I manage a non-profit in Orange County and need to know how to get my organization's services listed in the 2-1-1 Orange County Helpline & Resource Database. If we're already listed, how do I update our information? If not, what's the process to apply for inclusion?
Navigate to '211oc.org'. Click on the 'For Network Partners' link. From the 'For Network Partners' menu, click on the 'Helpline Database' link. Identify and state the instructions for updating an existing organization's listing. Identify and state the instructions for applying for new inclusion in the database.
Successfully navigate to the 'Helpline Database' page. Accurately state the steps for updating an existing organization's listing, including searching by name, using the comment box for changes, and the Resource Department follow-up (1-2 business days). Accurately state the steps for applying for new inclusion, including reviewing the Inclusion/Exclusion Policy and filling out the Agency Form and Services Form.