I sent a Priority Mail Express International package with a money-back guarantee, and it arrived late. I want to understand the process for requesting a postage refund. Specifically, how many days do I have from the mailing date to initiate an inquiry, and what is the exact name of the USPS form needed for this specific refund application?
Navigate to USPS.com. Click on the 'International' dropdown menu. Click on the 'Requesting an International Refund' link. On the 'Request a USPS Refund: International' page, locate and expand the 'Priority Mail Express International with Money-Back Guarantee Service' section. Under the 'When to Apply' subheading within this section, identify the timeframe for initiating an inquiry. Under the 'What Is Eligible' subheading within this section, identify the exact name of the PS Form required for the refund application.
State that the inquiry must be started 'within 30 days of the mailing date'. State that the required documentation is 'PS Form 3533-GE: Application and Voucher for Refund of Postage and Fees - Priority Mail Express International with Guarantee Service'.