I'm considering ordering from Giuseppe Zanotti and need to understand your shipping and returns policies. Please find the estimated delivery time and cost for standard shipping to the US. Also, clarify if you ship to Canada, and if so, what the estimated delivery time and cost are for standard shipping there. For returns, what is the return window, and what is the process for initiating a return?
Navigate to 'giuseppezanotti.com'. Scroll to the footer of the page. Under 'Customer Service', click on the link that leads to the 'Shopping with us' page. On the 'Shopping with us' page, click on the 'Shipping' link. On the Shipping page, identify the estimated delivery time and cost for standard US orders. On the Shipping page, determine if shipping to Canada is available, and if so, find the estimated delivery time and cost for standard shipping to Canada. Navigate back to the 'Shopping with us' page. On the 'Shopping with us' page, click on the 'Returns' link. On the Returns & Refunds page, identify the return window (number of days) for an item. On the Returns & Refunds page, describe the process for initiating a return. Synthesize all collected information into a concise answer.
The agent successfully navigates to the 'Shopping with us' page. The agent successfully navigates to the 'Shipping' policy page. The estimated delivery time for standard US orders is stated as '2-5 business days'. The cost for standard US shipping is stated as 'Free'. The agent confirms that shipping to Canada is available. The estimated delivery time for standard Canadian orders is stated as '2-5 business days'. The cost for standard Canadian shipping is stated as 'Free'. The agent successfully navigates to the 'Returns & Refunds' policy page. The return window for changing one's mind is stated as '30 days'. The process for initiating a return is accurately described, including steps like accessing the 'Returns' section in 'My Account' or 'Orders & Returns', filling out the online return form, and awaiting instructions from Customer Service.