Data Analyst
$65K-$120K (Glassdoor est.)
NCSOFT is focused on making high-quality, cutting-edge, and conceptually innovative Massively Multiplayer Games. NCSOFT is a great place to work, fostering creativity and collaboration. A casual, friendly work environment, comprehensive benefits package, a competitive salary, and more are all part of what makes NCSOFT a great place to work. If you love making great games and have the skills to make it happen, then NCSOFT is the place for you.

NCSOFT is seeking a talented Data Analyst to work across multiple released and unreleased titles. This position is responsible for collecting data, generating reports, and analyzing player behavior.

RESPONSIBILITIES:
Analyze game systems, economies, and player behavior to drive game development and business practices that maximize player enjoyment and profitability
Understand, analyze, and predict trends in player data.
Collect and help to elaborate on data reporting requirements, primarily from game design, customer service, and business departments.
Generate reports from accumulated data using SQL, Excel, R, Python and Tableau, as well as defining automated procedures related to data collection.
Communicate findings, actionable recommendations, and data limitations to stakeholders to facilitate data-driven decisions.
Formulate process improvement suggestions through ad hoc analyses and data mining.
Take ownership of data integrity to ensure that the data are correctly supporting the analyses and recommendations being proposed.
Develop new insights and analyses that inform decisions and help us continue to improve gameplay
Analyze game-specific data and pro-actively make recommendations to Product Managers, Game Producers, Game Designers and UX Designers
Devise and run game-specific A/B tests to directly and indirectly drive KPI improvements
Work collaboratively with the Business Intelligence team to share best practices, problem solve and deliver large projects on time.
REQUIREMENTS:
Bachelor's degree in Computer Science, Statistics, Mathematics, Economics or related field, or equivalent experience with data analytics
Experience using SQL to query for and to aggregate data
Understanding of game design and in-game economies
Strong communications skills and ability to work on a team
Ability to change directions quickly based on business, project, and team needs
Ability to effectively communicate complex findings and ideas simply
Drive quality improvements of team's code through reviews and feedback
Experience using descriptive and inferential statistics to analyze and present findings
Experience using visualization techniques for presenting data and analysis
Experience working with business teams to identify and define problems
PLUSES:
Previous mobile game analytics experience
Experience with big data software like Hadoop
Experience with other Business Intelligence backend and analytics applications
This is a full time, on-site position at our studio in San Mateo, CA. A casual, friendly work environment, comprehensive benefits package, a competitive salary, and more are all part of what makes NCSOFT West a great place to work.
NCSOFT
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