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Sphinx 4 Software User Manual 1.0.0.5
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Keyking
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Sphinx 4.0
User Operation Manual
Sphinx 4.0 Software user operational manual V1.0.0.5
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1.1 KEYKING - Overview ............................................................................................................................6
1.2 Software Overview ................................................................................................................................6
1.3 Features...............................................................................................................................................6
1.4 Web & FTP Sites...................................................................................................................................6
Chapter 2 Software Installation ..............................................................................................................................6
2.1 Computer Requirements........................................................................................................................6
2.2 Installation............................................................................................................................................7
Chapter 3 System Setup.........................................................................................................................................14
3.1 Opening the Software..........................................................................................................................14
3.2 Selecting the Language .......................................................................................................................14
3.3 Selecting the Database........................................................................................................................14
3.4 MS Access Setup................................................................................................................................15
3.5 MS SQL/ MSDE Setup ........................................................................................................................16
Chapter 4 Setup Quick Reference & Troubleshooting........................................................................................45
4.1 Setup Quick Reference........................................................................................................................45
4.2 Troubleshooting ..................................................................................................................................45
Chapter 5 Main Operating Screen........................................................................................................................47
5.1 Logon ................................................................................................................................................47
5.2 Menu Bar ...........................................................................................................................................49
5.3 Tool Bar..............................................................................................................................................49
Chapter 6 Manager Sub-Menu..............................................................................................................................50
6.1 User Accounts ....................................................................................................................................50
6.1.1 Adding a Group........................................................................................................ 51
6.1.2 Editing a Group........................................................................................................ 54
6.1.3 Adding a User .......................................................................................................... 56
6.1.4 Editing a User .......................................................................................................... 58
6.1.5 Deleting a Group or a User ...................................................................................... 60
6.1.6 Changing User Password ......................................................................................... 60
6.1.7 Exporting Groups List ............................................................................................. 60
6.2 Change Password...............................................................................................................................60
6.3 Organization Structure.........................................................................................................................61
6.3.1 Departments............................................................................................................. 61
6.3.2 T&A Policy .............................................................................................................. 65
Keyking Group Limited
Suite 3, 12/B Wissotzky St., Tel Aviv, 62338, Israel
Tel: (972)-3-5464256 Fax: (972)-3-5464259 Website: www.key-king.com
6.4 Change Database ...............................................................................................................................68
6.5 Dictionary ...........................................................................................................................................68
6.5.1 File ........................................................................................................................... 68
6.5.2 View ......................................................................................................................... 73
6.6 System Manager.................................................................................................................................74
6.6.1 Repeated Check ....................................................................................................... 74
6.6.2 Events View/Alert Range......................................................................................... 74
6.7 Summer/Winter Time...........................................................................................................................78
Chapter 7 Setup Sub-Menu ...................................................................................................................................79
7.1 Hardware ...........................................................................................................................................79
7.1.1 Controller Configuration.......................................................................................... 79
7.1.2 TCP/IP Setting ......................................................................................................... 94
7.1.3 Search Controller ..................................................................................................... 94
7.1.4 Doors Configuration ................................................................................................ 95
7.1.5 TA7001 .................................................................................................................. 102
7.1.6 Controller Components.......................................................................................... 102
7.2 Cards...............................................................................................................................................103
7.2.1 Card List ................................................................................................................ 103
7.2.2 Personnel List ........................................................................................................ 108
7.2.3 Access Level ...........................................................................................................119
7.2.4 Personal PIN Enable .............................................................................................. 122
7.2.5 Visitors List............................................................................................................ 123
7.2.6 Lift Access Level ................................................................................................... 125
7.2.7 TA7001 LCD Display ............................................................................................ 127
7.3 Events Alerts ....................................................................................................................................129
7.4 Map .................................................................................................................................................130
7.4.1 Multi Site Setup ..................................................................................................... 130
7.4.2 New Map ............................................................................................................... 131
7.4.3 Design Map............................................................................................................ 135
7.4.4 Delete Map............................................................................................................. 135
7.4.5 Icon Library ........................................................................................................... 135
7.5 Flow Control .....................................................................................................................................136
7.5.1 Flow Control By Inputs ......................................................................................... 137
7.5.2 Flow Control By Events ........................................................................................ 140
7.5.3 Flow Control By Inputs (Software) ....................................................................... 142
7.6 Wiegand Format ...............................................................................................................................144
7.7 Special Date .....................................................................................................................................148
7.7.1 Temporary Date Setup ........................................................................................... 148
7.7.2 Holiday .................................................................................................................. 148
7.8 Communication Configuration ......................................................................................................149
7.8.1 Server..................................................................................................................... 149
7.8.2 Communication...................................................................................................... 150
7.8.3 Clock Adjustment .................................................................................................. 153
7.8.4 Desktop Reader & Card Number Format .............................................................. 154
7.9 Alert Email Notification ................................................................................................................157
7.9.1 SMTP Setup:.......................................................................................................... 157
7.9.2 Sending a Test Email: ............................................................................................ 158
7.9.3 New Alert Email Notification: ............................................................................... 158
7.10 Area Name...................................................................................................................................158
7.11 Saved Events................................................................................................................................159
7.12 Car Parking..................................................................................................................................160
Chapter 8 Monitor ...............................................................................................................................................162
8.1 Events ............................................................................................................................................162
8.2 Personnel Photo Viewer.................................................................................................................163
8.3 Multi Site View..............................................................................................................................165
8.4 Open Map ......................................................................................................................................167
8.5 Communication .............................................................................................................................167
8.6 Clients............................................................................................................................................168
Chapter 9 Report..................................................................................................................................................168
9.1 All Cards Events............................................................................................................................168
9.2 Cards Events Filter ........................................................................................................................171
9.3 All Hardware Events .....................................................................................................................172
9.4 Area Report ...................................................................................................................................173
9.5 Personnel Area Report ...................................................................................................................174
9.6 Area Changed Report ....................................................................................................................175
9.7 System Log....................................................................................................................................175
Chapter 10 Maintenance......................................................................................................................................176
10.1 Delete Events...............................................................................................................................176
10.2 Auto Events Cleanup ...................................................................................................................177
10.3 Backup Database .........................................................................................................................178
10.4 Auto Backup Database ................................................................................................................179
10.5 Restore Database .........................................................................................................................180
10.6 Compact/Repair Database ...........................................................................................................181
10.7 Auto Compact/Repair Database ..................................................................................................181
Chapter 11 Tools ...................................................................................................................................................182
11.1 Export Events Automatically .......................................................................................................182
11.1.1 New Task.............................................................................................................. 183
11.1.2 Delete Task........................................................................................................... 188
11.1.3 Edit Task .............................................................................................................. 188
11.2 Import from Excel........................................................................................................................188
11.3 Language Editor...........................................................................................................................191
11.3.1 Opening the Language for editing........................................................................ 191
11.3.2 Editing Functions ................................................................................................. 193
11.3.3 File Menu ............................................................................................................. 197
11.3.4 Edit....................................................................................................................... 201
11.4 Import Data From Sphinx 3 Database .........................................................................................202
11.5 Web/Digital Camera ....................................................................................................................203
Chapter 12 Window..............................................................................................................................................204
12.1 Multi View...................................................................................................................................204
12.2 Cascade........................................................................................................................................205
12.3 Tile Horizontally..........................................................................................................................206
12.4 Tile Vertically ..............................................................................................................................207
12.5 Minimize......................................................................................................................................208
12.6 Remember Screen........................................................................................................................209
Chapter 13 Help....................................................................................................................................................209
13.1 Help .............................................................................................................................................209
13.2 Home Page...................................................................................................................................209
13.3 On-line Update ............................................................................................................................209
13.4 Registration Information..............................................................................................................210
13.5 Re-Register ..................................................................................................................................210
13.6 About ...........................................................................................................................................212
Chapter 14 Language ...........................................................................................................................................213
14.1 Language .....................................................................................................................................213
Chapter 15 Setting Client-Server Application ...................................................................................................214
1.1 KEYKING - Overview
KEYKING is a worlds leading manufacturer and supplier of Integrated Security Solutions
(Access Control, CCTV, Intrusion) and Building Management. KEYKING meets tough end-user
demands for safety, security and user friendliness. KEYKING has a strong global presence
providing its systems in more than 40 countries. The KEYKING web site is www.key-king.com.
1.2 Software Overview
The Keyking Sphinx 4 Security Management Software comprises a suite of software products
that covers the complete range required by access control professionals. The software is
modular and ranges from the standard single user package to multi-user systems. Additional
modules including CCTV, and Intrusion are available that interface to the standard software.
1.3 Features
The Keyking Sphinx 4 Security Management Software is Multi-Language and Multi-Database.
During the installation process, the user is asked to select between languages. Users are also
asked to select the type of database they wish to use. The current choices are between a
Microsoft Access database and a Microsoft SQL database (or MSDE). Neither the MS Access
or MS SQL programs are supplied with the Keyking Sphinx 4 software.
1.4 Web & FTP Sites
Although software is supplied on a CD at the time of purchase, because of
enhancements and bug fixes, software very quickly goes out of date. To make it easier
for the installer, up to date software is located on the KEYKING FTP site which is
accessible through the main KEYKING web site at www.key-king.com.
Chapter 2 Software Installation
2.1 Computer Requirements
The Keyking Sphinx 4 Security Management Software is door access management software
designed to run on a Microsoft Windows platform. While the software is designed to run on
Windows Vista/XP/2000, it will also run on Windows 98/ME/NT although the performance may
be reduced. The software will not run on Windows 95. The following is the minimum computer
CPU: Pentium III 733 or higher
Free 500MB Hard Disk space
VGA : 1024 x 768 pixels
A Free Serial or USB Port
2.2 Installation
Power up the computer and start Windows.
Insert the setup CD or the USB memory key containing the software.
Double Click on the My Computer icon and select your CDROM or your USB drive.
You will see 2 files, a small text file called SN.txt and an exe file called
Sphinx_Setup_4.0(Dongle).
Double click on the Sphinx_Setup_4.0(Dongle) file and the setup screen will appear (Figure
2.1). Click Next to continue.
Figure 2-1
Accept the terms of the License Agreement and click Next to continue (Figure 2-2).
Enter your user name and company then click Next to continue (Figure 2-3).
Read the additional information then click Next to continue (Figure 2-4).
Open the SN.txt file (Figure 2.5).
Copy and paste the serial number from SN.txt file into the space provided (Figure 2-6). Click
Next to continue.
Accept the default location then click Next to continue (Figure 2-7).
Accept the default shortcut folder then click Next to continue (Figure 2-8).
Check that the details are correct then click Next to continue (Figure 2-9).
Sphinx 4 will ask Would you like to install the Dongle driver? (Figure 2-10)
Figure 2-10
If you have not installed the Dongle driver on the current PC yet, click YES.
The screen if Figure 2-11 will be opened. Check the 2 check boxes as seen in the Figure
And click Install Driver
z Sphinx Server needs a dongle; user should install the dongle driver into the Server PC.
z Sphinx Client does not need a dongle. There is no need to install the dongle driver to
Client PC.
z If you user is using only 1 PC for running Sphinx 4, user needs to install the dongle driver
to the PC.
Once the installation is finished Figure 2-12 will appear. Click Exit to finish.
When the software has finished the installation click Finish to exit (Figure 2-10). Note that the
Keyking Sphinx 4 icon is automatically added to the desktop.
Please note, if the software is reinstalled for any reason then all files with the exception of the
actual database will be overwritten. Regardless the above, users should backup the database
prior to any installation of a new version.
Chapter 3 System Setup
3.1 Opening the Software
Make sure the PC is directly connected to the KEYKING access controller or to
the converter in the case of RS-232/485 connection or is on the TCP/IP network
if a TCP/IP connection to the controller is being used. Click on the Sphinx 4
Desktop Icon, (Figure 3-1) or Click Start, Programs, Sphinx 4, Sphinx 4
Access Control System, to load the software.
3.2 Selecting the Language
Select the language preferred and click OK to continue. Note that this screen is only shown
once, however the language can also be changed from within the software (Section 7.7).
3.3 Selecting the Database
An error message will now appear saying that the software cannot find the database (Figure
3.3). Click OK to proceed.
Select the database you wish to use then click Next to proceed (Figure 3-4). Note that the
database can also be changed from within the software (refer to Section 7.8).
3.4 MS Access Setup
If MS Access has been selected as the preferred database, then proceed with this section. If
MS SQL has been selected as the preferred database then proceed directly to Section 3.5.
Select the database file path (Figure 3-5), then click OK to proceed to the next screen.
Normally this will be C:\Program Files\Sphinx 4.0\Data\SphinxDB.mdb (Figure 3.6).
Click Open to proceed to the Registration screen.
Please turn to Section 3-6 to complete the software registration process.
3.5 MS SQL/ MSDE Setup
The Sphinx 4 Access Control software can use MS-SQL/MSDE/MS-Access Databases. During
the process of the software configuration the user will chose the preferred database. The 2
options are 1) MS-Access database for small projects (few card holders and small number of
events transactions created every day) 2) MS-SQL/MSDE database for large projects. Later
the user can switch from one database type to the other.
The MS-Access database requires no installation as it a small and simple database which is
created by the Microsoft Windows operating system.
This section explains how to install and handle the MS-SQL and MSDE databases. MSDE is
provided by Microsoft free of charge, and its just like 1 MS-SQL type Database. The MS-SQL
which is Microsoft commercial (not free) version for Database building and management, can
hold large number of different SQL databases with managing tools. The MSDE can hold only 1
SQL database and its managing tools are limited.
3.5.1 MSDE PC requirements
MSDE 2000 Hardware Requirements
Intel Pentium or compatible, 166 MHz or
128 MB on Windows XP
64 MB minimum on Windows 2000
32 MB minimum on all other operating
Hard disk space
CD-ROM drive
MSDE 2000 does not have a hardware compatibility list (HCL). If your computer meets the
minimum requirements listed in the preceding table, MSDE 2000 software works on the
hardware certified for use with the Microsoft Windows operating system. For more information
about hardware certified for use with the Windows operating system, see the Microsoft
Windows Hardware Compatibility List on this Microsoft Web site.
The following OS systems supports MSDE 2000:
Windows Server 2003 Standard Edition, Windows Server 2003 Enterprise Edition,
Windows Server 2003 Datacenter Edition.
Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Datacenter
Server.
Windows NT Server 4.0, SP5 or later; Windows NT Server 4.0, Enterprise Edition, SP5
or later; Windows NT Workstation 4.0, SP5 or later.
Windows XP Professional, Windows XP Home Edition.
Windows 2000 Professional.
Windows Millennium Edition.
Windows 98. Windows 98 Second Edition is required if the computer does not have a
network card.
Software and System Requirements
MSDE 2000 requires Microsoft Internet Explorer 5.0 or later be installed. A minimal installation
is sufficient, and Internet Explorer does not have to be the default browser.
In Order to run MSDE Desktop Engine Setup.exe All Windows versions, except Windows 98,
Window Millennium and Xp Home Edition, requires activating File and print sharing:
In Control Panel, double-click Network Connections.
On the Advanced menu, click Advanced Settings.
On the Adaptors and Bindings tab, ensure that File and Print Sharing for
Microsoft Networks is selected.
A MSDE 2000 Release A installation will fail if either of the following security policies has
been set to Do not allow installation:
The Devices: Unsigned driver installation behavior local security policy for
Windows XP.
The Unsigned non-driver installation behavior local security policy for
Windows 2000.
If you use the Do not allow installation setting, you must change it to Silently
succeed before installing MSDE 2000 Release A. If necessary, you can return the policy to
its previous setting after the installation is complete.
Note Do not allow installation is not the default setting for these security policies.
To set these policies:
In Control Panel, double-click Administrative Tools.
Double-click Local Security Policy.
Expand Local Policies.
Select Security Options.
Ensure that the following option in the right pane is set to Silently Succeed before
installing MSDE 2000 Release A:
On Windows XP and Windows 2003: Devices: Unsigned driver
installation behavior.
On Windows 2000: Unsigned non-driver installation behavior.
When installing MSDE 2000 Release A on a computer running Windows NT 4.0 SP6a, you
must apply the hotfix described in Microsoft Knowledge Base article 258437.
Before you install MSDE 2000 Release A on the French version of Windows NT 4.0, follow the
instructions in Knowledge Base article 259484.
3.5.2 Downloading MSDE Database
Please download and decompress MSDE2000A.exe using the below link
http://www.microsoft.com/downloads/details.aspx?familyid=413744D1-A0BC-479FBAFA-E4B278EB9147&displaylang=en
Once the download has completed the following icon will appear on your desktop.
Please double click the icon for decompressing and follow the next steps.
4. Please browse to decompressing path and click Finish.
Click Yes
5. Please click OK once the decompression successfully completed.
3.5.3 Installing the MSDE Database
1. Please browse to the MSDE folder named MSDERelA in local disc C:\ as shown below.
Please double click the marked Setup file below for changing parameters before lunching the
installation.
The Screen below will be presented:
Please enter SECURITYMODE=SQL,
SAPWD=sa ,"DISABLENETWORKPROTOCOLS=0" as shown below, and save
before exit the file.
Please click the Setup icon for lunching the installation
After run setup.exe and installation is completed you must restart you computer.
Once the MSDE is installed, please jump to Chapter 5: Connecting Sphinx 4 SW to MSDE/
MS-SQL Database.
3.5.4 Installing MS-SQL Database
Please double click the MS-SQL setup icon
and follow the next steps:
Enter your license CD-key
Enter "sa" in both cells
14. Click Next and finish the Set Up.
3.5.5 Connecting Sphinx 4 SW to MSDE/ MS-SQL Database in the first time
The Sphinx 4 software default database is MS-Access which suits only for very small
installations with low incoming transactions pace.
For changing database to MSDE/ MS-SQL, please go to ManagerChange Database as
described below.
Please choose MS-SQL
Step 1: Select or enter the Server name (PC name) in which the MS-SQL/ MSDE database is
located.
Step 2: choose "Use Window NT integrated security.
Step 3A:
Select Create a MS-SQL Database named and then in "Using the MS-SQL file
named" browse to the file "Sphinx_data.mdf"
which is located in Data folder under Sphinx 4 application installation folder , using the circled
button (browse button). The default folder is C:\Program Files\Sphinx 4.0\Data\.
Click on the "Attach" button.
Step 3B:
Please click "Select the database name on MS-SQL server" after attaching the
file in the previous step.
Please select "Sphinx"
Click "Test connection" for checking whether connecting to database was
Click "OK" to finish.
You'll get a message that database was connected successfully.
SW will restart and will be connected to the new database. Please click OK.
3.5.6 Reconnecting Sphinx 4 SW to MSDE/ MS-SQL Database
In case we already connected Sphinx 4 to MS-SQL/ MSDE in the past and from some reason
(e.g used MS-Access DB) need to reconnect, please do the following:
Please go to ManagerChange Database as described below.
Step 2: Please choose "Use a specific user name and password as shown below
Once logged in, the main window will appear as in Figure 3.12.
Controller Manager
The current user
The company that the
software is registered to
3.5.7 Important Notes and Trouble Shootings.
In case Sphinx 4 software was already connected in the past to MS-SQL/ MSDE
database on your PC, there is no need to follow Step 3A and attach the "Sphinx_data.mdf" file,
since it was already attached. Please follow Execute Step1Step 2Step 3B and database
will be changed from MS-Access to MS-SQL.
Every PC station requires having MSDE or MS-SQL installed. For instance, if the
Server has MS-SQL 2000, on every client which will be connected to the server user should
install MSDE.
There is not need to install MSDE on a Server which has MS-SQL enterprise manager.
When connecting the SW to the MS-SQL / MSDE database on the first time, please
make sure all Engine Services are on stop mode and not running. Otherwise there might be
problems to connect the Sphinx-4 to the MS-SQL/ MSDE engine.
Before using MSDE, please make sure that the PC is updated with the 4 .NET
Framework files. In case the PC Windows is not updated, there might be connectivity problems
between the MSDE database and the SW. Please go to StartProgramsWindows Updates
and visit MS-Windows website for upgrades.
PC firewall might prevent the connection between the SW and MS-SQL/ MSDE
database. In case of connectivity problem, please disable the PC firewall and retry to connect.
In case MSDE was already installed from some reason and it's required to reinstall it,
Remove the old MSDE program.
Delete the "MS-SQL Server" Engine folder that was created in C:\Program
Restart the PC.
Install the new MSDE according to procedure.
This section sets up Microsoft SQL as the database. Before you select the MS SQL option,
please ensure that you have an available SQL Server running (Figure 3-7).
The MS SQL Connection Settings box appears as Figure 3-8.
Choose an original
database file to attach
The 1st step is to select a server name. This is the name of the PC that is running SQL. In the
example above the server name is DAVIDI (Figure 3-7 and Figure 3.8).
The 2nd step is to select how to login to the SQL Server. The default is to use WindowsNT
integrated security although there is a user name and password option. Contact the IT
Department for advice.
The 3rd step is to select the database name and location. The 1st time this screen is accessed,
the user needs to tick the Create a MS SQL Database named: option, then enter the required
database name in the space below, then browse to attach the database to the SQL Server, see
figure 3-9 for the default database which is found at C:\Program Files\Sphinx 4\Data\. If there is
another database in the SQL Server that you wish to use then that can be selected instead.
This is an original
Once this screen is completed then click the Attach button. If the database has been attached
successfully and tests correctly then the Database attached successfully box will appear
(Figure 3-10).
After the initial setup and once the database has been attached, the database will appear in the
drop down menu at Step 3 (Figure 3-8). There is no need to search a second time unless a
different database is to be attached.
Click OK and then click OK in the screen of Figure 3-8.
The main logon screen will now appear. The default user is Administrator and by default no
password is needed, however, its recommended to assign a password later. (Figure 3.11).
Chapter 4 Setup Quick Reference & Troubleshooting
4.1 Setup Quick Reference
Connect the all necessary cables and power up the controller (see Hardware Manual).
Setup the controller and any converter addresses (see Hardware Manual)
Install and register the software selecting the language and the database type (Section 3).
Load the Keyking Sphinx 4 software and undertake the following:
Setup the communication port (Section 7.-8, Communication Configuration).
Serch the Controllers (Section 8.7.1.1.1).
Setup the parameters of each door including Time Table (Section 7.1.4).
Setup Departments and Sub Departments (Section 6.5.1).
Add a Wiegand Format, if not already added (Section 7.6).
Add a Personnel, its card and grant him Access Level(Section 7.2.2.1).
Flash the Personnel card to a reader of a door which he has the Access Level to enter. The
Lock relay should operate and a Valid Card event will appear in the Events Monitor (Section
9.1). If Invalid Card or Invalid Time/Door event appears please check the Access Level
(communication is working). T
If no event appears in the Events Monitor screen then the software is not receiving events
from the controller. Check that all connections are correct and that the RS-232/485 lights
adjacent to the RS-232/485 connector block are flashing (for RS-232/485 communication) or
that the two TCP/IP indicator lights at the bottom of the PCB are flashing (for TCP/IP
communication). If no lights are flashing then there is no valid connection to the software.
Check the wiring and communication port setup in the software, refer Sections 7.8, 8.7.1.1 .
Note that if you are using a USB to RS-232 serial port adaptor cable, Windows allocates
different Com Port addresses depending upon the USB port that the adapter is plugged into. To
see what Com Port Windows has allocated, plug in the adaptor to a USB port and open Device
Manager. This can be done by right clicking on the My Computer icon on the desktop and
selecting Manage from the drop down menu. (Figure 4-1) The Computer Management screen,
(Figure 4-2) will appear.
From the Computer Management screen (Figure 4-2), click on Device Manager in the left hand
column then click on Ports in the right hand panel. Take note of the Com Port that Windows has
allocated (Figure 4-2). If the Ports option does not appear in the right hand panel then Windows
is not recognizing the Com Port. Make sure that the correct drivers that came with the USB to
Serial adaptor have been loaded. The Com Port listed in Device Manager must be the same as
the Com Port specified in the software under COM Port Settings, see Section 8.7.1.1 Please
also make sure the Desktop reader COM Port is not set to the same COM Port
(Section7.8) or it will conflict and block the controller.
Chapter 5 Main Operating Screen
5.1 Logon
To log onto the software, click on the Spihnx 4 desktop icon (Figure 5-1), or Click Start,
Programs, Sphinx 4.0, Sphinx 4.0 Access Control System to load the system software. The
main logon screen will now appear (Figure 5.2).
Logon with the default Administrator user or click the arrow to the right of the User name to
logon with a different user. The default user is Administrator and by default there is no
passwordNote that any additional users must first be setup as detailed in Chapter 6.
Once logged in, the main Sphinx 4 window will appear (Figure 5-3). This window has a Menu
Bar, Shortcut Menu, it shows the Authorized User, i.e. the company that the software is
licensed to and the Current User.
5.2 Menu Bar
The Menu Bar allows access to the entire program via a series of Sub-Menus. The Main Menu
consists of the following: (Figure 5-4)
5.3 Tool Bar
The Tool or Icon Bar contains the most common icons, as follows: (see figure 5-5).
Controller Configuration
Doors Configuration
Personnel List
Lift Access Level
Holiday Setup
Multi Site Setup
Events Monitor
9 Multi View
9 Cards Events Filter
9 Exit
Chapter 6 Manager Sub-Menu
Select Manager from the main Menu Bar.
6.1 User Accounts
The Keyking Sphinx 4 Security Management Software allows multiple users (software
operators) simultaneously and can give each user a different level of access. Only the System
Manager (Administrator) can add or delete the users and modify/add/delete users permissions.
It is important the installer will set up individual users, as users logging is achieved through the
individual users. The password length can be up to 20 digits and include any keyboard
characters. Note that a user cannot edit himself.
The main User Accounts screen now appears (Figure 6-1). Note that initially there is only a
single user called Administrator with an Administrator Permission Set.
Before creating a User we will need to create a Group the user belongs to or use one of the
default 5 groups : Administrators, Access Control Users, Accounts Managers, Guarders,
Guests. Every User needs to belong to a Group. The Group grants the privileges to the kind of
operations, functions, and configurations the User will be able to perform in the system. On
top of this when defining the User we will specify to which controllers/doors and
departments/sub departments the privileges inherited from the Group will apply.
6.1.1 Adding a Group
Adding a Group Select the Group list on the left part and click the Create a New Group
button (Figure 6-2). The screen of Figure 6-3 will be opened.
Selecting the Group list and clicking New
Enter details for the new Group. You may add existing Users to the Group (Figure 6-4).
Continue to Editing the new created Group in Section 6.1.2
6.1.2 Editing a Group
After creating the Group we need to give it the Privileges. Select the Group and click on the
Edit icon (Figure 6-5).
Selecting the Group and clicking Edit
Click on the Group Right tab. The screen in Figure 6-6 will be opened.
The Group can have 2 types of Rights (Privileges): User Accounts, Sphinx Access Control
User Accounts means the new Group members will be able to use the User Accounts
module for creating other Groups/Users and granting them privileges (the same module we
are in now).
Sphinx Access Control System means granting the Group the privileges to each one of the
Sphinx 4 software features (configuration, operation and monitoring).
Please note you will need to expand the Tree to tick each one of the check boxes. Its not
enough just to tick the root check box (Figure 6-7). Please select the Rights (Privileges) you
would like to grant.
6.1.3 Adding a User
Select the User list on the left part and click the Create a New User button (Figure 6-8)
Selecting the User list and clicking New
The screen in Figure 6-9 will appear. Enter a user name and their password then their
password again to confirm. The password length can be up to 20 digits and include any
keyboard characters.
6.1.4 Editing a User
Double click on the User or select it and click the Edit button. The screen of Figure 6-10
Will opened.
Fill in the information in the General tab, select the Group the User will be belonged to in the
Belong To tab, a User can belong to more than 1 Group.
Tick the Departments and Sub Departments the User will be able to control in the Department
Right Tab. Please note that Ticking the Departments check box is not ticking also its Sub
Departments check boxes.
We can grant a User the privileges to controller only certain Departments (Figure 6-11).
Similarly, in the Access Level tab tick the Controllers and Doors this User privileges will apply
for. Please note that ticking the Controller check box is not ticking the check boxes of
Controllers Doors. We can allow a User to control only part of the Controllers/Doors (Figure 612)
6.1.5 Deleting a Group or a User
Selecting the Group or the User and clicking on the Delete icon will remove the Group or the
User.
When Deleting a User (Figure 6-13) there are 2 options:
1. Logout User: remove the User from the User Accounts but keep it in the Database. This
means that we can still view this User records in the System Log (see Section 10.7).
2. Delete User: The second option is to remove the User completely including from the
6.1.6 Changing User Password
Select a User and then click on Operate -> Setting Password to change a User Password.
6.1.7 Exporting Groups List
Select a Group and Click Operate -> Export List to export the Groups list to a MS-Excel file or
TXT.
6.2 Change Password
From the Manager menu click on Change Password, this will allow the current user who is
operating Sphinx 4 to change his password. The screen in Figure 6-14 will appear. Input the old
password and the new password, then input the new password again for confirmation and click
6.3 Organization Structure
6.3.1 Departments
Select Manager on the main menu bar then choose Organization Structure from the submenu. Clicking on the File menu in the resulting screen (Figure 6-15) will allow additional
departments or sub departments to be set up, an existing department to be deleted or to be
Departments may also be further divided into Sub Departments if required.
Departments and Sub Departments, assist us to set a structure and group personnel together.
When clicking New Department then a sister Department will be created. When clicking New
Sub Department a Sub (child) Department will be created.
It can also be used in case our system should be used for a multi companys installation site.
In such case, each company will be a department, and each company department will be a Sub
Sphinx is guiding the user to begin the configuration from the general setup to the detailed one.
This way the setup is performed structurally and easily. Before adding new Personnel to the
system we can design first the company structure while grouping the Personnel to Departments.
Department Access Level we can set to a department or to any sub department the Access
Level. If we click on Department/Sub Department name and click on the Access Level icon
(golden lock icon) the screen in Figure 6-16 will be opened.
Access Level tab refers to the Door Access Level, meaning the time table for each door. The
time table will determine in which hours of the week days, a Personnel of this department with
a valid card can open the door.
Personnel PIN Enabled Which doors the Department Personnel can open with Personal PIN
Personal PIN is an 8 digit PIN number once keyed in can open the door (without the need to
flash a card).
Lift Access Level To which floors the Personnel of the Department can access with the lift
(elevator).
TA7001 LCD Display what will be the message displayed on the TA7001 terminal if a
Personnel from the Department will flash his card to the TA7001.
The 4 tabs are discussed in more details in Section 8.2.2.1 Adding Personnel.
In the bottom left corner of Figure 6-16 we can see:
Apply to Department Personnel The configuration performed in the 4 tabs will apply to all
existing Personnel in the Department and not only to future Personnel added to the Department.
Include Sub Department Personnel The configuration performed in the 4 tabs will apply to
all existing Personnel in the Sub Departments of the Department and not only to future
Personnel added to the Sub Departments. The configuration will also apply to the department
If All Departments are marked and Access Level is clicked as in Figure 6-16 the screen of
Figure 6-17 will be opened. It is discussed in details in section 8.2.3.
6.3.2 T&A Policy
We define the T&A policy for the Department/Sub Department on the right hand part.
Each Department/Sub Department can have its own policy (Figure 6-18).
Regular work time - including IN (or Work IN), OUT (or Work OUT), Day Off.
Based on IN Time and the time Personnel are coming to the office (the time
the card event was created) software will calculate Late In (if he/she comes late) or
Early In (if he/she comes to the office early).
Out Time is the time Personnel has left the office. Will be used to calculate
Early Out or Late Out similar to Early In and Late In Time.
Day Off. Sphinx 4 will use Day off to calculate Over Time or Absence.
Late In/Early Out Allowance - The number of minutes coming late or going out
early, is allowed. Sphinx will not report the Personnel came late to the office if he
arrives at 08:05 while the Work In time is 08:00 and Late In is 15 minutes. The
Personnel will be considered late only if he/she came after 08:15. Similarly for Early
Out Allowance.
First In/Last Out will be rounded - Check this option if you would like to round the
In time if the minutes between In time and Work In are less than Late In Allowance.
For example if Personnel arrives the office between 07:45 to 08:15, his In time of that
day will be reported as 08:00 if the Allowance is 15 minutes. The rounding will be
done similarly for Last Out.
Apply Over time for Over - Sphinx 4 will report a Personnel has worked over time
on a day if his/her Over Time of that day is bigger than X minutes, otherwise the Over
Time will not be reported. The method to calculate over time is configured in
Overtime section. If we set 30 minutes and the Personnel over time is only 20 minutes
on that day, the over time will not be counted.
Cut-off point/Lunch break This period will be deducted from the time the
Personnel has worked during the day.
Overtime Policy
We can define if over time will be considered as Late Out only meaning the extra
time the Personnel stayed in the office, or Late Out + Early In, meaning adding the
extra time of arriving the office before the Regular In time. The third option is the
total working hours minus the Regular Working hours.
Total Work Hours
Can be defined as either the Last Out First In Lunch Break. In This way we
ignore all In/Out during the working day. Alternatively it can be defined as the
intervals between the In/Out minus the Lunch Break. We will use this option if we
would like to deduct the time the Personnel stayed Out of the office during the
working day.
Last Out: the last time the Personnel flashes his card at any of the system
readers during a certain day. This time will be considered as the time the Personnel
leaves the office.
First IN: the first time the Personnel flashes his card at any of the system
arrives the office.
Work IN: the IN time which is defined in Regular Working Time.
Work OUT: the Out time which is defined in Regular Working Time.
6.4 Change Database
Please refect to section 3.3.
6.5 Dictionary
The Dictionary allows the user to customize fields and their content in the Personnel
Information -> Basic Information tab (Section 7.2.2.1).
Icons:
6.5.1 File
6.5.1.1 System Dictionary
Click File->Dictionary, you will see the System Dictionary Window.
Different users might want to display different information in Personnel Information Interface.
The different values can be configured in the System Dictionary.
The items in System Dictionary are fields from the Personnel Information. We cannot change
these fields, but we can change their optional values. On the right side, under Item Name we
can either edit and change the value or create a new value.
For Example: Position default values include Director, Manager, Software Engineer,
Hardware Engineer. User may click File->Add or the first Icon to create a new value like
Technical Engineer. When user adds it, it will be possible to select it from the drop down
menu of Position field in Personnel Information -> Basic Information tab (Section 7.2.2.1).
6.5.1.1.2 Customize Dictionary
Unlike the System Dictionary, Customized Dictionary allows the user to add completely new
fields and their values to Personnel Information -> Basic Information tab (Section 7.2.2.1).
Click File->Customized, the Customized Dictionary Window will open as below.
The entries CustomDict1..CustomDict5 allow adding up to 5 new fields each one with a pull
down menu.
The entries CustomField1..CustomField5 allow adding up to 5 new fields with free text to enter
(not menu).
For Example: A user might want to add Work Experience into Personnel Information. He can
modify the CustomDict1 to Work Experience, and tick Visible to make the new field visible.
Then go to File->Dictionary->Customized Dictionary to setup drop down menu values.
Click Customized Dictionary to
setup the value of Work
Experience drop down menu.
Setup the values for
Once setup is done, Work Experience field will appear in the Personnel Information, as
below:
Before (Default)
After adding Work Experience
6.5.2 View
6.5.2.1 Fields Setup--Adjusting the Width of the fields
Click View->View Fields->Fields Setup, and you will see the Fields Setup Windows.
You may chose any of the fields and change their order among the other fields or hide it. You
may also control the Width of the field. For example choosing Item Name, allows changing
its width for viewing. The default value is 30, and can increased or decreased.
6.6 System Manager
6.6.1 Repeated Check
Sphinx 4 is providing 2 fields named ID Number and Person Code in the Personnel Basic
Information (Section 8.2.2.1). ID Number is usually the Personnel ID Card number given by
the government, or any similar one like Passport Number. Person Code is a free field which
user can use for other purposes. In some cases when interfacing with a T&A software (3rd
party) the unique identifier given to the Personnel of the T&A software can be given to Sphinx
4 Personnel as Person Code. This makes the interaction between the 2 software easier. In
the System Manager we define if the fields must be unique, meaning no 2 Personnel with the
same Person Code or ID Number Figure 6-19.
6.6.2 Events View/Alert Range
User can define the range of Events and Alerts presented in Sphinx 4 monitors (Events
Monitor, Multi Site View, Controller Manager).
Events Monitor Range:
Display all system events: All controllers events information will be presented in Sphinx 4
including Servers controllers and the Clients controllers.
Display local host controller event: Only events from controllers which are connected to the PC
that is running Sphinx 4 will be presented.
Display local host controller that current operator has right events: Will present events only
from controllers which are connected to this PC and that the user (see User Accounts, e.g.
Administrator) has the privileges to monitor (the controllers).
Events Alerts Range:
Alert system all controller events: All controllers Alerts information will be presented in Sphinx 4
Alert local host controller: Only Alerts from controllers which are connected to the PC which is
running Sphinx 4 will be presented.
Alert these controllers that current operator has right: Will present Alerts only from controllers
which are connected to this PC and that the user (see User Accounts, e.g. Administrator) has
the privileges to monitor (the controllers).
Controller Manager:
The Controller Manager is a vertical window on the left hand side of the Sphinx 4 screen. It
shows the tree of the controllers
Display system all controller: Will display all controllers of Server and Clients.
Display local host controller: Will display only the controllers which are connected to this PC.
Display these controllers that current operator has right: Will display only the controllers which
are connected to this PC and the user (see User Accounts, e.g. Administrator) has the
privileges to monitor (the controllers).
6.7 Summer/Winter Time
Summer/Winter Time or Daylight Saving can be setup using the Summer/Winter sub-menu of
the Manager menu (Figure 6-20). Using the drop down menus of Time 1, set the month then
the day that Summer/Winter time begins and the number of minutes that the time will be
advanced. Note for Southern Hemisphere countries, daylight saving commences around March
when the clocks are put forward 1 hour then reverts to standard time in October when the
clocks are put back (Spring forward, Fall back). In the example in Figure 6-20, the clock has
been put forward by one hour on the 20th March then reverts back 1 hour on the 20th October.
Chapter 7 Setup Sub-Menu
7.1.1 Controller Configuration
Clicking on the Controller Configuration sub-menu item on the Setup -> Hardware menu will
open the Controller Configuration screen (Figure 7-1).
7.1.1.1 Searching for a Controller
Keyking Sphinx 4 software allows the user to avoid the need for adding and manually
configuring controllers. Thanks to Keyking controllers architecture, all it takes to perform the
initial configuration of the controllers is to search them. Once clicking on the Search button, the
window of Firgure 7-2 will be opened
Keyking controllers can be connected either through a COM port or through an IP address.
Searching controllers over a COM port In case the controller is connected directly through
the RS232 controllers output to the RS232 PC input (or USB port if a RS232-USB converter is
used). Another case is when a group of controllers are connected through RS485
communication. At the end of the RS485 line we will use the IC-232 converter to convert from
RS485 to RS232 and then plug it to the RS232 port of the PC. Please select the Com Port
radio button in this case. If you are not sure to which COM Port your controllers are connected,
please go to Windows Control Panel -> System -> Hardware -> Device Manager -> Ports
(COM & LPT) as shown in Figure 7-3
Click on Search, and the connected controllers will be listed (Figure 7-4).
Click Stop and then tick the ID column of the controllers you would like to work with. Figure 7-5
Click Save and then Close. The controllers will be listed in the Controller Configuration dialog
As seen in Figure 7-6
Searching Controllers over an IP address Keyking provide controllers with built in, fully
integrated TCP/IP module. Unlike other products in the market which are using external
converter and Virtual IP address, Keyking controllers will have a real TCP/IP communication
and real IP address. The setup of the IP address can be done automatically.
Tick the TCP/IP radio button as shown in Figure 7-7
If the IP list is empty we need to
find first the MAC address of
the controllers and configure the
IP of the controller.
On the controller PCB board, near the blinking communication LEDs,
there is a DIP Switch (S2) with DIP1, DIP2. DIP1 is Write Protect for
the IP address, please make sure DIP1 is ON before configuring the
IP address. DIP2 set a fixed IP (factory IP) of 10.1.1.10 regardless the
status of DIP1. Please make sure DIP2 is OFF.
All Mac addresses will be listed. Please
choose the one you would like to configure
and click Auto Configure or Manual
Configure.
IP address of PC Netwok Configuration is
only for Auto Configure, it will be assigned
to Host IP.
If IP configuration was done successfully, the following
message will appear. Repeat the step of Figure 7-8 for
each one of the controllers. If IP configuration failed,
please repeat the step of Figure 7-8 on the same controller
until you succeed.
Search Searching again for Mac addresses.
Manual Configure Configuring the IP address manually by setting each of the
Auto Configure Sphinx 4 will configure the IP address automatically.
Reset Restart the NT module.
Exit Exit the dialog box.
If the user chose to do Manual Configuration the dialog box shown on Figure 7-10
will be opened.
7-10 adapter (the TCP/IP
Mac Address: A unique identifier attached Figure
to the network
module).
Name: Controller name which can be a maximum of 30 alpha-numeric characters.
IP Address: The IP address the controller will have.
Mask: The Subnet Mask of the Network (Figure 7-11).
Gateway: The Default Gateway (Figure 7-11).
Port: TCP/IP port. It can be between 1024-65535. User can keep the default value of
Host IP: The IP address of the PC which is connected to the controllers through the
TCP/IP network. The Host PC will receive all controllers card events.
Server Port: Can be between 1024-65535. User can keep the default value of 8000.
After IP configuration click Exit and wait for a few seconds. The configured IP
addresses will be listed as in Figure 7-12
Please click Search and all the IP controllers will be listed as shown in Figure 7-13.
Upload & Save
Check the controllers you would like to add and click Save and then Close.
After clicking Close the dialog box of Figure 7-14 will be presented. The controllers
have been searched and recognized by Sphinx 4.
Sphinx 4 has a strong feature which allows uploading the existing configuration and
all memory content (card numbers, access level, doors configuration etc.) from
controllers to the Sphinx software. Please select the controller and then click Upload
& Save. The configuration will be uploaded. This function allows the memory contents of
a controller to be uploaded in the event of a PC database failure where no database backup
has been undertaken.
Tick the items of configuration which you would like to be uploaded and click OK (Figure 715).
A message asking the user to backup the existing Database will appear (Figure 7-16). Its is
highly recommended to backup the existing Database or the user might lose crucial information.
Please refer to Section 10.3 for Database backup.
Once clicking YES sphinx will run the uploading. At the end we will see the screen in
Figure 7-17.
7.1.1.2 Adding a Controller
Alternatively to Searching the controllers (automatically) the user can add a controller manually
Click on the Add button and the Add Controller screen will appear (Figure 7-18). Click on the
drop down menu to select the controller type then enter a name for the controller. The controller
name can be a maximum of 30 alpha-numeric characters. Please enter the COM Port or the IP
Address and Port which are in use. Note that the controller hardware DIP switches (1-8) must
be configured before controllers are added. An alternative method of adding a controller is to
click on the Search button and let the software find the controller automatically (Section
7.1.1.1).
7.1.1.3 Deleting a Controller
To delete a controller, highlight the controller to be deleted then click on the Delete button. Click
OK to the confirmatory question to confirm deletion (Figure 7-19).
7.1.1.4 Editing a Controller
Editing the selected controller parameters Figure 7-20
7.1.5 Refresh a Controller
To refresh the displayed status of all controllers click on the Refresh button.
7.1.6 Download a Configuration
To download the current Sphinx 4 database settings and configuration from PC to a specific
controller highlight the controller then click on the Download button.
7.1.7 Download Config to All (Local)
To download the current Sphinx 4 database from PC to all controllers which are connected to
the PC click on the Download Config to All (Local) button.
7.1.2 TCP/IP Setting
Please refer to section 7.1.1.1 Searching a Controller over IP address.
7.1.3 Search Controller
Please refer to section 7.1.1.1
7.1.4 Doors Configuration
Clicking on the Doors Configuration sub-menu item on the Setup -> Hardware menu will open
the screen (Figure 7-21). The Door Configuration screen consists of 4 tabs: Parameters, Door
Status Time Table, Door Access Time Table and Personnel Access Level.
7.1.4.1 Parameters
This is where any general function related to a specific door is set up (Figure 7-21). To
commence setting up a door, first highlight the door from the list of controllers and doors on the
left hand side. Once the specific door has been highlighted, the items for that door can be
configured. This includes:
Door Name:
will be preset)
Door Sensor:
Exit button:
Lock Open Time:
Lock Monitor Time:
sure the door
E.g. Front Door
An IN reader only or an IN/OUT reader. (On some models this field
Normally Open or Normally Closed
The relay unlocks time, normally 5 seconds.
The time before an alarm, normally 30 seconds. It is used to make
was not left opened for a long time by putting an obstacle between
the door and
the door frame which prevents the door from closing.
Read Card Mode:
Single valid card or multiple valid cards needed for opening the door.
Multi Card:
How many valid cards need to be flashed for opening the door?
Opened by 1st card: Select Enable to have the door remains open after the 1st card of the
day is flashed.
Time opened by 1st Card: If the previous entry is Enable, how many seconds will the door
PIN Required:
Select Enable to enable door PIN access
Max. 3 wrong PIN:
If enabled and an incorrect PIN is entered 3 times, the software will
delete the access level of the card
Threatening PIN:
A fixed duress PIN number for this door (4 digit PIN)
Super PIN:
If enabled, the door can be opened with a PIN only by entering
*12345678# where 12345678 is the Super PIN.
Copy the entire
of the source
door to the
target door
Sets the
of the selected
door to all
doors. For
Future use.
Copy and Paste only the tab
Sets the tab configuration
to all doors relevant tab.
For Future use.
Reader and Area Parameters are also setup from within the Parameters screen as follows:
Reader Type:
LED Polarity:
Reading Delay:
Keypad Delay:
Area APB:
Exit Area:
Entry Area:
Area Name:
Normally Auto Checking
Normally Cathode
The shortest time interval between reading 2 different cards
The shortest time interval between 2 digits being entered at a
Select Enable for Area Anti Passback
Exit Area for Anti Passback
Entry Area for Anti Passback
Click this button to give an area an alpha numeric name.
The door parameters can be copied from one door to another providing the doors are of the
same type (IN door to an IN door). Highlight the door that you want to copy, click on the Copy
button, and highlight the door that you want to paste the parameters to then click Paste. You
may repeat the Paste for other doors.
7.1.4.2 Door Status Time Table
This is where the Time Tables for a specific door are set up (Figure 7-22). There are 15
available time tables per door. Double click on a Time Table or click on the Edit Status button
to bring up the Status Time Set screen (Figure 7-22). On this screen, the actual status for the
door can be set up. Enter the Start Time then click on the arrow next to the Entry Status label to
select a status. Options are:
Normal:
Always Open:
Always Closed
APB:
Door opens normally with the presentation of a valid card
The system is effectively asleep and will not read a valid card
The door is always open (unlocked)
The door is always closed (locked) but can be unlocked with a super
Card and PIN required
Anti Passback
Tick the days of the week to apply the chosen status for. The H1-H7 boxes refer to the seven
types of holidays that can be set up (Section 7-2) and the T1-T2 boxes refer to the two types of
temporary dates that can be configured (Section 7-1).
In the example above from 9:00 to10:00 during the week days the door will be always open,
and after 10:00 back to normal.
7.1.4.3 Door Access Time Table
The Door Access Time Table (Figure 7-24) sets the Time Tables for Door Access and is
configured similarly to the Door Status Time Table (Section 7.1.4.2). At the Door Access Time
Table we also also specify the End Time.
Each door can have up to 15 different Time Tables while each Time Table can have up to 7
Time Zones. The Time Zone will set the days and time period for the door access (meaning
valid cards can open this door during that time for example). Different Time Zones can have
different days and hours (Figure 7-24, Figure 7-25)
7.1.4.4 Personnel Access Level
Access levels (Time Table) can be set up within this screen (Figure7-26) by right clicking the
value in the Time Table column. User may prefer to set up access levels using the Access
Levels sub menu at Setup -> Cards Menu where access levels, departments, sub departments,
and personnel can be copied and pasted.
7.1.5 TA7001
7.1.6 Controller Components
Clicking on the Control Components sub-menu item on the Setup -> Hardware menu will open
the Controller Components List screen (Figure 7-27). A Controller Component is any of the
controller components (Door, Lock, Door Sensor, Exit button, Aux Input, Aux Output, Reader).
These components can be renamed by highlighting the Component, right clicking, then
selecting Rename or alternatively clicking on the Rename button.
Depending upon the type of Component, other functions are available. For example
highlighting on a door, then right clicking will bring up a menu that allows the user to force open
the door manually. Right clicking on a Door sensor allows the door status to be changed.
(Figure 7-27)
Using the Controller Manager or the Multi Site View allows similar control but more graphical
and easier (Section 9.3).
7.2 Cards
7.2.1 Card List
The Card List, sometimes called a Card Register or a Card Store, contains all the cards that
have been entered into the database. A card must be entered into the Card List before it can be
allocated to a Personnel (Figure 7-28) or will be entered automatically while allocating it to a
Personnel. Cards can be entered individually or in a bulk as a group. Cards can also be deleted
using this screen.
7.2.1.1 Adding a Card
Up to 30,000 cards can be added to the Keyking TC3XY series controllers. The way a card
number is handled by the Keyking TC3XY controllers is different to most access control
systems. Instead of the traditional method of using a site or facility code followed by a card
number, the electronic card number is read as a single string. This allows multiple card formats
to be used on the same controller. This also means that cards entered into the Keyking Sphinx
4 software are unlikely to have the same card number as appears on the card. See the
Wiegand Format Setup Section 7.6 for more information on how card numbers are handled by
the system. To add a card click on the Add button on the card list screen (Figure 7-28). The
screen in Figure 7-29 will appear. There are now three options available for the user to add a
card to the Card List.
The 1st option is to type the card number directly into the box adjacent to the Start Card No
label. The card number can be easily found by presenting the card at a reader then reading the
number off the Events Monitor screen under the Monitor menu.
The 2nd option is to tick the Retrieve Card Number From Desktop Reader box and present the
card at a desktop reader that has been connected to the PC communication port. This port is
specified under the Setup -> Communication Configuration -> Desktop Reader tab (Section
7.8.4).
The 3rd option is to tick the Retrieve Card Number From System Reader box and present the
card at a valid access control reader. Note that any access control reader can be used; there is
no requirement to use a specific access reader.
If you would like to add only 1 cad Total Number should be 1. If you would like to add 5 cards
with a increasing sequenced number enter 5 at the Total Number. In Figure 7-30 we can see
how we add the following card numbers 4111724, 4111725, 4111726, 4111727, 4111728.
Once you click OK, the card number will be added to the list.
Once the last card number has been entered, click Cancel, check that the numbers have
been added, and then click Close.
7.2.1.2 Deleting a Card
To delete a card from the Card List, highlight the card, then click on the Delete key. Click Yes
to accept the confirmatory question (Figure 7-31).
You may also delete several groups of cards by clicking Delete More entering the
range of card groups.
7.2.1.3 Temporary Card List
The Keyking TC3XY series of access controllers can support up to 500 temporary cards. To
access the Temporary Card List click on the Temp. Card tab under Setup -> Cards -> Card List
menu. The Temporary Card List screen will appear (Figure 7-32).
Enable a card by clicking the Add button on the Temporary Card (Figure 7-32). A Temporary
Card screen (Figure 7-33) will appear.
Click on the Enable drop down menu (Figure 7-33), select Enable, allocate a card number
(Section 7.3.1), enter From time/date, an Expiration time/date then click OK. Note that this
process only adds a temporary card to the Temporary Card List; it still needs to be allocated to
a personnel (Section 7.2.2Once allocated, a Temporary Card record may be edited. Highlight
the record then click the Edit button (Figure 7-32).
Temporary Card List will be used for the Visitors List (Section 7
7.2.2 Personnel List
The Personnel List is where the main user information is entered. Select Personnel List on
the main menu bar or choose Personnel List from the Setup -> Card sub-menu (see Figure 734). All the individual Personnel information can be found in this screen. Personnel can be
added, modified or deleted. From this screen Personnel records can also be exported into
Excel, Text, Html or MS-Word file.
Add Personnel
7.2.2.1 Adding a Personnel
Press the Add button in Figure 7.34 and Figure 7.35 will appear. Enter the card users details.
Double click on the
picture area to take a
picture from a web or
digital camera. Click
If the Personnel is an Access Card user and requires an access card, as opposed to a Time &
Attendance user that may not have a card, go to the Card tab and tick the Use Access Card
option. The card number can be entered directly or click on the Cards List button to select an
available card from the Cards List (Figure 7-36,7-37).
Highlight a group of cards (or a single card) in the left hand panel then select a single card from
the resulting cards that are listed in the right hand panel. If no cards are listed in the right hand
panel, it means that all cards in the Card List have already been issued to other Personnel. As
shown in Figure 7-36 you may add a new card using a system readers or a Desktop reader
(connected through the serial port to the PC). A card can also be given a PIN number and an
expiry date (Figure 7.36). The Temporary Cards tab on the Select Card screen (Figure 7.7)
is used to chose an existing temporary card (Section 7.2.1.3).
PIN Sphinx 4 allows the user to have 2 ways of using PIN. The first is using valid card
flashing + PIN + ENT (the # button on the reader). If the door is configured to require a PIN
when a card is flashed (see section 7.1.4.1 PIN Required: Enable). After flashing the card, the
keypad reader (e.g. 5512KE) LED will flash, then the personnel will key in its PIN (e.g. 1234)
and ENT and the door lock will be opened.
Clicking the Personal PIN Enabled button will allow to use the Personal PIN. With a
Personal PIN the Personnel can open a door by just entering an 8 digit PIN number and
without the need to flash a card.
This can be used in case the personnel forgot his card. Click Personal PIN Enabled
The dialog box as in Figure 7-38 will be opened
Tick the doors you would like the Personal PIN to apply for and click OK.
Set the PIN ID and the PIN for the personnel. Click Apply. The door will be opened if ESC (*
button) + PIN ID + PIN + ENT (# button) will be entered in the keypad reader (ESC 0001
1234 ENT for the case above in 5512KE reader).
For Doors where Opened by First Card is Enabled
For Doors where Area APB is Enabled
The card will open any door, however If
PIN is required, Personnel must enter it
Setting the current area the Personnel starts from
Access Level Access Level of the Personnel will be set in the Access Level tab, giving the
Personnel the access to each one of the doors (Figure 7-40). The Access Level Time Tables of
each door are defined as
described in section7.1.4.3. Please note, Day Time Table of Door1 can be different from Day
Time Table of Door2.
LIFT Access Level Keyking is providing leading Lift (Elevators) controllers. LPU8000 with
built in TCP/IP communication and the LPU8001 which is the expansion board can handle up
to 128 floors buildings.
The controllers can work offline as well, while Sphinx 4 software is not connected.
Sphinx 4 is intelligently integrating the LPU8000/1. LPU8000/1 configuration, cards, personnel,
access levels, graphics is performed in a very similar way to the rest of Keyking
controllers .This creates efficiency in setup and use. Since a Lift has a door, we treat this door
like any door and configure its Access Level Time Tables
As shown in section 7.1.4.3. In Figure 7-41 we can see that We set the Day Time Table for Lift
Controller (007) (door). This means if the person will flash his card during this time table he will
be able to go to each one of the floors ticked in the Lift Access Level tab (Figure 7-42).
The Lift door will be opened for the Personnel and he will be able to push each on of the Floors
10..16
Buttons to go to these floors. Pushing the buttons of the other floors is voided.
TA7001 LCD Display Will present a customized text message, e.g. Good Morning to the
Personnel (Figure 7-43).
7.2.2.2 Editing a Personnel
Personnel can be edited (Figure 7-34). Highlight the user then click on the Edit button. The
same screens as Section 7.2.1 apply.
7.2.2.3 Deleting a Personnel
Personnel can be deleted (Figure 7-34). Highlight the user then click on the Delete button.
Click Yes when asked if you want to delete this user (Figure 7-44). The user will then
disappear from the Personnel List.
7.2.3 Access Level
This screen is used to allocate to individual Personnel Time Tables for doors and also copy a
Personnels access levels to another Personnel (Figure 7-46). To allocate to an individual
Personnel a time Table, highlight the person you wish to allocate a time Table for, select the
door and a valid time Table from the drop down menu. To copy a Personnels access levels
from one Personnel to another, first highlight the Personnel whose access levels you wish to
copy and click on the Copy button. The person who you are copying from will turn green, and
then highlight the Personnel that you wish to copy the access levels to and click on the Paste
button. To continue copying to other Personnel continue to highlight the other Personnel and
click Paste.
You can also copy a Personnel Access Level from Personnel to all members of that
Department or Sub Department. Click on the Personnel who has the correct access level for
the Department or Sub Department that you wish to copy, then click the Set Dept Level. A
screen will appear asking if you wish to copy the access level from this particular person to all
members of his department or group. (Figure 7-45)
In the example above the user is copying the access level for the Personnel Bill Clinton to all
Personnel that have the same department, i.e. Sales Department.
Will Copy the Access Level of
the Green Personnel to the
highlighted Personnel, or to
highlighted Department if
Paste is clicked in the
Department List tab.
Will set the Access
Level of the
Personnel to all
Will set the Access Level of the highlighted
Personnel to all Personnel in his Department.
If Include Sub Department/Personnel is
ticked, the Access Level will be copied to all
Sub Departments of the Department and their
Personnel as well.
Clicking the Department List tab on the upper left hand side of the screen in Figure 7-46 will
show the Department List Access Level. In a similar way to the Personnel List we can copy the
Access Level from one
Department to the other, or Set to All departments (Figure 7-47).
the Green Department to the
highlighted Department, or to
highlighted Personnel if Paste
is clicked in the Personnel List
tab.
Department to all
Departments and
Department to all its Personnel. If Include
Sub Department/Personnel is ticked, the
Access Level will be copied to all Sub
Departments of the Department and their
At the bottom left of the Personnel List/Department List Access Levels screens there is a button
called Search. Clicking this button will bring up the search screen (Figure 7-48). Clicking on
the drop down box under the Fields label will list the fields on which a search can be made.
Enter your data, tick any required boxes then click First to find the 1st entry conforming to the
data, then Next to find any subsequent matches.
7.2.4 Personal PIN Enable
Sphinx 4 and Keyking TC3XY controllers allows opening the doors using PIN only.
As explained previously in Section 7.2.2.1 each Personnel can have a Personal PIN.
In the Personal PIN Enable screen we set which doors a Personnel, Department or
Sub Department can open using the Personal PIN only. In Figure 7-49 we can see
again the flexibility and power Sphinx 4 provides us through the Copy/Set All/ Set
Department/Apply buttons.
These buttons functions as explained in Section 7.2.3.
7.2.5 Visitors List
Keyking Sphinx 4 Visitors module allows issuing visitors tags to temporary visitors.
The Visitors tags will be issued from the Temporary Cards List. Adding a Temporary
Card was discussed in the section of 7.2.1.3. Sphinx 4 can handle up to 500 visitors
(Temporary Cards) on the same time. Usually, the Visitors Cards pool will be
prepared in advance and the cards will be kept near by with the cards number printed
on the card. This way whenever a visitor arrives a card will physically taken from that
pool and in the Sphinx 4 all we need to do is to enter the visitor details as below
1. Temporary Cards
List. Highlight the
card to add.
2. Click Add to move the card
from the Temporary Cards List, to
the active visitors list.
3.Enter Visitors details. You may Load a JPG
picture or double click on the picture area to take a
picture from a web or digital camera. Click Save.
Deleting a Visitor will return the
card to the Temporary Cards List.
Visitors Report can be generated.
7.2.6 Lift Access Level
Sphinx 4 allow us to grant the access level to different floors when using the elevator. The
access level can be granted to each Personnel individually or to Departments/Sub
Departments. In section 7.2.2.1 we have set the Lift Access Level to individual Personnel. Here
can set the Lift Access Level while having the entire Personnel List (Figure 7-51) or the
Departments List (Figure 7-52).
Tick the Floors you would like the Personnel or Department to have access to .You may use
the powerful functions of Search/Copy/Paste/Set All/Set Department/Apply (include Sub
Department/Personnel) as described in Section 7.2.3. You will still need to set the Time Table
the Personnel can access the granted floors in the Access Level tab of Personnel Information
as explained in Section 7.2.2.1 (Figure 7-53).
7.2.7 TA7001 LCD Display
7.3 Events Alerts
Sphinx 4 provides powerful and flexible events handling and notifying. For each type
of event, the user can assign a name, validation (by card number range, date and time),
back ground color, to color the event in the Events Monitor, Sound File, Pop Up
window and Map (Figure 7-56).
Name A name the user can give to the event handling.
Event The Event as defined in Sphinx 4 system.
From Card No. The Alert handling will apply for card numbers equal or higher than
this.00000000 is the default and most commonly used.
To Card No. The Alert handling will apply for card numbers equal or lower than this.
4294967295 is the default and most commonly used.
From Date Starting date to apply the event handling.
To Date Ending date to apply the event handling.
From Time - Starting time to apply the event handling.
To Time - Ending time to apply the event handling.
Color Selecting a background color for the event to be shown in the Events
Monitor(Section 9.1).
Sound File Wave file to be played when event happens.
Popup Enabling and positioning an MSN Messenger style Popup window which
will summarize the event info.
Popup Icon the type of icon (if any) to be presented inside the Popup window. Type
of Icons are: Confirmation/Warning/Error/None.
Map Pop If checked the events corresponding map will pop up.
Buttons and commands:
New Alert Creating a new alert handler.
Deleting a Record Deleting an alert handler.
Edit Event Alert Editing the handler.
7.4 Map
Sphinx 4 provides a comprehensive graphical monitoring and control. Map allows
having a visual map of the different sites, building and floors. User can view all
controller components (locks, sensors, exit buttons, inputs, and outputs). All maps and
controller components are dynamic. Components will change their graphical icon if
their physical status has changed (i.e. lock was opened).
Maps can be easily designed, while placing controllers components on and even
changing icons or adding icons to components. As mentioned in section 7.3 Maps can
Popup. Sphinx will automatically switch from Map X to Map Y if an alerted event
took place on Maps Y controller component.
7.4.1 Multi Site Setup
Multi Site Setup is setting the sites structure. We define the sites and their names, the
buildings in each site, the floors in each building and their maps (Figure 7-57).
7.4.2 New Map
Creating a new map (Figure 7-58).
New Blank Canvas for creating a new map.
Save Saving the created map.
Save As Saving the created map under a different name and Pic ID (Picture ID).
Pic ID is the unique identifier for maps. User can re use the map name but not the
Pic ID of the map.
Rename Changing the map name.
Load Loading a JPG picture to be the map usually a floor or blue print drawing
Remove removing the map JPG file.
Add Adding controller components on the map. You can select multiple components
by holding
Shift Key and clicking on Down Arrow or by holding Ctrl key and selecting
multiple components using the mouse (Figure 7-60). After adding the components
they will show up on the left upper corner of the map (overlapping each other). You
may drag each one for the desired position and click Save to keep them in the new
Delete Select a component and click Delete to delete it from the map. Click
Properties Viewing and changing the component properties (Figure 7-61). Clicking
Load allows to change icons or add icons to the icons library (see Section 7.4.5).
Close Close the Map Designer window.
7.4.3 Design Map
Designing a new or existing Map. See Section 7.4.2.
7.4.4 Delete Map
Deleting a Map by selecting it from the list.
7.4.5 Icon Library
Sphinx 4 provides a default icons library which can be used for the different controller
components. The library offers a selection of different icons for the same component
different size (i.e. small lock icon, big lock icons etc.). This provides high flexibility
for the user in respect to his map picture or blue print proportion (Figure 7-62).
Add Adding an Icon by selecting a JPG picture, entering an Icon ID and Icon name.
Delete Deleting an Icon.
Rename Chaining Icons name.
Change Icon Changing the Icon picture (JPG file).
7.5 Flow Control
The Flow Control allows the user to define a logical conditioning of :
If (Condition) Then
AND and OR operands can be applied to create more complex conditions.
This control the flow of the control and software operation.
We have 3 types of the Flow Control: By Inputs, By Events, By Inputs (Software)
7.5.1 Flow Control By Inputs
By Inputs means the Flow Control is done according to the physical controller
components (Locks, Exit Buttons, Door Sensors, Aux Inputs/Outputs etc.).
We can create a condition of:
If (Source1) AND (Source2) AND (Source8) Then
Activate (Relay);
We do not have to use several Sources with AND (Figure 7-64).
Sphinx 4 Flow Control allows the user to use Keyking system not only for Access
Control application but also for any type of automated control like Building
Based on a Fire Alarm we can command all doors to be opened automatically.
Based on an external timer (sensor) we can turn off lights or air conditioning system
in the building.
In Figure 7-65we can see the following condition:
IF (Aux Input1 = Open) AND (Aux Input 2 = Open) Then
Open (Aux Output1);
For creating the above Flow Control By Inputs click Add. The window in Figure 766 will be opened.
Keep the activation of the Output relay even
after the source condition is no longer TRUE.
After Aux Input1 or Aux Input2 or both are
closed Aux Output1 will remain Open.
The Time Limit for the
Output to remain Open
after the condition is no
longer TRUE.
Once the condition is not
TRUE any more the Output
Action will stop. Aux
Output1 will be closed.
Delay Time from the time the condition is TRUE till the time
the Output Action will take place (opening Aux output1).
Priority of this Flow Control condition compared to others.
Figure7-66
Since we can create several Flow Control By Inputs conditions (Figure 7-64) we can practically
logical OR conditions between the different Inputs to apply on the same Output.
7.5.2 Flow Control By Events
Similar to By Inputs Flow Control, By Events allows to create conditions based on the
software events. Sphinx 4 is generating events in respect to each one of the doors. In this case
we will be able to activate different outputs based on the different events. The events are those
described in Sections 7.3 Events Alerts (e.g invalid card, invalid time/door, Door Unusual
Open etc.).
We can create a condition where an Invalid Card flashing event will activate one of the
outputs to turn on a siren, lights, or any other application (Figure 7-67).
The condition structure will be:
IF (Event1) OR (Event2) OR(Event11) Then
Activate (Relay) for T seconds;
Event1 to Event11 are always in respect to the same door. In Flow Control By Events there is
no AND since at a given moment only 1 event can take place in a given door. Sphinx 4 can
handle up to 11 different events conditions per door.
In Figure 7-68 we can see the condition
IF (Invalid Card) OR (Door Unusual Open) Then
Open (Aux Output1) for 10 seconds;
7.5.3 Flow Control By Inputs (Software)
This allows us to create a Global Flow Control. We can create a condition which is based on a
source in one controller and the action will take place in another controller. Sphinx 4 will have to
be online. If exiting the Sphinx 4 the Flow Control will be disabled (Figure 7-69).
Should be Enabled
New Creating a new condition.
In Figure 7-70 we can see the condition:
IF (Controller2.Aux input 1 = Open more than 5 seconds) Then
Open (Controller4.Aux output4) for 10 seconds;
After Aux Input1 of Controller2 will be
closed Aux Output4 of Controller4 will
remain Open.
If selected, once the
condition is not TRUE any
more the Output Action
will stop. Aux output1 will
be closed.
Delay Time from the time the condition is
TRUE till the time the Output Action will
take place (opening Aux output4).
Priority of this Flow Control condition
compared to others.
Delete Deleting the selected condition.
Edit Editing the selected condition.
7.6 Wiegand Format
The method by which Keyking controllers can be configured to read multiple formats
simultaneously is set up from the Wiegand Format screen (Figure 7-71). The system comes as
default with four of the most common formats pre defined. These are 26 bit, 34 bit, 36 bit and
37 bit. Any format between 24 and 72 bit can be configured from this screen. If the system is
required to read a card with a number of bits outside the four listed above, then these formats
need to be configured before a card will be able to be read by the system.
To edit a format, highlight the format and click on the Edit button. The Wiegand Format setup
screen will appear (Figure 7-72). The Use Wiegand XX Bits Format box must be ticked if you
wish the system to recognize this format.
Setting Rules:
z For Wiegand format setting, user should know which card is in use, and which format
should be enabled and disable the others.
z User better configure the correct Wiegand formats, otherwise user might get a wrong card
z Different readers have different Wiegand outputs, user should verify with the reader
supplier regarding the output.
z If user does not know the structure of the Wiegand format, user many enable the default
format, for receiving the card number. However, in some cases a wrong card number will be
received , since most of default settings have no Parity.
Parity 1
Data Bit
The example is a for 34 Bits format. Initially leave the two Parity boxes blank and proceed to
the Data Format panel at the bottom of the screen. At the Data Format panel, enter the valid
bits you want read as a 1 and any bits that you do not want to be read enter as a 0. If you
only know the number of bits on a card but do not know where the parity bits are located then
as a temporary measure enable all the card bits, i.e. for 34 bit, place a 1 under bits 0 to 33. At
this stage close the screen and flash a card conforming to the format that has been entered. If
the card reads and creates a card event in the Events Monitor then the system is recognizing
the card format. Note at this stage, this is not the card number, it is just the number generated
by all of the bits that have a 1 allocated to them. Return to the Wiegand Format screen to
continue. If nothing happens when a card is flashed and the system does not recognize the
card format at this stage then the card is not the same format that has been edited.
Now that the system is actually reading the card format. The next step is to set the Data Format
box so that the system ignores any Parity bits for the purpose of calculating the card number.
Most formats, but not all, have a Parity bit at the start of the card data and another at the end.
While these bits appear on the card and form part of the bit structure and number of bits, they
do not contribute to the card number. The Data Format box now needs to be edited and a 0
placed under any bits that are Parity bits. In the example, the 1st (bit 0) and the last (bit 33) are
both Parity bits so a 0 is placed under bits 0 and 33. Click OK then flash the card at a valid
reader. The number that appears now is the card number. In the example, the standard
MIFARE 34 bit card has been used. The standard MIFARE card has 32 cardholder bits plus 2 x
parity bits, one at each end, giving a total of 34 bits. Note that some readers, Indala for
example, add a one byte checksum (8 bits) onto the MIFARE card number and send the data
out as 40 bits.
The Next step is to enter the Parity data into the Parity 1 and Parity 2 screens. Although the
system will work without this information, parity bits protect the data being received by the
system and ensure that only valid data is received. In the 34 bit example, the parity bits are bit
0 for parity bit 1 and bit 33 for parity bit 2. Enter a 0 for Parity No 1 and enter a 33 for Parity
No 2. If there are more than 2 parity bits then ignore them.
Parity can be either None, Odd or Even and this must be known. Parity Bits check that the data
is not corrupted and will normally be calculated over a specific number of bits. In the 34 bit
example, Parity No 1 (Bit 0) is Odd Parity calculated over bits 1-16. Parity No 2 (Bit 33) is Even
Parity calculated over bits 17-32. The card manufacturer will normally supply the total number
of bits, the location of parity, whether parity is None, Odd or Even and the bits over which the
parity is calculated.
Parity bit is very important. If user sets both parity bits to None, user might get a wrong card
number. Please ask your reader supplier to provide you with the correct structure of the
Wiegand output.
Different readers have different parities. Most of HID readers are the same, the output of the
HID reader is depending on the card.
Note that there are many different methods for numbering the bits. The Keyking software and
controllers count from the right hand side at bit 0. Some systems start counting at bit 1. No one
system is more correct than another.
7.7 Special Date
7.7.1 Temporary Date Setup
Clicking on the Temporary Date sub-menu item will open the Temporary Date Setup screen
(Figure 7-73). Two sets of Temporary Dates can be set up. The default date is the current date.
Temporary dates will be cancelled after 7 days.
7.7.2 Holiday
Clicking on the Holiday Setup sub-menu item will open the Holiday Setup screen (Figure 7-74).
To select a holiday, double click on the date and the color will turn Red to indicate that this date
is now a holiday. To cancel a previously selected holiday, double click the red holiday and it will
return to the default color. There are seven holiday groups available from the tabs at the bottom
of the screen; each group can have 365 holidays.
7.8 Communication Configuration
In order for the software to communicate with the controller or converter, the communication
parameters need to be set up. This is done in the Communication Configuration screen (Figure
7-75).
7.8.1 Server
The Server name of IP is the PC which runs Sphinx 4 Server software. If you run only one PC
with Sphinx 4 (Standalone PC) it will be considered also as the Server. For PCs which are
running Sphinx 4 as Clients, the Server PC name or IP should be set in this field.
The Server Port is default and there is no need to change, unless other software running on the
same PC
Is using this port. In that case, please change the port number to avoid conflicts.
7.8.2 Communication
The Communication tab is shown in Figure 7-76.
Network Delay Time:
It is the maximum delay time allowed between the controller and the Host PC. In this
example if the delay will be more than 50 milliseconds, Sphinx 4 will consider the
controller Offline. In some networks the communication is not fast or stable enough.
When we will try to Search the controller, set its IP or download configuration to it,
Sphinx 4 will not be able to do so. In this case we should increase the value from 50
to 200. In case we are working over WAN the delay can be even up to 10,000
Milliseconds. After setting the Network Delay Time try searching the controller again.
Get transaction one by one:
If the check box is ticked, Sphinx 4 will receive the transactions (events) from each
controller one at a time. It is not recommended not to tick the check box, as
transactions from controller to Sphinx might be lost.
Write communication log: If ticked all the communication events will logged in
Communication.txt. log file. The file is in Sphinx 4 folder.
Broadcast public information:
If ticked the public information (All the information which is common to all
controllers e.g. Cards information, Holidays, Summer/Winter time etc.) will be sent to
all controllers at the same time. The public information will be sent only 1 time, if
there is communication/network failure, some information might be lost and not
reached to the controllers. The advantage is time saving in sending the information in
case of large number of controllers. If the check box is not ticked, Sphinx 4 will send
the public information to the controllers one by one. If communication failed, it will
send again automatically up to 10 sending. Its is recommended not to tick the check
Area will be changed by valid event (without sensor, PC should be on line):
If the user would like to use the Anti Pass Back (APB) function while there are no
door sensors. The APB function by default is changing Personnel area based on Valid
Card event + Door Sensor Opened. This means the door was pushed and opened
(most chances the Personnel entered the other area). If the user tick this option the
area will change based on Valid Card event only. This increase the chances to
cause the APB feature to malfunction. For APB Sphinx 4 must be online.
Host IP Address:
The IP address of the PC which is connected to the TCP/IP controllers. Clicking
will give the IP address.
Listening Port:
The PC port is used for the TCP/IP communication. The default is 8000.
After setting the communication parameters, click on OK to apply the new settings. (Figure 776)
User needs to adjust the value according the quality of the LAN in use.
z If controllers are connected by unstable LAN, Delay Time should be more than
50 Milliseconds, e.g. 200 Milliseconds.
z If controllers are connected through Wireless LAN, Delay Time should be more
than 50 Milliseconds, e.g. 200 Milliseconds.
z If controllers are connected over WAN, Delay Time should be more than 50
Milliseconds, e.g. 1,000 Milliseconds.
Get transactions one by one:
z Sphinx4 will upload transactions from the controllers one bye one.
z Sphinx 4 will upload all transactions of controller number 1, then it will collect
all transactions from controller number 2, then number 3 and so on.
z Otherwise, Sphinx 4 will upload 256 transactions from controller number 1, then
256 transactions from controller number 2, then 256 transactions from controller
number 3 and so on.
Write Communication Log:
Sphinx4 will record all communication with controllers into a Communication.log
file under Sphinx 4.0 folder.
If user encounters some communication problems, then user can view the log.
The log enables to analyze the status of communication with the controllers.
Sphinx 4 will broadcast the information below to all the controllers which are
connected to the Host PC. Otherwise, Sphinx 4 will download the information to each
controller one by one.
z Card List
z Holidays
z Temporary date
z Summer/Winter Time
z Wiegand Formats
z Saved Event
Area will be changed by valid card event:
For the Anti Pass Back function in Sphinx 4 (APB), the Host PC should be online.
Normally the APB function expects a Valid Card + Door Opened events for
changing the Personnel (card holder) area.
User should physically install a door sensor for every door to determine if the door is
opened or closed.
If the user did not install it and the user would like to use the APB feature, then this
check box should be ticked.
If Sphinx 4 receives a valid card event, then it will change the user area, even if it did
not receive a Door Open event.
7.8.3 Clock Adjustment
At the Clock Adjustment tab, clicking the Clock Adjustment button allows the data and time to
be set up (Figure 7-77). It will configure PC time to the controllers.
7.8.4 Desktop Reader & Card Number Format
In the Desktop Reader & Card Number Format tab there are 3 drop down menus for setting
Desktop reader and card number format parameters. Different manufacturers may use different
protocols for the RS-232 connection to the desktop reader. The desktop reader needs to be
configured in order to have the same card number when adding a card with a desktop RS-232
reader or Wiegand system reader. This configuration is done via these two drop down menus
Decimal Card Number
COM Port: The Serial Port the desktop reader is connected to. Do not use the same COM Port
used by the controllers.
Reader Type: The output type of the desktop reader, the options includes HEX, ASCII, WG232.
HEX: Hexadecimal for 5516E, 5516M, 5586/R readers.
ASCII: 5516E/M has this output format. Please refer to the manual of 5516E/M.
WG232: If user is connecting a WG232 converter into COM Port, please select this option.
WG232 converter can convert a Wiegand reader format to a Desktop Reader format (RS232).
Card Number Format: The display format of the card number in Sphinx4. This setting is both
for system readers and Desktop reader (not only Desktop reader).
Decimal: Sphinx4 will display the card number as Decimal format, like 008959551.
Wiegand: S4 will display the card number as Wiegand format, e.g. 136,46655(which is the
same card number like the Decimal format 0008959551).
This format is used for card numbers which are separated to Facility Code and
Offset.
Facility Code
HEX: S4 will display the card number in Hexadecimal format, e.g. 88863F(Which is the same
card number like the Decimal format 0008959551).
7.9 Alert Email Notification
Sphinx 4 allows to automatically sending an email in case of a certain event. Similar to Events
Alerts described in section 7.3, Sphinx will automatically send an email to notify a certain event
happened (Figure 7-79).
7.9.1 SMTP Setup:
Click File->SMTP Setup to setup you Outgoing Mail Server (SMTP) for sending emails. It
should be the same SMTP as used for MS Outlook.
If user does not know how to set it, please contact your ISP provider or your network
7.9.2 Sending a Test Email:
Click File->Sending a Test Email to send a test email to the email addresses already setup.
z An email with the title This is a test email should be received in the email boxes.
z Please make sure this Host PC can go online connecting the Internet.
z If a mistake in SMTP Setup was made, it will be impossible to send an email to these
email boxes.
7.9.3 New Alert Email Notification:
Click File->New Alert Email Notification to setup the events which should send an automatic
User can be notified the Event took place while staying remotely from the system.
Which event happen,
Sphinx4 will send a email
Who will get this email
7.10 Area Name
If we would like to use the Anti Passback feature, we can change the names of the different
areas.
Clicking Rename allow us to do so (Figure 7-80).
7.11 Saved Events
Clicking on the Saved Events sub-menu item on the Setup menu will open the Saved Events
screen (Figure 7-81). This screen allows the user to select or deselect any events that are not
required to be saved in the memory of controller. By default, all events are saved but there may
be occasions where certain events are not required to be saved.
7.12 Car Parking
We can control a parking lot by counting the number of cars entering and leaving while limiting
the maximum number. Once reached to the maximum number an Output will be activated
(Figure 7-82). This feature requires Sphinx 4 software will remain online.
The setup shows that cars will be entered the parking lot through the Main Entrance (door) of
Controller 4. Maximum number of allowed cars is 50 while currently there are 13.
The cars are leaving through Door1 of Controller1. If the car parking will be full Aux Ouput1 of
Controller1 will be opened. This can turn on a red traffic light and/or close the Main Entrance
gate.
Chapter 8 Monitor
The Events Monitor presents all the Events divided into 3 categories: Card Events, Controller
Operation Events, Area Changed Events.
The Area Changed events are created only if we activate the Anti Passback (Figure 8-1).
We can see all events information. Double clicking on an event will open the relevant
Personnel Information as described in Section 7.2.2. It allows the user to change the
information or even enroll a new card and personnel to Sphinx 4 (if the user has the privileges).
Right clicking when the mouse is on the events area will allow us to select which fields/events
to view or to open the Personnel Photo Viewer (Figure 8-2).
On the left hand side we can see the Controller Manager which is the tree of
controllers and their components. This provides us the status of each controller. In
case of communication failure we will be able to see a RED X like for controller 001.
We can control each one of the controller components by clicking the component
(clicking + first if needed) and then right clicking the component and commanding
it (Open/ Close etc.).
8.2 Personnel Photo Viewer
In addition to the MSN Messenger style Popup window, the Personnel Photo Viewer
provides us a larger view and fixed window. We can see the personnel who just
flashed a card, picture and details including where the card flashing took place (Figure
8-3).
Transparency scale
The scale and arrow on the left side allow to turn the window to fully transparent
gradually (Figure 8-4).
8.3 Multi Site View
Clicking the Multi Site View will open the multi site tree of maps and the map view
(Figure 8-5).
Similar to the Controller Manager the Multi Site tree allow us to select and then
right click each controller component for commanding it (opening locks, changing
door status etc.).
The Map View is multi window and we can have several maps opened at the same
time (Figure 8-6).
Multi Site tree
Opens another map in a new window
8.4 Open Map
Opens the list of maps (Figure 8-7), to allow viewing the map in a new window (also
showed in Figure 8-5,8-6).
We can view the status of uploading the configuration or statuses from software to
controller (Figure 8-8).
8.6 Clients
Shows the Sphinx 4 Clients which are currently connected to Sphinx 4 Server.
Chapter 9 Report
9.1 All Cards Events
Generate report with all the cards events (Figure 9-1).
In the View menu we can use a Filter to search for certain records, we can export the
report to an MS-Excel file, and we can show it in a preview mode so it will be
suitable for printing.
Records can be Filtered or Located.
Clicking on the Filter in View menu brings up the Filter screen (Figure 9-2). To locate a record
click on the field that you wish to search by, enter a starting date and an ending date then click
OK. Any records that exist conforming with your search criteria will be listed.
A record can be searched for a particular value. Click on Locate in View menu and the Locate
Screen appears (Figure 9-3). Clicking on the drop down box under the Fields label will list the
fields on which a search can be made. Enter your data, tick any required boxes then click First
to find the 1st entry conforming to the data then Next to find any subsequent matches.
9.2 Cards Events Filter
We can run different queries to get specific events records regarding different
personnel, departments events etc.(Figure 9-4). Similarly to 9.1 the View menu allows
us to export the result to an MS-Excel file or previewing it in a printable mode (Figure
9.3 All Hardware Events
This function is showing all the hardware events (Figure 9-6). Similar to Card Events, in View
menu we will find the Filter to search and receive certain records only, Locate Value for a
certain value, select the Fields to be presented and Preview in a printable mode (Figure 9-7).
9.4 Area Report
In some cases we would like to know how many Personnel are in each area. The Area Report
provides us with this kind of information. It has the same features in its View menu like the
report above (Sections 9.1 9.3). Please note that Anti Passback feature must be active and
used properly for the information in this report to be accurate (Figure 9-8).
9.5 Personnel Area Report
Personnel Area Report allows us to see the Personnel currently in each area. It has the same
features in its View menu like the reports above (Sections 9.1 9.3). Please note that Anti
Passback feature must be active and used properly for the information in this report to be
accurate (Figure 9-9). Both this report and the
Area Report (Section 9.4) can be used in emergency cases where security forces would like to
evacuate the building immediately. In this way they can know where is each personnel and
whether all the areas are empty.
9.6 Area Changed Report
The report tracks how our Personnel are moving inside the buildings/offices from one area to
the other. This can help us to trace a certain personnel, see where he was and when, in case
we need to investigate. One of the cases this report is used, is to know who caused damage to
equipment of the office etc., f we suspect that one of the Personnel did it. It has the same
features in its View menu like the reports described in Sections 9.4-9.5. Anti Passback must be
activated and properly used.
9.7 System Log
The System Log shows us which Sphinx 4 user was logon and when. It shows us what kind of
actions the user took. This way we can easily know who was the Guard or Operator of the
system during a certain time. In case we would like to investigate a critical event like intrusion
to the office or building, the System Log will allow seeing In whose shift it happened. . It has
the same features in its View menu like the report above (Sections 9.1 9.3) (Figure 9-10).
Chapter 10 Maintenance
10.1 Delete Events
Deleting events can be any of the 3 types: card events, controller operation events or
area changed events (Anti Passback) (Figure 10-1).
Figure 10-1
10.2 Auto Events Cleanup
Similar to Section 10.1 but will be performed on a daily basis on a certain hour. This
we can keep only records from a certain period back, while deleting the older records
(Figure 10-2).
10.3 Backup Database
The user should backup the Database after any programming or Personnel changes so that the
data can be restored if required. Select Backup Database from the Maintenance menu. Click
Yes to repair the database before backup (Figure 10-3). Disconnect any clients that may be
accessing the database, then click Yes to continue (Figure 10-4).
Once the database has been successfully repaired click OK to continue (Figure 10-5).
Select a location to save the Database (Zip format), then select Save (Figure 10-6).
If the Database is backed up successfully the Database backup successful message below
will appear (Figure 10-7). Click OK.
10.4 Auto Backup Database
Similar to 10.3 we perform a scheduled database backup (Figure 10-8).
10.5 Restore Database
If the Database needs to be restored select Restore Database from the Maintenance menu.
The restore needs full access to the database and if some other programs are using the
database, the Database Restore option may not work. Disconnect any clients that may be
using the database before restoring. Select the database that you wish to restore and click
open (Figure 10-9).
Before restoring a warning message will alert that the existed database will be overwrite and
lost (Figure 10-10).
Figure 10-10
Once the database has been restored the software will need to be restarted. Click OK to
restart (Figure 10-11).
10.6 Compact/Repair Database
The Compact/Repair Database screens are identical to the 1st section of the Backup Database,
Section 10-3. We will use this function for reducing Database size after some time. This is like
compressing the database to save space and make it more efficient. It is highly recommended
to perform Compact/Repair once in a month or few months.
10.7 Auto Compact/Repair Database
User can schedule an Automatic Compact/Repair to the Database. This will decrease
after it was used for some time. The frequency and time can be set. We highly recommend
periodical Compact/Repair to the Database. Frequency depends on the size of Database and
pace of growing.
Chapter 11 Tools
11.1 Export Events Automatically
Spihnx 4 provided a powerful module which can run separately and export all card events.
The exporting is needed mainly for 3rd party software like building management or T&A which
would need to have the access control events. The exporting is performed by creating Tasks.
Each task is creating a different exported file with info as user has defined. Once clicking on
Tools -> Export Events Automatically the screen in Figure 11-1 will be opened.
Name Exporting task name
Enable Tasks is saved and enabled, running or scheduled to be running.
Runnable Task was already executed in the past
Executed Dis Executing
Status Status of the task.
Last Export When was the last time the task was performing exporting.
Next Export When is the next time the task will perform exporting.
Start Export Service
Stop Export Service
11.1.1 New Task
When clicking the New Task button the screen in Figure 11-2 will be opened
Click Next. The screen in Figure 11-3 will be opened.
In case it's needed to export records
from previous days, please state the
starting date here in the "From" field.
Select the Departments/Sub Departments/ Time Period/ Doors/ Record Type/Events
that you would to export all relevant records, and click next. The screen in Figure 114 will be opened.
In case a fixed field length is
required, please state the char which
will be used for empty slots.
Optional symbols are: &,%,* and
space.
Select the Fields to be exported (or all fields). For each selected Field, the format can
be set according to user needs. Clicking Next will open the screen in Figure 11-5
Tick the Title check box if you would like the fields name to be the first line in the file
Before the events.
Enter the path (folder) the exported file will be placed. Select the file format (MSExcel, TXT, RTF, HTML etc.). Select the separator to separate between the different
fields which were selected in Figure 11-4. Enter the File name and click Next. The
screen in Figure 11-6 will be opened.
Execute Immediately an option which will export all the transactions according to
the parameters and time range defined in Figure 11-3.Future on going transactions
(later to the period defined in Figure 11-3) will not be exported No exporting Task
will be listed in the task manager, since its not an ongoing exporting task.
Save Task, Execute it later Will create a record for the task in the task manager,
which could be started by the user manually or automatically according the frequency
once the task executation time arrives. In this option we need also to define frequency
and the time range parameters in Figure 11-6.
Execute Immediately & Save Task a combined option when a user ticks the 2
check boxes, in which the task will be executed automatically and its record will
appear in the Exporting Task Manager. The user is required to set the frequency and
time range parameters in Figure 11-6. In case the user would like also to include past
days records he needs to define the starting date in Figure 11-3 accordingly.
Set the Frequency to be Daily/Weekly/Monthly. Set the Daily frequency to be one
time or periodically (as frequent as every minute). Keep Time will set if we limit the
period of exporting to certain dates or infinite. Click OK and the screen in Figure 11-7
11.1.2 Delete Task
Delete the selected task.
11.1.3 Edit Task
Allows the user to edit the task details, as in Section 11.1.1.
11.2 Import from Excel
Sphinx 4 is allowing the user to import data from Excel file. The data can be taken
from 3rd party software like T&A software, Human Resources software or any list of
The data which can be imported is Personnel ID, First Name, Last Name, Identity,
Gender, Card Number and Departments. Before you proceed with importing, its
highly recommended to backup the current Sphinx 4 Database. Select Tools -> Import
from Excel and the screen in Figure 11-8 will be opened.
Read the comments carefully and click Next to Figure 11-9
Read the comments carefully. Inside Sphinx 4 folder there is a folder named
Template, inside it there is a MS-Excel Template file Personnel.xlt. Please open it
and fill inside the information you would like to import to Sphinx 4 accordingly. Save
the file (as Excel 97-2003 Workbook). Once its ready select it as seen in Figure 11-10
Click Next and in the next screen click OK. The screen in Figure 11-11 will be opened.
Click OK and Cancel to exit the Import Wizard. Verify that Sphinx 4 has imported the
11.3 Language Editor
11.3.1 Opening the Language for editing.
Sphinx 4 is a providing the user a powerful tool to independently translate Sphinx to
its preferred language. The user can see the translation he is performing taking place
immediately in the software.
It is highly recommended the user will back up the file Language.mdb which is in
Sphinx 4 folder (in Program Files) in case user would like to restore the original
language translation.
After the backup click Tools -> Language Editor and the screen in Figure 11-12 will
be opened
Open *.mdb file
If you would like to load another language database (MS-Access DB), please click the
Load and select the *.mdb file you would like to work with. As default the Sphinx 4
Language.mdb will be opened. This is the languages database file Keyking is
providing with all existing languages translation. Double click the globe of the
language you would like to translate to. All translations are from English to the
destination language. In this example for simplicity reasons we will demonstrate how
to work with Spanish translation (English to Spanish). Double clicking on the Spanish
Globe icon will open the screen in Figure 11-13.
There are totally 11 tables holding the words of Sphinx 4 to be translated. Most of the
words and terms are in the FormStings and MessageString tables. FormStrings
holds most of the words which are presented in Sphinx 4 forms like Figure 11-11
(windows, menus, dialog boxes, etc.). In FormStrings there are all the Sphinx 4
software messages like in Figure 11-14
It is recommended to begin with FormStrings table since it is the massive and most
systematic.
Double click FormStrings and the screen in Figure 11-15 will be opened.
As can be seen on the left hand of Figure 11-15, FormStrings table is made of smaller
tables. Usually it will be easier to work with FormStrings list of terms and not each
one of the smaller tables.
11.3.2 Editing Functions
The language tool provides several Locate Value/Replace/Filter tools which were
explained in Section 9.1.
will open the screen in Figure 11-16 which allows us to Locate Values
in the tables.
will open the screen in Figure 11-17 which allows to systematically
Search and Replace values.
will open the screen in Figure 11-18 which allows Filtering a column to
a certain value (or values with common letters).
Filtering the English US to Controller ID will result in the screen of Figure 11-19
Using the Locate Field Value as in Figure 11-20 and clicking Replace All
Can change all the English terms Controller ID to the Spanish translation ID del
Controlador (Figure 11-21)
Sphinx 4 has many terms which are repeating themselves many times. In the example
above we can see how using the tools of Locate Value/Filter/Locate Field Value can
allow the user save much time and effort.
While performing the translation its easy to identify the repeating words and terms
and replace them automatically.
Once user has finished the translation, he can Output it (File->Output). E-mailing the
Output file (.udl) will allow Keyking to provide the next release of Sphinx 4 with the
new translation provided by the user. This way the translation will become default in
every Sphinx 4 installation.
11.3.3 File Menu
11.3.3.1 Open
Was described in Section 11.3.1
11.3.3.2 Import
Allows the user to import languages from a language DB file. Unlike the File->
Open which opens the entire language DB in the language editor, the File ->
Import allows the user to import only specific languages. Click File -> Import and
the following screen will be opened
Browse to the *.mdb file you would like to import languages from and click Next.
The following screen will be opened.
Tick the languages you would like to import from the browsed mdb file to your
existing .mdb file (default is language.mdb) you are working with. Click Next. If the
importation was performed successfully, a message will appear for each of the
imported languages.
Please note, Importing the languages added them to Language.mdb file which in
Sphinx 4 folder. However, to complete the implementation of the new languages
to Sphinx 4, please Output (Export) the imported languages to the database of
Sphinx 4 (Section 11.3.3.3).
11.3.3.3 Output (Export)
Once user finishes the translation of a language, user needs to perform Output
(Export). Some Sphinx 4 items like Area Name: will be translated only after
Output is performed.
The Output will modify the Sphinx 4 Database with changes performed over the
Language Database (Language.msb) through the Language Editor.
MS ACCESS Database:
Browse to the Database link you would like to output to (Figure 11-27).
Click Next and tick the languages you would like to Output (Figure 11-28)
Click Next and if Output was performed successfully a message will appear for each
language that
Was Output (Figure 11-29).
MS SQL Database:
If sphinx4 database is MS-SQL, then please use "MSDTC" in MS-SQL Server
For this feature, please use a complete MS SQL database and not MSDE only.
11.3.4 Edit
Add - User can add a new Language by clicking Edit -> Add Language. The screen in
Figure 11-30 will be opened.
In the example above we add Latin American Spanish language in addition to the
existing Spanish
(European) Sphinx 4 provides. This will allow users to customize their Spanish.
Initialization Column will put the English words as the initial translation in the
Spanish_Latina column (in the translation tables). This is highly recommended, so the
user can do automatic Search & Replace
by Searching the English word on this column and replace it with the Spanish
translation.
Once restarting Sphinx 4 the new language will be listed in the Language menu and
can be selected (Figure 11-31).
Delete Language Deleting the language.
Language Properties (Edit Language) Editing the language.
11.4 Import Data From Sphinx 3 Database
Sphinx 4 allows importing older versions of Sphinx 3 (3.0.1.7-3.0.2.2) into the
Database of Sphinx 4. This strong function allows the user to upgrade existing
installation/projects from Sphinx 3 software to the enhanced Sphinx 4. The following
information will be imported:
Controllers List (with default parameters), Cards List, Personnel List, Department List.
It is strongly recommended user will backup the Sphinx 4 Database before upgrade.
Clicking Tools -> Import Data From Sphinx 3 Database will open the window in
Figure 11-32. Read carefully the instructions and browse to the Sphinx 3 Database
you would like to import.
Click OK. If importation was successful the message in Figure 11-33 will appear
Click OK and Cancel in the screen of Figure 11-32. Sphinx 4 was closed during
the process of
Database importing. Run Sphinx 4 again and verify the data was imported.
11.5 Web/Digital Camera
Sphinx 4 allows taking pictures of Personnel or Visitors using the web camera or
Digital camera.
Clicking Tools-> Capture Tool will open the window in Figure 11-34. User can take
photos which will be stored in the Photo folder inside the folder of Sphinx 4.
User can also setup the camera, adjusting its parameters.
Before you can use this feature, please make sure the camera is connected to the PC
and camera driver is already installed and operating.
Click the Capture for capturing the photo seen.
Chapter 12 Window
12.1 Multi View
One of the most popular views is the multi view which shows the 3 windows of:
Controller Manager, Multi Site View (Maps), Events Monitor (Figure 12-1).
12.2 Cascade
Cascading all Sphinx 4 windows (Figure 12-2).
12.3 Tile Horizontally
Will tile all active windows horizontally (Figure 12-3).
12.4 Tile Vertically
Will tile all active windows vertically (Figure 12-4).
12.5 Minimize
Will minimize the opened windows.
12.6 Remember Screen
If this option is checked, the next time Sphinx 4 will be restarted it will show the last
screen before last exit. This is a quick way to always have the same screen the user is
used to and prefer.
Chapter 13 Help
13.1 Help
The manual of Sphinx4 will appear.
13.2 Home Page
13.3 On-line Update
13.4 Registration Information
Will present the information of who this Sphinx 4 copy is registered to and what are
the limits of its license (USB Dongle). The limit can be set to number of doors, clients
etc. (Figure 13-1)
Serial Number of
13.5 Re-Register
It is important to perform Re-Register for the end user, so the Legal User (Figure
13-1) will appear at the bottom of the main window (Figure 13-2). Accurate and
updated Legal User is needed for verifying you are holding a genuine and legal
copy of Sphinx 4. It is
Legal User
also needed for upgrading the Sphinx 4. Keyking and Sphinx 4 wisely upgrade the
software license if needed. In case the user would like to upgrade the software license
to control more doors, more clients PCs, have additional modules like CCTV,
Intrusion etc., there is no need to replace the USB Dongle (physical) key. For
upgrading the Sphinx 4 license user needs to provide Keyking some information.
Keyking needs the USB dongle serial number and the Legal User name as seen in
Help -> Registration Information (Figure 13-1). In the case above Serial Number is
00000005 and Legal User is Security Professionals Ltd.. Later, Keyking will
provide a Registration Code in the format
D6987808FE5F5A5A4E45952C096FBA
FC757FE8D758F6F85F415BEF64137E
Please Note: This one is not a real Registration Code, just an example. Please do not
use it for Re-register. Please contact your supplier to provide you with a correct
Registration Code.
Click Help -> Re-Register, enter the Customer Name exactly as provided to
Keyking for receiving the Registration Code and the Registration Code (Figure
13-3). Clicking OK will upgrade the Sphinx 4 license to the needed license while
keeping the existing USB Dongle .
13.6 About
About lists software details such as the Version number and the last build time plus KEYKING
contact details (Figure 13-4).
Chapter 14 Language
14.1 Language
The language can be selected at the time of installation and subsequently changed once the
software has been configured. To change the language from within the software, click the
Language menu button (Figure 14-1).
Chapter 15 Setting Client-Server Application
Setting up Client-Server using Sphinx 4 software is a very simple task once all PCs involved
are on the same network and can communicate. Most of the instructions below will focus on
setting up the network and insuring all PCs involved can communicate. In order to set Client
Server application, please follow these steps:
Step 1: Checking the PC network card is connected.
Please go to System Properties Device Manager
Please make sure you have a network card as shown below.
Please make sure the PC is connected to the network card by following the next
StartRun : type "CMD"
A DOS style Window will appear. Please type "ipconfig" in order to view the PCs IP
Please enter "Ping" and the PC IP Address as below. Reply from the system as
shown below
will indicate that the PC network card is operating properly.
Please browse to Control Panel Network Connections and make sure Local area
connection is enabled and connected.
DISCONNECTION, UNPLUGGED CABLE.
Step2: Setting fixed IP address to the PC.
Please right click the Local Area Connection and click "Properties"
In the next window, please double click "Internet Protocol (TCP/IP)"
Its recommended to set each PC a fixed IP address. Please set the IP Address as
Please ask the Netwrok administrator to provide you with fixed IP
address (you may consider using the one specified in the ipconfig commaned in Figure ?? ).
Please specify the Subnet Mask and the Default Gatewy (if a router is being used) which
should be the same as the one shown on the ipconfig command in Figure ?? .
In case a Hub/Switch is being used, no need to enter a Default Gateway.
Please enter the PC IP address and Subnet mask as explained above.
Step 3: Defining Workgroup and PC name.
In order to have communication between the PCs (Server and Clients) in the system, all PC
stations should have the same Workgroup.
Please browse to System Properties.
Please set all PC stations with the same Workgroup name.
Please make sure The PC has a "Computer name"
Please click OK to finish.
Please click "OK"
Click "OK".
By clicking "Yes" Computer will be restarted.
Step 3: Configuring the Application's Network. This should be done only if you have no
network among the
PCs. Its is recommended you will consult with your Network Administrator first.
Go to StartMy network places
Click "Set up a home or small office network".
Follow the wizard's steps.
Click "Next"
Please check the checkbox as shown and click "Next"
Please choose the correct option according to the physical structure of your local
network and click "Next".
In case your network physical structure is difference please choose "Other", click "Next"
choose the suited physical structure from the 3 presented below and click "Next".
Please review the Computer Description and Computer Name details as you set
before and click "Next".
Please type the work group name as defined previously and click "Next".
Please choose the Sharing option as shown in order to allow the SW sharing maps,
waves and person's images later on and click "Next".
Please review the configurations made and click "Next" for confirming.
Computer will create the new network as shown below.
Please choose the last option as shown and click "Next".
Network Setup completed. Please click "Finish".
Note: This process need to be taken for all PC stations in the Client Server Application.
Please click "Yes" for restarting the computer.
Step 4: Sharing the folders in the Server PC.
Please browse to C:\Program Files\Sphinx 4.0, right click the folder and choose
"Sharing and Security" as shown below.
Please set the Sharing configurations as below:
If sharing was made properly, the Sphinx 4.0 icon will appear as below.
Step 5: Adding the Sphinx 4 user accounts which will login the Clients PCs
Please Plug the USB dongle on the Server station and run Sphinx 4.0 SW.
Please go to ManagerUser accounts
Please refer to User Accounts section in the Sphinx 4 software user manual for creating
the needed users.
The Client Server application is running on MS-SQL/MSDE Database.
Connecting the Sphinx 4 Server PC to its MS-SQL /MSDE database is the same as
connecting Sphinx 4.0 in Standalone platform to MS-SQL/MSDE. Please refer to the MS-SQL
chapter in the Sphinx 4 software user manual.
Please go to Help Registration Information on the Server side, in which the dongle
is plugged.
Dongle will indicate the number of PC Clients which could be connected to the Server PC
according to that specific license.
Step 6: Connecting a Client to the Server.
Step 6.1:
Please make sure Sphinx 4.0 software is installed in all of the Clients PC stations. For
installing please refer to the Sphinx 4 software user manual installation chapter.
Please lunch Sphinx 4.0 on the Client PC in a demo mode. Since Sphinx 4.0 still see the
current database and not the Server database, please login with a local user account (e.g.
Administration user).
For connecting the Client to the Server database please do the following:
Please go to ManagerChange Database
Please choose MS-SQL database and click "Next".
Step 6.2: Select or enter the Server name (PC name) in which the MS-SQL/ MSDE database
is located.
Step 6.3: choose "Use a specific user name and password"
Username :sa
Password: sa
"Select the MS-SQL Database name on MS-SQL server"
Click "Test connection" for checking whether connecting to database was successful.
You will receive a message that database was connected successfully.
Sphinx 4 will restart
Login with the Client user created in Step 5 and connect to the Server's database.
If you have performed all above steps properly in Setup-> Communication Configuration
You should see the Server PC.
Note: For more information please refer to the MS-SQL/MSDE setup chapter on
the Sphinx 4 software user manual.
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