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Events: Virtual Employee Engagement Summit
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2021 Virtual Employee Engagement Summit
Europe's Largest Employee Experience Event
Now in its eighth year, the Summit has grown exponentially and has moved to an interactive virtual conference boasting three days of case study presentations, firmly established as Europe's premier event, examining all aspects of work under the overarching theme of how technology is changing the face of employee engagement. There has never been a better time to attend the Summit, as a growing number of organisations are realising the business benefits that accrue when they forge a link between engagement of their employees and their customers.
By attending the event, you'll be part of a unique experience that includes 45+ industry experts sharing their exclusive case studies, live Q&A panels and interviews from those who are shaping the future of employee engagement in the 'new norm'.
Our Live Events are at the core of our business and we deeply value the support of all those involved and have done over the last decade since when we began. The wellbeing of our delegates, speakers, sponsors, partners, and staff is of the utmost importance. We would all like to thank you for your committed and continued support.
3 Day Event
Case Study Sessions
Panel Debates
45+ Presentations
Welcome to Engage Employee TV
We're excited to announce that this year's Employee Engagement Summit is being broadcast LIVE from our very own 'Newsroom Style Studio', complete with film crew, event host and set that makes you think you're watching your favourite television show.
We believe in this new approach and feel it's a refreshing alternative to pre-recorded webinars and 'Zoom call' events. All part of our obsession with creating the very best events and making them as engaging and informative as our traditional venue-based conferences.
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2020 Topic Streams
Employee & Customer Engagement, Links to Profitability + -
A huge roster of research points to the virtuous circle that encompasses employee engagement, customer engagement, performance and profitability. The business benefits that marry our colleagues and our customers are now universally recognised
Evolution of Work + -
The workplace is changing and changing fast with emerging technologies helping facilitate a workplace and workforce revolution. How when and where we work is totally different to even five years ago and those changes will continue at pace into the future
Strategy & Leadership + -
Employee engagement and productivity can only be achieved if the correct strategies are in place and we have inspirational role model leaders to effect and implement those strategies to move the organisation forward in an age of uncertainty and disruption
Reward Recognition and Wellbeing + -
The wellbeing and mental health of our people and the way we recognise and reward them are now firmly at the top of the business agenda. There is now a universal acknowledgment that looking after our people and awareness of their challenges is of paramount importance
Internal Communications + -
Internal communications is increasingly taking centre stage in the quest for organisations to achieve higher and sustainable levels of employee engagement and productivity. The way we communicate with our people is changing fundamentally
Voice of The Employee + -
Employees are playing an increasingly important strategic role in the development of organisations' services and products across channels and the Voice of the Employee is critical to the development of employee engagement strategies. These are business critical issues.
Digital Workplace + -
Providing our people with a truly digital workplace environment enables new and more effective and efficient ways of working while improving engagement levels and at the same time relationships with our customers. Technology is acting as a great enabler to improve workplace culture and engagement.
Learning & Development + -
There has been a sea change in recent years in employee – and employer attitudes to learning and development. Our people expect more and indeed demand more from the organisations they invest their time in and the stakes are higher than ever before
Employee Engagement Strategy and Leadership + -
Employee engagement and productivity can only be achieved if the correct strategies are in place and we have inspirational role model leaders to effect and implement those strategies to move the organisation forward in an age of uncertainty and disruption.
The Evolution of Workforce + -
The workforce is constantly evolving and the demands and priorities of our people are also changing as new generations seek more purpose and meaning to their work. These profound changes are also shaping our society as work and life become increasingly intertwined
How organisational culture impacts wellness + -
Culture really does eat strategy for breakfast and the overall wellness of an organisation and its people depends completely on a positive and supportive culture
Transformation & Change Management + -
The only constant in work and life is change – and transformation and change management are the enablers that that allow our organisations and our people to stay ahead of the competitive curve. If we stay still we are in effect moving backwards – transform or die
Live Studio Chairs
Jo Moffatt
Engage for Success Strategy Director Click to read more...
Jo has been a volunteer with the Engage for Success movement since its launch. As Strategy Director she sits on the Core Team and co-hosts the weekly Engage for Success radio show. EFS radio draws guests from across the engagement world with interesting stories to share. The Engage for Success agenda is absolutely aligned with Jo's vision 'to make workplaces better places to be'. Jo's 'day job' is MD and founder of Woodreed, a specialist ad agency who use the tools, techniques, creativity and insight of the advertising world to engage employees inside organisations. Jo is passionate about brands and their power to move people. She is equally passionate about employee engagement and its vital role in delivering a high performing organisation. Put the two together and she becomes almost evangelical about the power a well-positioned and consistently delivered brand has as a catalyst for employee engagement and business success.
Charlotte Dahl
Woodreed Creative Planning Director & CoFounder of Muse Click to read more...
An accomplished speaker, writer, and trainer with a unique view on employee engagement and internal communications. Having spent equal parts of her career in consumer, then employee communications, Charlotte brings the rigour of the ad industry into internal communications. She's talked at leadership summits and delivers in-house session for her clients' teams. A regular writer of industry thought-leader pieces and blogger. Published in industry magazines and on the website of the Institute of Practitioners in Advertising.
Customer Lifeguard Chief Customer Rescue Officer Click to read more...
Gerry Brown, aka The Customer Lifeguard, is on a mission to save the world from bad customer service. He helps businesses save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy. Gerry has provided organisational leadership on people development, business transformation, customer engagement and technology enablement for some of the largest companies in the UK, Canada, and EMEA. These include National Express, Nutricia, The Royal Albert Hall, Endsleigh Insurance, O2, Screwfix, Sage, Sky, Bell Canada and TELUS. He is a frequent speaker, chairperson, panellist and facilitator at conferences, webinars, company events and other business gatherings, where his many years of business and customer service experience provide stimulating, thought-provoking engagement and audience participation. He is also a published author and his new book When a Customer Wins, Nobody Loses is available on Amazon to help business leaders to create winning and memorable customer experiences. Gerry is a Member of the Professional Speaking Association (PSA), the Global Speakers Federation (GSF), the Customer Experience Professionals Association, a Certified Customer Experience Professional (CCXP) and a Fellow of the Royal Society for Arts, Commerce & Manufacturing (RSA).
Lena Tsvetinskaya
PepsiCo Senior Director Talent Management Europe Click to read more...
Enjoy 20 years of experience in HR & Communications, design and implement communication, diversity & engagement strategies for complex global organizations, worked with the world most loved global brands in FMCG, Mining & Metal, and Retail industries. Born in Russia, worked in US, now living in Barcelona, Spain and leading engagement agenda for the largest international business of PepsiCo with $11 bln of annual net revenue.
Surbhi Ugra
Unilever Head of Employee Experience Excellence Click to read more...
Surbhi Ugra is the Head of Employee Experience Excellence at Unilever. Previously, she has held a variety of roles at Unilever across HR Business Partnering, Talent Acquisition, People Experience & Operation, and a short stint in Technology Services. She now works in a multi-disciplinary team of HR, IT and Workplace Services leaders in brand new Employee Experience department at Unilever. Since joining this department in May, Surbhi has designed a team whose purpose is to define and drive consistent, high quality experiences for all Unilever workers by partnering with colleagues across all areas of functional expertise. The crux of her team's purpose is running various Voice of the Employee programmes which ensure that employee feedback is captured at every step of their journeys. This feedback is then used as the basis for decision making and prioritizing work at Unilever, as well as providing inputs into the design and deployment of all employee facing implementations. Surbhi has been with Unilever for 8 years and worked out of both the US and UK based offices. She is a graduate of Rutgers University in New Jersey, USA and is currently pursuing her Master's Degree in Human Resource Management.
Scott Northcutt
Bacardi Senior Vice President – Human Resources Click to read more...
Guiding the careers of our more than 7,500 primos and helping them to be the best they can is a role that was made for Scott. His passion lies in ensuring our people around the world have the support, leadership, development and benefits they need to enjoy and thrive in their careers. Scott's also responsible for future-proofing the company, with the right succession planning and organizational development, so we can continue building a legacy long into the future. He joined the Bacardi family in August 2009 with more than 20 years of experience in international human resources. He has held key leadership positions in several global companies, including DHL Express where he was responsible for motivating, retaining and rewarding the performance of 150,000 employees. DHL was recognized globally as an 'Employer of Choice' and a 'Best Place to Work' during his time there. Scott is based in our global headquarters in Hamilton, Bermuda, from where he ensures the strong Bacardi culture embraces our teams across the world. FAVOURITE DRINK "I have 2 favourites, impossible to choose, the first I call THE RUM RIDER (Bacardi Eight on the rocks with a slice of orange) and the second THE SENATOR (Grey Goose Martini with St. Germain (2-parts GG: 1-part St. G))" A MOMENT TO CELEBRATE "Nothing beats sitting around with my cycling buddies (The Rum Riders) and sharing a bottle of Bacardi 8 – on the rocks with a slice of orange – after a long ride! We sit and share old stories and we add new stories for the next time we get together! The cycle of friendship!!"
Catherine Morris
The Home Office Group Head of Internal Communications Click to read more...
Catherine is currently Group Head of Internal Communications (Engagement and Change) at the Home Office - which includes Border Force, Her Majesty's Passport Office (HMPO), UK Visas and Immigration (UKVI) and Immigration Enforcement. She leads on all leadership and colleague comms and engagement including priority campaigns, crisis communications and organisational cultural change. Her career in the public sector has included working as a strategic consultant for the Cabinet Office and as Head of Corporate Communications at the Foreign and Commonwealth Office, where she won awards from the CIPR and the Institute for Government. Prior to that, Catherine held a variety of in-house and consultancy roles across a range of sectors including product development, market research and telecoms. She is also an Internal Associate Consultant to the Civil Service Organisation Design and Development (OD&D) expert partnering service and has a particular interest in engaging colleagues in whole system change to deliver better outcomes.
Jody Lewis
Lloyds Banking Group Head Of Internal Communications Click to read more...
Jody and his team develop and deliver strategic internal communications for more than 65,000 colleagues. This covers everything from content development, channel strategy and events through to creative design and photography.
Sophie Maddison
Booking.com Senior Strategic Programs and Change Manager Click to read more...
An APMG accredited and certified Agile Scrum Business Strategy & Change Manager, with a focus on global business transformation, strategic programme delivery, implementation and change management within the e-commerce, digital banking, energy and entertainment sectors. Experienced in delivering end to end transformation programmes inclusive of post merger integrations, transitions to scaled agile 'ways of working', system integrations and building change & implementation teams. Supporting senior leaders to archive their strategic objectives via end to end strategic project delivery, business operating model & impact analysis and organisational change management.
Freya Steffen
HelloFresh Global International Associate Director Employee Experience Click to read more...
At HelloFresh, I am the International Associate Director Employee Experience in our Global People Team in Berlin, Germany. I ensure that people are at the heart of every decision we take and am responsible for the global connection of our people teams across geographies.
London Business School Professor of Finance Click to read more...
Alex Edmans is Professor of Finance at London Business School and Academic Director of the Centre for Corporate Governance. Alex specialises in corporate governance, executive pay, and purposeful business. Alex has spoken at the World Economic Forum in Davos, testified in the UK Parliament, and given the TED talk "What to Trust in a Post-Truth World" and the TEDx talk "The Social Responsibility of Business". He is also Mercers School Memorial Professor of Business at Gresham College, currently giving a lecture series on "Business Skills for the 21st Century", and Managing Editor of the Review of Finance, the leading academic finance journal in Europe. His book, "Grow the Pie: How Great Companies Deliver Both Purpose and Profit", was published in March 2020. He has appeared on Bloomberg, BBC, CNBC, CNN, ESPN, ITV, Reuters, Sky News and Sky Sports, and written for the Financial Times, Harvard Business Review, and Wall Street Journal. Alex serves on the Steering Group of The Purposeful Company, which proposes policy reforms to encourage companies to pursue long-run purpose over short-run profit, and on Royal London Asset Management's Responsible Investment Advisory Committee. The UK government appointed Alex (jointly with PwC) to undertake a study into the effect of share buybacks on executive pay and investment. Alex has a BA from Oxford and a PhD from MIT as a Fulbright Scholar, and was previously a tenured professor at Wharton and an investment banker at Morgan Stanley. At Wharton, Alex won 14 teaching awards in six years; at LBS, he won Best Teacher awards for the MBA and MFA programmes and the Excellence in Teaching award for best professor across all programmes. He has featured on Poets and Quants Best 40 Professors Under 40 and Thinkers50 Radar. Twitter: @aedmans
Amy Priest
Experian Diversity, Inclusion & Belonging Manager Click to read more...
Amy has been a part of the Experian team for nearly 3 years and has been championing EDI from day one. In her first year she founded the Experian UK&I Pride LGBTQ network and since joining the HR family in 2019 has helped launch 10 new employee resource groups with over 1,200 members across a 3,500 UK&I population. This number grows every day. When people feel they belong somewhere, they show up, they give you their best, creative, innovative, engaged selves.
Birthe Mester
Deutsche Bank MD, Global Head for Performance, Engagement and Culture Click to read more...
Birthe is a Managing Director and the Global Head for Performance, Engagement & Culture at Deutsche Bank. She is an award-winning Organisational Effectiveness expert with 25 years of global cross-sector experience as senior leader and former consultant for world-leading brands; an accredited executive coach, with a background as a diplomat, she is fluent in English and German. Since 2013, she has held the leading operational effectiveness mandate for Deutsche Bank globally, across 90,000 employees and 60 locations, focusing on managing and developing performance, two-way engagement and creating a sustainable performance culture. Birthe transforms how people think about performance, engagement and culture in complex global organisations: she has pioneered new approaches that give Boards and ExCos unprecedented transparency and catalyse global decision-making across all levels of business strategy and organisational development. She has delivered enterprise-wide change that promotes employer branding, motivation, productivity and helps manage reputation. With a track record of mobilising organisations to embed significant transformation, she leverages her extensive international experience working in US, UK, Western/Eastern Europe, Central Asia and UAE. As a thought leader and Board-level advisor, Birthe works successfully with heads of business and regulators and regularly speaks on performance, engagement and culture and authored Inform – Connect – Engage, an award winning practical guide to driving results through systematic engagement. She is a Member of the Advisory Board for Durham University Business School since 2018 and a Judge for the HR Distinction Awards 2019.
Carlo Beschi
Treatwell Agile Coach Click to read more...
Outstanding technology leader and full-stack lean-agile coach. Champion of an experimental, data-driven, iterative, highly collaborative approach to digital product development. 15+ years of experience at managing people, products, projects, processes and entire organisations. Multi-country (Italy, Brazil, Australia, UK) multi-industry (finance, retail, real estate, marketing) career covering a breadth of roles - technical contributor, manager, consultant, co-founder, mentor and coach - in companies from 5 to 5000.
Catherine Ward
The British Council Global People Director Click to read more...
Catherine joined British Council in September 2018 to lead its people strategy and operations as Chief People Officer, reporting to the Chief Executive. She is a member of the Senior Leadership Team, which is responsible for the overall strategy, direction and management of the organisation. Catherine was previously Group HR Director for Interserve, one of the world's foremost support services companies, where she led the transformation of the HR agenda, developing group HR strategy and defining direction in areas including culture change, leadership, early career talent, and diversity and inclusion. Other roles have included BMI Healthcare, BAA, the BBC, Sotheby's and Aviva and as an HR and change management consultant with KPMG and SHL Group. Catherine holds a BSc in biology, MSc in organisational behaviour, and postgraduate qualifications in HR and executive coaching. She regularly speaks at conferences in the UK and Europe on leadership development and culture change. She is a governor of The Place, the UK's leading centre for contemporary dance performance and education, and a board director at Global Fund for Women, one of the world's leading foundations for gender equality, standing up for the human rights of women and girls.
Chris Thewlis
npower Chief Operating Officer Click to read more...
As the Chief Operating Officer of npower, Chris leads the Energy Supply Business for Domestic & SME customers and also the Energy Services division, which together consist of more than 5000 employees. With a background in both retail and regulated markets, after joining npower in 2007 Chris's expertise has been used to deliver the turnaround of the Customer Services along with the strategic development of the Energy Services business to enable the delivery of the Smart Metering. Utilising data analytics, insight and technology to drive the right customer outcomes, Chris has consistently driven the operational business forward. Chris lives in Leamington Spa and enjoys spending time with his wife and two children.
Costanza Tobino
Stats Perform Internal Communications Manager Click to read more...
Costanza's work experience spans from marketing, to internal communications and employee engagement. She worked for the likes of Pearson, GAP and currently is the Global Internal Communications Manager at Stats Perform, the world leading tech company in sports data. Costanza has led many communications projects supporting corporate transformations, change, integration, mergers and acquisitions, executive leadership, product launches, Corporate Social Responsibility, learning and development and community engagement. Costanza's work philosophy is to constantly listen to your audience through quantitative and qualitative data, and create content that will never be forgotten. And of course, it's to always have a strategic plan behind everything you do. Costanza is a nostalgic Sicilian living in London, with a keen interest in powerful communications, videos, new technologies and, humour.
Financial Services Compensation Scheme (FSCS) Chief People Officer Click to read more...
David Blackburn is a multi-award-winning HR professional with over 20 years' experience in leading all aspects of Human Resources and is currently the Chief People Officer of the Financial Services Compensation Scheme (FSCS). Prior to his current role he worked across both the private and not-for-profit sectors. David is a graduate of the University of Aberdeen and the London Business School; a Chartered Fellow of the Chartered Institute of Personnel & Development; the Royal Society of the Arts, Manufactures and Commerce; the Institute of Leadership and Management and a Member of the Guild of HR Professionals. David Blackburn is the FT Adviser Diversity Champion of the Year and recognised in the OUTstanding list 2019 as one of the most influential LGBT+ leaders in the UK public sector. David's work at FSCS has been recognised in multiple National Awards including the Business in the Community (BITC) Responsible Business Awards; Financial Adviser Diversity in Finance Awards; National Diversity Awards; CIPD People Management Awards; Personnel Today Awards; Investors in People Awards; HR Distinction Awards; Financial Innovation Awards and HR Excellence Awards. David is a regular conference speaker and has addressed delegates at the People Development Summit in Lisbon; the Employee Engagement Summit; the National Housing Federation HR conference; the Chartered Management Institute and the Association of Business Psychology.
Innovations for Learning Executive Director - UK Click to read more...
Emma Bell, Executive Director of Innovations for Learning UK, is also responsible for the organisation's international growth. Her diverse senior leadership experience in international charities focuses on helping vulnerable children and families thrive. An expert, and a compelling public speaker, Emma specialises in forging partnerships to achieve transformative change.
Emma James
Moto Hospitality Head Of Internal Communication And Engagement Click to read more...
After a 13 year career in marketing, Emma moved across to employee engagement and employee communications with a global role at Merlin Entertainments 5 years ago. A 2020 move over to Moto Hospitality has brought her to head up internal communication and employee engagement, and she is relishing her opportunity to transform employee experience here. Still passionate about both marketing and engagement fields, she finds ways to bring both disciplines together from developing global engagement strategies and creative internal campaigns to measuring engagement and making it a KPI for the entire business.
Fiona Hunter
BrewDog Head of Employee Engagement Click to read more...
Fiona has worked in a wide variety of sectors in the last 20 years, including construction, gambling, outsourced customer service, retail and hospitality, but she's found her spiritual home and greatest challenge yet at BrewDog, where the two biggest focuses are people and beer. Happily, these are Fiona's two favourite things ever. Now, at the disruptive brewery brand, she's leading the people engagement strategy amongst phenomenal business growth and innovation – BrewDog are the world's first carbon negative drinks brand - and helping to make everyone as passionate about great craft beer as BrewDog are!
Gabriele Oehlschlaeger
Bayer Crop Science Global Head of Human Resources Click to read more...
Gabriele (Gaby) Oehlschlaeger serves as a member of the Executive Leadership Team and as Human Resources Business Partner for the Crop Science division of Bayer. Based in Monheim, Germany, Oehlschlaeger is responsible for the Human Resources strategy for Crop Science, attracting and retaining strong leadership and talents and shaping a work environment that fosters continuous development and high performance. With nearly 30 years of experience within Human Resources at Bayer, Oehlschlaeger is passionate about attracting high calibre talent and building high performing teams. Across multiple divisions of Bayer, Oehlschlaeger has held roles of increasing responsibility based in the United States and Germany. These roles have included Global HR Business Partner, Global HR Head of Bayer Pharmaceuticals and Global Head of Talent Management for Bayer HealthCare. Most recently, Oehlschlaeger served as the Global Head of Centre of Expertise Talent Management for the Bayer Group. She holds a Bachelor of Business Administration through Bayer's Apprenticeship Program and studied Human Resources Management at AKAD University.
Helen Hartley
NHS Digital Head Of Internal Communications Click to read more...
Helen is a career communicator and has had a keen interest in words since the day she could talk. She completed a BSc in Marketing before taking on a range of external facing roles within the education and utilities sectors, whilst completing the CIM Postgraduate Professional Diploma. She moved into public service in 2010 and has held a number of communications leadership roles within Government, spanning delivery of citizen information and behaviour change, colleague change programmes, and strategic campaigns and events. Most recently, she moved to NHS Digital as Head of Internal Communications, where she works alongside her job share partner Penny.
Jessica Barlow
Foundry Director of HR & Talent Click to read more...
Jess is currently the Director of HR & Talent at Foundry, where she's leading the employee feedback strategy with the goal of ensuring that the People agenda is shaped by the things that matter most to employees. She is passionate about understanding the employee experience from first-hand feedback and using these learnings to shape targeted actions that have a meaningful impact on the teams at Foundry. Particularly during the current climate, she believes that Senior Leaders and those working in the HR function need to listen, respond with action and show agility in order to meet the needs of the people that make your business.
Jorgen Pedersen
Saint-Gobain Group Vice President Compensation & Benefits and International Mobility Click to read more...
Jorgen is Vice President Compensation & Benefits and International Mobility for the Saint-Gobain Group, which is a global French company with 170.000 employees in 69 countries. He came into this role after having been HR Director of one of the large regions of the group, in order to bring more customer focus and internationalization to the function. He joined the HR function 10 years ago from a background of being managing director of international businesses, in order to bring business and HR closer together. Jorgen has lived and worked in 5 countries, enjoys international organizations and cultures and is very focused on the customer perspective.
Jo Tyler
Whitbread Listening & Engagement Manager Click to read more...
Jo has worked for Whitbread for over 10 years in a variety of HR roles, everything from Employee Engagement Specialist, HR Transformation SME, HR Business Partner with Operations, to Employment Policy specialist, Resourcing, Graduate Recruitment, business partner to Support Centre (Head Office) and delivering training & development. Jo is passionate about Whitbread and all their brands. She loves the people that work in hospitality and gets a real kick from supporting people to reach their career goals and understanding how she can continue to engage people to be their very best selves at work.
Jonathan Ruff
DHL Express Senior Global Project and Engagement Manager Click to read more...
Jonathan is a Senior HR Project Manager for Employee Experience and Engagements with passion to enable people through recognition and digital services by utilizing employee feedback. He has a proven track record of managing global projects with 100,000 employees spread over 220 countries and territories in scope. As part of the Global Employee Engagement and Experience team at DHL Express, a global logistics leader, he is shaping the digital agenda of employee experience, helping to increase engagement across a highly diversified population. Jonathan holds a BA in Development Economics from Bayreuth University and an MSc in Management from Lancaster University.
Julia Herpel
Deutsche Telekom Expert HR Digital & Innovation Click to read more...
I am a tech-savvy digital transformation and communication expert with ten years of experience in the telecommunication and IT sector. I originate from corporate communications and marketing and have led different projects for Deutsche Post DHL, T-Systems and Deutsche Telekom. I firmly believe that digital transformation is only 10% tech and 90% people, this why I decided to join HR to support people in keeping up with the pace of digital transformation. I have a passion for UX and getting close to the end user to increase the impact of change. Since 2018, I work at Deutsche Telekom's HR Digital & Innovation department. I my current role, I am leading a key initiative to connect a dispersed workforce, support internal upskilling and digital tool adoption at Deutsche Telekom Group.
Tarmac Head of Comms and Corporate Affairs Click to read more...
Kate is an accredited, award-winning corporate communication specialist with 25 years' experience, both agency and in-house, across a range of industries. She is elected Chair of the Institute of Internal Communication, an IoIC Fellow and was named IoIC Internal Communicator of the Year 2016. Twitter: @how_IC_it
Lloyds Banking Group Head of Performance and Recognition Click to read more...
Mark heads the team that is accountable for developing & delivering Lloyds Banking Group's Performance Management and Recognition policy and approach. He has a clear purpose and passion, leading the design and launch of simple, effective products that help colleagues be their best every day, both now and in the future. Mark is a pragmatic and engaging leader, consistently using his drive to collaboratively shape and deliver strategies across multiple businesses.
University College Dublin (UCD), Ireland Senior Manager, Engagement and Internal Communications Click to read more...
Mark leads out on the employee engagement strategy and activities across University College Dublin (UCD), Ireland's largest university with 30,000 students and 4,500 employees. Prior to establishing UCD's new Culture & Engagement unit in 2016 (which also contains EDI & ER functions), he spent 11 years advising on internal communications and events management for the university. Before joining his alma mater, Mark spent 8 years in marketing and customer service roles in the agri-food sector.
Mariya Findzhikova
TomTom Corporate Social Responsibility Coordinator Click to read more...
Alumni from the #1 university for communications and media in the world*, Mariya Findzhikova is a Corporate Social Responsibility Coordinator at the leading location technology specialist – TomTom. Mariya supports the global activation of TomTom's giving back and diversity&inclusion initiatives, coordination with partners from all sectors, as well as crafting purpose and impact-driven communications for internal and external engagement. In her free time, Mariya enjoys singing, watching Formula 1 and baking banana bread. *According to the 2020 QS World University Rankings
Mathijs Leenhouts
Tottenham Hotspur FC Venue - Culture, Service & Performance Manager Click to read more...
Experienced Employee engagement manager currently working for a Premier League Football Club with a demonstrated history of working with people and getting the best out of everyone. Culture fanatic who delivers from within, out of the box thinker and a people person.
Melissa Hungerford
Dixons Carphone Director Talent, Leadership and Learning Click to read more...
Melissa Hungerford is Director Talent, Leadership and Learning for Dixons Carphone, UK's number one electrical and telecommunications retailer and services company and a Non-Executive Board member for Ground Control, UK's leading external facilities and landscaping provider. Melissa brings 20 years of experience leading talent agendas that help businesses compete and achieve sustainable growth. She has held senior leadership positions across multiple industries including beverages with The Coca-Cola Company and Coca-Cola European Partners, beauty with Avon Products, retail with The Home Depot, pharmaceuticals with Bristol-Myers Squibb and lighting with Philips Electronics. Melissa has extensive international experience working across the Americas, Africa, Europe and Asia with deep experience in emerging markets and a passion for working with businesses in transformation. She has a proven track record strengthening leadership capability and succession, creating an engaged, high performance culture, building organization effectiveness and supporting large scale change.
Nathalie Lam
Philips Head of Global Sponsorship Click to read more...
Nathalie Lam has managed marketing and brand communication programs for companies such as Red Bull, Heineken, Philips, KLM, Transavia, Rijksmuseum, SNS bank, Insurance companies and the Financial Industry. She won several Global awards with her campaigns, 2 Lions, 2 WOMMY, SAN, 2 WPP, 3 SponsorRing Awards. She took the portfolio of Philips Brand Sponsorship Campaigns to the next level. She is currently responsible for the Global activation and portfolio of the Philips Brand Sponsorship Campaigns which are the famous Rijksmuseum, The Global Invictus Games, the Dutch soccer team PSV, World Heart Day federation, Gay Pride, Work Place Pride, Global Inclusion and Diversity programs and Singularity University. She always strives to identify the correct strategic and creative solution to a Marketing brief in order to influence a consumers purchasing path with the most relevant, engaging and interactive touchpoint during his decision making journey. In 2018, Nathalie and her team won 2 Lions for the campaign she developed in partnership with the Rijksmuseum, where the aim was to increase awareness for healthy eating. Nathalie, is very passionate about the importance of creating awareness and programs for Inclusion and Diversity in the industry and at Philips, she sits in many committees and really drives the importance to enhance diversity in the industry and within her company. In 2018 she initiated Women's day congress for Philips employees and this has now become the largest event on Inclusion and diversity for Philips, which caters to both men and women.
Nicholas Brice
Soul Corporations CEO Click to read more...
Nicholas Brice (The Business Soulman) is CEO Soul Corporations. He is Customer Experience and Culture Advisors to Tottenham Hotspur FC and has been supporting the Club on this journey with his team following on from his award-winning work in recent years at Brighton's 'Amex' Stadium. Nicholas has been at the forefront of customer experience development and employee engagement since working on adapting the British Airways Putting People First programme in 1983 for American Express Europe Middle-East and Africa for Tomasso Zanzotto. He helped drive the culture change programme at Unipart Group for John Neill, CBE, and supported Bill Grimsey in completing the successful turnaround at Wickes, where the method of customer journey mapping was devised. He has also helped Toyota/Lexus modernise their brand in Europe, USA and globally over a 10 year period. He has recently been helping Brighton develop and embed the performance ethos at the Amex Stadium. He is also founder of the Edinburgh Fringe Institution, The Big Bite-Size Breakfast Show.
Nzinga Orgill
Heathrow Business Change Manager - Security Transformation Click to read more...
Nzinga is a Transformational Change Leader that has worked at Heathrow for over 16 years and is currently the Business Change for people as part of the Security Transformation Programme. Nzinga also leads Heathrow's Diversity and Inclusion network for Culture and Ethnicity engaging will all levels of the organisation working closely with other Senior leaders to drive positive change and move the dial for Black Asian Minority Ethnic colleagues in areas such as representation and progression. Previously Nzinga has worked within the innovation, automation and digitalisation arena. Nzinga has a broad range of expertise and is passionate about people, encouraging authenticity and uniqueness. Recognised as a Top 100 Future BAME Leader by Yahoo/Empower 2020 and an Everywoman/Amazon finalist in the Infrastructure in Transport and Logistics category 2020.
West Midlands Ambulance Head of Diversity & Inclusion Click to read more...
I am disrupting micro inequities across business and working to make a difference. Join me. We can change minds! I hold a BA (Hons) in American History/Lit/Politics and an MA in Criminology. I have extensive experience of implementing strategies to embed equality, diversity and inclusion within organisations, having worked as an independent consultant and in interim roles for over 30 years. Additionally, I have previously held a number of senior positions, including; Chair of the Housing Association Ombudsman Service for 5 years; a Non-Executive Directorship for Kings College Hospital; Member of the Sentencing Advisory Panel; member of the Diversity Project and worked on the United Bermuda Party election manifesto.
Paul Latreille
The University of Sheffield Professor of Management Click to read more...
Paul Latreille is Professor of Management and Head of the Work, Employment and Organisations subject group at the University of Sheffield, having previously worked at Swansea University. An economist by background, his research interfaces applied labour economics and employment relations, focusing on the resolution and management of workplace conflict, including mediation/ADR and Employment Tribunals. With more than 100 research outputs, he has published extensively for both academic and policymaker/practitioner audiences, and has led and/or worked on funded projects for various bodies including the European Commission, Ministry of Justice, Acas, TUC, Low Pay Commission, and DTI/BERR/BIS. With Richard Saundry, Peter Urwin and Gill Dix, he is currently working on a large ESRC-funded project in partnership with Acas looking at the impact of a training intervention for line managers on conflict competence, employee engagement and productivity. Among other affiliations, Paul is a Research Fellow of the IZA (Bonn), an Associate of the Economics Network, and serves on the UK Civil Mediation Council's Workplace and Employment Group
Penny Richards
Penny started her communications career in local government and moved from there to central government, before starting her current role with the NHS, based in Yorkshire. She's worked in formal internal communications roles since 2006, including business partnering, specialising in research, and leading on high-profile campaigns and events. She recently completed postgraduate study in Strategic Communications Leadership, and is a committed advocate for the importance of strategic internal communications in all organisations.
Phil Day
Police Federation of England and Wales Head of HR Click to read more...
Phil has worked in HR for 28 years in a wide variety of organisations and sectors, including financial services (Aviva), broadcasting (BBC), communications (Huntworth Group), climate change mitigation (Energy Saving Trust), social housing (SB Housing Group) and suicide prevention (Samaritans). Phil is currently the Head of HR & Development at the Police Federation of England & Wales. Phil has a particular interest in staff engagement, communications, leadership development and governance. Phil is a Fellow of the CIPD.
Rachel Credidio
Aster Transformation Director Click to read more...
Experienced Change Director. Strong business development professional, skilled in Business Planning, Business Development, Strategic Planning, Organizational Development, and Stakeholder Management.
René Carayol
CARAYOL Global Leadership Keynote Speaker and Chief Executive Click to read more...
René's focus is on inspirational leadership and high performing cultures, bound together with his compelling 'spike' philosophy founded on his own board level experience. René simply and magically provokes and inspires his audiences to be the best they can be.
Regina Borda
Pizza Hut Europe and Canada Managing Director Click to read more...
As Managing Director for Pizza Hut Europe and Canada, Regina is responsible for stewarding the continued growth and success of over 2,000 Pizza Hut restaurants in 30+ countries and for uncovering new avenues of growth in the brand's journey to becoming the most loved and fastest growing pizza concept on earth. An almost 20-year veteran of the Quick Service Restaurant and Consumer Packaged Goods and industries, Regina has held senior marketing and operations roles for Hershey International, KFC LA&C and Germany, as well as Taco Bell and Pizza Hut International, where she most recently served as Chief Brand Office for Pizza Hut in Latin America and the Caribbean, prior to stepping into her current role Regina has worked and lived in more than 15 different countries in Europe, Asia and the Americas, and her unique understanding of different business and consumer cultures is a valuable asset in her current role. Regina received her undergraduate degree in Cultural Anthropology from Université de Fribourg, Switzerland, and holds an MBA in International Business from University of Miami in Florida. A native of Switzerland, Regina now resides in London with her husband and three children. In her spare time, she enjoys running marathons, traveling, spending time with family and friends and reading.
Richard Saundry
The University of Sheffield Professor of HRM and Employment Relations Click to read more...
Richard Saundry is Professor of HRM and Employment Relations at the University of Sheffield and has previously held posts at the Universities of Leeds, Central Lancashire and Plymouth. He is the UKs leading academic authority on the management of discipline, grievance and workplace conflict. He is an author of 'Managing Employment Relations' the core CIPD text for Employee Relations and also edited 'Reframing Resolution' published in 2016 by Palgrave Macmillan, an important collection of cutting- edge conflict management research. His work has been published in a wide range of leading international academic journals including the British Journal of Industrial Relations, Human Relations, Human Resource Management Journal and Work Employment and Society. He has held a wide range of research grants and is currently working on a major project funded by the Economic and Social Research Council (ESRC) investigating the link between conflict competence, employee engagement and productivity. Richard has worked particularly closely with the Advisory, Conciliation and Arbitration Service (Acas) over the last ten years to shape policy and identify and evaluate innovative practice. This has involved a series of projects in the NHS including an influential review of the conflict management system develop by Northumbria Healthcare Trust.
Stephen Quest
European Commission Director General Click to read more...
Stephen Quest is the Director-General of the Joint Research Centre (JRC) as of 1 May 2020. Prior to this, he was the Director-General of the Directorate-General for Taxation and Customs Union (TAXUD) and the Director-General for Informatics (DIGIT), driving the digital transformation of the Commission. His career spans more than 25 years in the European civil service, and has included work on the EU budget, social and environmental policy and four years as Assistant to the Secretary-General. As Director-General, Stephen is particularly focused on modernising organisational culture and promoting innovation within the Commission, both as regards the use of technology and empowering and involving staff in decision-making. He is particularly passionate about communication and the interface between policy and technology.
Veronica Minano
Kwalee Talent Acquisition Manager Click to read more...
With more than a decade of HR and recruitment experience, first in the engineering industry and more recently in gaming, Veronica has built Kwalee's Talent Acquisition team from scratch and has overseen the company more than tripling in size in less than four years. She is passionate about how different personalities and skill-sets can be best combined to create a harmonious and creative working environment.
Zoe Griffin
Mott MacDonald Internal Engagement and Communication Officer Click to read more...
Having taught English in Spain and Colombia, and now working as an internal engagement and communication officer for Mott MacDonald, Zoe Griffin has a passion for communication and seeing it shape identities, cultures and businesses. Her experience has given her a strong understanding of how engaging colleagues can shape business success. She has been a key contributor to communicating strategic change to a global audience of over 16,000 employees. Zoe specialises in communicating about IT communications and promoting digital ways of working. As part of her role she organises and facilitates internal community calls – something she takes pride in and reflects her confidence and love for working with people.
Charlotte Mosley
Culture Amp Senior People Scientist Click to read more...
Charlotte Mosley is a Senior People Scientist at Culture Amp, with a background in Occupational Psychology. Having worked for a number of years in the world of employee experience and engagement, Charlotte now supports Culture Amp customers in the EMEA region. Charlotte helps organisations to drive their culture strategies, and enable every level of their business to act on people and culture data.
Michael Classen
Virgin Incentives & Virgin Experience Days Head of Business Development Click to read more...
Over 10 years' worth of sales experience gained predominantly within recruitment and sport, having sold corporate hospitality for the most prestigious venues and events in the UK. Now spearheading new business efforts for both Virgin Incentives and Virgin Experience Days by driving and managing new partnership opportunities for each brand Former professional footballer in Italy who is still an active amateur player and possess a much less impressive golfing ability despite all my efforts
Paysafe Chief HR Officer Click to read more...
Nick is Paysafe Group's Chief HR Officer and reports into the company's Group CEO, Philip McHugh. In this role, which he has held for over five years, Nick oversees all aspects of people management for Paysafe's 3,000+ team members around the world and leads a team of over 65 professionals in functions such as recruiting; compensation and benefits; internal communications & employee engagement; change management; learning & development; facilities and CSR (including diversity and inclusion). Over his years at Paysafe, as well as in his earlier career, Nick has also carved out a niche in leading the HR components of multiple M&A activities, ensuring the successful acquisition, onboarding and integration of businesses and their teams. Before joining Paysafe, Nick held various HR leadership roles for high profile international organisations in the telecoms and technology industries including Skrill (which was acquired by Paysafe in 2015); Bull Atos Technologies; Schlumberger and Xerox. Nick has a BA Hons in Human Geography from St Mary's University of London and an MA in Human Resources from Middlesex University. Based in the UK, he has also lived and worked in France and Malaysia.
Nic Marks
Friday Pulse Founder and CEO Click to read more...
Described by one client as a "statistician with a soul", Nic has been working in the field of happiness and wellbeing for over 25 years. In 2010 Nic gave a TED talk on his previous work in public policy, which has now been watched over 2.3million times. Named as one of the Top Ten Original Thinkers by the IoD's Director Magazine, Nic's work was hailed as one of Forbes Magazine's Seven Most Powerful Ideas in 2011. As Founder and CEO of Friday Pulse, Nic shares his creative thinking with leading organisations on how positive emotions drive productivity and profit.
Tim Wheeler
WorkJam VP EMEA Click to read more...
Tim has a two-decade track record of bringing innovative high-ROI solutions to his customers at Siemens, Honeywell, Blue Yonder, Aptos and now WorkJam. His solution experience covers supply chain, store operations, eCommerce as well as Workforce Management and Employee Engagement for industries as diverse as retail, manufacturing, transport & logistics and pharmaceuticals.
Chris Milliner
Performance Climate Systems Ltd Director Click to read more...
Experienced Change & Programme, Business Transformation and Process & Performance Consultant specialising in delivering quantifiable results and complex change initiatives. - 23-years' of practical experience across the public and private sectors and various industries: healthcare, defence, Home Office, mobile telecoms, automotive, engineering, management consulting, software development. - Pragmatic employer of best practice methodologies: MSP, PRINCE2, ITIL, Lean 6 Sigma. - Educated to Masters Degree level in Business Management and Economics. - Independent: vendor neutral, advisor to customers / users and suppliers / providers. - SC clearance and CRB checked. Currently working with Joint Forces Command - Information Systems & Services (ISS) to implement a Service Management regime across its portfolio of Services.
David Chamberlain
An executive leadership, development & talent specialist, helping organisations to measure culture, drive engagement and improve performance. Sales & Marketing Director at Performance Climate Systems with a proven track record of delivering exceptional service and results to a broad range of businesses and individuals. Over 15 years experience across markets in the UK, Asia, India, the US and Australia. As a Director of Performance Climate Systems, responsible for developing and growing International PCS partnerships across multiple industry sectors. Contact david.chamberlain@PerformanceClimateSystem.com to find out how we can help you to measure culture, drive engagement and improve performance.
Tanya Boyd
Insights Practitioner Education Manager Click to read more...
I am passionate about… Specialties: Talent and Organizational Development Learning and Development Personality Assessment Change Management Assessment (Selection and Development) Survey Research (Employees and Organizations) Competency studies Statistics Teaching
Idriss Bentoumi
Lumapps VP Product & Strategy Click to read more...
Berno Landau
Kincentric Senior Consultant Click to read more...
Berno is a Senior Consultant with Kincentric's Culture and Engagement practice. He is a passionate advocate for a holistic approach to employee experience and is working with leaders and organisations in the UK and around the globe to establish and deliver on high-impact employee experience frameworks.
Rachel Le Maire
BNP Paribas UK Talent Development Manager Click to read more...
Rachel has been working at BP Paribas for the last 10 years
CoachHub Transformation Consultant Click to read more...
Passionate about digital transformation and helping businesses thrive. Excited about making a positive impact in our ever-changing society. Curious about the world. My role as a transformation consultant is to collaborate with organisations globally to understand what their organisation is currently facing and ultimately how our solution can help transform and drive their business forward. We are Europe's leading Digital Coaching platform and we are working closely with many companies globally- boosting team performance/employee engagement, improving retention rates and reducing absenteeism, to name a few.
Zora Artis
Artis Advisory CEO Click to read more...
Zora Artis, GAICD SCMP FAMI CPM is the CEO of Artis Advisory in Melbourne, Australia. She has almost three decades of experience in both client and agency side, working with government, private and non-profit sectors in business strategy, communications, marketing, brand, and organizational alignment.
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Studio Host Welcome
LIVE! From the Engage Employee studio, Jo Moffatt, Strategy Director at Engage For Success opens the summit under the overarching title of 'The
LIVE! From the Engage Employee studio, Jo Moffatt, Strategy Director at Engage For Success opens the summit under the overarching title of 'The paramount importance of effective employee engagement in tumultuous times', which will be filled with a whole host of organisations ranging from Pizza Hut, to Bacardi to HelloFresh Global to TomTom, describing among other things how they have dealt with the unprecedented times of the pandemic, with the literally overnight move from working in the office to working at home.
Jo Moffatt Engage for Success
Why Employee Engagement is a CEO-Level Issue
Employee engagement has long been seen as an optional extra, to be delegated to an HR department which itself is seen as a cost centre. Professor
Employee engagement has long been seen as an optional extra, to be delegated to an HR department which itself is seen as a cost centre. Professor Alex Edmans will use 28 years of evidence to show that it's fundamental to a company's success and should be a CEO-level issue. The talk will also provide practical tips for making employee engagement a reality.
Alex Edmans London Business School
Bouncing back in a covid world: how happiness & positivity build resilience
– Why happiness is the best measure of engagement – Tracking employee happiness through Covid – How positivity leads to business
– Why happiness is the best measure of engagement
– Tracking employee happiness through Covid
– How positivity leads to business success
– How to build happy productive teams
Nic Marks Friday Pulse
Lloyds Banking Group Case Study: Supporting our people through crisis
Jody will discuss how the Internal Communications team Lloyds Banking Group responded during the initial phase of the Coronavirus pandemic and
Jody will discuss how the Internal Communications team Lloyds Banking Group responded during the initial phase of the Coronavirus pandemic and adapted their approach to content and channels to make sure colleagues were supported. This will include how Lloyds Banking Group utilised an existing mobile channel and saw the number of app users double and how simplified their approach to content production and delivery.
Jody Lewis Lloyds Banking Group
Navigating change – lessons on how to create and sustain engaging employee experiences
2020 has been a challenging year for companies around the globe. How did your organisation respond to the crisis initially and where are you now
2020 has been a challenging year for companies around the globe. How did your organisation respond to the crisis initially and where are you now on your transformation journey? Are you hoping for the best or are you actively shifting your priorities at unprecedented speeds? In this session, we will showcase how many companies are managing to switch gears on their approach to employee feedback and engagement, providing crucial direction to business leaders during the first months of the crisis. We will examine emerging topics that organisations are struggling with right now and how solutions might have changed. And we will discuss why purpose, empathetic leadership, agility, and a human-centred approach to employee experience will be key to success going forward.
Berno Landau Kincentric
Coffee and Meet the Sponsors
Your opportunity to meet the industry leaders supporting the event. Whether you want to get in touch with the team, watch an exclusive demo,
Your opportunity to meet the industry leaders supporting the event. Whether you want to get in touch with the team, watch an exclusive demo, request a call back or download content within our knowledge hubs, there's a feast of opportunities to connect and learn with the industry's finest. The best brains in the business are on hand to answer all your technical questions so don't miss your chance to discover how they can help.
ROUNDTABLE SESSION
How are you rewarding, recognising and incentivising your workforce through the most challenging times in our generation?
Roundtable discussion to uncover the various methods in which businesses of all shapes and sizes are looking to keep their employees engaged,
Roundtable discussion to uncover the various methods in which businesses of all shapes and sizes are looking to keep their employees engaged, motivated and happy during these unprecedented times. Are we better off thinking outside the box, going back to basics or adopting a mixture of the two with all that lies in between? Join us at the Employee Engagement Summit to discuss what has and has not worked in the past, with particular focus on the past eight months since Covid-19 started to impact our lives. We will be covering all things employee engagement, from reward and recognition to sales incentives, long service awards and much more.
Michael Classen Virgin Incentives & Virgin Experience Days
Deutsche Bank Case Study: Good intent is not enough, the wish to transform needs to translate into systematic and practical action
Birthe Mester, Global Head for Performance, Engagement and Culture will talk about why her practical guide to driving results through systematic
Birthe Mester, Global Head for Performance, Engagement and Culture will talk about why her practical guide to driving results through systematic engagement, Inform – Connect – Engage, helped managers at Deutsche Bank to really understand how they can pro-actively drive behavioural change and with that affect long lasting transformation. Her approach won an industry award.
Birthe Mester Deutsche Bank
Frontline Engagement Case Studies from Iconic Brands
Employee Engagement is more than an employer-sanctioned GDPR compliant communications platform although that's a good start. (The frontline is
Employee Engagement is more than an employer-sanctioned GDPR compliant communications platform although that's a good start. (The frontline is particularly challenging) Come see how world-class brands from Shell to Avis to TK Maxx started their initiatives and achieved significant results from a multi-prong approach to not just engage & retain workers but excel even during a pandemic.
Tim Wheeler WorkJam
End User Interview: Pizza Hut
Ever wondered what it's like to be a Managing Director at Pizza Hut? Join our exclusive interview with Regina Borda, as she tells us more about
Ever wondered what it's like to be a Managing Director at Pizza Hut? Join our exclusive interview with Regina Borda, as she tells us more about her role, recent projects, and future plans.
Regina Borda Pizza Hut Europe and Canada
Lunch and Meet the Sponsors
Re-boarding and Onboarding in a Virtual Environment
If employee engagement is the emotional commitment the employee has to the organization and its goals, how do we develop this commitment during
If employee engagement is the emotional commitment the employee has to the organization and its goals, how do we develop this commitment during Onboarding new hires or Re-boarding those who may have been out of the business, when we are working in a virtual environment?
Typical components in onboarding include fostering a supportive relationship between a new hire and their manager, ensuring they are clear on their role/tasks, introducing them to their colleagues, and making sure they know where to find appropriate resources to succeed. Working in a fully or partially virtual environment adds an extra challenge to this process.
This roundtable will share some practical tools to support onboarding in an online or distanced work situation, including the use of personality preference assessments and team preference charts (team wheels), and will invite sharing of ideas and collaboration amongst participants.
Tanya Boyd Insights
HelloFresh case study: Putting our people at the heart of everything we do
Freya Steffen will be highlighting how at HelloFresh employee engagement starts with employee experience, especially in time like these. She will
Freya Steffen will be highlighting how at HelloFresh employee engagement starts with employee experience, especially in time like these. She will look at how HelloFresh approached employee engagement back in 2016 and how it has evolved to today's approach of today. The aim of the business if is to have the employee at the heart of everything they do.
Freya Steffen HelloFresh Global
BNP Paribas Case Study: Engaging Talent Development
A conversation with our client BNP Paribas. During this interview, Jessica Roberts, Transformation Consultant at CoachHub, interviews Rachel Le
A conversation with our client BNP Paribas. During this interview, Jessica Roberts, Transformation Consultant at CoachHub, interviews Rachel Le Maire, UK Talent Development Manager at BNP Paribas. During this conversation Jessica and Rachel discuss the most effective methods for engaging talent development and how CoachHub is supporting BNP Paribas' leaders of tomorrow with digital coaching.
Rachel Le Maire BNP Paribas
Jessica Roberts CoachHub
Engagement and Wellbeing Alone Are Not Enough
Improving employee engagement and wellbeing doesn't necessarily lead to better performance. The evidence suggests that whilst engaged, happy
Improving employee engagement and wellbeing doesn't necessarily lead to better performance. The evidence suggests that whilst engaged, happy staff are an important factor in creating the conditions for increased output, this has to be matched by basic business foundations.
In this session, we'll explore the need to support leaders in providing a balance of transactional (goals, roles and processes) and transformational (adaptability, connection and resilience) elements in order to optimise team performance. We'll look at real-world examples and how a simple set of data/metrics can help you make the link between staff wellbeing, engagement and performance.
If you've reshaped your workforce post-Covid and are pro-actively looking to the next horizon, this session is for you. It's about helping you to create an agile, sustainable and productive workforce that can flex with the demands of an uncertain world.
Chris Milliner Performance Climate Systems Ltd
David Chamberlain Performance Climate Systems Ltd
University College of Dublin Case Study: Keeping the employee central in your employee engagement strategy
Understanding what employees value, delivering novel engagement opportunities and measuring results are all key elements of UCD's employee
Understanding what employees value, delivering novel engagement opportunities and measuring results are all key elements of UCD's employee engagement strategy. A strategy designed to help UCD become a university and employer of choice.
Working in a large organisation across 60 buildings on 2 campus plus overseas operations, a common comment overheard at our events is "I've being communicating with you for years via email, it's really nice to meet you". Bringing employees together, be it to deliver information, learn a skill or improve health or wellbeing is central to our approach.
This session is designed to share ideas and practical approaches that we have used to build engagement levels and start to change the culture of the organisation for the better.
Mark Simpson University College Dublin (UCD), Ireland
Bacardi Case Study: Disruptive Talent for a Disruptive World
We will explore some key insights, learnings and questions regarding the power of purpose, strategy and culture in managing disruptive times
We will explore some key insights, learnings and questions regarding the power of purpose, strategy and culture in managing disruptive times (including the pandemic) while forming Guiding Principles to generate lasting change in the New Better world.
How Bacardi is engaging Primos (employees) to build a NEW BETTER through an intense focus on Purpose, Capability, Belonging, Engagement and Connection.
Scott Northcutt Bacardi
Panel Discussion: How can we engage our people in such uncertain times
Hear from some of the industry's most well respected engagement professionals as they discuss the impact of uncertain times and how they have
Hear from some of the industry's most well respected engagement professionals as they discuss the impact of uncertain times and how they have engaged their people to enable effective, innovative and successful campaigns to suit the needs of the 'new norm'.
Emma James Moto Hospitality
Emma Bell Innovations for Learning
Jo Tyler Whitbread
Phil Day Police Federation of England and Wales
Unilever Case Study: Employee Led Design at Unilever
Unilever has been on an Employee Experience journey since 2018, and is now developing its' 3rd generation of the voice of the Employee program
Unilever has been on an Employee Experience journey since 2018, and is now developing its' 3rd generation of the voice of the Employee program based on best practices and past learnings gains. We will be sharing how we use several tools to ensure the needs of the employee drive our prioritization, product design, and success measures.
Surbhi Ugra Unilever
Studio Host Closing Remarks
What a day! Jo Moffatt rounds up the key findings from what's been a heady mix of live panel discussions, one on one interviews, effective
What a day! Jo Moffatt rounds up the key findings from what's been a heady mix of live panel discussions, one on one interviews, effective networking and a plethora of case studies from leading household brands across industry sectors.
Day Two begins LIVE! From the Engage Employee studio, Charlotte Dahl, Creative Planning Director at Woodreed opens under the overarching title of
Day Two begins LIVE! From the Engage Employee studio, Charlotte Dahl, Creative Planning Director at Woodreed opens under the overarching title of 'The paramount importance of effective employee engagement in tumultuous times', which will be filled with exclusive presentations from a whole host of organisations ranging from The Home Office to Lloyds Banking Group to FSCS.
Day Two highlights include a panel discussion on 'Working from home' with contributions from organisations ranging from Treatwell to Aster involved, and an exclusive one on one interview with BrewDog.
Charlotte Dahl Woodreed
The Home Office Case Study: Putting the Wellbeing of our People front and centre
Catherine will share how the Home Office has been engaging with staff through the pandemic, with a strong focus on the wellbeing of all
Catherine will share how the Home Office has been engaging with staff through the pandemic, with a strong focus on the wellbeing of all colleagues. She will also discuss challenges and issues around embedding new working practices within the wider Civil Service context.
Catherine Morris The Home Office
COVID-19 communication lessons from APAC
Zora will share lessons from what's worked well to date from the regions that are a step ahead, and the emerging trends from brands adapting
Zora will share lessons from what's worked well to date from the regions that are a step ahead, and the emerging trends from brands adapting to the pandemic. As many organizations are re-examining how they adapt their business models and adapt their ways of working, Zora will also explore what value we can create for the C-suite as communication professionals. By the end of this talk, you'll learn: how to adapt and transition into a recovery stage; what is working for those already in a recovery stage — and how they got there; the new emerging trends since COVID-19 and how to apply them.
Zora Artis Artis Advisory
University of Sheffield Case Study: Skilled managers and productive workplaces? Closing the evidence gap
'Skilled managers – productive workplaces' is an innovative project funded by the Economic and Social Research Council (ESRC) as part of
'Skilled managers – productive workplaces' is an innovative project funded by the Economic and Social Research Council (ESRC) as part of their ground-breaking 'Management Practices and Employee Engagement' programme. The role of enhanced managerial capabilities in boosting engagement and solving the UK's productivity puzzle has become a focus of intense debate in recent years. However, there is very little hard evidence either about what skills managers need or whether skills development can deliver more engaged teams and improved performance. This project seeks to fill this gap by designing an innovative training programme designed to give line managers the tools they need to handle complex and difficult workplace issues and then conducting rigorous organisational trials to measure its impact. In this presentation Paul Latreille and Richard Saundry, the UK's leading academic experts on conflict management will examine early findings from the project and outline the key lessons for organisations seeking to boost engagement and productivity.
Richard Saundry The University of Sheffield
Paul Latreille The University of Sheffield
Optimising employee engagement to drive value, enhance wellbeing, and to future proof Paysafe
For HR leaders, having a holistic view of the employee journey is critical to developing your people and fuelling your company's success.
For HR leaders, having a holistic view of the employee journey is critical to developing your people and fuelling your company's success. Unfortunately, with 'survey platforms', different surveys never talk to one another and data remains captive. As a result, analysing data across survey programs is painful and resource-intensive. But what if you could connect survey feedback and understand the full employee experience or how your employees are feeling in just a few clicks? Hear more about how we support Paysafe's ability to discover how milestones like onboarding impact engagement over time, what we learn from exits and how they have navigated the complexities associated with Covid. We will also cover:
Why designing a measurement strategy is about more than just a single survey,
How Technology can help connect survey feedback, understand the full employee experience and drive performance,
What Paysafe was able to achieve in response to Covid, including 'Safeguarding People, Wellbeing and their Future of Work strategy'.
Nick Walker Paysafe
Saint-Gobain Group Case Study: Reevaluating employee engagement from a customer perspective: The employees, the company and the external stakeholders
Revaluating employee engagement from a customer perspective: The employees, the company and the external stakeholders. A case study presentation
Revaluating employee engagement from a customer perspective: The employees, the company and the external stakeholders. A case study presentation from the French multinational Saint-Gobain on how to reevaluate the employee engagement and turn it into something more holistic. Taking the perspectives and needs of the various internal and external customer groups into consideration while doing so. Presented by Jorgen Pedersen, Vice President Compensation & Benefits and International Mobility
Jorgen Pedersen Saint-Gobain Group
The power of employee feedback in turbulent times
During a crisis, employee experience is often one of the first things to be overlooked – with businesses instead focusing on how to minimise
During a crisis, employee experience is often one of the first things to be overlooked – with businesses instead focusing on how to minimise disruption and maintain a sense of 'business as usual'. Over the last six months many companies have decided to pull back their employee listening strategies, fearing it's the wrong time to be seeking feedback from employees. But in truth, employee feedback is one of the most powerful things an organisation can harness during a crisis or times of uncertainty.
During this session, we will discuss the reasons why organisations are so reluctant to gather employee feedback and explore some of the reasons feedback is so powerful – particularly during turbulent times. Finally, we'll hear from Jessica Barlow, Director of HR and Talent at Foundry on their experience of surveying through COVID-19 and the actions they've taken
Charlotte Mosley Culture Amp
Jessica Barlow Foundry
END USER INTERVEW
End User Interview: BrewDog
Ever wondered what it's like to be the Head of Employee Engagement for one of the UK's largest growing brewery's? Join our exclusive
Ever wondered what it's like to be the Head of Employee Engagement for one of the UK's largest growing brewery's? Join our exclusive interview with Fiona Hunter, as she shares insight into her role at BrewDog, recent projects, and future plans.
Fiona Hunter BrewDog
Building a culture of inclusion by valuing difference
Some goals of Diversity & Inclusion training may include raising people's awareness and helping them to see the world through the eyes of
Some goals of Diversity & Inclusion training may include raising people's awareness and helping them to see the world through the eyes of someone of a different age, race, gender, etc.; and providing exercises to help build skills around better communication with people from diverse backgrounds.
Personality preferences are another kind of diversity, which sit outside more traditional categories of age, race, gender. Using personality assessments to increase self-awareness related to personality preferences, and then training people on how to adapt to connect with those with different preferences can come alongside and enhance a more traditional approach to Inclusion.
This roundtable will share this perspective of the value of exploring personality differences in enhancing inclusion initiatives in an organisation, including models and suggested exercises; and will encourage sharing of ideas across participants.
DHL Case Study: Defining moments - How to create a culture of engagement
Research shows that an attractive and engaging company culture is one of the key determinant to be successful in tough job markets. With more than
Research shows that an attractive and engaging company culture is one of the key determinant to be successful in tough job markets. With more than 100,000 employees and operations in 220 countries and territories, creating a unique, engaging and motivating culture is a key challenge for DHL Express.
Jonathan Ruff will share how by designing defining moments for employees, DHL Express created a global culture of engagement, recognised as #4 in the global Great Place to Work list.
Jonathan Ruff DHL Express
FM Logistic Case Study: Empowering Frontline Workers
With more than 27,000 collaborators worldwide, including 20,000 field workers, FM Logistic ensures the optimization of the global supply chain.
With more than 27,000 collaborators worldwide, including 20,000 field workers, FM Logistic ensures the optimization of the global supply chain. Idriss Bentoumi will share how FM Logistic has been bringing all workers into its Digital Workplace no matter their role in the company or location in the world.
This session is designed to share LumApps' Digital Workplace vision to connect and empower deskless workers.
Idriss Bentoumi Lumapps
European Commission Case Study: Lessons from the trenches - Stories of leading change in the public sector
How can leaders inspire and support effective change? Drawing on his experience in a variety of leadership positions in the European Commission,
How can leaders inspire and support effective change? Drawing on his experience in a variety of leadership positions in the European Commission, Stephen will set out some of the challenges he has confronted in driving change in the public sector.
He will share some of the lessons he has learnt along the way – what has worked in helping to build trust, get people on board and deliver effective organisational change, in spite of constraints.
Stephen Quest European Commission
Leveraging Recognition to Build Culture
Join Mark Heywood, Head of Performance and Recognition at Lloyds Banking Group, as he shares how they have successfully leveraged employee
Join Mark Heywood, Head of Performance and Recognition at Lloyds Banking Group, as he shares how they have successfully leveraged employee recognition to help enhance the culture of the business through the positive reinforcement of values and behaviours and how it has become even more important given the challenges of 2020.
Mark will discuss their journey of transformation and how their employee recognition programme continues to grow to become an even more integral part of the people strategy.
This session will explore how:
• to improve culture and performance through joined up strategy
• aligning your people to business objectives and company values and behaviours can improve culture and drive employee engagement
• LBG's programme continues to grow and be an integral part of the people strategy
Mark Heywood Lloyds Banking Group
Panel Discussion: Working from home – will we ever go back to the office
Join our panellist for today's debate where they will be sharing their experiences with working from home, and ask the all important
Join our panellist for today's debate where they will be sharing their experiences with working from home, and ask the all important question – if we ever will go back to the office.
Carlo Beschi Treatwell
Costanza Tobino Stats Perform
Rachel Credidio Aster
Veronica Minano Kwalee
FSCS Case Study: From Engagement to Experience – revolutionising internal communication to create excitement
The Financial Services Compensation Scheme (FSCS) helps people get back on track by protecting them when authorised financial services firms fail.
The Financial Services Compensation Scheme (FSCS) helps people get back on track by protecting them when authorised financial services firms fail. We're independent, cover all regulated financial services in the UK, and are unique internationally for the scope of the protection we provide. Since our launch in 2001 we've come to the aid of millions of people and paid out billions in compensation. The FSCS is an organisation that makes a difference and in which our people make a difference.
So, ensuring that our people are connected to our social purpose; understand and are engaged with our strategy; experience a healthy and supportive culture and perhaps most importantly are excited about the future is essential.
In this interactive and practical session David Blackburn – Chief People Officer – will share the FSCS's journey from engagement to experience. How they tackled cultural challenges; completely rethought their approach to internal communication and maximised the return on their investment. An approach that was recognised in multiple National Awards last year and has driven significant improvements in business performance.
David Blackburn Financial Services Compensation Scheme (FSCS)
What a day! Charlotte Dahl rounds up the key findings from what's been a heady mix of live panel discussions, one on one interviews, effective
What a day! Charlotte Dahl rounds up the key findings from what's been a heady mix of live panel discussions, one on one interviews, effective networking and a plethora of case studies from leading household brands across industry sectors.
Join us for Day Three of the Virtual Employee Engagement Summit LIVE! From the Engage Employee studio, Gerry Brown, Chief Customer Rescue Officer
Join us for Day Three of the Virtual Employee Engagement Summit LIVE! From the Engage Employee studio, Gerry Brown, Chief Customer Rescue Officer at Customer Lifeguard kicks off the final day under the overarching title of 'The paramount importance of effective employee engagement in tumultuous times', which will be filled with exclusive presentations from a whole host of organisations ranging from Tottenham Hotspur FC to PepsiCo to Dixons Carphone to The British Council.
Day Three highlights include a panel discussion focusing on 'The future of Employee Engagement' with contributions from organisations ranging from Experian to Philips involved, and an exclusive one on one interview with TomTom.
Gerry Brown Customer Lifeguard
npower Case Study: Engaging our people through the npower Transformation journey
The npower transformation journey started by fixing the fundamentals by introducing a five point plan, focussing on data, systems and processes,
The npower transformation journey started by fixing the fundamentals by introducing a five point plan, focussing on data, systems and processes, this was incredibly successful And saw some amazing results…. over £30m in cost savings, 200 processes optimised and 50% reduction in processing time… we had fixed the basics and regained control
But…we were chasing process perfection and it doesn't exist
The presentation will focus on a lightbulb moment in npower to shift our focus to people not systems or processes. We introduced our cultural transformation programme and started doing the small things well. Supporting our people to have brilliant conversations with our customers by getting the basics right. By focussing on our Customers and engaging our people, the results looked after themselves seeing huge shift in ESAT CSAT and NPS…
Chris Thewlis npower
British Council Case Study: Employee Engagement on a Global Scale
Catherine Ward, British Council's Chief People Officer, will review the benefits and learnings of the roll-out of a dynamic staff engagement
Catherine Ward, British Council's Chief People Officer, will review the benefits and learnings of the roll-out of a dynamic staff engagement process for more than 12,000 employees based in over 110 countries.
British Council is the United Kingdom's international organisation for cultural relations and educational opportunities. Founded in 1934, it works in more than 100 countries across the world in the fields of arts and culture, the English language, education and civil society.
In 2019 it reached more than 80 million people directly and 791 million people overall, including online, through broadcasts and publications. In 2019, British Council's People function adopted a new approach to understanding and acting on employee feedback. Using an innovative technology platform, rather than the traditional consultancy-led survey, the new global employee engagement survey was sent to more than 12,000 colleagues. This was the first time British Council had direct control over its employee engagement survey. This provided autonomy to use the survey as a strategic business diagnostic tool to better understand and improve employee experience. The full survey was followed up by a 'pulse' survey later that year to check progress against specific metrics, with the full support of the Senior Leadership Team.
Catherine Ward The British Council
Tottenham Hotspur FC Case Study: Employee engagement the Spurs way
A modern football stadium is actually several businesses in one: football matches, yes, but add to that retail, hospitality, catering,
A modern football stadium is actually several businesses in one: football matches, yes, but add to that retail, hospitality, catering, transportation, conference & banqueting, leisure activities, and NFL (with their own separate retractable pitch). With the new Tottenham Hotspur stadium, the vision was to design and deliver "6-star digitally enhanced customer experiences"; a seamless integration of these businesses, including delivering branded experience through our employees and partners, with over 62,000 customers attending live and many millions more engaging digitally.
• To create a place that delivers more than just sport – creating world class experiences through people • To create the most digitally advanced stadium in the world
• To develop a vibrant customer-centric culture to operate the new stadium experiences
Part of our vision included a social vision. We also wanted to attract, develop, and retain great people, with a focus on the area of Tottenham. Our focus is to recruit people who have the values, attitudes and skills (SPURS WAY) necessary to do the job regardless of experience. "We can teach a qualification, we cannot teach people to be respectful" Achieving these outcomes required a comprehensive customer and employee engagement strategy. This requires a comprehensive customer and employee engagement
Mathijs Leenhouts Tottenham Hotspur FC
Nicholas Brice Soul Corporations
NHS Digital Case Study: Care, Connection, Celebration: the role of Internal Communications in employee engagement during a crisis
Helen and Penny, who job share the role of Head of Internal Communications at NHS Digital, will talk through their strategy for internal
Helen and Penny, who job share the role of Head of Internal Communications at NHS Digital, will talk through their strategy for internal communications to maintain engagement during COVID-19: working closely with HR partners to ensure colleagues are cared for and take care of themselves; creating connections across the organisation between senior leaders and the wider organisation and between colleagues through sharing stories and experiences, and tapping into colleagues' pride and passion through celebration.
Penny Richards NHS Digital
Helen Hartley NHS Digital
Dixons Carphone Case Study: Engagement strategies for the future
Melissa Hungerford will talk delegates through the employee and customer engagement journey at Dixons Carphone at a time of huge disruption to the
Melissa Hungerford will talk delegates through the employee and customer engagement journey at Dixons Carphone at a time of huge disruption to the retail/telecoms marketplaces in 2020 and look to the future as upheaval continues.
Melissa Hungerford Dixons Carphone
Bayer Crop Science Case Study: Increasing Employee Engagement - Inside a Mission Critical Industry Amid the Covid-19 Pandemic
With a workforce of more than 100,000 employees and a presence in almost every country in the world, Bayer, an everyday household brand, was
With a workforce of more than 100,000 employees and a presence in almost every country in the world, Bayer, an everyday household brand, was confronted with an unprecedented scenario for both employees and customers. Within the Crop Science division, it was mission critical to find solutions for the challenging and ever changing work environment for employees – as Bayer's farmer customers relied on them to deliver key products for planting and harvest seasons that were underway in the Northern and Southern hemispheres. To avoid this health crisis from turning into a hunger crisis, Bayer had to keep employees working safely and efficiently – and live up to its vision, "Health for All, Hunger for None."
In this session, Gaby will outline the challenges the Bayer Crop Science faced in the early days of the pandemic and how throughout these challenges, she and her team helped bolster employee engagement throughout the organization. She will also share insight into the future as Bayer looks to their Next Normal.
Gabriele Oehlschlaeger Bayer Crop Science
End User Interview: TomTom
Ever wondered what it's like to be a Coordinator at the leading location technology specialist – TomTom? Join our exclusive interview with
Ever wondered what it's like to be a Coordinator at the leading location technology specialist – TomTom? Join our exclusive interview with Mariya Findzhikova, as she tells us more about her role, recent projects, and future plans.
Mariya Findzhikova TomTom
"Believe in Everybody" Our world has changed and we need a different and more inclusive and empathetic form of leadership for these
"Believe in Everybody"
Our world has changed and we need a different and more inclusive and empathetic form of leadership for these extraordinary times.
René will demonstrate through a series of unforgettable stories how some of the world's most progressive companies and leaders have adapted to this volatile world.
No one who attends will leave without their approach to leadership having been enhanced forever.
René Carayol CARAYOL
Improving employee engagement and wellbeing doesn't necessarily lead to better performance. The evidence suggests that whilst engaged, happy staff are an important factor in creating the conditions for increased output, this has to be matched by basic business foundations. In this session, we'll explore the need to support leaders in providing a balance of transactional (goals, roles and processes) and transformational (adaptability, connection and resilience) elements in order to optimise team performance. We'll look at real-world examples and how a simple set of data/metrics can help you make the link between staff wellbeing, engagement and performance. If you've reshaped your workforce post-Covid and are pro-actively looking to the next horizon, this session is for you. It's about helping you to create an agile, sustainable and productive workforce that can flex with the demands of an uncertain world.
PepsiCo Case Study: Uniting our people through a new support structure
A new focus on empathy, inclusion, support, and connection is vital to success now. Every company has been facing the enormous and urgent need to
A new focus on empathy, inclusion, support, and connection is vital to success now. Every company has been facing the enormous and urgent need to create a new support structure for employees at all levels – and we all managed to find things that helped unite people, keep energized and engaged despite the challenges. A few such things along with the learnings from us at PepsiCo Europe I'm going to share in my session.
Lena Tsvetinskaya PepsiCo
Deutsche Telekom Case Study: Human-Centered Learning Design
Digitalisation is impacting Deutsche Telekom's business model and thus our people. The half-life of knowledge and skills is decreasing rapidly,
Digitalisation is impacting Deutsche Telekom's business model and thus our people. The half-life of knowledge and skills is decreasing rapidly, new skill-requirements constantly emerge. As lifelong learning is no longer just a buzzword but a competitive-critical reality, Deutsche Telekom started a company-wide initiative to develop a new culture of learning within the group. With the help of AI, digital and mobile learning platforms we aim to create a completely new learning experience and an environment where our people feel encouraged to take responsibility of their individual learning journey.
Julia Herpel Deutsche Telekom
Panel Debate: What does the future hold for Diversity and Inclusion?
Hear from some of the industry's experts as they share their thoughts on the future of Diversity and Inclusion and where they see the
Hear from some of the industry's experts as they share their thoughts on the future of Diversity and Inclusion and where they see the industry heading
Amy Priest Experian
Nathalie Lam Philips
Pamela Brown West Midlands Ambulance
Nzinga Orgill Heathrow
Tarmac Case Study: Values in a Covid Climate
"If you don't stick to your values when they're being tested, they're not values – they're hobbies."
"If you don't stick to your values when they're being tested, they're not values – they're hobbies." Employee engagement professionals have certainly been through a testing time with coronavirus – the pace, impact and sheer number of people affected are like no other crisis we've ever experienced. How did Tarmac use its organisational values as a guide for managing the crisis?
Kate Jones Tarmac
And that's a wrap! Gerry Brown rounds up the key findings from what's been a a heady mix of live panel discussions, one on one interviews,
And that's a wrap! Gerry Brown rounds up the key findings from what's been a a heady mix of live panel discussions, one on one interviews, effective networking and a plethora of case studies from leading household brands across industry sectors.
What our delegates think
I can't commend you enough on the quality of speakers. Excellent to hear from world class brands all in one place "
Marks & Spencers
Easy to register and access presentations. Very well organised and chaired. Great case studies focused on current affairs "
HSBC Plc
A fabulous opportunity to learn and exchange ideas with diverse companies, I found it inspired me to bring about changes in my organisation "
The event was an enjoyable learning experience that celebrates Employee Engagement through people and technology "
Canada Life Ltd
The best Internal Communications event I've ever attended. I'd recommend to anyone! "
Dixons Carphone
2019 Employee Engagement Summit Highlights Video
2019 Delegates Included
● Ability Matters Group ● Affinity Water ● Air France ● American Golf ● Arnold Clark ● Arsenal ● Auto Trader ● AXA ● BGL Group ● Barclays ● BBC Studios ● British Heart Foundation ● BT ● BUPA ● CANON ● Checkatrade ● Chelsea FC ● CitySprint ● Direct Line ● Doctify ● Dominos ● Dragonfish UK ● EE ● Etihad Airways ● Eve ● Experian ● Explore Learning ● Fidelity International ● Ford ● Foxtons ● Fuller's ● Google ● Great Western Railway ● Gartner ● H&M ● Hermes ● Hertz ● Hugo Boss ● ING ● John Lewis ● Just Eat ● Kent Fire and Rescue Service ● Kings Place Music Foundation ● Ladbrokes Coral ● Leon ● Lloyds Banking Group ● LV ● Marks and Spencer ● Mars Wrigley Confectionery ●McDonalds ● Metro Bank ● Monsoon Accessorize ● Morgan Sindall ● National Express ● National Grid ● News UK ● Oliver Bonas ● OneSource ● P&O Ferries ● Photobox ● Plusnet PLC ● Pret ● RHS ● RSA ● RBS ● Sainsburys ● Save the Children ● SCS ● Secret Escapes ● Serco ● Shell ● Southeastern Railway ● Tate Britain & Tate Modern ● TCS ● Telegraph ● Tesco ● The Body Shop ● Three ● Toyota ● TUI UK ● Urban Massage ● VideoSmart ● Virgin Media ● VistaJet ● Vitality Health ● Vodafone ● Volkswagen Group UK ● Waitrose ● Yorkshire Water ● Zurich Insurance
Limeade is an employee experience software company that helps build great places to work. The Limeade platform unifies employee well-being, engagement and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.
Cornerstone OnDemand helps organisations to recruit, train, and manage their people. We work with hundreds of the world's largest companies and thousands of smaller ones to help them engage their workforces and empower their people. Our computer software impacts every aspect of the employee experience, helping people to make their best work even better – which ultimately translates into greater business results.
Achievers' employee voice and recognition solutions bring your organisation's values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behaviour change, so your people and your organisation can experience sustainable, data-driven business results.
Friday Pulse
When people remain positive, they cope better with change. As we continue to adjust to new ways of working during the pandemic, supporting your employees' wellbeing has never been more vital. Friday Pulse's people platform asks employees how they feel at work, especially as we grapple with COVID-19's inherent stresses. By tracking positive and negative emotions and collecting weekly feedback, Friday Pulse provides real-time insights on individuals, teams and organizations. With 25+ years of original research across 1,000+ organizations and 9,000+ teams, Friday Pulse measures and improves workplace culture by collecting and interpreting weekly and quarterly data on employees' experience of work, enabling leaders to be responsive to immediate issues or challenges. Founded by Nic Marks, leading statistician, happiness expert and TED speaker, Friday Pulse's mission is to improve workplace wellbeing. So, to help, we are offering companies and teams (50 - 1,000 employees) access to our people platform free of charge for 12 weeks. www.fridaypulse.com/free-offer
WorkJam's Digital Workplace technology is designed to bring your workforce together through agile scheduling, transformative communication, experiential learning and tailored recognition seamlessly through a single user experience. View website here
Intuo
intuo is a talent enablement platform that offers an alternative for performance management, knowledge sharing, and annual engagement surveys. We enable people and organisations to thrive and organise their talent processes.
View Intuo's website
Virgin Incentives
Virgin Incentives are all about rewards and recognition – an ideal choice for organisations that want to ensure their employees feel genuinely valued with unforgettable days out, through Virgin Experience Days, Leisure Vouchers and more. Virgin Experience Days run the range from race track laps in a high-speed supercar to Michelin-starred meals and soothing spa days, served in a smart Virgin-branded envelope and free to be booked at your employees' leisure. They're easy to gift and easy to use, with plenty of different gifting options such as vouchers, gift cards, instant e-codes and collections vouchers, and they're simple to redeem too. To find out more, go to: https://virginincentives.co.uk/contact/ or call 0330 111 3030
Kincentric
Meet Kincentric: Proven expertise in unlocking the power of people and teams. Through decades of expertise in employee engagement, people strategy, organisational culture, leadership assessment and development, and HR advisory services, Kincentric enables change from the inside. In this difficult time, as the coronavirus/COVID-19 crisis continues, people and organisations face unprecedented new challenges. We, at Kincentric, are closely following how these developments impact client organisations and the individuals working in them as well as the health and well-being of our own colleagues around the world. Leadership, organisational culture and engagement are more critical than ever to successfully navigate this disruption. In our suddenly more virtual world, our dedicated global teams stand ready and well-equipped to help you guide your organisation through these turbulent times, providing you with data-driven insights, intuitive technology and human-centered advice.
Performance Climate System
If you're looking to create more productive and effective teams and leaders, to promote a culture that drives performance and engagement and prove a tangible return on investment on your learning and development activity, the Performance Climate System is for you. The Performance Climate System enables organisations and coaches to measure culture, engagement and the impact of leadership on performance. Using quick and simple, anonymous online surveys, it provides objective data alongside qualitative feedback, on organisational and team culture, employee experience and the environment created by leadership behaviour. If you work in Learning and Development, Coaching or Talent Management, PCS will help to prioritise and focus your activity, time and spend on the areas that really matter. It will inform how to most effectively deliver against the needs of your business or client and provide a tangible return on investment and measure of success. If you're a leader of a team, PCS provides a vehicle and roadmap to understand your team's development needs, to better understand the impact of your leadership on your people and empowers you to improve your culture, engagement and performance. So, how do we measure Culture? The Performance Climate System measures culture via the notion of climate. Organisational Climate is a proven and academically validated concept. It can be defined as the mood or atmosphere within a team or organisation. Or quite literally, 'how it feels around here'. PCS provides an overall measure of climate but also breaks it down into six key components; Goals, Roles, Processes, Adaptability, Connection and Resilience. Climate is a significant determinant of the performance of the team. The single biggest factor affecting team climate is the behaviour and actions of the leader. If you measure climate, you're able to measure the effectiveness of leadership and the potential for the team to perform. In numerous studies using PCS, we have consistently seen a direct correlation between the climate score and the performance of the team. What makes up the Performance Climate System? The Performance Climate System comprises 3 principal elements:
An intuitive and informative data analysis and comparison system called the Organisational Performance Dashboard or OPD. The OPD provides an organisational overview of your climate and enables analysis of climate by team, function or region. It enables you to track climate and performance over time.
Our original climate measurement survey is called PCS Pro. PCS Pro captures a range of quantitative and qualitative feedback from the leader and team members to build up a full picture of the climate in the team. The PCS Pro report is interpreted and facilitated through a network of qualified PCS practitioners.
PCS Lite; an abridged version of PCS Pro. It's designed to be used by any leader, coach or trainer and can be ordered from our website or through our partners and Practitioner network. It provides a simple and effective 'temperature check' of the climate in a team. Ideal for a mid-year review or quick snapshot to check progress.
To find out more about PCS and learn how we can help you improve culture, engagement, employee satisfaction and performance, visit our website at performanceclimatesystem.com
We're a people development company, and we're busy creating a world where people truly understand themselves and others, and are inspired to make a positive difference in everything they do. We provide people development solutions that help companies all over the world get the very best from their people at work, and that journey begins with helping people increase their self-understanding. Self-awareness is the foundation of excellent teamwork, improved communication, enhanced productivity, and inspirational leadership. When you work with Insights, we raise the level of self-awareness throughout your organisation, and help you move into a more successful future. No matter whether you need support with teamwork, leadership development, change management, sales and service, or employee engagement, your learning journey with Insights will start with what's most important – your people. Using a mix of our product portfolio, our solutions are tailored to your needs, helping you make immediate impact and supporting you far into the future. For any enquiries: Name: Insights New Business Team Email: breakthroughs@insights.com Twitter: @Insights https://twitter.com/Insights
Coach Hub
Founded in 2018 by entrepreneurs Yannis Niebelschuetz and Matti Niebelschuetz, CoachHub is a talent development platform that enables organisations to create a personalised, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, both organisations and their employees are able to reap a multitude of benefits, including increased engagement, higher levels of productivity, improved job performance, acquisition of new soft and hard skills, a stronger sense of purpose and alignment with company values, improved retention and more meaningful relationships with colleagues, managers and customers.
CoachHub's global pool of coaches is comprised of over 500 certified business coaches, in 42 countries, across six continents, with coaching sessions available in over 30 languages. Our coaching pool has been rigorously vetted and selected based on our evaluation of their competencies, skills, values, attitudes, passion and commitment to empowering employees to become their best selves. The company's headquarters are based in Berlin, Germany, with additional teams in London, Dublin, Copenhagen, Stockholm, Amsterdam and Brussels. For more information, you can visit www.coachhub.io.
Contact: E: mail@coachhub.io T: 020 8144 2720
GLINT INC.
Glint is the people success platform that leverages real-time people data to help global organizations increase employee engagement, develop their people, and improve results. Leading brands like Boots, Bupa and Sky leverage Glint's unique combination of intuitive design, sophisticated analytics, and actionable intelligence to help employees be happier and more successful at work. Glint is now a part of LinkedIn. For more information, please visit www.glintinc.com.
Contact: E: support@glintinc.com T: 0203 900 0192
Lumapps
LumApps digital workplace is a category leader that integrates with collaborative suites, G Suite and Office 365. With a worldwide team LumApps serves prominent companies around the world like Valeo, Air Liquide, Colgate-Palmolive and Transavia. Our solutions create a digital workplace that helps organizations to transform the way they communicate, collaborate, and engage with their customers, partners, and employees.
LumApps Social Collaborative Intranet is designed to connect, inform and engage employees inside a single hub. Fully integrated with your collaborative suite, LumApps simplifies access to all corporate content, social discussions and business communities, in one place. LumApps Employee Advocacy enables companies to turn all these engaged employees into powerful brand advocates and amplify their corporate reach, by connecting with employees' personal and professional networks.
The LumApps mission is to make people feel that they belong and have a purpose.
Contact details : Camille Ciais | camille.ciais@lumapps.com | +33 06 65 40 95 15
W: www.lumapps.com
Twitter: @lumapps
Company telephone number : (Fr) +33 4 28 38 25 34
When the world's most successful companies want to solve complex employee communication challenges right across their organizations, they look to Poppulo. At Poppulo, we create simple solutions to solve complex communication problems by enabling organizations to plan, target, publish, and measure the impact of their communications across multiple digital channels, all in one place, through the use of Poppulo email, Poppulo mobile and Poppulo insights. From large global brands to smaller enterprises we transform employee communications and workplace engagement on any scale.
Contact: T: +353 21 242 7277 W: www.poppulo.com
Culture Amp helps you make your company a better place to work. By making it easy to collect, understand and act on employee feedback, we enable HR leaders to make better decisions, demonstrate impact, and turn company culture into a competitive edge. 2000+ companies from startups to Fortune 500s use Culture Amp to power their employee insights.
Why become a Sponsor?
Watch our short video here to see why our current partners continue to benefit from sponsoring our events.
For more information or to discuss becoming a sponsor, please contact our sponsorship team on:
01932 506 300 (press 2)
commercial@ebm.media
Opus Neo
workplaceON by Opus Neo is the result of many years of Digital Workplace initiatives (focused on improving the Employee Experience), customer feedback and innovation to support the Digital Transformation Strategy with clients. When using the platform as Intranet, Business Portal or mobile application the design is around the need for all employees – not just the power users. By using user centric design methods, workplaceON is regarded as an easy to use and simple to maintain environment – wether it is a simple News document targeted for different company teams and Mobile App or setting up integration for internal and cloud based platforms. With workplaceON you get the best-of-breed ready made templates to create content and to present that content. I.e. You get Content & Social Tools, Rating, Metrics, Document Workflow, On Boarding and Pre -Boarding and training workflows. A top notch security model makes it secure down to specific parts of a web document. workplaceON Mobile App for iOS and Android makes it possible to collaborate across teams, distance and time accessible using your Thumb or Face to unlock the app.
Jan Zeuthen, Partner E: jfz@opusneo.com T: +45 70271066 W: www.opusneo.com
Brand engagement is all about a positive and seamless customer experience with your brand at every touchpoint. Our inside out approach starts on the inside with inspiring and motivating employee internal communications that turn your people into brand ambassadors.
Once we're under the skin of your brand, we then plan, design and produce brilliant creative marketing campaigns that really get your customers talking, fully supported and embraced by your people. It's a win win situation – customers have a consistent, fantastic brand experience delivered by informed and motivated employees.
Social Seeder
Social Seeder is an employer branding solution that gives your ambassadors an easy way to amplify your brand's reach by sharing your stories across their social networks.
Bart Vermeir E: community@socialseeder.com T: +32 491 51 22 28 W: https://www.socialseeder.com/
We work with organisations in all sectors to design and deploy fully tailored onboarding, engagement, pulse and exit surveys. In fact any people survey you want.
We offer big consultancy technology with small consultancy service, agility and affordability. We will help you bring your people survey data to life without spending a fortune.
Do you just want to get your survey(s) up and running with minimal hassle?
We believe in making it simple, we'll guide you through the process and support you all the way. Whether you are looking to put a brand new survey in place or breathe life into an existing one we will work with you to create a survey that is tailored to what you are trying to achieve. We know that you are mega busy so we will keep it stress free and painless.
Do you want quicker access to your survey results and be able to play around with the data on an ongoing basis?
Our survey analytics dashboard provides you with instant and continuous visibility of your data. Easily drill down into the numbers, compare between different parts of the business, create cool looking charts and reports and share insights. Access all your people surveys through one platform to gain insight into the employee experience throughout the whole lifecycle.
We're Oak Intranet — the team behind your team.
Oak is everything you'd expect from a modern-day intranet, but so much more. A ready-to-go, cloud-based, social intranet that's designed for the employee experience and trusted by the likes of Aldi, NHS, American Golf and Suzuki.
With a solid history of over two decades spent launching intranets for well-loved brands around the world, Oak empowers your teams with the tools they need to succeed, in one friendly interface. We've designed an intuitive solution that lets you set-up and launch your own intranet, at your own pace, without the need for overly-technical or complicated design experience.
Contact: T: 07989 563 472 E: Nick.Daggett@oak.com W: www.oak.com
Hastee Pay
Hastee Pay is an award-winning employee benefit that companies can offer to their workforce, which empowers employees to receive a portion of their earned pay immediately to increase their choice and financial wellbeing.
Companies profit from the improved productivity, engagement, recruitment & retention of their workforce, with zero cost or impact on company cash-flow.
There is no interest to pay, just a small, simple fee.
Emotional Salary Barometer
The Emotional Salary Barometer is an online tool which measures the non-financial benefits of work for an individual. Employers get detailed feedback on exactly what their employees value most about working to enable them to take effective decisions on strategies to attract, retain and engage. Employees receive a comprehensive report on their emotional salary together with a personalised action plan, encouraging them to take responsibility for their emotional salary. In today's diverse, multi-generational workplace, it can be difficult to devise a strategy to engage all employees as different as millennials and baby boomers. The secret is knowing what influences engagement in your organisation. The Emotional Salary Barometer can help identify what that is.
Clodagh Beaty or Marisa Elizundia
E: hello@emotional-salary.com W: www.emotional-salary.com
Zoho Cliq
Software is our craft and our passion. At Zoho, we create beautiful software to solve business problems. We believe that software is the ultimate product of the mind and the hands, so our products are forged by craftsmen, rather than churned out by machines. When you choose Zoho, you get more than just a single product or a tightly integrated suite.
And Zoho Cliq is an Internal Communication tool that lets employees to communicate instantly via chat / audio / video call and broadcasting. Further helps its users to plan their meetings on the go, as ZIA the AI driven event manager handles from creating a group chat with all event participants till prompting to share the minutes of meeting.
Beyond communication, with Zoho Cliq one can connect with other business applications in use at their workplace and automate tasks using schedulers in-order to perform timely actions. Also, facilitate employees stay updated on business through Bots.
Questback is a complete feedback system that helps companies transform customer, employee and market research programs. Used by thousands of companies, including one-third of the Forbes list.
Questback is the smarter, faster way to manage feedback. Get the software, services and human support you need to manage customer, employee and market feedback – all in one place.
People matter. Get their insight.
Qlearsite
Qlearsite is an end-to-end workforce analytics platform to help organisations become more successful by making smart, informed decisions about their people.
Qlearsite's engagement tool specialises in understanding the voice of the employee. Our natural language processing software can turn thousands of open-ended survey responses into measurable insights which can then be linked to business performance.
We currently work with numerous large organisations including Deloitte, Capgemini, Virgin Media and E-on.
Contact: T: 02039156200 E: hello@qlearsite.com W: www.qlearsite.com
Peakon
No one should dread Mondays. At Peakon, we're passionate about changing the workplace for the better. Taking the guesswork out of managing a workforce, Peakonbrings real time data on the people and culture in your organisation to enable data driven decisions and proactive people management. Our goal at Peakon is to enable the world's best companies to have real time people analytics to help solve the key issues and make everyone more engaged in their work. Peakon takes minutes to set up and delivers tangible improvements within a business in less than 3 months. Since launching in January 2016, we've partnered with over 500 businesses such as BMW, CapGemini, Harrods and Easyjet to help them measure and improve employee engagement.
LumApps is a social and collaborative intranet designed to connect, inform and engage employees.
This innovative digital workplace equips organisations to break down silos and streamline internal communication.
Fully integrated with your productivity suite, LumApps simplifies access to all corporate content, business apps and social features, in one place.
LumApps serves prominent corporations around the world such as Colgate Palmolive, Logitech, Electronic Arts, Essilor, The Economist, Veolia, Air Liquide and Airbus.
Olivia Morel, Event Marketing Manager E: olivia@lumapps.com
Investors in People, a community interest company and an agent of change, calling for a movement that puts people first – for the benefit of every person in every workplace, for increased productivity across organisations, and for a stronger, healthier and happier society.
Rachael Kenny E: rachael.kenny@investorsinpeople.com
Scott Irwin E: scott.irwin@investorsinpeople.com
IBM Watson Media
IBM Watson Media provides a scalable, trusted and AI-driven video ecosystem designed to address today's digital media challenges and power more engaging video experiences. From corporate communications to large scale video marketing, IBM Watson Media offers comprehensive solutions to execute complex video objectives for live or on-demand streaming. Our innovative AI-driven products and services have the power to reason, understand, and learn what's inside a video — enabling content owners and service providers to optimize delivery across multiple platforms and devices, improve viewer engagement, increase accessibility and enhance video searchability.
W: www.ibm.com/watson/media/
Fresh Intranet
Fresh Intranet is the culmination of years proven innovation, knowledge and experience from multi-award winning Content and Code. Since the inception in 2001, Content and Code's vision has been always to be the most trusted Microsoft partner in the world and are a multi-award winning Microsoft Gold Partner. After 17 years of building hundreds of cutting-edge intranets, Content and Code has great insight into what works and have built this knowledge into Fresh.
Fresh intranet is designed to get teams working together, faster. Content and Code believe that intranets have a vital role in the modern workplace and should provide employees with relevant segmented communications, support engagement initiatives, help new employees find their feet and generally live up to the hype promised by Microsoft cloud technologies. As well as unleashing Office 365 in your business, Fresh is a digital communications solution, it is accessible in the office or on the move. Their experts have packaged up the functionality yo requests in thousands of workshops and looking at real intranet analytics to see what features actually get use.
Contact details: Jarrod Ward T: 020 7101 0930 E: jarrod.ward@contentandcode.com
COYO
The social intranet software COYO combines cross-hierarchical exchange, latest news and team communication for companies with more than 50 employees in a single platform. Companies such as Deutsche Bahn, Ritter Sport, Uniper, E.ON and Metro use COYO as their own digital home – in the cloud or on-premises.
Users particularly appreciate the sophisticated usability and the general mobile-first approach on which the software is based. Only in this way is it possible for thousands of colleagues, regardless of time and place, to access their company news, project exchange and team messaging.
The team of 105 young and innovative COYOneers operates from Hamburg to all over the world and continue to strive for their mission to develop social software that is loved by its users!
Contact: W: www.coyoapp.com/en
Our Core Principles When partnering with a technology company, it's critical to align in terms of culture, methodology, and the software itself. We have a clear view on how to drive performance improvement and it is resonating with HR and Talent leaders in the UK and beyond.
Quality conversations drive performance improvement Annual and HR led talent models have not delivered. In fact they have been an obstacle to meaningful performance and development conversations. Evidence shows us that a framework of coaching style questions, supported by regular feedback and agile goals creates an environment of engagement, employee ownership and ultimately – performance improvement.
Simplicity is the key to adopting new technology Complex, administration-heavy and contrived systems have failed. We have built the simplest performance platform in the market, recognising that managers and employees do want to perform at a high level – but need agile in-the-moment tools to support then in the fast-paced world of work. As well as the ongoing dialogue – we also created a simple way of capturing and collating key talent data to inform pay and succession decisions.
High-level visibility of performance engagement is crtical Improving performance is a journey not a destination. So HR and Talent leaders need real-time insight into where performance engagement is and isn't happening. Neither the carrot or the stick work. It's about building a culture of accountability, communication and transparency. None of which can be achieved with annualised 'tick-box' data.
Interact is a global enterprise software company that serves intranet software to over one million users across more than 800 organisations. Our mission is to inform and connect every organisation's greatest asset: its people.
We specialise in solving internal communication and employee engagement challenges by combining our sophisticated intranet software with outstanding professional services, focusing on developing long-term strategic partnerships with our customers.
Contact: E: Emma.bramwell@interact-intranet.com T: 0161 927 3222
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