Mumbai: It's a sultry, smoggy afternoon, and Shivaji Sakaram Sawant is looking a little flustered. A slight 57-year-old from the nearby village of Colaba, Sawant is in his 30th year as a dabbawala ("one who carries the box"), part of an army of white-clad men who deliver about 200,000 homecooked lunches to Mumbai's workers each day.
Since the 1890s, dabbawalas have navigated this city's crowded, chaotic streets, riding heavy bicycles with lunch tins—picked up from various workers' homes—dangling from the handlebars. Endurance is vital, as is an encyclopedic knowledge of the city: Mumbai's dabbawalas are said to make one error per 6 million deliveries, and any deviation from this rate is not taken lightly.
The traffic, as ever, is terrible, but the car eventually glides to a stop at the set of a Bollywood musical. Followed by a videographer, Sawant hands food to the young dancers, punctuating his delivery with the same courteous bow he always offers his customers. And that's that. The camera is switched off. The tins are handed back. Sawant leaves the set quietly, on foot, heading off to catch the crowded train that will take him home.


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Why Hire A Trial Attorney?
Ohio Supreme Court: Warrantless search of student backpack was OK
On behalf of The Law Offices of Saia & Piatt, Inc. | May 18, 2017 | Criminal Defense
If a high school student leaves his backpack on the bus, would it be fair for him or her to expect it to be left unopened? Would it put anyone in danger? What if there was a rumor the student was a gang member?
These are the questions the Ohio Supreme Court recently answered in the case of a Columbus high school student who was charged with possession of a deadly weapon after leaving his bag unattended on a bus.
A little background: The U.S. Supreme Court had already found in the 1991 case of Florida v. Bostick that bag searches on buses are constitutionally doubtful in the best of circumstances. However, that differs somewhat from the one heard by the Ohio Supreme Court. Moreover, students have less privacy rights than adults.
Couldn't any unattended bag contain a bomb?
According to the Courthouse News Service, on one February morning in 2013, a student left his backpack on a bus. A school security guard found it and opened it only enough to identify its probable owner. Based on a rumor that the student was a gang member, however, he brought the backpack to the school principal instead of returning it to the student.
The school principal felt free to empty the bag, and inside they found bullets. The pair then contacted a police officer.
The principal, the security guard and the police officer confronted the student in a hallway, where the police officer executed a take-down and incapacitated the student.
They then searched another bag the student had on his person. Inside there was a gun.
The student was charged with possession of a deadly weapon, and argued that these searches were unreasonable — and therefore illegal under the Fourth Amendment to the U.S. Constitution. He asked for the evidence to be suppressed, and both the trial court and the Franklin County Appeals Court agreed.
The Ohio Supreme Court disagreed and sent his case back to trial. First, the court reaffirmed that schools are "special needs" settings that allow more warrantless searches than would be allowed for adults.
Next, they reasoned that at each step, the child's right to privacy was outweighed by the "In compelling governmental interest in protecting public-school students from physical harm."
After all, they reasoned, any unattended bag could contain a tiny explosive device fashioned out of carbon dioxide cartridges called a 'cricket bomb' like those attempted by the Columbine High School shooters. Such a bomb might not be noticed in a cursory search meant merely to identify the owner of the bag.
Under circumstances like those — however unlikely they might seem — surely the search was reasonable?
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Savannah Steyn (Londres, 2000) es una actriz británica conocida por interpretar el personaje de la policía espacial Ash Harper en el drama de ciencia ficción Intergalactic de la cadena británica Sky One. También ha participado en otras producciones como The Tunnel de Sky Atlantic, el largometraje Crawl y en 2022 interpretó el personaje de Lady Laena Velaryon en la serie de televisión La casa del dragón.

Biografía
Savannah Steyn nació en el sur de Londres en Wandsworth (London Borough of Wandsworth), se formó en The BRIT School y posteriormente estudió en la Guildhall School of Music and Drama.

Hizo su debut actoral en 2016 interpretando el papel de Charlie en el cortometraje Fulcrum. Entre 2017 y 2018, apareció como Kayla en la serie de televisión de drama y suspense The Tunnel y ese mismo año, 2018, participó en varias series de televisión como Wannabe, Shortflix y en un episodio de la primera temporada de la serie de televisión británica, A Discovery of Witches, basada en la trilogía de novelas del mismo título de Deborah Harkness. Al año siguiente tuvo un pequeño papel en la película estadounidense de terror y supervivencia Infierno bajo el agua.

En 2021, interpretó su primer papel protagonista el de la policía espacial Ash Harper en el drama de ciencia ficción Intergalactic de la cadena británica Sky One. También en 2021, fue seleccionada para interpretar el papel de Lady Laena Velaryon, hija de Corlys Velaryon y Rhaenys Targaryen en un episodio de la serie de HBO La casa del dragón, una precuela de Game of Thrones que se estrenó el 21 de agosto de 2022. La acción tiene lugar unos 200 años antes de los eventos relatados en Juego de Tronos, concretamente 172 años antes del nacimiento de Daenerys Targaryen, y trata específicamente sobre las consecuencias de la guerra conocida como la Danza de los Dragones.

En octubre de 2022, se informó que Steyn interpretaría a la joven Ahsoka Tano (interpretada por Rosario Dawson de adulta) en el próximo spin-off de la serie original de Disney+ The Mandalorian titulado Ahsoka.

Filmografía

Teatro

Referencias

Enlaces externos

Actrices de cine de Reino Unido
Actrices de televisión de Reino Unido
Actrices de Reino Unido
Nacidos en Londres
House of the Dragon

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Our Chairman to step down
Sir Hector Sants to step down as our Chairman to chair the new Single Financial Guidance Body
We congratulate Sir Hector Sants on his appointment as the first Chair of the new Single Financial Guidance Body, and announce with regret that he will be stepping down from his role as Chair of the charity on 2 October to take up the role on 3 October 2018.
Phil Andrew, StepChange CEO, said:
"We are sad to be losing Sir Hector as he is an outstanding Chairman, but we are delighted that he's moving to chair a new body which is critical to the long term future of the sector and the wider economy.
"We are enormously grateful for the role that Sir Hector has played in chairing our Board of Trustees, to which he has brought an excellent mix of extensive experience, insight and dedication, and we wish him every success in his new role."
Sir Hector Sants said:
"It has been a privilege to be the StepChange Debt Charity Chairman since April 2015. It has touched me deeply to witness at first hand the sheer scale of the need for debt advice, a need that is not always fully appreciated but that I will seek to continue to address in my new role."
The recruitment process to find a new Chair for the charity is already underway. Existing StepChange Board member and senior independent director, Chris Stern will act as an interim Chairman if the recruitment process requires more time.
Get in touch with our media team for more information about our work.
0207 391 4598 (Office hours only)
press@stepchange.org
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Would the BBC work better as a company, charity, instead of a new Royal charter?
The BBC exists because, every ten years, the monarch has granted another Charter. Given the changes in the media landscape in the last decades, should the BBC move to another status?
BBC, plc 2017
In a set of articles earlier in the year, I investigated the BBC as a public company, sometimes run by subscription and other times by adverts and by subscription.
British Broadcasting Charity
One option that must be on the table is the change in the BBC from having a Royal Charter to being a charity.
The claims for the BBC's Royal Charter seem to be rather bust these days. Aside from the democratic implications in the 21st century of the head of state being able to make law by proclamation, the claimed benefits are long since gone.
The last three Prime Ministers have done away with once-treasured the BBC News independence.
Tony Blair used the strategy of a judge-lead whitewash (using the logic "the Prime Minister cannot lie because he is the Prime Minister") to weaken the independent broadcaster.
Gordon Brown, by providing "free" TV Licences to pensioners allowed the state to co-opt a sizable part of the funds supposedly hypothecated from the TV Fee. He could have provided pensioners with a £150 uplift in their pensions.
This pensioner allocation was used by Prime Minister David Cameron to strong arm DG Thompson into cutting back the BBC in an egregious funding settlement.
It is clear that the BBC is no longer independent of government, the Royal Charter special guarantee no longer respected by Ministers "of the Crown".
So, perhaps it would be sensible to do away with the 10-year cycle of renegotiation and move the Broadcaster to the status of the British Broadcasting Charity, and hope that the Charity Commission can provide a better protection for our national broadcaster than elderly monarch does.
BBC salami-slicing returns to overnight services? 1
#GreatBBC campaign launched 2
Goodbye BBC Red Button! 3
Want to know how much the BBC spend in England, Scotland, Wales and NI per home? 4
S4C and Welsh Exceptionalism? 5
BBC future: make sure you make the deadline 6
Sandra Blickem
I am constantly disappointed with the BBC
The news is sparse in content and appears very biased
The scheduling is terrible putting one programme type on two or three channels at the same time, ie sport
Instead of putting sport specials on the "secondary" channels 3 or 4 they remove other popular regulars altogether, very annoying
Their presenters are becoming less and less able, amicable, too serious, biased and non-entertaining!
They ignore complaints and criticism and simply carry on as before
Their sound is often compromised ie Jamaica Inn and I've noticed several others that are too loud, too quiet, too mumbled!
I seriously wonder what is going on with them as a previously non-biased, friendly, intelligent people's" channel!
Sandra Blickem's 1 post
Martin Baines
It seems to me, no-one really wants to ask the hard question: what is the BBC for?
It seems to me that the only rational justification for a compulsory tax given to just one broadcaster is to do the things the market does not do but are somehow considered a universal good.
If we deconstruct this, it used to be argued the BBC was the only way quality drama got made, not nasty populist stuff. Yet today, while the BBC still makes good programmes, it cannot claim a monopoly of good output - in fact I think one could argue it has been left behind by US subscription and internet makers like HBO, Showtime, ANC and NETFLIX.
Similarly in sport - once the BBC was felt necessary to ensure "national" sporting events got coverage, yet again that is clearly no longer the case. Yes the BBC still does a good job but its fund are such that it often is behind its commercial rivals. Perhaps sport would actually be better served by not having the BBC do it at all and regulating for free to air access for those supposed "national" events?
Similar arguments can be made on things like the arts, yet again we now have whole channels devoted to them that do as good (if not better) jobs of covering niche material.
So that finally leave The News. It is often argued the BBC is the gold standard of unbiased coverage with unrivalled worldwide news gathering. Yet the "unbiased" is clearly not true: in the name of spurious "balance" it veers between bland no reporting and biased coverage to plate whoever last called foul against them. Just look at the current controversy around UKIP - the BBC went from treating them as fringe party worthy of little but a joke to now being accused of ever coverage by virtually all other parties. And can we really say the BBC on screen news does a better job than ITV News, Channel 4 News, Sky News or Al Jazeera?
Now none of that says the BBC is bad. In fact I think it is (generally) very good at what it does, but I cannot honestly see how we can justify the compulsion element any longer. My own view is that it would have better future as some sort of independent organisation or even split up. I am pretty sure the Drama output would survive in its own right (just look at how well BBC Worldwide does). Similarly news gathering is first class, and may, if freed from its government shackles, do even better providing either its own channels globally or perhaps as a source provider like Reuters. Perhaps keep The World Service as a state global propaganda arm funded by the Foreign Office as it was until the last charter settlement.
Martin Baines's 14 posts
Sandra Blickem: Do you have actual data to support any of those very vague accusations? Biased? To who?
I hate sport, but at the weekend, there is a lot of sport, and they only have two channels to show it (BBC3 & 4 share with CBBC & Cbeebies) - in reality they dont show sport on all channels all day.
And if someone is covering a terrible disaster or questioning a politician, why would I want them to be other than 'too serious'. And the sound not being perfect on Jamica Inn is no more than a storm in a teacup. Sound is generally worse on all TV's these day - try listening to the other channels - the BBC is no better or worse.
Martin Baines: Think of what would happen if there was no BBC. No Proms, no real kids TV (trust me, Cbeebies and CBBC are fantastic), but lots of reality shows, soaps and 'dramas'. I dont always like the BBC either, but when I look at other countries output, I'm not always impressed either. I think Roy Greenslade made an excellent argument as to why the BBC should contine in its current form: Why the public must rally to support the BBC licence fee | Media | theguardian.com
I'm sick of the 'American TV is best/we have Netflix's' arguement. Firstly, we get the cream of the crop of US shows. Much of its is dross. In fact most shows dont make it past the pilot, never mind the first series. And while there is a lot of fantastic drama from the US, its a media market at least five times larger than our own. I'd expect more great drama.
HBO, Showtime, ANC, etc are all cable channels where you subscribe, and where the programme makers are often allowed to take risks without fear of advertisers, language, content, etc. Have a look at the main US broadcast channels. Do you really think Hawaii 50 is better than Line of Duty?
Netflix's? Netflix is a distributor of content, although like most other distributors, from the time of the 2 reelers, its moved into production as well. Its first big production? An adapation of a set of books made famous on TV by an TV adaption from the BBC...
Netflix is great if you have fast broadband, and you want to watch a lot of different stuff (although relative poor compared with what the US site has to offer). Yet the huge majority of TV watched in the UK is live - its not even recorded.
Sport? I hate sport generally, but if the alternative is paying money to Rupert Murdoch, then the BBC should be allowed to cover sports.
Drama? There are fantastic drama's on the BBC. Its been a really good year. Yes, some want more risk-taking, but overall, its been great. There should be no need to say US is better than UK - both have great stuff, but do things in slightly different ways, as this article pointed out: American vs British drama: why do we have to pick a side? | Television & radio | theguardian.com
Arts? The BBC produces a huge amounts of stuff on the arts - and although Sky has two channels devoted to it, you have to pay more than your licence fee to watch them, and I suspect that they (and Sky Atlantic) are loss leaders to encourage people people like me to make the leap to Sky. If there was no BBC, then I suspect they would go in an instant.
News? Not always great - and I complain when its isn't. But overall, its has a huge range and can be brilliant. I have no desire to get my news in the same way as the US - which is perhaps why NPR uses the World Service so much. Are there really shackles on its news gathering? The joy of the World Serive is that it is seen as not just government propaganda. It might be the cheapest 'soft power' weapon the UK has, and its would better if the Foriegn Office coughed up for its upkeep, but thats not the BBC's fault.
You yourself admit that the BBC is very good at what it does, and I'm in total agreement. But you then say it should be broken up because the market can do it better, and that its a compulsory tax. I'm not sure the market can do it better, and if doesn't, then it will impossible to put the BBC back together again.
The tax thing is a bit like the whinging you get from libertarian types - 'its because of 'fredum' and 'rights'. Its rational, but only within a very particular worldview, and totally misses the point. Your 'made' to pay for lots of stuff you might never use via taxation, but why pick on something that you do use?
Since 99.9% of people in the UK use the BBC on a weekly basis, and 98% use BBC1, we have made our choice, and its seems to work. We get relatively high quality stuff to watch and to listen to, with no adverts, on an 'all you can eat' basis. For 40p per household, per day. Can the market come up with a better offer - I doubt it. If we did slice and dice, for what are purely ideological reasons, I suspect, as the song says, we dont know what we've got til its gone.
The BBC gives us a mix of great TV, has a huge cultural reach, and keeps the rest honest.
MikeB's 2,579 posts
sentiment_satisfiedGold
I think the best drama now comes from ITV
Ian's 497 posts
PETER HUGHES
The licence fee equates to about 40 (forty) pence per day---less than a daily newspaper. For that we all receive ADVERT FREE Television AND Radio channels around the clock Listen to some of the programmes on BBC Radio 4----no commercial station would even consider covering this diverse range---why not? Because they have to keep THE ADVERTISERS HAPPY by delivering as a big an audience as possible.
Currently I am absolutely fed up with the Christmas adverts (Tesco one says "It's Christma)) but I thought Christmas was on 25th December !!
A friend, who spent some time in USA, on his return said he missed the BBC's full output across tv and radio---so there you have it..
PETER HUGHES's 13 posts
Lorna Smith
We only have Freeview and happily pay the 40p or so that allows us to watch the BBC and any other available channels. As pensioners, who still pay for our licence, we would not like to be forced to pay more ... and if the BBC lost the licence, we would certainly have to pay far more and probably be able to access fewer channels.
People over the channel can pick up the BBC and watch in preference to the own stations ... Think that suggests familiarity breeds contempt. The BBC is really an asset we cannot afford to lose.
Lorna Smith's 11 posts
Fred Perkins
I think most would agree that the BBC is good value for the licence fee.
But as Martin Baines has put very well, We (and even more, the BBC), has forgotten its purpose. It has become selectively very 'commercial', and being the recipient of a huge amount of what is in effect a 'tax', is going far beyond its original remit.
The BBC is now competing heavily with commercial broadcasters which can and do achieve much of what the BBC chooses to dip its toes into, and without the constraints or disciplines of a commercial company, but able to distort the commercial market in ways which don't necessarily benefit the viewer. Almost by definition, the BBC's success in achieving its remit should NOT result in a quest for audience ratings - but it does so, because it can afford to do so. It is also stifling innovation in the creative industries, by virtue of its scale. It benefits from legally-enforced additional licence 'fees', index linked, and further supported by it providing 'free' licences to pensioners - which government 'pays' for, even though it doesn't cost the BBC a penny to provide the service to them. Smoke and mirrors!!
The BBC has substantially abandoned the part of its remit that is about 'educating' the public. It appears to be leading the 'dumbing down' of TV, rather than focusing on higher ideals.
Most countries have a 'state broadcaster' - and nowadays that is mainly about producing news, which is expensive to do properly, and difficult for commercial broadcasters anyway.
Incredibly, Ofcom doesn't even regulate the BBC as to whether it's biased - the BBC is its own judge and jury. That too, surely needs to be changed - all other broadcasters who broadcast news have to abide by Ofcom rules.
Arguably, the BBC could achieve its remit with a budget a fraction (10%??) of the licence fee revenue - giving government something else on which to 'spend' the surplus.
Let's just accept that the BBC must be provided with state funding for its core remit, but must be prevented from interfering in areas beyond that, either by cross-subsidy or excessive cash in its coffers to 'play' in other areas.
Fred Perkins's 13 posts
Fred Perkins: You've allowed youself to be seduced by an ideological viewpoint, rather than a practical one, even though you admit that the BBC is good value for money.
Is the BBC actually 'crowding out' the commercial sector, and has it strayed from its original remit? If we take its original remit to be the Reithian "inform, educate and entertain", then the answer is no. Entertain means just that, and there is nothing wrong with the BBC producing programmes that we might actually want to watch and listen to. I'm sure there must have been people tutting that the BBC played light music and had comedy back in the 1930's, but we all seem to have survived. Think of all those classic BBC comedy programmes over the years - did that mean there were no decent comedies anywhere else on TV? Or drama?
As for crowding out, this is one of those free market bits of nonsense which pops up a lot, especially in the US. Thomas Frank basically has a whole chapter in 'The Wtecking Crew' devoted to shooting this meme down - pointing out that if you think 'guvment' is the problem, then anything it does well is bad, because government is bad. If the BBC is crowding out the private sector, then by that logic, so is the NHS, police, HM Revenue and the Army - all of which could be done by the private sector.
In reality, governemnt tends to help the private sector a great deal, as the book 'The Entreprenerial State' explains.
The BBC trains huge numbers of technicians, actors and directors. Think just how much drama the BBC makes each year - they are the single largest producer of drama on the planet - and then think what would happen if the BBC wasn't there. Brianist pointed out the results of such a report a while back - the conclusions were not good for the UK economy. And a huge amount of talent got their first break on the BBC. Anthony Mingella didn't start writing Oscar winners immediately - he started writing scripts for Grange Hill.
If the BBC was to produce only non commercial programmes, what would it look like?
We would perhaps have a 38 part series on the atonal composers from 1948-1982, documentaries on cheese making (just like National Lampoon's European Vacation), endless round table discussions on coastal erosion in Namibia and perhaps programmes on Mongolian throat singing. Possibly a film or two from the Swedish national film collection, showing the early works of a particularly gloomy director, obscure Scottish poets, and redubbed vintage Eastern Bloc animation (and a documentary on said animation). Cheap and very worthy children's prgrammes (here's bran, kids!), a series about the abandoned footwear found on Hadrian's Wall (actually, I would happily watch this), and an adaption of a famous 1923 Slovak play all about peasants, in the orginal Slovak. And dont forget the OU!
Of course as soon as you put on this deeply high-brow stuff, the free-marketeers would immediately say that nobody watches this, and if they do, they should pay for it. Head they win, tails you lose.
In fact Sky was cheeky enough to try this argument some years ago about Eastenders - its popular, therefore commecial. In which case, it should be on Sky, which, although commercial, has produced remarkably few popular programmes.
The BBC has to supply a mixture, so as to inform, educate and entertain. Thats fine. I dont always want serious stuff. But, for those who think the BBC is dumbing down, this is the serious stuff from Radio 4 today. Thinking Allowed, Tweet of the Day, Start the Week (really good today), A Book of the Week about living in different houses, a drama about Syria, a documentary about horses on a housing estate. A History of Ideas, a series about the history of Mossad, an afternoon drama, a music quiz (with a lot of classical music), The Food Programme, a series about Scottish poets, Beyond Belief, a programme about the word Mongol(!), Crossing Continents, Shared Planet (about mangroves), The Book at Bedtime, and a programme about 'The Queen of African Music'. And of course Today, The World at One, PM, The World Tonight, and all the hourly news.
As for TV - have you seen BBC4? And there are some really good stuff on BBC3 - their Afghan programme is incrediably powerful.
'Arguably, the BBC could achieve its remit with a budget a fraction (10%??) of the licence fee revenue - giving government something else on which to 'spend' the surplus. ' - Thats saloon bar handwaving. C5 has currently a £200m budget. Its makes bascially no content itself, buys its news in, and of course has no radio operation of any sort. And most of it is rubbish. You get what you pay for. BBC radio currently costs £650m - so almost double the £350m you suggest would cover everything. Your entitled to your own opinions, but not your own facts. Lets see the data behind your thinking.
I think that the BBC makes a good case here - BBC - Blogs - About the BBC - Why the licence fee is the best way to fund the BBC
What I find is that those who argue against the licence fee is that they have no workable alternative, and seem largely to have an ideological problem with it, rather than anything fundermentally practical.
@MikeB: I don't want to get into a slanging match throwing insults at each other.
I said that I respect the BBC. I'm a broadcaster myself, and have been for 11 years. I know what broadcasting costs, and haven't been 'seduced by an ideological viewpoint'.
My point is simply that much has changed since the Public Service Broadcasting remit of the BBC (and our other PSBs) was originally set up.
Any single organisation handed close to £4 Billion a year by the state cannot fail to have an impact on its sector. We in the UK have one of the finest broadcasting regimes in the world, and the creative industries collectively contribute around 8% of our GDP.
Briant Butterworth opened this thread with some valid reasoning for change. The last few years have seen immense disruption and change in 'television' in its many forms.
The BBC has no monopoly of truth nor of wisdom. Nor indeed do politicians. It must surely therefore be time for a re-examination of the BBC's role in what is a much wider canvas than could ever have been envisaged when it was set up. In most industries, the Competition Authorities worry about dominance of any single organisation over the sector.
Geordie lad
Lorna Smith: Would that what you say about "Advert Free" was true; far from it! Program start and stop times are now disrupted by the Beeb's adverts for its own programs. As a retired broadcasting engineer, it was drummed into me at an early age that program schedule times MUST be adhered to, even if it meant using a stop watch and time signals.
Geordie lad's 43 posts
Lorna Smith:


The Riley Theatre at Northern School of Contemporary Dance.
Unfortunately comprehensive archives prior to 2001 may have been lost to fire. We are looking to make these histories as complete as possible and if you have details of productions and dates which came to Leeds The Riley Theatre - NSCD we'd love to hear from you.


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Community Oversight Board chair: Fixing police body cam issue 'as important as living and breathing'
Nashville's Community Oversight Board wants body and dash cameras on the streets as soon as possible, even amidst the budget crisis facing city leaders.
Community Oversight Board chair: Fixing police body cam issue 'as important as living and breathing' Nashville's Community Oversight Board wants body and dash cameras on the streets as soon as possible, even amidst the budget crisis facing city leaders. Check out this story on Tennessean.com: https://www.tennessean.com/story/news/local/2019/12/10/nashville-community-oversight-board-police-body-cameras/2633823001/
Mariah Timms, Nashville Tennessean Published 5:00 a.m. CT Dec. 10, 2019 | Updated 3:56 p.m. CT Dec. 10, 2019
Even under the strain of a budget crisis, the Community Oversight Board plans to continue its push for body cameras on all Nashville police officers as soon as possible.
"It's not enough anymore to say you don't have the money. This is important as living and breathing in this city," COB chair Ashlee Davis said Monday. "That's how important this is. That's not OK."
The board plans to issue a formal policy recommendation soon explaining their focus on transparency, as well as urging other departments to research possibly less expensive ways to store data and effectively use labor in processing video.
The board's executive team met Monday afternoon to assess a draft version of the recommendation they plan to issue to other stakeholders.
The board, which was established via a 2018 referendum approved by Nashville voters, is tasked with investigating allegations of police misconduct. The board also can recommend policy changes for the department.
Body, dash cameras on hold
A day after the board meeting, Mayor John Cooper announced plans to roll out a limited number of body cameras in 2020 while policy and cost questions are answered.
The city pulled back from a department-wide roll out last month amid a budget crisis and concerns over a mounting price tag.
Cooper's policy director John Buntin said it could cost more than $40 million per year to operate the cameras and analyze their footage, which he said was "deeply concerning" in the midst of a budget shortfall.
The delay has been tied to the state comptroller's urgent report to city leaders in November that Nashville was running out of money to pay its bills. The comptroller said officials must close a $41 million budget gap, or the state would take over the city's coffers.
The police department has about $10 million set aside to buy cameras, which have been a city priority since 2016. But city leaders have not decided how to handle millions in additional funds that could be needed as the body camera footage makes its way through the rest of the criminal justice system.
Downstream costs could come from outside the mayor's office and MNPD; prosecutors and public defenders said they'll need funding to review thousands of hours of footage that becomes relevant in criminal cases.
Monday's board meeting also included an update on the progress of the so-called Negotiation Task Force set up to allow representatives from the COB, mayor's office and MNPD to meet and negotiate the draft Memorandum of Understanding between the COB and MNPD.
Although the COB representative to the task force, Phyllis Hildreth, was not present at the meeting, due to being out of town, board member Matthew Sweeney confirmed the task force is making progress on discussing the articles of the MOU.
Also not present Monday was the board staff's newly-appointed Executive Director Jill Fitcheard, who was tied up at another meeting, the board was informed.
Fitcheard was named the new director last week after the unexpected resignation of William Weeden, announced Nov. 18.
Davis confirmed Monday that Fitcheard's salary would be updated to reflect her new position, effective as of the day last week she was named to the role.
"I have had a conversation with Director Fitcheard since our last meeting. I wanted to ensure she has all the support she needs," Davis said.
"Mrs. Fitcheard's commitment to the mission and purpose of the Community Oversight Board, and most importantly to the Nashville community, is unparalleled and her leadership has been instrumental to the success and continuity of the COB's efforts," Davis said in a statement last week. "The COB congratulates her on this deserving appointment and looks forward to this continued work and progress with her as our Executive Director."
Includes reporting by Adam Tamburin.
Reach reporter Mariah Timms at mtimms@tennessean.com or 615-259-8344 and on Twitter @MariahTimms.
Read or Share this story: https://www.tennessean.com/story/news/local/2019/12/10/nashville-community-oversight-board-police-body-cameras/2633823001/
Lawsuit: Sumner schools failed to protect child sexually assaulted by classmate
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Nashville-to-Atlanta train service? Amtrak pitches Tennessee routes
Which train route out of Nashville do you want?
Microsoft pitched Tennessee office to Nashville and state officials
Man charged in connection with double-shooting at Gallatin residence


text:
Q: print dictionary keys and values in one column in tcl I am new learner of tcl scripting language. I am using TCL version 8.5. I read text file through tcl script and count similar words frequency. I used for loop and dictionary to count similar words and their frequency but output of the program print like this: alpha 4 beta 2 gamma 1 delta 1
But I want to print it in one column each key, value pair of dictionary or we could say each key, value pair print line by line in output. Following is my script in tcl and its output at the end.
set f [open input.txt]
set text [read $f]
foreach word [split $text] {
    dict incr words $word
}
 puts $words

Output of the above script:
alpha 4 beta 2 gamma 1 delta 1

A: You would do:
dict for {key value} $words {
    puts "$key $value"
}

When reading the dict documentation, take care about which subcommands require a dictionaryVariable (like dict incr) and which require a dictionaryValue (like dict for)

For nice formatting, as suggested by Donal, here's a very terse method:
set maxWid [tcl::mathfunc::max {*}[lmap w [dict keys $words] {string length $w}]]
dict for {word count} $words {puts [format "%-*s = %s" $maxWid $word $count]}

Or, look at the source code for the parray command for further inspiration:
parray tcl_platform  ;# to load the proc
info body parray

redpajama_set_name: RedPajamaStackExchange


text:
Q: ReactiveCocoa - observing isFirstResponder property and UITextField with clearsOnBeginEditing set to YES I am new to ReactiveCocoa, but I think it's very nice and outstanding technique for reducing code complexity. I just started experiencing with the framework, and not everything is clear for me at the moment, so excuse me if my problem can be solved in some obvious way.
In my app I have login view controller with simple form contains two text fields (username and password) and a button. I would like the button to be disabled if any of two text fields is empty. So, I wrote this code:
RAC(self.loginButton, enabled) =
[RACSignal combineLatest:@[self.userTextField.rac_textSignal,
                           self.passwordTextField.rac_textSignal]
                  reduce:^(NSString *username,
                           NSString *password) {
                      BOOL valid = (username.length > 0 && password.length > 0);
                      return @(valid);
                  }];

It's very simple and it's working. The problem is that one of my text fields (the password field) has secureTextEntry and clearsOnBeginEditing properties set to YES. I will try to explain unwanted behavior that I am experiencing with this configuration:
Let's assume that both username and password fields are NOT empty. In this case the button is enabled. When user taps on password field, it becomes first responder (keyboard appears and user can enter his password), but because of clearsOnBeginEditing being set to YES for that field, the previously entered password is cleared from the text field. That's way password field is now empty. The problem is that signal is not being sent, so the button remains enabled, despite the password field is empty.
My first idea to solve this issue (well, more like workaround solution) was to observe isFirstResponder property on password field beside observing text changes. That's way the block that checks if button should be enabled would be called when password field becomes first responder. I don't know if this solution works, because I have no idea how to implement it using ReactiveCocoa. I have looking for creating a signal for isFirstResponder property changes, but without a luck. It might be not the best approach in order to solve this issue, but nothing comes to my mind at this point.
Then, the question is: how to observe isFirstResponder property with ReactiveCocoa?
And more general question: how to observe text field's text changes when clearsOnBeginEditing is set to YES?
UPDATE:
I found out that I can create signal for UIControlEventEditingDidBegin event that should give me substitution of observing isFirstResponder property changes:
[self.passwordTextField rac_signalForControlEvents:UIControlEventEditingDidBegin]

Unfortunately this does not solve the issue. Now I understand that field is cleared AFTER it becomes first responder, and clearing field automatically after it becomes first responder does not send signal for text changes. That's way when validation block is executed it still thinks that password field is not empty, and the button remains enabled despite password field was cleared and it's empty.

A: Unfortunately the -rac_textSignal only listens for UIControlEventEditingChanged. If  UIControlEventEditingDidBegin were added, you'd be all set.
I suppose you could patch this into it and submit a pull request?
- (RACSignal *)rac_textSignal {
    @weakify(self);
    return [[[[[RACSignal
        defer:^{
            @strongify(self);
            return [RACSignal return:self];
        }]
        concat:[self rac_signalForControlEvents:UIControlEventEditingChanged|UIControlEventEditingDidBegin]]
        map:^(UITextField *x) {
            return x.text;
        }]
        takeUntil:self.rac_willDeallocSignal]
        setNameWithFormat:@"%@ -rac_textSignal", [self rac_description]];
}


text:
package com.basho.riak.client.itest;

import static org.junit.Assert.*;

import org.apache.commons.httpclient.URIException;

import com.basho.riak.client.request.RequestMeta;
import com.basho.riak.client.response.HttpResponse;

public class Utils {

    public static RequestMeta WRITE_3_REPLICAS() { return RequestMeta.writeParams(3, 3); }

    public static void assertSuccess(HttpResponse response) {
        if (!response.isSuccess()) {
            StringBuilder msg = new StringBuilder("Failed ");
            msg.append(response.getHttpMethod().getName()).append(" ");
            try {
                msg.append(response.getHttpMethod().getURI().toString());
            } catch (URIException e) {
                msg.append(response.getHttpMethod().getPath());
            }
            msg.append(" -- ")
                .append(response.getHttpMethod().getStatusLine()).append("; ")
                .append("Response headers: ").append(response.getHttpHeaders().toString()).append("; ")
                .append("Response body: ").append(response.getBody());
            fail(msg.toString());
        }
    }

}

redpajama_set_name: RedPajamaGithub


Riverside Youth Theatre (RYT) was started in 1982 to provide opportunities for young people aged between 12 and 18 who have an interest in drama.
Members can join the acting team or the technical, and many members choose to experience both.
Productions range from period costume drama to musicals and are always demanding.We aim to encourage an interest and develop skills and experience in all aspects of theatre. Actors experience auditions, rehearsals and the staging of real productions which are presented to live audiences. The technical team learn about lighting, sound and set building, and are involved in the rehearsals and live performances.


Massachusetts Gov. Charlie Baker says he's satisfied with the rollout of the state's first recreational marijuana retail stores.
"I think it's gone what I would describe, I guess, as mostly according to plan, which is a good thing," Baker told MassLive.
Two stores, Cultivate in Leicester and New England Treatment Access (NETA) in Northampton, opened on Nov. 20, the first retail pot shops east of the Mississippi.
The Cannabis Control Commission released figures Tuesday showing consumers spent $2.2 million at the two shops over their first five days operation, as Leicester residents complained of traffic problems. The Worcester county town's police chief, James Hurley, told residents at a Monday night emergency meeting that novelty of the new pot shop will eventually fade away.
The five-member commission and the new agency's staffers are processing applications for additional retail shops across the state.
"I think obviously for the commission this is the beginning and I'm anticipating that they'll learn as they go and if they need to make adjustments, they will," Baker said after an unrelated holiday event at Faneuil Hall. "But as I've said before, I thought the fact that they were deliberate in their approach to the rollout was the right way to pursue it."
Recreational marijuana sales begin last week at two stores in Massachusetts, the first to open on the East Coast.
Baker, who opposed marijuana legalization when the issue was on the 2016 ballot, said drugged driving remains his "biggest concern."
"It's very important that people recognize and appreciate the fact that this is not something they should be doing if they're planning to be driving," Baker said, pointing to ride-hailing services like Uber and Lyft, as well as public transportation.
"I just hope people take that part seriously," he said.
In a public awareness campaign on impaired driving, Massachusetts public safety officials sought to equate operating a motor vehicle under the influence of marijuana with doing so under the influence of alcohol.


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text:
Q: Execute shell script on cygwin from Python I want to execute a shell script, on cygwin from Python. The shell script is creating a file as an output.
I tried
import os
import subprocess

os.chdir(r"C:\\cygwin64\\bin\\ ")
cmd = ["bash", "-c", 'cd /<path for the script>; ./test.sh']
subprocess.call(cmd)

A: This works:
import os, subprocess
os.chdir(r"C:\cygwin64\bin")
cmd = ["bash", "-c", "cd $HOME; pwd; exit"]
ret = subprocess.call(cmd)


These demos are of songs that we put together originally planned to follow up The Fateful Dark with, some of the ideas ended up getting used, but none of them used as they were recorded here.
We made these demos at Satellite Studios in Enfield, North London. (the same room where the Channel 4 thing happened).
I think it's obvious we were listening to waaayyyy too much Iron Maiden.


text:
Ben Lerman
Ben is the former NOLS Wilderness Medicine Marketing Coordinator and a Wilderness First Responder graduate. He enjoys rock climbing, backpacking, kayaking, and hopes to someday adventure in the mountains on each of the 7 continents.
Why You Should Take a Wilderness First Aid Course
By Ben Lerman on 3/21/19 8:12 AM
NOLS Wilderness Medicine student practices caring for a patient in the outdoors. Photo by Jared Steinman.
You love the outdoors. The beauty. The adventure. The chance to unplug. The quality time with family and friends, or even by yourself. Whether you choose to explore the wilds by hiking, on the water, with a fishing rod in hand, or up a mountain road with your camper, the remoteness and rawness of it all is likely part of the appeal.
Topics: wilderness medicine, Wilderness First Aid, Wilderness Medicine
9 Wilderness Medicine Acronyms You Need to Know
By Ben Lerman on 3/11/19 12:44 PM
NOLS students practice skills during a scenario on their course. Photo by Kyle Wilson.
You've taken your WFA, WFR, or WEMT and learned about PAS, ABCDE, and MOI. So many abbreviations, so little time!
Whether you're filling out a SOAP note for a real-life patient or reviewing your skills with a NOLS case study, wilderness medicine's plethora of abbreviations and acronyms can be a lot to remember.
Topics: patient assessment, first aid, wilderness medicine
Quiz: Sprains, Strains, and Athletic Injuries
Topics: first aid, wilderness medicine, Wilderness First Aid, quiz
Gender-inclusive Communication for First Responders
Practicing a patient assessment during a course. Photo by Luis Camargo.
As a medical provider in the wilderness, it's important to not make judgments or assumptions. For example, rather than assuming a patient is low risk for a spine injury, you can use a focused spine assessment to gather information relevant to your decision.
Topics: first aid, wilderness medicine, Inclusion, communication
Quiz: Managing Altitude Illness
By Ben Lerman on 8/8/18 8:44 AM
Topics: first aid, wilderness medicine, Wilderness First Aid, altitude illness, quiz
7 Fishing First Aid Hazards (and What to Do)
Photo from NOLS Alaska
You're enjoying a beautiful day at your local fishing spot. Fish are rising everywhere and you've hooked three big brook trout already. But your day can easily take a turn if you accidentally walk through a patch of poison oak. Or get stung by a wasp. Or slip on the rocky shore.
Topics: first aid, wilderness medicine, Wilderness First Aid, fishing
Quiz: Treating Heat Illness and Dehydration
Topics: first aid, wilderness medicine, Wilderness First Aid, quiz, heat illness
Snakebites: Myth vs. Reality
By Ben Lerman on 6/4/18 11:40 AM
In the movies, snakes bite constantly, fly through the air to strike, and kill their victims almost instantly with their venomous bites. Those involved respond in all manner of ways, from trying to photograph and identify the snakes' species in 2006's Snakes on a Plane to cutting open the bite wound and attempting to suck out the poison in 2010's True Grit. Needless to say, these sensationalized portrayals can be misleading.
Topics: WFR, first aid, wilderness medicine, myth, snakebite
Shock: What Causes It and What To Do
Photo by Mike Trewartha.
What is shock? It's a term that gets used frequently in casual conversation to describe emotional reactions. It's also a serious medical condition that can be difficult to recognize, and even harder to treat, in the wilderness context.
Topics: first aid, wilderness medicine, NOLS Wilderness Medicine, shock
Quiz: Bites and Envenomation
Topics: first aid, wilderness medicine, quiz
Climbing for More Than the Summit
Ahlqvist on an acclimatization climb in the Himalaya. Photo courtesy of Carina Ahlqvist.
"I am driven to do my part for a better world, not just reach the summit and get an adrenaline kick."
Topics: Himalayan climbing, Behind the Scenes, Environmental Stewardship & Sustainability, mountaineering
Quiz: Handling Burns in the Outdoors
Using Your Wilderness Medicine Skills to Treat Pets
By Ben Lerman on 3/21/18 10:18 AM
Photo by Kirk Rasmussen
"Wound care is wound care, regardless of the type of mammal. I find that knowing the patient assessment system and other treatment principles is helpful, even with a dog. Pup has diarrhea? Palpate the abdomen to see if there's specific tenderness. Dog is lethargic? Consider 'ins and outs' and if that's affecting energy level. Reluctant to use an extremity? Try a usability test." - Missy White, NOLS Instructor
Topics: wilderness medicine, Wilderness First Aid
What to Do When You Hook Yourself: Removing a Fishhook
Photo by Brad Christensen.
It's the first fair-weather Saturday of the month. Most people are sleeping in—but not you. It's time to fish!
Typically, you fish a barbless fly because you know it's easier to get the hook out of the fish's mouth, but today you and your buddy are trying to catch your limit for a fish-fry later. You choose an obnoxiously large streamer with the biggest, nastiest, barb you have in your fly-box.
Topics: wilderness medicine, Wilderness First Aid, fishing
Quiz: First Aid for Eyes, Ears, Nose, and Teeth


text:
By Christopher Musico, Contributor, CRM magazine
For the rest of the March 2009 issue of CRM magazine, please click here.
The notion of CRM may not have been specifically top-of-mind among the Founding Fathers as they congregated during the unbearably hot summer of 1776 to hammer out the Declaration of Independence. Even so, relationships between citizens and their representatives were precisely what those early patriots were helping to define, and the traditionally poor service the government has delivered in the two centuries since would have had many of them scratching their wigs.
According to the latest scores from the American Customer Satisfaction Index (ACSI), the federal government still lags behind the private sector when it comes to keeping people happy. This year, the feds scored a 68.9 out of a possible 100 points, while their commercial counterparts weighed in with a 75. The 68.9 score represented a 1.6 percent increase from last year, but the gap still remains. That turns out to be unsurprising, given rising consumer demands. "Look at most enterprises today and you can [almost always] get 24/7 service," explains Ben Madgett, an analyst for New York–based research firm Datamonitor. "There's an expectation there now that you should get the same from government."
The increasing expectations are also seen by Lisa Sherwin-Wulf, public-sector industry solutions manager for RightNow Technologies, a provider of on-demand customer experience solutions. Working with RightNow's 155 government-agency customers, there is growing pressure to increase operational efficiencies while at the same time ensuring that citizens can access any necessary information in their preferred channels. "People are expecting things like timely response by chat, interactive voice response, email, and Web forums…something in addition to just walking into an office or calling on the telephone," she explains. "The bar has definitely been raised."
Government agencies on all levels, though, may have quite a bit of catching up to do. Ken Landoline, vice president of research for Reno, Nev.–based analyst firm Synergy Research Group, declares the public sector "15 to 20 years behind the customer care contact center world." There is no doubt that many agencies are trying to improve their service offerings, but with a looming economic recession, less money to invest, and an ever-increasing population, will governments be able to catch up or just continue to run in place in the effort to provide citizen service? CRM takes a look at some agencies making the investment, amid others continuing to languish under the premise of "business as usual."
Madgett points to the e-government initiative that started approximately a decade ago as the moment when agencies determined they needed to bolster service to match what consumers were increasingly expecting from their retailers and other commercial engagements. "Certainly in the last five years there has been more of an uptake in this initiative," he says. "Governments are starting to realize what's out there and take advantage of using the Internet at its most basic level to provide service."
This can be seen as a win-win situation for many agencies, as technological innovations allow them to not only optimize their own processes but also cater to an increasingly Internet-fluent constituency. "Local government offices started to progress to online payments such as filing taxes," Madgett says. "As that relationship has evolved, [agencies are] now looking for something to manage that process—hence CRM—and so it's about providing that level of service and then cracking it as well with analytics to find out how many people are paying online, the issues they're having, and how agencies can help [provide a resolution]."
When it comes to CRM vendors able to hit the ground running with government outlets, Madgett points to typical big-name players including Oracle and SAP, but says others in the CRM world can cater to specific needs of different agencies on all levels. "You also have RightNow, Consona, and other smaller players who can hit more certain geographical markets, local government, and processes specific to them," he says.
Since government has been slower to adopt CRM, it has made many organizations loathe to stray from on-premises deployments to the software-as-a-service (SaaS) model. Madgett's research finds there are more on-premises deployments in government than on-demand ones at this point—but that may start to change. "There are some [chief information officers] out there who have encouraged agencies to look more toward SaaS," he says. "There's a lot of possibility there. We're not totally there yet, but there's certainly a movement [developing]…. We're cautiously optimistic."
RightNow's Sherwin-Wulf says the movement's already arrived, with most of the 150 government agencies on her company's client list having already gone with SaaS, thanks to its lower costs, speed of deployment, and scalability. She reports that many of her company's customers decide to focus on the channel which will have the most significant impact first—generally Web self-service. After that, the customer can scale up as usage grows—similar to how the private sector does it. "Government agencies need to deal with these rising challenges in a timely manner," she says. "So they are becoming much more comfortable with that."
CRM ROADBLOCKS
So if government agencies are starting to grow more comfortable with deploying CRM to gain a more comprehensive view of the customer, then why haven't they all caught on? Madgett says there are several reasons: legal, operational, and cultural. It can start with terminology. "A lot of what we're talking about here is customer service, and the private sector–driven mentality to things," he says. "In the government space, there is a [reluctance] to refer to the citizen as a customer, and that mindset has to go away. You have to be comfortable with thinking of your citizens as customers, even if you don't call them that."
Madgett also says it gets back to barriers traditionally set up in government agencies sensitive to data they've been charged to collect and maintain. He explains that sharing information across agencies—for example, the Central Intelligence Agency and the Department of Defense—is not necessarily a given. This runs counter to the traditional argument that CRM provides a 360-degree view of the customer (or in government's case, the constituent). There are also some restrictions on sharing private, sensitive data among different funnels. Add that to the siloed nature of many offices, and even when it's legal to share information, many will not come together, regardless of whether they're local, state, or federal. "There's a challenge there because there is tension between creating a comprehensive view and avoiding 'Big Brother,' " Madgett says.
Madgett says that, generally speaking, the government culture is already a slow adopter of technology. Implementing a CRM system at all can be an issue: At heart, CRM is a strategic solution before a technological one. To Madgett, it doesn't matter whether you're a government agency or a retail chain, recklessly adding new capabilities without first thinking about business benefits can lead to a doomed implementation. "You need someone who [understands] to champion this like [New York City Mayor Michael] Bloomberg with the 311 system," he says, referring to the city's citizen-information call-in number. "You can't just implement a call center or throw in a CRM system. You have to know your end goal and take the proper steps to figure out how to best allocate resources based on that." (See the NYC 311 chart, at right.)
DIAL 311 FOR EVOLUTION
Few cities have a larger constituency than New York City does. Boasting a population of more than 8 million people, the city decided back in 2002 to create a phone line for those living—and visiting—The Big Apple to be able to call for quick information. The service has never looked back since going live in 2003. "This is a great example of a concrete application of CRM," Madgett proclaims. "At 3 a.m., you can still call up 311 if you have a noise complaint, if something is wrong, there's a leak in your apartment…you can find out instantaneously. This is the type of service we have come to expect."
While the system has been deemed a success so far, that doesn't mean it hasn't had to make some adjustments, according to Joe Morrisroe, the deputy commissioner and executive director of 311 and www.nyc.gov, the city's official Web site. There have been many lessons learned during the continual efforts at service improvement, Morrisroe says. One maxim was to prepare ahead of time depending on the particular season. In the winter months, he explains, 311 puts information at the beginning of the interactive voice response (IVR) recording about guidelines concerning heat and hot-water complaints. "It's a way of educating the populace," he says.
Morrisroe says that pushing information to the beginning of the IVR allows callers to either ignore the message if it doesn't apply to them, or avoid having to wait for a representative to take the call. He admits call spikes can put a strain on the 311 system, but insists the city doesn't blindly rely upon the IVR—there are other safeguards in place to avoid a backlog of calls, he says. "We're staffed very well to ensure calls are answered quickly," he says. "We have organic growth in our call center; a lot of people in staff support—be it supervisors or team leaders—are former call-takers or have that skill set. We can mobilize people quickly and put them on the phones if necessary to help with the volume."
This can come into play as the economic recession threatens to freeze or cut the budgets of many government agencies. While it is not yet clear if the 311 system will be affected, Morrisroe says he's already taking safeguards to maintain high service quality. "The goal we have is not a lower-cost channel, but more of a self-service channel that can yield lower cost results," he says.
He explains that after being open for business the past five years, there is plenty of robust content that can be available to the populace via the IVR and Web in order to lessen the barrage of calls for live agents.
"We have answers to virtually any question someone in New York may have, and it is vetted by our organization as well as the requisite city agencies," Morrisroe says. "That's one of our main goals—and the economic pressure helps facilitate that a bit more: to push more information into the IVR and Web than we did in the past."
For Morrisroe, this is all in pursuit of the organization's mission. "Customer service is public service in action," he says. "That's a motto we carry with us."
ROCKY MOUNTAIN SELF-SERVICE
Ro Silva, public information and education manager in the taxpayer service division of the Colorado Department of Revenue (CODR), could be deemed a visionary for her time. Back in 1995, her agency began accepting email from stressed-out individuals who needed to send questions about tax inquiries without clogging the phone lines. "We were answering these [using] Microsoft Outlook," she recalls. "In 2000, we were getting and answering 14,000 emails a year, which was a lot for that time. I knew it was going to evolve into asking the same questions over and over again."
She turned to RightNow Technologies to create a Web self-service channel. Now, Colorado residents with questions come tax season can go to the department's Web site and look for answers before trying to email or call. In fact, Silva says, the system is set up so that Web-site visitors have to check out the "frequently asked questions" before being able to access the CODR email interface. Of course, that doesn't prevent residents from calling immediately. "People can make a phone call because those numbers are listed on our homepage, telephone book," she insists. "You can call us no matter what."
As a result of utilizing SaaS for its Web self-service, Silva was able to boost CODR's productivity, satisfaction, and cost-efficiency. The department has realized a return on investment of 8,732 percent, email volume has dropped by 45 percent, and the unit saved $700,000 over an 18-month period. And that doesn't even account for the peace of mind many residents have now when they can either find an answer quickly online, or be able to get through quickly to an agent with a more-complex question. "Our wait times are pretty good for a government agency…. They are about four minutes," she says. "Before RightNow, during peak season people waited for 20 minutes to speak with a tax representative."
While there are no plans to innovate further with RightNow at this time, Silva says that it lays the groundwork for what could be an extra-difficult season, with the recession hitting the state of Colorado particularly hard—a hiring freeze on all state employees started in October 2008. "We're not able to hire any new [employees], which works against us even though we have all these great services people can self-service through," she says. "It's going to hurt because…you still have people who have specific issues that need to be addressed, and it might mean they may not be able to get through as quickly."
Silva remains thankful that she has RightNow's system in place. Otherwise, they would have to shut down the email channel just to alleviate the pressure placed on the agents. "We just wouldn't be able to get to it all," she says.
GOVERNMENT 2.0—NEXT ON THE AGENDA?
The 800-pound gorilla in the room comes in the form of Web 2.0 technologies, including blogs, chat, forums, social networking sites, Twitter, and wikis. Filtering into the CRM world via the private sector, this is the next opportunity for innovation, according to Madgett. But, just as with traditional CRM deployments, strategy must be in place first. "Governments are slow to adopt, and especially with something like Web 2.0—where you get into using utilities like Twitter—they are experimenting with it but haven't captured what they want to do with it yet," he says. "It's good to adopt the technology but without a strategic framework the practical usage of it can be lost." (See this month's "CRM on Twitter," page 16, for a quick snapshot of some government twitterers.)
Karen Trebon, a program analyst with the General Services Administration's Office of Citizen Services, cites a plethora of examples of agencies at all levels starting to adopt varying forms of Web 2.0 technology to help inform and interact with their respective constituents. The examples run all the way to the top: With President Barack Obama in the White House now, she expects government to delve even deeper. From the Obama campaign's Web site to the transition team's efforts with www.change.gov to its revitalized www.whitehouse.gov, community participation clearly ranks high on the national public-policy scene. "One of the things that is driving this and will continue to [do so] is Obama coming into office," she says. "I think everybody can agree that he outclassed [Senator John] McCain in the use of the Web and technology. For the first time, I think we'll have a president…who is just as smart as all of us about technology."
Beyond Obama's potential, Trebon admits she also feels the heat from constituents demanding equality in the service they receive from both the public and private sectors. "People love Amazon.com and they expect to go on our Web site and love it just as much," she says. "We don't get allowances for being the government, so we have to keep up with what people want on the Web."
By Trebon's count, there are 37 active, public-facing, federal agency blogs right now, plus an untold number of efforts at the lower levels of government. "[Blogging] seems to be the most adopted form of Web 2.0 at this time," she says. "But a lot of these technologies are free or low-cost, so there is no worry about ROI or going and asking anyone for money."
So if that's the case, why aren't more agencies picking up on Web 2.0? She believes it has to do with bandwidth concerns, potential viruses, and actionable strategy. "I spoke with representatives from the Bureau of Justice Statistics, and they deal with very serious information including the [number] of people who are incarcerated and on death row…and they're not sure how to take this information and use it on something like Facebook," she says. "To them, [that context] seems very lighthearted."
While that may be an extreme case, Trebon points to several instances in which using Web 2.0 can serve the people well. The bloggers at the Transportation Security Administration (TSA) determined through blog comments that passengers were experiencing different rules at different airports, making unclear what rules were optional and which were absolutely mandatory, such as removing shoes before going through security. "[The TSA] actually used that information to tighten up the mandate across the country," she says. "That's an example of how Web 2.0 can actually achieve results. The TSA didn't just take comments from people on the Web, but actually made a process improvement."
Like blogs, Trebon says Twitter can also provide an opportunity to continue a dialogue with constituents, particularly during times of crisis. "We used it here in our office during the Mumbai incident," she says, referring to the December 2008 terrorist attacks. "People can follow our tweets to keep up to date on what's going on, where and how to call if you have family or friends in an area that's being affected by some form of calamity."
While still in its nascent stages, Government 2.0 has the potential to not only increase citizen satisfaction, but to offer a sense of transparency and, as a consequence, trust—a trait that's sometimes lacking but always essential to the democratic process. "The Obama team has been talking to us a lot about transparency and just putting more information out there," Trebon says. "The interactive nature of these technologies increases trust in government and makes people feel like they're being listened to because we're responding back to them."
SIDEBAR: 2 Tips to Contact Center Implementation Bliss
Gary Peckham, director of the contact center for the Government of Alberta's Ministry of Service, knows a thing or two about quickly revamping a contact center to adjust to a quick mandate. Back in 2000, his department was charged with providing landlord and tenant issues to an additional 800,000 Calgary citizens when the city decided to cease offering the services on its own. Peckham had four months to make it happen, and he says he turned to Avaya to "bring us into the new century."
Looking back at the pain of the initial implementation, he has a couple of tips for government agencies now looking to revamp their contact centers:
Make sure you listen to your employees. "We spent a lot of time dealing with Avaya's staff and making sure that we were understanding of them," he recalls. "However, we didn't spend enough time explaining to our workers why things had to happen in a certain sequence."
Weigh all the purchasing options, even if you don't want to "reinvent the wheel." "Government's mindset isn't necessarily the same as private business where you're always upgrading on an ongoing basis," he explains. "When we purchase a product we anticipate that it will last a certain period of time. Consistent upgrades are not built into the budget process. Had we leased the product, we could have had an easier time when we had to keep up with the changing times. We needed to look at other options and how that would have been beneficial to the taxpayer in the long haul."
SIDEBAR: NYC 311: Call Volumes, Performance Levels, and Resolutions
Agency Transfer or Referral: Caller is transferred to the appropriate agency or is referred to and provided with the appropriate agency's telephone number.
Information Provided: Caller has been provided with all of the requested information for their specific inquiry and no further action is required.
Service Request: Caller's request is entered into the City's Citizen Service Center tracking system and the request is forwarded to the appropriate agency for completion.
Transfer to 911: Call is deemed an emergency, a crime in progress, or a Police Department 911 matter and is immediately transferred to 911.
Other: Calls to follow-up on an existing service request or those that are not completed prior to the caller disconnection are classified as other.
Source: www.nyc.gov; Mayor's Office of Operations
Performance Measure Performance Goal Fiscal 2009 Year-to-Date November 2008
Total Incoming Calls * 6,837,442 1,465,016
Average Weekday Call Volume * 53,049 60,816
Average Wait Time 30 seconds 7 seconds 6 seconds
% of Calls Answered within 30 seconds 90% 94% 95%
% of Language-Assisted Calls * 2.1%
* No performance goal available
Assistant Editor Christopher Musico can be reached at cmusico@destinationCRM.com.
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationcrm.com/subscribe/.
Yes Pecan!
In tough economic times, people are forced to dig a little deeper.
The switch to digital TV broadcasts is upon us—or is it?
Stimulating Citizen Experience
Could an infusion of Web 2.0 in the public sector change the way we view constituent service?
Required Reading: Barack Wants You
A new book suggests that Barack Obama's presidential campaign—and his presidency—can teach the business world a thing or two about 2.0.
Yes We Can. (Maybe.)
CMS Watch finds a single platform for Web content management and social software is not ready yet for the level of transparency the White House demands.
"T" Is for Transparency
Web 2.0 Expo '09: Keynote speakers strike a common chord -- consumers want their corporations and their government to open up.
Can Cloud Computing Get "Army Strong"?
RightNow Technologies unveils high-security software-as-a-service capabilities compliant with the Department of Defense's standards.


Lenin was sent into Russia by the Germans in the same way that you might send a phial containing a culture of typhoid or cholera to be poured into the water supply of a great city, and it worked with amazing accuracy.
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Marty introduced Kristin to his family.
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Teruyuki sent Venkata a letter.
The president was forced to return to Washington.


text:
FIFA Women's World Cup 2019 final, USA VS Netherlands: Where to watch it live
By Ishan Ghosh
July 7, 2019 18:43 +08
USA and Netherlands are going to face each other in the final Twitter
The United States team will face Netherlands in the final of the FIFA Women's World Cup 2019 on July 7 at the Lon Olympic stadium in France. USA came into the final defeating England 2-1 whereas Netherlands entered the final courtesy a 1-0 win over Sweden.
Preview, prediction, schedule
The three-time world champions USA are coming into the final riding high on a hard fought win against England. They have been in magnificent form throughout the tournament and have not lost a single match. However, their star player and probably the player of the tournament Megan Rapinoe was out of the semi-final clash due to a hamstring injury. But the USA team management have announced that she will be fit for the final. The loss of such a big player would have been a major setback for the team. With her in the team, they will be looking forward to adding another trophy to their collection.
On the other hand, Netherlands who are now oozing with confidence after qualifying for the final, came into the cup decider by beating Sweden in a hard fought 1-0 win. The sole goal of the match came in the 99th minute. The 2017 European champions will be hoping that their star player Lieke Martens performs up to her usual high standard and gets fit for the final. She was one of the reasons behind the 2017 triumph so her presence will be very vital for the Orange Brigade.
The USA definitely have the upper hand over first time finalist Netherlands and are, definitely, the favourite to win. But Netherlands, who have been unbeaten for the last 12 matches, will not let them win easily. An exciting match is on the cards.
The USA-Netherlands match will start at 5 PM on July 7 according to local time and 11 pm, July 7 according to SGT.
Global TV listings
USA: Fox, FS1 (English)
USA: Universo, Telemundo (Spanish)
UK: BBC
Australia: Optus Sport
Canada: CTV, RDS, TSN
Sub-Saharan Africa: DirecTV Sports
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Women's World cup: Dutch women beat Italy to reach semis for 1st time
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The British GP was supposed to be the battle for the top place, but the...
Simona Halep wins Wimbledon 2019 Women's singles title
The Romanian became the first singles champion at the oldest Grand Slam...
Serena Williams vs Simona Halep match details: Watch Wimbledon women's final Live
Check here to know Serena Williams vs Simona Halep match details and how...
Slow batting, a bad shot and two magical deliveries! Why England lost their three previous World Cup finals
England have faltered at the last stage of a World Cup three times before....
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Neymar to join Real Madrid? Manchester United to complete third signing
Brazilian star Neymar has been in talks with Barcelona for a long time but...
Rafael Nadal schools journalist trying to suggest sexism at play in Wimbledon
The 18-time Grand Slam winner was asked about him playing on the centre...


Creating beautiful art works is a passion of mine, and has come in many different forms over the years. I used to watch my grandmother create beautiful oil paintings and knew that was what I wanted to do. Returning to drawing the beautiful old buildings of Tasmania I am pleased to produce pen and ink drawings and acrylic paintings. I have also wandered into print making and have a selection of mannequin fashion and tea cup collograph prints.
The love of old things, has me scouring the countryside and antique shops for old items of interest. I can never pass an old door or window without taking a photo. As my artwork evolves, I am trying new mediums, and mixed media has become a new passion. I have also just started in some pastel work. I tend to now look at a subject and then decide which medium would suit it best – a new development in my creative process.


Circus Sessions (now in it's 5th year) is a weeklong circus laboratory and think-tank that will offer a small group of contemporary circus artists the opportunity to work with internationally renowned circus artist/ instructor/ researcher. For the first time, this year Circus Sessions will run for two weeks – one for emerging artists and one for professional artists.
This year we have Alex Bulmer with us to work with 3 artists, Whitney Nicole (Kelowna), Erin Ball (Kingston), and Kate Kavanagh (UK), on audio description and to lead research around increasing accessibility in circus.
Circus Sessions greatly acknowledges the generous support of the Ontario Arts Council and The Canada Council For The Arts.
Mentor: Fred Deb (Nantes, France).
Panel discussions with circus artists and organizations from across the country including En Piste, Canada Council for the Arts, TOHU, Firefly Theatre & Circus, Allison Collins of the Vancouver Circus Festival, Circus Stella, and more. Free.


text:
World War I Has Lessons for Today
World War I began with the smallest of incidents and turned into one of the most complex of global events, a lesson that should be heeded today, according to a panel of historians gathered at the Association of the U.S. Army on the 100th anniversary of the U.S. entry into "the war to end all wars."
In 1914, the world was stable when Archduke Franz Ferdinand, presumptive heir to the Austro-Hungarian Empire, was assassinated in Bosnia. That "small event" launched the great war in Europe, said Michael S. Neiberg, chair of war studies in the Department of National Security and Strategy at the U.S. Army War College. And once war begins, "it can be virtually impossible to get out."
It took several years for the U.S. to agree to join the war, with politics playing a major role in that hesitation, Neiberg said. Once Congress agreed to enter the war on April 6, 1917, the U.S. military was unable to deploy quickly and took a year to be effective in Europe, he said.
Among the myths of the war is that the U.S. Army resisted working under French and British command, said Edward Lengel, chief historian of the White House Historical Association. In fact, "amalgamation" was happening by November 1917, "but the collaboration was not an easy one," he said.
The U.S. Army proved to be exceptionally adaptable as the war went on, he said.
The April 6 discussion was co-hosted by AUSA and the Center for Military Diplomatic History, which promotes the application of history to contemporary problems.
Ausa Twitter
Tweets by AUSAorg
Soldier Tests Speed Fielding of New Equipment
McPherson: Army Will Make Recruiting Goal This Year
The George Washington Chapter AUSA 2020 Scholarship Program
AUSA VP for Veteran Affairs Raises $$$$ for Fisher House Charleston
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McCarthy Seeks to Delay Military Hospital Merger
McConville: Army Must Innovate to Succeed
Army Expands Presence, Partnerships in Indo-Pacific
Leaders Committed to Housing Improvements
Lab Highlights Science, Tech Advances


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This piece is handmade to order especially fo you. Sapphires have a natural variation in colour. If you would like to choose your Sapphire please contact us.
Ring can also be customised with a larger or smaller Parti Sapphire.
This piece is made to order especially fo you. Please allow 4-6 weeks for your order to be processed prior to shipping. If you require your item in a shorter time frame, please contact us at hello@megmaskell.com.au prior to ordering and we will do our best to assist you. This production time does not include shipping times.


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Operating FastOx gasification in Hampton is a safe way to provide renewable energy without burning. It can power homes, fuel cars, and help eliminate waste and landfills all while earning revenue for the system owner. Here are some of the benefits of running a FastOx gasifier to remove waste in Hampton.
Gasification could eliminate 593,178 metric tons of CO2 equivalent each year. That's like taking 124,879 cars off the road.


text:
Q: cannot resolve method getText() I'm new to Android developing and I'm trying to create a TODO list similar to an online tutorial I'm following.
Everything but "todoText.setText(todoList.get(position).getText());" compiles correctly.
With that line, I get the following error message: "cannot resolve method getText()."
This is part of a class responsible for displaying each list row in a TODO checklist:
@Override
public View getView(int position, View convertView, ViewGroup parent) {
    LayoutInflater inflater = (LayoutInflater) context.getSystemService(Context.LAYOUT_INFLATER_SERVICE);
    View rowView = inflater.inflate(R.layout.activity_main, parent, false);
    TextView todoText = (TextView) rowView.findViewById(R.id.todoText);
    todoText.setText(todoList.get(position).getText());
    return rowView;
}

I have no idea how to fix this. Any help would be greatly appreciated. Thank you.

A: Hard to say without seeing todoList declaration, but chances are that todoList is a List of Strings (or something else but a TextView). If that's the case, you may just need to do.-
todoText.setText(todoList.get(position));

A: I have no idea about the contents of your todoList but you can do a workaround if the content is not a String by using .toString()
Try to change the code into -
todoText.setText(todoList.get(position).toString());

hope it works.


text:
Beethoven's Last Night es una ópera rock por Trans-Siberian Orchestra, lanzado en el 2000. El álbum cuenta la historia ficticia de Ludwig van Beethoven en la última noche de su vida, como el Diablo, Mefistófeles, viene a recoger su alma. Con la ayuda del destino y su hijo Twist, Beethoven inconscientemente engaña al diablo y se le permite mantener su alma que él había pensado que perdió, pero que el diablo no tenía ningún derecho en reclamarlo. Este álbum es una ópera rock con muchos clásicos cruzado con canciones de rock que se basan claramente en las melodías de la Música clásica, en especial las obras de Beethoven. Es el primer álbum de Trans-Siberian Orchestra que no cuentan con motivos navideños. La cubierta original fue creada por Edgar Jerins. En la reedición la cubierta del disco fue creada por Greg Hildebrandt.

Historia

Una noche en la primavera de 1827 (probablemente 26 de marzo de la noche en que murió), Ludwig van Beethoven Ludwig van Beethoven ha completado su obra maestra, décima sinfonía (que en realidad, nunca se terminó).

Como este trabajo está finalizado, Fate y su deforme hijo Twist (como en 'Twist of Fate') llegan a su casa, e informar al autor de lo que él había esperado durante mucho tiempo: que esta noche era la noche de su muerte.

Después de esta explicación, el diablo Mefistófeles llega a reclamar el alma de Beethoven. Él ofrece al compositor un acuerdo; Mefistófeles permitirá a Beethoven para mantener su alma borrar la memoria de las obras de Beethoven de toda la humanidad. Beethoven se da una hora para considerar, y Mefistófeles sale de la habitación.

Beethoven vuelve su ira a Fate por haber sido tratado una vida dura, y ahora, esta decisión. En consolación, Fate permite a Beethoven viajar de regreso a través de su vida con el fin de revisarlo y realizar los cambios que desee. Beethoven lo acepta, y comienzan con las experiencias de Beethoven como un niño.

Beethoven entra en su habitación, mientras que el joven Beethoven acaba de ser abofeteado por un tutor por no recibir un nombramiento a la Corte Imperial. Beethoven vuelve a Fate y le informa que él no necesitaba de las dificultades que había enfrentado, con su madre muerta y una infancia dolorosa. Él pide que se quite la experiencia de su vida. Después de que nos dijeron que esa solicitud se removería la inspiración para su sexta sinfonía, cambiaria de opinión.

Fate y Beethoven luego de ir a uno de los momentos más felices de Beethoven, reunido con el compositor Wolfgang Amadeus Mozart en la ciudad de Viena. Fate entonces recuerda a Beethoven de su "Amada inmortal" Teresa, y después de experimentar un cariñoso recuerdo, Beethoven explica sus razones para tener que dejarla.

La pareja se aventuran a Beethoven cuando se da cuenta por primera vez su sordera, y Beethoven explica que Teresa no le amaría si fuera ella saberlo. A continuación se muestra la reacción de Teresa a su ausencia inexplicable, y se da cuenta de que su sordera es la causa de todos sus problemas. Fate explica que si ella cura su sordera, su música se verá afectada, ya que las Musas no habría de ser escuchado con la misma facilidad a través del sonido de todos los días. Él por lo tanto retira su petición.

Beethoven se muestra a continuación, que Teresa le habría amado para siempre, y que llega a ser muy doloroso. Pero Fate entonces ofrece visiones de los innumerables músicos del futuro que se verían influidas por las obras de Beethoven. Como una última, visión final, se le permite improvisar con los músicos del pasado y el futuro que se inspiraron en él. Al darse cuenta de que la eliminación de las dificultades de su vida iba a destruir su música, Beethoven informa a Fate que él no va a cambiar cualquier parte de su vida.

En este punto, Mefistófeles regresa y Beethoven informa al diablo que no va a permitir que su música sea destruido. Desesperado por recibir la Décima Sinfonía, Mefistófeles hace otro trato: si Beethoven daría únicamente la Décima Sinfonía, entonces Mefistófeles no tomará el alma del compositor. Después de una aparición por el fantasma de Mozart, Beethoven rechaza esta oferta también. Como táctica final, Mefistófeles señala la ventana a una joven huérfana, y describe las torturas que ella recibiría si Beethoven se niega a entregar su música. Afligido, Beethoven se compromete a entregar su Décima Sinfonía. Después Twist incitando, un contrato que se establece por Fate, que indica lo siguiente:

Se acordó esta noche, 26 de marzo de 1827, entre los que suscriben, de que la música de la Décima Sinfonía, compuesta por Ludwig van Beethoven, el hijo primogénito de Johann y Maria van Beethoven, de la ciudad de Bonn, será de ahora en adelante la propiedad de Mefistófeles, el Señor de las Tinieblas y el primer caído de la gracia de Dios. También se entiende que es su intención de eliminar los signos de esta música de la memoria del hombre por toda la eternidad. A cambio de la destrucción de la música antes mencionado también se acordó que Mefistófeles y todos sus secuaces serán retirarse de la vida del niño en la actualidad para dormir en la cuneta directamente a través de la ventana de esta habitación. Esta eliminación de la influencia se vaya a iniciar inmediatamente después de la firma y que deba ejecutarse por toda la eternidad.

_
Ludwig van Beethoven

_
Mephistopheles

El contrato se firma por ambas partes, después de lo cual Mefistófeles empuja la Décima Sinfonía sobre una vela encendida. Cuando no se quema, se revela el hecho de que Beethoven es de hecho el segundo hijo nacido de sus padres por el nombre de Ludwig van Beethoven, y por lo tanto, el contrato no se aplica a su música.

Después Mefistófeles sale en un ataque de rabia, se revela que el verdadero destino del alma de Beethoven es en realidad es el cielo (como giro explica, el diablo estaba simplemente mintiendo a él todo el tiempo). Fate le dice que descanse, y el alma de Beethoven deja su cuerpo para el más allá. Sin embargo, Twist también oculta el manuscrito de la 10 ª sinfonía.

Reedición

El 13 de marzo de 2012,Beethoven's Last Night: The Complete Narrated Version fue lanzado y puesto a disposición exclusivamente en las tiendas Wal-Mart y conciertos TSO. Esta edición de lujo de dos discos incluye toda la música de la versión original y, por primera vez, la narración ofrecida durante las presentaciones en vivo del álbum. Viene empaquetado con un libreto lleno de ilustraciones de la historia, además de las letras completas y narración. La narración es realizada por Bryan Hicks.

Lista de canciones y referencias musicales

Personajes
 Ludwig van Beethoven – El famoso compositor. Nota: En la versión original, TSO se refieren a él como Ludwig von Beethoven. Sin embargo, la reedición se corrige a van.
 Fate – El espíritu del destino
 Twist – El hijo del destino (como en "Twist of Fate").
 Mefistófeles – El diablo
 Beethoven joven - Beethoven como un hombre joven
 Wolfgang Amadeus Mozart – (Otro) famoso compositor
 Teresa – de Beethoven "amada inmortal" – Posiblemente sea la condesa Teresa Brunszvik o Therese Malfatti
 Chica joven - Una huérfana de las calles
 Las musas – Los espíritus de la inspiración artística

Vocalistas
 Jody Ashworth – Beethoven
 Patti Russo – Teresa
 Jon Oliva – Mefistófeles
 Guy Lemmonnier – Beethoven joven
 Jamie Torcellini – Twist
 Sylvia Tosun – Fate
 Zak Stevens – Las musas
 Dave Diamond – Las musas
 Doug Thoms – Las musas

Referencias

Enlaces externos
 Trans-Siberian Orchestra Homepage
 Official Beethoven's Last Night webpage
 Official Beethoven's Last Night Narrated Edition webpage
 Latin Mentor for Trans-Siberian Orchestra: Dr. Clement Kuehn
 The story of Beethoven's Final Days  on the All About Ludwig van Beethoven  Page

Álbumes de Trans-Siberian Orchestra
Álbumes de 2000
Óperas rock
Representaciones culturales de Ludwig van Beethoven