I'm interested in a 'Large Biography Diamond Star Locket' from Astley Clarke. What is its primary material and is it available for immediate dispatch? Also, I need to know their return policy for personalized items, if they offer a repair service for damaged jewelry, and if they ship worldwide. Finally, what are their customer service hours for phone support?
Navigate to 'astleyclarke.com'. Click the search icon (magnifying glass) in the header and search for 'Large Biography Diamond Star Locket'. On the product page for the 'Large Biography Diamond Star Locket', identify its primary material and determine if it's available for immediate dispatch. Navigate back to the homepage. Scroll to the footer and click on the 'Help' link. On the 'Help' page, locate the 'Shipping & Returns' section and extract the return policy for personalized items. On the 'Help' page, locate the 'Jewellery Care & Repair' section and determine if Astley Clarke offers a repair service for damaged jewelry, extracting any relevant details. On the 'Help' page, locate the 'Contact Us' information to find the customer service phone number and its operating hours. Confirm if Astley Clarke ships worldwide, looking for this information on the homepage or within the 'Help' section. Synthesize all collected information into a concise answer.
The agent successfully navigates to the 'Large Biography Diamond Star Locket' product page. The primary material of the 'Large Biography Diamond Star Locket' is stated as '14ct Yellow Gold'. Whether the 'Large Biography Diamond Star Locket' is available for immediate dispatch is stated (e.g., 'Available for immediate dispatch'). The customer service phone number is stated as '+44 (0)20 7706 0060'. The customer service phone hours are stated as 'Monday to Friday, 9am - 5:30pm GMT'. The return policy for personalized items is stated as 'Please note that personalised items are non-returnable unless faulty'. It is stated that Astley Clarke offers a repair service, and details (e.g., 'repairs can take up to 6-8 weeks', 'charges may apply') are provided. It is confirmed that Astley Clarke ships worldwide.