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AboutBoard of Directors
Chair: Victoria Nilles
Victoria Nilles is currently serving a second term as Chair on the Board of Directors and as a National Council Delegate for Girl Scouts of Western Ohio. Prior to being elected as Chair, she served as 1st Vice Chair and as Treasurer. She is an attorney and is an assistant prosecuting attorney in the Criminal Division of the Montgomery County Prosecutor's Office in Dayton, Ohio. Prior to that she worked in the Dayton office of Taft Stettinius & Hollister LLP, where she concentrated her practice in the area of general commercial litigation. She has also practiced law in other large law firms in Ohio and Indiana, concentrating her litigation practice in the areas of product liability, intellectual property, unfair competition, and contract matters.
Prior to entering private practice, Victoria served as a law clerk for the Honorable Robert L. Miller, Jr. in the United States District Court, Northern District of Indiana. In her first career, she was a Military Intelligence Officer in the United States Army, serving for ten years in various command and staff positions in the United States and Germany.
She holds a Bachelor of Science degree from the United States Military Academy, West Point, New York and received her Juris Doctorate from Washburn University School of Law, where she was the Executive Editor of the Washburn Law Journal and graduated magna cum laude. Victoria is married to Dr. J. Thomas Hardy and they reside in Oakwood, Ohio. They have two grown children, Christopher and Cathryn.
1st Vice Chair: Cassie B. Barlow, Ph.D.
Cassie B. Barlow, PhD is currently serving Girl Scouts of Western Ohio as 1st Vice Chair on the Board of Directors and as a National Council Delegate. She previously served as a Member-at-Large and a member of the Board Development Committee. She is the President of Strategic Ohio Council on Higher Education (SOCHE). SOCHE is focused on Workforce Development needs across Ohio. Dr. Barlow retired from the United States Air Force after 26 years of service as the 88th Air Base Wing and Installation Commander, Wright-Patterson AFB, Ohio. She was in command of one of the largest air base wings in the Air Force with more than 5,000 Air Force military, civilian, and contractor employees. The base is home to more than 27,000 employees and is the largest single site employer in the state of Ohio.
Cassie was commissioned in the Air Force in 1988 as a distinguished graduate of Georgetown University, Washington D.C. Following graduation, Dr. Barlow attended Information Management Technical School at Keesler Air Force Base, Mississippi. She has served in a variety of positions in the information management, behavioral science and personnel careers fields at squadron, Wing, direct reporting unit, major command, Air Force and combatant command levels. Dr. Barlow was selected by the Air Force Institute of Technology to attend Rice University to earn a doctorate in Organizational Psychology. After graduation, she served as a behavioral scientist at the Air Force Research Laboratory and the Air Force Academy. She was then selected to lead the analysis team for the Chief of Staff of the Air Force Developing Aerospace Leaders Program. Dr. Barlow commanded the 355th Mission Support Squadron at Davis Monthan Air Force Base, Arizona, where her squadron garnered multiple Air Combat Command and Air Force level awards. She also commanded at the Group level as a Mission Support Group Commander at Royal Air Force Lakenheath.
Cassie was previously the Director of Manpower and Personnel of the North American Aerospace Defense Command and United States Northern Command, headquartered at Peterson Air Force Base, Colorado. She has a Bachelor's degree from Georgetown University, a Master's degree in Clinical Psychology from Chapman University, a Doctor of Philosophy from Rice University, and two additional Master's degrees. Cassie is a 2014 Women of Distinction from Girl Scouts of Western Ohio, was a Girl Scout leader and is a proud mother of a Gold Award Girl Scout. Cassie is an active community member serving on multiple boards around the Dayton Ohio Region.
2nd Vice Chair: Kim Fender
Kimber Fender is currently serving Girl Scouts of Western Ohio as 2nd Vice Chair on the Board of Directors, and as a National Council Delegate. She has also previously served on the Board as Secretary and a Member-at-Large. She is also a member of the Olave Baden-Powell Society and is co-chair of the planning committee for the Society's October 2022 meeting in Cincinnati.
In 2018, Kimber (Kim) retired from the Public Library of Cincinnati and Hamilton County after serving as the Eva Jane Romaine Coombe Director of the Library since 1999. She received a Bachelor's degree in Anthropology from Northern Kentucky University, an MLS degree from the University of Kentucky and a certificate in Foresight Studies from the University of Houston. She was awarded a graduate internship at the Kentucky Department for Libraries and Archives, and worked at the Boone County Public Library, the Campbell County Public Library, and ATE Management and Services Company, before beginning employment with Cincinnati's Library in 1988.
She currently serves on the YMCA of Greater Cincinnati Board, the United Way Public Policy Cabinet, the University of Cincinnati Library Dean's Advisory Council, the CET Community Advisory Committee and the University of Kentucky College of Communication and Information Dean's Advisory Board. She chaired the Ohio Library Council's Government Relations Committee for more than 15 years. She is an elected member of the Campbell County Board of Education and a member of the Board of Directors of the Kentucky School Boards Association. She serves as the President of Modern Lutheran Women at St. John Lutheran Church in Melbourne, KY and is also Treasurer of the Cemetery Committee. She is a member of the Cincinnati Women's Club.
Kim is an alumna of Leadership Cincinnati. In 2017 she was named an Ohio Library Council's (OLC) Librarian Hall of Fame and was previously named Librarian of the Year by OLC and was honored with the Council's A. Chapman Parson Advocacy Award in 2017. Kim is a recipient of an Improving our Community Award from United Way of Greater Cincinnati, a Career Woman of Achievement award from the YWCA, a Woman of Distinction award from the Girl Scouts of Western Ohio and a Bridge Builder Award from the Cincinnati Hamilton County Community Action Agency. She received the University of Kentucky School of Library and Information Science Alumni Association Outstanding Alumna Award and was honored with a Professional Achievement Award from Northern Kentucky University.
Secretary: Patrice Baughman Borders, J.D.
Patrice Baughman Borders, J.D. is serving a second term as Secretary on the Board of Directors of Girl Scouts of Western Ohio, and previously served as a Member-at-Large. She is an executive coach, speaker, and facilitator. Her tools of choice are: emotional intelligence (EI) and mindfulness. She empowers leaders to show up in shared work cultures in ways that support teaming, innovation, and belonging.
She is the Founder and Principal of Prevention Strategies LLC. For over 20 years, she has combined her employment law and human capital practices to coach individuals and advise organizations on developing resonate leaders, collaborative teams, and inclusive workplace cultures. Patrice helps leaders and organizations evolve into better versions of themselves by guiding them through the inside work – growing in self-awareness – to more effectively lead with insight and compassion. She has delivered transformational training and leadership coaching to individuals and audiences across the world, including, Fortune 100 corporations such as Johnson & Johnson, Accenture, Danaher, Procter & Gamble, Kroger, Nielsen, 84.51º and various law firms, non-profits, and academic entities.
Her personal mission is to amplify emotional intelligence (#amplifyEI) by sharing tools and strategies for leading with the 7 Cs of Emotional Intelligence™: Center (be present), Comprehension (self/others), Connection, Communication, Collaboration, Conflict (resolution/management), and Culture (co-authoring shared cultures of belonging). Patrice is a Certified Search Inside Yourself Teacher (the leadership development program born at Google, based on mindfulness, emotional intelligence and contemporary neuroscience). She is also certified in the EQ-i 2.0 and EQ 360 Emotional Intelligence assessment tools as well as other tools she uses to empower leaders to pause and intentionally build belonging.
Patrice grew up in Girl Scouts and has, through the years, actively volunteered as a leader and as a Board member during the transition to Girl Scouts of Western Ohio. She and her husband, Keith, reside in Cincinnati and are the proud parents of two adult daughters: Gold Award Girl Scout Candace and Gold Award Girl Scout and National Young Woman of Distinction (2014) Camille.
Treasurer: Jenny Michael
Jenny Michael is currently serving as Treasurer on the Board of Directors of Girl Scouts of Western Ohio. She is the Senior Vice President of Advocacy at CareSource, a health insurance plan headquartered in Dayton, Ohio. Jenny is responsible for managing communication, branding, social media and external affairs in addition to leading corporate responsibility efforts and partnership strategies to support community relations. As a key member of the advocacy team, she builds collaborative working relationships with regulatory agencies, legislators and stakeholders to strengthen the company's mission and positively impact the lives of two million members. She has more than 20 years of experience in marketing communication strategy and management and spent 11 years at The Berry Company prior to joining CareSource a decade ago.
Outside of work, Jenny is active in the community and was elected to three terms as a member of the Valley View Board of Education, chaired the Dayton YWCA Women of Distinction Event, is a member of the Girl Scouts of Western Ohio Board, serves as a Montgomery County 4H Advisor and is the Lay Leader at her church. She has been recognized by the Dayton Business Journal as a 40 Under 40 winner, as a Woman of Distinction by Girl Scouts of Western Ohio and as the Heart of Leadership recipient at CareSource for her focus on mentorship and leadership.
Jenny earned her bachelor's degree in communications from The Ohio State University. She and her husband, Jason live on a farm in Farmersville, Ohio, where they are raising their two sons.
Maria Arcocha White
Maria Arcocha White is a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio. She is Founder and CEO of Inclusity. Throughout her career of 35 years, Maria has developed inclusion and diversity training and successfully trained thousands of executives, managers, and employees across a wide range of industries.
In 2013, she launched Inclusity to pursue an empathetic, inclusion-focused approach to diversity and inclusion work, believing that when we "lead with inclusion, diversity will follow." Prior to Inclusity, Maria was executive vice president of Pope & Associates, a leading D&I training and consulting firm, and vice president of human resources for R. R. Donnelley Logistics. She began her career at Procter & Gamble, where she was the company's first Hispanic sales and marketing manager.
Maria's compassion extends to the community. In addition to years of volunteerism, she is currently a Rotary member and is proud to have served in an advisory capacity on the U.S. Senate Task Force on Hispanic Affairs.
Maria has an M.A. in counseling from Xavier University and a B.A. in communications from the University of Toledo. She holds a certification in PROSCI change management. She works out of the central Inclusity offices in Perrysburg, Ohio.
Sheri Bogardus
Sheri Bogardus currently serves as a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio. Sheri grew up in the Girl Scouts and is a former troop leader and cookie mom in Central New York and western Ohio. She is Vice President and Senior Commercial Digital Product Manager for Key Bank. She previously spent more than 20 years leading digital product development, management, and marketing efforts for Citibank, Studen Loan Funding, Sallie Mae, Campus Solutions, Higher One and Payce. Sheri holds a Bachelor's Degree in Business Administration and Marketing from Old Dominion. She and her husband Dave are avid hikers who live in Cincinnati, Ohio and are the parents of two former Girl Scouts who have grown into beautiful, amazing young women.
Angela Carter was elected in 2020 as a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio. She is the Director of Compliance and Legal Operations for Owens Corning in Toledo, where she is responsible for creating processes to ensure efficient legal services to the enterprise, while also leading a global team in managing the Company's compliance programs, including policy management, training and awareness, risk mitigation, and continuous improvement. With their colleagues in the Global Legal Organization, Angela and her team work cross-functionally to deliver a comprehensive set of solutions on a broad range of compliance topics such as FCPA/Corruption, Export/Trade, Competition Law, Data Privacy & Security, and Contract Management.
Prior to joining Owens Corning, Angela held positions at the Whirlpool Corp. (Compliance), Walmart Inc. (Compliance), Johnson & Johnson (Tax/Finance), and the City of Detroit Law Department (Property, Environmental & Municipal Law). She holds a BS from Western Michigan University, a JD and an LL M (Tax) from Wayne State University Law School, and an MBA from University of Michigan, Stephen M. Ross School of Business. Angela is a member of the State Bar of Michigan and is registered as Corporate Counsel in Ohio. She is a member of several professional and community organizations.
Christine M. Castellano
Christine M. Castellano is Executive Vice President, General Counsel and Corporate Secretary of The Andersons (NASDAQ: ANDE), located in Maumee, Ohio. Founded in 1947, The Andersons is a diversified company rooted in agriculture that conducts business across North America in the grain, biofuels, plant nutrient and rail sectors. In 2021, The Andersons was ranked number 366 in the Fortune 500 list, with revenues in excess of $8 billion. In addition to serving as general counsel, Christine manages the human resources, environmental, social and governance ("ESG") and corporate communications functions.
Prior to joining The Andersons, she served as Senior Vice President, General Counsel, Corporate Secretary and Chief Compliance Officer for Ingredion Incorporated, a NYSE listed Fortune 500 company. She additionally served as a non-executive director and member of the Audit Committee of Rafhan Maize Products Co. Ltd., a public company listed on the Pakistan Stock Exchange.
Christine moved to the Toledo area in January 2020. She currently serves on the Board of the Toledo Lucas County Port Authority, and is a co-chair of the Business and Industry Committee of N.W. Ohio's V Project (COVID-19 vaccination). She also serves on the legacy board of The John Marshall Law School in Chicago. She previously was a Trustee of the Illinois Equal Justice Foundation (Chair of Grant Committee), a Trustee of the Chicago Academy of Sciences/Peggy Notebaert Nature Museum and a member of the Womens' Board of the Chicago Zoological Society (Co-chair of Education and Outreach Committee). She is a member of The Economic Club of Chicago and The Chicago Network. In April 2019 Christine was certified as a diversity professional by the National Diversity Council.
Michelle Furlong
Michelle Furlong is a Human Resources professional with a passion for helping people discover and develop their true potential.
Originally from Middletown, Ohio, Michelle worked in the Banking industry in New York and London before returning home in 2015 to pen her own small business, a boutique yoga studio. Currently, she is the Vice President of Human Resources, at HORAN, a Cincinnati-based insurance and financial services firm where she specializes in strategic human resources leadership and business partnership with an emphasis on performance management, talent development and employee engagement.
Michelle holds a Bachelor of Business Administration from The College of William & Mary and a Master's Degree in Industrial/Organizational Psychology from New York University.
Corinne Hemesath
Corinne Hemesath is a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio and a member of the Investment Task Group. She began her career in corporate finance and management in the technology field and became a Financial Advisor with Morgan Stanley 20 years ago until her recent retirement. She concentrated on assisting women who were seeking financial guidance in income planning during retirement. She also worked in pre/post-divorce planning in addition to helping families and couples with their financial management needs. Along with her Series 7, 31, 66 and life, health, accident and variable insurance licenses, she has also earned the designations of CHARTERED RETIREMENT PLANNING COUNSELOR®, CERTIFIED DIVORCE FINANCIAL ANALYST® and SENIOR PORTFOLIO MANAGER. Corinne achieved the Five Star Wealth Manager Award by Cincinnati Magazine 2012-2019. She is fluent in Spanish and completed her MBA in Global Business Management after earning her BS degree in English.
Corinne was featured in the Women Financial Advisors Forum with Morgan Stanley in May 2010. She has served as Treasurer of the Northern Kentucky Collaborative Law Committee. Corinne was nominated for Cincinnati Women of the Year in 2004 and has been a season subscriber and supporter of the Cincinnati Symphony Orchestra for over 30 years. She is a registered volunteer with the SIFMA foundation and has served as a judge the last nine years for the Investwrite National Essay Competition sponsored by McGraw Hill Financial. She has also volunteered at Brookdale Hospice in the memory care unit. Corinne enjoys equestrian activities, wine tasting, entertaining, and spending time with her family and friends.
Theresa Hirschauer
Theresa Hirschauer is currently serving as a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio and is Chair of the Fund Development Task Group. She has also previously served an unexpired term as 2nd Vice Chair and as Member-at-Large. Theresa is Head of the Middle School at Cincinnati Country Day. She has been with Cincinnati Country Day for 32 years where she served as the Athletic Director for 20 years and MS Head for 10 years. In addition to administrative duties, Theresa has continued to teach math and coach multiple sports. Theresa was named the National Coach of the Year for High School Soccer after CCDS won back-to-back state titles in 2018 and 2019.
After graduating from Turpin High School, she went on to graduate from Brown University where she was a legendary soccer and softball player and was named to the Ivy League Hall of Fame. Theresa is also a member of numerous Athletic Halls of Fame that include Turpin High School, Buddy LaRosa's High School Sports, and Greater Cincinnati Softball Association. She is a recipient of Cincinnati Country Day's Lee Pattison Teaching Award; the Ohio Athletic Director of the Year; and the Coach of the Year – Local and State for Girls Soccer. Theresa is currently serving as Treasurer of the Southwest Ohio Athletic Directors Association and is the former President of the Miami Valley Conference. In addition, she is involved in the American Cancer Society's Relay for Life, as a team captain and a survivor. Theresa loves working and teaching young people especially young women to be leaders of the next generation.
Jaime Lanham
Jaime Lanham is Vice President, Stock Plan Services with Fidelity Investments. When not at work, Jaime is busy carpooling 3 kids to their various activities. She is a proud mother of Hildi (17), Max (15) and Quinn (11). As a family, they love to create new memories through travel and frequently find joy visiting their lake house in South Haven where they enjoy skiing in the winter and lake life in the summers.
Jaime is involved in her community through her children's schools and an avid reader of both fiction and non-fiction. Her other hobbies include being a cheerleader on the sidelines of soccer fields, lacrosse, track and courtside for wrestling, volleyball and in the audience for chorus and musicals. She is a young widow who unfortunately lost her husband unexpectedly 3 years ago. She couldn't have made it without her community at work and at home and has thrived due to her strong and supportive community that includes her friends, family and loyal neighbors. Because of this experience, she has learned to worry less about the small stuff and to live like you have no tomorrow. Jaime's personal and professional priorities include diversity and inclusion, women's leadership, community impact, and financial literacy.
Teanya Norwood-Ekwenna
Teanya Norwood-Ekweena is the Health Nurse Outcomes Manager, Social Determinants of Health for ProMedica. A dynamic nurse and health educator, Teanya has used her platform to build a health outreach program that engages young mothers, seniors and homeless individuals living in central city Toledo and is connecting them not just to information but to programs and tangible resources that can improve their health and well-being.
Since 2018, she has connected more than 400 mothers to resources to address disparities in infant and maternal health and mortality, including The Pathways Hub and Best Baby Zone; she has provided local safe sleep education and health fairs sponsored by leading infant care companies including Gerber; she leads a group of outreach workers that are connecting with families one-on-one in the UpTown neighborhood to connect to health services.
Teanya has gone above and beyond to work with homeless individuals through St. Paul's Community Center, connecting individuals with memberships to ToledoGo bikes to address transportation issues as well as health fairs and connections to workforce and personal financial services as they navigate the county Housing First Program.
Teanya is a role model because she has committed her career to educating girls and women, especially girls and women of color in low- and moderate-income communities, on how to live a healthy lifestyle. From maternal health, exercise, healthy eating, health advocacy, financial health, and the importance of education, Teanya is a leader in the movement for a healthy Toledo. She is the true definition of a superhero. She goes above and beyond her responsibilities to find furniture, clothing and supplies for families, to visit new mothers in the hospital when they have no family, to volunteer at the ProMedica Food Clinic to make sure families have appropriate and adequate food. She does all of this while raising her own family including two young children, being a role model that as women, we are strong and can do anything we set our mind to.
She is also a staple in her Ottawa Hills community. Volunteering her time with the elementary school, caring for neighbors experiencing health challenges and engaging a cohort of moms to donate items to those in need. Her determination, passion, grit and enthusiasm make her a role model to women and girls, showing you can achieve anything!
Teanya goes above and beyond in everything she does. Whether that is scouring community garage sales for household furniture or baby items and then donating them to those in need. To serving on community task forces to improve health disparities and patient experience in our community. To working with expectant mothers within the Toledo Public School system to connect them to resources, employment and support. Everything she does to improve the health and well-being of the Toledo community is done not because it's her job, but because it is her passion. She never hesitates to be of service when she can. She works diligently to stay up to date on the latest in healthcare and social determinants to ensure she is delivering the greatest and best care and connections to those in need. Her generosity knows no bounds. Whether it be time, talent or treasure, Teanya can always be counted on to lend a hand and lead the charge. Her compassion for strangers and friends alike is unlike any other and shows every day in her actions to care for others.
Rhonda E. Reagh, Ph.D.
Rhonda E. Reagh, Ph.D. is the recently retired principal owner of Reagh and Associates, a firm she launched in 2011 after a 32 year career in leadership of Ohio child welfare agencies. As the owner and CEO of Reagh and Associates, Rhonda provided personal and executive coaching, consulting, and leadership development training. She was a well-respected resource for organizations and small businesses seeking help with problem-solving, skill development, team work and performance improvement. Rhonda was a Certified Daring Way™ and Dare to Lead™ Facilitator. Both embrace a highly experiential methodology based on the research of Dr. Brené Brown. The method was developed to help men, women and adolescents learn how to show up, be seen and live braver personal and leadership lives. This work led Rhonda to facilitate numerous retreats on topics such as empathy, fear and courageous leadership, as well as facilitation using The Daring Way, Rising Strong and Dare to Lead curricula.
Rhonda is a 2014 WiBN Top 25 Women to Watch Honoree and a 2015 recipient of the OSU College of Social Work Alumni Society Distinguished Career Award. She lives on a mini-farm in West Milton, Ohio with her husband, Jerry, and their Labrador Retriever, Dickens.
Monique Sewell
Monique Sewell earned her Bachelor of Science in Business from the University of Dayton. Upon graduation, she began her career in the Cincinnati office of Arthur Anderson & Co. and obtained her CPA license. She then became the controller of Benefit Designs, Inc., a national structured settlement brokerage firm with offices throughout the country.
Retiring as CFO, Monique became a financial consultant. She is currently serving in her third term as a Council Member for the Village of Indian Hill. She serves as the Chairman of the Finance and Audit Review Committees and Liaison for the Green Areas Advisory Committee. Additionally, she serves or has served on the Water Works, Public Works, Law and Grounds Committees.
As the mother of four young-adult children, she has served the Indian Hill Exempted Village School District PTO and Boosters over the past 22 years in various volunteer and leadership capacities. She is a member of the Superintendent's Steering Committee for the Facilities Review and Brave Future for Facilities Committee responsible for a building-by-building improvement and construction plan which gained community funding in 2021. As a Lifetime Member of the Girl Scouts of the USA, Monique served as a leader for three troops. Eight of her Girl Scouts, including her three daughters, have earned the Gold Award and her son is an Eagle Scout. In the wider community, Monique has volunteered for the Ronald McDonald House and Josh Cares.
Rhonda Smith
Rhonda Smith is a Certified Adult Nurse Practitioner, a Doctor of Naturopathy, and a Certified Life Coach. She is the Owner & CEO of both Renewed Health Care Services and Divine Core Transformation. Dr Rhonda has authored and published two books, "Stop the Storm Now, Rise and Walk into Your Divine Purpose!", and "Recognizing the Love Trap. "She also is the author of Divine Core Transformation, Self-Love Breakthrough to a New you! Published by Covenant Books.
Rhonda serves as a member on the Board of Ohio Reentry Program for Ex-Offenders, she's a volunteer at the Dayton Correctional Institution and is a member of the Dayton, Ohio chapter of The Links, Incorporated, board member of Women in Christian Leadership, and an honoree of the WBIN Powerful Women of Impact 2022
Dr. Rhonda's passion is women's health and enjoys helping restore women to wholeness. In her current practice, she coaches many women from abusive and toxic relationships. As such, she made the decision to go deeper and study the pathology of toxic relationships. This resulted in her training with renowned psychotherapist, Ross Rosenberg, who trained Rhonda on the Human Magnet Syndrome model, and made her the Ohio spokesperson to educate others on this emotionally crippling disorder. Upon understanding that pathology, Dr. Rhonda felt it was necessary to become a Certified Clinical Trauma Professional and is credentialed in Behavioral Health specializing in addictions.
Her motto is, "I don't look like what I've been through, and I have GOD to thank for that!"
Karla Tankersley
Karla Tankersley is Director of Omnichannel for Gap, Inc. In her role at Gap, she provides leadership and support to the innovation for Store of the Future, next generation solutions within the retail store to greatly enhancing the Customer experience. As a 20-year engineering professional using futuristic technologies and solutions, Karla sees firsthand the need to build diverse talent in STEM. She has always been a strong advocate for girls to be aware of STEM fields, available engineering majors and vast career opportunities. Karla has been a STEM outreach volunteer throughout her many years with the Society of Women Engineers, PBS Kids and Sally Ride Science Festivals.
As a girl, Karla's experience as a Girl Scout instilled in her confidence to try new things and goal setting. As a mother of four children, her three daughters have all grown up within Girl Scouting. She has been a volunteer, cookie volunteer, Troop Leader and Lifetime Member of Girl Scouts. Throughout Karla's career in engineering she has led digital transformations and innovations that shape the way customers experience brands including Gap, Home Depot, and Kroger. Karla's passion for engineering, teamwork and inclusiveness brings people together to aspire to vision and achieve results. As a volunteer for the Girl Scouts, Karla hopes to encourage and support girls to be confident in their abilities, learn new skills and have great experiences to last their lifetime. Karla has bachelor's and master's degrees in Industrial Engineering from the University of Cincinnati and is pursuing her MBA from Quantic School of Business & Technology.
Pam Viscione
Pamela Viscione is serving Girl Scouts of Western Ohio as a Member-at-Large on the Board of Directors. She is retired from Procter & Gamble, where she was employed for over 33 years. Over that time she had lived in New York, New Jersey, Pennsylvania, and Geneva Switzerland. Prior to retirement, her most recent role was Director, Quality Assurance, a position she had held since July, 2014.
Although Pamela's path to NKU was non-traditional, her passion for life-long learning and personal and professional development led her to the ELOC Program. Her degree will further her passions for growing global leaders, helping others manage change and transition, and organizational design and development.
Her support team at home includes her husband, Peter Matthews, sons Frank and Malcom, grandson Giancarlo, and dog Cartel. Pamela is a woman of strong faith, and in her free time enjoys the beach and playing tennis.
Amy Walter
Amy Walter is an executive leader in technology and strategic transformation. She has led global teams in Engineering, Technology Infrastructure, Global Integrations and Quality. Her leadership experience includes Technology Shared Services Delivery, Strategic Organizational and Digital Transformation and Enterprise Relationship Management. Amy is passionate about people leadership, team development and specifically champions early career mentorship. She is currently the SVP of Artificial Intelligence, Office of Agile and Digital Workforce.
Carole Williams
Carole Campbell Williams is a Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio, and a National Council Delegate. She is an advocate for the community. She serves as the First Lady of Mount St. Joseph University where her husband serves as the University's president. On campus, Carole actively engages with students, faculty & staff, alumni, the Board of Trustees, and other University constituents by sponsoring, hosting and co-hosting various programs, including health and wellness programs, educational, and a variety of cultural and sporting events. She is a member of the Board of Directors at Bethany House Services, a family homeless shelter. She is a CPA and serves on the Board at Habitat for Humanity of Greater Cincinnati, where she serves as the Board Treasurer, and on the Investment Committee of the Cincinnati Woman Club. Carole is active in the spouse programs of the Association of Catholic Colleges and Universities and the Conference of Independent Colleges and Universities. She and her husband reside in Cincinnati. They have two young-adult children, a son-in-law, and new grandson!
Vonda Willis
Vonda Willis is currently serving Girl Scouts of Western Ohio as a Member-at-Large on the Board of Directors. She is a graduate of Indian Hill High School (Cincinnati), the University of Cincinnati Graduate School, and the University of Dayton School of Law. As a Licensed Mental Health Therapist and Attorney who owns her own practice, she started on a much more traditional tract. After completing graduate school, she worked for Hamilton County Court's Private Complaint Mediation Service as a Hearing Officer and Beech Acres Parenting Center as a Divorce Program Specialist and Mediator prior to attending Law School.
After graduating from Law School, she worked for the Oregon Department of Justice as an Honors Attorney before being recruited by the Corporate Law Firm of Schwabe Williams and Wyatt where she remained until 2000. While in the Pacific Northwest, she sat on the Columbia River Girl Scout Council Board for many years. After working in Washington DC Metro Area for more than 10 years, she returned home to Cincinnati to care for her aging mother while working as a Student Services Management Specialist for Cincinnati Public Schools before starting her own Collaborative Law Mediation, Parenting Coordination and Mental Health Counseling Practice in Montgomery, Ohio in 2015. In addition to maintaining her own private practice, in 2020, Vonda joined Xavier University as a member of the Faculty and Staff.
Ex Officio Members (Without Vote)
Chief Executive Officer: Aimée Sproles
Aimée Sproles was appointed to the position of chief executive officer for Girl Scouts of Western Ohio in 2022. She previously supported Girl Scouts of San Jacinto as chief operating officer.
During her 14-year tenure at Girl Scouts of San Jacinto, Aimée successfully managed membership, programming, product program, property management, and more. She excels in developing and executing long-range strategic plans, problem-solving, and building and maintaining relationships. Aimée is highly regarded across the Girl Scout Movement and participates in many national leadership roles.
Prior to Girl Scouts, Aimée worked for IBM Global Services and PricewaterhouseCoopers (PwC) Consulting. A Certified Public Accountant, she holds degrees from Trinity University in business administration and Russian. In 2021, she received a Diversity, Equity, and Inclusion in the Workplace Certificate from the University of South Florida.
Aimée is a Lifetime Member of Girl Scouts, a Juliette Gordon Low Society member, and has fond memories of her time as a Brownie and Junior Girl Scout in Texas, learning gardening, camping with her troop, and delivering cookies on her 10-speed bike!
Girl Member: Shannon McDaniel
Shannon McDaniel is a 9th grader at Fairfield High School. Shannon says that Girl Scouts has taught her so much about how to be a member of the community. It taught her the necessary skills to become a National Junior Honor Society member and an associate in Tri-M (musical honors society), as well as giving her the strength to lead teams to victory in her role as dance captain on Fairfield Show Choirs' Pure Elegance and in her position as president of her school's TSA engineering team. Shannon is determined to work hard and make the world a better place as a National Council Delegate and girl member of the board.
Girl Member: Jodie Topich
Jodie Topich is a 10th grader at William Mason High School in Cincinnati. She is a member of the National Honor Society and Mason's student council. She has done competitive dance for 13 consecutive years at Mason Dance Center. From a very young age, Jodie has been interested and active in the STEM community. She partakes in a few STEM clubs, including president of the engineering club at her high school. Jodie hopes to attend college to pursue a career in engineering. She is also an active member of her church's youth group at Good Shepherd Church.
Jodie has been a Girl Scout for 8+ years and earned her Bronze Award and Silver Award, and is currently working on her Gold Award. Through Girl Scouts, she has volunteered at many different events and settings like Matthew 25 Ministries, Hands Against Hunger, and many food pantries in the Cincinnati area. She serves as a volunteer and peer tutor for students. Jodie works in an after-school aid for elementary school children ages 6-10.
Board Development Committee Members
Jennifer Baker
Jennifer Baker is a Member Business Services Relationship Manager for Wright-Patt Credit Union, where her passion is advising local businesses on how to achieve their financial goals. Jennifer uses her unique industry knowledge to help identify their risks and industry trends, and advise them on how to put more money back into their business. Jennifer joined Wright-Patt Credit Union in 2020, and has been in the financial services industry for 13 years. When not promoting small business growth in Dayton, she spends her time volunteering in the community as a member of the Junior League of Dayton, and is the current New Member Chair. She has served as a Mentor for the Dayton Business Journal Mentoring Monday event for the past two years. Jennifer was recognized as a 2019 Better Business Bureau WiBN Top 25 Women to Watch Honoree. Jennifer is a graduate of Greenville High School and Sinclair Community College where she obtained an Associate's Degree in Business Management. Jennifer resides in Darke County with her husband Brian, and four children (Jackson, Miles, Ruby and Crew).
Monica Dwyer
Monica Dwyer is a Certified Financial Planner® Practitioner and Certified Divorce Financial An alyst™ with over fifteen years of experience. She is affiliated with the Financial Planning Association (FPA). Monica is a 1992 graduate of the University of Cincinnati with a Bachelor of Science in Marketing and Management, and Certificates in Spanish and International Business. Monica has a passion for educating and planning for widows, divorcees and those planning for college or retirement. She also provides financial guidance to help divorcing couples find solutions to complex property division. She volunteers as a Financial Planning for Family Reach, an organization that helps families impacted by cancer. She spends her free time with her husband and five children.
Amanda Graven
Amanda Graven just completed a term as Member-at-Large on the Board of Directors of Girl Scouts of Western Ohio. She is the Donor Relations and Stewardship Manager for ProMedica Foundations. A dedicated professional with 15+ years combined experience in nonprofit development, marketing and communications, Amanda specializes in donor relations, database management, annual giving, and stewardship. She currently is responsible for donor retention, stewardship and the health system's grateful patient giving program. Prior to her current position, Amanda served in a variety of roles including as Donor Relations Coordinator for the Mercy Foundation, Marketing Coordinator for AAA Northwest Ohio, Director of Development for the Kidney Foundation of Northwest Ohio, Sales Manager for SeaGate Convention Centre, and as a Special Events Intern for WGTE Public Broadcasting. Amanda received a BS in Education from Bowling Green State University with a major in Recreation and Tourism and is an Alumni of Alpha Phi Omega Service Fraternity. She has been an active volunteer with her daughter's Girl Scout troop.
Bill Schretter
Bill Schretter served Girl Scouts of Western Ohio as a Member-at-Large on the Board of Directors for three terms. He has been in the financial services industry since 1998 with a variety of firms and roles that have utilized his skills in financial planning, equity trading, income tax preparation, and securities industry compliance. He is the owner of Life-Legacy Services, a full service fee-only concierge firm.
He received his undergraduate degree from Miami University and his MBA from the University of Cincinnati. For the financial planning profession, he currently serves on the Board of Directors for the Financial Planning Association of Southwestern Ohio and has been a CFP Board Ambassador™. He regularly volunteers with local charities, government agencies, Atrium Foundation, Junior Achievement and the AARP in assisting with public financial literacy programs throughout Southwestern Ohio. He has been quoted in the Dayton Daily News, CNBC, and Bloomberg. He has also served as Adjunct Faculty at the University of Cincinnati, Wright State University, Kaplan, and Hondros College teaching professional courses. He is currently on the Leadership Board for the Wright State LIFT2 Symposium.
In service to his kids, Bill was the committee chairman for Boy Scout Troop 186 in Lebanon, Ohio, past president of the Lebanon Space Camp Committee, a current Trustee of the J24 Public Charity Trust, and is a Board Member of the Never The Less, Inc. He has been happily married for over 20 years and has 2 teenage kids, both involved in scouting.
Thanks for helping us build girls of courage, confidence, and character. We couldn't have done it without you!


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Quantum computing companies to see real-world use cases in 2022
According to a survey report, 69% of of global enterprises have already adopted, or plan to adopt, quantum computing in the near term.
Aaron Raj
@norajar
aaron@hybrid.co
(Photo by THOMAS KIENZLE / AFP)
69% of global enterprises have already adopted or plan to adopt quantum computing
Germany is the most bullish on achieving a competitive advantage with quantum computing
Machine learning and data analytics problems are the top use cases for early and more advanced adopters of quantum computing
IBM has big plans for quantum computing in 2022
Quantum computing is finally making its presence felt among companies around the world. Over the last few years, companies have shown interest in quantum computing but often couldn't make definitive decisions on using the technology, as there was not enough research on its practical applications beyond the theoretical.
Nevertheless, 2021 has been a remarkable year for the quantum computing industry. Not only has there been more research on the potential use cases for the technology, but investments in quantum computing have shot up globally to boot.
While the US and China continue to compete with each other for supremacy in this evolving branch of computing, other countries and organizations around the world have slowly been playing catch up as well. And now, 2022 is expected to be the year whereby companies can start seeing quantum computing breakthroughs that could result in practical uses.
According to the first annual Enterprise Quantum Computing Adoption Report by Zapata Computing, 69% of global enterprises have already adopted, or plan to adopt quantum computing solutions in the near term. The report, which involved over 300 leaders at large multinational enterprises, also showed that 74% of them agreed that those who fail to adopt quantum computing will fall behind.
The driving motivator behind quantum computing's adoption is that the technology is poised to deliver better business performances and results. In fact, some companies are already on the way to an advantage, with 12% of early and advanced quantum adopters expecting to achieve some form of competitive advantage within the next year; and 41% expecting some form of competitive advantage within two years.
Not surprisingly, American companies report being the closest to a competitive quantum advantage, with 12% of enterprises that have started on the path to quantum adoption expecting to achieve an advantage within one year, if they haven't already. Meanwhile, Germany is the most bullish on achieving a competitive advantage with quantum computing, with 44% of German respondents predicting an advantage within two years, followed by Canada at 38%, the UK and Australia at 33% each, and the US at 31%.
Machine learning (ML) and data analytics problems are the top use cases for both early as well as the more advanced adopters of quantum computing. For example, in the US, 71% of enterprises are investing in ML and data analytics problems compared to 51% worldwide. This is intuitive because enterprises already have ML talent, algorithms, and applications in place.
Where does EU stand in the quantum computing race with China and US?
Machine learning is also the most likely use case to deliver near-term value for businesses because in areas where classical ML struggles, such as generative models of unsupervised and semi-supervised learning for augmenting datasets in predictive models, are better suited for quantum devices.
Interestingly though, despite the growing investments in quantum computing, companies are still facing several hurdles. The biggest hurdle to quantum adoption is the complexity of integrating quantum computing with the existing enterprise IT stack, a hurdle shared by 49% of respondents. Having a sufficiently sophisticated skillset to work on the technology, is also a hurdle. This is why dealing with these complexities mostly comes with the help of specialized third-party vendors.
Despite these hindrances, companies are heavily investing in quantum computing. Even as 96% of respondents pointed out that they would need more than 10 minutes to explain quantum computing to a friend at a party, the reality is, adoption of the technology is gaining momentum at a rapid clip, as the world moves towards the quantum decade.
Analytics Innovation
Solving digital freight matching's phantom data problems

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This device is a self-sufficient siren for Z-Wave security systems. Due to its large solar panel it can be used without any additional power supply or batteries. The siren can be installed on any place on the outside of the house and can be controlled using Z-Wave. This way it extends security systems and calls attention in case of a triggered alarm.
The siren issues a very loud sound (105 dBm) and in parallel some stroboscope light.
Furthermore the device is self-protecting. Removing the main device from the mounting unit immediately starts the siren and also reports the tamper attempt to the Z-Wave control center. All communication between the Z-Wave controller and the siren is encrypted and secured to protect against manipulation.
The siren is maintenance-free and water-proofed (IP56). The average solar energy of one day keeps the device alive for up to 50 days (without using the siren).
Additionally an internal temperature sensor reports the temperature inside the siren's enclosure to the smart home control center.


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By Danny Estrada, Vice President of Consulting, Rare Karma
CRM's Impact During, and After, the Pandemic
THE PAST YEAR has been challenging for so many and for so many reasons. As we gain optimism about a return to normality, let's assess the pandemic's impact on CRM investments and the implications for the future. Some of the insights gained in 2020 were eye-opening, especially as they relate to the approach many organizations still have 20 years on from when skepticism about CRM ruled the day. Like the adage goes, you can't know where you're going if you don't know where you've been.
CRM HELPED COMPANIES GO VIRTUAL DURING COVID
Last year the world went virtual overnight. Organizations couldn't be proactive and had to react and adjust with their CRM investments already in place. As Jason Delles, chief growth officer of Eide Bally, explains, "We had just turned on Salesforce for the whole firm in 2019. If we had not taken the time and effort to get our approach right, the successes we achieved during COVID-19 would not have even been possible." Of course, the firm had no idea what was to come, but as he puts it, "CRM is now our single version of the truth. We are able to manage our sales goals, but more importantly, we now have an effective way of communicating with our customers."
According to Delles, the firm can now effectively deploy best practices, setting up portals for customers and organizing and supplementing data in order to be more focused in targeting the right people at the right time with the right content and services. As Delles put it, "We don't want to shout at the world. We want to be very targeted in how we communicate with people."
That concept is at the core of the challenges most firms face. Everyone in business has significantly increased their digital spend for marketing, but it all comes down to having the right data to advance your sales objectives in a predictable way. CRM provides that benefit.
THE PANDEMIC MEANT LESS TRAVEL BUT BETTER CRM COORDINATION
The pandemic's other unintended consequence when it comes to CRM is the platform's ability to better connect our internal networks of people that need to coordinate and collaborate effectively. Having everyone virtual was a challenge, but it also provided a unique opportunity: The people doing the selling were not traveling and thus more highly accessible. Many firms took advantage to get buy-in and active participation with CRM initiatives.
For instance KPMG has increased CRM investments amid the current challenging environment, says Liam Walsh, KPMG's partner in charge of front-office transformation. "Modernizing our approach to CRM allows KPMG to organize data in a way that delivers better insights on our clients and then makes those insights actionable to our people." KPMG's incredible amount of data has been organized to mirror KPMG's approach to business, Walsh says. "Our culture is based on client-centricity, and when we have the right insights into their needs, we can make more informed decisions as a team on how best to deliver value for our clients."
This idea of client focus goes back to some of CRM's original challenges. The pre-pandemic world too often emphasized individual silos, unshared contacts, and priorities around pipeline and funnel management. Once people are back in the field and running from airports and taxis to meetings, the end game will look much different for the most successful firms. "The urgency of COVID and the prioritization on using data and digital tools to remain connected to our clients and prospects are seen as transformative to getting our people to think differently," Walsh says.
Post-pandemic, firms will also push a data-first approach to CRM. Previously, the onus for data was on users; now, users are the beneficiaries of data automation and other tools that let them focus on servicing customers. "Our strategy is to be a data-driven organization so that we are not 'chasing' leads but solving the business issues of our clients," Delles says. And Walsh concurs: "Our professionals are much more comfortable being proactive in bringing ideas to our clients when they have confidence in the data and insights we provide them."
I have seen across many board rooms that leadership teams are now equating CRM with the voice of the customer. When CRM becomes a place to align your team with customer needs, then the rest of it falls into place. These challenging times have illuminated why adopting this mind-set will be so critical as we work our way back to the world we once knew.
Danny Estrada is director, enterprise solutions, at Introhive, and has spent more than 25 years helping organizations implement and adopt CRM platforms. Throughout his career, he has been an author and thought leader on adoption, as well as a speaker for many industry leaders like Salesforce and Microsoft. His experience includes leading a CRM consulting practice and serving as a management consultant across hundreds of CRM implementations. Estrada also holds an executive MBA from the W.P. Carey School of Business at Arizona State University.
Integrating CRM Data into the Enterprise
AI and analytics present a bounty of ways to leverage CRM data across your business.