I need to understand Fairphone's warranty policy and shipping information. Please find out how long the standard warranty period is for Fairphone products and what the typical shipping time is for orders within the EU. Additionally, locate the article 'How to prepare your Fairphone for shipment for repair' and provide the first two steps mentioned in that article for preparing your phone for shipment.
Navigate to 'support.fairphone.com'. Click on the 'Support' link in the main navigation menu. Click on the 'Warranty' link under the 'Support' dropdown. Identify and extract the standard warranty period for Fairphone products. Navigate back to the main support page or use the navigation to go to the 'Shipping' section. Click on the 'Shipping' link under the 'Support' dropdown. Identify and extract the typical shipping time for orders within the EU. Navigate back to the main support page or use the search functionality. Search for 'How to prepare your Fairphone for shipment for repair'. Click on the article 'How to prepare your Fairphone for shipment for repair' from the search results. Extract the first two steps for preparing the phone for repair. Synthesize all gathered information into a concise answer.
The agent successfully navigates to 'support.fairphone.com'. The agent successfully navigates to the 'Warranty' page and states the standard warranty period as '2-year limited warranty'. The agent successfully navigates to the 'Shipping' page and states the typical shipping time for EU orders as '3-5 working days'. The agent successfully locates and navigates to the article 'How to prepare your Fairphone for shipment for repair'. The agent accurately lists the first two steps for preparing the phone for repair, which are 'Back up your data' and 'Remove your SIM card and SD card'. The final answer synthesizes all requested information clearly and concisely.