My KLM flight was cancelled. I need to find out how to request a refund or submit a claim for expenses. Please navigate to the KLM website and provide the exact path to where I can find information on 'Refunds' and 'Claims' for cancelled flights.
Navigate to klm.co.uk. Accept the cookie policy if prompted. Click the 'My Trip' link in the header navigation. Scroll down the page to locate the 'Customer service' section. Identify the specific links for 'Refund' and 'Claims' within the 'Customer service' section.
Successfully navigate to klm.co.uk and accept cookies. Successfully navigate to the 'My Trip' page. Successfully locate the 'Customer service' section on the 'My Trip' page. State that information on 'Refunds' and 'Claims' can be found by navigating to klm.co.uk, then 'My Trip', and then locating the 'Refund' and 'Claims' links within the 'Customer service' section.