Products Data Analyst II
$90K-$157K (Glassdoor est.)
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

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Job Summary/Overview

As a Data Analyst in the Products Organization, you will promote leveraging data and metrics to support the full product lifecycle from discovery through adoption and beyond.  This is a ‘hands on’ role and will require responsibility for all aspects of delivery (e.g. developing custom reports and dashboards) and engagement across the enterprise data community to partner on data and solutions. Skills in joining diverse sets of data from a variety of sources will be critical.
The products data analyst will support a variety of data use cases, from defined dashboards and scorecards, to data-as-a-service, to ad-hoc analysis requests. One key set of customers are Product Managers who need support to collect the right analytics, manage data privacy constraints, analyze data, plan live data tests, and interpret the results. This will include tasks such as creating time series, correlating events and variables, and building predictive models. They’ll also need dashboards and scorecards to assess product health and trends from reliable, consistent data sources. You’ll help generate and evolve key metrics and trending indicators to support product assessment. You’ll also be responsible for creating and maintaining organizational level dashboards and scorecards in partnership with the corporate data community.
The ideal candidate is self-driven, thrives on new problem spaces, can connect data and business problems. You love using data to tell a story and excel at turning data into visual pictures. You have a skeptical eye that always wants to see the data behind the answer and you’re the first one to think about outer join relevance, however you also have a positive attitude and the confidence to keep digging.
Key to your success will be your ability to partner with product managers and TriNet’s diverse data community to drive solutions. You will leverage and share tools, data sets, and insights to help build up the data practice within the Products Team and across TriNet.

Essential Duties/Responsibilities
• Responsible for gathering and assessing product information needs and preparing data requirements
• Guide key business strategy and product decisions through the end-to-end formation and ownership of advanced data analysis
• Work closely with various product teams to clearly define problem statements and success metrics
• Identify appropriate data sources to address problem statements; develop new sources when needed; join diverse data sets, creating co-relations and structures to yield powerful insights
• Collect, record, sanitize, and analyze data using best-in-class practices
• Collaborate with internal and external partners to design and perform experiments (including product discovery experiments) and follow through with validation of results against hypotheses
• Deduce meaningful insights from data analysis, and translate into easily interpretable but powerful data visualizations; synthesize learnings to create standardized data collection and analysis approaches and build a library of referenceable data visualizations
• Educate product managers and internal partners about data analysis techniques and processes; become a “data librarian” of sorts, to act as the go-to person for Product Managers to understand what data is available across the organization, and for partners to understand what data is available from products
• Partner across organization to develop procedures for collecting, recording, analyzing, and communicating data
• Provide User Training with key constituents to drive adoption of data methods, tools, and practices

Job Requirements & Qualifications
• Thorough understanding of data models and data modeling concepts
• Familiarity with utilizing different types of data, including clickstream data, usability data, and/or other behavioral data
• Excellent communications and presentation skills with ability to adjust communication styles depending on type of target audience
• Exceptional skills in creating data-based visualizations
• Exceptional teaming skills and ability to excel in matrix work environment where requirements can be often ambiguous
• Ability to handle moderately complex projects involving integration with diverse technologies and data sets
• Ability to work, collaborate, and lead cross-functional teams to support deadlines
• Ridiculous Excel and/or SQL skills
• Working knowledge of Tableau, R, Erwin, ETL, Oracle, MongoDB, and SAS platform, or similar data-related experience
• Strong aptitude for learning new technologies

Work Environment/Other Info
• Bachelor's or Master's degree, preferably in Statistics, Economics, Operations Research, Data Science, or equivalent
• 4 years of experience driving results through data in a complex data-rich environment
• Demonstrated operational acumen a plus
• Experience in products-driven environment a plus
• Mathematics or Statistics background a plus
• Experience analyzing clickstream and usability metrics a plus
• Possesses a keen style of communication and presentation in order to translate the data effectively to all team members.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
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