Data Operations Lead
Employer Provided Salary:$85K-$90K
Data Operations Lead
Location: Flexible though San Francisco, CA preferred. Travel (e.g. 1-3 times per year) to Muso’s office in Bamako, Mali, will be required.
Department: Research, Monitoring, & Evaluation
Full-time
Supervised by: Data Scientist
Desired level of experience: Manager
Muso is an NGO based in Mali with a mission to eliminate preventable deaths that are rooted in poverty. Muso has built a proactive health system delivered by nurses, midwives, community health workers, supervisors, and physicians. To our knowledge, the communities we serve have achieved child mortality rates lower than any country in sub-Saharan Africa.
Muso has invested in building robust data collection streams. These include patient health care data collected by community health workers and government-run primary care clinics, and patient demographic, vital record, and health data collected via population-level census surveys. We are currently architecting an extensible data warehouse in order to ensure we effectively leverage our relational data sources and meet our data use goals.
As Muso’s proactive health care services, data sources, and research projects grow in complexity and scope, the Data Operations Lead will play a key leadership role in the management and oversight of the data warehouse, supervising and building the capacity of members of the Data Operations team responsible for data warehouse maintenance. This position will also collaborate to support business analysis functions, including the identification of data requirements and the implementation of technological solutions, to ensure that our growing data systems continue to meet those requirements.
Responsibilities:
Provide leadership and overall direction of day-to-day management of data warehouse operations.
Supervise the Data Operations team to ensure reliable operations and maintenance of all data warehouse processes (e.g. data ingestion, QAQC, loading, reconciliation, scheduled back-ups, updating the Master Person Index).
Supervise the implementation of record linkage projects between the Master Patient Index and other data sources. This includes collaborating with the Data Scientist and Data Operations team on the development of efficient work flows for updating and integrating the MPI within the data warehouse.
Develop standard operating protocols, train the Data Operations team on their implementation and maintenance, and ensure compliance and auditing.
Evaluate and make recommendations for enhancing Data Operations team capabilities (e.g. internal staffing, external collaborations).

Build technical expertise and capabilities of the Data Operations team through training and mentorship in data warehouse operations and maintenance.
Assess training and capacity-building needs on the Data Operations team, and design and implement training to address gaps in technical competencies.
Provide technical mentorship to the Data Operations team.
Support the Data Operations team to provide effective support and collaboration with other departments. This includes developing and implementing training of other technical staff in the Department of Research, Monitoring, & Evaluation.

Manage and support the Data Operations team to modify the data warehouse as needed in support of Muso’s data analytics pipeline.
Collaborate with different stakeholders in different departments (Program, Innovation and Technology, Research, Development) to identify, document, and prioritize data requirements and use cases.
Collaborate with Innovation Technology Coordinator and Data Scientist to evaluate different solutions and potential new data sources in pursuit of Muso’s data use goals, and to ensure all data sources meet requirements for data infrastructure, data analytics, and interoperability while also continuing to meet user needs.
Collaborate with Data Scientist and other stakeholders to design and integrate data pipelines.
Manage and support the Data Operations team to modify the data warehouse as needed to integrate new data sources and/or support new projects, including designing and implementing ETL and quality assurance processes in support of business analytics and reporting.
Need to have:
BS and/or MS in Computer Science, Engineering, or related field.
Excellent knowledge of relational databases and data modeling and data warehousing.
Experience with managing database and/or data warehouse architecture and implementation of data warehouse solutions.
Experience with assessing requirements for data infrastructure, data analytics, and interoperability.
Professional experience programming in at least one language in addition to SQL: Java, Javascript, Python, PHP, etc.
Experience with PostgreSQL databases.
Experience providing direction and mentorship to others.
Proven ability to work independently and to collaborate effectively with team members and partners at all levels.
Ability to clearly and effectively communicate and maintain relationships with a diverse group of internal and external partners and stakeholders, including strong prioritization and project management skills.
Professional proficiency in French, or willingness to learn.
Nice to have:
Experience working with an NGO or in a resource-constrained setting
Experience developing data pipelines in Google BigQuery
Experience with DHIS2 and/or R
Experience developing dashboards and reports with any business intelligence tool, such as Tableau, Klipfolio, Qlik, Periscope, etc.
Experience directly managing others
Experience in training and building capacity among other data-focused roles
Demonstrated commitment to healthcare as a human right and social justice
To Apply
Please submit a cover letter and CV to careers@musohealth.org with subject line "Data Operations Lead". We will evaluate candidates on a rolling basis, so it is to the candidate's advantage to submit as soon as possible. Muso is an equal opportunity employer.
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