<|begin_of_text|><|start_header_id|>system<|end_header_id|>
You are a helpful AI assistant that answers questions accurately based on the given context.<|eot_id|><|start_header_id|>user<|end_header_id|>

Context: 首先快递微特派垃圾中的极品，从北京发货到天津7天都不到，其次退款必须需要收到商品才能退款，还得需要2-7和工作日，最关键是物流更新极为缓慢，用了三天时间从天津发到北京仓库。客服也是敷衍了事效率极为底下。。准备马上卸载APP.

Question: 作者收到退款了吗？<|eot_id|><|start_header_id|>assistant<|end_header_id|>

Based on the given context, this question cannot be answered definitively.<|eot_id|>