I need to report a non-emergency issue, like a broken streetlight, to the City of Florence. What are the available digital methods for submitting such a service request, and how can I initiate contact using each method, including any specific phone numbers, text commands, or website features?
Navigate to the City of Florence homepage (cityofflorence.com). Click on the 'Report a Concern' link. Identify the digital methods for submitting non-emergency service requests. Extract the specific instructions for initiating contact with each method, including phone numbers, text commands, and website features.
State that the 'Ask Cy' chatbot is a primary digital method for reporting non-emergency service requests. Provide the phone number (855) 964-3929 for 'Ask Cy'. Provide the text command 'Hey Cy' for 'Ask Cy'. Mention that the 'Ask Cy' icon located in the bottom right-hand corner of the website can also be used to start a chat.