Chemistry from the University of North Carolina and received his Medical Degree from the University of Tennessee. He completed his Cardiology Fellowship at the University of Illinois Hospital and the Hershey Medical Center, Penn State University in 1991. He serves on the American Heart Association Executive Board. Dr. Gubin currently practices Consultative Clinical Cardiology, Echocardiography, and Nuclear Cardiology at the Stern Cardiovascular Foundation where he has served as President of the group since 2005.
Chip Harris
Administrator Neurology Clinic 8000 Centerview Pkwy #300 Cordova TN 38018 901-255-7155
Kirstee Hall
Chief Executive Officer Common Table Health Alliance 6027 Walnut Grove, Plaza 2, Suite 215 Memphis, TN 38120 901-684-6011
commontablehealth.org
In August 2018, Hall became the new Chief Executive Officer of Common Table Health Alliance (CTHA), a leading non-profit regional healthcare collaborative focused on improving health disparities and health outcomes in the Midsouth. Hall has extensive experience in the healthcare and non-profit sectors along with a true passion for Memphis and Shelby County. She is driven by the goal of improving the health of all of our neighbors in order to build a stronger, more vibrant community. She has had a distinguished career in medical sales/ marketing, non-profit development and marketing, strategic planning, strategic partnerships, management, and communications.
charris@neuroclinic.org www.neurologyclinic.org
Harris is a Memphian who for the past 15 years has served as administrator at the Neurology Clinic in Cordova. The clinic includes eight physicians, two nurse practitioners, a sleep, research and MRI center. Harris has worked with various hospitals as an administrator including Baptist Hospital in the early 1980's. He has a BS in Biology from Rhodes College and a master's degree in hospital administration from Washington University in St. Louis.
World Class Pain
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InCharge HEALTHCARE 2020 Parker Harris, MHA
2020 President MidSouth Healthcare Executive (ACHE) Chief Executive Officer / Administrator Baptist Memorial Hospital- Tipton/Baptist Cancer Center 1995 Hwy 51 South Covington, TN 38019 901-475-5500 parker.harris@bmhcc.org
Harris will be the 2020 President of the MidSouth Healthcare Executives which is the West Tennessee chapter of the American College of Healthcare Executives. He also serves as the CEO and administrator of the Baptist hospital in Covington, Tennessee. In addition to the hospital, Harris oversees oncology operations in the West Tennessee, and Memphis metro markets. Harris graduated from the University of Memphis's Masters of Healthcare Administration program in 2016.
Danielle Hassel, MD, FAAPMR 2020 President Memphis Medical Society 1067 Cresthaven Road Memphis, TN 381193833 901-761-0200 mdmemphis.org
Dr. Hassel will be the 2020 President for Memphis Medical Society. Dr. Hassel has practiced Physical Medicine and Rehabilitation in the Memphis area since 2008, and is Chief Physician/Medical Director of the Spinal Cord Injury Program at Memphis VA Medical Center. Dr. Hassel is past Executive Board member of Bluff City Medical Society. She is active in the Tennessee Medical Association, previously serving on the Board of Trustees. Nationally representing her specialty, Dr. Hassel is outgoing President of the Tennessee Association of Physical Medicine and Rehabilitation. She is a graduate of Jackson State University, University of South Alabama College of Medicine, and the University of Arkansas for Medical Sciences.
Alisa Haushalter, DNP, RN, PHNA-BC Director Shelby County Health Department (SCHD) 814 Jefferson Avenue Memphis, TN 38105 901-222-9080 alisa.haushalter@ shelbycountytn.gov
Haushalter was appointed Director of the Shelby County Health Department in 2016. The mission of the local health department is to protect, promote and improve the health of those who live, learn, work, play or worship in Shelby County. She provides overall leadership to the SCHD, with services ranging from environmental health to clinical to health promotion services. Haushalter earned a Doctor of Nursing Practice degree with a specialty in public health leadership from the University of Tennessee Health Science Center where she is currently a faculty member. She provides a public health perspective on several boards including the United Way and Church Health. She co-leads the Tennessee Action Coalition for Nurses. She has received several awards and honors as a transformational leader and brings more than 35 years of public health experience to her role.
Neil Hayes, MD, MPH Van Vleet Endowed Professor in Medical Oncology' Division Chief of Hematology and Oncology University of Tennessee Health Science Center 19 S. Manassas Street Memphis, TN 38163 901-448-1765 neil.hayes@uthsc.edu
Dr. Hayes, who was recruited to UTHSC roughly two years ago, played a major role in developing The Cancer Genome Atlas (TCGA), one of the most dramatic breakthroughs in understanding cancer to date. TCGA's impact on cancer research cannot be overstated and includes such specific implications as redefining the way clinicians classify and treat cancer based on molecular patterns. He has played a significant role in over 200 publications, dozens in top journals including Cell, Science, Nature, and The New England Journal of Medicine.
George Herandez
Chief Executive Officer Campbell Clinic 1400 South Germantown Road Germantown TN, 38138 901-759-3100 ghernandez@ campbellclinic.com
Hernandez leads Campbell Clinic, an orthopedic surgery group founded in Memphis in 1909. Prior to being named CEO in 2010, Hernandez was the clinic's CFO and had held that role since 1995. The organization employs 50 physicians and more than 500 employees at five locations across the Mid-South. Hernandez is a member of multiple national organizations: the Medical Group Management Association, Healthcare Financial Management Association and American Alliance of Orthopaedic Executives. He also serves on the City of Germantown Planning Commission and is a Reserve Officer with the City of GermantownPolice Department.
Craig Hofer, CPA
Chief Financial Officer Qsource 3340 Players Club Pkwy., Ste.300 Memphis 38125 901-682-0381 Qsource.org
Hofer is Chief Financial Officer for Qsource, a nonprofit, 501(c)(3) healthcare quality improvement organization, health information technology consultancy and government contractor. As CFO, Hofer leads the work of internal shared service teams in corporate Finance and Information Technology & Security for Qsource and its affiliates. Hofer holds a Bachelor of Business Administration (BBA) in Accounting from the University of Memphis. He earned his CPA license in 1985 while working for the 12th largest international accounting firm and practiced public accounting as an actively licensed CPA for 10 years.
J Chris Jenkins
Chief Operating Officer Saint Francis HospitalBartlett 2986 Kate Bond Bartlett, TN 38133 901-820-7000 www.SaintFrancis Bartlett.com
As Chief Operating Officer, Jenkins oversees day-to-day operations at Saint Francis Hospital-Bartlett. Prior to arriving at Saint Francis, he served as Executive Director of UT Methodist Physicians at Methodist Le Bonheur Healthcare. Jenkins was responsible for overseeing all adult academic faculty physicians, inpatient and outpatient operations spanning Methodist Healthcare across 19 different specialties. Previously at Methodist Le Bonheur he was Administrator of Clinical Operations for University Hospital. Additionally, Jenkins has served as Administrator of the Tulane Cancer Center in New Orleans. He earned a Bachelor of Science in Business Administration at the University of Montana and Master of Healthcare Administration from the
University of Memphis. In 2010, Jenkins was honored by the Memphis Business Journal as a "Top 40 under 40" recipient. In 2013, he was named the Young Healthcare Executive of the Year for Tennessee by the American College of Healthcare Executives.
Kimble L. Jenkins
Chief Executive Officer OrthoSouth 6077 Primacy Parkway, Suite 140 Memphis, TN 38119 901-641-3000 orthosouth.org
Jenkins joined MSK Group, P.C. as CEO in 2017. In 2019, the individual practices within the group – Memphis Orthopaedic Group, OrthoMemphis, and Tabor Orthopedics – rebranded together as the single entity OrthoSouth. Jenkins previously served as CEO of MRI Interventions, Inc., a publicly traded medical device company.
Cato Johnson
Chief of Staff, Public Policy and Regulatory Affairs Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0551 methodisthealth.org
Johnson was named Chief of Staff in 2017. Additionally, Johnson provides leadership in Public Policy and Regulatory Affairs, a role he has held at Methodist Healthcare since 1985. Prior to that, he was vice president of Corporate Affairs at the Regional Medical Center at Memphis. Johnson currently serves on a number of boards including the governing board for the University of Memphis, chairman of the TennCare Medical Care Advisory Committee, chair of the Shelby County Schools Athletic Committee, the University of Memphis Athletic Department Community Advisory Committee, Southwest Tennessee Community College Board of Advisors, and the MIAA Athletic Development Committee. He is also on the president's council for Lemoyne-Owen College and
Help us build on our understanding of advancing relapsing multiple sclerosis Join this clinical study to research a medication under investigation for people with advancing relapsing multiple sclerosis The EXCHANGE Study is looking at a medication under investigation for people with advancing relapsing multiple sclerosis (RMS). The medication under investigation for this study has been approved for use in the United States. You, or someone you care for, may be able to take part if you/they: • are a man or woman, 18–65 years of age • have advancing RMS (where symptoms are getting worse over time) • have been continuously treated with an MS medication (eg, beta-interferons, glatiramer acetate, fingolimod, dimethyl fumarate, or teriflunomide) for at least 3 months. The EXCHANGE Study will involve 6 study visits over a period of up to 6 months. If you are interested in learning more, please contact:
NEUROLOGY CLINIC, P.C.
901.507.3535 | RESEARCH@NEUROCLINIC.ORG
InCharge HEALTHCARE 2020 is on the Memphis and Shelby County Public Building Authority. Johnson received a Bachelor of Science and a Master of Science from Memphis State University.
Florence Jones, DNP, RN, NEA-BC
President Methodist North Hospital 3960 New Covington Pike Memphis, TN 38128 901-516-5200
methodisthealth.org/north
Jones is President of Methodist North. In 2013, she was named vice president and chief Nursing officer (CNO) in 2013. Previously, she served as CNO at Methodist South Hospital starting in 2008. Under her leadership, Methodist North Hospital received the Magnet Designation and is now one of nine Magnet-designated hospitals in Tennessee. Less than ten percent of hospitals in the country hold the Magnet designation. Jones earned a bachelor's degree in nursing from Murray State University, a master's degree in nursing administration from the University of Evansville, and a Doctorate of Nursing Practice from Union University.
Beverly Jordan
Vice President, Chief Information and Transformation Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-7475
Market Chief Human Resources Officer Saint Francis Healthcare 5959 Park Avenue Memphis, TN 38119 901-765-1000 saintfrancishosp.com
Keith is the Market Chief Human Beverly.jordan@bmhcc.org Resources Officer. In this role, he leads the human resource strategy in Jordan serves as Baptist Memorial support of the overall business plan Health Care's vice president and chief and strategic direction of Saint Francis information and transformation officer. Healthcare, specifically in the areas This position put her in charge of of employee engagement, succesBaptist's multimillion dollar transition sion planning, change management, to an electronic health record. She also performance management, and training oversees the organization's informaand development. He received his tion technology services department Bachelor of Business Administration – Baptist Technology Services. She from Mississippi State University, and earned a Bachelor of Science degree his Master of Science in Administration from Central Michigan University and from Central Michigan University. Marty a Master of Science in Nursing from is also certified as a Senior Professional the University of Phoenix. Jordan has in Human Resources. volunteered for Habitat for Humanity and served as chair of Leadership William A. Kenley, Memphis' board of directors.
FACHE
K Pat Keel, FHFMA
Chief Financial Officer Senior Vice President St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN, 38105 901-595-3300 Stjude.org
Keel serves as chief financial officer and senior vice president at St. Jude. With more than 25 years of experience in health care, Keel leads the financial strategy and management at the hospital, which employs more than 4,200 and treats more than 7,800 patients a year. She joined the institution in February 2016 to help St. Jude launch a new, six-year strategic plan focused on significantly expanding clinical care and research programs. As CFO, Keel oversees all financial operations, including finance, supply chain, reimbursement, revenue cycle, managed care contracting and grants.
William M. "Marty" Keith, SPHR
Executive Vice President, Community Group Methodist Le Bonheur Healthcare 1211 Union, Suite 700 Memphis, TN 38104 901-516-0937 methodisthealth.org
Kenley was named executive vice president for the Community Group in April 2017. This appointment will bring focus to the unique aspects of community medicine. Previously, he was CEO of Methodist Le Bonheur Germantown Hospital in May 2009. Prior to this appointment, he served as administrator and CEO of Methodist North Hospital for five years and led the hospital to become the first private hospital in Memphis with an electronic medical record. Kenley holds a master's degree in health administration from Duke University and a Bachelor of Science from Radford University. He is a fellow of the American College of Healthcare Executives and serves as chairman of the board for The Village at Germantown. He is a member of the Tennessee Hospital Association Solutions Group and also the Rotary Club.
InCharge HEALTHCARE 2020 William Kim
Senior Vice President and Chief Information Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100
Randy King
Carla Kirkland, MSN, APRN, ACNP-BC, FNP-BC, ENP-BC
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regionalonehealth.org
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PERSONALIZED OBSTETRICS Randy.king@bmhcc.org
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InCharge HEALTHCARE 2020 Tina Kovacs
Chief Financial Officer Saint Francis Healthcare 2986 Kate Bond Rd. Bartlett, TN 38133 901-820-7050 tina.kovacs@ tenethealth.com
In November 2017, Kovacs assumed the role of CFO for Saint Francis Healthcare. Prior to that, she served as the Chief Financial Officer at Saint Francis Hospital-Bartlett. She provides executive financial leadership, overseeing Accounting, Business Office, Patient Registration, Medical Records, Materials Management, Case Management, and Information Systems. Previous experience includes serving as Assistant Chief Financial Officer at Sierra Medical Center in El Paso, Texas. She has also worked in financial leadership roles at hospitals in Indiana and Louisiana. Kovacs received her bachelor's degree from Loyola University in New Orleans and her MBA from the University of New Orleans.
L Chuck Lane
Chief Financial Officer Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0791 methodisthealth.org
Lane serves as SVP/chief financial officer (CFO) for Methodist Le Bonheur Healthcare (MLH). Lane joined MLH in 1996, where he served as project facilitator for the corporate finance department and director of business planning for the MLH corporate division. He was promoted to CFO for Methodist University Hospital (MUH) in 2001. After leading MUH for 16 years, Lane was promoted in 2017 to senior vice president/associate CFO for the Methodist Le Bonheur Healthcare system. He received both a bachelor's degree and a Master of Business Administration from the University of Memphis.
Ann Langston
Senior Director of Strategic Partnerships and Opportunities Church Health 1350 Concourse Ave.	Memphis, TN 38104 901-272-7170 langstona@ churchhealth.org
Langston attended Southern Methodist University where she earned a Bachelor of Arts and J.D. degrees. She practiced law in Atlanta and Memphis for 22 years before joining Church Health in 1999. She has served as Director, Chief Strategic Officer and is now the Senior Director of Strategic Partnerships and Opportunities with Church Health. She currently serves on the Boards of the Community Redevelopment Agency, the Foundation of Southwest Tennessee Community College and St. John's United Methodist Church.
Jami Lazarov, JD
General Counsel LifeLinc Anesthesia 3340 Players Club Parkway, Suite 350 Memphis, TN 38125 901-844-1590 lifelinc.com
Lazarov serves as LifeLinc's General Counsel bringing over 8 years of legal experience to the organization. In her role, Jami advises LifeLinc on clinical services agreements, employment contracting, health law and risk management, regulatory compliance, and general corporate matters. She is a graduate of the University of Texas at Austin and earned her Juris Doctor degree at the University of Miami School of Law. Jami is a member of the Memphis Bar Association, the Tennessee Bar Association, the Junior League of Memphis, Leo S. Bearman, Sr. American Inn of Court, and the Association of Women Attorneys.
John A. Lewis
Administrator and Chief Executive Officer Semmes Murphey Clinic, PC 6325 Humphreys Boulevard Memphis, TN 38120 901-522-2615 semmes-murphey.com
Lewis is Administrator and CEO at Semmes Murphey Clinic, PC, where he is involved in all phases of leading the
operation and setting strategic direction. With 25-plus years of leadership experience in multiple industries, including manufacturing, distribution and healthcare, Lewis has spent the last 18 years at Semmes Murphey Clinic, PC. He completed his Master of Business Administration at Christian Brothers University, and he is a Certified Public Accountant, a Fellow in the American College of Medical Practice Executives and Certified in IT Project Management.
Wendy M. Likes, PhD, DNSc, FAANP
Dean, College of Nursing, Ruth Neil Murry Endowed Chair University of Tennessee Health Science Center 920 Madison Ave., 10th Floor 901-448-6135 wlikes@uthsc.edu
A three-time alumna of UTHSC, Likes was appointed dean of the College of Nursing in June 2015. Under her leadership, the college has been ranked among the Top 24 DNP programs in the country. She is responsible for managing more than 100 faculty and staff members and educating and serving some 600 students annually. She holds the Ruth Neil Murry Endowed Chair in Nursing. Likes has served as principal investigator or co-investigator for more than $1.2 million in grants and special project funding.
President and Chief Executive Officer Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5134
Jason.little@bmhcc.org
Little is Baptist Memorial Health Care's president and CEO. He is the fifth president in Baptist's history, and under his leadership Baptist has grown from a 14-hospital system to a 22-hospital, $3.1 billion integrated health care system. Little received his bachelor's degree in health administration from the University of Tennessee, where he received the prestigious Whittle Scholarship and was elected student body president. He earned master's degrees in business administration and health care administration from the University of Alabama at Birmingham. He came to
InCharge HEALTHCARE 2020 Baptist in 2002 after serving as an operations administrator at the Mayo Clinic in Scottsdale, Arizona. In 2011, Little received the American College of Healthcare Executives' Early Career Healthcare Executive Award. He serves on boards of the Greater Memphis Chamber, the New Memphis Institute, the Tennessee Hospital Association, the University of Memphis Foundation, Briarcrest Christian School, the Tennessee Business Roundtable, the Mississippi Hospital Association, the Senior Protection Coalition and the Healthcare Institute.
Chris Locke
Chief Executive Officer Saint Francis HospitalBartlett 2986 Kate Bond Rd. Bartlett, TN 38133 901-820-7000 www.SaintFrancis Bartlett.com
Locke joined Saint Francis HospitalBartlett as CEO in 2015, having previously served as the hospital's interim CEO in 2012. Locke's leadership experience in the healthcare field includes serving as Chief Operating Officer of Atlanta Medical Center, where he excelled in operations, physician engagement, team building and strategic planning. He also served as the Chief Operating Officer at Spalding Regional Medical Center in Griffin, GA and Wellington Regional Medical Center in Wellington, FL. Locke serves as Chairman of the Board of the Bartlett Area Chamber of Commerce. He holds a Master of Health Administration degree from Washington University in St. Louis School of Medicine and a Bachelor of Arts in Psychology from the University of Kansas.
IS YOUR LICENSE IN JEOPARDY? Medical/Nursing Board Inquiries Investigations • Disciplinary Actions Attorney Ashley Cleek has been representing individual providers and hospitals in medical malpractice cases throughout Tennessee for the past 15 years. He also assists physicians, nurses, and mid-level providers who are under investigation or facing disciplinary action by the medical/nursing board. Mr. Cleek has significant appellate experience, handling numerous cases before the Tennessee Court of Appeals, Tennessee Supreme Court, and the United States Court of Appeals for the Sixth Circuit. He is an AV-Preeminent® rated lawyer, which is the highest rating available in the Martindale-Hubbell® evaluation system.
Executive Director of Performance Management and Strategy University Clinical Health 1407 Union Avenue, Ste 700 Memphis, TN 38104 901-866-8864
Love is Executive Director of Clinical Operations, Human Resources and Organization Training. She also serves as Privacy Officer for the organization. Love joined University Clinical Health in 2007 and was promoted to her current
ASHLEY CLEEK, ATTORNEY
105 S. Highland Ave. - Jackson, TN 38301
FOR MORE INFORMATION, please contact Mr. Cleek at 731.425.7950 or email him at acleek@raineykizer.com
InCharge HEALTHCARE 2020 role in May of 2016. She is a native Memphian, but joined University Clinical Health from Chicago where she worked for the Rehabilitation Institute of Chicago. She holds a bachelor's degree from Mississippi State University, where she graduated magna cum laude, and a PHR (Professional in Human Resources) Designation. She is a member of the Society for Human Resource Management (SHRM) and the American Medical Group Association (AMGA) Human Resource Leadership Council.
of the Arlington Chamber of Commerce. He received his BA in Business Administration from Mississippi State University and Master of Business Administration degree and Master of Healthcare Administration degree from the University of Alabama at Birmingham.
M Duane J. Majka, CHC
Chief Compliance Officer Saint Francis Healthcare 5959 Park Avenue Memphis, TN 38119 901-765-1000
Will Lowes
Director of Strategy Saint Francis HospitalBartlett 2986 Kate Bond Rd. Bartlett, TN 38133 901-820-7000
saintfrancishosp.com
www.SaintFrancis Bartlett.com
Lowes has 20 years of experience in healthcare administration. During his tenure as Director of Strategy, Saint Francis Hospital-Bartlett he had added an additional 96 inpatient beds, opened a free-standing imaging center, earned chest pain center accreditation, and developed a growing physician network. Lowes also serves as President
Majka is Chief Compliance Officer for Saint Francis Hospital Healthcare. Prior to joining Saint Francis, he served as Director of Corporate Compliance and HIPPA Privacy at Sacred Heart Hospital in Allentown, Pa. His past work experience includes a 20year career at Merck & Company. Majka holds a Bachelor of Science in Business Administration from the University of Maine, and a certification in Healthcare Compliance in 2014.
G. Coble Caperton Licensed Tennessee Attorney
Practicing in the following areas: • Business and Commercial Law • Family Law • Personal Injury • Contracts Rule 31 General Civil/Family Mediator
Paul Makris
Chief Financial Officer West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
Makris brings over 21 years of experience of financial leadership. Before joining West, he was CFO of Christ Community Health Systems, CFO / Director of Operations for Christ United Methodist Church, and Business Unit Director for Flextronics International.
Angelia Malik, DNP, RN, NE-BC, CPHQ
Chief Nurse Executive Memphis Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901-577-7454 www.memphis.va.gov
Malik has served as Associate Director for Patient Care Services/Nurse Executive for the Memphis Veterans Affairs (VA) Medical Center since March 2019. Prior, she served two years as the MidSouth Healthcare Network-VISN9 Quality Management Officer and Executive Leadership Team member overseeing VA Medical Centers in Tennessee and Kentucky. She brings more than 20 years combined inpatient and outpatient experience in the private sector, Department of Defense, and Veterans Health Administration (VHA). Malik holds a Master of Science Degree in Nursing and a Doctorate Degree in Nursing Practice. She is certified as a Nurse Executive (NE-BC) from American Nurses Credentialing Center, Certified Professional in Healthcare Quality (CPHQ) from the National Association of Healthcare Quality, and VHA's Sterile Processing Services (Level II, CRMST). Malik is a member of the American Nurses Association and Sigma Theta Tau, International. She has published work in Delirium Awareness and Fall Prevention in the Acute Inpatient Mental Health Unit and served as a reviewer in Vanderbilt University's Research Electronic Data Capture (REDCap) for VA's Geriatric Research Education and Clinical Center.
INCHARGE HEALTHCARE 2020 Razvan Marinescu, MD, MHA, FACHE
Market Chief Strategy Officer Saint Francis Healthcare 5959 Park Avenue Memphis, TN 38119 901-765-1000 saintfrancishosp.com
Dr. Marinescu joined Saint Francis Healthcare in 2018 as the Market Chief Strategy Officer. During his career, he has served as a strategic planning and operational leader, project manager, analyst, performance improvement coach, Baldrige examiner, innovation coach, consultant and physician. After graduating from medical school in Romania and practicing several years, He received his MHA from Ohio University and earned his Lean Six Sigma Black Belt certification. He has served as an examiner for the State of Tennessee Baldrige program and is a Fellow of the American College of Healthcare Executives (ACHE). Marinescu served as President of the Board of Directors of the Mid-South Healthcare Executives ACHE chapter and is currently serving on the Regent's Advisory Council of the TN ACHE Regent.
Betty Sue McGarvey President Baptist College of Health Sciences 1003 Monroe Ave. Memphis, TN 38104 901-572-2585
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Bettysue.McGarvey@ BCHS.edu
McGarvey is president of the Baptist College of Health Sciences, which is also her alma mater and where she began her nursing education. She later completed degrees in nursing from both the University of Memphis and the University of Tennessee Health Science Center. She has a doctorate in nursing from the University of Alabama at Birmingham. McGarvey serves on the boards of the Memphis Medical District Collaborative and Leadership Memphis.
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InCharge HEALTHCARE 2020 Jennifer McNaryMcIlvain, BS, MBA, DBA
Director, Quality Systems and Compliance Mid-South Transplant Foundation 8001 Counterview Parkway #302 Cordova, TN 38018 901-328-4438 jmcnary-mcilvain@ midsouthdonor.org www.midsouth transplant.org
McNary-McIlvain is responsible for the development and implementation of an organization-wide quality management program to ensure Mid-South Transplant Foundation's compliance with internal policies and procedures and all regulatory, accreditation, and legislative standards. She serves in the capacities of Risk Manager, Corporate Compliance Officer and Safety Manager and provides annual training for all employees. A graduate of Lambuth University, she received her Master's of Business Administration from Union University and her Doctorate of Business Administration from Capella University. She is an active member of the National Quality Improvement Council with the Association of Organ Procurement Organizations (AOPO) and serves on their National Standards & Accreditation Committee.
Bobby G. Meadows III
Executive Director Memphis Jewish Home & Rehab 36 Bazeberry Road Cordova, TN 38018 901-758-0036
bmeadows@ memphisjewishhome.org
Meadows joined Memphis Jewish Home & Rehab in 2013 after 13 years in the nursing home industry, 11 of those as an executive director. He attended Marshall University and then the University of Alabama where he earned a business degree in healthcare management. He began his work in nursing homes as a CNA and worked his way up to being a licensed nursing home administrator. Meadows currently serves on the National Board for the Association of Jewish Aging Services (AJAS), the Tennessee Healthcare Association Board as Nonprofit Council Vice President, and the Tennessee Health Care Association (THCA) Memphis District Board as Vice
President. He was named 2016 National Young Executive Leader by AJAS, was highlighted and named Healthcare Leader in the October 2014 issue of Memphis Medical News, and was named Tara Cares 2011 Administrator of the Year.
James Morgan, PhD
Scientific Director Executive Vice President St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901-595-3300 stjude.org
Morgan was recently named scientific director and an executive vice president at St. Jude Children's Research Hospital. He was named chair of the Developmental Neurobiology Department in 2006. Under his leadership, the department became widely recognized for advancing knowledge of nervoussystem function and developing novel clinical therapies. Research in his laboratory has focused on understanding the molecular mechanisms that contribute to normal and pathological neuronal death and differentiation. In his current role, Morgan facilitates basic science research and ensures that scientists have access to the resources they need to maximize their capabilities.
G. Scott Morris, MD, M.Div. Chief Executive Officer & Founder Church Health 1350 Concourse Ave. Memphis, TN 38104 901-272-7170
morriss@churchhealth.org
Dr. Morris has an undergraduate degree from the University of Virginia, a Master of Divinity degree from Yale University, and MD from Emory University. He is a board-certified family practice physician and an ordained United Methodist minister. Since its founding by Morris in 1987, Church Health has provided quality, affordable health care for working, uninsured people and their families. It has grown to become the largest faithbased clinic of its type in the country.
Albert Mosley
Senior Vice President, Faith and Health Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0791 methodisthealth.org
Mosley joined the MLH family in April 2018 as Senior Vice President of the Faith & Health Division. He provides leadership for system-wide faith and health programs, including the Center of Excellence in Faith & Health, Chaplaincy and Spiritual Care, Clinical Pastoral Education, Employee Assistance Program, and Volunteer Services. Mosley earned a BS in biology from Millsaps College, a Master of Divinity from Duke University, a Master of Sacred Theology from Yale University, and a Doctor of Education degree with an emphasis in executive leadership from the University of Georgia.
Susan G. Murrmann, MD FACOG
Chief Medical Officer/ Medical Director McDonald Murrmann Center for Wellness and Health McDonald Murrmann Center for Skin and Laser 7205 Wolf River Blvd Suite 150 Germantown, TN 38138 901-752-4000 mmcwh360.com
Dr. Murrmann is the Chief Medical Officer of McDonald Murrmann Center for Wellness and Health and the Medical Director of McDonald Murrmann Center for Aesthetics and Laser. In 1996, she co-founded the all-female McDonald Murrmann Women's Clinic with Dr. Mary McDonald believing that no one else could better understand or help deal with women's issues better than women. Since that time, she has expanded on that concept and reinvented women's healthcare to include a more integrated approach to women's health—physically, mentally, and aesthetically. In 2018 Dr. Murrmann spearheaded a change in the direction of the clinic and rebranded the clinic to better fit the needs of the patients and their overall health. The clinic and the other providers are focusing on preventative, integrative, and restorative medicine along with many added
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InCharge HEALTHCARE 2020 services. McDonald Murrmann Center for Wellness and Health also includes McDonald Murrmann Center for Aesthetics and Laser to cover 360º of women's health. Dr Murrmann, graduated from the University of Tennessee Health Science Center in OB/GYN, specializes in minimally invasive surgery, bio-identical hormones, and has recently completed her fellowship in Anti-aging and Functional Medicine through the American Academy of Anti-Aging Medicine.
N Ellis Neufeld, MD, PhD
Clinical Director, Physician-In-Chief and Executive Vice President St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN, 38105 901-595-3300 Stjude.org
Dr. Neufeld oversees the academic clinical departments and all clinical operations at St Jude Children's Research Hospital. He joined St. Jude in early 2017, just as the organization launched a focused effort to increase the number of cancer patients treated locally and on protocols all over the world. A physician-scientist, Dr. Neufeld specializes in non-malignant hematology, including hemophilia, thalassemia and immune thrombocytopenia.
Michael A. Nichols, MA
Associate Director/Chief Operating Officer Memphis Veterans Affairs Medical Center 1030 Jefferson Avenue Memphis, TN 38104 901-577-7201 www.memphis.va.gov
Nichols was appointed Associate Medical Center Director and Chief Operations Officer for the Department of Veterans Affairs (VA) Medical Center in Memphis, on November 2019. Previously he served as Administrator for the VA, Health Care Center in Fayetteville, North Carolina. Nichols has also served as a Health System Specialist to the Associate Chief of Staff for Ambulatory Care at the Michael E. DeBakey VA Medical Center, Houston, Texas. He is a member of the American College of
Healthcare Executives and was selected for the University of Maryland University College's National Leadership Institute, Leadership Development Program Class of 2017. His VA career began in 2001, with the Central Arkansas Veterans Healthcare System in North Little Rock, where he was a Vocational Rehabilitation Counselor within the Mental Health Service Line. He holds a Bachelor's degree in broadcast journalism from the University of Arkansas at Little Rock and a Master's degree in counseling psychology from the University of Central Arkansas.
managing oncology practices, and currently serves as CEO of McDonald Murrmann Center for Wellness and Health. Prior to that, she served as CEO of Integrity Oncology Foundation, BMG. Obaji was a key player in the developing the new McDonald Murrmann Center for Wellness and Health's vision and expansion. Obaji has served as Chair of the American Cancer Society Gala for the past few years. She also started the UT/West Institute Gala in 2019. She is married to Dr. Suhail Obaji, an oncologist at the West Cancer Center.
Vice President of Government Affairs Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5041
Keith Perry
Keith.norman@bmhcc.org
As vice president of government affairs for Baptist Memorial Health Care, Norman's primary responsibilities include establishing and maintaining relationships with government officials and strengthening Baptist's community outreach partnerships. He is pastor of First Baptist Church-Broad, a member of the Memphis-Shelby County Crime Commission board of directors, a board trustee at Christian Brothers University and a former commissioner of the Tennessee Bureau of Ethics and Campaign Finance. Norman is the immediate past president of Memphis' NAACP chapter and now serves on the national board of trustees. A graduate of Morehouse College, Norman earned a doctorate degree from Memphis Theological Seminary in 2016. Norman is a member of the American College of Healthcare Executives.
O Rola A. Obaji
Chief Executive Officer McDonald Murrmann Center for Wellness and Health 7205 Wolf River Blvd Suite 150 Germantown, TN 38138 901-752-4000 mmcwh360.com
Obaji was born in Aleppo, Syria. She moved to Memphis at age 19. She has twenty-two years' experience in
Senior Vice President/ Chief Information Officer St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN, 38105 901-595-3300 Stjude.org
After Joining St. Jude Children's Research Hospital four years ago as Chief Information Officer, Perry was given the task of finding the best way to support the staff of researchers and clinicians at St. Jude with technology that advances at a rapid pace. That includes making sure St. Jude acquires technology that improves the way clinicians and doctors treat and follow up with patients. It also ensures researchers have top notch technology to conduct experiments and store data derived from those experiments. Out of his work has come St. Jude Cloud, an online data-sharing and collaboration platform that provides researchers access to the world's largest public repository of pediatric cancer genomics data. St. Jude Cloud was developed through a partnership between St. Jude and Microsoft.
Nikki S. Polis, PhD, RN
Chief Nursing Executive Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0840 methodisthealth.org
Polis joined Methodist Le Bonheur Healthcare in January 2012 as chief nurse executive. Polis is responsible for creating and communicating the
InCharge HEALTHCARE 2020 vision and direction for nursing within Methodist Le Bonheur Healthcare. In addition, she provides strategic leadership and supports a progressive professional practice environment that promotes excellence in patient care and nursing practice, with an emphasis on accelerating our organization's commitment to patient- and family-centered care.
R James C. Ragain, Jr., DDS, MS, PhD, FICD, FACD Dean of the College of Dentistry University of Tennessee Health Science Center 875 Union Avenue Memphis, TN 38163 901-448-6200 jragain@uthsc.edu
Dr. Ragain, professor of general dentistry, was named dean of the College of Dentistry at UTHSC in 2018. Previously, he served as an associate professor in Restorative Dentistry, director of predoctoral dental materials instruction,
and interim chair of the Department of General Practice Dentistry. He has been with the college since 2013. His vision for the college is "Clinical Excellence in Dental Education." Dr. Ragain is a two-time alumnus of institutions in the UT System and is the first alumnus of the UTHSC College of Dentistry to become dean. Before joining UTHSC, Dr. Ragain served in the United States Navy, retiring as a Captain.
Sylvia Richey, MD
Associate Medical Director West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
Dr. Richey serves as both Associate Medical Director and the Director of our Division of Integrative Oncology. She has successfully led and built this Integrative Oncology program and will now begin to lead our Clinical Practice Quality initiatives as well.
Tammie Ritchey, CRFE
Senior Vice President and Chief Development Officer Regional One Health Foundation 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth foundation.org
Ritchey has served as the leader of the Regional One Health Foundation since 2004. Prior to that she served as Development Director for Girls Incorporated of Memphis. Tammie is a proud native Memphian, having graduated from Ridgeway High School and Rhodes College. Tammie is a Certified Fund Raising Executive, an internationally-recognized designation for philanthropic fundraising executives. She is a member of the Health Management Academy, the Association of Health Care Philanthropy, and the Association of Fundraising Professionals. She is a former member of the Board of Directors for the Memphis Downtown Rotary Club, and a former President for Women of Achievement.
WELCOME The Flinn Imaging Centers would like to welcome Dr. Phillip Flinn to our practice. Dr. Flinn graduated from Georgia Tech in 2009 with a B.S. in Management and completed his medical education at UTHSC in 2013. He trained at the UTHSC/Methodist Healthcare diagnostic radiology residency program, finishing in June 2019. Flinn Imaging Centers offer multiple radiology services including MRI, CT, ultrasound, mammography, X-ray, and diagnostic procedures. We have 7 Offices in the Memphis area to serve you and your patients.
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InCharge HEALTHCARE 2020 Jennie N. Robbins
Chief Financial Officer Church Health 1350 Concourse Ave. Memphis, TN 38104 901-272-7170 robbinsj@church health.org
Prior to joining Church Health in 2007, Robbins worked in the banking world, serving as Vice President of Corporate Banking for BancorpSouth, as well as positions with Bank of America and Regions Bank. She is a Past-President of Mid-South Medical Group Management Association and is involved in many community projects and organizations including the Board of Advisors of Memphis Bio-works Foundation's New Market Tax Credit Program, Tennessee Charitable Care Network Association, and the Junior League of Memphis.
Charles W. M. Roberts, MD, PhD
Executive Vice President Director, Comprehensive Cancer Center St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105 901-595-3300 stjude.org
Dr. Roberts is director of the Comprehensive Cancer Center and executive vice president at St. Jude Children's Research Hospital. St. Jude is home to the first and only National Cancer Institute–designated Comprehensive Cancer Center devoted solely to children. Roberts also serves as full member in the Department of Oncology and holds the Lillian R. Cannon Comprehensive Cancer Center Director Endowed Chair. Dr. Roberts supports five major interdisciplinary research programs that are organized with the specific intent of translating basic science discoveries into curative therapies for children with cancer, while minimizing long-term side effects.
Carlos RodriguezGalindo, MD
Chair, Department of Global Pediatric Medicine Director, St. Jude Global St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN, 38105 901-595-3300 Stjude.org
Dr. Rodriguez-Galindo is chair of the Department of Global Pediatric Medicine, director of St. Jude Global and executive vice president at St. Jude Children's Research Hospital. Dr. Rodriguez-Galindo is leading the St. Jude efforts to ensure childhood cancer patients worldwide have access to an increased level of care currently unavailable in lower- and middle-income countries. St. Jude Global's mission is to improve the survival rates of children with cancer and other catastrophic diseases worldwide through the sharing of knowledge, technology and organizations skills.
Carol Ross-Spang
Chief Human Resources Officer Methodist Le Bonheur Health Care 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0791 methodisthealth.org
Ross-Spang serves as Chief Human Resources Officer for Methodist Le Bonheur Healthcare. She joined MLH in 2000 as vice president of Human Resources and was promoted to her current role in 2001. She received both a Bachelor of Science and a Bachelor of Arts cum laude from Bowling Green State University in Bowling Green, Ohio. Ross-Spang is a member of the Society for Human Resource Management (SHRM), the American Society of Healthcare Human Resource Administration (ASHHRA), and The Leader's Board, a national group of not-for-profit human resource executives.
S Raymond H. Saunders, MHA
Practice Administrator Mays & Schnapp Pain Clinic and Rehabilitation Center Pain Clinic Associates, PC 55 Humphreys Ctr Drive, Suite 200 Memphis, TN 38120 901.507.1595 rsaunders@ maysandschnapp.com
Saunders serves as practice administrator for Mays & Schnapp Pain Clinic and Rehabilitation Center. He holds a Bachelor's degree in Business Management from Christian Brothers University, as well as a Master's degree in Healthcare Administration from the University of Memphis. Saunders also served as Community Affairs Chair for Mid-South Medical Group Management Association (MSMGMA) in 2016 and 2017.
Lisa Cox Schafer, RN, MSN, NEA-BC
Executive Vice President, Chief Operating Officer/ Chief Nursing Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
Cox Schafer joined Regional One Health as chief nursing officer in 2016 and was named executive vice president and chief operating officer in 2017. Schafer leads patient care services throughout the system including inpatient, outpatient and emergency nursing, as well as pharmacy, respiratory and dialysis services, in addition to non-clinical operations. Schafer has worked in nursing management and leadership roles for more than 30 years. Schafer also taught leadership to senior level nursing students for six years and worked as a coach for the Studer Group. In 2011, Schafer was appointed to the South Carolina State Board of Nursing, where she served as vice president and secretary of the board. She is certified as a nurse executive by American Organization of Nurse Executives (AONE) and the American Nurses Credentialing Center (ANCC) and served on the Advanced Nurse Executive Certification Content Expert Panel from 2007 to 2014.
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InCharge HEALTHCARE 2020 Eric Schnapp
Steve J. Schwab, MD
Chief Executive Officer Mays & Schnapp Pain Clinic and Rehabilitation Center Pain Clinic Associates, PC 55 Humphreys Ctr Drive, Suite 200 Memphis, TN 38120 901-507-1595
Chancellor University of Tennessee Health Science Center Hyman Administration Building 62 S. Dunlap, Suite 220 Memphis, TN 38163 901-448-4796 sschwab@uthsc.edu
Dr. Schwab is a board-certified nephrologist and internist. In 2006, he was appointed executive dean for the UTHSC College of Medicine. He was appointed interim chancellor of UTHSC in 2009 and in 2010, was named chancellor of UTHSC, which is home to six doctoral health science colleges – Dentistry, Graduate Health Sciences, Health Professions, Medicine, Nursing and Pharmacy, as well as some of the state's largest multispecialty faculty practice groups.
eschnapp@ maysandschnapp.com
As CEO of Mays and Schnapp Pain Clinic and Rehabilitation Center, Schnapp develops business strategies and manages company operations and growth, overseeing a staff of 55+ including multiple medical providers and support across clinical operations, physical therapy, and an ambulatory surgery center. As an attorney, he spent seven years practicing complex litigation in healthcare and drug and medical device product liability. He holds an MBA from Vanderbilt University's Owen Graduate School of Management, and a BA from Vanderbilt University itself.
David Schwartz, MD Market Chief Medical Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901-765-1000 saintfrancishosp.com
Dr. Schwartz oversees quality, patient safety, regulatory readiness, and medical staff services. Under his leadership, Saint Francis Hospital-Memphis earned the prestigious Advanced Thrombectomy-Capable Stroke Center certification from The Joint Commission. Saint Francis Hospital-Memphis and Saint Francis Hospital-Bartlett received the distinction of being Accredited Chest Pain Centers from the Society of Chest Pain Centers, and have garnered disease-specific certifications for hip, knee and stroke from the Joint Commission. He earned his Doctorate of Osteopathic Medicine at the College of Osteopathic Medicine Residency at Tucson Medical Center. Before assuming his role at Saint Francis Healthcare, Schwartz was in a variety of administrative roles with Sentara Health System based in Woodbridge, Virginia and Vanguard Health Systems in Nashville.
Lee S. Schwartzberg, MD, FACP Medical Director West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055
Is the missing
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Dr. Schwartzberg is the Chief Medical Officer of West Cancer Center as well as Chief Medical Director of West's partner, OneOncology. Dr. Schwartzberg will continue to see patients at West as he helps guide both entities into the future of oncology care.
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Kathleen Seerup, BSN, MSHA, RN, NE-BC
Vice President, Patient Care and Chief Nursing Officer Le Bonheur Children's Hospital 848 Adams Ave. Memphis, TN 38103 901-287-6030 info@lebonheur.org
Seerup is Le Bonheur Children's vice president of Patient Care and its chief
InCharge HEALTHCARE 2020 nursing officer. Seerup joined Le Bonheur in 2017, coming from Ann & Robert H. Lurie Childrenâ€™s Hospital of Chicago and has 32 years of nursing experience. At Lurie, Seerup served as senior director of critical care services for five years, and before that was director of the pediatric intensive care unit. She has been a bedside nurse and has held numerous progressive nurse leadership positions. Seerup provides strategic leadership and supports a progressive professional practice environment that promotes excellence in patient care and nursing practice.
CONSOLIDATED MEDICAL PRACTICES OF MEMPHIS SALUTES
Eddie W Shaw
Vice President Universal Collection Systems, Inc. (UCS) 5240 Mendenhall Park Place Memphis, TN 38115 901-869-2624
eddie@ucs-memphis.com
Shaw began working as director of marketing for UCS in 1994 where he was responsible for the growth and development of clients and client relationships. He has helped hundreds of clients in the Memphis medical community understand collections and how it is a vital part of their business. In addition, he has shown them how to create a positive revenue stream from the challenges of outstanding accounts receivables. He was promoted to vice president in 2001 where he continues to assist clients in the day to day patient account management. UCS is a locally and veteran-owned small business.
Bradley G. Somer, MD
President West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
As President of West Cancer Center, Dr. Somer will lead projects such as sub-specialization and a new hospital rounding initiatives, while also serving as a leader in major projects, growth and expansion. Dr. Somer is also a medical oncologist here at West focusing on GI cancers.
DR. MICHELLE ALLMON Dr. Michelle Allmon is a 1999 graduate of the University of Tennessee College of Medicine. She completed a residency in Internal Medicine at the University of Tennessee - Memphis in 2002 and is board certified by the American Board of Internal Medicine. She is also a 1995 graduate of Louisiana State University. She is a multi-year recipient of the Memphis Magazine, Memphis Top Docs award. To refer patients to Dr. Allmon, please call 901-910-3246 526 Halle Park Drive, Collierville, TN 38017
We address the health care needs of those in the Shelby County region & surrounding areas by providing outstanding & compassionate care. Derene E Akins, MD Reuben W. Avila, MD Robert Burns, MD John B. Buttross, MD Tommy J. Campbell, MD Laura Engbretson, MD E. Arthur Franklin, MD Maher Ghawji, MD Malini Gupta, MD Ara J. Hanissian, MD Gina R. Hanissian, MD Gregory Hanissian, MD Raza Hashmi, MD
Mary M. Hurley, MD David Iansmith, MD Margarita Lamothe, MD Kashif Latif, MD Shannon Riedley-Malone, MD Sonal Mehr, MD Ed Muir, MD Lisa Myers, MD Kristie Nowak, MD Imad Omer, MD Nauman Qureshi, MD Nidal Rahal, MD
Rabia Rehman, MD Van Rushing, MD Bashar Shala, MD Henry B. Stamps, MD Allison M. Stiles, MD T. George Stoev, MD Ralph Taylor, MD Barton B. Thrasher, MD Michael Threlkeld, MD Stephen Threlkeld, MD Randy Villanueva, MD Angela Watson, DO
For more information visit our website: MedicalOfMemphis.com or call 901.261.0700 memphismedicalnews.com
InCharge HEALTHCARE 2020 Jill M. Steinberg
Shareholder Baker, Donelson, Bearman, Caldwell & Berkowitz, P.C. First Tennessee Building 165 Madison Ave. Suite 2000 Memphis, TN 38103 901-577-2234 Cell: 901-378-2234
jsteinberg@baker donelson.com www.bakerdonelson.com
Steinberg specializes in the representation of hospitals and physicians in medical malpractice cases. She also defends nursing homes and assisted living facilities in litigation and has experience in product liability litigation involving the pharmaceutical and medical device industries. She has tried more than 30 jury trials and has appeared before the Tennessee Court of Appeals, Tennessee Supreme Court and Sixth Circuit Court of Appeals. She is certified as a Civil Trial Specialist by the Tennessee Commission on Continuing Legal Education and Specialization and the National Board of Trial Advocacy. She is listed in Chambers USA as a leading medical malpractice defense lawyer in Tennessee and in The Best Lawyers in America in Medical Malpractice Law, Arbitration, Mediation, Health Care Litigation, Personal Injury Litigation and Product Liability Litigation. She is also listed in Mid-South Super Lawyers in Personal Injury Defense: Medical, and ranked among that publication's top 50 attorneys in Memphis and top 100 attorneys in Tennessee.
Skip Steward
Vice President and Chief Improvement Officer Baptist Memorial Health Care 350 N. Humphreys Blvd. Memphis, TN 38120 901-227-5114 Skip.steward@bmhcc.org
As vice president and chief improvement officer at Baptist Memorial Health Care, Steward develops, directs and implements performance improvement activities, including identifying inefficiencies; implementing strategies to improve quality, service and finances; and fostering a culture of continuous improvement and excellence. He has an MBA and is experienced in diverse industries, including automotive,
machining, food, process, service and health care. He is a Shingo examiner, a certified quality engineer, a quality management system auditor, a certified Six Sigma Black Belt and a certified Lean Champion.
Scott Strome, MD
Executive Dean, College of Medicine and Vice Chancellor for Health Affairs University of Tennessee Health Science Center 910 Madison Ave Memphis, TN 38163 901-448-5293 strome@uthsc.edu
Dr. Strome, a cancer surgeon and investigator, joined UTHSC in 2018, coming from the University of Maryland School of Medicine, where he served as professor and chair of the Department of Otorhinolaryngology for 13 years. He has particular expertise in the treatment of head and neck tumors, thyroid cancer, and diseases of the anterior skull base. Dr. Strome is the co-founder of Gliknik Inc., a biotechnology company developing novel therapeutics to treat cancer and autoimmunity. His scientific achievements have resulted in 125 publications in leading basic science and clinical journals. He is passionate about reducing the cost of medical education, growing the research portfolio of the College of Medicine, and expanding its entrepreneurial opportunities.
Michaelia G. Sturdivant
Senior Director of Reach Programs Church Health 1350 Concourse Ave.	Memphis, TN 38104 901-272-7170 sturdivantm@ churchhealth.org
Sturdivant began as a director at the Church Health Center in 2002 following a 25-year career in nursing and administration at Baptist Memorial Health Care and Baptist College of Health Sciences in Memphis. She is an active member of Bluff City Church, a church plant of the United Methodist Church and was Past-President of Mid-South Medical Group Managers Association. She also serves on several Advisory Boards for Nursing ad Healthcare Administration for Baptist College of Health Sciences.
Henry Sullivant
Vice President and Chief Medical Officer, Baptist Memorial Health Care 350 N. Humphreys Blvd. Memphis, TN 38120 901-227-2418 Henry.sullivant@bmhcc.org
Dr. Sullivant is vice president and chief medical officer for Baptist Memorial Health Care. He oversees clinical processes and efficiencies of care, including ensuring safety and quality for patients and employees, while working with the medical staffs of the 22-hospital system. Sullivant also is the chief medical officer of clinical integration for Select Health Alliance, a clinically integrated network of physicians and Baptist. Sullivant earned his medical degree and Master of Science from the University of Mississippi and completed his internship and residency in gynecology and obstetrics at Johns Hopkins Hospital in Baltimore, Maryland, where he served as chief resident. He practiced as an OB-GYN for more than 30 years at Ruch Clinic, where was managing partner and president. He was an assistant professor in the Department of Gynecology and Obstetrics at the University of Tennessee Center for Health Sciences for 30 years. He earned a Master of Science in Health Care Management from the Harvard T. C. Chan School of Public Health in May 2016.
Mark Swanson, MD
Vice President, Baptist Memorial Healthcare Chief Executive Officer Baptist Medical Group 350 North Humphreys Blvd. Memphis, TN 38120 901-227-4056
Mark.swanson@bmhcc.org
Dr. Swanson is CEO of Baptist Medical Group, Baptist's 750-member multispecialty medical group. He accepted the role after serving as interim CEO for BMG and chief medical officer for Baptist in 2016. Dr. Swanson came to Baptist in March 2014 as chief quality officer. After earning a Bachelor of Science degree from Old Dominion University in Norfolk, Virginia, Dr. Swanson earned a medical degree from Eastern Virginia Medical School in Norfolk, Virginia. He received his pediatric residency training at the U.S. Naval Hospital in Portsmouth, Virginia, and accepted a fellowship in pediatric
InCharge HEALTHCARE 2020 critical care and anesthesia at the Childrenâ€™s Hospital at the Harvard Medical School in Boston. He also earned a Master of Science degree in health care management from the Harvard School of Public Health.
You Canâ€™t Beat This Office Location
Kurt W. Tauer, MD, FACP
Chairman West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
In February 2019, Dr. Tauer was appointed Chairman of West Cancer Center bringing 35 years of experience and success to lead the clinic into the next decade of growth. Along with Drs. William H. West and Lee Schwartzberg, Dr. Tauer was one of the original founding partners of West Clinic.
Manoucheka Thermitus, MBA
Chief Operating Officer Saint Francis Hospital 5959 Park Avenue Memphis, TN 38119 901-765-1000 saintfrancishosp.com
As Chief Operating Officer for Saint Francis Hospital-Memphis, Thermitus is responsible for all facets of operations for the 479-bed hospital. Most recently, she served as Market Chief Strategy Officer, overseeing service line growth and business development. She has 15 years of leadership experience, including hospital operations, physician relations, strategic planning, service line planning and hospital expansion. Prior to joining the Saint Francis team, Thermitus served as Associate Administrator and Director of Business Development at North Shore Medical Center in Miami. She holds a Bachelor of Arts from the University of Florida and an MBA from George Washington University.
Class A medical office space for lease at 8000 and 8040 Wolf River Boulevard The Wolf River medical corridor is near three main hospital hubs and draws patients from East Memphis, Germantown, Collierville and Cordova. Call for a tour of available suites from 4,000-14,000 square feet. See the high-end finishes and convenient drive-up parking. We even offer on-site maintenance and day-maid service. All levels of build-out are available to provide you a move-in ready suite. Cordova
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Carma C. Jude 901.747.0300 Liza Wohrman 901.747.0300 www.MedicalOfficeMemphis.com
InCharge HEALTHCARE 2020 Donald B. Thomason, PhD
Dean of the College of Graduate Health Sciences University of Tennessee Health Science Center 920 Madison Ave., Suite 807 Memphis, TN 38163 901-448-5538 dthomason@uthsc.edu
Thomason has served as dean of the College of Graduate Health Sciences since 2012. A muscle physiologist, his research has focused on muscle gene expression. He has held visiting lectureships and professorships around the world. He has also taught in the UTHSC Colleges of Medicine, Dentistry, Pharmacy, and Graduate Health Sciences. He previously served as executive director of the Molecular Resource Center of Excellence, and chaired numerous university committees. Thomason serves on the editorial board of the American Journal of Physiology and is a past-president of the Tennessee Conference of Graduate Schools.
Greg Thompson, MD President LifeLinc Anesthesia 3340 Players Club Parkway, Suite 350 Memphis, TN 38125 901-844-1590 lifelinc.com
A board-certified anesthesiologist, Dr. Thompson has practiced in a variety of clinical settings from ambulatory surgery centers to tertiary care teaching hospitals. As President of LifeLinc Anesthesia, he helps to meet the challenges of the changing healthcare market by combining the team-anesthesia concept with a high emphasis on quality, patient safety, efficiency, and cost containment. Dr. Thompson graduated from the University of Tennessee Health Science Center, College of Medicine and completed his residency in Anesthesiology at the University of Arkansas for Medical Sciences.
Tish Towns, FACHE
Senior Vice President/ Chief Administrative Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
Towns has more than 20 years of experience in the public and private sectors, beginning her career in State Government with the Tennessee Departments of Human Services and Health. Towns has served in senior executive roles in community not-for-profit, rural and urban academic delivery settings in Illinois, Georgia and South Carolina. Certified in healthcare management, Towns is a Fellow in the American College of Healthcare Executives (ACHE), Delegate on the American Hospital Association (AHA) Regional Policy Board 4 and member of ACHE's Management Series Editorial Board and Memphis Rotary. Her past service includes Chair, ACHE Examination Committee, 2009 ACHE Service Award Recipient, UAB Programs in Health Administration Board of Directors and AHA Metropolitan Hospitals Governing Council Nominating Committee. Towns was honored with the 2017 Meritorious Service Award for a Senior Executive and the 2018 Diversity Champion Award by the Tennessee Hospital Association.
Jessie Tucker, III
President Methodist South Hospital 1300 Wesley Dr, Memphis, TN 38116 901-516-3700 methodisthealth.org/ south
Tucker joined Methodist Le Bonheur Healthcare in 2019. Prior to his position as president of Methodist South Hospital, he served as chief operating officer at Robert Wood Johnson University Hospital in New Jersey. Prior to that, he served as the chief administrator of Lyndon B. Johnson General Hospital and as an executive vice president for Harris Health System, both in Houston, Texas. Preceding his time in Houston, Jessie served in the United States Army for 24 years in multiple capacities in health leadership, policy and education roles around the globe, ultimately retiring with the rank of Lieutenant Colonel. Jessie earned his Ph.D. in Health Services Administration from the University of Alabama
in Birmingham. He holds a Master of Business Administration degree from Troy State University, a Master of Arts degree from Bowie State University, and a Bachelor of Science degree in Business Administration from the University of South Carolina.
Brooke Tweddell
Director, Marketing & Communications Qsource 3340 Players Club Pkwy., Ste.300 Memphis 38125 901-682-0381 Qsource.org atomAlliance.org
Tweddell is a brand strategist with more than 25 years of experience delivering impactful advertising, marketing, media, community, and public affairs strategies. In 2010 she joined Qsource, where she leads a nationally-regarded, in-house team of MarCom professionals in the development of targeted, patientcentered communications to support the organization's work with healthcarerelated consumers and contracts across 13 states. For atom Alliance, Qsource's CMS-supported Quality Improvement Organization program, she was chiefly responsible for the development of a complex, multi-state communications strategy and production of healthcare provider and patient educational materials, websites and digital asset portals that align with CMS' mission to be measurable, scalable, cost-effective and meet federal 508 accessibility requirements.
U Michael Ugwueke, MPH, DHA, FACHE
President/CEO Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0543 methodisthealth.org
Since January 2017, Ugwueke, MPH, DHA, FACHE has served as President and CEO of Methodist Le Bonheur Healthcare. He assumed the role of president and chief operating officer (COO) of Methodist Le Bonheur Healthcare in May 2014. For the year prior, he served as COO of Methodist, providing strategic and operational
InCharge HEALTHCARE 2020 leadership for the system's five adult inpatient hospitals and affiliated companies. Ugwueke previously served as senior vice president for Methodist North and South Hospitals, which he began in June 2009. Prior, he was CEO of Methodist South Hospital since February 2007. Ugwueke has a bachelor's degree in biology from Shaw University, a master's of public health from Emory University and a Doctor of Health Administration and Leadership degree from the Medical University of South Carolina.
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Kim Van Frank, RN, BSN, MBA Executive Director Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901-328-4438 kvanfrank@ midsouthdonor.org www.midsouth transplant.org
Van Frank is the Executive Director of Mid-South Transplant Foundation, the federally designated Organ Procurement Organization serving parts of Tennessee, Arkansas & Mississippi. She is responsible for the day-to-day operations including long-range strategic planning to achieve its mission. Van Frank earned a Master's of Business Administration and Bachelor of Science in Nursing from Union
Santiago R. Vera, MD, FACS
Medical Director Mid-South Transplant Foundation 8001 Centerview Parkway #302 Cordova, TN 38018 901-328-4438
svera@midsouthdonor.org www.midsouth transplant.org
Dr. Vera is Medical Director for MidSouth Transplant Foundation. He is Professor Emeritus of Surgery at the University of Tennessee Health Science Center (UTHSC) and recently retired as Assistant Chief of Surgery and General and Hepato-pancreatobiliary Surgeon at the Memphis Veterans Affairs Medical Center. Dr. Vera was a transplant
CHANGING THE STATUS QUO.
IF THE STATUS QUO IS NO LONGER AN OPTION, LET'S TALK. CALL 866.362.6963 OR VISIT WWW.LIFELINC.COM.
InCharge HEALTHCARE 2020 surgeon at UT/Methodist Transplant Institute from 1982 to 2008. A graduate of the Central University of Venezuela Medical School, he completed his Surgery Residency and Transplantation fellowship at UTHSC.
W Ron Wachsman
Vice President of Revenue Cycle, Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-7010 Ron.wachsman@ bmhcc.org
Wachsman, Baptist Memorial Health Care's vice president of revenue cycle since May 2018, has extensive experience and expertise in managing the capture, collection and generation of revenue for large health care systems. From 2017–2018, he was the senior vice president of revenue cycle for Prospect Medical Holdings East in Springfield, Pennsylvania, and from 2013–2016, he was the senior vice president of revenue cycle/chief revenue officer for Memorial Hermann Health System. Wachsman began his finance healthcare career with ProMedica Health System Inc. in Toledo, Ohio. During his time with ProMedica, Wachsman held a number of progressive reimbursement, managed care and revenue cycle positions, including the senior vice president of managed care, reimbursement and revenue cycle from 2005-2013. Wachsman earned his Bachelor of Business Administration and Master of Business Administration from the University of Toledo.
Rick Wagers
Senior Executive Vice President and Chief Financial Officer Regional One Health 877 Jefferson Avenue Memphis, TN 38103 901-545-7100 regionalonehealth.org
Wagers joined Regional One Health in March 2010 and has guided the health system into financial stability by increasing revenue streams, including streamlining the revenue cycle and increasing revenue opportunity through service enhancements. His areas of responsibility include oversight of finance, materials management,
security, engineering, facilities development, safety and the revenue cycle. He has more than 40 years of professional experience in healthcare finance. Rick is a member of the Healthcare Financial Management Association and Health Management Academy. He is an alumnus of Leadership Memphis. Wagers serves on the Board of Directors for Tennessee Hospital Association Solutions Group, University of Tennessee Regional One Health Physicians, Partners Central Business Office, and Leadership Memphis. He was honored with the Tennessee Hospital Association's Meritorious Service Award in 2015 and Memphis Business Journal's CFO of the Year in 2012.
Erica Warren, MHA
Chief Operating Officer LifeLinc Anesthesia 3340 Players Club Parkway, Suite 350 Memphis, TN 38125 901-844-1590 lifelinc.com
Warren serves as Chief Operations Officer for LifeLinc Anesthesia, overseeing both the strategic direction and day-to-day business operations of the company. She is instrumental in maintaining consistent growth and stability at LifeLinc, primarily through the investment in a highly qualified group of providers and administrative staff. Warren champions LifeLinc's staff effectiveness efforts by overseeing continuing education, industry-specific certifications and routine training for all specialists working with the company. Erica holds both a Bachelor of Arts degree in Communication and a Master of Health Administration from the University of Memphis.
LaTonya B. Washington, MD, MBA, CPE, FAAP, FACP, FHM
President Bluff City Medical Society Physician Advisor Saint Francis Memphis 5959 Park Avenue Memphis, TN 38119 901-765-3366
Saintfrancishosp.com Bluffcitymedicalsociety.org
Dr. Washington is the President of the Bluff City Medical Society. Dr. Washington is board certified in internal medicine and pediatrics and currently serves as Physician Advisor at St. Francis Hospital. She formerly served as hospitalist medical director at St. Francis
Hospital, pediatrics hospitalist at St. Jude Childrens' Research Hospital, and staff physician at Baptist Pediatric emergency department. She is a proud graduate of Tougaloo College where she received a bachelors in biology and attended medical school at the University of Tennessee Health Science Center. She completed a combined internal medicine and pediatrics residency at University of Arkansas for Medical Sciences and obtained a Masters of Business Administration at Auburn University. She is a Certified Physician Executive (CPE) and a Six Sigma/Lean Green Belt.
Brandon M. Wellford Executive Director and President Memphis Bioworks Foundation 20 S. Dudley Street, Suite 900 Memphis, TN 38103 901-866-1464 BWellford@ memphisbioworks.org
Wellford, CPA (inactive) became the President and Executive Director of Memphis Bioworks in May 2019. Wellford came to Bioworks in September 2004 as the Chief Financial Officer and is responsible for the executive, financial and real estate functions for Bioworks and several related organizations: the Memphis Academy of Science and Engineering, Innova Memphis, and TriMetis Life Sciences. Since 2004, he managed the demolition of a 1.3 million square foot vacant hospital facility, the renovation of approximately 35,000 square feet of incubator space and closely works with several start-up companies operating in the organization's incubator. In 2011, he secured financing for the TriMetis Laboratory which was constructed and opened for business in 2013. In his role, he oversees the ongoing operations at Bioworks.
Buckner Wellford
Shareholder, Chairman Advocacy Department Baker, Donelson, Bearman, Caldwell & Berkowitz, PC 165 Madison Avenue, Suite 2000 Memphis, TN 38103 901-577-2152
bwellford@ bakerdonelson.com www.bakerdonelson.com
Wellford represents hospitals, physicians and medical groups in healthcare litigation, regulatory, peer review, contract and employment matters. Since
InCharge HEALTHCARE 2020 his arrival at the firm in 2004, Wellford has defended physicians, hospitals, and other healthcare facilities in federal and state court jury trials involving orthopedic, neurosurgery, gynecologic services, intensive care services and rehabilitative care services. He is chairman of the Advocacy Department and former chair of the Healthcare Advocacy Group. Wellford has briefed and argued cases for clients at the state and federal appellate levels, in addition to representing them on administrative and/or civil enforcement proceedings involving hospital peer review proceedings, the Tennessee Department of Health, Board of Medical Examiners, the Center for Medicare and Medicaid Services, and the Office of Inspector General. He has also litigated healthcare cases in state and federal courts in Tennessee, Texas and Massachusetts. Wellford has substantial jury and bench trial experience in state and federal courts in Tennessee, Mississippi and Arkansas. Many of these cases involved healthcare disputes, civil rights and fraud claims. He is a former Shelby County Commissioner.
Monica Wharton
Chief Legal Officer Methodist Le Bonheur Healthcare 1211 Union Ave., Suite 700 Memphis, TN 38104 901-516-0791 methodisthealth.org
Wharton is Chief Legal Officer for Methodist Le Bonheur Healthcare. She joined MLH in 2017. She earned a Juris Doctor from the William and Mary School of Law and a BA in English from Hampton University. A member of the Leadership Memphis class of 2014, Wharton serves on the boards of the New Memphis Institute, Facing History and Ourselves and the American Heart Association where she was the Go Red Campaign Chair in 2016. She is active in numerous professional organizations, including the Health Law Executive Council of the Tennessee Bar Association and the Healthcare Roundtable for General Counsel.
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Michael Wiggins MBA, FACHE
President Le Bonheur Childrenâ€™s Hospital 848 Adams Ave. Memphis, TN 38103 901-287-6030 info@lebonheur.org
Wiggins was appointed president and CEO of Le Bonheur Childrenâ€™s Hospital in April 2019.  He was selected via a
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InCharge HEALTHCARE 2020 national search that included candidates from throughout the country. He formerly served as senior vice president for Children's Health, and administrator for Children's Medical Center in Plano, Texas. Before that, he served as vice president of operations at Children's of Alabama in Birmingham. A native of Atlanta, he holds a master's of business administration and a bachelor's of science from the University of Alabama at Birmingham. He also is a Fellow of the American College of Healthcare Executives.
Candace Wilder
Chief Operating Officer West Cancer Center 7945 Wolf River Blvd Germantown, TN 38138 901-683-0055 westcancercenter.org
Before being appointed Chief Operating Officer, Wilder was Vice President of Operations for West Cancer Center. She joined West Cancer Center as Director of West Clinic's Comprehensive Breast Center in 2012 where she managed staffing and operations for the two breast center locations.
Ken Woody
President Innova Memphis 20 S. Dudley St., Suite 620 Memphis, TN 38103 901-866-1420 kwoody@innova memphis.com
Woody has served as President of Innova Memphis since 2007. Innova, an early-stage Venture Fund, invests in Healthcare and Technology companies in Memphis and across Tennessee. Woody was a Vice-President with GE Healthcare and Johnson and Johnson companies. He was Senior VicePresident of Global Sales for Smith and Nephew Orthopedics. He served as a Captain in the US Army Infantry.
George F. Wortham, III MD
President and CEO HealthChoice, LLC 1661 International Place Dr., Suite 150 Memphis, TN 38120 901-821-6721 George.Wortham@ myhealthchoice.com
Dr. Wortham is the President and CEO of HealthChoice, LLC as of May, 2019. Prior to this appointment Dr. Wortham
was the CEO of MetroCare Physicians and Medical Director for HealthChoice, LLC. He has practiced Obstetrics and Gynecology with Memphis Obstetrics and Gynecological Association for over 30 years. He serves on the board of Trezevant Manor Retirement Community and credentials committee at Methodist LeBonheur Healthcare. He is a Fellow of the American College of Obstetrics and Gynecology, and a Diplomate of the American Board of Obstetrics and Gynecology, a member of the Memphis Medical Society, the Memphis OBGYN Society, and the Tennessee Medical Association. Dr. Wortham graduated from Vanderbilt University with a Bachelor of Arts in Psychology and completed his medical education and residency at the University of Tennessee Health Sciences Center.
Y Kimberly Young
Vice President of Finance Operations Baptist Memorial Health Care 350 N. Humphreys Blvd. Memphis, TN 38120 901-227-4080 Kimberly.young@bmg.md
Young was named Baptist's vice president of finance operations in December 2019. She has served in a financial role for Baptist Memorial Health Care for more than 29 years, including most recently as chief financial officer for Baptist Medical Group. Outside of work, Young has served on boards of the LG&W Federal Credit Union and the American Red Cross. She also is an avid runner and CrossFit participant, and she routinely participates in marathons and CrossFit competitions. She earned a Bachelor of Business Administration and a Master of Business Administration from the University of Memphis.
Lin Zhan, PhD, RN, FAAN
Dean & Professor AACNWharton Fellow University of Memphis Loewenberg College of Nursing Memphis, TN 38152 901-678-2020 www.memphis.nursing
Zhan has been the Dean and Tenured Nursing Professor at the University of Memphis since 2010. Zhan earned her PhD from Boston College in 1993. She has served as Dean and Professor,
School of Nursing at Massachusetts College of Pharmacy & Health Sciences, and Director and Tenured Professor for the PhD Program in Health Promotion and Nursing at University of Massachusetts Lowell, and tenure Associate Professor at University of Massachusetts Boston. Zhan is a Fellow of the American Academy of Nursing (FAAN, since 2001), serving on the Academy's Expert Panels on Aging, Global Health, and on the Diversity and Inclusion Committee. Zhan is an editorial board member for the Journal of Gerontological Nursing and Journal of Geriatrics and Medicine; and a reviewer for the Journal of Geriatric Nursing Research, Advance Nursing Science, and Nursing Research. Zhan was named the top ten nursing professors in the United States in 2011. She has served on the Board of Directors of the American Association of Colleges of Nursing (AACN) – the national voice for baccalaureate and graduate nursing education and elected as the Treasurer of the AACN Board in 2019. Zhan also serves on the Le Bonheur National Leadership Council – "a think tank" to build a culture of health for children and their families.
Derick B. Ziegler
Vice President and CEO, West Tennessee Market and Hospitals and Affiliate Integration, Baptist Memorial Health Care 350 North Humphreys Blvd. Memphis, TN 38120 901-227-5197 Derick.ziegler@bmhcc.org
As vice president and CEO of Baptist Memorial Health Care's West Tennessee market, Ziegler oversees all Baptist hospital operations in West Tennessee. As VP for hospital and affiliate integration, Ziegler oversees all hospital and/ or affiliate merger and acquisition activities. He also serves as the executive sponsor for Baptist's telehealth program, which includes the Enterprise Placement Center, Centralized Patient Transport and Dispatch Center, TeleGuardian e-ICU and the TeleConsult hub. Prior to taking on this role, Ziegler spent three years as the VP and CEO of Baptist's regional market and four years and two years respectively, as CEO and administrator of Baptist Memorial Hospital-Memphis and Baptist Memorial Hospital-Union City. Before working with Baptist, Ziegler spent 23 years in the army as a health care administrator, where he retired as a colonel. Ziegler is a past president of Mid-South Health Care Executives.
InCharge HEALTHCARE 2020 InCharge Healthcare 2020 Company Index B
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC .............................................. 42, 46
Health Choice ...................................................... 48
Baptist Memorial Health Care ....... 10, 12, 16, 18, 19, 20 23, 24, 28, 29, 30, 33, 36, 42, 46, 48 Bluff City Medical Society ............................ 46
Healthcare Realty Trust ..................................43
Memphis Veteran's Affairs Medical Center ................................................10, 20, 32, 36 Methodist Le Bonheur Healthcare ..... 12, 17, 18, 23, 28, 30, 34, 36, 38, 44, 47 MidSouth Healthcare Executives ..............26
I Innova Memphis ................................................. 48
Mid-South Imaging & Therapeutics, PA . 12
Midsouth MGMA ......................................... 22, 23
Lakeside Behavioral Health System .................................................. 2, 13, 14, 24
Mid-South Pulmonary Specialists, PC ................................................ 11, 24
Le Bonheur Children's Hospital ...........................................20, 24, 40, 47
Mid-South Transplant Foundation..................................... 10, 24, 34. 45
Lichterman Nature Centers........................... 17
LifeLinc Corporation.........14, 30, 44, 45, 46
Neurology Clinic ......................................... 25, 27
Delta Medical Center...........................13, 17, 50
Mays & Schnapp Pain Clinic and Rehabilitation Center ...................... 25, 38, 40
OrthoSouth .......................................................11, 27
C Campbell Clinic............................................. 12, 26 Church Health .......................12, 30, 34, 38, 42 Clearly MD .......................................................14, 23 Common Table Health Alliance..................25 Consolidated Medical Practices of Memphis ............................................................ 15, 41
E Eye Specialty Group.......................................... 13
McDonald Murrmann Center for Wellness and Health .........................29, 34, 36
Memphis Bioworks Foundation ................ 46
Flinn Imaging Centers .....................................37 G Greg Campbell Photojournalist ................ 49
Memphis Jewish Home and Rehab .......................................................... 11, 34, 47
Q Qsource............................................22, 24. 26, 44 R Rainey Kizer Reviere & Bell, PLC ................ 31
Memphis Medical Society ............... 16, 18, 26
Regional One Health ...........................10, 16, 17, 29, 38, 44, 46
Memphis Obstetrics & Gynecological Association .............................................................19
Rice Law Firm ..............................................32, 39 S Saint Francis Hospital – Bartlett ..27, 31, 32 Saint Francis Hospital – Memphis ....................16, 18, 28, 32, 33, 40, 43 Semmes Murphey Clinic, PC..........10, 21, 30 Shelby County Health Department .........26 St. Jude Children's Research Hospital ......................18, 23, 28, 34, 36, 37, 38 State Volunteer Mutual Insurance Company.................................................................33 Stern Cardiovascular Foundation .....20, 25 T Tennnessee Nurses Association ................29 The University of Memphis Loewenberg College of Nursing ............................................ 48 U Universal Collection Services ................ 16, 41 University Clinical Health ...................12, 13, 15 University of Tennessee Health Science Center ................10, 14, 26, 30, 37, 40, 42, 44 W Waller Lansden Dortch & Davis, LLP ......................................................... 14, 15 West Cancer Center ..............9, 15, 18, 24, 37, 40, 41, 43, 48 Z
For more information about Delta Medical Center visit or call:
www.DeltaMedCenter.com | (901) 979-7902
Zup Medical ..............................................................7
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