Max Yazdanfar did an incredible job helping me with my new Mercedes! I'd recommend Max and MB of Denver to anyone. Go in, ask for Max, and walk away with a great deal and a sweet new ride. Thanks, Max!
Extremely happy with the service provided. Brian Torpy was our service advisor and handled everything professionally and his customer service was impeccable. I would recommend coming here no matter if it's for just a routine maintenance or buying a vehicle.
I always receive attentive service when visiting the showroom. The automobiles are without rival.
I just purchased a Subaru through Tom! Tom was extremely pleasant and easy to work with. Tom has great customer service and helped me with every question I had. I would follow Tom to any dealership he worked at. When I buy another car I will definitely go through him, I highly recommend Tom Berry!!!!
Crystal makes this place so much better. I love the customer service I receive, the quality work and care for my vehicle— she replaced my bulb, filled my coolant up, checked my oil— all for price of (you won't even believe it!). Definitely the dealership I will be taking my Mercedes too all the time for service. Just spectacular service . Ontop of that, I was in and out in 10 minutes!!! Thank you Crystal!
My service advisor was Joshua Miller. He was very helpful and knowledgeable. Joshua made the transition smooth and I would like to thank Joshua and Mercedes Benz of Denver.
I was helped by Amos Ejuwa and his service was excellent. I came to Mercedes in a bad situation with two car loans and was upside down. Mr. Ejuwa was able to get me out of that situation and into a brand new Mercedes.
It was a quick and painless and when talking about buying a car, it means a great experience! James was knowledgeable and fast in moving things forward, and financing was a breeze. I looked for a low miles SUV and the best deal I can get and was surprised to find it in the most prestige dealer in town:) Thanks guys I love my new car!
Amazing staff!! Ask for James in sales and he'll take great care of you.
Rachel has GREAT customer service skills! And knows a lot about what she's selling. She helped me find exactly what I wanted and helped me get the price I needed to stay financially stable! When you go see Rachel you won't be disappointed!
Parts department is helpful if you have a part #. Set aside my part for a quick pickup.
Overall, I had a very pleasant experience here. I came in to get quite a bit of work done just before my warranty expired and the service center seemed happy to help. The process of scheduling an appointment, getting a loaner vehicle, and picking up my car was as easy as could be. I appreciate their flexibility of allowing me to take the loaner car hundreds of miles away as I go to college in Grand Junction (even with me turning 21 the same day I requested the vehicle). The service advisor was helpful and friendly, checking in to make sure everything was going smoothly with the loaner, and giving me updates about my car. A week later I returned to my car, and just about everything looked as good as new, including a nice complimentary car wash. The only reason I'm not giving 5 stars was they missed a few very minor things I had asked them to fix. These things include one burnt out light above one of my door handles which still remains out, and a drivers side vent still making clicking noises. The vent seems much better than before (only noticed it once for about 5 seconds, as opposed to daily for about 30 seconds), but the burnt out light I believe was simply forgotten about. These are honestly incredibly minor things, and I am still very happy with the quality of service received, and the quality of my first Mercedes Benz originally from this location (purchased at BMW next door from the same dealer owner). Everything about the M-B experience far outweighs that of my Audi, BMW or Toyota. I will be sure to return next time my car needs anything done!
Max (Masoud) is an amazing salesperson! He went out of his way to make sure the process of buying my new S Class AMG63 was hassle free and easy. He is very knowledgeable, professional and very enthusiastic. I am very happy with my car and very pleased with the service Max and MB of Denver provided me at the time of the purchase. Thank you again, Max, for everything!
One word, amazing! I am in love with the building, modern, open and just cool! I had the best customer service ever, Ray was professional, friendly and responsive. If you wanna buy a new or even used car the best place to have a good and very fair deals, great customer service is Mercedes Benz of Denver !
My experience at Mercedes Benz of Denver has been nothing short of excellent. I worked with a very personable gentleman named Max and would highly recommend this salesman! I have never felt so at ease and taken care of. Highly recommend!
Craig and Ray did a great job assisting me with the purchase of my new Mercedes Benz C 300! The whole process was seamless and painless. This team is great!
I worked with sales person extraordinaire James Goza on the purchase of my vehicle. James was hands down the best salesperson I've ever worked with on any car deal, ever. Super responsive, super knowledgeable (has done this for like 20 years), and the highest integrity of probably any salesperson ive ever worked with. And so kind. I look forward to not only working with him again myself but to referring him wherever I can. He is just awesome. Thanks James.
I had a great experience with Mercedes-Benz Denver! James was easy to work with and made sure the majority of the paperwork was done before I got to the dealership. This made the whole process fast easy! I only spent 1 1/2 hours at the dealership, which is unheard of! Definitely would recommend James and Mercedes-Benz Denver when buying a car!
Superb experience at MB of Denver. These guys are way better than their competitors at Loveland and Littleton. I was doing an out-of-state purchase and had a wonderful experience. Special thanks to Meera, Eric and Melissa for their help throughout the process. They were always available to answer my questions and did their best to earn my business. I would definitely recommend this dealership to anyone looking for a MB. They deserve more than 5 stars!!
Bought a used car "as is" from this dealer. Got it home and discovered a couple of problems that needed to be fixed. Matt immediately got us a loaner car while ours was being fixed...even brought the car to us in Westminster! They got the problems resolved at no charge and again delivered the car to us...we highly recommend them!!
Excellent! Service is the best when you have a Benz! Always treated like Royalty!
Great Service finished ahead of schedule.
The retail sales guys are a riot. I got everything I needed for a small repair and a good laugh to top it all off. As always, thanks guys.
First off I wanted to say that my experience at Mercedes-Benz of Denver was nothing short of excellent. Originally when I purchased my vehicle I was assisted by Jonathan Swanson, he by far the best salesman I have ever worked with (and I have owned a lot of cars.) He is such a friendly, genuine guy and made sure everything went super smooth. Then Rachel Collins did my paperwork and she was super knowledge able and sweet. Finally Geoffrey who works in the service department (not sure of his last name but he's tall and has a beard) was absolutely incredible! He did everything he could to ensure that I was taken care of after someone hit my car and it had to be fixed... I was so happy I was paired with Geoffrey during this stressful time he made things so much better! 5 stars all around for this place. Excellent customer service and a super friendly team. I will continue buying cars here at Mercedes-Benz of Denver.
First of all let me tell you Zach and Logan should win salesmen's of the decade! They the best car salesman's I ever encountered. They speak the truth in the most friendly but honest way possible! If anyone buys a Mercedes go see them two! I got an E400 and they helped with advice and financial assistance! See them first! I love this place! Even the front desk staff are cool!!!
I recently relocated from Chicago to Denver. Before leaving The Chi I stopped into my go-to service center, Mercedes-Benz of Westmont and that's when it hit me - I was going to miss the place and the awesome staff. Trusting someone with any one of my vehicles is not something that comes easily to me. Needless to say, I was a little anxious when I rolled into Mercedes-Benz of Denver's service bay to have an annoying ticking noise coming from behind the front driver side wheel checked out. I intently watched the staff and how they interacted with other guests, each other, and of course with the vehicles. Except for this little pint sized bald man (a technician maybe?) who not quietly complained about my car looking like it had just made the 900+ mile journey it did. Sorry I'm not sorry dude. Every single other employee interaction I've had during the couple of times I've been back has gone above and beyond, assisting me in every way they could, thoroughly explaining every detail, and letting me know what to expect. It is so familiar. . . . .like the amazing crew back home at MB of Westmont! I highly recommend stopping into Mercedes-Benz of Denver the next time your vehicle requires service or you're looking to purchase a new or used one. You can truly expect "The Best Or Nothing".
Ernesto is the best service writer there. He's very noleageable. And he takes care of his customers.
Great experience, very helpful. Will return.
Eric is wonderful. Very professional, and courteous. I am a very pleased customer.
Showed me the car. Made it mine. Amos got the deal done. Good job. Good deal. He didn't have any cookies though. :) Go see him.
Amos helped us find the perfect car. They gave me better financing options than elsewhere and the entire process was streamlined. Best buying experience I have ever had.
I thought I'd gone back in time when pulling into a full service gas station meant just that. The service here was top notch, and Brian the service advisor kept me informed all the way through the service. The Best or Nothing is demonstrated here.
Zach was friendly, professional and best of all, helped me get a great price on a Subaru they had. He answered all the questions we had, didn't make me feel pressured, and knew when to give my partner and I some space to talk things over. I definitely recommended working with him. Rachel made the finance process easy and understandable. After going to many different dealerships all over town, I'm very pleased with my experience here.
I did a walk - in cold call on a used Subaru that I saw on the website. Not only did Matt Launder make it a great experience, he made it simple, easy and out the door I went. I bought the car sight unseen, something I would have never done had not Matt done such a great job setting it up for me. Joe the sales Mgr. was very nice as well along with our finance Mgr. Everyone was very professional and I look forward to picking up my car on Monday! Thank you Mercedes of Denver!
I've bought two cars from them, one day apart from each other. The sales individuals was informative and helped select the best car for my wife and I. The system they use in the maintenance department could be updated as they temporarily lost both cars when I went to pick them up.
Retail parts counter. Pleasant experience and easy. Bought a set of all weather mats.
Best car buying experience I have ever had!!! Amazing service all around. Logan was a great listener. He knew exactly what I needed in a car and the price point and he delivered!!! If I could give more than 5 stars I absolutely would!!! Great job Mercedes of Denver, I am your biggest fan!!!!
We purchased our Mercedes in 2014 and have had nothing but outstanding, consistent service since. Staff is professional and responsive. I'll buy there again because of the outstanding service after the sale!
Everyone was superb and no haggle here. Rodney and staff were professional.
We've had a very positive experience at Mercedes Benz of Denver. Especially Tai De La Croix, our sales associate, was very kind and willing to help throughout the process. She made sure to find a car that suited our needs and we were able to get our new car by the end of the day we visited the dealer.
I have had my eye on a GLA since May. Getting new cars is nothing new to me, as I am a guy that likes a new car every three years. I decided to head down to Mercedes Benz after I had done some online research on the GLA line. I have to admit after seeing them in person and a test drive I am extremely pleased. Before my trip to the dealer, the salesperson, Tai did a superb job in getting to know me, finding out what my wants, needs, and must-haves were. I have not come across many in the business that does all three, usually they focus is on what you want. Upon my arrival, she had a GLA parked out front ready for a test drive. All we had to do what get in and go. During the test drive, I found her very knowledgeable about not only the GLE but Mercedes Benz as a whole. After two test drives, I was hooked and wanted to see if a deal could be made. This is where Tai once again stands out from any other salesperson I have had. She gathered all the correct information correctly the first time, to include everything needed for the trade-in valuation. This has never happened to me before. Everywhere else there always seems to be something they missed or something they didn't annotate correctly. Tai was perfect first time. Unfortunately, the numbers were not right for me to go forward with the GLA. Nothing that Tai or the dealer could do. The good news is I know where and who I am going to for my next purchase. Mainly due to Tai, but also the excellent experience at Mercedes Benz of Denver.
I have had my eye on a GLA since May. Getting new cars is nothing new to me, as I am a guy that likes a new car every three years. I decided to head down to Mercedes Benz after I had done some online research on the GLA line. I have to admit after seeing them in person and a test drive I am extremely pleased. Before my trip to the dealer, the salesperson, Tai did a superb job in getting to know me, finding out what my wants, needs, and must-haves were. I have not come across many in the business that does all three, usually they focus is on what you want. Upon my arrival, she had a GLA parked out front ready for a test drive. All we had to do what get in and go. During the test drive, I found her very knowledgeable about not only the GLE but Mercedes Benz as a whole. After two test drives, I was hooked and wanted to see if a deal could be made. This is where Tai once again stands out from any other salesperson I have had. She gathered all the correct information correctly the first time, to include everything needed for the trade-in valuation. This has never happened to me before. Everywhere else there always seems to be something they missed or something they didn't annotate correctly. Tai was perfect first time. Unfortunately, the numbers were not right for me to go forward with the GLA. Nothing that Tai or the dealer could do. The good news is I know where and who I am going to for my next purchase. Mainly due to Tai, but also the excellent experience at Mercedes Benz of Denver.
The team helped me to replace the headlight in a very friendly and professional fashion. I did not make an appointment as I was traveling in Denver from San Francisco. But they understand my situation and get the problem resolved quickly. Much appreciate! Highly recommended!
I like the service department only they are great , but would not buy my car from there.
In life you get what you pay for and the Mercedes is one of the most expensive cars because its one of if not the best car made!
Amos took care of us. Some car salesmen can talk you out of a car he eased me into finding what I want affordable.
Working with JJ was one of the best experiences I've had at any dealership. He was professional, very knowledgeable and just a cool guy. He was upfront and honest which is tough to find. He did a good enough job where I felt compelled to leave this review.
The service at the dealer was excellent. It was such an easy process to purchase a new vehicle. I visited few times after the purchase and every one was friendly and helpful. It's worth every dollar.
Ernesto is great love this place. Customer service hands the best. Got a 400E for a loaner hell ya.
Top notch, very friendly, and professional staff. My Benz runs great, an looks great after the complimentary car wash.
We purchased a CKL 500 from Mercedes Benz of Denver. We are very happy with our purchase. Everyone was very professional. Thank You!
Service team is very helpful and thorough. I felt like my Benz was in great hands with them when I needed to get some work done. I'd highly recommend them if you want top quality care for your vehicle!
I bought my car from Mercedes Benz of Denver, I had a great experience, sales person was helpful and knowledgeable. Since then I have taken to the service department and the experience has been great. I highly recommend this dealership.
Melissa in service is great.
I really had the best experience at Mercedes in Denver. I am new to owning a Mercedes and brought my car in for routine maintenance. Aylissa Steiner was the first person I spoke to, and she could not have been more helpful. I had previously been to another Mercedes store where they sort of assumed I would know what my car needed, and I felt sort of swept to the side because I was new to Mercedes and didn't know their procedure. It was the exact opposite with Aylissa. She walked me through exactly what they were going to do for my car, and she kept in contact with me throughout the process, and she provided me with a loaner car right away. She and her team went above and beyond doing everything they could for my car to get it in as new condition as possible. She kept in contact with me and had it detailed and ready for me when I picked it up. I think owning a luxury car like Mercedes provides should warrant excellent customer service from the Mercedes store like I received from Aylissa. I'm really happy with my experience and would only recommend Mercedes Denver.
This week I bought a car at the Mercedes Benz of Denver dealership. This is the third car I buy from them. The sales process and service is top notch and they really care about you and your buying experience. I had a few of questions and Ray was very knowledgeable and helpful. Their new store is impecable. Thank you, Mercedes Benz of Denver!
It is not often that you say I love my car dealership, but the team at the Mercedes Benz of Denver really make you feel you are in the right hands. They are extremely professional, knowledgeable and friendly. It is never fun to be without your car, but they made my experience frinctionless. Carlos was great and offered 5-star service from beginning to end. My husband and I love Mercedes cars and I would recommend this team to other Mercedes owners looking to service their car.
Best experience ever. I would definitely recommend doing service at this dealership. The staff is super friendly and knowledgeable. Carlos and Ernesto were great.
As a recent purchaser and a person who is particular about EVERYTHING, the team at Mercedes-Benz, Denver really stepped up to the plate and impressed me, which is something I can NOT say for their counterpart in Westminster. Let's just say the 1.5 hour drive is well worth it. From the front desk ladies being prompt and polite to Rachel in Warranties accommodating at a moment's notice, all the way to the service gentlemen Ernesto Diaz, Carlos Valdez and Adam Reardon not allowing me to leave unless I was COMPLETELY satisfied, I cant speak more highly. They truly exemplify the meaning of the word "teamwork ". Thank You!
Great service and support. Top notch service and knowledgeable staff. Carlos has always taken great car of our cars!
The service department is top notch! Alyssa Steiner and Carlos Valdez properly diagnosed my vehicle's issue and provided a speedy and complete resolution.
Excellent service! Aylissa is the best. She will make sure your car gets the best care and all expectations are exceeded. As long as Aylissa is at this dealership we are never taking our cars anywhere else!
First and foremost, this entire dealership deserves a glowing review! From the friendly and knowledgeable staff, to the cleanliness and inviting ambiance of the facility itself. I bought a vehicle from Matt Launder who made the buying process a breeze! Not only was he incredibly well informed, but he ensured my needs were met throughout the entire experience. I have suggested him to friends and colleagues for future purchases, and I look forward to working with Mercedes Benz of Denver in the future. I couldn't be happier with this experience and I left feeling extremely impressed. The customer satisfaction here is top of the line! Keep up the great work!
This dealership was impeccable! Everyone involved with my purchase was spectacular!!!! Mark, Brittany, and Scott were amazing and beyond helpful!
I recently bought a pre-owned GLK 350. Love it so far. But the initial service I got from Carlos Valdez and his team was extraordinary. Then when I came back for my first "check-up", the experience was even better. Very, very professional and courteous service. Thanks , Carlos.
I recently had work done to my C300 and Carlos from servicing was a lot of help. He made sure I knew exactly what was done to my car and gave me a lot of knowledge about Mercedes in general. I highly recommend anyone who has a Mercedes that needs servicing to go see Carlos.
First off, I used to HATE this process. The buying a car process. At first I didn't believe the Sonic way. But within 15 minutes of having my guard up I realized they were making "this" experience really comfortable. I can't say enough about how everyone was so polite and respectful to me. Long story short I made my purchase of a GLC and 2 weeks later I bought a second car from my salesman Mark Weber. He was great, very patient and informative . Management team was involved in the entire process which made the experience one of a kind. Thank you for making my car purchasing experience like no other. It only took 70 years lol.
Thank you guys for making my dreams come true. We have wanted a Mercedes Benz for ever but didnt think it was possible.
As good as you can ask for at a car dealership.
Its Mercedes-Benz... Of course the place is top notch! So is the service... Carlos in parts department goes out of his way for customers... Thanks Carlos!
I've purchased a lot of luxury vehicles over the years, and working with Stephan at Mercedes-Benz of Denver was a joy. He was honest, helpful to a fault, and very accommodating. Both he and the Sales Manager, Joe, worked hard to assure we purchased the GLS 550 that met our needs and desires, and at a fair price below True Car's "great deal" and at NADA trade in values for our 2017 GLS 450. The negotiation was quick and easy and after two exchanges of offers, was a done deal with no "nickel/diming'" If you want a Mercedes-Benz at a fair price (do your homework first on the web), there is no better dealer in the Denver metro area. They made us customers for life!
Debating between a GLc or a NX, 2 months until my lease is over. Service here was amazing. Walked in underdressed and helped immediately. Unlike some other dealers. Seems like a place I wanna do business with.
I recently purchased a new Mercedes from Mercedes -Benz of Denver. I usually do not write reviews, but the experienced with Mercedes-Benz and Joe Owens compels me to do so.. Recently I had a concerning service issue, especially to a woman, and without a great amount of explaining, Joe Owens left his office in the showroom, came down to the service department to offer his assistance, something you never see a manager do as he did, especially in this day & age. Joe provided customer service above & beyond without a doubt that should be an example that others strive for. Because of this ongoing great service that Mercedes-Benz of Denver does and has provided me, I have recommended two of my friends & business associates to them , that as a matter of fact purchased new cars also & are enjoying the GREAT SERVICE also, both in the sales & service departments. Relating to this same issue that happened while I was out of town I called my salesman Logan Fairchild at 2:00 A.M. in the morning as it applied,. unbelievable & almost beyond belief he answered his phone & provided the information I needed. Another example of the customer service you will receive when you purchase a car from this dealership & Logan Fairchild.. and if you get a chance while purchasing your car take the time to shake the hand of Joe Owens !! A foot note, If you take your car in for service request to speak to Service Advisor Geoffrey Wasteneys as the great customer service will & shall continue !!
First time at MB Denver I met Matt Launder, a laid back and friendly guy who used zero pushy sales tactics but still asked relevant questions. I will be coming to him for all future purchases and referring friends and colleagues his way as I am confident he will treat them with the same friendly and helpful professionalism. I already sent him a friend who is leasing her new car (and first MB) today. She was just as impressed with him as I was. Keep it up Matt!
Ray Hsain, my sales executive was very professional in assisting me with my purchase in every way. I highly recommend him as your sales executive when considering your next Mercedes Benz purchase. He takes care of every detail and makes sure you are satisfied with your purchase!
Friendly staff and knowledgeable service writers.
The facility was very nice. My sales person, Zach, was very friendly and didn't put any pressure on me when I first came to look at the vehicle. He also helped me through the whole process. The reasons to why I am rating this a 4 instead of a 5 is due to some hassle with the price of the car. I felt like the dealership wanted more money; however, after some talking I got the dealership fee waived. Also, even though it is common at most dealers, I do not like test driving with someone from the facility. I like to test drive on my own and see the pros and cons without any pressure. However, I understand why they wouldn't trust people to go off on their own.
I saw a Jeep posted for sale while browsing for a used car online and immedielty had doubts when seeing it was located at a Mercedes dealership. First thoughts where "Oh great guess I'm goijng to have to fight back the vultures when I get there!" That was not the experiance I had at all though! The salesperson I started talking to was Brent Turner. He listened to all my concerns and answered each one with patience and respect. He even went as far as to find a snowy area so that I could be certain the 4 wheel drive worked! The buying process was a snap too! He made sure I was comfortable every step of the way and tried his best to speed it up as much as possible. All in all it was as enjoyable an experience as one could have signing paperwork!
Rod is the man to see!! He truly goes out of his way to make sure you have an amazing experience. Not only does he have an outstanding personality, but he always listens so you get exactly what you need. I refuse to work with anyone else. Rod is a gentleman above the rest!
Excellent dealership . Very friendly and helpful. Seemed to be honest with me about a used car I bought here. Only there a few hours and out the door.
Brian James is the best. Great service and follow up. He truly understands what customer service is all about.
We were visiting from across the country and our car came due for service. I called one day in advanced for an appointment, they were able to get me right in. Jeff was extremely attentive and I appreciate the quick and professional service. Too bad they are not our local MB dealer!
Great Customer Service and Product, no waiting on finance to sell you upgrades and make you stew, never thirsty, hungry or left alone! All Sales, Service & Finace Departments are superior! Add a 6th Star!
Excellent experience with the service department. Fixed our car with no fuss after three other places in town had thrown up their hands. Beautiful showroom and very friendly and respectful treatment by staff.
Sales side is very un-responsive and wont give you the time of day if you don't come off as "wealthy enough" but the service side is great, The new manager is awesome and Victor did an amazing job detailing my car.
Absolutely fantastic experience here! I called early in the afternoon and spoke with Jennifer to schedule an appointment and test drive for one of their AMG GT models. She was very helpful, and professional in getting me setup with an appointment. So I was off to a good start, and when I arrived I had several people offer to help me and even offered me coffee, soda, or water. The showroom was immaculate and very well kept! Eventually, I got in the AMG with Khoren, who was very knowledgeable of the products, options, and specifications for the GT S model. As an engineer, I was very impressed with his depth of understanding in the car and attention to detail. The managers were also friendly, and I felt no pressure at all to move on a product or any car whatsoever. Most importantly, the manager was friendly, and seemed to be sympathetic to my plight of finding the "perfect" car. Needless to say, if I purchase an AMG or any Mercedes, it will be through this dealership - and I don't even live in Denver! I HIGHLY recommend Khoren as a sales point of contact!
Wonderful experience having car serviced.
My wife and I found Mercedes Benz of Denver to be a truly great experience. Bobby T. Toth was extremely knowledgeable about the inventory and features, and matched that up with our needs. He is also fun to work with and doesn't stop after the sale is made. His follow up is thorough and appreciated. It's difficult to find someone or a Dealership that pays the attention to detail they do. Top notch from the front door to the back. The service department is awesome. Thank you Bobby T.
I walked to the service department and Steve offered me a doughnut, even though I did not have a suit on.
By far the best dealership experience in all my years of car buying. The entire staff was extremely friendly and professional from my salesman Ray Hsain, his manager Joe Shipman, the GM Joe Owens, to Teressa Norbert who ensured we were 100% satisfied with the sales and the condition of the delivered vehicle. They definitely went above and beyond anything we've experienced.
The Service Manager is ourstanding in his oversight of the work and follow through sin addressing service concerns.
There were many auto dealer options available and I chose Mercedes-Benz of Denver. Bobby T was very knowledgeable about all of the vehicles we spoke about. No high pressure tactics employed, the vehicle did that. From test drive through purchase I recommend the Mercedes-Benz of Denver professionals.
although they are a little bit slow, but eventually solved the problem partially. So I changed the rate to 4 out of 5!
Mercedes-Benz of Denver is the the only place I trust with my cars. They communicate well, provide great service and have a great team. Thank you Chris in Parts and Jason in Service.
I have bought a lot of cars over the years and this was one of my best experiences. Amos was a great salesperson knew the product, and was patient as I drove several cars.
Dealer repairs always seem to be extremely high. That aside, it was speedy and thorough service.
Charles provided excellent customer service. He is an asset to your service department!
Excellent customer service, and explanation of repair!
Aylissa is very prompt in getting our recalls, keys and warranty work in and out of there. Very friendly!
Thank you for making my car buying experience an incredible one. Instead of leaving concerned with my decision, finances, or service and support. I left with a smile and feeling great. Much of it had to do with Jack Chung. Smart, knowledgeable, patient, flexible, truly the best sales person I have ever dealt with during my tenure of buying cars (30 years). Not only did he make the process enjoyable but he also drove me to the airport. A big, big thank you to this dealership and the quality of your employees. I will absolutely continue to buy from you. Keep it up. This separates you from the pack.
Ryan Stedeford handled my purchase with professionalism and efficiency! He maintained contact with me through every step and in a competent manner! I highly recommend Mercedes Benz of Denver. The level of customer service goes far and beyond what I've experienced with other dealerships. Ryan and Peter delivered my car on time and answered all my questions about my new car. Wonderful people to deal with! Call them today!
Very helpful staff and nice facility, also had a good inventory of new and used cars to pick from with sonic pricing.
Alyssia my service provider was excellent. Very efficient, knowledgeable and at the same time friendly and welcoming. She kept me well informed of any issues that came up during my Factory B service. Everywhere I went in the facility, I was greeted with a smile by all employees. I give Customer Service 5 stars. I rated the Quality of repairs less. I had to have a new differentiator installed. What was surprising is that for such a large facility, they did not have this part on hand. They had to order it. I left my car on Friday and did not have it returned until late Tuesday. All because they did not have the materials on hand. The facilities were extremely clean including the garage floor. However, the waiting area for customers is very spartan compared to Kuni Lexus.
Once again, awesome customer service. MB of Denver always takes care of me!!
Fast and friendly service... the show room is phenomenal!
The price to getcmy car serviced was outrageous and since my car is still under warenty I asked that my transmission be repaired, all they did is "re-set" it (whatever that means) and it's still doing the same thing. If I could find a less expensive place for my Benz to be serviced I would.
My first purchase online, done through looking at various dealer sites and then choosing one that was Certified Pre-Owned. My overall experience was great! I mostly dealt online and by phone with Jack, who was excellent! They took care of everything and had the car shipped to my house in Utah. Took a little longer than I thought but not a big deal. Everything went smoothly and I would recommend them!
I have had the best overall customer service with Mercedes Benz of Denver. I've had to have two nails removed from my tires in the past couple of months and Ernesto gets me in and out within an hour. The entire staff is courteous and friendly. My only wish is that I bought a Mercedes Benz sooner!
Excellent service provided by Geoffrey Wasteneys. The problem was rectified.
Alyssa was fantastic! I could not have asked for better service.
excellent, top-notch service and would definitely recommend.
Great service! Beautiful facility! Wally was very helpful and they did a fast and complete job!
I had a good customer service visit. Look forward of having the same experience in the future visits.
Extremely helpful and professional! Bobby T is the one to see!
The dealership facility is excellent and the service representative was very professional and provided outstanding service requested.
Wonderful experience with superb customer service. Drop off and pick up was very good.
The team at Mercedes Benz of Denver provided service far beyond my expectations. Having owned a BMW, a Range Rover and an Audi, I can honestly say this luxury dealership has the best service department, bar none. The service advisor Christian was extremely helpful and was able to get me back on the road in less than an hour, including a car wash. I'll never take my MB any place else.
Very Professional and Friendly service, they were thorough and efficient.
Rod at the Mercedes-Benz Denver was so amazing , helped us a lot he was awesome knew exactly what we wanted and helped us get it , it was the perfect experience.
Best car buying experience ever. Knowledgeable sales staff, no surprises, honored my JPM discount with no issues at all, treated me with respect. When my car was delayed (by the US gov't, not Mercedes), they offered me a loaner to get me through until the new car arrived. I have never had such a positive experience with a car dealer.
Mercedes-Benz of Denver really took care of my GLA. Ernesto took the time to explain everything about my service experience and he follows-up to meet my car-care needs!
Mercedes of Denver has come through time and time again. We purchased our car from the previous owner (Murray Motors) along with an extended warranty. The warranty did not get entered into the computer file. When the car needed major repairs the service representative had the paper work pulled from the archives to confirm our belief. MB of Denver goes well beyond what is expected.
Bringing my vehicle in for service was a very good experience thanks to Aylissa, my service rep. My vehicle was returned to me after being serviced and washed, and checkout was easy and efficient. I would recommend that anyone use Mercedes Benz of Denver's service department AND Aylissa!
Excellent customer service, glad to have my car fixed.
I would never buy another Mercedes Benz. problem with wheels, can't hold tires. Can only use one type of PiRELLi winter tires. they blow up after 2k miles. Spoke with MB and Pirelli. Pirelli warranty department, promised call me back. Left 4 voice mails with no call backs. Can't have $500 tires that blow up every 2k miles. No help from MB or Pirelli. Pirelli tires defently overpriced, very bad company , doesn't stand behind product they make. Bad management, unprofessional.
Good work and quick response time. Will return again.
I saw the CPO car online and called immediately to learn more. Joe, from Internet Sales, was informative, clear and action-oriented. He was sure to hold the car for me as we drove across the country to pick it up! The team at the office was also expert in there knowledge of the vehicle and expedited the purchase process. It was a very positive experience and I am thrilled with my car!
They are polite and friendly, but sometimes have trouble keeping on schedule. Car was done on time!! That's incredibly important!!
Service advisor was very helpful. Overall experience was good.
I had such a great car buying experience from Denver! Thank you to Ryan, Lance, and even Jeff for being so awesome. If you are looking for a great sales person please ask for Ryan. This is my 3rd Benz and it won't be my last.
After numerous phone calls to other dealerships, I reached out to MB of Denver for assistance. From the moment I spoke with the first individual at MB of Denver, I had an exceptional experience. I had some concerns with my current lease and was expecting a painful experience when trying to trade in my ML350 for another vehicle. I voiced my concerns to the sales manager who made sure to connect me with Rod Lovell (a rockstar :)) who was very efficient and effective in assisting me to turn in my current leased vehicle and get a new one. I have never had a positive experience with a car dealer, in fact, in the past 8 years I have used a car broker so that I would not have to deal with a dealership. However, after my experience at MB of Denver, I am now excited to work with them for my future car needs! As a matter of fact, I also needed help with another lease (non-Mercedes) and I called Rod. He, again, was able to fairly and quickly assess my situation and present a plan to move forward - which included me being able to get out of my son's current lease and into a much better fit with MB. Next, was my experience with the Finance group. I was nervous since that process has always been very time consuming and painful. However, Lance was a great pleasure to work with and very efficient in getting our paperwork completed in a short amount of time! I cannot say enough good things about Lance. Again, I have nothing but wonderful things to say about all of the individuals I encountered at MB of Denver. I have already recommended them to friends in the market and I will continue to enthusiastically refer all friends and family! Thank you, thank you, thank you MB of Denver!
I'm revising my review as they just called me and are now covering the whole cost of fixing our brakes AND are driving to us to get the car and drop off a loaner. Amazing service from what started out as a real disappointment. Robert in the service shop worked very hard to do the right thing and we greatly appreciate his help and what he was able to do. We bought a CPO GL 450 right before Thanksgiving from Mercedes of Denver. The car is a 2014 with 25k miles on it. On our drive home we heard that the brakes were squeaking and called right away to let them know. They (Daniela and her manager) told us to bring it back in and that they would handle it and get the problem fixed. We finally got the car in yesterday because that was the first available day they had a loaner available. I didn't understand why I would need a loaner if they were just looking at the brakes but I now know why. It took them until today to even look at the car. I had to call repeatedly to get them to look at it before the Christmas holiday so I could get the car back. Robert in the service department finally called back this afternoon and said that the brakes have grooves in them which is what's making them squeak and the only way to fix this is for them to replace the brakes which they won't do because it's not a 'safety' issue. If we want to replace the brakes (that they promised the day we bought it they would fix), than we can spend another 2k on top of the 50k we just spent. Horrible experience. DO NOT buy a car from here and if you already own a Mercedes do not go to this service department.
Phenomenal experience, facility, and company! I highly recommend purchasing from here.
Great service experience and the driver, Doug was nice and friendly.
Whitney was wonderful from the beginning of the service to the end ..great customer service,!! Thank u whitney ..Highly recommended mercedes Benz denver ..can't wait for a new location is opening soon.
If you want fast and precise hassle free experience then you should buy from Mercedes Benz of Denver. I was taken care of in the matter of 2 hrs. Knowledgeable and reliable stuff that is willing to accommodate you in every way. For any questions you should contact Joye there! Thank you for being the best Team!
One year old car needed service and repair to trim in rear storage compartment. Shouldn't repair have been covered under warranty?
After repeatedly bad service at the Mercedes Littleton dealership I decided to drive further to Mercedes of Denver. Littleton could not get me in for a check engine light for 2 1/2 weeks! They gave me a nonsense excuse about the growing population of Denver and that all dealerships were experiencing these delays. Mercedes Denver got me right it and fixed the issue. I will go to Mercedes of Denver moving forward.
We have owned Mercedes vehicles since 1966 -eleven in all. We have purchased two from Mercedes of Denver. The service has been the best among the ten different agencies in six different states we have patronized. On this occasion, a service of an S class diesel a fault developed immediately after the service. MB of Denver could not have been more responsive. They have moved quickly to keep up with the changes in cars.
I dropped my car off in the morning with Whitney for the 40,000 mile maintenance. She took my information and asked if sending a text would be ok. Sure. I let her know that I would like to have the work done by 3pm. At 12:31pm I received a text saying my car was ready. I was impressed! I get off at 3:30pm so since I work just a couple of blocks away from the dealership, I just walked over to pick it up. Whitney was great! I received my invoice of everything that was done, had some nice conversation, and I drove off in my freshly washed car. This is the kind of service that will keep me coming back to this dealership. Thank you Whitney!
First time there seeing as we're from Texas. Great place, very friendly and currtious staff.
The entire service department did a great job on the service of my car. Their friendly attitude was enjoyable.
Great Seles person as a matter of fact was a great person was patient and real helpful.
Very thorough service job on vehicle and excellent communication throughout.
It was a good experience. We were well taken care of.
Service advisor has a good attitude and solved my issue.
Amazing things are happening as I Write. The New GM Joe Owens has the dealership on the right path. Stop by to experience The Best or Nothing V.I.P. Experience.
I had a great experience at this dealership and ended up purchasing a car. Very friendly and helpful.
I have a older MB. They work at keeping the price reasonable.
Brought ML350BTC in for an oil change, without prior appointment. The dealership went to extraordinary measures to accommodate me. The car was completed within the time frame they gave me. No complaints.
Love this dealership!! The GM and his team are absolutely the best!!
I really feel you overcharge but I had to get this fixed. Thank you so very much for picking up the loaner and delivering the car to me. Made my life easier.
Great service and all top notch work that was done quickly.
It was all very simple from start to finish. From the first call to make the appointment to picking it up, nice and clean, when it was ready.
Wally the customer service supervisor was great. He was thorough about his job and knows what he is doing. The schduler for appointments listened to my concerns and was accomodating. Based on my experience, I will always take my car there if service stays the same.
Wonderful Experience! My experience with Mercedes-Benz of Denver Service Department far exceeded my expectations. Wally, my service representative was professional, responsive, courteous and informative. When I had an issue with the quality of repairs that were done to my vehicle, he did not haggle about it, but proactively took the lead, identified the problem, ensured the problem was solved and followed up with me to ensure I was satisfied. I really must say, being new to Denver, and having had several really bad customer service experiences, this was by far the very best. I would highly recommend their services, and for me, I am strongly considering purchasing a new vehicle from this dealership.
Excellent customer service. Prompt and professional.
Car finished a day ahead of schedule. Well managed. Only issue was they couldn't find my car for twenty minutes when I came to pick up.
Had a wonderful time shopping and leaning about the cars..... got all the information I needed and more..... after I bought the car they have a wonderful guy to help you learn the car inside out ..... as long as it takes.... he can even program your garage for you! A special shout out to Amos in sales, Colin who gave us lessons using the car, and rock star Edward who got all our paperwork together so quickly as we were in a hurry and really explained everything as we were doing it!
Cristian Vasquez is providing me with a great customer service!
The buying experience was very smooth and did not feel pressured to buy.
I was very impressed with Cristian Vasquez! He was extremely professional on every level!!
My Service Advisor was awesome. While professional he was friendly. Provided information and responded to my inquiries. And he kept me up to date throughout the process by telecommunication.
Brandon was great!! The experience was great. Brandon was very attentive to me and provided great follow up. I truly had a great experience. He also was efficient and effective in his communication. I truly like Brandon and appreciate his effectiveness.
Client Advisor Daniel Nathanson is top notch! From consultation to delivery, his depth of knowledge and desire to truly find what vehicle best met my needs and wants with absolutely no pressure made this vehicle buying experience one of the best in my entire life. I also want thank the supporting team members: Colin Sanders, Edward Sams, and John Ransetter, they were the cherry on top of what was already something awesome. Great job guys!
This dealership was great. We came in to view a couple of vehicles and came to find out they had both just sold. It was disappointing but our salesman continued to show us other possible options. We finally found the perfect car. The buying process was unfortunately very slow. The dealership was down to only 1 finance person and since it was Memorial Day weekend, it was very busy. Our salesman made us as comfortable as possible. We actually went across the street to have an early dinner and that took up some time. Aside from the wait, the experience was really good. Nice facility, I would definitely purchase from them again.
When I made the appt for "B" service Iwas not told i can get a loaner car.So time was wasted for me due to that.
I was looking for a preowned automobile and dreaded the process. I found an Audi that I wanted at Mercedes Benz of Denver. The overall experience was enjoyable. The sales people were attentive, pleasant, and personable. The managers were willing to spend time with me negotiating the price and more importantly they were fair and transparent in the process I would recommend this dealership for the purchase of any vehicle.
We were on the hunt for a gently used ML350 and picky about color. Alex was persistent and found a few vehicles, eventually contacting us the moment the perfect one came on the lot. It was a painless, exciting purchase for us and Alex was a true professional in every sense. The session they give you before you drive off the lot was incredibly helpful to learn the bells & whistles of the car without having to read the manual. Finally, a week after driving the car - we noticed some dog hair from the former owner - they swiftly detailed the car with no question so we had a pristine, clean car. Thank you!
It's about time to replace my Audi. I stopped in to take a look at the new MB's and spoke with a salesman named Daniel, this guy really knows his stuff about cars. It was nice to have a conversation with someone who could intelligently explain the functions of different features, instead of just trying to get me to check every box on the options list.
I sat with Joe on a Pathfinder recently. He was straight-forward, knowledgeable, and laid-back. We worked on the numbers and I walked away with a new-to-me SUV which appears to be a great purchase. Edward helped the financials, and even got me a better interest rate on the financing than what I had when I walked in. Very satisfied.
Kudos to Daniel Nathanson. This young salesman had a great approach to selling cars that you normally do not see anymore. Daniel was more than helpful and knowledgeable and did not give me the typical sales pitch while trying to upsell me. A sincere thank you goes out to Mr. Nathanson.
I definitely did not plan on buying a car when I came in after work, but I am so glad that I did; I love my car! Thanks to Marcus Wiesner for taking such great care of my needs and providing a miraculous experience beyond the material value (which is also an AMAZING deal!) with your caring, no-pressure, helpful & supportive stance throughout the entire buying process. I will definitely send anyone looking for a car straight to Marcus!
Very friendly, professional, environment very nice, customer service is great, Marcus helped me a lot.
I was in the market for a new car. I stopped by Mercedes-Benz of Denver and met with Daniel Nathanson. I have been driving BMW's my whole adult life, but wanted to explore the options Mercedes had to offer. Daniel really set a new standard for me in the car buying experience. He was very straightforward and honest. He took the time to go over all of my questions in detail. While I didn't end up purchasing a car at this time I took Dan's information for when I am ready. Any new customers in the market, I highly recommend reaching out to Dan Nathanson at Mercedes-Benz of Denver.
We purchased our car at this dealership and took it for it's first scheduled maintenance. In both incidents the sales and service teams have been great. We are planning to buy our next car at the same dealership.
Purchasing a vehicle can be a daunting task, especially for a 67 year old single woman with minimal knowledge of autos. My experience with Daniel Nathanson at Mercedes-Benz of Denver allayed all my anxiety of possibly being "hoodwinked" by a car salesman. First, he was not wearing a plaid sport coat & did not have a stogie hanging from his lips! Daniel was interested in what I wanted in a car & concerned that I would get what I needed. He knew his product, pointing out the importance of features & was able to answer all my questions.I highly recommend Daniel Nathanson as your Professional Sales Adviser when you purchase your first or your next Mercedes-Benz!
I came into Mercedes-Benz of Denver looking for a car. I met with Daniel Nathanson and was extremely impressed with his knowledge and his patience to find me the perfect fit for my needs and budget. He took his time to ensure I didn't feel any pressure and found me the car of my dreams. He made the car shopping expierence a pleasant one, which we all know is usually never the case. I can't thank him enough and now have reassured myself that Merecedes-Benz of Denver is the dealership I will exclusively use moving forward. Thank you so much Daniel!!
I used to dread car shopping with a passion. Working with Alex at Mercedes-Benz has changed my mind. Alex worked hard to find the car that I wanted with all of the qualities that I desired. I admit that I wasn't the easiest customer, but Alex was incredibly patient and helpful. He was knowledgeable about all of the cars I looked at, answered all of my questions, was available but not pushy, and helped me to get a great deal. Now I love my car. I highly recommend working with Alex Pacheco at Mercedes-Benz of Denver. It was a great experience and I plan on going to him for any and all future purchases.
I had heard that this dealership had a wide variety of used vehicles, so I call into and spoke with Alex Pacheco (Client Advisor) about what I was looking for. Alex had a couple of options he thought might work for me, so I made an appt on the next business day. When I got there Alex and I discussed the two vehicles, and found one had sold already, but he actually felt the 2nd one would be a better one for me. So we test drove and I was very impressed with the car, talked numbers, and agreed to see if we could make it work. Alex did just that, he worked with me and his financial guy, and they actually came back with a better financing rate than my credit union had quoted me. We did the deal. I really feel Alex works to do what is best for his clients, and I happily have recommended friends to him.
Had the pleasure of dealing with Dan Nathanson when I came in to look for a Benz. I've always had Audi's and Dan was nice enough to take me through why a MB would be a better investment. While I didn't end up getting a new car, I will go back just to ensure Dan gets my business. A+++ salesmanship!
I had a great experience shopping for a car at this location. Great staff!
I stopped by Murray Motors to drive a 2015 Mini Countryman and was helped by Marcus Wiesner...he was a champ. Loved the car and he got me exactly the deal I wanted. Love my new car and the amazing service Marcus provided.
I am on my 4th car in 6 years.. I love my car and I love the personal attention they give each client! I love the whole crew!
Thanks to Rifat Gjevukaj my experience has always pleasant and professional. He goes the extra mile making sure all concern and issues are taken care of.
5/5 on everything! Extremely happy with my purchase.. In love with my new AMG, it is an amazing car to say the least. I love everything about it. The launch control is too much fun. The sound system is great and the big panoramic roof is awesome. The sounds is one of my favorite thing.. Nothing like that "Brruuuupp!!" On the upshift in sport mode. Overall very happy with my purchase and the dealership. Patrick Strope was great to work with and I appreciate all of his help. Thanks again Mercedes Benz, Denver !!
Had a great time at MB Denver; the customer service was excellent and their IT guy Colin Sanders spent quality time with me to ensure that I had a complete understanding of the bells and whistles of the car (which I was not expecting). That said what has really impressed me was the after service I have received from them. I am able to contact Colin and other staff members on their cell phone any time I want. That is service! That is MB of Denver. Great job!
On June 24, 2015, after several unsuccessful attempts at having my car fixed at Murray BMW, I drove right over to Mercedes Benz of Denver and was met with the most friendly and professional people I have dealt with in a long time. Jessi Gentile was so friendly and knowledgeable, that she took the bad taste left from my experience at Murray BMW out of my mouth. I found the car I liked online, she pulled it up and immediately brought the car around for a test drive. It was everything I wanted. She and Nick from finance made me feel right at home, and I am confident that they treat all of their customers like family. I brought my 2012 E350 home that same evening, and I am certain that I will never drive anything else or buy a car from any other dealer. I highly recommend Mercedes Benz of Denver for your next car buying experience, and please ask for Jessi, she will treat like a part of her family.
.I just have to say in short.......Jessie Gentile was a pleasure to work with! Mercedes Benz Of Denver should be very proud to have her on their team. Mercedes Benz of Denver, please recongnize in what you have in her. She is a valuable asset! She made my "Lease End" experience, feeling like I robbed you blind! :) Kudos to this dealership for employeeing such a qualified, caring and knowlegeable person. Not only that but she also knows the product and is a specialist in leasing!! I highly recommend her!
We had an amazing experience purchasing our 2015 ML63 AMG. We've purchased a number of MB's from other dealers but found MB of Denver to be as good as it gets. We worked primarily with Jessi Gentile and some with Rod and the others. Trading in two vehicles made the deal a bit complicated but this dealer truly stepped up and made it happen. What stood out most was everyone's passion for the vehicles coupled with their enthusiasm to please the customer. We feel like we got a good deal and plan on future purchases from this dealer.
I worked with Hadyn Roberts in purchasing a car, Hadyn was very knowledgable and was very efficient in the process. After we determined the car we crunched the numbers, and to my surprise I got an even better deal from wellsfargo in financing the car. The entire process seemed like a walk in the park.
Matthew was an awesome Sales Agent. He went over and above the task. He made sure we were comfortable, informed and well advised with regards to the process. I would highly recommend him to anyone as well as, Mercedes-Benz of Denver. He also inspected my trade and retrieved several items, I had left behind.
I was seeking our next family mobile and noticed that the lowest price on a used Subaru Imprezza in Denver was at a Mercedes Benz dealer. Thinking it was too good to be true, I checked it out and ending up buying the lowest price 2013 Subaru Imprezza in the Denver area from Matthew Winfield, who treated me like I was buying a Mercedes Benz. It was a luxurious experience. My father and mother got in on the action and we completed two rounds of test drives. The teens and I are very happy with our "new" car and I will definitely check with Mr. Winfield first before beginning my next car search.
If Jessica had been there since we started buying cars, I would have always owned Mercedes! She is "da best!
My first MB purchase, and I have to say it was effortless. Jessi Gentile was a pleasure to deal with - never any pressure. I would definitely buy from her, and from Mercedes Benz of Denver, again. I've been in a couple of times since, and the staff is always happy to help. Kudos for superb customer service!
Jessi was a pleasure to work with. She made the process very easy and an overall smooth transaction!
I wanted to trade my car in and get a good price. Not only did I get the price I was asking for they gave me a value via pictures. My Client Advisor Jessi Gentile was awesome! She knew I was in a hurry had all the paper work ready and my new car up front ready to go! I would highly recommend Mercedes of Denver.
Jessi Gentile was quick, professional, and executed the purchase of my S63 with ease...THANK YOU! I can truly say it was a great buying experience. Awesome.
Jessi Gentile is outstanding. And her service doesn't stop when the sale is complete. She treats you like a friend for life.
Great buying experience at Mercedes Benz of Denver. JessI Gentile showed me all the new technology on our new E350 Cabriolet along with the safety and performance features. Enjoying the new car.
Jessi Gentile quickly gained an understanding of my desires for a car while remaining sensitive to my level of patience for the less than exciting aspects of leasing a car. I was in and out of the dealership in a very reasonable amount of time.
Murray Motors had reasonable service with high prices. Mercedes of Denver has reasonable prices and outstanding service!! I couldn't be happier with this dealership.
My first time to lease a car. The negotiation was straightforward and once complete the paperwork was a breeze. Jessi Gentile spent an hour with me in the car helping me to get acquainted with all the new features. That customer service element truly set my experience apart from others I have had.
I feel it necessary to write this review on Eric. I met Eric a few months ago in regards to a C300. We drove the car for quite some time while he educated me on the features and benefits of the car. When it comes to car buying I am very gun shy to say the least. The car wasn't exactly what I wanted, wrong color... Yes, I am that picky when it comes to buying a car. I ended up not buying the car and it sold within the next day or two. I sent Eric a list of wants for the C class I was looking for. He looked and I looked nearly everyday trying to find what I wanted. He would send follow up emails, even just call to say, "Hi". Unfortunately, the inventory that MBOD had was not what I wanted, but Eric kept looking for me, even on their Sonic automotive site. Two weeks ago Eric emailed saying that he had to leave for the week to get more training from MB. He connected me with another gentleman that was a partner of his, but that same week I found the car I wanted at another dealership. I may not have purchased my car from Eric or MBOD, but I would recommend going to see Eric if you are interested in buying a MB. He has patience, professionalism, and knowledge of what he was selling. Thank you Eric for dealing with me for the past few months. If only the inventory was there!
Matthew was a joy to work with. He was very patient with me, listened to what I wanted and was very thorough in his search to find me the exact car that I was looking for! The dealership has been outstanding and I would recommend Matthew to anyone looking to buy a new or used Mercedes Benz.
Zach was great to work with in the purchase of my brand new Mercedes-Benz. I went into this dealership to look at a certified pre owned vehicle and ended up leaving in a brand new one for not to much more money. I would highly recommend zach and this dealership for the purchase of any new or pre owned Mercedes-Benz.
Showroom was neat, clean and cars were well displayed, as they were outside on the lot. I was greeted with courtesy by Jessie Gentile, who had a great knowledge of the C300. She was extremely helpful, patient and, unlike other dealerships I had visited was extremely personable, well mannered and low pressured. I briefly visited the Mercedes dealership in Littleton and after being greeted by a high pressured and arrogant salesman and leaving immediately, was very grateful that I found Jessie at Mercedes of Denver. Through the whole process Jessie was a jewel. I cannot recall another sales person who had the knowledge, personality and integrity as Jessie. She made the entire buying process a breeze. After the sale, she contacted me for any follow up questions and concerns and took a great deal of time explaining the many features on my new C300. She went out of her way to assure me that she is always available for any questions or concerns and I feel assured knowing she is there to help in any way she can. She even went out of her way to attache my new license plates to my new C300. She assisted me in getting great financing via Mercedes and always greeted me with a smile and a handshake. Unlike my experience in the past with car sales persons, Jessie and Mercedes Benz of Denver is there for you after the sale. Without hesitancy, I strongly recommend this dealership and, if you do go, be sure and ask for Jessie, you will be very impressed and happy that you did.
Ben Hosseini was great to work with. He made the process so easy and enjoyable. He had great knowledge about the vehicles Mercedes Benz has to offer. I plan to go back to Ben to purchase any cars in the future.
Great response time and extremely cordial. I wish we would have been able to close a deal but we were slightly off on price.
I had a good experience when buying a 2014 300 C Class. Matthew Winfield was well spoken as he explained the process and the details of the automobile. I agreed on the deal and picked up the car the next day. There were a couple glitches post sale that were corrected expeditiously by Matthew and Edward Sams. Nice people at MB of Denver.
Good customer service,financing department provide an adequate service to help customer get a vehicle at low rate payment option and advice the best option apply.
My wife and I just ordered a 2015 GLK 250 from Mercedes-Benz Denver. This car is for my wife but she really has no interest in doing the research on it... I do as I love everything about shopping for new cars. I personally drive a Jeep Wrangler and was expecting to be met at the Mercedes dealer (and similar dealers - Audi, BMW, Land Rover, etc.) with pretentious salesmen who wouldn't give me the time of day because I have ripped jeans and a beanie. While I did get that at a few other dealers, I have to say, walking into Mercedes-Denver, I never felt that way. In fact, our point of contact there, Joey, did an awesome job of welcoming us in and meeting our every need. He was super knowledgeable about the GLK and walked us through choosing between the diesel and the gas engines. Joey let me take several extended test drives by myself to get a feel of the different engines as well as made himself available anytime for questions and such. All in all, our experience with Joey and Mercedes-Denver was a great one. Our GLK is now on order and we are eagerly awaiting it's arrival. We would definitely use Mercedes-Denver again and would specifically work with Joey! Thanks Joey for the help!
I took delivery of a 2015 GLA45 AMG late in October 2014. My sales experience began through an online inquiry. Of the various dealers around the area, MB of Denver had by far the most thorough, timely and positive online interaction. They provided information and answered questions quickly. I encountered other dealers who simply sent an automated email response that said "call us for more information." Not MB of Denver! They offered information and bottomline it is the reason I went to them for a test drive. When I arrived for my reserved VIP test drive, Jessi was the sales professional who met me and informed me about the vehicle. This is my first Mercedes Benz after many other luxury brands. Jessi was attentive, no pressure and just wanted to ensure I was pleased with answers to my questions. Ultimately, I purchased the vehicle and could not be happier. The entire staff has been excellent! If you are looking for a new MB, go visit MB of Denver! You will not be disappointed.
The experience of purchasing my first Mercedes-Benz from Mercedes-Benz of Denver and working with Birgit Rose was thoroughly enjoyable. Birgit shared my enthusiasm throughout: from placement of order to delivery. Together, we counted the days from the time the factory in Tuscaloosa re-opened after their summer break and began building my car. Birgit kept me informed every step of the way: the date the car left the factory, where it was in transit, and of course, the date it arrived in Denver. Excitement and anticipation gave way to tears the moment I spotted my new car on the showroom floor, shining like a perfect black onyx. Birgit was every bit as excited as I was, something I appreciated. Her follow-up has been nothing short of superb. My husband took delivery on a E550 the previous month, with Birgit, once again, going the distance with respect to locating the vehicle for him. We have, and will continue recommending Birgit Rose and Mercedes-Benz of Denver. Thank you, Birgit, and Mercedes-Benz for your enthusiasm, efficiency, and expertise.
I have had some good car buying experience at Toyota, Infiniti and other places in Arizona and Colorado. However, my recent car experience at the Mercedes Benz of Denver was an excellent one indeed. Oh my goodness, Jessie Gentile was exceptional. She was very courteous, patient with me, knew exactly what I wanted for my wife, she was very articulate and knowledgeable. She was so genuine beyond belief and I say that because of my past experiences elsewhere. Jessie is not only a unique, gifted, and top notch sales consultant but she impacted our lives tremendously by way of her professional demeanor. I just love this lady for who she is. She is has a very sweet spirit.The world needs people like Jessie. Jessie you are the Best.
The service to my C240 was nicely done, considering the little warranty issue. Nice, friendly, as promised, all in all, happy!
We recently had the pleasure of dealing with Rod Lovell to facilitate our purchase of a new Mercedes. Throughout the process, Rod provided excellent service and went to great lengths to ensure that our purchase transaction was completed efficiently without the frustrations that often accompany a vehicle purchase. I would not hesitate to recommend Rod Lovell and Mercedes Benz of Denver.
Birgit Rose at Mercedes Benz of Denver made my experience buying an E550 coupe quite enjoyable. Birgit was able to find the car with the options I wanted within the Mercedes network. I didn't have to order the car from the factory which would have taken six to eight weeks. The delivery experience was also special. When I came to pick up my car it was parked in the show room looking like a million bucks. When she actually handed me the keys the other sales people applauded as I opened the door for the first time. This is the kind of special treatment you would expect when purchasing a Mercedes. I've never had as positive experience with a dealer before. I will definitely try to give Birgit my business in the future.
I had a great time by purchase vehicle with those people, especially with Mr Matthew Winfield.
We had a fantastic experience working with Rod Lovell. He was very knowledgeable and easy to work with. He made the car buying process painless and easy; taking all of the worry and stress off of our plate. He knows his product, knows the process and is organized, effiecient and a joy to do business with. From walking in the door, to driving off the lot in our gorgeous, new C300, we were treated like royalty. Our car is perfect and the follow up has been wonderful. Rod even answered our questions about the car weeks after we drove off the lot in our new car. HIghly reccomended.
I recently purchased a 2014 C300 through Jessi, and the whole process, which is generally a difficult and wrenching procedure, was pleasant and beautifully efficient. Early on she alerted me to your alliance with USAA, with whom I have been a long-time member, and I was able to make great use of their resources in my dealings with you. Once I had decided on a new car rather than a pre-owned one, I decided on the color and options I wanted and presented the list to Jessi. She quickly found that you had no such vehicle in your inventory and, almost as quickly, located a dealer that had one, and we had a deal. The new car arrived in just a few days, before I was ready for it, and I had no large block of time I could devote to picking it up. So Jessi cheerfuly and efficiently arranged for me to meet with her, Lee, the checkout man, and the finance people whenever my schedule allowed, and I had the car within a day!
Thank you to Mercedes of Denver for meeting all of our expectations. Both Dimitri and Jessi were instrumental in our purchase at the Denver dealership. Jessi handled every detail flawlessly and made the order, delivery and transaction so easy. She was professional, knowledgeable, courteous and eager to help with our requests. We love our new Mercedes and couldn't be happier with our purchase!
We were extremely satisfied with our purchase of a Buick Lacrosse from Mercedes Benz of Denver. Our salesman, Matthew Winfield, had a positive and upbeat attitude, even though my husband Terry insisted on negotiating the old-fashioned way! Funny thing is, when it was all done, Terry expressed his pleasure with the way that Matthew Winfield and Mercedes Benz do business: no haggle, just a bottom-line price. It was all perfect from start to finish. Thank you, Matthew!
The whole process of leasing two brand new cars was great. Jessi was helpful, professional, friendly, knowledgeable and really took a genuine interest in making sure we made the best decisions for us.
I had a great experience with all the individuals at the Mercedes dealership, specifically Jessi. Everyone was incredibly helpful with the process of ordering the exact CLA I wanted. After some miscommunication on the delivery date of my car they made sure to deliver the car to me the day it was promised as well as providing a gift card to me for my hassle. I would definitely work with them again for my next purchase!
Buying from Jeremy Winters was the most comfortable car-buying experience I've ever had. Jeremy is absolutely honest and down to earth. He is not the pushy car salesman. He was actually more like a knowledgeable friend that chatted with us as we test drove cars. We drove 4 different kinds of cars - not all Mercedes. He answered all the questions we had about every make and model. He wasn't trying to "sell" the car. He was just being honest, and the car sold itself. I absolutely love my GL450!
Stopped by to check out the new CLA, very cool and beautiful car! The person that helped me, Jessi Gentile, was friendly and very knowledgeable about the CLA, she answered all of my questions. I had a great customer experience at MBoD, generally I do not like going to car dealerships because most of them have not evolved beyond the pushy, high pressure, and less than honest reputation they've earned. MBoD is very different from other dealerships I've been to, the relaxed atmosphere there and Jessi's awesome personality made for a pleasant surprise. I did not drive home in a new CLA but when I'm ready to pull the trigger on one I'll swing by MBoD and see Jessi!
I was very happy to buy the CLA 250 from Mercedes Benz of Denver with the assistance of Jessi Gentile is awesome and has taken her time to show me all the choices I have, once she knew what I was looking for. The whole buying process was hassle free and smooth. Your sales person did an excellent job and I would buy a SUV from her again. Also, KB the finance person, I think he did a great job. He was respectful, knowledgeable, showed me the differences between USAA and American Bank in that line without the game playing processes folks have grown to expect at car dealerships . KB is a refreshing asset to your sales staff (hat boots and all).
Trying to buy a car with my 2 young children in tow sounds like a stressful situation, but it wasn't! Jessi Gentile listened to what we needed and answered all our questions... even those from the 5 year old! We are so happy with the new car and really appreciated Jessi's help and her follow up calls to see how we were liking the new car. I would definitely go to this dealership again, and ask for Jessi!
I went to look for a CL500 & Jessi Gentile was the 1st person to come welcome me to the dealership. I didn't buy the vehicle, but am still looking. I will DEFINITELY be looking to work further with Jessi to complete a deal with. She was very friendly & knew all the info & specs about the car. I was very impressed with her knowledge of the car, which made me desire it more.
Jessi Gentile was not just your everyday "Car Sales person". She went above and beyond to cater to my needs. I was kind of a tough buyer that needed a car to fit my everyday life of working in and out of my car. She kept me up to date on new arrivals, new prices, new opportunities, and so on..! Jessi is one of the more friendly, professional, knowledgeable, and ideal persons for the job. Yes, I would recommend her and plan on going back to her for future deals!
Great customer service from Jessi Gentile. Right off the bat I walked in the door and she was there to greet me. Very friendly and very informative. I was not particularly interested in buying a car that day, I was just shopping around and seeing what was out there. Even knowing that she didn't get uninterested or try to blow me off. She showed me everything that I asked about, and all of my questions were answered in a very informative way. Jessi is one of the best salespersons that I have dealt with. When the time comes for me to buy a new car, I will be coming to see her again.
Haven't decided on a car yet, but I will be working with Jessi when I do!! She is outstanding and was a pleasure speaking with!
I purchased an off-lease ML350 the other day. I made an appointment on-line to look at a specific ML posted on the internet. When I arrived they had the car waiting up front with name on one of the boards. I didn't buy that specific car because I found another one on the lot I liked better. They had a good selection of vehicles. Jessie was very knowledgeable about the car. She took her time explaining all the features. Low pressure and easy to deal with. She made sure I got a new vehicle that had all the options I wanted. The buying process was cut and dry. They gave me the best published rate from Mercedes, all the car fax history, all service records, and the CPO checklist. Sale price was below book, actually below wholesale. I also received a very fair price for my trade in vehicle. That process was smooth and only took about 15 minutes. Again, the price was fair and in the range of what I expected. Since I don't keep cars for a long time, I will definitely be back in a couple years.
I wasn't planning on purchasing from MB of Denver, I actually had another appointment to see the car I thought I wanted. My father and I stopped at MB of Denver first to see what they offered. We were shown a C300 I reviewed online by Jessi and it was nice, but I wasn't sold yet. I told Jessi that we would be back that I had another appt., the 2nd car we went to see was a disappointment so I called Jessi and told her we were on the way back. Once we got there, there were a lot of people but Jessi took care of us. She made sure that our wait time wasn't horrible (buying a car is just a long process to begin with) and we got to meet KB (Finance Manager for new car sales) he helped us with our paperwork - great guy. Once everything was all said and done we drove out with the C300. Jessi is really great I definitely recommend seeing her, she still continues to check in. BTW - My father was impressed by the experience too, that he's planning on making his next purchase there too!
Very professional team who from the minute you walk in recognize you are the bill paying customer. They treat you with respect and you never feel pressured. Jessi Gentile was AWESOME! So pleasant, so helpful, and just a joy. The car sells itself and it is the same car at any dealership....so the experience from the start was important to me. They are not the lowest price in town but I didn't want to travel to Westminster to get the best price. I would never go to Mercedes of Littleton...they are your standard "car dealer". I have not had the car (ML550) serviced yet but MB of Denver has sent many emails, called me to make sure I am happy, and continue to provide first class service. I spent more on my car than most make in a year...they don't forget that! I totally recommend MB of Denver...especially Jessi!
The first time I walked into the store, I was approached by Jessie Gentile. I have to admit that I was feeling stressed and pressed for time to find the perfect car. Jessie was not only patient, but listened closely to my needs and found the ideal vehicle. I had not planned on purchasing immediately, but there was no reason to wait. Jessie made the paperwork go quickly and arranged for an employee to make it possible for me to drive it home. With Jessie's expertise and obvious joy for her work, this turned what could have been an exasperating experience, into a pleasurable time.
My experience at Murray Motors was exceptional and I will continue to work with this dealer and Jessi Gentile for all my future car purchases.
Jessi Gentile has taken care of a few friends of mine that I've sent to that dealership. She has gone above & beyond the call of duty for every person I have sent to her & they ALL recommend her for future purchases.
Ask for Eric Montgomery. He is professional and courteous. His dedication to my service has not wavered a bit since the day I bought my car. This will be the first, but not the last I buy from him.
I would use one word to describe our buying experience - AWESOME!!
This is truly a great dealership. And, Amos Ejuwa is the best! He makes the entire process of purchasing a car fun and stress free. Amos listens to your needs, and then delivers the perfect car. I have worked with Amos before, and surely will again. If you are looking for a Mercedes, new or used, you can't go wrong with Mercedes Benz of Denver or Amos Ejuwa.
The internet sales team was terrific. Their follow up was spot on. Jason went out of his way to pick me up as the airport and bring me into the dealership to view the car and complete the paperwork. The car met all my expectations and the buying process was the smoothest that I have ever encountered.
I leased a new MB vehicle from this dealer. The sales and financing staff were top notch, very professional and a pleasure to deal with. Both processes were quick and easy. Vehicle delivery was also very well done. Problems came up with the title department. I do not live in CO. They do not know how to title out of state. And when problems arose the title department was uncooperative and not expedient in resolving the problems. The registration package I finally received was incomplete, and it showed up the day the temporary registration expired. I had to take care of the missing paperwork myself. Fortunately MB Finance was very cooperative. When I complained to the dealership I was told that 1) end of the month deals took precedence over completing titling, and 2) that the dealership has been sold and that took precedence over titling. This was my first luxury car experience and I expected the follow-up paperwork process to match the exemplary front-up process.
My wife and I had an awesome experience with Mercedes-Benz of Denver. We purchased a pre owned vehicle and Edward Sams our client advisor made the experience easy and pain free. Edward also made sure we received the head phones and owner's manual that would have come with the original vehicle. He called several times to update us on their status and sent them to our house since we were 90 miles away. We got a great car with a great buying experience.
As always the service was great and the staff very professional.
My Mercedes, an e350, was given excellent service regarding add-on and was released from service on the time/day that was stated.
Very nice people. They are a good representative for Mercedes. I could not comment on the facilities as I have not been there.
I would rate my car buying experience as Mercedes-Benz of Denver as "Excellent" both in sales and service.
Everyone I worked with at Murray Motors Mercedes was impressive. They worked so hard to make everything go smoothly for me.
Thank you for the consideration after my car accident and running my car from the dealership to the body shop. As usual above and beyond what is expected. It was a tiring ordeal and your body shop worked with the insurance company and all paperwork and the car was finished in record time. It is like brand new so thank you to Body Works.
I purchased my C300 last year and recently had the 1st service done. Great all around place and best MB dealer in Denver hands down. Sales people were great to work with and service department was very prompt.
This was my first experience dealing with Murray Motors. I had dealt with another MB dealership in Denver and was very unhappy with not only the actual repairs, but also how I was treated. So you can understand my concern coming to Murray. Well, it was a 180 degree difference. The service writer made sure I knew what was going to be done and approx. how long it would take. The waiting area was comfortable and my car was finished earlier than expected. I truly plan to ONLY let the people at Miurray Motors service my MB. I would recommend them to anyone needing any kind of service on a Mercedes Benz.
Mercedes-Denver is an honest, ethical, and friendly dealer in all aspects. We bought a Mercedes 280 SLC from them 35 years ago and the experience was great then and now. All the personell have been very good to work with. The car was a better deal than we could find anywhere in Colorado, Texas, or Arizona.
Best services. Best cars. Best deals. Best speed!
Went in for the first service for my 2012 E550 at 4,000 miles...Matt my service advisor took great care of me as usual. Had a clean loaner ready when I arrived. Eveerything that was needed to be done was comleted perfectly and ready as I required...Great Job.
I found exactly what I was looking for used. The price was very fair and I recieved top dollar for my trade. I had shopped other dealers between Colorado Springs and Denver and found my price point to be seveal thousand dollars less at MB Denver, All was equal between Denver and the Springs in service etc.from previous experience but the price point was the clincher and they even brought the car to me in the Springs to see since I could not get to Denver for a couple days and there was concern that the car I was interested in would be sold because of it rare color and option package.
The service was far above my expectation. I had an Mercedes-Benz experience. Thank you Megan!
We are very happy about our purchase. The staff was helpful and very professional. We will certainly recommend you to our friends.
I bought a new 2012 E-350 from them. Jason was remarkable. Spent all the time we needed and answered all of our questions. When we bought the car he spent another half hour teaching us how to work all of the systems in the car. It was an excellent painless experience. I would recommend them to all.
The best car purchase I've ever had. Irving Dobbs is a consumate professional. I will purchase from him again.
At Mercedes-Benz of Denver, we're proud to work hard every day to ensure our customers are treated to unmatched customer service throughout every step of the car shopping process. As a retailer of premium cars and SUVs, we are not satisfied with delivering anything less than a premium experience. From getting you behind the wheel for a test drive, to sign the final finance forms, we are committed to ensuring that your time with us first-rate.
We fully believe in being accountable to our current and future customers, and we value your feedback as we strive to constantly be better for you. For this reason, we would like to invite you to share your experiences with others by leaving a review on sites like Cars.com, Google+, Yelp, and Edmunds. Your satisfaction is our first priority, so if there is anything we can do for you, please don't hesitate to contact us, or come visit us to speak with one of our representatives in person. We're looking forward to serving you.


Vintage grey and white floral jumper, in good condition. Made by Blair tm, made in USA. Size: 10 would best fit sizes 8 - 10 depending on desired fit. Model photographed is size 8, 5'5 Made from 100% acrylic Bust: armpit to armpit:20 inches Shoulder to shoulder: 17 inches Length top to bottom: 23 inches Please do not hesitate to get in contact if you have any questions.


Investing in a new car stresses a lot of people out. Knowing that the vehicle that you choose will be what gets you around for the next few years causes anxiety that you probably want to avoid. Here, you'll find a few tips to help you end up in the vehicle that you want and can afford without losing your mind in the process.
What type of vehicle do you want or need?
If you can choose between coupes, sedans, trucks, vans, and SUVs, you'll be able to narrow down the list of options tremendously. As you make your decision, think about a few things: are you physically able to get in and out of a higher vehicle? Do you have trouble getting up out of a lower vehicle? How many people will you be hauling around? All of these questions will determine what kind of vehicle meets your needs, whether it be a Ford Ecosport or an F-150, and help you begin shopping.
These days, a lot of vehicles are available in two-wheel, four-wheel, and all-wheel drive options. If you live in an area that is prone to bad weather, you're probably going to want to find something with either four-wheel or all-wheel drive.
The difference between all-wheel drive and four-wheel drive is that four-wheel drive vehicles will need to be manually put in four-wheel drive when road conditions deteriorate. All-wheel drive vehicles operate in two-wheel drive mode until the additional traction is needed. At that point, the two rear tires will kick into gear and help to keep you moving.
Do you need all of the bells and whistles?
If you've found a vehicle that you like that's a little out of your price range, look into the less expensive trim packages. If you find a base model and compare it to a loaded model, you'll find that the price difference is pretty great. Do you really need the power moon roof, the heated seats and the DVD players in the headrests for the backseat passengers? If you can live without all of those features, you'll find yourself in the vehicle that you want without having to go over your budget.
Take your time in the purchasing process. Unless you're in a hurry to get in a new vehicle now, the slower pace will help to reduce your stress levels. Work with a qualified salesperson to find the perfect vehicle that will meet all of your needs without breaking your budget.