I've lost the keys to my Europcar rental. Can you tell me the process for getting replacement keys? I need to know who to contact, approximately how long it will take to receive new keys, and whether there are any associated costs or insurance implications for this situation.
Navigate to the Europcar customer support page. Accept the cookie policy to proceed. Click on the 'Europcar FAQ link' to access the full FAQ page. Use the search bar on the FAQ page to search for 'lost keys'. Click on the search result 'What should I do if I lose my car keys?'. Extract information regarding who to contact, the estimated time to receive new keys, and any associated costs or insurance implications.
State that if car keys are lost, the user must contact the Europcar location where the car was picked up. Mention that new keys could take between 24 and 48 hours to receive. State that additional service charges will apply for lost keys, as it is not covered by Europcar's insurance and protections.