text:
Funding Available to Connect Indie Musicians with Nonprofit Venues
Featured News | March 6, 2017
WESTAF (Western States Arts Federation), in association with the Wyoming Arts Council, launched its new IMTour.org™ site late last week. An extension of the Independent Music on Tour (IMTour™) grant, the website pairs independent musicians with presenting nonprofit organizations in the western United States. With close ties to the Denver music community, WESTAF recognized the unique challenges of the traditional touring structure for independent musicians––in particular, financial viability. Hoping to change this paradigm, WESTAF developed IMTour™ to offer musicians career development tools and lucrative performance opportunities, all made available through crowd-sourced funding, grant dollars, and private donations.
"There has been a real gap in the worlds of independent musicians and nonprofit presenters," says Shawn King, Colorado Music Ambassador and member of the rock group Devotchka. "Working with nonprofit presenters can build new audiences and sustainable professional opportunities that artists can't find in club venues. IMTour is the tool that will bridge that gap."
IMTour.org currently boasts a subsidy fund of over $250,000. Presenters should apply now at IMTour.org for funds channeled through state, public, and private organizations and then use them to present an IMTour Roster Artist. Wyoming Presenters should also note that receiving this grant does not impact other Wyoming Arts Council grant funding opportunities. It is possible to apply for both.
Roster Artists can create a profile, share samples of their work, and post information about their touring interests. They can also search for, contact, and book shows with nonprofit presenters directly through the site, which is now live and accepting applications. Independent musicians can create a free profile and Electronic Press Kit (EPK) at IMTour.org.
WESTAF (Western States Arts Federation) is a regional arts nonprofit that strengthens the financial, organizational, and policy infrastructure of the arts in the West. WESTAF assists state arts agencies, arts organizations, and artists in their quest to serve diverse audiences, enrich the lives of local communities, and provide access to the arts and arts education for all. Through innovative programming, advocacy, research, technology, and grantmaking, WESTAF encourages the creative advancement and preservation of the arts.


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Tag: Pepe Escobar
Cutting Through the Fog Masking 'a New Page in the Art of War'
On March 12, 2022 March 12, 2022 By Fast Rope
by Pepe Escobar via Strategic Culture Foundation The non-government in Kiev is simply not allowed by the Empire to negotiate anything. By now what we may call a Triple Threat has been established as the catalyst anticipating the launch of Operation Z. Ukraine developing nuclear weapons. Zelensky himself hinted at it in the Munich Security […]
Steppe on Fire: Kazakhstan's Color Revolution
On January 10, 2022 January 9, 2022 By Fast Rope
by Pepe Escobar via Strategic Culture Foundation So is that much fear and loathing all about gas? Not really. Kazakhstan was rocked into chaos virtually overnight, in principle, because of the doubling of prices for liquefied gas, which reached the (Russian) equivalent of 20 rubles per liter (compare it to an average of 30 rubles […]

redpajama_set_name: RedPajamaCommonCrawl


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Deadline fast approaching for maritime photography competition
Golden skies and misty seas in Wales. Pic: Kingsley Summers.
Amateur and professional photographers across the UK have just two weeks to enter their ultimate sea views in a photography competition being run by national maritime charity, the Shipwrecked Mariners' Society.
The competition, which closes on Friday, August 4, encourages photographers to submit pictures which best encapsulate Britain's enduring connection with the sea, to celebrate Britain's proud maritime heritage and our reliance on seafarers.
The Shipwrecked Mariners' Society, now over 175 years old, is on the lookout for images covering all aspects of the UK's relationship with the sea including ships and wrecks, seascapes, industry and leisure for its fifth annual photography competition, this year kindly sponsored by Inmarsat.
The competition's prestigious judging panel includes experts from the Sunday Times, the I and Amateur Photographer Magazine, alongside the charity's chief executive, Commodore Malcolm Williams. The winner of the competition will be awarded with a voucher for photographic equipment.
Commodore Williams said: "The UK relies on merchant shipping for around 95 per cent of its imports and 75 per cent of exports and with 80 per cent of UK households consuming seafood each month seafarers also play a crucial role in putting food on our tables, facing tough and sometimes hazardous conditions in doing so. Every year the standard of entries to our sea view competition goes from strength to strength and so far this year is no exception. There is still time for photographers to enter our competition and show their support to those who spend their lives at sea."
The Shipwrecked Mariners' Society provides financial assistance to fishermen, mariners and their dependants who are suffering hardship, whether due to accident, ill health, unemployment or in retirement after a life spent working at sea. In the last year the Charity received 560 new applications for assistance and distributed £1.4 million in over 2,000 cases of need.
To enter the competition, for full terms and conditions and for more information about the work of the Society, visit www.shipwreckedmariners.org.uk or the Society's Facebook or Twitter pages www.facebook.com/shipwreckedmariners and @ShipwreckedSoc.


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Prosecutor allegedly linked to Puigdemont espionage denies involvement
Government says issue is evidence of "failure" of Spain's rule of law, while opposition head party doubts judiciary is taking any action 'outside normal'
09 April 2019 04:11 PM
The Spanish prosecutor allegedly linked to an espionage plot against former Catalan president Carles Puigdemont has denied his involvement in the events.
Talking to the 'ARA' newspaper and confirmed by ACN over the phone, Carlos Bautista Samaniego expressed surprise at how it is possible to believe that a prosecutor takes part in an "unofficial" espionage operation.
Belgian police sources told ACN that their investigation on two tracking devices found in Puigdemont vehicles "proves without doubt" that a hotel was involved in the case.
Samaniego was lodged in the hotel in late January 2018, say the same sources.
In fact, the prosecutor confirms he spent some nights in the hotel, but said that the reason was a European antiterrorist meeting called Jupitter (Judges Prosecutors Involved in Tackling Terrorism).
"The invite to give a talk on good practice [on antiterrorism] was made by the Belgian federal prosecutor," said Samaniego to 'ARA'. He added that all eight attendees of the Jupitter gathering stayed in the same hotel.
Puigdemont: issue "disturbing"
Meanwhile, the Catalan government spokesperson said that the issue is "one more evidence of the failure" of Spain's rule of law and welcomed the police investigation.
Yet the Belgian judiciary has, pending an appeal, rejected to investigate further the prosecutor.
Puigdemont himself also reacted saying that the information is "disturbing" and called on Belgium's courts not to drop the investigation.
Ciutadans criticizes government over Puigdemont's office
Catalonia's main unionist party, Ciutadans, doubts that Spain's judiciary is making any move "outside the normal judicial and investigative actions taken by any democracy."
A senior MP for Ciutadans also criticized that the government is not releasing information on the budget of former president Puigdemont's office.
Belgium Carles Puigdemont Carlos Bautista Samaniego Espionage Exiled Catalan President Spanish Judiciary Spying Tracking devices
The prosecutor in Spain's National Court Carlos Bautista Samaniego (by Twitter ICAIB)
Puigdemont: espionage case allegedly involving prosecutor 'disturbing'


Constellation Brands (NYSE: STZ) announced fiscal fourth-quarter results this week, extending its impressive streak of market-share gains and rising profitability. The alcoholic-beverage giant also issued an aggressive growth forecast for fiscal 2019 while promising to deliver much-higher cash returns to shareholders.
The wine and spirits business returned to growth while Constellation Brands' beer segment again posted market-thumping sales growth, even as selling prices rose for its premium imported brands.
Management celebrated the fact that major expansion projects are wrapping up. That progress should start delivering higher profits while freeing capital they can use to support the business or reward shareholders. Constellation Brands' "exceptional financial growth and record operating cash flow," CFO David Klein said, "provided flexibility to return more than $1.4 billion to shareholders through a combination of share repurchases and dividends."


text:
Vol. 48, Issue No. 10, 09 Mar, 2013
Updated on 1 March 2013
Nupur Chowdhury
Private Actors in Public Regulation
Clinical trials remain an underregulated area in India despite the potential for negative health effects. An overview of the nature and scale of clinical trials currently underway in the country discusses the specifi c aspects of the regulatory framework and identifi es gaps.
India has emerged as one of the foremost countries for holding clinical trials of New Chemical Entities (NCEs) or untested pharmaceutical products.1 Government reports have estimated the market value of outsourced clinical trials at $300 million in 2006 to $400 million in 2012.2 Clinical trials are divided into three phases (phase I, II and III) on the basis of the scale of the study. Phase I clinical trials involve the test of new drugs on humans, phase II are exploratory in nature and build on the data emerging from phase I and phase III are confirmatory trials that in turn are based on data from phase i or II.
Pre-2005, phase i clinical trials were not permitted for foreign drugs (with the exception of those with special relevance to the Indian population)3 and permission for phase II was conditional on the prior conduct of phase III clinical trials in other countries. After 2005 with the coming into effect of the amendment of Schedule Y of the Drugs and Cosmetics Rules,4 this requirement of time lag between phases was withdrawn and concurrent trials were permitted. This essentially allowed drug manufacturers to initiate and conduct trials simultaneously in India and other foreign countries and thereby accelerated the process of clinical trials.
Read more about Clinical Trials


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Nikon D3500 vs D3400: 5 key differences you need to know
By Matt Golowczynski 30 August 2018
An already popular camera has just gotten better
Given how much Nikon's new Z system stands to shake up the mirrorless market, it's perhaps unsurprising to see that it's launched its new entry-level DSLR, the Nikon 3500 without too much of a fuss.
Even so, the new camera updates the hugely popular D3400, and the changes Nikon has made for this latest iteration mean the line should continue to be just as much of a smash with first-time users as it historically has been.
Here, we dive into the spec sheet to get a better idea of exactly what Nikon has changed between the two models.
Best entry-level DSLR 2018: 10 budget DSLRs perfect for the beginner
Nikon D3500 vs Nikon D3400: sensor
While the D3500 mirrors the D3400 in offering an effective pixel count of 24.2MP from a DX-format (APS-C) sensor without an optical low-pass filter, Nikon's US press release states that this sensor is newly developed.
The spec sheet shows it to have 24.78MP in total, rather than the 24.72MP count of the D3400. Quite why Nikon has opted for a new sensor, and what that means, is unclear, but hopefully it'll lead to improvements in image quality.
Nikon D3500 vs Nikon D3400: battery life
One thing that sets the D3400 apart from its rivals is its battery life. While we normally find such models can persevere for around 600 or 700 frames on a single charge, the D3400 managed a staggering 1,200 frames (according to CIPA ratings).
As impressive as that was, Nikon has somehow managed to boost this to 1,550 frames per charge on the D3500, despite it using the same EN-EL14a battery. This represents a 30% increase, and will no doubt be appreciated by those shooting for a full day without easy access to a power point.
Nikon D3500 vs Nikon D3400: design
The D3500 brings some of the features that made the D5600 shine down to a cheaper price point. In the hands, the first difference you'll notice is that the grip is more substantial, which should not only help with handling overall, but also when using longer and/or heavier lenses.
The rear plate has been revamped too. The buttons that line the left-hand side of the D3400's LCD have now migrated to around the top and right-hand side of the display on the D3500, with the info button that resides on the D3400's top plate joining them.
Additionally, the live view button on the D3400's rear is now a lever around the mode dial on the D3500's top plate. The only other difference is that the flash button from the D3400's front plate has now crept around the back too.
Nikon D3500 vs Nikon D3400: size and weight
The D3500 shaves 30g off the weight of the D3400's body, weighing 365g rather than its predecessor's 395g without a battery or memory card in place. This is a minor difference, and probably not one that will be appreciated in use, but it's welcome all the same.
The D3500 has the same 124mm width as the model it updates, but it's 1mm shorter and 6mm thinner than the D3400, at 97mm and 69.5mm respectively. Again, those are hardly big figures, but even small incremental reductions in size will help the model to stay competitive against a slew of mirrorless rivals.
Nikon D3500 vs Nikon D3400: price
Cost is a key factor for this market, so it's welcome to see Nikon delivering the new model at a more attractive price point than before, at least in the US.
The D3400 was launched at $649 with its AF-P DX NIKKOR 18-55mm F3.5-5.6 VR optic, but the newer D3500 will land at just $499.95 with the same lens. Another kit option, which sees the camera bundled with both the aforementioned lens and AF-P DX NIKKOR 70-300mm f/4.5-6.3G ED lenses, will be made available at a suggested retail price of $849.95 in September.
Pricing is somewhat different in the UK, however, with the £499 kit retail price actually slightly higher than the £490 price of the D3400. Those not fussed about VR can save £20 and grab it for £479 for the non-VR version, while those in the Australia can get the VR kit for AU$1,099.
Check out all the big tech announcements from IFA 2018
See more Cameras news


text:
Pakistani Scientist Languishing In Indian Jail
Pakistan's Supreme Court has asked the Indian government to respond to a petition asking it to direct authorities to take steps for the early release of Pakistani scientist Khaleel Chishti, who has been languishing in an Indian jail for nearly 20 years. The petition, filed by leading lawyer Syed Iqbal Haider on behalf of Chishti's daughter Shoa Jawaid, All Pakistan Women's Association and Legal Aid Call Centre, asked the apex court to ask the government to make diplomatic efforts for the release and repatriation of the 78-year-old scientist on humanitarian grounds.
After hearing Haider on Monday, a three-judge bench headed by chief justice Iftikhar Chaudhry decided to admit the petition for hearing and issued notices that asked the secretaries of the interior and foreign ministries to submit their responses by June 15. The petition asked the Supreme Court to consider making a request to the Indian President and Prime Minister and the governor of Rajasthan state to order the release and repatriation of Chishti after remitting his sentence.
In this regard, the petition referred to the Indian apex court's request to the President of Pakistan that resulted in the release of Indian prisoner Gopal Das, who was repatriated earlier this year. Chishti did his PhD from Edinburg University in Scotland. He also holds a degree in biology from the London University.
He worked as a professor in universities in Karachi, Saudi Arabia, Nigeria and Iran.
-HT
Related Topics:Pakistani Scientist Languishing In Indian Jail
India, Germany Discuss Terrorism, Pakistan
Indian-American Pleads Guilty In Insider Trading: US


« What's Killing the Sales and Marketing Industry?
How do you increase sales as a salesperson?
If you're in sales, you better be charming. On this week's Think Tank Tuesday, learn the four steps you need to follow in order to be interpreted as personable, instead of creepy.
-Understand what being charming truly means!


text:
STUDYDADDY
StudyDaddy Business & Finance
Answered You can buy a ready-made answer or pick a professional tutor to order an original one.
Ezekiel delivers pesticides to farmers' cooperatives. When planning his daily routing pattern, Ezekiel prefers to start with the custom
Ezekiel delivers pesticides to farmers' cooperatives. When planning his daily routing pattern, Ezekiel prefers to start with the customers furthest away and work his way back to his company's office. Which routing pattern is followed by Ezekiel?
Straight-line
The T-account close is also called the Benjamin Franklin close.
Building a lasting business friendship based on mutual trust typically takes time.
An effective way to respond to some objections is to use someone else's experience as proof. This technique is called the:
jury of executive opinion method.
outside reference technique.
third-party answer technique.
boomerang method.
counterbalance method.
An insurance company should most likely:
form territories based on income distribution.
make geographical sales territories.
avoid making distinct sales territories.
make small, local sales territories.
have territories with only prospects.
"Your competitor's product is better" This is an example of source objection.
After the pharmaceutical salesperson asks for the order, the very next thing he should do is to:
describe the options from which the buyer may choose.
place his order pad on the counter and open it to a new page.
remain silent and wait for the prospect to respond.
offer the prospect an extra inducement to buy now.
confirm the size of his commission.
It is wise to use the account segmentation approach in a market with heterogeneous needs.
According to the text, wasting time during the sales call by involving in small talks is a deadly sin of business selling.
Segmenting the market into territories can be very effective in industries like insurance and retail.
Jack Gangi sells ad space for companies that wish to advertise on buses. As he is selling ad space to a local art gallery owner, he closes by saying, "Since you know so much more about color and design than I do, I can learn a lot working with you developing this ad." This is an example of a(n) _____ close.
summary-of-benefits
alternative-choice
minor-points
standing-room-only
The price/value formula helps a salesperson respond to a customer's price objection.
Service quality is not determined by customer expectations but on organizational metrics.
The minor-points close is similar to the balance-sheet close.
Every sale is a negotiation, and most sales negotiations focus on cost and quality.
When talking to the young man buying his first new car, the salesperson said, "I'm not sure if we have an FM Modulator to fit your car. Would you want it if we have it in stock?" The salesperson is using a(n) _____ close.
assumptive
Which of the following statements about undifferentiated selling is true?
The undifferentiated selling approach is only useful if customers are heterogeneous.
Many door-to-door salespeople use the undifferentiated approach.
The undifferentiated selling approach allows salespeople to devote time to customers in proportion to the customer's potential value.
The undifferentiated selling approach allows salespeople to streamline their pre-call preparation and thus is growing in popularity.
Undifferentiated selling cannot be used in conjunction with a stimulus-response presentation.
The cloverleaf pattern:
arranges accounts as a group of leaves with no center base.
has a salesperson drive around the perimeter of major cities.
is a pattern used for supporting the visuals in a sales presentation.
is a call procedure used for telephone and door-to-door sales.
has a salesperson drive out and back on one leaf in the same day.
The majority of sales force resources should be invested in key accounts.
After the sales presentation, the prospect responds by saying, "Your blood sugar monitoring devices are very nice, but we buy only from established brands." Identify the type of objection being projected by the prospect.
No-need
Which of the following is an example of a source objection that a salesperson for a small publishing company might hear from a bookstore owner?
"I only deal with large, well-established publishing companies."
"Your books are priced too high."
"I don't take risks with books by new authors."
"I am satisfied with the amount of stock I currently have."
"I'm too busy to talk to you now."
Which of the following is an example of a psychological objection that a prospect who is talking to a salesperson of health and beauty aids might use?
"Your company only makes deliveries weekly, and we need twice a week deliveries."
"My store is currently overstocked with cold remedies."
"Our store only sells a case of shampoo in a week."
"Your beauty aids are priced higher than your competitor's."
"I have a low opinion of salespeople from your firm."
The objections relating to loyalty to a present supplier is called reseller objection.
The _____ close requires the salesperson to ask the prospect a series of benefit questions.
continuous-yes
"Would you prefer the 16-inch or 12-inch hedge clippers?" Which type of close is being used?
Double-yes
Forestalling
T-account
mastersolution
177 orders completed
Tutor has posted answer for $20.00. See answer's preview
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Building a research infrastructure and synergies for highest scientific impact on ESS
Start date 1 September 2015
End date 31 August 2018
H2020-EU.1.4.1.1.
Overall budget € 19 941 964
EU contribution € 19 941 964
EUROPEAN SPALLATION SOURCE ERIC
Periodic Reporting for period 2 - BrightnESS (Building a research infrastructure and synergies for highest scientific impact on ESS)
BrightnESS supports the European Spallation Source (ESS) in Lund in key technical areas, In-Kind coordination and innovation & outreach activities. ESS is a European Research Infrastructure Consortium (ERIC) with 15 European nations as Members and Observers. A large part of the ESS technical scope including the scientific instruments is delivered through In-Kind Contributions (IKC). The main work carried out in BrightnESS revolves around the following topics:
• Minimising and mitigating technical and non-technical risks associated with the planning, design and delivery of IKC.
• Completing the transfer of ESS to an ERIC and creating capacity in the infrastructure's innovation activities.
• Designing and testing neutron detectors which avoid the problem of 3He shortage, with extended performance in terms of resolution, intensity and dimensions for six ESS instruments, and supporting the integration of neutron detectors into the ESS instrument suite. Assist in finding and testing engineering solutions for novel moderator designs.
• Developing software infrastructure which takes into account a variety of neutron detector types at ESS and different forms of raw output from these detectors. Software will also be developed to aggregate the different sources of data into one data stream and publish it so that other software packages for processing.
• BrightnESS supports ESS' efforts to gain the trust of future users from science and industry. It also supports the enlargement of the ESS Member base and strengthens the outreach to industry via the ILO network.
BrightnESS has achieved all of its deliverables and milestones for the First Reporting Period on time. In their meeting (7/10/2016) the General Assembly members endorsed progress thus far and no modifications to the technical programme were proposed. The main results of the work done in this reporting period are:
• WP2 (Strengthening IK Contribution and Coordination): Around 40% of the technical scope for ESS will be delivered as In-Kind (IK) contributions by participating countries. The management of IK is not part of the ESS Cost Book. This constitutes a risk to the successful delivery of IK by all partners. To minimize this, BrightnESS has mobilised resources to build capacity and knowledge at the ESS and within partners to consistently monitor the development and transfer of IK. BrightnESS has created six regional Hubs, delivered trainings to so-called Field Coordinators at the Hubs and has developed an online IK Management platform called XRM+ to deliver key information to the IK Management Coordination Office, ESS partners and ESS management for the governance of the ESS Project. XRM+ is important because since the end of 2016 the number of IKC commitments and deliveries has started to increase significantly.
• WP3 (Organisational Innovation): The first task was to progress the discussion on how to handle VAT in relation to IKC activities between institutes and with suppliers. At the start of the project it was not clear how IK partners should deal with VAT exemption for ESS. The European Commission ERIC Directive leaves it largely to national states to make arrangements according to national law. A VAT workshop with national representatives has led to a summary which outlines the views held by the different member countries and possible alternative solutions. WP3 also supported ESS by developing its Innovation Policy and the creation of its Technology Transfer Office. It also increased the ESS' capacity and understanding of Pre-Competitive Procurement (PCP) and Public Procurement of Innovation (PPI) as instruments to foster innovation.
• WP4 (Innovation of Key Neutronic Technologies: Detectors and Moderators): Detector readout is now treated as a modular system, meaning that a generic readout will support a variety of detector designs. The counting rate of the original Multi-Blade design has also been improved. The new design improves spatial resolution by about a factor three over current 3He -based reflectometer detectors. A data rate of 40 kHz/mm2 has already been achieved (target rate: 100 kHz/mm2). Another achievement was the development of the Low Dimension Moderator which is crucial to enhancing neutron source brightness. Demonstration results provide input for the design and fabrication of the ESS moderator and significantly reduce technical risk during ESS construction. Other work focused on a generic design and demonstration of the Multi-Grid detector. The refined detector is considered the key 3He replacement technology application as it represents 60-70% of the active detector area for the ESS instrument suite.
• WP5 (Real-Time Management of ESS Data): Once ESS is operational, large quantities of data will be processed for live reduction and visualisation, providing real-time feedback while the experiments are running. Decisions have been made to use Apache Kafka as the underlying technology for aggregation and streaming and Google FlatBuffers as the serialisation library. A design review was held on all software (prototypes) that are expected to run at ESS.
• WP6 (Collaboration, Communication and Dissemination): WP6 supports ESS in gaining future users trust from science, academia and industry by means of expanding the ESS community and network and by raising awareness for ESS among key stakeholders. A pan-European survey of neutron sources was carried out to identify scientific trends among European neutron users, collect consolidated information about technical capacity of the participating research facilities and gather data about the usage of instruments across scientific disciplines. To understand needs and expectations of future industrial users, focus groups were held in six regional hubs across Europe. The feedback received gives ESS a clear picture of technical, legal and financial constraints that companies have when deciding whether to use large research facilities for their R&D. Another task focused on enlargement of the ESS membership base. Meetings were held with scientific communities and/or governmental representatives from Belgium, Netherlands, Spain, Latvia, Canada and Japan to name a few. WP6 also supported ESS in strengthening its ILO Network and expanding the opportunity for innovation by mobilizing industry for ESS. Several communication tools and materials were developed to disseminate BrightnESS results and provide timely update on the project progress to internal and external audiences.
• The ESS is making headway in the day-to-day interpretation and implementation of the EC ERIC Directive. ESS is experiencing the complexity of the Directive in several areas and is now working with ESS Partner countries find workable solutions on a national level on legal and taxation issues. The knowledge gained will help EU countries to better understand the possibilities and limits of ERICs.
• The basic premise behind the ESS IKC approach is that Member Countries fund national scientific institutes and encourage companies to help construct the ESS facilities and perform R&D and engineering works. This has ensured that research capacity (i.e. jobs) and knowledge stays in the country and contributes to a further strengthening of the local science and innovation base.
• The significant technical results achieved in WP4 on detector development will help to ensure that in future the ESS will become the focal point for global materials research.
Last update: 26 February 2021


text:
public class PerfectNumbers
{
    public static NumberType Classify(int num)
    {
        int total = 0;
        for (int i = 1; i < num; i++)
        {
            if (num % i == 0) total += i;
        }
        return total == num ? NumberType.Perfect : total > num ? NumberType.Abundant : NumberType.Deficient;
    }
}

public enum NumberType
{
    Perfect,
    Abundant,
    Deficient
}

redpajama_set_name: RedPajamaGithub


text:
Department of Corrections: Managing offenders to reduce reoffending
Part 7: Improving staff capability to support the reduction of reoffending
Part 2: A strategic priority of reducing reoffending
Part 3: An offender-centric approach to managing offenders
Part 4: Education, training, and employment opportunities for offenders
Part 5: Reintegrating offenders into the community
Part 6: Managing the risks of reoffending
Part 8: Working with others to reduce reoffending
Part 9: Performance measures and targets for reducing reoffending
Part 10: A focus on continuous improvement
Appendix 1: The strategic framework for reducing reoffending
Appendix 2: Reducing Reoffending Action Plan
Appendix 3: Rates of reconviction and reimprisonment within 24 months
Part 7: Improving staff capability to support the reduction of reoffending Department of Corrections: Managing offenders to reduce reoffending. https://oag.parliament.nz/2013/reducing-reoffending/part7 https://oag.parliament.nz/@@site-logo/logo.png
Department of Corrections: Managing offenders to reduce reoffending.
In this Part, we discuss:
the Department's tools and frameworks for the ongoing training and development of staff working with offenders; and
the Department's modernisation programme to improve technology and facilities to support staff.
Summary of our findings
The Department carried out a change programme to improve community probation work practices. The programme included preparing the Integrated Practice Framework (IPF) and the Practice Leadership Framework (PLF). The frameworks support staff to meet their mandatory standards, provide ongoing training and development, and give staff the tools they need.
The change programme created a strong platform for the Department's new strategic direction. "Unifying our effort" included rolling out the good practices prepared by community probation to the rest of the Department. Staff working in prisons and community probation are starting to talk the same language and apply consistency in practice.
The Department has a modernisation programme that includes using technology such as GPS and audio-visual links to better manage and engage with offenders. Audio-visual links in courts and prisons will reduce the costs and risks associated with transporting offenders between prisons and courts. The modernisation programme includes building and modifying facilities that help to support offenders' rehabilitation.
Staff training and development
Integrated Practice Framework
After our 2009 performance audit of the Department, community probation carried out a change programme to improve its work practices to improve public safety, which included preparing the IPF. Figure 6 describes the IPF, which includes:
the mandatory standards specific to each sentence or order that probation officers must meet for each offender;
a supported decision framework that identifies where probation officers can or need to use their professional judgement to make decisions about managing the offender and to help inform them about the most appropriate action to take; and
a knowledge bank of articles and tools that probation officers can access (also known as the practice centre).
The Community Probation Integrated Practice Framework
Source: Department of Corrections.
The IPF was rolled out to community probation staff in a series of intensive training programmes over three years. The Department took a "reiterative approach" to the roll-out, constantly reviewing, asking for feedback on, and making improvements to the training and framework.
Practice Leadership Framework
To support the roll-out of the IPF, the Department prepared the PLF to build the capability of staff. Figure 7 describes the PLF. The PLF provides training, development, and support for staff to become professional practitioners. Professional practitioners are expected to be proficient in the IPF. This includes:
meeting all mandatory standards for all offenders;
making decisions that are well reasoned, using the supported decision framework and taking into consideration the offender's circumstances;
using the risk assessment tools to assess an offender's likelihood of reoffending and taking action to reduce this risk;
engaging effectively with the offender to increase compliance and reduce the likelihood of reoffending; and
engaging with offenders in a way that builds on and enhances cultural strengths.
The Community Probation Practice Leadership Framework
Practice support and leadership is provided through practice leaders and fortnightly reflective practice sessions. The sessions create an environment to support staff and provide advice on managing cases effectively. The sessions emphasise the importance of staff learning by reflecting on their work. The practice leaders provide technical guidance on how to use the practice tools, including the DRAOR.
We were told that the change programme has been successful. In November 2012, the Department received an international community corrections award for its change programme. Also, the Department met 93% of its mandatory standards in 2012/13.
In our view, the change programme has been successful because the Department embeds the IPF into the day-to-day work of probation staff and, in particular, encourages the use of practical on-the-job training led by experts. The PLF is directly relevant to probation officers' work. The reflective practice sessions that we observed show a supportive environment where staff are encouraged to openly discuss, question, and reach decisions.
Sharing good practices and combining efforts
In our view, the change programme created a strong platform for the reducing reoffending programme. At the heart of the Department's restructure and unifying its efforts was sharing good practice between staff in prisons and community probation. After the successful roll-out of the IPF and PLF, the Department is now introducing these good practices to prisons – for example, by creating the SDAC-21 based on the DRAOR.
The Department is implementing a training programme known as Right Track in prisons. Right Track is similar to the PLF and is based on active management, where staff act as change agents and use positive interaction and communication to motivate offenders to change. Prisons had used active management before, but inconsistently, and relied on individual staff using it themselves. Right Track sets up a framework for active management that provides support and professional development for staff.
The name Right Track was chosen to reflect the need to "do the right thing in the moment" and support the "right relationship". It uses an offender-centric approach to managing and interacting with offenders. All prison staff in direct contact with offenders receive Right Track training. Staff told us that Right Track was making a difference in how prison staff interact with offenders, and the programme has mostly had good support from staff.
Right Track meetings are similar to the reflective practice meetings. Meetings can include prison officers, psychologists, case managers, programme facilitators, and medical staff. "It's about how we interact as a team to better manage offenders."
Prison staff also receive training from psychologists to understand what goes on in the therapy classes. Each offender in a special treatment unit has an assigned prison officer, and training sessions ensure that prison staff and psychologists work together and share knowledge about the offender. This ensures that prison staff continue to support the values and philosophy of the therapeutic community beyond the treatment room.
Because of the PLF and Right Track, staff in prisons and community probation are starting to talk the same language and apply consistency in practice. In some instances, prison and probation staff receive joint training, such as motivation and interviewing training. The Department also provides opportunities for staff in prison and probation to shadow each other and job share. We spoke to one prison manager who thought that secondments between prison and probation staff were effective and recommended more opportunities.
The final part of the IPF is the practice centre (knowledge bank), which has a range of practice tools and strategies for probation officers to use for managing and holding offenders to account. The tools provide practical examples and activities for probation officers to work through with the offender. For example, one activity is designed to change the offender's attitude towards domestic violence. The activity involves presenting a situation that makes the offender angry and asking the offender to identify feelings that prevent them from making a change. The offender then discusses with the probation officer all the possible strategies they can use to cope. For example, "My wife nags me all the time… I'll go for a walk and think about what she is saying." We consider that the practice centre is a good resource and that preparing a similar resource for case managers would enhance their capability.
The Department has a modernisation programme to support staff to perform their job. Modernisation includes using technology to better manage and engage with offenders and building new facilities that help to support offenders' rehabilitation.
Global positioning system monitoring
The introduction of GPS allows for real-time monitoring of offenders in the community. Offenders wear a GPS bracelet around their ankle. This allows the Department to monitor where they go and at what time. This provides greater assurance that offenders are not reoffending.
The latest equipment is more robust than previous electronic monitoring. An alert is activated immediately if the offender tries to remove or tamper with the GPS bracelet. When an alert is set off, the GPS team immediately notifies the offender's probation officer, who calls the offender. The offender has to answer. The Department supplies the offender with a phone if they do not have one. The Department says that the GPS monitoring is working effectively and that offenders are adapting their behaviour.
The Department started using GPS monitoring for high-risk sex offenders being managed in the community. The Department sets "no-go zones" for offenders and is alerted when they enter these areas. The Department found that the monitoring worked well. They now use GPS for some offenders on home detention and release to work. This enables those offenders to access employment while being managed.
Audio visual links
The Department is increasingly using audio-visual links as an alternative to transferring offenders from prison to court. In a June 2013 press release, the Minister of Corrections stated that:
The risks associated with transporting prisoners outside the wire – to the public, Corrections and court staff – are completely removed, along with any risk of escape.
[Audio-visual links are] also more efficient, as it means Corrections and Police don't have to spend valuable time planning, carrying out, or funding escort duties from prison to court and back again. It also removes the risk of contraband being smuggled back into prisons.
In a joint initiative, the justice sector has budgeted $27.8 million to expand audio-visual links in courts and prisons to reduce the costs and risks associated with transporting offenders. Prisoner movements between prisons and courts are forecast to reduce from about 82,000 a year to about 25,000-40,000 a year.
Audio-visual links will provide some additional benefits to the Department. They will be a good tool to improve how prison and community probation staff work together to transition offenders into the community. When probation officers cannot come into prison (for example, because they are in another town), offenders could meet their probation officer through an audio-visual link before release. Prison and community probation staff could also use audio-visual links to discuss issues relevant to handover, such as joint assessments of any risks around release. Audio-visual links have the potential to save time, facilitate information-sharing, and reinforce the culture of "unifying our effort".
Audio-visual links can also be used for offenders to talk with their families, face to face, when families cannot come into the prison. Research shows that children of offenders in prison often have difficulties getting to see their parents, with more than half of the children living more than an hour's drive from the prison.
Improving facilities to support rehabilitation
As part of its modernisation, the Department is improving its facilities to support rehabilitation outcomes for offenders. We visited some of the Department's newer, open-style prisons to see the Department's vision for effective rehabilitation and reintegration. The aim of the open-style facilities is to provide and support a pro-social, pro-active environment that best enables offenders to make changes. Offenders are encouraged and supported to practise the skills that they learn in programmes. The layout of the facilities encourages interaction between staff and offenders to allow for, and to promote, active management. There is a body of evidence that this type of environment supports rehabilitation.4 The Department has an initiative to upgrade some of the ageing prisons that are inadequate for securing and humanely managing offenders.
Modernising facilities includes adapting them to provide family-friendly environments. Research has shown that children of offenders in prison are up to seven times more likely to end up in prison themselves. There is some debate about whether children should visit their parents in prison and whether this leads to children seeing the prison environment as normal. However, there is significant research that shows multiple benefits from maintaining family relationships.
Christchurch Men's Prison is working with the Pillars Charitable Trust to provide a positive experience for children when they visit their fathers in prison. They are piloting an activity space with toys and colouring books in a low-security visiting area. The activity space aims to facilitate father and child bonding and to contribute to better family outcomes. We were told that this is a big shift for the Department, which has previously feared that contraband will be smuggled in. Pillars staff told us that offenders are encouraged to interact with their children by reading stories to them and getting down on the ground and playing with them. Family visits have increased. Other prisons are also trying family-friendly ideas, such as having family days, building a children's playground, and providing fruit to children when they visit. We were told that, as well as providing healthy food, it helped create a different atmosphere.
The Department is also modernising community probation centres to encourage more successful interactions between staff, offenders, and local service providers in the community. We visited the newly built Kapiti community probation service centre. The centre is designed to maintain staff safety while also helping offenders to feel comfortable. The reception is open plan, with a front counter that is high and wide (making it hard to jump over), and there are no bars or wires between the receptionist and visitor. The centre has an open-plan design, with glass meeting rooms. The area is monitored by security cameras.
4: Pratt, J and Eriksson, A (2013), Contrasts in Punishment: An explanation of Anglophone excess and Nordic exceptionalism, Routledge, London.
Government department


Welcome to the JonERP.com "Webcasts and Special Events" section. where you can view replays of Jon's SAP webcasts and/or conference appearances. Note that Jon frequently appears on public SAP Mentor Monday webinars (see upcoming and archives). Track Jon's real-time events and takes on his JonERP Twitter feed.


Scientific Games Corporation has revealed its Cheltenham Festival figures, with its SG Digital OpenBet sportsbook processing a record number of account transactions.
The platform processed in excess of 38 million bets, an increase of almost ten percent on 2017, with the number of bets per minute placed through a single operator during the festival peaking at 15,800.
In addition, The Cheltenham Festival, a four day annual event in the United Kingdom's National Hunt calendar, featuring eleven grade one races, saw 10.9 million bets placed during the Gold Cup, its culmination, which represented an increase of 2.3 million.
Keith O'Loughlin, Senior Vice President of Sportsbook and Platforms at SG Digital, said: "OpenBet has a proven track record for providing a robust performance during the world's biggest sporting events, and I'm delighted that the latest figures show we have once again delivered scale and stability for our customers.
This follows a fresh double of lottery deals for the organisation, announcing the launch of the National Lottery of Kazakhstan a short time before being awarded a new five year contract for the provision of lottery services for the Southwestern state of Germany.


In a small bowl, combine the red onion with lime juice and a pinch of salt. Let sit a room temperature, stirring occasionally, until ready to serve.
In a large castiron skillet, char the tomatoes and white onion cut sides down, about 5 minutes. Transfer to a cutting board and finely chop. Char the garlic cloves and serrano, about 2 minutes. Transfer to the cutting board and finely chop. Using a mortar and pestle, crush the garlic with a pinch of salt until a course paste forms. Fold in the tomato, white onion, chile and the chopped cilantro. Season with salt.
Preheat a grill or castiron grill pan and oil the grate. Season the steak with salt and grill, turning once, until charred and medium rare within, about 8 minutes. Transfer to a cutting board. Grill the mushrooms and nopal, turning, until charred, about 4 minutes. Transfer to the cutting board and thinly slice the steak, mushrooms and nopal.
To serve, pile the steak or the mushrooms and nopal on tortillas and top with the salsa, drained pickled red onions, sliced avocado and cilantro sprigs.
Review Body: They look like Tacos No. 1! Definitely going to make them!
Review Body: My latin friend used to cook a lot of carne asada.


text:
Civic Data
A New City O/S
Civic Analytics Network
Solutions Search
What Works Cities
Data-Smart City Solutions
Stephen Goldsmith
What a Brown Delivery Truck Could Teach Government
By Stephen Goldsmith • January 22, 2016
GIS in Focus
Learning from Location
#DataSmart News: GIS
#DataSmart Resources: GIS
Chicago Launches OpenGrid to Democratize Open Data
GIS for Accountability
RAVEN911 Gives Emergency Responders a Bird's Eye View
Los Angeles's Testing Ground for Transportation Efficiency
Chicago's WindyGrid: Taking Situational Awareness to a New Level
This article originally appeared on Stephen Goldsmith's Better Faster Cheaper blog on Governing.com .
Advanced data analytics have created a heightened awareness of how marginal reductions in time or cost, seemingly insignificant at the granular level, can add up to big savings over time. Courier services know this well, and could teach the public sector some lessons on efficient fleet management.
A UPS truck driver, for instance, makes about 120 deliveries per shift. On average, the company's fleet of brown trucks makes a total of 16 million deliveries each day, which translates to an imponderable number of possible routes. To meet this challenge, a team of engineers and mathematicians in Operations Research at UPS worked for nearly a decade to build ORION -- the On-Road Integrated Optimization and Navigation program. ORION is a sophisticated algorithm that ensures that UPS vehicles take the most time- and energy-efficient routes while making multiple deliveries.
Jack Levis, the company's senior director of process management, oversees the program. He says that ORION saves each driver between seven and eight miles a day, adding up to an annual reduction of 100 million miles driven and 10 million fewer gallons of fuel used. That accounts for $300 million to $400 million in annual savings, and 100,000 metric tons less of CO2 emitted into the air each year.
What makes ORION unique is the way that it squares computational cost-cutting with qualitative measures of success, including route consistency and risk reduction. Truck drivers prefer consistent routes when they set out each day. Customers prefer consistent delivery times. "ORION is successful because we built the algorithms and tools into processes that planners, drivers and customers already use every day," Levis says. "Stability and usability are crucial. We hid the complexity from the user."
We are beginning to witness an enormous uptake in Internet of Things technology at the municipal level.
ORION is revolutionary not only because it makes routes as short as possible but also because a critical element of its logistical engine is human preferences. Government could use a dose of this functionality and customer service attitude in its logistics-heavy public services.
Waste management is a prime example. The gas mileage that garbage trucks get is in the single digits, and trash collectors make hundreds of stops each day. New York City, for instance, has more than 2,200 collection trucks and spends $2.3 billion a year collecting trash. The city spends even more to dispose of it: A nationwide network of trains, barges and trucks carries some 6 million tons of the city's garbage over 40 million miles every year. Imagine if this operation were suffused with the algorithmic power that has mapped the movement of the UPS fleet with such tremendous specificity.
Many cities already are using data to improve their garbage operations. Boston, Philadelphia and Raleigh, N.C., for instance, have high-efficiency, self-powered bins that compact trash and wirelessly alert the appropriate city agency when they are full. Enevo, a European waste collection startup now expanding into North American cities, is using sensors to measure fill levels and deliver optimized routes to sanitation drivers on a mobile tablet. Brian Pompeo, Enevo's vice president of North American sales, says that the fill data creates a previously unavailable baseline that enables an ongoing evolution of performance improvement in waste management.
These are exciting developments, but perhaps these emerging practices will soon be paired with more complex informatics, such as data on how busy a street is at a given time of day, how much a given neighborhood recycles, where the trash goes after it's collected -- the kind of auxiliary data that has helped make ORION so successful.
We are beginning to witness an enormous uptake in Internet of Things technology at the municipal level. Environmental and GIS data are helping cities tap into a well of information that can be used to make better decisions and automate more efficient practices. As these improvements grow and scale, government should ensure that these technologies not only cut costs but, more broadly, make progress in improving citizens' quality of life.
Craig Campbell, a research assistant at the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School, contributed research and writing for this column.
Project on Municipal Innovation
Stephen Goldsmith is the Daniel Paul Professor of the Practice of Government and the Director of the Innovations in Government Program at the Harvard Kennedy School. His latest book is A New City O/S.
Data-Smart
City Solutions
A Catalog of Civic Data Use Cases
Mobility In Focus
79 John F. Kennedy Street | Cambridge, MA 02138
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FIXITCHAT is a new multi-procotol instant messaging client for PCs and Mobile Phones. FIXITCHAT currently supports Google Talk, Yahoo! Messenger , MSN, Gadu-Gadu, ICQ, QQ, Live Journal, My Space, Same Time, Facebook, IRC and AIM.
# Chat to your friends anytime anyplace 24/7 without interruptions.
# Video Call your friends in the comfort of your own home.
# Voice Call your friends and family for free.
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text:
Home / Mental Health Act / Mental Health Act – Complaints
Mental Health Act – Complaints
Second Opinion Policy
The right to request a second opinion about a patient's treatment and care is part of the clinical governance in an authorised mental health service (AMHS) and ensures there is accountability and oversight for the clinical judgement of authorised doctors. The right to request a second opinion also aims to strengthen the confidence that patients and patients' support persons have in the quality of mental health services.
Reference: CPPolicy: Requesting a Second Opinion
If the person has concerns about the health care and treatment they are receiving, they also have a right to complain.
Concerns about Treatment and Care (including limited community treatment/leave)
The role of the Tribunal is to review the status of a person's involuntary authority or order. Save for limited circumstances regarding the approval of electroconvulsive therapy or non-ablative neurosurgical procedures, the Tribunal is not involved in decisions relating to a person's treatment and care.
Each AHMS will also be able to provide the person with assistance through an Independent Patients' Rights Advisor (IPRA). The role of an IPRA is to assist patients and support persons in understanding their rights under the Mental Health Act 2016. Contact the relevant AMHS and ask for their IPRA.
1.To AHMS
In the first instance, any concerns regarding the treatment and care received by a person from their treating Authorised Mental Health Service (AMHS), should be discussed directly with the treating team. If the person does not reach a satisfactory outcome, they can request a second opinion which must be obtained within 7 days of the request.
The second practitioner must be independent of the treating team.
The second practitioner must document their assessment and discuss with the treating team, the patient and/or interested person.
If the second opinion suggests different treatment or care, the second practitioner and treating team must endeavour to resolve concerns. The clinical director may assist.
If no resolution possible, the concerns can be escalated to the Chief Psychiatrist.
CPPolicy Management of Complaints
To Office of Chief Psychiatrist (OCP)
If concerns regarding treatment and care cannot be resolved directly with the AMHS, it may be appropriate to raise the concern with:
Queensland Health, via the Office of the Chief Psychiatrist
Email: MHA2016@health.qld.gov.au
Post: PO Box 2368, Fortitude Valley BC, Qld 4006
Or the hospital and health service (HHS) directly:
Metro South
West Moreton
South West Qld
North West Qld
Torres and Cape
Cairns and Hinterland
To OHO and the Queensland Human Rights Commission (QHRC)
If the person is still unsatisfied with the response, they can complain about a health service provider to the Office of the Health Ombudsman (OHO) and the Queensland Human Rights Commission (QHRC).
The Office of the Health Ombudsman (Queensland Health's service complaints agency)
Website: Office of the Health Ombudsman
Complaint page: oho.qld.gov.au/health-consumers/why-you-should-complain/
Email: info@oho.qld.gov.au or complaints@oho.qld.gov.au
Post: PO Box 13281 George Street, Brisbane, Qld 4003
Everyone has the right to make a complaint about a service provided by a health service provider. To make a complaint, contact the Office of the Health Ombudsman. They are an independent authority and the one place Queenslanders should go if they have a health service complaint.
How to make a health service complaint to OHO
A person can make a complaint to the Office of the Health Ombudsman by:
filling in the online complaint form
downloading the complaint formand posting or emailing it to OHO
calling us on 133 OHO (133 646)
emailing at complaints@oho.qld.gov.au
making an appointmentto speak at the OHO office.
Before making a complaint, try talking with the health service provider—this is often the quickest and easiest way to address concerns or fix a problem. Here are some tips on talking with the provider. If not satisfied with their response, or feel uncomfortable talking with the provider directly, contact OHO.
If you decide to make a complaint, you will need to provide us with as much information as possible, including:
information about the health service provider being complained about
the details of the issue, including when it happened
any supporting documentation
information on the steps already taken to resolve the complaint
what outcome is being sought by lodging the complaint.
In addition, OHO may ask for more information during their analysis of the complaint to help OHO make a decision. If this occurs, it is important to respond within the nominated timeframe. If OHI do not receive the requested information, the Health Ombudsman may decide to take no further action on the complaint.
While the process of making a formal complaint may seem daunting, OHO will work with the person to make the process as simple as possible, staying in touch every step of the way.
Speaking with OHO
When making a complaint, OHO will listen to the concerns and explain how they can help and what the person needs to do. OHO staff understand that when a person is not satisfied with a health service and wishes to make a complaint, that the person may be feeling upset or frustrated. However, it is important for the person speak respectfully to our staff and listen to what they have to say. If we are subjected to rude or abusive behaviour, we may end an interview or phone call, or we may choose to deal with the person by correspondence only.
Remember, OHO is not a health consumer advocacy agency. OHO act impartially in dealing with complaints. This means that we do not represent either the complainant or the practitioner/health service provider. While we will always take the person's views into account, we make independent decisions about how the complaint is handled.
Reference: www.oho.qld.gov.au
4. Queensland Human Rights Commission
The Queensland Human Rights Commission (QHRC) has the power to receive and conciliate human rights complaints.
If the person is not happy with the response from the agency they complained to, they may complain to the QHRC.
On 1 July 2019 the Anti-Discrimination Commission Queensland was renamed the Queensland Human Rights Commission. Contact QHRC on 1300 130 670 or email: enquiries@qhrc.qld.gov.au
Qld Mental Health Commission –
Contact List for Complaints
Human Rights Act Qld
The Act requires government to consider human rights in all decision-making and action, and only limit human rights in certain circumstances and after careful consideration.
The Human Rights Act 2019 forms part of the administrative law obligations and oversight mechanisms that hold government decision makers to account.
The main objects of the Act are to:
protect and promote human rights
help build a culture in the Queensland public sector that respects and promotes human rights
help promote a dialogue about the nature, meaning and scope of human rights.
Protected Human Rights
The Act protects 23 fundamental human rights drawn from international human rights law:
Recognition and equality before the law
Protection from torture and cruel, inhuman or degrading treatment
Freedom from forced work
Freedom of thought, conscience, religion and belief
Peaceful assembly and freedom of association
Taking part in public life
Privacy and reputation
Protection of families and children
Cultural rights—generally
Cultural rights—Aboriginal peoples and Torres Strait Islander peoples
Right to liberty and security of person
Humane treatment when deprived of liberty
Fair hearing
Rights in criminal proceedings
Children in the criminal process
Right not to be tried or punished more than once
Retrospective criminal laws
Right to health services.
The human rights protected under the Act are not absolute. This means that the rights must be balanced against the rights of others and public policy issues of significance.
These rights are recognised in international covenants on human rights including the International Covenant on Civil and Political Rights, the Universal Declaration on Human Rights, and the International Covenant on Economic, Social and Cultural Rights.
Obligations Under the Human Rights Act
Government departments and public service employees will have a responsibility to respect, protect and promote the human rights of individuals. They must act in a way that is compatible with human rights obligations when delivering services and interacting with the community.
Government actions and decisions can impact human rights of individuals, sometimes in a positive way and sometimes in a negative way. There will be a complaints process if you have been affected by a government action or decision.
Follow this link to make an online complaint:
Queensland Human Rights Commission – Lodge a Complaint
Does the Person Need Legal Advice?
The person may need legal advice if:
they've been referred for an involuntary assessment
they've been placed under a treatment authority
they're preparing to appear at the Mental Health Review Tribunal
they've been charged with a criminal offence and are going to the Mental Health Court or they want to be referred to the Mental Health Court.
How to get legal advice
Legal Aid does not give advice about general mental health matters. Contact a mental health or counselling service near you for help and advice.
Legal Aid may give legal advice if the person's been charged with an offence while diagnosed with a mental illness.
Legal Aid may be able to provide representation:
if the person is appearing in the Mental Health Court
if the person is appearing in the Mental Health Review Tribunal for matters including:
electroconvulsive therapy (ECT) applications
all hearings involving minors
hearings of a person's fitness for trial
when the Attorney-General is represented.
Legal Aid also may be able to give advice on appeals from matters in the Mental Health Review Tribunal to the Mental Health Court.
The following organisations may also give the person legal advice
Mental Health Legal Service (Queensland Advocacy Incorporated) provides legal advice and casework services for people who have matters before the Mental Health Review Tribunal, including treatment authorities, orders, reviews of forensic orders, fitness for trial and more.
LawRight Mental Health Law Practice gives legal information and advice about treatment authorities, the Mental Health Review Tribunal and other associated civil law issues arising as a result of a person's mental health problem (eg housing or credit or debt law issues). The service also gives help and advocacy services to clients a treatment authority and ECT hearings in the Mental Health Review Tribunal.
Community legal centres give legal advice on a range of topics. Contact them to find out if they can help with your matter.
Queensland Law Society can refer you to a specialist private lawyer for advice or representation.
Reference and to find out more visit Legal Aid website
Mental Health Act – Process Flowcharts
Qld Mental Health Commission Contact List for Complaints
Mental Health Act - Rights
Independent Patient Rights Advisors (IPRAs)


text:
Embodied Dreamwork
What is Embodied Dreamwork?
Story – The Language of Dreams
Experience – The Dialect of Dreams
Archetypes – The Guides/Provocateurs of Dreams
Your Dreams
Individual Work
Relationship Work
Retreats/Workshops
Events/Retreats
What to Expect at a Retreat
2018-19 Winter/Spring Retreats
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Code of Ethics – From the IASD
I am a member of the International Association for the Study of Dreams and I subscribe to the IASD Statement of Ethics and Confidentiality.
Ethics and Confidentiality
IASD has, over the years, developed several different ethics policies for different aspects of dreamwork. The first one, the IASD Dreamwork Ethics Statement, was developed in 1997 and is used as the gold standard for dreamwork worldwide. This statement is focused strictly on dreamwork.
IASD Dreamwork Ethics Statement
IASD celebrates the many benefits of dreamwork, yet recognizes that there are potential risks. IASD supports an approach to dreamwork and dream sharing that respects the dreamer's dignity and integrity, and which recognizes the dreamer as the decision-maker regarding the significance of the dream. Systems of dreamwork that assign authority or knowledge of the dream's meanings to someone other than the dreamer can be misleading, incorrect, and harmful. Ethical dreamwork helps the dreamer work with his/her own dream images, feelings, and associations, and guides the dreamer to more fully experience, appreciate, and understand the dream. Every dream may have multiple meanings, and different techniques may be reasonably employed to touch these multiple layers of significance.
A dreamer's decision to share or discontinue sharing a dream should always be respected and honored. The dreamer should be forewarned that unexpected issues or emotions may arise in the course of the dreamwork. Information and mutual agreement about the degree of privacy and confidentiality are essential ingredients in creating a safe atmosphere for dream sharing.
Dreamwork outside a clinical setting is not a substitute for psychotherapy, or other professional treatment, and should not be used as such.
IASD recognizes and respects that there are many valid and time-honored dreamwork traditions. We invite and welcome the participation of dreamers from all cultures. There are social, cultural, and transpersonal aspects to dream experience. In this statement we do not mean to imply that the only valid approach to dreamwork focuses on the dreamer's personal life.
Our purpose is to honor and respect the person of the dreamer as well as the dream itself, regardless of how the relationship between the two may be understood.
Prepared by the IASD Ethics Committee
Carol Warner, Chair
Association for the Study of Dreams
Spring, 1997
The next statement, the Statement of Ethical Concerns, was developed very early in IASD's history. It is intended to provide general guidelines and standards of behavior and principles for presenters and participants at IASD conferences and other meetings. It is a much more general statement than the Dreamwork Ethics Statement.
Statement of Ethical Concerns
In articulating a statement of ethical concerns regarding the study of dreams, the members of the Association for the Study of Dreams acknowledge not only the value and importance of the personal and professional study and use of dreams but also the responsibility inherent in such study and use. The Association also recognizes that, since the study and application of dreams is undertaken in such diverse contexts, it is neither possible nor appropriate to set forth specific standards for the proper enactment of this responsibility. Nevertheless, the Association does wish to establish and make clear its expectations regarding its own membership.
To begin it should be understood that while membership in The International Association for the Study of Dreams clearly indicates an interest in this study, this membership should not be taken to imply competence in any given field of the study or application of dreams. Nor should membership in the Association, which is open to anyone, be taken to imply any endorsement whatsoever of the activities of those persons maintaining such membership.
Nevertheless, it is expected that all members of The International Association for the Study of Dreams will do their utmost to respect the rights and dignity of other persons in whatever formal or informal involvement they may have with dreams. It is expected that members will make every effort to insure the welfare both of those persons who may seek their services as well as of those persons whose assistance or participation members themselves may seek in their own dream related activities. Furthermore, IASD members who are researchers and practitioners are expected to be familiar with and conduct all of their professional activities in accordance with the established standards of their respective professions.
In addition to these general ethical requirements of its members, the Association hereby makes clear its intention to establish and uphold three basic principles with regard to its own functions and to the conduct of those who are involved in carrying out these functions. Such functions include but are not limited to the Annual International Dream Conference, local programming, IASD sponsored professional presentations and media coverage associated with any of the above activities.
Principle 1: The Upholding of Honesty, Accuracy and Openness
All invited speakers and presenters for IASD functions or programs as well as all officers, board members and other persons serving IASD in any official or unofficial capacity are expected to make every reasonable effort to insure the presentation of accurate, complete information and the free exchange of ideas and alternate points of view. More concretely, this general principle may be understood to include but not be limited to the presentation of one's own credentials, competencies, training and education as well as one's own activities whether these be scientific, academic, social or clinical in nature. This principle may also be taken to include but not be limited to the presentation of accurate, unbiased information and resources regarding dreams and dreaming whenever a member offers or participates in any IASD functions.
Principle 2: The Avoidance of Conflict of Interest
All invited speakers, presenters and workshop leaders for IASD functions as well as all officers, board members and other persons serving IASD in any official or unofficial capacity are expected to make every reasonable effort to avoid situations which may present a conflict of interest or which may compromise their ability to make objective and responsible decisions. These persons shall not unduly exploit their responsibilities with and for the Association for the Study of Dreams nor their involvement in any IASD related program or function to further their own personal, political or business interests. Such undue exploitation of their association and responsibilities with IASD may be understood to include but not be limited to the active solicitation of clients for private practice; the use of position, trust or dependency to engage in sexual harassment or activity; and the concerted pursuit or acceptance of immoderate material or financial gain.
Principle 3: The Insurance of Informed Consent, Privacy and Confidentiality
All invited speakers, presenters and workshop leaders are expected, in all IASD activities, to obtain free and informed consent for any participation required by or offered to others. It is understood that such consent involves an adequate disclosure of purposes, requirements, benefits and risks of the activity in question and that such consent not be obtained under conditions which may be perceived as threatening or coercive. Furthermore, it is expected that all invited speakers, presenters and workshop leaders will, in all IASD activities, respect the privacy of others and take every reasonable step to insure that personal information gained while engaging in these activities be kept confidential.
Eric Craig, Chair Ethics Committee, 1993
The next statement, the Abbreviated Ethical Statement, is a condensed form of the Statement of Ethical Concerns. It was created to summarize the rather lengthy original statement.
Abbreviated Ethical Statement
The International Association for the Study of Dreams acknowledges the value and importance of the study of dreams and recognizes the responsibility inherent in such study and its consequent applications. The Association encourages its members to exemplify the highest standards of ethical behavior in whatever involvement they may have with dreams. Members are thus encouraged to do their utmost to respect the rights and dignity of other persons; to be honest, accurate and open-minded in the presentation of information and ideas; to insure privacy and confidentiality in dealing with clients, research subjects or members of the general public; and to prevent and avoid any situation where a conflict of interest may compromise the capacity for making prudent and objective decisions and responses.
In keeping with these broad principles, the Association considers it unethical, at its own conferences and programs, for members to use direct solicitation or persuasion for economic or self aggrandizement. Presenters are expected to be honest and accurate in the communication of their own credentials and competencies.
The last statement, the Ethical Criteria for Dreamwork Training, was approved by the IASD Board in 2001. It provides principles and elements necessary for professional dreamwork training.
Ethical Criteria for Dreamwork Training
We, the Board of The International Association for the Study of Dreams (IASD), therefore adopt and recommend the following fundamental principles and elements as necessary for any adequate training program for professional work with dreams.
We define dreamwork in the following way: any effort to discover, speculate about, and explore levels of meaning and significance beyond the surface of literal appearance of any dream experience recalled from sleep. This would include anyone serving in the role of psychotherapist, counselor, educator, or group facilitator in the interpretation or exploration of dreams for the purposes of providing psychotherapy, personal growth, or spiritual guidance for others.
The ETHICAL CRITERIA FOR DREAMWORK TRAINING published herein are suggested basic criteria for those engaged in, or aspiring to undergo approved training in, working with dreams, and IASD assumes no responsibility in connection therewith..
These criteria are designed to apply to practitioners whose practice is exclusively or mainly focused on work with dreams. To the extent that other practitioners include work with dreams as part of their practice, these guidelines should also apply to them.
Formal human service work utilizing dreamwork, as defined above, should conform to all existing regional and national laws regulating the practice of health, mental health, pastoral counseling or spiritual direction. The publication of these criteria is not to be considered as an endorsement by IASD of a particular training paradigm, nor are they to be considered as qualifications or grounds for certification for serving the role of psychotherapist, counselor, educator, or group facilitator in interpretation of dreams for the purposes of providing psychotherapy, growth, or spiritual guidance for others.
(1) Any program training people to work with dreams should have a clearly stated ethical component. We recommend the "Statement of Ethics for Dreamwork" adopted by the IASD as a foundation for ethical components of dreamwork training.
(2) In accordance with this basic Statement of Ethics, any program training people to work with dreams should emphasize that all dreams may have multiple meanings and layers of significance. Programs which offer to train people to work professionally with dreams (i.e., responsibly, for pay) are free to emphasize one particular technique or theory over others, but in order to achieve minimum standards for adequate professional training, these programs must expose their students and trainees to a representative variety of different techniques and theoretical models that include an overview of current approaches in the field, and an historical and cross-cultural perspective of human studies and therapeutic approaches to dreams.
(3) Any program training people to work with dreams should include a significant component of an adequately supervised practicum, face-to-face work with dreams, both one-to-one with individuals, and facilitating group experiences. As electronic media become more and more a feature of our lives, IASD wishes to encourage dreamwork training programs to extend this supervised practicum component to include telephonic, computer-linked, and other "media" as well, always making sure that these training experiences are carefully supervised by thoroughly skilled practitioners.
(4) At the outset, any program training people to work with dreams should have clearly stated written goals, as well as clearly stated written policies regarding the evaluation of student/trainee progress and performance.
Professional training programs should provide written evaluations of students' and trainees' progress and performance in a timely fashion.
Evaluations of student/trainee work and progress should be applied equally to all students regardless of background. Written descriptions of educational goals and requirements, ethics, and evaluations policies should be made available to students prior to registration for the training program.
(5) Any program training people to work with dreams should focus serious attention on the universal propensity of people to naively attribute their own less-than-conscious values, feelings, ideas, and judgments to others.
Sometimes called "projection", or "transference" and "counter-transference", this universal tendency must be addressed directly and made more conscious in the process of professional work with dreams.
(6) Any program training people to work with dreams should require its students to have done substantial work on their own dreams with qualified practitioners, and to commit themselves to ongoing personal dreamwork with qualified practitioners and supervisors.
(7) A program should assure that the practitioner has at least some basic knowledge of related fields, such as group dynamics, psychology, psychiatry, medicine. These additional areas of knowledge should be detailed enough to ensure as far as possible that no harm is done to the dreamer or group member through errors of omission or commission by the practitioner. In addition, any program training people to work with dreams should require its students or established practitioners to be alert to signs of and to obtain assistance for their personal problems at an early stage, in order to prevent significantly impaired performance. When students or established practitioners become aware of personal problems that may interfere with their performing work-related duties adequately, they should take appropriate measures, such as obtaining professional consultation or assistance, and determine whether they should limit, suspend, or terminate their work-related duties.
(8) When dreamwork is done to help persons with any psychological problems, the practitioner should have an appropriate professional degree and license in addition to the dreamwork training.
(9) Any program training people to work with dreams should offer and require a minimum familiarity with the history of dreamwork, not just as a preoccupation of Western culture, but as a world-wide phenomenon. Once again, professional dreamwork training and education programs are free to emphasize one element of this diverse history over others, (e.g., the Western medical/psychiatric tradition of dream exploration), but they must also present the student/trainee with a sufficiently diverse historical overview that includes exposure to at least some of the aboriginal and non-European traditions that view dreaming as means of communion with realms of spirit. It is recognized that the meaning and use of dreams may differ across and within cultures. When there are ethnic and/or cultural differences between the dreamer and the counselor, psychotherapist, dreamwork teacher, or spiritual guide these should be attended to and respected. Discussion of, sensitivity to, and respect for cultural differences both within and among cultures should not only be observed but considered an opportunity for greater communication and understanding.
(10) Although dreamwork training for specialists (such as medical practitioners, therapists, social workers, etc.) will require further training beyond these basic areas, even specialized education and training in working with dreams should conform to the fundamental principles outlined here. Those who are licensed or regulated by regional or national requirements must follow those requirements for training and practice in specialty areas in addition to the guidelines described herein.
(11) Those trained in dreamwork must demonstrate continued formal and informal study in their areas of expertise to refresh old skills and keep abreast with important developments in the field. It is recommended that a minimum of 15 hours per year be devoted to enhancing or reviewing areas of skills. Formal course work at accredited institutions, workshops with highly qualified practitioners, or continuing education offered by the Association for the Study of Dreams are ways to meet this requirement.
(12) Professional practitioners of any skill have an ethical obligation to pass on to succeeding generations the substance of their specialized knowledge in a coherent and accessible fashion. This is as true for those who work with dreams as it is for many other professional group.
(Adopted by the 2001 IASD Board of Directors)


The out of pocket (OOP) expenses endorsement enables community pharmacy contractors to claim payment, where in exceptional circumstances, the contractor has incurred expenses in obtaining eligible products (see chart below) and where the product is not required to be frequently supplied by the contractor.
* The 'SP' fixed fee for dispensing unlicensed specials and imports is a separate arrangement (see Part IIIA of the Drug Tariff). More information can be found here.
Cost of phone calls to manufacturers or suppliers to order products.
It is important that any charges incurred can be linked back to an order for a specific product on a specific prescription.
VAT can be included in an OOP claim as long as the normal criteria for claiming expenses are met i.e VAT can be claimed on expenses incurred in obtaining that product and not on the cost of product.
OOP expense claims are subject to a minimum threshold of 50p, but once the threshold has been reached those claims will be paid in full; therefore, claims need to total 51p or more to be accepted.
The total amount being claimed (see example below).
Prescription forms with OOP expense claims need to be separated and placed in the red separator before submission.
Contractors may wish to keep a log of all OOP claims for audit purposes.
Documentary evidence of the claim should not be sent to the Pricing Authority; however, PSNC recommends that evidence to support the claim, for example the receipt or invoice, is stored in the pharmacy in case of query or investigation.
Details of the total OOP claims paid by the Pricing Authority will appear on the FP34 Schedule of Payment.
Individual OOP claims are recharged to the prescriber's CCG budget . This is to increase transparency around payment of these claims and to ensure that each CCG is accountable for the charges associated with prescribing within their locality.
Some suppliers levy charges where a minimum spend threshold has not been met. Where it is not possible to avoid incurring a minimum order surcharge, PSNC's view is that this could be claimed as an out of pocket expense, but only in exceptional circumstances. However, where a contractor can reasonably be expected to routinely order a range of low volume products from a wholesaler, in order to bring their value of purchases above the minimum threshold, our advice is that they should attempt to do this, as there is a substantial risk that routine orders would not satisfy the description of 'exceptional circumstances'.
It is important that contractors have clear, auditable procurement policies in place in order to demonstrate that minimum order surcharges or delivery charges are avoided where possible.
Q. Can I claim Out of Pocket expenses for Dermacolor Fixing Powder?
Yes, in exceptional circumstances where the pharmacy has been unable to obtain the product without incurring additional expenses, this item is eligible for Out of Pocket (OOP) expense claims (see picture opposite).
Q. What should I do if I can't obtain a Part IXA appliance without extra charges?
Products listed in Part IXA and IXR of the Drug Tariff are not eligible for OOP expense claims.
In order to list a product in the Drug Tariff, manufacturers must declare that their product "will be readily available to dispensing contractors either through the normal wholesale network or on equivalent terms" so if a product is unavailable without additional charges from either the manufacturer or the wholesale network, the manufacturer may not be meeting the requirements for their product to remain listed in the Tariff. Please report any products in this scenario to the PSNC Dispensing and Supply Team (0203 1220 810 or www.askpsnc.org.uk) who will investigate and, where necessary, escalate the problem to NHS Prescription Services.
Where a Part IXA appliance is not available from your usual wholesaler without additional charges, contact the manufacturer to find out whom they supply to and whether it is possible to obtain the product directly without charge.
Alternatively, discuss the problem with the prescriber and consider requesting a new prescription for an equivalent product which is available without additional charges.
As a last resort, NHS pharmacy contractors are not contractually obliged to supply appliances that would not normally be supplied in the course of their business. Therefore, if a contractor is faced with making a financial loss through dispensing an appliance, they may choose not to dispense it.
Q. How can I claim extra charges for unlicensed special and imports?
Reimbursement of charges related to the sourcing of unlicensed specials and imports falls under the arrangements for payment of specials and imported unlicensed medicines introduced in November 2011 (Part VIIIB of the Drug Tariff).
The 'OOP' or 'XP' endorsement cannot be used on prescriptions for unlicensed specials and imports. Instead, contractors are entitled to claim the fixed fee (currently £20), which is to cover the additional costs associated with procuring both Part VIIIB and non-Part VIIIB listed specials. The fee is paid when the prescription has been endorsed with 'SP' (or 'ED' for extemporaneously dispensing the item).
Q. Can I claim staff costs as an out of pocket expense?
No, staff costs should not be claimed as an out of pocket expense. A current issue is the branded medicine supply problems. Community pharmacy teams work extremely hard to ensure patients get the medicines they need; where shortages occur this often involves spending additional hours sourcing required products from wholesalers and manufacturers. The funding settlement recognises and allows for costs associated with this time and resource.
Q. Can I claim a fuel surcharge as an OOP expense?
As wholesaler fuel surcharges are levied once a month to customer accounts, this does not relate to a specific product or order, and therefore it is not possible for pharmacy contractors to claim this fee back under the OOP arrangements. PSNC has had discussions with the Department of Health and Social Care on this issue. We are working to ensure that fuel surcharges are considered in the general funding arrangements.
Q. I have obtained a product from another pharmacy. This was sent by taxi – can I claim this?
Yes, where in exceptional circumstances, products need to be obtained from another pharmacy to support patient care, the expenses incurred can be claimed. This may include taxi fares or postage and packaging.