I have an existing Brooklyn Boulders membership and need to know the policies for freezing or canceling it. Can you find the relevant information on their support page? If the specific policies for freezing and canceling are not detailed, identify the primary method for submitting a new support request.
Navigate to brooklynboulders.com. Close any obstructing pop-ups. Locate and navigate to the 'Support' or 'Help Center' section of the website. Navigate to the 'Account & Booking' FAQ category. Identify and confirm the presence of articles specifically detailing 'Freezing My Membership' and 'Cancelling My Membership' policies. If these specific articles are not found, identify the 'Submit a request' link as the primary method for new support inquiries.
Successfully navigate to the 'Account & Booking' section of the support page. Confirm that articles titled 'Freezing My Membership' and 'Cancelling My Membership' are present within the 'Account & Booking' section. State that the policies for freezing and canceling a membership are covered in the FAQs. Do not state the main FAQ categories if the specific policies are found.