I'm planning to visit Library and Archives Canada in Ottawa to access their collection for research. Do I need a special card to view materials on-site or request them in advance? If so, what's the process to get one, and who can I email for questions about it?
Navigate to the 'Visit us' section from the homepage. Click on the 'Ottawa' location link. Click on the 'Prepare for your visit' link. Click on the 'user card' link. Identify if a user card is required for on-site research and pre-ordering materials in Ottawa. Summarize the process for obtaining a user card. Identify the general inquiry email address for user card and pre-ordering questions.
Confirm that a user card is required for on-site research in Ottawa and to pre-order materials. Describe the process for obtaining a user card, including reading and accepting user agreement terms, filling out the form, showing government-issued photo ID at the registration desk, and signing the card. State the general inquiry email address as 'inscription-registration@bac-lac.gc.ca'.