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Inside The Fight To Unionize CorePower Yoga
9:02 AM EDT on June 24, 2021
Illustration by Jim Cooke
By Amy Pedulla
Talk to enough people who have been students, employees, or both at CorePower Yoga, and you're likely to hear some version of the same story: CorePower Yoga is addicting.
Just ask Brooke Caldwell. She started practicing at CorePower Yoga back in May of 2014 after she graduated from UCLA. The now 31-year-old fell in love with the teachers—"they were intoxicating," she said—and they motivated her to do the teacher training herself, plus several extensions, that she estimated cost her well over $3,000.
After working as a teacher, she eventually went on to manage a studio on Fremont Street in San Francisco, then a studio in the financial district until April 2019. She got promoted and became an area lead. It seemed like a great way to practice yoga and also to advance in the company. The San Francisco market was hot, with a lot of new studios opening. She was right in the center of something that was growing and growing fast. It was exciting.
Before Caldwell started practicing at CorePower Yoga she had a hunch that the environment was different from other yoga practices. "I had always had this idea in my head that it was too corporate … just a big chain," she said. But the environment in the classes as a student was something that stuck with her. "They had so much confidence and high-level energy that was contagious. CorePower Yoga is set to music, so it was hip. It was just a total immersive experience going there."
Caldwell was far from alone in her devotion to the chain once dubbed the "Starbucks of yoga." One of the largest yoga studio chains in the United States, founded in 2002 in Denver by entrepreneur Trevor Tice, there are CorePower Yoga studios in more than 200 locations across more than 20 states. The storefronts are slick and easy to find in major cities, and there's an all-access membership that lets students pay upwards of $150 to $200 a month to use their studios in multiple locations.
But for the company's teachers, the glossy marketing, catchy slogans, and quoting of the yoga sutras haven't meant decent wages or timely responses to the COVID-19 pandemic. In 2019, CorePower Yoga agreed to pay nearly $1.5 million in response to a class-action lawsuit that said 2,180 yoga instructors were not paid for all the hours they had worked. That same year, the New York Times reported on how CorePower Yoga would push teachers to enroll as many students in its pricey teacher training programs as possible, turning underpaid yoga teachers into salespeople, who also were recruiting their replacements. Then the COVID-19 pandemic hit.
As COVID-19— a virus spread through the air, especially in closed rooms packed with people, which sounds a lot like a yoga practice room—spread across the United States, CorePower Yoga began its layoffs. There were a few rounds, and they were announced during a Zoom call with senior staff and operations leads. "And they just said, 'The HEROES or the CARES Act passed so we think it's a good time to just lay everybody off. You guys can collect that extra $600 a week and when we reopen our studios we'll need you back,'" Caldwell said.
A representative for the company declined to answer exactly how many people were laid off or rehired but issued a vague statement: "We took a hard look at our business in order to better understand our strengths and opportunities for improvement, and we made real and lasting changes."
The underpayment, the layoffs, and then George Floyd's murder by Minneapolis police in June of last year prompted staffers to start talking about their treatment at the company. Some former staffers recounted the time then–CorePower Yoga Master Trainer Joel Klausler posted a photo on Instagram with that caption "I can breathe" shortly after Floyd's death. Outraged staffers called on management to respond to Klausler's photo, which he removed quickly. He was ultimately terminated by the company, but management didn't address the racism directly. When Defector Media reached out to him, Klausler declined to comment.
"And all of us are sitting here like, 'Well, what are we as a yoga company doing?" Samantha Winkelmann, a yoga teacher living in Atlanta who has been teaching at CorePower Yoga part time for almost five years, told me. "Because if a tennis shoe company can come out with a stronger statement than a company that's supposed to be revolutionizing people's lives and wellbeing, then what are we doing? You know?"
After that, the union conversations started to pick up. There had been an attempt to unionize back in 2019, and the Floyd murder brought the conversation back to the forefront. In a work stoppage letter from September, Seattle organizers for CorePower Yoga reform listed specific action items with regards to diversity, equity, and inclusion efforts at the company and requirements for return to work: "Trauma-informed yoga instruction, roots/history of yoga (note: we require this content be written by a South Asian yoga teacher/consultant), issues surrounding/related to cultural appropriation, and ethical stewardship of yoga in a predominantly White company, cultural appropriation and sensitivity training and sexual harassment training."
CorePower Yoga teachers began organizing for what they hope will become a recognized union at the company. According to the union's mission statement: "We are a collective of solutions-oriented yoga instructors who intend to make change in the yoga community by uniting for equitable compensation/benefits, workplace safety, and to make yoga studios places of belonging for all workers regardless of background or demographics." (The company ignored emailed questions about the Klausler incident, saying instead, "We have improved teacher compensation and created more learning opportunities for our employees.")
Even though teachers are still in the process of getting union cards signed, CorePower Yoga is already trying to union bust. CEO Niki Leondakis recently spoke at an all-hands meeting with the studio support center team, a recording of which was obtained by Defector, in which she said that the best way to address teacher pay was to "change the conversation."
Improving the working conditions at the company is important to employees in favor of the union, especially for someone like Winkelmann, who painted a picture to me of two distinct CorePower Yoga companies when we talked. On the one hand there's this wonderful community of students and passionate teachers. But on the other: "It's kind of this fake out, where you think you're part of this family and we all love each other, and it's fantastic. But really what's going on underneath the surface, is people are getting paid crap for skilled work ... And then nobody feels like they can talk about it because if you are to talk about it, it doesn't jive with the positive, uplifting, let's-all-be-kumbaya, kind of attitude of a yoga studio."
Current and former employees interviewed for this story described being a student at CorePower Yoga as the gateway drug to becoming a teacher there. "It's easy to get sucked into the sauce there, that's for sure," said Winkelmann, who, since May of last year went from full-time teaching, to being laid off, and then came back as part time after the pandemic hit. She's based in Atlanta but started as a student in Minnesota. After a debilitating car accident seven years ago, she couldn't walk for six months and, as part of her recovery, Winkelmann stumbled upon yoga again and thought it could help her regain strength and flexibility.
Winkelmann became an active member of the union organizing effort after what happened back in June. She was part of a first wave of teachers that went back to teaching in person in May and pushed back on management when proper precautions were not being handled for in-person classes during the pandemic. When teachers and staff brought up their concerns over COVID-19 safety to local leadership, they listened, and put policies in place, like requiring students to wear masks. (The company declined to answer questions about former policies around mask mandates in the studios saying only: "We require face masks for all students and teachers, social distancing, and hygiene and disinfection practices at all open studios.")
"We made a lot of noise about that right when we reopened because they weren't requiring students to wear masks during class," Winkelmann said. "And we were like, "No, we don't feel comfortable with this."
Despite their love for the job, the teachers themselves aren't making much money. Right now, Winkelmann said she averages about $18 to $21 an hour, depending on how many classes she teaches. It's a good-sounding rate, but classes typically run for one hour, with two required 30-minute periods before and after the class. To make more money teaching yoga, a teacher would then have to teach more classes at other studios, which requires the time to get to those other studios, which is unpaid and with no reimbursement for travel.
It means that, while people often look to their yoga teachers for guidance on becoming healthier, the teachers themselves might barely be paying their bills. Caldwell, who started out in San Francisco, noted that when she moved there to work in a studio, money was a concern. "I had already lined up living at my dad's house in Oakland. I'd moved back home so that I could take that job because otherwise there's no way on my own I was going to be able to afford living in San Francisco. I just absolutely wasn't going to even come close to being able to do that."
When asked about teacher pay, CorePower Yoga ignored Defector's specific questions and instead said, "We introduced a new compensation model in which all CorePower Yoga teachers received a raise. The average raise was 11 percent and all CPY teachers earn above minimum wage. We have also provided a transparent roadmap to wage progression based on teacher experience (lifetime classes taught), commitment (classes taught per week), and quality of instruction (performance bonus)." When asked to provide more details about the wages and the roadmap, CorePower Yoga did not respond.
Because CorePower Yoga isn't public, much isn't known about the company's revenue. Back in 2015, founder Tice told Inc. that he estimated CorePower Yoga revenues were on a "$100 million run rate." The company declined to comment to Defector on revenue lost during the pandemic.
Even before the layoffs, just making ends meet on the meager pay and feeling safe on the job was an issue for one teacher who used to work in the West Coast market. She asked for anonymity because she has been pushing for positive change at CorePower Yoga since the pandemic began but said, "I feel like I've been blacklisted a little bit," and she's worried about retaliation.
Her experience with CorePower Yoga started in Chicago in 2012. Like many others interviewed for this story, she started out as a student, working in advertising and taking classes when she could on the side. After attending as a student for a couple weeks, teachers approached her and asked her to try the teacher training program. In 2017, her husband's job took them to the West Coast where they started attending CorePower Yoga classes in the neighborhood, and she decided to pursue becoming a teacher.
The low pay put a strain on her marriage, she said. She was working constantly trying to complete the hours of classes required for her teacher training. She didn't have another source of income for herself outside of CorePower Yoga, and she was getting paid less than her old advertising job. She auditioned for a teacher job in the West Coast market in 2018 and then started doing the required internship hours for the role, which involved teaching a minimum of 30 classes. For those classes, she'd be paid by the hour at minimum wage, which in the city she was living in was about $15.
"It's about two hours each, because you have to be at the desk 30 minutes before your class and 30 minutes after your class," she said. "Each time you worked, it was a two-hour shift, one hour of that teaching."
But the real issues started when she was hired into an official teaching role. She said the human resources person she was in contact with didn't seem to know a lot about HR, and there were management issues as well, like how the onus was on the teachers to do scheduling themselves. And she noticed there was a lot of turnover.
"What you tend to see a lot of is that the more senior instructors, they just get replaced," she said. "After every teacher training there's new instructors that are really eager to teach for whatever the minimum wage is and they'll be super flexible with their schedule. So those older, more senior, advanced instructors kind of get pushed out."
The employee rationalized the turnover this way: "I think, in hindsight, I feel like you push them out. You find yourself not wanting to be the squeaky wheel because you know that it comes with repercussions. So you just do it."
She was far from the first to notice these aspects at CorePower Yoga. In 2019, multiple teacher training graduates told the Times they felt misled about what they would get out of teacher training or how much it would cost them. CorePower Yoga's benefits for newly hired teachers, as described in its own documents, are this: unlimited yoga, 50 percent off programs, 30 percent off retail, and one partner who gets free, unlimited yoga, but that perk "must be reserved for a close partner. It cannot be used in exchange for another service- ie: massage, haircuts etc." There's no talk of health insurance, paid time off, and definitely no 401k.
And yet the same document, from 2018, says teachers must teach at least twice a week, cannot have a substitute teacher fill in for them more than once a month, and, when they do need a sub, it's up to the teacher to find that person. That responsibility, like so many others, does not belong to CorePower Yoga.
Even feeling safe at the job was sometimes a challenge, the yoga teacher from the West Coast said. She said that her supervisors didn't seem very concerned about her safety after she reported that clothing had been lit on fire near the studio's front door. Another time, a student came to a class who appeared to be high and wouldn't open her eyes. She told the manager on site but never heard anything else about what was done or what she should do. Her worst time teaching, she said, came during an evening class. When she arrived and started setting up the room before the class started, she looked outside the window to the main road, where she saw "a man that was masturbating outside of the window." As students entered the studio, she said, she told the security guard about the man, and the guard acted.
"[The security guard] went over there and said something to him, she said, "I think along the lines of, he said like, 'Hey man, what are you doing? There's a class taking place here.'"
The man left peacefully, she said. But the moment left her wondering, what if there wasn't a security guard here? What if she was alone? She later told the studio manager what happened and wrote up an email about what happened to send to submit. She received an email from someone in management that read: "I am so sorry this happened to you. Our HR team is at the ready with resources to help with any type of trauma that any of us experience. Please let me know if I can guide you to any type of assistance."
A second email from another member of management concluded with a sentence about how lucky they were to have a security guard at that location "to ensure that love and light can be brought with clarity, consistency, and root-chakra safety."
She was laid off back in March; she's currently not working, in yoga or in advertising. Reflecting now, she said, "With CorePower, we were all on the hamster wheel and the hamster wheel was moving so quickly that we were seeing things, but just seeing it in chunks, like little bite sizes. And you're like, 'Ooh, that's icky, that's gross, but I'm on the hamster wheel,' and you just keep chugging along. All of it has just come to a head and people are like, 'This is not acceptable. How did I accept this for so long?"
Right now, she says she still wants to return to CorePower Yoga to rejoin the special community she was a part of. She misses her friends and coworkers.
CorePower Yoga is large—operating in 21 states, as well as Washington D.C, all while being held in the portfolio of the private equity firm TSG Consumer Partners. But that massive growth hasn't shielded teachers from the grueling realities of the American workforce. One former teacher, in the Seattle area, told Defector that she thought she was being paid fairly until she found out how many other teachers at her studio had gotten a raise that she didn't know about. When she complained, she was told the mistake was an oversight. (Defector Media contacted one of this teacher's previous managers, who declined to answer any questions.)
Or Caldwell, who got a letter in the mail on Sept. 11, after she had been laid off, saying "CorePower is writing to make you aware of a recent data privacy event that may affect the security of your information." The letter said that, as part of an investigation, it was determined that multiple employee email accounts were subject to unauthorized access between November 2019 and February 2020, and that as a result her social security number, date of birth, credit card numbers, passport number, and driver's license may have been exposed. Before getting that letter, Caldwell received a statement in the mail back in August 2020 from the U.S. Small Business Administration showing that a loan had been taken out in her name.
At the moment, there is still a $122,100 fraudulent loan attached to her name. She believes the loan is directly connected to the data privacy breach at CorePower Yoga. When asked about the incident, the company provided a statement but did not answer any questions about how many employees were affected: "We became aware of unauthorized cyber incident in 2020, during which we offered complimentary access to credit monitoring and identity restoration services to all impacted individuals."
"I'm going to have to be dealing with this for I have no idea how long. And as every month that goes by that this whole thing is under investigation, I'm still collecting interest on this loan. And my credit score has gone down like 15 points every time I've checked it," Caldwell said, adding that she has no idea what the outcome will be. She hasn't received any letter absolving her of the loan at the SBA. (CorePower Yoga, when asked about the data breach, reiterated that they were made aware of the breach, said that they offered some support, but did not comment on how many people were affected).
Finding anyone who could answer questions officially on behalf of CorePower Yoga was harder than it should have been. The media relations email listed on the company website bounced back with a message saying, "The group media CPY only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list." Both the CEO and COO did not respond to direct emails for this story. To get a response, Defector resorted to calling the company's general customer support phone line in Colorado to ask who to email for comment for this story. That led to a customer service representative, who provided the email of a department manager, a senior support specialist, who then forwarded our questions to a PR contact that was not listed on the company website. The statement sent back to Defector was provided by another representative, a vice president of brand marketing for CorePower Yoga, not the PR contact. Both statements back from CorePower Yoga did not directly answer a series of questions for this story or address the specific anecdotes provided.
There is an active Facebook group for CorePower Yoga Union right now. The group hosts Zoom chats with former and current employees, and the staffers are working with a union organizer. David DiMaria, an organizer working with the teachers, said they've been talking with teachers across the country since late last year.
"I think they share some similarities to other industries that are starting to see that they're being left behind," DiMaria said. "And I think the other part that's really calling into question right now is just safety concerns. Yoga studios are typically rooms without much ventilation, they're small spaces. And so as studios start to open back up, these workers are dealing with safety concerns that I think no one imagined pre-pandemic. I think that's making a lot of people are concerned for their health, for their students' health, health of their community in general."
DiMaria added that opportunity and representation in the studio is a big concern for employees at the company. "I think that got some folks thinking about, you know, yoga and kind of like who has access to yoga, who has access to teaching yoga. And I think a lot of teachers care about trying to change the way they see things right now when it comes to race and diversity and accessibility in the practice."
CorePower Yoga has reacted as corporations tend to do, which is by telling its workers that unions will do nothing but take away their hard-earned cash (this is a lie). In an internal company email obtained for this story dated July 15, 2020, Heather Peterson, the company's then–Chief Yoga Officer (a formal title, one employee elaborated to me with a laugh as "highly problematic" and devoid of any real meaning) wrote an email to the company bashing the union, saying all it wanted from them was money:
A union would bring many costs and risks that we don't think are necessary. The union can make a lot of promises that they may or may not be able to deliver. They also require dues, sometimes as much as $35 a month that you would have to pay along with the possibility of strikes, work stoppages or other activities that directly affect you and likely our students. Most importantly, a union's interest is not aligned with our shared passion. We come to work every day excited about the opportunity to positively impact people's lives through the transformative power of yoga. This aspiration unites us all into a community of people working toward a common mission. A union has no such aspiration. Their goal is to expand membership and make a profit from our employees' union dues. In the coming days, we will share more information. You may be approached to sign a union card or petition authorizing the union to represent you. The card or petition may be on paper or electronic. Instead of signing, we ask that you give us a chance to continue to work directly with you, without a third-party and their costs and risks, to make CorePower a great place to work.
According to a recent email from COO Courtney Gruber to staff on April 30, Peterson had decided to resign from the company after 18 years of service. Her last day was May 11, according to the email. When asked to comment on the reason for Peterson's departure, the company did not respond. Peterson also declined a request to talk to Defector for this story.
In a video obtained for this story dated Feb. 13, 2020, CEO Niki Leondakis can be seen speaking to a room of employees. In the video, she admits that teacher pay is an issue, but says the solution is, "We should just change the conversation. Let's just talk about what the value of being a CorePower Yoga instructor is that's outside of monetary—because there's real value in that. And let's just confront the fact that they're making minimum wage directly but maybe describe the other intangible values of being a part of this community." A moment later, she asks, "Why do they do it? You know, when they're so unfairly paid."
Clinton Thomas, a former employee who worked in the facilities department in Denver, Colorado, was physically present for the meeting and confirmed to Defector that it did take place and that Leondakis was speaking in the video Defector obtained. Thomas also recalled that the meeting was recorded by management and made available to other employees to watch if they had missed the meeting. The company declined to comment when asked to elaborate on what was meant by the Leondakis comments.
The former employee who I spoke with on the West Coast said, "If management manages to keep former teachers from getting re-employed after the initial layoff, they are strategically keeping certain teachers at bay who are in favor of organizing because they know they want a union when they rejoin." She reasons that management wants people on staff who wouldn't want to organize; that they're putting people on staff who have no idea how CorePower Yoga has performed in the past.
The road to unionization appears long, complicated, and uphill. But DiMaria says that it's ripe for success. Yoga teachers, at CorePower Yoga or elsewhere, might finally be able to determine what is and isn't fair in their workplace. Unlike a public school teacher or university professor, yoga teachers don't have their own professional unions already established for them to join. This could be a moment of real change, for CorePower Yoga, but also for yoga as an industry.
"If you're looking 10 years down the road, where does yoga as a practice end up?" DiMaria said. "The teachers want to be part of that conversation."
According to DiMaria, the union started the card signing process at the end of 2020. If they get an overwhelming majority of teachers to sign cards, typically about 65 percent, the next step will be asking for recognition but, as DiMaria said, "It's rare that a company would grant that."
By organizing the union and openly talking to each other about what it's like to work there, Winkelmann said the teachers are finally asking, "Now, what?" Ironically, those in the union organizing effort can take some inspiration from one of CorePower Yoga's many tag lines: "Live your power."
Amy Pedulla
Amy Pedulla is a writer and audio producer. She can be reached at pedullaa@gmail.com.
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Awesome! You guys have been terrific! From the organization of material and website to communication packaging and delivery, top notch! My order arrived in great condition just as you said it would and I am very pleased.
Thanks very much, and I look forward to working with you in the future.
I just wanted everyone to know that I went and reread my initial post and it could have been taken the wrong way with regards to SoundBroker.com . I am completely happy with this purchase and they have been amazing. I had emailed Michael at SoundBroker right before I posted this. Then at around 9:30am the next morning he was on the phone with me after having called Shure to get the answer I needed. They have been fantastic, so please (if anyone did) do not think that I had a poor experience with them. I look forward to working with them again in future.
I want to thank you for an outstanding customer service experience. Your staff is very caring and on top of things which gave me the confidence to send 10's of thousands of dollars in your care. Customer service such as you have provided is very rare today and it is no wonder you are the best at what you do. Hope to work with you again. Richard has a few other things I am looking for.
I would like to thank you for your professionalism, and all the help I received whenever I had a question or needed assistance. You have made me feel like a valuable customer and I will be back in the near future.
Thanks to all the guys at SoundBroker.com for their great service and help getting a road case for my large frame console I was thinking how hard it was 25 yrs ago to find the gear that they offer and then worry about getting it and not ripped off !
That sounds great! Thanks for taking care of this for us. It's exactly this kind of situation that makes me glad I went through a broker and NOT eBay!
It has been my priviledge to have met all of you online and want you to know the transaction was smooth and efficient. I will be making offers for other equipment that we need while we rebuild our 2 venues. It is rare to meet someone with the level of service you have all provided. I appreciate all your effort and again it has been my priviledge. I will be talking to you soon.
Thank you so much for your help and patience with us. Everything is as hoped. The speakers are great.
This is my first experience buying with your company. It was so easy, it was if I had called a good friend and asked for a simple favor. I'll be checking your website often and hope we do business again soon.
I wanted to let you guys know how much I looking at your website for years but just decided that I would try your service. I have to say that I was surprised at how soon I received a reply to my inquiry and how fast the deal was made. Your customer service was excellent. It's not often you get to make that statement in today's world! Thanks again for a great transaction.
Many thanks for your call this afternoon. We highly appreciate this full first class experience with your organization including the follow-up after to confirm our shipment of goods arrived in good condition. We make a lot of purchases worldwide and normally after we pay we never hear back from the vendor, unless we call them because we need information. Your way is a pleasure for the spirit first and is an inspiration to me as one can be friendly and gentle and still deliver a beautiful flavour to our activity.
Many any Thanks and remember that if you can need anything else in Italy we can help you first for the pleasure to have contact with your company.
Many thanks for your help with our recent Meyer purchase through Soundbroker. We received the goods today and are very happy with our investment.
I'll admit, we were a little hesitant at first to buy gear in such a manner (ie online), but you had me updated and followed up from the start and it all went very smoothly, and surprisingly speedy - I would buy again in a heartbeat.
Looking forward to more good buys in the future, Many thanks.
It has been a pleasure working with Soundbroker. I have found their model of a 3rd party broker to be invaluable. It is exactly like working with an escrow title company. The money is held until everyone is happy. Very refreshing change from the take your chances approach on eBay.
Water Works Hill Recording Co.
Thank you very much to Jan and the Sound Broker crew for making our transaction quick and satisfactory. We couldn't be more please with the Macrotech 3600 amps we purchased. They are in BETTER than described condition!
A quick story: About the same time as we ordered these amps we ordered some 2400's from a another online broker, who will remain nameless. We ordered these amps a week prior to the ones from SoundBroker.com, not only did we receive the 3600's first, but when they 2400's came, the rack ears were broken off due to poor shipping. SoundBroker.com is a pillar of our industry, and can be trusted to do professional business. Thanks again SoundBroker.com!
I want to take the opportunity to thank you on our recent equipment order with your firm. I've discovered that your firm is the place to shop for both new and used audio equipment. Your staff is highly professional and the communication with bill of lading / shipment tracking numbers is excellent. You can bet that we'll use SoundBroker in our future Pro Audio purchases.
The console arrived in excellent condition and is everything the seller stated. We are very satisfied with the purchase. It has been a pleasure dealing with SoundBroker and I would reccommend your firm to anyone. Again thanks for working with us to complete the transaction.
Everything appears to be in excellent order. They are very nice units. Thank you. Give my compliments to the seller And ask if they have any more in similar condition.
I love your operation and things went really really smooth!
Thanks again for everything, it's really been a pleasure having this sale handled by your company, you guys truly offer a great service. The reality is that this sale simply couldn't have happened at a better time.
From beginning to end the guys at soundbroker were on top of everything. I've never dealt with any company or individuals who were more professional. I will certainly be returning for more purchases.
We still can't believe the deal we found!!!
December 2006 - SoundBroker.com named to the Board of Advisors for the Orion Bluebook.
April 2003 - SoundBroker.com was named a SPARS Watch Company by ProSoundNews.com! Check out the article!
I was just sitting down to email you that we have just finished going through the entire console and we could not be more pleased with it. Everything operationally is "as new". Other than two minor cosmetic things and the date of manufacturer sticker on the back, there are no signs of the console being "used". Thank you for everything throughout this entire process. When the opportunity presents itself again, we will be back.
I am impressed with the high level of security and professionalism during all the stages of my purchase, from ordering to receiving and testing.
We included Soundbroker.com's business card, in order to refer potential customers to your website. This information has gone out to many hundreds of professional rental sound companies around the globe.
Thank you for the excellent trail you left. It showed up sooner than I expected and all very professional.... Thank you very much, SoundBroker is a class act.
Once again you guys showed why you are the premier place for buying and selling gear. My email was only a handful of hours old and you had researched it and responed. Thanks once again for everything you guys do!!
I am very satisfied with my purchase, the seriousness and timeliness of services SoundBroker. The 2 limiters Altec arrived on the date announced. Soundbroker is an excellent service for the purchase of audio equipment.
I received the amplifier and everything works wonderful. Thanks a lot for being very supportive. You guys have 100 times better service than Gearsource. You wouldn't believe how many times they screwed up an order and can't even return my emails!
I'll be ordering from you in the near future!
I am extremely happy with my purchase and the thorough and prompt service I received from SoundBroker.com. My Genelecs arrived on time as advertised. There is no better system for protecting yourself when purchasing used audio equipment. eBay is a crap shoot at best. I will be an evangelist for your company and a loyal customer for years to come. Thanks!
I have dealt with SoundBroker many times now. Each and every time they go out of their way to make sure I am happy. The customer service is great, they seem to have a great staff of knowledgable people. Their professionalism in dealing with both the buyer side and seller side is top notch. I look forward to working with SoundBroker again.
Received check Monday. Thanks for all your help. Please thank Scott and Jan too for all the excellent service!
Hi Jan, I would just like to take a moment to tell how impressed Ray & I am with you and your company's professionalism. I would like to thank you for taking the pain and headaches out of purchasing the MCI 600 "after dealing with the other person over here." Well all I can say, we are going to have a long and strong business relationship so let's look to the future.
Mixer is in great shape and working order. Thanks again Soundbroker you make it easy for me to make money with used gear that is reliable and cost effective. eBay can not for what you guys do. Keep up the great work. We have worked together for 8 years now and hope to continue the business.
You guys are wonderful. I love my pre-owned cq2 Meyer speakers. I'm on my way down to Miami for the WMC 2008, lots of gigs. PS: Tell Richard he's the man.
I just wanted to drop you a quick note to say thank you! Your outstanding customer relations and can-do attitude turned a potentially bad situation into a positive one. I greatly appreciated how you went above and beyond for me. On behalf of myself and BASE Ltd, Thank You!
I was able to pick it up today and I was expecting a well worn but serviceable unit, but this unit is like new with not a mark on it, not even rub marks next to the masters and it fired up perfectly. Both my son and I gasped as we opened the case, it is very beautiful.
You guys are the BEST! I have never seen such endless effort and enthusiasm to make a customer satisfied. Through the good and the bad you guys stick it out til' it's right. And that is beyond what is expected. Your service is incredible! I just have to say thanks again. I'm here with you guys til' the wheels fall off!
I have received my order. I've thoroughly checked the console & everything appears to be in proper working condition. I'd like to thank you & everyone involved with my purchase. I look forward to working with you in the future. Thanks again.
Thank you for your message. I received the package. And thanks again for your efforts.
I'm from a small company in Australia and I've been using Soundbroker for a few months now, I have been overwhelmed by the level of service provided by Jan and his crew. When buying gear, we all want good prices and good service, Soundbroker.com delivers on both fronts. I would and do recommend Soundbroker.com to anyone who is looking to buy new or secondhand audio equipment as their first port of call. These guys really do deliver.
Just wanted to let you know the Summit arrived today. All looks great and works great. Thanks much for another great transaction.
Got the processors, and they are in amazing condition!!! Thanks for staying up with it and keeping me posted. They are going in the racks today!!!
Soundbroker.com provided me top notch service & support. Being my first purchase from them, I wasn't sure what to expect. They went all out to help with packing & shipment of the recorder I bought. The unit was superbly packed and shipped by truck. The item arrived safely & I couldn't be happier with the machine. Thanks for a great experience!
Scott, everything is great as expected. Please release the funds to the seller and tell him thanks!
Thanks, Jan, for your enthusiasm and undying effort to sell everyone's stuff.
It's a breath of fresh air to work with a company so courteous and professional. Your communication skills are superb. We look forward doing business again.
Jan, you and your staff worked extremely hard to find and deliver the equipment I required within an extremely difficult deadline. Your service exceeded my expectations, especially as a first-time customer. I will be doing business with Soundbroker again in the future!!
Thanks a lot for a smooth swift transaction (ESPECIALLY CONSIDERING DISTANCE..!!) All 4 racks arrived safely and quickly as promised.... cheers.
…Thanks for the great follow up, and thus far my association with SoundBroker has been nothing but profitable and very easily managed. Thanks to all of you guys for being so professional in what you do. We'll definitely use you again!
Thoroughly professional. It is always refreshing to work with people who arguably care as much about my own goals as I do. Jan, Jonnie, Sara, Scott, and the whole SoundBroker.com team -- you guys made it happen. Thank you.
I received the shipment today! Thanks for the great follow up!
Order received, the speakers are in good shape, and I'm a happy camper! Look forward to working with you again.
Yes, yesterday I have received the parcel and I have checked the machines and they are up and running at good speed. Everything came in good condition and the machines are well packed… Thanks, it was a good service that you are offering. I hope to work with you in the future.
I want to thank you guys at Soundbroker for all the great "hand holding" throughout this transaction. I would definitely do business with you again!
Please thank [the seller] as the cabinets are in like new condition and the castor boards rock!
I received the shipment today and everything is great. Thank you very much for the updates and service.
…Everybody is very happy with this board, the sound in awesome and we have 6 dedicated stage mixes.
It was again a pleasure doing business both selling and buying through SoundBroker.com. These were large transactions, and everything was handled smoothly and was expeditious. You provide a great service to our industry. Thanks again.
Thank you again for all of your assistance throughout this process and since this was my first sale with SoundBroker, you made it painless and extremely easy. I can honestly say that anytime I need to move gear it will be through SoundBroker first!
I just wanted to thank you and your staff for making my life a whole lot easier. The 6 purchases I have made through Soundbroker.com in the past months have helped me tremendously. Your assistance and attention to detail are second to none. Even when my amplifiers were lost by FedEx, your staff helped me get them delivered quickly. The follow-up calls and e-mails kept me connected and informed. Kudos to you, Jan, Sara, and the entire staff. I have recommended you to all the sound engineers I work with, and they have met with the same caliber results. I will continue to use Soundbroker.com for all of my purchases because of the pricing, web site, and "service after the sale." Keep up the good work!
I confirm that we have receive the CS 2000 on our studio. At this time, we have not open the crate, we make this next week. All the items arrive in good crating condition, we think there is no problem.
A new time, thanks a lot and happy to make the deal with you. I confirm that we make probably other deal with you in the future. You are serious, I recommended you to different friend in Europe.
This company is great! They made my mixer deal happen right before the holidays. Their communication and professionalism made the deal a stress free and wonderful experience...can't wait to do it again!
I would like to express my sincere satisfaction with this transaction and the SoundBroker.com team. Jan, Sara, Shar, and Lauren were all extremely helpful and provided exemplary customer service. There was not a single hitch from the first call to funding. If there was a problem, however, I don't think I could ask for a better team to deal with the issue. They have certainly earned my trust, recommendation, and future business.
Thank you for the help and service you provide, and we look forward to doing more business with you in the future.
Thank you for all your help in brokering my transaction. With a relatively large purchase as mine, trust and attentiveness are paramount. You and the SoundBroker.com team performed flawlessly. I am sure we will use your company in the future.
Just wanted to thank you for all of your hard work and great effort in helping me with getting a great system at a great deal. I feel I have made a solid investment dealing with SoundBroker.com and I will continue to refer others to your site for any or all of their productions needs.
I just wanted to thank you for your help on my purchase of the used Yamaha GA3212 monitor console. I can't help but to worry when buyingsomething like this long distance! I was floored when I picked up the shipmentand opened it, the board was in show room condition! We took a chance a used it thatafternoon and it worked perfectly. Needless to say my client wasextremely pleased with their purchase! Thanks for making me look like a genius!
It was definitely a pleasure doing business with SoundBroker.com. Really, really great service and responsiveness, in a time where it seems businesses are getting more and more impersonal by the minute! Keep up the good work, and please pass my kudos on to all at SoundBroker.com!
Just wanted to thank you guys for getting our backs. Although a proven track record was enough for us to trust your business, having a personal experience with how well you handle situations makes all the difference. Thanks again.
I picked up shipment today, mixer is flawless, Rich was right when the company selling the console said I stole it for that price. Thanks.
Thanks for the follow up. I received the order late last week after it cleared customs. The packing job you guys did was spectacular. I haven't plugged it in yet, but I anticipate no problems. Thanks for the great service.
Yes, everything is Great! You guys do a good job!
We used the MacroTech 5000 this weekend and they are the best. Thank you again for a great deal.
Thank you so much for being on top of this. Sounds like the amps will get here right in time for my show on the 20th. Please let Richard and Jan know that I appreciate the timely transaction.
You're awesome. Customer service is key! Soundbroker.com rocks and a link will be added to our links page.
We take this opportunity to most respectfully offer a most sincere and genuine thank you for SoundBroker.com's assistance with this transaction from initial inquiry to the completion of what we hope to be our first of many SoundBroker.com purchases in the context of a mutually rewarding and enduring ongoing professional association.
Thanks so much for your help in our recent purchase of a used console from Soundbroker.com. I must say, I have been reluctant to buy a used desk for some years but I knew I could get more for my money by buying a used piece. Let me tell you, I have not been disappointed! The console arrived very quickly by an excellent freight carrier. I went through the entire console and could not find EVEN ONE problem with it!!! It could almost pass as new. No dust, wear marks, scratchy pots, Nothing!!! I am completely satisfied with my purchase and I know I will get a lot of use from the console for years to come. Your knowledge of the product and helpful attitude have made a believer out of me. I will not hesitate to buy used from Soundbroker.com again!
Just wanted to let you know I finally had a chance to install the PW4000 and it is currently running our PM3500. Perfecto! It arrived in good condition and was packed better than I would have suspected. Very Pleased. SoundBroker.com will definitely stay on by Bookmarks. Keep up the good work. Let Ms. Jordan (Sara is her first name...right?) know I also appreciated her help and attention.
I really appreciate all the hard work from Richard and you. It was a joy to do business with SoundBroker.com and you really earned the trust.
Jan, you're the best man. As a matter of fact, every day I go to the website just to see your smiling face.
I've got the unit and I'm satisfied with it, I was expecting a manual with it but I'll live - hehe. Take care and thanks for the support and terrific service, I'll be recommending you guys to a lot of the gear die-hards at the music store I work at for those tough to get pieces of gear. Thanks.
Wewere there yesterday morning to takethe shipment and do the customs. Everything arrived fine. We have tested all amps and they are working and we have modified them to work with 240V AC. The measurement equipment also arrivedin good working condition.
I did indeed receive the package on schedule and everything appears to be in good condition and I hereby give my consent to release the funds to the seller. Thanks for making another good buying experience for me!
The speakers have been inspected and they sound just fine. It has been good doing business with you. Looking forward to further business in the future.
Thanks again for all your help and expert advice on this matter, it was a pleasure to do business with all at your firm.
I received the amplifiers today in Trinidad. I must say I was quit pleased.I just want to say thanks to you and your team for the great service.
The speakers arrived in excellent shape and I have tested and all work fine. Thank you. This whole buying process with you has been easy and trouble free.
The 2400 got here in Perfecto condition and I'm exxxtremely! Happy with it! It's a VERY hard to find piece and so I'm glad you had it! When you release the funds to the seller tell them thank you for this wonderful piece that they have put on offer, the Lexicon 2400!! And thank you so much to Soundbroker.com who I will always consider a USDA a1+ Prime truly class act business that so many businesses out there could learn from and have a standard to look up to.
We received our order as promised. Everything is great and we are happy with the equipment. We appreciate the way you all have handled this transaction and we look forward to doing business in the future. Thank you.
Thank you for your help with my Averill mic pre purchase. I was skeptical at first but took a chance and it really worked out for me. Using SoundBroker.com was easy and you seem to have all the safety nets in place for the buyer in case the item isn't what it is promised to be. The safety nets and a knowledgeable broker simply add a comfort level to what might be a stressful event, that is the spending of hard earned cash on an item you have yet to see. Service was prompt and courteous and that is not so common these days. I look forward to using SoundBroker.com again.
I am very pleased with your service. I liked the speakers they are in good shape. Once again I appreciate your help in this manner and I am eager to do business with your again...Thank you.
Thank you very much, the processor arrived and seems in excellent condition. I must just say that this was quite possibly the best sales service I have ever experienced!!!! Please pass on the compliment to all in your organisation.
I started working as soon as I received the mixer, so I forgot to contact you guys. The mixer is perfect and I 'm a happy camper! Thanks a lot and I will be back for more.
Just to let you know the speakers arrived today in apparent perfect order. I will connect them up tonight to make sure. Thanks again for your business-hope to do more in the future!
Everything arrived in good shape and we accepted it all. Thank you so much for the excellent communication and follow-up on this order. That is why we love working with SoundBroker.com.
Thanks for your note and for your follow up at every step of this process in purchasing our new Allen & Heath console. We have been very impressed with the care and customer service we have received from Sound Brokers.
Thanks again for you follow up. We certainly will look to you first when we have any sound needs.
Once again the team at Soundbroker comes through. Thank you for once again getting the gear to move with special thanks to Rusty. It felt like he kind of made the sale of my X2 Console a "personal project". Say hello to Rusty, Richard, Lauren & Mary for me and give them all my very best regards and sincere thanks for another job well done.
Once again, thank you to the Soundbroker team.
I did receive the item and it is in great shape. I would like to thank you and everyone at soundbroker for working with me to find the gear that I need for my Disc Jockey business.
I just wanted to take this time to thank you for the best service I have ever received from any sales organization.
The communication was absolutely amazing. Through every step in the transaction I received first rate information and never once worried about if things would arrive and what condition that it would be in.
This was my first transaction with you and definitely be using you to make my hopefully soon to be new rig package. I never knew how much better the attention to detail by ordering through your firm could be . . . until now. My "shopping around" days are over.
Thanks again to Richard, Mary, Jan and the rest of the SB staff.
I recently had my first purchase with SoundBroker. I had visited the site many times shopping around. At first I was a little nervous making such a purchase site unseen. The competent staff at SoundBroker set my mind at ease and assured me they would be there through the entire process. And they were. From the word "order" to my purchase arriving at my door I was in the loop. You can't find this kind of service on any auction site! I am very pleased with SoundBroker and I will certainly do business with them in the future!
Thank you for the payment and all the hard work that you have done on this deal. I look forward to working with in the future (minus the late hours and headaches). Take care and enjoy the spring.
I just got back in town today and we did receive the console and it looks excellent. It is every bit as good as Richard said it was. With the shape this console is in I want to know what else this company or person has to sell! I would be interested just because I know the equipment has been well taken care of.
Thanks again for the great purchase; as always I know it will always end up being a pleasure.
The mixer arrived, in perfect working order, on Friday. Thank you for the rapid shipment and stress-free transaction.
This is the first time I've dealt with the crew at Soundbroker.com, aside from a request a few years ago for more information. I have to say that I'm totally satisfied with how all of the details were handled, and I would not hesitate to buy through Soundbroker again. Jan, Rusty and Mary are all great to deal with, truly professional. I think what I appreciated most was that I was kept informed every step of the way; I never had to wonder what the status of the deal was. Anyway, thanks again to the crew at Soundbroker for making the deal so straight-ahead and hassle-free.
I just want to say thank you for helping me find and purchase my consoles. Whenever I called, you where there. I didn't have to wait for 20 min on hold. We had a small discrepancy on one of the consoles and the problem was settled almost immediately. It's nice to have someone looking out for the buyer for a change. I'll be in the market for another console very shortly and Soundbroker.com is the place I will buy with total confidence.
I trusted SoundBroker with two large transactions; both of which I was very pleased with the results.
The first, a purchase of a Soundcraft Series Five Monitor Console, went real smooth even though I received the console with a non-functioning PSU. Jan took care of me immediately and had it repaired to factory specs by Soundcraft faster than I ever imagined possible and now it even has a factory warranty.
I also sold an Allen and Heath GL4000 console and that transaction went quickly and smoothly as well. My biggest compliment would be Jan is a true professional, he dots all the "I's" and all the "T's". He is genuinely concerned for both buyer and seller. I know this from personal experience.
I picked up the MP1A preamp yesterday and hooked it up last night. Thanks so much for your help and speed in getting it operational for me. You have gone to such great lengths to get me exactly what I wanted and have succeeded far beyond any reasonable expectation, or even my expectations for that matter.
I will be looking forward to doing business with you again!
I picked up the MACKIE SR56.8 56-CHANNEL CONSOLE from Skips (the repair shop) last week. I used it today and the results were excellent, now the console works exactly as described..
I want to thank you for making this a pleasant transition. When the console arrived and it was not as the seller described. SoundBroker immediately stepped in and took control, calmed me down and remedied the situation. I was impressed that you not only represented us but the seller as well.
I would recommend SoundBroker.com to any up and coming churches that need good quality used equipment when new is not an option. Your sound dollars go further buying used from SoundBroker.
The repair shop would also recommend SoundBroker to others wanting high-end gear. They mentioned how Richard was one hundred percent easy to deal with under a potentially bad deal. Thanks again Richard. We will definitely be in touch.
Thanks once again. I have completed going through my new pre-owned Gamble Console that I received from SoundBroker last week and I am please to report that I am the happiest of campers. I got everything that you promised and more. What a deal you put together for me! Even Jim Gamble agreed that I got thousands of dollars more in parts inside the frame than what I paid for.
What impressed me the most however, was the way in which SoundBroker coordinated all the details of the sale and kept me informed of the progress of the sale, including shipping the console from New York to California.
Thanks again for everything, I can't wait to use your services again.
I want to thank all of you at Sound Broker for your efficient, courteous and professional service. Even though I was a bit leery of making a large direct deposit of cash into your bank account, my fears were totally unfounded.
The Tascam SX-1 arrived a day earlier than expected, and in excellent shape. It's hard to believe that this is a "B" stock unit, as I inspected it closely, and couldn't detect any signs of use at all.
I have waited quite a while for this, and couldn't be happier with my new Tascam SX-1 24 channel digital mixer, 16 track 24 bit recorder with 6 track stem recorder, complete MIDI control and editing center, margarita mixer, engine diagnostic center, GPS receiver, side scanning sonar and ballistic missile tracking console.
What an experience! Ladies and Gentlemen, let me give my full confidence in this great group of people. Not only was my experience with my order smooth and painless, Jan and his team was very interested in making sure I was very satisfied with my order after it arriving a day earlier than expected!
Thank You Soundbroker. You have definitely impressed me and I thank you for your caring and professionalism in everything you do!
We received the headphones in good shape and used them yesterday and the production intercoms were awesome. Richard was a great salesman, fast and efficient.
Thank you for following the tracking on this item and rest assure that we will use your company again for future business. I can't believe the quality of the production intercom.
The two Ashly GQX3102 eq's did arrive today, and both met my expectations of cosmetic and operational condition. Please release payment to the seller. Please relay to Jan my appretiation of SoundBroker's prompt, reliable, and courteous service.
I have received the second shipment of KF650 Speakers. They are in good working condition and are satisfactory to me. Thanks for all the effort you have put in to procure me the quality of equipment I was looking for. I definitely will be doing more business with you in the future.
I received my order yesterday (The Allan & Heath Mix Wizard3 ) a day early, I might add and am once again very pleased with the entire process with Sound Broker. Jan has helped me out and has steered me in the right direction several times (even when I was not making a purchase from him).
This is the kind of customer service you used to get in music stores in the 70's. Fantastic job!
Mary, Yes everything is perfect. We very much appreciate your professionalism. Please pass on to Jan and the seller that we are very thankful for their prompt attention.
Good Day Mary.... Items have arrived and are currently being installed.... We Greatly Appreciate the effort put forth on our First experience with 'SoundBrokers' and hope to have continued successes with you. Thank You, Richard and the rest of the Staff for the lightning speed replies to my inquires and for work on this time sensitive project.. again, a Superb Experience!!
I am writing you today to express my satisfaction about our recent transaction for the Neve console I recently acquired through your service. The transaction was a true pleasure. The 3 way, open communication made the transaction and acquisition extremely quick and efficient. In this particular sale, the seller personally delivered the goods and made sure it made it in the condition we had discussed.
It is such a relief, when acquiring fairly expensive equipment, to find out that I wasn't in it alone and I had the protection of SoundBroker on my side. I will be back again.
Thank you for the incredible communication through out the entire process.
I'm happy to confirm that we are pleased with our order and you can release the funds to the seller. We look forward to doing business with you in the future.
I would like to take brief moment and thank you and your staff for what I would consider the smoothest transaction ever.
The sale / purchase of the Caterpillar Generator was great. I received the unit prior to my promised date and the gear was in the condition that was stated. I look forward to dealing with you again. Thanks for all of your help.
Thank you for your assistance....your good customer service and friendly staff has not gone un-noticed.
Great service. I am recommending Soundbroker to all my friends.
Congratulations to Jan Landy of SoundBroker on his amazing services. He was extremely professional and effieceint while handling the complexities of my purchase of Kinoshita Amplifiers. I feel totally comfortable doing future business with SoundBroker. Jan is somebody that watches "your back".
Thank you for the information on this matter! You are always the best at keeping me informed!
Just emailing you to let you know that I have recieved the both of the Crown MA5002-VZ power amplifiers in excellent condition and they are working beautifully. The next thing I'm looking for is a complete PA system.
"Thank you guys for all the help! This was my first dealings with any type of "broker". You and your staff are "A1". SoundBroker's staff made me feel comfortable, kept me well informed and were very friendly.
I am also in the resale business and know how important good costumer service is. The deal I got was great and the product delivered was exactly as advertised. Feel free to use me as a reference. I cant wait for our next dealings.
"I received my dbx Driverack PA today on time and in good condition. Thanks so much for all your help. I couldn't be happier with the transaction.
As advertised, good price, and backed up with great customer service. I will be sure to recommend you to others.
"Got the unit as needed, thanks for jumping thru all the hoops from me to get it to me on time!
"I've picked up the goods today, and it works perfectly. So thanks for everything, I'm going to order some more gear in the near future.
"A million thanks for the incredible service you and your staff has shown myself and my company.
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I look forward to many more purchases and many more years of friendship.
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"I have received my order. All equipment arrived in excellent condition and full working order as I was told it would be. Please consider this note as my confirmation of acceptance and your fulfillment of the contract.
Thank you for your professional handling of this transaction. I hope we can do business again soon."
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I was in the market for a large format monitor console for a 1300 seat roadhouse in the Midwest. The consoles I had looked at were good, but you said you had a great console at a great price. After a short phone call you had it lined up for me. You won my trust with your confident manner and knowledge and when I got on the phone with the seller, I was truly convinced that the console you had set up for me was the best. A wire transfer of the funds two days later set the wheels in motion.
When I unloaded the truck 6 days later and opened that case (my six I.A. hands and myself, UGH!) I was immediately assured that any dread or remorse I may have had over an internet purchase of this magnitude was unfounded. The console was clean, refurbished and in A'1 shape. Nice road case and dual PSU's. And the price was amazing!
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"Having just bought a large-format SSL 9096J console through SoundBroker, I can't say enough about the professionalism and extra effort of Jan Landy and his folks; and he represented the SELLER!! Now that I have experienced the exceptional service that SoundBroker provided to make this purchase a reality, there is no question that I will continue my relationship with Jan Landy and SoundBroker."
"I recently purchased a monitor console through Sound Broker. The mixer was stated as in Good condition and in good working order. When I received the mixer there was a problem with a sub group and to my ultimate surprise, Sound broker stood behind their promise to assure that every transaction was as stated and satisfactory to both the seller and buyer.
I was given the name of a repair shop in Austin and advised to take the mixer in to be checked and repaired. I did as instructed and the mixer was repaired.
Thanks for your great customer service and for standing behind what you promise. You have a customer for life in Austin, Sincerely,"
"Thanks for all your help making things so easy, This was our first on line purchase and we are very pleased. We look forward to using your service in the future.
"I finally got my CD-80 DIMMER RACKS (shipped from the northeast TV studio) installed, that I bought from you about 3 or 4 months ago. All is well. All works GREAT!
I am a VERY satisfied SB customer!
THANKS again. Just wanted to let you know that!
"I just wanted to let you know that we received the DP200's yesterday and have checked them out and are satisfied with the units.
We are very pleased with the transaction and look forward to doing business with your company in the future! Please send our thanks on to the seller as well!
"I received the delivery on Friday, 9/5, and everything was in good shape. Thanks for an excellent transaction."
"I tested the record and it works good. The playback is also good, so it looks like everything is in order.
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Gulf Coast Sound Production, Inc.
"You folks have been really nice to do business with. While my orders may be small, they represent all I can get each time and I thank you for your attention to processing and keeping me in the loop. Again, looking forward to doing business with you soon."
"Thank you again for running such an upright and cool service! You RULE! We're in manufacturing and not service, but I have a lot of friends that are wanting me to design them systems this year (if the economy is bad, someone forgot to tell all of us here!) and I will be going right back to you for everything else we need."
"I don't know how you managed to "tweak" EAW shipping and the FedEx freight system ... but whatever it is or was, it's certainly effective! Less than 48 hours from order to receipt is what I call 'EXCEPTIONAL' customer service. Anyway ... just wanted you to know you have a completely satisfied customer. Thanks for your extraordinary service!!"
"I look forward to doing more business with SoundBroker.com, Thanks!"
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"Your communication, and the effort you both put forth to accommodate my deadline was just exemplary. I very much look forward to doing business with you again, and have already recommended you to others."
"Just wanted to thank you for your assistance in our recent purchase. We'll definitely let you know when we need to make any more purchases."
"Thanks again for all of your help with everything. It's been a pleasure dealing with you, and yes, I will be back for more equipment, good deals, and the fine hospitality you have given me. Shoot, already I almost feel like family."
"I received the board in excellent condition and on delivery schedule. I am happy with the board and very happy with the service I received from SoundBroker. I greatly appreciate the efforts that SoundBroker went through to get me this board as soon as possible. I look forward to working with SoundBroker again in the near future."
"Just a short note to let you know the amps showed up last Friday. I want to let you know how much I appreciate the effort you and Richard put into this to make it happen. You are both a great asset to SoundBroker to care that much to push an order out at the last minute during the holidays. I hope we need to order a lot of product this year!! Thanks again."
"Here's wishing you continued growth and success. Thanks are not enough for the time you took to ensure that the shipment of 4 EAW KF 650s, arrived safely in the remote little island of Barbados, to a small fledgling sound operator. Your efforts have helped me to reach my aspirations and I know with a continuing relationship with Sound Broker, I can acheive more. Prosperous 2003."


By Brian 12 Comments - The content of this website often contains affiliate links and I may be compensated if you buy through those links (at no cost to you!). Learn more about how we make money. Last edited May 18, 2015 .
God uses his Word to call us out – more specifically, to call our behavior out. He knows what's good for us and what's harmful. He knows where we need instruction and correction and training. He knows what will make our path straight and prosperous.
The problem is we don't seem to get it often enough. Even though we may read, we don't catch what He is communicating to us. We are oblivious and distracted…blind or unmotivated.
I was there a few years ago when God called me out. I didn't receive a big jolt or see writing in the sky. Rather God spoke to me in a still, small voice while I was reading one day. That was the start of an incredible journey that reshaped my views about money, helped me realize why I have it and focused me on what I'm supposed to do with it.
Today that journey has brought me here to share my story with you.
My name is Brian Fourman and I'm a stay-at-home dad and personal finance writer. For most of my adult life I thought my finances were in perfect order. My wife and I were building up our savings and using debt "wisely" to make purchases and build our credit score. We even had money invested to cushion us against surprises.
It looked so rosy but beneath the surface bad behaviors were brewing. By my early 30s, I had become a spend-a-holic who was using credit to enhance a lifestyle I couldn't afford. It became routine for us to spend more than we made each month. You can imagine this caused considerable tension at the end of the month when the credit card bill came due.
What really got me concerned was when I saw a $30,000 savings account dwindle to $10,000 over a three-year span. "How could that have happened?" I thought. We had no real emergencies or health issues to speak of. Where had all the money gone? I had only a vague idea.
Then in 2008, my wife – an avid talk show and podcast listener – found the Dave Ramsey show. Initially, I was unimpressed but his message began to grow on me. After reading several of his books and getting mildly fired up about my finances, I decided to lead his Financial Peace University class at our church in the summer of 2010.
That class took me from mildly fired up to 100% in the tank about making a change…all because of one comment.
Dave's FPU lessons are wildly entertaining and jammed packed with information. In one of the sessions Dave made an off-hand comment that he didn't elaborate on. He said you could get a degree in finance just by reading the book of Proverbs. "It's in there, really," he said and went on with the lesson.
At home that night, I couldn't shake that comment. I'd read the Bible a lot and could only recall a few select portions that dealt with a financial concept. Could there really be that much about money in the pages of Proverbs? I wanted to find out.
So I started reading – a chapter from Proverbs a day for a month. What I found was shocking.
It seemed that on every page there was something related to money – verses about debt, spending, saving, and giving…on work ethic, on the poor, on relationships, on wisdom, on planning.
That verse sealed the deal. I did not want to be a servant – financially subject to any earthly power. God finished the two-year, calling-me-out-on-my-money-habits journey that night. I committed to change but little did I know another journey was about to begin.
A week later I finished my study of Proverbs. Curious to dig deeper on the issue of money, I read the next book King Solomon wrote – Ecclesiastes. Then I read Psalms, the book his father King David wrote. Then I read the Gospels, then the entire New Testament and finally the rest of the Bible.
In all, I spent a year reading. Along the way I recorded all the Bible verses about money I could find.
Stunning is the only word I can use to describe my findings.
What did I learn? God takes money and our response to it seriously. Consequently, so should we.
This verse speaks to why I failed with money – I didn't consider the costs of my decisions and follow a plan to help me win. I'm overjoyed I realized this before it was too late.
Bible Money Matters was one of the first sites I read when I started blogging. Peter and his team have consistently produced quality content that have helped many, myself included. So I was thrilled when he recently asked me to join his team of writers.
For now I'll be coming to you on the 3rd Thursday of every month. My posts will focus on the spiritual side of money management, specifically looking at what God has to say, how that translates into our contemporary culture and ways we can apply that in our daily life. Along the way I hope to encourage and inspire you to live in a way that pleases God and causes you to win with money.
I'd love to hear your thoughts and interact with you in the comments below. Thanks for your time.
Questions: In what ways has God used the Bible to get your attention? Were you ever convicted about how you handled money? What caused you to change your financial habits? What's your favorite verse in the Bible about money?
Last Edited: 18th May 2015 The content of biblemoneymatters.com is for general information purposes only and does not constitute professional advice. Visitors to biblemoneymatters.com should not act upon the content or information without first seeking appropriate professional advice. In accordance with the latest FTC guidelines, we declare that we have a financial relationship with every company mentioned on this site.
It's exciting to have you come on board Brian, and share some of your insights into the Word, and how it relates to our financial lives.
I love how the Bible just has so much common sense wisdom to share if we'll just delve in and be open to learning. There are so many times where I've read a verse that applied perfectly to the situation that I was dealing with at the time, it's often as if the book was written directly to me. His word is truly living!
Looking forward to all you have to share!
"…if we'll just delve in and be open to learning." I know what you mean. But as you said it takes effort on our part to be willing to consistently read and learn. Nothing happens if it just sits on the shelf and we only open in on Sunday.
Brian, Thank you for sharing your story. It sounds all too familiar. Maybe at different levels but still debt. I recently have taken heed to God calling me out on my finances. Spiritually but surely opening my eyes to the realization I never had or just paid no mind to. Gradually I found myself further from my goals and as our emergency fund, family fund all dwindled and because we used credit to make it better and have the things we thought we needed, we now are in debt living from paycheck to paycheck. And my wife and I are working two and three jobs. Picking up every job and any job to try to get back on top. Of course only one of us is paying tithes presently. You can guess who. I finally after reading Proverbs 22:7, it about made me sick. How did I allow this to happen to my family of seven?? I work a full time job and a part time job. The realization that every good thing that really matters has been dropping off the edge one thing at a time because my focus hasn't been where God has been pointing me. I quit tithing, I'm working crazy hours and see my little guys sometimes just to say prayers before bed if they stay up late to see me. And it seems as though more lenders are calling now than when I made less. I want to more than ever get out of this rut and step up in a strong and determined way. Put God first again and trust in Him to provide as He always has. I want to get to the place in which we as a family has planned and prayed for and that is to build or small but practical home plans we've had for around six years now collecting dust.Our oldest just graduated from high school and plans included a room of his own. He has shared a room with his younger brother who's sixteen and will graduate in two years. With all that said, and for whatever reason I'm writing this to you, is there still help for me???
I know you wrote to get Brian's feedback, but if I may, I'd like to give a little input as well. I applaud you and your wife. You are making one of the greatest sacrifices of your lives to put your children in a better place. That shows just a supreme depth of love, determination, and self discipline that will affect your family for decades to come. One of the best things about going through tough times is that it brings us closer to God and makes us realize our dependence on Him. Its very difficult to get to that place when all is well and good. Cherish the strength you get from God and each other as you work hard for your goals.
Practically speaking, there is certainly still help for you! Don't despair. Its impossible to give you specific advice without knowing anything about your situation, but there are always options. I would talk to a professional, fee-based, financial advisor or debt counselor. You may be able to cut unnecessary expenses here or there, like dropping all subscriptions (TV, internet, etc.) except the bare essentials. Or, if you own the home you live in and have equity, you may be able to sell and move to a smaller, cheaper place for a few years, especially since you have a son graduating (drastic, I know, but so is your situation).
I hope that is encouraging or helpful and you are able to find ways to dig your way out. It's going to be tough and take a lot of time, but remember, the tortoise wins, not the hare.
"…is there still help for me???" Absolutely Robert…it's never too late to turn the corner. And God never turns his back on us. He is still there for you as you go through this storm.
It's hard to give specific advice without knowing more detail. It sounds like you know what needs to be done but have lost direction or motivation to make it happen. Remember, life change comes through behavior. How we act determines the outcome.
I've been following Luke1428 for a while and have enjoyed your insight. Congratulations on getting a new outlet for your writing! I'm looking forward to seeing you integrate into all the good content on BibleMoneyMatters.
This is a great post. I sense that you sharing about how God has called you out will call someone else out. I am on a similar journey as you, just a few years behind. Thank you for sharing your perspective – its encouraging to hear someone who has been put in a better situation just by digging into the Word.
"…put in a better situation just by digging into the Word." Funny how that happens, isn't it? :) Thanks for being a loyal reader…I appreciate it.
Yes, our Father's words can sometimes be painful as He reveals where we are at and where we should be, but His words are always good and that is a great comfort.
Thanks for your article! It was very inspirational to read where you were, and by using God as your Counselor to see where you are today.
Thank you so much for sharing your story Brian! Honestly, it's been awhile since I opened the bible, but I always go to church every Sunday with my daughter and family.
I've often heard that the Bible is the only book that reads you. I rarely pick it up without reading something that jumps out and challenges me.
"…the Bible is the only book that reads you." I love that Devin!
Man, I really need to read the Book of Proverbs. I've also been listening to Dave Ramsey lately and I really do think God is calling me out, too.


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