I have a damaged Australian banknote and need to understand the Reserve Bank's process for reimbursement. Could you outline the recommended first step for submitting a claim, confirm if a claim form is always necessary, and explain the specific procedure for submitting claims involving contaminated banknotes?
Navigate to 'banknotes.rba.gov.au'. Click on the 'Damaged' link (id: 58). Click on the 'Redeeming Damaged Banknotes' link (id: 90). Identify the recommended initial contact point for submitting a damaged banknote claim. Determine if a claim form is required for all claims. Identify the specific instructions for submitting claims for contaminated banknotes.
State that the Reserve Bank recommends owners of damaged banknotes submit their claims to their bank/financial institution first. State that a claim form must be completed for all claims. State that claims for contaminated banknotes must be sealed in a bag, clearly marked with details of the contamination, and forwarded to the Reserve Bank's National Banknote Site (NBS) for assessment, usually via a bank/financial institution.