On the Nextbase UK website, I need to contact product support for a technical question about my dash cam. What are the primary methods available to reach their support team for technical queries and warranty assistance? Do they provide a direct email address or phone number for these inquiries?
Navigate to nextbase.co.uk. Dismiss any initial pop-ups (e.g., location, newsletter). Scroll to the footer of the page. Click the 'Contact' link under the 'ASSISTANCE' section. Identify the primary contact methods listed for 'Product Support'. Determine if a direct email address or phone number is provided for product support. State the identified contact methods and confirm the absence or presence of a direct email/phone number.
Successfully navigate to nextbase.co.uk and handle pop-ups. Navigate to the 'Contact Us' page. Accurately state that the primary contact methods for product support are an 'online chat widget' or a 'contact form'. Clearly state that a direct email address or phone number for product support is not provided on the page.