A University of Richmond student is trying to log into a university service but accidentally types 'idp.richmond.edu' into their browser. What happens when they visit this URL and 'idp.richmond.edu/idp'? Can they log in directly from these pages, or should they do something else to access their service?
Navigate to 'idp.richmond.edu'. Observe the content displayed. Navigate to 'https://idp.richmond.edu/idp'. Observe the content displayed. Explain what a student would see on both pages. Clarify if direct login is possible from these pages. Advise the student on the correct way to log in to a university service.
State that navigating to 'idp.richmond.edu' results in a '404 - Not Found' error. State that navigating to 'idp.richmond.edu/idp' results in a 'No services are available at this location' message. Explain that these pages are part of the University's authentication system (Shibboleth Identity Provider) and are not meant for direct user login. Confirm that users cannot directly log in or access services by navigating to 'idp.richmond.edu' or 'idp.richmond.edu/idp'. Advise that users should return to the specific University of Richmond service they were originally trying to access to complete their login.