As you might know, photobook bindings can actually be quite fragile things.
The first thing I do when I get a new book is to open it gently from the front. Depending on how stiff the binding is you might not want to open it all the way. Then I go through the entire book taking a bunch of pages at at time—five, ten, or 20 depending on the size of the book and the feel of the binding. I open the book at each point and gently press open the binding—not hard enough to stress or crack it and often not as wide as you will eventually want to open it when reading or looking at the book, but enough to flex it and get it to start to relax. This helps keep the binding from "cracking" at some later point.
When taking the pages in bunches, it's preferable to open them in between signatures rather than at signature breaks (the book tends to want to fall open at signature breaks so just part the pages where they seem to want to stay together).
Then I turn the book upside-down and go through it again from the back, doing the same thing again. This helps keep the binding square and prevents it from getting cocked.
stay square with the boards.
When you go through only part of a photobook, you might want to open it in a few places in the part of the text block you didn't go through. The binding will naturally get progressively looser with use, and it helps keep the book sound if this process is evened out throughout the volume.
If you notice a spine starting to become cocked, turn the book upside down and page through it from the back, smoothing the fold or break down as you go.
Careful handling of the binding at all times is important to keep the binding from becoming shaken, but the habit of going through the book front-to-back and then back-to-front a few pages at a time when it's brand new does a lot to help keep the binding healthy for the rest of the book's life.
A shaken binding or spine is when the text block becomes quite loose and unstable in the binding case but hasn't fully detached.
Note that the terms "cocked" and "shaken" are technical bookseller's terms, not just random descriptive words. Traditionally, most of the terms booksellers use to describe condition have been carefully worked out by tradition and common agreement.
Featured Comment by Tom Passin: "As a former hand bookbinder, I applaud your care. The only change I'd suggest is to alternate bunches from front and back, working your way to the middle, as Phil Cook mentioned in the Comments Section. Also, with a fragile book, you might want to not open it all the way for each batch the first time through, but go through it twice before really flattening the pages."
I recall being taught how to do this in grade one or two (end of the 60s). It was a brand new school with a bunch of brand new books in the library.
I wonder if they still teach such a thing in schools today?
Thanks for the interesting –and practical– post. I love learning tidbits of trade nomenclature like this.
Very useful - never knew that!
Here's something else which I highly recommend: always turn book pages from the top right hand corner and, as you turn the page, let your hand gently slide down so as to support the weight of the page as you turn it. This minimises the chance of an accidental crease or tear , particularly on large page sizes.
Some people seem to turn the page from the bottom right hand corner, keeping the page pinched there as they turn. Sooner or later that way will damage a page.
This description applies to going forward through a book using your right hand to turn pages. If you are going back through the book, use the same method with the left hand picking up the top left hand corner of the page.
Mike, this is fantastically valuable information.
It's also the kind of thing never seen on other photo sites, and a great example of why I read yours regularly.
I don't know where I first read this but the way I open a new book is to place it spine down on a flat surface and then to open the front and back covers and then a few pages at time alternating front and back pressing them down until the centre of the book is reached.
I too was taught this in grade school (but more likely in fourth or fifth grade), but the method taught to us was the one described by Phil Cook. I've always done this with new books, and many have survived 50+ years without compromised spines.
That's exactly what my mom taught me to do with a new book when I was a kid. And it works.
Phil Cook said it best. This technique "works" on all books including paperbacks and in my household is called Libraries 101 - the very first thing taught freshman students at college. No book enters the house until this is done, and when purchasing a new book, I always look for on deeper in the stack that has not been improperly "browsed into" by other customers. A few pages to me means 2 - 5 and pressing means very gently pressing and swiping down from top of page to bottom of page.
This might be a relevant posting after which to ask: How best to care for a good photo book?
Should the book always be returned to the shelf in an upright position (as though it were coming in for a landing)?
Or can it be shelved horizontally?
Should I try to buy dust covers for those photobooks having paper covers?
Where do you get those things anyway?
Is there anything that can be done to prevent deterioration of paper?
That happens very rarely with good printing, but I once had a favorite photo book get a lot of brown spots and discoloration. That stuff makes my hands itch, so I had to get rid of the book.
Good to know, and just in time for my initial inspection of Ernst Haas' "Color Correction" printed by Steidl which arrived today. The book is very beautiful and worthy of careful treatment. Thanks to you Mike for the advice, I wish I had learned it earlier.
And you shake it all about"
Well, I tried to show this process to a friend of mine on his Kindle and now the thing won't work. Probably it's all cocked and shaken?
The "shaken hinges" phenomenon occurs most commonly with photo books whose designers (and it seems to be all of them) use a flat piece of coverboard on the spine. That practically guarantees shaken or torn hinges not far down the road.
A book spine without the flat piece of cardboard can curve, deform, and flex as you open the book, thereby absorbing some of the strain. A stiff spine simply transfers that strain directly to the hinges, shortening their life. This process is worsened when the designer puts an image on the endpapers. That means the endpaper (which is also the hinge paper) will be coated stock, and that kind of paper has lowered flex strength and resistance to tearing.
Altogether, the designers of photo books (inadvertently) do a great job of shortening their books' lifetimes.
Practical suggestion: buy paperback editions of the book, especially if the page block is sewn, and then open and carefully flatten the pages when the book is new — as several people above have noted This flexes the spine glue while is young, helping it to last longer than if it's allowed to harden unopened and unflexed.
As a follow-up, I was taught that you should warm the spine of a paperback book before you open it for the first time . (Vigorously rubbing the spine with the palm of the hand will do it.) Once the glue loosens a bit, open the book with the methods described for the hardback books. This will help prevent the glue from cracking over long term use.


De Schatberg boasts several lakes with a variety of fish species!
You might catch Perch, Bream, White bream, carps, catfish or eels. Go fishing by yourself, with friends or take part in one of the fishing competitions regularly held in July and August.
Before you starting, remember to visit the front desk to purchase your fishing permit and receive a copy of the rules.
A fishing permit is only available for overnight guests of De Schatberg and costs € 6 per week for adults and € 2,50 per week for children aged 7 to 13.
The fishing rules explain De Schatberg's fishing policy, and when and where night fishing is allowed.


text:
Iron Pipe Size (IPS or I.P.S.) pipe sizing system based on the inside diameter (ID) of pipe. It was widely used from the early 19th century to the mid 20th century and is still in use by some industries, including major PVC pipe manufacturers, as well as for some legacy drawings and equipment.

The iron pipe size standard came into being early in the 19th century and remained in effect until after World War II. The IPS system was primarily used in the United States and the United Kingdom. In the 1920s, the Copper Tube Size (CTS) standard was combined with the IPS standard.

During the IPS period, pipes were cast in halves and welded together, and pipe sizes referred to the inside diameters. The inside diameters under IPS were roughly the same as the more modern Ductile Iron Pipe Standard (DIPS) and Nominal Pipe Size (NPS) Standards, and some of the wall thicknesses were also retained with a different designator.  In 1948, the DIPS came into effect, when greater control of a pipe's wall thickness was possible.

CTS diameter always specifies the outside diameter (OD) of a tube, where pipe diameter specifications only approximate the pipe inside diameter (ID) for sizes of 12 inch or less, and STD wall thickness.
The IPS number (reference to an OD) is the same as the NPS number, but the schedules were limited to Standard Wall (STD), Extra Strong, (XS) and Double Extra Strong (XXS). STD is identical to Schedule 40 for NPS 1/8 to NPS 10, inclusive, and indicates .375" wall thickness for NPS 12 and larger. XS is identical to SCH 80 for NPS 1/8 to NPS 8, inclusive, and indicates .500" wall thickness for NPS 8 and larger. Different definitions exist for XXS, but it is generally thicker than schedule 160.

See also
Nominal Pipe Sizes
Pipe sizes
Standard dimension ratio

References

Mechanical standards
Piping

redpajama_set_name: RedPajamaWikipedia


Mr. X is our first South Carolina Cat. He gets a page of his own.
Fluffy was Mr. X's son. Attacked by a dog and badly mauled he temporarily lost his sight. He recovered and became a good hunter and a sweet cat. Because of his injuries, he began to get seizures at about 4 years of age. While he initially responded to medication, they increased in severity to the point that he was injuring himself and us and had to be put to sleep.
Motley was the mother of Fluffy. A very young cat, she walked into the yard before Mr. X had been neutered. She had a litter of 4 kittens. Three found homes elsewhere. We kept Fluffy.
Black Mark – Mark was part of a duo that showed up about the same time. Both cats were short (no) tailed un-neutered males. Just what we need with 4 neutered males already. The other cat was white and I called him Bob for is short tail and white color (Bobwhite). Mark was in the garage and marked everything that he could see and was mostly black and hence his name. Bob has disappeared just as he was beginning to get used to us. Mark has hurt his paw and has been limping badly for 2 weeks. But he resists capture and so has not been in for treatment. He eats and seems groomed and gets a little more friendly as time goes by.
Blacky Big Head – lasted about 2 years. Feral, black long tail. Injury resulted in loss of one eye. Eventually displaced by Not RumTum.
Nice young tuxedo cat. Went to a good home. New name Romeo.
Not Rum Tum – So-called because he is a tuxedo cat similar to Rum Tum. Have not seen him recently.
Elvis – Elvis was an 18 year-old barn cat. He came to us when he was about 15 already deaf and blind.


text:
Q: php query equal chart I use of codeigniter(php) and have a table in database i want select query equal words no whatever it looks like it is.
For example I have the following table in the database MySQL:
I want get row that have num 2 of Active column.what do i do?
+----------------------------------------+
|     Name      Active       Insert_Time |
+----------------------------------------+
|     mon         2222       1481203712  |
|     tue         2          1481202788  |
|     wed         222        1481202581  |
|     thu         22         1479902588  |
+----------------------------------------+

I've tried like this:
$search_term = $this->input->post('search');
$this->db->select('Active, Name', FALSE);
$this->db->where('Active LIKE', '%'.$search_term_num.'%');
$query = $this->db->get('submit_house');

this query give me all rows, but I'd just row 2

A: Use $this->db->get_where():
$query = $this->db->get_where('database_table', array('Active' => 2));

Source:
https://www.codeigniter.com/userguide3/database/query_builder.html

redpajama_set_name: RedPajamaStackExchange


Popular DMX control software designed to help make programming lightshows easier. myDMX 3.0 is ADJ latest software / hardware control software.
myDMX 3.0 DMX is a Windows and Mac OS X compatible multi-platform DMX control system featuring an extensive fixture profile library, 3D Visualizer, drag-and-drop effects generator, improved multi-pan and -tilt support, and a maintenance application that installs with the program to check for component updates or new versions of the software. Version 3.0 now offers the ability to arrange scenes into groups and play multiple scenes simultaneously, as well as BPM audio and pulse analysis, live snapshots and scene dimming, live speed control, standalone backup memory, BPM tap, and blind editing, which allows you to edit scenes without outputting DMX data.


text:
Victor Demarchelier
Strands of Truth: Hair, Self-Expression, and Identity
"We wear it, and its legacy, over our shoulders."
By Sarah Maslin Nir
Lipstick means little. A slash of red or a brush of beige suggests only that the wearer is feeling frisky or pouty, daring or demure. Slap on all the concealer you want, brush on every iota of blush available, and all you'll do is cover a flaw or highlight a cheek, hiding, perhaps without meaning to, the woman beneath the war paint.
Now try dyeing your hair. Lighten it with peroxide or deepen the hue from summer to sunset. Chop it off. Go from glamorous tresses to gamine crop. Buzz it, pick it out, and 'fro it. Willfully forget to brush it until the split ends make those around you titter about what you got up to last night. Cornrow it.
Each strand and style is a talisman; hair is the great cultural Rorschach test that telegraphs how we want to be seen and determines how we are seen. It is a powerful weapon wherein lie history and herstory and the truth of who we are. In the tony reaches of Manhattan there is a storied penthouse salon overlooking the Plaza Hotel and the esplanade of Fifth Avenue. There, up so high that the tourists and Upper East Siders become one, John Barrett, the eponymous owner, created a woman out of hair inside a posh department store.
She was the Bergdorf Blonde, a lemony concoction lionized in the late '90s for her perfect plumage and roots that never showed. She was wealth and whiteness, prestige and peroxide—and, even as he sculpted the look into an icon, Barrett showed that she wasn't inaccessible, or even real: She could be created. He democratized a bombshell identity with a bottle of bleach.
In the '80s, hair was "a total escape. Nature didn't come into it. It was a statement," Barrett tells me. That artifice eventually gave way to a new transparency, even if that became its own sort of performance. "The statement at the moment is so waves, as hair's own no-makeup look," he continues. "It's saying, 'Look, I'm so perfect I don't even have to try.' There is a uniformity to it, and the goal is somewhat perfection. Not eclecticism, not individuality."
How did we get there? How did we reach peak coif semiotics? How can a good hair day make (or a bad one break) us? How can a sleek pony, a tight Bantu knot, or a platinum hue define us? Hair is swept up in the continuum of history; we wear it, and its legacy, over our shoulders. Take, for example, the concept of blondes having more fun. "It began as early as ancient Rome, when prostitutes were required by law to dye their hair blond," says Jennifer Wright, the author of the recent style history Killer Fashion. "That kicked off the idea that sexy, fun women had blond hair, and it conversely implied that women with dark hair were reputable and 'serious.'"
Hair holds our history, our stories, our ancestors. It trips people out; it holds their hysteria, their pathologies, and their fantasies about us.
A Roman edict induced me to buy a bottle of Clairol? What else hides in the twists and turns of a curl? Michaela Angela Davis explores the tensions and politics of hair in her Vagina Monologues–esque video series The Hair Tales, in which black women, including celebrities and activists, rhapsodize about their tresses. "It holds our history, our stories, our ancestors," Davis says. "It trips people out; it holds their hysteria, their pathologies, and their fantasies about us."
Davis, a former editor at Essence and Vibe, first became aware of the limited conception of black beauty in mainstream culture as a young woman whose hair was naturally nappy and blond. "I have a color that is associated with whiteness but a texture associated with blackness, and there was something about being black and blond that was difficult for others," she says. But slowly she and others are moving to reclaim black hair in all its kinky, versatile glory.
"Black hair is art, and we make it artful," she says. "It is a way in which we praise and express our creativity. Our hair and our style are places of freedom and sites of expression in a place that has sought to make us invisible."
Loss of hair too can be an emotional touchstone for women. Earlier this year the model and actress Emily Ratajkowski tossed off a seemingly innocuous social media quip: "Hair is a fundamental part of beauty, femininity, and identity." In the inevitable backlash, Ratajkowski was pilloried for insensitivity. What about those who lost locks to cancer? Were they not beautiful? Feminine? Still themselves? And yet, there is no one answer for any woman.
For a woman already suffering, the impact of illness on her appearance adds an extra layer of trauma, no matter how seemingly superficial the concern. But there is a mote of solace that bears repeating: Hair is just a piece of our identity. It is far from the totality.
Hair is just a piece of our identity. It is far from the totality.
In the entertainment realm, J. Jared Janas, a mathematician turned wig, hair, and makeup designer who has worked on everything from Sunset Boulevard on Broadway to The Wolf of Wall Street, dips into history to concoct identities out of glue, thread, needles, and strands. A recent commission for a femme fatale, circa 1900, called for flouncing, cotton-candy Gibson Girl hair—a look named after the artist who defined it, Charles Dana Gibson. At the time, such hair was loaded with significance: It meant a woman was, well, loaded.
"Historically, if you had more hair you had more money. More was always more," Janas says. "What does more mean today? That changes from year to year, based on the mood of the moment." At a time when nothing is of greater value in the zeitgeist than authenticity, it shouldn't come as a surprise that women have put a premium on natural hair and movement.
But Janas's meticulous work raises the question: What is the emotional distance between his creations and the characters we fashion each morning before our mirror with a brush and a spritz of hairspray? What do we see when we look into our hair—into ourselves, as it were? Grab a comb. Whom will you play today?
This article appears in the May 2018 issue of Town & Country. Subscribe Now
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redpajama_set_name: RedPajamaCommonCrawl


Elegantly designed and handcrafted for comfort, Mason Pearson combs have been created with care.
Each comb is handmade from the finest celluloid material that is also used to make designer eyewear, producing smooth tapered teeth and rounded tips that are gentle on the scalp.
Finished by hand, the combs have been designed to ensure the best possible results. From a dressing and styling combs, to combs that detangle, whatever style you are looking to create, there's a Mason and Pearson comb for it.
Dressing Comb: Perfect for daily combing, the dressing comb's teeth have been perfectly polished for ultimate comfort.
Detangling Comb: Designed for comfort, the teeth of this comb have been designed to avoid snagging or pulling the hair.
Styling Comb: Seamlessly constructed, this stylish tortoise shell styling comb gently glides through the hair whilst the rounded teeth are gentle on the scalp.
Pocket Comb: Whether you're at home or on-the-go, this pocket-sized comb can come with you wherever you are.
Rake Comb: Ideal for thicker hair, this wide-toothed comb moves effortlessly through thick or afro hair without pulling or tugging.


Mobile click-to-call has made it easier than ever for consumers to connect with businesses over the phone. And growth in call volume shows no signs of slowing down. In fact, calls to U.S. businesses from smartphones are predicted to reach nearly 162 billion by 2019, a 73% increase from 2015.
Even though calls are a major source of conversions for many businesses, it can be challenging to measure a consumer journey that starts online from a search ad and ends with an offline conversation. Today, we're announcing imported call conversionsto help advertisers attribute revenue from phone calls back to their AdWords campaigns more accurately. This will roll out to all advertisers over the next few weeks.


text:
insight Reports/Article Detail
Maximize ROI on venue experience with intelligent digital technology
As convention centers continue to innovate and augment their facilities with leading-edge technology, they look for ways to optimize their exhibition halls and meetings rooms with intelligent digitalization technology to provide not only a better customer experience but also opportunity to maximize revenue for every show.
Convention center business leaders need to understand what technology is available as well as how to implement to create a living, breathing space that visitors will want to keep coming back to. Value added services are increasingly more essential as convention centers face cost and competitive pressures to renovate and keep up with current technology year after year.
Joseph Lanners, Director, Convention Center Innovation, Samsung SDS
Hugh Sinnock, President, HKS Strategies, LLC
Jennelle Brewer, Director of Customer Experience, Las Vegas Convention Center
Joaquin Quesada, Deputy Director, Sales & Services, Anaheim Convention Center
John Bertoli: Hello and good afternoon or good morning everyone, based on where you're located.
John Bertoli: I'm John Bertoli, Head of Marketing and Partner Services at Samsung SDSA. I'd like to welcome you to our webinar: How to Maximize ROI on Venue Experience with Intelligent Digital Technology. This is actually the second webinar we have planned for 2019 where we strive to shed light on critical business issues for organizations competing in today's highly competitive, ever-changing landscape.
John Bertoli: We are joined today by Joseph Lanners, Director of Customer Experience & Innovation at Samsung SDSA; Hugh Sinnock, President of HKS Strategies; Jenelle Brewer, Director of Customer Experience at Las Vegas Convention Center; and Joaquin Quesada, Deputy Director of Sales & Services at Anaheim Convention Center.
John Bertoli: A few housekeeping notes. The audience will be muted during the entirety of the webinar. We will be hosting a Q&A session at the conclusion of the webinar, so we encourage everyone to submit questions throughout the event. If you have any technical issues, feel free to reach out and we will attempt to address those issues as quickly as possible.
John Bertoli: With that said, let's kick of the webinar starting with Joseph Lanners, who will provide some insight on the industry, followed by a panel discussion with all featured speakers.
Joseph Lanners: Thanks, John. Appreciate it. Welcome, everyone. Good morning, good afternoon depending on where you're at around the world.
Joseph Lanners: We're excited today to share with you some of the accelerating and current industry trends that are going on that are affecting both the hospitality market as well as the exhibition industry overall. Some of the stats we'll be sharing will be from both TWC and others from the Center for Exhibition Industry Research, CEIR.
Joseph Lanners: On the screen now, what we'd like to share is a little bit of the key year-over-year growth statistics. We're averaging about a 2% growth in attendees. Real revenues are slightly better than that. And the overall index that CEIR tracks shows a very positive fourth quarter trend as well. The amount of square footage, and that's square footage that's actually available because the demand for B2B trade shows has been increasing, is actually shrinking, thus the other trends that are referenced throughout the industry and exhibition centers that have decided to expand their square footage is a good one.
Joseph Lanners: As we take a look at 2017, all the way from 2007 through 2018, the gross domestic product across the globe on the next slide showcases that we had a major set of issues that were going on in the 2007 to 2010 time range or 2009 time range. Gross domestic product was shrinking, we had a recession, and the industry was experiencing some significant declines. The CEIR Index really trended very negatively during that time. We had almost a 12% decrease in total attendees and it was a real negative time for the industry.
Joseph Lanners: We've now since returned to pre-2000 levels. We're tracking very closely with GDP. On a positive note, we're at 2% plus across all of those areas. With, of course, those types of statistics and the data, what we need to be focusing on is how customers are now interacting with the world around them. The industry was not able to invest for a number of years, and now that many projects are kicking off, renovations are going, as well as the industry is reinvesting again in new technology, we need to keep pace with the way the consumers are interacting with their mobile devices, with their expectations on how they shop as consumers, and the trade show industry experience has been making some changes and now starting to adopt new technologies. They're engaging in some new proof of concepts with some of the technologies that are out in the market. They're succeeding with some, not succeeding with others.
Joseph Lanners: So what we'd like to do is share with you a little bit about the PwC outlook on terms of revenue as well.
Joseph Lanners: B2B trade shows generate a significant amount of revenue for B, C, and E business globally. Back in 2012, we were only at a marginal $11.4 billion. Still sizeable set of shows that was going, but it's expected to grow past nearly $17 billion by 2021, even though our growth rate is about 2 to 4% in terms of revenues. Attendees are going to be continuing to go up, industry shows and B2B shows are still one of the best ways to share information about current trends that are going on within each of the exhibitor's industries, and PwC estimates about a $17 billion overall industry, which means that most of the C&E businesses are competing for those dollars being spent. Differentiation of the venues, as well as the exhibition companies that are hosting these exhibitions, they're competing for the dollars of the attendees in the marketplace.
Joseph Lanners: One of the things that PwC sees as a major trend in this particular space is convergence, convergence of what happens mobile, online, face-to-face, within meetings. Mobile technology and devices are becoming increasingly the way that consumers want to interact with the show venues and be able to gather information. That's typically common, especially for millennials, but not common for every segment whether it be Gen X, Gen Y, or Gen Z.
Joseph Lanners: Revenue streams also need to be changing and increasing. Advertising is going to become another piece of where the revenue is going to come from these events. Consumers want to interact with not just their mobile devices but they also want to ubiquitously connect with the physical devices that are throughout the show venues. Those venues that are digitizing are now able to do that.
Joseph Lanners: And then data that's collected around all the IoT devices, whether it be a smart venue, smart lighting, the logistics, the back office, the support components, the operational tools that the exhibit companies use or even the operational tools that the convention and exhibition centers use are all collecting data, whether it be Wi-Fi, which everyone's very familiar with, all the way to video analytic sensors and we'll call it maybe even RFID tags or beacon technology. In fact, a lot of that data is now being collected and shared across the platforms and it's converging across both the mobile platform, the infrastructure platforms that the convention centers themselves use, the exhibitors' platforms. That rich data and analytic stream can very powerfully impact the way that consumers and visitors experience these very important trade shows that we host across our industry. The platforms that are required to support these are platforms that are dynamically changing.
Joseph Lanners: Three of the key trends that are really adding value today in our conversations with hospitality experts and the C&E industry, are number one, dynamic infotainment. That's the ability essentially to pull in data outside of the venue that's relevant to the city, the airport, the transportation. The overall experience of all these visitors who come to our cities and enjoy our convention centers and enjoy these large events starts with their airport, their Uber, their taxi experience, their public transit. Being able to dynamically provide weather updates and external data about flight information, that's been going on for a little bit of the time at some of our convention centers, but now it's dynamically being able to be displayed across a fully digitized venue as well.
Joseph Lanners: That being said, the integration into show schedules and the ability to geolocate and show where the next main hall event is, basically knowing where you are within the venue, how it affects your schedule, whether it be on your personal mobile device or also directing traffic throughout the show, moving from one building to the other or one hall to the next, or even finding the closest restroom with the shortest line, all this is being driven through IoT technology, integrated data, and then also, the ability to pull all of this data together and create, essentially, smart digital signage and geolocated wayfinding.
Joseph Lanners: You get dynamic infotainment, geolocated wayfinding, as well as now the ability to break up this digital signage into advertising space. That advertising space can be monetized. As revenues are, as we previously referenced, only growing at 3 to 4% or 2 to 3%, the ability to then monetize some of the technology that you're investing in that create a much better guest and visitor experience, now dynamically changes and also not only impacts the positives of the guest experience, helps them find where they want to go faster, have a better pre-show experience, a post-show experience, and essentially, provide much more engagement during the process. What's worse than not being able to find a restroom that's clean and has a short line, especially after lunch?
Joseph Lanners: The ability to do those types of things now, doing smart ad sales, dynamic infotainment, and geo wayfinding, all really positively impacts the way that we're able to change the overall customer experience using technology, and then use the data analytics and artificial intelligence that goes along with that in some of these complex platforms. Joseph Lanners:With that, these are the industry trends that have been accelerating. We're seeing an enormous growth rate as far as digitization of trade show environments, including convention exhibition, both private and public spaces.
Joseph Lanners: I think it's important then to let the panel now, we have a few questions that we're going to share with the panel and we have a great group of panelists, including Hugh Sinnock, Jennelle Brewer, and Joaquin Quesada. John, I think you're going to kick this off and share some of the questions and direct the panelists to answer accordingly.
John Bertoli: Thank you, Joseph. That was incredibly insightful.
John Bertoli: We're now going to dive into the panel discussion portion of the webinar. Our first question is for Jennelle and Joaquin. That is how are leading venues leveraging technology to improve the user experience? Jennelle, we're going to start with you.
Jennelle Brewer: Very good. We're looking into everything that's been said. So basically, we're trying to get a macro GPS system so that we know the movements of our clients when they're in the building. That's not only useful for the building, it's useful for the exhibitors and show management. We feel that could be a revenue source as well for particular exhibitors that are in the building.
Jennelle Brewer: Of course, we've had our digital screens only about five or six years in our building, so we're transitioning away from those static banners. We feel like it's going to give it a cleaner look, it's a more modern look, shared experiences. We're also looking at some projection on glass system that's coming out that would not only be an advertising sell to get away from maybe some of the banners that are on the outside of the building, some of the magnetics, but to move us into that more, I think, what people expect a modern building would look like.
John Bertoli: And Joaquin?
Joaquin Quesada: Great. Certainly capturing the needs and the accommodations from start to finish is key for us. What I mean by that is even before they get to the convention center itself, they'll be looking at technology to figure out what's the best routes? We can help even with traffic patterns through street CMS signs and such. As they get closer, certainly the technology's there to help accommodate where to go to park, which parking structures are full, which are open, the rates and such.
Joaquin Quesada: On site, we're taking a look at whether it's locators, how to incorporate some of our vendors with food and beverage, for example, and leveraging that piece. And then last but not least, is certainly the communication that we want to provide to them prior to them even getting here and/or as they leave. Just giving them a thank you, for example.
John Bertoli: Okay, great. The next question is for Joseph and Hugh. What value do we wayfinding solutions provide? I'm sorry, Joseph and Jennelle, this next question is for. Joseph, let's start with you.
Joseph Lanners: I'll take first stab. I think it's number one, wayfinding is improving the overall guest experience, the visitor experience. That's the primary reason why we're seeing the convention exhibition space adopt wayfinding technology.
Joseph Lanners: It decreases the amount of time people, the guests, are spending looking for the exhibitors; it's decreasing the amount of time that it takes to find an open restroom, one that's not closed; and also, it's increasing the sales for food. You're able to find the food that you want to find. That's also driving some revenue share increases with the usage of the folks who you've subcontracted for the food. I think those are the three key things I will say on the visitors' side.
Joseph Lanners: On the operational side, what we're seeing with the customers that we've been sharing these trends with and implementing technologies for is that operationally, you can reduce some of the headaches associated with having a restroom being closed and having to post a sign, and not being able to then change the static signage that's traditionally throughout the facility. I don't want to harp just on restrooms. It could be food court or a particular hall is closed or if you have multiple halls being used for two different venues or shows, the digital signage throughout the venue can mimic and align with the mobile wayfinding technology that's available.
Joseph Lanners: What do you think, Jennelle? I think you've got your experience as well.
Jennelle Brewer: Absolutely. Everything you said.
Jennelle Brewer: What we're looking at with wayfinding is, along with the food and beverage because we do have almost a 2 million-square foot convention space with possibly up 9 to 12 shows happening at one time, we also feel that for the food and beverage provider, as they have their people on site trying to make deliveries to booths and meeting rooms, that this technology also helps them get to the right places in a quicker time. That's one thing that we just feel like it's definitely what we want to create is an experience that helps create a seamless and cohesive customer journey while they're here.
Jennelle Brewer: Again, with everything being so large as they're building up in our lobbies to help find those restrooms and food venues that they just can't see them while they're on site.
Joseph Lanners: That makes total sense. Completely agree with you. John?
John Bertoli: Okay, great. Looking back at when you started in the industry, what are some of the major shifts you've seen taken place? Hugh, let's start with you.
Hugh Sinnock: Thanks, John. I think to me, the most dramatic is just the critical need for connectivity. As an exhibitor or attendee checks into the hotel room, the first thing they want to find out is how do I connect to Wi-Fi?
Hugh Sinnock: It's not different in the venue either. I think for each of the venues, that importance, if you aren't up to date to handle that, to give just really a good experience on connectivity through cellular and data, you're going to be left behind. It's a capital intensive requirement; it's something that may last for three to five years without being upgraded, but without it, you're not going to be competitive in today's market and it's only going to get more critical, I feel, with 5G coming. That's going to change the whole dynamics tremendously.
Hugh Sinnock: Over the years, a huge complaint of exhibitors has been the cost of freight, the material handling charges they're hit with. As a result, they're looking for lighter weight materials, a lot of fabric in the design of booths. I can remember two, two-and-a-half story hard wall exhibits being built. You don't see that as frequently anymore. It makes sense.
Hugh Sinnock: The other thing is because of technology and the use of some tremendous high quality monitors, the shows, the exhibits themselves are really coming from top down, hanging rigging displays and lighting versus building from the floor up and hanging this on the floor. It's changed that. They're not sending in as much, but it wasn't that long ago that plasma screens were so common. It was a security issue trying to protect them overnight. Now, as the costs have come down, nobody even bothers to take screens. That's really added to the benefit to the exhibitor to reduce the cost of shipping equipment across the country or across the ocean to get here.
Hugh Sinnock: I think the importance of conferences within exhibits has increased. I think the need for flex space for meetings, rather than being in a four-wall meeting room, we see groups gathering but they need to have the ability to connect, to use their tools, to make a presentation in a gathering of 10 to 12, pulling some chairs together, going on a lot more frequently in almost all the shows I see.
Hugh Sinnock: Again, the use of data, we talked about that. It's just something that nobody talked about 10 years ago. Those are some of the main things I've noticed.
John Bertoli: Great. Joaquin, why don't you go next?
Joaquin Quesada: Certainly. Hugh touched on a lot of the topics, but I think from my perspective, there's a higher expectation for bigger, better, faster, and certainly, technology's leading the way. We're seeing technology in all aspects of our building and people don't even realize it, whether it's escalators, elevators, food and beverage, you name it. The technology is coming along with it.
Joaquin Quesada: In today's needs, where people have technology at their fingertips no matter where they go, Hugh's correct, we need the Wi-Fi, the cellular, and we need, from a building standpoint, to certainly maintain and keep up with that. I think security is another area that quite frankly has changed for all the convention centers. You know, taking a look at how to become more secure in today's world. Certainly, technology is a big piece of that.
John Bertoli: Awesome. And Jennelle?
Jennelle Brewer: Not too much to add. They've touched on all the great points that we look at also as a building.
Jennelle Brewer: Just one of the things I've seen is in our building, what we've tried to do with technology is we know everyone comes with multiple phones and the way that they're charging these throughout the building as they have their iPad and their computers is we've actually put a lot of charging areas. Every pillar that we can get, we have at least four charging stations on most every pillar in our building and every wall space that we can find that has some seating in front of that. We've added those things so that they can keep connected, like Hugh and Joaquin said, to our Wi-Fi.
John Bertoli: Great. Next question. What factors should venue managers keep in mind when embarking on a venue renovation or digitalization project?
John Bertoli: This one is for Jennelle and Joaquin again. Jennelle, we can pick up where you left off.
Jennelle Brewer: Sure. I think one of the major factors is communication. All of our show managers, they talk to each other so we need to make sure that we get out in front of that and communicate accurate information to them and that we're sensitive to their needs. We definitely want to minimize any impact we have on the customers and our show management while they're here.
Jennelle Brewer: During our upcoming renovation, we have made sure not to displace any shows by taking halls offline. Once our new building is completed, we will go in a three-phase step by taking the north halls off and moving those shows into the new building and just making sure that that is all communicated to everyone and how we're moving people around our campus while this renovation is going.
Jennelle Brewer: Those are some of the factors. Basically, everyone wants to know how they're going to be impacted while they're here.
John Bertoli: Great. And Joaquin?
Joaquin Quesada: Certainly look to the future, and what I mean by that is it's all good to make the improvements either through the renovation projects, but you also have to remember that you have another side of the building that, quite frankly, has probably not seen a renovation in quite some time. How do you incorporate the two buildings? Because what you don't want is a state of the art building on one side and then a building that is lacking on the other. Don't forget that you truly need to continue to update your building, but you got to do it in a process that allows you to seam seamlessly.
Joaquin Quesada: When you're going through a renovation project and you're looking at the latest and greatest, make sure that you're also going to incorporate what you can in the other parts of your building.
John Bertoli: Great. This next question is for Hugh and Joaquin. What are some important KPIs you track as an organization to measure performance?
Hugh Sinnock: My experience is that any of the major contractors that work in your building, whether it's food and beverage or telecom or business services, are probably going to conduct their own customer surveys to evaluate themselves. Typically, they'll share that with the venue operator. Sometimes they'll share it with show management as well. I think that's helpful, but sometimes that's very selective. Customer centered surveys, you may interview people that didn't buy internet connection so how are they going to evaluate that? It's not always representative.
Hugh Sinnock: I've always felt the best feedback is direct contact with the shows. You can only do that to address issues and respond immediately. Three months after the fact, I get an email from an irate exhibitor to show management. It's too late to do much, so you've got to be on top of it sooner. That's your best key performance indicator. Another opportunity is to have a third party evaluate any of those that I just mentioned as to how they're performing, a real neutral party, to tell you just how they're doing.
Hugh Sinnock: Technology and data is providing so much information on sales per show. I think everyone's interested on a show-over-show basis how they did in food and beverage or telecom orders. Sharing that with show management's very valuable to make your case. Also, on food and beverage, concession stands, why it makes sense to open some and not others depending on who's in the building and all that information gives you immediate feedback as to how you're performing.
Hugh Sinnock: But again, I can't emphasize enough that you've got to attack those challenges early on while they're in your building, not two to three months later.
John Bertoli: Great. Joaquin?
Joaquin Quesada: Yeah. Certainly, everyone has their surveys and such, but ultimately, it's truly about returning business and new business seeking you out.
Joaquin Quesada: A key indicator for us is really online and today's world, the technology. People don't hesitate to complain if there's a problem. That's who you really need to gear towards. A survey where you're going to get it from one individual and yes, that individual might be important from a show perspective, but from a guest perspective, it's the day-to-day visitors that are coming through your front doors that have the ability to let you know how their day is going online.
John Bertoli: Great. This next question's going to be exclusively for Joseph Lanners. How can venues create a more personalized user experience through digital technology?
Joseph Lanners: Well, John, this can actually be ... This kind of relates back to all the conversation we've been having today, but really, it starts with the ability to communicate information, relevant information, to the exhibitors and the end customers, essentially the visitors, within the trade show.
Joseph Lanners: All that sounds great, but the best way to do it is to start slow. Pick a section, a project, a renovation that you're going through, implement the data, make sure that it can be implemented, any of the technology can be implemented in a way where you can collect all the data. You should have all the rights and the ownership to secure that data, own it, be able to use it. That way, you maximize not just short-term investment, but also long-term investment. You can use video analytics, you can gather information about demographics, about the customers without impeding on any privacy laws or issues associated with that. You can do a digital signage wall or an LED wall. You can implement wayfinding.
Joseph Lanners: I know that some of the technology around beacons has been tried many times and a lot of the industry has been saying, "Hey, it's failed. It wasn't useful." It all boils right back down to, essentially, the data that is collected and that you own as a convention or an exhibition center, and being able to then utilize that data accordingly in impact and measure the value.
Joseph Lanners: Digital can really happen in a whole bunch of different ways. The best thing to do is engage someone who you know, understand what the biggest issues are, prioritize around those issues if they're operational related issues, prioritize around solutions that will maximize the return on that particular investment. If it's really about you're getting a lot of complaints about guest experience and not being able to find restrooms or their dirty or not clean, then we should focus in those particular areas. The best thing to do is engage in all those areas and then prioritize around it because there are so many different ways that digital technology can be used to modernize existing convention centers or even be deployed in a new environment and then redeployed during a renovation project down the road, but make sure it's all aligned.
John Bertoli: Great. Thanks, Joseph. Next question is for Joseph and Jennelle. What are the opportunity costs of delaying a digital renovation project?
John Bertoli: Joseph, you can kick this off. Joseph, you might be on mute. Jennelle, why don't you kick us off then?
Jennelle Brewer: Sure. Basically, in a nutshell, people have options nowadays, so we have to make sure that our renovation project isn't delayed because then can go to other venues and get what their needs are. Of course, the revenue lost over that time period of any delay that we might have.
John Bertoli: And Joseph?
Joseph Lanners: Yeah, I think Jennelle covered things really well. Let me just say that in our conversations with our customers and in working with both private and public entities, delaying a digital renovation, what we've heard loud and clear is that there's a possibility of losing a big show or a small show to a competitor. That may be another city, it may be another venue, it could be both public or private depending on the size and the scale and the relationship that you have.
Joseph Lanners: It's important to work very closely with your big exhibitors I think. This may echo some of what Jennelle said, but I think the opportunity costs could be great. You could lose a revenue stream that might otherwise go to you, might go to someone else that's already digitized their venue.
Joseph Lanners: I think also, when a customer has a negative experience in a particular venue regardless of the exhibitor that was hosting or the exhibition company that was hosting that particular event, they may not return to your particular convention center because they're getting a much better experience potentially somewhere else. These are soft costs but I still think they're opportunity costs. I think you can accelerate your growth and sell more services as well as generate new revenue streams around digital advertising. Those can be addressed in a number of different ways. They can be a shared revenue model, they can be passed along as a value add to attract new business. I think you can miss out on some of those opportunities to win new business as well.
John Bertoli: Awesome. Our next question is for Jennelle and Joaquin. Are there any unexpected benefits to digitalization? Jennelle, you can kick us off.
Jennelle Brewer: I think that the unexpected positive benefit is that we're seeing more interactive things that are popping up just within the shows themselves. They are attracting that younger clientele who are trying to keep them engaged in their show floor while they're here. I think that's something unexpected that we're now looking into and how do we create those experiences also in our building so that clientele will also say, "We have to go to Vegas because they have this awesome digital experience there" that they haven't got to experience somewhere else?
John Bertoli: Joaquin?
Joaquin Quesada: From my perspective, it's the flexibility that it brings to a convention center. In a convention center environment, flexibility is key. We have many, many shows that come through here and every show's different. Every show requires a little bit different type of communication. The flexibility going digital allows you to, if ROI is important to you, it allows you to do some sponsorships through that factor, if wayfinding's important to you, the communication piece is important to you. It also allows you to adapt to your show manager's needs. So flexibility is huge.
John Bertoli: Okay, awesome. Before we get to questions from the audience, we actually have quite a few that came through, which is awesome, what can we expect from 2019? This is a question for all of the panelists who've been involved in the webinar today.
Hugh Sinnock: You want me too to start, John? This is Hugh.
John Bertoli: Go ahead.
Hugh Sinnock: I think there will continue to be a lot of disruptive activities to the industry. We talked about exhibit booths themselves. It may not happen in the next month or two, but I think you're going to see more innovative looks in the booths. I think you'll see booths with no walls. I think you'll see booths with no product. I think it'll be presented visually, digitally, eliminating the need to ship product. I think that's coming and I think you'll see some venues that are going to introduce some new entrepreneurial areas. They might not even charge for the space to allow people, for startups, to present ideas, dedicate an area on the floor for that purpose.
Hugh Sinnock: These are all new things that really haven't hit, but I think are coming, and probably as early as late 2019.
Joseph Lanners: This is Joseph.
Joseph Lanners: I think we're going to see the trend of utilizing data accelerate in 2019. I don't know that this is really a surprise, but I do think that as the venues are going through major expansions and remodels, which we're seeing a huge increase in the amount of show space under construction over the next two to three years, as we get these new spaces with more digital experiences that the ability to leverage, collect data, and analyze that data, and apply artificial intelligence, learning algorithms, other logistics algorithms to the analysis of that data, we'll see new insights regarding ways to improve operations; we'll see new insights and investments around improving the guest experience and the visitor experience; and I think we're going to continue to uncover new ways and new hidden value within the data that will, hopefully, increase the amount of revenue we're able to get as well, and really drive visitors to come back to trade shows the way that they really used to love to experience them.
Joseph Lanners: I think that's really going to emerge as one of those big trends during 2019 and beyond through 2021. I know you said 2019, John, but I do believe that that's going to really transform the whole experience through 2021.
John Bertoli: Okay, great. Now we're going to take questions from the audience. It seems like there's a never-ending list of questions, so let's jump right into it.
John Bertoli: This first one has to do with Wi-Fi and the interactive social wall. The question is: are you providing free Wi-Fi? It seems like this question's more for Jennelle and Joaquin as directors at the convention centers. With Wi-Fi, are you providing free Wi-Fi for attendees or is it still paid? If it is free, is it sponsored per show or altogether from an outside company? In addition, is anyone using an interactive social wall for vendors and attendees?
Jennelle Brewer: I'll start with the Las Vegas Convention Center. We do offer free Wi-Fi in our meeting rooms and in our lobby space. It does run a 30-minute interval where you would be timed out and just log in again as continuous to get free Wi-Fi. Without being interrupted Wi-Fi and a little more bandwidth, it's $14.95 for the day as far as in the meeting room area, and then of course, we offer the hardwire.
Jennelle Brewer: We are looking into the digital experience. There's a couple of companies that we are working with now that will display up on the walls. It can be changed to the shows, what message they're trying it put out, and no cost on that yet. It's kind of in its infancy, but the shows do it themselves now, basically making selfie areas, if you will, and photo opportunities. We're looking to do that for them in the building.
Joaquin Quesada: Anaheim Convention Center, we do offer free Wi-Fi, not just within the building, but throughout the campus. Certainly, it's your basic Wi-Fi and then you can upgrade from there to different levels.
Joaquin Quesada: In regards to the displays, what we're seeing and what we're doing is we're partnering more and more with the events as they're coming in, whether they do their own displays and/or they're doing it through an app. We're providing them the information that's required in order for them to be successful.
John Bertoli: Great. Next question actually comes from our sponsor, Trade Show News Network.
John Bertoli: At TSNN, we see a trend concerning security at venues and events. Can you elaborate more on how this technology, this digitalization technology, can help a show? And I'm assuming she means from a security perspective. So how can digitalization enhance security at your trade shows?
Joaquin Quesada: Well, certainly having the right cameras in place and having eyes throughout the building helps quite a bit. Having the latest and greatest technology certainly is something that we are trying to take a look at the Anaheim Convention Center, what that looks like for a convention center. I think convention centers in the past, from a security standpoint, have been a little behind other types of business, but I think the importance that we've seen within the last decade has changed that. You'll see more and more of that environment growing within the convention center environment.
Joseph Lanners: Yeah. This is Joseph. I'll add on to what Joaquin said. He's correct, you can use cameras and video surveillance or video security systems. There are advanced artificial intelligence technologies that can do facial recognition. Now, I would stress that those types of technologies, when it gets down to actual facial recognition, those need to be integrated and coordinated with local law enforcement. You'll have to check the local statutes on a lot of those types of capabilities and technologies and coordinate with them.
Joseph Lanners: In addition to that though, when it comes to digitizing the venue and having more data available, yes, video surveillance would be one side, but the actual display of information on displays, whether it be a mobile device or a tablet or kiosks or mobile kiosks or the large format displays that are throughout the venue, the ability to take over those displays and provide relevant data and information during an event or when a security risk is uncovered and it's deemed appropriate by the operations team of the C&E venue to proactively send out those types of alerts to the teams, whether it be either operations team members or visitors or exhibitors or everyone in the case of a very urgent venue, you can even direct people to the closest exit or even the safest place to go. Let's say in the event of a hurricane or a tornado or whatever else.
Joseph Lanners: These are the types of things that can help minimize some sort of tragic event. That's where safety and security, whether it be natural or man-imposed, could potentially be leveraged or improved with digital technology.
John Bertoli: Great.
Jennelle Brewer: And to add upon what Joseph had to say, this is Las Vegas Convention Center, we're actually looking into more of an AI approach as well with some real time operating system platforms that basically can tell us ... It tracks, regardless if you have your Apple Watch, anything with an IP address, and it shows if there's any of these IP addresses and maybe some secure areas that they're not supposed to be in, back of the hall. It can identify our employees that are supposed to be in those areas and if there's an IP address or something that's in those areas, it alerts our security to that. They can go check it out and hopefully before anything might happen.
John Bertoli: Great. This next question would be tough for me to answer as a marketer because I always want to collect as many data points as I can on everyone who engages with us, but the question is if you could only obtain three data points from your attendees and exhibitors, what would those be?
Joseph Lanners: I think we should direct that one to Jennelle and Joaquin mostly, but we're putting them on the spot.
Joaquin Quesada: Could you repeat?
John Bertoli: Jennelle, Joaquin, feel free to pass if you need to, but if you could only obtain three data points from your attendees and exhibitors, what would those be?
Joseph Lanners: I'm going to chime in. This is Joseph, by the way. Jennelle, feel free to add to this, or Joaquin.
Joseph Lanners: I would say number one, did you have a great experience? Did the experience meet your expectations? Single-most important question from my perspective as somebody who attends many trade shows and works many trade shows as an exhibitor. That's from my perspective. What do you guys think?
Joaquin Quesada: Well, that's our number one goal, obviously. But in order to accommodate that goal, sometimes we need to find out where we need to improve. I would be looking for some information on where our team can improve upon.
Joseph Lanners: That's another good one.
Jennelle Brewer: Agreed. Yeah, that's absolutely just how we improve and how was your experience to keep them coming back and how do we retain those visitors?
John Bertoli: Great. One more question. In regards to privacy, do you think if GDPR becomes the norm in the US, will this be an issue, detection versus recognition, delegate, tracking etc.?
Joseph Lanners: Yeah. I better take this one. If you don't know what GDPR is, there's a European initiative that's been passed that basically says that all social media data needs to be treated as private out there in the marketplace. Essentially, we're going to see an accelerating trend where we, as consumers, will likely gain more control over our data with a few exceptions.
Joseph Lanners: I think when it comes to watch lists from a security and safety standpoint, there will be carve outs in the legislation as the US looks at legislation and laws associated with keeping large public venues safe and secure, even private venues. They may vary by state, so we'll need to keep close tabs on all the laws and regulations.
Joseph Lanners: When it comes to some of the technologies that Samsung has already implemented using video analytics technology, we do have a stance of basically deploying solutions that are valuable and allow consumers to be anonymous with a full opt-in set of capabilities. Most of our data is collected. In fact, all of it, when it comes to one of our solutions or technologies called Nexshop. I don't want to turn this into a sales pitch.
Joseph Lanners: Essentially, we are able to collect data around demographics using video cameras, information about the audience, whether they're happy, sad, and their emotional state. All that can be collected and anonymized across the entire pool of people that are captured throughout the video session. None of the video is saved; only the metadata is saved so that reports are completely anonymized but are very valuable to you, the convention center, as well as the exhibitors.
Joseph Lanners: Where were the busiest areas from a heat map standpoint? Where were the choke points for traffic? Where were the longest lines? Where did we see the most traction? Where should we consider changing signage and so forth? All these types of questions can be answered. What were the demographics of the overall show at the different points of the day? Which digital signage got interacted with more? Which ads were viewed for a longer period of time? All that can be done without knowing that Hugh or Jennelle or John or Cal or Joaquin or Joseph were viewing any of this.
Joseph Lanners: I think we are well aware of the need to keep private information private, but also be able to, in large public areas, be able to gather information that's available without impacting those laws.
John Bertoli: Great. We're just going to address one other question. What is the panel's experience with beacon technology and what value did you receive from it? Jennelle, Joaquin, if you guys want to start us off, I think it's more applicable to you.
Jennelle Brewer: Sure. Right now, beacon, we found to be honestly kind of unreliable. It can't narrow things down. It depends on GPS. We kind of don't use it in our building ourselves. I know some exhibitors come in and do their own beacons around their booths, which is why we're looking for a different experience, something that uses more of an AI algorithm type thing that we are looking into to put in our building. We think it's going to be more reliable than the beacon experience that's out there.
Joaquin Quesada: Pretty much Anaheim Convention Center's the same way at this point in time. We're not utilizing it. We're looking for what's next out there though.
John Bertoli: Awesome.
Hugh Sinnock: I was just going to say that we've seen too is that the shows put them in. Las Vegas Convention Center has over 5,000 doors. You just can't track everything and what was kind of annoying is you saw the shows would just leave them in place, not remove them at the end of the show. But I just think it's reliability factor. They were being offered to people at shows probably at no cost to try it, but I don't think you're seeing that be repeated too frequently.
Joseph Lanners: Yeah. I'll add from my perspective in working with customer experience and innovation across many industries including this C&E space, I'll say that beacons do provide some data. I do not think that the data from the beacons was collected well in most of the situations across many industries and being able to analyze that and cross-reference it with other sources of data in ways that could provide real insights.
Joseph Lanners: I don't know that beacon's technology dead, but I do think that many industries struggled with monetizing or gaining value from the data that was collected using beacons. I'm with the panel on this. There hasn't been a lot of value, but potentially, with new data analytics platforms and focus areas, I think you're going to be able to potentially revitalize any investment that you've already made if you've already made the investment in beacons.
John Bertoli: Sounds great. We're actually at the top of the hour, so thank you everyone for joining us. We hope you found this seminar educational. A big thank you to all of our panelists. Your thought leadership on this webinar was greatly appreciated.
John Bertoli: We will be addressing any questions that we couldn't get to on the webinar offline and we will be sharing this on-demand webinar by the end of the day, so I'll be sending out an email to all of you on the line with a link to the on-demand version. We hope you can join us for the rest of our webinars that we'll be hosting through 2019.
John Bertoli: We hope you enjoy the rest of your day.
Joseph Lanners: Big thanks to the whole panel. Thanks again, guys.
Hugh Sinnock: Thank you all.
Jennelle Brewer: Thanks everybody.
Joaquin Quesada: Thank you.
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As I was composing potential gallery wall groupings of various pieces in the Lindsay Letters Shop, it occurred to me that something was missing. Why didn't the groupings come alive in the same way as my mood boards did? And then it hit me: flowers. In my photo shoots and my Pinterest boards, florals abound.
However, in real life, I don't always have beautiful fresh florals around. And so I asked my dear friend Laura to curate and shoot some beautiful flowers for Lindsay Letters each season. This arrangement of rich hues in a vintage brass container adds drama and elegance to any mantle or grouping. Its classic nod to Dutch still life paintings is sure to be a timeless piece in any space.


However long a life I might lead, I want to be sure I'm mentally aware enough to be able to enjoy it. So whenever research studies show promising information about how to stave off cognitive decline, I'm all ears.
Today, this article appeared in the New York Times, explaining that a new study demonstrates people who have better measures of aerobic fitness also have brains that perform more like younger subjects' brains. It's promising to think that by keeping one's aerobic fitness strong, we may be able to help our brains' health too.
Read on, friends, and see you on the trail!
, Dr. Soya and his colleagues recruited 60 Japanese men between the ages of 64 and 75 who showed no signs of dementia or other serious cognitive decline.
Over all, Dr. Soya said, the results suggest that "higher aerobic fitness is associated with improved cognitive function through lateralized frontal activation in older adults." Fit older people's brains require fewer resources to complete tasks than do the brains of older people who are out of shape.


For this design, I decided to create a more realistic design with a degree of depth.
This kind of design can help give a different feel and dimension to the promotional art.
There are lots of persons who love textured arts and designs with a little bit of depth too, so this design can appeal to these kind of persons and others who love any type of creative art.
wonderful idea, this beautiful art will attract people to this great community, nice one keep it up.
Great design mate - send some of your designs over our discord.
It seems as if we are going to invade social media big time. With these designs, we are going to have a serious advantage. Very attractive stuff.


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We are very proud to be able to bring our small Island of the UK these wonderful conversions by being the only official UK dealership.
Please visit the drop down menu to get full details on a conversion to suit your machine.


Your Kegs are made out of stainless steel, why settle for plastic Quick Disconnects? Upgrade your serving setup to fully Stainless with a pair of Torpedo Ball Lock QDs! These hefty pieces are constructed of 304 SS, designed for lifetime longevity. Printed clearly with "In" and "Out" so even after a few they're easy to work with. Available for both Beer Out and Gas In, with either Barbed or Flared connections. See YMAN's below for the appropriate connectors! Perfect with our Torpedo Kegs, these will work with any Ball Lock Corny Keg.
More durable than plastic one.
I want to see if the stainless steel connects are better than the plastic ones.
I chose this Item because it exudes quality. Stainless steel over plastic for food and drink any day!!
Good reviews, and am trying to replace plastic where I can in my brewery in general.
I wanted to get the good ones right from the beginning.
I have one of these and just learned that it is leaking. Has anyone got a fix for this or is mine a lemon?
BEST ANSWER: The product may be defective. Assuming it leaks the same way when attached to other beer out posts? When was the product purchased?
Where exactly is the leak coming from?
The beer is leaking out from under this piece. It appears that it is not keeping a seal when left attached to the keg-out. I cannot keep it attached otherwise it leaks beer continuously.
Do you get annoyed with the plastic connectors? I do. You do. Everyone does. The stainless fit perfectly with no aggravation. Over time I think I will be getting a few more of these.
These work great, but they are not labeled as indicated on the website. A bit misleading. I would have preferred ones with labels. But they do the job.
Neither of my disconnects were labeled with Torpedo In/Out like in the product photos, so it makes me wonder if I could have received some other brand instead. Not a major issue as you can reference the grooves that are on the gas disconnect.
You will need to use this on a torpedo keg. The plastic ones are to tight.
This ball lock creates a great seal on my corny keg and unlike the standard plastic ball locks, I don't have to worry about breaking it at cold temps.
These connects are high quality and very well made. The problem arises when even the slightest amount of beer gets in the ball locks or release mechanism. Good luck disconnecting! I wash and rinse the units each time and that makes it easy to connect but, again, They do not come off easily. The good old plastic types are way more forgiving if not as fancy looking.
Replaced some older plastic disconnects with these. Much easier on and off than the plastic ones, and I think will be easier to keep clean and sanitized.


Unpredictable weather calls for good tires!
Well Spring is here and that means…we never know what the weather will bring. One day it could be sunny and warm, the next it could be snowing. And don't forget about RAIN-one of the most dangerous weather conditions for drivers. Rotating your tires will help reduce uneven wear, prolong the life of your tires, and keep you safe on the roads. Be prepared for the unpredictable spring driving season by rotating your tires at Jiffy Lube. Here is a coupon to save you a little money.
installing lug nuts/bolts to the proper torque specifications.
We recommend that the customer return within 500 miles of driving and JLI will re-torque lug nuts/bolts free of charge.
For discounts on Jiffy Lube's Signature Service Oil Change click here.


Beauty and the Beast is the perfect choice for RMT Youth's second musical after their stunning debut with GREASE in June 2015. Beauty and the Beast will be performed at the Redcliffe Cultural Centre June 10 to 12 for 4 performances only. Starring local Grace College Year 12 student, Lindsay Cooper, as Beast, Georgia Burnett as Belle. This production will also feature many other young local performers, including Liam Kirkpatrick as Cogsworth, Timothy Kennedy and Alex Kuchmenko as Gaston and Georgia Gleeson as Belle understudy.
RMT Youth invites the best of our local youth aged 13-19 yrs to perform under the direction of a Youth production team where all members are 25yrs or under. RMT aims to provide significant performance and production training opportunities for young people in the performing arts to assist with development of a local talent pool.
Beauty and the Beast will be directed by Reagan Warner (who recently played the role of George Banks in MARY POPPINS for RMT) and choreographed by Mike Lapot (co-choreographer for MARY POPPINS) and Brodie Jones (choreographer for RMT Youth's GREASE in 2015). Lucas D Lynch will act as the key for this production taking on the roles of Musical Director and Producer. Lucas recently MD'd for RMT's production of MARY POPPINS as well as MD for GREASE in June 2015. RMT are also taking the further initiative of inviting a cohort of YOUTH musicians to play in the pit orchestra alongside seasoned musicians as a training opportunity to develop the talent pool of young pit musicians.
The story of Beauty and the Beast originated some 4000 years ago. The version we know is based on a classic French fairy tale written in the mid-1700's. Made popular in 1991 by Walt Disney as an animated movie musical, the stage version was first performed in November 1993.
Beauty and the Beast is a musical with music by Alan Menken, lyrics by Howard Ashman and Tim Rice, and a book by Linda Woolverton produced by Disney Theatrical Productions. Based on the 1991 film of the same name, which was in turn adapted from the French fairy tale by Jeanne-Marie Leprince de Beaumont, Beauty and the Beast tells the story of a prince who is transformed into a hideous beast as punishment for his cruel and selfish ways, and an adventurous young woman named Belle whom he imprisons in his castle. In order to become human again, the Beast must earn Belle's love before it's too late. Seven new songs were written for the stage musical. Beauty ran on Broadway for 5,461 performances between 1994 and 2007, becoming Broadway's ninth longest-running production in history.
Parental guidance is recommended for children aged 12 years and under.
Running time for the show is approximately 2 hours, with a 15-minute intermission.