Before ordering a large, heavy plumbing item from PlumbingSupply.com, I need to understand the shipping options for such items, including any faster delivery methods and if international shipping is possible. Additionally, please outline the return policy, detailing conditions, required steps, and any potential fees if I need to return the item.
Navigate to the 'Help' page. Locate and review the '2nd Day Shipping Rates & FAQs' section to understand limitations for large items. Locate and review the 'Freight Shipment Information & FAQs' section for details on large item delivery. Locate and review the 'Return Information' section to understand the return policy. Synthesize all gathered information into a concise answer regarding shipping options for large items, international shipping, and the return policy.
State that 2nd Day Air Service is not available for large/heavy items (those that ship by truck on a pallet). Describe freight shipments as 'curb-side delivery' requiring immediate inspection and notation of any damages or shortages on the Bill of Lading before signing. Confirm that international shipping is not available (only to the United States and its territories). Detail the return process: contact within 30 days of receipt, product must be in original packaging and resalable condition, a Return Goods Authorization (RGA) number is required (requested via online form), a restocking fee applies for incorrectly ordered items, and the customer is responsible for return shipping costs.