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It's all about intimacy: In defence of Harry Styles
Millie Lovelock | Guest writer
Millie Lovelock, who wrote her MA thesis on One Direction, answers Harry Styles' critics.
When Steve Braunias wrote that 'Sign of the Times' would be the end of Harry Styles' career he had no idea what he was talking about. When he wrote that Styles had fallen into the trap of wanting to be taken seriously he was wrong.
I'm fresh off the back of an MA thesis on One Direction and their fans and I am more than happy to provide some insight that might prevent further critical error following the release of Styles' debut, self-titled album.
The first thing to know about One Direction and Harry Styles is that the music, the persona, the image – none of it has ever been about being taken seriously. It's all about intimacy. Intimacy is about shared narratives, it's about imagining that we can be close with another person if we can be a part of their narrative, or even privy to their narrative. Pop music, obviously, is all about the narrative. Pop music that has half the success of One Direction and Harry Styles sells narrative. And narratives are good when they're convincing – not necessarily when they are serious, artistically radical, or even innovative. A good pop narrative makes you, the listener, believe that you can get close to the star, that you can truly know them, love them, and be loved by them.
For the past six years, One Direction have made their fans feel as though they are the centre of the universe. One Direction songs build worlds in which any and every girl is important. The girl in their songs is the quintessential 'every girl'. She's five-foot-something, wearing skinny jeans, she's got dimples in her back at the bottom of her spine, and she's everywhere. Simply put, it's so easy to imagine that One Direction are singing about you. When you listen to One Direction you get to be a part of their narrative and it feels really good, it feels like they love you. Crucially, however, there's a great deal of distance involved in this narrative. The 'every girl' is inevitably exclusionary; if you put any amount of thought into it, you know it isn't really about you (though this doesn't necessarily make the songs feel any less good), and you know that these five boys aren't singing about just one girl. You know that probably the whole world of the song is imaginary, and that's okay – there are ways you can make that work for you in fandom – but this unbridgeable distance is where the solo career really comes into its own.
Styles is quoted as saying he didn't want to tell "stories" on his solo album, he wanted to tell his story. He's a clever man. There isn't really much of a distinction between the two at all, a story's a story, but if you play your cards right you can simultaneously generate an enormous fan response and an even greater intimacy between fan and musician. Styles' album allows you to imagine that he could be singing about you, while also gently encouraging you to believe that it's an earnest representation of his own feelings and experiences. And I'm sure it is, as it's nothing if not convincing.
Opener 'Meet Me in the Hallway' is a softly spoken liminal and mournful confession. Styles is vulnerable, pleading "just let me know I'll be at the door […] just let me know I'll be on the floor" before urgently, desperately even, reminding himself "I gotta get better, I've gotta get better." The instrumentation on this track is stark; Styles is exposed and alone. It's moving and feels deeply personal, and it swiftly and securely hooks you into the album.
There's more than one track that feels this way on the album, but Styles breaks it up with Jet- and Kinks-esque rock bangers. These tracks feel less personal but they are exuberant and passionate and utterly earnest in their tribute to rock music. On 'Carolina', Styles sings about a girl with a book for every situation, she drinks hard liquor and gets into parties without invitations. She's yourself as the intellectual bad girl you always wanted to be. Styles even breaks out an old One Direction trick and makes what feels like a direct address to his audience/the girl he is singing about. "How would I tell her that she's all I think about?" he rasps. "Well I guess she just found out." This track is our way in. When I listen to the album every crappy early morning before I go to work I mutter to myself about being the girl with a book for every situation, and by the time I get to tracks like 'Kiwi' and 'Only Angel' I'm a little bit convinced that I could tell someone "I'm having your baby, it's none of your business" and get away with it.
The high points of the album, though, are the moments when Styles is truly open and raw. 'Two Ghosts' is almost a country ballad, contemplative and sprawling. It's clearly written with a particular person in mind and it is heart-wrenching when Styles admits "we're not who we used to be / we're just two ghosts standing in the place of you and me." Similarly, 'From the Dining Table' is palpably situational. The title alone is evocative, conjuring images of a private and perfectly ordinary intimate scenario. More than that, Styles quietly asking "why won't you ever say what you want to say?" is a heavy way to end an album that relies on such a delicate balance of confessional songwriting and large-scale imagined intimacy.
Styles' debut album leaves no one behind, least of all himself. His foray into traditionally 'serious' and 'authentic' rock songs and acoustic guitar ballads is not a desperate appeal to be taken seriously by middle-aged men, it's a story about himself, a story that reveals as much as it hides behind the universal appeal of the pop song. Listening to Styles' album makes you feel like you know him, but also like he knows you too.
Emily Writes: The Diana Death Ride and other terrifying things in the news
Emily Writes
Parents Editor
Thanks for the offer but I'd rather not debate my own humanity
Peter Northe Wells, 1950-2019
Steve Braunias
Books Editor


By 1840 the U.S. Census reported iron production from eighty-two furnaces, bloomeries, forges, and rolling mills in East Tennessee; forty-seven in Middle Tennessee; and four in West Tennessee. In 1870, however, the census reported only six producers of iron ore in the state producing just over 34,600 tons of ore worth nearly $132,000.
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Interest in the iron ore of the Western Highland Rim dates back to the 1790s and even earlier in the eastern Tennessee mountains. Historically, Tennessee's most important mining products have been iron, bituminous coal, copper, lead, zinc, and phosphate.
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Discussion in 'Online Casinos' started by me_and_ed, Jun 9, 2017.
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Furnish of apartment or the individual house cannot be begun, without having finished plotnichnye, glass and hardware works as after their performance necessarily there are sites with the damaged plaster or painting. For example, after replacement of glass, installation of a new door-lock, etc. Restoration of a painting layer, and after repair of a window or door box - plaster repair is required. To plotnichnym to works concern also manufacturing podmostej or kozelkov for plaster, painting and other works.
In this section the basic materials and products, tools and stock which are necessary for getting prior to the beginning of works are resulted, and also ways of processing of wood, interface of elements from it which will necessarily be necessary at repair of apartment or house building are described.


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Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5
Ryo Ushioda, Akitoshi Miyamoto, Michio Inoue, Satoshi Watanabe, Masaki Okumura, Ken Ichi Maegawa, Kaiku Uegaki, Shohei Fujii, Yasuko Fukuda, Masataka Umitsu, Junichi Takagi, Kenji Inaba, Katsuhiko Mikoshiba, Kazuhiro Nagata
Division of Organic- and Biomaterials Research
Creative Interdisciplinary Research Division
Calcium ion (Ca2+) is an important second messenger that regulates numerous cellular functions. Intracellular Ca2+ concentration ([Ca2+]i) is strictly controlled by Ca2+ channels and pumps on the endoplasmic reticulum (ER) and plasma membranes. The ER calcium pump, sarco/endoplasmic reticulum calcium ATPase (SERCA), imports Ca2+ from the cytosol into the ER in an ATPase activitydependent manner. The activity of SERCA2b, the ubiquitous isoform of SERCA, is negatively regulated by disulfide bond formation between two luminal cysteines. Here, we show that ERdj5, a mammalian ER disulfide reductase, which we reported to be involved in the ER-associated degradation of misfolded proteins, activates the pump function of SERCA2b by reducing its luminal disulfide bond. Notably, ERdj5 activated SERCA2b at a lower ER luminal [Ca2+] ([Ca2+]ER), whereas a higher [Ca2+]ER induced ERdj5 to form oligomers that were no longer able to interact with the pump, suggesting [Ca2+]ER-dependent regulation. Binding Ig protein, an ER-resident molecular chaperone, exerted a regulatory role in the oligomerization by binding to the J domain of ERdj5. These results identify ERdj5 as one of the master regulators of ER calcium homeostasis and thus shed light on the importance of cross talk among redox, Ca2+, and protein homeostasis in the ER.
Published - 2016 Oct 11
Calcium homeostasis
ERdj5
Redox regulation
SERCA2
Dive into the research topics of 'Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5'. Together they form a unique fingerprint.
Endoplasmic reticulum Medicine and Dentistry 100%
Calcium Ion Medicine and Dentistry 64%
Adenosine Triphosphatase (Calcium) Medicine and Dentistry 28%
Pump Pharmacology, Toxicology and Pharmaceutical Science 28%
Oxidoreductase Biochemistry, Genetics and Molecular Biology 28%
Protein Medicine and Dentistry 14%
Disulfide Medicine and Dentistry 14%
Ushioda, R., Miyamoto, A., Inoue, M., Watanabe, S., Okumura, M., Maegawa, K. I., Uegaki, K., Fujii, S., Fukuda, Y., Umitsu, M., Takagi, J., Inaba, K., Mikoshiba, K., & Nagata, K. (2016). Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5. Proceedings of the National Academy of Sciences of the United States of America, 113(41), E6055-E6063. https://doi.org/10.1073/pnas.1605818113
Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5. / Ushioda, Ryo; Miyamoto, Akitoshi; Inoue, Michio et al.
In: Proceedings of the National Academy of Sciences of the United States of America, Vol. 113, No. 41, 11.10.2016, p. E6055-E6063.
Ushioda, R, Miyamoto, A, Inoue, M, Watanabe, S, Okumura, M, Maegawa, KI, Uegaki, K, Fujii, S, Fukuda, Y, Umitsu, M, Takagi, J, Inaba, K, Mikoshiba, K & Nagata, K 2016, 'Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5', Proceedings of the National Academy of Sciences of the United States of America, vol. 113, no. 41, pp. E6055-E6063. https://doi.org/10.1073/pnas.1605818113
Ushioda R, Miyamoto A, Inoue M, Watanabe S, Okumura M, Maegawa KI et al. Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5. Proceedings of the National Academy of Sciences of the United States of America. 2016 Oct 11;113(41):E6055-E6063. doi: 10.1073/pnas.1605818113
Ushioda, Ryo ; Miyamoto, Akitoshi ; Inoue, Michio et al. / Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5. In: Proceedings of the National Academy of Sciences of the United States of America. 2016 ; Vol. 113, No. 41. pp. E6055-E6063.
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title = "Redox-assisted regulation of Ca2+ homeostasis in the endoplasmic reticulum by disulfide reductase ERdj5",
abstract = "Calcium ion (Ca2+) is an important second messenger that regulates numerous cellular functions. Intracellular Ca2+ concentration ([Ca2+]i) is strictly controlled by Ca2+ channels and pumps on the endoplasmic reticulum (ER) and plasma membranes. The ER calcium pump, sarco/endoplasmic reticulum calcium ATPase (SERCA), imports Ca2+ from the cytosol into the ER in an ATPase activitydependent manner. The activity of SERCA2b, the ubiquitous isoform of SERCA, is negatively regulated by disulfide bond formation between two luminal cysteines. Here, we show that ERdj5, a mammalian ER disulfide reductase, which we reported to be involved in the ER-associated degradation of misfolded proteins, activates the pump function of SERCA2b by reducing its luminal disulfide bond. Notably, ERdj5 activated SERCA2b at a lower ER luminal [Ca2+] ([Ca2+]ER), whereas a higher [Ca2+]ER induced ERdj5 to form oligomers that were no longer able to interact with the pump, suggesting [Ca2+]ER-dependent regulation. Binding Ig protein, an ER-resident molecular chaperone, exerted a regulatory role in the oligomerization by binding to the J domain of ERdj5. These results identify ERdj5 as one of the master regulators of ER calcium homeostasis and thus shed light on the importance of cross talk among redox, Ca2+, and protein homeostasis in the ER.",
keywords = "Calcium homeostasis, ERdj5, Endoplasmic reticulum, Redox regulation, SERCA2",
author = "Ryo Ushioda and Akitoshi Miyamoto and Michio Inoue and Satoshi Watanabe and Masaki Okumura and Maegawa, {Ken Ichi} and Kaiku Uegaki and Shohei Fujii and Yasuko Fukuda and Masataka Umitsu and Junichi Takagi and Kenji Inaba and Katsuhiko Mikoshiba and Kazuhiro Nagata",
note = "Funding Information: We thank Takao Iwawaki (Advanced Scientific Research Leaders Development Unit, Gunma University) and Linda Hendershot (Department of Tumor Cell Biology, St. Jude Children's Research Hospital) for sharing ERdj5-deficient MEFs and BiP constructs, respectively. R.U. is supported by the Japan Society for the Promotion of Science (JSPS), a Grant-in-Aid for Young Scientists (B) (Grant Number 25840079), and Grants-in-Aid for Scientific Research on Innovative Areas (Grants 15H01545, 26111521, and 24121725). K.N. was supported by the JSPS and a Grant-in-Aid for Scientific Research (S) (Grant 24227009). This research was partially supported by the Platform Project for Supporting in Drug Discovery and Life Science Research from the Ministry of Education, Culture, Sports, Science and Technology and the Japan Agency for Medical Research and Development (AMED).",
doi = "10.1073/pnas.1605818113",
journal = "Proceedings of the National Academy of Sciences of the United States of America",
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AU - Ushioda, Ryo
AU - Miyamoto, Akitoshi
AU - Inoue, Michio
AU - Watanabe, Satoshi
AU - Okumura, Masaki
AU - Maegawa, Ken Ichi
AU - Uegaki, Kaiku
AU - Fujii, Shohei
AU - Fukuda, Yasuko
AU - Umitsu, Masataka
AU - Takagi, Junichi
AU - Inaba, Kenji
AU - Mikoshiba, Katsuhiko
AU - Nagata, Kazuhiro
N1 - Funding Information: We thank Takao Iwawaki (Advanced Scientific Research Leaders Development Unit, Gunma University) and Linda Hendershot (Department of Tumor Cell Biology, St. Jude Children's Research Hospital) for sharing ERdj5-deficient MEFs and BiP constructs, respectively. R.U. is supported by the Japan Society for the Promotion of Science (JSPS), a Grant-in-Aid for Young Scientists (B) (Grant Number 25840079), and Grants-in-Aid for Scientific Research on Innovative Areas (Grants 15H01545, 26111521, and 24121725). K.N. was supported by the JSPS and a Grant-in-Aid for Scientific Research (S) (Grant 24227009). This research was partially supported by the Platform Project for Supporting in Drug Discovery and Life Science Research from the Ministry of Education, Culture, Sports, Science and Technology and the Japan Agency for Medical Research and Development (AMED).
N2 - Calcium ion (Ca2+) is an important second messenger that regulates numerous cellular functions. Intracellular Ca2+ concentration ([Ca2+]i) is strictly controlled by Ca2+ channels and pumps on the endoplasmic reticulum (ER) and plasma membranes. The ER calcium pump, sarco/endoplasmic reticulum calcium ATPase (SERCA), imports Ca2+ from the cytosol into the ER in an ATPase activitydependent manner. The activity of SERCA2b, the ubiquitous isoform of SERCA, is negatively regulated by disulfide bond formation between two luminal cysteines. Here, we show that ERdj5, a mammalian ER disulfide reductase, which we reported to be involved in the ER-associated degradation of misfolded proteins, activates the pump function of SERCA2b by reducing its luminal disulfide bond. Notably, ERdj5 activated SERCA2b at a lower ER luminal [Ca2+] ([Ca2+]ER), whereas a higher [Ca2+]ER induced ERdj5 to form oligomers that were no longer able to interact with the pump, suggesting [Ca2+]ER-dependent regulation. Binding Ig protein, an ER-resident molecular chaperone, exerted a regulatory role in the oligomerization by binding to the J domain of ERdj5. These results identify ERdj5 as one of the master regulators of ER calcium homeostasis and thus shed light on the importance of cross talk among redox, Ca2+, and protein homeostasis in the ER.
AB - Calcium ion (Ca2+) is an important second messenger that regulates numerous cellular functions. Intracellular Ca2+ concentration ([Ca2+]i) is strictly controlled by Ca2+ channels and pumps on the endoplasmic reticulum (ER) and plasma membranes. The ER calcium pump, sarco/endoplasmic reticulum calcium ATPase (SERCA), imports Ca2+ from the cytosol into the ER in an ATPase activitydependent manner. The activity of SERCA2b, the ubiquitous isoform of SERCA, is negatively regulated by disulfide bond formation between two luminal cysteines. Here, we show that ERdj5, a mammalian ER disulfide reductase, which we reported to be involved in the ER-associated degradation of misfolded proteins, activates the pump function of SERCA2b by reducing its luminal disulfide bond. Notably, ERdj5 activated SERCA2b at a lower ER luminal [Ca2+] ([Ca2+]ER), whereas a higher [Ca2+]ER induced ERdj5 to form oligomers that were no longer able to interact with the pump, suggesting [Ca2+]ER-dependent regulation. Binding Ig protein, an ER-resident molecular chaperone, exerted a regulatory role in the oligomerization by binding to the J domain of ERdj5. These results identify ERdj5 as one of the master regulators of ER calcium homeostasis and thus shed light on the importance of cross talk among redox, Ca2+, and protein homeostasis in the ER.
KW - Calcium homeostasis
KW - ERdj5
KW - Endoplasmic reticulum
KW - Redox regulation
KW - SERCA2
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JO - Proceedings of the National Academy of Sciences of the United States of America
JF - Proceedings of the National Academy of Sciences of the United States of America

redpajama_set_name: RedPajamaCommonCrawl


Home > Information > Types of Arthritis > Rheumatoid Arthritis > How is RA Managed?
It is important to make the most of your appointments with members of your healthcare team – that is, your doctor, rheumatologist, nurse, occupational therapist, physiotherapist, and so on. Give them as much information as you can and try to be as exact as possible when you're describing how things are going and how you're feeling. You are the expert on how your arthritis affects you. Telling the team how you feel and how you're affected will help them work out how best to help you.
You may find it useful to take a friend or family member along to appointments with you. Also, before your appointment, write down what you want to say or ask. Your appointment may not be when you are feeling at your worst, so having questions and information that you noted earlier can really help to give the full picture. It's also a good idea to make notes when you are there.
If you don't understand something, say so. Ask for a more detailed explanation. You need to be sure that you understand and feel confident about any treatment you are given. If your treatment doesn't seem to be working or you've had problems sticking to it, say so. If something you want is not provided, ask for it. Be tactful but firm.
It can sometimes take time to find the treatment that works best for you. There may be some periods when different treatments have to be tried and their effects monitored. Before making a decision, you should understand what you can expect from your medication, what are the possible side effects and other important information. It is important to develop a good relationship with your healthcare team.
Sometimes other treatment may be necessary to control your RA, such as occupational therapy as well as your medications. It is important to keep a record of your progress. You should also discuss a self-management programme with your GP.
Your GP may be involved in monitoring your treatment and should be in close touch with the rest of the team. GPs can also put you in direct contact with physiotherapists, occupational therapists and other professionals who can help.
Rheumatologists are specialists trained in diagnosing and treating arthritis and rheumatic diseases. They are mostly based in hospital rheumatology units. The rheumatologist will diagnose your RA and outline a suitable treatment plan for you. You will probably see the rheumatologist regularly to monitor your disease and treatment.
A rheumatology clinical nurse specialist is a nurse that has experience and training in caring for patients with a wide range of arthritis-related diseases.
Their role is to provide emotional, physical and social support to patients. You may be referred to see the nurse specialist when you get your diagnosis to discuss the treatment of your RA and the medication that the doctor may prescribe. The nurse specialist will provide ongoing support and advice and most nurse specialists run telephone advice lines that you can contact.
Physiotherapists use physical means to assist with movement that will help you maintain the strength and motion of the joints and muscles affected by your arthritis. Your physiotherapist will assess you and may offer you advice and treatment. This may consist of exercise therapy and may also involve heat or ice applications, electrotherapy and hydrotherapy. They will be closely involved in your care and rehabilitation if you have surgery.
Occupational therapists help you maximise your ability to achieve your daily routine, tasks and valued activities despite the symptoms you may be experiencing. For example, they can provide advice and help if you are having trouble with day-to-day tasks like washing, dressing, or cooking. They also help you continue to participate in your hobbies and social activities. Occupational therapists will help you learn how to manage your condition in the best possible way for your lifestyle and life-roles. They will show you how to protect your joints and do things in ways that put as little strain on your joints as possible and help you manage your fatigue in a paced but active routine. They may also provide you with splints and advise you about your environment or equipment that might make life easier for you. Advice on employment may also be provided by an occupational therapist and they can help you remain in or return to work or education pathways.
Podiatrists and chiropodists can help if you have problems with your feet or ankles. They try to prevent joints from changing and can help to improve the position of joints if there are already deformities. They can provide moulded insoles for your footwear to hold your foot in a better position, adapt your shoes, or recommend the right kind of shoe for you.
Dietitians can help you eat healthily and show you how to change what you eat if you need to lose weight.
Orthotists make splints to support and position joints.
Radiographers take X-rays and perform other diagnostic tests.
You may be referred to a psychologist if pain affects your emotional wellbeing, or if you are becoming depressed or finding it difficult to adjust to having RA.
Pharmacists are a good source of information about the drugs you are prescribed. They can tell you which over-the-counter drugs you can take with your prescribed drugs, and which may cause problems.
Orthopaedic surgeons specialise in operating on bones and joints. They can replace worn joints, repair torn tendons or fuse joints (stop them moving to ease pain).


text:
About WeInclusive
Cross-culture
THE CULTURE MAP
A framework to decode national cultures
Erin Meyer, professor at INSEAD, provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for working in a global world. Whether you need to motivate employees, delight clients, or simply organise a conference call among members of a cross-cultural team, the eight dimensions featured in The Culture Map will help you improve your effectiveness. By analysing the positioning of one culture relative to another, the dimensions enable you to decode how culture influences your own international collaboration.
The country mapping tool
The personal profile tool
The team mapping tool
The Culture Map shows positions along these eight scales for a large number of countries, based on surveys and interviews. These profiles reflect, of course, the value systems of a society at large, not those of all the individuals in it, so if you plot yourself on the map, you might find that some of your preferences differ from those of your culture.
1. Communicating.
When we say that someone is a good communicator, what do we actually mean? The responses differ wildly from society to society. Erin Meyer compares cultures along the Communicating scale by measuring the degree to which they are high- or low-context, a metric developed by the American anthropologist Edward Hall. In low-context cultures, good communication is precise, simple, explicit, and clear. Messages are understood at face value. Repetition is appreciated for purposes of clarification, as is putting messages in writing. In high-context cultures, communication is sophisticated, nuanced, and layered. Messages are often implied but not plainly stated. Less is put in writing, more is left open to interpretation, and understanding may depend on reading between the lines.
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2. Evaluating.
All cultures believe that criticism should be given constructively, but the definition of "constructive" varies greatly. This scale measures a preference for frank versus diplomatic negative feedback. Evaluating is often confused with Communicating, but many countries have different positions on the two scales. The French, for example, are high-context (implicit) communicators relative to Americans, yet they are more direct in their criticism. Spaniards and Mexicans are at the same context level, but the Spanish are much more frank when providing negative feedback.
3. Persuading.
The ways in which you persuade others and the kinds of arguments you find convincing are deeply rooted in your culture's philosophical, religious, and educational assumptions and attitudes. The traditional way to compare countries along this scale is to assess how they balance holistic and specific thought patterns. Typically, a Western executive will break down an argument into a sequence of distinct components (specific thinking), while Asian managers tend to show how the components all fit together (holistic thinking). Beyond that, people from southern European and Germanic cultures tend to find deductive arguments most persuasive, whereas American and British managers are more likely to be influenced by inductive logic. The research into specific and holistic cognitive patterns was conducted by Richard Nisbett, an American professor of social psychology, and the deductive/inductive element is Erin's work.
4. Leading.
This scale measures the degree of respect and deference shown to authority figures, placing countries on a spectrum from egalitarian to hierarchical. The Leading scale is based partly on the concept of power distance, first researched by the Dutch social psychologist Geert Hofstede, who conducted 100,000 management surveys at IBM in the 1970s. It also draws on the work of Wharton School professor Robert House and his colleagues in their GLOBE (global leadership and organisational behaviour effectiveness) study of 62 societies.
5. Deciding.
This scale, based on Erin's work, measures the degree to which a culture is consensus-minded. We often assume that the most egalitarian cultures will also be the most democratic, while the most hierarchical ones will allow the boss to make unilateral decisions. This isn't always the case. Germans are more hierarchical than Americans, but more likely than their U.S. colleagues to build group agreement before making decisions. The Japanese are both strongly hierarchical and strongly consensus-minded.
6. Trusting.
Cognitive trust (from the head) can be contrasted with affective trust (from the heart). In task-based cultures, trust is built cognitively through work. If we collaborate well, prove ourselves reliable, and respect one another's contributions, we come to feel mutual trust. In a relationship-based society, trust is a result of weaving a strong affective connection. If we spend time laughing and relaxing together, get to know one another on a personal level, and feel a mutual liking, then we establish trust. Many people have researched this topic; Roy Chua and Michael Morris, for example, wrote a landmark paper on the different approaches to trust in the United States and China. I have drawn on this work in developing my metric.
7. Disagreeing.
Everyone believes that a little open disagreement is healthy, right? The recent American business literature certainly confirms this viewpoint. But different cultures actually have very different ideas about how productive confrontation is for a team or an organisation. This scale measures tolerance for open disagreement and inclination to see it as either helpful or harmful to collegial relationships. This is my own work.
Scheduling.
8. Scheduling.All businesses follow agendas and timetables, but in some cultures people strictly adhere to the schedule, whereas in others, they treat it as a suggestion. This scale assesses how much value is placed on operating in a structured, linear fashion versus being flexible and reactive.
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The time stamp doesn't show seconds, but this was posted at 01:02:03 on 04/05/06.
Waiting for it was reminiscent of my youth and my first watch, a digital Armitron, and being allowed to stay up. I got a big kick— in retrospect, perhaps too big of a kick —out of watching the date switch over at midnight. Or even better, on New Years watching the year change on the trusty Armitron.
I'd say I don't remember being such a loser, but apparently I do.
Regards to Modem Butterfly at Nerual Gormet for the heads up on the 01:02:03 04/05/06 thing.
Hah! You too with the digital watch huh? I had one of the big old clunky red LED ones back in the late 1970s. Magic! At least for my pre-teen self. Actually a few months ago I bought two old digital flip clocks off eBay because I still get a kick out of watching the numbers change. That and I find myself going way retro-nostalgic as I hit middle age.
I totally forgot about this. Dammit.


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Home Maple Leafs Prospects Toronto Maple Leafs select Matthew Knies with the 57th overall selection in...
Matthew Knies, Maple Leafs prospect
Toronto Maple Leafs select Matthew Knies with the 57th overall selection in the 2021 NHL Draft
With the 57th overall selection in the 2021 NHL Draft, the Toronto Maple Leafs have selected 6'3, 210-pound left winger Matthew Knies of the USHL's Tri-City Storm.
The tallest Leaf skater selection since 2017 (when the Leafs picked towering defensemen Eemeli Rasanen and Fedor Gordeev) and tallest forward selection since Egor Korshkov in 2016, Knies is a player who the Leafs' new Senior Director of Minor League Operations, Ryan Hardy, would be quite familiar with due to his USHL background as the former GM of the Chicago Steel.
The Leafs also used to employ Ryan Ward — who worked for the Marlies and Leafs as a video coach from 2014-2016 — and he is a connection they likely tapped into for video work and intel on Knies, with Ward now serving as the Director of Player Development for the Tri-City Storm. In a year where sufficient viewings and complete information on draft prospects is a major challenge, the Leafs would have had a really thorough background on this player from the past few years, including this most recent season.
Described as a dynamic power forward, the Arizona-born Knies has been about a point-a-game scorer in the USHL for Tri-City for the past two seasons. Despite some game postponements and cancellations, it was fairly close to a full schedule of games for the USHL amid the Covid pandemic (54 games for most teams vs. 62 in a normal year). Knies finished 26th in the league in points per game with 42 points in 44 games as an 18-year-old (14th among 18-and-under players) this past season after a slow start with just eight points in 16 games — a first half that was impacted by Knies contracting Covid.
One of the older first-year draft eligibles with an October 2002 birthdate, Knies is described by the 2021 Blackbook as playing, "a technical, hybrid power forward game… one of the rarest players you can find, in the sense that he can beat the first layer with his speed, frame, and range. He can then beat the second layer with his exceptional hands, and beat the third layer by using his deception and dual-threat attributes. He has it all, but it took him time."
Obvious in their description of the player above, the Blackbook was the highest on Knies of any major scouting publication, ranking him as the 13th-best prospect in the 2021 draft. Here were Knies' other pre-draft rankings:
Ranked #66 by ELITEPROSPECTS.COM
Ranked #62 by TSN/BOB McKENZIE
Ranked #81 by MCKEEN'S HOCKEY
Ranked #43 by TSN/CRAIG BUTTON
Ranked #37 by NHL CENTRAL SCOUTING (NA Skaters)
Ranked #62 by DOBBERPROSPECTS
Matthew Knies to Toronto: He has all the tools to be a very good power forward at the NHL level. The skating got better, he has great hands, great shot, and playmaking abilities. He's one of the best players to protect the puck in this draft. One of our favourites #NHLdraft
— Jérôme Bérubé (@Jerome_Berube) July 24, 2021
Knies is committed to the University of Minnesota of the NCAA for 2021-22.
Matthew Knies Scouting Report
courtesy of the 2021 Blackbook (buy now)
Knies is a dynamic power forward with one of the most extensive tool kits out of any draft-eligible player featured in this class. He had a tough start to the year, recording only eight points and two goals in his first 16 games. Even when he wasn't producing at the start of the season, though, he was still flashing his talent, but he wasn't honing his skillset to take full advantage of his physical base. Fast forward to mid-March, after the power began to develop within his skating base and he started recognizing how to put it all together, he didn't look back, becoming one of the most dominant players who had one of the best development arks in the 2021 draft. In his final 15 games, he recorded 24 points, including 12 goals. That's the type of curve you're always looking for.
Matthew has one of the largest array of skills you can have as a prospect. On the one hand, that's a phenomenal quality. On the other hand, it might lead to a prospect like Matthew having difficulty figuring out where he should use each one of his skills out on the ice. There was a lot of experimentation from him, and that's not unexpected. It reminded us of Matt Boldy, who is more talented than Knies but was also in an experimental phase because of the sheer number of skills he possessed in combination with his frame. That's the real determining feature when evaluating a really talented power forward like Knies. The main criteria that we break down when we want to see translatable qualities is how a bigger framed kid can blend his skillset while using his frame to create disadvantages for the defense.
What makes Knies an A-rated prospect for us is that he can blend his frame, on top of his skillset, with an exceptional level of deception. The moniker or term "power forward" still has the original association of barreling down a wing, but that's how Knies usually operates. He's not a Vasili Podkolzin or Josh Anderson type of power forward. Don't get us wrong, we absolutely respect and appreciate the original style of power forwards, but we also have a ton of time for the technical, hybrid power forward game that Knies is developing. When he's on the rush, he's not looking to just blow by his opponents all the time, although towards the end of the season, he was doing that in spurts, too. Often, he was suddenly switching his tempo, making exaggerated spinning postural moves, while simultaneously looking off his teammates before threading well-executed passes through layered traffic, after drawing in multiple opponents, as an example. He's one of the rarest players you can find in the sense that he can beat the first layer with his speed, frame, and range. He can then beat the second layer with his exceptional hands and beat the third layer by using his deception and dual-threat attributes. He has it all, but it took him time.
It's incredibly hard to pick just one or two skills that bring it all together. For us, it's how he sets up plays with his advanced look-offs and how he can use his frame in combination with his playmaking by making half rotations or full spinning plays. As an example, he can spin off pressure, then explode and take a direct route to the net. Just as he's cutting, he slips a clean, no-look pass into the slot that goes undetected because of the speed that he makes the pass. He can use his length better than most other forwards in this class by hooking and pulling passes around sticks as well. It doesn't hurt that he's an exceptional skill chainer. When you bring his coordination and dexterity into play with his frame, it's a severe undertaking for a defender to deal with him.
We always stress finding prospects who are built for the playoffs. There are very few prospects that can theoretically drain the energy out of defensemen around the goal line and net area like Knies can at the NHL level. He just has so many different options to protect the puck and force opponents to double team him, which creates space. When pressured, he has a lot of poise and remains calm in the pocket, finding available options with his vision or relying on his exceptional processing in tight spaces to protect the puck with his hands. He's a space-creating machine in the making and it makes him such a well-rounded player. He can be a line driver who can set up snipers, a complimentary piece who finishes off the passing plays, or the player on a line who goes to the dirty areas and creates havoc down low around the net area. The versatility is basically unmatched when comparing him to other forwards featured in the A-range.
When he does have space, he's incredibly dangerous with the puck. Again, he's a talented playmaker, but he can score in a ton of different ways. That said, this wasn't always the case. To Knies's credit, he had to make some adjustments. His shooting mechanics were never the problem, even stemming back to last season. We evaluated him as a dual-threat who can score down the road. However, for the first third of the season — and this applies to last season as well — he had difficulty assessing when and where he should shoot.
As mentioned earlier, though, once he put it all together, we started seeing Knies grow in confidence with his shot quality and beat goalies in a multitude of ways. His goals range includes drive-by redirections, in tight pulling backhanders, soft catch and release wrist shots off of lateral passes, top-shelf wrist shots while in motion after driving down the high slot, and rebounds. He can score in tight, he can score from range, and he needs very little time to get set into his release. He has a big frame and he uses his frame in combination with his dexterity so that he can drop through his shot, while activating his bottom hand. Most of his extensions within his shot explode upwards in an arch, which indicates real strong bottom hand activation within his wrists. He's an explosive shooter and we think he will score more in the NHL than we have seen in his junior career.
I'm sure some of you are wondering about his defensive play, when we've been talking about how many different offensive tools that he has available to use. It's a good question, and our answer is that he's capable of taking control of the play on both sides of the puck. He can drive possession with the puck, but he can dictate defensive play when he's using his frame and effort level correctly to apply pressure to players. His length and understanding of how to get underneath players is high-end. He can generate a lot of takeaways and also draw a lot of penalties. Matthew is a big and powerful kid. Over the course of the season, you could see that he was starting to learn how to take advantage of his leverages so that he could overwhelm smaller players.
Most of you can probably tell by now that we are big believers in Knies. That said, there are still some drawbacks. For one, although he improved his stride, there are still some mechanical inconsistencies. He can slouch over at times, and he's not the most agile skater. We mentioned that he can pivot and turn and slip off of coverage, but he doesn't have the best edge work. He's also not very agile, and that's got him in trouble when his hands fail him in one on one situations or when he's trying to break through defensive layers.
Additionally, although we would grade his hockey sense as good, there are still some mental glitches in how he operates occasionally. For example, he can sometimes fail to anticipate the forecheck properly or fail to recognize when he needs to support along the wall as fast as needs to. He can fail to recognize how quickly he needs to get inside positioning off of a give-and-go sequence to receive a pass in a high danger area. Lastly, he's still in the developmental stages of learning how to react to resistance with his frame. That said, we think the agility will improve and we think he will learn how to use his frame even better than he already does. His mental game is mostly consistent.
Power forwards generally take a longer time to develop their skill set so that they can become consistent. Power forwards that have a remarkable range of skills while still growing into their bodies can take even longer. This is why we believe Knies is just starting to untap his true offensive potential. He was sort of in experimental mode up until the latter portion of the season, and once he put it all together, he became absolutely dominant on both sides of the puck.
You can't find prospects with Knies skillset too often, and when you factor in his development curve, we're all in. His pace, secondary effort, battle level, and willingness to play a heavy game just add that extra component that's needed in order for his floor to be that of a third liner, or so we think. Knies has the potential to be a legitimate top-six power forward that brings unreal versatility, though. We think that's the more likely outcome, which is reflected in our rankings.
GM Kyle Dubas on Matthew Knies
Our scouting staff, led by John Lilley, has been very high on Matthew for some time. We especially like the way he finished his year in Tri-City in the USHL and the way that he played in the playoffs against Fargo for them. They have done a lot of work on him over the last several years. We will continue to watch him develop with the staff at the University of Minnesota.
The games I had watched happened after our season had ended and they were more late in the season watching the USHL in the playoffs with greater interest. In the games I watched, he played very, very well.
John can probably talk about what he saw early in the year, but for me in this position, it is always great to see someone who struggles, comes through it, emerges, and has that ability to do so. That's what we saw from Matthew this year.
Obviously, there was a lot of expectation coming in. The first half didn't go the way that he wanted it to in terms of offense. In the second half, he came out flying and was solid for Tri-City in their playoff series against Fargo.
That is a very strong sign for us in terms of the fact that he is going to go into college next year in a great program in Minnesota. It is not going to be easy. He has now shown he can overcome those challenges and assert himself — and his style of play — even if things don't go right for him right off of the bat.
Director of Amateur Scouting John Lilley on Matthew Knies
Left wing. Left shot. Powerful skater. Good offensive player. He had two good seasons in the USHL. Headed to the University of Minnesota. Very pleased with this selection.
Matthew is a really good player. We really valued his game as an underager in the USHL. He had a real strong season. I wouldn't say he struggled, but he didn't have the first half people anticipated. He bounced back and had a really good second half. He really showed what he was capable of.
He played really good hockey — playoff hockey. He was productive. He played hard on a consistent basis. He played 200 feet. He really rounded out his game. He had a great underage season, and not unlike a lot of players who come into their draft year… I don't know why he had a bit of a struggle to start, but a lot of players put a lot of pressure on themselves because of the draft or different things.
I just thought he rounded out his game, overcame the adversity, and just played really well down the stretch: fast, aggressive, and productive. He did everything we expected him to do coming into the season, but it took him a little longer than I am sure he wanted.
Our scouts in the U.S., Scott Bell and Tony Martino, really liked this kid for two years. Obviously, Ryan coming aboard was an added bonus. Ryan knows the league inside and out as the GM of Chicago. It was a staff decision — Tim Speltz as well, and we all watched Matthew for two years.
For us, with where we got him, we were extremely excited and a little bit surprised he was there. We think he has a lot to his game. He is a talented kid. He is big, strong. He has skill and a good shot. Good offensive instincts. We are really excited.
He is going to the University of Minnesota. Obviously, it's Big 10 and a great program. We are excited for his development and to see where he can be in a few years.
Matthew Knies on his season
The first half of the season was a little chaotic for me. I got Covid. Our game started to get canceled. I couldn't get into a rhythm or start clicking with some players. Once the second half came around and none of our games were getting canceled, I was able to start picking up. That was when my game kind of took off and our team did as well. We had a strong push in the playoffs, with obviously a disappointing loss. I tried to bury my head and work harder, focus on the players around me and making them better players and people. It was a chaotic season, but I think I developed a lot and was able to mature as a leader and person as well.
Matthew Knies Video
Hockey Sense
Player attribute ratings via 2021 Blackbook
Previous articleKyle Dubas: "Everybody is going to roll their eyes when they hear this, but it has been different this year in terms of our players' reaction to the [playoff exit]"
Next articleToronto Maple Leafs select Ty Voit with the 153rd overall selection in the 2021 NHL Draft
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McClish Impson – (18??-1875) – Convicted of shooting and killing an Oklahoma man in the back, he was tried and sentenced to death. He was hanged at Fort Smith, Arkansas on January 15, 1875.
Nat "Tex" Irwin – An outlaw, he rustled cattle in New Mexico and was captured by A.J. Fountain's militia in March 1883.
Webber Isaacs (18??-1896) – A Cherokee Indian outlaw in Oklahoma, Isaacs robbed 60 year-old peddler, Mike Cushing, and then beat him to death. Isaacs tried to burn the body of his victim to destroy evidence of the crime but letters found near the scene confirmed Cushing's identity. He was hanged at Fort Smith, Arkansas on April 30, 1896.
Gibson Ishtanubbee (18??-1876) – Gibson Ishtanubbee was an iterant drifter working his way through the Chickasaw Nation near Stonewall, Mississippi in 1873. Along with another drifter by the name of Isham Seely, the pair arrived at the door of a farmer who was called "Squirrel" Funny. The farmer, who lived with his black housekeeper and a cook in a small cabin, answered a knock on the door to find the two men who asked if they might be allowed to spend the night before continuing their travels the next day. As was tradition at the time, the farmer agreed and showed them where they might sleep. However, just before dawn the next morning, Istanubbee drove an ax into Funny's skull while he slept while Selly beat the housekeeper to death with a pistol Afterwards, the two looted the house, before fleeing. They did not get far and were soon arrested. Taken to stand trial in Fort Smith, Arkansas, Judge Isaac Parker sentenced them both to death. Both were hanged on April 21, 1876.
Jake Island – Oklahoma outlaw brought in by Bass Reeves.
Ben Isom – A Texas outlaw, he shot a man at Howe Station, Texas, in 1885 and was killed by the sheriff.
George Ives – An outlaw and a member of Henry Plummer's gang called the Innocents in Montana Territory. He was hanged by Montana Vigilantes on January 3, 1864 at Alder Gulch.


It's that time of the year again...when we manically start preparing for The BedPop Christmas Shop at The Higgins Museum!
Each year we think we have lots of time and get excited about the possibility of new projects and products, then suddenly realise the date has crept up on us and we have a potentially sparse looking stall...cue panic!
This year saw the end of nap time from our littlest one too, which meant loss of free time for me. You might have noticed this by the amount of illustration work I've done lately, ie VERY LITTLE! It's taken me a long time to get over the loss of nap time (I'm not over it) - I end up staying ridiculously late to try and do things for me, and spend the following day fuzzy, grumpy, impatient and clumsy. I feel like I've aged about 10 years!
We went on our first Trick or Treat this Halloween - lots of lovely carved pumpkins and friendly neighbours and fun costumes and sugar!!
All that walking up and down our neighbourhood just before bedtime proved too much for the 3 year old though, as he declared "Trick or treat is tired-ing" and I had to carry him all the way home.
Both boys slept beautifully that night, which made every arm-numbing back-breaking step carrying the boy worth it!


Registration is required. Appointments at SW are unlimited. You may attend as many SW SuitUP^ events as you need or would like. We will offer them once a month in Dallas at this location.
All items available are first come, first serve.
– Appointments will be estimated 30 minutes and will include an individual image consulting discussion about your professional clothing needs.
– Once you register, a SW Volunteer will contact you to schedule your appointment time.
– Be prepared to show your DD214 and/or Veteran I.D. or Military Spouse approved information.
Men should expect to receive: a suit, tie, dress socks, or sport coat and trouser combination. Men sizes available, chest size 38-56 | waist 32-50. Some designer labels we carry: Jos A Banks, Haggar and more!
Women should expect to receive: pant or skirt suit, or blazer and skirt/pant combination, and accessories (if available) to match. Women sizes available, sizes 2-16. Some designer labels we carry: J. Crew, Banana Republic, Ralph Lauren, Talbots, Anne Kline, Elie Tahari, and more!
*Est. value of clothing recieved is $300 and up pp.
**Events are staffed by volunteers. If you have to cancel your registration, fees will be applied to a future event. Fees will not be refunded.
For information about Suiting Warriors please visit www.suitingwarriors.org. If you would like to be notified for upcoming events sign-up on the website for the Newsletter and click 'Veteran'.


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The following accomplishments are just a few examples of the patient care, research and education programs at Swedish that are possible thanks to your philanthropic support. For example, our expanded Pediatric Therapy facility now helps more children with disabilities develop the skills they need to lead active and independent lives. Thank you for making this kind of extraordinary health care possible at Swedish.


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Jennifer Lopez's love may not cost a thing, but her botched sponsorship deal could cost her over $50,000.
The singer is facing a major lawsuit right now, and it's for a super strange reason.
Basically, JLo signed a deal with one of those hoverboard companies back at the end of 2015 — remember those freaky hoverboard things that were all over the place a couple years ago, but then they like all started spontaneously exploding or something?
So anyway, JLo was supposed to be sponsoring Sidekick Group throughout her Las Vegas residency last year in exchange for 42 hoverboards that were given to her backup dancers for her show, according to Variety.
The hoverboard company wanted Lopez to post an ad about its product to her social media once every three months, but apparently she only tweeted one sponsored post in May, and that's it.
I guess she just forgot she was supposed to post about these hoverboards like three or four more times? And now it might cost her about $55,000!
The company is suing Lopez for breach of contract, and seeking $54,390 in damages, since that would have been the price of the 42 hoverboards given to her free of charge.
To think that this all could have been avoided if JLo just typed out a couple more tweets. C'mon, Jennifer — you've got to schedule those tweets so you don't forget!
Unlike most superstars today, Jennifer Lopez surprisingly keeps her social media accounts pretty ad-free.
I just did a quick scroll through her Instagram, and it looks like the only things she advertises for are her own products and TV show "Shades of Blue." Whereas, you're hit with a bunch of Fit Tea or JetLux ads scrolling through someone like Kim Kardashian's Instagram.
Next time JLo gets an ad deal, maybe she should look to Kim K for some tips on how to post all her sponsored content.


I would like to thank my writing group, the Massachusetts All-Stars: Ellen Kushner, Delia Sherman, Kelly Link, Gavin Grant, Holly Black, and Sarah Smith. Also, Tom Holt and Peg Kerr for encouraging me before there ever was a book, and Justine Larbalestier and Eve Sinaiko for giving me their thoughts on it once it was. My mother and father for their dedication, affection, and unswerving belief that I would eventually produce something publishable. Jim Hill and Kate Connor for their encouragement and support. Eric for vampire motorbikes that run on demon energies and Elka for looking better in black than the widows of her enemies. Theo and Val for creating beautiful images to go with my prose. My glamorous agent, Barry Goldblatt, and my talented editor, Karen Wojtyla. Holly for living through this book with me, and Josh for making it all worthwhile.
"Aw, come on." The kid hoisted the thing up over his head. It looked like a wooden beam, pointed at one end. "It's part of my costume."
The bouncer raised an eyebrow. "Which is what?"
The boy grinned. He was normal-enough-looking, Clary thought, for Pandemonium. He had electric blue dyed hair that stuck up around his head like the tendrils of a startled octopus, but no elaborate facial tattoos or big metal bars through his ears or lips. "I'm a vampire hunter." He pushed down on the wooden thing. It bent as easily as a blade of grass bending sideways. "It's fake. Foam rubber. See?"


After creating a new page, you may find that you want to copy over a module to the page that you have on other pages of your site (example- Quick Links). Make sure to do this on the page you want to copy a module onto.
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ASSITEJ Uruguay >
"ReSaPan" selected for Anthology
Uruguayan theater play will integrate the Latin American Theater Anthology for Children and Young People.
On August 31st, a jury selected by the Board of Directors of Assitej Uruguay, ruled in favor of the children's play "ReSaPan" (Wild Stories for Children), by Federico Pereyra, with music by Martín Angiolini, to represent Uruguay in the Anthology that will be published by an University of Buenos Aires's private project.
The jury of the Uruguayan contest called by Assitej Uruguay understood that "ReSaPan" was, among all the participants, the one that best represented the country, because it introduces issues that are strongly present in our national culture.
This play, along with the author's curriculum and information dossier, was sent to Buenos Aires, and on September 12, we received approval from the publisher group. It should be noted that this venture is not part of Assitej International, but was driven by a private academic group of the University of Buenos Aires, (Argentina) which proposed in the different countries of Latin America a call to writers. In ours, as said, the contest was called through Assitej Uruguay.


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Please pray for the Pope and for his pastoral mission, asking God to protect, strengthen and uplift our beloved Holy Father at this time of considerable challenge.
The Sacred Heart Council is located in Los Alamos, at the intersection of Trinity Drive and DP Road at 401 Trinity. We work closely with Immaculate Heart of Mary Parish in Los Alamos. Members are active participants at IHM parish. See the Officers page for contact information.


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This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge sustaining long term success.In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field.From Berry s exactiThis wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge sustaining long term success.In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field.From Berry s exacting study of fourteen mature, highly successful, labor intensive companies comes an astonishing revelation the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values In all fourteen award winning companies Bergstrom Hotels, The Charles Schwab Corporation, Chick fil A, The Container Store, Custom Research Inc Dana Commercial Credit, Dial A Mattress, Enterprise Rent A Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St Paul Saints, USAA, and Ukrop s Super Markets values driven leadership connects with strategic focus, executional excellence, control of destiny, trust based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth Dedicating a chapter to each of these nine drivers, this book is the most far reaching and insightful vision ever presented of the principles and step by step actions that continuously bring success to life in a company.Berry s comprehensive model reveals the soul that underlies the strategies and day to day operations of great service companies, guiding the thousands of daily decisions of individual employees Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere.
Recent Comments "Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success"
Well written and makes a good point. Remember that your customers and employees are people, treat them accordingly and you will do much better than you would crunching numbers to improve the bottom line.
This book has captured the secrets to developing and sustaining a culture of excellent customer service which any company will surely benefit from, especially if its livelihood depends on taking good care of customers. The observations of the author are still quite relevant today as they were back then when he wrote the book. It is a good read for any business professional out there.
Been in the work world a long time. Have never studied service to any great extent. This was a great overview of practical approaches to use with service organizations. A bit repetitive in the use of Nordstrom, Southwest, etc. Is a bit dated, who is doing well in 2011? If you want to learn about service approaches great place to start.


Marlboro, VT – Marlboro College is pleased to announce that its Center for New Leadership (CNL), providing innovative approaches to leadership for nonprofits throughout Vermont, has merged with Chittenden County–based Common Good Vermont (CGVT). The merger, which will significantly expand CNL's impact on nonprofits and other mission-driven organizations across the state, was made possible thanks to generous grants from the A.D. Henderson Foundation and the Vermont Community Foundation.
"The services provided by CNL and Common Good Vermont complement each other beautifully," said Kate McGowan, who will serve as the director of the combined entity. While CNL offers the popular Certificate in Nonprofit Management and other immersive training programs, CGVT is the proven "go to resource" for online web resources and on-demand short courses, and has proven to be a reliable advocate for the nonprofit sector through statewide efforts such as the annual Nonprofit Legislative Day.
The merged organization will be based at Marlboro College in southern Vermont, with a branch office in Burlington.
"The merger and the success of our work together will create efficiencies within capacity-building services in Vermont and expand both organization's reach to a larger statewide audience," said Morgan Webster, veteran director of Common Good Vermont, who joined CNL's team on October 1 to head up the northern branch office.
The merger will create a singular, statewide "one-stop shop" for nonprofit professional development that raises Marlboro's profile and integrates both organizations' best offerings into a seamless set of services to improve the performance of Vermont mission-driven organizations.
The merger of Common Good Vermont and the Center for New Leadership follows from many years of close collaboration. Through Benchmarks for a Better Vermont, the organizations have advanced Results-Based Accountability as a reliable resource for managing and measuring the impact of nonprofits in communities across the state.
For more information about the Center for New Leadership at Marlboro College, visit https://www.marlboro.edu/community/cnl.
Located in the foothills of Vermont's Green Mountains, Marlboro College provides independent thinkers with exceptional opportunities to broaden their intellectual horizons, benefit from a small and close-knit learning community, create a strong framework for personal and career fulfillment, and make a positive difference in the world. At our campus in Marlboro, Vermont, students engage in deep exploration of their interests—and discover new avenues for using their skills to benefit themselves and others—in an atmosphere that emphasizes critical and creative thinking, independence, social justice, sustainability, and community.


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The Evangelistic Zeal of George Whitefield by Steven J. Lawson
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England in the seventeenth and early eighteenth centuries was in the midst of spiritual decline, marked by lifeless sermons, strife, persecution, and malaise. Into this dark time, George Whitefield burst forth as one of the greatest preachers the church had seen since the time of the Apostles.
Called the "Grand Itinerant" for his unprecedented preaching ministry, Whitefield crossed the Atlantic Ocean numerous times and lit fires of revival on two continents. Yet, as Dr. Steven J. Lawson illustrates in this latest entry in the Long Line of Godly Men Profiles series, we must note that Whitefield was a man whose extraordinary evangelistic fervor was marked by remarkable piety and deep theology, and whose unswerving devotion to his God led him to risk all that he had to preach the name of Christ.
Preface - Lightning from a Cloudless Sky
1. A Force for the Gospel
2. A Life of Singular Devotion
3. A Theology of Sovereign Grace
4. A Gospel without Compromise
5. A Passion That Consumed
6. A Mandate from the Lord
Conclusion – We Want Again Whitefields!
Dr. Steven J. Lawson is senior pastor of Christ Fellowship Baptist Church in Mobile, Alabama and a teaching fellow of Ligonier Ministries.
"What I love about Steve Lawson's books is that he writes as a preacher, with a keen eye and ear for details that show what a vital role great preaching has played in the advance of the gospel, the growth and strengthening of the church, and the collective testimony of the Evangelical movement. This volume on George Whitefield is another superb example of Dr. Lawson's approach to history and biography. He highlights the key doctrinal nuances, character qualities, natural talents, and spiritual gifts that help explain why Whitefield was such a powerful preacher and such a monumental figure in church history. The book is written in an engaging, personal way that brings Whitefield to life. It's hard to put a book like this down." – Dr. John MacArthur, Pastor, Grace Community Church, President, The Master's College and Seminary, Sun Valley, California
"Effective evangelism is humanly impossible. To take truth from the Bible, get it into your heart, cause it to burst into flames of love, and then carry its living coals into another heart – no man has the power to do this. It requires an anointing from heaven. God gave that anointing to George Whitefield and used him to ignite thousands of souls. Steven Lawson draws us close to feel the fire in this stirring and informative book May many read it and cry up to heaven for the flame to descend again!" – Dr. Joel R. Beeke, President, Puritan Reformed Theological Seminary, Grand Rapids, Michigan
"When Whitefield came to town, everything stopped, everyone listened. And what did they hear? As Dr. Steven Lawson makes clear, they heard the gospel plainly, powerfully, and persuasively proclaimed. Read this book, and you'll learn the amazing story of George Whitefield – and then pray that God will use this book to raise up Whitefields in our day." – Dr. Stephen J. Nichols, Research Professor of Christianity and Culture, Lancaster Bible College, Lancaster, Pennsylvania
"There is little doubt that George Whitefield is one of the most remarkable preachers in the history of Christianity: his preaching was central to the Great Awakening that refashioned British society on both sides of the Atlantic; it gripped the mind and imagination of so many in his era, and led to the conversion of thousands; and most importantly, it set forth plainly and faithfully the biblical gospel. To be reminded of all of this and much more by Dr. Lawson's new study of Whitefield as a preacher is vital in our day, when far too many professing Christians disparage preaching and are questioning key facets of the gospel of Christ that Whitefield preached." – Dr. Michael A. G. Haykin, Professor of Church History and Biblical Spirituality, The Southern Baptist Theological Seminary, Louisville, Kentucky
Steven J. Lawson
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The Daring Mission of William Tyndale by Steven J. Lawson (Hardcover) $16.00 $10.75
The Passionate Preaching of Martyn Lloyd-Jones by Steven J. Lawson (Hardcover) $16.00 $8.25
The Moment of Truth $19.00 $13.75
Sermons of George Whitefield by George Whitefield (Paperback) $14.95 $11.00
Pillars of Grace: A Long Line of Godly Men, Vol 2 (Hardcover) by Steven J. Lawson $28.00 $22.40


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Interview with Gwen Haworth
Gwen Haworth the canadian filmmaker is premiering her film She's a Boy I Knew at the Reykjavik Queer Film Festival on Saturday 27. september 2008. This is an intimate and personal description of her transition from male to female (MTF) where she turns turns the camera on herself and gets her family and friends to express themselfes on this. Anna Jonna Ármannsdóttir interviewed Gwen and felt this was a superb opportunity to write from the transgender point of view. Each interview depends on both the interviewer and the person interviewed so she got a short description of me and my transition and thereby the most important thing, that she was being interviewed by a transwoman that by the way is interested in gender theory.
Anna: You have probably seen a lot of films, shows, sketches, where supposedly transpersons appear. What is Your opinion of some of those characters in terms of stereotypes, and normativity?
Haworth: It's amazing to me that many filmmakers think they are making innovative films when they show transgender people being victimized and disempowered. What they fail to realize is that their film has already been made countless times before, just with a slightly different twist. Most of these filmmakers are not transgender or queer, so they are usually unaware of the multitude of disempowering representations that already exist, and that negatively impact the transgender community's self-worth and how the rest of society perceives us.
Anna: Please give a few examples of realistic traits in fictional trans-characters.
Haworth: It's an old film but I really like the transwomen played by John Lithgow in The World According To Garp. Lithgow plays a trans women who is tall, broad shouldered, and used to be a football player. What I really like about this character is that she has found peace with herself, she's open about who she is, and allows all of her feminine and masculine traits to flourish, regardless of her gender identity. I think this is something both trans and non-trans folk can learn a lot from.
Anna: The public opinion of trans-people, our life, hopes and dreams, has improved a lot the last few decades. Is there still room for improvement in the public opinion?
Haworth: Absolutely. To this day, most people have never seen a representation of transgender individual in film or television that was actually made by a transgender filmmaker! I firmly believe that self-representation is an important component for self-empowerment, so until we start seeing some films that are produced, written, and directed by transgender filmmakers in the mainstream media, I think our community stills has a long way to go in order to help change public opinion.
Anna: Is it human nature, to throw away redundant information and simplify personal relations, until everything fits predefined ideas? And how do we react when we are forced to find new ideas for describing our relationship to somebody else? I know this one is far out philosophical so you may choose not to answer it :)
Haworth: Certain communities, especially those that use fear as a tactic for maintaining order, definitely have a tendency to oversimplify or outcast anyone who is perceived as different from their ideal citizen. When it comes to transgender folk, the stereotypes that I see of trans women in the North American media are still incredibly limiting and archaic. Arguably worse, trans men (female-to-male) are still almost non-existent in the mainstream media. Look at the current barrage of films about transsexuals in the Middle East & Asia that are being made by North American & European filmmakers. You'll notice the filmmakers (usually not transgender or queer) are still consciously deciding to document trans women & not trans men, because the women fit the filmmakers preconceived ideas about transsexuals as disempowered victims and outcasts who are forced to work in the sex trade.
Recently, I watched an interview by a filmmaker where she admits that when shooting in Iran, she decided not to continue filming the individuals transitioning from female-to-male (FTM) because they were not as "interesting" to her as the male-to-females (MTF). She decided that because the FTMs' families and society accepted them much easier, that they were less engaging for her film than the disempowered and angst-ridden MTFs. I find it appalling when filmmakers deliberately chose not to include the more positive trans stories, in order to focus on the stereotypical negative stories. I truly believe filmmakers like this are perpetuating the discrimination that the transgender community faces, whether the filmmaker is perceptive enough to realize it or not.
Anna: I personally know many transwomen who have gone through many different kinds of crisis with their families, when dealing with the changes in interpersonal relationships. Some of the reactions are rejection and grief. After some time there is often a change in the reaction. This is probably in Your film describing your personal experience. Do you know other transwomen that have experienced this?
Haworth: I know many transwomen & men who have maintained relationships with their families. There is usually a period of time when there is some family struggle to renegotiate these relationships, but unlike what is often portrayed in the media, many families do make it through this period.
That's why I made my film. There are almost no films out there that are made specifically for the family and friends of transgender people. When the only images our families see are negative portrayals, it's understandable why it is so hard for many of them to be supportive. Therefore, I felt it was incredibly important to show the storey of my family, how we initially struggled, but ultimately came to love and appreciate each other more than we had before.
Anna: The stereotypical film has a manuscript, actors and predefined set of surroundings to make the film. As a film director how did you plan your film? How do you cope with the unpredictability of making a film like this? Was it possible to use retakes or just film from different angles?
Haworth: When developing a documentary, you often have a hypothesis about how the story may evolve. However, once production begins, you need to let go of all presumptions and document the real story as it unfolds. I initially thought She's a Boy I Knew would be more experimental, but after shooting the interviews with my family, I realized the film would need to become a documentary in order to truly respect the honest and vulnerable answers that my family gave to me. And after three years of editing, the film has definitely evolved in ways I would not have initially foreseen. However, from the beginning, I knew the theme of the film would be 'Family' and after shooting the interviews, I felt pretty confident that I had the material to make a trans documentary that stood out from the others.
Anna: Any thing you would like to add?
Haworth: I really want to encourage others to get out there and tell their own stories, instead of letting the "professional" filmmaker do it for them. We need more first-person stories made by people from within their communities. She's a Boy I Knew was a do-it-yourself film that I made with consumer grade cameras and no funding. It's doing remarkably well on the international scene, because it is an innovative and proactive autobiography that creates empathy and understanding in a way that no filmmaker from outside the transgender community could ever capture. I truly believe that if we are ever to get past the mainstream media's imposed culture of fear, we are going to need diverse communities to make their own representations that help us to understand and have compassion for one another.
Interview: Anna Jonna Ármannsdóttir
RIFF Interview with Gwen Haworth
Filmmaker of She's a Boy I Knew
www.artflick.com, This email address is being protected from spambots. You need JavaScript enabled to view it.
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From 1998 -2001 the ancestor of the Kalpa was the Ionica with its in-house movement PF110. Now, in 2018, Michel Parmigiani is more than proud to introduce the all new Kalpa Chronor (Chf. 85.000,-), limited to 50 pieces.
The entire movement is shaped into the tonneau shaped case, in solid gold. The movement is extremely precise (5 Hz / 36.000 Vph) with COSC certificate. In the Kalpagraphe Chronomètre the Pf 362 movement is also in tonneau shape but not in solid gold, since it is no limted edtion (Chf 35.000,-).
The shape of the case is even more rounded to reflect the light in a more natural better way, the lugs are redesigned as is the crown.The caseback is fully open, not just a round circle like the previous edition. Kalpa Hebdomadaire (Chf 32.500,-) with its well designed Pf 110 caliber is a handwound movement.
Our advice: Go for the Kalpa Chronor and enjoy a solid gold watch with a solid gold movement!


We have all become accustomed to mobile gadgets like iPads, iPhones, iPod-touches, and the list goes on. They have been integrated seemingly seamlessly into our lives.
But there are some gadgets that don't slot into your lives quite so easily that maybe you haven't thought of yet. It is up to you to decide whether you could imagine living without these gadgets after learning about them.
If you're bored using your old television remote, why not replace it with the long, thin, tubular, magic wand remote? Change the channel with flicks of your wrist, and with big sweeping moves of your arm you can record your favourite TV show. Fantastic.
Concealed inside this watch is 1GB of flash memory attached to a microphone. The microphone is well placed so that you can clearly record while the watch is still on your wrist. This makes it very easy to sneakily record conversations without raising suspicion.
It comes with a set of head phones allowing you to listen to your recording immediately afterwards, and the watch will also act as an MP3 player. This allows you to take your favourite tunes with you and keep you entertained while you're on the move or in a boring lecture. Who needs to tell the time?
If you're clueless about the night sky, don't let it bother you any longer. This gadget looks like a science-fiction ray gun, but the only thing it fires is knowledge. It helps you to identify and learn about the stars and planets and can take you on a guided audio and visual tour where it can highlight the best bits based on the current time and your location. It has full-color LCD that won't obstruct your view of the night sky. Wonderful.
This mug holds your tea, coffee, hot chocolate or other mixed drink, and all you need to do is push a special button on the handle and it starts to stir your drink. Who needs a spoon? Think of all the time you'll save.
Thanks to the very innovative people with plenty of time on their hands to invent gadgets like these, there are loads of them to choose from.
Before you have decided which ones you need in your life, there will already be another five hundred new ones available. Isn't it nice to be spoilt for choice?
Being overweight is a huge problem for a lot of people around the world. People who struggle with their weight do so mainly because of bad eating habits, along with other factors, of course. One of the contributing factors to weight gain is how fast people eat.
Eat more: It takes twenty minutes for a person to feel full. This means that when we eat faster, we tend to eat more.
Digestion problems: When a person eats too fast, they tend to not chew their food properly. This can lead to digestion problems, as the food has to sit in your gut for a while and then gets stored as fat. Not good for someone who is trying to watch their weight.
Acid reflux: Acid reflux occurs when food from the stomach flows up to the oesophagus.
Eating fast is a habit that's hard to break. Fortunately, technology to help us break the habit has entered our kitchens and landed on our dinner tables. The HAPIfork, or smart fork as it is known by its manufacturers (HAPILabs), can help you lose weight by monitoring the amount of food you eat and how fast you are eating it. The fork vibrates when you increase the pace of your eating. It does this by recording the time between each fork serving of food.
The number of forkfuls eaten per minute per meal.
The duration of each serving interval.
The exact time at which you start and end a meal.
You can recharge the fork by connecting it to your computer with a USB cable that is provided. The data is uploaded to an online dashboard that can be connected to the HAPIfork via Bluetooth or the USB cable. The dashboard allows you to see how long your meal was, how fast you were eating and what percentage of the meal time was fast.
HAPIlabs also has a mobile app for iPhone, Android and Windows Mobile, which has a coaching program that will help you control your eating habits.
The fork fits easily into your hand, and the USB component can be removed, making it dishwasher-friendly too.
The way food is prepared, the way in which we eat, and a sedentary lifestyle all contribute to weight gain. The weight loss industry is a multi-million dollar industry. A lot of quick fix schemes are advertised and people buy into them mostly due to desperation. Is the HAPIfork the new weight loss wonder? In time that question will be answered, but for now, it pays to be skeptical.