As a Fiat customer in Italy, I need to find out how to contact customer support. What is the dedicated phone number for customer assistance, and what is the recommended online method for contacting them? Please provide the phone number and describe the online contact option, noting any distinctions for different customer types.
Navigate to the Fiat Italia website (fiat.it). Click the 'Menu' button to open the main navigation. Click the 'Contatti' (Contacts) link within the menu. Locate the 'Assistenza clienti' (Customer assistance) section. Identify and extract the dedicated phone number for customer assistance. Identify and describe the recommended online contact method, including any specific forms mentioned. State the identified phone number and describe the online contact method, including distinctions for customer types.
Successfully navigates to the Fiat Italia contact page (fiat.it/contatti). Identifies and states the dedicated customer assistance phone number as '00 800 342 800 00'. Confirms that the recommended online contact method is to fill out a contact form. Mentions the availability of separate contact forms for 'FIAT' and 'FIAT PROFESSIONAL' customers.